Vikrant Pawar
I recently stayed at this hotel, and my experience was a mix of positives and some minor drawbacks.
Pros:
Spacious room: The room was impressively large with plenty of space to move around, which added to the comfort.
Amazing city view: The city view from my room was breathtaking and definitely a highlight of my stay.
Cons:
Old-school design: While the design of the room and facilities felt dated, everything was still functional and well-maintained.
Overall, it was a comfortable and pleasant stay, with the room size and view standing out as key strengths.
Leo Tokarev
We stayed at this hotel for 1 day with my wife. I had a transfer from a vacation in another country and chose Corniche
You need to understand that the hotel looks very tired. It is definitely not 5 stars, but a maximum of 3 stars - be sure to take this into account so as not to be disappointed
Of the advantages:
1. Very beautiful lobby of the hotel. There are plenty of places to relax, just to sit or drink coffee
2. Convenient location. There are many shops, restaurants nearby and generally close to any locations in the city center
3. Friendly staff - they help and communicate with you kindly
4. A nice and comfortable hall. There is a swimming pool with a good view of the city
5. Breakfasts with a wide variety of food, but it seems that this is an illusion (more details in the cons)
6. There are taxis on duty at the entrance, you can leave at any time to the desired location
Of the cons:
1. There was no hot water for the entire time of our presence - we had to wash in barely warm water
2. The room was very tired of more guests and clearly needs updating. We had dirty ventilation, dirty sofas in some white drops and so on
3. There were no bathroom facilities for two people. They all lived for one person - one towel, one soap
4. The buckets in the bathrooms look just awful. Please replace them
5. About breakfast - there really seemed to be a lot of food, but there was nothing to eat. A couple of main courses and a lot of extra. The coffee is tasteless
Overall, the hotel is normal, but definitely not 5 stars. Do not set yourself up for a high level of service and quality of the hotel
Amali Perera
This hotel is a real scam. Do not ever visit. My husband went on a business trip and asked the receptionist about the laundry service. The receptionist told him that the laundry service was free of charge and advised him to use the laundry bag provided in the room. However, when he checked, there was no laundry bag. When he informed her, she said, "Give us some time, and we will bring one in a few minutes." She arranged it quickly, and the clothes were taken in the morning for washing.
However, after the laundry was done, they demanded that my husband pay 129 AED for the service. He immediately refused, saying that this was misleading and not what one would expect from a 5-star hotel. Despite his objections, the front management and receptionist denied saying the service was free and insisted they never claimed such a thing. If they hadn’t said it was free, my husband wouldn’t have used the service at all.
We later learned that this hotel has done similar things to many customers, charging them additional fees in misleading ways. Such behavior is unacceptable. Stop scamming people and get your act together.
The room conditions were also terrible. On the first day, the bathtub was clogged, and the sink had disgusting black residue. No services from this hotel can be recommended.
Customer service is 0/10. During check-in, it took 1.5 hours to access the room, wasting our valuable time. The front desk staff and management are the worst. From 11:30 PM to 6 AM, the staff appeared lethargic and lacked the energy to work. Their tone of voice was unacceptable, and they insisted that the customer was wrong while defending the receptionist. They refused to return my husband’s clothes until he paid for the service.
This hotel is not up to 5-star standards and barely deserves a 3-star rating. It might be acceptable for someone who has never experienced a 5-star hotel, but I strongly recommend avoiding such third-class establishment.
FYI, I have attached their room conditions.
Saurav Raj
Anis aadil is a very good attentive, hardworking employee. Cleaning every day. Enough water in the room. Soap cleaning supplies! Excellent hotel! Wonderful room with sea view! Good, quality breakfasts! The hotel is located in a very convenient location!
angila narayan
Comfortable rooms, although the overall feel is a bit old and dated.
Good breakfast with live egg counters is a plus.
Swimming pool area is very average, not relaxing and well shaded. Pool depth is either 7ft or 3ft, nothing in between if you can just want to chill by the pool.