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- Casablanca
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- Saudi Arabia
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- Borneo
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- Penang
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- Bangkok
- Cha Am & Hua Hin
- Khao Lak
- Koh Samui
- Krabi
- Pattaya
- Phi Phi
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- Thailand Islands
- Koh Lanta
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- Cape Town
- Kruger National Park
- Garden Route
- Eastern Cape
- South Africa Tours
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Abu Dhabi Holidays Special Offers
Take a look at our latest Abu Dhabi holiday deals, with exclusive packages, big savings, upgrades and more. Book today for the best choice and secure your dream Barbados holiday for less.
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Up to 35% Off, Book Half Board & Two Kids below 12 years get Free All Inclusive Meal Plan ( Kids menu only) *
4.5
Google reviews (3142)
Abu Dhabi Holidays Special Offers
Prices from
£499
Based on 3 Nights, Half Board, Including Flight & Hotel
Jet off to sun-kissed Abu Dhabi and immerse yourself in luxury at its finest at Royal M Hotel & Resort, a magnificent 5-stay getaway close to the waterfront, a short stroll away from a restaurant-lined marina. This haven of relaxation and pleasure is...
Special Offer Details
Up to 35% Off, Book Half Board & Two Kids below 12 years get Free All Inclusive Meal Plan ( Kids menu only) *
Up to 35% Off, Book Half Board & Two Kids below 12 years get Free All Inclusive Meal Plan ( Kids menu only) *
* Enjoy up to 35% off this summer with our special family-friendly offer! Get up to 35% off when you book your summer getaway on Half Board. As a bonus, two children aged up to 11 years will receive a free All-Inclusive meal plan, featuring delicious options from the Kids Menu — absolutely free!
This offer is only available on room types that mention “2 Kids Up to 11YO Free on Kids All-Inclusive”.
Stay period: 1st July to 20th September 2025
Minimum stay: 3 nights required
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen boar All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
* Enjoy up to 35% off this summer with our special family-friendly offer! Get up to 35% off when you book your summer getaway on Half Board. As a bonus, two children aged up to 11 years will receive a free All-Inclusive meal plan, featuring delicious options from the Kids Menu — absolutely free!
This offer is only available on room types that mention “2 Kids Up to 11YO Free on Kids All-Inclusive”.
Stay period: 1st July to 20th September 2025
Minimum stay: 3 nights required
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen boar All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (3142)
misbah sherbhai
We had an amazing stay at the hotel! From the moment we arrived, the staff were warm, kind, and incredibly hospitable. The room was spotless, cozy, and well-equipped, and every detail was thoughtfully taken care of. The team went above and beyond to make us feel welcome and comfortable throughout our stay. They even surprised us with a cake for our birthday which was very thoughtful. The restaurant staff were especially lovely—always welcoming with a smile and attentive to every need, making our dining experience just as enjoyable as the rest of our stay.
SHAMILKA FERNANDO
We had a pleasant stay in Royal M Hotel. We came here to celebrate my birthday.
The pool party was definitely the highlight. The great vibe, music, and a perfect way to relax and enjoy the Saturday evening.
The breakfast buffet was equally impressive with a wide variety of delicious options. A special mention goes to Vishal, who truly elevated our experience at the restaurant. He personally came to our table, asked about our preferences, and prepared tea exactly the way we liked it. It was thoughtful and a professional touch! His attentive service made us feel genuinely welcomed.
We will definitely come again!
Dania8412 Tala
Royal M Hotel is a beautiful hotel in an excellent location — close to everything.
The suite was very clean, well-organized, and comfortable. The pool is lovely and relaxing, and the breakfast was delicious with a wide variety of options.
However, the reception service needs serious improvement. Requests made to the front desk took a long time to be fulfilled, and delays were frequent throughout the stay. It was frustrating, especially given how great the rest of the experience was.
Overall, I recommend the hotel for its cleanliness, comfort, and great amenities, but I do hope the front desk service becomes more efficient in the future.
nayooh alshamsi
We had an amazing staycation at Royal M! The service was outstanding, and every staff member made us feel welcome from the moment we arrived. The view from our room was breathtaking, and the overall cleanliness of the hotel was top-notch. We also loved the modern design and smart technology throughout the property—it really elevated the whole experience. The buffet offered a great variety of delicious dishes, and it was beautifully presented. What stood out the most was how child-friendly the hotel is, with dedicated spaces and thoughtful amenities for little ones. Highly recommended for families and anyone looking for a luxurious, relaxing getaway!
Special thanks to Yasmine at the reception for her professional and kind service—she truly made our stay even more pleasant and memorable!
JOKO abellana
me and my sister loved the pool. We had so much fun... Thank you Ms. Dolly from reception for giving us a nice room.... we got an amazing view... my mom and dad had a great time at the gym....
All the staff are very friendly and loved their smiling faces.... excellent service overall
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Up to 35% Off
4.5
Google reviews (6933)
Abu Dhabi Holidays Special Offers
Prices from
£549
Based on 3 Nights, Half Board, Including Flight & Hotel
Embrace indulgent relaxation and endless enjoyment at the 5-star Al Raha Beach Resort & Spa, Abu Dhabi. Settled along a 900-metre private beach, this impressive 5-star resort combines contemporary Arabic charm with impeccable service and exceptional...
Special Offer Details
Up to 35% Off
Up to 35% Off
Up to 35% Off when travelling between 1st August 2025 - 31st October 2026 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off when travelling between 1st August 2025 - 31st October 2026 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
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4.5
Google reviews (6933)
Abeer Almaimouni
We love everything about this hotel. The family room is a brilliant option, it has a queen bed and two single beds, which represents a great option for families with small children. Even if we don't leave the hotel, the kids still get to enjoy themselves. The room services is fantastic choice for the children after a long day of fun. Special thanks to Prem who took care of our room. He did an amazing job and he was very through and helpful. Every one was great honestly. The kids wanted to stay here forever.
Pauline Craig
We stayed here last weekend with my family. It was my husband and my birthdays. Surya gave us a very nice upgrade to a stunning suite! He was so kind and nice to us.
We couldn’t believe it. We had the best time! The rooms were amazing. We enjoyed the facilities. We will definitely recommend and come back again.
Alex Bernhard
A hotel that leaves nothing to be desired. The meals are local, continental, or Asian, with generous portions and extremely tasty. The location is very good; there's a bus stop right next door, parking is free, and it takes 15 minutes to get to the airport or the city. Drinks and meals are naturally much more expensive than in the city, so you have to be aware of that. Unfortunately, not all guests know how to dress and behave in a 5-star hotel, but that doesn't detract from the hotel's sophisticated quality. The service is first-class across the board. Every employee is extremely attentive, friendly, helpful at all times, and absolutely customer-focused. Many thanks to every single one of them!
Dinah Noronha
I recently had the pleasure of staying at the Al Raha Beach Hotel, and I must say, it was an exceptional experience. The hotel's service stood out, with friendly and attentive staff who made sure my needs were met throughout my stay.
The pool area was my favorite part, with its stunning view of the Coin Building and heated pool that was perfect for relaxing on cooler days. The breakfast buffet was also impressive, offering a wide variety of dishes and international cuisine that catered to all tastes.
The hotel's location is unbeatable, attached to Al Raha Mall, which offers endless shopping and entertainment options. The beach itself is beautiful, with picturesque views and sunbathing areas that make it perfect for a relaxing getaway.
Overall, I highly recommend the Al Raha Beach Hotel for its excellent service, comfortable amenities, and prime location. Whether you're looking for a relaxing vacation or a convenient stay, this hotel is an excellent choice.
Roba Essam
The stay was excellent and the cleanliness was outstanding. They regularly asked if I needed cleaning. The breakfast buffet had a wide variety of options, and the location was good—connected to a mall, which was convenient. I truly enjoyed my stay.
