Wayne Scott

Just came back from 1 week holiday here. First time to this area and was very impressed. Have travelled to Turkey quite a bit and this hotel is definitely in the top 3 we've been to. Can't fault anything at all, couple of little things didn't suit us but was still bearable. The choice of food compared to other hotels I've been to was a little repetitive but I'm aware this could change towards the start of may, wasn't a big issue. The other little thing was the only bar open at night was quote small and not a lot of seating, but again this could possibly change towards the start of May. Overall staff very friendly and always willing to help. Quality of food very good. Entertainment staff very entertaining. Rooms and facilities very good for the price we paid. Will definitely be back.

james appleby

stayed in room 7212 on 1st April 2024. checked in at 21:30. we asked if its still possible to have dinner, and reception were very helpful and packed meals for us to take to our room. room was very nice, own fridge/freezer which was very handy. It seems there was too much furniture in the living room, and my youngest child said she felt uncomfortable because of it. I moved one low table to the side to make more space. I was fasting so thought my stay will be difficult here,but all inclusive meals made things very easy. massive buffet selections. food was delicious. kids enjoyed the ice cream and swim pools. the kids club was lovely, the staff Rose and Meliye did excellent job keeping kids entertained with activities. my only disappointment was to hear that the hotels private beach and shuttle bus service was closed, and reopens 1st May 2024. nearest beach is about 5 minutes by taxi, bus, otherwise its a 25 minute walk. It's quite a remote location, would have to travel about 10-15 minutes to get into town. the security outside hotel were helpful when I was arguing with some crooked taxi driver from town. I would recommend people take bus to avoid getting scammed by taxis. We had a late flight, so glad checkout time was 12pm. were told it would be 45 euros if we wanted a late checkout. I was also quoted 100 euros for a 1 way airport transfer, which I thought extremely expensive. I wish the security would try and move on any anti social guests. lot of screaming and silly behavior from some guests on the ground floor(poolside areas) while people are trying to sleep at night. but overall had an enjoyable experience thanks to the friendly staff.

Ali Yousufi

Amazing food, amazing facility, amazing all inclusive package and for an amazing price. Only 2 things did annoy me a little bit. First one the pool isn’t heated, it’s almost ice cold. That did disappoint me a lot because I love pools especially in the heat to cool you off but in these pools you would almost freeze inside. Second point is that the beach isn’t very near to the hotel. In some sites it is stated that you could reach the beach by foot but unless you want to walk 20-25 minutes to the beach it isn’t reachable by foot. I’m not a big beach guy that’s why that wasn’t so important but it may be w good information for others. But other than those points for the price you pay i don’t think you will ever find a hotel like this in turkey. Just remember the points about the pool and beach before you’re booking.

Diane Grey

Overall not too bad, some staff are not great or helpful. Entertainment staff are fantastic and really get the place going at night. Food was average but the queues were far too long so food was cold. They need a larger serving area for the capacity. Jacuzzi wasn't heated so freezing, staff kept saying they were putting it on but never did. I'd still go back though

Charlot Minnie

We have stayed at this hotel as a tour group from South Africa (Marius Du Plooy Tours) and had a really great time. The food was excellent and a lot of choices for all cultures and tastes. The rooms was comfortable and cosy. Also good value for money. I will highly recommend this hotel.

