Anantara Al Jabal Al Akhdar Resort

Jacqueline Huh

My husband and I recently celebrated our 10th wedding anniversary in Oman. One of the places we visited was the “Green Mountain” and we stayed at the Anantara Al Jabal Akhdar Resort for a few days, which was, in one word… magical. First, the resort and its surrounding is both beautiful, peaceful, and awe-inspiring. This is a place where you can emotionally and mentally get refreshed and rejuvenated while appreciating nature’s mightiness. Second, the staff were so warm, welcoming, and professional. From Inja at the front desk who reminded me of a classic movie star with impeccable manners, Shabuddin who made sure our room was always a haven for us to come back to after our day tours and displayed his great sense of humor (see towel doggy with my sunglasses on), to Maher who gave us an amazing, fun, final tour of Al Sugwra where we learned a lot about people’s day-to-day lives in Al Jabal Akhdar… The cherry on the top was how the staff at the front entrance, including Inja, formed a little line to wave us good-bye. Even though this might sound like nothing, I will remember that moment for the rest of my life… I have stayed a many 5-star hotels and resorts both personally and professionally, and I cannot highly recommend enough Anantara Al Jabal Al Akhadar. When you arrive, stay, and leave the resort, you feel like… Okay… I have made it in life.

London Home

An absolutely exceptional stay. The service was outstanding from start to finish, with genuine care and attention in every detail. The food was incredibly good, and the team handled allergies with real confidence and thoughtfulness, which made us feel completely at ease. It is difficult to thank everyone enough. There were special touches throughout that made the experience feel truly personal and memorable. The views are breathtaking, the atmosphere is calm and beautiful, and the team are simply fantastic. This place made our time in Oman feel very special. Without doubt one of the best places in Oman. The only downside was my birthday breakfast, which after confirming multiple times, including the evening prior, they forgot the cake, did not serve us coffee in a timely manner, and did not decorate the table as requested. Slighly dissapointing, but was definitely made up by the reception team who really made me feel special. A great thanks to the beautiful lady from Indonesia who assisted me at checkout! Additionally, the hotel shop (Anantara, not the local goods store). The lady working there was rude, dismissive, and often not present. Even when called, it took around forty minutes for her to arrive, and we eventually had to go to reception. When we attempted to make a purchase, she asked, “What do you want?” which felt quite abrupt. This behaviour was completely out of line with the rest of the team and the standard of service elsewhere in the hotel.

Jp Panet

I paid for a day pass to have access to the pool. Fantastic place, probably the best pool in the world. The views are incredible, the water Tº of the pool is at 30 Cº, very confortable for swimming in November. There are also 2 hot tubs. Panoramic views from the pool and the glass belvederes. Showers etc. The gardens of this hotel are nicer than a botanical garden. The architecture and facilities are WoW. Includes water bottle, sun chair, towels and fruit hors d'oeuvres. If you think the price looks steep, don't forget you can use the total amount you paid as a credit in the resort restaurant. It is an amazing experience you should not miss.

Fabian Duss

Anantara Al Jabal Al Akhdar Resort I stayed here at the end of November, and it really is a wonderful hotel. After about a 2.5-hour drive with our 4x4, we arrived up in the mountains. The weather was fantastic — warm enough to swim during the day, and in the evening it cooled down nicely, so a sweater was perfect. The whole property is beautifully designed with a lot of attention to detail. The materials and interior feel very high-quality, and it‘s simply fun to wander around and discover all the different areas in and around the resort. The food options were great as well — varied, tasty, and with many possibilities: from lovely aperitif spots to international dishes and, of course, proper Omani food. The views over the mountains and the deep canyons are just incredible. Being surrounded by this kind of nature is an amazing feeling. And a big compliment to the whole team. Truly warm, professional and welcoming. Very well done, Team Anantara — bravo and keep it up!

Dave

We traveled from Muscat to Anantara Al Jabal Al Akhdar Resort with the intention of dining at the restaurant and enjoying the scenic views. Unfortunately, our visit was disappointing due to the way the situation was handled upon arrival. We were informed by the security manager, around 5pm, that the restaurant was fully booked and that reservations were required. While we understand and respect reservation policies, the concern was the lack of professionalism and customer service. No alternatives were offered—such as waiting for availability, placing us on a waiting list, or allowing us to wait while enjoying the surroundings or taking photos. These simple gestures could have significantly improved our experience. The interaction felt unwelcoming and inflexible, which was unexpected from a resort of this standard. As paying guests willing to wait and dine, we felt that our interest was dismissed rather than accommodated. This experience left a negative impression, and unfortunately, it affects our willingness to recommend the resort to others. We hope management will review this incident and place greater emphasis on courteous communication and guest engagement, even when availability is limited.