Phuket All Inclusive Holidays

Craig Purdon

The staff are so friendly and helpful. I really enjoyed the stay here. The breakfasts were lovely and really catered for everyone. We had dinner 3 nights here and every time the food was lovely and well worth every cent. We had a view of the old fishing village and my only downfall was the sound of the boats coming and going out late at night and early mornings.

Dee Tee

Stayed here for 8 days in a large group with 7 rooms, and what a horrible place this is. To start with the furniture is very dated and worn out. The toilet leaked water onto the floor every time it was flushed and the shower also leaked everywhere. This meant having to use towels constantly to mop up. Having 7 rooms, we had lots of small issues as well that were specific to individual rooms, but every single one of the 7 rooms needed reception to come and do some sort of maintenance OR the issue meant we had to move room. My first room was ground floor and it was horrible. The ground floor rooms are about 2 meters away from the pool. I have stayed in ground floor rooms with pools close by but this time it was done very poorly. The external AC box for the room is mounted on the wall right next to the pool. What this meant was that the air coming into the room through the AC unit STUNK of chlorine. The first time we entered the room it hit us in the face so we aired it out and then I think our noses became used to the smell. We went out for a bit and when we returned the smell hit us again so we aired it out again. First morning we woke up and I opened the curtains to find the whole double sliding door was dripping wet with water due to the moisture in the air coming through the AC. So bad it had ran down the window and created small puddles on the floor. Also due to the moisture there were loads of flies and mosquitoes in the room, when I say loads I mean loads. Everywhere you looked you would see a fly or mosquito. We moved to another room day two due to all of the issues, the staff knew of the issues we mentioned and were very quick to suggest a change of room but the second room was not much better. Second night, new room, ac and flies were all OK but the shower and toilet still leaked. Went to sleep and woke up to the sound of rustling in the corner of the room, didn’t think anything of it and closed my eyes. Then I heard it again so I sat up and turned the light on, and a mouse ran from the corner of the room under the bed!!!!!!!!! Chased the thing around for a few mins and it disappeared under the door to the adjoining room, which was my mother’s room!!! The next morning, my mother’s hair straighteners had been chewed through, so we went to reception AGAIN to let them know of another issue. Funny thing is every time you are in reception, you’re pretty much guaranteed that someone will be stood there making a complaint about issues they are facing. Reception is ran by a bunch of teenage boys that do not have the slightest clue of how to deal with customers. Very unhelpful and almost seem brain dead. The hotel is not disabled friendly, anywhere you need to go requires stairs, narrow halls and long walks. Don’t let this put you off Pa Tong, I’m sure there are some great places to stay but unfortunately this is not one of them. Definitely avoid staying here, the rodent issues and the room issues are not worth putting up with. We left the hotel very disappointed with pretty much everything. From the greeting, the breakfast, the rooms, the staff, every aspect needs attention to get this place to a good standard.

Loretto Aiello

Easily the worst hotel I’ve ever stayed at. When checking in, they asked for a $100 deposit — more than the cost of the room. That might make sense at a high-end property, but this place is run-down and poorly maintained. The room smelled strongly of dampness, and water was actually dripping from the ceiling onto the bed. It was impossible to sleep properly, and I wouldn’t be surprised if there’s mold in the building. The condition of the room alone should be a dealbreaker. The gym was non-functional — none of the machines worked, despite it being advertised as an amenity. That’s misleading, plain and simple. Staff seemed unsure of what they were doing and weren’t helpful. When we decided to leave early, they took ages to return the deposit, which caused unnecessary delays and frustration. This hotel claims to be 4 stars, but it shouldn’t even be rated. If you have any other option, take it. I would never stay here again.

Dieno Ramnath

What a horrible experience and I just arrived. From the unpleasant and unexperienced staff to the rooms that look like they stepped out of the early 1980s with dated furniture dirty floors and a bathroom fit to be in a shack with broken toilet seats to uncleaned tubs and towels that smelled like wet dog whilst using them.Rooms have this old musky smell that somehow will not clear even with doors left open to air the room. As a parent with 2 kids sharing an adjacent room that are both chronic asthma, have I set myself up for a disastrous holiday abroad almost 24 hrs away from home. Is this how the world works where we are happy to take someone's money with poor to sub standard service whilst Portraying ones self or business as a legit service provider. WE ARE ONLY AS GOOD AS THE LAST REVIEW... this is a shot hole and would never want anyone else to have to watch your hard earned money get flushed down the drain...

