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4.0
Google reviews (1925)
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Amidst the sun-soaked waters of Costa Adeje in Tenerife, Chatur Playa Real promises guests stunning stays. Guests have everything from swimming pools and a kids programme to nearby water parks and golden sands, there's no shortage of entertainment. The...
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4.0
Google reviews (1925)
Char
This was our second time coming as we love sit last year!
The mini disco was fab! The staff were so friendly and entertaining for our five year old daughter. She absolutely loved it again this year! Unfortunately the shower didn't work when we arrived however they were in to fix it that same day which was great. The food was very basic but perfect for our daughter, pizza , pasta, two different sauces, grated cheese, veg.. fab! The mini club was very basic with colouring and a playroom but she said she loved it. The staff were super friendly especially when she was leaving. The pools were fab too. Large one not too deep and the kids pool was great with a tipping coconut, climbing frame in the water, rock wall and slide into the pool. Only have a 4* because of the shower not working. All round brilliant! Walking distance to two small malls, with rides, a small soft play and arcade and a steep walk but short to the beach.
Gracee Whatnall
We’ve only just turned up and it doesn’t say on jet 2 ANYWHERE that you cannot check in before 3pm, our flight was 6am with two toddlers to turn up at 11am and having to hang around doing absolutely nothing feel like we are not even guests because we cannot have a room until 3pm, this is something throughout my 30 years I have never experienced before. The place itself I nice enough but I just think that your wasting a day waiting to check in and it could be made very clear that check in is not till 3pm, we probably would’ve chosen another hotel to stay at or even a different flight time. I’m so disappointed already it has had a negative impact on the first day of our holiday and I feel very down about it.
Kasey Diboll
Absolutely awful stay, NOT A 4 STAR HOTEL, more like a 2 STAR HOSTAL but worse.
My first ever review so here we go….
Shame on On The Beach for supporting this shambles. Really disappointed as we booked this as a little get away before the arrival of our baby. The hotel was dirty, no cleaner spotted anywhere apart from doing bare minimum to rooms, the pool wasn’t cleaned once in our weeks stay like the videos we had watched before booking. Someone pooed in the pool and they didn’t even get people out to clean it they just picked it out. Water cut off for a whole day with no notice or apology. Food wasn’t great, not much opinion each night, all very similar most days with the same awful daytime snacks. Our room was very dirty even after the cleaner had been in, all she did was make our bed and change the bin, they didn’t even sweep or mop the floors. The staff were very rude throughout our stay even if you don’t agree with something, the customer is always right (in my opinion anyways) we had a cockroach in our room and an Ant infestation on our balcony. We went with friends and they experienced this also. AVOID!!! Unless you like cockroach’s in your bed.
Sophie Harris
Lovely stay at this hotel. Staff were amazing, especially the lady and men in charge of the activities. The food in general was really nice, with something for everyone. The hotel is located around a 10 minute walk from the beach. Whilst others say it is on a hill, don’t let this put you off, it’s not very steep! I managed to walk this several times a day with no issues. The only comments I would make are the annex apartments do need repainting and decorating, however they are very clean and comfortable. The picnic was also a bit of a letdown with a sandwich, apple and bottle of water only. As this was all inclusive, I would have expected some snacks such as crisp / biscuits / yogurt / other fruits in the picnic.
We would not hesitate to stay here again !
Fern Blackwood
Honest review (we tend to ignore bad reviews, based on thinking people are a bit negative sometimes. We dont ever whinge about a holiday as to us if the kids are happy, so are we! But unfortunately this has put us in this position.
There is no water available at splash pool bar, its unmanned. The soft drinks machine has broken numerous times today alone. So I popped over to the other bar at the main pool with my little girl. Waited 5 minutes to even get served (a man behind me told me this was the norm, and that all staff are extremely rude but I tried to pray it wasnt true) I asked for my 2 mojitos (which by the way were advertised on a board at the bar - but we since have an email from easyjet to state that cocktails arent available on AI) and also asked if they did non alcoholic cocktails to which he rolled his eyes at me and bluntly said "orange juice". 15 minutes later and I eventually got my drinks, they were NOT mojitos! It looked more like the murkey pool water that I just mentioned. So I tasted, and left them at the bar. As we walked away, the bar man got mad, threw his hands up in the air stating "everything broken". That explained his bad bad mood and attitude towards his (now very long) queue of customers.
11am comes and my kids wanted a snack. They arent big breakfast eaters. So my husband took them over to the snack bar, to be told there's nothing left (not even ice cream) and to go back in 1 hour when the restaurant opens. We soon discovered that the horrendous reviews stating that they dont replenish the snacks once they've gone, was infact true. I mean... advertise that its open whenever the restaurant is shut, that's pretty much what has to happen? Staff (Danie) were extremely rude once again, very blunt, no apology.
Once we discovered about the water from the orange juice machine tasted like it had mould in it, I decided to pop down to the shop next to the football pitch to grab a bottle! BAD IDEA.
I go in, get a bottle of water out of the fridge and then popped it on the desk so that I could go back outside the shop to see the selection of crisps. My little girl came out with me but accidently stubbed her toe on the bracelet stand (which didnt move at all by the way!) So I asked if she was okay and the man behind the till started speaking to her in Spanish but it wasn't a nice manner, so I popped my head into the shop and explained it was just an accident. He continued to speak to us abruptly, so I quickly went back in and put the water back in the fridge and walked out of the shop. At which point, you'd think he had a "touch it, buy it" policy as he started shouting at me and coming out the shop to continue to hurl abuse at us. My little girl was absolutely petrified to say the least and was begging me to run. I went straight through to reception to complain, and low and behold, I could barely speak for myself as 2 women either side of me were agreeing with everything I was saying and elaborating. Someone behind me shouted "the shop man is rude? They're ALL bloody rude" she wasnt wrong unfortunately.
We are absolutely gutted. My husband works 7 days a week to ensure we have a wonderful summer holiday, and I feel so bad for him that we basically have to stay here, but go out constantly for food, drink etc.
Im not looking for the manager/owner to come at me with his usual response. I want action taken on the things that have happened. We want the water machine to work and be drinkable for our remaining 5 days stay AT LEAST, considering we now cant and will not be using the hotel shop. And the man in the shop to be held accountable for terrifying my 8 year old. There is absolutely no excuse. No harm was caused and to be honest even if it was, his reaction was uncalled for. We will be taking the complaint further when we get home (which cannot come quick enough to be honest. We always say a holiday is what you make of it, and even in bad situations we make things work for our kids but right now we are finding it difficult)
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3.5
Google reviews (2109)
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Jet off for a magical holiday experience at Grand Muthu Golf Plaza , a sensational getaway in San Miguel de Abona in Tenerife’s popular resort of Golf del Sur. You’ll stay in a modern and exquisitely-appointed room or suite which will be brimming with...
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3.5
Google reviews (2109)
Abbie-Elizabeth Slater
Perfect get away for a few days ! The hotel is definitely not a 5 star by UK standards however the food was lovely and the facilities were brilliant. We enjoyed a massage in the spa and a sunbathe by the pool. Rooms were spacious however dated but for the price I couldn’t complain. There was a cockroach in the bathroom and we spoke to reception who had a Maintinence worker at our room within 5 minutes who thoroughly took care of the bugs and even returned a few hours later to see if we’d had any more issues! Upon leaving our taxi to the airport didn’t show up so security called us a taxi and waited with us for it as he didn’t want us being outside by ourselves in the middle of the night as two young females. The care & service of the staff at the hotel was brilliant !!
Martina Granelli
We had a pleasant holiday overall. I think this place is great value for money, but avoid it if you are expecting a 5 star treatment.
The rooms are spacious, although a bit dated. The cleaning service is fine although the blankets in the room had a bit of a strange smell.
In general, the whole structure could use some modernization, it looks like it has been like this since the 80’s.
One downside is the strict adherence to check-in at 3 PM and check-out at 12 PM, even with the all-inclusive package. On the day of arrival, we got there at 9 AM but had to wait until 3 PM to access the buffet. On the day of departure, our wristbands were cut at noon which us something I’ve never experienced in other all-inclusive resorts.
The food was very good with great selection(and we’re Italian so believe us!!), and the all-inclusive offer was acceptable. The show cooking chef was so kind to us we really enjoyed the small talk!!
However, it was disappointing that you can’t enjoy any meals on the day of arrival or departure especially considering the large amount of food that goes to waste.
Regarding its location, the hotel is very close to the airport, so frequent flights pass overhead, it didn’t bother me personally.
It’s also conveniently located near Los Cristianos and Costa Adeje, both easy to reach by car. However, getting to the north side of the island takes over 40 minutes on the highway. There isn’t much to do in the immediate area around the hotel, so in the evening, it’s better to head to Los Cristianos.
However, you can reach sandy beaches like playa tejitas or playa de las vistas within 10/20 min by car, just keep in mind that in some parts of the day (3PM and 6PM) the streets are congested.
Jason Burke
We had what is called a "Day Pass " to enjoy the spa and lunch at the hotel.
The spa was good, but we did expect better at a 5* hotel . More therapeutic jets around the pool, please.
A couple of things we didn't like were the fact that the tiles are quite slippy and it looked like people had glasses of water from the free dispenser, I hope that they were plastic cups that are much safer around a swimming pool.
The buffet was enjoyable, and we felt that there was a very good variety of food to choose from. We actually had a good laugh at some of the other diners, especially the man being fed by his partner because he was too busy with his phone and the woman who was filling her pool bag with extras for her time by the main swimming pool.
Яна Божко
This is not a five-star hotel, and honestly, I’m not quite sure what rating to give it. I’d say it’s a solid three stars. We stayed here for just one night, mainly because the hotel has a pool — that was our main reason for choosing it.
Yes, there are pools, but in reality, only the kids’ pool and one of the general pools are open. The largest and deepest pool is under maintenance — and that’s during the start of the season, which seems like a very odd decision. Especially considering that we were here two months ago, in winter, and everything was working perfectly back then.
Now, with only one small general pool available, it gets overcrowded quickly. The atmosphere is not exactly pleasant — it feels cramped and far from relaxing.
As for the food — it’s a mixed experience. The snacks are very basic and limited, nothing special. However, dinner and breakfast were actually good: full meals, decent variety, and tasty.
One more issue worth mentioning — there were no towels available at the pool. We checked in at 3:30 PM, and by the time we arrived at the pool around 5:40 PM, there were no towels left. It’s a small thing, but it really affects the overall impression.
In summary, this hotel might be okay for a short stay if you’re not too demanding and don’t mind some inconveniences. But if you’re looking for comfort and proper service — you might want to consider other options.
wear 150bpm
Spacious rooms, great service, and excellent food
We had a lovely stay! The rooms are huge, the staff is very friendly, and the food was absolutely delicious. There were plenty of gluten-free and lactose-free options, and both vegans and vegetarians will definitely find something suitable.
The beds were very comfortable. The building could use some renovation, but everything is well maintained and clean. The suites are very well equipped — the kitchen area had everything we could possibly need.
All in all, a very comfortable and enjoyable experience.
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4.6
Google reviews (10380)
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The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (10380)
Hector Gonzalez
Fantastic stay at Hard Rock Hotel Tenerife. Service was exceptionally kind and professional. We had half-board and the food was outstanding: fresh, delicious, and with plenty of high-quality vegan and vegetarian options (often overlooked in buffets). Desserts were superb (compliments to the kitchen team). I appreciated the adults-only pool and the good spa, even though the snow cabin was under maintenance. Pity that the beach island pool area was under renovation. I could see some other areas could use maintenance too; nothing remarkable, just small details but makes the difference on a 5 stars hotel. The gym was small but well-equipped, though the treadmills are outdated and not working properly. Parking in the area is a bit tricky but they have an underground parking for 12€/day. The hotel is close to the beach, and the coastline offers extraordinary sunsets. Overall, a very good experience and I would return.
Klaudia
Staying in Hard Rock Hotel was a pleasure! It exceeded our expectation! Can’t think of any issues as everything was perfect! Our room was amazing, huge and perfectly clean! Food was delicious, I think every picky eater would find something! The Hard Rock Hotel crew was so nice and friendly, big shout out to Byron who did our check in, was so kind and explained every single detail! I’m not a massive fan of busy places so the location of the hotel was perfect so me, we had nice stroll around the coast with beautiful views. I would definitely recommend that place to anyone! It was a great pleasure, thank you!
Orkhan Mammadov
We had a fantastic stay at the Hard Rock Hotel Tenerife, staying on half board. The highlight of our experience was undoubtedly the amazing buffet breakfasts and dinners—a wide selection of fresh, delicious food that caters to all tastes. A special mention to the dessert section, which truly stood out every night. The desserts were absolutely superb—thank you to the talented dessert chef for the incredible variety and quality.
We also want to give a special thanks to Adele, the lovely lady who greeted guests during breakfast and dinner. She’s incredibly warm, helpful, and full of positive energy—she really made our dining experience even more enjoyable.
One disappointing aspect, however, was the policy of switching off the capsule coffee machines during dinner. For a hotel of this level, it’s surprising that no coffee is served at the restaurant in the evening. Guests have to go all the way to the bar to get a coffee, which is time-consuming and not always successful.
Overall, a wonderful stay with top-tier hospitality and food—just a small improvement on the coffee service during dinner would make it perfect.
Carles CB
Staying at the Hard Rock Hotel was an incredible experience! From the moment we arrived, we were welcomed with warmth and professionalism. The entire staff was fantastic, but I have to give a special mention to Victor at reception — he was extremely helpful, patient, and made the check-in process smooth and pleasant. Also, huge thanks to Jessica at the bar — always smiling, super friendly, and made the best cocktails! Our room was spacious, spotless, and very comfortable. The food was great too — there was a wide variety and everything we tried was delicious. The location was perfect for a relaxing stay, with beautiful views and quiet surroundings. I would absolutely recommend this place to anyone looking for a top-notch vacation. Thank you for such a wonderful stay!
Denise O'Shea
We are just back from a lovely stay at this hotel. The hotel was very modern and rooms spacious. The staff were very friendly and helpful. Particularly Miriam, Victor and Valentina. The rooms were spacious and modern with great views. Food was very good with loads of choice. Only disappointment was main pool is currently closed for maintenance and won’t reopen until 15th August so our teenagers were very disappointed.
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4.5
Google reviews (3897)
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Discover Barceló Tenerife, a 5-star getaway of luxury situated in San Miguel de Abona in the laid-back resort of Golf del Sur. This is an excellent choice for families or couples, with a range of exciting sports activities and entertainment facilities...
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4.5
Google reviews (3897)
Pete Underwood
The hotel is complex is a calling environment to be in and our room was large and comfortable. The staff and the service they provided were excellent. They’re all super-friendly and happy to help. I’m vegan and my girlfriend had a gluten allergy and we both found it easy to eat at the buffet. The staff made it clear to my girlfriend what she could/couldn’t eat and when we asked for vegan or gluten free desserts they were happy to go to the kitchen and get us some. Would definitely go back there.
Darren Thomas
I don’t often review a hotel 24 hours into a five night stay, however it has already been such a wonderful experience that I’m confident to be able to post so soon! The hotel and grounds are gorgeous with lots of different native trees, bushes, shrubs and cactus and lots of information about them. Inside there are lots of works of art from local artists and plenty of serene areas to relax. The service from all the staff has been absolutely first class. The buffet restaurant is far and away the best all-inclusive buffet I’ve experienced (and if you read my other reviews you’ll see I’ve been quite a few!) The choice is fantastic and everything is freshly prepared and very tasty. There are two different pool bars next to 2 of the many swimming pools they have (and because there are so many pools and so many lounges it’s never a problem to find somewhere in the Sun to relax) and a wonderful lounge bar. The cocktails are probably the best all inclusive cocktails I’ve experienced and as I said the service has been superb. My bedroom (standard twin room) is very nice and clean, in fact the whole hotel is pristine. I will definitely be back and would 100% recommend this hotel.
