Karon Holidays

Polly Paint pot

We had a great time here.. Lots of things around walkable for shops markets and food.. It's an old hotel so a little dated and tired in places but spotless.. We had our room cleaned daily and free water daily.. Good large room and clean grounds and pools.. Would I stay here again Yes I would, was great value for money. Breakfast was included and was plenty full with many options.

Julie Downs

Room was clean and spacious with tea coffee facilities. We had a swim up pool. Room clean and housekeeping visited daily. Staff very friendly and helpful. Breakfast had a good choice of food from Thai to contentintal. What let the hotel down was it looks dated in decor, Wood work is rotting and has been fixed by placing plug over the rotted wood in some places and tiles in pool have been mended.can see when done could be a 4 hotel as advertised but it's showing its age and Needs a bit of a refurbishment to get it back to that level.

D White

Very clean spacious rooms, furnishings are a bit dated but bed is firm and comfortable and room service is available daily. Shampoo, Conditioner etc is good quality and water supplied daily. Each room has a small fridge and safe. Breakfast was delicious, plenty of choice and slightly different each day. Happy hour lasts for 7 hours with a variety of cocktails and spirits for 130 baht. Can't say enough about how fantastic the staff are, nothing is to much trouble and everyone has a smile at all times. So over all, slightly dated but clean and great value for money

Miklós Petrovszki

Overall, our stay at Andaman Seaview was a great experience. The staff were absolutely amazing—always friendly, smiling, and incredibly helpful with anything I needed. The breakfast was excellent, especially the omelette station, which I looked forward to every morning. Fantastic locations as well. The room was comfortable, with a very cozy bed that made for a restful sleep. The pricing was also very reasonable for what was offered, making it great value for money. The only downside was that the bathroom wasn’t as clean as expected upon arrival, with some hair left behind. However, this was a minor issue in an otherwise enjoyable stay, so I wont go Karen over this. I would happily return and recommend it to others looking for a warm, welcoming place to stay in Phuket.

D Shlomo

Old but great hotel The staff is wonderful, everything is clean, and although the closets and doors do not close 100% the rest makes up for it! The kids love the swimming pools, breakfast is versatile and very tasty. The location is superb! Across Karon beach, which is very wide with white sand, and with many shops and restaurants around. The hotel is also walking distance from the amazing KATA walking street!

George Lizardo

We had such a great time at this resort. The location is perfect—just a quick walk to the beach and close to lots of great places to eat from. Anything you might need is within walking distance so a car rental wasn't really needed in our case. What really made the trip special was how amazing the staff were with our kid. Nicky was especially fantastic. Very polite, energetic, and great with the little ones. Our son had a fantastic time every time! Excellent place to stay with the family.

Jeff Glossop

Stayed 7 nights as a couple. Location is very good with close proximity to beach , shops and transport. Staff were always very friendly, accommodating and went out of their way to assist. Lots of eateries close by. Breakfast was lovely smorgasbord. The new renovations have been excellent and provided a lovely casual relaxed ambience. Only a minor suggestion is to include perhaps fox sports or similar on tv but that is minor. Nice modern gym Excellent stay.

Deb Jackson

Excellent place to stay. Spacious rooms. Great pool for kids if you have them! Staff super friendly. Good average breakfast. Pools are good for laps. Close to the busyness and a short walk to the beach but far enough away to be quiet. Beds are very comfortable. The only negative is the smell of damp in the room, but everything was clean, no mould and a good airing sorted it out. I would stay again. Try the Travel Cafe nearby. Great fruit drinks!

Alan Loh

We enjoyed our recent stay and really appreciated the modern, stylish design of the refurbished property. It gives the place a fresh, welcoming vibe. That said, some areas like the lift still appear to be awaiting renovation—perhaps planned for a later phase. Service was generally average, and we felt there was room for improvement, especially in terms of warmth and attentiveness. This was particularly noticeable at the F&B outlet, where the dining experience could have been elevated with more proactive service. We’re looking forward to returning once the villa is completed and hope to see enhancements in both service and facilities by then. Phuket remains one of our favorite getaways, and we love the more peaceful feel of Karon compared to the busier parts of the island.

Meera Paras

Had the most amazing experience with my husband and toddler. Extremely kids friendly. Great baby pool , slides , pool bar , reastraunts and kids club. Rooms and hotel and extremely clean and welcoming. Had a great experience and would definitely recommend this resort . Location is great. Next to places to eat , shop , massage . Thank you

Svetlana Slomchynskaya

I had a wonderful experience at the hotel. From the moment I arrived, the staff made me feel welcome — everyone was friendly, attentive, and professional. The room was spacious, clean, and well-equipped, with a comfortable bed and everything I needed for a relaxing stay. I also appreciated the quiet atmosphere, which made it easy to rest after a long day of sightseeing. The location was perfect, with easy access to public transportation and plenty of restaurants and shops nearby. Breakfast was delicious, with a good variety of options each morning. Overall, everything exceeded my expectations. I would happily return and highly recommend this hotel to anyone visiting the area

Silvia Cancado

We spent 10 wonderful nights at Paradox and had an amazing experience from start to finish. The staff were incredibly attentive and friendly, always going out of their way to ensure our comfort. I requested a room change, and it was handled promptly with no fuss. The view from the main building is absolutely breathtaking, and the entire resort feels like a peaceful oasis. The Spa is stunning—serene, beautifully designed, and the massage I received was truly one of the best I’ve ever had. I was also surprised with a sweet birthday cake from the resort, which made the stay even more special. Breakfast offered a great variety, with both Western and Asian options, and the cocktails by the pool were the perfect way to unwind. Highly recommend for anyone looking for a relaxing and luxurious getaway at Karon Beach in Phuket.

