Kusadasi Holidays

kym mellott

Great holiday, really friendly and helpful staff all round. Late night food too which was a bonus, there was a big variety of food and the pizza was 5*! The only slight negative was the location, walking isn't really an option, but they have taxis on site so getting to the nearest town is easily accessible. The apartment was great, the room was great really spacious and there were great views. The private beach section was really good, drinks and food available and transport to and from.

Larisa Jones

Incredible staff that are so friendly and happy to help with any problem! Location is tucked away in the mountains and has beautiful scenery over the valley or out towards sea. Staff are happy to chat and the taxi service takes you outside of the resort for reasonable prices too! I recommend for a relaxed holiday. We emailed ahead to get a room on a lower floor (medical issue in the party) and they were happy to accommodate as well! Just a warning though, the resort is on a mountain, be aware there’s a lot of slopes and hills to climb up lol

Prayaag Raj Raniga

Extremely Disappointing Stay – Avoid Unique Residents Hotel Golf & Spa. Our experience at this hotel was nothing short of appalling. From the moment we arrived at 11 PM after a long journey, the issues began. The hotel had mixed up our rooms, which led to unnecessary delays and confusion at check-in. Once we finally got into our rooms, we were shocked to find they hadn’t been cleaned. The rooms were in poor condition with multiple maintenance issues: broken toilets, non-functioning kettles, shower with no hot water, and curtains falling off the rails. In the so-called "superior suite," the washing machine didn’t work and when we raised the issue, we were casually told “it is what it is.” The staff were not only unhelpful but outright rude. They lied repeatedly about room availability and cleaning schedules and laughed in our faces when we expressed concerns. There was absolutely no sense of professionalism or courtesy. The food offered was limited and extremely poor in quality. When we asked if they catered to vegetarians, they dismissed us with a laugh and told us to just eat salad. Even the plates handed to guests were dirty and oily. Booking activities through the hotel was another nightmare. Although they promised high standards, they demanded cash payments—despite having a card machine—clearly to allow middlemen to take a cut. Pickups and drop-offs were always delayed by 30 minutes or more, with no communication whatsoever. This was in stark contrast to the activities we later booked independently. Basic services were non-existent. There were no bell boys to assist with luggage across the steep hills on the premises. We were told to collect our own fresh towels and water from reception. Room service and even setting up a requested sofa bed became a DIY task—the staff member who eventually came asked us to help him make the bed. One of the worst moments was being stranded at a beach by a hotel-associated taxi driver who we called and had said he will arrive in 20 mins, who later ignored our calls forcing us to find our own way back through another taxi company 45 mins after searching the area. The hotel constantly smelled of sewage. The WiFi barely worked, and there were no instructions provided in the rooms for calling reception. On the last day, we were told our checkout was at 5 PM—which suited our airport transfer—but then were stopped during lunch and told to vacate the room by 12 PM. After arguing, they allowed us until 2 PM but continued to call us liars despite clear miscommunication on their part. This gaslighting behavior was a pattern throughout our stay. Finally, upon arrival, we were told that a “5-star all-inclusive hotel in Turkey is not the same as in Europe.” While we understood that standards may differ, there is no excuse for the appalling treatment, lack of basic hospitality, and blatant disrespect we endured. This was our first trip to Turkey, and thanks to this experience, likely our last with Unique Residents Hotel Golf & Spa. We spent 6 nights and 7 days feeling unwelcome, ignored, and disappointed. We would strongly advise others to look elsewhere.

Ram Raithatha

A Complete Letdown – Will Never Return Our experience at Unique Residents Hotel Golf & Spa was truly disappointing. We arrived late at 11 PM, exhausted from a long flight, only to find that the hotel had made a mess of our room reservations. The check-in process was unnecessarily complicated, and we were left waiting. Once we finally got into our room, it was obvious the room hadn’t been cleaned. There were multiple issues: broken toilets, no hot water in the shower, curtains that were falling off, and a kettle that didn’t work. In the so-called “superior suite,” the washing machine didn’t work, and when we mentioned it, the staff’s response was a shrug and “It is what it is.” The staff was incredibly rude and unprofessional. They lied to us about room availability and cleaning schedules, and when we complained, they laughed at us. We were made to feel completely unwelcome. The food was terrible, with a very limited selection. When we asked about vegetarian options, the response was a dismissive, “Just have a salad.” Even the plates were dirty and greasy. When we booked activities through the hotel, we were told to pay in cash, even though they had a card machine—likely to benefit middlemen. Pickup and drop-off times were always delayed, and we were left waiting for long periods without any communication from the hotel. Service was basically nonexistent. We had to carry our own luggage up steep hills, and when we needed towels or water, we were told to go to reception ourselves. The staff even asked us to help them set up a sofa bed in our room. It was beyond frustrating.

