Ras Al Khaimah Holidays

Darian Sandmartin

Everything about this hotel is poor. It's old and the management is negligent when a facility like that needs a lot of care. 1) Hotel atmosphere: it smells either bad or weird almost everywhere. 2) Room: we got a 1BR suit. It doesn't really feel like a suit but I guess other rooms are even tinier. We were greeted by 2 bottles of Coca-Cola (what? I never drink this low-quality drink and don't understand why a hotel would consider this a premium experience) in the champagne bucket where all ice was melted and the bottles were just soaking in water. 3) Towels: thin, off-white (washed a million times) and not pleasant to touch. 4) Room noises were everywhere! The AC is so loud it's irritating. You can also hear the water flowing from other guests' toilets. Not to mention that very average music is pounding in your window until midnight. 5) Pools were a joke. It's not pleasant to be there, smells bad. The sunbeds are old and plastic. 6) The view is not picturesque. The hotel is surrounded by construction + it's overlooking the other hotels on the other side of the bay. They light up nicely in the evening though. Overall, I will avoid this hotel in the future. I would give it 2-3 stars, not 4

Najah Fayyaz

I would just like to thank the hotel staff for returning my lost item which was very dear to me and they helped alot. The resort is cozy and simple with great views and not jarring at all. The pools were clean and the buffet was just amazing with so much variety and delicious taste. The hotel probably is not considered luxurious but the rooms were spacious, house keeping was on time. I cannot rate anything negatively and hope to visit again soon.

Abu Seymen

Nice place. Very friendly staff and helpful. Lounge is missing for VIP guests but it's acceptable, since plenty restaurants are offering pretty nice food. The seafood restaurant is highly recommended. The beach is very inviting, but reserving sun loungers with towels at 7:00 a.m. should be prohibited... it's a terrible habit.

Sangharatna Thaore

Location is very good, rooms are small size compared to this type of resorts. Swimming pool time is very limited. You are not getting enough time to enjoy. Checking timing is one really a not expected @ such property. Tourists coming after long journey and waiting time for check in procedures is one hour. It is noticed that for each case they are taking more than 20 minutes. In addition to that only two checking counters. This be really harassment type. In first moments all enthusiastic going to zero. Please look into this.

Amjad Ashqar

Be ready! It is a hassle here. Good for families only. For someone who travels regularly and been in many places I have felt this one is not good enough, for others might be fine. Check-in was slow and even I had a written approval of the room type and view, they made it sound like impossible to get me the room and after 20 minutes they managed to. However it was on first floor and a lot of noise, and oh dear!!! At night it’s impossible to sleep with all the noise from the bar/club downstairs. I’ve complained and they only lowered the noise after 1am ! And never managed to respect my request to change the room, during the 2 nights stay ! The bathroom is just ok, no bathtub and not spotless. Broken stuff such as the toilet paper holder can go off of the wall easily and the shower water can be very tricky, sometimes gets warm sometimes cold. It’s not stable ! No security in the elevators, anyone can go anywhere. Breakfast was good but too busy and annoying. I loved sitting outdoors, nice breeze and I liked that there were 3 different pools + the beach. One dedicated for children. So if you are a family it might be a good choice specially I noticed some people brought extra mattresses to accommodate children or adding extra bed. Staff in general are friendly but that’s standard in the country. PS : balcony chairs are the worst and not comfortable!

Juliet Fisher

My stay at Hampton Hilton Marjan Island in Dubai was absolutely incredible! The hotel boasts a breathtaking setting with stunning views of the water and beach. The spa facilities were top-notch, offering a perfect retreat for relaxation. Every meal was a delight, with delicious food that exceeded my expectations. The room was pristine and spacious, and being upgraded to a room with a luxurious bathroom, bath, and shower was a delightful surprise. The balcony provided a perfect spot to soak in the surroundings. The all-inclusive drinks menu was fantastic, adding to the overall enjoyment of my stay. Highly recommended for an unforgettable experience!

Dominika Trubinská

We just finished our stay and there is nothing bad I can say. The room service was amazing, everything was always clean, new towels were put in bathroom, water bottles and coffee as well. The service in overall was as satisfactory as it can be. The staff was really nice, helped us and answered our questions if there were any. They are working hard to provide customers with the greatest quality. For the dinging, there is a variety of foods and everyone found something every day. It also helped us to discover new cuisine as well as also there were foods for those who didn’t want to step out of comfort zone. For the restaurants, the staff there is also amazing and helpful. The location is amazing, you have a shadow here, so if it gets too hot you can hide. It is also on the quiet side, you don’t hear a lot of cars or traffic in general. The hotel has its own beach, so there is also access to sea. We were able go choose to go swim in pool or sea. We also used sauna and steaming room every time we wanted. The hotel provided us with so much of the services, that there was always something to do. So in overall, I’m really pleased with everything and am bowing to the staff for all of the hard work they are doing here.

