FERGUS Club Mallorca Waterpark

Lee Walters

We picked this holiday as it seemed to have everything we wanted for ourselves and our 14 year olds. After reading the reviews we were very put off and looked for alternatives. We just kept coming back to this one due to price and everything it had to offer. So we thought people generally only leave a review of a bad experience and in some cases a really good one. So we booked it! We were not sorry! The hotel is in a fantastic location with shops and bars right outside the rear entrance and the strip 10 minutes away. However it was so peacefully quiet at night. The staff were fantastic, so friendly and couldn't do enough for us. The food was what you expect if your not paying 5☆ but we had no complaints whatsoever, it was always varied and we really enjoyed it. The pizza and burger vans were a great idea and so quick...no queues. The slides were fab and our boys loved them as did i. The hotel was spotless and always being cleaned. The magnus upgrade was completely worth it as there was no queue at magnus restaurant and magnus bars. We had a coffee machine and kettle in room but didn't use it, the pool view was amazing especially at night. My only gripe is Jack Daniels not being on the magnus upgrade. I would definately return again with my family and highly recommend it to anyone.

Becks O

Location was perfect for us, we like to explore and could walk easily or use local transport to visit other areas of the island. It is a very big hotel so our view was just looking at the hotel however our room was across from the entertainment so once our little boy was asleep we could sit on the balcony and enjoy. Bathroom was perfect, very big shower and all shampoo, conditioner and soap was supplied (we brought our own as well) we tried the shampoo etc though and it was really nice. The room was cleaned daily and to a very high standard, all staff at the hotel work so so hard considering how many rooms there are and how many people were staying at the time we were here. The food has been incredible, so so much to choose from help yourself buffet style and everything has been so so tasty, our 3 year old has had a lot to choose from as well, there’s always something for the kids and if they want to try the local dishes then they have that option as well. Always fruit and veg available. The staff in the restaurants are incredible they clear the table and have it ready for another family as soon as you have finished and make sure it’s all cleared and cleaned, they really do work so hard. The hotel itself is incredible it is really really big, several lifeguards at every pool always watching the children, and finally, the Irish pub which is in the resort if you stay for more than 7 nights then you get a meal included in your all inclusive package and the food, drinks and service in here is also amazing especially if you prefer more of a dining experience. Samual & Marcus served us in mckevitts and the team were amazing, go above and beyond for the guests. Our first holiday with our 3 year old and we couldn’t have picked a better place. Thank you to the fergus club Mallorca Waterpark.

Lisa Hughes

The hotel was absolutely amazing, this is our second time here and as a family we always have the best time. Our room is amazing overlooking the entertainment and pool. There is always plenty to do, everyone is super friendly. The new addition of the Irish bar is absolutely amazing. The food was delicious and the staff are amazing, I can't believe our meal in there was complimentary with jet 2, however would happily pay for the quality of the food. Don't listen to any of the negative comments on this hotel, we love it and can't fault anything.

Gary Furness

I have given a 5 star review, because people only read the 1 or 5 star reviews, and this hotel doesnt deserve a 1 star. Hotel was great, especially for kids with the water slides and pools etc. All staff were great. The rooms were good, we didn't have a magnus room, but from what I could see the only difference was that with a magnus room you got a pool view. The only bad thing about this hotel was the food. There was limited choice and the standard was terrible. I'm not a fussy eater but the food was bad. Breakfast and dinner we could get by but we ate out every night after sampling the evening food on the first night. If the price for the holiday was right, I'd happily come back to this hotel again, but knowing that I'd be eating out each evening.

Gemma Metcalfe

Stayed for 1 night for a birthday celebration in October and thought it was worth every cent. The staff were incredibly friendly, especially Xisca at reception checking in, and Alba who helped to organise a birthday cake for my daughter. The room was very spacious with a large balcony and clean on arrival. Cleaning team all smiley, welcoming and friendly. The pools were cold (it is October so that is to be expected ) Slides and bounce ball were very fun, lifeguards were professional but friendly. Food was fine (again for 1 night) perhaps if staying a longer period this choices would not be sufficient. The bar staff were not the most friendly, and even in October the service was slow and always a queue which is something I had not experienced before even if going to a hotel in August. Overall I would come again as we had a very pleasant experience for a very competitive price. If you are people who want to try more local cuisine, or like a lot of variety or quiet time – this is probably not the hotel for you. It is definitely very family / children orientated hotel. Thank you Fergus team for making a special and fun birthday.