Martin Forward

Well where do I start we was a group of 7 people we did not originally book this hotel as we usually always stay at Ephesus Princess, which is about 3 hotels from this one and I have been staying there for the last 14 years, at Ephesus it’s the best and this year it did not open till May so we was transferred to this hotel well it’s says it’s a five star hotel Well we did not get that feeling On arrival, We was given the keys to our room We had a look it was just a standard room where we usually stay we paid for suite rooms And in this hotel, we was just given a standard room I believe The shower had not been cleaned properly. There’s Green shower gel down the wall. Also, water did not drain from the sink in room 5522 Some of the staff were nice But on the other hand, somewhere rude asking for tips constantly not just me our whole party We met a few people From Germany, who was lovely and people from Holland Everybody said the food was rubbish It was the same thing all the time the salad did not look very fresh every day The food was the same thing over and over No fresh fruit, no watermelon Unlike the other hotels I booked into in the area And when I knew I was being transferred to here, I found up from the UK to confirm that there was going to be entertainment and that everything was open as it says on the website it was not Also speaking to had that being so all of our bookings have been transferred to this hotel everything would be the same We had entertainment for the last two days of our holiday day was playing some music out doors but the Sound system was terrible on the first night They just borrowed the PA system from the piano On the second night music sounded better, but it was the same old songs being repeated throughout the night All restaurants weren’t open and the bars was not open with Limited drinks available So all of us had to buy our own drinks from our shop down in the town we did not use all inclusive facility as the food was not good Absolutely shocking And drinks was the same few of the staff seen us pouring our own drinks into pop And we told them One of my biggest things of this whole holiday I am a diabetic and not allowed to drink sugary drinks. I kept asking for Pepsi zero and was told they did not have it. They did not have the gas on the fifth day previous to that they kept giving me Pepsi zero, but it was not Pepsi. It was full sugar making me ill causing me to have high sugar levels this whole holiday. A lot of our spending money we was going to do trips with we had to not do the trips we had planned as we had to pay for food every day we ate a lot at the local barbecue place where the food was amazing which is directly opposite this hotel Maybe they should get the chef from the barbecue place to cook for them or teach their chef how to cook Everybody, we spoke to said the same about the food and a drink choice I did read up some of the reviews about this hotel And some of them said the food was good, but we did not experience this We was joking when we was waiting to be picked up to come home as we seen the plaque had five stars on it We believe they stole three of them from somewhere else But this was our opinion of our experience At this hotel The only one thing that was good about staying in this hotel if the really friendly woman who works in reception for the Turkish bath she was amazing and very helpful

Reinhart Lutz

Very nice. At breakfast, beware: if you get up for coffee they clear away your plate as if you've left for good even with food still on it. Friendly and attentive staff. Pool closes at 1800 in February 2024.

Stephanie Byrne

Myself and my daughter, Stayed the hotel was spotless clean,,,cleaning lady's so friendly,,all the staff were lovely and always at hand to help beautiful hotel,,thanks for the help on our stay.. Stephanie

lakshmi rj

we just came back from our holiday from Tuscan. what a beautiful stay. we went for all inclusive holiday with our 3 year old daughter. The hotel is located in the most beautiful spot, they have private beach the water crystal clear. The food was amazing and the staffs were fantastic and very helpful. Turkey never disappoints us. The entertainment teams where amazing. then only part that needs improvement is the kids play area, the room itself needs a good love.i felt it was dirty and there was not enough toys to engage the kids. That needs to be looked in to it but everything else was fantastic.

Joanna Szkopek - Owsiańska

We were in tusan resort in August 2023. We had incredible vacation in that hotel :) The staff was communicative and helpful, the location was amazing ! Close to port and center of kusadasi. Wonderful massages ! A lot of variety of food but here is also one minus -. Everything tastes similar - not enough spices. NIce animation program - especially evenings for kids and adults ! To sum up: a great place and we would like to come back here again

Anna N

The facilities are generally quite clean and the staff are on the large friendly and helpful. There is great variety of food on the main meals, but the snacks are pizza, chips and burgers on repeat. I found all the drinks (soft and alcoholic) to be awful. Shout out to the kids club team - Nur and Maria, they try very hard. Overall a nice experience and I would stay again owing to the cleanliness and freshness of the food.