Jordan Kopman
Hotel is in the middle of nowhere, nothing else around it at all besides rocks. Pictures (and reviews) make it seem a lot better than it really is. In reality it looks really worn down as soon as you enter, not a 5 star experience whatsoever, with lots of marks all over the place. Waited 4 hours to check in, management and staff just shrugged their shoulders. The room as well had mould in the bath and shower, again not ideal. Food at the buffet another low light, it's definitely catered to solely British travellers. It's like if wetherspoons opened an all inclusive, is how I'd describe the food and atmosphere. We've never asked to leave a hotel after one day before but in the end it saved our holiday. My partner speaks Spanish and most staff were basically saying how crap the hotel is. We ended up going somewhere cheaper but twice as nice, with things to actually do around the hotel as well.
Hugo Colin
Not really bad but not good. It’s not a 5 stars.
- The worst point is the plastic bottles for water without other option. We probably use 6 or 8 bottles per day. Really crazy in 2025, an ecological aberration.
Kids activities are really poor and low quality. Same for night activities and shows.
The quality of service is uneven and depends on the staff.
The showers are cold and hot, impossible to regulate.
The cleaning lady don’t come every day.
+ The breakfast is really ok with many options.
Dave Bullivant
Close to the airport so transfer time is 20 minutes. Staff are amazing and always so cheerful. No access to the sea which maybe an issue for some, but didn't bother us. Not sure there is much for children and teenagers to do here. No silly rush for sun loungers. You can still come down at 9.30 and find a spot. Definitely worth a visit and probably we will return.
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4.4
Google reviews (3119)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Escape to fabulous Tenerife for relaxing days and entertaining evenings at Meliá Jardines Del Teide - Adults Only, a luxurious 5-star getaway of tranquillity in Costa Adeje. This superb adults-only (16+) getaway close to a sandy beach is a dream come...
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4.4
Google reviews (3119)
Michel Zschoe
This was our second time spending our holiday at Meliá Jardines del Teide because we enjoyed it so much the first time. The main reason is the exceptionally friendly staff – everyone goes above and beyond to make sure you have a wonderful stay.
Angelica and Ariell, for example, always welcomed us so warmly at mealtimes and did everything they could to make us feel at home. Thanks to them, we truly felt at home, which is why we decided to come back right after our first trip.
It is honestly the most beautiful hotel we have ever stayed in. The rooms are modern, spotless, and well maintained, and the food is absolutely delicious. The grounds are stunning and feel like a lush garden, making it the perfect place to relax.
We will definitely be back soon!
Alexander Kelly
We stayed at Meliá Jardines del Teide (July 2025 - 10 Nights) as a family of five with The Level package. The hotel is beautifully set on a hillside with lovely gardens and ocean views. The Level Lounge was a great bonus, especially on a half-board plan — it offered snacks, premium drinks (4–6pm), and a calm breakfast spot.
!!! Disclaimer !!!: I paid for this holiday in full using my own personal funds. I did not receive any discounts, incentives, or compensation in exchange for this review. All opinions expressed are entirely my own and based on my personal experience.
The rooms were clean and comfortable, though air conditioning could be more efficient. We were disappointed to find drinks (even water) weren’t included with dinner, but Level Manager Gema kindly resolved this. Staff were truly the highlight — warm, helpful, and professional. Shout out to Jose, Julian, Milagros, and Angelica for their exceptional service.
The main pool was fantastic (heated and spacious), but the Level pool lacked privacy. Evening entertainment was okay, though not to our taste. We also had issues with the minibar not being cleared of alcohol as requested, which took several days to sort.
Overall, the hotel has a lot of charm and potential. With a few improvements, it could be excellent. We may consider returning.
Helen Whittaker
We needed a relaxing break and this was exactly the right spot. 10 nights in early mid May, great, not too hot weather, great views from this elevated location, lovely pool and junior suite room. Lots of steps but lifts at every point if you want to avoid. A 15 minute walk down into Adeje and a bit longer on the way back…. Great bit of coastline and some lovely restaurants there too. Whatever your interpretation of 5 stars… this place is beautifully appointed, extremely clean, has lovely non pretentious service and facilities. We were half board and enjoyed breakfast and dinner on the outdoor terrace of the buffet restaurant every day and found food that we thoroughly enjoyed from the great selection presented. I can’t remember all the names of the staff we met but there were some lovely and helpful characters, especially if you make time to engage. Leila in the restaurant was a star. 🌟 The entertainment each evening was definitely worth being around for and had something for everyone. A very chilled and relaxing break. 🥂☀️😎
Amit Mistry
We stayed at Hotel Meliá Jardines del Teide – Adults Only for 5 nights and had a fantastic experience overall. As a couple, we were really impressed with the cleanliness and tidiness of the hotel. We stayed in Room 816 on The Level, which offered stunning ocean views and overlooked The Level pool area. The room was spacious, spotless, and had a lovely balcony where we could relax and even enjoy some of the nightly entertainment from the comfort of our room. Entertainment usually ran until around 10–11 PM and added a nice evening touch.
Breakfast was excellent – we tried both the main buffet and the more exclusive breakfast at The Level. Service was quick, and the quality of food was very good. We especially appreciated The Level Lounge, which had free water, a wide selection of alcoholic and non-alcoholic drinks available throughout the day, and snacks to enjoy whenever we felt peckish. Between 4–6 PM, there was an even broader range of alcoholic options you could help yourself to – it made our half-board stay feel more like a semi all-inclusive experience!
The buffet dinner was okay – there’s room for improvement with the food options – but the hotel has other on-site restaurants and plenty of nearby dining options too.
A special thank you to Patrick, who stood out for being professional, respectful, and friendly. He really helped make our stay smooth and enjoyable.
The surrounding area is beautiful with well-maintained gardens and plenty of nice walks (note: it’s a bit hilly, but manageable). There are two large pools which we enjoyed, though the gym is on the smaller side and could benefit from more equipment.
Overall, we had a wonderful, relaxing stay and would definitely consider returning. Highly recommended!
Malena Martinez
I was there in October last year, March and April this year and had a great time! I can't wait to come back again!
Hygiene for me is very important and they got a 5/5 here!
Loved as well the different shows in the evening, great musicians, please keep them going!
Unfortunately missed the Capoeira show last time 😢
Food is excellent and in my humble opinion is the staff who makes the biggest effort to make you feel VERY welcome!
In April, with the staff strike they even managed to operate to high standards during Easter and offer the best service possible, appreciate the efforts to minimise the impact on the guests!
Very grateful to the staff from the restaurants: Isel, Oliver, Fran, Karelis
Staff from the Bar: Karim, Hector, Miguel, Ramon, Angel
You guys are the best! I am sure I may be missing more names...
And the best fitness staff: Melissa! Loved the activities in the pool and she even managed to recruit me not being fit at all, and to come back to those activities, had a great time!
One small thing I would recommend to improve for maintenance is the drainage in the bathrooms inside the rooms.
Would 100% recommend staying there 🥂
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4.4
Google reviews (6686)
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The H10 Costa Adeje Palace is a fantastic choice for holiday makers seeking a relaxing getaway on the beautiful island of Tenerife, featuring a laid-back atmosphere and a sublime beachfront setting. The hotel has a diverse selection of dining and...
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4.4
Google reviews (6686)
rebecca phillips
5 Stars – A Perfect Family Holiday!
We’ve just returned from a 10-night stay,
my partner, our 3-year-old son, my parents, and myself, and we had a fantastic time from start to finish!
Everything at this hotel was perfect, and we would highly recommend.
We stayed in a Privilege room and made great use of the amenities, including the Privilege lounge and the beautiful beach area. The rooms were spotless and stylish, and we were lucky to have a stunning sea view.
All the staff were absolutely amazing, friendly, welcoming, and always making sure we felt looked after.
The restaurants were excellent, offering a great variety of options to suit all tastes—including our toddler, who is usually a very picky eater!
We loved that the hotel was set away from the hustle and bustle—it was peaceful and relaxing, just what we were looking for on our first visit.
Thank you for a fantastic stay! We loved every second!
Kate H
We had a wonderful time at the H10 Hotel. The food was absolutely delicious, the entire area was clean, the pools were fresh and well-maintained, and the view was incredible. All the staff were very attentive and friendly, which made our stay even more enjoyable.
We’re giving one star less because the safe was not included in the room rate and had to be paid for separately — something we didn’t expect, as we are used to safes being included.
Yum Nyam
We had All inklusive. 👍
The hotel is from design so so pretty!
The staff is very friendly and food is delicious BUT,
Hygiene is very very bad!
The room were NEVER the WHOLE 2 weeks properly cleaned!!
The floor and carpet not even vacuumed. Shampoos not been filled up.
They just make the bed but don't clean. cleaning is NOT even one star !
Also the Air conditioner is working HORRIBLE.
The food is good and i would like to give it 5 Stars but again the Hygiene ..
there was a cockroach 🪳 in my salad🥗.
The drinks at the Poolbar ..
when I ordered a whiskey cola🥃, the first time you order it they fill your glass with the real bottle infront of you, but within the second round they go to the back at the bar to fill it up with a false whiskey! Also, when you don't pay attention to when they make your drink they'll just put a drop of alcohol in it and the rest is cola. (as an example)
The bar in the hotel lobby is pretty lovely and at night they play piano or sing with classic music and better drinks.
The location is actually very good. You can go with bus or rent a car and drive to Masca or El Teide. It's near Playa de las Americas and Los Cristianos.
If you want to go actually swimming you have to walk to another beach. (Playa Del Duque, very beautiful) The beach infront the hotel is full of stones and it's dangerous to swim.
I would still recommend this hotel to families and couples.
Vince
Lovely hotel. Lots of great pools to enjoy and a great beach just behind it with easy access. All of the staff were very friendly. Good vegan options at the breakfast lunch and dinner buffets (particularly good vegan options at dinner) we noticed there were no vegan options for desert but after asking the staff they were able to have a vegan slice of cake prepared for us every night after dinner which was delicious.
gabrielle murgatroyd
The hotel is amazing!!! So clean and calm, and the staff are incredibly friendly. The pools are HUGE and lovely on a hot day and it is just incredible. 100% recommend coming here on your next holiday!!
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4.4
Google reviews (5086)
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Discover sophisticated luxury, sublime service and endless magical holiday moments with a stay at the 5-star Gran Meliá Palacio de Isora, on the magnificent island of Tenerife. Located next to Alcalá and Guía de Isora, this exquisite hotel is an ideal...
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4.4
Google reviews (5086)
D- roel
A truly wonderful experience in every way. We especially want to highlight the excellent service from Bea and Erika at the Agave restaurant — always attentive, kind, and professional, they made every meal even more special. Their friendliness and dedication truly stand out.
The hotel overall is impeccable: clean, comfortable, and well-maintained facilities. The atmosphere is peaceful and perfect for relaxing. All the staff were courteous and efficient, making our stay absolutely perfect.
We will definitely come back. Thank you to the entire team, especially Bea and Erika, for the outstanding service!
Caroline Jackson
An unforgettable experience at Hotel Palacio de Isora. The facilities are impeccable, with well-maintained gardens, spacious pools, and common areas that invite relaxation. The room was comfortable, clean, and offered spectacular views.
I especially want to highlight the service at the Agave restaurant, where Erika and Bea provided us with outstanding attention—friendly, warm, and always attentive to every detail. Their professionalism and kindness made each meal even more special.
Overall, a perfect place to unwind, relax, and enjoy a luxurious environment with top-level service. We will definitely be coming back.
Shane Parsons
Beautiful hotel and room, however definitely for the more wealthy family once you're there. It's easy enough to book the room using a travel agent but the prices of the room service and the restaurants are enough to melt your holiday spending money before even attempting anything nice. The pool is very large as expected and the main reason for booking but the drains stink near it so you're holding your breath if you get too close to the edge. Unfortunately infinity pool is a loose term, I wouldn't call it that to be honest there's not really any sort of edge to look over or anything special just a huge pool with glass at the edge looking at nothing, sprinklers in the pool keep going on and off, when they come on are nice and relaxing but if you are a distance away from them the pool is so large that by the time you get there they are off again and you need to waits around 5-10 mins. The included breakfast was in my opinion worse than some 3 stars I've stayed. I don't expect much at any hotel but at a 5* you expect to be able to eat, everything tasted funny, the scrambled eggs stood out as the worse, it was like they were made with gone off milk. We did have a lovely time but wouldn't pay the premium to go again I don't think.
Beds for me were amazingly comfy but for my partner is gave her aches and pains all night. Location is only 3* because of the distance from the airport.
It's more for bragging rights that you have been in the longest infinity pool in Europe and for the amazing photos.
Melanie V
Our experience at Hotel Palacio de Isora was excellent, but what truly made the difference was the outstanding service from Erika and Bea during lunch at the Agave restaurant.
From the very beginning, they welcomed us with a smile and offered warm, professional, and attentive service. They gave us great recommendations and made us feel completely at ease.
The food was delicious, made with fresh ingredients and beautifully presented, but without a doubt, Erika and Bea’s service was the highlight.
Thanks to them, lunch became even more special. A true example of hospitality and kindness!
We highly recommend Agave Restaurant and sincerely appreciate the service we received.
Hunter Duncan
An unforgettable experience at the Palacio de Isora hotel. From the very beginning, the service was impeccable, and the hotel’s atmosphere conveys a true sense of luxury and tranquility.
A special mention to the Agave restaurant, where the culinary quality is outstanding. The service was simply exceptional, thanks to Bea and Erika, who attended to us with kindness, professionalism, and attention to detail that made every meal a unique experience.
The entire team at the restaurant and hotel deserves praise for their dedication and warmth. Without a doubt, a place we look forward to returning to. Highly recommended!
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4.6
Google reviews (2023)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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* Up to 40% Off and free entry to Secrets Spa when travelling between 01 Aug 2025 – 30 Apr 2026. One SPA entry per person per day enables use of heated pool, saunas and relax areas with sunbeds. All discounts are already applied to the prices shown. Therefore, please ensure you select the room type or board basis you require at the time of booking. All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (2023)
Katherine Collins
My Husband and I had a 7 night honeymoon at Secrets at the end of July & I cannot recommend it enough. The whole holiday was perfect from start to finish. The hotel is beautiful, clean, great location, everything you would want. Staff are fantastic, kind, friendly & so helpful. The food was fabulous & the live music every night was an added bonus. The best part, was no kids! We didn't want to come home. This would get more stars if I could give it. I would come here every year.
Robbie Clarke
One of the best hotels we've ever stayed in—truly a 5-star experience from start to finish! The resort delivers on every level, with top-notch amenities, elegant surroundings, and outstanding service.
The food was absolutely delicious with plenty of variety and quality in every meal. The spa was a real highlight—so relaxing and beautifully designed. And the views? Simply breathtaking. Being right on the water gave us picture-perfect scenery every day.
If you're looking for luxury, relaxation, and a truly memorable stay, this is the place. Can’t recommend it highly enough!
