AluaSoul Costa Adeje

Lyndon Day

Really nice hotel. Hard-working friendly staff. Plenty of choice for breakfast. Comfy clean rooms. Some rooms get very little sun particularly in winter. It’s right in the heart of Adeje so it’s lively and can be noisy but that’s to be expected for the location. In January it quietened down about 10.30. Entertainment programme quite good. Unrelated to the hotel itself, Adeje is very touristy and getting a bit tacky tbh with nothing authentic. Good for sun, food, drinking and activities but nothing cultural if that’s what you’re after. We did have a good time here.

Jenni Silvola

The staff was very welcoming and friendly, almost everyone was super professional and we felt superbly comfortable. We received a room upgrade due to a leaking shower door and were extremely happy with our new room. Also happily surprised how delicious and great variety the food in the restaurants had. Pool activities were too frequent and also very loud, we needed earplugs. Overall we were very satisfied and will come again.

S A

This was our second time this year staying in this hotel and we will definitely be back again. The hotel is well kept and the rooms are spotless. The breakfast was delicious with a wide variety of options.The hotel itself is located very centrally so amenities, bars and restaurants are within easy walking distance. The staff are professional and friendly. Kristina on reception was outstanding and a credit to the hotel, we had a misunderstanding regarding our room at the beginning of our stay which she resolved promptly and professionally with an outcome that exceeded our expectations and made our stay even more perfect. Cariana also on reception was always more than helpful, always smiling, friendly and welcoming. We absolutely loved our stay and would definitely recommend this hotel.

Mihai Iordan

Overall an ok hotel. The lobby is really nice and beautifully decorated, the pool side looks well kept and overall the hotel is clean. The location is good, very close to the beach and the views are nice. Few issues did spoil the experience a bit: - the light on the balcony is on all night and has a cold white shine to it, highly suggest to the hotel management to allow the costumers to choose if they are on or off. - the breakfast selection is poor - very (if any) fresh vegetables options. Some foods should be covered to prevent oxidation (cheese/meats), few times we found old, hardened food. - no room service, when asked if there is this option (my partner being sick one of the days) the staff was shocked at my question, like "where do you think you are?" Kind of face. And I was told I can't bring food from the restaurant downstairs to the room. So yeah, not a good experience with that. - the poolside has an entertainment programme going on in the daytime. Now I do appreciate that, for people that want to participate, but should be kept at the costumer's option to be part of it or not. The entertainer is working hard with the microphone and loud speakers. Probably many people really just want to enjoy the sun and relax. Maybe, not put the entertainment smack in the middle of the day? Or choose activities that are giving the costumers the chance to choose if they want to participate or not.

celia Ye-Myint

This hotel doesn't look like much from the outside but inside the rooms are modern & clean. The staff are friendly & helpful. I had breakfast every morning & there was a great choice ( I'm vegetarian) . There were lovely small but thoughtful touches like water containers infused with fresh fruit. I really enjoyed my stay here .