Amara Family Resort

O H

We are staying in the hotel for more than a week now (family of three). Once arrived we were given a room in an old building - it was like from a horror movie, rusty refrigerator, bed all in stains, lamps in stains, all i can not even describe. Cleaning consisted only in the change of towels, once the floor was wiped in the room. I constantly had to ask for shampoo and toilet paper at reception, humiliating. The worst thing is that the air conditioner did not work in the room (35-43 degrees outside), we tried to solve this problem for several days, at the reception with a disgruntled look we were promised to sort it out, but nothing was done. We did not sleep well, and were bitten by mosquitoes, because we had to open the windows at night not to suffocate. With great difficulty we were able to change the room to another with extra payment. Otherwise - the food is varied but not tasty, only once there was a tasty fish. I liked the freshly squeezed juice. They do not know how to make cocktails. In the restaurant chaos and mess. I saw an employee with bare hands picking up fallen pasta from the table and putting it in a container with food, from which people then eat. The coffee machines are very dirty. Pools are relatively clean, umbrellas are few, at 8 am all the sunbeds under the umbrellas are already "booked". Next time I would not come even for free.

Rumiana Dinkova

As a future customer of theirs and considering the comments I read, I checked everything in detail! Their employees are knowledgeable and explained everything to me in detail! I found out that the hotel has daily quality checks and hygiene control in the rooms and food! There is food for the little ones, a pharmacy and everything needed for a family with small children! Thanks to their team and look forward to seeing you soon!

Nikita Savitsky

This is the worst experience I ever had in my travel. Me, my wife and our daughter decided to stay in Amara Family. During our stay air-conditioning in our room stopped working. There is +40 +44 these days in Turkey, it is super hot. You can imagine how does it feel without air-conditioning. I lost the count how many times I discussed it at the reception. "Yes, yes, it will be fixed soon, don't worry". We already spent two nights like that so far, and it is not vacation, it is survival. The hotel says they have ONE and ONLY room as alternative, but it is not for family, so it is like that: one of you sleep on the floor or all of you sleep in a sauna. Maybe one of us should get a heart attack so they can finally treat it seriously, I don't know. Anyway, if this story is not red flag to you then I don't know what is.

Irina Horhol

Very good hotel to spend holidays with kids. There was everything we needed. 4 sweeping pools, aqua park for kids and adults. Tasty food and various drinks! Thank you so much! Guest relation was also very helpful and friendly, especially Munevver.

Megi Kakabadze

i lost my jacket.I wrote this comment: "In May 2024, I rested at Amara Family Resort. With the help of the staff, I went diving and as they told me, I would return to the hotel at 12:30 at the latest. (Checkout is at 12:00). In the end, we were returned to the hotel at 17:00. My mom's room was quickly cleared for checkout. In speed, a silver jacket remained in the room. We called the hotel and they told us that they have not noticed anything like this! I know for sure that the item was left in the closet and I demand it back!" They asked me to remove it and return it to me. They didn't return my item, they won't contact me again!