Arabella World Hotel

Maria Nistorova

I’m unsure why this hotel has such bad reviews? I think it’s personal preference more than the actual hotel. I thought the staff were friendly, we checked in fine. The cleaners came in every do some nice designs on the beds. We were constantly in the pool, it was so clean and refreshing as it was hot outside. Th beach is lovely and only 5 minutes away, the sea is amazing. We went on some lovely walks around the town. I found the hotel to be clean and tidy and the staff would always try and help as best as they could. The staff worked long hours and always had smiles on there faces. I believe the entertainment in the evening could be expanded to have more ideas and the kids entertainment started at 9pm could do with being slightly earlier. I will admit I had slight issue with the food, not that it wasn’t nice as it was lovely and so much of it. However I did feel it was the same every day, which I think is a common theme for all hotels. I think they could expand to offer a few more English dishes to the menu, but overall the food was good. I would book to go again, I nearly changed this hotel after reading the reviews but I am glad I never as we had a great time.

Nina Petrič Stošič

My parents had a wonderful stay at Hotel Arabella —it was their first time there. For the price, the hotel exceeded expectations: clean, well-maintained, and with daily room service. They would absolutely recommend it. The food was fresh, flavorful, and varied. The standout, though, was the animation team, especially Murat, who made sure guests felt welcome and entertained every day. The rest of the staff were also friendly, upbeat, and helpful throughout. It was a truly lovely holiday, and they’re already planning to go back.

Silas Michael Berntsen

quite a nice 4 star hotel. very suitable for families with children and not for parties. the food is standard good and the staff are nice. most speak English and Russian. the rooms are quite good although you can hear a lot outside.

Klaudia Cicova

Best decision to visit Arabella work hotel.The rooms was always clean felt welcoming every day.The staff was amazingly friendly.They always smiled.felt at home for the past two weeks until we had to leave but one off the best hotels every would recommend for anyone who’s trying to look for a creative hotel for them and there kids.Food was amazing you have many choices to pick from.Coffes and tea sweets for adults and children.Will visit again soon exited as it would be my first day❤️❤️

COVID-19 Marvel

The hotel is not bad, it is cleaned every day, the rooms are ok, the air conditioning works but it is only in the rooms, everywhere else and in the restaurant you sweat. Good food and lots of choice. great massages. The beach is nice and sandy, but don't go through the tunnel near the hotel (too far), just go behind the second round hotel, under the highway bridge there is a quick, direct passage to the beach. The location is not interesting, everywhere is far, Alanya-20 minutes by bus. The airport is 111 km away, remember that from the airport they take people to other hotels, so the route takes about 2.5 hours. It's hard to communicate in English, practically no one speaks 🤦‍♂️. Free WiFi practically doesn't work. You have a great signal, but the data is so slow (is it on purpose?) that you have to buy internet at the reception. 3€/day The elevator is the nightmare of this hotel, too small for so many people in the season. During lunch, you can take the stairs to the 5th floor faster, but it's difficult because it's terribly stuffy in the hotel. We were 6 people in this hotel, 4 of us were sick, diarrhea and vomiting, we only ate in the hotel, so I don't know if it was due to the quality of the food? Washed vegetables in tap water? The children's play area is a disaster, dirty, old, damaged toys, and the room smells of mold 🤮 We didn't let our youngest daughter play there. The swimming pool is actually smaller than in the photos, but nice and clean. The family was in another hotel at the same time and they came to visit us, but they were kicked out by the hotel staff when they were sitting with us in the garden in front of the hotel. Not nice. Would I recommend? I don't think so. If the price offer is attractive, you can go there. But don't overpay for this hotel because you will be disappointed, nothing special to see in this place, so your holiday will be swimming pool and beach. Everywhere else you need transport. Shopping about 10min walk from hotel.