Shannon xx
i stayed at this resort for a week with my mum and sister for a well overdue girls holiday. We went all inclusive. This was honestly the best hotel we have ever stayed in. The cleanliness, the staff, the food, the facilities, the service, everything was perfect. As soon as we stepped out the taxi we were greeted by the most friendly gentlemen who made us feel at ease straight away. We came to this resort wanting a relaxing week and we got that and so much more. The selection of food was amazing, there is something for everyone and it is all so fresh. Our room was beautiful and there was so much space. We could have easily spent all day in the room! we booked a sea view suite and wow! the beds were so comfortable we all slept so well every night. The staff can’t do enough for you at this hotel. We don’t have any complaints. This hotel is guaranteed to give you a 5 star experience that is pure luxury. We can’t wait to come back. Thank you so much x
Frank
This hotel truly stands out for the quality of the food, the excellent service, and the great location. Definitely book a room with sea view – it really adds something special to the experience and is great value for money. We had a wonderful holiday and came back completely relaxed. Highly recommended!
armitj
My wife and I visited after our visit through France and the Olympics. We were met with a drink and then a bottle of Cava and nibbles on the balcony of our beautiful suite. We went premium all inclusive at this brilliant adult only hotel, by far the best in the area. All staff were amazing, the food and alcohol choices were far too many to try in 10 days. We ordered a few day trips, the volcano hike and the catamaran morning including drinks for the entire trip and lunch were well catered. We also rented a car for the day and did some of our own travelling. All in all, the staff and the other guests were an enjoyment. Thank you for having us.
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4.7
Google reviews (1158)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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4.7
Google reviews (1158)
Terri Quarrell
We arrived the day the hotel reopened following a refurbishment. Francisco and Javi were welcoming from the start. The hotel itself is beautiful and a wonderful setting with direct access to the beach promenade.
Our room was not ready on arrival and we were provided with a courtesy room that we used to get changed after our flight. A
Perfect little room for just that purpose.
Once ready, we were not disappointed with our hotel room. The room was spacious and had amazing features of a walk in closet and large terrace with table and chairs and two sun loungers. The bathroom had twin sinks, separate shower and bath with great water pressure in the shower.
The main pool is heated with a separate unheated pool. A very warm jacuzzi is also accessed from the main pool and was very relaxing at the end of a long walk. Lots and lots of sunbeds. The hotel also provides amazing lounger towels that hook over the back of the sunbed (so that it doesn’t slide off), but also which Runs the length of the sunbeds. Second pool Towels are provided for drying. Amazing.
The gym is well equipped but really could do with better air conditioning. It was too hot and airless in there. There is also a sauna and steam room in the gym.
The breakfast buffet provided a good selection with an impressive array of healthy fresh fruit and vegetable juices. The best variety I have experienced. The servers were attentive and discreet and the breakfast experience was really enjoyable.
I would wholeheartedly recommend this hotel
To anyone that asked. The staff were all so happy, attentive and helpful, which made it an even better stay in such beautiful surroundings.
Dylan Andrejczuk
It’s not even the end of my vacation yes and I couldn’t wait to leave this review. I’ve been to many 5 star resorts in my time and this is the only hotel I’ve been to that ACTUALLY IS A FIVE STAR as they say! The views, the food, the staff, the facilities.. everything is absolutely amazing. The only minor issue I had was no iron in the rooms but the staff kindly lent me one for an hour so I was able to iron all my clothes and hang them up. Room service was excellent and free continental breakfast included with the room (I booked superior double) lovely heated pools, delicious food, delicious drinks, free pool service, staff are happy to help with everything and make sure you are relaxed. Just perfect, I’m so impressed! If you’re thinking about booking, don’t hesitate you won’t regret it 😊
Lorraine Moore
What a beautiful and elegant' hotel. The staff are incredible. There is direct access to the promenade and beach from the hotel. Pool side service is excellent. Nightly entertainment is better than expected. The hotel provides towels which are fitted to sunbeds and don't blow away. On check-in we were given the option of fresh sheets daily, or every 2nd day. We were also asked if we wanted fresh towels twice daily. Coffee capsules, water and chocolates replenished daily. Location excellent. Breakfast excellent. Complimentary drinks offered on arrival and we were directed to a bar adjacent to reception, where we got the friendliest welcome, along with our drink AND some tapas. Parking is free. On arrival a valet parked our car for us. Apparently the car park has a lift directly to the hotel.👍 We cannot fault this hotel and will definitely be back
Andrew Prevel
Have been to Tenerife many times. This has been the best hotel we have stayed in. The whole experience has been fabulous from all the staff to the cleanliness. Would definitely recommend this hotel if you’re looking for a quiet and relaxing holiday.
david ensor
I have stayed here before but I was not happy with our room G220 as I explained on leaving. There was a waterfall outside the room which was very noisy until 7pm, but much worse was the bathroom had a bad smell of drains. We were only staying for one night so I did not make an issue of it, but it is just not good enough in a five star hotel. When we stayed before our rooms had a much nicer outlook so that was a disappointment as well. Our bags never came to the room either and we had to go to reception (after 2 hours) to request their delivery to room- again not good enough. Bar good and breakfast too.
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4.6
Google reviews (260)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.6
Google reviews (260)
Aziz Adib
We stayed at Barceló Tenerife Royal Level for 5 nights at the end of June and honestly, it was amazing. The hotel has a really unique vibe — the design is modern but warm, and every spot feels like a photo opportunity. It’s probably the most beautiful Barceló I’ve been to so far.
We booked the Royal Level and it was 100% worth it. You get access to separate areas, better drinks, and basically unlimited food — every night was a different cuisine, and everything we tried was great. No stress, just chill and enjoy.
One of the highlights was a short hike in the natural reserve right next to the hotel. Super peaceful and easy to do if you want a break from the pool or beach.
Overall, the whole experience felt special — relaxing but with a lot of little details that made it stand out. Would definitely go back.
Francesca White
This is, by far, the best holiday we’ve ever had. Everyone at the hotel is so welcoming and friendly, the rooms are huge and the food is incredible.
There’s a lot of lovely activities for adults and children alike. We did the wine tasting, sangria-making class, aqua gym, beach volleyball (we pretty much did everything). The animation team is so much fun - they make sure everyone’s having a good time. We don’t normally participate in resort activities, but the animation team was just exceptional. Bingo is really fun. HUGE shoutout to Luca, Samuel and Eugenia!
I still can’t get over how good the food is at this resort. We did royal level specifically for the a la carte experience and it did not disappoint. Every single dinner was a culinary experience. (Bravo to the chefs!) all the hosts and servers at the hotel are top notch. They keep everything immaculate, they check on drinks, clear plates.
This was our first time at a Barceló hotel, and we will definitely be back.
AM K
my 3rd visit and this time with my mum and we had 2 separate rooms, little disappointed that we were allocated rooms above kitchens which made for a for some
interrupted sleep, as a my barcelo member i do wonder what the benefits are with room allocation/upgrades, as to date i have never received an upgrade no matter what hotel i have been at and there have been many. i was moved swiftly after raising the noise issue but would
suggest these rooms should not be used until sound proofing rectified - but this was a disappointing start with a few nights of bad sleep. overall though we had a lovely stay, the staff are super helpful wherever you are, it was my mums first visit and she thoroughly enjoyed herself. will definitely return if i can be guaranteed i wouldn’t be allocated same room!
Our second stay and even better this time, our first stay was before their official opening a year ago and was great, but this time, small improvements and it really was the perfect winter sun break, if you are happy with a peaceful hotel that never feels busy even though it was fully booked, good food and drinks with costal walks, I would thoroughly recommend, every member of staff was amazing, particularly Keny at royal level pool an absolute superstar, Samantha and Daniel too, every member of staff was so welcoming and helpful, I love how customer service is number one priority at this hotel. We will return I am sure.
Annika W.
Awesome crew / staff. Everyone is super friendly. Especially Victoria with her positive attitude is trying everything to make your stay as pleasant as possible.
Lovely to sit at the waterfront for breakfast and dinner.
What I found strange is that there is not even one free soft drink / water with the dinner, if you are not all inclusive.
If you booked a sea view room, make sure to stay at a show or bar late, because otherwise you will anyway hear everything of the parties going on in the Plaza area.
The animation team of active is also incredible. Can only recommend to attend the one or other workshop.
Elisabet Santana
The hotel's location was perfect, with stunning views of the ocean and easy access to the beach. The staff were incredibly friendly and went above and beyond to make my stay enjoyable. The food was delicious and varied, and I especially loved the themed dinners. I would highly recommend the Barceló Tenerife to anyone looking for a relaxing and luxurious vacation
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4.6
Google reviews (1730)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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4.6
Google reviews (1730)
Charlotte
Had an absolutely amazing holiday thanks to all the staff at Tivoli. All so friendly and cannot do enough to ensure you have a great stay.
Rooms super comfortable and spacious with lovely balconies. Really peaceful and quiet.
Breakfast exceeded expectations; plenty of savoury and sweet options for everyone.
The pool area was perfect for relaxing with an abundance of sun beds and food/drinks served directly to your lounger. The food at Guilty was worth every penny. Special thanks to Joe at the poolside who ensures you are well looked after!
Will definitely stay at Tivoli again if we return to Tenerife. Cannot recommend it enough.
Adam Pescod
We booked this hotel through Jet2 Indulgent Escapes and it’s safe to say we will be returning! Comfortably one of the best hotels we have stayed in. Everything is immaculate from the lobby to the bedrooms and beautiful gardens. Our room was a ‘partial sea view’ but we had a very clear view of the sea from our balcony. The room was spacious and spotlessly clean with a huge bed and amazing shower. Breakfast was a treat with so many fresh things to choose from every morning. The staff were kind enough to bring me a fresh avocado on two occasions. We had lunch at Guilty pool bar every day; the nachos were a highlight. The choice and quality of poolside drinks was also superb. Everything was faultless.
Lois Auker
My partner and I stayed at this hotel 2 weeks ago and we were very impressed. It was very clean, the room was very spacious especially the bathroom which had a bath AND walk in shower. Very friendly staff, wonderful food in all the restaurants and generally just a nice atmosphere. Bearing in mind it’s child friendly it was super quiet too which was just amazing. I would definitely stay here again!
sara arjomandi
We stayed for 4 days to celebrate my husband’s birthday, and everything was absolutely fantastic. The hotel staff went above and beyond to help me organize a special surprise, they decorated our room beautifully and even arranged for a bottle of wine. They also helped set up a lovely dinner at the beach restaurant with live music, which made the evening truly unforgettable.
The hotel itself is new, very clean, and beautifully maintained. The grande buffet had a wide variety of delicious food. everything we tried was fresh and tasty. We also had dinner at the fish restaurant one night, and it was just as amazing. The staff there were so kind and welcoming, which made the experience even better.
Thank you for making our stay so special. We’ll definitely be back!
Raluca Morometescu
Our stay was perfect! The hotel is beautiful, clean and luxurious and we ended up not even going to the beach because the pool areas were so comfortable (with great cocktails!). The staff is very warm and helpful, whether it was the Consierge, reception or staff at the pool and they remembered it was my birthday and left a cute little surprise in my room. Breakfast has a lot of healthy options and is quite varied. Everyone in my group had an amazing time here and we hope to be back soon :)
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4.6
Google reviews (1818)
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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4.6
Google reviews (1818)
Leandra Llunji
If I could rate this place 100 stars, I would.
It was our first vacation with a baby, and this place made it feel exactly like a vacation.
Where do I begin?
It’s clean and well maintained. Staff - the most helpful friendliest people I have met. Place- beautiful. Food - delicious.
They provided everything I needed for the baby- bathtub, sterilizer, cot, food. They also gave us gifts in the end!!
Amazing! 100% would recommend!
Gaetano Lanza
Gran Hotel Bahia del Duque Resort is a very nice hotel.
The room we had was very nice, the bed was comfortable.
In the room there was a coffee station with a nespresso machine, a safe, a minibar etc.
I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room .
The breakfast was super, with a great selection of food and drinks.
They have few swimming pools and restaurant to choose from.
Most of the staff was friendly and polite.
This is a great resort, however, if there was a better attention to the detail it would be even greater.
The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest.
The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay.
(Visited January 2025)
Louis
Staff / service:
Absolutely top-tier. Friendly, attentive, and quick to help in every instance.
Scenery, Architecture, Pools, Bars, Cocktails:
The setting is stunning. Beautifully designed spaces with plenty of character. The pools and cocktail bar in reception in particular was fantastic.
Restaurants: Mixed experience.
There are Michelin-starred options which I didn’t try, but the main restaurants were underwhelming. There’s a dress code requiring trousers in most places, which is fair enough, but being turned away to change only to return and see others in shorts made the rule feel inconsistent. This discouraged our group from trying more on-site restaurants.
The food quality was decent but nothing memorable, and most meals were overpriced. That seemed to be the trend throughout the complex.
Breakfast: Solid, with a few caveats.
Probably the best buffet-style breakfast I’ve had in terms of quality. It can get repetitive though. I wish the bacon and sausages were better – they were more like frankfurters, and the bacon was chewy. This might be more about the local produce than the hotel itself.
Spa: Staff and service were excellent.
Massages and general hospitality were top class, and pricing was what you’d expect. Unfortunately, many spa facilities were under renovation, and what was available on the second floor felt lacking. The steam room door didn’t close fully, so it wasn’t hot enough. Sunbeds were marked or dirty, and there was only one bathroom which had no working light. Some taps didn’t work properly either.
Room (Sea View): Lovely with a few issues.
The view was beautiful, but the minibar was extremely overpriced. I’d prefer an empty fridge to store my own drinks or leftovers.
We had a persistent high-pitched noise from the tap, which was never fixed despite reporting it multiple times. Staff acknowledged the issue but no solution was offered. The Wi-Fi had issues early on but was resolved quickly. Other minor inconveniences included a loose handle and inconsistent housekeeping for turndown service.
Gym: Disappointing.
If you’re a regular gym-goer, this will likely fall short. The gym is far too small for a resort of this scale. There’s not enough weight equipment, no barbells, limited weight racks, and very few accessories like cable handles. Machines are okay, but the max weights are too low, and more variety is needed
This hotel gets a lot right. The service is outstanding and the setting is beautiful. But areas like the gym, the inconsistent restaurant experience, and some outdated or under-maintained facilities bring the overall experience down a notch. There’s great potential here, and it could easily be a five-star experience with a few key improvements.
Josh Eckart
Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.
Kurt Douthwaite
We stayed here for a week in a casa ducalas junior suite. The resort is very nice, the food is gorgeous, the service was exemplary, the staff were accommodating, friendly and professional. Idyllic setting with fabulous pools and gardens, lavishly appointed throughout with magnificent architecture. Thank you so much from Richard and kurt
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4.5
Google reviews (3696)
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Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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4.5
Google reviews (3696)
daniel congram
There were a few negatives to our stay, the location of the hotel is VERY windy, although the pool area is largely shielded from the wind. The pool is lovely but they need a better system for allocating the sun beds, the time old tradition of getting your towel down early is in full force here.
The staff were for the most part very helpful and polite, with a few notable exceptions who, when faced with something they don't understand, simply shrugged their shoulders and walked off. The entertainment needs bringing in to the 21st century as well.
The spa was very good too, although book your treatments before you go as it gets full up quite quickly.
Having said that, the positives far out weigh the negatives. The food is the star of the show (we were all inclusive). There is a huge variety and lots of it, I don't think I had the same meal twice. Likewise the drinks choices, big brands and large measures all round, inducing cocktails. The rooms were lovely, modern and very clean. We had a wonderful (but very windy) view of the sea with a perfect sun rise every morning. Although it's a fairly big place, it gives the feel of being much smaller and quaint.
