Karon Holidays

Miklós Petrovszki

Overall, our stay at Andaman Seaview was a great experience. The staff were absolutely amazing—always friendly, smiling, and incredibly helpful with anything I needed. The breakfast was excellent, especially the omelette station, which I looked forward to every morning. Fantastic locations as well. The room was comfortable, with a very cozy bed that made for a restful sleep. The pricing was also very reasonable for what was offered, making it great value for money. The only downside was that the bathroom wasn’t as clean as expected upon arrival, with some hair left behind. However, this was a minor issue in an otherwise enjoyable stay, so I wont go Karen over this. I would happily return and recommend it to others looking for a warm, welcoming place to stay in Phuket.

Julie Downs

Room was clean and spacious with tea coffee facilities. We had a swim up pool. Room clean and housekeeping visited daily. Staff very friendly and helpful. Breakfast had a good choice of food from Thai to contentintal. What let the hotel down was it looks dated in decor, Wood work is rotting and has been fixed by placing plug over the rotted wood in some places and tiles in pool have been mended.can see when done could be a 4 hotel as advertised but it's showing its age and Needs a bit of a refurbishment to get it back to that level.

D White

Very clean spacious rooms, furnishings are a bit dated but bed is firm and comfortable and room service is available daily. Shampoo, Conditioner etc is good quality and water supplied daily. Each room has a small fridge and safe. Breakfast was delicious, plenty of choice and slightly different each day. Happy hour lasts for 7 hours with a variety of cocktails and spirits for 130 baht. Can't say enough about how fantastic the staff are, nothing is to much trouble and everyone has a smile at all times. So over all, slightly dated but clean and great value for money

D Shlomo

Old but great hotel The staff is wonderful, everything is clean, and although the closets and doors do not close 100% the rest makes up for it! The kids love the swimming pools, breakfast is versatile and very tasty. The location is superb! Across Karon beach, which is very wide with white sand, and with many shops and restaurants around. The hotel is also walking distance from the amazing KATA walking street!

Vaisakh Krishnan

Absolutely stunning property right opposite to Kata beach. Extremely clean rooms and a massive pool. Breakfast was superb with various choices. Highly recommend this for a laid back stay in phuket.

James Windsor

We had a great experience staying here. The staff are very professional and friendly, the food was excellent and served in a great environment. I loved the bed in my room it was huge and really comfortable. Having a choice of swimming pools was great, we used the adult only pool a lot for lunch and cocktails. Stewart the entertainment coordinator was great, really helpful and friendly a great ambassador for the hotel,we spoke to him every day,a thoroughly splendid chap. We will stay here again when we return to Phuket in October.

K Sciacca

Great location and the public areas that have been fully renovated are excellent. We are staying in the old tower, room is clean and nice but could do with more cupboard space and larger vanity bench in bathroom. Hallways and elevators are old and bring the look of the place down. Otherwise very nice. The staff in particular are all excellent and friendly. Very efficient and keen to please. Lynda in the bistro, and Team at the pool bar were especially lovely.

Andrew Chan (www.roadtrippers.asia)

Stayed here for a couple of nights. Very satisfying, easy access to the beach and retails and food. The hotel is recently refurbished, and more villas are still under construction. Breakfast is good, ample choice, and delicious. Amenities include 3 swimming pools, a gym, kids' playroom rooms, a game room, and a spa. Room wise, the bed is comfortable, good size, and a bathroom with full toiletries. Parking is available. Loved this hotel, hope to be back.

