Blue Bay Platinum

macy a

Cannot stress enough how good of a time me and my boyfriend had, our first proper holiday together and every part was amazing start to finish. The staff always smiled at you, the restaurant staff went above and beyond for you making sure you’re comfy and have drinks. Food was a big worry for us, but when we arrived the selection what genuinely outstanding and me and my partner can be fussy from time to time, yet every meal filled us up and satisfied us. Also have to mention the late night soup they do, that in itself was very tasty and good to have if u missed dinner or just want a snack. pools were cleaned every evening. other people were pleasant everyone smiles and speaks to eachother. Altogether, i would most definitely come back, especially as a young couple there was plenty to do because of where the hotel is located and just overall amazing experience!!

Lumos

This certainly doesn’t feel like a 5 star hotel. The rooms are small, damaged and the curtains didn’t provide any darkness. We asked for the room to be cleaned two days in a row and nobody showed up. Do not come here if you want to have a quiet relaxing time. Especially not by the pool. The noise levels are simply deafening. Songs and music I can understand, but a random guy shouting through the megaphones for random poolside “entairtenment activities” for half the day was simply unbearable. You cannot sleep at night either, the noise is just too much. The food was the same every single day, no variation at all. And it was mediocre too. The desserts were so sad and plain. The people working at the bars and buffet were very nice and accommodating though. Also the decor was weird full of naked mannequins idk what sort of choice this was. Overall not satisfied. If it was labelled as 3 stars and cheaper it might have been ok.

Annie Silver-Evans

It is 10pm on our last night and I am currently in the hallway with my 2 year old holding him while he sleeps as there’s a private party at a part of the hotel away from the usual entertainment. The music is so loud our room is vibrating. I can still hear the music in the hallway on the third floor. I went down to reception and rang down to complain but they said there was nothing they could do and suggested talking to guest relations in the morning. This event is scheduled to end at 11:30pm. We would never have booked this hotel had we known the basketball guests would take priority over families. The entertainment by the pool has been too loud and interfered with a relaxing holiday. We could not hear each other from sun bed to sun bed so I asked them to turn the music down. No one wants music blaring at that level while they’re relaxing by the pool. The hotel does have positives - it’s very clean, staff are friendly and food is good. I wouldn’t say food is excellent as the desserts looked much better than they tasted and there was a real lack of vegan or dairy free options. There were 4 vegan dishes each night, sometimes this was a tray of sweetcorn (!). While there’s plenty of salad, none of the sauces were dairy free. When I asked the chef he did give strawberries as a dessert option but this was only for two nights. TUI suggested I speak with the head chef but guest relations only gave me an allergen slip to hand to the staff at the restaurant and they told me all desserts have egg or milk. As we paid all inclusive with so much choice and selection, you’d think they could have made something to accommodate during my 1 week stay. This hotel is not suitable for families with children under 4 in my opinion. The pools are too cold (our holiday was 8/5-15/5). Our little boy was shivering the first two days. The slides are for older children and only on select times of day when the lifeguard is present. The children’s pool has about 12 sunbeds near it so limited space. The soft play was great and staff there really lovely. All other pools are 1.5m depth all around. There’s no shallow end. My sisters in law struggled to stand up in them. I would not recommend this hotel because of the noise during the day and the ridiculous private party that prevented my children from sleep, and how unsuitable the pools are for younger children. I would recommend it for cleanliness. The non vegans in our party said the desserts were often lacking in flavour but enjoyed a lot of the main hot food.

Patrick

⭐ 1/5 Save your money and book elsewhere. This hotel is nothing like the pictures. Dirty rooms, foul smells around the pool, repetitive food, watered-down drinks, poor entertainment and constant pressure from spa staff ruined our holiday. The room we were given was old, worn out and nowhere near the standard advertised. For £3,100 this was an absolute disgrace and easily the worst holiday we've ever had. We left feeling completely misled and extremely disappointed. Avoid.

Liam Clear

Couldn’t recommend this hotel more when it comes to booking a holiday in Marmaris. The staff were super friendly, the decor was beautiful and the location was perfect! A quick walk down to the beach was super ideal! They serve a great variety of food and drink and the bars give you lots of drink options for the day! Lots of activities and things to do nearby as well as at the hotel - I definitely would return here and I 100% recommend! ☺️