akash sharma

Avoid This Hotel at All Costs I would strongly recommend avoiding this hotel. After arriving exhausted at 11 PM, we were greeted with disorganisation—our rooms had been mixed up, creating unnecessary delays and stress. The rooms we were eventually given were dirty and run-down. The shower had no hot water, the toilets didn’t flush properly, and basic appliances like the kettle were out of order. In our suite, the washing machine didn’t work and staff offered no solution besides a dismissive response. We were appalled by how rude and unhelpful the staff were. They misled us multiple times and made jokes at our expense when we raised genuine concerns. Food options were severely lacking. When we asked if there were vegetarian meals, they smirked and told us to eat salad. Even worse, the dishes being served on were clearly not washed properly. Excursions booked through the hotel were chaotic. They insisted on cash payments and provided little to no information about the schedules. Pickup times were always late and coordination was poor compared to third-party tours we booked later. Even basic services like room service, towel delivery, and luggage assistance were ignored. We were forced to carry our bags up steep hills ourselves and collect our own supplies. One staff member even asked us to help him make the bed we had requested in advance.

Süleyman Çevik

We have expected more delicious foods but foods were not as we expected. Rooms are not satisfied but the only good thing is sea and drinks. It is nearly worth to go but I am sure that you can find more price effective places. Last but not least I can mention that stuffs are very kind. You can stay this hotel without hesitation but keep your expectations minimum.

Farman Afridi

I stayed with my family there for one week. Great location, nice family room with great sea view, the cleaning staff were very friendly and helpful. The food was great with different meals from breakfast, to dinners there always something there to eat at the restaurant with all inclusive. The beach was nice and clean, kids pool and fun activities for kids. I would recommend it to anyone who wants to visit with family or friends.

kenshin sto

Stayed 10 days in this hotel. It has a good location near the city of Kusadasi. They have 4 pools and you can find pretty much everything you need in small stores inside of the hotel. They have a small supermarket, barber, photographer and a souvenir shop. most of the staff is friendly and ready to help. Some negative points I want to raise that was annoying to me. - Bathroom has a sewage smell. - Mattress is a hard board with a sheet, very hard and uncomfortable. blanket is like a large towel. - Food is ok. You have descent choices, but don't expect to be impressed. A lot of flies and food can be cold and not fresh. Very disappointing that they don't serve warm drinks during lunch and dinner.. - You might get stuck in the elevator. Wasn't a nice experience with the kids. - The room gets cleaned daily, but they forget to vacuum under the bed and there are literally dust clouds under the furniture. They also forget to replenish the soap. - If you room is just above the lobby, you will hear loud music every night. - the beach is underwhelming. not enough chairs to lay on and the beach is not wide. only room for two rows of chairs and that's it. - Don't bother going to their restaurants. It is basically the same food you get at the canteen, just better presented and way longer wait. And again do not serve warm drinks.. - Kids bathroom is very dirty and is often broken. The club is due for some renovation. They almost have no toys. Looks like it is just some tables and chairs. The employees are friendly though. - We wen to a small town called Selcuk to visit some market, which is 15 min from hotel. it was 60 euro to go there and back. what a rip off. don't take the hotel taxis and negotiate the price beforehand. In short it was a bit disappointing. I would give it max 3 stars. All these little things matter when you pay a lot for your holiday and have a certain expectation.

ieva abola

We stayed in Tusan hotel for an week. Food and room service was amazing. Top of the level. But, inside swimming pool was freezing cold .we went to the guest relation room for let them know every day, but they just turn on warm water in the swimming pool only when we arrived. They just said technical problems... What a joke.... We understand that we come when there is not a session, but at last warm swimming pool should be able,for make a kids entertainment. We stayed in the hotel from 15th to 22nd of February. All hotel was full of the guests, but just 2 nights we had it Piano and violin entertainment. There wasn't any other activities for kids. Kids gets bored all week long. In the beginning in the restaurant asked to us for pay extra money for coffee and tea even we were All-inclusive. We went before in other holidays and nowhere we didn't pay extra for sauna, but in Tusan aksed for 15min €5. We spend so much money, but absolutely wasn't worth it. And is not 5*hotel.more than 3*we can't give it.