Emma Porter

Just spent a week here and feel like I need another holiday. Not a fussy eater, in fact love Turkish food but spent the whole week hungry. Food is so bad. Tipped cleaners to clean room and all that was done was bed was made, no fresh towels, no bins emptied. Found staff to be quite abrupt and unfriendly, especially considering it was my son’s birthday, walking around with a badge and balloon and NOBODY wished him a happy birthday. Also reserved a table in the restaurant for 15 on his birthday, when we arrived to the restaurant they was completely unaware and made no celebration for him. Saw three fights during our stay and my 9 year old son, who cannot swim, was also held under the water in the kids pool by three 15 year olds, after they had been being really nasty to him, all of which was seen by the lifeguard, made a complaint and nothing was done about it. Also, when making a complaint about the fact my child was almost killed in the kids pool the lovely lady at guest relations suggested I check out and find somewhere better to stay! Saw two women on two separate occasions vomitting all over the sun beds and no staff came to clean it. Stayed in 5* hotels all over turkey and the world and have never seen anything like this, a very poor three star in comparison to other hotels. I don’t understand how people return to this place, it was shocking. Can’t wait to get home!!!

Katie Baker

The hotel is a bit out the way of the city but is a nice walk with beautiful views. Plenty of buses and taxis. The hotel itself is amazing with lush amenities. Three pools including an adult only and an indoor one which is located in the spa. Turkish baths, sauna and steam room is included in the all inclusive packages, and there's a range of treatments including facials and massage for additional charges, we went slightly out of season so they were happy to give us a good discount. There are lots of onsite shops selling everything from snacks to clothes and shoes, but cheaper prices can be found in the city of you don't mind the walk. There are love shows and entertainment every night which was amazing! Animation team are fantastic, and very good at getting everyone involved. Only thing I'd say was a down side was there was little for 'tweenagers' to do as the mini club only goes upto 12 years and the older entertainment is from 16 years which is a shame.

Jade O Connor

Wow I’m just home from spending a week in this amazing hotel, myself and my family and friends had the best holiday. Staff were just amazing, so friendly and helpful. Entertainment was brilliant, and the entertainment staff were great fun and so nice. Spent time chatting and playing with the kids. We loved the shows. Food was delicious with plenty to choose from. Icecream and sweat treats served all day which kids loved. The pool was great, with planty of sun loungers. Our room was lovely and spotless with a fantastic view of the pool area and sea. We can’t wait to come back next year.

jazz mehmi

3rd time to Turkey and always go to different areas/hotels. This could have been the best of them all but a few things were a let down. It was mostly positive and I did enjoy my time here. Went the second week of April and lucky with the weather as sunny with blue skies the whole week. The rooms are nice and spacious. It seems due to the design nearly all rooms get a sea view and the sun setting. Everything seemed fairly new in room and clean on arrival. Even had decent free WiFi. Oh nearly forgot but the shower was amazing just because of the pressure. Never felt that level of water pressure from a shower that I even had to turn it down a bit... Everything was very good with room the only let down was housekeeping. It was all a bit random some days the bin wasn't emptied to the point it was overflowing. It didn't seem to be cleaned or replinshed often as thought, we would use the kettle for the second time and realised no milk/whitener. Also paper cups in room not great if you do want a tea or coffee. The last 2 places we went to the fridge would also get stocked daily with soft drinks/beer, here you have to pay if you want mini bar replinshed. Facilities good, kids pool, slides, indoor pool and even a quieter aduts pool if you want to just relax without all the noise and splashing. A couple of snacks places outside doing burgers, pizza etc. Main restaurant not too bad could get repetitive if you staying for longer periods. Nothing outstanding but a fair selection and better than average desserts in the evening. The bar said it was 24 hours never stayed up long enough to find out and drinks ok but not really a drinker nowadays. Also the coffee shop was the best I have used experienced from any hotel that I can remember. As they actually make whichever type of coffee you want from proper machines as you would see in coffee shops back home. Even the filter coffee at breakfast was good. Activities during the day and entertainment in the evening, also kids club, mini disco for the younger ones. They do have a beach area from I understand but not attached to the hotel and also closed. Only opens from May and offer bus to get there. It's not near the main part of town but get bus or taxi for cheap. Think the public bus is around 50p. Or a 20to25 minute walk with nice scenery along route. They do have shops on site but as normal expect to pay more, however not ridiculous prices on some things, my wife actually picked a handbag cheaper than the shops in town Overall a vey good hotel but could have great if it wasnt for the small let downs. For the price paid would return and still recommend it.

