Overview
Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this se...
Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this secluded 5-star resort complex which has everything you need for the holiday of a lifetime. While the little ones make friends at Kimbo Kids Club, spend your afternoons treating yourself to a massage at the exceptionally soothing Naum Wellness & Spa. Enjoy a game of golf at the exclusive El Camaleón Golf Club that winds through an area of preserved mangroves and has unparalleled views in the Mexican sunshine. Prepare for an explosion of authentic flavours in one of the exquisite restaurants at the resort and spend heavenly nights in lavish accommodation.
How far is the nearest beach?
Andaz Mayakoba Resort Riviera Maya is a stone’s throw away from the beach.
Distance from the airport
Cancun International Airport is approximately 48km from the hotel.
![Pools]( "Swimming pool")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Golf]( "Golf")
Golf
![Gym]( "Gym")
Gym
![Spa]( "Spa")
Spa
![For Families]( "Family-friendly")
For Families
![Kids Club]( "Kid’s club")
Kids Club
![Parking]( "Parking")
Parking
![Accessible]( "Accessible")
Accessible
2 Double Beds Ocean View Room
- Partial views of the Caribbean Sea
- Two double beds
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
1 King Bed Beach Front Room
- Views of the Caribbean Sea, on the beach
- King-size bed
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
Beach Front Plunge Pool Suite
- Views of the Caribbean Sea
- King-size bed
- Furnished terrace with plunge pool
- Living area
- Flat screen TV
- Work desk
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
Three Bedroom Presidential Villa with Private Pool
- Views of the Caribbean Sea
- King-size beds and double bed
- Furnished terrace with pool
- Large living and dining areas
- Home theatre
- Personalised butler and catering service upon request
- Kitchenette
- Pantry
- Flat screen TV
- Work desk
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Bathtub
- Robe and flip flops
- Nespresso coffee maker
ADA Andaz Suite
- Views of the lagoon
- King-size bed
- Wheelchair accessible
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Wider bathroom doors, grab bars, raised toilet seat
- Lowered thermostat and light switches
- Lowered entryway features
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Roll-in rain shower
- Nespresso coffee maker
*Crib and rollaway bed available upon request.
Facilities
- Outdoor swimming pools
- Heated hot tub
- Golf course
- Restaurants
- Bars
- Free Wi-Fi
- Kid’s club
- Outdoor activities (including nature trails and kayaking)
- Spa and wellness centre
- 24-hour concierge
- 24-hour room service
- Digital check-in
- Business services
- Meeting room and facilities
- Event space
- Laundry service
- Bicycle service
- Wedding services
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
If you choose to go all-inclusive, the programme generally consists of breakfast, lunch and dinner, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Cocina Milagro
- A la carte
- International cuisine
- Serves Breakfast, lunch and dinner
Tinta del Pulpo
- A la carte
- Mexican and international cuisine Serves Breakfast, lunch and dinner
VB
- Healthy, vegan cuisine
- Food service, juices & smoothies (11am to 5pm)
Sotavento
- Beachfront restaurant
- A La Carte
- Mediterranean cuisine
- Serves lunch and dinner
Casa Amate
- Latin American cuisine
- Dinner only
- Sunday brunch
24-hour room service is also available.
*Operation hours and menu are subject to change without prior notice.
4.7
Google reviews (1200)
Eric Lincoln
This place is beautiful! The staff was all incredibly polite and helpful. The rooms are incredibly nice and clean the bed and pillows are the right kind of form. The location is terrible, it is away from everything like local dining and such. Here's where my review will get a bit bipolar, the food. All the food we are during normal dining hours was pretty bland and not what I would call 5 stars. However, we arrived back from work roughly 10 minutes before one of the restaurants closed and the manager had already closed the kitchen, but offered to make us fried rice and holy cow was that amazing! I wasn't expecting it after what we had experienced during the day, but it was awesome for him to take care of us after hours and all with a smile on their faces. To summarize, the property is beautiful, the location sucks, and if you can talk the kitchen staff into making you fried rice you're good to go!
Lindsey Geiger
We had an amazing stay at this hotel! The scenery is beautiful and there is wildlife and nature all around, along with a white sand turquoise beach. There are beach cruiser bikes to get around or golf carts to take you around- we did not wait long and found it easy to navigate the property. Food was good, service was great. Everyone was very friendly and accommodating. Shout out to Antonio and Armando for their top notch service on the beach- wonderful people. Already planning our next visit back!
Mahfuz Rahman
What a gem in the Rivera Maya. The service is top notch from private airport transfers to a seemless check in process, to attentive service team throughout the property. We stayed at the suite next to the beach area, it had a private plunge pool, the rooms were aesthetic and clean, golf carts were available all the time to travel between the different areas of the property, they had bikes for free. The property is very unique in that it’s completely immersed in nature, the lagoon and the forest have lots of amazing animals and birds. Restaurants on site were fantastic, had good variety. The pools never felt crowded, beach cabanas were available for all guests. Lots of activities for kids like the Kimbo kids area, the daily boat tour through the lagoon and canals
Imam
Just got back from a week long trip at this hotel. Great amenities and beautiful private beach. Also the food offerings were plentiful. Where it falls short is the hotel layout. It’s spit between a lagoon and beach. Both areas have hotel rooms and restaurants. But to get from one to another you have to take a golf cart or bike. When we called for golf carts they take 15-30 min. I tried to call one from my hotel room many times but just simply do not head my request. When I requested them from employees around the property they said they come every 7 minutes which is simply a lie. We spent lot of time spent hunting for golf cart transportation.
Lastly, be careful what you order and letting them know what you are allergic to, as they make substitutes to food without really caring. We ordered a sandwich for lunch one time and they substituted an item for alfalfa sprouts which my wife cannot have without telling us. When we told them, they said we didn’t tell them that was an allergy restriction…this was very odd.
John Dixon
Mayakoba is an incredible resort compound. Andaz is the most affordable of the 4 options, yet the experience is of nearly equal quality. Nothing better than biking through the jungle from your room to the beach. The pool area is incredible, has great food/drink options, and the beach view is stellar. Would come back again and again
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