Tenerife Holidays

Cezar Andrei Trandafir

I stayed at this hotel between June 3-10, 2024. It is very well positioned: close to the city center, the beach, the bus station. The food was good and the staff was very kind. Special thanks to Mrs. Anabel at the reception and to Mr. Carlos, who was the kindest and had an impeccable behavior when he served us at the table.

Kayle

Lovely hotel and location only reason a 2 star is the food. There is not variety, all days was the same, ended up eating out for breakfast lunch and dinner! Can’t fault the rooms, service or pool

Elizabeth Chapman

I'm very surprised by some of the bad reviews here - I'm not sure what people expect, maybe they thought they had booked a 5 star luxury celeb experience. Food was absolutely fine, something for everyone (that's why they cook a 'mismatch' of choices) - not a bad thing! We loved the selection available. Loads of different meats every day, shout out to the grilled chicken, sausages and the meatballs and that red sauce...yum!!! Breakfast was full of delish meat, cheese, very nicely fried eggs, I absolutely love eggs and cooking them for loads of people in a hurry isn't easy. Every egg I had was runny yolked but no snotty white: perfect. Staff were lovely even though we can be on the cheeky side! They accommodated everything we needed and were friendly and funny. We did all inclusive and the bar staff were great! Thanks for the tequilas guys! We loved them (all 100 of them hehe). Yes there isn't a bar on the roof but no-one ever said there was so I wouldn't complain about it! The beach is right around the corner, better to go there and enjoy the beautiful views of this enchanting area. We had an amazing holiday, would def recommend.

Lilly Chris

Great location in walking distance to beach promenade, shops and attractions. Good food - I loved soups especially. Very friendly AND such helpful staff.

Mikko Korhonen

We were in this hotel for one night. The first thing that came to our eyes was strange location of kitchen it was in some wardrobe and it was just in front of beds 🛌 Yhe second thing was the view! It wasn’t great. Then about the towels . You know I wouldn’t like that somebody touches a towel that I use for cleaning my face. Also the furniture was damaged and old. The walls were damaged too.But then good thing: They have smart shop on last floor and a normal small supermarket on 0 floor also the breakfast was great . I recommend taking pancakes and some jam.And there was a lot of noise at night

Gigi

I had the most incredible experience at this hotel last summer that I will cherish forever. Not only was the staff extremely friendly and welcoming, but something truly magical happened during my stay – I met the love of my life right here at this hotel. The hotel itself was lovely, with beautiful rooms and fantastic amenities, but it was the special moment of meeting my partner that made this place unforgettable. The atmosphere of the hotel was so romantic, and everything came together perfectly for us to connect and fall in love. I am eternally grateful to this hotel for bringing us together, and we have decided to come back every year to celebrate the anniversary of the day we met. This place will always hold a special meaning in our hearts, and we cannot wait to create more memories here in the future. Thank you to the staff for making our stay so wonderful and for being a part of our love story.

Shane Stephen son

Cheep and cheerful. 3 nights at £87 upgraded to all inclusive for extra £28 a night Rooms are plain and clean. Bathroom has selection of sanitation towels act, shampoos, razors even cotton buds you’d think we were in a 5* establishment. Restaurant has variety of different foods catering for all. The food was really good packed with taste and flavour. Can’t fault the bars at all. You ask and you’ll get! Self service soft drinks and beers you only need to ask for spirits, cocktails at the bar. Pool was warm enough for time of year and plenty of sun beds available. The entertainment is a downfall tho. Altho considering the price we’ve paid it’s to be expected something wouldn’t be as good. Not to worry tho had beach with entertainment bars is a 5 minute walk.

Daisy Jae Richardson

I am aware this hotel is only a three star but it still should have certain standards which were just not met at all. Hotel is in a great area, close to beach and marina. My biggest complaint is about the food. Me and my partner both got food poisoning from eating in the all inclusive so we were ill for our whole holiday, we had a chicken burger one lunch time and the chicken was pink in the middle, how can you serve that, i saw flies crawling over the food. We ended up eating out most days. Pool is a lot smaller than it looks in the photos, there’s about 500 sun loungers and a small pool so if your not at the pool by 8/9am your not gonna get a space, every single morning it was absolutely packed so we didn’t get a chance to go in the pool until our last day there. Key cards for room never worked was constantly going to reception to get sorted. Room was quite small, no aircon. Our safe didn’t work. The door to our room was very dodgy, you had to really yank it open and slam it to shut it properly. We had a house keeper knock on our door and just opened the door to come in straight away while me and my partner were laying in bed, didn’t give us a chance to come open the door or say anything just opened the door to come in which is ridiculous. The balcony was filthy, had loads of cigarette butts on the floor when we first came into the room. Beds move around so easily and are really uncomfortable. Only one plug socket in the whole room and it was in the bathroom above the sink which was not helpful at all. Entertainment in evenings isn’t great. Definitely won’t be staying at this hotel again, would avoid it.