Chris Downing

As beautiful as this hotel is, it's really sad that there's no quality food or drinks or bars or restaurants or room service available. Although there is food and drinks and coffee all within walking distance. It's sad that I can get better food at the 7-Eleven than I can at this hotel. Otherwise it would be perfect. The pool is beautiful and large. The grounds are breathtaking. The staff was so polite and attentive.

Yvonne Raf

Great location in Karon ! Great place to stay ! The property and the pools were always clean and tidy. The swim up bar is a great addition. The hotel rooms are spacious but smelt a bit musty some days, I’m guessing from the constant humidity in Phuket. On the downside rooms are sometimes serviced late afternoon early evening and many staff don’t speak enough English. We really enjoyed our stay here.

Oliver

Stayed in the rooftop pool villa. Incredible room. Breakfast lovely. Amenities are great. Our rooftop pool was a little cold so didn’t really use it. Good location. Easy access to the beach. Just a lovely complex feeling very tropical.

Laura Morris

Great beachside location - but not a private beach. The service was great, even though they had a huge corporate party in staff were still attentive and helpful. The resort was amazing - huge! Lots of places to explore and roam around. The shuttle service to the front was helpful too. Pools were good - not too busy. Rooms were great too. Everything you would expect - bed super comfortable and all amenities needed. Some things were just being renovated / updated but there were enough places to eat. Live music in the lobby lounge each night was good, but they do put the prices up a little for “happy hour” so it’s not as much of a bargain as it could be! Small downsides - housekeeping needed to be requested each day and they didn’t seem to sweep the floors at all, we noticed the sand getting worse each day. There was also no light for the balcony which meant we couldn’t use after sunset.

Rodney Sipthorp

Massive resort with a heap of swimming pools and large grounds in a great position to the beach and many close eateries and shops. We had two rooms. Managed an upgrade (without requesting one), due to plumbing issues in our room. Nice that this was Forth coming without a request. The room upgrade in A Tower was far superior with a more contemporary room than the other which was dated and a long way from the breakfast restaurant. Staff were all nice, but being a big resort it lacks the soul of our earlier accommodation. At first we didn't like it, but over 6 nights the accommodation and it's position grew on us and we really enjoyed our stay. The highlight for me was pools aplenty! Big pools in many locations and some with excellent shade. Good waiter service by the pool throughout the day with reasonable prices.

James Hodge [jwh1960]

[November 2022] I would recommend staying elsewhere - my eight night stay was a big mistake on my part. This hotel is overpriced and understaffed. As a Hilton Diamond member for more than 10 years I can say through experience that the Hilton Phuket Arcadia charges 5-star prices but provides a mere 3-star experience. And, if you are a Hilton Diamond member forget receiving exceptional service for your brand loyalty. I do not fault the staff but clearly the management is lacking. For the most part, the staff are hardworking but the hotel is clearly understaffed. Evening meal time expect 45-60 minute wait with no service. Executive Lounge (Panorama Lounge) has helpful staff; food quality can be good but it can also be receiving leftover food that is mixed and recooked. The worst part is the lounge has limited hours for snacks; stops service at 1830 and is completely closed at 1900. By far the least impressive Executive Lounge in the Hilton Hotel brand offering. The location is has a few different pools to lounge and relax - it is probably the best part of the hotel. If all you want to do is lounge by a pool then this is an okay hotel. If you cross a Main Street you can access the beach. There is usually a road guard to help stop traffic so you can safely cross the street. Transportation is frustrating. I wanted to visit The Big Buddha statue and it took me 45 minutes to get a taxi. From the main lobby you take a gasoline powered people tram to get to the main entrance waiting area. There you sit until a taxi arrives. There is no convenience store on the property so you must go through this ridiculous process to leave the hotel grounds if you want to do anything beyond the limited restaurant experiences on site. All my experiences eating at the on-site Hilton restaurants were annoying. The food quality was okay but the service was mostly unsatisfactory -- the staff are fine people but they are understaffed and it shows in the service times. I also prefer easy access to the 'outside' world -- if you prefer such access to the surrounding area then save yourself a lot of money and frustration and stay in some other hotel than the Hilton Phuket Arcadia. I am clearly not impressed with this hotel and its management.

Bobson Wong

This was one of the best hotel experiences I have ever had. The service was absolutely impeccable. Everywhere I went, workers greeted and bowed. The resort is composed of several interconnected buildings. I was in Wing E which happened to be where the check-in counter was. To get around to the other buildings, there was a constant shuttle every 10 minutes or so. The pools were super comfortable and clean. Towels are available at every pool, so there was no need to bring one from the hotel room. The breakfast buffet was full-service, with servers bringing drinks, stations for making custom omelettes, crêpes, or noodles. The choices were incredible, including curry chicken, fried rice, fruits and veggies, breads and cereals, etc. To explain the 4 stars for the location, it was approximately 45 minutes from the airport. But other than that, this hotel is highly, highly recommended!

Victor Kas

Only went for their Chinese New Year dinner and show. It was really great. Their staff is amazing compared to much of what we've experienced at other hotels across the island. The buffet was generous, the entertainment was enjoyable. Everything was in balance. Walked around after the event: loved how many of the old trees they preserved and how many water features that they integrated. If only one didn't need to cross the busy to get to the beach.