Aparthotel Portodrach

Charlotte Jewell

I have to admit I was shocked to see good reviews for this place because we had an awful experience. To start off with the good elements, the views from the harbour facing apartments are really great. Best in Porto Cristo. Also it’s good that there is a car park (10EUR per day) but we got a space out the front which was free. Also the restaurant is in a nice setting too. We can’t comment on the dinner because we ate elsewhere. The terrace we had was absolutely huge, so that was a great surprise. However, we were so disappointed at the levels of cleanliness in our room. It hadn’t been swept or mopped so there was black hair, dust and bits of food in every room (see photos). Also the sink in the bathroom had hair in it and the toilet was dirty. We alerted reception and we asked for the apartment to be deep cleaned and, in fairness, the lady spent a long time doing it properly but we were then without a room for 2 hours. Even afterwards the door handles and cupboard fronts had smears/ finger prints/ hand marks on them so I don’t think they are included in their routine clean which is horrible. Secondly, our balcony door didn’t lock so we had to call maintenance and also our shower didn’t work. We could use the small handheld shower head (that didn’t have a bracket) but not the rainfall one. We were dismissed by reception when we asked for it to be fixed and they just said “it was broken by the last guests” and they didn’t do anything about it. So generally we found the facilities were not up to standard for the money. I think they’re crafty because it 100% is not 4 star, and some signs around the hotel indicate that’s it’s actually 3 star…. So just be aware of what you’re paying for. But regardless of this levels of hygiene shouldn’t drop. We were given 2 free breakfasts as an apology and it was fine- very very basic. We couldn’t believe people were paying 12 or 14 Euros for it. So the hotel did address some concerns but not all, and we were overall pretty gutted that we could have been elsewhere for the same money.

Mary Jones

Went last year with my daughter, who then went back a month later with her dad and going again in September this year. The cleanest apartments I've ever stayed in and the resort as a whole was lovely. The staff in all the shops, bars and restaurants were great.

Claire Parkin

Lovely place, beautiful view, food was great, staff so friendly & very helpful, room was fab for just the two of us, quiet resort but thats what we wanted!

Amy Whiteley

Just had an amazing 2 week stay here, very clean and the staff were all very friendly and helpful. Would definitely recommend to anyone wanting a relaxing break away

Christine Phimister

Lovely apartment with stunning port view. One or two points to consider. The crockery, glasses and toaster are placed in cupboards ridiculously high. I couldn't have reached anything on my own. There were two steps from the kitchen area into the living area. Dangerous, particularly during the night if you had a call of nature . The kettle and teas and coffees was placed on a table nowhere near a socket so we had to place it on the hob along with the toaster, further reducing the space available for preparing breakfast. Having said all that we had a wonderful time. Maid service, reception staff and pool area with lifeguard were all superb. Thank you for a lovely stay.