Carla Coulton

Amazing 🌟🌟 definitely recommend. First time travelling alone and would highly recommend it. Staff couldn't do enough to help. Lovely and clean hotel

Craig A

Absolutely amazing the rooms was always clean and tidy the staff was friendly and the entertainment team was amazing especially Sam and olr they were always Bubbly and nice to be around we will definitely be back and I would recommend it to anyone

E P

October 2023 Fantasia de luxe should have another name like "Noise de luxe" and renovation is really needed. I wanted to go here some years ago…because the hotel looks really nice from the pictures and maybe because of the name…Now something happened and I came here because it was plan B. I was disappointed a little bit. Entering Fantasia should be like entering the palace like in Aladdin but it was not :( Maybe it was some years ago. Maybe one day Fantasia will be like Emirates Palace in Abu Dhabi. What I dont like the most - the guests. They behave like no comment...shoes at tables, leave fruits half eaten on chairs and all the chairs in the restaurant had spots. I think from the guests... If this would be a normal 5 star hotel this guests would need to leave the hotel, I m sure. They smoke at the restaurants balcony, at the ocean etc. I want fresh air... When I arrived at the night there was no soap at the bathroom. Just a big shampoo and conditioner. Better this than nothing... At 3am in the night was noise from the guest at the next door because of his TV. In the bath was a little bit mold. The lady has removed it a little bit but normally there should be no mold at all. The ventilation was not working in the bath room. Good was there is a normal shower (not only the US old style shower) and bathtub. No cosmetic tissues for the whole stay. No small cosmetics for the whole stay. Bath looked renovated so I give 4/5. Room I give 3 stars because thanks God no insects but super noise you hear the guest at the left, at the right and music because of the door to the hotel room. Also the window is not intact that is why your hear the noise they couldnt fix it..One night a guest was drunk&screamed2hours.Bed was so hard. I had never such a hard bed. No feather pillow&no feather blanket :( A few days before I left I got a blanket with holes..Towel was with hole one time too. The 5 stars hotel beds are normally great you feel like sleeping on clouds but maybe this is normal in Turkey a hard bed I dont know. 5 stars hotel have always feather pillows and blankets also 4 stars. Hotel quality always depends on the Manager... Indoor pool was cold on one day. I havent checked every day. The last days it was warm but there is so much mold around the pools. This all should be removed and the pools need a renovation for the grout. Spa Hammam was nice. The lady was from Indonesia. She was nice. 3 stars for localization because you can have the tour to Ephesus and see the church of Maria, Pamukkale and Izmir tour is also possible from there, it is 10 minutes walk to a bazar and to food store SOK and ocean (I think nicer beaches with white sand are in Cesme, Side, Ölüdeniz or Fethiye) this beach I dont like :( But there are some Fishers and they are nice. One allowed to fish. Next to ocean a lot of trash. This is sad. I dont understand why people dont take trash to trash bin worldwide... Main restaurant: No Ginger Ale :( Good was they have green tea. Table clothes always with spots... I like the food I give 3 stars why not more because the chicken was sometimes with fat and the turkey too. For the fish it was grilled sea bass I give 5 stars. At all you have a lot of vegetables this a plus and you have fruits too but never pomegranate :( A lot of dishes I wouldnt say the food is bad. I have read 84kg food in trash not because of bad because of bad guests they take so much and they eat less... I give 5 stars for the cakes. I like them my fav chocolate, coconut, and one other with nuts. I like at the other restaurant the gözleme. Good was: -ocean view is beautiful from the top when you are at the main restaurant -Staff was nice.. One point to General Manager: why someone needs to work till 24:00 and on the next day at 7:00? What if he needs one hour to be at home and one hour to the hotel? He can sleep only 5 hours. This is not good.