We never bothered with the beach, preferring the pool but the beach is an easy walk if you want that. There's water sports too, especially wind sailing which is very popular here. There's plenty of local shops and bars close by and the Sunday market, a short cab ride away to Teguise, is very worth the trip.
We enjoyed our stay very much, I'd give it a solid 8/10.
Will Fitzgerald
We're at the hotel at present and mid way through our 2 week stay. We're having a superb time at Barceló Teguise Beach Adult Only Hotel. The facilities are top notch, the food is simply amazing, the pool area (even at 90% hotel capacity) tends to have bed availability by the lovely pool. The biggest positive I have is the Staff. What a crew!!! They are so helpful and supportive. They work long days and maintain their high standards throughout, all with a smile, and service excellence. We'll definitely be back.
Room 4 star relates to general size only. It's a little compact, but everything you need is there. The rooms are very clean and room service do a great job. We had only 1 issue with a room given to us which was close of a noisy area. The amazing staff immediately rectified that without a moments thought. Thank you team. Will
Fitz Badgerlock
The rooms are lovely with the comfiest bed we've ever slept in! There are two nice pools, one quieter area and one with activities. There is always lots of food choice, although more beer options would be nice. The Asian corner in particular is of a very high standard. The Champs bar has good entertainment later in the evenings and the staff are great. Jean Carlos was fantastic! And Sally (sorry I'm probably spelling that wrong) is an outstanding host.
The one big downside is that the staff are not presently enforcing the posted rule that says beds unattended for an hour will have their towels removed. Every day I've been here there have been many beds left with belongings on them for hours and nothing is done. This was especially disappointing given that I can see that is the feedback other people have given as well but there has been no change, and being told by staff that they do when they definitely don't is very frustrating. Besides this it is perfect, so if I hear that they either enforce the rule or get more beds we will definitely return.
Ann Martindale
The staff are excellent at this hotel they certainly make up for the not so great things.
Things we enjoyed were the location was good, very central. The pool was clean and heated. The food was plentiful. However, it was not always hot, so not 4 stars..
The drinks were a very reasonable price.
Areas to improve are as follows
There are not enough sun beds with shades. The pool patio area really does need a thorough clean.
The rooms would benefit from a wardrobe for a space to hang dresses.
The wine list was very basic. Would have liked more local wines.
J Stringer
Really nice hotel, good food and good drinks. We went as a couple, all inclusive for 5 nights. It was a buffet breakfast and buffet evening meal, which seemed to have a slightly different theme each night. For lunch there were 2 other restaurants you could choose from. One near the pool where you went and got drinks from 10:30 until 16:00. Champs was a sports bar open midday to midnight where you could eat and drink during all that time.
Room was lovely, with a whirlpool. Which was a bath we had inside our room with water jets, it was nice but we only used it once.
The only downside, which is hardly anything. Is that people got up really early to put towels on sunbeds around the pool, but they’d be there for hours with no people on. They could do with being hotter and taking those towels off unoccupied sunbeds or reinforcing what they say about you only being allowed 60 mins unattended sunbeds.
All in all a brilliant place, we’d definitely recommend it.
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4.1
Google reviews (3785)
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Perched amidst the volcanic landscapes of northern Fuerteventura, the Pierre & Vacances Village Fuerteventura Origo Mare offers an unparalleled retreat for those looking for both adventure and relaxation. This expansive resort is a haven for families...
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4.1
Google reviews (3785)
ebonie
Overall, I had a lovely time in a lovely resort. No complaints with food, all cooked perfectly and warm. Staff amazing and helpful, with buggy service available on arrival. Shoutout to ‘Alessandro’ who helped me get around the resort when I had a foot injury, he made my stay special. There are many pools, and an 18+ one which is nice for couples holidays. There is another extra restaurant on site which you have to pay extra for, but is definitely worth it. They also provide a free shuttle bus service to the local town, which is great; there is a €200 deposit on arrival which is promptly reimbursed on your date of departure. Would definitely recommend and return.
Fade Overdrive
What a lovely holiday complex.
Am still waiting for my deposit refunded. Which I was told by reception staff it would be put back into my bank at midnight. I am still waiting and we got back yesterday. I will give them the benefit of the doubt . But have contacted my travel agent. As well as being told nothing about a checkout time. As we arrived at 11pm. So assumed checkout would be just before our departure transfer at 5pm not at 10am in the morningof leaving. From the main entrance. So they would have let us sit in reception area for up to 7 hours with children. Absolutely loved the place and would return. Not if I don't receive my deposit. The onsite shop is pricey and the shop assistant is not pleasant at all. Especially to children, if the are wet from being in the pool. So went off to correlejo which is amazing. An the free buses daily make it a bit more adventurous.
Yolande Workman
I can't really fault this hotel, I would ignore the bad reviews, as myself and sons were here for a week and it was great, I chose all inclusive, there was a lovely selection of food to suit everyone, cocktails and alcohol included, the waterpark was lovely, loved relaxing on the loungers in beautiful sunshine. The villa was nice however the sofa bed my sons shared wasn't very comfortable, so they gave them an extra mattress topper, air con in the main room was brilliant. U do need to hire a car as its very remote and 26 miles from the airport. I hired a car and went to some stunning beaches.
Damian Clarke
Great stay, good site, very clean. Accommodation great, staff very good, food is nice, Pizzas where great. Supermarket was a little overpriced but not extortionate. Pools and slides are very good, life guards who actually pay attention give you great piece of mind. A nice family friendly resort with some wonderful staff.
Timothy Bond
Overall my experience here was lovely and ideal for families. The apartment was well presented however I felt the level of cleanliness needed a little more attention as there was a load of cigarette butts left on the path from the previous guests.
Food was good and cooked to a good standard. Unfortunately you will need to queue to get a sunbed by the main pool with the slides as there is not enough beds for the amount of guests typically there.
Entertainment was great fun and staff were super friendly. Would go again.
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4.1
Google reviews (5006)
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Located in the sunny getaway of Playa Blanca, Lanzarote, the THB Tropical Island resort offers a retreat that perfectly blends relaxation and adventure. Whether you're travelling with family, friends, or as a couple, this vibrant resort is designed to...
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4.1
Google reviews (5006)
Diana herring-jones
Fantastic hotel, we had interconnecting apartments rooms 120 and 121 island side. Lovely sunny balcony with pool view. Pools at apartments was lovely and warm, cleaners came every morning except Sundays. Staff very friendly, often phoned taxis for us. Great place for kids. Shop on site is good, we bought all our inflatables from there and shop keeper pumps them up. Beach towel hire is handy, and definitely get a key card for back gate, the just a short walk to beach. Aldi is just 5 minute walk from back gate.
Geri Liberatore
Pools were nice. It was always very windy, and once you were wet, the wind turned you shivering cold. Buffet had good selection at each meal, but similar foods served every day. Dishes were chipped though. No air conditioning in the dining area. Rooms were air-conditioned and spacious with a full kitchen. Nice sized balcony with drying racks. The bedroom had 2 twin beds pushed together instead of 1 queen bed. Resort was about 90 minutes from airport. Only a 15 minute walk to shopping, beaches, and the market.
T A H
Stayed here 10 nights all inclusive break with my family over half term. Hotel is big, loads of sunbeds so none of this waking up at the crack of dawn nonsense. Rooms are clean and good a good standard. Food was excellent, varied and the pool bar is so good we only went to lunch buffet once and spent the rest of the time eating from the pool bar. The main pool is not heated but it’s fine in May/June. The slides are a nice touch and a lot of fun. My kids loved the splash park as well which has two sections one aimed at toddlers/younger children and another suitable for older kids. Entertainment was okay, in the evenings it was the usual blend of singers, magicians etc. the Animations team did a good job of putting things on during the day. Staff mainly friendly and helpful, a couple of them were a bit grumpy but hey ho. The location is not great, it’s a 10-15 min walk to Dorada beach and there’s nothing nearby really. Overall though we had a lovely time.
Tomislav Rinkovec
We had a great time in THB. The whole resort is well designed. The environment is nicely decorated with a lot of plants. Only negative is that we didn't have nice weather, so we couldn't use pools, and once we have to wait 10 minutes to get a dinner table. Special thanks goes to hotel stuf who are doing excellent job.
Samiksha Chohan
The staff are really nice. The food seemed to be repetitive and tasteless. For kids the food was perfect great selection again just tasteless. Our room was upgraded which was great however we had an ant infestation so couldn't leave food out. We did ask someone to come and have a look but no one would come. The location is great easy to get to places, however none of or excursions would pick up from the resort so we had to walk to near by resorts. The resort did offer a free shuttle service to the closest beach which is a good bonus. The resort entertainment could have been better, it was aimed at kids aged 2-4.
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4.8
Google reviews (536)
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Found in the vibrant heart of Corralejo, Fuerteventura, Buendía Corralejo Nohotel offers a unique blend of luxury and local charm, inviting travellers to experience the island like a true resident. At Buendía Corralejo Nohotel, you're not just visiting...
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4.8
Google reviews (536)
Laura Szydelko
The staff here are so friendly and warm. The rooms are so well equipped to actually have a self catering holiday and you can tell that they have really thought about the user experience in every aspect of your stay. The only bad thing would be that the pools weren’t heated, but to be honest everything else more than made up for it. I would stay here again in a heartbeat we absolutely loved it.
Rachel Bradley
Fabulous stay in April with our 2 young boys. These apartments are well thought out and offer a great space for a family, with lovely views of the sea and in a convenient location to town. We had a terrace apartment with the door leading to the pool area which was perfect for us and the children. The pool area is just right with comfy loungers where you can watch the kids easily in the pool no matter which spot you choose. Gym well equipped. Everything is clean and well looked after. Staff are very helpful and friendly. Good restaurants and activities in walking diatance High recommend.
Jamie Hume
Just finished our 10 day stay here. The apartments are very good. Everything you need, good condition and clean. All the facilities are clean. Staff are exceptional, very friendly, helpful and a good understanding of English. Any small issues we did have such as a socket not working was fixed within an hour. Special mention to Pablo the welcome loft manager who goes above and beyond to ensure you have a comfortable stay. If you're looking for self catering accomodation in Corralejo I have no problem recommending here 😊
Vicki McCafferty
We took a family holiday with a 15 and 18 year old. We wanted somewhere for ourselves but not entirely secluded. Buendia was perfect. The complex and apartment are spotless. Stayed in 220 which has a courtyard looking onto the pool with a sun bed and day sun. If you want a quiet day you can chill out there.
We went at Easter and there were loads of beds that are foam based and comfy around the pool. There is a gym, a laundry and a den for kids. The beds are comfy and the location is quiet.
Its very close to a supermarket and the nightlife. Both teens loved it and both parents really enjoyed switching off.
The staff are fab and Alex the manager is a credit. I recommend to anyone who wants space and somewhere to relax.
Laura Mwamba
Stayed for a week, Feb half term 2025, with breakfast included. Clean complex, nice pool, small gym. The kitchen and bar staff were friendly, as were reception staff. Food was great. One downside was the kitchen closed at 5pm. Pool was open until 8pm. Apartments were a good size with everything you would need. One complaint, the bedroom with bunk beds had no fans. Room was far too warm. We had to bring mattresses into the bigger room so that we could all sleep. Ten minute walk to the main street, lots of shops, restaurants. Local surfing spot. Would recommend going on a catamaran and ebiking
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4.2
Google reviews (3250)
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Located in the beautiful southern region of Tenerife, Hollywood Mirage invites you to embark on an unforgettable holiday experience. Full of warm elegance and comfort, our apartments are the perfect choice for couples and families yearning for a...
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4.2
Google reviews (3250)
Weronika Bondaruk
We stayed at Hollywood Mirage for a week. Place looked great at first, but not for long. On the second night of our stay we have discovered the place is full of cockroaches. You could see them on the halls and in bathrooms.The place looks great on the outside but the rooms are not too clean. You could see dust all over the room. We had a cleaning lady come in once during our stay to change the sheets and give fresh towels.
On the positive note, the hotel gives you free bus connection to the beach. The hotel is located on a hill, so taking a bus directly to the hotel is a huge plus.
Food was average as it usually is in hotels, so no complaints here. If you want to try nice Spanish cuisine, go to a restaurant.
Anna Millen
Just back from a 5 day stay. This is definitely not a 4 star. At best a 3. Rooms dirty and sofa bed very shabby and full of stains. Few cockroachs in apartment. I had to clean apartment myself. Cleaner appeared once to wallop round the room with a dirty cloth and a mop bucket of dirty water. We didn't sit on furniture due to it being dirty. Apartment smelt musty. I would not recommend due to poor hygiene. Rooms are very spacious. We had booked to 2 apartments and it cost us £3000 for a 5 day stay. Looks 100 times better on pics than in reality.
Stuart Jackson
Well where do we starts. Well it’s definitely not a 4 star hotel. Rooms are dirty with only once a week cleaning for the week even then it was just a brush round and some new towels. When we arrived who ever was in there last left everything behind. Like lotions etc the floor was dirty the shower hardly worked at all.. if you want breakfast all the hot food is practically look warm. There isn’t a bad selection. That’s if you want random things for your breakfast. With regards to the pool it is clean and warm. But don’t expect anything from the life guard who just sits in a corner on his phone. Twice this week other people dived into the pool to help kids while he stayed on his phone.. over all of you wanted somewhere to kip as a hostel this would be the place.
David Ward
It is a good location and fairly quiet although it is more of a family or young group place. The pools are a decent size and it's not too hard to find free beds.
We didn't use any of the entertainment or food on offer.
One thing to bring up is that the self catered apartments could do with extra cleaning stuff provided and maybe rewashed dishes after the previous occupants as I had to wash all the dishes again before using them.
Also, there was vomit on the pavement leading out of the compound and by the time we left there were about 7 puddles, all days old.
Dave Latham
We spent a week here and really enjoyed our holiday.
The staff are all very friendly and professional.
We only stayed B&B and found the food to be very good.
We never once experienced "cold" hot food as others had said, even on the occasions when we arrived quite late.
There was a couple of occasions where there was a shortage of cups and plates, but that was sorted within minutes, so no biggy.
The complex was clean overall, but my main gripe at the main pool is the scramble to get sunbeds and the lifeguards not taking towels off unused beds by selfish occupants.
The supermarket on site is well stocked, but there is a bigger and cheaper one a five minute walk away.
There are three pools that can be used, but we mainly used the main one.
Cristianos is a 20 ish minute walk away, all down hill, and a good workout walking back up, so if you have mobility issues, then the reception staff will order a taxi for you.
My one gripe was that towels and beds and pool towels were only changed once a week.
But again that's only a minor issue on what was a pleasant stay.
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4.0
Google reviews (2232)
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Escape to the fabulous coastal city of Puerto de La Cruz on the north coast of sunny Tenerife for a romantic holiday adventure at the luxurious adults-only Aluasoul Orotava Valley - Adults Only. This laid-back escape is located close to sapphire ocean...
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4.0
Google reviews (2232)
Shibana Hussain
We stayed at AluaSoul Orotava Valley for 5 days and had a wonderful time overall. The hotel offers an excellent all-inclusive package with delicious breakfast, lunch, and dinner every day. We especially enjoyed relaxing at the bar and taking in the beautiful atmosphere.
Everything was great — the staff, the food, the service — but one small issue was that the TV in the bedroom was not a smart TV, so we couldn't watch YouTube or stream any content. If the room had a smart TV, it would have made the stay even better.
