Alua Leo

Dinesh Gupta

Our family stay here was exceptional! The staff went above and beyond to make us feel welcome, fulfilling every need with genuine care. They even surprised my wife with a birthday treat – truly unforgettable! The location is unbeatable: directly across from the beach, with public transport steps away for easy exploring. Rooms were clean and comfortable, perfect for families. The personalized attention made us feel like royalty. Highly recommend this hotel to families visiting Mallorca – you won’t be disappointed!

TT N

This hotel has major hygiene issues that should be investigated by the local health department. The cutlery and glasses looked like they hadn’t seen water, let alone soap. Our glasses had food residue, fingerprints, and even lipstick stains on them. We reported the dirty glasses and cutlery, and the staff did bring us replacements — but unfortunately, those were just as dirty. So we thought, fine, we’ll just drink straight from the bottles. But even that wasn’t possible, as some bottles had mold on them and were already expired. This wasn’t just a one-time occurrence. It happened every day.The coffee cups still had stains from previous guests. It was so disgusting that we ended up bringing our own cups to the buffet. The air conditioning in our room and same goes for everyone did not work at all. The temperature was constantly above 25°C (77°F), and it was impossible to sleep. We spoke to several staff members and asked for the issue to be resolved, but no one seemed to care. We were repeatedly told to speak to a manager, who was never available. In the end, we had to buy our own fans just to survive the heat in the room. We really wanted to leave a positive review, and we raised these issues multiple times, giving the hotel every chance to make things right. But unfortunately, they chose not to do anything — perhaps because they already had our money. I cannot recommend this hotel.

Jay Bossert

We had a lovely stay here. All the staff were very helpful and helped us rent a car for one day. This was very easy and cheap. I highly recommend it. The only flaw was that our double room had 2 single beds pushed together and there were wheels on the bottom so they kept sliding. There was a mini fridge in the room but no other electronics. We ate breakfast at the hotel one morning and the selection and quality was very good. The location is also very good. About 1 minute to the beach and lots of restaurant around.

Elaine Wedderburn

Just back from a lovely holiday. On arrival Check in was nice & easy the staff were very friendly. We booked an upgraded room with balcony over looking the pool. This was a lovely clean & spacious room. Fresh water on arrival and a stocked mini bar. Bed was nice & comfy. The room even had bluetooth speakers that you could connect for your music. Food in the hotel we thought was fantastic. Buffet style but also with fresh hot plate with the chef cooking various different meats each evening & omelettes & meats for breakfast. Each evening had a different theme. Complimentary drinks on a couple of evenings also. Pool area was clean with plenty of sun lounges & access to the beach through the gate which is a 5 min walk. Great location just off the main strip. Supermarket 1 minute away. Great holiday will be back in summer.

Jillian Lambirth

Friendly, pleasant and very hardworking entertainment and bar staff. All other staff very nice. Excellent food. All very clean in public areas and pools. Close to beach Would have liked tea making facilities in the room. Possibly all inclusive would be good