Kata Beach Holidays

yhjitsh

What a fantastic ⭐️⭐️⭐️⭐️jungle pool resort, that bring joy to your soul making you realise the joy of life and spending moments with familly and friends. Somebody really work hard when designed this very beautiful place and from the moment you step in its smashing your feelings of being in holiday. You feel so welcome inside, people so friendly and plants and birds noises all the time its just simple beautiful. I always complain about pools but this one is way to amazing no wonder why you meet peopleinside that came to this place betwern 14 and 40 times.. Rooms are big , air condition works good showers, clean and good room service. Dont like the dull blue colour Food its simple not to many options, we had breakfast included, but when we celebrate Songkran food was very nice and tasty. Gym is just pointles it will be a better idea to make a place for kids to play. Pool on top its good plenty of sunny to tan, but the real attraction is the main pool. Its juts fantastic. Shops are just outside with a good size supermarket. There is also a travel shop inside that we were able to find the best taxi deal as we have traveled a lot. In the end highly recomended this place and for sure we will go back few more times

Lesly Herbay

3 star hotel at best. Room and bathroom is outdated, although clean enough. Would not recommend. The staff at the main pool bar are really not friendly or helpful at all. There’s one lady with a mask who is really plain rude, to say the least. In the restaurant where lunch is served, there was one lady who really went out of her way and was super friendly and helpful. Unfortunately I didn’t get her name. If you have to go there, don’t go full board as that’s throwing money away. The most tasteless food ever. Just outside of the hotel in the main road, there are umpteen different restaurants and they are top quality. Street food markets are everywhere and we regularly had dessert in the form of a fresh waffle cone with ice cream and banana in a cup, so you stay clean. Delicious.

PPalu

Good Hotel with a very nice Pool area and supportive staff. Rooms Are Not Brand New but i cant understand the criticism as they are huge and comfy. Great Buffet breakfast Continental and traditionelle where Thai cuisine is Thai spicy :)

Tasa C.

A disappointing experience at Kata Palm Resort. The reception staff was unfriendly, especially the late shift – no professionalism or friendliness. Upon our arrival, we were rushed so much that after a 12-hour flight, we had to carry our luggage ourselves without any help. We got a room that smelled old and musty, the bathroom was awful, and the hygiene was inadequate. The towels were also old and terrible. We only had breakfast at the hotel – and it was a complete disaster. During the 9 days we stayed here, the bread was never fresh, and the cold cuts, cheese, and cakes were left out from 6:30 AM to 10:30 AM without any cooling or refrigeration. One evening, we decided to have dinner at the hotel. The chicken was so tough that it was impossible to cut or chew. For dessert, we ordered pancakes and received the same ones that had been made for breakfast – fresh in the morning, stale by the evening. The pool was nice, but not very clean. Additionally, we asked at the reception for a late check-out, and they told us it wasn’t possible because new guests were arriving. But suddenly, they said we could do it if we paid 300 Baht per hour. What a scam! Another huge disappointment: The reception never informed us about our scheduled meeting with the travel representative. Only a few days after our arrival, we received a letter saying that we had missed the appointment – even though nobody ever told us about it! Overall: The reception – especially the late shift – was terrible, no hygiene, no professionalism. The only good thing was the hotel’s location – everything was nearby.

Ivan Rostotski

The hotel is a 9 minute walk to the beach, close to the night market and many restaurants, the 7/11, and massage places. The pools looked nice, but we are beach people and that is where we went. We ate at the breakfast buffet 3 times. My wife and I always chose the Thai cuisine which we found tasty and hot , not cold. Absolutely enjoyed it. We have stayed in Chiang Mai and Bangkok and those buffets were cold. The young ladies at reception, the bell hops, and cleaning ladies were all very polite and friendly. One day when I forgot my key in the room, the older ladies at the front desk were not so cordial and the older lady who let us into the room was the rudist person we have dealt with in Thailand. Never wrecked my day, but i think she needs to change jobs. Our room did not over look the pools, but we were very happy. It was clean and modern. I would return to stay at this hotel

