Bordoy Alcudia Bay

Lesley Towns

Disappointing there was no specific area for entertainment apart from pool bar. Felt like we were sitting in a corridor. Clean, very white , almost clinical though. No warmth, some staff a bit offhand ( end of season blues maybe). We were half board but no drinks other than water included at dinner. No coffees juices etc. Restaurant manager embarrassed my husband on our first night when he'd taken a squash drink. He felt humiliated. So no option but to pay for upgrade to get a coffee at dinner. We've had buffet style before but this felt like school dinners.Food looked very inviting but a bit bland. Not a lot of options for vegetarians at dinner. Location was good. We'd just had a cruise so perhaps we were spoiled by the service and food. Would go back to Alcudia but certainly a different hotel.

Hellmouth

I recently stayed at AluaSoul Alcudia Bay for my summer holiday with my family and it absolutely did NOT disappoint! We stayed for 5 days and did all inclusive. I wish we’d have stayed a little longer to take advantage of all of the wonderful amenities and activities more but we did have a fab 5 days non the less (and managed to squeeze a lot in with time to sunbathe left over). Everything from the cleanliness and quality of the hotel rooms to the food was fantastic! I have been to a few hotels and done half-board before and the food offered was sub-par but this was fab!! Lots of variety and each night my family and I were shocked with the quality - brilliant! Lovely pool and lovely seating area too and outside bar just beside it! The most important aspect to mention, though, is the staff. Every single interaction with staff members was so lovely. Everyone is incredibly helpful and smiley - they made the experience that much better! I have to give special mention to Davide and Gian Luca (the entertainment team), who would chat personally with every guest whilst (and between) leading the super fun activities! Despite how busy they were, they always made time for the guests - they never stopped. It was so lovely to get to know them and feel so involved in the sort of little community that was created at the hotel whilst we were there! Excuse the mammoth message - I can’t recommend this place enough! :)

Harry Mclean

Great hotel only 10 minutes walk from the beach and 25 minutes walk from the old town. Good rooms which are clean and have decent air con. All staff are amazing. They're very friendly and will help you with anything. The entertainers in particular: Davide and Gian Luca are brilliant and provide entertainment all day including archery, water polo, table tennis and darts. The food was also very nice with enough choices. Thanks for a great stay!

Jess Stables

Me and boyfriend came here on our first holiday together. The hotel is Beautiful and very clean. Rooms are also very clean and amazing view from balcony. The food here has been nice but we have also enjoyed going the restaurant close to the hotel. Over all we have had a very lovely holiday and will definitely be coming back to the beautiful Alcudia!

Sharon Mcintyre

Having stayed at aluasoul cala d'or we were looking forward to the same standards we had enjoyed there. We were disappointed with the quality and choice of food compared to other aluasoul hotels. Expected it to be the same as other in the group but it was not. No smoking policy was not policed and people were smoking on balconies and in outside areas that were no smoking areas. Staff just turned a blind eye. Location was good for marina and the old town. Beds were very comfortable. Sunbeds had seen better days and were very uncomfortable. Daytime entertainment was good however the evening entertainment was poor. Will not be returning to this hotel