Address Dubai Mall

Sahar Rakin

I had an absolutely wonderful stay at The Address! From the moment I arrived, the experience was seamless. Khalifa and Laila at the reception were incredibly kind, welcoming, and made the check-in process effortless. Yehia, Nir, and all the gentlemen at valet were outstanding — friendly, professional, and always attentive. They truly made the valet and concierge experience smooth and stress-free. Exceptional service all around. I can’t recommend this hotel enough and would gladly stay here again!

Aviv Don

Our stay at Address Hotel Downtown was truly exceptional. The hotel is perfectly located, just steps away from Dubai Mall and the Burj Khalifa, which made everything incredibly convenient. What truly sets this hotel apart, however, is the top-notch quality of service. From the moment we arrived, the check-in staff and dining team went above and beyond. They coordinated a beautiful surprise for my grandmother’s birthday, complete with a birthday cake and delicious treats waiting in her room, as well as special attention during breakfast. It was incredibly thoughtful and made the celebration unforgettable. The room cleaning service was also of the highest quality—prompt, professional, and consistently excellent. A special mention goes to Padam, whose generosity, kindness, and attention to even the smallest details were remarkable. Day after day, he made sure we were completely satisfied with our stay, and each time he managed to impress us even more. His genuine care truly elevated our experience. This hotel delivers luxury not only through its facilities and location, but through the people who make you feel genuinely welcome and valued. We couldn’t have asked for a better stay and will absolutely be returning.

Aymen Akdim

I had a truly exceptional stay at this hotel in Dubai, where I spent one full week, including New Year’s Eve, and the experience exceeded all expectations. The rooms are absolutely beautiful, combining comfort, elegance, and high-end design, making the stay both relaxing and refined. The location is outstanding, right in the heart of Downtown Dubai, which makes everything easily accessible. The level of service is remarkable, with special recognition to RAJNITH, who took exceptional care of us throughout our stay. His professionalism, attention to detail, and genuine hospitality truly elevated our experience. The breakfast is of the highest standard, offering excellent quality and variety, and perfectly reflecting the hotel’s premium positioning. Overall, this was a flawless stay from start to finish. A luxurious experience that I would highly recommend, and one I would gladly repeat.

C Rod

I had an outstanding stay at this hotel in Dubai, and the experience truly exceeded my expectations. From the moment I arrived, everything felt seamless, elegant, and thoughtfully designed. There is a balance of luxury and comfort. The location is ideal, making it easy to access key areas of the city while still feeling like a relaxing retreat. I was impressed with the exceptional level of service. Every staff member was professional, warm, and attentive. Special recognition goes to Vipal from the house cleaning team, who was absolutely exceptional. This was a first-class stay from beginning to end, and I would highly recommend this hotel to anyone looking for a refined and memorable experience in Dubai. I would happily return.

Rami Wehbe

I had an outstanding experience at this hotel in Dubai. The room was modern, spotless, and incredibly comfortable, but what truly set the stay apart was the phenomenal room service — easily some of the best I’ve ever seen. Every request was handled quickly, professionally, and with genuine care. A special shout-out to Shamaun and Ranjith, who were exceptional in attending to my room. Their attention to detail and friendly attitude made the experience feel even more personalized. The view from the room was another highlight. Whether morning or night, the skyline looked absolutely stunning — the kind of view that makes you stop and appreciate where you are. If you’re looking for a hotel in Dubai that combines top-tier service, great comfort, and an unforgettable view, this one is an easy recommendation. I’d happily stay here again.