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- Penang
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Thailand
- Bangkok
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- Khao Lak
- Koh Samui
- Krabi
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Canary Islands Special Offers
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4.1
Google reviews (5090)
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£299
Based on 7 Nights, Self Catering, Including Flight & Hotel
Located in the sunny getaway of Playa Blanca, Lanzarote, the THB Tropical Island resort offers a retreat that perfectly blends relaxation and adventure. Whether you're travelling with family, friends, or as a couple, this vibrant resort is designed to...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (5090)
Pete Martin
The good, bad and the ugly is a perfect summary of this hotel. The hotel has good facilities with lots of space and pools. The main pool is unheated and cold but the smaller pools around the complex are heated and great. If you get a room make sure you get a pool room on the ground floor. The kids just loved walking out and jumping in the pool. The bad part is the cleanliness and condition of the rooms are really poor. Ours was pretty grim in places but we knew it wouldn't be 5 star but still basic cleaning was lacking. Such a shame. Our room did smell really bad from somewhere but we paid the price for a good location near the pool.
The place is dated in places so be warned the rooms are 2 or 3 star at best. Wouldn't stay here again but for the right price and you don't mind cleaning the room yourself.....heck there is worse out there......just don't think it's 4*...miles away.
Jamie Sutherland
We had a fantastic long stay here. We were concerned about negative reviews about the food, but its been hands down the best selection and best cooked all inclusive we've had the pleasure to enjoy to date.
Pools, gardens and all areas were well kept and maintained. The staff were all very friendly, especially at the buffet.
Our kids had a great time in the pools, spent loads of time going down the slides and at the pool activities. We only could manage one evening of the entertainment, which was the acrobat trio which was a great show, mix of comedy and awesome feats of strength and balance!
Dean Harding
I booked this hotel earlier this month room tropical 529 and I seriously can't understand the bad reviews room was clean and cleaned everyday very spacious shower is like a jet wash perfect view of pool front and back and it's like a island on a island swimming pools palm trees tennis courts volley ball snooker table tennis entertainment dome and so on every staff member I spoke to was very polite and helpful there's a gym a spar and bike rental shop sports bar and mini arcade on site the breakfast is all you can eat buffet with big selection literally can't fault it .... Only 3 downsides is WiFi don't work on the TV , mosquitos and check in after 3pm ... All very minor place is so good I've booked to come back 29th of this month lol. ( Hoping to get a room on same landing ) Tropical 529 , 528 , 527. 😊
Russell Pearce
We (1yr, 10yr, 12yr wife and I) have just come back from an amazing holiday. The staff are incredible, all very friendly and helpful. The grounds are well maintained, there is an on-site shop, football pitch, volleyball court, adult area, a few bars, some small slides, splash park, big pool various smaller heated pools and little paddling pools. The resort is big and spread out which we loved (we have stayed in high rise hotels before and not enjoyed it as much, this was very open and feels like a small village). We went a few years ago and enjoyed just the same this time round. It was our daughters first birthday whilst we were there and were surprised with some balloons and hand written card when we got back from our day out.
The scenery of the island is stunning, there are various day trips and attractions, car hire is the cheapest we have come across, very reasonable and the roads are in good condition.
There is evening entertainment each night, it can be very cheesy but we quite liked that.
Diana herring-jones
Fantastic hotel, we had interconnecting apartments rooms 120 and 121 island side. Lovely sunny balcony with pool view. Pools at apartments was lovely and warm, cleaners came every morning except Sundays. Staff very friendly, often phoned taxis for us. Great place for kids. Shop on site is good, we bought all our inflatables from there and shop keeper pumps them up. Beach towel hire is handy, and definitely get a key card for back gate, the just a short walk to beach. Aldi is just 5 minute walk from back gate.
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4.2
Google reviews (5919)
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£439
Based on 7 Nights, Half Board, Including Flight & Hotel
Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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Up to 20% Off when travelling between 22/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 20% Off when booking before 28/02/2026 & travelling between 01/05/2026 - 31/10/2026.
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Up to 20% Off when booking before 28/02/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (5919)
Helen HGFIT
What a great place! Great gym, huge class timetable, love the olympic pool and can hire bikes. That being said, lots of loungers for chill time too. All the staff are working incredibly hard here, kitchen, cleaners, reception, gym staff and activities - shout out to Guille, we did 3 of his classes and enjoyed them all. Also Luca by the pool. Beds comfortable, rooms clean and cleaned a lot. Great food options for all meals, loved the salad bar and also that there was always variety. The paelles were my fave. Honestly can't recommend enough, thank you.
SP
I stayed here for a week and had an absolutely fantastic experience. The rooms were fab – huge, spotless, and very comfortable, making it easy to relax.
The food was another highlight: the range on offer was incredible, and as a vegetarian I was really impressed with the variety and quality available every day.
A very special thanks goes to the animation team, especially Tim and Raquel. They were brilliant throughout my stay – always friendly, full of energy, and constantly interacting with us. They really made every activity fun and engaging, and thanks to them I enjoyed every moment.
Overall, this hotel exceeded my expectations in every way. I wouldn’t hesitate to recommend it and will definitely be coming back!
Lesley
Large resort on the outskirts of Costa Teguise.
The rooms are a good size with everything you could need.
If you need an accessible room you can arrange one when booking your holiday.
The Service is excellent in every part of the Resort from Reception, Housekeeping, Entertainment and Dining the staff are friendly and approachable and will help were they can.
There are ample activities during the day & evening entertainment every night.
The Resort is the furthest one from the center of Costa Teguise, getting into the town is easy by bus, the 03 runs every 20mins from outside the resort and cost €1.40 and most bus are accessible ♿
The 03 also goes to Arrecife €1.40 and Puerto del Carmen €2.80 (45mins).
Both are worth a visit.
Laura Wilson
This was my fourth stay at the hotel, and once again, I had a fantastic time. The rooms are always clean, comfortable, and well maintained, which is one of the reasons I keep returning. The food is consistently good with plenty of choice, so there’s always something enjoyable to eat. A special mention to Tim and Luca from the entertainment team – they are brilliant! There’s always something going on throughout the day and evening, which really makes the atmosphere lively and fun.
That being said, there are a couple of minor negatives that could improve the overall experience:
• The paper cups for cocktails around the pool aren’t very practical. They fall apart quickly and leave your hands sticky – sturdier cups would make a big difference.
• The tables around the Breeze pool are often sticky. I actually brought my own wipes to clean them, which shouldn’t really be necessary.
• The queues for pool beds at 9 a.m. are a bit chaotic. I’m not sure how easy this is to resolve, but perhaps allowing staff to remove towels from beds left vacant for too long would help.
• I noticed a few dead cockroaches around the pool area. On previous visits, staff seemed to be sweeping and tidying the pool areas more frequently during the day, which kept things looking fresher.
Overall, though, this is still a hotel I’d recommend and happily return to. The food, entertainment, and comfortable rooms really make it a great place to stay, and with a few small improvements, it could be even better.
Jake Griffiths
Absolutely stunning hotel,bit of a walk to the square of costa teguise but you have everything you may need on the resort anyway.
The rooms are cleaned everyday and to a great standard.
The pools are perfect temperature,as you have one side heated up and the other colder.
More than enough sunbeds,but i do recommend coming down ready for 9 o'clock as there is a bit of a queue to get the best ones.
A great range of food for kids aswell,and a good range for adults,have the main foods like pizzas chips and pasta everyday and swap around the other food,as we've had steaks,chicken,lovely paellas.
The staff are lovely and helpful and say Buenos dias every morning with a bright smile,entertainment at night is excellent for both kids and adults.
Overall highly reccomend you stay here,you won't regret it...
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Up to 12% Off
4.5
Google reviews (1780)
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£449
Based on 7 Nights, Half Board, Including Flight & Hotel
Enjoy a stylish escape on the island of Fuerteventura at the impressive Playa Park Zensation, in the resort of Corralejo. This superb complex features sleek rooms, suites and apartments and is ideal for anyone seeking sun-drenched relaxation. Guests...
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Up to 12% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 12% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (1780)
Emily England
I stayed at Playa Park Club with my friend and mum for my hen, they were perfect. The staff were all lovely, there were activities all day throughout the day and there is evening entertainment which was also good. If you’re someone who wants more intense and busy entertainment, I would recommend going outside the hotel for this, but the location is perfect.
The highlight of the stay was the room and food. All the food was lovely, labelled well and often cooked fresh in front of you. There was always plenty of options and really good for picky eaters (like myself).
The room was amazing, we had a room where you could pull a slide door between us so it felt like two rooms. The beds were really comfortable and the room was really clean and spacious with a lovely balcony.
I would definitely return to this hotel. It is perfect for families and couples. They had a rooftop adult only pool which was lovely, but we spent most our time by the main pool. We visited the spa and had a massage which was very good and the prices were reasonable for an in house hotel service. I cannot recommend this place enough.
Louise Tomas
Gosia from the entertainment team has been an absolute star this holiday! She has been so much fun to have around and is a credit to this hotel! We’ve loved all the crazy games and her sense of humour. She has really made our holiday so THANK YOU GOSIA! 😘
Hotel food and drink is fabulous for an all inclusive. Lots of choice for everyone.
Beds are super comfy and big and rooms cleaned daily by friendly staff.
Reception staff are friendly and welcoming and will go out of their way to help you.
Lovely, clean hotel with the most amazing staff and the best entertainment staff in Fuerteventura
Recommend this hotel 💯- what’s not to like!
Nicola Gething
We had an amazing experience at this hotel! Gosia the best entertainment lady around! She was brilliant! Excellent with children of all ages, and exceptionally great with the adults, she has the best sense of humour and is brilliant at her job.. would highly recommended this hotel just for Gosia! She called us (my sister and me..her groupies! We are nearly and just over 50!).. the food was excellent and bar staff very friendly.. a good all round experience.. would definitely come here again.
Sandra Marmolejo
The Best Family Vacation Ever ❤️
We stayed at Hotel Zensation for 6 nights, and it was absolutely wonderful! I went with my mom and my 5-year-old son, and from the moment we arrived (even though it was late), they welcomed us with a packed dinner — such a thoughtful gesture.
They gave us the best room right in front of the pool, with a beautiful view. From day one, Bob at reception was so kind and helpful with everything we needed. Sebastián gave us great local tips, and we loved the beach he recommended!
Laura, who cleaned our room every day, was lovely — always smiling and attentive. One day another lady came, and she was just as sweet.
The lady taking pics during the day was lovely too. We bought some pics from her because we love them.
At the restaurant, everyone was amazing: Pablo Martínez, Daniel Cardona, and the rest of the staff — all super friendly and caring. Even the lady who made breakfast cooked my eggs exactly the way I wanted, with a big smile,
I also went to the spa for a pedicure with Cristina, and honestly, it was the best pedicure I’ve ever had in my life. she’s such a kind person and made me feel completely relaxed.
My mom and I were beyond happy with all the attention and care we received. My son had so much fun, he didn’t want to leave and kept saying he wants to come back soon! We played table tennis every day, all day long 😄
We’re already planning to return for Easter!
The buffet food was excellent , always fresh fruits and a great variety of delicious dishes every day.
The most beautiful beach is only 5 mins drive
The night entertainment was also great, a different singer every night, and not too late, which my mom really appreciated haha.
The whole hotel was spotless, the pools were beautiful, and the atmosphere was so warm and family-friendly.
We actually chose Hotel Zensation because my friend Alejandra Vargas visited in the summer and highly recommended it — and she was absolutely right!
Thank you so much to everyone at Hotel Zensation for making our vacation so special. 💕
We went back home happy, relaxed, and already dreaming of our next visit!
Marcel Weller
We recently stayed at this hotel and had an excellent experience from start to finish. The food was outstanding – fresh, varied, and of the highest quality. The spa was a true highlight as well, offering a relaxing atmosphere and professional treatments that made the stay even more enjoyable.
The service throughout the hotel was exceptional. A special thank you to Toni at the reception, whose friendliness and helpfulness made us feel welcome right away. Noa at the bar also deserves recognition for her warm personality and excellent service – she truly elevated the evenings with her professionalism and charm.
The housekeeping team was equally impressive: always friendly, hardworking, and keeping the room spotless and well-maintained with great efficiency.
Overall, this hotel combines excellent food, a top-class spa, and outstanding service, making it the perfect choice for a relaxing and enjoyable stay. I can highly recommend it and will definitely return!
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3.9
Google reviews (4102)
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£479
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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Up to 20% Off
Up to 20% Off when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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3.9
Google reviews (4102)
Jayne Wood
For context we are sisters aged 54 and 46, we paid £600 each for the week.
We were very apprehensive about coming after reading some of the reviews! We came with an open mind and as long as we had the sun and a bed we would be ok.
That said, we are having a lovely time! Yes, the rooms are very dated but they are spotlessly clean and the beds are comfy. We don't have a view, we look on to a garden. That has worked out better for us as it's very quiet.
The staff we have had interaction with have been lovely (especially the young receptionist on Saturday night)
The food is absolutely fine! Plenty of choice and lots of it. We don't drink spirits or cocktails but there is always a queue (5 or 6 people)for those. Usually only 1 or 2 members of staff serving.
There are plenty of sunbeds around the resort. Those by the pool aren't the comfiest if you don't get a cushion (could do with more of these) The blue ones, great.
There are plenty of toilets dotted about, just not signposted. Again, always clean.
The local area is quite isolated. There is a chemist and a couple of shops about a 15/20 minute walk away. That's not the hotels fault! We came to relax and read so are not bothered by that.
In short, for £600 would we return? Yes we would!
Last Exit
I came back yesterday, the room had loads of miniature ants in there, they only clean the rooms with water.
The staff are very rude.
Some of the bar tenders are certainly spiking the drinks in there, as I was speaking to a couple of people, 4 exact where one lady can handle the drinks and essentially, in her own words stated she couldn't remember anything that happen at all but has a hight tolerance, the 2nd person had the same expierance. They where having 2 drinks in there own words (could drink like a fish) and lost account of what happen the next day they were very ill not hungover unwell!! In there own words , 2 other cases that I cannot speak about.
Number 2 its supposed to be all inclusive at 11 oclock untill 1 you have to pay for the drinks at the bar so its not all inclusive got a video to prove it. If your a young girl they will bring out trays full of drinks untill your totally intoxicated. I was speaking to a woman and the bar staff turned around very aggressively when i went up and told me she was his woman... so we started speaking and found out even more about there night and the dad and I come to a conclusion they are up to somthing at the night bar with young ladies or they do somthing to the drinks to distance the parents adults from the younger ones. To ..... we dont know exactly..
Im very unhappy at the services they dont have alot to do there its just a massive money making scheme.
Ana julia Da silva prassel
Me and my Boyfriend went to this Resort and i can assure you, we absolutely loved it. The location is so great. In front of the beach, it has bars , a wonderful tasty Restaurant open at Mornings Mid day and Afternoons, nice Night programs and Service. I also must say that the Animation team was so great and nice. You could talk with them easily and not just the programs at the day where nice, but even the Rest of the Guest where always friendly and motivated people who had as much fun as we had. A little bit of everything they had there, for kids and adults. (No spoilers) I can totally recommend it if you just want a relaxing and chill Vacation with your Family. Lots of Love on the service people!
Rayanne Albuquerque
Very well located, friendly staff the room was good and clean, everything working fine. A bit of rubbish around the bar but I don’t think hotel should be blamed because of dirty guests. Always saw the staff working hard and trying to clean everything. Pool has a nice size, and have jacuzzi and sauna as well. The only downside for me was the entertainment team.
Sejla Tahmaz
Absolutely disappointing! The room was old, the bed extremely uncomfortable, and dirty under the sheets. The shower barely worked, making it impossible to wash long hair.
The hotel is a mess: trash and dirt were left in the hallways all week, with no one taking care of it. The restaurant was a disaster – dirty glasses, broken coffee machines, and empty drink machines. The food was the same every day, mostly carbs, poorly labeled, completely unsuitable for lactose intolerance or anyone avoiding pork. Tables and dishes were dirty and often not cleared.
The pool area was disgusting: I developed a rash, likely due to dirty water or excessive chlorine. Sunbeds were never cleaned, with trash and dishes from previous days underneath. Of the three pools, only one had a lifeguard, who appeared completely unmotivated.
This hotel is outdated, unhygienic, and poorly managed in every way. Absolutely not recommended!
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4.5
Google reviews (3527)
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£499
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Perched along the sun-drenched coastline of Fuerteventura, the Elba Sara Beach & Golf Resort offers an idyllic retreat where luxury meets natural splendour. Imagine waking up to the gentle murmur of the Atlantic, with golden sands stretching as far as...
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Up to 5% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 5% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (3527)
Foxworthy Fam
Exceptional hotel, except for our first room. Our baby who is six month old woke up with bugs all over him.
However, food fantastic, and a huge shout out to Reuben and Guilia with the dark hair. They are astonishing, and first class. They made our whole holiday. These two are out standing, fantastic!!! They were fun in the day but in the shows, it was like west end. They are incredible.
David Hunt
Just returned from the Elba Sara after a week’s stay fishing everyday. I don’t think I’ve ever given a review of any hotel in the past but felt compelled to do so this time, because of the fantastic week I’ve just had at this amazing hotel.
The reception staff were outstanding with every aspect of my stay. The restaurant staff were always smiling and courteous. The food was amazing and with so much choice. The room with my sea-view was first class. Bedding and towels etc, changed everyday. I cannot recommend highly enough this wonderful hotel.
Five stars!
Alexandra Bartley
Our stay was amazing! We will definitely come again, the staff is wonderful, rooms are nice and clean, location is perfect if you want both pools and sea we enjoyed so much, we extended our stay for 3 more days. And I wanted to share a message for Cristina at the reception who was adorable, and made us feel so welcome from day 1and for the animation team who went above and beyond! We went off season, in September for 10 days with our 8yo daughter and we expected less animation, but it was amazing 🤩 we went to the pool activities pretty much every day, our daughter went to the mini club a few times and we went to all evening shows. We had so much fun and obviously the song of Pepe and Chichiwa will be in my head for a very long time 😂 I absolutely loved the Latino night even if I got there a bit late, big shout out to Ivan, Reuben, Alessandro! I hope when we come back you’ll still be here ❤️ (I have lots of photos/videos but my daughter is on it so I prefer not to share)
Maxine Stevens
Wonderful hotel, we had a priority double room on 5th floor, great views of the sea. We were all inclusive, Food was excellent and a great choices every meal time. Drinks were good too. The cocktails were ready made were not so good unless you paid for them. The staff were excellent and very busy, they could have done with a few more. Animation team worked very hard to entertain everyone. This was probably one of the cleanest hotels I have ever stayed in. The only thing can can suggest is that they should tell you the patio doors have sensors in them so if not shut properly the air-conditioning will not work. We found this out from other guest. I will look forward to returning again. Thank you for a wonderful relaxing holiday. 😊
Florian Leimgruber
The Animation Team is amazing!
Specially the LionKing - Show was fantastic! The kids had a lot of fun. Maybe the Sound-Level could be a little lower for the kids.
The Food is very good.
Room cleaning and the cleaning around the Pool are not very good.
For all inclusive guests it is not clear, what is included or not. The printed menue and the menue on the app have some differences.
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4.1
Google reviews (3471)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Kick back under clear blue skies at the fantastic SBH Monica Beach Resort on the sunshine shores of Fuerteventura. Fun and relaxation can both be enjoyed during an all-inclusive holiday at this splendid hotel, with guests able to stretch out beside...
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4.1
Google reviews (3471)
Prashant Zanwar
We had an excellent stay at SBH Monica Beach Resort. The location is unbeatable – right on the beachfront with a wonderful golden sand beach and beautiful ocean views. Our room was spacious with a sofa, large balcony, and French doors that opened to stunning sea views. It was clean, comfortable, and we appreciated the complimentary sparkling wine on arrival. The hotel’s architecture is also a highlight – it blends well with the surroundings without looking like a massive concrete block, giving it a more eco-friendly and welcoming feel.
The resort is very family-oriented with plenty of activities for kids. There are pools with slides, daily entertainment by the pool (games, music, and dance), and evening programs in the clubhouse, which we enjoyed. While we spent most of our time swimming in the ocean and snorkeling, there are also multiple pools, a gym, tennis courts, and billiards. My personal routine was morning runs along the beach followed by a dip in the sea – absolutely refreshing.
The beach itself is stunning, with soft golden sand and clear blue waters. Sunbeds on the public beach are rented out by local authorities (around €15/day for two beds), but within the resort there are plenty of free sunbeds and gazebos if you prefer to relax while overlooking the beach.
We were on the all-inclusive plan and found the food and drink options abundant and varied. There were grilled meats, freshly fried fish, pizzas, pastas, salads, desserts, fresh fruits, and more. Drinks included tap wine, beer, soft drinks, and a good selection of cocktails – I particularly enjoyed the mojitos and vodka-lime. Restaurant staff welcomed us warmly at the entrance every day, which was a wonderful touch, and bartenders were equally friendly and smiling.
Booking directly on the hotel website was easy and straightforward. We also arranged the airport transfer through the hotel (€80 return for two people), which was efficient and about an hour’s drive. Our 8-day stay from August 14–24 was blessed with perfect weather – around 25°C with pleasant winds, making it comfortable for long days on the beach.
A couple of areas could be improved: the front desk could provide clearer, more helpful information, and the hotel should consider offering complimentary bottled water or at least filtered water refill stations.
Overall, this was an excellent holiday and I would highly recommend SBH Monica Beach Resort. The beachfront location at Costa Calma is outstanding, the facilities are great, and the staff made the experience even better. I would definitely return.
Ian Watson
A mixed bag to be honest.
The hotel isn't bad, so don't immediately discount a visit.
The location and beach are fantastic.
The rooms are a bit tired and dated - someone had been let loose with some silicone sealant in our bathroom and you could tell. Just minor repairs here and there would make a big difference. 2 out of 3 urinals in the main reception were bagged over and out of use all week whilst we were there. In the smaller pool toilets, tiles were hanging off the wall (could have hurt a child if they fell). There was also a big electrical unit near the toilets that was uncovered and could easily have been messed with.
The pools are great, the kids love the slide one.
The restaurant is both good and bad.
Good - great selection of food, something different most days...the pizzas are great.
Bad - I was served raw pork one day and nobody seemed bothered (and I mean raw). Also, my wife is GF and the staff were putting products with gluten in under the GF sign. Again, when this was pointed out, they weren't bothered. You have to ask for GF bread in a morning (which my wife says is good), but no other products were offered. Then on the last day, they gave GF muffins, donuts and cakes!
Families of 4 or more struggle to get a table because of selfish people (singular or couples) sitting at tables of 4.
The safe is a €20 deposit and you need a little device to stick in to activate it.
The glasses for the drinks are frustratingly small. I know that's probably to discourage binge drinking, but it'd be good if they were a bit bigger.
The entertainment and animation team were good.
I know it sounds like I'm slating it, but it is worth visiting. The area is nice, the beach is perfect. Visit it.
June
Excellent hotel. Clean & tidy all staff friendly. Food lovely, just need to label what is good for vegans. Great amenities. Hotel next to the beach. Thank you Monica beach hotel for making us feel welcomed 😊 😊. My husband & I definitely will be coming back
Sue Sykes
10th May for a week
Lovely hotel and helpful smiley staff. Yes there is a slope to the beach but manageable with a few rests as my husband had recently had a double heart bypass. Pools lovely and food had a good choice. Quiet time for the hotel so lots of sunbed choices
Had a great time
Frank Rush
Pool bar lunch time food. Unhappy with this. It never changed . Always the same stuff every day for 7 days, biscuits. Some cakes fruit,
breakfast:
good selection of cereal yogurts, egg bacon continental sausage, pan cakes baked beans. Cooked tomato but no mushrooms, and good selection of breads etc. something for every taste.
Lunch:
Good selection of salads some fish, lots of pork, pizza. Some stew but mostly pork some chicken. Chips were always cold like always. Same cakes every day, ice creams fruit including melons.
Dinner:
Dinner to most days was a re run of the night before only moved around the server. I’ll be totally honest. I’m not fussy and nor is my wife but after 5 days we had enough. With two still to go. I actually deliberately missed a couple of meals just didn’t fancy it.
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4.5
Google reviews (3489)
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Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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4.5
Google reviews (3489)
Jordan Brown
We stayed here with my parents for ten nights (bed & breakfast) and we have very mixed feelings about our experience. Starting with the positives, the hotel itself is beautiful and on the whole the customer service we experienced from the staff on site was very good. A special shout out here to the reception team and specifically Airam (I apologise if I've spelt that incorrectly). I can't imagine someone better suited to his role and he gives guests an incredible first impression for the hotel. I'd also like to praise the bartenders and the cocktails were very good.
On the negative side of things, the food we had at breakfast was incredibly poor to the point where we couldn't get a boiled egg that was actually cooked. The coffee was also objectively terrible and inconsistently brewed. We would expect far better for a five star resort. I also got the impression that the hotel was massively understaffed in terms of waiters at both breakfast and lunch and my partner said the same about the cafe(she even went to reception to complain about this as she waited 30 minutes to be served).
My final negative point is around my parents' room. They paid around €450 to upgrade to a sea view (they were in room 456) and I've attached a photo of their view. I think that is absolutely disgraceful customer service and put a negative on their stay right from their first morning
Ed Atkinson
We spent a week here in October.
First impressions were excellent. Welcome feeling at reception and staff that couldn't do enough to make your stay enjoyable.
The room was a good size, clean and tidy and provided everything we needed.
The pools are lovely, unfortunately as with many hotels there is the morning ritual for some to reserve a sunbed with their towels, then leave them for hours.
The food is brilliant, we had one evening meal in the hotel which was lovely, and all our breakfasts here which have plenty of options from fresh fruits, continental options, cooked and extras like pancakes.
The marina is 10-15 minute walk along the coast. The marina has plenty of options for food and a shop. There is a car hire and activities such as boat trips and the yellow submarine tour from the harbour. The marina restaurant prices are very competitive and another way to support the local economy.
A great holiday and very relaxing!!
Cara Oxbury
Could not praise this place highly enough! Me and my partner stayed here for a week and everything was perfect.
All the staff were absolutely amazing! The food was great, the atmosphere was so chilled out and comfortable. It was exactly what we thought it would be.
Thank you so much to everyone who helped make the holiday what it was. We cannot wait to book again :)
1amelka
It was a great place to spend the holidays. Pros-Very clean rooms and very good cleaning by the cleaning ladies.Very quiet resort sometimes even too quiet :). The spa was incredible and the staff there went way over and above. The staff in the entire resort was top class. Cons- the food was 3 stars but a big variety. It was inconsistent in quality. One day the eggs were ok the next not edible. After 21:00 the resort looked dead everything closed no entertainment and the entertainment that was there was at the best 2star. But all in all we give our stay a 4 star and enjoyed very much. I big shout out to the wonderful staff keeping the place running.
Charlotte Wilde
We came for a mini moon trip for a few days in tbe sun straight after our wedding. We had a lovely time and overall the staff were amazing. Particular shout out to the staff at the sushi bar who was so very attentive and delivered excellent service.
Would recommend all inclusive so you can have access to all the restaurants for dinner food, we did not do premium club as we did not feel it was worth the cost just to have access to a few extra areas of the hotel.
We would have to say we tried all hotel restaurants our favourite was Portofino. The Oceana restaurant let the hotel down, staff really did not care or want to serve us and we ended up without food and drink so would not recommend.
However on the whole would recommend the hotel.
