Allegro Isora

Matt F

Honest opinion - hotel for families & kids. NOTHING to do for adults, for couples. Food is repetitive and sometimes of bad quality (Snack Bar food is just hotdogs, burgers, cold fries, some vegetables and made-with-nobody-knows-what croquettes). As a plus, each night there was seafood and pizza which was good. Pans where they prepared the food (or grills) were dirty - breakfast ommelets or dinner's chicken breasts were covered in dark dirt coming from the pans. Buffet is quite smal, NOISY as HELL. Rooms look like airbnb, the beds are uncomfortable and squeaky. The staff in the bars and room mainteneance is great (shoutout to Ilenia and the rest of bartenders!). LOTS of small kids, the only "adults area" are sunbeds on the concrete field next to the suites. Even the "relax" swimming pool was full of families with kids and there are two bigger pools with water attractions. At night poor entertainment, our first night was an experience to remember - at 10pm on the "stage" some girl was screaming to the microphone at the karaoke, kids were hitting each other with snooker sticks at the bar... We wrote an e-mail to guest experience manager, no reply until today. We booked "All Inclusive Plus", pleasantly surprised with Cava and drinks welcoming us in the room. AI+ in reality included water, towels, bathrobes. AI+ zone at the buffet is located in the loudest part of the buffet and can accomodate 12 people in total (three tables). The staff sometimes serviced us and took orders, sometimes they were too busy. The "plus" part was fresh orange juice, the rest of the promised goods such as coffee or ommelets could easily be grabbed by yourself from the buffet, so nothing special. Just a scam to make AI+ pay more for non-existent standards. Branded drinks came in handy when trying to spend a nice time in the hotel. Wouldn't recommend it to anyone who wishes to relax in the hotel. Good spot for trips on the island though and the price - you get what you paid for, actually. Beautiful Los Gigantes and views on the ocean. There's Barcelo Santiago nearby and the quality of stay there is superior. Worth paying more to feel calmer and enjoy your holiday.

Victoria Jade

Couldn't be any happier with out stay! We came for 4 nights with my parents and daughter. The food was amazing along with the snack bar and all inclusive drinks. It was my daughters birthday which all staff at the hotel made sure she had an amazing day, cake delivered to our room and birthday card. This made her extra happy! We have never stayed at a hotel and walked away this happy, we will be coming back within 6 months. Everything was clean and well maintained. Janette and Alex were amazing, best staff there is for any hotel. All around amazing holiday, can't wait to go back.

Chinna

A decent size hotel with three pools. One is warm pool but we were expecting it to be a bit more warm. There is a gym with treadmills, cycling, weights and yoga mats. The restaurant has got different themes going over the week. The rooms are good size and towels are provided for bathing and the pool. The staff is very friendly. And they made sure they have one or the other showing happening every night at 10 PM. The hotel is located in a walkable distance from the beach. Along with the main restaurant they have a snack bar which is decent enough

Emma R

Me & my son stayed here for 5 nights in February, it was our 1st time in Tenerife, I loved the hotel! It's a large complex & it took us a few minutes to find our building after arriving later then expected due to flight delays but I was pleasantly surprised when we located it. The rooms are spacious & is just like a self catering apartment. One of the main reasons I chose this hotel was it had good reviews for vegetarian food, a lot of the times on holiday there's a lack of options or cross contamination with meat/fish. The options here were great! All salad options were fantastic and kept away from meat & fish The hotel has a mini supermarket a couple of shops down which stocks most things you'd need, all the things we did. Staff were really helpful & approachable Pool area was kept very clean The pool was too cold to use for me and my teenage son in February but a lot of younger children were jumping in no problem. It really was like ice though, but refreshing to quickly dip in in the heat. We'd definitely go back & would recommend

Brian Kreulen

We stayed here in April 2025, two adults with one 7-yr old. The good: -The food is delicious with lots of different dishes to chose from. Even if you come close to closing, there's still plenty available. -The staff are very friendly -The pools are very good, we never had to search for a spot to put our towels. -They have random activities throughout the day at the pool, which is great for the kids The bad: -The restaurant is very, very noisy. No matter where you sit, you can't hear yourself think and conversation was difficult. At one point I had to leave for a minute because the constant clanking of plates being cleaned was giving me a headache. -The bar is not at all welcoming. It's too bright and suffers from the same noise-level as the restaurant. They usually only have server on duty, so there's a long line at the end of the day. They do compensate by giving extra-large glasses, but this leads to waste if you didn't want that much. -The evening entertainment area is off-site and is too impersonal. The shows are hit and miss and we would have preferred to have some dancing sometimes instead of shows. This is a personal preference, of course. There's also a children's play area just behind the stage, which is a good idea. -You have to pay for the in-room safe. I feel this is a service that should be offered as part of the room. This is already the case in most other hotels. Conclusion: The negatives far outweigh the positives and it wasn't a pleasure staying here. We won't be coming back here for our next visit to Tenerife.