Charlotte Smith

This is probably one of the best hotels I've stayed in abroad. When we first got here we was unfortunately put in a room we didn't book so I mentioned it to reception and they moved us straight away without any problems! I found all the staff and the entertainment team very friendly and helpful. The food was okay and had lots of variety (I'm just a fussy eater but my partner really enjoyed it). The hotel is very clean and tidy and definitely well looked after. The only one negative thing I would have to say about this hotel is the showers. Everytime we had a shower the shower would cut out half way through which was really annoying and took us longer to shower than need be. The cleaning staff were also really lovely and helpful our cleaner always smiled and said hello to us and was there if we needed anything. She would also make lovely things out of the sheets on the bed which was really lovely. We had a free mini bar in our room that was regularly filled up and bottled water was available at all times. Me and my partner also had a photoshoot done in the hotel gardens and on the beach with the sunset by the hotel photography which was a lot of fun! We did buy all our photos but it's optional and the hotel isn't pushy at all. The shop keeper within the hotel was also very lovely and we had a lot of fun with him! Always smiling and happy making us laugh everytime we went in there. Overall the hotel is absolutely beautiful! I really enjoyed my stay here and will be highly recommending this hotel.

Sina Kiarash

I stayed for 4 nights in this hotel. The hotel was so familiar. The quality of their food was good. But dinner was so great. It had 4 pools and you can choose them or you can go into the sea 🌊 The performance of the animation team was poor, then you can just have a pretty program such as mini disco, African dance, Turkish dance،Dramatic gestures, and ... at night. The hotel was big and it have more than 300 rooms and usually couldn't find a seat in restaurants.

John Turner

Stayed here May 23. Pleasant hotel in general. Food and drinks were of a decent standard. Only downside is if you are with Jet2, they will give you the worst position rooms. We paid for a swim up balcony and it got no sun on it til after 16:00, then it was only on half of it. A bridge went over the top of the half the balcony too. The lady receptionist was the most rude and arrogant receptionist I’ve ever come across. Only other rooms available were upstairs rooms. Although the hotel was quite nice, be aware of the room positions they give Jet2.

Nasir Farooq

Booked through jet2 . Was a good experience. Room was clean and do cleaning every day.Good variety of food and drinks. Supermarket, pharmacy and doctor were all 5 minutes walk away. Will consider coming back soon because my kids like this place as well .

Nazir Fazel

i am currently in this hotel. rooms are very bad smells like dead rat, also sea is not clean side stinks, lots of stones and dirt. you can swim very difficult. for a family with 2 small kids you don't give room on the other side of the hotel I have gone for change a few times, the responsible person is a woman. She is not a professional, doesn't make eye contact, diet like or busy has no respect for customer. General reception staff who are not good. Staff restaurant quite good. You have to stand often and very long for food. to take as you have easily lost 45 min Few more days of our stay then they were going to give another room. we had waited more than an hour then we just left. very rude!!! ⭐️⭐️⭐️ max 3*

Dana James

Stayed here 11 September 2023 - 18 September 2023. Loved this place and wouldn’t hesitate going to go back again! Yes, they were a few areas, that they could improve on (especially mattresses), but they would be negatives anywhere. Food was plentiful; staff were amazing; complex was brilliant. Swim-up room is a must! That was the Cherry on the cake for me. There’s a Facebook page, relating to this hotel. Get on there for some great photos and lovely people to answer any questions. The members are all past, present and future guests. This will give you a ‘real’ indication of what the hotel is really like.

Ani Iv

The hotel did not meet our expectations. Although we gave it a second chance after the 2020 refresh. Two weeks before we arrived we requested that the rooms we book be close because we were traveling with our 4 year old grandson. And although the response from the hotel was positive, when we arrived it turned out that we would be accommodated in two separate wings of one of the blocks. After our persistent request for the rooms to be close, we were accommodated in two opposite rooms - one with a sea view and the other with a side sea view. We accepted the offer and settled in. It was stated that regardless of the fact that the hotel's concept for 2023 states that the children's pools are heated until 31.05.2023. for dates 29, 30 and 31.05.2023. this was not the case / we were resting from 29.05. until 04.06.2023/. And despite the cold weather, the kiddie pools were cold. .The hotel is mainly aimed at families with children, but definitely, apart from the children's pools and water entertainment, there are no other interesting entertainments for the children to play in the evening and in the morning and when the weather is not suitable for the beach. A simple wooden children's playground and a children's club with two tables, chairs and mostly old, broken toys. I describe for boys, for girls there was a separate corner for a children's kitchen. The cleaning of the rooms is good, but we had occasion to call the Reception to clean the room after we had set off a cleaning alarm. The cleaner simply opened the door and turned off the alarm without even looking at the towels lying on the floor in the bathroom. Very weak animation, for both children and adults. The biggest problem for us was the food - extremely tasteless, the cheapest and poor quality products are used. Poor assortment of fruits. There is a children's restaurant, the food served there is food from the restaurant for adults - fried chicken bites, fried potatoes, pilaf. The soups are flavored, spicy!!! A true nightmare for a toddler! The hotel definitely does not meet the conditions and quality of the price we paid. I do not recommend the hotel for people vacationing in Turkey not for the first time. I would not go back a third time under any circumstances!