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4.6
Google reviews (10827)
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The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (10827)
Andy Haywood
Really good trip for our family holiday. Lots of activities to do at the pool, which made for a lot of fun and plenty of laughs. Ezekiel Anita was fantastic, whether it be aqua aerobics or my personal favourite water basket. Always had a smile on his face and always quick with a joke. Great guy, which helped make an already brilliant stay even better.
Splash pool is where we spent most of our time, which is great for kids. My daughter did the kids clubs a couple of times, mainly to do DJing or play football, but they can pick and choose when to go and what to do.
Location is great, 20 minutes away from Siam Park and the hotel is brilliant. Food and drinks are pricey, as you’d expect for a chain like Hard Rock. We didn’t go all inclusive as it would have added about another £3,000 to our vacation, which we felt wouldn’t be worthwhile. Lots and lots of lovely eateries and restaurants just out the door and up the hill.
Marc Dr. Müntzel
Our stay at the Hard Rock Hotel Tenerife was once again very good on this visit, but with some previously unknown organizational weaknesses. The Rock Royalty reception on the 13th floor was unfortunately closed, so all inquiries had to be handled via the lobby in the other tower, which was somewhat inconvenient. Contact via WhatsApp worked, but was unfortunately only available until 6 p.m. at times. This used to be better organized. We especially owe Dave, who was always there to help and fulfilled all requests, even when other employees had previously been unable to do so. He deserves a very special thank you, as he has on every visit.
During the live acts at the UTC Bar, long lines formed at the bars, as drinks mostly had to be fetched by guests themselves. This was also new to us. The staff tried their best, but there were significantly fewer employees on duty than before. The team at the pool was also understaffed. The employees were friendly and helpful, but could not compensate for the staffing shortage. We had to wait in the usually long line for our drinks at the bar. Service was surprisingly limited for a hotel of this category.
In the Rock Royalty breakfast room, the service from Yasmina, Andrea, and Anabel was excellent. Yasmina prepared all the egg dishes, especially the eggs Benedict, as usual, and decorated them very attractively. She deserves great praise.
At the buffet restaurant reception, Anna was professional and friendly. Almudena was always particularly friendly, attentive, and helpful.
The relocation of the Asian fusion restaurant Narumi up one floor and the merger with Suena Chido and Capolavoro has effectively ended Narumi's independence. The restaurant's former, special atmosphere has been completely lost: no longer a particularly beautiful terrace, no open kitchen with some spectacular food and sushi preparations. Danijel's departure also represents a noticeable loss in service. Overall, the management made a very poor decision by relocating the Narumi, and we hope this mistake can be reversed. Overall, the hotel remains recommendable, and we hope that management will once again create the conditions to offer better service.
Erin Robinson
Truly Royal Experience at Hard Rock Hotel Tenerife
⭐⭐⭐⭐⭐
We had an absolutely marvellous stay at the Hard Rock Hotel Tenerife! From the moment we arrived, we were treated like royalty.
Our Premier Suite was immaculate throughout our stay – always clean and tidy with fantastic facilities. The VIP reception and front-of-house team were faultless, consistently on hand to help with anything we needed.
A special mention must go to Isabella, who served us during our two days in the private Jacuzzi cabanas. Her service was five-star perfection, and she anticipated our every need with grace and professionalism.
We also want to give an extra special shout-out to Miriam, the duty manager. We unfortunately got stuck in a lift for 30 minutes, which could have been a stressful experience, but Miriam was there throughout the entire incident, keeping us calm and reassured. What really impressed us was her exceptional follow-up care – she continuously checked in on us for the rest of our stay to ensure we were okay and that our days were going well. This level of personal care and attention truly went above and beyond.
The Hard Rock Hotel Tenerife has set the bar incredibly high. We cannot recommend this hotel enough and look forward to returning!
Feel free to adjust any details before posting!
allan q
We recently had the pleasure of staying at Hard Rock Hotel Tenerife while celebrating some very special occasions, and it was truly a wonderful experience.
The energy of the hotel, the attention to detail, and the overall atmosphere made for a fantastic stay—but what made it truly unforgettable was the hospitality we received from the team, especially Ana and Diana from senior management.
They went above and beyond to ensure everything was perfect for us. Their kindness, thoughtfulness, and personal touches made us feel genuinely cared for and celebrated. It’s rare to come across such sincere and attentive service, and it made all the difference during our stay.
Thanks to Ana, Diana, and the entire Hard Rock Tenerife team, we felt incredibly welcomed and appreciated. Our time there was filled with great memories, and we’re so grateful for how special they made our trip.
Thank you again for an amazing experience—we’ll absolutely be back and will be recommending Hard Rock Tenerife to friends and family without hesitation.
Matt Whitham
Stayed here with a friend, the location is great (with a small beach nearby, good for snorkelling) and facilities in the hotel were very good (adult only pool, big family pool, rooftop bar, live music!). The room was very clean (thanks to the cleaning team who refreshed the roomseach day) and the individual sinks were nice. There was loads of tasty food for meals with lots of variety overall (although limited vegetarian protein options). The spa was very relaxing and worth the extra cost. Staff were excellent, always very friendly and helpful, especially Almudena, Vallentina, and Guillermo. We would definately stay here again and highly recommend!
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4.6
Google reviews (2106)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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4.6
Google reviews (2106)
Laura Halpin
We stayed at Secrets Bahía Resort for our honeymoon and booked 10 nights- and I’m so glad we did! It actually took us a good three days just to find our way around the place because it’s so big.
Honestly, it’s hard to fault this hotel. The staff were incredibly friendly and helpful, the whole place was spotless, and the amenities were fantastic.
We booked an ocean-view suite with breakfast included, and we were so happy with our choice. During our stay, I had two massages- one couples and one solo- and both were absolutely amazing. The spa facilities were also beautiful and super relaxing.
The hotel app was such a great touch! You can use the “Live Requests” feature to order room service, request fresh sheets, or sort out anything else you need. It made everything really easy and meant we didn’t have to bother anyone directly or wait around.
My favorite little detail, though, was the homemade cookies at reception every day. Such a simple thing, but they were delicious- we picked some up every single day!
Overall, we had an incredible experience and are already looking into staying at other Secrets Resorts around the world. We’d definitely come back here again!
Kiolito Kim
This Moorish style resort was the second stop in our honeymoon after spending five hectic days in Paris.
After wearing ourselves out in the French capital, this resort was the perfect antidote to our travel fatigue — a haven from the hustle and bustle of city life where we could truly wind down.
The atmosphere here is completely calm and tranquil thanks in large part to its demographic - no kids, no teenagers, mostly seniors from Europe (Germany, Britain etc.) enjoying a peaceful retreat after retirement.
Also the level of hospitality here was exceptional. We were welcomed with glasses of Cava as we checked in and our porter Airam - a traditional Canarian name - gave us a delightful introduction to both the resort and Fuerteventura as he escorted us to our suite. Throughout our stay, every staff member greeted us with genuine smiles, which made the experience feel more personal and friendly.
Our suite's ocean-view balcony under the terracotta roof offered a stunning view of Isla de Lobos, which is just across from the resort. While the honeymoon breakfast delivered to our ocean-view balcony was disappointing (We were expecting a full breakfast, but received only bread and coffee) the resort’s many redeeming qualities more than made up for it.
Overall, Secrets Bahía Real is a perfect place to relax, recharge and savor the slow rhythm of island life.
Mark Ogden
Beautiful hotel, first class service, great food and a wide choice. Lovely area to relax with 2 pools emote sun loungers than guests. We were all inclusive on our booking and whilst some drinks weren’t included (though discounted) there was an excellent choice. On the road side there are 2 derelict developments but that’s beyond their control and the beach is lava rock but that’s typical of the Canaries. We had an upgrade from garden view junior suite to ocean view and it was beautiful to sit and watch the waves. The cleaning staff(often overlooked) did a fabulous job and the room and communal areas were immaculate and the gardens around the pool truly beautiful.
I love that the dress code was enforced as it makes it more special- if you want to wear lip flops shorts and sleeveless shirts then go to a 2 or 3 star hotel. The air con meant that even with proper shoes and long trousers I never felt uncomfortable and it’s nice to dress for dinner. The bookable restaurants were lovely and the Himansu Asian restaurant was fantastic. Breakfast was delicious and the evening buffet was equally brilliant. Nothing was too much trouble for the staff, always friendly always smiling and so helpful. Staff make the hotel and the staff here certainly did
We had a fabulous time
Pamela Brown
Fantastic hotel, quality food. Very helpful, friendly staff giving great service. Great spa and indoor pool as well as good outdoor pools. Lovely beach location but half hour walk to centre of Corralejo with the music square. Taxis cheap though - under 5 euros back from centre at 11 pm.
Meera
Just returned from a wonderful 7 night stay at this hotel. The property and service of the staff cannot be faulted, the hotel deserves its 5 star rating.
The only downsides are that the beach is very rocky so it’s pretty difficult to go into the sea, however we found a beautiful sandy beach a 25 minute walk away from the hotel which we wish we had found earlier!
The food was tasty (we were half board) however the choice for vegetarians could’ve been more extensive, also we really fancied having pizza which they never had even on Italian night which was a shame.
The town of Corralejo is just a 5 minute taxi away (costing around €6), which has lots of shops, restaurants, bars and live music which is nice to go to in the evening.
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4.7
Google reviews (2258)
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Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (2258)
Lucille Gourdon
I would recommend Santa Catalina Hotel with my eyes closed! You really can’t go wrong with this choice. The hotel itself is stunning, and several highlights truly stood out: the pool area is absolutely gorgeous. The staff goes above and beyond with their attentive and genuinely friendly service, making you feel completely welcome. The food and drinks are exceptional, with every detail carefully crafted to delight. And the spa, simply breathtaking, offers a truly luxurious and serene escape.
If I had to mention one downside, it would be our check-in experience. The staff member who assisted us wasn’t very welcoming, she didn’t offer us a drink while we waited, and compared to other guests being greeted warmly and professionally, her attitude felt a bit rude. Thankfully, our check-out experience more than made up for it. The staff member who handled it was absolutely perfect, friendly, professional, and efficient, so we left on an extremely positive note.
Jasmine Ives-Keeler
We were not able to fly out at the start of our holiday due to an issue with a passport. We notified Santa Catalina, a Royal Hideaway Hotel as soon as we realised. Asked if we could modify our booking and fly out at a later date once resolved. This request was declined.
We asked if we could use the room for the last 3 days of our 7 night booking. Which we had paid upfront for on a full board basis. This request was also declined as we discovered they had resold the room. I asked for a partial refund to cover the cost of the full board uneaten food and again this request was declined.
The reason for writing this review is to make other travellers aware before booking with this hotel chain. A great business doesn't avoid problems; it's about how you respond to them:
- It took 50 dials of the hotel contact number to speak to anyone who could actually help, and in the end they didn’t.
- There is no flexibly when the unexpected happens.
- There is no customer care.
You may have our money but you’ve lost a lifetime of business.
Martin Larsson
Now I’m finally back and right away with a really good feeling.
This hotel is often mentioned as one of the few truly top-rated places. Getting a real 4-5-star rating isn’t common, and to be honest, I was a bit doubtful that a hotel in Las Palmas, on a small Canary Island, could live up to that kind of international standard. But they’re really close.
Even though our check-in was low-key and anonymous, the service was top-notch from the very start. We were offered help with our bags as soon as we walked in, got a refreshing welcome drink, and were warmly greeted at reception.
The hotel has clearly gone through some much-needed renovations over the years – and it shows.
A few highlights really stood out: the beautiful pool area, the attentive and friendly service staff, and the overall quality of the food and drinks. Everything felt thoughtful and well-executed. The spa also deserves a special mention – clean, calm, and very professionally run. A perfect place to unwind.
This is probably the only truly classy hotel on Gran Canaria – and it shows.
Lisa Sommerfeld
wonderful hotel! It looks very beautiful both outside and inside. The service is top notch. The breakfasts are excellent, very tasty. For the orange juice that is served with water for breakfast, a separate plus. The cleaning of the rooms is very good, everything is very clean. Thanks to all the hotel staff for such a comfortable stay
Shola-Ray Kaur
My sister and I came to Gran Canaria for the first time and honestly, we couldn’t have asked for a more perfect experience.
From the moment we arrived, we felt completely taken care of. The hotel was stunning, genuinely something out of a dream. What really made it special were the people, every single member of staff was so kind, so warm, and genuinely helpful — nothing was ever too much. Any question we had, any little thing we needed, they were always happy to help. They made us feel seen and well looked after.
The little touches were everything — from the chocolates left on our bed (so cute!) to the friendly chats and thoughtful service. There was an amazing perfumery in the hotel, live music, the spa/pools and breakfast was next level. They had little turtles there as well, which made it feel so calm and special. The service, food and overall vibe was immaculate.
This wasn’t just a trip — it was an experience we’ll always carry with us. We already know one thing for sure; we’re coming back here, we wouldn’t stay anywhere else. The hotel, the staff, the whole energy — it’s unforgettable.
Thank you so much to all the staff for being so beautiful and making our time so special. You really made our trip something we’ll treasure forever - We can’t wait to see you again soon ❤️
With all our love,
Shola-Ray & Chanté Kaur
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4.5
Google reviews (3775)
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Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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4.5
Google reviews (3775)
Richard Glennon
Overall, we had a fantastic stay at the resort, largely thanks to the wonderfully friendly staff and some great amenities. The quality of the service was top-notch.
The absolute highlight of our room was the bed – it was incredibly comfortable and a welcome retreat after a long day of exploring. The food service for the all-inclusive breakfast and dinner was also a high point, with a great variety of options available.
However, there are a few things future guests might want to consider:
Hot Tub Rooms: We booked a room with a private hot tub but found it wasn't quite for us. At 6'2" (188cm), I could barely fit, and it was not large enough for my partner and me to use together comfortably.
Ground Floor Privacy: Our ground floor room had two privacy screens on the patio, but a noticeable gap between them left the space feeling a bit exposed to the main path.
Dining: While the food quality was excellent, the menu catered heavily to a British palate. We would have loved to see more authentic Spanish dishes offered. Also, be aware that the buffet is first-come, first-served, so we'd recommend arriving early. A small note: drinks are included with breakfast, but are an extra charge at dinner.
Despite these minor points, we had a great experience. We would happily book again, though we would likely choose a standard room and perhaps explore local restaurants for dinner. Thank you for a lovely stay!
Helen Twycross
Overall another wonderful stay. Staff are amazing, friendly and helpful. Especially considering this time it was clear they where short staffed. Sadly this time it seems the sunbed warriors where in residence, so finding spare sunbeds in the afternoon following excursions was tricky. Balcony with whirlpool was lovely with sea view, but I found the smoke from both neighbours, as its windy, stunk out our room forcing us to close Balcony door while the smoked. I don't normally take part in poolside activities, Antonia was fantastic, and I took part if we where poolside t the time. Aqua aerobic, aqua boxing, pool volleyball, mojo sauce making demonstration, and much more. One or two glitches with room, shower did not have pressure first night on late arrival, informed reception first thing in the morning, plumber was straight out before we evwn went to breakfast and fixed it. Day three, change of linen, noticed hole in pillow case+ bath towel and hand towel. Informed reception (not complaining) as know its not their usual standard, next day everything in room was extra perfect for rest of stay. Buffet dinner for me lacked diversity and had become a bit repetitive, so slightly disappointed, but still plenty to choose from. Would definitely book again, but do need to explore other countries. We now look where there are other Barcelo hotels, and book there.
Dean
Incredible hotel. Been several times and always find it amazing. Very helpful staff and the rooms are large and clean. Had one with a hotub in the room which was fantastic
Restaurant offers a wide range of food every evening and was always something different to choose from the buffet. Excellent service from those running it.
Easy to get too from airport and good location if going out for a few drinks without having to walk far
Will Fitzgerald
We're at the hotel at present and mid way through our 2 week stay. We're having a superb time at Barceló Teguise Beach Adult Only Hotel. The facilities are top notch, the food is simply amazing, the pool area (even at 90% hotel capacity) tends to have bed availability by the lovely pool. The biggest positive I have is the Staff. What a crew!!! They are so helpful and supportive. They work long days and maintain their high standards throughout, all with a smile, and service excellence. We'll definitely be back.
Room 4 star relates to general size only. It's a little compact, but everything you need is there. The rooms are very clean and room service do a great job. We had only 1 issue with a room given to us which was close of a noisy area. The amazing staff immediately rectified that without a moments thought. Thank you team. Will
jake richardson
first came 4 month after first opened, 6 years ago, and just got back after a week.
the hotel is still great, food is good. better than most on the island for sure. in ten years i can see where cutbacks have been made. Fully understandable but still a great hotel, Staff 10/10 everyone of them from food staff to relegation and cleaners.
if you see this and have a booking made, top tip stay in D block 3rd floor you get sea views without the extra cost!!
the only thing needed at the hotel is Music!!!!
they have a DJ on a sunday and it’s great
gets people moving more / gets people talking
nothing too loud but they need to invest into a speaker system so can play something at very least!
also maybe leave a sponge and cleaning stuff for the hot tubs outside as they get mucky quick with the windy sandy.
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4.4
Google reviews (4846)
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Along the sunny southern coast of Lanzarote, the Dreams Lanzarote Playa Dorada Resort & Spa redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the...
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4.4
Google reviews (4846)
Adrianna Szkopińska
I had a wonderful stay at this hotel! The staff were incredibly welcoming and always ready to assist with anything I needed. A special mention goes to Magdalena, the animator, who was an absolute gem. She is such a kind and helpful person, always making sure everyone had a great time. Whether it was organizing activities or just offering a friendly smile, she made my stay even more enjoyable. I truly appreciated her warmth and dedication. I highly recommend this hotel to anyone looking for a pleasant and unforgettable experience!
Dani Shaw
We stayed for 5 nights for my birthday trip in the dreams hotel and it had everything we needed it was perfect for us. From champagne/water on arrival to help with our bags to the room, We was very impressed already, we wish we booked a longer trip by the end holiday.
The hotel is very nice, big and clean - lots to explore.
The preferred club option was great and I would recommend to book a preferred club room that entitles you to a few extras on the holiday (separate optional pools, different breakfast area option, snack suites, mini bar in room restocked daily)
The room was clean and spacious with our bed made daily and fresh towels&flannels. Great size balcony. The air con worked fine no problems, the bed was very comfy and the gown and slippers was good for the spa. We had a hour free for the spa and I had booked myself birthday massage which I must say was AMAZING and very relaxing. When we got back to the room I had a little birthday chocolate treat which was also a lovely touch thank you!
We ate breakfast in the preferred club every morning and it was great with so much option.
The QR code app that you scan upon check in is also great with everything you need to know about the hotel from spa reservations to dinner reservations/opening times, pool opening times, maps, entertainment times.
Overall favourites from the hotel :
Mini bar
Preferred club breakfast
Good few different restaurants
Swim up pool bar
Cleanliness of the hotel
Activities to offer
great location to walk out on the front each way
2 mins from the beach
Fresh towels/flannels
Spa
Mark Veitch
My partner and I have stayed at this hotel every year since 2017 and love it. We stay B&B in a club room. The rooms a lovely and clean and the breakfast has plenty on offer and food quality excellent. We go to the beach each day so its location is fantastic as its a 5 minute walk. Also a short walk to either the town or the marina in the evening when going out for our meals. At the end of the days, we drop i to the hotel pools for a swim and a drink and always find the staff friendly and helpful. Back again this September and really looking forward to it.
Balerina
Hotel is amazing. First time in my life I did my own aromatic candle on workshop that hotel offer, Lorena and Magda showed us everything step by step. Very top 🔝 We spent very nice few days in Dreams Lanzarote. Food, service, cleanliness, hotel location excellent. Thank you everybody for doing our stay special. Also very big thank you to ladies from guest relations.
Darren Combellack
Cleanest hotel ever. Staff are outstanding! (in every department)
Food is plentiful and delicious. (plenty of bars and restaurants to choose from.
Would recommend going as a preferred member!
Perfect location.
All my requests prior to arriving, were catered for. Questions, requests or issues are dealt with immediately.
No bed wars here... Plenty around!
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4.3
Google reviews (1116)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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4.3
Google reviews (1116)
Josh Evans
Excellent hotel. Huge, impressive setup including a massive pool and landscaped grounds. Room layout is a little odd with the sink outside of the toilet in the main room, though it still functions. Hotel is clean throughout and our room was cleaned spotlessly everyday. Staff are all very friendly and welcoming. Food is good though not amazing, though there is plenty of choice. We really liked the Mediterranean restaurant on the right when entering, for some reason it is always quieter than the other buffet restaurant, and the decor is beautiful. The evening entertainment is good fun, including the kids mini disco. Gym is well equipped with great open air views. Overall it’s a great hotel which I would definitely return to.
Bartosz
Stayed here for a week with my partner. The room was great (apart from the leaking A/C, which only got fixed on our final night).
The entertainment was good. Big shoutout to Amine, Antonio, and the girls! They’re a huge asset to Barceló. Without them, our trip would have been much less fun. They organised multiple activities throughout the day, such as water polo, stretching and balance classes, and several performances in the theatre that kept us entertained.
The food at the buffet was okay, definitely above standard for buffet food, though a little bit repetitive. Another big shoutout to Sliman, who looked after us and was always up for a chat.
Great gym overall with solid equipment. There’s no air conditioning, so bring a vest or something light, as you’ll be sweating buckets.
Would come back here if visiting Lanzarote again.
Louis V.
We have been staying at the Barceló for 2.5 weeks (room 2141). While the hotel itself, the rooms, and the pool area are visually appealing, our overall experience has been disappointing.
The main issue lies with the service, particularly at the reception. Unfortunately, we found that most of the reception staff were neither friendly nor motivated. Their manner towards guests often felt indifferent and, at times, even unfriendly.
The hotel’s motto is “Every gesture counts to make a huge difference.” Sadly, we did not feel that this principle was reflected in our experience.
During our stay, I had to visit the reception multiple times — five times to replace a faulty wrist chip for the door, three times to exchange money for tips, and three times to report issues such as a blocked sink.
To illustrate, my first disappointing encounter occurred when my wrist chip stopped working. I waited for 15 minutes at the “My Barceló” counter, as I am a Unique member. After the guests at the other counters had been served, a receptionist approached and told me that if I continued to wait there, I would have to wait another three hours until that counter reopened — and then refused to assist me. I left and tried to resolve the issue through the app instead.
My most recent experience was today. I went to the reception to request shower gel after my call the previous day went unanswered. The staff member simply shrugged and said it was not his mistake but that of his colleague.
Overall, the staff appear not only unmotivated but also insufficiently trained. On one of my first evenings, I tried to order a glass of wine. To make it easier, I pointed directly to the exact wine on the menu. After ten minutes, I received the wrong wine. I returned it and, another ten minutes later, was served a second incorrect (and cheaper) wine. I accepted it but decided not to order wine again during my stay.
In summary, while the hotel facilities are pleasant, the lack of professionalism and customer care at the reception significantly affected our experience. We sincerely hope that management takes this feedback seriously and invests in better staff training and service culture — so that future guests can enjoy the high standards the Barceló brand promises.
Ramaine “A Di Manijah” Morrison
The best holiday I’ve been on ever. Everything was perfect at Barcelo. The buffet had lots of choices and it was all very good tasting food, the rooms were cleaned everyday and not just changing sheets. The poolside was relaxing, the staff were all friendly and polite. This was just the absolute best place I decided to stay. I recommend 100% I am already looking to book another trip at barcelo.
Heath Sykes
Almost finished a 10 night stay in the Barcelo with family. We stayed all inclusive. Fantastic location very modern. Huge pool great food great staff. Special mention to fabio in the reception bar. Very polite and worked the bar really well. 100% worth a stay.
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4.6
Google reviews (3835)
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Dreams Jardin Tropical Resort & Spa really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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4.6
Google reviews (3835)
Michelle Michiels
on the property was amazing. You usually don’t expect that, but we only ate outside the hotel once and instantly regretted it! The food was incredible, especially at La Trattoria, which became our favorite spot.
The pool area was beautiful, with plenty of sunbeds and the perfect balance of sun and shade. The location couldn’t have been better.
Everything about this place just felt right — it truly felt like home. We’ll definitely be coming “home” again. What an unforgettable experience!
tracey kilday
Lovely hotel can't really fault anything. Rooms are nice clean everything you need. Had a sea view which was lovely. Food was lovely also. Drinks are a little expensive but plenty of bars ,restaurants on your doorstep all within walking distance. Staff friendly and helpful. Pool is lovely and plenty of sunbeds no rush to put your towels down tho some still do. There are several beaches which admittedly I've seen better but they are okay. It's a lovely hotel and I would definitely recommend it. Fabulous stay and holiday.
Valérie Vilmont
++ The hotel is ideally located not far from Tenerife South Airport, with several shops nearby and easy access by car to the area's good restaurants. The breakfast was great with a very wide selection. We had a room, well furnished with possibility to have a tea or coffee, hairdryer and iron, overlooking the pool and the sea, with a small balcony. The staff is professional and attentive. All the services (bars, restaurants, gym, multiple lounges) are well thought out for the well-being of guests. We ate once at one of the hotel restaurant and we enjoyed good Spanish ham and patatas. The real plus is the possibility of leaving the luggage in a secure area on the day of departure and reserving a room to take a shower after enjoying the pool one last time after check-out!
- - A small negative point being the smell coming from the sink
Malcolm Oakley
Our second stay at this tranquil oasis. Excellent facilities, great choice of food.
If you stay here make a reservation at Pintxos (tapas restaurant), incredibly romantic, wonderful food, very friendly knowledgeable waiters - trust their tapas recommendations.
Good value for money without sacrificing taste or customer service.
Onsite gym has the best ocean views. Sunset Bar cocktail menu is great value and the ocean view really makes it.
Graham Vaughan
We had a fantastic stay at Dreams Jardín Hotel. The food was exceptional with top-class variety every day—something for everyone. A special shout-out to the amazing staff: Fernando and Li were always happy to help and so lovely with our 1-year-old. Francis and Melina at the fitness suites made our trip even better with their care and brilliant, enjoyable classes—a real highlight! Our room was spacious with a great-sized balcony, perfect for our little one to crawl around safely. The pools were lovely too. We’ll definitely be back and highly recommend this hotel to others!
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4.7
Google reviews (2324)
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Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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4.7
Google reviews (2324)
Roland Varro
The best hotel I've never been to before – absolutely perfect from beginning to end!
The lady at the reception desk was incredibly friendly, and we were even welcomed with drinks upon arrival. Our room was huge, offering plenty of space and comfort.
There was lots of room in the pool, so it never felt crowded. Breakfast was delicious with a big variety of food – and yes, it even included champagne! 😳😎
The hotel itself was very quiet and peaceful – just perfect if you're looking to relax.
I honestly wish I could give more than 5 stars.
Oh, and I almost forgot... I was surprised with a slice of birthday cake and a bottle of champagne delivered to our room – what a treat! 🎉❤️
Kerry Wilson
Cannot fault this hotel. The location is great, the hotel itself is gorgeous and has everything you could possibly want from a 5 star establishment. The staff are absolutely fantastic, they are all happy, accommodating and really cannot do enough for you. We stayed in a Villa which was amazing. The food was delicious with a vast selection for breakfast and a different buffet theme each night. Definitely recommend!
Krishna W
A Beautiful Setting, But Service Falls Short of 5-Star Standards.
We recently stayed at this hotel for a week and were truly impressed by the beautiful grounds and stunning views—it’s a picturesque location with great potential. However, in terms of service and overall experience, I don’t believe this property currently meets the standards of a true 5-star hotel.
