Arabella World Hotel

COVID-19 Marvel

The hotel is not bad, it is cleaned every day, the rooms are ok, the air conditioning works but it is only in the rooms, everywhere else and in the restaurant you sweat. Good food and lots of choice. great massages. The beach is nice and sandy, but don't go through the tunnel near the hotel (too far), just go behind the second round hotel, under the highway bridge there is a quick, direct passage to the beach. The location is not interesting, everywhere is far, Alanya-20 minutes by bus. The airport is 111 km away, remember that from the airport they take people to other hotels, so the route takes about 2.5 hours. It's hard to communicate in English, practically no one speaks 🤦‍♂️. Free WiFi practically doesn't work. You have a great signal, but the data is so slow (is it on purpose?) that you have to buy internet at the reception. 3€/day The elevator is the nightmare of this hotel, too small for so many people in the season. During lunch, you can take the stairs to the 5th floor faster, but it's difficult because it's terribly stuffy in the hotel. We were 6 people in this hotel, 4 of us were sick, diarrhea and vomiting, we only ate in the hotel, so I don't know if it was due to the quality of the food? Washed vegetables in tap water? The children's play area is a disaster, dirty, old, damaged toys, and the room smells of mold 🤮 We didn't let our youngest daughter play there. The swimming pool is actually smaller than in the photos, but nice and clean. The family was in another hotel at the same time and they came to visit us, but they were kicked out by the hotel staff when they were sitting with us in the garden in front of the hotel. Not nice. Would I recommend? I don't think so. If the price offer is attractive, you can go there. But don't overpay for this hotel because you will be disappointed, nothing special to see in this place, so your holiday will be swimming pool and beach. Everywhere else you need transport. Shopping about 10min walk from hotel.

Ines Shafkuloska

I'm very disappointed because although they said they will change the sheets every 3 days they didn't. And on top of that we told the lady to change them she said ok but she didn't change them so we had to sleep in my son's pee. No air conditioning in the restorant and the loby way too hot. You sweat while you eat. Only the beach was good and the service there. Anmimation was good but very bad sound system. Internet only in the loby/reception and very bad. Nihad from cleaning was great he was very polite and he was the only one who actually changed the sheets for us. Waiters were polite, but tables were not always, super clean. Actually dishes were very often dirty... So many mixed comments on the net, but I should have trusted the bad ones. One day there was announcement that a belly dancer will perform at 10 pm but she performed at 9 pm so we missed the show... So many things, were not good. Cheap drinks, bad food...

Mike Van Dike

I do not know what kind of people write negative reviews about the hotel. In my opinion, the hotel of a good standard, professional, smiling and helpful staff. If someone comes to relax and does not make a Hollywood star out of himself with this money will certainly be satisfied. The only thing that can be improved is the signs on how to get to the hotel beach, they are not very visible.

Savannah K

Would not recommend if your only language is English, mostly German hotel guests and the food is also catered for that region along with the entertainment being mostly in Turkish and German. Beach is definitely further than I imagined it would be and the loud music played by the hotel and the hotel behind is extremely loud till very late at night so wouldn’t suit light sleepers. There is virtually no kids club and even though all “ “inclusive” the bar closes at 11.30pm and nobody really knows how to make a cocktail unless it’s in a pre-made bottle and they add sprite to further water them down . Food is not available 4pm-7pm and then again after 9pm-7am unless you count midnight soup? WiFi is also 4euros a day for a single device and have to pay extra for any other device. Taxis around this area are also very pricey the nearest pharmacy is around 12min walk and a 3min drive this would cost around 20euro but that’s not the hotels fault. I do have to say the entertainment staff even though mostly spoke in just Turkish are very enjoyable and did a great job with the mini kids dances and making it fun at the swimming pool and if it wasn’t for them the hotel would be getting a much lower rating. The older gentlemen at reception is very unhelpful however and kind of brushes any pleas for advice or help with any situation

Ferizi Arta

Normally 5 stars, when everything would be included in the all inclusive, for the room-wlan you have to pay extra. But to be honest the only reason this hotel will become all the Stars is because of the service, the people are very nice at the bar but the best people there are the attractors, HÜSEYIN AND NIKO!!! Thanks for the party and the good vibes 😊🫶🏼 we will come back just because of them!!! ✨