Salinya Singsrida

Our child had such a great time at the Kids Club—they wanted to stay there all day! The activities were fun and creative, and the staff made everything feel really special. Khun Kim, Khun Mar, Khun Na, Khun Natty, and the entertainment staff—Khun Cintia, Khun Elra, Khun Nikky, and Khun Steward—were all so kind and patient. They even taught our child some Thai words and included them in unique little projects that they really enjoyed. The hotel is in a great spot—just a short walk to Karon Beach and close to the shopping area. It's also not far from Bangla Road if you're planning to explore there. The only downside was the reception service. On a rainy day, we asked for help getting to the Kids Club, but unfortunately, no one was able to assist us. On the bright side, we absolutely loved the food at Escape Restaurant. The beef burger was especially delicious—highly recommended!!,We also ordered a plate of fruit for our child, and one of the staff noticed that we didn’t seem fully satisfied. They kindly came over to ask if everything was okay and quickly fixed the issue right away.😊😊😊

Deb Jackson

Excellent place to stay. Spacious rooms. Great pool for kids if you have them! Staff super friendly. Good average breakfast. Pools are good for laps. Close to the busyness and a short walk to the beach but far enough away to be quiet. Beds are very comfortable. The only negative is the smell of damp in the room, but everything was clean, no mould and a good airing sorted it out. I would stay again. Try the Travel Cafe nearby. Great fruit drinks!

Svetlana Slomchynskaya

I had a wonderful experience at the hotel. From the moment I arrived, the staff made me feel welcome — everyone was friendly, attentive, and professional. The room was spacious, clean, and well-equipped, with a comfortable bed and everything I needed for a relaxing stay. I also appreciated the quiet atmosphere, which made it easy to rest after a long day of sightseeing. The location was perfect, with easy access to public transportation and plenty of restaurants and shops nearby. Breakfast was delicious, with a good variety of options each morning. Overall, everything exceeded my expectations. I would happily return and highly recommend this hotel to anyone visiting the area

Silvia Cancado

We spent 10 wonderful nights at Paradox and had an amazing experience from start to finish. The staff were incredibly attentive and friendly, always going out of their way to ensure our comfort. I requested a room change, and it was handled promptly with no fuss. The view from the main building is absolutely breathtaking, and the entire resort feels like a peaceful oasis. The Spa is stunning—serene, beautifully designed, and the massage I received was truly one of the best I’ve ever had. I was also surprised with a sweet birthday cake from the resort, which made the stay even more special. Breakfast offered a great variety, with both Western and Asian options, and the cocktails by the pool were the perfect way to unwind. Highly recommend for anyone looking for a relaxing and luxurious getaway at Karon Beach in Phuket.

Chris Downing

As beautiful as this hotel is, it's really sad that there's no quality food or drinks or bars or restaurants or room service available. Although there is food and drinks and coffee all within walking distance. It's sad that I can get better food at the 7-Eleven than I can at this hotel. Otherwise it would be perfect. The pool is beautiful and large. The grounds are breathtaking. The staff was so polite and attentive.

Yasmeen Islam

We had a great family stay at paradox. Very close to the busy beach and amenities. Somone in our group is celiac (severe allergy to gluten) and the staff were amazing. They brought it up and check in, they found us at our first breakfast and identified the person with an allergy, all very professionally and discreetly. We especially want to thank Pet for taking such good care of us at breakfast and the chefs for supplying delicious gluten free bread! As well as gluten free waffles which we still crave today! Anyone travelling as a celiac knows how important all this is. Beautiful resort and wonderful staff from the front desk, house keeping, the guys at the golf carts and security by the beach. Thank you all. Key search words : celiac, coeliac, gluten, allergy

Yvonne Raf

Great location in Karon ! Great place to stay ! The property and the pools were always clean and tidy. The swim up bar is a great addition. The hotel rooms are spacious but smelt a bit musty some days, I’m guessing from the constant humidity in Phuket. On the downside rooms are sometimes serviced late afternoon early evening and many staff don’t speak enough English. We really enjoyed our stay here.

Laura Morris

Great beachside location - but not a private beach. The service was great, even though they had a huge corporate party in staff were still attentive and helpful. The resort was amazing - huge! Lots of places to explore and roam around. The shuttle service to the front was helpful too. Pools were good - not too busy. Rooms were great too. Everything you would expect - bed super comfortable and all amenities needed. Some things were just being renovated / updated but there were enough places to eat. Live music in the lobby lounge each night was good, but they do put the prices up a little for “happy hour” so it’s not as much of a bargain as it could be! Small downsides - housekeeping needed to be requested each day and they didn’t seem to sweep the floors at all, we noticed the sand getting worse each day. There was also no light for the balcony which meant we couldn’t use after sunset.