Still, we had a fantastic time and would definitely recommend this hotel for a relaxing holiday!
alison mesnard
The hotels a lovely hotel, it does look a bit tiered in places but well looked after, the food and drink is good. The staff are helpful, Javier (the bar man) is just awesome he makes the evening a pleasure, his so kind and happy, golden. The entertainments, not great, the Brazilian dancers were a bit strange, the white night singer didn't know the lyrics!! The entertainment was the only real negative, the rest all good but make sure your fit, the hotel is on top of a big steep hill, but 20 minuets from a nice town, not busy, good restaurants. Lovely relaxing holiday.
Leo McJames
My wife and I spent a 4 night holiday here in early July 2025. Overall it has been a fantastic trip.
The hotel is very nice, small without being cramped or crowded. The common spaces are plenty big enough to accommodate the number of guests in the resort without feeling too busy. The pool is small but perfectly formed and the overall vibe is pretty quiet, calm and relaxed which you would expect from an adults only resort.
The hotel runs along the hillside, and has spectacular views as a result. From our balcony we could see the sea along with some views of the mountains behind the hotel. You are overlooking a number of other hotels in the area that are lower down the hillside.
You do often hear louder music from other hotels nearby, along with entertainment reps talking on microphones from the other hotels also, especially in the evening, so be aware if you are hoping for an early night.
If you want to walk down into town, be prepared for a steep climb back up!
ALIN COSMIN
We stayed for 1 week all inclusive. Honestly could not complain about anything. We had a terraced room with a view(if you're tall) but that was our luck. Other than that the food was great every single day. Plenty of activities and things to see at the hotel. Overall 5/5 would come back and recommend
Yulia Nahyba
I spent my holiday at this hotel, and it happened to be my birthday during the stay — everything was absolutely wonderful! As a lovely gesture, the hotel gave me a bottle of champagne. The staff were always helpful and resolved any issues quickly — not a single unhappy face the whole week. The atmosphere was warm and welcoming, and the whole experience was truly unforgettable. I would definitely go back again!
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3.9
Google reviews (1522)
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Experience exceptional stays at Hotel Zentral Center, situated in the vibrant Playa las Américas. This modern adults-only hotel promises a great holiday to all guests with their amazing guest service & attention. Step into the stylish lobby and...
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3.9
Google reviews (1522)
Brittany Alker
Good stuff - all adults, nice lounge with pool table, good service from friendly staff, roof was nice plenty of sunbeds with a pool and hot tub soft bedding and plush towels that are changed daily, plug sockets in lounge to charge phone when checked out (adapter needed).
Bad stuff- couldn't raise the blinds in the room so was forced to be in darkness the entire trip if I was in the room, very low staffed so both the bar inside and at the pool were closed for my entire trip however there are signs all over the hotel saying not to take your own up. Bathroom at the pool side doesn't have a lock on either door so had to reach to make sure someone didn't open it while I was on the loo. Didn't try the restaurant because there were already multiple reviews saying it wasn't good. My bedding was replaced one day with bedding that had holes in it.
Overall, not the worst hotel experience I have ever had but I don't think I will be staying here again as there are plenty to choose from with balconies and good food etc.
Pato GaR
I stayed at this hotel with high expectations given its supposed 4-star rating, but the experience was poor from start to finish. The facilities are completely run-down and feel like they haven’t been renovated in decades. Rather than cozy, the room felt like a cell: no natural ventilation, and the shutter closed so tightly it felt like being sealed in a bunker — no fresh air or daylight whatsoever.
The room had a musty, unpleasant smell. Even the towels smelled odd and not at all fresh, which raised hygiene concerns. Overall, the atmosphere was deeply uncomfortable.
Breakfast was yet another disappointment: extremely low quality, poorly presented, and lacking variety. For the price paid, this should not be something guests have to tolerate.
This hotel clearly lost its 4-star status long ago. It’s not just a matter of aesthetics — the lack of proper maintenance is evident across the entire property. A complete renovation is urgently needed. I would not recommend this hotel under any circumstance.
John James (Geordie Geezer)
All I look for from a hotel is a good central location, a comfortable bed to sleep in and a great pool area, I use the resort bars and restaurants for everything else. The late deal I spotted for the Zenter Center appeared to fit the bill and I booked a double room for sole use for 8 nights with TUI for £710.
SERVICE
Reception was friendly and helpful, I was however surprised that they asked for a 50€ refundable deposit to cover any unpaid expenditure I might incur, I have visited 16 different hotels in Tenerife and this is the first to request a deposit.
ROOM
The room looks much like it would have done 20 years ago but was clean and the furniture was of good quality with lots of storage space.
Most of the rooms here have no balcony but I didn't mind as I planned to either lounge in the room or on the rooftop pool area, sadly neither of these had any form of armchair only something akin to an armless kitchen chair.
The bed was very comfortable and had good quality bedding which was changed on day 4.
Other good features:-
> Adults only, perfect for school holidays
> Fantastic Aircon
> Kettle with starter pack of tea / coffee etc
> Hot powerful shower
> Top quality towels changed every 2 days
> Great rooftop pool with fantastic views and never busy
Not so good features:-
> Cheap disposable plastic drinking glasses
> Although English channels are advertised they are only news channels
> No hand wash / shower gel dispensers just a few sachets
Many previous reviewers have commented that this is not a 4* hotel however the Spanish hotel star rating is based mainly on facilities and service rather than quality, this hotel has most if not all the facilities of other hotels but it also has business conference and meeting facilities which may have led to the achievement of the 4* rating.
Overall good value for money but without improved room and pool armchair style seating I am unlikely to return.
Jiske Uenk
They stole 100 euros from my friend out of her wallet which was in her suitcase! The cleaner probably just went through all of her stuff. The lights in the room were also flickering all the time and the toiletseat was broken. Also, the WiFi was really bad and only worked al little bit when we opened the curtains and sat next to the window. There were employees at the reception 24h a day so that was great and the breakfast was fine, but overall I don't recommend this hotel at all.
Julia Kats
I was robbed by the cleaners!!! They stole 100 euros out of my wallet. I found out when I came home. I stayed at the hotel for 10 nights. The first 9 nights nothing happened, but they probably knew that we were going to leave so they took the last day as an advantage to steak my money! The room was old, the toilet was broken, the lights flikkered and the breakfast was okay but the same everyday so not much variation. I would not go here again. I am very disappointed.
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4.2
Google reviews (2493)
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Lazy sun-drenched days await in the Canary Island at the superb THB Lanzarote Beach. Situated a short stroll away from golden sands, the fabulous holiday complex offers guests a wide variety of amenities including a swimming pool, gym, children’s club...
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4.2
Google reviews (2493)
Charlotte Campbell
We had such a wonderful time here! Staff were all so lovely and couldn’t do enough for us. The hotel and the room were really nice, exactly how it looks in the pictures. The food was amazing. The location was perfect just metres from the centre of it all but we still never heard a peep at night. Great experience from start to finish can’t fault the place!
Abby Parker
Nice hotel, in a convenient location, lots of building work going on which was loud,
Food is below average and wouldn't recommend getting half board or all inclusive because I think you'll find you'd rather pay to eat out. Repetitive and not good quality,
Also they advertise a late breakfast yet when we went to the pool bar to have this (after paying for half board - so breakfast is included) they charged us €30!!! for the breakfast because it was served in the pool bar after 1030 instead of the room downstairs before 1030, same average food and down €30, had we have known you had to pay for the nicety of having a later breakfast we honestly wouldn't have bothered. They could put a sign somewhere to tell you your about to be done out of your money. When I spoke to reception they said they can't do anything because the pool bar breakfast is for all inclusive only, so don't be caught out like us and ripped off
Kettle in room but no tea/coffee/spoons, had to buy my own coffee and stir it with my toothbrush
Staff were nice but I wont come back
Laura McEvilly
Great rooms. Modern, tidy and spacious with a small balcony.
Staff were lovely and always on hand to help if needed with anything.
The hotel is located right next to the beach and you can take a 5 minute stroll down to the local shops and restaurants - of which there are many to choose from and a good selection too!
I would definitely come back.
Tyl3r99
Has mugs in the room but no tea or coffee packets. Rooms are cleaned at an inconvenient time roughly when people get ready to go out for excursions. Food can be quite cold and repetitive.
Staff are absolutely lovely and polite.
Great location although can be very very windy.
I thought the pool was very cold and was under the impression it was heated.
Had a lovely time nonetheless! 👍🏻
This could be a 5 star hotel with minor adjustments.
G it's me
A last minute change of location, left us searching for a fussy group of 6 people in 4 rooms.. having generally low expectations for the place, we were all extremely pleasantly surprised with the location quality of the rooms and incredible friendly staff… without exception.
The hotel is undergoing some updates, this does create only the minimum amount of interruption but does also mean that the homely is at a lower capacity giving more space to relax around the pool and other areas.
Would definitely recommend and would also return when looking for a budget friendly 4 star hotel
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4.4
Google reviews (4973)
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The H10 Tindaya is a sublime hotel located just steps away from the white-sand beach of Sotavento along the sunny Costa Calma in southern Fuerteventura. Perfect for families and couples hoping for a memorable getaway, this modern hotel boasts a gym, a...
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4.4
Google reviews (4973)
James Travels
Just come back from what can only be described as the most amazing weeks holiday I have had in years. We stayed as privilege guests so all the benefits of that were amazing, breakfast and dinner in the dedicated restaurant with the best hotel food I have ever had. Maria J who looked after us in the restaurant was also amazing and friendly. We had a terrace suite which was incredible with everything you needed. The pool had plenty of space for sunbeds and was great to sit around, there was plenty of shaded areas as well.
The hotel is very well looked after and was clean everywhere, and the staff were always out looking after the grounds as well.
We would not hesitate in going back, and are planning to book again for next year as it was completely faultless, the whole week was incredible.
Adéla Beháň
⭐️ 1/5 – One of the worst holidays we’ve ever had!
This hotel is nowhere near a 4-star standard – we honestly felt like we had arrived at a place abandoned for 100 years.
• Accommodation: no help with luggage, towels (including beach/pool towels) could only be changed once during the entire stay. Room cleaning only every 2 days, and we had to leave the bin outside the door to get it emptied.
• Food: absolutely terrible – meat was inedible and tasteless, hardly any fruit, almost no vegetables. Our kids spent the whole holiday eating plain pasta and fries. Drinks: only sodas, water, wine and beer. No juices, coffee was awful.
• Bars & pool area: for a hotel with 500–1000 guests there was only one bartender at the pool bar – endless queues. The pool area was never cleaned; dirt and trash just piled up each day. Sunbeds at the beach were charged even though we were on all-inclusive.
• Service: staff was clearly overwhelmed and couldn’t even clear dirty dishes from tables.
• Organisation: lunch served only from 1–3 pm – completely impractical with small children.
For €6,000+ (150,000 CZK) we expected at least a basic standard. We would never recommend this hotel to anyone. The airport bathroom was honestly the cleanest place of the entire holiday.
Oleksandr Latyshev
Overall rating: I do not recommend. The location and beaches are top. But everything else is terrible. There is no transfer from the airport to the hotel and back. The hotel room is normal, but the shower latch is missing, the light in the room goes out, the room card systematically does not work, the faucet in the shower lives its own life (every five seconds it switches to boiling water). The food is monotonous, nothing out of the ordinary. There is practically no entertainment, no music plays on the hotel grounds, no parties.
luke rice
The most amazing hotel. It’s quiet and relaxing. We have spent 5 days here so far a few more to go and we do not want it to end. The staff are amazing the food is some of the best we have ever eaten and the rooms are just the best. If I could give this more than 5* I would. You must must must visit if you’re coming to fuerteventura.
wajdi ben gaied
I had the pleasure of staying at this wonderful hotel with my son from the 6th of June to the 13th of June in Room 373, and it was an absolutely beautiful experience!
This place is perfect for families with children—I highly, highly recommend it. The room was incredibly clean and comfortable, thanks to the amazing cleaning staff. They truly went above and beyond to ensure everything was spotless and inviting.
A special mention goes to Rebecca, who was extremely helpful throughout our stay. The reception staff were also fantastic—friendly, professional, and always ready to assist with a smile.
The food was exceptional—delicious, varied, and of excellent quality. Every meal was a treat, and the dining experience added so much to our enjoyment of the holiday.
The management of this hotel deserves great praise. It’s clear they are doing an outstanding job creating such a memorable and enjoyable experience for their guests. Everything was well-organized, and the attention to detail was remarkable.
If you’re looking for a relaxing, family-friendly getaway, this is the place to be! Thank you to the entire team for making our holiday so special.
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4.0
Google reviews (847)
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Enjoy a world of tranquility and sophistication at the fantastic SBH Crystal Beach Hotel & Suites, an exclusive 4-star Adults-Only resort. Experience a harmonious blend of elegance and comfort, with the hotel's outdoor heated swimming pool, and enjoy...
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4.0
Google reviews (847)
Charlotte Hancock
Booked for a last minute 4 night trip and it was amazing! Staff were friendly upon arrival, even having a plate of food waiting as I missed the dinner service. Room was great and lateral sea view was amazing to have. Great variety of food on half board! As a solo traveler, dinner times you do sit with other solo travellers which was a great experience! Felt very welcomed and looked after by all the staff, extremely friendly and helping. Would definitely go back again!
C Murphy
Basic hotel in Costa Calma. Pool is small but not a lot of people use it. Very close to the beach. Breakfast is the same offerings everyday. Dinner changes but it’s not great quality or appealing. Had a cockroach running around on the floor near the food on the second last night there. Beer is over priced. Staff are nice but they push drinks with dinner to make money. Rooms have seen better days.
david balague
Good adults only hotel (no children). Very german-focused, to the point that some of the reception staff did not speak Spanish, and had to make do in English.
The food is fairly good, and the interesting thing is that you can book theme dinners (Asian, Mediterranean and Tapas) in other hotels of the same brand nearby. You need to book very early, advisable to do so when you check in. The rooms are correct, clean and well stocked. It has acces to the nearby beach by lift (the hotel access is at the top of some sort of cliff). Drinks in restaurant are fairly steep though (they were cheaper in other hotel of the same chain we visited)
Alexander Kurrath
I left after one night, although booked for five days with meals and breakfast included.
This is a tourist bunker, monumental but out of age. Odd architecture with long hallways with brownish low shimmering lights.
The interiors, especially the wooden birch combination is perfect in it‘s own way.
When You enter the hotel, turn Your eyes left to see pictures of the management in charge of this operation.
In the room KPI‘s of the cleaning maidens are volunteered for review. Well, it is clean as it can be for it‘s own age, and the customer‘s culminated age.
This is perfect for the oldest german audience, that like to be adressed in german.
I met only downwards looking, poorly dressed hotel guests, a geriatric soulless army, and that, in combination with the overall operation, seemed to have shattered the spirits of the spanish host work force.
Amy Tighe
Do not come here if you are a solo traveller, if you are not German, if you don’t eat meat, if you value comfort, if you like to get value-for-money…
I checked in and was told I had to eat dinner at 5.30 every day and that I had to share a table for three with a couple of strangers every meal ‘because it’s easier for us to clean one table than two’ I requested to change to the later sitting of 7.30pm and Reception told me to go to the restaurant, the staff in the restaurant told me to go to reception, I went back to reception and Berenice was super rude and just told me there was nothing she could do. I eventually managed to change to sitting on my own and eating later but it took me hours to resolve.
The rooms are not very clean, it is true that if you wish to use the kettle in the room you are charged per tea bag / coffee sachet.
