Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

David Cooper

Nice Hotels. Nothing extra special. no ultra Spa not free very small for such an enormous complex. Food large variety. However nothing . Hungry eat. no big deal. Bar low quality drinks. lack knowledge in cocktails. Staff bar and the the service around bar and coffee spot. are amazing. hard working smiling and giving.eame the food hall. service great. the food hall managers are Cocky. Good for kids. nice beach and attachment to hotel. 3.5 on my scale.

Cynthia Jepson

I booked this 5 star hotel.... but am I getting 5star definitely not , I've been given wine in the main lobby bar that I would expect from a 2 star... tonight we went for a meal and as sometimes happens one of our grandchildren wasn't very well, I won't go into details, and her parents had to take her back to the room, there food was brought to the table. ..so I asked if because of the unfortunate situation could I have something to take the parents food away for them, and I will say staff asked but the manager said no, I do agree that there is a need for rules but in some cases managers should use some common sense. Food went in the bin costing your hotel money and customers who will not return or recommend you. We definitely didn't get the service we PAID for .

Ellie Maher

Extremely Disappointing Stay – Would Not Recommend Unfortunately, our experience at this hotel was far from enjoyable. From the moment we arrived, the service and facilities failed to meet even basic expectations. This is not a 5* hotel! The food was a major letdown – served cold, with grey chicken and rubbery boiled eggs. It was both unappetising and concerning from a hygiene perspective. To make matters worse, I became violently ill during the trip, suffering from vomiting and diarrhoea. When I informed the front desk, the staff showed no concern or support – I was simply told, “I don’t know, sorry.” The front desk staff were consistently unhelpful and distracted, often on their phones and unwilling to assist. We had booked a shuttle to the zoo using a QR code displayed at the hotel. However, no one informed us there would be an extra fee to enter the zoo’s farm area. When we sought help after waiting an hour for the shuttle, the staff told us to wait another 15 minutes and that they’d call. Instead, they handed us the phone with no explanation. In total, we waited nearly two hours, and the return shuttle was also 30 minutes late. Our room was another disappointment. We booked a double room but were given two twin beds that would separate during the night, making it impossible to sleep comfortably. On top of that, cleaning staff entered the room without knocking or checking if the “Do Not Disturb” sign was out – one even walked in while I was getting changed, which was incredibly uncomfortable and inappropriate. On top of that, the pool was freezing. The beds were equally uncomfortable – they would slam up against your back just from sitting down, making it impossible to rest properly. Overall, the staff were rude, untrained, and seemed uninterested in helping guests. This was one of the worst hotel experiences I’ve had, and I would not recommend staying here to anyone. The only good thing was the entertainment staff - they were lovely.

Andrzej Michalski

Unfortunately, not a 5-star hotel... Reasons: Cocktails/Drinks: Most of the cocktails are not freshly prepared - they come from pre-made mixes in plastic gray bottles! They taste nothing like real cocktails. Completely unacceptable for a 5-star hotel! Food: The food is generally good and there's plenty of it, but it's very repetitive. Almost no seafood (!), and after a few days it becomes really boring. Room cleaning: Very strange situation - there are buttons in the room to indicate if you're inside, sleeping, or want cleaning, but it seems they are ignored. The cleaning staff just knock and enter after three seconds, regardless of the sign. Toilets in public areas: For such a large hotel, there are very few toilets! They're small, usually overcrowded, and have glass doors - you can literally see people's inside! Some locks don't work, some are broken. Very unpleasant and absolutely no privacy. Bathroom in the room: Also with a glass door that doesn't close properly, so again, no privacy. The shower is open, so water splashes everywhere when you shower. Beach Towels: Almost every time we tried to get a towel, we were told that there were no more available and to “please come back in one hour.” When we came back an hour later, we got the same answer. Sunbeds: Unfortunately, the condition of many sunbeds is very poor.

Gordon Diamond

Lovely hotel, staff friendly, food delicious and lots of choices. Pool is huge and lots of sun loungers, very close to the beach, perfect for a sunrise / sunset swim. Room comfortable and clean. Found the weather in October just a pleasant heat. Would definitely come back!