Sabah Holidays

R B

We stayed recently for a few nights in this hotel with the family including 2 young kids. Our experience was great. The facilities and pool are very well maintained and looked after. The kids had a fantastic time and enjoyed the pool. There are also plenty of an activities offered which made the time just fly past. Food offerings have been great as well. Most importantly all the staff has been very friendly and helpful. Special mention to Allen who helped us to also accommodate my wife’s food allergies. Overall truly a 5 Star experience and we will come back for sure.

Sue Evans

This ia a lovely hotel located right on the beach. We stayed in the "Garden Wing" The room was spacious and had a lovely hot shower. It was well equipped with a kettle, hairdryer, iron and ironing board. There are massages available together with walks in the nature reserve. There is also a beautiful swimming pool. The staff were amazing. Although it was Chinese New Year and extremely busy the staff were always helpful, courteous and always smiling. The prices of the food and drinks were very reasonable. As for the buffet breakfast, there were vast arrays of food which catered for everyone. There is also a buffet restaurant which is amazing serving lobster tails and seafood in abundance, vegetarian, BBQ, Asian and many more. There was even roast beef and roast lamb with horseradish and mint sauce. We could find no fault with this hotel. Unfortunately we only had a two night stay here but it was fabulous.

moreira

This hotel has a great hospitality spirit. The skinhead male staff in the Ocean Wing was one of the three best hospitality staff I have ever met in my life. He solved the difficult requests we made to him smartly and cheerfully. The rooms in the Ocean Wing were also great. I liked the bathtub on the balcony. The negative points are that it is far from the city area and the restaurant service is extremely slow, both day and night. There is nothing around the hotel. And I had dinner at Oceano, and it took 1 hour for the starter menu to be served. Well, it was during the Tet holiday, so it was crowded with customers, so it may be understandable.

Aaron H

Great staff, room service is awesome. Stayed here for two nights with wife and son. A varied selection of activities both for adults and children. I signed up my kid for the Junior Naturalist, which was quite an experience for him. Pricey in terms of activities, but worth the price.

Tj Kim

I visited here with my family. And I visited without any prior knowledge, but it was so fantastic. The feeling during the stay is as follows. 1. The staff are really friendly and humorous. 2. All the food, including breakfast, was really delicious. 3. There are many facilities that can be enjoyed on a large site, and the waves on the beach seemed to heal the tired body and mind in daily life. 4. I really liked the bedding and structure of the accommodation. 5. I didn't see the sunset this time, but I think the sunset from the beach would be awesome. So I want to visit again. 6. You may think that a 30-minute distance from the city center is a disadvantage, but the shuttle bus is suitable for going out for a day to see and eat. If I come to Kota Kinabalu again, I would say that my accommodation is here. I dare say it's the best accommodation in my life.

Durvesh

The hotel is starting to show its age. The rooms are a bit dated. But the facilities are amazing. I had to take care of my toddler while wife was at a conference. Over 5 days and 4 nights, I had the best time. So many activities to do with the little one. Never needed to leave the resort. Do you know what's better? Their service. Everyone at this resort is trained so well! Friendly, helpful, and never dismissive. Forgot something? No worries, the staff will go out of the way to get it for you. I loved this resort. Worth every cent. Thank you to the wonderful team! Shout out to Ms. Gayle, manager at front desk.

Jessie Lim-Heng

This hotel is super duper kid friendly. Got an upgrade and got the family room where the kids got bunk beds, a tv and a little table and bench. The toilet is amazing with stool and kid friendly toiletries as well. It was my son's birthday, they gave a cake as well. Overall the room is nice and spacious although a little bit dusty. But love love the breakfast spread and the facilities. Come and experience it yourself!

Grant Stimpson

For the fabulous price we were not expecting it to be so mediocre. Our room, admittedly, was on the lower price range but a car park view wasn’t great. Breakfast was a busy scrum but food was delicious and a wide selection. Our experience at one of the restaurants was terrible and after free drinks the whole bill was voided when the food came out wrong and cold. Our children loved the activities and we were grateful for them being thoroughly entertained. On the whole our three days were just ok.

Eric Tan

Beautiful resort on Tanjung Aru. Really nice resort style. Rooms may be a bit dated but comfortable. We stayed in the sea facing suite and it was impeccable. Front desk is responsive and resolves issues quickly and efficiently. Really thumbs up - one of the best service I have ever gotten. Ground facilities are plentiful and well updated and maintained. The charm of the place is in its people - staff are all well motivated and helpful. Really pleasant stay overall. Not to miss is the sunset view - no wonder people flock here just for it.

Abdallah

I stayed at this hotel from March 1st to March 6th. Initially, I was given a very old room with outdated cabinets, dirty carpets, and an unstocked minibar. When I requested a change to one of the renovated rooms, they accommodated my request—for an additional fee. The new room was much nicer and had a better view. However, the AC was not very effective, and I had to request a fan. Overall, my experience was okay, but it didn’t quite live up to the Shangri-La standard I expected. That said, Mathew at reception was very helpful and welcoming, doing his best to make my stay smoother. The hotel boasts amazing views and a stunning sunset.