Barceló Portinatx - Adults Only

Natalie B

A lovely hotel in a great location, the welcome drink upon arrival is a nice touch. The breakfast selection is great and the pools are clean and quiet. Ordering taxis via Reception is very easy and reliable. We also rented a car for 3 days from a local company which was great to drive around and find lovely coves and restaurants along the coast. A taxi into old town is about 40 mins and cost us approx €45. The staff were lovely and attentive, breakfast can feel at times a little chaotic with not enough people working so waiting to order fresh eggs or acquiring missing cutlery can be challenging. A few missing touches throughout the hotel which would truly make it a 4 star experience. For example, giving bottled water in the room each day would be helpful. We asked for two bottles at the bar and was charged €9. There is fruit-water in Reception you can fill your bottles with, but would be a nice touch in the rooms. The option to order a proper coffee at breakfast (flat white etc), the machine coffee is pretty dreadful if you want a good coffee in the morning. Requesting pool towels is an overly difficult process. It seems there is no trust between the hotel and its guests, it would be preferable (and easier) to take and return a towel independently rather than being questioned how many people are in the room and then checking via a piece of paper that we weren’t lying(!) Overall, a lovely and relaxing week away. Many thanks to everyone at Barcelo Hotel.

Darrell Jones

The room was clean, cool and all we needed. The view from the balcony was exceptional. The peaceful pace of life was fabulous, from very busy working weeks in London to this hotel was exactly what we wanted. No noise, no happy excited children, no craziness associated to Ibiza. Quiet area, great food, fantastic staff, perfect if you want peace and to relax. The staff at the pool bar were excellent, often busy but manged the food service brilliantly, the chef at the pool bar,while we were there was top class, I've been a chef previously, and it was clear he took pride in the appearance of what he prepared, you first eat with your eyes when food is served, it look amazing and tasted great just as good. Chef clearly cared about he was serving. All bar staff were on top of their game and manged guests brilliantly. And if things couldnt get better, we were offered an ice bucket, bottle of cava and 2 glasses to sit on the balcony watching the sunset, we laughed at how great it was. Our first time there and we will certainly be booking to go back there next year once we return home.

Andrew Lovatt

We stayed at the Barcelo hotel chain for the first time when we visited Portinatx in Ibiza. Very impressive hotel. Lovely breakfast, and the location was close to beaches and the small town of Portinatx. The hotel has a large indoor and outdoor reception areas and two outdoor pools. The only minor negative was that we had to ask for more toilet roll, however, the housekeeping staff sorted that immediately. We would certainly stay here again.

Niki Hulinska

What an amazing hotel. ❤️ The staff was super friendly! Breakfast was one of the best ones I ever seen. Plenty of options and different things available every day. Nice touch was the Cava at the breakfast and fresh orange juice. I was excited to wake up every day and go for the brekkie. Room was super nice and had a amazing view.. Unfortunately we struggled with drain smell from the bathroom pretty much every day - each time we asked for it to be cleaned they sorted it immediately I must say. We had Junior Suite with Sea view which also had little kitchen area with 2 hobs, microwave, sink and little fridge but unfortunately no equipment to use like simple pans, cutlery, plates or basic ingredients and the fridge was very hot even on maximum so it was kind of pointless. The hotel cat Felipe was super nice surprise and we loved him so much! 😻 I would highly recommend to anyone who wants to have nice relaxed holidays.. And as gay couple we felt so welcomed at all times so definitely LGBT friendly. 😊

john shaw

The staff are 100% customer focused. The manager David has managed to put one the top teams in the industry around him. Nico , Maria, many more deserve mentions. This is by far the best hotel I have stayed in my many travels around the world 🌎. I always say I will never return to a place that I have already visited, but this is truly the exception!