Bentota Holidays

Nipun Siyambalapitiya

Right from the check in we were blown away by the level of hospitality shown by the staff. We were welcome grandly. We reserved a deluxe family room and the room was a real treat. It had ample space for the 4 of us with all the necessary amenities. The room was really beautiful as well. They had a pair of bunk beds on the side which was quite a unique feature. The room had a nice smart tv and a very good wifi connection. We were treated with a nice sea view in the room as well. The food was absolutely delicious. The buffets had a good spread and variety and the chefs had outdone themselves with the food. It consisted of two beautiful large swimming pools which were really well maintained and were refreshing. They had a pool table, carrom board and a lot of board games to keep ourselves occupied. All in all it was one of the best hotels that we have ever visited.

Alejandro Dugar

The welcome is unforgettable. The check-in is super fast, the rooms are very clean and spacious. The restaurants offer variety of options. The swimming pools are great. The breakfast is very nice with local and international food options. The staff is very friendly and in general the hotel is highly recommended.

Gayathrie Sivanathan

Absolutely loved our stay at Thaala Beach! From the warm welcome to the heartfelt goodbye, everything felt so personal and genuine. The place was spotless, the views were breathtaking, and the food and cocktails? Total bae! Every moment was relaxing and memorable. Can’t wait to come back!

Mayumi Senanayake

I stayed at Thaala Bentota Resort for just one night, and it was truly a delightful experience! From the moment we arrived, the staff greeted us warmly and made us feel welcome. The check-in process was smooth and efficient. The room was spacious, clean, and beautifully decorated, with a stunning view of the ocean. The bed was very comfortable, and we had all the amenities we needed for a short but relaxing stay. The resort grounds are lush and well-maintained, creating a peaceful and tropical atmosphere. We had dinner at the resort’s restaurant, and the food was excellent—fresh, flavorful, and served with great hospitality. Breakfast the next morning and Lunch offered a good variety and was equally enjoyable. Though our stay was short, we managed to take a quick walk along the beach and dip into the lovely pool before checking out. It was the perfect escape from the city, even if just for one night. Highly recommend Thaala Bentota for anyone looking for a quick and relaxing beach getaway. Would definitely return for a longer stay next time! Rating: ⭐⭐⭐⭐⭐ (5/5)

Sanda Udu

We stayed for one night and had a great experience. The room was spacious and well-equipped with excellent facilities. The staff service was outstanding—especially from the front office and housekeeping teams. The food was delicious, with a great variety and well-arranged presentation. The surroundings were beautiful, offering plenty of great photo spots. While the beach is not ideal for swimming, it still adds to the scenic atmosphere. Overall, we highly recommend this place for both friends and family.

Nafaiz Naufer

Fantastic Family Stay at Centara Ceysands! We just had an amazing family trip to Centara, and it was perfect! The kids' pool was a huge hit – spacious and super fun for the little ones. The main pool was also just right. What really stood out was the service. Need coffee powder or water? It arrived at our door almost instantly, a speed you rarely see. Plus, the receptionist, Amasha was incredibly helpful from the moment we checked in. Centara truly shines with its excellent pools and incredibly fast, attentive service. We can't wait to go back!

Tharindi Dissanayake

Went here once with my friends and stayed one night full board basis. It was a really unique and memorable experience. When we went to the location they took us to the hotel in a boat. We went across the Bentota river to reach the hotel. Then we checked in. They have few shops around the hotel. Jewelry, clothing and etc. They had a bar and we tried some drinks in the evening they were really good. All three buffets were good. Had wide varieties of food and all very delicious. Really we had nothing to complain about the place. They offer a boat ride which goes through Bentota river and if the weather is good goes to the sea also. There are crocodiles and thats one reason to go. You can spot one definitely. Boat ride is really beautiful. Nice experience. My friends and I really enjoyed our stay. Highly recommend this place!

YOGENDRAN MATHUSHANGAR

A wonderful stay at a truly memorable hotel! This hotel is in a beautiful location—set on a tiny island, which adds a unique charm. You’ll need a small boat to reach it, and that itself felt like part of the experience. We stayed in the family suite, which was spacious, clean, and perfect for relaxing. Our child really enjoyed the stay! The long swimming pool was great, and the beach—as always in Bentota—was stunning. The highlight for us was definitely the food. Despite low occupancy during our stay, the hotel provided buffet meals twice and a lovely set menu for lunch. Everything was fresh and delicious. The service stood out—staff were extremely friendly, always smiling and ready to help. It’s a very kid-friendly resort, with plenty of organized activities, a kids' play area, and options for boating with all the necessary facilities. Overall, we thoroughly enjoyed our time here. Great food, warm hospitality, and a relaxing atmosphere made it a stay to remember. Highly recommended for families!

Shehan Mendis

It was truly a pleasure to experience such exceptional hospitality. The comfortable accommodations and attentive service made the stay memorable. Every interaction with the staff was pleasant and welcoming. The dedication to guest satisfaction was evident throughout the visit. Thank you for creating such a positive experience. Special thanks to waruna in concierge who made our booking and take care us being so helpful to us. A huge spread of foods and Beverages.i will recommend this hotel for everyone. Thanks again NH.