Firstly, while the setting was lovely, there was a clear lack of attentiveness in areas that matter—especially for guests with dietary preferences. As vegetarians, we found it difficult to have our needs met. Basic requests often felt like an inconvenience, and the food options left much to be desired. For instance, we were charged €16 for a vegetarian “club sandwich” which essentially was the regular sandwich with the meat removed—resulting in a greasy fried sandwich with just lettuce and cheese. Not only was it underwhelming, but when staff noticed the food was barely touched and even asked about it, there was no effort made to offer an alternative or adjust the bill. It’s not about the cost, but the principle: a dish lacking half its ingredients should not be charged at full price, especially without any added value.
Additionally, we were surprised to find that bottled water was not replenished daily and came at an extra charge, despite already spending €1,300 for a week’s stay. For a hotel positioned as luxury, these small things can make a big difference to the guest experience.
The housekeeping was also below par for a hotel of this standard. The room was often left dusty, and basic amenities like shower caps and toiletries weren’t replaced daily. While these might seem like minor details, they matter when a hotel is claiming 5-star status.
Breakfast was also disappointing. While there was variety, the selection remained the same every day. The quality didn’t match expectations either—the omelettes were bland, and the churros, which I usually look forward to, were cold and chewy rather than hot and crispy.
Finally, service on departure was similarly lacklustre. There was no initiative from the staff to assist with luggage until we specifically requested it at reception, which again, doesn’t align with what you’d expect from a hotel in this category.
In short, while the hotel shines in terms of aesthetics, the service and attention to guest experience need significant improvement. Having stayed at top-tier properties around the world, including the One&Only hotels, the difference in service is notable. With more attention to detail and a stronger hospitality mindset, this hotel has the potential to reach a true 5-star standard—but it’s not there yet.
Monica Jane
We recently stayed at this hotel for six nights for our honeymoon and were very impressed with the beautiful scenery and elegant setting. However, we were quite disappointed with several aspects of our stay. In our opinion, this hotel feels more like a 4-star property rather than a true 5-star, especially considering the high price we paid for one of the most expensive rooms.
My husband called the hotel a few weeks before our arrival to let them know it was our honeymoon. He was assured that a note had been made and that something special would be arranged in the room. Upon arrival, we mentioned again that we were celebrating our honeymoon. The receptionist kindly gave us a spa voucher, which we appreciated, but when we entered our room there was no decoration, no complimentary treats—nothing at all to make the occasion feel special. It was disappointing, particularly for a 5-star hotel.
Another letdown was how everything seemed to come at an extra cost, even after spending so much on our stay. In all 5-star hotels we’ve stayed at, the minibar is included even if it’s a standard room, but here, every item in the minibar was charged separately.
The jacuzzi was also disappointing—it doesn’t have a heating system, so each time you want to use it, you have to drain and refill it with hot water, which takes quite a while.
Breakfast was another area that fell short. Although there was variety, the selection stayed almost identical every day and the quality of the food was average at best. Some days the scrambled eggs were good, other days not so much—perhaps due to different chefs. The churros we tried on the first day weren’t great, so we didn’t bother again. While cava was available daily, it was clearly a cheaper brand.
Overall, the service was just average, not what you would expect from a 5-star hotel. The experience simply didn’t live up to the standards or expectations of a luxury hotel, which was quite disappointing.
Paul Barkhouse
We had a fantastic stay at Vincci La Plantation in Adeje. The hotel itself is beautiful, with spacious, modern rooms that were spotless and very comfortable. The grounds are stunning, with five pools and plenty of sunbeds – no stress or fighting over loungers, which made relaxing by the pool so much easier.
The service throughout was excellent, with friendly and attentive staff always ready to help. The breakfast buffet was outstanding, with a huge variety of fresh options every morning. We also tried the Italian à la carte one evening and it was superb – the tiramisu in particular was one of the best I’ve ever had. Drinks are on the pricier side, but that’s to be expected in a five-star hotel.
A really thoughtful touch was the changing room you can book on your departure day – perfect if you have to check out early but don’t fly until late, so you can enjoy the pool right up until you leave. The free shuttle bus to the beach several times a day was also very handy.
Overall, this is a true five-star experience and I wouldn’t hesitate to recommend Vincci La Plantation. We’re already looking forward to our next visit!
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4.7
Google reviews (1186)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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4.7
Google reviews (1186)
Kenneth Liu
Jardines de Nivaria pleasantly surprised us in nearly every way. We were luckier than expected with a part-sea view from our room, enough to remind you you’re by the ocean, even though it wasn’t a full panoramic vista.
Breakfast was a highlight: the buffet was plentiful, fresh, and delicious, with plenty of variety and the sort of quality that sets a positive tone for the day. The staff were extremely accommodating throughout - helpful, attentive, and always polite. The hotel itself is absolutely stunning: it blends modern comforts with classic touches you might expect of upscale American-style hotels, but with Canarian warmth, lush gardens, art deco influences, and beautiful architectural details (including a striking stained-glass dome over the reception).
Location is excellent: just 15 minutes from the airport, direct access to Playa de Fañabé, and well-placed for exploring Costa Adeje.
One personal recommendation: if you want something more authentic and less packed with tourists, Playa del Duque is a better pick than Playa de Fañabé. You’ll get a more relaxed atmosphere, fewer crowds, and still beautiful beaches (and less Full English Breakfast/Indian/Chinese takeaway food restaurants for the British crowds)
The pool is fantastic and coming during low season was perfect as it wasn’t too crowded and waiting staff were frequently popping over.
Overall verdict: Jardines de Nivaria offers a luxurious, relaxing stay - great for couples or travellers looking for comfort, quality breakfasts, attractive surroundings, and excellent service. It delivers strong value, especially if you pick your room and dining options with care.
Steve Frendo
If I could give this hotel 6 stars I would everything about this hotel is fantastic. The food was great, the staff were very friendly and helpful, the bedrooms were spotlessly cleaned every day. The hotel location is in a prime location close to the restaurants and bars. We will definitely be staying again.
Diana Barbu
The Best hotel in Tenerife. The room was large, very very very clean, they clean it every day. Real large terase, as large as the room, with the nicest sea view. Very good food. Very clean all the hotel areas. The personal is always ready and happy to help you. The food was great in the main restaurant and also at the pool restaurant.
It was my third vacation in Tenerife and i will surely return next year, just to return to this hotel.
Terri Quarrell
We arrived the day the hotel reopened following a refurbishment. Francisco and Javi were welcoming from the start. The hotel itself is beautiful and a wonderful setting with direct access to the beach promenade.
Our room was not ready on arrival and we were provided with a courtesy room that we used to get changed after our flight. A
Perfect little room for just that purpose.
Once ready, we were not disappointed with our hotel room. The room was spacious and had amazing features of a walk in closet and large terrace with table and chairs and two sun loungers. The bathroom had twin sinks, separate shower and bath with great water pressure in the shower.
The main pool is heated with a separate unheated pool. A very warm jacuzzi is also accessed from the main pool and was very relaxing at the end of a long walk. Lots and lots of sunbeds. The hotel also provides amazing lounger towels that hook over the back of the sunbed (so that it doesn’t slide off), but also which Runs the length of the sunbeds. Second pool Towels are provided for drying. Amazing.
The gym is well equipped but really could do with better air conditioning. It was too hot and airless in there. There is also a sauna and steam room in the gym.
The breakfast buffet provided a good selection with an impressive array of healthy fresh fruit and vegetable juices. The best variety I have experienced. The servers were attentive and discreet and the breakfast experience was really enjoyable.
I would wholeheartedly recommend this hotel
To anyone that asked. The staff were all so happy, attentive and helpful, which made it an even better stay in such beautiful surroundings.
Dylan Andrejczuk
It’s not even the end of my vacation yes and I couldn’t wait to leave this review. I’ve been to many 5 star resorts in my time and this is the only hotel I’ve been to that ACTUALLY IS A FIVE STAR as they say! The views, the food, the staff, the facilities.. everything is absolutely amazing. The only minor issue I had was no iron in the rooms but the staff kindly lent me one for an hour so I was able to iron all my clothes and hang them up. Room service was excellent and free continental breakfast included with the room (I booked superior double) lovely heated pools, delicious food, delicious drinks, free pool service, staff are happy to help with everything and make sure you are relaxed. Just perfect, I’m so impressed! If you’re thinking about booking, don’t hesitate you won’t regret it 😊
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4.6
Google reviews (1797)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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4.6
Google reviews (1797)
Julie
Such a lovely hotel in a perfect location. Very welcoming and friendly staff throughout the hotel, making the vibe incredibly relaxed. The rooms are spacious and comfortable, the breakfast buffet extensive. Really enjoyed the restaurants and bars, and the hotel is adjacent to the beach and a stroll away from plenty of dining options. Lovely pool areas including an adult only section. Really enjoyed my stay!
Samantha Morgan
A great first impression and one of the warmest welcomes I have experienced. I emailed ahead advising that my flight would get in during the morning and if there was a chance our room could be ready and they delivered! I was fully expecting to just store luggage and wait until 3pm to check in so it was great to be able to get settled immediately.
The premium ocean rooms are clean, spacious and comfortable. Thoroughly enjoyed the fact we had the option of a bath or a shower (both separate) and that the toilet was separated. We had a balcony and a garden terrace which was across the hall and we didn’t use to be honest. - we used the pool instead. The balconies are non-smoking FYI.
We ate breakfast around half 8/9am and found it fairly quiet. Lots of variety and discovered something new every morning. Our home flight was mid morning and when we came down for breakfast at 7am we were the only ones in there.
The salt water swimming pool is lovely and where I spent most of my time. Sun beds being reserved wasn’t an issue and there are between the different pools. The pool side service was hit or miss and it wasn’t clear what everyone was doing. This meant we drank our own things by the pool most of the time which we bought at the supermarket and only ordered food from the pool bar. On our last day we were advised that you aren’t actually allowed to drink your own drinks by the pool which came as a surprise as there were no signs and multiple employees saw me throughout the week and didn’t say anything. Suggestion would be to add it to your pool rules which are displayed by the bar - would’ve saved us an awkward conversation.
The location of the hotel is lovely. When you leave the hotel from the front if you go left or right you will find lovely restaurants although a limited amount of bars so suited our quiet holiday needs. Hotel charges €8 for a Heineken or Amstel whereas local restaurants charge €4 for a Dorada so worth popping out and enjoying an ocean view and cheaper drinks.
My other half also appreciated the gym facilities and he enjoyed his massage. We enjoyed the 15% off voucher which came through our door a few days into the holiday.
Overall it was my first experience staying at this hotel chain and I would stay again as someone who doesn’t mind a quiet and relaxed holiday.
Jonathan Carty
My family and I have just returned from ten days at this hotel and can say it was absolutely amazing. The staff's attention to detail, the cleanliness of the hotel rooms, the pools and surrounding sunbed areas were all fantastic. In addition the Hotel managed to facilitate additional rooms at last minute when our flight was cancelled, for this we are eternally grateful. I would wholeheartedly recommend this hotel to anyone whole wishes a five star guest experience.
Hannah Bailey
Could not recommend this hotel enough and if I could rate higher than 5 stars, I would! One of the most beautiful places we have ever stayed and truly one of the best holidays we’ve ever had. Rooms and amenities were 10/10, cleanliness and service was top tier. They’ve really of everything and perfected it. What really made our stay so incredible was the care and effort put in by the staff. I have never felt better treated, they really went above and beyond to make us feel special. Very grateful to everyone we met during our stay, the service really made a lasting impression, everyone was so friendly, kind and fun! The buffet food was also amazing, the chefs were excellent and everybody at this hotel is outstanding. We will definitely stay here again but the staff and management truly deserve the utmost credit they are the best in the business! If you are looking to stay in this area, this place is a real gem and absolutely beautiful. Thank you to everyone that made this trip so incredible😇😊✨
Eva Dögg Guðmundsdóttir
Fantastic hotel, great staff and wonderful food. The design of the hotel is great. The view from the balcony (ocean view) is great with privacy and minimal view of other rooms. I can't wait to come again. Thank you for a wonderful week.
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4.8
Google reviews (1747)
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An exclusive adults-only retreat in La Caleta, Tenerife, where luxury, serenity, and avant-garde design meet stunning Atlantic views. Ideal for couples and solo travelers, it offers a unique experience with world-class wellness, infinity pools, and...
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4.8
Google reviews (1747)
Tristram Margison
My wife and I stayed in the Royal Hideaway Corales Beach adults only hotel for five nights in late September 2025. We hadn’t had chance to get a holiday all year and needed some rest and relaxation. From the moment we arrived, the staff were exceptionally welcoming and this experience only got better as the holiday progressed.
The hotel is beautiful, it is split into two sections with one side being suites/apartments and the other hotel rooms. We were in the hotel section. We arrived at about 10pm and were greeted warmly at the reception with a welcome glass of fizz whilst we quickly checked in, during check-in we were given an excellent overview of all the facilities and were shown to our room by a very friendly team member who provided a thorough guide of the room. We were tired from the travel and the introduction was just long enough to let us know the essentials without it being too much.
The room was wonderful, very big, everything you could need and it had a large balcony with sea views, the balcony had sun loungers and felt very private. The bed was huge and super comfortable. The giant roll top bath was perfect! The entire hotel is spotlessly clean.
There are a number of very high-quality restaurants at the hotel and a more relaxed walk-in restaurant which serves food based on different themes each night. Breakfast is excellent with a large buffet and food available to order from a menu. Everything we had was excellent.
The hotel is located close to a small costal town which plays host a number of lovely restaurants and bars situated around the bay, everything felt high quality and fresh. There is also a well stocked convenience store a few minutes walk away.
There are a lot of facilities at the hotel including gym and wellness centre. We used two of the hotel pools, one at ground level and also an infinity pool on the roof. At our time of visiting we never had an issue finding somewhere to relax and the pool side service was perfect for our needs. Cocktails were 10/10.
The real stars of the hotel are the team, every single person we came into contact with was genuinely friendly and kind, we were left feeling like they really wanted to make sure we were happy. Which we were.
The only negative thing about the five days was that we had to leave.
Highly recommend.
Grainne
5 stars all round. Spacious room with a huge balcony and incredibly comfortable bed. The service at this hotel really stands out, the staff go above and beyond to make sure you are looked after. Hotel breakfasts are normally a let down but this one was so impressive - they had everything and it was all very tasty. Special shoutout to our waiter Paolo who greeted us with a smile every morning and was super attentive! Would highly recommend this hotel
Sarah Burke
Amazing hotel. The rooms are stunning, the rooftop pool and bar very quiet and relaxing. Staff are all very attentive and friendly. Breakfast is sooooo good - with tables outside or in. Recommend the omelettes - but the choice of breads is also incredible!
Marlene
We love our 10 day stay at Royal Hideaway Corales. Everything is top notch. All staff are really wonderful. The hotel is pristine clean. Service is great. We have breakfast and dinner included. The food is excellent. Our room is specious. The balcony is private and large. The hotel is a bit away from the busy part of town yet just a short distance away. The location is perfect. We can’t wait to return.
Ashley Bartlett
Well I really dropped the ball not reviewing this place as soon as we came back. My husband and I went in June for both of our birthdays which are back to back. They made us feel so welcome and special and the resort itself is gorgeous. Beautiful views, well situated for a nice morning walk to see the sunset. Everything from small pool bites to Michelin star meals that still make me drool when I think about it. I would recommend this resort to everyone and can’t wait to go back myself.
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4.2
Google reviews (3324)
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Located in the beautiful southern region of Tenerife, Ona Hollywood Mirage invites you to embark on an unforgettable holiday experience. Full of warm elegance and comfort, our apartments are the perfect choice for couples and families yearning for a...
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4.2
Google reviews (3324)
Nicola Hodgkiss
Just returned from a week here and was a bit nervous after reading some of the reviews but i didn't need to be! Our first time in Tenerife and therefore obviously this hotel. Loved it and would happily come back! The room was great, hotel staff very friendly and although we don't have kids we enjoyed watching the animation team entertaining them (and the adults) - the opening song will be stuck in our heads for days! :-) Didn't eat at the hotel so can't comment on the quality of food but the drinks from the pool bar were a reasonable price. Location wise it is at the top of a series of steep hills, the last one being the worst but this is what gives it its great views and prominent position. There is a free shuttle bus to the front and back at various times of the day and taxi's are very easy to get and very cheap. There are a few good bars and restaurants within a 10-15 minute walk without needing to be in the centre of Los Cristianos but that is also easy enough to get to. All in all a great holiday and we're likely to return!
joe chatfield
Stayed here last week, loved the hotel. Location was perfect for us, not in the hustle and bustle of the beach fronts but plenty of decent bars and places to eat within a 10 mins walk. Taxi to the front was inexpensive so wasn't an issue being a bit further away from the sea. I wouldn't say it was a 4 star hotel based on finishing touches like bathroom sealant and wobbly toilet seat but I would definitely happily stay there again. Staff were friendly and helpful and pools were clean and also cleaned regularly.
My only bad point would be the hotel bar food. It was overpriced and I wouldn't feed it to my dog. Burger fell apart and tasted of nothing, chips were barely edible and the onion rings, well I have no idea you could even make them that badly 🤣
But overall happy with my stay, would recommend and would stay again, just wouldn't eat there 👍
Deirdre Lowney
Lovely place - we stayed in one of the corner apartments with a view of the sea. The staff in reception were great, very courteous, as was the receptionist at the gym. Pool was nice but during the day it gets busy with children, couples and families. The animation staff were great to entertain people by the pool with various competitions including bingo. Housekeeping staff came to the apartments every three days. Our apartment was well kitted out with a full sized fridge freezer, cooker and oven. A cupboard just off the kitchen had an ironing board and iron. The coffee maker was easy enough to use. I loved having my cuppa on the balcony. Having two bathrooms (one ensuite) was an unexpected bonus. The area was a bit hilly so the shuttle bus service was very welcome for the return journey in the evening. I would love to come back.
Scott Derham
This is a good hotel but needs a few simple inprovements to be great. Air con needs looking at doesnt work asked for it to be looked at was told it was sorted but no improvement.
Also the orher improvement after speaking to other familys people we not happy with the food selection for children! Ypu need to privide actual meals not just sweets. You privide chips but ideally you need kore such as pizza and nuggets plus pasta that is actually cooked. Childrwn dont like cruncy pasta
Amrit Mann
I have stayed at Hollywood Mirage twice now—once two years ago and again during my recent trip. Unfortunately, I found that the standards have noticeably declined, and I do not intend to return for a third stay. The hotel has become too expensive for what it currently offers.
The most disappointing aspect was the cleaning service. Upon arrival, it was evident that my bathroom had not been properly cleaned. During my stay, I had to request room cleaning twice in the evening on a day it was scheduled. Even then, the “cleaning” amounted to little more than a towel change, with the bins left unemptied and the floor unswept. This is far below the standard I had previously experienced.
Another major drawback was the lack of consistent hot water. The system appears to rely on water tanks that take considerable time to refill, meaning that most showers were lukewarm at best. While this may not bother everyone, it is far from ideal for guests expecting a comfortable stay.
On a positive note, I would like to thank the gentleman at reception on Sunday, 28/09, who kindly arranged an early check-in for me upon arrival. As I was travelling solo, his attentiveness and focus on my safety and comfort were very much appreciated. The reception staff overall were welcoming and professional, which makes it all the more disappointing that the poor cleaning standards and unreliable hot water overshadowed my stay.
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4.1
Google reviews (2875)
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Step into a sun-drenched getaway on Lanzarote's Costa Teguise, where every corner of the Sands Beach Resort is a luxurious seaside escape. This exquisite resort boasts direct access to golden sands and shimmering waters, inviting you to sink your toes...
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4.1
Google reviews (2875)
Mary Dooley
Great area with lots available in the resort. It is old fashioned in rooms but each area has private pool. Housekeeping came everyday and was always good service. It was clean! Good to be able to have fridge etc for your own bits, can have breakfast etc in your apartment. Really nothing to complain about but could do with being a little more up to date!
Simon Lowe
This is a resort that hasn't changed since it was built in the 80s. The decor is tired and in some cases, desperate need for repair. The accessibility ramps are not exactly within the realms of modern health and safety parameters either, which makes getting a pushchair and luggage up a bit challenging.
However, this resort is friendly, amazing for families as the pools are basically outside your room. The rooms get regularly cleaned and the staff are so lovely. There is always a nice breeze, which makes up for the lack of air conditioning. With a beautiful sea view and close access to the beach, I highly recommended this resort despite the desperate need for an upgrade.
theresa Youngman
Perfect hotel right on the beach.
Recently spent a week here with the family and we all loved it. I only have positive comments to make about the hotel, the rooms, the staff and the service. Rooms are cleaned every by the lovely cleaning staff. The reception staff are really helpful and go over and above to help you with any requests or assistance. The apartments decor is a bit tired but the rooms are spacious, clean and very comfortable with everything you need (hairdryer, iron etc). A very small point is that the rooms don’t have air conditioning however the staff gave us two very powerful fans which did the trick! My only complaint is that the onsite supermarket is WAY overpriced - extortionately so, but we didn’t need to use it as there is a Hyperdino just two minutes walk away. All in all we had a fabulous time and would definitely return 👌
Dimitrina Dimitrova
We had a wonderful stay! The place feels very safe, and our room was cleaned daily. The staff were all very friendly, and we really enjoyed the activities such as bingo, water aerobics, and especially the beach, which was perfect for snorkelling. There was also a great choice of swimming pools to relax in.
Overall, we had a fantastic experience. The only small suggestion would be for the resort to consider improving the air conditioning during the summer months.
Moniaa Es
Very friendly service. There are plenty of pools around the hotel. Well-equipped kitchenA big plus is that we had a pool right next to our cottage. Unfortunately, the rooms leave much to be desired. They're neglected. The furniture is old, and the cabinets are falling apart. The rooms need renovation. I also don't know why there are showers by the pools, since none of them work. I hope this gets fixed. And the lack of air conditioning is a big drawback. We had a single large fan in one room; it's a shame there wasn't a fan in the other room. One day I thought we'd suffocate; it was so hot. Air conditioning is essential in a place like this. The location is good, right on the beach, so we could stroll by the ocean in the evenings.The hotel also doesn't have any great attractions for children, I don't recommend it for children, nothing happens there. Hotel maximum 3 stars.We expected something better for the price, but overall, I consider our time on this island a complete success!
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4.2
Google reviews (2550)
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£309
Based on 7 Nights, Room Only, Including Flight & Hotel
Lazy sun-drenched days await in the Canary Island at the superb THB Lanzarote Beach. Situated a short stroll away from golden sands, the fabulous holiday complex offers guests a wide variety of amenities including a swimming pool, gym, children’s club...
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4.2
Google reviews (2550)
Patryk Grudzinski
Our stay at the hotel was excellent! The staff were very professional and made us feel welcome from the moment we arrived. The reception team was always quick, efficient, and ready to help with anything we needed. The food was delicious and of great quality, and the waiters were always smiling, friendly, and attentive. We truly enjoyed our time here and would definitely recommend this hotel to anyone looking for a pleasant and comfortable stay.
Lee Cooper
Great place. 4 star hotel with 5 star food and hard working staff.
Entertainment fantastic. Local drinks were also good served as part of the all inclusive package.
Only 1 X pool (the kids pool is more like a big jacuzzi).
Gym needs more weights.
Overall great place and I will be returning!
Caroline Jackson
I booked this Hotel with it having the option for inclusive being a solo traveller.I can say that I wasn't that impressed when it came to meal times,especially lunch & evening meals.Although there were lots of choice most days it would be the same & sometimes by the time you got back to your table the food was starting to get cold,I must say I ate out quite a few nights just for variety & to have some traditional Spanish food.The main buffet restaurant was in the basement so no natural light coming in which you want when you're on holiday or a nice view while sat having your meal.The other thing about the Hotel was that they say guest can't reserve sun loungers before 9am but I saw from my balcony that quite a few did it anyway & staff didn't remove their towels,so I thought well if they will so will I.Some guest wanted the same ones everyday,bit sad that & don't know why.My room was supposed to be overlooking the pool but when I checked in the woman on reception didn't even know & so she changed it but it wasn't directly facing the pool more a side view & facing the pool bar restaurant & she said I could change if any did become available during my stay but I didn't.My room was fine just a few flaws,paintwork on the bathroom door was peeling away & just not enough storage to put your clothes in drawers & nowhere to store my suitcase for my stay.I did notice other things in the Hotel,there were some floor tiles in reception & just as you come in that were broken, which is a safety issue, I could avoid tripping on them but what about a small child or someone with walking disability that has a mobility scooter or a walking stick not that easy.The chairs in reception & outside are big plastic orange & black so not what they have posted on their website. One of the good things about the Hotel is the location in the centre of everything but I don't think my next visit I will stay there cos I have been a few times to Costa Teguise, I would rather pay that bit more.
Marlena M
First time staying at this hotel and I like it. I booked room only. It had lovely balcony with sea view. I would definitely go back in the future. I have tried their dinner option. It was plenty of options, tasty food. I came out full.
Charlotte Campbell
We had such a wonderful time here! Staff were all so lovely and couldn’t do enough for us. The hotel and the room were really nice, exactly how it looks in the pictures. The food was amazing. The location was perfect just metres from the centre of it all but we still never heard a peep at night. Great experience from start to finish can’t fault the place!
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4.0
Google reviews (2308)
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£339
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Escape to the fabulous coastal city of Puerto de La Cruz on the north coast of sunny Tenerife for a romantic holiday adventure at the luxurious adults-only Aluasoul Orotava Valley - Adults Only. This laid-back escape is located close to sapphire ocean...
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4.0
Google reviews (2308)
M Den Haag
It is a good hotel and we had an upgrade for the room. The most of the staff are very polite and helpfull. The my favorite club is good to have. The food and drinks are good!
The cleaning of the rooms could be a bit better and the my favorite club could have had more information and there were no beds by the pool. The animation could have been better. If there is improvement it would be a great hotel, maybe 5 stars when they update!
Thank for our amazing stay and serving us a relaxed holiday. We would not forget it!
Deborah Wilkinson
Fab hotel , lovely rooms spotless and very comfortable.
Great food always plentiful and hot. Fab with dietary requirements
Pool and bar areas are well looked after and always clean even in busy times
Staff are always friendly and helpful.
Would highly recommend
Shibana Hussain
We stayed at AluaSoul Orotava Valley for 5 days and had a wonderful time overall. The hotel offers an excellent all-inclusive package with delicious breakfast, lunch, and dinner every day. We especially enjoyed relaxing at the bar and taking in the beautiful atmosphere.
Everything was great — the staff, the food, the service — but one small issue was that the TV in the bedroom was not a smart TV, so we couldn't watch YouTube or stream any content. If the room had a smart TV, it would have made the stay even better.
Still, we had a fantastic time and would definitely recommend this hotel for a relaxing holiday!
Evelyn Warren
The hotel is ok nice big room and quiet. Only down side is lack of milk, Tea and coffee in the room. Reception said we only supply a Kettle. Well I wonder what for. I complained but got nowhere, so acquired tea coffee and milk from the restaurant. This is the second visit to this hotel group and I doubt I will visit again. I did enjoy the holiday as it was Adults only All Inclusive but that is the only things. Food was better at lunch time than Evening.
Alison Staley
Great hotel. Loved my room - spacious, clean and had everything I needed. Friendly staff and service was very good. Buffet for breakfast was very good too. Only down side was the hill to climb back up from the town. It's ok if you're fit though!
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4.8
Google reviews (552)
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£359
Based on 7 Nights, Room Only, Including Flight & Hotel
Found in the vibrant heart of Corralejo, Fuerteventura, Buendía Corralejo Nohotel offers a unique blend of luxury and local charm, inviting travellers to experience the island like a true resident. At Buendía Corralejo Nohotel, you're not just visiting...