Masoud Hejazifar

Hello, I came to this hotel with my wife and 6-year-old daughter for 7 nights. The cleaning service of the rooms is poor, the strength of this hotel is its beautiful exterior. The yard has several pools in different depths. It has two separate play areas for children and adults. It has a very beautiful view of the sea. 😍😍The Animation Team has a wonderful, they are very lovely and friendly. If you have children with you, I highly recommend this place.

Ludmila Mikulska

The experience was excellent. The food was great with good variety. The entertainment was great, I enjoyed the live music at the bar. All the staff were friendly and welcoming. There are plenty of amenities on the grounds of the hotel I.e. beach, pleanty of different restaurant's. Their is also a shuttle to go down to the beach.

Astrid F.

We stayed here for 2 nights while passing through. Our room was very nice, with a breathtaking view of the sea. All staff members are very friendly and accommodating. As soon as we entered the lobby and waited at the reception, they asked if they could help us connect our phone to the Wi-Fi. You have to like the huge, crowded dining rooms and endure the loud noise, including children's meltdowns. While the hotel may not be directly responsible for that, relaxation looks different to me. (A plea to guests worldwide: you can actually lift chairs easily and don't have to push them a meter across the floor when sitting down or standing up! Also, you don't need to defend the toaster ;), and you can thank the person who made you such a wonderful omelet!) Thanks to the restaurant team for doing a great job. Presenting such excellent food in a wide variety is a great achievement, and being so warm and friendly makes every guest feel welcome! There's a great spa area available, and the hammam, hot stone, and deep tissue massages are highly recommended.

Sunny Star

Perfect holiday, absolute paradise from the rooms, food, entertainment beach, loads of brilliant pools, bars, restaurants, everything great! The staff of the hotel are really nice people, they were friendly and helpful. special thanks to the guest relation team. they are truly professionals and know their job. Will defiantly be returning next year, best hotel ever❤️

Reinhart Lutz

Comfortable beds. My room had balcony with true sea view. Generous room size. Friendly and helpful staff. Good room service. Delicious breakfast buffet. No a la carte dining in February 2024. Take minibus to town center.

BJ Cin R.

We come to this hotel every year and we always enjoyed our stay. The staff are always friendly and helpful which we appreciate. There’s variety of food in all the meals, variety to choose from, variety of meat dishes, fish and big choices of salad and dessert. (Good for vegan diet). The water slides are so much fun, catering to both adults and kids. They’re only open during the peak season because the weather is warmer. Alina, the manager is super friendly and helpful. The SPA is excellent, they make you feel so relaxed and recharged. Overall, we enjoyed this hotel, it’s not perfect but it meets our needs. There’re many activities here, lots of nice and cozy area to sit with family and friends for quality time, etc.

