Abora Buenaventura by Lopesan Hotels

Ellis G

Wow. Can’t explain how good this place is, especially for the price. We’re right in the heart of the action of the Irish Centre in GC with great bars and restaurants around. The food has been mostly great, can’t complain at all for a 4 star. What I will say, as a grown adult, is the animation team are bloody brilliant. They are so much fun and they include absolutely everyone of all ages. It’s obviously a bit quiet in Jan, but they still put the effort in and bring the energy. JJ, Vivi, Miguel, Sophie et al are all brilliant. Overall the staff have been amazing, all very polite and appreciated my very broken attempt at speaking Spanish. I will definitely be returning here.

Lana Petr

4/5 – Family stay, Summer 2024 If you are planning a stay at Abora Buenaventura by Lopesan Hotels, here is an important note regarding the pool area. The biggest downside we experienced was the situation with the sunbeds. Every morning, many guests placed towels on sunbeds as early as 7–8 AM and left for hours, sometimes returning only after lunch. My suggestion to the hotel: As a guest, I would recommend introducing a refundable towel-deposit system. Guests would “rent” towels and return them at checkout to get their deposit back. This would prevent towels from being left on sunbeds all day and ensure that everyone can enjoy the pool fairly. Implementing such a system could greatly improve the poolside experience and make the hotel even more enjoyable. Aside from this issue, we had a wonderful family holiday. The hotel is family-friendly, with plenty of activities for children. The all-inclusive food was excellent, with a wide variety of dishes. The staff were kind and helpful, and the atmosphere was very welcoming. Our room was cleaned daily, always spotless, and well maintained. The evening entertainment was a highlight of our stay. We especially loved the Freddie Mercury/Queen tribute performance — absolutely fantastic! We have many videos and unforgettable memories from that show. The hotel is about a 10–15 minute walk to the beach, even with a stroller, which was perfectly manageable. The hotel itself is a bit older, but well maintained and comfortable. A minor note about drinks: many cocktails were pre-mixed and not very impressive, and the coffee included in the all-inclusive was average. However, you could purchase high-quality coffee or other drinks at the bar for a small extra fee. Despite the sunbed issue, we had a truly enjoyable family holiday. The combination of excellent food, fun activities for children, entertainment, and a clean, welcoming environment made our stay memorable. We would recommend this hotel to families looking for a relaxing and fun holiday. With a better sunbed system, it could easily achieve an even higher rating.

Scott Kilmer

Second time visiting this hotel and as before we had a great time. Again a few niggles but that's all they are. I think the check-in time takes too long. I don't understand why they can't get all the information required from the travel partner beforehand so, all we as the customer needs to do is sign the form and get our keys. This would save everyone a lot of time! It's also worth noting you have to pay a 50Euro deposit for the room which we weren't told about. The towels in the room are not great. Either take your own or be prepared to wonder around the room with a towel that doesn't wrap around you fully. There are cats that have been adopted by the hotel. Whilst not wild, they do have free roam of the place including the food halls so if you have cat allergies, maybe avoid! The food was fantastic, breakfast lunch and dinner all had a great variety every day. The food hall runs a great system of table either being open (take a seat) or closed (someone has gone for food) Only once did someone ignore our closed sign and take our table. Pool areas were clean and there were always plenty of sunbeds available at all times of the day. The entertainment team are great. Plenty going on around the pool areas encouraging you to get involved in the games but, will leave you alone if you say no thanks. All together, we had a great time and if we were to visit GC again, this hotel would certainly get our vote.

Daniel Ewing

So the girls who work reception try their best under rude management. When we were checking in the manager was rude to the employees. When we wanted to late check out due to a buggy breaking down on our tour the manager (Stefi!) said it would not be possible and they would charge us for a late checkout. I asked her what will be done with the stuff in the room and she said we needed to come now and collect it. I said it’s not possible we are stuck on a tour due to a breakdown. In the end we got to the hotel and were helped by a lovely lady called Yasmina who sorted it all out so we could check out late and shower in the bedroom. Thank you Yasmina. As for Stefi I suggest you learn how to speak to customers in a decent and helpful way! Shame as I stay regularly in Lopesan hotels and have had nothing but a good experience. This one I will never go to again! Update after the response. They obviously didn’t read the review as it was not the availability that was the issue it was the rudeness of the manager Stefy.

SuperStefiuk

Not what you expect from a 4-star all-inclusive hotel. No water in the room, drinks mostly from dispensers, limited cocktail options, and extra charges for clean pool towels. Food is repetitive and average. Rooms are okay but very basic. Staff are polite, but issues are not properly addressed — compensation was offered instead of fixing the problems. This is not about money, but about basic standards. An€5 extra charge for an iron with uk plug and had no transformator. If these limitations exist, they should be clearly mentioned when booking. Disappointing experience overall.