Andrey Lyapustin

A new, modern hotel. The room is comfortable. Cleaning every day or on demand. The food is good, you will not go hungry. The beach is big, but in the afternoon it is covered with shade from the hotel building. Checked in at 10am without any extra charges, eviction as well without problems extended instead of 12:00 to 13:30 it was only need to ask at the reception to a nice girl Ethar. We are satisfied with holiday.

Fallon Riggs

By far the worst hotel iv ever stayed at, We arrived early hours of the morning Travelling with a one-year-old and a four-year-old, on an eight hour flight the receptionist were really rude and allocated us a room. As you walked into the room. It smell of piss and BO. There was a woman in there pulling out a sofa bed. The room literally looked and smelt like a crack den, after returning to reception and complaining about this, eventually, after arguing With them ,they moved us into another room which was so small you couldn’t even swing a cat in there. The bedding was all dirty stains on the carpet That’s no pressure in the shower and the shower kept falling off the wall. Also we booked this hotel as all inclusive. It is 100% not all inclusive snacks during the day are not included. All you can have is breakfast lunch and dinner and you can order drinks off a set menu for all inclusive people which was rubbish. The food is horrendous extremely poor quality did not taste good at all. We all ended up with dodgy bellies considering we are in Dubai which I’ve travelled too many times this has been the worst trip I’ve ever had holiday from hell literally on the verge of having a mental breakdown because of this hotel and staff and the nightmare we have gone through we booked a room with two Queen size bed and the bed is actually smaller than an actual double bed The children fell out off the beds during the night The staff are inconsiderate rude and do not care about customer service and how they Guest are being treated. This hotel is so bad, we even considered changing our flights so we can leave the next day This is definitely not a 4* hotel, more like a -4 star horrendous, would not recommend at all it’s very misleading and force advertisement when advertise as all inclusive, The beach at this hotel, it’s not even nice The sand is made up of broken shell, which really hurt your feet and cigarette buds everywhere there is nothing to do here in or around the hotel. It’s extremely boring and depressing. We honestly can’t wait to leave

Andrei Ungureanu

Everything is premium quality here. Services are of top quality. Rooms are big and very clean. Breakfast is just fabulous. The infinity pool is amazing with lots of places at the bar or in the pool. Enough sunbeds both at the pool and at the beach. The beach has a lot of activities. The entertainment crew is always engaging with sports. The place has also a Karma cafe by Buddha Bar with amazing cocktails and an American Experience bar with lots of activities. Food is top notch. Definitely an dream vacation here at Hampton By Hilton. Totally recommend!!!

Stacey Estras

We stayed here the week before Christmas 2023, for 2 nights. I must admit, we've had reservations before on staying in this resort because of the bad reviews and ratings we've seen online, but ultimately decided to give it a try since, for an all inclusive package, the prices were extremely competitive. Given that we didn't have any high expectations, we were pleasantly surprised when we arrived at the hotel. From the moment we checked in, the receptionist explained all their facilities and inclusions thoroughly, and since we arrived a little early, they let us enjoy their buffet lunch immediately while they were preparing our rooms, which was very considerate of them since the kids were hungry. I expected that only dinner would be included that day so I was pleased. All staff were very helpful and friendly. Rooms / cabanas were a bit outdated and in need of renovations and upgrade but were clean. For the price though, we didn't mind at all. They've provided an extra bed for my kids and prepared everything nicely. They have several pools and splash areas for the kids and slides, so the kids enjoyed a lot, while us adults indulged in the unlimited drinks. The buffet meals were exquisite! All of us enjoyed all the meals, especially my hubby. Sea views were spectacular! And they had nightly entertainment which all of us enjoyed. My kids didn't want to leave and were begging us to stay longer. Overall, we would definitely stay again, in fact we just booked another stay in the coming months. Looking forward to another great stay!

Myla Frewen

We are 6 ladies and had we had a great time. Reception staff were so accommodating, food and services also perfect. Lifeguards also are so helpful. The good thing is we booked all in ( we had unlimited alcoholic drinks 🍹😀 ) and at night they had a small party until 11pm we enjoy it. Overall it was a good experience.