Mariya Todorova

We just came back from Seaview Hotel! I would like to share my experience! We really enjoyed our stay in this hotel. Very highly recomendet! Nice and quite hotel! The staff on reception very nice and helpful. Cleaning staff was very good! The food were very tasty and very good breakfast buffet! The location is great for families and people who prefer to stay away from the crowd! Bangla road is 20 min walking from the hotel. Very close to the shoping area and the beach! We really enjoyed!

Miklós Petrovszki

Overall, our stay at Andaman Seaview was a great experience. The staff were absolutely amazing—always friendly, smiling, and incredibly helpful with anything I needed. The breakfast was excellent, especially the omelette station, which I looked forward to every morning. Fantastic locations as well. The room was comfortable, with a very cozy bed that made for a restful sleep. The pricing was also very reasonable for what was offered, making it great value for money. The only downside was that the bathroom wasn’t as clean as expected upon arrival, with some hair left behind. However, this was a minor issue in an otherwise enjoyable stay, so I wont go Karen over this. I would happily return and recommend it to others looking for a warm, welcoming place to stay in Phuket.

Julie Downs

Room was clean and spacious with tea coffee facilities. We had a swim up pool. Room clean and housekeeping visited daily. Staff very friendly and helpful. Breakfast had a good choice of food from Thai to contentintal. What let the hotel down was it looks dated in decor, Wood work is rotting and has been fixed by placing plug over the rotted wood in some places and tiles in pool have been mended.can see when done could be a 4 hotel as advertised but it's showing its age and Needs a bit of a refurbishment to get it back to that level.

D White

Very clean spacious rooms, furnishings are a bit dated but bed is firm and comfortable and room service is available daily. Shampoo, Conditioner etc is good quality and water supplied daily. Each room has a small fridge and safe. Breakfast was delicious, plenty of choice and slightly different each day. Happy hour lasts for 7 hours with a variety of cocktails and spirits for 130 baht. Can't say enough about how fantastic the staff are, nothing is to much trouble and everyone has a smile at all times. So over all, slightly dated but clean and great value for money

D Shlomo

Old but great hotel The staff is wonderful, everything is clean, and although the closets and doors do not close 100% the rest makes up for it! The kids love the swimming pools, breakfast is versatile and very tasty. The location is superb! Across Karon beach, which is very wide with white sand, and with many shops and restaurants around. The hotel is also walking distance from the amazing KATA walking street!

Vaisakh Krishnan

Absolutely stunning property right opposite to Kata beach. Extremely clean rooms and a massive pool. Breakfast was superb with various choices. Highly recommend this for a laid back stay in phuket.

Luca Leuenberger

We had a fantastic stay at Orchidacea! The staff were exceptionally friendly and very accommodating, always ready to help with a smile. The breakfast was really good, offering a great variety of fresh and delicious options to start the day. The rooms were modern and new, with an amazing view of the ocean and city. The bed was very comfortable and the air conditioning worked great. There were a couple of small issues during our stay. The refrigerator either froze our beverages completely or didn’t cool them at all, which made it hard to store drinks properly. Also, the toilet didn’t always flush fully, which was a bit annoying. But overall we highly recommend this place and would definitely stay again.

Владимир Ануров

We had a fantastic 2 weeks stay there. It was deluxe sea view room - with an absolutely amazing view of Kata bay. The staff is friendly and always ready to help with anything. The location is perfect - just 5min on foot to the beach. A lot of shops and other facilities around. We really would love to come back, thank you Orchidacea for a wonderful vacation

Saba Ak

The hotel is lovely and clean, with a good breakfast selection, though it could be even better. I know cheese is rare, but having some options would have been nice. Small additions like chocolate sauce, jam, or peanut butter for pancakes would also be great. While there are plenty of "food" choices, the "breakfast" selection could be a bit more varied, The location is excellent, very close to the beach, lively but not overly crowded. The only downside is that since the hotel is on a hill, many heavy cars and motorbikes struggle to climb it, creating quite a bit of noise, which can be a little disruptive. Fortunately, our room was at the very top, so we didn’t hear much, but near the pool, the noise was noticeable. Guests staying in lower rooms might find it bothersome. Another highlight of our stay was the stunning view from our room. We got a big room with ocean view, with very comfy beds (1 XL king, and one twin), and waking up to the ocean stretching out before you was breathtaking ✨️ The rooms are very clean, and the service is excellent. The staff is incredibly friendly and helpful. They also provide a shuttle from the lobby to the higher rooms, which is great since the incline is quite steep. You can request a ride at any time, whether heading up or back down to the lobby/breakfast area. Also the pool bar and hotel restaurants are very nice, though quite pricey :D Overall, it’s a clean and comfortable option with good service. If you can, definitely go for the sea-view room and go to beach as often as you can!

