Bahia de Alcudia Hotel & Spa

J D

We stayed here for a week in April ( family of 4), we usually stay in hotels that are in more secluded locations so this was quite a change for us. We knew in advance using google maps that it was in an urban area but knew that now the kids are older they could go to the local shops and take aways without us and they were just a short walk away. The beach was fantastic, clean with soft white raked sand and turquoise waters. We swam daily in the sea amongst the various fish and saw a couple of starfish. You could stand upright for quite some distance from the shore which was excellent and there were life guards on duty in their towers. The hotel was next to a road and as I said located in an urban area but we had no issues with road noise or drunk passers by The facilities were good, a nice modern but compact gym. excellent sized pool, plenty of loungers and a lovely garden with various types of seating, hammocks etc. The spa was nice and relaxing and never over crowded At the time of the visit there were many cyclists and when I looked around I was surprised to see how well equipped the hotel was for this, workshop, shop, storage and a wash station. Food:- first impressions it was ok , as a vegetarian it suited me, breakfasts were generally better than dinner in terms of choice and quality but my family said some of the meat didn’t feel like it should be served in a 4 start hotel as it was unpleasant taste and texture. cannelloni, lasagne with a watery pasty meat filling and brown chicken nuggets to name a few People have complained that water isn’t complementary but I believe this is the norm in Spain etc, we purchased bottled water at 2.5 euro for 500ml which wasn’t extortionate but we did tend to just drink mainly bottled water from Lidl when we got back to the room (Lidl was 10 min walk away and far cheaper than all the other more local shops) You could upgrade the drinks package for this 4euro each but because this didn’t include coffee and only was an upgrade during dinner and limited to the restaurant we didn’t bother Staff were generally friendly and pleasant, the young receptionist that my wife said looked like Zach effron was always helpful and polite and the Quality Manager was exceptional and is the reason this review got 5 stars and not 4. We did however find the lady who ran the spa quite stand offish and rude and she slammed the door in my wife’s face on one occasion when the spa card we had wouldn’t open the door. Another time she just blanked us when we asked for help The restaurant staff were usually nice with the exception of one who I don’t want to name here but if the Management reach out I’ll be happy to email them. he was rude in various ways including trying to urge us to leave before the 10am closing time even though he never did the same to people on adjoining tables. One couple were shocked when they heard what he said , how he said it and they expected the same warning and were relieved when they didn’t. He did this each day even though we were quick eaters and always left before 10 . Another notable time was when my son and I went and chose a 4 seater table and he came across and was angry and tried to forcibly move us, he only relented once my wife and daughter joined us a few moments later. He had seen us several times and I did explain we needed 4 seats. I got a cold half way through the holiday , we follow good hygiene procedures and were disgusted on the last day when we saw the chef in the meat section sneeze, blow his nose and then continue cooking, no gloves or hand washing were to be seen!! If we had seen this earlier we would not have eaten there again. The juices during breakfast were adequate and all from concentrate but the bean to cup coffees available were good

John Chandler

Stayed here with my son for 5 days recently. The location is excellent only a short walk to the beach and main shopping areas. The hotel is always clean and tidy and the staff very friendly. There are a few negatives though, the food while certainly not bad quality is lower standard than I would expect from a 4 star hotel. There is some choice but we found the meats in particular to be poor. Plumbing in the hotel is not great often the bedroom would smelll bad from the drains. WiFi kicks you off frequently. The lifts are not suitable for the number of guests. That being said my son and I had a great holiday, I would stay again but self maybe only B&B or self catering in future.

Max Stöhr

We stayed as a family with baby (10m) for seven days. The room was nice and tidy but older compared to the other rooms we saw. The breakfast and dinner was really great with especially varieties of fresh food and fish. The bike garage and workshop are absolutely amazing and well equipped. The friendliness especially towards our baby of everybody on staff was exceptional. We want to highlight Tony from housekeeping, and Ines, Eva, Jose, Juan and Mari from serving during the meals. We have never felt so welcomed by any other restaurant or hotel. Overall we experienced a friendly and familiar like atmosphere everywhere in the hotel also among other guests.

Kathleen Thorpe

Hotel not great Needs to be upgraded! compared to other hotels in Spain Food was average Entertainment rubbish and started to late on an evening Not many staff spoke English They seemed to favour the Spanish guests. Wouldn’t recommend this hotel to any one again Not a great location at all

Helen Taylor

This was our second visit to this hotel and we enjoyed it just as much as the first, We arrived late and we were greeted with a friendly welcome at reception, even offered some food, also acknowledge that we’ve been to the hotel before. All the staff are very friendly the bar staff are great and the hotel is kept spotlessly clean, We like the fact that this hotel has lots of different areas where you can sit and relax, The pool is just the right size, The restaurant is very comfortable and the food is great. Lots of choice something different each night. The location is good too just a very short walk to the shops and beach, If you want to go anywhere further or field, the bus service is very good and taxis readily available, On our second day, we came back from the pool to find a bottle of sparkling wine and a little note to thank us for visiting again, which was a really nice touch, Recommend this hotel and we will be coming back to it again.