Del Mar by Joy Resorts

Carletto Conte

The price was reasonable good location for relaxing, not that much activity going on but we went out for the tour during day time and come back hang out in the pool in the evening. It’s no shop or store around to get some snack or little things we need. To get taxi we have to pay $30 atrip to get out from hotel.

Carlos Piedrahita

The Hotel was a very calm place. There was not a lot of people on the resort. The rooms are clean and with good AC. The best thing of the resort was the hospitality of the staff, but in specific the hospitality from the waitress/Bartender Jose Manuel Diaz. That guy was the coolest and nicest. The bad thing was that the beach was full of sea plants and no body was able to get in the beach, but the pool is nice, warm and clean. The entire resort was very nice but I think it needs more activities for people to not get bored.

Roma Hill

Our experience was FAR from ideal. We arrived at the hotel only to find that our room was not even close to ready and from what we could surmise we were not really expected though our reservations were made 4 months in advance. They requested to see our passports and made us feel VERY unwelcome. They then suggested we visit the grill until our room was ready (THAT took 2 hours!) and when we finally got to our room we found it NOTHING like the pictures that we saw when we booked our Ocean Front Loft. Our room was NOT clean, the furniture was old and stained in many places and was broken and peeling in others. Our refrigerator contained “previously enjoyed” beverages from the guests who were there before us. And it was soooooo far away from the resort proper that we did not even have functioning lights in our walkways. When we spoke to the Front Desk to express our concerns we were told that they would make arrangements to have us moved... 9 more visits, sending of pictures to the manager, a leaking roof (which jolted us out of a sound sleep) and 2 1/2 Days (after a threatening call from our Travel Agent and the company she works through) we were FINALLY moved. I wish we could post pictures with this review so that you can FULLY appreciate how awful our accommodations were. And the way they made us feel was terrible. What an unpleasant experience this was as a whole and I would recommend you look elsewhere if you intend to enjoy the beautiful Dominican Republic

Giorgio Pasqualin

Not a real Hotel. This is a Condominium that has advertised the rooms as an hotel. Food is very limited, same breakfast everyday if you pick the room with breakfast included. Swimming Pool is very nice and they serve nice drinks. However, don't expect a fast service, and be prepared to explain yourself 3-4-5 times before ordering, and then returning the food because it wasn't what you asked for. Another thing, don't you ever go in August-September because the algae will not allow you to use the hotel beach.

Kiyy Kayy

DO NOT STAY HERE. Let me start off by saying, I’ve traveled to Cabo, Cancun, Costa Rica, Jamaica, Cayman Islands, etc. By far this is the worst resort I’ve ever stayed at. First, the room was decent, we had a jacuzzi/ocean view suite. However upon arrival they asked for a $200 deposit which was not mentioned during the reservation. When we told them we didn’t know anything about a deposit they quickly waved it. The toilet pressure was very weak. The toilet continued to back up on a daily basis. The complementary breakfast is a joke. You have one choice of a meal for breakfast, with no menus. Being we were the only people at the restaurant, it still took forever for the food to come out. The resort is very secluded and their were a total of 10 tourist on the whole resort. The beach front is covered in seaweed, so there’s no way you’d be able to lay out on the beach and enjoy it. They don’t Give you towels when you’re at the pool either. The taxi service is HORRIBLE, they try to rip you off every chance they can and they have special arrangements with the hotel to rip you off even more. They wanted to charge my boyfriend & I $80 to go to and from a restaurant that was about 15 mins away from the resort. Last but not least, MY PHONE WAS STOLEN by a member of the staff at the hotel and everybody in the hotel attempted to cover it up. We were told 3 different excuses by different people only to have the phone returned by security after I had to use my iPhone app to find my phone. This was one of thee worst, unpleasant traveling experiences I’ve had thus far. I’m warning you, the cost may be enticing but you are better off paying more to actually enjoy your stay.