Elizabeth

This hotel is rated as a 4 star hotel and definitely has the potential to be so, but the lack of response from the admin/reception for some requests, the uninterested drivers who seem put out when you ask them to drive you up the top so you avoid the steep climb up dozens of steps and the bad WiFi that sees you watching more buffering time than screen time, detracts from the rating. The views and proximity are good and most of the staff friendly and helpful, just don't expect a lift up to your room or to be picked up. You need to love climbing stairs and heaps of them.

Lee Barnes

Lovely hotel, the rooms were clean and in good working order. Hotel staff are among the nicest we've seen in Thailand and go out of their way to help. Very friendly. The pool bar staff ensure a drink is always available, especially at happy hour, where some great cocktails can be enjoyed along with beers wines and regular spirits. A comprehensive food menu also available at the pool or room via phone or app, staff. A short walk to all amenities and between the two main beaches in Kata. Located up and on a short hill. Requires a bit off leg work to and from hotel and rooms. The pool was well maintained and we never struggled for a sun lounger. One of the few hotels that doesn't have them reserved with towels from 6am. A good size pool with a 1.8m depth at one end. And a jacuzzi jet area at the other. A smaller kids paddling pool for the small ones.

Andrew

Extremely good value for money and the staff are the most welcoming especially the security guard at the front of the property. The hotel itself is fairly modern and kept clean daily however quite small. It is about 4 mins walk to the beach front but quite a small beach also. I would like to see more attention paid to the bed sheets and the food in the restaurant is a little expensive but good quality. Two pools and a gym at the property and was very quiet and peaceful when I went, if you’re looking for a quiet retreat then definitely recommend as quite far out from the bar streets although reachable by grab or motorbike. Highly Recommend for couples or families looking for quieter stays… maybe not too great for children

Erin

Perfect location directly across from the incredible Surin Beach. The room was lovely with a spacious bathroom. Love the surfer/beach house vibes. The staff are welcoming and helpful. Ready to assist in any way they can. I really appreciated my time here. The rooms were clean, the food was delicious! Big portion sizes. I’d def stay here again.

Adam Imber

Originally booked in for 2 nights but extended to 9 as was really impressed by the hotel and it's location. But most of all the staff are just incredible - always friendly, always smiling and a pleasure to be around. All were amazing but particularly Nim and Ashlee were superstars, but also a mention to Matt, Mariam, Juice and Beam. Location is great opposite a nice beach and lots of places walking distance without being too busy. Only improvements were the room is missing a couple of amenities like a full length room (they were happy to provide one) and a small sofa or armchair/foot rest. Also wasn't aware until seeing ourselves about activities like yoga - not sure if we were to be told about this at check in We will definitely be back!

Kemily S

We booked this hotel through Booking.com, where it was listed as a 5-star, but after arriving, I checked Google Maps and saw it was rated 4 stars—and honestly, that feels more accurate. The staff were absolutely amazing, every single one of them, and they truly made the experience better. We booked a room with a private pool, and while it was nice, the details let it down. Small things like the floor finishes and the bathroom just showed a lack of care, which took away from the luxury feel. Hotels are always a personal experience—what works for one person might not for another—but for me, the room simply didn’t meet 5-star expectations. Breakfast was okay, nothing special. The beach is just a 2-minute walk away, and it has everything you need—toilets, food, sunbeds, umbrellas, jet skis, and massages (bring cash!). Again, the staff were incredible, but in my opinion, this is not a true 5-star hotel.

P Smith

Beautiful resort. We've stayed there before in Sept 2024 and are going back in September this year. Very friendly staff, great service and food is excellent. The breakfast staff are exceptional, call out to Juice and Apple. Very friendly.

Tsung-Hsi Li

We only stayed here for one night, but we think this was the best accommodation of our Phuket trip. We chose the Jacuzzi Villa and enjoyed relaxing in the jacuzzi while taking in the beautiful sea view on the beach—it was such a chill vibe. The room is also spacious, so there’s no need to worry about space. At first, we were concerned about privacy. However, the hotel arranged a highly private room for us that still had a great view. We really appreciate their thoughtful service. The Jacuzzi Villa is very close to Kamala Beach, making it easy to access. We also spent time relaxing in the pavilion by the beach and enjoyed the stunning sea view. Everything was wonderful. The hotel also offers high-quality food with great taste at reasonable prices. We usually don’t have lunch and dinner consecutively at a hotel, but this time we did—the pork chop was especially delicious. The only thing that could be improved is the breakfast, as there weren’t many options available. However, this didn’t affect my overall impression. I will definitely visit this hotel again!

