Beyond Resort Kata

Cheetara Finnels

We had a great stay. No major issues. We were originally checked in by San at the reception and she was awesome and very welcoming. Anytime she saw us in the hallway she would ask how everything was going and made suggestions for outings. We did get a complimentary upgrade on the room. The room was great, but the beds were pretty firm/hard. We had the deluxe pool access right outside our room. The breakfast buffet was nice, was not a big fan of dinner buffet. The other guests looked older, maybe +50. Not really a younger crowd at this hotel. The location is perfect. Lots of shops and other restaurants within walking distance. I would more than likely return when I come back to Phuket

Saverio Cal

Review: Beyond Kata / Beyond Resort (Phuket) We are staying here for four nights and unfortunately had a very poor experience, especially considering the premium price of this resort. The room itself is beautiful. We booked a Superior/Deluxe sea view room, and the accommodation was initially the only positive impression. Unfortunately, everything else fell far below expectations. From the beginning, the front desk staff were unfriendly and spoke very poor English, which was shocking after spending almost two weeks in Bangkok and Koh Samui, where hospitality and communication were excellent. The contrast is extreme. Housekeeping was unacceptable: • Used towels were left on the floor • “New” towels looked dirty and were carelessly draped over the shower • Our sleep shirts were thrown around the room and left wrinkled on furniture When we complained (by phone and in person), there was zero effort to compensate appropriately. The only response was that towels would be changed later. Which is the bare minimum, not a solution for such poor service at this price level. Dining was another disappointment. After eating at the steakhouse, we experienced severe stomach pain. The steak was flambéed with absinthe, but far too much alcohol remained on the plate, completely ruining the taste and possibly causing the issue. This was reported to the manager, but again, no real response, no empathy, no compensation. The overall atmosphere feels chaotic and unpleasant. Guests push and rush at the buffet, creating a cheap all-inclusive vibe that does not match a supposed luxury resort. Additionally, the beach is not private and not included. As soon as you sit on a sunbed, someone charges you (around €10 per day). This was never clearly communicated when booking a “beach holiday.” While the hotel pool area is included, this setup feels misleading. There are also many jellyfish in the water, making swimming uncomfortable and unsafe at times. Conclusion: You pay a luxury price but receive low-standard service, poor communication, and no sense of hospitality. A nice room alone does not justify this. We would not return and cannot recommend this resort.

Alex Eagles

Great spot with direct access to the beach. We stayed breakfast only and with the wealth of places to eat around the hotel that worked well for us. Rooms immaculate and everyone had a smile on their face constantly. Great staff a credit to the business

kez horsley

We would like to thank Tanu from the Pool Bar who really looked after us during our stay at Beyond Kata Resort. We had a wonderful stay. We can't speak more highly of him. He has a very friendly attitude, disposition and professional approach to his work. One can see that he loves his job and the guests. Tanu is very well spoken, polite, witty, helpful and always well groomed. We think he is a great asset to this fabulous Resort and we would like to wish him all the very best for the future. Kerry and I will miss his beautiful smile each morning I would also like to thank Glenn, the Manager of the resort, for making me a terrific coffee Latte. Kind regards, Kerry & Petra.

guillermo dellepiane

Great service and amazing location! Right on the beach, comfortable rooms with ocean view. The highlight of the day is breakfast in the terrace looking at the ocean every morning. Our housekeeping staff AOY was amazing and had a perfect room set up and clean every day with fresh water and a spotless room. Will definitely come back to Beyond Kata!