Beaches Negril

Rebecca A Ellis

My family and I just returned from a vacation at Beaches Negril, this was our first time at a Beaches resort but we are frequent Sandals goers. When we arrived at the airport the lounge was full but we were greeted and checked in to wait for the ride to the resort quickly. When we arrived at the resort we went to the concierge lounge and they discussed everything with us and we were off to our room which I loved, no long waiting. The room was great for our family of 5, we don't normally complain about the room because we are barely in it. The only issue we had with the room was that the air conditioner started leaking and we called to have someone come check it out because it left a puddle in the room area by the closet but no one came to check on it and it did that for 2 days, it would stop at night though which was weird. Housekeeping was great they came everyday and cleaned the room and I loved the nightly turndown service. The entertainment was great I loved that there were activities and music at the pool all day gave a great vacation vibe. The nightly entertainment though needed some work it was nice that they had a variety of shows but to me they were lackluster. We did love the Sesame Street show for the kids it was nice and the Broadway show was the best, Delly and Alexia made it an extraordinary experience. I loved Delly's personable personality and he was fun and engaging every time he saw my husband on resort he would yell out "Charles" which made us feel like we weren't going unnoticed. Another disappointment was the after party for adults at Liquid's we stayed up one night to go and there was no DJ in there and the bartender that was in there looked bored to death. I think that could be a good after hour spot but it needs to be a DJ in there and an attentive and energetic bartender. The best dinner we had was at Kimono's I am so glad that we were able to go there. We also ate breakfast at Stella which was great as well, the other food was just mediocre at best and The Mill's buffet is quite disappointing compared to other buffets I've had at other resorts, not a wide variety of foods and the fruit was awful. The food that they did offer was not that good. We also ate at the Jerk Shack which was just ok the chicken was not giving jerk chicken it was giving chicken with a sauce on it, but I loved the fish in foil, it was delicious, Kerry Ann was attentive and even got us some fries when they weren't on the menu and kept making sure we were good while we ate there. We also ate at the BBQ Park and it was not that good, the burger I ordered the bun was old and falling apart and the pulled pork was not good the flavor and bbq sauce, YUCK! I enjoyed the frozen yogurt shop though. We also ate at Marachi's and it was just ok as well the beef fajitas that I got were just okay but the servers we had there were EXCELLENT Andrea and Kaylia they made the experience a great one aside from the mediocre food. My kids really loved Sweetie's where you can get the ice cream from the machine they went there several times a day, I loved that little touch as well. Then Nickesha from the sales office gave me a tour of the resort and the eventides villa which was great she was very knowledgeable and pleasant. I love the fact that there is a children's center for children with autism as I work with children and see how children with special needs can be looked over but not at this resort and I love that. I really enjoyed the resort over all I would recommend the resort to others looking for a family vacation the only thing that would deter me from coming back is the long ride to and from the resort, it takes up a whole day. I'm happy we came to this resort and my kids definitely enjoyed themselves. Lastly all the staff are so friendly and welcoming that makes for a pleasant stay as well because it is a warm and welcoming vibe.

janelle vitale

We just got back from a wonderful vacation at Beaches Negril! We have a family of 5, 13 yr old, 10 yr old and 6 yr old and they had a wonderful time! The room was very clean and close to everything. The food was excellent. I would say the servings were a bit small but you can order more of it, so that doesn't really matter. I would say my kids would have liked more snack options throughout the day as they only have meal places and the yogurt shop. The kids loved the yogurt shop and they want 2x a day! The service was great and everyone was so helpful and nice! The hotel is at least 90 minutes from the airport which was a negative for us as my daughter gets car sick so the ride there and back was difficult for her. Wish it was a bit closer. The pool and water park and the beach were very clean. All in all the trip was great and would love to return again!

Anthony Falcone

Such a fantastic experience at this resort. All aspects of the service team were top notch. Extremely friendly and helpful staff here. The food is exceptional at each of the restaurants (loved the Peruvian dinner the best). The beaches are well maintained and clean. The water is crystal clear. The Beach activities are managed from a third party company. We did 3-4 activities and excursions, and each was enjoyable, safe, and professionally handled. There's some very fast and fun water slides, and a splash area for the little ones. The evening and night shows featured a very talented team, employed full-time by the resort. From fire shows to water shows, reggae and Broadway nights -each were very enjoyable. Thank you Beaches Negril team for a great vacation!

Beth Stopak

Our room had some issues but were fixed within an hour or two. You can't beat the location. Such a beautiful beach. The Jamaican people are wonderful. They are so nice and go out of their way to make your experience incredible. I traveled with 7 grandchildren ages 18 yrs to 5 yrs old. They had fun things to do for all ages. All 7 would love to go back.

Tani West

I recently stayed at Beaches and there were many aspects of the experience that I truly enjoyed. The food was excellent, and the service provided by staff across the resort—including the front desk, concierge, restaurants, kids club, and entertainment team—was top-notch. The entertainment was lively and engaging, and the character experiences were a big hit, especially for the kids. The outdoor appearance of the property is beautiful and well-maintained. However, there are definitely some areas that need improvement. Room service was only available to guests staying in the most expensive butler suites, which was disappointing given the high cost of staying at the resort. Some rooms are extremely outdated, with old, worn-out furniture. I had to request a room change because my original room was in poor condition. There were also plumbing issues—my toilet flooded, the bathtub was loose and “sweating,” and there were visible signs of water damage on the walls, which had clearly just been painted over. Mold was present along the sides of the air conditioner, which raised health concerns and added to the overall dissatisfaction with the room. For the price of this resort, I expected better. It’s clear that guests in butler suites receive a much higher level of attention and quality, but all rooms should be held to the same standard. I’ve stayed at less expensive resorts that offered more modern, better-maintained rooms and room service for all guests. Beaches really needs to invest in updating all rooms and offering room service across the board, not just for premium suites. Until these issues are addressed, the value for money just isn’t there.