Ida D'Souza

Excellent location for a family outing. Cleaned room but few mosquitoes around. Nice breakfast with lots of choices, nice play area, water slides, but the water was too cold. They say kids don't stay in the pool long; but all kids were shewring otherwise they would have spent more time, however, they enjoyed the warm pools, lots of activities, and fantastic stage show. All in all, my kids had a great time.

Диана Шиповская

I was relaxing at the hotel with my family and then a friend arrived. On the day of her arrival, a local tried to get to know her in the parking lot, meowing and asking where she was going. That same evening we were sitting at a table near the beach bar and the same local and his friend were sitting at the bar and did not take their eyes off us, which caused discomfort. At the same time, he touched his intimate place (the kandura allowed him to play with it all evening 🤦🏻‍♀️). There are children around and he allows himself to behave like this! Afterwards his friend came up to ask for a lighter. We said to leave us alone, you can ask for a lighter at the bar, it was just an excuse. Then my friend went past them to the restroom (the road was only past them, it was impossible to get around) and they again meowed and tried to get to know each other. After that, the “player” got up and started filming the video, I approached him and asked him to delete it because it was my face and I didn’t want him to have this video. He said that he would come in two minutes and waved his hand at me, my friend saw this and asked the bartender to call the security and the manager. Then he angrily approached me and showed that he was deleting the video and started a conversation in a raised voice, then the manager and security came and they simply could not do or say anything to him, because he was clearly a good friend of the hotel owner or partner, it was obvious from the confidence with which he frightened us that he would do something tomorrow and in general the way he behaved all evening, this is clearly not the first time for him. This is a family hotel, not a nightclub for picking up girls! I beg you to do something about this situation! The guy's name is Ali, his friend shouted his name when he tried to pull him away from our table so that he wouldn't hit us.

Alex Simm

Review for dog owners thinking of staying the night. Horrible experience. left after an hour. management failed to mention the rave on dog beach 25m from our room. walls were shaking. dog beach not accessible. Ground floor rooms do not have a fenced seating area. If you are thinking of staying make sure you ask if there are any events happening. I do not recommend staying overnight.

Sascha Kretzschmar

Thank you for the great stay. And thank you for the 5 Star treatment, I really felt the appreciation being a Hilton Honors Diamond Member, the room upgrade made the stay very special and perfect and that’s exactly why I’m a loyal Hilton member and love to stay with you guys. All together it was an amazing stay.

Masngud Disman

I recently had an exceptional stay at this hotel. From the moment I arrived, the atmosphere exuded a sense of luxury and cleanliness that set the tone for my entire visit. The room provided ample space, allowing me to relax and unwind comfortably. The entire team deserves commendation for their impeccable service, making my stay truly memorable. I can't wait to return and experience this superb hospitality again.

Samith Thenuka

I always preferred to stay because of amazing team they have, but i noticed this time the lady in reception “May “she should not handle the front area ,the way she dealt treat us we never had it before.The manager Bilal was really helpful and he managed that negative situation with her and even he gave us a complimentary upgrade. Rooms were very clean and filled all our needs ,the amazing welcome deco from housekeeping team was mind blowing , i really got happy in a way that good team still exist.Food was good too but the service team needs improvement too.

Yumi Lee Miyama

I would strongly advise against staying at this hotel. It was the worst experience we've had with any Hilton property, and I wouldn't recommend it to anyone. When I expressed this concerns to the management, they simply said, 'That is your choice.' We were a family of four, including two toddlers, and we were hoping for a comfortable stay based on our positive experiences with DoubleTree and Hilton hotels in the past around the world. However, this hotel fell extremely far short of our expectations. Upon arrival, we found that there were absolutely no towels in our room. We requested towels at check-in, but they never arrived, despite numerous reminders. Additionally, the shower head was broken, and I doubt it broke just before our stay. The worst aspect of our stay was the abysmal customer service. Even the management team lacked basic communication skills with guests. Finally, the hotel's location was extremely inconvenient, situated in the middle of nowhere. I'm baffled as to how this hotel is allowed to carry the Hilton brand name. It's a complete disappointment.

Mahbuba Chowdhury

We were a group of 14 people on 31st! And the entire hotel didn't have towels!! We were provided pool towels when asked for. No face towel or hand towel. O we were later provided with a torn bath towel. A friend's room had water leaking from the bathroom room. Another friend's room smelled of urine. And so many things more. It was a horrifying experience.