Владимир Ануров

We had a fantastic 2 weeks stay there. It was deluxe sea view room - with an absolutely amazing view of Kata bay. The staff is friendly and always ready to help with anything. The location is perfect - just 5min on foot to the beach. A lot of shops and other facilities around. We really would love to come back, thank you Orchidacea for a wonderful vacation

Elizabeth

This hotel is rated as a 4 star hotel and definitely has the potential to be so, but the lack of response from the admin/reception for some requests, the uninterested drivers who seem put out when you ask them to drive you up the top so you avoid the steep climb up dozens of steps and the bad WiFi that sees you watching more buffering time than screen time, detracts from the rating. The views and proximity are good and most of the staff friendly and helpful, just don't expect a lift up to your room or to be picked up. You need to love climbing stairs and heaps of them.

Saba Ak

The hotel is lovely and clean, with a good breakfast selection, though it could be even better. I know cheese is rare, but having some options would have been nice. Small additions like chocolate sauce, jam, or peanut butter for pancakes would also be great. While there are plenty of "food" choices, the "breakfast" selection could be a bit more varied, The location is excellent, very close to the beach, lively but not overly crowded. The only downside is that since the hotel is on a hill, many heavy cars and motorbikes struggle to climb it, creating quite a bit of noise, which can be a little disruptive. Fortunately, our room was at the very top, so we didn’t hear much, but near the pool, the noise was noticeable. Guests staying in lower rooms might find it bothersome. Another highlight of our stay was the stunning view from our room. We got a big room with ocean view, with very comfy beds (1 XL king, and one twin), and waking up to the ocean stretching out before you was breathtaking ✨️ The rooms are very clean, and the service is excellent. The staff is incredibly friendly and helpful. They also provide a shuttle from the lobby to the higher rooms, which is great since the incline is quite steep. You can request a ride at any time, whether heading up or back down to the lobby/breakfast area. Also the pool bar and hotel restaurants are very nice, though quite pricey :D Overall, it’s a clean and comfortable option with good service. If you can, definitely go for the sea-view room and go to beach as often as you can!

Lee Barnes

Lovely hotel, the rooms were clean and in good working order. Hotel staff are among the nicest we've seen in Thailand and go out of their way to help. Very friendly. The pool bar staff ensure a drink is always available, especially at happy hour, where some great cocktails can be enjoyed along with beers wines and regular spirits. A comprehensive food menu also available at the pool or room via phone or app, staff. A short walk to all amenities and between the two main beaches in Kata. Located up and on a short hill. Requires a bit off leg work to and from hotel and rooms. The pool was well maintained and we never struggled for a sun lounger. One of the few hotels that doesn't have them reserved with towels from 6am. A good size pool with a 1.8m depth at one end. And a jacuzzi jet area at the other. A smaller kids paddling pool for the small ones.

allan watsham

This has to be one of the best hotels i have stayed in, in relation to staff. The staff from the hotel reception to the gardeners and cleaners, every single member of staff were amazing. We will defo be back... Thank you all and especially Big for my flowers on my last day. :) Lots of steps, but we took this as our daily exercise. :)