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Up to 35% Off, Free Board Upgrade to Half Board Dine Around and Kids Stay Free *
4.7
Google reviews (10455)
Abu Dhabi Holidays Special Offers
Prices from
£559
Based on 3 Nights, Half Board, Including Flight & Hotel
Located in one of the world’s wealthiest cities, Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of...
Special Offer Details
Up to 35% Off, Free Board Upgrade to Half Board Dine Around and Kids Stay Free *
Up to 35% Off, Free Board Upgrade to Half Board Dine Around and Kids Stay Free *
*Up to 35% Off, Free Board Upgrade from Half Board to Half Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 35% Off, Free Board Upgrade from Half Board to Half Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (10455)
Gaith Belhasa
From the moment I arrived, I was truly impressed by the warm hospitality and attention to detail. The staff went above and beyond to make me feel welcome and comfortable. The room was spotless, beautifully furnished, and offered a peaceful ambiance – just what I needed for a relaxing stay.
Every part of the hotel, from the lobby to the pool area, was immaculate and well-maintained. The food was absolutely delicious, with a variety of options that catered to every taste. I also appreciated the little touches, like the prompt housekeeping and helpful concierge.
I want to extend a sincere thank you to the entire team – you truly made my stay memorable. I will definitely be returning and recommending your hotel to friends and family.
Mnsouria
From the bottom of my heart, this was one of the best and most memorable stays I’ve ever had! This hotel isn’t just a place to sleep — it’s an experience. From the moment I walked in, I felt welcomed and truly taken care of. The staff were incredibly kind, professional, and always smiling. You can tell they genuinely care about their guests.
Everything was spotless — the rooms were perfectly clean, beautifully designed, and smelled amazing. Every detail was thoughtfully done, from the cozy bed to the high-quality amenities. Breakfast was delicious and had something for everyone.
I’m honestly so happy I chose this hotel. It made my trip extra special, and I’ll definitely be coming back. Highly recommended with all my heart! 💛
Loujayne Alashhab
We had our wedding dinner, photo session and stayed there for few nights after the wedding. The room is amazing, very spacious, clean with an amazing sea view. We had a bride and groom complementary cake waiting for us after the wedding.
The staff is really nice and very helpful. Specially Chaldea the marketing manager, very supportive and helpful, showed us around the best spots to take pictures and was always in touch checking if we need something, she had her team around us for help all the time, making our experience even more relaxing.
very happy and satisfied with the service and the experience
Sharunie Benedicta
Thank you Teddy !
I would like to express my sincere appreciation to the concierge team at Fairmont Hotel Dubai. From the moment we arrived, they were incredibly welcoming, attentive, and efficient. Whether it was arranging transportation, providing local recommendations, or assisting with our reservations, their service was always prompt and delivered with a genuine smile.
Their knowledge of the city and willingness to go above and beyond truly made our stay smooth and enjoyable. A special thanks to the team for their professionalism and dedication—it made all the difference. Highly recommended!
ahmed atwa
I had a truly wonderful stay at this hotel. The atmosphere is warm and welcoming, and the service exceeded my expectations. The rooms are clean, comfortable, and well-maintained, offering everything you need for a relaxing stay.
A special mention goes to Hagar—she was incredibly supportive and helpful throughout my visit. Her attentiveness and genuine care made a real difference in my experience. It’s always refreshing to be greeted with such kindness and professionalism.
I highly recommend this hotel and would gladly return in the future. Thank you for the excellent hospitality!
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Up to 30% Off, Free Room Upgrade to a Classic Sea View and Kids Stay Free *
4.8
Google reviews (21457)
Abu Dhabi Holidays Special Offers
Prices from
£589
Based on 3 Nights, Half Board, Including Flight & Hotel
On a fabulous private beach alongside the marina, Abu Dhabi presents one of its 5-star luxury abodes, the family-friendly InterContinental Hotel. Awash with style and elegance and plenty of top-notch facilities, holidays here are luxuriously tranquil...
Special Offer Details
Up to 30% Off, Free Room Upgrade to a Classic Sea View and Kids Stay Free *
Up to 30% Off, Free Room Upgrade to a Classic Sea View and Kids Stay Free *
*Up to 30% Off, Free Room Upgrade from Classic Garden View to Classic Sea View & Kids Stay Free when travelling between 14th July 2025 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 30% Off, Free Room Upgrade from Classic Garden View to Classic Sea View & Kids Stay Free when travelling between 14th July 2025 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
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4.8
Google reviews (21457)
Barky Yau
Hotel staff were very friendly and helpful, especially in the restaurant. Food was great, fresh and many choices for breakfast, lunch and evening dinner. Pool was clean, beach was clean. Dining at The Fish Restaurant was a nice experience. Overall we had a great time staying at the hotel. Added bonus is they have Dollar Car Rental at the hotel, so made hiring the car we had very easy with friendly helpful staff. Car park had plenty of spaces. Rooms were spacious and clean. Only improvements I would say are the bathrooms could do with a refresh, our shower didn’t work properly, you couldn’t fully switch between the fix ceiling shower head and the hand shower head, but for us, it was nothing to complain about at the time, but I can see other people may have an issue with this. Also check the bed side cabinet light wiring, could be potentially hazard for electrocution. But overall, great hotel to stay in, excellent location.
Ricky Yau
Виктория Попова
I really enjoyed the time spent in this hotel. The room was cleaned every day, towels were changed and water was put in. The bathroom has everything you need. Large selection of dishes in the main restaurant, in the Italian restaurant you can expand the menu. Always clean beach in the morning! Thank you for your care!
Subham Kumar Sabata
The property is elegant with excellent amenities, but the highlight for me was the private beach—clean, well-maintained, and perfect for a relaxing day. Service was courteous, and overall, the hotel offers a comfortable and upscale stay. Highly recommend for anyone looking for a mix of luxury and leisure in the city.
Andrew Katongole
Wonderful Experience!
I had a truly wonderful stay at this hotel. The staff were all very kind, and the room was clean, comfortable, and offered a stunning view. Fred at the reception stood out—always smiling, incredibly friendly, and genuinely helpful. He made us feel right at home. The service overall was impressive, and the hotel is conveniently located for my needs. I highly recommend it!
Felipe Geraldo Santos
I had a great stay at the hotel! The staff was incredibly friendly, always helpful and welcoming. I’d like to especially highlight the valet service — the person handling the parking was extremely professional, kind, and efficient. It really made our experience smoother and more pleasant.
The breakfast was also excellent, with a great variety of fresh and tasty options to start the day right.
The only point that I believe could be improved is the hotel’s policy regarding the sauna, jacuzzi, and cold jacuzzi. Teenagers under 16 are not allowed to use these facilities, even though, according to hotel policy, anyone 14 and older is charged as an adult. It doesn’t quite make sense that they’re considered adults for pricing but not for access to amenities. It would be great if the hotel could review this rule in the future.
Overall, it was a wonderful experience and I would definitely return.
Thank you to the whole team for the great service!
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Up to 20% Off, Free Board Upgrade to HAlf Board Dine Around and Kids Stay Free *
4.8
Google reviews (10206)
Abu Dhabi Holidays Special Offers
Prices from
£619
Based on 3 Nights, Half Board, Including Flight & Hotel
Seek out unparalleled luxury, service and hospitality in the Middle East with a stay at the divine Conrad Abu Dhabi Etihad Towers. This glistening 5-star hotel offers the perfect combination of elegance and comfort, with guests treated to exceptional...
Special Offer Details
Up to 20% Off, Free Board Upgrade to HAlf Board Dine Around and Kids Stay Free *
Up to 20% Off, Free Board Upgrade to HAlf Board Dine Around and Kids Stay Free *
*Up to 20% Off, Free Board Upgrade from Half Board to HAlf Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 20% Off, Free Board Upgrade from Half Board to HAlf Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (10206)
Tarana Radjabova
I recently visited this poolside venue and had a fantastic experience! The atmosphere was incredibly relaxing — clean surroundings, comfortable loungers, and a beautiful view of the water. The staff were friendly and attentive, always ready to help with a smile. I also appreciated the variety of drinks and snacks available, all served fresh and quickly.