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4.8
Google reviews (552)
Stephen Sherlock
Fantastic place to stay. Really chilled and relaxing. Beds are incredible and apartments are really well kitted out. All the staff were so nice and pool is great. Will be returning and will book the penthouse with roof terrace next time.
Jon Smith
A lovely welcome from the staff who are friendly, speak excellent English and have their name on their smart uniforms which is a really nice touch and very helpful. Our apartment number 116 was spacious, clean and well equipped. The pool area was relaxing and the large, modern gym a welcome bonus. Unfortunately our door stopped locking but the next day it was repaired and a lovely note with a gift was left in the room. We really appreciated that. The team of staff really go the extra mile. Our holiday was wonderful and Buendia played a big part in that.
Jamie Hume
Just finished our 10 day stay here. The apartments are very good. Everything you need, good condition and clean. All the facilities are clean. Staff are exceptional, very friendly, helpful and a good understanding of English. Any small issues we did have such as a socket not working was fixed within an hour. Special mention to Pablo the welcome loft manager who goes above and beyond to ensure you have a comfortable stay. If you're looking for self catering accomodation in Corralejo I have no problem recommending here 😊
Laura Szydelko
The staff here are so friendly and warm. The rooms are so well equipped to actually have a self catering holiday and you can tell that they have really thought about the user experience in every aspect of your stay. The only bad thing would be that the pools weren’t heated, but to be honest everything else more than made up for it. I would stay here again in a heartbeat we absolutely loved it.
Vicki McCafferty
We took a family holiday with a 15 and 18 year old. We wanted somewhere for ourselves but not entirely secluded. Buendia was perfect. The complex and apartment are spotless. Stayed in 220 which has a courtyard looking onto the pool with a sun bed and day sun. If you want a quiet day you can chill out there.
We went at Easter and there were loads of beds that are foam based and comfy around the pool. There is a gym, a laundry and a den for kids. The beds are comfy and the location is quiet.
Its very close to a supermarket and the nightlife. Both teens loved it and both parents really enjoyed switching off.
The staff are fab and Alex the manager is a credit. I recommend to anyone who wants space and somewhere to relax.
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3.9
Google reviews (1548)
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Based on 7 Nights, Room Only, Including Flight & Hotel
Experience exceptional stays at Hotel Zentral Center, situated in the vibrant Playa las Américas. This modern adults-only hotel promises a great holiday to all guests with their amazing guest service & attention. Step into the stylish lobby and...
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3.9
Google reviews (1548)
Parmjit Kumar
I was a little sceptical about staying here after reading some of the negative reviews, but my stay was very positive. Our room was on the 2nd floor. It was very spacious, clean, had working A.C. , great powerful shower over a bath tub with sliding shower doors. The bathroom was was also large and clean. The cleaners made the rooms up daily, while we were out (no complaints but note, we left no valuables out).
We booked half board, but should have stuck to breakfast only, as there are so many restaurants near by to chose from. My only criticism was the food, tried dinner once during my 4 nights stay. 1st night went out on a starter gazing tour, 2nd night ate in hotel but didn't enjoy it 3rd and 4th went out.
Breakfast- the bacon was all fat and had no pink meat visible. Sausages were the hot dog type, skinny and processed. I skipped both bacon and sausages after that.
Positive- ham and cheese omelettes were nice. I also had croissants, toast, granola with almonds and hazelnuts.
Reception staff were friendly and looked after us well.
Location of hotel was perfect as everything was so close by.
Taxi from airport costs around 36
Euros but return taxi cost 28 which was good.
Hotel can call taxi via there call button and they arrive within 5 mins.
Uber were expensive so didn't bother using them.
Timing of stay was brilliant. After peak time and during a heat wave. Temp approx 34C during day which was perfect for the pool. Water Temp was nice and cool and I enjoyed it daily. There were plenty of empty deck chairs as went went after peak period.
Over all I would recommend it 👍
Jessica Clayton
Love this hotel. Very clean rooms also very spacious with balcony and a fantastic view. The shower/ bath is brilliant and always hot water running. Roof top pool is a lovely space to go and relax and sunbath if u just want to chill. The hotel is in perfect walking distance to the shopping areas and the local restaurants.
Michelle Denholme
Staff are lovely, rooms are great. Beautifully quite. Love the rooftop Pool. Only snag I would say is that there is no actual bar. So if you fancied a day/night in you would have to get you're own. They do sell cans & wine at reception. Only English channels on tv are news 🙃 cant really mention the food as we went self catering as theirs loads of places to chose from.
Shayla Huthnance
Lovely hotel if you're looking for something quiet and reasonably basic. Rooms were large and always clean. The pool however was dirty although some of that is to be expected with a rooftop pool it was a bit off putting. The staff were always amazing, very attentive and helpful. I would stay again.
Tony Evans
What a strange place. Booked very late just to get away. On arrival, look lovely from the outside and reception looks good too. Only 1 member of staff on reception most times, so there could be longs waits whenever you wanted something. Room was great on the 5th floor and very spacious. Beds were never made up and the floor never mopped, but the towels were changed, even when you didn't need them. Had to pay for the safe and the first card the gave didn't work. Pool towel deposit was 20 euro for one. We could wall to lovely roof top pool via 1 flight of stairs. Wifi was virtually non existent in the room and could only get it a little if the electric blinds were open, I think this is because there are no WiFi stations on the floors, but relies on external post mounted WiFi points. But the black out electric blinds where the best idea ever. There are signs everywhere about zero tolerance at the pool for parties and glass drinks and that you would be removed from the hotel. This doesn't apply and nearly ruined our holiday as 2 large men groups carried a large amount of glass bottles to the pool area ,had loud music from a Bluetooth speaker, sat around the edge of the jacuzzi so no other guests could use it and dominated the pool while throwing a football around all day, there are no checks on this from the hotel, so we spent a few days at the beech which is lovely. Also, both bars in the hotel are closed. The upstairs pool bar and downstairs one, but you can buy the odd drink from reception as the have a fridge there, this was a big letdown. Won't be going back there ever. Not a 4 stat at all. Probably saving money since covid as plastic screens still cover half of reception desk, looks a bit tacky now.
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4.0
Google reviews (877)
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£399
Based on 7 Nights, Half Board, Including Flight & Hotel
Enjoy a world of tranquility and sophistication at the fantastic SBH Crystal Beach Hotel & Suites, an exclusive 4-star Adults-Only resort. Experience a harmonious blend of elegance and comfort, with the hotel's outdoor heated swimming pool, and enjoy...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.0
Google reviews (877)
Charlotte Hancock
Booked for a last minute 4 night trip and it was amazing! Staff were friendly upon arrival, even having a plate of food waiting as I missed the dinner service. Room was great and lateral sea view was amazing to have. Great variety of food on half board! As a solo traveler, dinner times you do sit with other solo travellers which was a great experience! Felt very welcomed and looked after by all the staff, extremely friendly and helping. Would definitely go back again!
C Murphy
Basic hotel in Costa Calma. Pool is small but not a lot of people use it. Very close to the beach. Breakfast is the same offerings everyday. Dinner changes but it’s not great quality or appealing. Had a cockroach running around on the floor near the food on the second last night there. Beer is over priced. Staff are nice but they push drinks with dinner to make money. Rooms have seen better days.
david balague
Good adults only hotel (no children). Very german-focused, to the point that some of the reception staff did not speak Spanish, and had to make do in English.
The food is fairly good, and the interesting thing is that you can book theme dinners (Asian, Mediterranean and Tapas) in other hotels of the same brand nearby. You need to book very early, advisable to do so when you check in. The rooms are correct, clean and well stocked. It has acces to the nearby beach by lift (the hotel access is at the top of some sort of cliff). Drinks in restaurant are fairly steep though (they were cheaper in other hotel of the same chain we visited)
C
Solo travellers automatically put down to share a table for breakfast and dinner. A simple yes or no question at check in around sharing would solve a lot of embarrassment especially for solo female travellers. I didnt feel comfortable sharing and only found out when going to my assigned table to find someone else there. No one told me this on check in. Please don't assume lone females can just be slotted in anywhere. Made me feel unwelcome.
Alexander Kurrath
I left after one night, although booked for five days with meals and breakfast included.
This is a tourist bunker, monumental but out of age. Odd architecture with long hallways with brownish low shimmering lights.
The interiors, especially the wooden birch combination is perfect in it‘s own way.
When You enter the hotel, turn Your eyes left to see pictures of the management in charge of this operation.
In the room KPI‘s of the cleaning maidens are volunteered for review. Well, it is clean as it can be for it‘s own age, and the customer‘s culminated age.
This is perfect for the oldest german audience, that like to be adressed in german.
I met only downwards looking, poorly dressed hotel guests, a geriatric soulless army, and that, in combination with the overall operation, seemed to have shattered the spirits of the spanish host work force.
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4.2
Google reviews (3875)
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£419
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
A world of relaxation awaits at Melia Costa Atlantis Tenerife, a stunning family-friendly hotel located in the heart of Puerto De La Cruz in northern Tenerife. This beachfront getaway boasts a cutting-edge gym, a glistening swimming pool, and a...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (3875)
Mark Wigmore
We had a great 10 day stay here..Rooms were good and reasonably spacious; ours overlooked the sea so we had a good view.
Right next to the beach and a few minutes walk from the lido. This hotel looks smart but some of the surrounding hotels could certainly do with some updating. Probably the nicest part of Puerto de la Cruz is near the botanic gardens, about 20 min walk away.
Breakfast was excellent. Evening buffet was good with plenty of variety.
matty nanson
Me and my girlfriend stayed here last year and this year in september, it was a great hotel even before the refurb but now looks even more amazing. The staff are great, the buffet is lovely with different things on each night at dinner. The room gets cleaned everyday which is a nice feeling after a long day at the beach, the location is perfect. Ignore any other reviews that are not 5 stars and book it if youre thinking of going!! im sure we will be back multiple times again. Thank you for a 10 out 10 experience once again!😃😃
Malwina Koz
We spent 9 night in the hotel in June 2025. Hotel was completely renovated. Room was spacious and clean with a nice balcony. Pool was big and not too busy. We enjoyed the breakfast. Location was also very nice, close to the local promenade but from the more quiet side.
Ian Gross
Just back from 10 days at this lovely hotel and our sea view room was excellent. All staff very friendly and nothing too much trouble. Food for breakfast & dinner buffet style plentiful and varied and drink prices were very reasonable. All in all would return.
Stephen Cann
Great hotel. Nice location on the sea-front.
The rooms were clean and modern with good free wifi.
There was a vending machine in the corridor for when you get the munchies but don't want to go out!
There is a small library near reception, but it's hidden, so you may have to ask. The staff are very friendly and helpful. Brochures from the tour operators are available here if needed.
The restaurant is generally very good, but not a huge choice for vegans.
Be aware the the car park is beneath the hotel. It's not a problem but can be a little awkward if you're not comfortable manoeuvring in tight spaces. The ramp down is quite steep.
The hotel is well positioned with a pharmacy and a small supermarket nearby.
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4.3
Google reviews (2400)
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Experience the delights of the Canary Islands, with a magical beach holiday at Los Zocos Impressive Lanzarote in Costa Teguise. If it’s relaxing family fun you’re looking for, you’ll find everything you need at Los Zocos, with a kids club, sports...
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Up to 10% Off when travelling between 25/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (2400)
R Smith
Me and my partner enjoyed our stay at Los Zocos Impressive Lanzarote. When we booked, it seemed like it was a bit out of the way, but in actuality it’s only a 10 minute walk to the centre of Costa Teguise.
The rooms were quite nice, modern and clean, be aware there’s no lifts though, so you’ll need to lug cases up the stairs.
No complaints about the food, in fact, it was better than most hotel buffets I’ve been to. Staff were also always happy to help throughout the hotel.
There was a decent variety of entertainment in the evenings but the venue was setup in such a way that you couldn’t sit anywhere without a pillar obscuring a large section of the stage. The sound system was also basically unintelligible for the most part.
We really enjoyed the pools overall, though it was basically impossible to get a decent sun bed, they were all reserved by greedy, entitled guests by 8:15am, oftentimes they wouldn’t actually use them till 2-3pm. We’d like to see at least some enforcement of the rules, at least till the pool opens at 10am.
Amy R
Just come home from 2 weeks at this lovely hotel. 2 pools to choose from, one with loads of activities and one calmer and more chilled out. 2 restaurants to choose from with the all inclusive. Every single staff member was so lovely and kind and absolutely nothing was too much trouble. A special mention goes to Andrea and Pinar in the restaurant who went above and beyond every meal time for us ..... you are both lovely and a credit to the hotel. The rooms were immaculate and cleaned every day and every communal area was spotless. I honestly can't rave about this place enough and I would go back in a heartbeat! Thank you to all for such a lovely holiday.
David southall
The major issues i have is that the hotel entertainment was mainly aimed at the French guests every night, and the music so loud we could barely here ourselves speak. We managed to get to play bingo but had to stop playing as we couldn't understand what numbers were being called as it was all in French. And on the last day there was around 8 French couples sitting on the (quieter) pool area being a complete pain in the back side. The women were the worst burping, breaking wind, grabbing each other’s breasts then decided to start throwing drinks over each other and then chucking each other in the pool in the swimming lane. But 3 days before that, a young English lad was jumping in those lanes and was told of immediately, why wasn't anything said to the French about what they were doing? The rooms also need to be cleaned more regularly as on the first night there were two stains on the bed sheets that wasn't changed until the fourth day as i took all of them of the bed and left them on the floor. I did ask one of the cleaners but couldn't understand what i was asking for, even on google translate. But on the plus side, well maintained grounds, staff very friendly and always a smile on their face, food was good but after seven days was the same, but you expect that when being there 10 days. Different drinks available that they were not shy on putting a good amount of alcohol in, which i found quite good on many nights lol. Great location to the local bars and restaurants very good Italian restaurant just a short walk from the hotel. Just need to sort the entertainment out to accommodate for all nationality's
Chudd 73
Just spent a week in Los Zocos and I have to say it exceeded my expectations. Top of the list was the staff who were incredibly friendly an helpful throughout. Secondly the room which was a family suite was excellent. The huge terrace alone would be enough to upgrade. Food was very good and had a wide variety of choice so something for everyone plus there are theme nights however this hotel is big and therefore meal times are busy so plan around the sittings if possible. Hotel has great facilities, mini golf, boules, quiet pool (recommended) and a more lively activity pool so again something for everyone. Entertainment was just ok but in mid August with lots of children they have to cater to that audience. We went all inclusive which included the snacks during the day, burgers, chips, hot dogs etc. Drinks are local brands with this package but the beer is fine if that's your thing. Location is about 10/15 minute walk to "The Square" and a pleasant walk it is if you take the route by the beach. All in all I would highly recommend this hotel for families.
kellie parsons
Fab holiday here. Location was perfect for everything needed outside of the hotel.
The hotel area was so big it was lovely. Never felt to busy apart from a few times when eating.
Food was good and loads to pick from, never wowed me but was always good. Rooms were ok, nice to have a separate room from the boys. Pools were nice and big and again never felt to busy. Loved it here and would highly recommend.
Staff were all very pleasant and helpful.
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3.9
Google reviews (2278)
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Welcome to SBH Club Paraiso Playa - where luxury combines with tranquillity on the stunning shores of Esquinzo Beach in Fuerteventura. Nestled in a truly heavenly location, this hotel is an oasis of relaxation and excitement, offering two heated...
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*Up to 20% Off & Kids under the age of 8 stays free when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 20% Off & Kids under the age of 8 stays free when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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3.9
Google reviews (2278)
Adam Ramczyk
Great location. Beatiful private beach. Amazing food and drinks. Catering staff were amazing and always smiling not matter what.
However, cleaning staff clearly not doing they jobs. Cigaretes buts all around the hotel, lots of broken glasses, used toilet paper/tissue, cockroaches. Outside rooms smell of sewage. I guess it's something to do with plants watering system. It looks like mix of water with sewage. I guess that's also where the mosquitos are breeding. When a complaint was made at the hotel reception, I was advised that smell comes from the local cats... no comment.
Air-con system in the rooms are in reality some very old ventilation system that barely works. Nowhere closs an air-con for sure. When the temperature hit aroud 30 Celsius outside, the rooms are very hot. If you open window it smells and over night you got eaten alive by mosquitoes because there isnt any window nets, my daughther had 20+ bites all over her body after just one night! And my wifes whole back had bites all over too.
A lot of sunbeds are broken and very dirty along with the umbrellas there is absolutely not enough for all of guests at the hotel. Seen some families laying on the ground as no sunbeds available because families leave their towels on fhe sunbeds ovednight so they can reuse them the next day. Its really frustrating that the life guard isnt told to get rid of them or that there isnt a policy that states you cannot leave your stuff at the pool overnight.
The furniture inside the rooms is very old and falling apart. Wifi is constantly out, and no mobile phone signal (which is understanding as ws are on an island in the middle of nowhere.
Definetly not a 4 star hotel it shouldnt be advertised as one as it is false advertisement. None of the photos of the hotel look like how the hotel does now. In addition, the last reward that ive spotted on the wall in reception is from 2018. The lady in the reception barely knows how to handle loads of customers ans shouldnt be on shift alone, especially during the night where majority of people are arriving and departing. I also find it outragous how the manager only comes in for 2 hours whenever they please.
Overall, the only good thing about the hotel is the food and the view.
Karen Beale
First of all the positives. Staff excellent hard working and were extremely helpful.
Rooms were a good size and very clean.
Food choice in the restaurant and snack bar was excellent.
Negatives. No drinking water in the rooms. You had to purchase water either from machines or from the on site shop.
Hotel itself is very tired and needs renovating.
Not enough staff to cover everything expected of them.
Location. It’s in the middle of nowhere. It’s an hour’s walk to the nearest shop. There is a bus service from outside the hotel.
Regina Boros
We travelled as a family and booked four rooms. At first everything seemed fine – great view and location – but unfortunately our experience turned very disappointing when money disappeared from two of our rooms. About €150 went missing from ours, and £30 + €15 from another.
We had actually rented a safe, but it never worked. We reported it, got the rental fee refunded, but the hotel didn’t fix it or provide an alternative. After the theft, an incident report was made, but we were told there are no cameras on our floor, and that the staff are “trustworthy”. At first the receptionist even denied that anything similar had ever happened before, but later admitted that it has happened multiple times, and suggested that “maybe another guest climbed in through the balconies”. We were shocked to hear this explanation on the 5th floor.
Even more suspicious, the other room that was robbed always had the “do not disturb” sign on the door, yet one day the cleaner still knocked and tried to come in. For a 4-star hotel, we expected much greater security and professionalism.
Instead of taking responsibility, the hotel only offered me a police appointment. They also questioned whether we really had the money in the first place, which felt very unfair and dismissive. Who wants to spend their last holiday day at the police station instead of enjoying their trip?
In the end, we left with our money gone, no compensation, and no real support from the hotel. It’s a shame, because this place could be great, but the whole experience left us feeling unsafe and very disappointed. If you plan to stay here, be extremely careful with your valuables – don’t trust the safes or the rooms.
Rene Paukovic
During our stay at SBH Paraiso Playa, we were truly impressed by the exceptional service provided by Giovanni, one of the restaurant bartenders. From the very beginning, he stood out with his professionalism, friendly attitude, and genuine care for guests.
Giovanni was always attentive, remembered our preferences, and made every drink a pleasant experience. His positive energy and warm smile created a welcoming atmosphere that made us feel at home. Whether it was he consistently went above and beyond to ensure we were satisfied and comfortable.
It’s rare to find someone who combines efficiency with such a personal touch. Giovanni is a true asset to the hotel, and his excellent service added great value to our holiday.
Thank you, Giovanni, for making our stay even more memorable. We hope to see you again on our next visit!
Paw Zen Von
Hello, I have mixed feelings about being robbed. On the third day of our stay, money disappeared from our wallet and purse. Of course, we reported the incident and were offered a transfer to another hotel in the same chain. We decided to stay because, despite the incident, the children felt comfortable there. We ultimately moved to a higher floor.
The rooms in the forgotten wing at the end of the hotel are very vulnerable to entry from outsiders. I'm talking about rooms 226/224, etc. Unfortunately, there's no CCTV there. Besides the reception and the main entrance, there's no CCTV anywhere. You absolutely must take steps to ensure the safety of your guests and their property.
The food was okay, with some minor nuances, but it was tasty and not monotonous at all. Everyone found something to their liking. The downside is that only one bar and buffet is open, as you have to climb stairs from the lower pool area and walk around the other pool.
The staff were always smiling and helpful, very friendly people. I think they're the reason this hotel is still around. The hotel itself ended its heyday in the early 2000s and deserves a proper renovation. Silicone and glue won't last long :).
We had a car on site, so we didn't just stay at the hotel because it's overwhelming. We explored the island and enjoyed the fresh fish and seafood. The entire trip, despite the incident, was a success; the kids returned happy and with fond memories.
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3.9
Google reviews (1803)
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Welcome to SBH Hotel Taro Beach, a fantastic hotel located on the pristine shores of Costa Calma beach in Fuerteventura. Discover a world of captivating beauty, and warm hospitality. Whether you seek a family vacation filled with joyful moments or a...
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3.9
Google reviews (1803)
Silvia Morais
We had a wonderful stay at the hotel. The staff were always friendly and kind, greeting us with warm smiles :) The restaurant was very good, especially the breakfast!
Regarding the food, I have one suggestion: it would be great to always have hamburgers and hot dogs available for kids. They’re inexpensive dishes, and children love them! Sometimes there were items left untouched, so swapping them for more kid-friendly options could be a win. Overall, though, the restaurant was enjoyable.
The location is fantastic, with charming little gardens and direct access to the beach. The service provided to guests was outstanding!
I rated this hotel 4.5 instead of 5 for two main reasons: the limited kid-friendly food options and the fact that the rooms—and the entire building—could use some renovation.
Agnieszka Byszko
An amazing hotel with great views and access to the beach.
All the staff (bar, kitchen,waiters)are really friendly, polite and do everything to make your stay enjoyable.
The reception staff are really caring and helpful. When I wasn't feeling well they were always attending and doing all they could to help.
The entertainment team was amazing during the day but there wasn't much going on in the evenings. Quite boring in the bar.
Food was the best of all the other hotels I stayed in.
The only downside is that by the pool there isn't enough sun loungers.
There is no kettle in the room but if you ask in the reception they will give it to you.
They also have a beach bar where you can sit in the shade for a moment to enjoy the seaview.
All together it was an amazing holiday, despite the last few days I wasn't well, but I will definitely go back there ☺️
Mykola Kulian
First of all, this is officially a 4-star hotel — and I’m reviewing it accordingly.
Location:
Great — right on the beachfront. Lots of souvenir shops nearby. About 100m away there’s an “African market” a few times a week with good deals on souvenirs.
Room:
At first, we got a very poor room with a terrible view. After speaking to reception, we were moved to a much better one — quickly and without fuss. Only sharing photos of the new room — the issue was resolved promptly.
Service:
Staff is polite and friendly. Housekeeping was inconsistent: sometimes excellent (even without tips), sometimes very poor (even with tips). But reception always helped fix it. The hotel manager regularly checks in with guests — that’s a big plus.
Food:
Very good for a 4-star. Meat, fish, fruit, cold cuts, ice cream. Sparkling wine at breakfast every other day. Full self-service; waiters only clear tables — and they did so with varying efficiency.
Entertainment:
The animation team was amazing — full of energy all day long. Great with both kids and adults. Big thanks to Paolo and Suzy!
Other notes:
Guests are allowed to take food and drinks outside the restaurant. Dish return bins are placed around the hotel. Tide schedules available at reception — useful for beach walks or surfing.
Wi-Fi is weak — but that’s probably a good thing on Fuerteventura.
Conclusion:
Very good value for money. I can definitely recommend SBH Taro Beach.
Karolina Bobkowska
The stay could be quite great if not situation with theft. Few things disappeared from the wardrobe. In the middle the stay, this situation was reported to the reception. No one checked anything, no one reacted, at the end we did not even hear a word of apology. We asked many times reception if the maybe check and maybe know something. We felt ignored until the end, which is unpleasant for us. On other topics, the hotel guests are 80% German, as are the entire area. Low level of entertainment. The rooms need renovation and are very old and worn, but are clean. On the plus side: the hotel is located in a very nice area. The entire surroundings of the hotel are very nice. Right next to the hotel is a beach, beautiful views. The service in the restaurant was always smiling, the same at the bar. So for their I could get the best opinion. The food was very good. Lunches were worse, but dinner was very good. If not situation with theft and if we had heard any apology, I would have rated the stay much better.
Ben Dowling
Rooms are extremely dated and run down.
No kettles, water or anything in Rooms. Wouldn’t provide a kettle either.
Snacks are very limited. Couldn’t get any hot drinks/refreshments until 0800.
Food during meal times was good, plenty of variety and always fresh/hot
This resort definitely caters more towards Germans than anyone else. 90% of the entertainment was German.
Enjoyed the location although there is very little to do in the area, very quite
Definitely not 4 star, would say 2/3 at a push.
Would not return
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3.9
Google reviews (3307)
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3.9
Google reviews (3307)
David j
The room, wow! Stayed at SBH chain hotels 3 times now as we love them, but this hotel room was definitely the best standard and cleanliness we’ve experienced. Very modern, clean and fresh.
The sun beds have to be paid for, which is fine, but….. the hotel staff do not stop people coming down. We paid for the beds, for the day and were told very clearly no under 18s, and they have to be paid for. Not one staff member checked through the day and there were loads of people in and out etc. They can’t be blamed as it isn’t signposted or hotel guests made aware that the area is private. But the staff did not keep a check on this, and was pointless to pay for it.
The food, standard all inclusive I guess. The quality of the food was not the best. Having stayed at other chains, the quality in this one was far below the standard SBH has set at other hotels
The dining room was always busy, to be expected when the hotel is so big and so busy, but never struggled to find a table in there. The all inclusive was fine, the only thing we struggled with was that the snack bar had one staff member at the bar and it was so busy, that they should have opened up the pool bar or put another staff member on, as it was quite chaotic down there a lot of the time
All in all, there were good and bad points like all hotels and all inclusive resorts, it was a great distance away from the beach and shopping so always had something to keep occupied.
Anna S.
The only good things, which I can say about this hotel is good localization, nice views especially from infinity pool and modern room. Apart from that terrible food which tasted really bad and looked unappealing. The staff did their so called very basic job but it lacked attention to details and warmth, which should be a standard in 4 stars hotel, but not in this case. We had a room with seaview and needed to change it 3 times, wasting holiday time to get what we paid for. The common places were very dirty and disgusting, after 48 hours I called the reception asking if they could do something with dead cockroaches on corridor (I am praying to do not bring unwanted guest/s home). Our ask to change bedsheets was ignored even though I left a tip and card written in english and spanish). What is surpsing me is that almost all staff do not speak english what shall be an aboslute minimum skill to work in every hotel (not mentioning the one which pretends to have 4 stars). Also during last day someone took our hats which we bought in Morro Jable - they disappeared together with bunch of dirty plates and glasses, which were left on a table for hours and I kept eye on our stuff while playing billard. It was matter of minutes, so strange coincidence. The reception told us it not their job to help us while just simple action like checking who is on a day shift cleaning the common area could be helpful. In my opinion nothing was done and it is a shame. I definitelly do not recommend this hotel especilaly in comparison to Barcello Occidential Jandia Playa. The price does not differ much but you will feel huuuuge difference.