Jose Manuel Troncoso Ozuna

The hotel itself is pretty good—amazing views, clean and comfortable rooms, and friendly lobby staff. However, the major downside is the restaurant and pool bar. The service there is genuinely disappointing. Staff are inattentive and unfriendly. If you want anything, you’ll have to go up to the bar and ask multiple times—then wait 30+ minutes just to get a beer. When the food finally arrived, it came with a hair in it—actually, two. Trying to raise this with the waiter was a struggle, as they barely spoke English and showed little interest in resolving the issue. I had to escalate it to the manager, who apologized and offered another sandwich (which I obviously didn’t want at that point). They ended up waiving the charge for the sandwich and gave me a plate of fruit—neither of which made up for the experience. To top it off, I was still charged for the beer. The next day, despite everything, we asked for a boxed breakfast since we had an early tour. We were assured by the front desk that it would be ready. It wasn’t. When we followed up, they claimed we never requested it—despite having seen the staff write it down. And the prices at the restaurant and bar? Unreasonably high for the level of service and quality. I’m only giving this many stars because of the stunning views. But honestly, the bar and restaurant service ruined what could have been a great stay. Pro tip: skip the on-site restaurant and cross the street to Cattleya. The food is far better, reasonably priced, and the staff (including the manager) actually care about service and cleanliness.

Naor Tivony

I had an amazing 4-night stay at SIS Kata Hotel. After a long flight, the warm welcome truly surprised me—staff swiftly took our suitcases and handed us refreshing cocktails. They prepared a wonderful room for us with a special honeymoon gift, making our arrival extra memorable. Throughout our stay, every staff member was incredibly kind and attentive. The hotel itself is beautifully designed. The pool area exceeded my expectations—the view is even better than in the photos, and I absolutely loved spending time there. Breakfast was professionally prepared and delicious, and the gym was excellent as well. There were a couple of minor drawbacks, though. Our room was located in the rear part of the hotel, making access somewhat unusual, and each morning a bird greeted us at sunrise. Despite these small issues, my overall experience was outstanding. I highly recommend SIS Kata Hotel for anyone looking for a great stay in Kata!

Mike Bishop

The staff are the most amazing, friendly, polite, respectful people I have ever encountered in a hotel, anywhere in the world. The rooms extremely comfortable and clean. The food in the restaurant excellent and evening meals on the top deck by the pool were magical. Unfortunately there is a very busy road outside and some noise can be heard, but not excessive.

Shardyn Rocha

I stayed at the SIS for 3 nights. The hotel is beautiful and the grounds are well kept. The room is a holiday in itself. Everything is very clean and the staff are always there to help. The best part of my stay was the pool and the breakfast. The breakfast was diverse and delicious. The views were breath taking. I would definitely come back again.

Bruno Guerreiro

Unfortunately I was served a very good quality but cold dinner. The service lacked experience. Brought 2 dirty champagne glasses, only served 1 of the 2 tuna orders as a first course. No interest in asking if everything was OK..... Bad... In the end I also had to get up to pay at the counter. Definitely not recommended for those looking for quality with a willingness to consume and spend a good dinner.

Ultimo V

An absolutely fantastic place that exceeded all expectations! From the moment we arrived, we were blown away by the warmth and professionalism of the staff—every single one of them was genuinely friendly, helpful, and always greeted us with a smile. The food was consistently excellent, offering delicious options at very reasonable prices. The pool areas were a hit with both kids and adults, perfectly designed for relaxation and fun. A special shout-out to the incredible bar team—Ohm, Coach, Wan, and their amazing manager Joy—who made every visit to the bar a real pleasure. Their energy and friendliness added so much to our stay. Reception staff were equally impressive—super professional while still being warm and approachable. A big thank you to Nanny, who went above and beyond to help us switch rooms so we could be closer to the action near the bar—truly appreciated! Evenings were a delight, with live music and a buzzing atmosphere paired with great food. My 12-year-old had an absolute blast, and we’re already planning our return. This place has it all—comfort, charm, and a team that truly makes you feel at home. Highly recommended!

Mel Price

Had a wonderful stay here! Staff were extremely friendly and helpful, they really can’t do enough for you. The pool area is lovely and relaxing, with a great pool bar for drinks and food. Location is great, close to all the main attractions. The suite we had was spotless. There were 2 massive double bedrooms, both with spacious en-suite and a lovely kitchen / diner and lounge area. There was a huge balcony running across the whole suite, it was fantastic. The restaurant offered a great selection of tasty food. It’s a shame we couldn’t stay longer, it was like having your own apartment. Highly recommend!