Katie Hall

We stayed just one night here on our last night of our holiday, and it was perfect. The location is stunning - right on the beautiful Kamala Beach. It's right at the end, so it almost feels like a private stretch of beach. The hotel has sun loungers looking out to sea - I could have stayed there for weeks. We stayed in a sea view suite, which had two balconies (although only one with furniture). The bathroom was fab, and the bed really comfy. Breakfast was the best I had in Thailand - and they gave me a discount as I'm vegan so had limited (but still excellent) choice, which was so nice. Everyone working there was really friendly and helpful. A perfect end to our holiday.

Bill Mattus

Rooms and beds are like a United States budget hotel. But the location can be beat. Directly on the beach with awesome views. Fruit and coconut trees all around. Very friendly and helpful staff. Wonderful massage parlor steps away from the entrance to the hotel. Close distance to Great shopping and food. Would highly recommend staying here. The only drawback is that there are multiple levels to this hotel and uneven floors in the rooms and on the way to the rooms in the hallways.

Deepak Tiwari

I stayed at Novotel Kamala Beach recently, and I had a really great time. Right from the moment I walked in, I felt welcome thanks to the amazing service. A big thank you to Jerey at the front desk who was super prompt and helpful—he really made my check-in smooth and set a positive tone for my entire stay. I also enjoyed my meals thanks to Tod from the F&B team. His warm hospitality made every dining experience feel special and personal. All in all, the friendly staff made me feel right at home, and I can’t wait to return. If you’re in the area, definitely check this place out!

Himanshu Nagpal

Stayed here for 9 nights and thoroughly enjoyed the hospitality. Staff is amazingly polite and helpful, specially Surya and Nut along with team at the roof top bar. Overall, the hotel was a great choice for us. One less star for the food. A la carte is pretty average and small portions. Breakfast buffet is nice but if staying for a night or two. There was next to no change in the buffet menu throughout our stay. I will be coming back in September!

pachee yang

My husband and I choose the Pavilions Phuket as our wedding venue. We, along with family and friends stayed at the venue. The food, accommodations, location, and service were all amazing. All the staff we encountered during our stay were so hardworking and welcoming. Amm my wedding coordinator was the absolute best. She was so detailed, accommodating, and flexible I can’t thank her enough. She helped me make my dream of a blended western, Hmong, and Korean wedding come true. We still rave about our stay at the Pavilions Phuket to this day and will continue to do so for a long time. We’ll definitely be back!

Danilo Maskovic

From the very first moment at The Pavilions Phuket, it felt like we had stepped into a perfectly directed dream — one we didn’t want to wake up from. We stayed twice — first in the Penthouse Pool Villa, surrounded by soft green hills and calm, thoughtful architecture. It felt like a modern retreat, private and serene, made for slow mornings and open-air afternoons. Then the Ocean View Pool Villa took it to another level. Waking up and stepping straight from the bedroom into your own infinity pool, with the Andaman Sea right ahead — it’s pure poetry. The villa’s design is more traditional, with that signature “pavilion” soul: clean lines, noble materials, and a sense of timelessness. But what truly makes this place unforgettable is the team. This isn’t “just another resort chain” — it feels more like a quiet family, intuitively working together with one goal: to make you feel wonderful, without ever being over-present. From the front desk to the spa, every smile felt real, every gesture graceful. Add to that the sunsets from 360° Bar, the intimacy of ALTO restaurant, and their incredible app (seriously, one of the best hotel apps we’ve seen — quick, simple, everything at your fingertips), and you have something rare: a stay that feels like it belongs to you. We’ll carry this one with us for a long time.

Phoebe Dunn

We came for our wedding in March 2025 and had the most amazing experience ever! Amm and her team were absolutely incredible and made sure everything was perfect! She truely went above and beyond to make sure our day was everything we wanted and we will never forget her commitment. The food was also incredible as well as the amazing buffet breakfasts! All the staff were absolutely amazing and the rooms were stunning very luxurious! Highly highly recommend The Pavilion and we will definitely be coming back!

Jennifer Skaggs

We came here in September of 2023 for our honeymoon and stayed at the ocean view pool villa. It was incredible! The service was exceptional and we loved every aspect of our stay. The resort helped us pick out excursions for the days we wanted to get out and explore. They arranged EVERYTHING. We just chose the excursion and they arranged for our ride to pick us up etc. We just paid for everything at the end of our stay. The room service was amazing and we always had a ton of food. The service in general was incredible. Each staff member went above and beyond to make you feel welcomed, we honestly felt like they were family by the time we left. Would definitely recommend this resort! We have decided we will be back every 5 years. My husband and I talk often about how we can’t wait to get back here.

