Barceló Santiago - Adults Only

Olga Lipowska

In general - it's not terrible, but definitely not what you would expect from a 4-stars hotel. Not worth the price. We found 2 cockroaches (!) in the room. The hotel could use some renovation. There were no hangers in the room, in the bathroom there were two above the bidet, nothing next to the shower. There was no room for cosmetics in the shower, no toilet brush, the toilet itself was in a very small area (good luck if you are a bigger person). Mirror right in front of the bed - terrible idea. No table, but there was a small desk. The shower was quite big and comfortable. Cosmetics were okay, but not great, probably cheap. At night we could hear every word from the caraoke downstairs or a nearby bar, the window was also moving and making a lot of noise due to the wind (they fixed it when we talked to the front desk). We didn't pay for a view and we still could see the ocean from the balcony, which was a nice surprise. Food was quite tasty, fresh and offered a lot of choices, different options each day, including things that were cooked right before serving. Some things were over/undercooked or too salty, some were amazing, so to sum up - not great, not terrible. My main problem was lack of information, labels were mixed or non-existent, no information about allergens at all. Service: Most employees are super nice and helpful, some not that professional (talking to a client in English and at the same time gossiping with other employees in Spanish). Pool: Three, a small one was heated. Incredible views. Parking: Free spots on the street but difficult to find. Paid ones 20 euros/day. Location: Great, right next to the ocean.

Helen West

We had the most amazing room with balcony sheltered from the wind. View of La Gomera, very close to the seashore. Wonderful food choices at the buffet, entertainment in the evening, reasonably priced drinks for a four star hotel. I enjoyed the wellness centre and had a deep tissue massage. Enjoyed the Yoga class one morning. .

Pedram shayesteh

This is my first night at the hotel, and the experience has been excellent so far. The atmosphere is great, especially with the live music show. I want to give special recognition to Jose, who works at the bar during the show. He provided outstanding service—friendly, attentive, and very professional—even while the bar was busy. He truly helped make the night enjoyable and memorable. Based on my first night, I’m very happy with my stay and look forward to the rest of my time here.

Charlotte Barrett

We had a really lovely stay here, could not fault it at all. The staff were very pleasant and friendly and the food was great, we are both vegetarian and there were loads of options. Breakfast was fantastic especially. Our room was lovely with a sea view and the bed was so comfortable. We enjoyed the pools and found that there was always somewhere to sit and relax. Overall a perfect holiday and I wouldn't hesitate to recommend it.

Joey Millington

I have stayed at a number of Barceló hotels and am never disappointed by the consistent standard, friendly staff, and variety of food. This hotel, however, will forever stand out for the spectacular location overlooking the Los Gigantes cliffs. The room was spacious and we paid the small extra fee for a room on the higher floors so the sea view over the pools was lovely. Definitely worth it! We booked half board as we don't drink alcohol and wanted to do some day trips out in our hire car. We paid for drinks and extra lunches we had and felt it was reasonably priced vs the All Inclusive price for which we wouldn't have got our moneys worth! Everything can be charged straight to the room to avoid carrying any money or you can pay on the spot if the preference is to control spending. We had a few days lounging around the pool and the activities were excellent! From Aqua Dance to Yoga, and darts to little games to win freebies! The team don't push you to join, as with some resorts, but there was no shortage of participants! My partner also used the gym and said it had great facilities with nice air con! The pools were lovely. There was a large pool that had a gradual slope into it, a smaller heated one that was lovely and warm on the clouder days, and a third medium sized pool which was a good depth for swimming. I find no faults with the hotel and have recommended it to numerous people who have enjoyed the many photos I have shared of the pools, sea, and incredible Los Gigantes cliffs.