Jaz Lopez
Avoid at all costs!!
This was by far the worst travel experience I’ve ever had. The hotel was absolutely disgusting – filthy rooms, inedible food, and not even bottled water available. The staff were rude, unhelpful, and made no effort to resolve any issues.
The conditions were completely unsafe and unacceptable. The public toilets around the hotel you simply could not use them absolutely disgusting! There is cups, plates of food left around as soon as you open your room door just laying there for days sometimes, bug and ant infested rooms!
Booking through Love Holidays made the situation even worse. They showed no care or responsibility, and after everything, only offered a measly £80 refund. This is an insult considering the health risks, distress, and appalling standards we were subjected to.
Do yourself a favour – avoid this hotel and think twice before booking through Love Holidays. They do not care about their customers’ wellbeing or safety.
Marie L-H
Think this place is great, its very big, ideally located just a short walk from main centre so bit quieter and local shops slightly cheaper. Nearly all rooms are sea view and it's just literally over the road from the Golden Beach so couldn't be nearer. Nice to see so many manned life guard stations along the beach too.
It has 3 sets of pools, one is an infinity pool but this tends to be the busiest and bit louder than the others.
Food good, buffet style with plenty of choice for all pallets. Drinks ok - local cheaper alcohol on all inclusive (pretty standard) but more premium brands if paying. Glasses on the small side so may have to make more trips to the bar. Plenty of soft drinks, tea/coffee available through the day.
Happy with the room, good size, tea/coffee making facilities (have to provide your own) and small fridge. Effective air con and comfy beds. Plenty of storage space for clothes. Good size sun trap balcony.
Evening entertainment very good with variety of quality acts from guitar duet to acrobats, jugglers, karoke, ECT...
Hotel had experienced some staffing issues so had a couple of days when room wasn't cleaned but didn't mind as understand they would need to prioritize. Reception had spares items when needed.
Knocked off 1 Star for this because the bar also had long ques at times but again I believe due to some staffing issues. Those who were here, work very hard.
Went to the tapas meal which is included but has to be booked separately. Didn't like this as much as lots of things we're not labeled so didn't know what it was but that may be because we were used to the buffet which is good?
Saw quite a lot of mixed reviews for this hotel but our party of 4 think it's good for the above reasons.
Léon Bartschat
The Maxorata Resort has some nice facilities, but there are a few areas that could be improved. The food was okay but definitely has room for improvement in terms of variety and taste. The hotel itself is quite large, which can make it feel a bit impersonal and sometimes confusing to find your way around. The staff were not very friendly and seemed to work like they were on an assembly line, which made the atmosphere less welcoming. While the location is good, the overall experience felt a bit cold and could be better organized
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4.6
Google reviews (5383)
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4.6
Google reviews (5383)
Janet Hernon
Just got back from 11 days. Wish could have stayed. Lovely holiday. All staff are lovely, friendly and efficient. Thanks to our chamber maid Teresa who did a great job and dressed the room for my birthday with balloons etc. Bottle bubbly and fruit. I had my 65th there and was made to feel very special by everyone. The food is good and plenty of choice. The whole place is very clean and well maintained. Security also and at night. The reception staff are very friendly and helpful. Nothing was too much trouble from the staff. From cleaners to management all good. Bar staff and resteraunt staff were friendly and efficient. The entertainment team were brilliant. There were lots of activities i.e. archery, shooting, aqua erobics, pelates, zumba, boules and some lovely shows in the evenings. The team are lovely dancers and singers and we enjoyed all the shows. Manuel is a lovely person on the outside and in. Was my birthday there and he made me feel so special with his big hugs and kindness and interacted with everyone, a great guy. We love you Manuel. And also Maria was great getting us to join in the activities and so nice. Enjoyed the sangria demonstration and tasting also. All the entertainment team are brill. Will miss it all and hope to be back soon as possible. Cannot fault anything.
Sarah
This hotel was fabulous for a family holiday. We were 2 adults and an almost 2 year old. Hotel was spotless rooms were a great size. We had a junior suite. The splash pad and kids pool were perfect for our toddler. What made it for our toddler and myself was the kids club that you can take them to during the day and the mini disco at night, I don't know who had more fun her or me.
Emilia and Steffi really made every night and day we were there and the rest of the animation team although I didn't catch all their names they are a credit to the hotel.
Thanks for a wonderful 10 days.
Lydia Grace Barlow
We have just returned from a 10 day holiday here and we did not want to leave at all! Myself and my partner came along in a group of 15 of our friends/family and we all felt very welcome and very safe the whole time we were here. Firstly, the hotel is beautiful and very close to the airport, shops, bars & restaurants, etc. From the moment we arrived, the male receptionist was very friendly and welcoming, spoke great English and helped us out with any queries. Our room was very spacious with a large balcony, large bed, plenty of wardrobe space and more. Our room was in a perfect location as we were in the middle of everything (the pools, restaurants, reception) which was very handy for us. The food had good variety each night and we were very satisfied with breakfast, lunch, dinner & the snack bar by the pool - there were also vending machines dotted about too. There are several pools around including an adults only one with a bar which was a lovely area, but we spent most of our time at the pool by the theatre, where they carried out several activities for all ages, including water basketball, aqua Zumba, darts, cocktail demonstrations and lots more - these were all advertised very clearly too which was good to keep track of on our phones as well each day. I also attended the ‘beach yoga’ activity ran by Moa, which I went to on my own but felt very relaxed with the group and Moa was a great instructor and I thoroughly enjoyed it. Our room was cleaned to a good standard each day and the cleaners were friendly too and all seemed to be happy to work there. We have to give a shoutout to the barman who I think was called Servine? (Really sorry I can’t remember if that’s right) but he was so friendly and knew our drink orders each time we went to the bar and chatted and had a laugh with us ( a group of 15 ). They even had a large cinema area with comfy seating by reception which showed children’s movies each evening too which we thought was a lovely idea.
Now the entertainment team were something else. A massive shoutout to Alina, Moa, Maria, Manuel, Svan who now feel like friends for life. They are absolutely amazing performers, putting on great shows throughout the week all thanks to their great entertainment manager who was also very friendly, as well as all of the daytime activities too. They all made such an effort to chat with everyone and made us feel very welcome. They are all very talented and very friendly and hardworking and they deserve a lot more credit than they are given - they helped us to have the best holiday and we are forever grateful. Thank you so much to every single one of the staff, we will see you again next year!
Al Viney
This is a lovely resort hotel. It is a few kilometres outside Playa del Carmen but very close to the beach and the lovely pedestrian promenade of Montegordo. The hotel has a great international mix of people.
The hotel is suitable for families but also couples and the entertainment team are best we have come across! Shout out to Moa along with Alina, Maria, Manuel and Sevan who worked tirelessly to create a fun atmosphere everyday! Aquagym was well put together and a whole hour which my daughter who is autistic loved! The daily activities are really fun and inclusive.
The rooms are spacious and cleaned well. The buffet restaurants offer a good selection each evening. Can’t fault the food at all,
Lots of varied choice and we looked forward to our meals there. It’s really well organised so didn’t feel like a canteen at all. The evening entertainment was good fun for anyone with children and again my daughter loved it. Really recommend this resort hotel. Thanks again to Moa who spoke to my daughter every day and made her feel so welcome and included. We would definitely come back.
Toon Traveller
My husband and I stayed here for 7 nights - although we wouldn’t return for a couple of reasons, we thoroughly enjoyed it nonetheless!
The room was great size wise for us both - the air conditioning isn’t the best but we managed to get it cooler by night 2. Powerful shower which was great and you can request how often you want housekeeping for your room.
The food - although we done All inclusive, we didn’t really test much of the food and what we did have was okay. The drinks were really disappointing though - pre-made cocktails that were lacking in alcohol / overpowered with sugar. The cava tasted of vinegar too which was a shame. The beer was great though!
There are numerous areas throughout the hotel with different pools for different vibes. We chose to spend our time by the main pool where the entertainment was. The pools are all quite small in comparison to what we have experienced in hotels in the past but great for a dip. No big inflatables allowed which I’m guessing is due to the size of the pool.
Although there aren’t any parasols which I was quite nervous about, the breeze was amazing - my husband and I managed perfectly fine without the need for shade (my husband usually struggles in the heat!)
The location of the hotel was exactly what we had hoped for - an easy 2 minute walk to a lovely strip of bars and restaurants which we went to each night and a spar shop right next to the hotel accessible via a gate by the main pool.
My biggest nightmare was the ‘shower room’ we used on the last day due to a late flight as we were unable to pay for late check out. The room was like a literal sauna - so getting showered & changed to travel was awful - we were drenched in sweat. And the shower was broken! Along with water going everywhere on the floor. Such an awful and frustrating experience!
The staff around the hotel are amazing - so friendly and helpful! And the animation team are the best animation team I have ever came across on a holiday before. They absolutely work their socks off like I’ve never seen, even entertaining on the evening for shows as well as working tirelessly by the pool all day!!!
Special mention to Svan on the animation team who truly is someone special - the only person who has ever got me involved in things whilst on a holiday and such a genuine, funny guy who gave my husband and I plenty of laughs during the day around the pool. Also to Moa who was so lovely to chat to - you’re absolutely smashing it girl!
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4.6
Google reviews (3082)
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Escape to the sumptuous beach-front haven of the Sheraton Fuerteventura, where lush tropical foliage and excellent services await. Choose from the 4 outdoor pools or the beach itself for a place to while away the hours with a cocktail. For any keen...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (3082)
Isabella Charnock
This was our second year returning, and once again, it was absolutely amazing. While the rooms and suites were a bit snug for the four of us—especially with the bed arrangements—they still felt spacious and comfortable overall.
The service was exceptional. Every member of the staff was courteous and attentive, but I must give special mention to ✨Miguel✨. He went above and beyond to make us feel welcome, even taking the time to entertain my younger brother. Such a kind-hearted gentleman—his warmth truly stood out.
The location is fantastic, offering a wide range of activities and attractions. From the private beach and nearby shopping centre to the bustling high street and the fascinating Salt Museum just a short drive away, there’s something for everyone. Whether you're traveling with kids or adults, you'll never run out of things to do.
⭐⭐⭐⭐⭐
Matt Marsh
We have been coming to Fuerteventura for over 30 years, stayed at various hotels / complexes however the Sheraton is just simply the best. We now visit 2 / 3 times a year and it feels like home. A lovely warm welcome back by the staff ( whom have worked here many many years ) especially David, concierge! He is just so lovely and will always go the extra mile.
The choice of rooms is fantastic and are generously spacious. We opt for a junior suite with 2 adults and 2 kids, it’s huge! They are exceptionally clean, the house keeping do an amazing job!
Breakfast buffet is excellent with a huge choice of everything you can think of.
All the staff are very friendly, a huge thanks and mention has to go to the animation team, we joined in some activities, shooting and cocktail making with Aaron, he is a huge asset to the hotel, really makes our stays enjoyable and entertaining no matter if your an adult or child. Shooting and casino with Olga / Marco - both are brilliant and lovely people who made our holiday experience extra special.
Pool is warm at about 28c and enough sun beds for all.
Highly recommended! The slogan is where the world comes together. We have made so many friends at the Sheraton with staff and guests, hence why I say it’s like home.
Lastly, jamie the general manager does a fantastic job, clearly shown by the low turn over of staff. Always familiar faces every time we come. Tom the assistant general manager is exquisite at what he does, another member of staff who exceeds our expectations every time we come.
H Y
Staff are very friendly and professional. They really went above and beyond for customers, specifically F&B staff. The coffee guy even taught me some Spanish words and the next day when I returned he remembered my order and already prepared for me ☺️
The room is very clean and spacious. Good location, very close to airport. We had a great time, will return again 🤩🤩
Dilan Medina
Excellent resort, perfect location on the beachfront. Well appointed with all facilities you can expect for a relaxing vacation. Very good restaurants and lively bar, several pools, direct access to a very calm beach and very good spa, with excellent treatments and a very professional staff. Above all, and what makes this place unique, is their personnel: professional, friendly, dynamic and with visible passion towards customer satisfaction. We are very sure to return to once again greet the very nice people that works there.
Michael Mallington
⭐️⭐️⭐️⭐️⭐️ A truly magical stay – perfection in every detail!
Our stay at this hotel was absolutely unforgettable. From the moment we arrived, we felt welcomed, relaxed, and surrounded by beauty.
The grounds and gardens are stunning – a tropical paradise, perfectly maintained, full of palm trees, flowers, and quiet corners to enjoy. At night, the atmosphere becomes even more magical, with warm lighting, the sound of the ocean, and the spectacular illuminated pool creating a dreamlike setting.
The swimming pool area is one of the best we have ever seen – spacious, clean, and designed with such care. Whether for a refreshing morning swim or a peaceful evening by the water, it’s simply perfect.
Our room was comfortable, spotless, and had everything we needed for a relaxing holiday. Waking up to the sound of the waves and enjoying the balcony views was priceless.
The staff deserve the highest praise. Everyone we met was friendly, professional, and always ready to help with a smile. They made us feel at home and truly valued as guests.
The location is ideal – right by the sea, with beautiful walks along the coast and easy access to restaurants, shops, and local attractions.
This hotel offers the perfect balance of relaxation, luxury, and authenticity. Every moment here was filled with peace and joy. We left with wonderful memories and cannot wait to return.
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4.2
Google reviews (2386)
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Based on 7 Nights, Half Board, Including Flight & Hotel
Discover the elegance of SBH Costa Calma Palace, a modern hotel overlooking the sea on Fuerteventura’s sparkling blue coastline. It is an ideal place to switch off, relax, and enjoy quiet time together as a couple or family. Spend your days relaxing by...
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Up to 20% Off when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (2386)
Madison Steer
The reception staff need to learn to smile. The hotel is FULL of Germans. There is a lady who greeted us at dinner with blonde hair, she is the only nice person that works in this hotel. The rooms are massive and incredibly clean & we had a sea view which was beautiful!! It is super quiet so if you’re looking for lots to do, this place is not for you. Everything advertised they don’t have, no aqua fit, no bike hire. Don’t waste your time. The only good thing was the food.
Mirela M
The worst possible food at this hotel is found. We stayed with breakfast and dinner. Breakfast was the same every day (few varieties for 4 stars) or on other mornings even the 2 good Spanish cheeses we were used to were not available (only 2 types of cheese). At dinner the same, repetitive dishes, if meat varieties were served on their specific board, they were only made on one side (i.e. uncooked) to be food taken out for people to serve themselves, many varieties of food were almost uncooked, the food had no taste, everything was made simply and quickly, very few varieties of vegetables to make a tasty salad. Even though I read all the possible comments before choosing this hotel through the agency, I did not find any other minuses besides the food. And so it is... food of grade 1, and the rest of the aspects of grades 9 and 10. We initially said that what could be so bad about the food, from all the dishes we could find something to eat, well, after 3 days we were already disgusted by the buffet of dishes... not to mention the fact that if we didn't manage to eat in the first 10 minutes, being a lot of people, few assortments and little food, the trays and plates with exposed food were immediately emptied, then there were queues for food because there were few staff to prepare the food, and there were many customers... in the last few days we went to eat after 30 minutes after the opening of the food program, and many were empty, we didn't even know what food was being served... there were always no plates to put our food on and we had to wait until they brought out washed plates... the dishes didn't have labels with the name, what they contained, we didn't even know what we were eating... the glasses and the cups were not washed properly... total chaos in terms of food. We who are fans of sweets ate nuts with honey, pancakes and ice cream, the rest was full of sugar and totally unhealthy. And we bought from the surrounding area. If there are people who appreciate and care a lot about food, I do not recommend this hotel to them, it is a total disaster. Cleanliness-8, view-10, beach next to the hotel-10, swimming pools-10, hotel staff-9. If we were to go again, we would choose everything this hotel has, but without food, we paid for the food in vain because we only ate simple, tasteless food which is actually the cheapest.
Mira LaLuna
Suggestion for guests:
Do it. It is price-appropriate.☺️
Rooms are appropriate in all aspects: clean, big, quiet. The sea-view from the rooms is great if you are on the 5+ floor. On the 4th floor it depends on where exactly your room is situated at.
At reception. I mostly got help and support. Besides Spanish they all speak either English and/or German.
Food (awesome kitchen staff) and service are excellent (thx to Ibra & Mostapha). The food is more of an international flair adjusted to central European tastebuds. Only a few local specialities.
Two pools and a kiddy pool. It was all clean and fine. But you are only allowed in pool until 17.30 with a lifeguard present. Until 19.30 you can get in the pool at your own risk. From 19.30 until 8 in the morning it is forbiden. That is sad, since some of us prefer to swim later in the evening. It is also a nice way to cool down in the heat.
There is a "hotel cat" on the premises wandering about. Very chilled, calm and clean. Obviously well looked after. Everyone loved that litlle fella.
Two things that pester me is for one the blond German lady at check-in who took everyone's official IDs and kept it overnight (!) to copy (!) and send it to local authorities.
The other is hotel manager that does only smile but not support. The main reason that I give the hotel 5 stars.
Management failed to support me when I told them that a small paper bag with items I bought disappeared from my room. I pretty much figure it was mistaken for thrash, still it had a content of approx. 40 Euros. I informed reception within the day. Nothing. Informed the manager. Promises to look out and then inform me. Nothing. I did not even expect them to retrieve the bag... an information and a small apology would have been nice. We had a hotel safe where anything expensive was stored. These were capsules for my e-cigarette. I did not expect for it to get "lost".
I told my room no. to be 457. The manager repeatedly told me she would get back to me by reaching out to room no. 459. I corrected her at least (!) twice in the process, and she did not take notes. Alrighty. A manager who does not know the rooms of its hotel is not what anyone would expect.
Suggestion for SBH: An assessment of the management would not hurt. Blank promises are bad for the image. Furthermore, the check-in procedures need to be executed within the legal possibilities. Training of staff on correct procedures may help avoid trouble.
Natasha
I recently stayed in your Costa Calma Palace Hotel from September 11th to September 18th. On Day 5 of my stay I found bed bugs in my room and requested to change rooms. I showed the hotel general manager, Priscilla Ter Haar, a bed bug I put in my tissue and photos of my bed linen, which had stains of bed bug faeces and bed bugs running on it. She may have moved me to another room but did not help me move my things when I was in deep distress , did not apologise once and provided no help with cleaning my possibly infected clothes after I had asked. I had to go to a laundrette away from the hotel to clean my clothes in case the bed bugs had infected them.
Atie Horvat
Upon arrival we were waiting in line for check in, seen a blonde woman on reception explaining things to other guests on german, when we approached her talked on english she immediately changed her attidue in a very negative way. Suddenly she wasn't friendly at all and just went trough all the infos quick. Went into room was no WiFi, went back to reception asked the same woman what can we do, she just sad 'nothing you can do'. A person like this shouldn't even get near to a hotel not to work in it. Was discrimination and this is HIGLY UNPROFESSIONAL! As a manager in another hotel i would recommend managment to re-validte her completely.
Rest of the staff were just simply amazing from the cleaning ladies to the servers down stairs, specially Mara in the piano bar and Pouqi during breakfast and dinner :) The general manager as i noticed a blonde dutch lady was always smiling interracting with guests, right on touch ;)
Room walls were thin, sound proofing is very weak and missing some amanities from rooms, otherwise quite comfortable.
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4.4
Google reviews (7557)
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A fun-packed holiday adventure awaits at Landmar Hotel Costa Los Gigantes, a wonderful family-friendly getaway in a charming hilltop location in Tenerife’s Puerto de Santiago. There’s a state-of-the-art fitness centre for an energetic holiday work out...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (7557)
Martin Edworthy
Great hotel. Rooms are well presented and cleaned every day. Staff are very friendly and helpful. Food is really nice, restaurant gets busy when hotel is full but if you are just patient and ignore the people who think the food is going to run out it's all good. Nice pools, didn't have to rush out super early to get sun loungers. Great for families, particularly kids up to 11 I'd say. Room for teens with gaming etc is good but didn't see our 12 year old much after he discovered it. Would highly recommend.
Jale Mehmet
The family had the pleasure of staying at this beautiful resort, and it truly exceeded all expectations. From the moment I arrived, I was greeted with warmth and friendliness by the staff, setting the tone for the entire stay. The resort itself was impeccably clean, with every corner thoughtfully maintained.
One of the highlights of my stay was the food. The resort offers an impressive variety of dishes, each one better than the last. A massive credit to the catering team and staff who are quick to tidy plates. 💪❤️
One of the things I loved most was the abundance of water stations located throughout the resort. It made staying hydrated super easy, especially with the warm weather. The lifts were also a huge plus, helping us navigate the hotel with ease—no hassle at all.
For families, this place is perfect! There are plenty of activities and amenities for kids, so they can have just as much fun as the adults. Whether you're lounging by the pool, exploring the grounds, or enjoying the fantastic food (which was top-notch, by the way!), there’s something for everyone.
Overall, it was a fantastic experience—great food, clean facilities, and a relaxed, upbeat atmosphere. Highly recommend this resort for anyone looking for a fun, comfortable getaway!
Can't forget the amazing staff who do a fantastic job at keep the room clean ❤️💪
Natasha Ford
Lovely resort, very clean with lots to offer
Rooms are cleaned daily and are nice and modern.
Animation team are great, offering different activities for all ages each day. I have enjoyed the aqua aerobics each morning, the team are engaging, friendly and make it a lot of fun.
The food has a lot of different things to offer, there is enough for more picky eaters, such as pizza, pasta, chicken nuggets, hot dog and chips.
The main evening entertainment is inside, which is a shame as on such nice evenings it's nice to sit outside. There is always a singer outside so gives an atmosphere and has been very pleasant, it's perfect if you prefer a more quiet relaxed vibe.
Overall I would highly recommend this hotel for families as it has lots to offer and is located well.
Agnieszka Dąbal
Very friendly staff, a lot (I mean a lot!) of entertainment for kids. There is a beautiful view from main building, we also had ocean view from the room.
This hotel is not an aquapark so it is more calm. I would say more for toddlers and young kids than for the teenagers. Food is tasty and good, there is a variety of dishes served.
Near the pool there are 3 toilets for kids specially - which was great! Also from the hotel it is very convenient to take taxi and go to harbour for amazing dolphins watching.
Pretty close to beach, with a bit of walking up to the hill on way back. Beach is rather small with black sand, which is quite hot, also waves are big - not so suitable for young kids.
You can rent a car in the hotel and rates are ok.
Generally I highly recommend the hotel for families ☺️
Aleksandra Kaliszuk
I would like say Big Thanks you for lovely holiday ❤️❤️
Food is very delicious I never eat good food like in this hotel. Cakes so so amazing 😍😍
Animation for kids very interesting. Kids have a lots of fun they enjoyed holiday there
Reception team very helpful and very kind .
Room tidy and clean every Day .
In my opinion that hotel should have 5 Stars . Beautiful Hotel atmosphere perfect for lovely holiday spend with yours family or even on your own . I highly recommend. See you guys next Year .❤️
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4.6
Google reviews (3075)
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The Spring Hotel Vulcano is a sublime modern property that is located a short walk away from the beach and a number of local bars and restaurants. Its spacious rooms and bright colours make it an ideal choice for those who are looking to enjoy a...
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Up to 15% Off when travelling between 24/11/2025 - 22/12/2025.
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Up to 10% Off when travelling between 01/05/2026 - 31/10/2026.
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4.6
Google reviews (3075)
Krisztina Végh
Our experience at the Vulcano was outstanding from start to finish. The hotel is beautifully designed and has a calm, relaxing atmosphere. The staff were incredibly friendly and always ready to help.
Our room was modern, comfortable, and had a lovely view of the gardens. Breakfast was exceptional — so much choice and everything fresh and delicious. The rooftop “UP!” terrace was the highlight: stunning ocean views, an infinity pool, and perfect cocktails at sunset.
We left feeling completely relaxed and already planning to come back. Highly recommended for anyone looking for a stylish, peaceful getaway in Tenerife!
Emma Mitchell
Amazing hotel! Breakfast is lovely great selection. Location is perfect, near the restaurants and bars. The hotel itself is clean and the staff make you feel welcomed. Rooms are spacious and clean. This is my first time in Tenerife and I absolutely would come back and stay here. To summarise, if you want a clean, chilled, central location and nice food this hotels for you!
Neil Stubbs
The Hotel Volcano is a beautiful hotel and set in a Lovely location in playa de Las Americas. The Hotel, indoor garden and Lobby is a wow factor. The Swimming pools and gardens are beautiful.
It’s friendly staff and people made our stay exceptional. We met some amazing people here and the hospitality was Brilliant.
Marcus and Adele who run the Entertainment and games programme made our Holiday 100 percent, what a great Laugh we had doing all the games here. This for me was the fun and Laughter I have ever had in a long, long time. If you ever get the chance to play, you will not forget this amazing experience.
Thank you Marcus and Adele for making our holiday memories, truly amazing people.
We will be definitely returning next year and the forceable future to Tenerife.
Steve
Fantastic - First impression were amazing with a stunning modern entrance, the breakfast is the best I’ve seen with a fantastic variety, the food quality was also superb. It was also great as breakfast serves from 7-12 so you dont have to be up early.
The rooms look amazing with modern touch, the air con, beds and bathroom were great - no issues.
The cleaners would always come back and clean room daily despite me laying in which was great.
Location is fantastic too - I would definitely return here.
A lot of respect for the hotel with the accessibility for disabled guests even allowing a pool entrance - The pool has accessibility and the hotel all round.
Lizanne McGhie-Elliott
Honestly my daughter recommended this hotel and it is absolutely fantastic. Upon arrival we were greeted with a glass of fizz and provided a card each for pool cards. These allow a fresh beach towel each day (give the card, get a fresh towel. Return towel at end of day/time spent at pool. Give card back to repeat next day. Also stops people hogging beach beds) Rooms are tidied and clean towels provided everyday. Staff are attentive and friendly and the breakfast is to die for! So many options. But the best thing is they give you a key card to access your room but it's tiny and is attached to your wrist in a hospital style wristband but made of a durable ribbon. No more hunting for keys! It is centrally located so handy for the Golden mile, the strip and the beach! Will definitely be back. Thank you to all the staff for everything.
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4.6
Google reviews (6457)
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Getaways serving guests relaxation and pleasure await at Landmar Playa La Arena, a fabulous getaway in the sun-kissed island of Tenerife which will satisfy your senses in every way. Located in the peaceful town of Santiago del Teide, this luxurious...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (6457)
G W
We spent ten fantastic days at the Landmar Playa La Arena Hotel, and it was an absolutely exceptional stay! The hotel is truly wonderful – elegant, modern, with a stunning view of the ocean and the Los Gigantes cliffs. The rooms are spacious, clean, and comfortably furnished. The pool area is fantastic – plenty of sun loungers, excellent organization of aerobics, water sports, and other activities. There's a poolside bar serving drinks and snacks. Evening entertainment and live music create a fantastic atmosphere.
The food in the restaurants is a feast for the palate – a wide selection, excellent quality, and freshness of the dishes – I think everyone will find something to their liking. Now, on to what I personally consider extremely important. Besides the beautifully decorated interior, the hotel's atmosphere is largely created by the people working there. I have enormous respect for the staff, who are truly top-notch. This place has everything I need for a great vacation – comfort, tranquility, excellent service, and a unique atmosphere.
We definitely recommend it and will happily return!