Arbaz Hussain

I must say, when I first arrived some things didn’t go to plan. However, Sol one of the managers at this hotel has been amazing. He’s done his best to go above and beyond and make our honeymoon special. Thank you Sol, for your amazing service and understanding.

Ekaterina Moroz

Unforgettable Stay at Saii Laguna Phuket! We recently stayed at Saii Laguna Phuket and had an amazing time! The hotel is beautiful, the pool was sparkling clean, and the sea was wonderfully warm. But what truly made our vacation special was the exceptional staff—these incredible people went above and beyond to make our stay perfect! June – patient, hardworking, kind, and radiant! Thank you for your warm heart and outstanding service. We always looked forward to seeing her during her shifts! ❤️ The lovely team of May, Gift, Ging, Da, Mo, Aomsin, Jody, and the ever-cheerful Mickey – they’re simply wonderful! Just stop by, and they’ll treat you to delicious drinks while creating the most welcoming and relaxing atmosphere. You guys are the best! And of course, a huge shoutout to the Kids' Club and the sweetest caregivers Mookie and Lita (as well as the other lovely ladies whose names we didn’t catch—sorry!). Our daughter was absolutely thrilled with them and spent her days there happily and meaningfully. We’ll cherish these memories for a long time and can’t wait to return!

Roberto Carlos Chimbo

This hotel was amazing, great for relaxing, the food was of good quality and tasty. The hotel has lots of activities to do and very easy to explore things around the hotel. Is also in great location. The staff were always friendly and made us feel very comfortable during our stay.

Jordan Praturlon

This is a real 5 star resort and holiday destination. Luxurious feel and away from the hustle of Phuket. The staff were amazing and made our trip that much better. All the ladies at the front desk were incredible across our 7 night trip. We have just checked into another 5 start hotel in Thailand, and the SAii Makes everything else now feel second class. Great spot to relax and unwind - highly recommend

William Fry

Really enjoyed my stay. Room was really nice design felt like its own apartment with the daybed and the views out to the sea. Hotel itself was beautiful very tastefully designed and the facilities were great. Food at both restaurants was also very nice was too easy to not leave at all! Also the free shuttle around the Laguna area was amazing. Took me to and from Laguna golf everyday. Staff all so lovely and helpful. Would happily stay again.

Alex Azarnin

We had an amazing stay at Saii Laguna! The room was comfortable and well-maintained, offering everything we needed for a relaxing stay. All of staff are very friendly and polite , especially the receptionist and bellman, were incredibly friendly and helpful, making check-in and check-out a breeze. The food was delicious, with a wide variety of options for breakfast that catered to every taste. There were plenty of activities to enjoy, making the stay even more enjoyable. The location was perfect, close to many attractions, and the added bonus of free shuttle bus and boat services made getting around so easy. Highly recommend this hotel for a fantastic experience! We definitely will come back again!

Nigel Parsons

This Resort is perched on the headland just south of Patong Beach the views are superb but these views come at a cost: steep land. Be prepared to use shuttles to travel around the resort. This worked fine for us being a family of four with two small children. We enjoyed five nights in a two-bedroom Ocean View Villa. The room was excellent being clean and tidy with superb views. We dined at both the Thai and Italian restaurants. Both offered excellent food and we particularly enjoyed the degastation menu with paired wines at the Italian restaurant. We also used room service dining which we ordered using an app. The food arrived within 30 minutes and was beautifully arranged on our dining table. One morning we had a 6:30 a.m. pickup for a day out on a boat. The resort provided breakfast Hampers and towels and a wake up call. We found the service throughout our stay to be excellent. As ONYX members we enjoyed 10% discount on all food and Beverage as well as other services such as spa. We also had free use of snacks and mini bar in the room as well as cash to spend in the resort. On arrival the staff clearly pointed out all of the benefits of our membership. On the whole our experience was very positive and we would return again.