The pool itself was well-maintained and perfect for cooling off on a hot day. Whether you’re looking to swim, sunbathe, or just unwind with a drink, this place is ideal. I’ll definitely be coming back soon!
Abhishek Rakshit
Just wanted to share my Once in a lifetime experience at this hotel recently. The stay was absolutely amazing, everything was perfect! I was particularly impressed with the cleanliness and comfort of the rooms. The staff were all incredibly friendly and helpful, making the whole experience even better.The view from our balcony is amazing and also the food was delicious no complaints at all…I would definitely recommend Conrad to anyone and everyone
Sebastian Hurtado
Had a perfect stay - the staff here was the most hospitable, welcoming, helpful, and attentive I’ve ever seen! Wanted to give a special thanks to Daniel the bellhop, who made sure I was comfortable my entire stay and went above and beyond to make sure I had everything I needed and more. He’s the best! 10/10 stay! Highly recommend.
Cat Manguiat
**A Truly Memorable Stay – July 26 Will Stay in My Heart!**
My stay was nothing short of amazing, and **July 26** will always be a memorable day for me. The front desk team provided everything I needed with such care and attention. **Carlo, Lory, and Tintu** made the experience extra special with their warm hospitality and exceptional service. I truly felt at home and deeply appreciated their kindness. I super enjoyed every moment—thank you for making unforgettable✨
Alya Saeed
Loved my stay at Conrad, everything was smooth from the team that welcomed me (Samuele) to check in all the way to the time I checked out. The views in the room were also amazing. Will definitely stay here again!
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Up to 30% Off, Free Board Upgrade to Half Board and Kids Stay Free *
4.6
Google reviews (6656)
Abu Dhabi Holidays Special Offers
Prices from
£619
Based on 3 Nights, Half Board, Including Flight & Hotel
A wealth of influence and tradition, Ritz-Carlton Abu Dhabi, Grand Canal is a display of 5-star Arabian charm and Middle Eastern tradition with blends of a Westernised design and modernity. Sit and indulge in sophisticated venues where trellis-work...
Special Offer Details
Up to 30% Off, Free Board Upgrade to Half Board and Kids Stay Free *
Up to 30% Off, Free Board Upgrade to Half Board and Kids Stay Free *
*Up to 30% Off, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 12th July 2025 - 10th January 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 30% Off, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 12th July 2025 - 10th January 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 30% Off, Free Board Upgrade to Half Board Dine Around ( In resort) and Kids Stay Free *
*Up to 30% Off, Free Board Upgrade from Half Board to Half Board Dine Around ( In resort) & Kids Stay Free when travelling between 1st May 2024 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 30% Off, Free Board Upgrade from Half Board to Half Board Dine Around ( In resort) & Kids Stay Free when travelling between 1st May 2024 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (6656)
Tarryn Droomer
Absolutely loved our stay at The Ritz-Carlton Abu Dhabi!
From the moment we arrived, the beauty of the hotel was breathtaking. The attention to detail in the interior design is exceptional. The chandeliers, soaring ceilings, and elegant furnishings in the lobby created a truly awe-inspiring welcome.
The rooms were equally impressive. Thoughtfully curated artwork and a supremely comfortable layout (even the couch!) made it feel luxurious and homey all at once. Our room was quiet and serene, thanks to excellent soundproofing (even with jet skis buzzing nearby, we couldn’t hear a thing.)
The view was stunning, and the food? Absolutely delicious.
But what truly set this stay apart was the service. The staff were outstanding; genuinely kind, incredibly attentive, and almost too helpful (if that’s even possible!). Hands down, the best hotel service I’ve experienced to date.
Can’t wait to return!
Michael Piper
The Ritz Carlton Abu Dhabi
Grand Canal is pure luxury
from the start to finish.
The moment we entered the
property through the
impressive entry arches the
staff treat you like VIP's.
Solafa in the lobby is amazing
and attended to our every
needs.
The rooms are beautiful, large
and comfortable. The view
over the pool incredible.
The hotel boasts multiple
restaurants and the quality of
food is great. It was a delight swimming in the huge pool.
Once again the staff are
incredible.
non
A Special Anniversary Trip We’ll Never Forget
There were a few small issues with the room at first, but the staff responded quickly and took care of everything right away. We had to wait about an hour for our room to be ready at check-in, but the staff kindly offered us tea and coffee during the wait, which made it much more comfortable.
Nelly warmly greeted us—even in Japanese—and checked on us several times throughout our stay, which made us feel especially welcome.
What truly made our stay unforgettable were the beautiful flowers in the room and the lovely message spelled out in rose petals on the bed—it was such a thoughtful touch. The room service was excellent, and our kids were absolutely thrilled with the experience.
This trip, which also celebrated our wedding anniversary, turned out to be more than we hoped for. Truly a wonderful and memorable stay.
We will definitely be coming back here for our next holiday.
Harry
From the point of check in to the point when we checked out it was a fantastic experience. Zheo done a great job.
The small gestures really went a long way from free sunglasses cleaning by Ibrahim at the pool, welcome gifts and coffee upon check In to complimentary ice pops from Hashim to keeps us cool all contributed the 5 star rating.
The staff were always friendly and attentive and would go over and beyond to help you from collecting your Uber eats deliver to booking you a cab. Shout out to Ibrahim and Salman who were extremely attentive and always welcomes us by name.
The actual facilities were great too with both shallower kids pool to a bigger adult pool which increased in depth and a great kids club.
Foodwise we were half board and had the options for a number of set menu from their Ala carte restaurants which we both Michelen select or buffet restaurant. I would personally recommend Li Jiang restaurant which served amazing Thai/Chinese food with a fantastic view of Sheikh Zayed Mosque.
The rooms were clean and spacious and bathroom offered both shower and bath with ample space.
I would highly recommend this hotel from a service and facilities perspective. Will definitely be back.
Also massive shout out to luxury holiday to and Sufyan who really recommended and convince me to stay here - he was 100% right
Suki S
Absolutely Amazing!!!! From the people at the doors to the desks, waiting staff and room service everyone was amazing. They helped make our first experience of Abu Dhabi with kids so relaxing. The staff were amazing with the kids. We were in a villa which gave us enough space with 2 kids and also outside space and privacy.
The hotel has its own beach and pool area which is generous and not far from outside tourist locations.
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4.6
Google reviews (7244)
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Yas Island reveals itself through inspiring architecture, a bold welcome area, and bespoke welcome desks designed in the shape of oil drops. The hotel offers multiple dining and lounge venues, modern rooms with mood lighting, and complimentary...
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*Up to 30% Off, Free Board Upgrade from Half Board to Half Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 30th April 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 30% Off, Free Board Upgrade from Half Board to Half Board Dine Around & Kids Stay Free when travelling between 1st May 2024 - 30th April 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (7244)
Ben
We had a 6 night stay here. The hotel is only a 10-15 minute taxi ride from the airport. The staff are very attentive, friendly, and helpful. The rooms are quite large and very comfortable. Soft pillows, mattress just the right amount of firmness, cold air con, decent water pressure. They have a very reasonable happy hour too. Separate adults and family/kids swimming pools as well. Oh and the hotel is above an F1 track, which is very cool.
The only thing that we did not care for was the breakfast buffet. It’s average at best, nothing to write home about. Have had worse, have had better.
The Yas express bus picks you up right by the entrance to take you to all the theme parks and Yas Mall free of charge. Very convenient.
We would for sure stay here again on any future trips. Very good price point for 5 star amenities and 5 star service.