Ian Grant

A lovely hotel in a lovely place. The hotel is clean, friendly and well maintained. It's low season, so some facilities are still closed and some being made ready, but the atmosphere is still relaxing and welcoming. Staff are efficient and enthusiastic. Food is good, though the restaurant is very busy in the evening. All in all, a very nice place to be.

NBDE Anatomy

It’s a very mediocre hotel. Rooms are OK. Nothing fancy for the price you pay. There is almost no room service unless you go to reception and complain couple of times! Food is good. There is no access to beach. You have to take a shuttle. And the beach is rocky also the chairs and shades are very old and ugly! Very very busy.

Afsaneh A

We stayed at this hotel for a week in May 2025. Pros: The quality and variety of meals were good. The pools were very clean. The staff were polite and respectful. Cons: Housekeeping was very poor. Room cleaning was limited to replenishing bottled water, shampoo, tissues, and making the bed. The room floor and bathroom were full of hair, and only after five direct requests did someone finally come to clean it. You have to specifically request for the bed sheets to be changed. There are no slippers provided in the bathroom. The sofas and chairs in the café where ice cream and desserts were served were very dirty.

Thomas

I visited your hotel with my wife and 5 year old child 2 weeks ago, it was my first time here. The hotel was very clean and the view from our room was magnificent. It would have been nice if the hotel staff was a little more cheerful, but the food and variety of food were plentiful and delicious. The animation team at the hotel entertains people very well, we were very pleased with Deniz who works in the kids section, my daughter loved it very much, she still hasn't forgotten her name, that's why I was going to give the hotel 4 stars in the rating, but I'm giving it 5 stars because of the kids animation section.....

Lynn Johnson

The resort is in an ok location, the suite we had was a 2 bedroom. Not a cup /spoon was in the kitchen so we had to borrow from the restaurant. The resort had issue with water one day and no electricity on another. The fridge was supposed to be refilled daily which it wasn’t…,, Never were the soap/ shampoo dispensers The food was only warm never had a hot meal There were glasses and plates left in the stairs. No order in the restaurant for kids not bringing scooters or balls in! Far too noisy during the day. We have stayed in different hotels inc and this wouldn’t hold a candle to any of them. The staff were amazing and very friendly Would not be coming back!

Nikola Georgiev

Last year we've had a great time, so we decided to spend our holiday this year also there. But a few problems, 1st really poor room cleanness, dust everywhere, not been hoovered at all, hair in the shower hair around the sink. Then after the 3rd night when we were supposed to get our room cleaned and linen changed, nothing we had to ask to at least get our bed done. Worst of all cleanness wise in my brother's room there was a piece of glass which he stepped on and hurt his foot... Second thing is that last year the animation team was amazing, this year, as it seems it is not hotel employed animation but agency and they were not good at all. Really sad to say all that, as we recommended the hotel to all our friends and family...

Lala C

The hotel was great. We went on an all inclusive stay, there was soooo much food. I do feel they should extend the eating times 1.5 hours isn’t enough time. It will help with wastage… The hotel had entertainment at night, not sure of this is the same during the week. Like quiz night and people performing. The bar for alcohol only opens at 10. So if you have an excursion early morning they cannot give a quick shot before you leave… Only issue regarding the room was the cleanliness in the showers, the grouting of the tiles were discoloured. Spa There is a spa where we had massages. They was nice, not strong enough. Salon There is also a salon, my friend did her hair, which we didn’t think was worth the money, the curls went flat by time we got back to the room. I did a pedicure, they didn’t fill the bowl to fully cover my feet only my bottom feet were in the water. I needed her to do the whole feet as I did a foot peal before the holiday. She also cut my toe which was bleeding, it’s been 1 week since and my toe is still hurting. I didn’t bother paint the nails as I was in pain. After I was done, I didn’t received a discount for my bleeding toe, he didn’t have exact change to give me so he went next door change and came back with a rip in half 50 lira. I guess he was hoping for me to say keep it. I took it. No one in the salon can speak English however they are charging tourist prices in euros. My other friend broke a nail. They do not have nail equipment to fix acrylic. The lady didn’t even had gel polish.