There is a charge to use EVERYTHING. They asked me if I wanted to hire a towel to use at the beach, the safe costs money, the staff try to push you to buy drinks, an aggressive man chased me down the beach when I sat down because I was apparently sat in ‘his zone’ and he had a book of tickets for €15 to sit on the beach (a scam but a scary one for a woman alone)
The food was terrible for vegetarians- boiled vegetables and bread. All the other guests are elderly Germans to the point that even the staff spoke to me in German. Maybe if you are an older German person you will have a good time because I saw the staff being polite and nice to them but to me they were rude and unhelpful. It seems the staff are very fed up and burnt out and they all seemed miserable all the time.
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3.7
Google reviews (5113)
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Immerse yourself in a fun-packed holiday adventure at Sol Tenerife, a sensational beachfront haven of pleasure in the sun-kissed resort of Playa de las Americas. This family-friendly all-inclusive getaway features tastefully-appointed rooms which are...
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3.7
Google reviews (5113)
Paul Daly
Room cleaned everyday, fresh towels and bedding. We had 2 plugs in our big bedroom. Plenty of room to separate the two single beds. Beautiful see views from block B. Night clubs not loud and couldn't hear a thing if balcony door closed. Breakfast was perfect wide choice of everything. Reception staff always helpful.
Aoife Doyle
We just left Sol Tenerife after 10 nights, after seeing all the mixed reviews we were very cautions but I was actually pleasantly surprised. We were greeted by lovely staff and our room as actually ready early (1pm). We were asked if we would prefer a higher floor to cancel the noise which we opted for. On entering our room which was situated in Block B, it was noticeably spotless. I have no complaints about the cleanliness. Although we did come across quite a few ants and cockroaches, it was not a big deal, fresh towels everyday and beds changed every second day. We had breakfast included, which was OK, your typical buffet breakfast, nothing special. We were staying on the 10th floor overlooking Veronica’s Strip and although it could be loud at night time into the early hours of the morning it was not much of an issue for us. Overall we had a pleasant stay at Sol Tenerife. 1 major issue to note especially to families thinking of coming out here to this hotel, the lifeguards are no way fit for their job, they sit in a hut all day on their phones. We witnessed an emergency in the pool and the lifeguard did not even know how to do CPR. Just be very wary of this especially if you are bringing kids.
Aila Tough
Had a good stay here! Staff were friendly and helpful. Rooms were standard, we booked a double bed but had two singles pushed together. Was very noisy at night until around 5am, however we took earplugs and slept fine with these in. Overall cleanliness was fine!
Breakfast was good, large selection and tasted fresh. Dinner wasn’t great- mostly fish options. Even the pizza had fish on. Could do with more variety and didn’t taste as fresh.
Pools were good- not too cold and managed to get sun loungers easily.
Good location especially if you’re looking to party however probably not great for families due to the noise.
I felt safe during my stay- however i did see police escorting people out multiple times.
I asked reception for a clean towel and they told me there would be an additional charge, also an additional charge to use the safes in the room.
Overall good- but wouldn’t stay here again.
Anna Knowles
Stayed here 7nights July 2025. Room was very basic and small but it’s what u pay for! I stayed in block B facing towards the strip so it was quite loud at night! Breakfast had good buffet. Pools were spacious and pool bar was very good! Location is very near strip so ideal for party holiday !
Radek
Sol Tenerife, brilliantly located hotel, provided stunning view on the ocean and volcano Teide at the same time. Access to the beach just on the other side of fence and very short walk to any other local amenities. Don't forgot to mention fantastic, underestimated staff taking care of you and your kids. Great choose of food provided.
The only reasons I give four stars, is that the carpets in the hallways upstairs need replacing, and the walls in rooms asking for a fresh coat of paint.
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3.9
Google reviews (2191)
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Welcome to SBH Club Paraiso Playa - where luxury combines with tranquillity on the stunning shores of Esquinzo Beach in Fuerteventura. Nestled in a truly heavenly location, this hotel is an oasis of relaxation and excitement, offering two heated...
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3.9
Google reviews (2191)
Rene Paukovic
During our stay at SBH Paraiso Playa, we were truly impressed by the exceptional service provided by Giovanni, one of the restaurant bartenders. From the very beginning, he stood out with his professionalism, friendly attitude, and genuine care for guests.
Giovanni was always attentive, remembered our preferences, and made every drink a pleasant experience. His positive energy and warm smile created a welcoming atmosphere that made us feel at home. Whether it was he consistently went above and beyond to ensure we were satisfied and comfortable.
It’s rare to find someone who combines efficiency with such a personal touch. Giovanni is a true asset to the hotel, and his excellent service added great value to our holiday.
Thank you, Giovanni, for making our stay even more memorable. We hope to see you again on our next visit!
Petra B.
We had very nice vacations there with my son. Hotel is right on the beach, beautiful turquoise waters, was amazing. We had all inclusive, food was nice. Lady at the reception, Jana, was lovely and very helpful. All was very nice apart from mosquito problem, we couldn't even open a balcony as otherwise there were all in. One night we hardly slept because of them. Hotel should put net on balconies and do something about it. It is not the newest hotel but it's nice and cozy. My son loved kids club where I could leave him for few hours a day. And mini disco.
Harvi Kaur
After reading the reviews that were mixed, I thought I'd judge for myself and booked in Feb 2025.
According to my 9 year old- it's the best holiday ever and wants to go back.
the hotel is in a remote area and 10 mins drive each way to the shops.
the transfer from the airport was just over an hour.
the beach was so close and lovely. (Quite a few steps from the hotel to the beach) which may be a problem if mobility is an issue.
I was told it was a lovely walk to the shops, instead of catching a taxi or bus. we did wait for the bus which wasn't on time but to windy to wait, so caught a taxi but didn't know about walking a long the beach at the time.
it was hot in Feb at least 24 degrees but slightly cold wind. it is a windy island and got chilly on an evening, so jacket needed.
There were 2 large pools, both shallow on 1 side for children.
There is a play area and kids club but never used these facilities. The daytime entertainment was often and really good fun for both adults and children.
The staff were so nice and very good with children and always made us welcome.
my child is very fussy when it comes to food and by far the all-inclusive food was so delicious. very tasty dishes and the puddings were so morish. we never went hungry. there was food on 2 floors, one near the pool then the large restaurant.
We were located on the 3rd floor and the room was very spacious with a large balcony. a traditional Spanish design which I don't mind but others stated it was dated. the gym needs updating, some equipment was rusty and not fit for use.
i could hear water running on an evening, not sure if this was the water for the plants outside the room but soon got used to it. The beds were comfortable.
The sea view would be 3rd floor and above, over the pool side.
Overall we had a lovely holiday. we only left the hotel once because we enjoyed the entertainment day and evening. my daughter did not want to leave because she loved it so much.
J
The rooms could do with an upgrade. Staff are friendly but don’t seem to know a lot about the reps for booking tours.
The beach is amazing and the resort itself is lovely.
Would be great to have option of tea at al times- machine was turned off in the evening in the dinner area.
olga iosifova
Good location, unreal food and lovely staff.
The territory of the resort is very big with beautiful views, a lot of different plants, and a private beach is a couple minutes ( 104 steps down). An amazing clean beach with soft fine sand and unreal colors of water. Staff doing a very good job to keep the place spotless.
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4.2
Google reviews (2482)
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A feast of family fun awaits at Alua Village Fuerteventura, a fabulous sunshine escape in a laidback location next to Butihondo Beach, in the south-west of this Canary Island. There’s a choice of glistening swimming pools for a splashing time, a...
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4.2
Google reviews (2482)
Kaja Podolak
The hotel is beautiful and well-maintained. During our stay, the second pool was being renovated, but it didn't bother us in any way, in fact it was nice to see that someone actually cares about the visual aspect. The rooms are spacious and clean, cleaned every day. The cleaning staff and reception staff are very nice, friendly, smiling and helpful. Unfortunately, that's all the pluses. The food is boring, repetitive, often poorly prepared. We expected a low standard of food from such a cheap all-inclusive offer, but what we got was very basic. The birds that ate from the bowls were chased away, and the bowls continued to be left on the buffet as if nothing had happened. Carbonated drinks were not available during breakfast, and the water, tea or coffee smelled of chlorine. As for alcohol, some bartenders tried to charge us for something that was in the all-inclusive offer, which we also didn't like and made us prefer to buy alcohol in the store than constantly ask for it. As for the animation team, this was the thing that bothered us the most. If you don't speak French, forget about any interaction with them. All the entertainment during the day or in the evening was only in French, and if you tried to take part in it, you were ignored. I wouldn't go back to this hotel again and I certainly wouldn't recommend it.
Andrea Cottone
The hotel is beautiful and decently maintained. Location is also great as you are close to a nice beach and town. However, food is just repetitive and low quality, with often dishes being extremely salty. For a short stay I would recommend it but if you are staying more than 4 nights, choose another hotel with better food.
Chris Nagel
Fantastic hotel in a stunning location. Amazing views from the pool / terrace area. Rooms spotless and really well equipped. Food is excellent and the staff are really friendly and helpful (especially Lucia!). Wouldn’t hesitate to recommend 👍
Karolina S
We really enjoyed our stay at the hotel and honestly don’t understand why there are so many negative reviews.
In our opinion, the value for money is very good — it’s a cheaper hotel compared to others in the area, but we thought it was great.
The food selection was excellent. Although we don’t eat meat, there were still plenty of options: lots of vegetables, fish, legumes, potatoes, sauces, and more.
The restaurant staff were amazing — very friendly, hardworking, and fast. We have really fond memories of them; they made every meal feel pleasant and well-organized.
The drinks at the bar were a bit disappointing — the beer was average, and the smoothies and ice cream were just okay. But everything else was definitely on the plus side.
One of the pools was under renovation, but that didn’t bother us because the other pool was huge. The only downside was that all the sunbeds were gathered around that one pool, so it could get crowded and sometimes hard to find a spot.
The rooms were clean and fairly spacious, and the whole facility was tidy. You can tell that a lot of staff are working hard and doing their best to keep everything running smoothly.
The beach by the hotel is beautiful. The path down is quite steep, but the views are absolutely worth it.
The biggest downside for us was the entertainment. Like many others, we don’t understand why the animations are only in French. If the entertainers are working for a French travel agency, then maybe those activities should be kept just for their guests. But they’re open to everyone — yet if you don’t speak French, you’re excluded from the start.
The entertainers only engaged with French guests, who often seemed uninterested anyway, while many Spanish, English, or Polish guests would have gladly joined in.
It was also quite ridiculous that during the evening shows, French songs were played!!! it made the whole thing feel even more closed-off and unwelcoming for non-French speakers.
It’s a real shame, because if it weren’t for this one issue, we would definitely come back.
Geoff Green
Enjoyed a 4 night stay in Feb ‘25. Weather was around 24°c for the stay. Clean hotel with great views and access to the beach. Mostly French guests, very relaxed vibe here. Good food through the day and selection of drinks. Rooms were spacious with good views.
Cons - Water was a nightmare to get at times, you have to pay an extra €1 for a fresh towel. No coffee or tea facilities in the room.
All staff made the effort to ensure you had a nice stay.
The hotel isn’t luxury but it’s comfortable, well laid out and is superior to the Occidental resorts down the road.
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4.1
Google reviews (3778)
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A world of relaxation awaits at Melia Costa Atlantis Tenerife, a stunning family-friendly hotel located in the heart of Puerto De La Cruz in northern Tenerife. This beachfront getaway boasts a cutting-edge gym, a glistening swimming pool, and a...
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4.1
Google reviews (3778)
Stephen Cann
Great hotel. Nice location on the sea-front.
The rooms were clean and modern with good free wifi.
There was a vending machine in the corridor for when you get the munchies but don't want to go out!
There is a small library near reception, but it's hidden, so you may have to ask. The staff are very friendly and helpful. Brochures from the tour operators are available here if needed.
The restaurant is generally very good, but not a huge choice for vegans.
Be aware the the car park is beneath the hotel. It's not a problem but can be a little awkward if you're not comfortable manoeuvring in tight spaces. The ramp down is quite steep.
The hotel is well positioned with a pharmacy and a small supermarket nearby.
Harshita Saxena
Absolutely lovely experience.Fanstastic location with a beautiful view of the ocean and nice windy walk to the promenade. Very close to some of the more authentic places which not commercialised at all. The staff was amazing and service was fantastic. The food was amazing and I love the cocktails at the hotel. I will definitely be retuning for best of North Tenerife.
vivien duffield
Difficult to review overall experience. Rooms should really have had kettle and fridge to be 4 star, very disappointing.
The Spa experience was horrid. The staff were rude and dismissive. Refused a second towel or a robe. I am a large lady age 77 and was expected to walk up a flight of stairs to the pool with 1 skimpy towel.
The water in the pool was cool, described as “hydrothermal” which is definitely against trade description outlines, “thermal” means heat!
Such a shame as we have visited several Melia hotels and Spas, with great customer satisfaction.
Aga Zi
A Disappointing Experience at a So-Called "4-Star" Hotel
We recently stayed at this hotel, and our experience left much to be desired. First of all, the pictures online were completely misleading—they failed to represent the actual state of the property. Upon arrival, it was clear this was far from the standard We expected.
For a 4-star hotel, We were shocked to find that the room lacked basic amenities such as a kettle, water, or tea. These had to be paid for daily, which is simply unacceptable at this price point. Even though the hotel eventually provided a kettle (just kettle) after We complained about the state of the accommodation, it did nothing to improve our overall impression.
The condition of the room was appalling—there were holes in the walls, a worn-out floor, furniture that looked like it was salvaged from a dumpster, and moldy curtains.
While the hotel boasted a wide variety of meals, the food often seemed old, particularly the fruits. After two days, I suffered from severe food poisoning, likely from the chicken I had for dinner. This ruined two days of our vacation, confining me to my room. Following that, I avoided the kitchen entirely, surviving on bread rolls for breakfast and eating at other restaurants for the rest of my stay.
To make matters worse, pigeons were freely flying around the dining area, leaving droppings behind—a shocking sight in any establishment, let alone a 4-star hotel.
The parking costs were outrageous, although I was relieved to find free parking near the beach. The hotel also advertised a pool with a jacuzzi and streams, but entry cost €18 per hour as apparently it wasn't a pool but "SPA". The only free access was to the outdoor pool.
In short, this hotel is absolutely not worth the cost and certainly doesn't deserve its 4-star rating. The food poisoning, in particular, ruined my vacation entirely.
The only redeeming factors was the view and the staff, who genuinely tried their best and were very accommodating. Unfortunately, their efforts couldn't make up for the numerous shortcomings of the hotel.
Sergey Chernov
Overpriced. Will not stay here again. The pictures look good, but when you stay here and you face with lots of disadvantages: rooms are nice, but not well equipped, bad WiFi (during 4 days I had to enter login/password every time I connected to wifi - 26 times with latest iphone), very bad cocktails in the swimming pool, during our stay breakfasts and diners were less than average quality, constant issues with parking doors. Hundred times I heard sorry from the personal and they say that this is how their system works.
I don't recommend staying here. Search for better options
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3.9
Google reviews (3950)
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Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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3.9
Google reviews (3950)
Ana julia Da silva prassel
Me and my Boyfriend went to this Resort and i can assure you, we absolutely loved it. The location is so great. In front of the beach, it has bars , a wonderful tasty Restaurant open at Mornings Mid day and Afternoons, nice Night programs and Service. I also must say that the Animation team was so great and nice. You could talk with them easily and not just the programs at the day where nice, but even the Rest of the Guest where always friendly and motivated people who had as much fun as we had. A little bit of everything they had there, for kids and adults. (No spoilers) I can totally recommend it if you just want a relaxing and chill Vacation with your Family. Lots of Love on the service people!