Colette Dale
We stayed at this hotel last year with our daughter we loved it so much that my husband and i went back this year and booked to go back next year for our wedding anniversary. The hotel is absolutely gorgeous, always kept immaculate with the shiniest floors i have ever seen. Food is amazing with so much choice. Staff are very friendly and always happy to help. The rooms are beautiful and also kept so clean. The views we have had twice ( especially 2nd time) were stunning hope it will be 3rd time lucky. If there was one thing of criticism not about the hotel is the surrounding area doesn't have any night life around but to be honest didn't bother us as the hotel entertainment is sufficient. Pools are beautiful with sunbeds available. Would highly recommend to friends & family definitely book a holiday at this fabulous hotel. Thank you everyone 😘
Nadia Gołąbek
We had the great pleasure of staying at the Landmar Playa La Arena Hotel, and it was absolutely the best stay! 🌴The food was delicious – a huge selection and excellent taste. The hotel's decor is stunning – beautiful interiors filled with greenery create a unique atmosphere, and the evening showtime provided great entertainment. The entire facility is very well-maintained, clean, and tidy. The pools are fantastic, and the bar right next to them served delicious food. The hotel staff deserves the highest praise – everyone is unrivaled, and we'd especially like to thank Damian for his professionalism and smile. 😊 We will definitely be back – it was a special time and unforgettable memories. ❤️
Dionne Verkerk
We loved our stay at Landmar hotel. Good mix of relaxation and animation. Overall the food is pretty good. It’s a bit weird and annoying that there’s also and all inclusive platinum on top of the normal all inclusive. The ladies at the breakfast and lunch were always very welcoming to us and our baby.
Specials thanks to Paula and Silvana.
Ewelina Łukaszewska
I had a wonderful stay at Landmar Playa La Arena. The hotel is very clean and well-maintained, which made the whole experience even more comfortable. The food was delicious, with a wide variety of options every day. I especially appreciated the friendly and attentive service in the restaurant. Damian at the buffet was incredibly helpful in guiding me through gluten-free choices, which made dining stress-free and enjoyable. The entertainment and animation program were also well-organized and fun, adding a lively touch to the evenings. Overall, it’s a hotel I would gladly recommend and return to.
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4.1
Google reviews (3500)
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Discover the relaxing magic of Lanzarote at the Hotel Relaxia Olivina, a four-star gem in Puerto del Carmen. Located right by the sandy shores of Playa de los Pocillos beach, this hotel blends comfort with the natural beauty of the island, creating an...
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Up to 10% Off when travelling between 27/01/2026 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (3500)
Rachel williamson
We have just returned from a fantastic week at Relaxia and would definitely go back. Our holiday was made mostly by the amazing animation team, who made us have so much fun and were so welcoming. Fran, Fillipo, Madeline, Emmy and Ari were all a huge credit to the hotel! Estuardo was without a doubt the friendliest waiter and bar man, and always made us smile. The pool was immaculate and there was always something nice to eat. Plenty of daily activities but no pressure to join in. Plenty of loungers so no sunbed wars, but the ones at the main pool can be hard on the back! If I had to put a negative it would be the lack of any toilets at the main pool area, which means you have to walk all the way back to reception wet if you need to change, this proved difficult for some disabled guests also. Our apartment was also as far from reception as you could get 317 and at the main road so we had a daily wake up call at 5.30 from the bin men and a lot of other noise. The rooms are old but very clean and beds comfy. The tvs have Netflix etc but do not work with the hotel free wifi so need a hotspot. The safe is payable, and to keep the room on till 6pm is €43 which we did.
White night is a Friday and great fun. Bring you're white party outfits, get you're fave painted and dance to the DJ!
We would not hesitate to come back, my girls adored the animation team, but would request a quieter room. Location is also good. Make sure to pop in to the white lion for cheap but delicious cocktails, and visit Pablo in the upstairs crazy golf ⛳ The hotel is mostly French guests, but we also met people from all over and being Scottish we enjoyed speaking to everyone. Language isn't a barrier if your friendly and make an effort, although not everyone remembers to queue and will try and skip lines haha!
Víctor Andrey
Our stay was very pleasant and comfortable. The area's good weather helped a lot. Overall, the hotel staff is great, but I must single out Frank for his work in entertainment; he was very friendly and polite. I really enjoyed his stretching. In short, everything was wonderful.
Nikola Zarzycka
I loved the animation team -especially Filippo. The right person in right place. All of them are always smiling and are very nice for the guests. They are always happy to help and answer the questions. The service as well. And damn the food… really really good!
Siobhan McMonagle
Absolutely fantastic Fran is the best! He will help with awesome stretches especially if you have back pain, absolute diamond ❤️ All staff were brilliant 🌟 Entertainment crew are absolutely amazing! Made such a brilliant holiday for myself and 12yr old nephew 🙌 took him as his gran had sadly passed away the week before, everyone was awesome and so so helpful. Entertainment staff were so good and work so hard ❤️ Water games, volleyball, African fire dancers and all the fun. Pools are clean, good food, comfy beds, great air con in the rooms. We made made some lovely friends too 😊 🌟 🤩 ⭐️ 💖💚💖
Molly Dinnage
I’ve stayed at this hotel twice this year, and both times were truly fantastic thanks to Filippo. He did an incredible job getting everyone involved in activities and making us all feel welcome. Nothing was ever too much. His energy, positivity, and language skills are outstanding! Filippo really made both of my visits memorable, and I’ll definitely be coming back again. Thank you so much, Filippo—you’re doing an amazing job!
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4.7
Google reviews (880)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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Up to 15% Off when booking before 31/03/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (880)
Jay L
We stayed for our honeymoon for two weeks - excellent food, excellent evening entertainment, great pools, phenomenal and friendly staff, great place for people looking for a calm and relaxing stay. The chef made a special vegan main for me every day off-menu, each dish was phenomenal and the catering was brilliant.
Only ‘cons’; gym is a bit small and outdated, small weights and no air con, jacuzzi did not appear to be clean with some soil at the bottom (but it is outdoors), and my husband said that the meat he ate was often quite dry/tough.
Overall we loved our stay in Tenerife and the hotel :)
Jennifer Wood
Stayed here last week in room 136A in a suite the rooms were lovely lots of room never seen so many coat hangers. Had our beds turned over and a chocolate left on the bed too every evening. Food was good lots of choice all the staff very helpful, entertainment good too especially Freddy Mercury tribute act, acrobats and flamenco dancers. Plenty of sunbeds too, only thing that I was upset about was on my last full day I nipped to supermarket across the road for some fridge magnets and was literally half an hour to get back to find my towels, book and sunhat had been removed as the lifeguard had removed them because I wasn’t there, yet 2 days before there was 2 sunbeds left for 5 hours and the towels were not removed, I get that people cannot claim sunbeds then they disappear for hours on end before returning but to remove them after 1/2 hour was a bit mean. Would definitely go back and recommend this hotel to all my friends despite the towels episode
Dan Spenceley
Recently stayed here for our first trip to Tenerife.
We were in a standard room, and for it being standard, it was really nice. Very spacious bedroom and bathroom, along with a walk in wardrobe and safe. The room had both air conditioning and a ceiling fan. Cleaning service was faultless.
Our room was on the ground floor, but we still had access to an outdoor area with two loungers of our own, and a small shared grass area with rooms along our side of the hotel.
The pool area was well sized, with plenty loungers. Only had an issue getting a lounger on 1 of the 7 days, but that was more because we were later than normal. As well as the two pools on the ground floor, there is an additional rooftop pool with more loungers.
The breakfasts were good, with a good range of options. Main positive for me was the egg station where a chef was always on hand to make an omelette or fried eggs. Can’t speak for the restaurant on a night as we went out to eat each night.
I would say this hotel has a very chilled atmosphere, no doubt helped by the fact it’s adults only. The staff are very pleasant and always seem happy to help.
Location-wise, it is really close to the beach and many restaurants, albeit it is atop a small-ish hill. Wasn’t an issue for us, but something to note, in case this could be an issue for you.
Overall, I would very much recommend this hotel, and would definitely consider returning.
Adnan Jakubovic
I stayed with my wife for 10 days in a hotel and it was a really nice experience. The room is nice and super clean, and the staff is very professional and friendly. I really don't have a complaint, maybe one small minus is that during the lunch break, it would be nice if the bar at the pool had a bit of music, some easy deep house, it will definitely raise a bit of atmosphere.
Anyway, I am leaving 5 stars without any regrets.
GM M
For the reviews around other hotels in the area this place is very quiet and peaceful. Haven't been to the pool to much but whenever I look down there is sun beds staff are friendly and the rooms are very good. Only negative I have is the fridge turns off when you take out the key card which was nearly problematic for my medication that needs to stay cool. Breakfast there is a good amount of choice.
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Google reviews (1705)
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Escape to the Akeah Broncemar, a sophisticated shimmering sanctuary in the busy area of Maspalomas, Gran Canaria, where modern luxury meets the vibrant spirit of the Canary Islands. Akeah Broncemar offers guests a unique blend of sophistication that...
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4.2
Google reviews (1705)
M W
The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.
Helen Chong
we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!
Lyndsey Black
Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market
We had a ground floor room with private patio and access straight onto the pool
Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in
Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive
The only negative for this hotel is the food
We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria
janice leembruggen
All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.
George Kilpatrick
Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁
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Sun-drenched days of heavenly relaxation are waiting to be enjoyed at the H10 Las Palmeras, on the splendid island of Tenerife. Sitting just a stone’s throw from the ocean in the fabulous resort of Playa de Las Americas, this stylish family-friendly...
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4.5
Google reviews (6951)
Giles Olley
I booked a sea view room and when I first checked in, was given a room with a small amount of sea visible. The room was damp and a bit tired.
However, I went to see reception and they couldn't have been more helpful. Whilst I laid in the sun they moved my bags to a fantastic room with a very nice view.
The food is excellent, the drinks made well and the staff are just the best thing about the hotel. They are all incredibly friendly and helpful.
It's a shirt walk from the strip and right by the sea.
Highly recommended.
Patrick Lonergan
Nice hotel situated right beside the beach and the main strip. A great location. Hotel itself is nice, check in and out could be better but the activity staff more than made up for it. They really made our holiday. Rooms are adequate for the price. A big mention to Javier who organises the kids club and all the rest of the staff. Would recommend and would stay again. But definitely go for the all inclusive as it really is a bargain for what you get!
Roberts Dainis Kovaļovs
Fantastic hotel right in the center. Food was really nice every day, staff very kind and helpful. First night we got a ground floor room with no view, but after asking they moved us upstairs with an amazing view of the city. Location is perfect – main street, everything close by, beach about 10 minutes walk, Siam Park 20 minutes. Grounds are great, two warm pools, lots of sun loungers and different restaurants. Really loved it. No noise problem from the nearby restaurants.
Gary Jones
The hotel is lovely. Food is nice, service is great, facilities and daytime/evening entertainment are great. Location is great.
However, a couple of things they can improve on:
- The air conditioning in our room was terrible and it was so hot in the night. We asked reception twice to resolve it and they said it was fine, but it wasn't.
- There were no inflatables allowed in the pool which makes it less fun for the kids.
- There were about 20 tables available for the evening entertainment with a hotel of hundreds of guests. There is room available to move the stage somewhere else to accommodate more tables.
Overall an excellent hotel apart from the above.
Suzi Higgins
Honestly not the best experience and wouldn’t recommend it to anyone. One side of the hotel looks out onto the street and its right beside a very busy loud Irish bar so your really taking a chance with were you get put. The bar was busy until after 2am on the Saturday and you can hear people whistling and shouting up until 5am. Also the room we were put in originally smelled like sewage, we were told it was the AC unit. They spray all the rooms to cover the bad smells but it was so awful it couldn’t be covered. There were 3 sockets in the room and only 2 actually worked. Even the socket the fridge was plugged into didn’t work. We eventually got moved but even on our last 2 days that rooms bathroom the drains started to smell. Feel like the place just needs some good maintenance. Once we got moved it was a better experience and most of the staff were lovely. However if you have a problem they weren’t the most helpful. Real shame, avoid and try the H10 conquistadors just up the road. Still a great location but didn’t seem to have the same issues with loud bars.
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Google reviews (2207)
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Experience the tranquil atmosphere of the island of Tenerife at the Gran Oasis Hotel, which is located between two of the most popular resorts in the region, Los Cristianos and Playa de Las Américas. This family-friendly resort is close to the palm...
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4.5
Google reviews (2207)
Grace Kaitlyn
Stayed here for a week first time staying in Gran oasis, start of by saying we had a lovely upgrade and bottle of fizzy upon our arrival and swans made out of towels what was so thoughtful and beautiful! We appreciate it so much!
Only issue with the rooms are they are so worn out our lights were handing of wall and wire hanging out ceiling and hand rail to stairs hanging of also lots more issues.
The pool area was lovely however no where to sit as people put towels down at 6/7am!!! This should not be aloud not fair to others. The food was very very disappointing as was either undercooked or made us ill they should have a bigger restaurant for the amount of rooms they have and make sure its freshly cooked.
Bar is a blast got so much to choose from till late at night, Miguel what a guy made our stay so much better went above and beyond to make us feel welcome and happy - honestly so lucky to have a guy like him in the hotel hes amazing!!!
The gentleman that welcomed us to dinner most days was so kind also and always smiley.
The rest of the staff on the other hand were so rude and clearly not happy.
Games room everything is broken and no one was maintaining it even staff said they know its broken - dont bother wasting money in there.
Entertainment was not our style but expect the same everynight pretty much.
Overall our stay was ok but we will not be returning as paid alot of money and all these downfalls made us not want to return.
Joan Perez Guallar
This hotel is a hidden gem — a little slice of paradise right in Tenerife. The heated pools are just perfect, surrounded by tall palm trees that sway gently in the breeze, making the whole place feel like something out of a dream. Every evening, walking to dinner at sunset with the wind rustling through the palms and the soft lights glowing around them — honestly, that was the best part of the day.
The food was great overall, and they’ve got plenty of gluten-free choices, which was a big plus. The only thing that could use a little tweak was the Asian night — the food didn’t quite hit the mark, but everything else was excellent.
It’s also a fantastic place for families — lots of kids around, everyone laughing and having fun. So yeah, if you’re one of those people who gets cranky about kids just existing, this might not be your vibe. For everyone else, it’s pure happiness.
The staff were super friendly and made us feel right at home. I’d easily stay here for a month if my wallet allowed it, haha. Totally recommend it — pure bliss from start to finish.
Tony Hill
WOW... we had an amazing trip in September as part of an organised fitness retreat with around 20 people in our group... The reservations team were amazing, a BIG THANK YOU to Sara for making our stay! In fact, a BIG THANK YOU too to all staff members are very welcoming and helpful.
2 bedroom suite was awesome, beds comfortable, bathroom up to date, cannot fault! Food was plentiful and of a very high standard with a huge choice every day.
Would highly recommend this hotel and would without hesitation stay again!
Akash Rajkumar
I had the most incredible stay at this resort! Everything from the beautiful surroundings to the exceptional service made the experience unforgettable. The highlight of my trip was the amazing service provided by Elisa—she went above and beyond to make sure every detail was perfect. Her warm personality, professionalism, and genuine care made us feel truly valued as guests. Thanks to her, my vacation was even more special. I can’t recommend this resort enough, and I’ll definitely be coming back!
Steve King
We stayed at the resort for a week and enjoyed everything about our stay. From the moment we arrived the front of house staff were brilliant. In fact to make it easier I spent meet one member of staff who wasn’t welcoming and polite. Our room cleaner Isabelle was lovely. So polite and made the room special everyday by laying out our daughters PJs and cuddly toys. She really is an asset to the place.
The pools are fantastic and entertainment was varied and well thought out.
My favourite thing was the food. The all inclusive was lovely and I enjoyed the themed nights which had some beautiful food which again was varied and tasty.
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Amidst the sun-soaked waters of Costa Adeje in Tenerife, Chatur Playa Real promises guests stunning stays. Guests have everything from swimming pools and a kids programme to nearby water parks and golden sands, there's no shortage of entertainment. The...
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4.0
Google reviews (1957)
Julie-anne Kirkpatrick
Don't usually do reviews but seen so many negative ones for this hotel ...
Had an amazing holiday. Stayed in family block. Rooms really good size, well equipped. Super clean.
Spoilt for choice with the food. Well cooked & presented.
Staff friendly & nothing was to much trouble.
Main pool area with well stocked bar, music & activities throughout the day. Snacks & ice cream out morning & afternoon really good if you've got children
Can't comment on childrens area as we didn't use it, but looked very popular.
Leisurely 10 minute walk to beach, bars & restaurants.
Definitely would return. 😊
Char
This was our second time coming as we love sit last year!
The mini disco was fab! The staff were so friendly and entertaining for our five year old daughter. She absolutely loved it again this year! Unfortunately the shower didn't work when we arrived however they were in to fix it that same day which was great. The food was very basic but perfect for our daughter, pizza , pasta, two different sauces, grated cheese, veg.. fab! The mini club was very basic with colouring and a playroom but she said she loved it. The staff were super friendly especially when she was leaving. The pools were fab too. Large one not too deep and the kids pool was great with a tipping coconut, climbing frame in the water, rock wall and slide into the pool. Only have a 4* because of the shower not working. All round brilliant! Walking distance to two small malls, with rides, a small soft play and arcade and a steep walk but short to the beach.
Tristan Simpkins
Edited following reply from hotel:
The hotel was fully aware of our complaints, Jet2 even got involved!
Well where do I start! I know AVOID IF YOU HAVE FOOD ALLERGIES!
Food: If you like the same repeated options, and happy to mix and match items that don't really go together, then you'll be ok. If you have allergies, don't believe what they say on the label as it's 9 times out of 10 wrong! We got angry after the 3rd night of speaking to the manager and he promised me, everything will be up to standard, it was not! I questioned how did freshly cooked pork chop have milk in it, as labelled, to be told it's chicken , no milk, so as you can imagine, I was very angry to find the pork in sauce (that I had plates for my 1 year old with a serious milk allergy )was labelled to have no milk did in fact have milk in it!
Don't get me wrong, the lasagne was nice, the roast lamb was nice, but 3 nights of curried goat, the same pizza, chicken nuggets and chips every night, and variation of paella every night, you be come very uninspired by the food quickly, to the point we were dreading eating there! oh and anything labeled mixed veg, is left over veg from lunch or last nights dinner.
The breakfast was the same every morning (4 variations of sausage, fries egg, mushrooms, pastries etc
The A La Carte restaurant had a very limited menu, even more limited if you wanted your 1 inclusive meal without additional cost!
Don't get me wrong, the waiting staff are fantastic! They go above and beyond to be accommodating, the chefs are friendly too, unfortunately they are let down by a manager, who is unable to manage consistent or actually know what is happening in his restaurant!
Aesthetics: the hotel looks aesthetically pleasing. We stayed in the apartments next to the children's pools, our room was clean, nothing to shout about, it has a living room kitchen, with double bedroom a d bathroom, was fine for 2 adults and 2 young children. Any children in their teens would benefit from their own room / apartment as you will be under each others feet. There was the option to have our roomed cleaned daily, but we chose only to have them clean when the bedding needed changing. We saw a couple of cockroaches outside in the courtyard/ by the pool but never in our apartment
Facilities: the childrens pools were very slightly heated, which was fine when it was hit weather, but when overcast, you got cold quickly due to the shade made from the hotel. The drinks bar closed at around 5pm, meaning if you didn't buy you own drinks to keep in your room, you had to go to the main bar to get a drink, with the exception of cold water, so definitely recommend stocking up on drinks. The main pool is fine, we went in the first week of June so wasn't very busy, but I imagine in peek season it would be cramped. The pools are a good depth for children, but again, 2 basic pools, nothing special, a lot of the hotel was very under utilised, the black and white bar was closed all day until the evening, the evening entertainment was in a separate bar, again only open. In the evening. There is a shop, very basic gym, hair dresser and masseuse on site, but not very clearly shown where they are, as they are tucked away in the corner. Childrens evening entertainment was the same every night (1 hour disco, with the same songs every night, don't get me wrong though, the 2 entertainers were brilliant with the kids
Location: The location is great! 5 minute walk from the market, 15 minute walk from local beach and beachfront strip. Your far enough away from the noise and hussel and Bussel from the sea front, but close enough to get to it daily Plenty of parking around the hotel, if you can get parked on the street, there is a free car park across the road
the hotel is nothing special, there is a reason why it is the cheapest all inclusive in the local area. If you are happy with the same foods every night and have no allergies, and like simplicity, and more of a base, this is the hotel for you. If you are after that exclusive, special treatment, book elsewhere
bradley rose
The hotel is lovely rooms are massive there’s is loads of food to choose from unfortunately not a lot of plain dishes to choose from apart from plain pizza and chicken nuggets if there was and plains meat it was always tough and over cooked most of the staff are very nice just a few came off as rude but that could be the language barrier. The sky lounge wasn’t open and this wasn’t clear as to why. The walk from the beach back to the hotel is a bit lengthy to do everyday as it is all uphill and not ideal in the heat, which isn’t very avoidable as that’s where most things are located. Overall the facilities at the hotel were great.
Nick Lane
This was a nice place and a nice distance to shops and 10minute walk to the beach. however, I don’t believe it should still be a 4star location mainly due to the quality of the rooms, we booked two junior suites to which in both only 2 out of 6 electrical sockets did work, jacuzzi bath did not work, their AC does not work and this was a big reason we booked with this hotel. There was no real entertainment for adults in the evening other than bingo one evening and a quiz, other than that it was just a kids disco for an hour
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Google reviews (1683)
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Embrace sun-kissed bliss on the glorious island of Tenerife at the adult-recommended H10 Big Sur. An ideal choice for couples or friends, this superb boutique hotel is located in a fabulous beachfront setting in the popular resort of Los Cristianos....
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4.5
Google reviews (1683)
Christopher Adkin
We stayed here in October 2025. The first look at the hotel is a little disappointing but as soon as you walk through the door that goes away. Its dated for sure but it is spotlessly clean. The pool area is washed down every morning and the cleaning staff are fantastic and always friendly. Definitely upgrade to a sea view room as the sun set photos are like something from a postcard. The rooms are small but comfortable and again really clean. Breakfast is to die for with so much choice and the staff are very welcoming. Located on the front is fantastic and a few mins walk is all it takes to get to the harbour with the main restaurants but there are some lovely ones nearby in the other direction too. Overall we loved it.
Sam Holtom
Fabulous 10 nights here. Fantastic location with bars/ restaurants aplenty. However we chose to eat at the hotel as the food was fabulous. Great variety for both breakfast and dinner. Service outstanding in all areas...reception/ bar staff / restaurant staff and our fabulous cleaner. Pool area was delightfully clean with plenty of space to relax. I'm usually a beach person but only went once as once again, such fabulous time at the hotel. Thank you to everyone and we will definitely be back!!!!
Jennifer Stainer
Beautiful hotel,our first visit with you, lovely views very welcoming red balloons and cava in our room on arrival for our anniversary, hotel very clean staff very helpful, the only problem was! it would be nice for a choice to have a empty fridge or mini bar there was no room to put our complimentary water to cool it down, but we do hope to return next year. Many thanks
Pauline Brenda Birkbeck
Excellent hotel, we are just back earlier today. We can honestly say we had a lovely stay .staff could not have been more helpful.
Reception staff very helpful, we had great chats with Jeorge & Nicholas & all reception staff. Food excellent choices. Housekeeping very efficient service. Pool & Bar excellent.
We have stayed before & will be back.
jan snazell
Lovely clean , well positioned hotel amazing breakfast selection. The staff were all so polite , welcoming and helpful . So good we are returning in May . My husband had stayed in Tenerife many times in the past , this was my first time . We both agree this is a fabulous hotel
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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4.4
Google reviews (573)
Carl Case
We had an absolutely amazing stay. But Youssef really made our stay feel special. Since the day we arrived he had good fun with us and understood our drinks. Youssef is absolutely great and I’m so glad he was part of our stay. The other staff member were also great, we had banter with them at the bar and they learnt our orders. What a great place. We will be back.
Jayne Duffy
We have just returned from a wonderful week at this lovely hotel. We cannot fault it. The room was lovely, the service we received was excellent, the staff across the hotel were pleasant, friendly and couldn't do enough to help us. It was particularly nice to see them all so cheerful and happy as they worked. Particular thanks to Rosi and team in the restaurant (special mention to Pavel) Marino and team at the pool bar (best tuna sandwiches, nachos and cocktails) and Beatriz and team on reception.
The entire resort was really nice and welcoming but staying in the Royal Level really made us feel extra special. We are already planning our return trip.
Thank you for a wonderful holiday.
Jayne and Howard
David Hogarth
Really enjoyable two week stay, perfect room overlooking the sea, great hotel facilities, a good walk into the town centre.
Staff were absolutely superb, from Eyleen and her team for the Royal Level breakfast, to the reception and cleaners, every one of them went the extra mile, were keen to make your stay better, or simply smiling every time they saw you!
Nice hotel, superb staff, recommended 👍🏻
Karen Hopkins
This is a really lovely place to stay. All of the staff were friendly and helpful. I love the location of the hotel as the walk into Costa Teguise is refreshing, and there is a great bus service, with a stop outside the hotel.
Michelle McGillicuddy
Our second visit was as wonderful as our first. Royal level is definitely worth the upgrade. The addition of the royal lounge this year was very nice.
Thank you to eyleen Garcia for wonderful service.
The pools open at 9:30 and there is a huge queue as there are very little umbrellas. I didn’t mind queueing as I was up early.
Location wise it’s at the very start of Costa teguise so approx 30 minute walk into the main area/square. We enjoyed the hotel in the evenings so it didn’t bother us.
Alberto and Neli were so helpful to us in getting our perfect room.
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4.7
Google reviews (4931)
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A magical holiday experience awaits you at the H10 Atlantic Sunset Horizons Collection, a luxurious 5-star escape in a picturesque setting facing the sea in sun-soaked Tenerife. This getaway has superb infinity swimming pools, a well-equipped spa, a...
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4.7
Google reviews (4931)
Kamil Jagusztyn
Great stay. I mean come on, what can you complain about? Very lively - Kids running in the hall way during breakfast times. Food’s great, rooms are great. Water pressure in the shower is good too. We stayed with our little girl on the 6th floor. You just need to make sure you do everything pretty early, early breakfast and early arrival by the pool if you want a good spot where all the stuff is happening. There’s also other pool but very quiet. Staff are great, very accommodating and rooms are spotlessly clean every time you want. If you looking for 5* family oriented establishment, this hotel is for you.
Jérôme Krecké
We stayed at the H10 Sunset in Tenerife and overall had a good experience.
Positive aspects:
- The hotel is very clean and offers plenty of space.
- I really liked the layout: the hotel consists of three different buildings with several pools.
The first building is mainly for families and has a great children’s pool with slides as well as a large additional pool.
The second building seems more suited for guests without children.
The third building is the Privilege area with more upscale rooms and the infinity pool.
This separation is well thought out, and we stayed in the family building, which worked perfectly for us.
- The hotel didn’t feel overcrowded, probably around 80% full during our stay, so there was enough space at the pools and around the facilities.
Neutral/less impressive:
- The location is fine, but nothing particularly special. There’s only a small beach nearby which does not belong to the hotel.
Negative aspects:
- The staff was not always attentive or friendly, which was a bit disappointing.
- In the evenings, the hallways could be quite noisy – kids running around and people talking loudly could easily be heard inside the rooms.
- The food was okay but not outstanding. Options for vegetarians were quite limited, and the fruit in the evening often didn’t look very appealing.
- At the end of the stay, the food and beverage bill was not transparent – only the total amount was shown without details, so it was impossible to review what had actually been consumed.
- Evening entertainment was mostly acrobat shows. Some more variety would be nice.
- For a half-board booking, it would be reasonable to include at least one drink with dinner.