Riaz KHAN

Wonderful Stay – Highly Recommend! We had a fantastic experience at this hotel! From the moment we arrived, the front desk staff Ms. Jubjib made us feel incredibly welcome and were extremely helpful throughout our stay. Check-in was smooth, and she happily answered all of our questions with a smile. The entire staff was amazing—friendly, attentive, and always willing to go the extra mile to ensure we were comfortable. It really made a difference in our overall experience. The food was another highlight. We enjoyed every meal we had at the hotel—delicious, fresh, and with plenty of variety. Whether it was breakfast, lunch, or dinner, everything was well-prepared and flavorful. Overall, this was a truly enjoyable stay and we wouldn’t hesitate to come back. A special thanks to Ms. Jabjib from front desk, Ms. Moji from travel desk and Ms. Sohm from Italian restaurant.

shahzain mustafa

The wonderful Amari is located in Phuket's Pa Tong area and it’s committed to providing a peaceful stay for its visitors! This beachfront hilltop resort offers a variety of facilities, eating options, and activities to make sure that everyone is satisfied and I will definitely be going back since I enjoyed this property thoroughly! The entire space is exquisitely set up, and the lobby's roomy, lovely, and straightforward architecture exudes a sense of a peaceful sanctuary. The construction of their rooms exudes sophistication and a modern look. Not only did their rooms have beautiful exteriors, but they also had beautiful interiors. In addition to a range of fruits and snacks and a complementary minibar that included juices, sodas, and coconut water, they were spacious and furnished with everything I needed. From my lodging, I could also enjoy a stunning view of the Pa Tong coastline and the surrounding greenery. Walking about the area gave me the tranquil impression of being in a forest, and I was constantly greeted by breathtaking sights. All hotel visitors can take advantage of the many amenities that Amari provides. Among these facilities are their Idea Room, the Coral Room, the Fit Center, several swimming pools, a spa, and three dining options. I got the chance to see three pools: one near the Rim Talay restaurant, one at Club Pakarang, their clubhouse, and one just next to La Gritta restaurant. It was a very calming experience because each pool was immaculate and well-kept. Their breakfast buffet had a view of the coastline and was served in the Coral Room, which is just next to the Idea Room, which can be used for meetings. Even while on vacation, you can stay in shape thanks to their Fit Center, which is near the La Gritta restaurant. I started by going to Rim Talay for the breakfast buffet. The wide range of delicious meal alternatives was quite alluring, and the food was fresh, which improved its flavor—something that is surprisingly hard to get at most hotels. They also provide a large selection of international dishes for lunch and dinner. My next stop was La Gritta, an Italian restaurant. Well-prepared dishes and polite service were features of this fine dining experience. I suggest getting the Lasagna, which had the perfect ratio of pasta to meat, and the Di Mare pizza, which is a pizza with mixed seafood. The warm, fresh dough added a delightful crunch to the pizza sauce, which was not overly sweet and complemented the shrimp. As expected, the breathtaking view is provided by Amaris Club Pakarang's hilltop location. Aside from a wide range of delicious bite-sized appetizers, they also serve some delicious traditional Thai food alongside western options. Because it has a pool and outside seating, the clubhouse is a terrific spot to relax. Unquestionably one of Phuket's top attractions, Amari provides every tourist with an unforgettable experience with its excellent service, friendly staff, cozy accommodations, delectable food, and stunning views. If you are considering a trip to Phuket and want to have a genuine vacation, I would highly recommend staying at Amari!

Kristen Toward

Had a lovely experience at Amari. Located in the perfect spot to walk into town, they also offer complimentary shuttles into town at set times to help you get around. Breakfast was delicious and the pools were a perfect place to spend the day. The rooms are airconditioned which is a must in the Phuket heat. All the staff are super super friendly making your stay all the more pleasant. Golf helped us at check out and was amazing. Would definitely recommend staying at Amari Phuket.

charlie goldman

Good location. Service was horrible. When it came to check out they promised us a late checkout and then when the time came, they tried charging us for the late checkout. Don’t get me started on the front desk. They charged me for a dinner and went to my credit card, and then charged me again when it was time to check out. I showed them my charge from my bank and wouldn’t believe me. (They even blocked out car to the airport from leaving, which made us late to the airport.) I wouldn’t recommend this hotel to anyone if it was possible to give 0 stars I would

Abdulrahman Mohammed

I stayed here for 3 nights and honestly, it was such a nice experience! The whole place is super clean and they have fun daily activities that make the stay even better. My room was really tidy and the view was amazing – I could see both the pool and the beach from the balcony. The pool area and other spots around the resort are great, lots of things to try and enjoy. The gym’s also a nice bonus, open 24/7 and has everything you need. Location-wise, it’s perfect – close to everything like coffee shop, restaurant, and even a pharmacy if you need one. Overall, I think this resort totally deserves a high rating. It’s definitely worth trying out, and I’d love to come back again! 👍🏼

