Aparthotel Fontanellas Playa

Carmen Pineiro

We had a great stay at Fontanellas Playa! We arrived early in the morning and were warmly welcomed by Marco at reception—he was incredibly sweet and helpful, which set a great tone for the rest of our trip. All the staff we encountered were friendly and professional, making us feel very comfortable throughout our stay. One of the highlights was definitely the breakfast buffet. For just €13.50, it offered a wide variety of options—fresh, tasty, and definitely worth the price. Overall, a lovely experience and great value for the money. Would happily return!

Christopher Cid

My family & I thoroughly enjoyed our stay at Fontanellas Playa. We Initially booked a 5 night stay & decided to extend our stay for an additional night. They were kind enough to accommodate us in the same room, which made everything seamless. We stayed in the Apartment with sea view & it was perfect for my wife & I & our 2 sons. The staff at the front desk were all very helpful & were all so friendly. We booked our stay with the breakfast buffet, which was a great value & had a great selection. My sons loved the outdoor pool & how close we were to the beach. The only downside I would have to say is that the bar service can be a little slow when it’s pretty busy, but the great views and food made up for it! For my family’s first international trip, our stay at Fontanellas Playa helped make our trip that much more memorable. We will for sure be choosing Fontanellas Playa again the next time we visit Mallorca!

Mina Antic

Very disappointing for families – no empathy or flexibility I was really looking forward to our family holiday at Aparthotel Fontanellas Playa, but unfortunately, our experience with the hotel has been nothing but stressful and disheartening. We are a family with three children and booked well in advance, making sure to inform the hotel right after booking about our situation. We kindly asked them to allow us all to stay in one room, or at least help us find a reasonable solution. Instead of understanding or support, we were met with cold, robotic replies and no willingness to assist. They refused to cancel or refund the reservation — even though we reached out immediately after booking and haven’t used the service yet. They only offered us a pricey upgrade with no real discount, which felt more like a sales tactic than genuine help. As a mother, I find it very upsetting how little empathy they showed. We’re left with no choice but to contact our bank for help. This is not the kind of experience families deserve when planning a holiday. I would not recommend this hotel to anyone traveling with kids — there are much better places in Mallorca that treat guests like human beings.

Michelle Dang

Me and my boyfriend stayed here for 9 days. Very good placement near beach and own pool. Good drink and breakfast. Esther was a lovely lady in the reseption, funny and giving all the answers! She really suit her job. She even got me something for my birthday!! We like the hotell good, good AC but the only bad things were the shower was not clean when we came and not while we stayed here. And double bed would be better 🥰 Best regards couple from Norway!

Nikola Antic

Extremely disappointing and unaccommodating experience I had booked a stay at Aparthotel Fontanellas Playa for my family (2 adults and 3 children aged 11, 9, and 4). At the time of booking, I clearly mentioned our family composition and asked if we could all stay in one room. There was no objection at the time, and I received no warning that this would be an issue — until later, when the hotel refused to accommodate us all in one unit. Despite my early communication and attempts to resolve the issue amicably, the hotel offered no real support. Their only suggestion was to book an entirely different, much more expensive room — which completely disregarded both the timing and our budget. They also refused to refund the non-refundable booking, even though the stay hasn’t taken place yet. Their customer service was dismissive and slow, and it was clear they were only interested in maximizing profit, not in helping guests or showing any flexibility. I highly advise families — especially those with more than two children — to avoid this hotel. Unprofessional and unempathetic.