Nour Saad
Even though the hotel was super busy, it was still a wonderful experience. Quick check-in and check-out and the team was quick to provide anything needed during our stay. Favorite part of the hotel is being able to hear cars on the track!
Christopher's positive attitude in the fitness center made our day and so did Kelvin's 'can do' service during breakfast! Their hospitality stood out from the rest of the team at the W.
Madhur Gupta
The hotel itself is absolutely beautiful — luxurious interiors, great location, and well-appointed rooms. On the surface, it lives up to the expectations of a five-star property.
But unfortunately, the service didn’t match the standard. Both check-in and check-out were frustratingly slow. During check-out, we waited over 30 minutes for someone to collect our luggage, and despite repeated follow-ups, no one showed up. Since we were getting late, we finally had to carry our luggage ourselves, which completely defeated the purpose of staying at a premium hotel.
A property this good deserves better management. With improved staff responsiveness and guest support, the experience could have been exceptional. Until then, be prepared to handle things yourself.
Maith AR
I had an absolutely wonderful stay! The staff were incredibly kind and professional, the cleanliness was top-notch, and the room was spacious and spotless.
What truly impressed me was how thoughtful they were when it came to my pet cat — we came back to find the room fully set up with everything he needed without even asking. There was a cat tree, litter box, a cozy bed, cat food, and even food bowls ready for him. I really appreciated this level of care and attention to detail. It made the stay feel even more special. Highly recommended!
Yusuf Lakhi
Had a lovely stay at W Hotel. If you’re a huge fan of F1, I would highly recommend booking the Spectacular Room as the room has a balcony and overlooks the race track. The Yas Express complimentary shuttle bus is a brilliant service too which takes you to all main attractions on the island including the Yas Mall. The service at the hotel is the best I’ve witnessed. Friendly staff everywhere you go. Special mention to Mihi at breakfast who was very accommodating to us and my kids (10 month old and 6 yr old). All in all great experience and would love to do it again!
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4.6
Google reviews (10660)
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A premier resort located in one of the wealthiest hotspots in the world, Beach Rotana Abu Dhabi showcases an abundance of 5-star style with added flair. This leading resort boasts plenty for the rich and famous, as well as those who wish to dabble in...
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Up to 40% Off and Kids Stay Free *
*Up to 40% Off & Kids under the age of 12 stays free when travelling between 15th May 2025 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 40% Off & Kids under the age of 12 stays free when travelling between 15th May 2025 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (10660)
Akshay Pawar
Excellent service and a beautifully designed hotel. The pool is massive and even has a bar, so you can sip a drink while you’re still in the water — big plus. The private beach is clean, peaceful, and well maintained. Rooms are spacious, well-equipped, and come with balconies, which is a nice touch. Would’ve been great to have a bathtub, though.
Shoutout to the receptionist/guest service manager who upgraded me to a top-floor room with a lovely view — much appreciated. In-room dining was quick, the food was great, and overall service was on point.
Overall: 9/10. Would definitely stay again.
Katrina
I recently stayed at this hotel, we were supposed to stay 1 night but plans changed and had to extend for another day. May who is the receptionist who assisted me was amazing. Her warm smile, professional attitude, and genuine care for guests truly stood out.
What impressed me the most was how attentive and accommodating May was, she took the time to answer all my questions. To top it off, she kindly offered me a special discount on my stay, which was a wonderful surprise and very much appreciated!
It’s rare to come across someone who goes above and beyond like May does. She made my visit feel personal and comfortable, and I can confidently say her service turned a good stay into a great one.
The hotel itself is clean, well-located, and offers great amenities, but May’s exceptional hospitality truly made the difference.
moiz Khan
The hotel was very clean and nice. The location was good, and the service was amazing. I want to give special thanks to Yabsra, the valet staff. He is very kind, helpful, and polite. He always helped us with parking and everything we needed. Even in the hot weather, he worked with great energy and a smile. He really deserves to be the Employee of the Month. Thank you, Yabsra!
Elena Aliyeva
I recently stayed at the Beach Rotana Hotel in Abu Dhabi, and it met and at times exceeded all expectations. The check-in process was smooth and efficient, and the staff throughout the hotel were consistently professional, friendly, and accommodating.
The location is very convenient, right in the heart of the city with direct access to the beach and direct connection to the Abu Dhabi Mall. The rooms are spacious and clean, offering stunning views of the waterfront.
Staff is very accommodating and helpful, doing all their best to help the guests. We were celebrating a birthday and they were helping with the cake and restaurant arrangements, especially Mia.
One of the standout features is the variety of restaurants on-site, catering to all tastes with delicious and high-quality cuisine. I especially enjoyed the outdoor dining options with relaxing sea views. The breakfast buffet was also impressive, with a wide selection of international dishes.
The pool and beach area were perfect for unwinding, and the fitness center and spa were well-maintained and offered great facilities. Whether you're in Abu Dhabi for business or leisure, Beach Rotana strikes the perfect balance between luxury and comfort. I will definitely return and highly recommend this hotel to anyone visiting the city.
Troll989_legit
I went with my family for 1 night to getaway from the busy life.
The hotel is large and very accommodating, notably the Front desk worker named Ms. May who was so lovely and very welcoming.
Our room was very comfortable with lots of space to relax in and made us feel at home.
The morning breakfast has a lot of options with all being very delicious and filling.
The outdoor pool and beach are great for families to enjoy.
The room service staff is called Ms. Sammy for short, she is lovely.
I would want to give big thanks to the general manager in this hotel Mr. Craig, the secretary Ms. Freija and the Rotana beach hotel Staff for the wonderful night me and my family had.
Highly recommended!!
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4.6
Google reviews (3519)
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Jet off for a feast of luxury, fun and blissful sunshine at Park Hyatt Abu Dhabi Hotel and Villas, a sensational family-friendly escape in the sun-kissed Arabian Gulf. You’ll spend restful nights in a lavish room, suite or villa which is brimming with...
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*Up to 20% Off, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 24th June 2025 - 30th September 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (3519)
Ishara Maharaj
This is a beautiful getaway next to the beach on Saadiyat Island. The rooms are well serviced with great amenities. Our favourite experience was the jacuzzi at the spa. Breakfast provided great options for all dietary needs and wonderful staff. I was a little disappointed with the check in. I asked for a room facing the pool/sea and was told that there was nothing the front desk could do to change my room booking. In low season, I would expect the response to be a little more accommodating. But nevertheless, there were little touches that made our stay special, like the ice water offered at the swimming pools and the beach. Extra special to see the gazelles right outside the hotel entrance.
Maisoun Al Mansoori
This hotel is our absolute go-to every time! It never disappoints .. the service is always exceptional, the villas are spotless and luxurious, the pool is beautiful, and the food… simply amazing!
Every little detail is taken care of, and you truly feel welcomed from the moment you arrive. Whether it’s a quick getaway or a longer stay, this place feels like home ! but with 5-star service!
Rawan Alnajjar
Exceptional hotel with impressive attention to detail. The room was spacious and beautifully designed, with a great ambiance and excellent facilities. The beach was amazing – clean, relaxing, and just steps away. Everything felt thoughtfully curated and exceeded expectations. The staff were warm, welcoming, and very attentive. Highly recommended!
Shoaib Taimur
My cousin’s company was hosting its annual conference at the hotel, so she brought us along. I really enjoyed the drive to Abu Dhabi, but what truly stood out was the final stretch. Passing by vibrant blue waters and mangrove forests made the approach to the hotel absolutely mesmerising. The location is stunning, and I was genuinely amazed as we pulled in. The views of the beach and pool were breathtaking.
That day I walked over 14,000 steps exploring the grounds and taking in the scenery. Check-in was seamless and I loved my room. It had a spacious bathing area with a huge bathtub and a separate wash space. The view from the balcony was incredible. After all the walking I treated myself to a long soak in the tub that night. It felt amazing.