Rosie Hall

A fabulous stay at Centara Kata Resort. The staff were super friendly and couldn’t do enough for us. The rooms were spotless and perfect for our needs. The whole hotel was extremely welcoming and I was impressed with the amount of themed nights and daily actives. Breakfast was varied and the gym had adequate equipment/machines. I liked that were 3 pools as we were able to chill at the quieter pools in the day. Would definitely recommend for a stay with or without kids.

Veronica “Veronica”

I had a fantastic stay at Centara Kata Resort Phuket! The entire crew was welcoming and attentive, always ready to assist with a smile. Joy and Aay were incredibly nice and helpful, going above and beyond to make sure everything was perfect. The hotel itself was beautiful, with stunning pools that were perfect for relaxing. The location was also ideal—right in the center, close to shops and just a short walk to the beach. I highly recommend staying here and would definitely return!

dezzi

Great hotel in a great location room was very well looked after every day with fresh bottled water replaced daily. I had a pool access room that was very convenient for sitting at the pool. Pool area was very nice and relaxing with a bar for snacks and drinks. Served food and drinks daily by wut Aoy who was very helpful and always service with a big smile nothing was to much bother. Will definitely be returning again.

Hamed Damavandi

Kata Beach is one of the best spots in Phuket for families, and OZO Phuket is ideally situated right in the heart of it. Overall, the hotel is excellent, though our Deluxe Sunset Room felt slightly smaller than expected. One odd thing—basic amenities like cotton slippers, an iron, an ironing board, and a drying rack weren’t in the room by default (which most hotels provide). However, when requested, they were delivered within minutes. The breakfast offered a great variety of high-quality options, and the swimming pool facilities were fantastic, especially the kid-friendly slide. Service was impeccable throughout our stay. The location couldn’t be more convenient—everything you need is right at the doorstep, from 7-Eleven and pharmacies to currency exchange and massage shops. The beach is just a 2-3 minute walk from the hotel’s back entrance. I highly recommend OZO Phuket for families with kids and anyone who prefers a more relaxed vibe over crowded areas like Patong. A wonderful stay overall!

Gal wagner kolasko

Very nice hotel, the staff was very kind and helpful. Nice pool though the water in the big pool was too hot. The kids pool was extremely fun. 2 minutes walk to the beach. We ordered an extra bed for two rooms and both of them was terribly hard and the staff didn’t have any other options, so remember that if you need an extra bed ( the rooms king size bed was good) .

Liat

We booked this hotel for 4 nights, staying with our daughters age 6m and 4y. This is a family oriented hotel with amazing staff and service,great kids pool, clean rooms, with comfy beds and a spacious bathroom with a very nice shower (we booked the family room on the 6th floor). Things I wish I knew before: 1. This hotel is located on a very busy street. There is no separation between the street and the lobby with no glass/walls protecting it from the street. 2.Our room faced the busy street and was very noisy at night with a loud motorbike noise until about midnight. 3. There is no kids club/indoor space for small children to play

Isil Gjoka

Really lovely clean hotel. We upgraded to a junior suite on arrival to accommodate our 3 year old, they were super helpful and polite. Rooms are contemporary and clean. No complaints. Variety of pillows and comfy beds. Service in the restaurant has been good especially Nong who looked after us during our visit. She played so nicely with Denis and looked after our table at all times. She was very friendly and helpful. When denis was sick she organised a nice chicken soup for him to feel better. Really lovely ! On the water festival she also got him a little water gun to play with and made him very happy. Perfect hotel for families from facilities to service. The staff as a whole are super lovely. Highly recommend this hotel!

A D

The hotel is wonderfully placed and everything that you need is pretty much within walking range. Close to the beach as well. What really makes a huge difference is the staff. I have never seen anything like it in any hotel, no matter how many stars. They put a lot of 5 stars hotels to shame. Everyone seems to genuinely want to make you comfortable and what a great job they are doing!!!