Lee

The hotel is a great place just besides the beach, there are many activity available provided by the hotel as well. We spend most of our time playing in the hotel, the breakfast is great as well. The only issue is the room have too many mosquitoes, my kid wake up with bites all over his face the first night, the hotel provided us an electronic repellent not sure helpful or not and I spray lots of the repellent I bought along, the next day onwards is better a bit. The playrooms are great as well, we went everyday while staying there and my kid even make new friend there. Grateful there is Leena to help the kids have fun with available activity and play with them as well. The kids really happy there and don't want to leave every time. Appreciate the service by hotel porter Bale and Tong as well, always greet us with great smile when arrive hotel and help with the luggage when arriving and leaving. If you need free ride provided by hotel to the old town, you can arrange with them as well. Overall is a great hotel that is away from the noise with a clean beach, convenient store is within walking distance just outside the hotel as well. The bamboo sharks conserve by the hotel are cute as well!

Naj A.

Had a wonderful time here! Jane, the member of the team was so great! She was so sweet and nice! We had a room upgrade which we really appreciate and made our stay even more comfortable and memorable. The resort had 2 pools areas which is nice and direct access to the beach. Checkout was smooth as well. Highly recommend staying here if you are looking for a resort that caters to families. My kids enjoyed their time here very much. We will definitely come here again the next time we visit Phuket!

Mike Dodge

Warm service, beautiful setting, and a relaxing stay. We had a great family vacation at the Pullman Panwa Resort. The resort is clean and modern with a lovely beachfront and large pools (though I wish the pool were a bit deeper for adults). It's a quiet, tucked-away spot—perfect if you want to unwind, but about 30 mins from most excursions. What really made the experience shine was the exceptional service. Huge thanks to Aey, Tiara, Aun, and Ice—each of them went above and beyond to make us feel welcome. The food, daily happy hour, and overall atmosphere were all great. A great choice for families looking for calm and kindness in Phuket. Would definitely recommend.

Amira Aisyah

We love our experience here. The room is spacious and quiet, perfect for a family of 3. However our only complaint is that there are too much mosquitoes especially if you leave the balcony open. The breakfast spread is extensive, with halal options. We also enjoy the other facilities- the gym, pools, private beach and the kids club. Our highlight would be all the staff who attended to us. From the staff at the reception counter, the servers and runners at Aqua, the concierge and the wonderful ladies at the Sapparot- we are truly grateful by how friendly and attentive everyone is to us. A special shoutout to Bale, Yang and Farn who helped us with our items during check-in and checkout! We will definitely come back. Thanks Pullman Panwa Beach for the wonderful experience ❤️

Susan L

Lovely resort. Kids loved the pool and slide. Restaurant options were good - good Thai restaurant on site and the ocean view restaurant had a nice atmosphere. Pool side dining was good too. Beach was lovely and clean. Unfortunately when we were there the no swim flags were up quite a lot and it was pretty choppy waters, but not the fault of the resort obviously. Life guards were actively monitoring the beach and warning people not to swim when it wasn't safe.

earl Kingston

Stayed a week here in the northerly wing, which was lovely and quiet. Beautiful view of the beach. Rooms are spacious and comfortable, and the whole hotel is spotless. Beautiful manicured gardens, spotless pools and restaurants and the staff are so friendly and accommodating. Great location as nice and quiet, but within easy access to the larger, busier beaches and night markets/amenities and local sights. Having an app service that lets you order towels, room service, etc, is brilliant, although it would be good if that same service could be extended to ordering food and drink around the pool areas. Overall, it is a lovely, well-appointed hotel with fantastic staff.

Jaskarandeep Singh Randhawa

One of the best resort experiences I’ve ever had. After receiving numerous recommendations from friends and family, we finally decided to visit—and it exceeded all expectations. From the moment we arrived, the staff were exceptionally welcoming, friendly, and attentive. The resort offers a wide variety of restaurants and cocktail bars, catering to all tastes. It is particularly well-suited for families with children, featuring an impressive water park and seven to eight immaculately maintained swimming pools. There are also several local shops nearby, and affordable hourly massage services are readily available. The buffet options were diverse and of high quality. The beach was pristine in the mornings, although it can become untidy by the evening due to some guests not disposing of their rubbish properly. However, the resort staff ensures it is thoroughly cleaned and restored. Highly recommended for both families and couples. We would gladly return again and again.