Conclusion:
The H10 Sunset is a good hotel and definitely a solid choice, especially for families. However, there is still room for improvement. In our opinion, it’s more of a solid 4-star experience rather than 5-star. For Tenerife, though, it remains a good option if you are traveling with kids.
Sam
We had a lovely stay at H10 Tenerife. We paid for the upgraded Privelege all inclusive and because we had a 3 month old baby with us, I wouldn't say it was worth the extra. The privelege private pool is a quiet zone and the restaurants / private bars are v quiet. I also don't think the rooms are any different to the 'normal' rooms. If travelling as adults then yes I'd say it's worth it, although we've paid for upgraded all inclusives in other hotels and felt the differences have been greater before (ie. extra alcohol etc.). The staff are all very friendly and the service was great. They were especially accommodating with our 3 month old. The food was also lovely. There isn't a huge amount to do in the area but that's fine as it's an all inclusive hotel.
Marc Citron
We have just returned from this wonderful hotel and had a fabulous 10 days. All the staff were friendly and helpful, nothing was too much trouble. Reception even called us the day before departure to ask if we wanted help with luggage and a taxi booked to the airport.
The food in the buffet and the privilege restaurant was excellent with a good variety of different cuisines.
Our room was modern and comfortable with a lovely balcony overlooking the sea and the pools.
The privilege rooftop pool is worth a visit but only for privilege guests. One point worth mentioning is rooms overlooking the nearby Hard Rock hotel could be noisy due the the loud music sometimes played at the Hard Rock hotel pool. I would highly recommend the hotel as we had a fabulous time.
Reinbert Flipse
Just came back home from a one-week stay at this hotel. It was outstanding! We've never experienced such a high level of hospitality before. Every single staff member is cheerful and helpful from the first moment of arrival. They show a lot of love and pride to their job and are great ambassadors for the hotel and Tenerife.
We especially would like to mention receptionist Olga and Noemi from guest relations, who were both so welcoming and helpful with our questions regarding check-in and allergies.
We definitely recommend the privilege upgrade. Privilege restaurant The View is the perfect place to start the day with a delicious breakfast, and to end it with high cuisine fine dining. It is also much less crowded and noisy than the central buffet restaurant. Totally worth it. We also really enjoyed the Sakura Teppanyaki experience.
Lastly, make sure to enjoy the ocean sunset near the infinity pool (see photo). It will be a memory of its own.
Thank you H10 Atlantic Sunset for a wonderful holiday, we cannot wait to come back! :)
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4.6
Google reviews (2225)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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4.6
Google reviews (2225)
ana camber
We had a truly wonderful holiday at Roca Nivaria. The hotel itself is stunning,the grounds are immaculate, the pools and views are breathtaking, the food was consistently excellent, and most of the staff provided the kind of warm, attentive service you hope for at a five-star resort.
The only part that didn’t meet that standard was the welcome at check-in. We had arrived excited and ready to start our vacation, but the receptionist (I believe her name was Petra or Petya from Bulgaria) created an unexpectedly awkward moment.
Even though both my fiancé and I speak English and German and I understand some Spanish she directed almost every explanation to him, even when I was the one asking the question.
At one point my fiancé stepped aside to take a phone call, so I asked about the towel cards that she had just handed him. Instead of simply answering, she said, “I’ll explain it to the gentleman once he’s done with his call.” I was standing right there and ready to listen so the remark felt unnecessary.
She also made a personal comment about being Bulgarian when she understood my fiancé is Serbian, which felt out of place at the front desk.
That isn’t the behaviour you expect from a five-star welcome, and it created a rather awkward first impression for both of us.
Thankfully , the rest of the team completely changed the atmosphere. We hardly saw that receptionist again, and throughout the stay we were impressed by the warmth and professionalism of everyone else.
Special thanks to the beautiful Kelly at the reception and Ruyman at the restaurant who helped me organise a surprise party for my fiancé’s birthday .They were all genuinely welcoming and attentive, and helped make our holiday truly relaxing and memorable.
In the end, we left with very positive feelings and would happily return to Roca Nivaria.
Katie Hines
We stayed for 8 nights mid July with two children aged 5 and 8, we absolutely loved this hotel. All the staff were friendly and helpful, our room was spacious and had beautiful views over the hotels stunning grounds and the sea. Our children loved the kids club and went most days, it's great that you can see their activities on the app so we could choose the times they attended based on activities suited to them. All the entertainment team were great, very friendly and remembered our girls names straight away and were always very energetic. The whole hotel is spotlessly clean, food was amazing and a great choice every day. There could be more selection on the children's buffet but that's our only criticism. The restaurant did get busy at times but we always got a table outside in the shade where we could enjoy the beautiful views. A great positive about this hotel is the fact you can always get a sunbed by the pool at any time of day! We found the evening entertainment could be better it was just a lot of singers while we was there. The lift to the beach is convenient, although the beach is small with no sunbeds or shade and is rocky so we didn't spend much time there.
ian erskine
Booked a couple of days before we went for a week all inclusive break. Very helpful pleasant staff on arrival and throughout the stay. Room was spotless with balcony and sun loungers/table+chairs/parasol and a fantastic ocean view (6th floor of 7). Food was excellent - breakfast busy in the 30mins before the kids activities started. Lunch much quieter but decent selection in the buffet. Pool bar does food as well but if all inclusive it's only after 3pm. There were 2 different a la carte restaurants we needed to book for in advance Spanish and Italian menus. They were excellent! (Maitre d' Casanova provided some excellent wine advice!). The evening meal in the buffet was also consistently good.
Good system for pool towels and there were always plenty available (exchange open 10-18) Clear advice about don't be reserving sunbeds was adhered to by almost all guests around the pools. Pool bar opens 1030 and the beer/cocktails were good! Hayley in particular was super-helpful! The main pool is saltwater and a fair bit warmer than the lower pool which is freshwater. View from main pool out over the ocean is stunning! There is a separate kids activity area/pool and tennis courts.
There was varied evening live entertainment daily. There is card controlled access to a small rocky beach/cove directly from the hotel but didn't try the water. There is a new shopping centre about 20 mins walk and smaller tourist shops/hiperdino supermarket 2 mins walk from hotel entrance.
On arrival we were given a complimentary pass for a spa circuit (jet pools, showers, jacuzzi, plunge pool, tepidarium, sauna and flotarium)
Thoroughly enjoyed our stay here - a well appointed, well run hotel which allowed a very relaxing week's stay. We will go back!
Aimie Desoisa
Exceptional service from the moment we arrived. We got a free upgrade to the superior suite on the ground floor and we were very grateful! Our two young daughters loved the kids club and the kids pool area.
Food is delicious and fresh and you’ll find something for everyone’s tastes.
Evening entertainment was great and relaxing.
Will come again!
Steve van Zundert
We stayed 16 night at the hotel, as a family of 4 with two boys aged 4 and 7. We had a great time at the hotel. We stayed in a superior suite, which had more than enough space. Sadly not two bedrooms, which would have been perfect, as that allows the kids to sleep in a separate room, rather than in the living room. But that is nitpicking.
The staff were extremely friendly, and very helpful. That is really a bonus when staying in the hotel.
I definitely advise the hotel to put a few plates and some cutlery in the room, as it is definitely big enough and allows for families to grab some fruits and vegetables from the nearby store. Especially as we aren’t the all-in-inclusive type fans and our kids enjoy fruits and vegetables a lot… to be honest though, we didn’t ask at the reception, so perhaps it is possible.
Bottom-line, I can really advise this hotel for families. Everyone will have a great time. If you are looking for a romantic, couple get-away, I would consider other options.
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4.6
Google reviews (274)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.6
Google reviews (274)
Aziz Adib
We stayed at Barceló Tenerife Royal Level for 5 nights at the end of June and honestly, it was amazing. The hotel has a really unique vibe — the design is modern but warm, and every spot feels like a photo opportunity. It’s probably the most beautiful Barceló I’ve been to so far.
We booked the Royal Level and it was 100% worth it. You get access to separate areas, better drinks, and basically unlimited food — every night was a different cuisine, and everything we tried was great. No stress, just chill and enjoy.
One of the highlights was a short hike in the natural reserve right next to the hotel. Super peaceful and easy to do if you want a break from the pool or beach.
Overall, the whole experience felt special — relaxing but with a lot of little details that made it stand out. Would definitely go back.
Francesca White
This is, by far, the best holiday we’ve ever had. Everyone at the hotel is so welcoming and friendly, the rooms are huge and the food is incredible.
There’s a lot of lovely activities for adults and children alike. We did the wine tasting, sangria-making class, aqua gym, beach volleyball (we pretty much did everything). The animation team is so much fun - they make sure everyone’s having a good time. We don’t normally participate in resort activities, but the animation team was just exceptional. Bingo is really fun. HUGE shoutout to Luca, Samuel and Eugenia!
I still can’t get over how good the food is at this resort. We did royal level specifically for the a la carte experience and it did not disappoint. Every single dinner was a culinary experience. (Bravo to the chefs!) all the hosts and servers at the hotel are top notch. They keep everything immaculate, they check on drinks, clear plates.
This was our first time at a Barceló hotel, and we will definitely be back.
AM K
my 3rd visit and this time with my mum and we had 2 separate rooms, little disappointed that we were allocated rooms above kitchens which made for a for some
interrupted sleep, as a my barcelo member i do wonder what the benefits are with room allocation/upgrades, as to date i have never received an upgrade no matter what hotel i have been at and there have been many. i was moved swiftly after raising the noise issue but would
suggest these rooms should not be used until sound proofing rectified - but this was a disappointing start with a few nights of bad sleep. overall though we had a lovely stay, the staff are super helpful wherever you are, it was my mums first visit and she thoroughly enjoyed herself. will definitely return if i can be guaranteed i wouldn’t be allocated same room!
Our second stay and even better this time, our first stay was before their official opening a year ago and was great, but this time, small improvements and it really was the perfect winter sun break, if you are happy with a peaceful hotel that never feels busy even though it was fully booked, good food and drinks with costal walks, I would thoroughly recommend, every member of staff was amazing, particularly Keny at royal level pool an absolute superstar, Samantha and Daniel too, every member of staff was so welcoming and helpful, I love how customer service is number one priority at this hotel. We will return I am sure.
Annika W.
Awesome crew / staff. Everyone is super friendly. Especially Victoria with her positive attitude is trying everything to make your stay as pleasant as possible.
Lovely to sit at the waterfront for breakfast and dinner.
What I found strange is that there is not even one free soft drink / water with the dinner, if you are not all inclusive.
If you booked a sea view room, make sure to stay at a show or bar late, because otherwise you will anyway hear everything of the parties going on in the Plaza area.
The animation team of active is also incredible. Can only recommend to attend the one or other workshop.
Ph.
Great hotel, with good food and very good drinks.
Royal level benefits are awesome, like breakfast and dinner with sea view. Staff was also very friendly. Pool selection is nice.
However, bathroom sinks and water taps could use an overhaul. Also, the neighbouring town is very loud and annoying.
Will probably visit again in the future.
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4.7
Google reviews (701)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (701)
Madeleine C Cosgrove
I had an exquisite stay recently at both Las Terrazas and Los Jardines de Abama. (I ended up extending my stay to try the suites at Los Jardines!)
I have stayed before, so knew that the suites, the food, the facilities and the service would be outstanding. This trip the service was even better, true five star hospitality facilitated by Cindi in Las Terrazas. Lovely personal touches, including personally bringing me to show me around Los Jardines; Cindi was a delight to deal with, incredibly warm, friendly and so helpful! This meant a great deal to me as I normally travel with my family, but on this occasion was solo.
Mila in Los Jardines was similiarly fantastic to deal with, a seamless transfer to the new suite and an opportunity to try the spa facilities (the hydrotherapy pool with its extensive views across the resort and to the sea is to die for!).
Overall, I couldn't recommend the resort more; suitable for young families, couples, friends and solos too. Exceptionally clean, luxury suites and facilities await.
Madeleine Casey - stayed October 2025
All in all
Anna S
We traveled to Las Terazzas in September and we had absolutely wonderful time. Apart from the beautiful location, spacious and clean apartments and amazing views, the staff and people who work there made our experience exceptional - everyone was very professional and attentive, yet very approachable and friendly in a genuine way. I would like to thank Vanessa (and Rahul) from Reception for looking after us and making the birthday trip very special. Also, massive thank you to Joana, Nati and Natalia from the breakfast restaurant who welcomed us with a smile every morning as well as Alexis from the bar, who makes the best sangrias we have ever tasted. Chris from he bar prepared delicious barraquitos! These are just a few people but everyone we encountered (including maintenance and housekeeping) took the same friendly, outgoing approach and went the extra mile, even though not asked. The food was very good overall and the little shop on the premises was an added convenience. All in all, one of the best overall experience we have had at the hotel. Thank you all for making it so special!
Anna & Torenne
AAL
Fabulous apt. with great garden. Problem with a door, repeated requests to get it fixed were unsuccessful, but not a deal breaker. Breakfast fantastic, staff delightful and couldn't do enough for you. Golf course also great. Dinner final night at Melvin's underwhelming but very expensive and disappointing. Pool areas not crowded and reasonable amount of shade. Overall, for family holiday (all adults, no children) 1st class but note resort prices!
Rajan Sharma
Large family of 9 over two suites.
The three bedroom suite worked very well for us as the ‘social area’ was ample to convene in the evenings.
Well received and looked after by Rahul!
Although the suites were ‘full’, you never feel it. Quiet and chilled.
Maria arranged and made our return to the airport seamless.
By the way - the best Margaritas by Fabio at the Sunway pool bar! Service with a smile
Would be very happy to come back here again!
Laim Kohnen
We were here and it was Perfect. The Rooms were clean, modern, comfortable and well maintained. We had 3 Bedrooms with each bedroom having its own Bathroom which was great. The garden was big and we had our very own Whirlpool. The Breakfast was very good. It was a very big Buffet and a little Menu which was a great addition to the Buffet. And besides the rooms was everything clean and also well maintained. However the restaurants in the Resort are good but very very expensive. You have a free shuttle that drives you everywhere in the Resort.
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4.6
Google reviews (875)
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The Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club keeps...
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Up to 15% Off when booking before 31/03/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (875)
Grace Gyateng
We had the best stay back in August the staff were so warm and friendly. Big shout out to Marivi who had the biggest smile and made our stay extra special and Dina who went over and beyond throughout our stay. Because of the staff I have been recommending to all my friends and family. The location is fantastic but is on top of the steep hill. We didn’t mind it and enjoyed a 10 min walk to the beach, baobab do offer free cabs to and from the beach which is fantastic option. Our apartment was perfect with amazing views. I loved the fact there is a washing machine and water delivered daily. Breakfast is the best and you get an option of buffet, restaurant, or delivery to your room. We loved the restaurant breakfast. The gym facilities are the best I’ve ever experienced on holiday and totally free for guests. I have to say I’ll definitely be returning and it’s worth every penny.
Cat Pro1
We had a fantastic stay at Baobab Suites! The room with a private pool was absolutely amazing – a perfect place to relax and unwind. The suite itself was spacious, modern, and had everything we needed for a comfortable stay.
The staff were incredibly helpful and always friendly, making us feel welcome from the moment we arrived. Taxis arrived quickly whenever we needed them, which made getting around super convenient.
Breakfast was a real highlight – plenty of delicious options to choose from, with something for everyone. The gym was also impressive – modern, well-equipped, and perfect for keeping up with our workouts.
The location is up on a hill, but we enjoy walking, so it wasn’t an issue for us – in fact, it made for some great views!
We’d love to go back soon. Highly recommend for anyone looking for a relaxing and high-quality stay!
Claudia O'Brien
We came back to Baobab Suites in Aug '25 after a fantastic stay in June '24. What a difference. I can honestly say we will not be back.
Let me start by saying the staff (apart from check out staff) were amazing. Rosario at breakfast, Sara the cleaner and the regular lifeguard are all amazing and should be rewarded for their great work.
However, there were so many disappointing things, we couldn't wait to get home. We were in room MM106 directly above the delivery entrance and huge bins. Bins were emptied at 3.30am and deliveries made at all hours of the night, while they all had talked as if it was mid afternoon. I didn't get one solid night's sleep.
Our jacuzzi wasn't cleaned once in ten days and we actually had to scoop some brown water out of it on arrival. The clientele in August would turn me right off as they seem to think putting towels on 6 sun loungers and not returning for 4 hours was acceptable. Although I complained about this (as we had to sit on the ground two days while beds only contained towels) little was done. At times it felt like a 3* Benidorm resort. I also think an adults pool is needed here as the noise level was a lot and as there are 2 pools, this could easily be achieved.
Most disappointingly, it was like the staff knew on check out NOT to ask how our stay was and our key was just taken without a word. I would have liked to address my concerns in person but as i wasn't allowed that, I have decided to submit a Google review instead. Such a shame, as we had a lovely stay last year
Bea
My family and I were chilling by the pool when suddenly we heard people shouting and making noise outside the hotel so I went out to see what was it about and turns out it was a protest against the corporation of this hotel. They handed me the brochure that I’ve attached and it’s pretty self explanatory. We won’t stay here ever again because we don’t want to support such destructive and unfair project. It’s heartbreaking to see how greedy business owners are destroying this beautiful island because they care more about profit than preservation. I hope they ban this project and get a huge fine for the damage that they have done. Shame on you.
Marc Weaver
Superb accomodation, very friendly and helpful staff, amazing views and the breakfast buffet is outstanding! The only downside is that it's a bit of a walk up and down a hill to get anywhere, but there are plenty of restaurants on site.
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Secluded Coastal Retreat
4.6
Google reviews (4022)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (4022)
Ashish M
We had a great stay at the Ritz Carlton Tenerife! The valet service with complimentary car parking was a fantastic touch - it was a wonderful surprise! The breakfast spread was over the top and exceptional staff who went above and beyond.
They offer a train ride to the beach - an absolute perk that added to our overall experience. The beach itself was beautiful, with crystal-clear waters and shallow shores perfect for a relaxing day out. And with plenty of umbrellas available, we didn't have to worry about finding a spot.
The evenings were just as magical, with live music performances on the terrace overlooking the breathtaking sunset. It was the perfect way to unwind after a day spent soaking up the sun by the pool or beach.
The staff's attention to detail and warm hospitality made our stay truly special.
Andrea Vieites
What an amazing resort! The facilities are outstanding and really well kept! We just spent a full week in the resort and literally did not leave the facilities! There is so much this hotel has to offer, you will not get bored! A big shout-out to its staff, which is really genuine and make your stay a most memorable one! Jhon, Carla, Shango, Saray and Anlui at Mirador, Elias at Txoko, Felipe at Verona, Giscar and Alberto at the pool, are really amazing! Thank you for the best stay ever!
Javier Getenay Dominguez (TerminatorMP5)
The best holiday my partner and I shared together, after a very busy and stressful year we needed this to reset. We got a lovely upgrade and all the staff were amazing and very helpful/attentive to us. We stayed at the Retreat section and were incredibly well served especially by Walleed and Nikolaus. Thank you very much to all the staff! We tried 3 restaurants, Pampa, Verde Mar and Akira Back and can say they were fenomenal (Verde Mar was a bit overdone in the dishes but still good). Also would 100% recommend enjoying the spa, we got a complimentary 2-hour water tour and booked a couples massage which was amazing.
We will be coming back sooner rather than later!
Ehab Khouzam
I read some reviews initially prior to booking which made me weary about staying at this hotel, but I can honestly say I was pleasantly surprised. Everything you might expect from staying at a Ritz collection hotel. The staff were extremely welcoming from the moment I stepped onto the premises. The buffet breakfast was phenomenal, and the room overall was great. There's some great live music in the center of the hotel sometimes which creates a really nice ambience, the entire vibe of the hotel is great and it's exactly what you'd imagine a stay at a Ritz hotel would feel like in the Canary Islands. I only visited for two days but wished I'd stayed longer. Would definitely recommend this hotel to any couples and other travellers looking for a luxury all-inclusive getaway. I'd like to extend special thanks to Hugo and Anne who provided exceptional care and kindness when dealing with my partner and I during the check-in and check-out process.
Emma Pukkinen
Absolutely Amazing, beautiful, gorgeous hotel. BEST STAFF AND SERVICE!!! They left a towel-animal in our room and a note saying “good studying” because they saw my school books! Great breakfast. We go travelling probably 4-6 every year to different hotels and Airbnbs but this one has been the best one yet. And Taxis are ready wenn you need them and are free of charge for a trip to the abama golf course and tennis club. The golf, tennis and other activities are perfect for familys. The pool is also amazing.
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4.5
Google reviews (1019)
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Experience beachside bliss on the sun-soaked island of Lanzarote for your next holiday. The Plus Fariones Suite Hotel boasts a spectacular location close to the centre of Puerto del Carmen and right beside a beautiful, soft sand beach. With pools,...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (1019)
Susan Henderson
Excellent stay.party of 10 age range from 7 - 73 . This hotel catered for everyone. Very helpful, polite staff ,lovely breakfast, great location and brilliant big rooms. Everything spotless. We would all definitely recommend.
We were all celebrating my mum and dad's 50th wedding anniversary and my dad's birthday. The personal touch made our week . Thankyou very much for for everything and helping to create such lovely memories for my family.
stuart watson
First time at the fariones suites as we usually go to the fariones apartments, but we got a good deal for 12 nights. We booked a sea view suite which was lovely, but that’s probably where it ended as to me a sea view is a view of the ocean with nothing obscuring the view. We had palm trees right in front of us in room 443 so to me it’s a partial sea view. TV channels kept losing signal, had a microwave in the room but that’s it, no plates or cutlery, Pointless really.
Sunbed warriors were out in force, which i noticed some people putting towels on at 5.30 in the morning and laying on them in there dressing gowns before they go to breakfast. How sad!
Breakfast was very nice indeed, there is so much to choose from, with hot and cold food to smoothies, even fresh cookies 😀 to much to list what they had on offer.
Staff were very friendly and helpful, rooms cleaned every day and beds made. I think they changed the sheets every 3/4 days.
It is a very nice hotel but they should be quite clear on stating there sea view rooms which are obscured by trees, as if i knew this i would not of booked.
Would i return to this hotel? Yes but not at the prices they’re charging, I prefer the fariones apartments. It’s nearly half the price and just as good without the view.
Elaine
We are just back from a fantastic relaxing outstanding 12-day holiday it was not long enough! The hotel was immaculate throughout from the top floor right down to the toilets on the ground floor, the flowers and plants throughout the building is a beautiful tropical touch to it. We stayed in the superior select which gave us access to the roof top sun lounges and the mini bar and snacks throughout the day. The room was huge with a large bathtub in the middle of the room and sliding doors if you wanted a shower with a view! Aside from that, the staff from the head staff at the reception to the waiters and waitresses, bar staff, cleaning staff literally everyone there, and apologies if I missed out, you were all fantastic the place is a credit to you all. Clean, beautifully decorated, spacious rooms, bright airy, comfortable beds, the hairdryer is fantastic I brought my GHD hairdryer never took it once, excellent quality ones in the room. Slept like a log as well, the building blocks out the noise of outdoors and you never heard anyone on the corridors it was so peaceful but in the heart of it all. Food was lush we had breakfast only as we do like to go out and explore places for our evening meals. Lads and lasses let’s just say you will be going home easily a dress size up! There was everything there, from savoury to sweet to healthy to cereals and breads from all over the world, fresh cooked breakfasts and eggs that be made into anything you want. It really was wonderful a luxurious relaxing holiday. We have just booked for next year!! We can’t wait:)
laura nagle
I truly cannot recommend this hotel enough. I first stayed here when I was one, came multiple times during my childhood, and just back from another stay aged 24. The magic of this hotel is still the same as it was every time I stayed as a child, the staff couldn’t do more for you, they’re the most approachable and friendly people! It’s a family feel hotel, a home away from home. Special mention to the amazing cleaners and pool bar staff who went above and beyond to make our holiday unforgettable. Already looking forward to returning next year, and hopefully I’ll be able to come with my future family one day! It is impossible to not fall in love with this hotel, thank you all for the most amazing time. Tears were shed when I was leaving!
Amanda Maria
I am currently in the hotel, and leaving tomorrow. I booked a 5 night solo stay because I simply needed some R&R. The hotel is beautiful - unlike any I have stayed in before. The staff are all wonderful and very polite, a special shout out to Fernanda, Gerardo and Alba in the restaurant. So helpful and smiley couldn't do enough for you. The location is brilliant direct beach access. The pool area is clean and well maintained. The rooms are quiet. And if you want more of a private bathing area you can pay to upgrade to "select" for the day and use the rooftop pool and sun loungers. I am already contemplating coming back. Thank you for a wonderful stay/experience it was just what I needed. Oh and one more thing! The hotel is incredibly accessible and inclusive! Which is fantastic as there were lots of wheelchair users which was fab to see x
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4.7
Google reviews (1154)
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Discover the sun-soaked paradise that is the La Isla Y El Mar Hotel Boutique boutique hotel, situated just a short walk from the beach within the popular resort of Puerto del Carmen. The sumptuous all-suite accommodation has a designer feel and the...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (1154)
Heidi Martin
This hotel is different to any other in Puerto del Carmen. Its unique architecture, built from black volcanic rock and mirrored terraces, all set in absolutely stunning gardens stocked with a huge variety of cactus and native plants, together set the scene for a beautiful and unique holiday experience. We received a warm and professional welcome from the reception staff, and enjoyed settling into the hotel for our second visit. We first came here 9 years ago when it had recently opened. Now the hotel is in the process of refreshing its rooms, but unfortunately our room (a pool view suite which we paid extra for) is not one of those to have been refurbished. Although it was clean and still very stylish, the room furniture and equipment showed signs of wear and lack of maintenance, in a couple of areas falling short of what you might expect for the price point and star rating. However, the overall experience was still very good: the public areas of the hotel are extremely well kept, we slept well in a huge comfortable bed, enjoyed delicious breakfasts and a clean modern pool area with great views of the port, sea and mountains. The pool bar served good smoothies and delicious sandwiches, but I felt once or twice they may be short staffed. Perhaps one additional senior member of the team setting the tone of service would elevate the customer experience. The small pool and sunbathing area, although beautiful and hugely comfortable, didn’t always feel big enough to accommodate everybody as well as it should. We ate the tasting menu at Kentia Gourmet Club one evening and the food was sensational. The service was excellent here and there was an elegant traditional Canarian dance and music performance to enjoy while we ate. The hotel is situated at the top of the old town and therefore perfect for accessing some of the lovely local style restaurants in this area, as well as being close to the port, pretty Playa Chica and close access to the stunning clifftop footpath leading to Puerto Calero. Would highly recommend and return ourselves once the room refurbishment has been completed.
Erin Y
We had a truly enjoyable stay. The service was excellent from start to finish – from the airport transfer and check-in, to the restaurant, bar, every staff we met in the hotel and check-out.
The room was spacious, spotlessly clean, and I was pleasantly surprised that the mattress and pillows suited me perfectly. I slept well every night, which is rare for me when staying in hotels.
The poolside bar offers panoramic sea views that instantly put me in full holiday mode. We’re very happy we chose this hotel.
Overall, a fantastic experience and I would happily return.
maria kavanagh
This hotel is amazing but the staff are outstanding. From the moment of arrival and the greeting at reception throughout the whole week, the staff were incredible. The rooms are spacious and fabulous. All amenities are provided. My only issue is I didnt want to leave! Most definitely will be back.