Emine Karadag
We recently stayed at Costa Calma Beach Hotel in Fuerteventura, and while we had an enjoyable holiday overall, the hotel didn’t quite live up to its advertised four-star status.
The setting itself is beautiful, and the hotel is kept very clean thanks to the hardworking housekeeping team. Toilets were spotless, bins were never overflowing, and the general cleanliness of the hotel was consistently good throughout our stay.
However, there were several areas that fell short of expectations. The food was very basic and incredibly repetitive. With a small kitchen and not enough staff, dishes would often run out, leaving guests waiting for replenishments. The dining experience felt rushed and understaffed, with staff focused more on clearing tables than delivering a quality service. Despite their hard work, it was clear they simply didn’t have the time or resources to offer the level of service you'd expect from a four-star hotel.
There was also a noticeable lack of management presence. We only saw members of the management team on one evening – coincidentally the only night that felt a bit more special, as we were greeted at the restaurant entrance and handed questionnaires. That extra touch of hospitality should have been a daily occurrence, not a one-off.
The hotel itself, while charming, is in need of updating. It has so much potential, but it lacks any standout features that would justify a four-star rating. The evening entertainment (or "animation") was underwhelming. We hoped for a taste of local culture—traditional dances, Spanish-themed nights—but instead found the entertainment very basic and uninspiring.
In short, we did enjoy our time at Costa Calma Beach Hotel, largely thanks to its location and cleanliness. But the experience didn’t match what was promised. It’s currently a solid three-star hotel that could become something really special with better staffing, improved food, refreshed entertainment, and more consistent hospitality.
Elena Ros
Horrible experience. Health and Safety does not exist here. Food is crap. Staff does the best they can with what they have and I feel super sorry for them. Food keeps on coming day after day for breakfast, lunch and dinner. Best option is their frozen margarita pizza. Even plain pasta is horrible. No information at all about allergen ingredients in food. You have to guess the flavour of ice-cream, for example.
Spiderwebs, cockroaches, signal of fire extinguisher missing together with the extinguisher itself. Laundry service does not work therefore no clean towels or bed sheets. Storage luggage is a room by the entrance without any control, anyone comes and goes with suitcases. Abandoned areas. Showers by the pool do not have drainage. Little fountains by the beach access to clean your feet are either flooded or covered in dirt. Wrote a formal complaint and waiting on a solution. They might offer you a new brazelet to go have your meals in another hotel, that's not a solution. Go to another of their hotels where meals are the same. It is stressful and this is definitely far from being on holidays.
Katri Suhonen Berg
⸻
The rooms in the main building are nice, but extremely noisy at night. There were lots of drunk people outside after the bar closed at 1 AM.
The food was good, but there was a lack of cups, glasses, and plates — and the overall cleanliness was just awful.
The surroundings are beautiful — a lovely oasis — but the hotel itself is in desperate need of renovation. It’s basically falling apart.
We stayed at this hotel many years ago and find it a real shame that it has been so poorly maintained.
James Postlethwaite
Stayed in July 2019 for 2 weeks. Best hotel that we've stayed at so far. The entertainment staff were brilliant, with an Italian couple running all the evening shows, getting hotel guests onto the stage, whenever possible. The daytime entertainment also very good. Would stay again, looking at going back next year
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Set among the sun-kissed slopes of Puerto Rico, Gran Canaria, Marina Bayview is an exclusive adults-only retreat designed for pure relaxation. Overlooking the sparkling Atlantic and vibrant marina, this opulent hotel promises tranquillity, luxury, and...
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4.1
Google reviews (2950)
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Discover the ultimate blend of relaxation and family fun at Sol Fuerteventura Jandia - All Suites, a stunning hotel just moments away from a beautiful beach, Jandía nature park and a picture-perfect golf course. This serene oasis is located in Morro...
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4.1
Google reviews (2950)
Tina
Firstly the positives - the hotel looks very nice, and the rooms are a good size. There were 3 of us in our room, so the setup of a lounge area at the front where our teenager son had his bed, then the bathroom and at the back our bedroom, suited us well. First time I was in a hotel with draws in the bathroom which I found great. The pool is rather small, which wouldn't have been too much of an issue if the animation didn't use up over half of the pool most of the day.
The rooms were cleaned daily, but the public areas were often quite dirty.
The hotel is very close to beautiful beaches, and a good shopping area.
Now the negatives: There are only 2 bars in the hotel - the lobby bar which is only open in the evenings, and the pool bar. The pool bar only serves drinks in recycled cups - which were often either dirty or full of cleaning liquid. In general they tasted strange.
To get a cup you had to have a token, so we were constantly searching for our tokens or carrying around dirty cups as we didn't want to stand in line again to exchange the cup for a token. As we were All-inc we really didn't understand/appreciate this constant back and forth. Also as I mentioned only the pool bar was open during the day - so there is no where to have a drink inside or in a proper glass during the day.
The food: Horrible. How a hotel manages to bring food out of a kitchen and it be stone cold I don't understand. On the other side of things all meat was so over cooked it was often difficult to tell what it was. The queueing system was set up in a way that it was difficult to see what was on offer, and you had to queue separately for the meat to other things, often with a long wait - resulting in everything on your plate definitely ending up cold. The choice did not vary much in the 10 days we were there, and by the end of the first week we gave up and started eating out at restaurants.
Ben Jenkins
We stayed here for one week and were impressed overall. The rooms were tidy, well kept and clean much like every visible area of the hotel. Food choices were consistent each day although the evening meals had more variety and the drinks of good quality. The heated pool was a real bonus even though it was windy outside the pool being warm made a big difference.
If you have children it's very kid friendly and all staff interacted with my son in a positive way which he loved. We didn't use the kids club but
The housekeeping and entertainment teams were visibly excellent throughout and I've held back one star for service after a frustrating conversation with one of the service team which was a shame considering how excellent everyone else was throughout.
tereza jitaru sel
We recently stayed at this hotel and had an absolutely wonderful experience! The cleanliness of the rooms and common areas was impeccable — everything was spotless and well-maintained throughout our stay. The food was consistently delicious, with a great variety of dishes to choose from every day.
But what truly made our stay unforgettable was the activities and entertainment team. They went above and beyond to create a fun, energetic, and welcoming atmosphere. Their enthusiasm, creativity, and genuine care made every day exciting and full of joy. Whether it was games, informative or daily sports activities they kept the energy high and made sure everyone was having a great time. A special shoutout to Dani (if I remember correctly) whose great energy and warm personality stood out. Dani not only made every activity fun and engaging, but also gave us some fantastic tips about exploring the island, which made our trip even more enjoyable.
Thanks to them, we made great memories and truly enjoyed every moment of our stay. We can’t thank them enough for the positive energy they brought — they’re a credit to the hotel and a big reason why we would love to return. Highly recommended!
J C
We just finished 2 weeks at Sol Jandia and definitely recommend it. The rooms were clean and tidied every day and the view from our balcony was great. No issues overall with the service but some staff were far more friendly and accommodating than others, I found the experience in the Lobby bar and restaurant far more pleasant than the Pool and Snack bar, the quality of drinks is also far better in the Lobby bar so we would get drinks there and then take them to the pool. Most of the time you’ll get a pre-made cocktail from a slushie machine but the lobby bar would frequently make them from scratch and put a bit more effort in.
The food was fine, it’s not 5* and it’s not always consistent but the variety of what’s on offer is great. Some of the food I loved, some I didn’t but you can never expect everything to like everything when catering for so many.
Saving the best until last is the activity and entertainment team, exceptional. All so friendly, so funny and all of the activities were worthwhile. Definitely a must if you have kids but also a lot of great things for the adults (don’t underestimate their circuit training or fitness classes, I’m still sore)
General tips for anyone staying in the area: if you rent a car be careful if it’s on the day of the market or the day or before/after. There is a lot of parking out the front of the hotel and the main car park becomes the market on a Thursday but when the market is on, the people who have market stalls will absolutely box every car in without a problem and it’s impossible to find the owner of the vehicles. We couldn’t return our hire car despite parking it where Avis requested, because 3 market trucks boxed the car in along with several others who couldn’t move.
If you like swimming/snorkelling, go down to the beach and follow it to the rocks/cliffs towards the harbour. We were surprised by a huge stingray within 2 minutes that we ended up swimming with for almost an hour.
Most places that require tickets for entry like the zoo (which was great), tend to class any ages over 10-12 as an adult, so be aware that you’ll likely pay adult prices for any kids between 10-16 depending where you go
Behnam Golshirazi
I stayed 10 days at Sol Fuerteventura Jandía – All Suites and was shocked by the lack of hygiene and professionalism throughout the hotel.
1. In the show kitchen, the bottom of a fridge was visibly dirty with what looked like meat juice or blood – every single day. Right next to it, used spatulas and spaghetti hanging out of pots were left uncovered and in full view of guests.
2. In my room, ants were crawling on the furniture during the entire stay.
3. The buffet items were not labeled correctly, and one day I found out the so-called “turkey salami” was not turkey at all – only after I challenged the chef did he change the sign.
4. I spoke with the General Manager. He apologized, but refused any kind of refund. They later sent me a bottle of sparkling wine and sweets – which was a nice gesture, but doesn’t change the fact that serious hygiene rules were ignored.
this is nowhere near 4 star standard. I booked this hotel because I trusted the Meliá brand. Sadly, this experience was a complete disappointment.
I do not recommend this hotel – and will never return.
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4.2
Google reviews (1705)
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Escape to the Akeah Broncemar, a sophisticated shimmering sanctuary in the busy area of Maspalomas, Gran Canaria, where modern luxury meets the vibrant spirit of the Canary Islands. Akeah Broncemar offers guests a unique blend of sophistication that...
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4.2
Google reviews (1705)
M W
The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.
Helen Chong
we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!
Lyndsey Black
Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market
We had a ground floor room with private patio and access straight onto the pool
Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in
Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive
The only negative for this hotel is the food
We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria
janice leembruggen
All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.
George Kilpatrick
Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁
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4.5
Google reviews (1727)
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Enjoy a stylish escape on the island of Fuerteventura at the impressive Playa Park Zensation, in the resort of Corralejo. This superb complex features sleek rooms, suites and apartments and is ideal for anyone seeking sun-drenched relaxation. Guests...
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4.5
Google reviews (1727)
Nord Mario
Playa Park Zensation
4.5/5 Stars
This place was amazing! I would so return back, there were a few things which made the place not perfect.
Room - The room we stayed in was great, we loved every single bit of it, spacious, clean, two showers and very modern. What wasn’t so great about the room was that we were supposed to have a balcony room and we got a ground floor instead of the one which was supposed to have the balcony. There were no forks/plates, we arrived late from the airport and ordered food… we had to use the coffee spoons to eat the food… albeit we don’t use it, the TV in the main bedroom did not work so if anybody watches TV that would be a shame as it doesn’t work…..
Facilities - The main pool area was amazing, with two small pools for children, a main one for adults and a jacuzzi, it was great, the pool for adults was big enough so you can jump in it and spacious enough for a lot of people. The infinity pool… now this is €10 per day per person or if you have VIP stay it’s for free… now I’m not sure if this is worth the hassle…
Staff - Every single staff member here is amazing, they are all welcoming and helpful. Sebastian guided us from the beginning with a leaflet showing us where everything was and how to access it, telling us what we can find in the city, bus times and what there is to eat. The staff would always call us a taxi if we asked for one and ordered us food on the first day as we had nothing to eat.
This place trains staff to the highest mark, exceptional.
The only thing I would say I wasn’t happy with is the fact that if we left the sign on the door “Don’t clean”, staff members would still go into our room and would still clean it. The only reason we would put that sign on the door is if we would sleep in or we did something where we didn’t want to get bothered.
Food All Inclusive - Breakfast was always the same but honestly it was great. I loved the bacon it was great, the amount of fruits and yogurt were so good!! Lunch is probably the only time of the day where I wasn’t always a fan of, it was a hit or miss because I didn’t like the selection but my girlfriend enjoyed it. Dinner was always amazing! I loved their sea food paella, steak and all their vegetables!! I can’t complain about the dinner!! It was great!!
Apart from this everything else was great, I enjoyed the evening karaoke shows and live music, it was always great and a lot of fun. The only thing I wish they did was close their main bar later because at 22:30 it was getting closed and it was still hot outside and it would have been nice to sit outside enjoying the lovely evening with a beer. Similar to their night bar which closed at 23:30.
I will definetly return here when I go back to Corralejo!
Helen Gill
Do not go if you are bigger than a party of 4 !! Got bored of being a larger party and being stuck at the end of the table, with no space for plate and being walked into. Staff at buffet , especially at breakfast were not great. No aircon in buffet or restaurant.
The Italian restaurant isn’t table service. It’s buffet for starter, dessert and sides. They will just bring you a piece of steak or swordfish.
Be prepared to get up early to get sunbeds. People will reserve from morning and not turn up to late afternoon. Especially annoying as there are only limited fixed placed umbrellas that end up not being used. Also pool is officially only open 11to 5 but most ignore this. If you are all inclusive, during the day the only drinks spot is in the bar or at roof top bar. Depending on where you are
It can seem a bit of a mission to get a drink. We just brought them from local supermarket.
Stayed in Zensation building and rooms were big and clean. The spa was good and it’s great that you can take children in. All
Enjoyed the hydro pool and cold plunge.
The hotel is good 30 minute walk from main squares with restaurants and bar. Taxis are cheap and it was easier to walk to taxi rank near the shopping complex that get the hotel to order you one.
No kids club but all enjoyed the pool area.
Laurenairbus01
Just returned from a fabulous week at the playa Park.
The hotel is situated about a 10-15 walk from the main strip so it feels very chilled and relaxed.
The reception check in on arrival was quick and easy and we were greeted with a big smile.
All the staff here are very friendly and helpful, in particular the restaurant and bar staff who couldn’t do enough for you.
The first thing you notice is the hotel is spotlessly clean and well cared for, everything is constantly being washed, brushed or polished.
The food was excellent, always varied and good quality.
We loved the drinks stations for wine, beer and soft drinks, so much nicer than waiting for a waiter.
The room was comfortable with a great view over the pool area and two balcony areas.
The pool area was lovely, lots of good quality sun beds and a relaxing atmosphere.
The main pool was a little bit cold but once you were in it was absolutely fine.
The animation team worked hard and the evening entertainment was really quite good, something I don’t normally say, in fact we went to the night bar every night as the atmosphere was fun and enjoyable.
All in all it’s hard to report any negatives with the
Playa Park, I can’t wait to go back !
Jake Shepherd
If you’re looking for a good family holiday then look no further!
Just finished our 7 night stay and what an amazing place this hotel is. We are a family of 4 with a 10 and 4 year old and they have loved it too.
The food is amazing for a 4 star hotel and probably the best I’ve had at an all inclusive hotel. The selection is great and the pizzas and focaccia is just incredible!
The rooms are cleaned daily to a very high level and all staff have been incredibly friendly including the activity team who put on various different activities.
The layout of the hotel is very enclosed meaning it feels incredibly safe with children.
The entertainment on an evening is fantastic with various different high quality acts, bingo and karaoke.
The whole vibe of the hotel is very chilled, with music by the pool and relaxing areas.
An amazing place and one we will be coming back to!
Kathy Clark
We enjoyed a week with family and friends here to celebrate my husbands birthday.
Nothing was too much trouble, check in was fast, rooms great and no problems trying to get a sun lounger ( there's loads ) we used the spa area and had a couples massage which we both enjoyed and the price was very reasonable.
The food was hit and miss ( I'm a fussy eater ) but everyone seemed to find something each day.
