Horseshoe Las Vegas

Paul Miller

Location is perfect if you want to be on the strip. Other than that I dont have anything nice to say. Unfortunately this place is a reflection of why this whole area is doing so poorly. They just continue to gouge customers for everything. The bed isnt comfortable. The temperature isnt comfortable. The fridge in our room didnt work so couldnt keep food. 36 bucks for mediocre food for a single person. 20 dollars per day to self park in a garage thats a nightmare to get into and requires a VERY long walk through Paris to even get into the horseshoe. Hotel staff acts annoyed at questions. We learned out lesson. We have family in Henderson and next time we will just get an airbnb or something away from the strip. Its only like 10 minutes to get down there anyway, especially since its not crowded since people stopped going there.

F. L.

We got a non smoking room on the 10th floor, when we got in the room, we smell a strong smoking, we guessed they used a famous perfume named “smoking” to welcome you; the room is with a great view which you can see the beautiful street view in the night. With this beautiful view, you can hear the wonderful sounds such as the speeding car, the breaking. and the horning from the street. Moreover, this hotel is so thoughtful, they provided few body lotions for the customers to share, so you will get the “used” and “opened” one from the previous customer in order to save money. On top of that, the water left in the bathtub indicated the cleaned the bathtub very well, cause you can still see the bobbles in the tub, I assumed the use the powerful cleaners to clean it. Oh. BTW. at the end, when we were getting ready to rest, we saw a hair on the bed under the sheet, what a surprise they prepared for us for the new year vacation So thank you Horseshoes Hotel for your wonderful service.

Vicky Ayala

We stayed at the Horseshoe for 6 nights and probably won't be staying there ever again. Very disappointed in the customer service and communication. When we arrived there was 2 employees in check in, and there was a long line to check in. There was a lot of self check in machines that give you little info as possible about your stay. We never received the wifi password. Laurel the text message helper for the hotel is not very helpful. Called the front desk and got a automated voice. Could not give the correct answer to a question. We requested late check out and got 2 different answer. I hope we don't see chargers for late check out. Room was spacious and clean thought. Great location right in the middle of the strip but the lack of customer service ruined it for us. It's pretty upsetting because it's a Caesar property.

Neelesh Agrawal

Stayed for 4 nights. Rooms were spacious, comfortable and clean. Hotel is close enough to the strip for a short walk. Though you have to choose between cigarett smoke filled halls or car filled very narrow walkway. I visited Vegas after almost 20 years and it is generally a lot less walkable. The hotel service is poor. Even after paying more than $50 in resort fees, per night, you get WiFi only for 2 devices! The room was booked for 4 guests. We arrived 20 min earlier than check in time and were asked to pay fee for check in. Ppl at the front desk are rude, not what you would expect from a resort. A simple question about room charge details turned into an argument because the rep failed to say that taxes were added to the resort fees. Parking is shared with Paris hotel and is far, so need to walk through smoke filled halls.

Rebecca Rementer

Best location on the strip! Walk everywhere easily or hop on the monorail. Double up poker machines available- my fave 🥰 Rooms are clean and service was great. We had an excellent view of the sphere and loved it. Taxis lined up and waiting if you need them. Excellent comps for us too! We will book again.