Rodney Sipthorp

Massive resort with a heap of swimming pools and large grounds in a great position to the beach and many close eateries and shops. We had two rooms. Managed an upgrade (without requesting one), due to plumbing issues in our room. Nice that this was Forth coming without a request. The room upgrade in A Tower was far superior with a more contemporary room than the other which was dated and a long way from the breakfast restaurant. Staff were all nice, but being a big resort it lacks the soul of our earlier accommodation. At first we didn't like it, but over 6 nights the accommodation and it's position grew on us and we really enjoyed our stay. The highlight for me was pools aplenty! Big pools in many locations and some with excellent shade. Good waiter service by the pool throughout the day with reasonable prices.

James Hodge [jwh1960]

[November 2022] I would recommend staying elsewhere - my eight night stay was a big mistake on my part. This hotel is overpriced and understaffed. As a Hilton Diamond member for more than 10 years I can say through experience that the Hilton Phuket Arcadia charges 5-star prices but provides a mere 3-star experience. And, if you are a Hilton Diamond member forget receiving exceptional service for your brand loyalty. I do not fault the staff but clearly the management is lacking. For the most part, the staff are hardworking but the hotel is clearly understaffed. Evening meal time expect 45-60 minute wait with no service. Executive Lounge (Panorama Lounge) has helpful staff; food quality can be good but it can also be receiving leftover food that is mixed and recooked. The worst part is the lounge has limited hours for snacks; stops service at 1830 and is completely closed at 1900. By far the least impressive Executive Lounge in the Hilton Hotel brand offering. The location is has a few different pools to lounge and relax - it is probably the best part of the hotel. If all you want to do is lounge by a pool then this is an okay hotel. If you cross a Main Street you can access the beach. There is usually a road guard to help stop traffic so you can safely cross the street. Transportation is frustrating. I wanted to visit The Big Buddha statue and it took me 45 minutes to get a taxi. From the main lobby you take a gasoline powered people tram to get to the main entrance waiting area. There you sit until a taxi arrives. There is no convenience store on the property so you must go through this ridiculous process to leave the hotel grounds if you want to do anything beyond the limited restaurant experiences on site. All my experiences eating at the on-site Hilton restaurants were annoying. The food quality was okay but the service was mostly unsatisfactory -- the staff are fine people but they are understaffed and it shows in the service times. I also prefer easy access to the 'outside' world -- if you prefer such access to the surrounding area then save yourself a lot of money and frustration and stay in some other hotel than the Hilton Phuket Arcadia. I am clearly not impressed with this hotel and its management.

Bobson Wong

This was one of the best hotel experiences I have ever had. The service was absolutely impeccable. Everywhere I went, workers greeted and bowed. The resort is composed of several interconnected buildings. I was in Wing E which happened to be where the check-in counter was. To get around to the other buildings, there was a constant shuttle every 10 minutes or so. The pools were super comfortable and clean. Towels are available at every pool, so there was no need to bring one from the hotel room. The breakfast buffet was full-service, with servers bringing drinks, stations for making custom omelettes, crêpes, or noodles. The choices were incredible, including curry chicken, fried rice, fruits and veggies, breads and cereals, etc. To explain the 4 stars for the location, it was approximately 45 minutes from the airport. But other than that, this hotel is highly, highly recommended!

V. Kas

Only went for their Chinese New Year dinner and show. It was really great. Their staff is amazing compared to much of what we've experienced at other hotels across the island. The buffet was generous, the entertainment was enjoyable. Everything was in balance. Walked around after the event: loved how many of the old trees they preserved and how many water features that they integrated. If only one didn't need to cross the busy to get to the beach.