Best Jacaranda

Struan Havlin

We have just returned from a week’s stay at this hotel on an all-inclusive basis and overall had a wonderful holiday. The rooms were spotless, spacious, and very comfortable, and the hotel facilities were excellent. However, I feel it’s important to be honest about the food, which was unfortunately quite poor and did not meet the standard expected from an all-inclusive resort. While everything else about our stay was fantastic, the quality and variety of the food definitely need improvement. Despite this, we still enjoyed our time here and would recommend the hotel for its cleanliness, comfort, and friendly atmosphere — with the hope that the dining experience will be improved in the future.

Rebecca Fairweather

We only used the hotel as a base as we are out and about for the 10 days we were away. The rooms and hotel was spotlessly cleaned, always a cleaner in sight when walk around. Only had breakfast twice the fresh made omelette was my go to which was lovely. Only marked down as the evenings we had food the food was e aptly the same so we didnt have much choice on trying different things. Seafood and Italian served all the nights we were there. Desserts were lovely gelato machine was our favourite. Would recommend for a basic hotel if you are like us out and about all day but if you want to go all inclusive you may find the food isnt worth it

C S W

Not the newest hotel, but it’s well maintained and in good condition. The cleaning staff are very friendly and do a great job. The only downside during the last three days was the service lady at the omelet station — she seemed quite uninterested. She always cooks the eggs until they’re completely dry and only then starts preparing the guests’ orders, so the ingredients end up cold. It’s a shame that such a small detail can affect the overall impression of an otherwise pleasant stay.

Neil J

This hotel has definitely seen better days. We stayed on the 4th floor directly below the rooftop pool. Unfortunately, water leaks through the ceiling into the corridors, leaving them slippery and unsafe. Our room ceiling also showed multiple patch-ups from previous leaks. During our 10-night stay, the bedding was never changed — even after we requested it. For this length of stay, we would have expected at least one proper change. The food was another disappointment. Breakfast options were poor, and the omelettes were undercooked. Lunch and dinner offered almost the same selection every day, which quickly became repetitive. In the end, we chose to eat out at local restaurants instead. The pool area does the job, but it’s not particularly pleasant. In certain spots — especially near the kids’ club side — there was a noticeable smell of warm urine. Overall, the hotel feels neglected and lacks the standards you’d expect for a comfortable stay The snack area below the waterfall, the ceiling tiles are rotten from moisture. Staff were nice enough and the location is good. Would choose to stop here again.

Hlynur Ólafsson

Stayed for 10 days in July and got a great vacation. The hotel looks a little bit tired, but the staff is constantly maintaining the property, and the rooms and commonplace are clean. The staff is exceptional and they are always trying their best. Very friendly and professional. Breakfast and lunchtime are very busy in the canteen but the staff there manage the flow perfectly. It was a pleasure to watch them at work, and it's easy to get seated without wanting. But when you have your seat, it can be crowded when you are putting food on the plates. Food tasted fine, just the usual. Location is also good, short walk to the beach and there are plenty of restaurant nearby if you want the change things up a bit. There are two pool areas, the lower one is usually very crowded and it's hard to get spot there so we usually just stayed on upper floor pool where it was less crowded and you can easily get a spot there. Overall, it was a great stay and would recommend this hotel.