Russ Mounsey
Highly recommend this hotel if you are looking for a luxury, relaxing holiday. The rooms are excellent and very comfortable. The staff are extremely friendly and attentive. The pool, although not very deep, it is heated to a comfortable temperature and is nice to dip into to cool off. A very clean complex. The location is OK, but if you like to eat out its a bit of an uphill walk back to the hotel after you've eaten. I'd say worth it though and we will visit again.
wei wang
It was a very speechless experience. After checking out, I found that I was bitten by bed bugs! First, on the first day of our stay, the hotel air conditioning was broken and it was very hot. On the second day, we coordinated the room. That night, due to the strong wind, the facade of the building outside was damaged, and there was noise for 3 hours. The hot water for showering was also always low temperature. These are already very incomprehensible to the so-called five-star hotel. The worst thing is that before checking out, the whole hotel had a power outage, which made my phone unable to charge. I called the front desk to negotiate whether I could charge it half an hour after the call and then check out. The front desk agreed, and the power was not turned on until 12.10. At 12.30, they came to knock on the door to drive us away, saying that we were out of time and had to leave immediately. Very bad
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4.6
Google reviews (1855)
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1855)
Michael Podell
The hotel was marketed as a luxury property, but there was nothing luxurious about our experience. It felt more like a moderately nice Disney resort—crowded, noisy, and overrun with kids. There is no adults-only pool, which is astonishing for a resort of this size. The so-called “adults-only” area is directly adjacent to the main pool, so you’re still surrounded by noise and splashing.
Our room had a persistent damp, musty odor, and the turn-down service was inconsistent at best. Only once did we receive proper service; on other nights, staff simply came in, closed the blinds, and left—leaving behind trash, used towels, and an unturned bed. This is not my definition of luxury.
Dining was another frustration. While the food itself was decent, getting a reservation was a challenge due to the limited number of restaurants and tables compared to the size of the resort. Staff appeared constantly rushed and disorganized. One night, we were told we could dine as long as we left by 9:30 p.m.—we arrived at 8:00 and ordered immediately, yet service was so slow we didn’t leave until after 10:00. It even took 30 minutes to receive our bill, which was incorrect. We were repeatedly skipped for bread service despite trying to get the staff’s attention.
Having just stayed at the Four Seasons in Marrakech—a true luxury property—the difference was night and day. This experience felt more like going from a high-end hotel to a budget motel. We left feeling disappointed and misled, our expectations falling far short of reality.
Angelie Garcia
Bahía del Duque is truly an incredible 5-star hotel with exceptional service from start to finish. Small touches made a big difference — every morning we were warmly greeted and personally walked to our table at breakfast, which set the tone for the day.
The location couldn’t be better, right on the beach with expansive grounds that are beautifully maintained. The variety of dining options is impressive, from multiple high-end restaurants to a Michelin-starred experience, all of which lived up to expectations.
Our room was serviced daily to a very high standard, and the nightly turndown service with chocolates, slippers, and thoughtful touches made coming back from the evening shows feel extra special.
There’s no shortage of activities on offer, and the gym is well-equipped with the latest Technogym equipment. The breakfast buffet was outstanding — fresh, varied, and of consistently high quality.
Overall, Bahía del Duque delivers everything you’d expect from a world-class resort and more. Highly recommended for anyone looking for luxury, comfort, and exceptional hospitality in Tenerife.
Alina Lobastova
Definitely not 5-star. Rooms are poorly designed and noisy - AC is extremely loud, walls are paper-thin (you hear snoring, alarms, conversations), and shower temperature is inconsistent. Facilities are outdated (old TV with no channels or smart features, no USB sockets, no kettle), and basics are missing (no drying rack in a beach resort, no do-not-disturb sign, only one towel hook, fridge unusable due to minibar overload). Interior feels messy with wires sticking out and tilted frames. Worst of all, I stepped on glass shards left by previous guests five days into our stay. When I told reception, there was no apology or care. Housekeeping was inconsistent - fresh flower replaced once then left with stagnant water for two weeks, bathroom drying line filthy.
Hotel grounds are neglected: loungers dirty and uncomfortable, mats soiled, trash left under sunbeds for days, smoking area tables stacked with dirty cups. Gym requires a keycard to enter but has no proper AC. Calling a buggy takes 15+ minutes, even with staff standing around.
Restaurants are below standard: food is oily and inconsistent, pastries unlabeled, stale bread charged at lunch, rotten oranges left in the juice machine, dirty dishes at breakfast, coffee takes forever. Quality is nowhere near 5-star and service is inattentive.
Staff were the biggest disappointment. Reception was rude when I asked if they could collect a delivery, replying “we have enough restaurants here.” Taxis through the hotel cost 100+ vs 60 with Uber. Complaints about glass shards ignored, birthday not acknowledged, drinks spilled by pool never cleaned, and our bed left stuck high after housekeeping with no help despite multiple calls. Checkout was cold and dismissive - no “how was your stay,” just an invoice.
Overall, this hotel pretends to be luxury but fails on every level. Feels like a neglected 3-star at best.
Zaid Alkhalid
I visited this hotel today with my family to explore the property for a potential future booking during my trips to Tenerife. As I am now staying in similar level hotel, but I like to change my hotel in every visit to experience more accommodations.Since I regularly spend my summers in Spain, visiting luxury destinations such as Barcelona, Marbella, Málaga, Mallorca, and Madrid, and I always make it a point to visit five-star hotels before choosing where to stay.
Upon arrival, we were warmly welcomed by the security team, valet service, and parking staff, and the hotel lobby looked beautifully designed. However, when we approached the reception to request a short tour, we were surprised by the receptionist’s reaction. She questioned how we entered the hotel and informed us that security would escort us out since we weren’t staying there.
This was unexpected and disappointing, especially given the standard of service one would normally expect from a five-star property. The receptionist explained that this was hotel policy and management instructions, but unfortunately, the manner in which it was handled made us feel uncomfortable and unwelcome.
I work as an executive in one of the world’s top 100 banks, and part of my role involves financing projects of this nature. I would recommend that the management revisit these procedures and ensure that guest interactions reflect the high standards associated with luxury hospitality.
While the hotel facilities seem impressive, this experience has left me hesitant about considering Bahía del Duque Resort for future stays unless there is a change in approach to guest relations.
Leandra Llunji
If I could rate this place 100 stars, I would.
It was our first vacation with a baby, and this place made it feel exactly like a vacation.
Where do I begin?
It’s clean and well maintained. Staff - the most helpful friendliest people I have met. Place- beautiful. Food - delicious.
They provided everything I needed for the baby- bathtub, sterilizer, cot, food. They also gave us gifts in the end!!
Amazing! 100% would recommend!
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4.8
Google reviews (150)
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Along the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island. Beyond the...
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4.8
Google reviews (150)
Spencer Odai
I had a fantastic stay at Royal Corales Villas in Tenerife, and one of the highlights was the wellness treatments. I often have a lot of tension and pain in my shoulders, traps, and quads from training and working long hours at a desk. During my stay, I tried two treatments over two days – a sports massage and a deep tissue massage – and both were excellent.
The sports massage was challenging but exactly what I needed to address deep muscle tension, while the deep tissue massage was incredibly soothing yet still focused on the knots in my traps and quads. Both sessions were complimentary, which was such a nice touch.
A huge thank you to Carmin and Guacimara, who were thorough, professional, and very attentive. They explained each treatment clearly and made sure I got the most out of the experience.
If you’re active in the gym or deal with muscle tightness, I’d highly recommend booking these treatments during your stay. They truly made a difference in my recovery and overall relaxation.
Jocelyn Yeagle
My family and I went and got massages at the spa. It was very relaxing and we had a wonderful time! The music, lighting and ambiance of the rooms were delightful. Daniela at the front desk was a huge help and was very accommodating. She was able to fit all five of us within an hour time frame. Carmen the masseuse was very gentle and kind. Overall our experience was amazing and I recommend coming here!
Alana Juteau
Really beautiful stay celebrating my husband’s birthday. The hotel is recently opened, with many attention to details and a high level of service. We loved the swim up room and all of the amenities. A special thanks to the teams at the pool - Ismael, Diego, Alvaro, and Michelle - and in Bonfire restaurant - Ana, Serena, and Leo, as well as housekeeping and concierge Walke and Katrin. Each one helped make our stay very memorable and special, and we will certainly return in the future!
Maja Tasic
After spending nearly five days and nights at this hotel, our overall impression is that, unfortunately, it does not live up to its advertised 5-star status—at least not in terms of service. While the setting and amenities may give the appearance of luxury, the service experience fell short of expectations for a hotel in this category.
- We arrived around 6 PM after a long day of travel and wanted to have dinner at the hotel restaurant. The initial response was simply, “Sorry, it’s full.” After about 15 minutes, we were finally offered a table at 7 PM. Ironically, during our meal, we noticed several empty tables. It would have been appreciated if the staff had offered a more proactive or solution-oriented approach from the start.
- The hotel charges €18 per day for parking, which we found to be quite expensive. For those planning to rent a car, it's worth noting that there is a public parking lot directly across the street—about 10 meters away—which is completely free.
- Unfortunately, room service did not meet our expectations and we would not recommend it.
- We used the app to book a transfer to the sister hotel on the coast. When we arrived at reception (ahead of the scheduled departure), we were told the shuttle had already left and was full. When we explained we had a dinner reservation, the staff simply replied, “Sorry, you can wait for the next one in 15–20 minutes.” Again, no real solution was offered.
- At the pool, staff brought glasses of water without us asking—which was appreciated. However, when we requested tap water with our meal at the bar (which is connected to the pool), we were told it wasn’t possible, and the waiter responded quite negatively. This inconsistency in service and attitude was frustrating.
- We tried to book two massages at the spa on a Sunday, but it was closed. A staff member kindly took note of our request. The next day, we followed up and were told we’d be notified as soon as the spa reopened. Unfortunately, no one followed up. We had to call ourselves, only to be transferred and told there was no availability. This left us quite disappointed.
- The bottle of hand soap in the room was empty and no one refilled it during our stay.
This hotel may be new—as we gathered from other reviews—but in our opinion, that’s not an excuse for subpar service at these price points. The infrastructure may be there, but service is what truly defines a 5-star experience, and here, it simply doesn’t measure up.
That said, we want to end on a positive note: the BONFIRE restaurant was a highlight. The food was excellent and the staff were genuinely warm and attentive. A great dining experience!
You can build a beautiful hotel with premium amenities, but without matching service, it loses its value. Based on our experience, this is clearly a 4-star hotel charging 5-star prices.
Elpidoforos Alexis
We had an excellent dinner! The meat dishes were perfectly cooked, the red wine was outstanding, and the side dishes complemented everything beautifully. The service was amazing – all the staff were friendly, attentive, and made us feel truly welcome. Highly recommended!
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4.9
Google reviews (673)
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Discover the magic of Tenerife at Royal Hideaway Corales Suites a spectacular 5-star retreat in the charming fishing village of La Caleta. Designed in the shape of a ship and inspired by the island’s marine corals, this all-suite resort blends avant...
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Up to 15% Off when travelling between 01/11/2025 - 30/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 15% Off when booking before 31/03/2026 & travelling between 01/05/2026 - 17/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when booking before 31/03/2026 & travelling between 01/05/2026 - 17/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.9
Google reviews (673)
Wim Janssens
We’ve been frequent visitors since the opening, and with reason!
From the moment you arrive, you’re met with genuine warmth and professionalism that truly set this resort apart.
Across all service areas (from the amazing breakfast service to housekeeping, the various restaurants, poolside & wellness areas), the staff go above and beyond to provide world-class service whilst making you feel welcomed with a heartfelt personal connection.
The level of luxury here is exceptional. Beautifully designed & maintained suites, breathtaking views, and all the amenities one could want from a luxury resort.
The dining options are plenty, with various bars & restaurants ranging from more casual up to amazing 1 and 2 Michelin star fine dining experiences.
All this while maintaining that accessible and welcoming feeling with grace and authenticity, never pretentious.
Every visit reaffirms why this is our favorite destination. We truly cannot recommend it enough!
Mark Smith
Yet again another fantastic stay! Rooms exceptional and always cleaned to an extremely high standard, breakfast is the best I have ever seen, the cocktails are outstanding and the overall service is second to none. The reception staff, the cleaners, waiters, pool attendants and hotel ground work staff are all extremely attentive and welcoming and always take time to say hello and and serve your every wish. A particular mention for Lucas who served us at the roof top pool. He is a credit to the hotel displaying exactly what is necessary when it comes to high end service. He was friendly, welcoming and extremely attentive, nothing was too much and always went the extra mile. You could clearly see he had pride in what he was doing and I am sure will go on to achieve great things. I would recommend this hotel to anyone. This is our 7th stay and I can honestly say it never lets us down. High end Service from start to finish 🙏
Cecilia Biveroni
Perfect Place to Unwind
We had an amazing stay at the Royal Hideaway Corales Suites. The hotel is quiet, elegant, and ideal for anyone looking to truly relax and unwind. The staff were exceptional — kind, attentive, and genuinely caring.
The suites are spacious and very well equipped, with everything you need and a lovely balcony to enjoy the beautiful views. Our kids had a wonderful time, and we loved exploring nearby experiences like the animal and water parks.
It also happened to be my birthday during our stay, and the team made it feel incredibly special — such a lovely surprise. A special shout-out to Justyna and Laura for making our breakfasts a true sunshine experience every morning!
We left relaxed, happy, and already planning to return.
John R
Stayed at many hotels and this one takes some beating. The service is second to none and the hotel has a luxury feel to it, never feels overly busy and is immaculately kept. A special mention to Justinya , our breakfast hostess whose energy and enthusiasm make you feel special, not just another customer. She went the extra mile to arrange a special breakfast for my wife’s birthday. Would highly recommend.
Tina Gough
Another holiday back to our place of relaxation, excellent service particularly Justyna at Olive Tree breakfast and her colleague Laura who always gave us such a great welcome and service. Antonio on reception so helpful. Bruno gave an amazing massage with sound bowl in the spa mind blowing. Starfish restaurant provided outstanding food. All round a perfect getaway, we will be back. Thank you Team!
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4.0
Google reviews (2002)
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£469
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off to the beautiful island of Lanzarote for a fun-filled holiday at the all-inclusive HL Rio Playa Blanca Hotel. Fringed with palm trees and close to a charming beach, this family-friendly haven offers a modern gym, a buffet restaurant and stylish...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 5% Off when travelling between 01/11/2025 - 31/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.0
Google reviews (2002)
Kim W
Stayed in October 2025
We were there for 3 nights and 4 days. Happy that they let us check in early however the lift didn't work for the time we was there.
Food was OK for someone that eats everything, however mostly repetitive. As a vegetarian, was annoying to see other guests AND staff mixing utensils; for example using the same utensil for the meat pizza on the vegetarian pizza. Picking up chips with the chicken utensils (member of staff). I'm sure there was other things that I didn't see, which really unsettled me. We tried the Italian a la carte which was pretty basic all round, including service. Its safe to say I didn't eat much.
Rooms are just about OK. Very basic. Bed sheets had holes and rips in.
Pool area could be better. Lots of broken tiles around pool. Splash park is well used but needs updating. Water is murky. The stagnant water in the slides also needs addressing. It also often smelt of egg. There was lots of green, what seemed like mould around, which also needs addressing.
Entertainment team are good. They bring lots of energy and get everyone involved. My nearly 2 year old loved the mini disco.
Location is good. 10 mins walk to beach which we enjoyed. Would go every morning after breakfast and come back to hotel for lunch.
I won't be returning to this hotel
Logan
Great hotel! Stayed in here for 10-11 days and it's been fine. Staff are great and they are kind. If you need something (thats reasonable) like phoning a taxi, they'll do it. They have a pool, sunbeds and even entertainment open. The entertainment starts at 9:30pm and the pool can be used up until 8pm. The entertainment can vary every week. Some performances I saw included the greatest showman, a fire show, a Chinese show and an African show. They have a fire extinguisher, drying line and a table and chairs outside on the patio. In the living room, there is a couch that can turn into a sofa bed, a tv, some more tables and storage cabinets, a built in wardrobe and a mini fridge. In the other room, there is another couch that can turn into a sofa bed, a built in wardrobe, a bathroom and 2 bedside tables. In the main bedroom, there is a bathroom with stuff you'd expect in there, a bed, a tv, another table, a built in wardrobe and 2 more bedside tables. There were a few bugs I found like flies (some can bite but it doesn't do much), a MASSIVE cockroach and some lizards. They even have cleaners who come round every day. Overall, amazing hoteld definitely suited me for the time I was here.
Ellie
The hotel was perfect for us! The rooms were clean and spacious and the little terrace we had was lovely. The pool and sun loungers were great and easy to get to each day! The food choice was plentiful and very good for a buffet! Some things they cooked could be better but there was always something we loved and the dinner was always amazing. But what really made our holiday was the animation team, they were FANTASTIC. Every single one of them. They were so energetic, so happy, and made everyone feel welcome - we really loved them! They got us doing so many fun activities, meeting new people and making everyone have a laugh! It was the perfect holiday.
mark crowley
Our first in Lanzarote and Playa Blanca.
The little bungalow type accommodation set in beautiful grounds, very comfortable and spacious.
The restaurants had a good choice and even though can be same at breakfast, there is always something different to choose. All staff are amazing and a big shout out to the entertainment team, even though it was just me and the mrs, we still took part in some of the things they set up in the morning.
Evening entertainment is plenty for all, or a quiet drink if you choose.
Pool areas are fantastic.
Totally different from staying in normal hotels that are all in one.
Hope to return, thanks to all they made our stay so enjoyable.
Michał Sz
A very pleasant stay at a clean, tidy hotel. The food was a good choice for an all-inclusive and very tasty. Our room was tidy, but the mattresses could be a bit better. The pool area was very nice, and the entertainment team was fantastic, with lots of daily activities, a mini disco every night, and amazing themed shows. I'm giving it 4 out of 5 stars due to a couple of minor issues. There weren't enough sun umbrellas, and a leaking AC unit was reported but never fixed. AC in dining area should be more efficient. Overall, we had a very pleasant family holiday 👍
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4.4
Google reviews (466)
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£489
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Welcome to a great stay located in the vibrant town of Los Cristianos, the luxurious Reveron Plaza awaits, offering an incredible combination of tradition and modern luxury that will be sure to create lasting memories. With world class facilities such...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off when travelling between 22/10/2025 - 07/11/2025.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (466)
Omer Schwartz
My recent stay at this hotel was absolutely fantastic, and I can't recommend it highly enough. Literally from the moment we walked in, the experience was superb. The reception staff were incredibly welcoming, making the check-in and check-out process seamless and pleasant, and they kept our stuff before our check in and after our check out, until we headed towards our flight. They were always available to answer questions. The dining room was great too, the atmosphere was nice, and the staff there were attentive and professional. I also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to relax, and it had a cool view as well. While all the amenities were excellent, what truly set this hotel apart was the outstanding attention to detail and care from every member of the staff. It was clear that they genuinely care about their guests' experience. I would definitely choose this hotel again for my next trip, thank you guys for everything!
Thomas Harmuth
A very nice hotel in a prime location in Los Cristianos, Tenerife. Highly recommended. The staff is extremely polite and accommodating. They always give me a smile and a kind word. I always enjoy coming here. The breakfast is excellent. The breakfast room offers a wonderful view of the harbor. The rooms are nice and clean, and room service is always perfect. The hot water took a long time to arrive and had little pressure. They are currently undergoing renovations, and I'm sure that will change. All the staff are very friendly and helpful. A great team.
Thank you for your hospitality.
We will definitely be back soon.
A N
Booked a last minute holiday for 5 days at the Reveron Plaza. Had no real expectation as the reviews varied depending on where you read them. But the booking was good value and I'm not fussy as long as the bed is clean and the hotel is safe. So, upon arrival we were taken aback by the quality of the recent refurbishment they have undertaken. The reception was stunning, air conditioned and there was complimentary bottles of fizz or soft drinks available. We arrived at 7pm and were met with a warm and charming reception for check in and it was seamless. The hotel has undergone a lot of upgrade since last year and it showed. The building is an old building in the centre of town but they have made it contemporary whilst maintaining a lot of the original authentic Spanish features. It is very tastefully and felt very grand. We were on the 4th floor and had a balcony overlooking the old church that was adjacent and one of the main streets that leads to the beach via the shops and restaurants. The room was extremely spacious with a huge bed, built in wardrobe and a recessed TV (never turned on). The bathroom was very clean and tidy with a walk in shower. Very high end compared to other hotels I've ever stayed in. The room had the usual kettle etc but also had a fridge which was very useful for keeping drinks cold. The pool area was second to none and we enjoyed the quiet time on the roof with a lovely pool and comfortable loungers. The staff were so lovely the whole time and couldn't do enough for us. We checked out at midday but our flight wasn't until 7pm so they kept our bags safe and allowed us to use the pool and facilities all day even a private shower room. We probably won't go back to this area again as we try different places each holiday but I wish I could take the Reveron Plaza with me on every holiday. Note - they offer beach/pool towels for a small deposit. Wish we'd known this to save taking our own. Note - For a man the free shower gel/shampoo was amazing and I didn't need to take my own. Note - Although the pool area bar isn't open at the moment they will serve you drinks at the pool if you ask them.
Jules
A gem of a place in the heart of Los Cristianos, from arrival to leaving & everything in between the team here were fantastic, welcoming, eager and happy to help, always happy to see guests, with a nothing is too much trouble approach.
Highly recommended for anyone. Special shout out to lovely Monika on reception who has a heart of gold ❤️
Evie Taylor
We had a lovely stay at this hotel, can not recommend it enough! The location is so perfect as it's a 3 min walk to the beach, and next to so many amazing restaurants. (We highly recommend going to The House restaurant round the corner!) All of the staff went above and beyond and were so friendly. The cleaners were amazing and came every day. We stayed over the Easter holiday and the cleaners left little chocolate eggs in our room which we thought was a lovely touch. The room itself was incredible, so spacious, and a balcony looking over the church and the square (although I assume a balcony on the other side of the hotel might not have such a nice view). We even had a Delta coffee machine in our room which was incredible. I think this hotel has recently been refurbished because everything was in great condition. Reception were so lovely to us, and always on hand as we had to check in and out in the middle of the night. Breakfast was great! There wasn't lots of choice but as a vegetarian I was impressed. The toast, eggs and guacamole were so tasty! There is a lovely rooftop terrace as well. The only thing I would say is that the rooftop pool is quite small so we didn't end up using it, and there wasn't a pool bar, but considering the location and the size of the hotel, this didn't bother us at all. I would love to visit again in the future. Thankyou George and all the staff for a wonderful stay!
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4.3
Google reviews (893)
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£499
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Servatur Altamadores, a getaway located in the south of Gran Canaria. Sat amongst a sandy bay, providing a well-equipped gym, inviting swimming pools for both adults and children, and luxury accommodation. The packed entertainment programme, sports...
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Up to 18% Off
Up to 18% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 18% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (893)
Jojo Whelan
We had a brilliant 2 week break here. Staff and food were fantastic! Rooms are spacious, we had a large terrace to sunbathe on. Pool area is nice and plenty of sunbeds.
A special mention to Sarah the entertainment girl who was brilliant with the kids, Federick (Richard Gere lookalike) an attentive waiter, Alona the waitress and her husband the chef and also Pablo the waiter. All very friendly and hard working. A quiet location but that's what we wanted. Handy to get everywhere either by bus or taxi.
Courtney Scott
Recently stayed at this hotel.Its situated high up the view from our balcony was amazing. The room and balcony size were great with a kitchenette. Air con was great and rooms and towel change was done every 2days. Its much quieter compared to Puerto Rico and if you don't like walking you will end up spending quite abit on taxis.Staff were great with advice in regards to day trips and comparing prices with taxi/bus.All drinks are self service and a good variety of food. Always managed to find a spot around the pool. Would definitely return.
Loyd Perkins
If you're looking for a peaceful getaway in Gran Canaria, tucked away above the stunning Amadores Beach.
The hotel sits high up on the hillside overlooking Amadores Beach, offering spectacular views of the ocean. Getting down to the beach is a pleasant walk — all downhill — but be warned: the walk back up is a workout. Luckily, taxis are easy to get and cost around €5, which became our go-to option after a few days.
Because of the hotel's slightly remote location, you'll also need a taxi if you're heading into Puerto Rico or exploring other nearby spots. But the good news? Taxis are cheap and quick, so it’s not much of a hassle.
The hotel itself is clean and well-maintained, though a little dated in places. That said, the rooms are cleaned regularly, fresh towels are provided often, and the beds are super comfortable — which honestly matters most when you're trying to relax.
One of the biggest highlights for us was the food. The all-inclusive meals were consistently tasty, and there was always something to look forward to at each sitting. The drinks are all self-service, including the alcohol, which actually works really well and keeps things relaxed.
The staff were another standout. Everyone we encountered was friendly, hardworking, and always up for a chat. You can tell they care about making your stay a good one.
You’ll never have to worry about scrambling for a sunbed — there were always plenty available. The pool itself was a nice temperature and great for cooling off during the day.
Entertainment at night is where the hotel could improve a little. It wasn’t the most polished, but the team put in a lot of effort. Sarah, in particular, deserves a shoutout — she was great with both kids and adults, always bringing a bit of energy and fun to the evenings.
One thing we did miss was a quiet space in the evenings. It would’ve been lovely to have a designated area with tables and chairs away from the entertainment, just to sit and chill with family or friends under the stars.
We also took a trip from Puerto Rico to the charming town of Mogán by boat — highly recommend it if you’re in the area. It’s a scenic ride and Mogán itself is full of character.
Overall, this hotel was a wonderful place for a relaxing break in the sun. With comfortable rooms, good food, and a welcoming atmosphere, it’s ideal for those wanting to unwind without the crowds. Just bring your walking shoes — or budget a bit for taxis — and you’re set.
We visited in mid-July, and the weather was perfect: sunny, dry, and comfortably in the high 20s. If you're planning a warm-weather escape and don’t mind being a bit off the beaten path, this spot is definitely worth considering.
Michelle Lipecki
Hotel needs a bit of TLC, run down and needs repair work. Bathroom had mould and cracked tiles as well as random patches where there looked to have been leaks just painted over.
The food was not gluten allergy safe as assured prior to travelling and staff unable to accommodate. Food often labelled incorrectly and all open buffet style. Staff lovely but language barrier prevented food reassurances which were needed. They did have a gluten free beer but ran out after 4 in the week.
Nothing around the hotel to do-there is a beach walking distance but anything else is about an hour away.
The only positive I can say is that it was clean. Would not be going back.
Sun Smile
Absolutely the Best Hotel I’ve Stayed at on the Islands!
From the moment I arrived, even though it was a late check-in, I was welcomed with a thoughtful touch — they had prepared sandwiches for me. That small gesture set the tone for the entire stay.
The food at the hotel was exceptional, with a wide variety of delicious options to choose from every day. Whether you prefer local cuisine or international dishes, there was something for everyone. The staff were incredibly friendly, always smiling, helpful, and genuinely cared about the guests.
The rooms were clean, spacious, and comfortable, and housekeeping came daily to keep everything spotless. The swimming pool was lovely — a great place to relax, with plenty of sunbeds and a calm atmosphere.
The beach was just a 10-minute walk away, and although it’s a bit uphill on the way back, it was a pleasant walk. If you don’t feel like walking, a taxi back to the hotel cost only €3.85. Public transport was also very reliable, and it only took about 5 minutes by bus to reach the neighboring town — or you could take a taxi for around €7.
To say I was satisfied would be an understatement. This hotel exceeded all my expectations, and I would return in a heartbeat. Highly recommended for anyone looking for comfort, quality, and outstanding service!
Thank you all guys !!!!!! room N424
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