The next morning’s breakfast was a delight with an impressive variety. What really elevated the experience was the staff. They were always smiling, warm, and helpful. They happily arranged a buggy for us and promptly delivered water and a plug adapter when I asked. The front desk team was just as friendly and efficient.
Later I had a scrumptious steak at the hotel’s Argentine restaurant. The meat was excellent and the service flawless. Checkout was smooth too. I genuinely enjoyed every bit of the stay and wished I had more time there. It is a wonderful place to be.
Shalik sha
My stay at the park Hyatt was truly exceptional! The hotel's elegant design, combined with its top-notch amenities like the pool and spa, made for a relaxing and enjoyable experience. The staff was incredibly friendly and helpful, catering to my every need. I particularly loved the convenient location, which was within walking distance of many attractions. I highly recommend this hotel for a memorable stay."
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4.8
Google reviews (6919)
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£729
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Jet off and immerse yourself in luxury, elegance and comfort at Rixos Marina Abu Dhabi, a magnificent 5-star getaway next to the inviting waters of the Arabian Gulf in Marina Island. This sensational retreat, which blends the very best of Arabic and...
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Up to 35% Off and 1 Kid Stays Free *
*Up to 35% Off & 1 Kid under the age of 11 stays free when travelling between 29th July 2025 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 35% Off & 1 Kid under the age of 11 stays free when travelling between 29th July 2025 - 31st October 2026. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (6919)
Лена Рыбалко
We had a wonderfully stay at Rixos Marina Abu Dhabi. From the moment we arrived, everything was well organized and smooth. Special thanks to Arzu from Guest Relations she was incredibly kind, attentive and professional. She made sure all our needs were met and went above and beyond to make our stay extra special.
The hotel is beautiful, clean and full of great facilities. We truly felt welcomed and care for throughout our stay. Thanks you for the amazing hospitality we will definitely come back again.
abdulsalam kanakkottu
We had an amazing stay at the hotel and were especially impressed by the reception and concierge team. They were incredibly helpful, attentive, and welcoming throughout our visit. Their warm hospitality truly made a difference and made us feel right at home.
The food was excellent – every meal was delicious, and we thoroughly enjoyed the variety and quality. The pool and beach area were both fantastic, very well maintained and relaxing. Our kids had a great time and didn’t want to leave!
Overall, a wonderful experience and we’d definitely love to return. Highly recommended!
Sohaib Almalki
One of the best hotel experiences I’ve ever had — truly unforgettable!
From the moment we checked in, everything exceeded expectations. I highly recommend booking the all-inclusive package — it’s 100% worth it! The restaurants, bars, poolside service, and room dining were all top-tier. Every meal felt like fine dining, and the variety was amazing.
Special thanks to Ashish, the cleaning manager, for going above and beyond. The room was spotless every day, and the attention to detail made it feel like home. Room service was fast, professional, and always with a smile.
The vibes, the view, the comfort — all beyond limits.
If you’re planning a stay in Abu Dhabi, this is the place to be. ✨
Hisham Alayan
Extremely Disappointing Experience.. Not Worthy of a 5-Star Rating.
Our recent stay at this hotel was shockingly disappointing, especially given its 5-star rating. From the very beginning, the front desk service was completely unacceptable. We were made to wait for hours during check-in due to untrained staff who initially claimed that a valid UAE driving license was not acceptable ID, only for another employee to later confirm that it was. This unnecessary confusion caused a lot of stress and wasted time, forcing us to scramble through facial recognition apps and alternative methods.
When we expressed our dissatisfaction, the front desk employee showed little concern. Even worse, the manager responded by casually handing us his business card, showing zero accountability or interest in resolving the issue. There was no sense of professionalism or care.
We were invited to a major event with over 200 guests during our stay and expected at least basic hospitality. Unfortunately, the rest of our experience only got worse. Our room had a persistent sewage odor, and despite reporting it to customer service, nothing was done. We simply received an apology — no action, no follow-up.
The in-room facilities were unacceptable:
1. The bathtub faucet spray and drain were broken, making it unusable.
2. The toilet bidet was loose and dangerously unstable, we nearly fell off twice.
3. The elevator buttons for descending didn’t work on several floors, leaving guests to guess which elevators were functional.
4. In the bathroom, there were two faucets but only one soap dispenser, creating a mess every time.
Overall, this stay was an utter disappointment. We regularly choose 5-star hotels, and this was by far the worst experience we’ve had. The lack of service, broken amenities, and complete disregard for guest feedback reflect very poorly on the brand. Unless major changes are made, I strongly advise others to stay elsewhere. We will never be returning.
Mahy Barakat
One of the best hotel experiences I’ve ever had! The hotel is stunning in every detail — from the warm welcome at the reception to the breathtaking view from the room.
The staff are incredibly friendly, always smiling, and go out of their way to make you feel comfortable.
The view was absolutely amazing, the whole place is elegant and clean, with beautiful modern decor.
The food buffet was rich and diverse, offering something for every taste.
A special thank you to Rajib from the housekeeping team — he was always cheerful, helpful, and went above and beyond throughout our stay. His kindness made a big difference.
Highly recommend Rixos Marina to anyone visiting Abu Dhabi
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4.9
Google reviews (18543)
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£729
Based on 3 Nights, Half Board, Including Flight & Hotel
World-class luxury, style and hospitality awaits at the Hilton Abu Dhabi Yas Island, a magnificent family-friendly escape in a sun-kissed Arabian Gulf destination. The holiday of a lifetime will begin the moment you arrive at this imposing haven of...
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*Up to 20% Off, Free Park Access & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. Minimum 2 Nights apply. **Blackout Dates Apply
*Up to 20% Off, Free Park Access & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. Minimum 2 Nights apply. **Blackout Dates Apply
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4.9
Google reviews (18543)
Abdul
My stay at the hotel was truly excellent. The staff was very professional and welcoming. I especially want to thank the manager — after I raised a concern about the bathroom, she immediately took action and upgraded me to a full suite at no extra cost. I really appreciate the way my complaint was handled with care and efficiency. Outstanding service!
Lucia Paz
We had such a great stay at this hotel! The service was honestly one of the best parts. Everyone was super friendly and helpful from the moment we walked in. Check-in was quick and easy, and the staff made us feel welcome right away. The guest relations team made us feel extra special by surprising us when we get into the room.
Throughout our stay, they were always available if we needed anything — whether it was extra towels, directions, or just a good place to grab dinner nearby. Housekeeping kept the room spotless.
It really felt like they cared about making sure guests were happy. Extra shout out to the team in executive lounge namely, Lailah, Reinhard and Munisa. They made sure we had a lovely time in the lounge. We’d definitely stay here again and recommend it to anyone looking for a place with great vibes and even better service.
Imogen G-C
Our stay here has been unmatchable! The staff are all so attentive and kind. Special thanks to everyone working in the Executive Lounge they were all so welcoming to the whole family! The food here is just out of this world and there is such a wide range. The location is perfect for a family due to all the incredible theme parks surrounding the Hotel and easy access as they have busses to and from the hotel. Overall an excellent experience, one we wont forget!
Зюма Гаджиева
It was my first and a fantastic stay at Hilton — everything was absolutely perfect!
The food selection was amazing: fresh, varied, and absolutely delicious. Every meal felt like a special experience.
The staff were extremely polite and helpful, always welcoming and attentive.
I especially want to highlight Mr. Mohamed — he was incredibly kind, patient, and professional. He answered all my questions clearly and made me feel very comfortable.
Also, the location of the hotel is very convenient — there are shuttle buses that make it easy to reach all the main attractions. Super comfortable, especially if you’re not driving.
Thank you for the warm hospitality (especially to Mr. Mohamed) — I’ll definitely be coming back!
Najla Aldossary
This comment is especially to thank the room service cleaner, Aysha. She did a great job cleaning our room after it was accidentally flooded with water — she truly saved our night. However, I was expecting a welcome treat or gesture from the hotel since it was our first time staying, but unfortunately, we weren’t welcomed with anything.
