Barceló Margaritas

Rebecca jones

Lovely hotel, and staff are really friendly, However, the entertainment is very poor, you pretty much entertainment yourself after your evening meal. Food - We could not fault, you could always have a plate of something to eat every night. Also different themes every night. They also have a little arcade for the kids, and they can collect tickets whilst playing, then trade them in for a prize at the end. Location- When you want to go out in the night it is a fair walk or taxi ride, to anything lively. But you do get a supermarket directly opposite the hotel. In the room- the lovely big mirror could do with some lighting as the room is very dark. There is also 2 English channels on the TV. Massive wardrobe space. Bathroom was lovely and spacious. Room key is on your wristband, which was great ( no losing it like those cards) Did have to change mine as it stopped working 5 days in, but everyone else's worked fine.

neil rimmer

A fantastic hotel, super clean rooms, fantastic staff all round, the food for all inclusive is amazing, best I’ve ever had. My son and I had no trouble getting a sunbed, yes there are folk who leave towels all day but a quiet word with staff and the soon remove any towels left for to long. The entertainment crew were fantastic got loads involved and made a fantastic atmosphere. All the bar and dining room staff were friendly and welcoming. It’s a short walk to the markets and beach, and some fantastic wee restaurants close by if you fancy eating out

M van der Geest

The pros: - lobby looks nice - great WiFi - good airconditioning in the room - food from the buffet is nice (and warm enough) - gardens are well kept - staff at the reception is friendly - the Balinese beds are free - enough and sufficient working elevators (the building has 8 floors) The cons: - the hotel is averagely situated, if you want great views, book a high situated hotel in Puerto Rico - even though the policy says reservering sun beds isn't allowed, people do it and nobody removes the towels (there's towels and empty alcohol bottles and left overs from yesterday at one of the Balinese beds as we speak - it's 12:25 in the afternoon) - the staff apart from the reception isn't very friendly, especially at the pool bar where they sometimes don't even notice you because they're on the phone or simply aren't around at all - not enough recycling stations for empty cups and not enough waste bins outside - the food in the snackbar near the pool is repetitive (the tuna sandwich is nice but some variation would work) - I don't find the hotel very clean around the pool. The stairs to the solarium and Balinese beds are dirty and sticky. They haven't been cleaned during my stay so far. They've cleaned the solarium floor (with buckets and mops) this morning but this needs to be professionally done to be hygienic. Mops and a bucket don't do the trick when it's used by many people spilling drinks and food. - the lobby looks renovated but from the pool area looking up to the hotel you can see it's an older building. That's not something bad but you can see it. The corridors look dated too and the room bathroom and balcony too. - no privacy on the balcony, especially when you're staying in a corner room - I asked for a quiet room but I was placed in a room directly next to the elevators. Also, the airconditioning (even though it works good) makes weird, hard noises with intervals. Sleeping with it on wasn't possible. It's just an ok-stay. I've been in two other hotels on Gran Canaria the last years and found them to be remarkably better value for money.

Dan Tyerman

Enjoyed 11 nights here last week with my partner and cannot fault the hotel at all. The staff were friendly, the rooms were clean, comfortable and modern. The food was spot on. The pool areas fantastic also. My birthday also fell on one of the days of our stay and a member of staff came to my room with a bottle of champagne and a little birthday cake which was a lovely touch. Overall I couldn’t fault the hotel and would happily return in the future!

Emily Baldwin

Very clean hotel and lovely service. We stayed in the royal level and the rooms were fantastic. We always got a sunbed if we arrived before 10am. The drinks were yummy. Food was very repetitive and very plain, but not fundamentally bad. The location was not ideal. We didn’t feel like there was much to do within a short walk. It’s about 20-30 mins to the sea front and the walk there is not the most enjoyable, though they do offer a bus a couple times a day. The hotel itself was lovely, but I would have preferred more around its doorstep.