Stephen Gallagher

To start on a high the location is great with the beach and water slides and pools very good. Rooms very poor, to start off the holiday we had to call room service to make up one of the beds, after that we had problems with ants all over our sons bed, every day we would call it in, ask for another room, nothing it's been very hard to deal with. My 7 year old son was ill overnight and needed his bed changing by room service the next day, we stripped the bed before we went out for the day but found when we came back that they had cleaned the room but left the bedding and the bed? I called for this to be fixed and a bloke turned up at the door gave me some bedding and left? Food simple awful all 5 of us have been ill and more then once, Turkish guest told us this is embarrassing and gave us name of a local restaurant which is amazing (Bare Food) find it. Animation team very poor tried to get my kids involved but they just didn't seem to want to get involved with the British families. The spa amazing so lovely and helpful people. The beach water sports team are great not sure if they have anything to do with the hotel but they are helpful and fun, you of course have to pay for the activities. Theres no English rep at the hotel so hard to book excursions, you will get a park though the door but have to use what's app to book. Overall this has been hands down the worst holiday I have every had, spent more time out of complex making sure the kids are having a great time, at a cost, the alternative is playing Russian roulette for breakfast lunch and dinner. To finish before I get a reply from the hotel we tried reception over and over, we tried customer relations (joke) should not be in that job. We tried everything but nobody gave a Dame.

Jareth's Labyrinth aka Jaja

My first time in Turkey for some well deserved R&R (booked through LoveHolidays) and had a wonderful time. The hotel is definitely more a family location but going at the end of season meant it was quieter although if you travel at this time be aware they are starting to wind things down so certain services or activities may not be on offer. My room was spacious and had everything I needed - rooms always cleaned daily unless otherwise requested. A few areas could probably do with maintenance but guessing they will be redoing over the winter months. Hotel staff were helpful and friendly - couple of times it was hard to make myself understood at reception but to be fair my Turkish is non existent and it wasn't anything that caused a problem. Food is varied and as always not what we are necessarily used to but I enjoyed the selection and trying some new things. Lots of breads, salads, chips and regular nibbles for those who prefer to stick to what they know. I am not a big drinker but did indulge in a few cocktails of which there are a few to choose from - I know some all inclusive hotels have only 1 or 2 rather than a menu to choose from. Don't expect anything fancy or with frills - but they all go down the same way and was happy with what I had. The spa facility is wonderful and treatments made me feel like a new woman! The ladies, especially Esa (sorry if I have spelled this wrong!) were really lovely - always talkative, friendly, acknowledging and greeting even around the complex. The watersports on offer (pay extra for these) were great fun and put on my brave pants to experience some solo parasailing. Definitely a great addition to the hotel and both Erhan and Farukh were the friendliest and most informative about this - they are always happy to help so go see them if you want to book in you'll find them down by the beach! The hotel is in a lovely location with a wonderful beach, dip in the sea is a must. Close to Ozdere which is accessible by local minibus transport or a short taxi ride. Some nice places to eat, a waterfont and bazaar at the weekend. My only niggle was there was nowhere to book trips/excursions at the hotel and the online companies I viewed or tried to book through are a minimum 2 person booking (something to be aware of if you are travelling alone) - typically I found an excursion booking office on my last day in Ozdere haha! Hope to be back soon :-)

shahana begum

Just got back from our holiday at this place and it really was a let down. As soon as we arrived the staff were so miserable at the reception. Most staff can not speak English and ignore anything you try to say to them because they can’t be bothered to help you. The team who work in reception to help with your concerns, the lady was full of excuses and did not listen to anything we had to say. The resort is more like a gym with the amount of walking we have to do up and down hills. The golf cart service they have, were helpful but sometimes you have to wait so long for them you end up walking and being frustrated. I think the golf cart boys were the most friendliest out of everyone, especially as we had three young children you always need a smiley face around. Most of the hotel was filled with miserable workers. The waiters who were Indian were very friendly and kind. The food was awful! They had so much choices but tasteless food. Only watermelons were cut up and their options for fruits were not great. You can not get an iron to the room without being charged extra for laundry service which is something we wasn’t aware of before, absolutely ridiculous. The midnight snack was the most disgusting food I have ever had. Options are so limited. It’s almost as if they are trying to put customers off from even leaving their rooms. The only good thing was the kids pool area. Even then you have to go and grab a sun lounger very early because it gets so packed up. Their daytime snacks by the pool was just awful. Very basic food. Honestly this is not a 5 star hotel! The views in this hotel was absolutely stunning. The sea and the mountains it was very beautiful. But yes overall so many issues I wouldn’t recommend it honestly. Save your money and go elsewhere. We changed rooms like three times, because they was just not great. Showers were not working, or the fridge wasn’t working. And the staff just seemed to keep denying that it’s not working when evidently you can see it’s not. They had so many excuses and just ignored anything we said.