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4.7
Google reviews (3588)
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Based on 3 Nights, Half Board, Including Flight & Hotel
Step into a fun-packed world of movie magic at the sensational WB™ Abu Dhabi, Curio Collection by Hilton. Just steps away from Warner Bros.™ World Abu Dhabi and within easy reach of Yas Waterworld and Ferrari World Abu Dhabi, this fabulous 5-star hotel...
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Up to 15% Off, Free Park Access & Kids Stay Free *
*Up to 15% Off, Free Park Access & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 15% Off, Free Park Access & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025 All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (3588)
huda Salem
I loved the hotel which have special vibes. Not just the kids enjoyed even adults had fun. Very good size of rooms and access to the park. Breakfast was good and service is great. Was very busy time but well managed. Thanks for making our stay unforgettable 💕
Sultan Alzahrani
Perfect Family Getaway – 10/10!
We stayed here as a family with our child, and it was an unforgettable experience. The location is absolutely perfect — close to everything we needed, with easy access to nearby attractions.
The hospitality and service were outstanding from the moment we arrived. Every staff member was warm, helpful, and genuinely friendly, especially when it came to interacting with children and the WB characters — our little one was thrilled!
The hotel is truly one of the best in the UAE. The atmosphere is welcoming, the facilities are top-notch, and the swimming pools are fantastic — clean, spacious, and perfect for both kids and adults.
We highly recommend this hotel for families looking for comfort, fun, and exceptional service. We’ll definitely be coming back,
Fatma Almaadeed
⭐️⭐️⭐️⭐️⭐️
Absolutely loved my stay at the WB Hotel! The location is unbeatable with super easy access to the parks — perfect for anyone planning to visit. The hotel itself is beautiful and well-maintained, but what really stood out was the staff. Everyone was incredibly kind and welcoming, which made the experience even more enjoyable. Highly recommended for families, couples, or anyone looking for a magical getaway right next to the action!
Ali Naji
Our recent stay here my little family was nothing short of extraordinary, and frankly, one of the best hotel experiences we've ever had! From moment we arrived, we were enveloped in such warm and welcoming atmosphere that it genuinely felt like coming home.
For my kids, every single moment was pure magic and will undoubtedly be historical memories for them. The highlight, without a doubt, was the incredible immersion with the Warner Bros. characters. Seeing their faces light up encountering Tom & Jerry, Daffy Duck, and so many more beloved figures was priceless. The character interactions and themed activities truly set this hotel apart and created an unparalleled experience for our little ones.
Beyond the fantastic entertainment, what truly made our stay exceptional was the incredible team. Every single member we encountered was genuinely friendly, incredibly supportive, and went above and beyond to ensure our comfort and happiness. Their dedication and heartwarming hospitality transformed a great hotel into a true family haven.
We can't recommend this hotel highly enough, especially for families looking for an unforgettable getaway. It's not just a place to stay; it's a place where cherished memories are made, thanks to the enchanting Warner Bros. presence and an outstanding team that treats you like family. We're already dreaming of our next visit!
Denisa Sakala Gregova
A Fantastic Family Stay – Great Package Value & Kid-Friendly!
We had a wonderful stay at this hotel, which perfectly balances proximity to the parks, a family-friendly atmosphere, and great value when booking a room with park entrance tickets and half board included. If you’re visiting with kids, it’s an excellent choice to split your vacation in Abu Dhabi between Yas and Saadiyat like we did!
What We Loved:
• Location & Convenience: Being so close to the parks made our trip stress-free, and the package deal was a great value.
• Spacious Rooms: every room has a sofa that can be converted into an extra bed despite what the hotel’s website says
• Kid-Friendly Atmosphere: My daughter was absolutely delighted by how often we bumped into Tom and Jerry, almost to the point where they felt like her new best friends!
• Impressive Lobby: The lobby is stunning, and a must-try experience is getting a cappuccino with a custom design—whether it’s your favorite character or even your own selfie!
• Dining & Service: The food was good, and the restaurant staff was excellent. Sheriff (restaurant manager), Rupesh and Naw went above and beyond to make our stay comfortable.
Riya from the fron desk was incredibly kind and helpful.
The main pool was closed for refurbishment, which initially seemed like a disappointment, but we were given access to the Hilton Residences pool next door. I thought it might be inconvenient, but it turned out to be completely hassle-free, no need for a detour and we didn’t hear any noise from the renovation.
Overall, this hotel offers a fantastic family experience with great service, spacious rooms, and a magical atmosphere for kids. We would definitely stay here again. We would also recommend staying during Ramadan season - we observed the culture, the customs and there were hardly any people in the parks (e.g. absolutely NO waiting time for Formula Rossa).
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Up to 40% Off, Free Board Upgrade to Half Board & Two Kids will Get Kids All-Inclusive Meal Plan *
4.7
Google reviews (7287)
Abu Dhabi Holidays Special Offers
Prices from
£809
Based on 3 Nights, Half Board, Including Flight & Hotel
Saadiyat Rotana Resort & Villas is a 5-star luxury beach resort known for its striking modern Arabic architecture and uninterrupted views of the Arabian Gulf. Set on a spectacular 9km stretch of pristine white beach on Abu Dhabi’s breathtaking Saadiyat...
Special Offer Details
Up to 40% Off, Free Board Upgrade to Half Board & Two Kids will Get Kids All-Inclusive Meal Plan *
Up to 40% Off, Free Board Upgrade to Half Board & Two Kids will Get Kids All-Inclusive Meal Plan *
* Enjoy up to 40% off this summer! Book now and get a free upgrade from Bed & Breakfast to Half Board, plus 2 kids (up to 11 years) enjoy a free Kids All-Inclusive meal plan (Kids Menu), daily kids activities, and a spa voucher. Free Half Board valid for stays: 10 May 2025 – 15 Sep 2025 & 11 Jan 2026 – 10 Jan 2027 Kids Go All-Inclusive valid for stays: 10 May 2025 – 24 Dec 2025 & 11 Jan 2026 – 10 Jan 2027 Offer applies when booking Half Board, Room name includes @@2Kids Up to 11YO Free on Kids All Inclusive@@ and staying with 2 children up to 11 years old.
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
* Enjoy up to 40% off this summer! Book now and get a free upgrade from Bed & Breakfast to Half Board, plus 2 kids (up to 11 years) enjoy a free Kids All-Inclusive meal plan (Kids Menu), daily kids activities, and a spa voucher. Free Half Board valid for stays: 10 May 2025 – 15 Sep 2025 & 11 Jan 2026 – 10 Jan 2027 Kids Go All-Inclusive valid for stays: 10 May 2025 – 24 Dec 2025 & 11 Jan 2026 – 10 Jan 2027 Offer applies when booking Half Board, Room name includes @@2Kids Up to 11YO Free on Kids All Inclusive@@ and staying with 2 children up to 11 years old.
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
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4.7
Google reviews (7287)
Heather Lucas
I don’t often leave reviews but I feel I really need to as this hotel is exceptional. We had 11 wonderful nights here and only got home tonight. Every single member of staff is amazing - so friendly and attentive. You really can tell they put the customer experience first in everything they do. The hotel rooms and grounds are wonderful, the food is exceptional too. The hotel runs like a well oiled clock - marvellous. We’ve stayed in 5 star hotels in many places (including Dubai and have done 10 nights at The Atlantis before too) and none of them compare to the Saadiyat Rotana. Keep doing what you’re doing, as you’re great.
I only have one tiny complaint - the music around the pool area and the beach bar wasn’t great at all.
Sarah Hassan
Receptionist Remi was excellent—friendly, professional, and very helpful. I’d like to extend a special thanks to him. The check-in process was a bit slow, but manageable.