Ivan Shvetsov

Excellent hotel. Very attentive stuff. Very clean and orderly throughout (huge advantage over Turkey). I can really only compare to 5-star resorts in Turkey. Hence, all comparisons relate to that. One massive downside (if you booked with breakfast only): expect to pay for everything, literally everything (beer will cost you the same as in the UK) - even visiting a hotel based nurse for a simple scratch will cost you 500B minimum. Few restaurants based in the hotel are priced not too far from what you'll pay in the UK restaurants. You need to be really careful with restaurants outside the hotel - we travelled as a family of 4, and 2 of us had food poisoning, even though we have tried to avoid it (never had issues like that in Turkey, by the way). There are a few thoughts when comparing to Turkey 5-star resorts: - very long travel time from the UK (18-20hrs with short stop over @ Qatar or Singapore), hence much higher cost. - service (simply can't beat Turkey due to understanding English or Russian). - poor selection of breakfast food (honestly, nowhere close to Turkey). - not all bad, though - sea is beautiful and water was really warm in April. - very good rooms with excellent soundproofing.

Kim Pho

We stayed three nights at Katathani Resort and had a wonderful experience. Our ocean-view room was clean, spacious, and had a luxurious feel to it. The pool was spotless and inviting, with the Coconut Bar right next to it—a perfect spot to relax and enjoy a drink. The staff were incredibly helpful, polite, and always pleasant. The front desk team was especially great, offering useful suggestions and local recommendations. The location couldn’t be better—right on the beach and within walking distance to many nearby restaurants. The resort itself is expansive, with multiple dining options to suit all tastes. Breakfast was fantastic, with a wide variety of delicious choices each morning. Overall, we were extremely happy with our stay and would highly recommend Kata Resort to anyone visiting the area.

adnan furniturewalla

the whole team was amazing especially Nina who took care of us. Every time she saw us, she always inquired about our day and made us feel like home. marina at Thai Pantry is the best host and took such good care of us. We ate here twice and each time was better than the next. Kudos to the chef. The whole team at the hotel is warm and friendly. The food is great and the rooms are big and spacious. Can’t wait to come back.

Amina Almatrook

Unfortunately, our stay at the Marriott Merlin Beach did not live up to the glowing reviews we had read online. From the start, the hotel fell short of expectations. The room design lacked proper soundproofing we could clearly hear noises from outside and from neighboring rooms, which made it hard to relax, especially with a toddler. We had opted for the all-inclusive package, expecting a stress-free experience, but the reality was far from that. The breakfast buffet, while appearing to offer variety, was poorly curated and not thoughtfully selected. The space was overcrowded every morning, which made it more frustrating than enjoyable. The restaurants across the resort did offer diverse menus, but sadly, we ended up with food poisoning, which severely impacted our holiday. The pool area, another highlight in most reviews, was clearly not cleaned adequately for the volume of guests. With so many people using it daily, more frequent and proper maintenance is necessary and it wasn’t happening during our stay. On a positive note, the staff were polite and helpful, especially when our son got sick. Their support in that moment was appreciated. Overall, it was a one-time experience for us. The resort did not meet expectations and the online praise feels misleading. We won’t be returning.

Stephanie McBride-Coogan

A fantastic resort with everything you need for an amazing holiday. The resort staff couldn’t do enough to help guests, the food was amazing and the beach was pretty and relaxing. The pools were warm and wonderful. Plenty of activities on offer too. The Rum Shack was our favourite spot for an evening drink by the beach. Romantic atmosphere but also suitable for families. We had a fantastic time!

tasha davis

I’ve had the absolute pleasure of staying at the Marriott Merlin Beach for the past seven days, and today marks my official last day. The staff has been phenomenal—accommodating, friendly, and a true joy to interact with throughout our stay. The concierge team did a fantastic job booking all of our excursions and made the planning process seamless. The accommodations are outstanding—from the multiple pools and well-equipped gym to the relaxing jacuzzi and delicious breakfast buffet (my personal favorite). The complimentary shuttle service into town is a wonderful perk—definitely take advantage of it and explore the beautiful sights of Phuket. Thank you, Marriott, for helping my family celebrate two major milestones: my mother’s retirement after 48 years of hard work and my sister’s 50th birthday. And a special thanks to Delta Vacations for helping me plan such a memorable trip!

Will Lim

Phuket Marriott Resort & Spa, Merlin Beach is a peaceful getaway located away from the main street, which makes it quiet and relaxing. It’s a perfect place to unwind, and the hotel has a large, beautiful pool—our kids spent the whole day playing in it and absolutely loved it! The facilities are well-maintained, and the staff are warm and helpful. We really enjoyed our stay here! One thing to note: the beach has strong waves, so if you’re traveling with young children, it’s safer to enjoy the hotel pool instead. The breakfast was great, and the spa was also a highlight of our trip. Highly recommended for families looking for a relaxing and enjoyable stay in Phuket!