Syeda Oyshe Sirajee
I had the pleasure of staying at the Nusa Dua Beach Hotel and Spa during my honeymoon, and it was truly an unforgettable experience. From the moment we arrived, the hotel management provided exceptional service, making sure every detail was carefully taken care of. The staff was incredibly welcoming and attentive, ensuring our stay was nothing short of perfect.
The Food Club House was a standout. The combination of delicious food, great atmosphere, live music, and entertaining shows made it a highlight of our trip. It’s a great place to relax and enjoy an evening out. The cleanliness and attention to detail throughout the hotel were also impressive, adding to the overall luxurious feel.
This resort is a fantastic choice for family holidays as well, with a wide range of activities suitable for all ages. The pool area was especially fantastic, offering a wide variety of food and drinks right by the water. It was the perfect spot to relax and soak in the beautiful surroundings.
A special thank you goes to the photographer who captured some stunning couple photos for us. His professionalism and talent made the photo shoot an unforgettable experience. The private pool, with its complete privacy, was another highlight of our stay, offering a serene escape.
Overall, Nusa Dua Beach Hotel and Spa exceeded all our expectations. I’m already looking forward to returning for another amazing stay. Highly recommend it to anyone looking for a perfect getaway!
David Liptrot
I read lots of reviews before choosing this hotel, the hotel had lots and lots of great reviews, but! Some, not many poor reviews! But these, in my opinion, were unjustified, I'll tell you why, these few people were reviewing the hotel based on the price of food and drink! And not for the beautiful traditional Bali hotel that it is, this is a 5-star hotel and in my opinion, the prices were reasonable, when you come to a beautiful 5-star hotel you expect slightly higher prices. Besides! If you want a sports car, but can't afford to run it, then don't buy a sports car! You get what I mean. Anyway, we had a beautiful stay and still have another 4 days to go as this review goes to press, even some of the rain couldn't dampen our stay at this beautiful resort.
Room service is second to none, within a few minutes of any request being made, and it was there and served with a smile.
The private beach is cleaned and beautifully presented every day with fresh unlimited towels.
The breakfast was plentiful with a lot of different cuisines to choose from, 3 egg stations ready to make your eggs or omelettes just the way you like them, the latte was the best coffee I've had in a long time, and everything was done with a gracious smile.
Taxi service with a fee to wherever you wish on the island is there within minutes.
Beach service, pool service, if you just want a relaxing carefree holiday then this hotel and the people that run it will take good care of you, I am already looking forward to coming back.
I can't honestly find anything negative to say about this paradise.
Karen Keavy
Beautiful hotel! So much good about this hotel it’s hard to narrow it down to one short review. Magnificent restaurants, particularly the Asian restaurant where I ate most of the time. The food was beautifully presented and a great variety of dishes and made with the freshest of fresh ingredients. Staff are amazing and go out of their way to make your stay special. Rooms were cleaned super fast and again, the staff were amazing. Don’t hesitate to stay at this beautiful hotel.
nina Weckesser
I recently stayed at this resort hotel for 8 days, including New Year’s Eve, and unfortunately, it did not meet our expectations. Despite booking the same type of room, my group and I were assigned vastly different accommodations located at opposite ends of the hotel. It was quite frustrating to be so far apart, especially since we were traveling together.
Additionally, the atmosphere was not very welcoming, thanks to numerous arrogant Australian guests who seemed to have little regard for others. This made our experience less enjoyable.
Another significant issue was the shortage of pool chairs and seating at the hotel’s restaurants. We often found ourselves struggling to find a place to relax, and the limited availability made our time here less pleasant than we had hoped. Even on the beach, it was difficult to find available spots to enjoy the sun.
Moreover, the staff was not accommodating regarding the mistakes they made during our stay, which was very unprofessional. Instead of addressing our concerns, they seemed indifferent, which only added to our dissatisfaction.
The spa was another major disappointment. Despite several people in our group requesting stronger massages during their sessions, the massages remained weak, vague, and lackluster. On top of that, they were incredibly overpriced. We cannot recommend the hotel spa. Instead, we highly suggest visiting 3D Relaxation Center, located just 5 minutes away by car. They offer a much better experience at only one-third of the price, and they even provide a pickup service if needed.
To make matters worse, we saw rats in the kitchen of the hotel, which was unacceptable. After this, we decided to dine in the city for the rest of our stay, where the hygiene and dining experience were much better.
To top it all off, the hotel staff provided inconsistent information. With a group of ten traveling together, we encountered various responses to our inquiries, which led to confusion and frustration.
Overall, our 8-day stay was disappointing, and I would not recommend this resort.
Anthony H
The best resort in Bali. Location is right along the beach, the water is very calm and safe to swim in.
Breakfast buffet is the one of the best I've been to in a hotel with so many food options to choose from.
Service is excellent with everyone so attentive and friendly.
Lots of great food options, fairly reasonably priced given it is a 5 star resort.
The resort itself has so many activities to do, many for free and some for a small fee. Stand outs were the virtual golf ( great for when it is rainy) and sea canoeing.