F Thompson

Great overall experience. Very clean, a lot of staff, well managed. Good food. Constructive feedback: We found the the music just too loud, annoyingly loud, especially during the shows. No idea why they have it so loud, really. It would have been nice to have more food/snacks options at the beach. Only Burger and hotdog everyday is quite bad... Not a great hotel for kids under 4 also, as there is nothing for them, no dry playground and the slides are for big kids also, especially with that freeze cold bucket splashing water all the time. But apart from the above, the hotel is great, we liked to have the bus going to the beach everyday, the room was good and the staff is very friendly and they keep the place in great condition, everywhere and eveyday. We also loved the Colombian and Zimbabwe shows.

Frank Patt

This was our first family all-inclusive so we have nothing to compare with. We also went in April when naturally there are less people here. Overall the hotel, pools, spa, service, entertainment, cleanliness and safety were very good. We had no complaints. The only slight concern for guests visiting in peak periods was the size of the dining hall, it was busy around dinner time, and there were queues at the bar in the lobby bar at night. Apart from that everything else was spot on.

Tom Valkhoff (DJ Streetwise)

+ Transport was handled perfectly + Super friendly staff, except for one bartender + Beautiful pools + Great food + Great entertainment - The water was absolutely freezing, please heat it up a bit. Everyone had blue lips and was trembling. Most people didn't swim because of this reason. - Not everybody at the bar or at the omelette station speaks English, Dutch or German which can be very frustrating when you try to place an order. - There were not many cocktails and most of them did not taste very good. I would not have paid money for them, but they were all-inclusive. - At the poolside, water cups were given instead of plastic cups, which ruined the drinking experience. Will we be back? Yes, if the water won't be freezing anymore, because that was by far the biggest letdown. For the rest? Keep up the great work!!!

Brian Fisher

I dont really leave reviews but after reading some negative ones about the food and cleanliness of the hotel I thought I'd stand up for it. I've been on many all inclusive holidays and I found this hotel to be excellent. The food was plentiful with a great choice and the cleaning staff worked hard. Sadly I believe some complain as they want to get some sort of compensation. Or they are just ignorant or ungrateful. I heard someone complaining there wasn't any bacon. As they don't eat pork in a Muslim country I wonder what they expect. If you can't do without bacon for a week then stay in England for your holiday. Someone else said the food wasn't cooked. Well 6 of us for 2 weeks never found any food undercooked. It was hot, plentiful and very good. So please don't listen to the negative reviews. The hotel is excellent and we wouldn't hesitate to stay again. Keep up the good work Ramada hotel and suites.

Shayan Ghadamgahi

It was an awesome stay in this hotel. We were 5 persons all enjoyed it here. The rooms are very good and clean. The staff are so kind and friendly. The food quality is excellent. The pools are clean and big. The beach of hotel is so good,you can swim there easily. Animation team is very nice,they do their best for you to have so much fun,night animations are very enjoying,Sinan is so kind he always smile and make you feel great

Amy Biggins

Rooms as basic but clean and spacious Location is beautiful in terms of beach location but nothing around outside of the hotel. The hotel is spotless every where. Service as been spot on. Animation team are great and friendly and lots of activities during the day for example ping pong, darts, balls. Night time entertainment isn't great and kids of all ages are bored. Bingo, karaoke and quiz are not good sources of entertainment. The 2 best shows was the Mongolian dance show and Zimbabwe dancers was absolutely amazing but on the other days, there needs to be more entertainment for children of all ages.