Piyumal Nadyapriya

Very Disappointing Experience – Poor Management and Lack of Standards We recently visited NH Bentota Ceysands Resort (formerly Canatara Resort Bentota), a place that used to be one of our favorites for both overnight stays and day outings. Unfortunately, this time our experience was incredibly disappointing from the moment we arrived. There was no one at the reception to welcome us. We waited aimlessly until, after about 10 minutes, the boat driver finally appeared and handed us a welcome drink—not a great first impression. Once we got to our room, things only got worse. The room was in poor condition, with wet marks all over the bathroom walls, which made it feel dirty and neglected. To our shock, we found a used, stinky bed sheet stored in the cupboard. In a resort of this supposed standard, that’s absolutely unacceptable. There was no mini fridge, which we expected in any decent hotel room. Even the towels provided in the bathroom were absurd—huge pool towels instead of standard bath towels. It felt like no thought was given to guest comfort. We asked room service for slippers, and were told they’d bring some. After waiting 10 minutes with no response, we called back, only to be told that they don’t provide slippers for day use guests. That’s not only unprofessional, but also frustrating. If something isn’t provided, we should be informed upfront—not made to wait and follow up ourselves. The dinner buffet was okay, and the food itself was quite nice. However, the service from the waiters was extremely poor. They seemed untrained and unaware of basic hospitality etiquette. For instance, when I asked for hot water, they poured it into a half-filled cold water glass instead of offering a fresh one—something that any trained hotel staff should know not to do. Clearing plates and guest interactions were also clumsy and inconsistent. I don’t blame the staff themselves—they were kind and seemed willing—but it's clear the hotel management has failed to train them properly. Finally, at check-out, no one even asked how our stay was—a small but important detail that says a lot about the lack of care and attention to guest experience. It’s incredibly sad to see a resort with such a beautiful location and so much past potential fall to this level due to poor management. We’ve been loyal guests here for years, but this visit has left us extremely disappointed. Until the management changes or seriously steps up, I cannot recommend this place anymore.

neha sharma

Just wrapped up an unforgettable stay at Taj Bentota, and it was everything we hoped for — and more! 🌊☀️ From relaxing beachside moments to fun-filled adventures, every day was a perfect blend of peace and play. What truly made it special were the thoughtful surprises sprinkled throughout our stay and the immaculate hospitality that made us feel genuinely cared for. Every staff member went above and beyond, and the little touches of warmth and charm made all the difference. 💫💙 If you’re looking for a place that delivers luxury with heart, Taj Bentota is it. Already dreaming of coming back! Plz note Special mention for Chef Parmesh Gowda & Chef Jasbir Singh for taking extra attention towards providing delectable food for us 🤩 #TajBentota #UnwindInStyle #BeachsideBliss #TropicalGetaway #TajMoments

Vikrant Patel

Our experience at Taj Bentota Resort & Spa was truly unforgettable, thanks to the incredible service and outstanding culinary offerings. From the moment we arrived, the staff made us feel like valued guests—always warm, attentive, and genuinely hospitable. Every interaction was marked by professionalism and kindness, making our stay feel special from start to finish. The food was the true highlight. Every meal felt like a carefully curated dining experience. Whether it was the rich flavors of Sri Lankan cuisine or the variety of international dishes, each bite was delicious and beautifully presented. The seafood, in particular, was fresh and full of flavor—clearly sourced with care and prepared with skill. Breakfasts were lavish and varied, with a spread that catered to every taste. We especially loved the local specialties like hoppers and coconut sambol, made to order and served with a smile. The chefs were also happy to accommodate special requests, which added a personal touch to our dining experience. We certainly enjoyed the dosas, paratha and poha. Dining with a view of the ocean, with the sound of waves in the background, made every meal even more memorable. The service in the restaurants was impeccable—staff were knowledgeable, courteous, and always ready with thoughtful recommendations. We certainly enjoyed the live music on few of the evenings, this was a great touch. Taj Bentota combines luxury with the warmth of true Sri Lankan hospitality. If you’re a food lover or someone who values exceptional service, this resort is an absolute gem. We left with full hearts and even fuller stomachs—already dreaming of our next visit.

roshanthajay

First time at this Resort. We had our company offsite. I must say from the welcome to the check-in, to rooms, to food, really great experience. Since it is at the end of that hotel stretch, there is a long picturesque beach. Great for a morning walk/jog. The grounds are well kept and they had a wonderful arrangement for our evening social. Their food options cater to veg and non-veg, Sri Lankan, Indian and continental. The hotel staff are friendly and welcoming. Made our stay pleasant. Great overall experience!

Greson Maxi

This hotel’s service is limited strictly to providing accommodation and meals. They do not assist guests with arranging or recommending external activities, nor do they offer pricing information for nearby attractions or services. Furthermore, it appears that they retain commissions from guests when facilitating any additional bookings, which is not communicated transparently. This practice is concerning, as the extra charges seem to benefit the hotel staff personally rather than serving the interests of the guests. Such actions are not acceptable in a hospitality setting where transparency and customer care should be prioritized.

FARZANEH P MUKHERJJEE

Our stay at Taj Bentota Resort & Spa was truly exceptional, marked by an unforgettable culinary journey led by Chef Parnesh Godwa. His passion and expertise brought authentic flavors to every dish, making each meal a delightful experience that exceeded all expectations. The attention to detail and genuine taste deserve more than just five stars! The resort itself is a stunning beachfront sanctuary, featuring elegant rooms with breathtaking ocean views and impeccable service that ensured our comfort throughout. The warmth and professionalism of the staff perfectly complemented the luxurious and serene ambiance. From the inviting poolside to the rejuvenating spa, every moment was pure pleasure. We wholeheartedly recommend Taj Bentota for anyone seeking a perfect blend of exquisite cuisine and a memorable stay. Thanks to Chef Parnesh Godwa and the entire team, our visit was truly special, and we eagerly look forward to returning. Dil se thank you to everyone at Taj Hotels for making our holiday so happy and memorable, and a big thank you to Sri Lanka for its beauty and hospitality. Best wishes, Ankur and Meeta Sharma