The rooms were very nice and comfortable, but the housekeeping service needs more attention. They only made the bed and removed used towels from the bathroom, but didn’t clean the room properly—coffee cups were left untouched, the coffee corner wasn’t restocked, and the trash bins weren’t emptied.
The beach was absolutely beautiful and very clean. However, I suggest moving the beach chairs a bit closer to the water for better convenience.
Overall, the hotel is family-friendly and very quiet. I recommend adding more entertainment options such as a nightclub, live shows, music performances, or other activities to enhance the experience.
The breakfast buffet was delicious and clean.
However, I was quite disappointed that I forgot some personal items in the room after checkout. I contacted the hotel and asked if they could keep them in the lost and found, but they told me nothing was found. No one followed up with me afterward, which was frustrating and disappointing.
Overall, I would rate my stay at the hotel 7 out of 10♥️
Айрат Шамсутдинов
We recently stayed at Saadiyat Rotana Resort & Villas and had a wonderful experience. Everything was excellent — from the spacious and comfortable rooms to the high standard of service and the friendly, professional staff.
One evening, we dined at Turtle Bay Bar & Grill, and it was a highlight of our stay. The food was absolutely delicious and beautifully presented. A special thank you to our waiter, Miki, who was exceptionally kind and helpful throughout the evening — his attentive service made our dinner even more memorable.
We look forward to returning!
edge k
Disappointed with the Value — Great Rooms & Service, But Poor Food and Kids’ Experience
We recently stayed at Saadiyat Rotana Resort & Villas for a family getaway, and while the hotel had some strengths, overall it didn’t live up to the high price tag, especially considering we opted for the half-board package.
The Positives:
• Cleanliness: The rooms and common areas were spotless. Housekeeping was consistent and efficient. Everything felt fresh and well-maintained.
• Service: The staff were courteous, professional, and always ready to help. From the front desk to the housekeeping team, we felt welcomed and looked after throughout our stay.
Unfortunately, that’s where the positives end.
The Negatives:
• Food Quality (Big Letdown):
Both breakfast and dinner buffets were far below expectations. There was a lack of flavor and creativity — dishes were bland, repetitive, and uninspiring. We genuinely struggled to find meals we enjoyed, which is shocking for a resort of this caliber. For the price we paid, we expected a far more refined and satisfying culinary experience.
• Kids Activities – Poorly Executed:
One of the reasons we chose this hotel was its reputation for being family-friendly. Sadly, our kids were disappointed. The lazy river — which is often highlighted in promotional materials — turned out to be more of a joke. It’s extremely short and boring, not the relaxing or fun feature it’s made out to be.
There’s also only one slide, and the activities in the kids’ club were minimal and not engaging. Our children quickly lost interest, which defeated the purpose of picking a resort that was supposed to cater to families.
• Value for Money:
The stay was very pricey, and honestly, we felt it wasn’t worth what we paid. Between the underwhelming food, lack of engaging activities, and the average resort facilities (aside from the cleanliness and staff), we expected a far better overall experience. When you choose a luxury resort and go for half-board, you anticipate a certain standard — and this just wasn’t it.
Overall:
While the hotel is aesthetically beautiful and the rooms are kept in excellent condition with good service, the food and family offerings were a major letdown. This isn’t a resort I’d recommend for families, especially if you’re going for the full resort experience with meals and kids’ activities included. There’s a lot of style here, but sadly not enough substance — and definitely not enough fun for the little ones.
Lee Belfield
We've just come back after spending a week here, what a stunning hotel!!!
The pool area is amazing and it has a swim up bar where you can watch the kids in the pool as the water isn't too deep, the life guards are excellent too.
Visal and Nikhil were exceptional down at the pool bar always friendly and really nice guys that will help in anyway they can.
Our room was a basic room with a terrace, but basic doesn't mean bad, the room was stunning with a huge bathroom and 2 double beds which were very tastefully decorated.
Rona and Radwan were our room attendants and they were exceptional at doing their jobs leaving amazing towel art work on our beds to walk back into.
The only thing I'd say that does need slight improvement is the food for all inclusive, it's nice but in some restaurants you don't get much choice but I haven't taken any stars away because overall this place is amazing.
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Up to 40% Off, Free Board Upgrade to Half Board and Kids Stay Free *
4.6
Google reviews (2954)
Abu Dhabi Holidays Special Offers
Prices from
£819
Based on 3 Nights, Half Board, Including Flight & Hotel
Looking out over the glorious turquoise waters of the mystical Persian Gulf, the luxurious 5-star Jumeirah Saadiyat Island is the perfect holiday haven for discovering the delights of Abu Dhabi. A private beach, refreshing pools with swim-up bars, a...
Special Offer Details
Up to 40% Off, Free Board Upgrade to Half Board and Kids Stay Free *
Up to 40% Off, Free Board Upgrade to Half Board and Kids Stay Free *
*Up to 40% Off, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 40% Off, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 1st May 2024 - 31st October 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (2954)
A Alzari
I had an incredible stay! The room upgrade and the surprise cake were such thoughtful and heartwarming touches that made the whole experience feel truly special. The beach was absolutely beautiful — clean, serene, and perfect for unwinding. The service throughout my stay was exceptional, especially at the beach and restaurants. Every detail felt so well taken care of. Thank you to the wonderful team for making my visit unforgettable. I’ll definitely be coming back!
Shaima AlGhamdi
Worth billion stars ✨ The place is incredible. I had a chance to spend one night with husband. We enjoyed the facility, the beach, the food. The staff are amazing people and very collaborative and friendly. The food is so delicious. The every inch of the resort is supported with high tech doors, water, towels, sun screens. They also provided a baby crib for our two months daughter.
Mihir Amin
We had a wonderful stay! The service was exceptional — the staff immediately recognized us as suite guests, which made everything seamless. There was no need to repeatedly confirm our room number, which made us feel truly valued. The restaurants were excellent, offering great food and top-notch service. Highly recommended for anyone looking for a luxury experience.
Sabie Conarco
I enjoy the scenery, when I wokeup, the privacy, the food is great taste, the staff services always smiling and greetings.
the cleanlimes in spa. the arrange everything is organize .
Mr. Mel who is answering my quireis about menu. Ms.Bethlehem always smiling and great even i keep asking the place I go when I missing and because she happily answer amd clear answer I keep alwsys all queries I like to know. Ms. Benita who clean and organize will our things and initiative to put things even without us aking like she put clip to our charger even we not answer and it's so nice. not crumple. she is good in cleaning so much.and fixing bed so neat.
this people I meet is very good in customer service .they look guest as special without looking status. and it's the best.
Thank you so much.
Faz S
Easily one of the best hotels in the UAE.
Extremely friendly, respectful and courteous staff who made our stay so memorable. Such a beautiful hotel and outstanding service. Can’t recommend enough.
Will definitely visit again.
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Up to 35% Off, Free Room Upgrade to a Deluxe Garden View, Free Board Upgrade to Half Board and Kids Stay Free *
4.8
Google reviews (30345)
Abu Dhabi Holidays Special Offers
Prices from
£889
Based on 3 Nights, Half Board, Including Flight & Hotel
Standing next to a pristine beach and shimmering turquoise waters, the exquisite Emirates Palace, Mandarin Oriental offers a lavish sanctuary for a 5-star Abu Dhabi holiday. Luxury is in abundance at this extravagant hotel, whether you’re stretched...
Special Offer Details
Up to 35% Off, Free Room Upgrade to a Deluxe Garden View, Free Board Upgrade to Half Board and Kids Stay Free *
Up to 35% Off, Free Room Upgrade to a Deluxe Garden View, Free Board Upgrade to Half Board and Kids Stay Free *
*Up to 35% Off, Free Room Upgrade from Deluxe City View to Deluxe Garden View, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 15th May 2025 - 30th September 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 35% Off, Free Room Upgrade from Deluxe City View to Deluxe Garden View, Free Board Upgrade from Bed & Breakfast to Half Board & Kids Stay Free when travelling between 15th May 2025 - 30th September 2025. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
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4.8
Google reviews (30345)
Yarsha
We celebrated our 13 year anniversary at Emirates Palace. We had reservations for hot tea and our server Dino was excellent he explained in details every Selection. Dino was very Professional and made us feel welcome. We had lots of great laughter with him. The overall hotel staff was amazing. Rooms were exceptional. We cannot wait to return.