Amyleigh Cavanagh

We are just back from a week and had a great stay the animation team where amazing lovely to speak to and great with the kids but I am so disappointed with some of the other staff members particularly the female bar staff, I have never encountered such rude behaviour because they couldn’t understand what I was asking for in English which was a bottle of water, for a 5 star tourist hotel the bar staff know very little or no English at all and the way a particular bar staff treated me was disgraceful she then remembered my face and proceeded to clearly talk about me any time i approached the bar rolling her eyes making comments to other staff members who all then looked at me and started laughing making me feel really uncomfortable to the point I had to send my partner to the bar when I seen her serving which is not what you want to feel like when your paying a fortune for a family holiday. The first time when she aggressively said bottle of water in Turkish and slammed it on the bar I thought maybe she was having a stressful night but to proceed to remember my face and treat me the same way everytime I was served by her throughout the week is honestly so disrespectful and rude! a few times she ignored me all together and proceeded to serve people behind me and then when they said no she’s first she rolled her eyes and just stared at me with a dirty look on her face! Totally unacceptable behaviour and really put a damper on what was a lovely stay at the hotel. As I said animation team staff where amazing cleaners also very lovely even tho there was a language Barrier always smiling and very friendly and always did something cute with the kids teddies in the bed after cleaning the room which I thought was a lovely touch. Unfortunately due to being made feel the way I did and being treated so poorly all week by particular female bar staff we will not be back which is disappointing as other than this we had a lovely stay. I think some staff training is in order on how to treat customers who save all year to have a week or two away with their family! Food was a great selection every night & kids could go and get ice cream on tap which they loved and always something fun to do at the pool throughout the day the man who did the pool Zumba was amazing and so lovely and entertainment at night was great. Would also like to add not once but twice when we where leaving the hotel at night we asked the reception staff to call us a taxi and we where told no problem and to wait outside for it, both times they forgot to call one and after waiting for over 15 minutes outside we had to go back in to tell staff it hadn’t arrived and then they had a giggle and picked up the phone to call one as they had forgot the first time! No apology or anything and it was like they found it funny as they were laughing amongst themselves when I had to remind them. So disappointed

mira kasprzyk

Wonderful hotel,food and all but a few problems, it took my family 4 hours to get a room, water CANNOT be drank it tastes like poison!💀[so dont order a drink with ice] rooms overall- its good.. but my aunts keycard wouldnt open the door and plus the safe in MY room was already locked!💀, when there is a party you CANT hear anyone!! water drips from the corners and had dripped on me. overall crowded pool [edit] My aunts room keycard for her room ,2640, doesnt work!! and we had to wait so long for the battery to get changed

FAZIL ACIS

I was feeling exhausted from the intensity of work. I needed a perfect and trouble-free holiday. As a result of my research, I saw the Sealight hotel and decided to try it. Just for a weekend. We had a wonderful holiday at Seaight hotel. The beach, sea, delicious food, always kind an helpful staff, made me feel a king at the hotel.Animation and watersport facilities were also perfect. I am sure I will try this hotel again and again.

M C

Very friendly and welcoming staff Location, great for beach, but very little else in immediate area. Food choices for all meals are extensive, it is possibly not for diel hard "full English" lovers, also queues can be excessive for omelettes and fried eggs in the morning. Drinks appear to be of a good quality, alcohol content is questionable, however, not a bad thing when on offer 24/7 in main bar. Rooms like some areas of Hotel, whilst a little dated, appear to be functional, clean and of a good size. Couple of nice pools, supported by good entertainment team. All in all a good quality establishment, but don't expect the Ritz, bearing in mind cost paid. For those who love 24/7 in Hotel all inclusive, then I feel this would be a sound choice.

Emil Gerrard

We had a family holiday with children. We really liked the hotel. The food was varied, the area was large, there were swimming pools, the room had a wonderful view of the sea. The evening programme was varied every day. The animation guys were cool and positive. The children were always in the mini club. Lots of different games. They gave out certificates. The children were happy and so were the parents.

James

Welcoming, friendly, professional staff on all levels. The food quality and variety were excellent, but the hotel is in need of a makeover to keep up with the times. It's the little details that make a big difference in the overall experience. I wouldn't say it was five stars; nevertheless, it was an enjoyable stay, though I would not return. This is my fifth trip to Kusadasi, and I have stayed in other hotels in the area that exceeded expectations with fewer stars. However, the spa facilities and treatments are excellent - again, friendly, professional staff. Free internet should be provided, in my opinion, especially at a five-star resort.