Aaron Summers

The marketing photos of this hotel do not reflect reality. Although the rooms are kept very clean the overall hotel is very dated, right out of the 1980s package holiday era. A third of the staff seem miserable in their jobs, the rest are amazing, especially housekeeping and in the sports bar. I was all-inclusive and strangely there are no validity checks at meal times so anyone could walk in off the street and have free meals. I found this very odd. The food was good, fresh and varied, however the meal experience is more akin to a holiday camp / school dinners than a gourmet dining experience, as advertised on the glass wall upon entry. The location of the hotel is good and in a relatively quiet position close to the seafront.

Jennifer McC

The rooms were standard, nothing to write home about.. but also nothing to complain about. It was cleaned daily by housekeeping, free from bugs and had an amazing view of the sea, pool and mountain. It was very central, with the beach and restaurants only a 5 minute walk, and the bus stop directly outside the hotel. Free carpark also on site in case you want to rent a car. Breakfast was ok, all you can eat and free so honestly can't complain. Had both day and time time entertainment by the pool. If you want a clean hotel, close to everything I recommend

Catherine Boyle

Our recent stay here was awesome the staff worked their socks off day and night. The catering staff were so accommodating and welcoming the room cleaning staff doing a fantastic job. Our room was great we had view of sea and street our room was checked every day. The pool was very relaxing area and the location of apartments was fab. Couldn’t really fault this place I hope the staff get the wages they deserve for work they do is incredible

Luke Flintoff

Positives: • The rooms are extremely clean and tidy. • Our apartment was very spacious • The balcony was very large and a nice space to spend time. • The staff were friendly and polite • The apartments are in a prime location on the front. • The view from the balcony was pleasant looking out to sea. • Spacious fridge. • Tidy, well kept pool area. • No competition for sunbeds. • Breakfast buffet included with the price of the room. • Personalised message in the room upon arrival (parents' anniversary). Negatives: • Only the main living area is air-conditioned. The bedrooms are not. • The ceiling fans in both bedrooms required servicing or replacing as they could only spin slowly at full speed. This, paired with the lack of air-conditioning, leads to warm bedrooms. • One of the sinks was missing a plug, meaning it couldn't be used for wet shaving. • One of the showers was draining slowly. This was fixed by the maintenance team whilst we were staying. • There is only one lift for the building, which is also used as a service lift for staff. This means the lift often took a while to arrive and was scratched on the interior. • The lift was also noisy and juddering, which didn't inspire confidence. • There were also several tiles missing from the swimming pool floor, which have the potential to cut your feet on. Overall, I would recommend these apartments as the price was reasonable with included breakfast, the room spacious and clean, and the balcony had a fantastic view. The location is also a big positive

Jer Roche

Lovely room cleaning services excellent. Nice breakfast good variety. Pool lovely but unfortunately for use since Monday the builders are doing renovation to apartments near pool and it's2 kangos making noise from 12 till 4.30 every day since, its like a building site. At least we have 1 more day to listen to it and we are off home. It's a pity really as it is very loud and if I was informed before coming I would have changed my accommodation especially when it has gone on for the entire week.

Craig webb

Great location can always get a sunbed this was in may. WiFi only decent around the pool and reception areas. Reception staff were great. We had a 2 bed apt with a sea view and it was huge ! However we all came back with flu probably from our room cleaner she was full of it ! Maybe tell your staff not to worry when they're clearly not well. That said we have booked again for November.

Lowry Construction

Excellent location - surprisingly peaceful yet close to the beach, restaurants and shops. Very clean, comfortable bed, good shower, quite spacious, good curtains to block out the light. The bedroom area had little natural light but there were lots of lights available and as you only use the bed area when you want to sleep it didn't bother us. Kitchette has everything we needed to make lunch. We didn't upgrade to the sea view but had a pleasant outlook onto the gardens/other apartments which were well maintained. Pool area was very relaxing with plenty of beds spaced out and lots of areas to sit and relax. The pool staff were mixed - some friendly but some indifferent. Food was better than I expected and the restaurant staff were friendly. I'm gluten free and found lots of options. Breakfast had lots of fresh fruit. The internet wasn't the fastest. Overall we would happily return, it offers excellent value for money.