Alua Tenerife

François Roland

Good value hotel for a low budget. We loved the location, the entrance hall, and the bedroom. The staff was friendly. The pool area was quite noisy but it's often the case in those hotels. A little make over of the upper pool area would be nice. We had the all inclusive with drinks. The buffet was nice but nothing special about the food. As other people said, there is sometimes group of children that shared the restaurant with us it was not a big deal but we had to queue for food and it was then noisy.

Александра Норцова

I am extremely disappointed with this hotel. During my stay, a shirt disappeared from my room. I immediately reported it to the reception, and they promised to look into it — but absolutely nothing was done. No follow-up, no explanation, no action. Since check-out, I’ve sent several emails asking for an update, and I have been completely ignored. Not a single response. Not even a basic apology. This level of negligence and disrespect is unacceptable. If something goes wrong in this hotel, don’t expect any help. They simply don’t care. I would strongly advise others to think twice before booking here.

Kevin Charles

The room is extremely spacious, with a large bathroom, a mini bar and the room is a very good size. Also, a major plus is the bathroom has a traditional door, rather than a smoked glass door, which seems to be on-trend for some reason. I found the bed to be very comfy, although my partner disagreed. The room comes with a balcony, mini fridge, luggage rack and safe. Unfortunately, there were those annoying little fruit flies in the room and although not the hotels fault, a rooster was nearby and woke us up at 6am each day without fail. There is no iron and board in the room and you have to put down a €30 deposit for an iron, but no board is provided. The staff were really friendly and the hotel had activities for guests too. The gym offers a variety of weights and weight machines, and it is complimentary for guests.. Cardiovascular equipment and the indoor pool, however, command a €10 charge per day. All in all, I would recommend the hotel. The room was nice and the hotel was in a great location.

Les McLaren

Rooms in need of some redecoration but otherwise 5 star. Maid service is excellent. All public areas are spotlessly clean and tables quickly cleared in restaurant. Main restaurant would greatly benefit from sound baffles! Lobby tapas restaurant is excellent and highly recommended. Roof terrace bar is very attractive with a great drinks menu, however it badly needs a ramp at the entererence as access is difficult for wheelchairs. This was our third year at Alua Tenerife and we will most certainly return next year!

Claudia Fedeniuc

An Almost Perfect Experience, but a Big Downside for Smokers I am currently staying at Alua Tenerife, and overall, the experience is excellent. The food is delicious, the room conditions are great, cleanliness is impeccable, and the facilities, including the bars and restaurants, are of a high standard. I opted for the My Favourite Club Room, and the lounge area is a great addition. However, I was surprised to find that there are almost no dedicated spaces for smokers. The only smoking area is extremely small, and none of the bars or restaurants have even a few tables for smokers. The only comfortable option is on the room balcony, where bringing drinks is not allowed. The alternative is outside, near the lower bar, but without a table or chairs, which is quite inconvenient. For a hotel of this level, I believe it would be reasonable to have at least a few designated areas where smokers can enjoy their time without feeling excluded from the main relaxation spaces. I hope management takes this into consideration for the future. Other than this, everything is outstanding, but this detail does affect the experience for smokers and could influence the decision to return.