Alex Vlad

We booked 7 nights, and the service and food were great. I have no complaints about my time at Fantasia. The staff was very helpful with all of our requests. The food was fresh and high-quality, with a wide variety of choices. Overall, I would definitely come back for a second stay.

tteggah

Spent a week here at Easter. It was absolutely fabulous. Ken and Yaya on the entertainment team were amazing. They make the place so much fun and really get everyone involved, especially the kids. They really made the holiday for us. The hotel was great. There is lots of food and plenty of choices. There are bars everywhere! You're not far from one wherever you sit, they actually make cocktails for you on the all inclusive package, normally it's just poured out of a container but the bar staff are brilliant and fresh cocktails made with loads of options. You have a mini bar in your room, which is all-inclusive as well. Totally don't notice the building site next door. Plus, it's nearly finished, so I won't bother you. The pools are great. the only issue is there's no shallow end for the kids. They're have to play in the baby pool. 100% recommend this place, and we have booked to go again next year

Kateryna Hembarska

Lovely place for a family holiday. Great water park, food is good, hotel is clean and staff are very friendly. It is rates as 5 star hotel but i would say it needs a bit of TLC to hit tat 5 star, it looks a bit tires in places. If you are looking for luxury it is not the place but if you are looking for a place to go with family that has good selection of food, clean toilets and lots of them around, 8-9 slides, 2 big pools and a private beach than this is what you are looking for. Would definitely recommend, good value for money. Staff is their biggest asset, they are always polite, very helpful and accommodating.

Olene Kykyova

We chose this hotel due to its reasonable price and convenient location. The food was at an average level, but the staff was always accommodating and tried their best to meet our requests. Throughout the day, there are various activities and bars offering drinks and snacks to satisfy your needs. The water park is also great, and we really enjoyed the sandy beach. Since we didn't come with high expectations, we were very satisfied with our holiday. We would like to thank the friendly staff for their excellent service and warm hospitality.

Marcin Mlynarczyk

Great service, staff friendly all around and helpful. The rooms could use some improvement. In our room A/C wasn't cooling and would stop working within 30 minutes, fridge was pointless since electricity wouldn't work if you left the room with your card in hand and if it was on - it was warm inside, shower in the bathroom needs refreshing. The food was great, especially the grilled section in the evening. Fantastic place to come to with children, but there is a separate section with a beach fir adults.

Mihaela Bargan

1/5 – A ruined holiday at a hotel that does not deserve 5 stars We stayed at Aria Claros Beach Resort in July 2025, as a family with two young children (ages 2 and 8), expecting a proper 5-star experience based on how the hotel is advertised. Unfortunately, it was a major disappointment from the start. 🧹 Cleanliness – unacceptable: The room was dirty, with cobwebs and actual spiders The air inside smelled bad and musty The bathroom had mold, stains, and obvious signs of neglect Towels were stained and the bed linens didn’t feel clean We even saw mice near the pool, in the water overflow area – clearly unsanitary 🛏️ Room comfort – well below expectations: Beds were extremely hard and uncomfortable, with makeshift supports under the mattress Pillows were flat and of very cheap quality The child’s bed was just a poor-quality armchair I had to use blankets from the closet to make a more bearable sleeping surface 🍽️ Food – poor, repetitive, and chaotic: Long queues at every meal Small portions, poor quality, and very disorganized service There was absolutely no food suitable for young children Plates and cutlery were often dirty Flies were everywhere around the buffet – hygiene is clearly not a priority 🥤 Drinks – very low quality: The minibar only included still water Drinks from the bars were of extremely low quality, often undrinkable The included coffee (from a machine) was terrible; a decent coffee costs €6–€8 despite this being an all-inclusive resort 📞 Customer service – unhelpful: After several complaints, a cleaning team did come and do a so-called “deep clean” – spiders were removed, but conditions remained poor The reception simply apologized without offering any real solutions 🧒 For a family with small children, this hotel is completely unsuitable. It was a stressful experience when it should have been a relaxing holiday. --- ❌ Conclusion: Aria Claros Beach is not a 5-star hotel. Generously, it could be rated 3 stars. There are serious issues with hygiene, comfort, and service. I do not recommend this hotel to anyone – especially not families. Avoid it if you're looking for a clean, safe, and restful vacation.

Илья Остроумов (Ostick)

I'm here with my family I loved everything about the hotel it has a beautiful view. Good for relaxing and having fun, my children also loved it. Thanks to the guest relations Mr.Cagri for helping us all the time. He's a very good guy.