Akasha Beach Hotel & Spa

Leesa Yu

My husband, 9 month old baby and I just returned from a wonderful 5 night stay at this hotel. We had the most incredible time! The hotel is beautifully designed, food is delicious, and all the staff are so welcoming and kind. Special shout out to Nada and the rest of the restaurant team for making us feel so at home and showing so much love towards our baby girl. They even helped prepare a special baby meal every night which made our lives easier. Thanks so much for making our first family holiday incredible 💛 we can’t wait to come back again.

Caroline Bird

We booked this stay via Jet2 and this hotel was listed as Jet2 Vibe and a vibe it is! We were pleasantly surprised upon arrival at the beautiful interior, the attentive service by all members of staff and the various options for food. No two nights were the same! The spa and the facilities were great. The ladies at the spa were wonderful and helped us feel immediately relaxed at the start and end of our stay. So good we booked twice! The choice of pools were great, our favourite was the rooftop pool overlooking the sea without the need for sandy feet! Special thanks to Nada in the restaurant, service felt personal. The hotel even sent a birthday cake to our room to celebrate my husband's birthday, which was such a lovely and unexpected surprise. Right in the middle of a highstreet with lots of options for food and gifts. Private beach where you really can always get a sunbed! We have already recommended this hotel to everyone we know! And will continue to do so. Thank you for a wonderful holiday!

ashleigh webb

I returned from my stay at this hotel yesterday, the hotel was absolutely beautiful it was clean and I couldn’t fault how it looked. The staff were amazing! I’d like to give a special mention to Maria who was part of the restaurant staff she made sure we had plenty of drinks and was always so friendly. We had a room with a private plunge pool with a sea view it was lovely however it gets really cold as the sun was only on it for an hour in the morning and then it was in the shade. There was plenty of lovely sunbeds around the hotel and on the private beach however was almost impossible to get one around the main pool unless you were there waiting at 7:30 until they opened at 9. Overall my stay at this hotel was amazing and I would recommend!

גיל בן צור

Hi, We stayed at the hotel as two couples for 5 days. The hotel is impressive and luxurious, with spacious and clean rooms. The hotel facilities, like the amazing pool and excellent dining room, are among the best. The location is perfect — central and close to everywhere you need to go. We wanted to point out one very positive thing and one that was less satisfying. *The positive:* We had the pleasure of receiving amazing service from a waitress named *Janka*, who welcomed us every time with a smile, asked about our day, and gave us fantastic recommendations for places to explore in Crete. *The less positive:* The view from our room was of the hotel’s back courtyard, which was neglected. There were ants walking along the balcony railing, making it unpleasant to sit outside. We requested to change rooms, but unfortunately, our request couldn’t be accommodated. Thanks again to *Janka* for the wonderful service and experience!

Tia

We really loved this hotel, it was extremely aesthetically pleasing and really did feel luxe. The front desk staff were all amazing, especially Dimitra - she had some great recommendations, she was super friendly and helpful! The shower rooms you could access once you’d checked out were a nice touch. We were disappointed for the price you pay that the "all inclusive" package isn’t truly all-inclusive. There were some drinks / bar snacks you had to pay for and everything all inclusive (including drinks!) ended at 12am which didn’t feel fair. It also felt like the bar staff would be really slow with drinks the later it got as though they didn’t want to serve you. On top of this check-out is at 11 am and after this, access to inclusive food and drinks is no longer available—even if you have a late departure. This feels like you’re being cheated out of a day of food/drinks. Generally the staff were all lovely however we found that after our all inclusive had ended the day we were leaving, many of the bar staffs attitudes had completely changed. No longer friendly and helpful, more like we were an annoyance which was really disappointing. Overall a great hotel, however I think they need to re-think their “all inclusive” in terms of including everything and also the time this ends each day - not everyone wants to finish their night at 12am. Maybe worth reminding bar staff that on the day of check out, everyone is still a paying customer and should be treated as such.