Banyan Tree Bangkok

ABH

One of the best places we’ve stayed at. Upon arrival the staff were friendly and welcoming especially from those in lounge. Breakfast was also great with a wonderful selection and lovely view of the garden with some waterfall features. Amazing views and food from Vertigo restaurant on the 61st floor. Location was also great just a walking distance from Lumphini Park where we were told from staff the Red Cross fundraiser event was held meaning more markets and bargains. For something more glamorous, across the road was One Phuket Shopping Centre. It’s also not far from other main attractions or activities with taxis or tuk tuks usually on hand just outside the hotel or take a Grab.

Thu Yain

Excellent hotel with warm service at the club lounge. Kudos to them. Rooms a bit dated especially the bathroom but well kept. Would love to give 5 stars but the older doormen only seem to care for farang and no one seems to help the Asians. They avoid eye contact or pretend to be busy. Saw it a few times and when I left, not even one offered help. So a bit meh in terms of that despite having a very warm welcome by the younger doormen when I arrived. Sooo, count your lucky stars or be White when you enter or leave!

Victor Diaz

One of the best hotels I have stayed in. Service is great, the rooms are very comfortable, the rooftop bar is superb with an amazing view, great cocktails and the Vertigo restaurant was delicious. Truly luxurious and great value for the price you pay. They offered us a complimentary massage session which was one of the best I have received in Thailand. Breakfast is simply the best. Highly recommended and will definitely stay here again.

Antti Nevantaus

A true 5 star hotel with great attention to detail. They really have mastered their craft and I think the hotel lives up to its reputation. The hotel is not new anymore and it shows in places, but during my visit it was super clean and nice. Having booked a club room I was escorted to the club lounge for check-in. I was lucky to have Ms. Wawa do the check-in formalities and introduce the hotel’s facilities and benefits for me. She is an absolute angel, and the sincere smile and concentration on the customer is amazing. With that kind of welcome I felt really happy to have chosen Banyan Tree. The hotel and all the facilities can be great, but it’s the people who can elevate it to the next level. Ms. Wawa did exactly that. I was lucky to have been upgraded to a Vertigo suite on the 57th floor. It was beautiful - stylish and classy, with well thought out details. A small and inexpensive example was that there were many complimentary bottles of water around the suite. The TV remote didn’t work when I arrived but a quick note to the staff solved the issue. Breakfast was marvelous both in the main restaurant and in the club lounge. Varied, fresh, presented with care. I really enjoyed trying out the Thai and Indian dishes as well as the more traditional breakfast items. Made to order eggs were available in many different ways. I did have a portion of waffles in the lounge and it was delicious. In the main restaurant there were many different juices to choose from. While I was in the main restaurant early in the morning the ambience felt quite serene and not as hectic as I would have expected. The service was good and efficient. The location is a bit of a mixed bag. On hand it’s next to a busy road and it’s not super far from an MRT stop, but on the other hand there’s not that much to see or experience in the very near vicinity. I didn’t consider it a problem. While some of the staff were a bit on the serious side, I want to thank Khun Koi, Mint and especially Wawa for their friendliness. All in all, a great experience. The competition is pretty tough in upscale hotels in Bangkok. If you appreciate traditional style luxury, I think Banyan Tree ticks many boxes. And if they can keep up with having great staff, they should be fine in the future.

Thiago Rocha

I had an amazing time at this rooftop in Bangkok! The views over the city skyline were absolutely stunning, especially at sunset. The atmosphere was relaxed but stylish, perfect for enjoying a cocktail with friends. The staff were incredibly friendly and attentive, and the drinks were delicious. Definitely one of the best rooftops I’ve visited in Bangkok — highly recommended for a memorable evening! And Benz was so nice host and compliments with a nice drink at the end !