Avista Hideaway Phuket

Harnoor Gill

We had a great stay at this resort. We were there for 3 days and still barely explored the entire place. The room was spacious, clean, and comfortable. We had a jacuzzi on our balcony that we ended up not using because it didn’t look fully clean, but I’m pretty sure if we had asked, they would have taken care of it. The location is quiet and away from the hustle and bustle of Patong, which we preferred. It’s walking distance to Freedom Beach, and there’s a 7/11 about a 3-minute walk away for snacks and drinks. Just note: you’ll need transportation to get into town. We used scooters, which were much faster, cheaper, and honestly a really fun experience. Service was fast, the pool was nice, and the staff were exceptional. Abhi was especially great, and all the staff we interacted with were really kind and helpful. The 24/7 buggy service was super useful (and necessary) because the hills are intense, but the buggies always came quickly. Overall, a beautiful resort with great service and a peaceful location. We’d happily stay here again. Also the fire show was neat on Friday evening!

Alin Ioan

My stay unfortunately started on the wrong foot. The first room I was given had a very strong mold smell, and the walls showed signs of dampness. After raising the issue with the hotel, I was “upgraded” to a jacuzzi room, which I initially appreciated. However, the next day when we tried to use the jacuzzi, the water had a swamp-like smell, which was extremely unpleasant and disappointing. The hotel overall feels dated and in clear need of renovation, certainly not delivering a 5-star experience. Breakfast was good, but despite asking guests about dietary requirements in advance, they don’t actually accommodate them. For example, I’m lactose intolerant and couldn’t find any lactose-free yogurt available. The restaurant food is average and overpriced. They charge premium prices for Western dishes, yet the quality doesn’t reflect it — the pizza, for example, was just bread with cheese and an excessive amount of oil. Additionally, two people in our group experienced food poisoning, and we suspect it may have come from the hotel — either from the ice in the drinks or something at breakfast. We ultimately left disappointed. We had hoped this resort would be a relaxing retreat, but it turned out to be just average, comparable to many 4-star properties in the area. It’s a pity because the place itself looks beautiful and has so much potential.

Sushil Ale

The facilities are excellent, the ambience is peaceful, and the overall atmosphere made our vacation feel relaxing and luxurious. What truly stood out was the service. Every staff member was kind, attentive, and eager to help. A special mention to Kimmy, who provided exceptional hospitality. She greeted us warmly, assisted us with ease, and made sure we felt completely taken care of throughout our stay. Her professionalism and friendliness made a real difference. Highly recommended for anyone looking for a relaxing and memorable escape in Phuket.

AUDITWELL

We had a wonderful stay. This hotel is 100% recommended! It’s our second time here, and this time we came with family as well. We would like to thank especially Abu, who works at breakfast — he is very kind, a really good person and always attentive to his guests. Also, there is a girl we met here three years ago in the same hotel (unfortunately we don’t remember her name), but she was lovely too. The Manager and Majda were also extremely helpful and charming — their attitude made us feel very welcome. In general, all the staff are very nice and friendly, and they make your stay comfortable and pleasant. The room cleaning was also excellent — everything feels very well cared for. Breakfast is very good, with a nice variety and fresh products every morning. The atmosphere is relaxing, and the whole environment is perfect to disconnect and enjoy your holidays. We truly appreciate the way everyone works here to make every detail perfect for the guests. We will definitely come back again — this place really makes you feel at home.

Maisie Cairns

Thank you to the staff at Avista Hideaway, in particular the lovely lady who checked us in and Aye. We had issues with our banking-their support throughout the three day process was outstanding. We were able to continue our great holiday with minimal worry. The resort itself was a great escape from the busy Penang township. What a view!!! Our short trips into town (300baht each way, or the free restore bus), and around, were forever memorable as was our ability relax on the serene landscape of the hotel. 24 hour room service supported our late nights, a golf buggy to take us to our room when we had tired feet, and an incredibly honest, happy and responsive staff at the lobby, the restaurants, the garden, the pool bar, the spa. Where ever we were, when ever we interacted it was always a positive experience. Maintenance and room Renovations were happening but so discretely that it was no bother at all. One of the travellers has had multiple knee and ankle surgeries and the hilly, full of steps location was totally okay for us. The resort was out of town, but at the bottom of the driveway was a street with restaurants, a tailor (got my pants fixed), a laundry (cheap as chips), a 24 hour 7-11, other services. Next to the 7-11 was a little restaurant which had THE BEST GREEN CURRY I’ve ever tasted-thanks to the Granny who stood in the kitchen with her daughters?? To make it 😋 We would stay here again in a heart beat. Loved it!!!