Best Semiramis

Ebby Tekin

We had an absolutely wonderful stay at Hotel Best Semiramis and couldn’t be happier with our experience. The room view was simply amazing, we could see the ocean directly from our room. Falling asleep while hearing the sound of the waves was such a relaxing and beautiful experience. It made our stay extra special. The food was fantastic, with great variety and quality every day. The staff were incredibly kind and welcoming. A very special thank you to the lady who did our check-in (we are so sorry we didn’t learn her name). She was extremely kind, warm, and helpful, and she made us feel welcome from the very first moment. We stayed on the 9th floor, and our housekeeper was such a lovely lady. She always cleaned our room perfectly, greeted us with a smile, and kindly said hello every day. Small gestures like that really made a difference. The pool area is great ,one of the pools was heated, which we really enjoyed. It was not overly busy, so the atmosphere felt calm and fabulous. The location is excellent, the views are breathtaking, and the people make the hotel even more special. We will definitely come back in the future. Thank you for such a beautiful stay!

Tim Barbour

We had a fantastic week staying at this hotel. Having read some of the previous reviews we were unsure of what to expect but we were not disappointed at all. It’s just an incredible place to be. Looking out over the cliffs onto the sea and listening to the waves crashing against the cliffs is just mesmerising. But what really made the place special for us was the staff. Every single staff member we met were so friendly and professional. The team who clean the rooms do such a great job and the restaurant staff were so good and always happy to interact with our kids. I’d highly recommend this place for all kinds of visits whether is friends, couples or families. Thanks for a great week to the team there.

Alex Kristófer E. Stevensson

It calls itself a five star and it probably shouldn't. Having said that, there are many extremely good things to say about this hotel. While the building looks dated, it is well maintained and very clean. The staff are all wonderful and friendly. The rooms are spacious and have incredible ocean views. The breakfasts are diverse and plentiful. The walk into town is pleasant, though too long and steep for people with any mobility issues, I would imagine. The unheated pool was too cold in January and beach access is at a premium in the north of the island. It also seems that the mountains cause cloud cover to roll over most afternoons. Not the hotel's fault! Overall, I would say it lacks the luxuries to call itself a five star hotel, but would nevertheless highly recommend it.

Martyna Sroka-Lalewicz

Delfinately not 5 start by any serious standards...I didn't mind that the hotel was a bit dated as most rooms have ocean view and everything in the room worked and was comfortable but the food or coffee leave loads to wish for...some dishes were lovely but majority was so so and coffee was abysmal - probably the worst I had in my entire life when travelling....If I was to stay there next time I'd not opt for HB just for breakfast only - as it was good. I also heard that lower starts hotels nearby offer better standards so worth checking for the next time - if there will be next time as Tenerife is rather crowded too and other Canary islands have so much to offer that we defo will use Tenerife as transit point...

Noa Ezra

Not recommended – Hotel Best Semiramis, Puerto de la Cruz This is the worst hotel I’ve ever stayed in. I strongly recommend paying a bit more and avoiding this place. The reception staff are unfriendly, the elevators take at least 10 minutes to arrive, and on the first night we found stained sheets — they simply rearranged them instead of replacing them. Breakfast is quite poor, and the worst part is the parking: we paid €10 per night and the gate doesn’t open, so we had to wait 20 minutes each time for someone to open it. We even considered leaving early and moving to another hotel, but there were no nearby available rooms. We’re seriously thinking about leaving and going back to Barcelona — this has never happened to me before.