Banyan Tree Krabi

1403ido

The resort is really amazing, from the look to the staff. Everything at this resort is well thought of, the they have two drawers in the room one for male and one for female with equipment for them, filled out each day, we had pool in our room and they cleaned the pool every day and spent like 20 - 30 min to clean our room, you walk around the resort and you see a lot of maintenance work and painting work which is really nice to see that they place is being taken care, all they day the staff is working hard and give the best service I got by far. When I needed ride or anything I asked the staff and got that in matter of minutes very available team. The breakfast is amazing big diversity and high level of special food menu. The spa facilities is really impressive. For the cons which I have only three: 1.Location: the place is really really quiet and separated, it is literally at the end of the road at the end of krabi. There is nothing close in radius of 4 km, you go out of the resort and there is nothing close, and I mean nothing, everything will make you take bolt which is very available and chip. The closest thing is 7 eleven and it is 4km far(not walking road very dark and narrow), after that there is really nothing close, the center is 30 min drive. So unless you want to spend thousands of bahts(next con) you will need to take taxi for approximately 30 min there are restaurants closer but nothing I’ve heard of but also these will make you take taxi because it is 12 min ride. 2.Price: The resort is high level resort and so are the prices, they will offer you afternoon tea at beautiful place(amazing place) at 3,600 bahts just for tea and some thai sweets, for me it does not make any sense to pay that money for spicy tea. The cocktails at the pool cost around 500 bahts which is ridicules, also the oneperson pizza is around 800 bahts, again really expensive. To conclude, everything to eat or drink is very expensive for thailand, you can eat at krabi night market for 100 baht and to drink huge fruit shake for 60 baht and you will be way fuller and satisfied than eating in the place restaurant even though I am sure the taste is amazing, just to compare I am now at khaolak at the best resort the place can offer and I have complimentary drinks in the room(cock, cock zero, water, soda, tonic) and snacks(snickers, lays and peanuts) and I ate two meals at the hotel in the lunch which cost me 250 bahts each and the cocktails here costs around 250 bahts and the current resort is 5 star and rated 9.5 on booking, I really don’t see reason why banyan tree is so expensive also you won’t get any complimentary things in the room(not even milk for the coffee). 3. Class schedule: the classes are really not frequent, you have 1-2 classes a day in adjacent days, for example they hosts Muay Thai in Sunday and Monday only, I got to the resort on Tuesday and I love Muay thai so I was really disappointed to see they do it in two adjacent days so I missed the class, for the price you pay to stay night at the resort they should provide more diversity and more classes during the day, for me it felt they had the classes just to say they have classes and not really thought about the poor arrangement and diversity. But with everything I’ve said, the whole experience was near perfect just minor tweaks I think should be taken care of(not the locations obviously). I really recommend the place for stay it will be the most beautiful and quit vacation you will have and for sure when I will come back to Thailand I will come to krabi for the Banyan tree, really amazing stay.

Phalgun R

We had a super and memorable family holiday at Banyan Tree Krabi and will definitely be back! 5 star all the way! The staff was exceptionally nice, responsive and proactive (including helping with our kid who was sick), including Pin and Gigi and everyone. The views were beautiful, lots of activities in and around the resort. The kids loved the kids water play area and slide. The food was one of the best in all the hotels we have stayed in Southeast Asia, especially at Saffron Restaurant. We did a super fun and delicious cooking class with Chef Bank, M and Khun Noogie at Saffron - loved it! The buggy were always super fast to arrive to do pickups and dropoffs. The spa treatments were excellent as well.

Nidhi Joshi

This is place is heaven loved the location, service and the rooms were superb. We travelled with our son who is 19 months old and the way they took care of everything was exceptional. 1) if u are on a honeymoon don’t think twice and just have the best of time. 2) we came here with our son and as a family we loved every inch of it. 3) The room size to the service was impeccable and plus the private pool and jacuzzi was icing on the cake. 4) the staff were super friendly and always there to give the best service. 5) they had a play room which was so cute we would stay there during afternoon or after breakfast…and he ended up making friends…outside the play area was a bar facing the ocean where we would end up having our drinks and have a great time … 6) they had 2 restaurants and one Which was Thai special and having a great view and food. The second where we would have our breakfast everyday …and they are kid friendly and they serve some amazing kid special menu ..and of u sit outside there will be birds…who Will keep the little one occupied.

Patrick Kane

Hands down the best hospitality we’ve ever received at a hotel anywhere in the world. This is our first proper five star resort as part of our honeymoon and we felt like royalty at every moment. Every staff member we met had impeccable English and was so kind, helpful and even prompted to help without asking any questions. Daria, Guy, Ally and Pear in particular were brilliant. My nut allergy was dealt with sensitivity and grace from the get go - the staff making a custom welcome drink and allergen labelling everywhere rather than having to ask every single time. The staff made a real effort to get to know you without being overbearing and we’ve never experienced anything like it. The cherry on top - on our final day the staff knew we had a late flight the next day. They arranged not only a late checkout but even provided us with *another* hotel room to spend most of our last day in! The rooms themselves are beautifully clean with great facilities and a turndown team that genuinely loved setting up the custom scents and incense (as well as dropping in treats every evening. The super king bed is difficult to leave but when you do, having your own private mini pool and jacuzzi is just a delight. If you’ve managed to leave the luxury of the room you are whisked everywhere on the resort by buggy at a moment’s notice. The food is pretty great at Saffron - a nice introduction to Thai food - and the myriad of options at breakfast was a treat every morning with great iced coffee and even a make your own mimosa station. Ice cream at breakfast? A dozen different egg dishes? Cocktails made by Pong, facing onto a private beach to watch the sun go down? Difficult to find anything to complain about there. Realistically for us it’s a once in a lifetime experience but we’ll never forget it.

Parkorn Wattanaskolpant

We stayed at this resort for our aniversary. And experienced the utmost amazing stay. The beach front villa was really exquisite, decorated for our aniversary. The atmosphere was really great. And of course, the service was exceptional. Ps. Would like to give a very big bruch of thanks to Miss Daria for her best services.