Capitol 101
Emirates Palace - Afternoon Tea Event in Episodes.
We attended the afternoon tea, and it was truly outstanding. The location – specifically, the Episodes lounge in the main building’s general reception area – is beautifully decorated with a cherry blossom theme, just as seen in the online photos. We felt genuinely welcomed and received exceptional service throughout.
Our waiter, Mr. Dino – although the title waiter hardly does justice to his level of competence – was incredibly attentive and provided excellent guidance in selecting our teas. We already had a general idea of the flavour profile we were interested in, and Mr. Dino offered suggestions accordingly. His recommendations were spot on and absolutely delightful.
We spent around two hours at the venue, enjoying everything at a relaxed pace. The food and savoury bites were beautifully presented and thoughtfully curated from a culinary perspective. The chef, Mr. John, served a variation of an English meat pie as a sort of main course – again, of excellent quality, just as one would hope.
For me personally, the absolute highlight was the selection of desserts at the end. With every bite, the exceptional craftsmanship of the pastry chefs was unmistakable. Truly first-class – an experience I can wholeheartedly recommend.
Amandeep Singh
Outstanding Afternoon Tea Experience!
We had an absolutely brilliant afternoon tea at Emirates Palace. The service was exceptional. Dino looked after us with such warmth and attentiveness, and Triana prepared an unforgettable selection of treats that were beautifully presented and delicious. The teas were fantastic, and the entire experience felt truly special. A perfect honeymoon memory. Highly recommend!
GHASSAN DOSSARY
I usually try to stay at the mandarin oriental whenever I can . On my last trip , I was upgraded to a suit after I talked to the manager , whom agreed to offer a suite in lieu of 2 separate rooms. The suite was spacious and nicely decorated. The view was also nice. The hotel is located on the beach with many activities including an outdoor pool, beach access, jet ski rentals, camel rental, and many more. My kids loved their time while staying at this property. My only observation is that the building is humongous, so you end up walking a long way if you want to go form your room to lobby. The breakfast was of good standard but crowded. Overall a nice experience. The cost per night was a bit more expensive than the other hotels I stayed in while I was in Abu Dhabi, however, for the price paid and the experience, I wont be staying at this property again due to having other hotels in the area that offer a similar experience with a less cost. overall great experience.
Laura Wong
My review specifically is for the lunch at the Lebanese Terrace - this was the highlight of my weekend. I am a real foodie and was honestly very impressed by the selection and taste of the food. The hummus with meat, mixed grill platter, and eggplant starter were the best. Nady was patient and explained all the food beautiful. He made wonderful recommendations. Dessert of candy and cream was excellent. Would 10/10 recommend a visit.
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Up to 40% Off, Free 1 Time Yas Theme Park ticket per stay Per Adult Only & Child Stay free *
4.7
Google reviews (5156)
Abu Dhabi Holidays Special Offers
Prices from
£959
Based on 3 Nights, All Inclusive, Including Flight & Hotel
Embrace pure luxury, impeccable service and ultimate relaxation with a 5-star Abu Dhabi holiday at Rixos Premium Saadiyat Island. This lavish resort is the perfect place to escape with family or a loved one, offering sumptuous accommodation and a...
Special Offer Details
Up to 40% Off, Free 1 Time Yas Theme Park ticket per stay Per Adult Only & Child Stay free *
Up to 40% Off, Free 1 Time Yas Theme Park ticket per stay Per Adult Only & Child Stay free *
* Up to 40% Off & Free One Yas Theme Park ticket per stay Per Adult Only Each paying adult will receive one adult Free Yas Theme Park ticket per stay Valid for stays until October 31, 2025. Kids' ticket not included and can be purchased on the spot. One child below 12 will stay free
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
* Up to 40% Off & Free One Yas Theme Park ticket per stay Per Adult Only Each paying adult will receive one adult Free Yas Theme Park ticket per stay Valid for stays until October 31, 2025. Kids' ticket not included and can be purchased on the spot. One child below 12 will stay free
All discounts, room upgrades & board upgrades are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
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4.7
Google reviews (5156)
Rahul Pabari
Staying in room 4308, I've only been here 1 day but I felt I needed to write my review today, I normally wait until I get back. I am here with my wife and 2 kids and already this place has blown me away, it is fantastic. I have been around the world including Dubai 3 times but this is the best. We were instantly upgraded to intercon family room which is perfect with kids. The staff are brilliant and so is everything, the swim up pool bar is awesome. The food here is also the best, all the cuisines are first class including the Indian food in the buffet which was awesome. After a while I need some good quality Indian food and this place is brilliant. We are planning on cancelling our future destinations and just coming here again as it ticks all the boxes and more.
فيافي الزعابي
I’ve been a loyal guest of this hotel since 2018, and for years, it truly felt like a second home. The service was excellent, the staff was welcoming, and the overall experience was something I always looked forward to.
However, my recent stay was a huge disappointment. The last positive review this hotel received was a year ago — and it’s no coincidence. That was exactly when everything started to change.
Back then, the food menu was one of the best I’ve ever seen. It was diverse, rich, and offered a variety of options that made every meal a joy. But now, the quality has dropped and the overall service has declined noticeably.
The staff are no longer friendly or professional. The new rules introduced are overly restrictive, unclear, and make guests feel unwelcome. For example, a 13-year-old child is considered a full adult and charged heavily. The private pool, which used to be accessible 24/7, is now closed by 6 PM. Even sitting in the lobby now requires a minimum spending of 500 AED — which is unacceptable in a place that once prided itself on hospitality and comfort.
It’s heartbreaking to see a place I loved so much become unrecognizable. I truly hope management reconsiders these recent changes, because right now, the hotel is not what it used to be — and certainly not worth the premium it charges.
Melanie Thomas-Lee
We have just returned from a wonderful 2 weeks at Rixos. From the moment we arrived the staff were so attentive and friendly. Our room's were lovely. We travelled with our 3 adult children and partners and everyone had a wonderful time. Restaurants were amazing and we have booked again for next year already.
Marcel van Mierlo
It was my second stay in this beautiful hotel and this time I had the pleasure to travel with my daughter. This property is hard to describe as its really stunning and well maintained. Facilities are plenty with a breathtaking beach, tranquil Spa, well separated pools for kids and every facility one can wish for. The service is second to none and the employees are a fun mix of nationalities and really know their guests. John in the lobby bar always enquired about our day, if there was anything else we needed and always remembered our favourite drinks! Food quality is worth another mention as all inclusive resorts don't always have the best reputation when it comes to food. Here Rixos Premium Saadiyat deserves more praise as all their restaurants - including their all day dining - serve great quality meals and give excellent service. I hope to return back to this hotel and congratulate the management for achieving these high standards.
Mechelle Dacillo
I am writing to express my disappointment regarding the unprofessional behavior I have experienced from your reception team.
I have attempted to reach the hotel operator multiple times during working hours, and on each occasion, the call was answered only to be immediately dropped—without even giving me a chance to speak. This has occurred repeatedly, despite trying at different times of the day.
Such conduct is highly unprofessional and unacceptable, especially for an establishment that aims to uphold a reputable standard of service. It is concerning that this kind of behavior appears to be tolerated, as it directly impacts the hotel's reputation and guest experience.
I kindly request that this matter be investigated and addressed appropriately. I hope to see improvements in the level of professionalism demonstrated by your staff moving forward.
Thank you
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