Alua Tenerife

Les McLaren

Rooms in need of some redecoration but otherwise 5 star. Maid service is excellent. All public areas are spotlessly clean and tables quickly cleared in restaurant. Main restaurant would greatly benefit from sound baffles! Lobby tapas restaurant is excellent and highly recommended. Roof terrace bar is very attractive with a great drinks menu, however it badly needs a ramp at the entererence as access is difficult for wheelchairs. This was our third year at Alua Tenerife and we will most certainly return next year!

Claudia Fedeniuc

An Almost Perfect Experience, but a Big Downside for Smokers I am currently staying at Alua Tenerife, and overall, the experience is excellent. The food is delicious, the room conditions are great, cleanliness is impeccable, and the facilities, including the bars and restaurants, are of a high standard. I opted for the My Favourite Club Room, and the lounge area is a great addition. However, I was surprised to find that there are almost no dedicated spaces for smokers. The only smoking area is extremely small, and none of the bars or restaurants have even a few tables for smokers. The only comfortable option is on the room balcony, where bringing drinks is not allowed. The alternative is outside, near the lower bar, but without a table or chairs, which is quite inconvenient. For a hotel of this level, I believe it would be reasonable to have at least a few designated areas where smokers can enjoy their time without feeling excluded from the main relaxation spaces. I hope management takes this into consideration for the future. Other than this, everything is outstanding, but this detail does affect the experience for smokers and could influence the decision to return.

Kevin Charles

The room is extremely spacious, with a large bathroom, a mini bar and the room is a very good size. Also, a major plus is the bathroom has a traditional door, rather than a smoked glass door, which seems to be on-trend for some reason. I found the bed to be very comfy, although my partner disagreed. The room comes with a balcony, mini fridge, luggage rack and safe. Unfortunately, there were those annoying little fruit flies in the room and although not the hotels fault, a rooster was nearby and woke us up at 6am each day without fail. There is no iron and board in the room and you have to put down a €30 deposit for an iron, but no board is provided. The staff were really friendly and the hotel had activities for guests too. The gym offers a variety of weights and weight machines, and it is complimentary for guests.. Cardiovascular equipment and the indoor pool, however, command a €10 charge per day. All in all, I would recommend the hotel. The room was nice and the hotel was in a great location.

Wendy Gowler

We had a week at this hotel the food good rooms nice all was good until the last 3 nights a load of children came to the hotel around 30 and the very first night we had shouting noise banging loud talking running about no supervision at all the children had rooms next to us and across from us and it was a nightmare holiday after they came. we complained to the reception by phone they said they would send a security guard to deal with it ,but it continued for 3 nights we had another trip to reception they didn't help at all I would not recommend this hotel also they had another complaint about the noise by a German lady at her wits end .

evelyn vidal

This hotel caters to families, couples, and groups of friends, offering both all-inclusive and non-inclusive options. Guests can enjoy a variety of amenities, including: Fitness Center Swimming Pools Children's Playroom Guided Tours On-site Bar Daytime and Evening Entertainment The hotel is renowned for its outstanding service provided by friendly and professional staff. A convenient shuttle bus service to and from the airport ensures a hassle-free arrival and departure. Plus, there are countless attractions and places to visit nearby, making it an ideal base for exploration.