Omega

Great hotel! Only 2 problems we had was the bad wifi connection. The staff fixed it within 2 days. And the rooms needs a renovation. For example the entrance doors has a huge gap at the top and bottom whoch allows bugs to enter fast. All in all definitely worth our money 👌

Mani C

Overall good value for money but definitely not a 5* resort. We stayed for one week in the Penthouse Suite as a group of 5. Positives: - Good value for money for all inclusive. - Resort looked clean and tidy. - Spa facilities were nice and the massage received was food. - Good number of pools/sun loungers around each pool. - Each pool had a "Snack Bar" which served small food and drinks. - Excursion activities could be arranged from the resort with pickup/drop off. - Taxi's available near reception. Negatives: - Everything is self service around pools and the main restaurant, so no-one will come to take your order etc. - Outdoor pools are not heated so we didn't use them. - Only one proper restaurant to use and its only buffet service for breakfast/lunch/dinner. - No room service for food (hence not 5*). - Room wasn't cleaned daily, we had to go to reception one day to ask our room to be cleaned. - Cocktails are not great quality and served in small plastic cups. Neutral: - Resort is about 20 min taxi ride from the main Kusadasi town, if your a young group who want to go out each night - don't stay here. Overall we thought for the money it is good value, however its not quite a 5* resort.

Minibus Man

5 stars Our family of 5 had an amazing time at Wyndham Residences Kusadasi Golf & Spa Turkey. Our 3 boys, aged 14, 12, and 10, were entertained from start to finish. The resort is huge, with something for everyone. There are multiple pools, including a water park, a variety of restaurants, a kids club, and a golf course. We never had a dull moment. Our boys loved the water park and the main pool. We also enjoyed the spacious and well-appointed apartments and the great location of the resort. The food at the resort was excellent. There was a wide variety of dishes to choose from, and everything we tried was delicious. We especially enjoyed the fresh seafood and Turkish specialties. The kids club was great for our boys. They made new friends and participated in a variety of activities. We also took advantage of the resort's spa, which was a relaxing and enjoyable experience. The evening entertainment at the resort was also great, especially the fire show. The staff at the resort was friendly and helpful. They went out of their way to make our stay enjoyable. Overall, we had an amazing time at Wyndham Residences Kusadasi Golf & Spa Turkey. It's the perfect place for a family vacation. Here are some specific things that our family loved: The apartments were spacious and well-appointed. The location of the resort was great. The staff at the resort was friendly and helpful. The evening entertainment was great, especially the fire show. We would highly recommend Wyndham Residences Kusadasi Golf & Spa Turkey to any family looking for a fun and relaxing vacation.

Maria Marshall

The rooms and the facilities are amazing. The food was good. The cocktails where not too good. The hotel is an hour away from the beach. They have buses that run from hotel and the beach and they drop you. The taxis in the hotel are convenient but they will charge a lot more. The folks on the from desk are nice ... but they can also be rude. It depends who speaks to you. The cleaning ladies were nice but they took the coins we left in the table without our permission. The overall experience was good.

David Robertson

Nice hotel, clean, nice outdoor pools and slides. Some broken things which could be fixed. Inside pool is poor, needs lots of items fixed. Entertainment was good. Food selection very good, drinks selection and service pretty good too. Not keen on the cats and dogs roaming around the hotel. Especially the dogs on a night standing near the restraunt looking to people to throw them scraps.

erik van balen

Our second time around at this hotel and loved it as much as the first. Amazing, clean and spacious apartments. Super friendly staff all around and great entertainment program. Great services to get to Kusadasi and most important, it feels very safe with our kids here. Thanks to all staff for a great holiday and a special thanks to Jesse for making our holiday extra special.