Would we go back, hell yes, it's a great hotel x
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4.2
Google reviews (5801)
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Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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4.2
Google reviews (5801)
Ryan
Stayed for 1 week with my partner and when we arrived we were shocked on how modern it looks. The hotel looks absolutely lovely can’t fault that at all. Now luckily we didn’t care as much as others did about sunbathing by the pool but if you wanted a sun bed it would be a fight for one. People started queuing up for a sun bed as early as 7:30 and no one wants to wake up at that time for a sun bed. People would reserve their sun beds with their towels when it clearly says not allowed but they don’t anything about it. Food was good , a lot of options and different dishes every day , snack bar would be good if you liked reheated nuggets. There was salads and stuff like that too so wasn’t to bad but wasn’t great. The location itself isn’t great to be honest, we rented a car so wasn’t a problem for us but there isn’t much going on around the hotel. The entertainment wasn’t our sort of thing, most of it was for kids and they had a singer at our part of the hotel we stayed in on Friday night and Sunday night which would end at 10pm(bit to early). Rooms were very well sized , didn’t have a problem with cockroaches as I see a lot of other reviews say that did . However , after a while air-con was dripping water which is normal but very annoying. I think overall the hotel is nice could be better, anything over a weeks stay I think I would have got way to bored. Main things that let it down is the entertainment and the sun bed wars.
Dale Crow
Great family resort accommodating for keeping your training going while you’re away! Our second stay here and well recommended, from the Olympic pool, through to the functional fitness training facility and bike hire available it’s well furnished to help you stay in shape while enjoying the climate and landscape! The rooms are clean and fresh, kept to a high standard with daily cleaning and the restaurants offer a great selection with high availability of healthy options!
Happy Travelers
Barceló Lanzarote Active Resort: Our Top Choice in Lanzarote!
We absolutely loved our stay at Barceló Lanzarote Active Resort! This hotel is perfectly located right in the center of the island, which made it super easy to visit everything Lanzarote has to offer. The pools are great, and the staff were consistently pleasant and helpful.
But what really stood out was the incredible quality of the buffet. It's honestly one of the best hotel buffets we've ever experienced, with an amazing variety of choices and truly high-quality products. Breakfast was equally impressive, with so many options, and everything was delicious.
It's a fantastic choice for exploring Lanzarote – we highly recommend it!
kelsey snape
I’ve just got back from a 9 night stay here and overall I would recommend it. Upon arrival the queue was a long wait to check in. There was snacks and drinks available as we had late check in. The rooms were clean and we had a cot provided. Make sure you activate your key otherwise it won’t work. The all inclusive was generally okay and always something to eat. Breakfasts were the best meal. They have a gluten free corner throughout the day too. The chef came out and told me what had no dairy (lactose) in as my little boy is DF so this was great. The pools were chilly but warmed up throughout the day & we always got sunbeds. It’s a little out of the way from the shops and bars but only 5€ in a taxi. The entertainment was pretty rubbish and started quite late. Kids entertainment was just the usual. Staff were all friendly enough. Overall it was a lovely holiday.
Saffron A
I had a great stay at this hotel. Absolutely loved the design of my room and I had a sea view. Great customer service everyone was lovely. Drink on arrival. I really enjoyed the food as part of my all inclusive and was great to be able to get a drink whenever you wanted. Good entertainment/activities. Had an excellent experience highly recommend and I would stay there again!
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3.9
Google reviews (1758)
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Welcome to SBH Hotel Taro Beach, a fantastic hotel located on the pristine shores of Costa Calma beach in Fuerteventura. Discover a world of captivating beauty, and warm hospitality. Whether you seek a family vacation filled with joyful moments or a...
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3.9
Google reviews (1758)
Agnieszka Byszko
An amazing hotel with great views and access to the beach.
All the staff (bar, kitchen,waiters)are really friendly, polite and do everything to make your stay enjoyable.
The reception staff are really caring and helpful. When I wasn't feeling well they were always attending and doing all they could to help.
The entertainment team was amazing during the day but there wasn't much going on in the evenings. Quite boring in the bar.
Food was the best of all the other hotels I stayed in.
The only downside is that by the pool there isn't enough sun loungers.
There is no kettle in the room but if you ask in the reception they will give it to you.
They also have a beach bar where you can sit in the shade for a moment to enjoy the seaview.
All together it was an amazing holiday, despite the last few days I wasn't well, but I will definitely go back there ☺️
Karolina Bobkowska
The stay could be quite great if not situation with theft. Few things disappeared from the wardrobe. In the middle the stay, this situation was reported to the reception. No one checked anything, no one reacted, at the end we did not even hear a word of apology. We asked many times reception if the maybe check and maybe know something. We felt ignored until the end, which is unpleasant for us. On other topics, the hotel guests are 80% German, as are the entire area. Low level of entertainment. The rooms need renovation and are very old and worn, but are clean. On the plus side: the hotel is located in a very nice area. The entire surroundings of the hotel are very nice. Right next to the hotel is a beach, beautiful views. The service in the restaurant was always smiling, the same at the bar. So for their I could get the best opinion. The food was very good. Lunches were worse, but dinner was very good. If not situation with theft and if we had heard any apology, I would have rated the stay much better.
Mykola Kulian
First of all, this is officially a 4-star hotel — and I’m reviewing it accordingly.
Location:
Great — right on the beachfront. Lots of souvenir shops nearby. About 100m away there’s an “African market” a few times a week with good deals on souvenirs.
Room:
At first, we got a very poor room with a terrible view. After speaking to reception, we were moved to a much better one — quickly and without fuss. Only sharing photos of the new room — the issue was resolved promptly.
Service:
Staff is polite and friendly. Housekeeping was inconsistent: sometimes excellent (even without tips), sometimes very poor (even with tips). But reception always helped fix it. The hotel manager regularly checks in with guests — that’s a big plus.
Food:
Very good for a 4-star. Meat, fish, fruit, cold cuts, ice cream. Sparkling wine at breakfast every other day. Full self-service; waiters only clear tables — and they did so with varying efficiency.
Entertainment:
The animation team was amazing — full of energy all day long. Great with both kids and adults. Big thanks to Paolo and Suzy!
Other notes:
Guests are allowed to take food and drinks outside the restaurant. Dish return bins are placed around the hotel. Tide schedules available at reception — useful for beach walks or surfing.
Wi-Fi is weak — but that’s probably a good thing on Fuerteventura.
Conclusion:
Very good value for money. I can definitely recommend SBH Taro Beach.
Ben Dowling
Rooms are extremely dated and run down.
No kettles, water or anything in Rooms. Wouldn’t provide a kettle either.
Snacks are very limited. Couldn’t get any hot drinks/refreshments until 0800.
Food during meal times was good, plenty of variety and always fresh/hot
This resort definitely caters more towards Germans than anyone else. 90% of the entertainment was German.
Enjoyed the location although there is very little to do in the area, very quite
Definitely not 4 star, would say 2/3 at a push.
Would not return
Mateja Duh
This is a bad hotel with worst manager J.Lo. We were robbed in hotel room, stolen all money, manager didnt do anythink to help us out and we were with kids in hotel! we pay for 2 rooms more then 4000€, 1first day waiting more then 4 hour to get room, and we get only one?! after showing all papers and recives manager gave us second room, but there were people allready in?! He pick us room with double flor for 2 nights and then we wil get our rooms we pay - after 2 night we were roobed!! Interesting! we newer get rooms we pay and after we were robbed manager was avoiding us, didnt talk to us... NOTHINK!
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4.2
Google reviews (4442)
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There’s never a dull moment at Barceló Margaritas, a charming family-friendly escape close to the popular resort of Playa del Inglés in sun-kissed Gran Canaria. The hotel boasts stylish and comfortable accommodation, an excellent buffet restaurant and...
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4.2
Google reviews (4442)
M van der Geest
The pros:
- lobby looks nice
- great WiFi
- good airconditioning in the room
- food from the buffet is nice (and warm enough)
- gardens are well kept
- staff at the reception is friendly
- the Balinese beds are free
- enough and sufficient working elevators (the building has 8 floors)
The cons:
- the hotel is averagely situated, if you want great views, book a high situated hotel in Puerto Rico
- even though the policy says reservering sun beds isn't allowed, people do it and nobody removes the towels (there's towels and empty alcohol bottles and left overs from yesterday at one of the Balinese beds as we speak - it's 12:25 in the afternoon)
- the staff apart from the reception isn't very friendly, especially at the pool bar where they sometimes don't even notice you because they're on the phone or simply aren't around at all
- not enough recycling stations for empty cups and not enough waste bins outside
- the food in the snackbar near the pool is repetitive (the tuna sandwich is nice but some variation would work)
- I don't find the hotel very clean around the pool. The stairs to the solarium and Balinese beds are dirty and sticky. They haven't been cleaned during my stay so far. They've cleaned the solarium floor (with buckets and mops) this morning but this needs to be professionally done to be hygienic. Mops and a bucket don't do the trick when it's used by many people spilling drinks and food.
- the lobby looks renovated but from the pool area looking up to the hotel you can see it's an older building. That's not something bad but you can see it. The corridors look dated too and the room bathroom and balcony too.
- no privacy on the balcony, especially when you're staying in a corner room
- I asked for a quiet room but I was placed in a room directly next to the elevators. Also, the airconditioning (even though it works good) makes weird, hard noises with intervals. Sleeping with it on wasn't possible.
It's just an ok-stay. I've been in two other hotels on Gran Canaria the last years and found them to be remarkably better value for money.
Terisa Maddison
Small walk to beach just under 2km. Hotel nice but didnt warn us that we were not allowed in certain areas. Gym equipment poor or dangerous.
Sun loungers reserving was terrible. Had to be by the pool by 9.30 to get one. Food was good but poor for vegetarians and vegans.
Nice and clean and rooms spacious.
Snack bar and trolley at reception were great.
elaine feltham
Stayed with a friend at Barcelo Margaritas April 2025, All inclusive, lovely hotel, and a brilliant stay.
Pool (1 of 3) by the breeze bar nice and warm, pool towels are provided, we did not try the family pool up the steps. Pool entertainment staff, Deya, Maya, Savana lovely girls got everyone joining in with different nationality guests with different games every day, bingo, etc. Bar staff Diego, Josh, Alexander, all lovely.
Snack bar breeze had hot dogs, burgers, toasted sandwich, salad, pasta, ice creams, very good selection.
Restaurant good selection of hot food, themed nights, i.e. chinese, mexican, plenty of fresh fruit, pastries etc. Again all staff at cooking stations very attentive, soft drinks and wine.
free bus to the beach, walking distance to main shopping area, but only 3.95 euro taxi if you need.
Room: We were on floor 7 lovely views, but lifts to each floor, if you can not manage stairs. Spacious room, toiletries in bathroom, Cleaners/maids very good will change anything you ask and provide a very good service.
Evening entertainment some very good and some not so good, but after lounging by the pool and eating all day my very comfortable bed was calling my name.
I would say this hotel is more for couples rather than families with children.
Would I stay again: Absolutely, you will not be disappointed.
Nikki Long
Second time in 6 months staying here. The hotel is lovely, clean and well maintained, our housekeepers did an amazing job throughout the week always leaving our room perfectly clean. Only niggle is the fridge in room does not get very cold which was an issue for my medication that had to be kept cool.
Food is ok with a wide variety to choose from, desserts let it down as most have cream all over them and they seem to be the same every day.
The pool is lovely and warm
Staff all friendly and professional especially the young man that checked us in, he is an asset to the hotel. We even got the room we asked for!
Great location, good ambience we will be back in September.
Raf Bruynseels
The hotel is okay overall - the facilities are decent and the rooms are clean. However, there’s clearly a staff shortage. Bars often don’t open on time, and used glasses and cutlery tend to sit around for too long, especially in the common areas. It didn’t ruin our stay, but it was noticeable.
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4.3
Google reviews (2351)
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Experience the delights of the Canary Islands, with a magical beach holiday at Los Zocos Impressive Lanzarote in Costa Teguise. If it’s relaxing family fun you’re looking for, you’ll find everything you need at Los Zocos, with a kids club, sports...
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4.3
Google reviews (2351)
Amy R
Just come home from 2 weeks at this lovely hotel. 2 pools to choose from, one with loads of activities and one calmer and more chilled out. 2 restaurants to choose from with the all inclusive. Every single staff member was so lovely and kind and absolutely nothing was too much trouble. A special mention goes to Andrea and Pinar in the restaurant who went above and beyond every meal time for us ..... you are both lovely and a credit to the hotel. The rooms were immaculate and cleaned every day and every communal area was spotless. I honestly can't rave about this place enough and I would go back in a heartbeat! Thank you to all for such a lovely holiday.
Anna Wilkins
Thank you Los Zocos for a lovely holiday. I would recommend this hotel to families with younger children in particular.
My 13 year old Son and I stayed here for 5 nights and this hotel does exactly what it says on the tin. It's set in nice grounds, there are some good facilities (mini golf a 👍) rooms are clean and spacious and it's clean throughout the resort. The food was very good, I struggle to understand any negatives here, there was a great variety, I tend to opt for healthier options but think I may have turned into a pizza as that was so good🤣. (I thought topping my plate with salad balanced this🤣) Food was always hot and had flavour too. You can never expect 5* restaurant quality when catering for the masses and if that's what you are looking for, then there would be a much higher price tag to pay.
Animation team worked hard and lots of enthusiasm, however, i do think activities/entertainment geared for the younger ones. The evenings were probably the let down area for me personally. I just feel like the bars lacked any atmosphere and a nicer area possibly for adults/older children would've been nice.
As mentioned, I would recommend this hotel but I wouldn't return. But for what we paid, it was absolutely worth the money and a 👏 to the staff. I have been to hotels that cater more to my personal tastes and requirements but have also certainly paid the premium for this.
If you have booked to stay at Los Zocos and looking for a nice, clean comfortable break away, with good food and drink, and without breaking the bank, then you will not be disappointed.
Thank you 😊
Jodie Monk
Hotel is absolutely amazing. Very family orientated. We had a junior suite- spacious and perfect for a family. Food choice was really good, catered for all the family. Pools were lovely but was very cold. However, once you were in you were fine. Only downfall was the beds are very uncomfortable, hotel is quite loud throughout the night and other guests wake up at 5am to put towels on their sunbeds by the pool and go out for the day. Very spiteful really as they was out all day and someone could of used those sun beds. Other then these, the hotel was great, staff were polite, friendly and the maids were polite. Entertainment was brilliant!!! Weather was beautiful too. Holiday reps are helpful. There is a lot going on too, they had plenty activities in the day for adults and kids. Genuinely cannot fault it. Location is probably a mile away from the beach or less. Really is a lovely place and we would recommend it! We met some great people and are now booking our next holiday 😀
Jess H
Very lovely hotel, family friendly, staff are lovely and happy to assist at any point.
Lots of activities at the pool side (at one of the pools)
Restaurant was very international and some theme nights for food. However I was rather disappointed with the gluten free options menu, not much variety. And need to book a day inadvance at the reception.
Was easy to book tennis courts and use of the equipment.
ester anselmi
We’ve just returned from a truly lovely stay at Los Zocos Impressive Lanzarote, and we honestly didn’t want to leave. From the first day to the last, everything was easy, relaxing, and full of positive energy.
The staff were absolutely wonderful. Everyone we met was kind and professional.
And of course, a special thank to Christian from the animation team, full of energy and for the time he spent with us and our children.
We’re already thinking about coming back. Highly recommended!
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4.4
Google reviews (3367)
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Perched along the sun-drenched coastline of Fuerteventura, the Elba Sara Beach & Golf Resort offers an idyllic retreat where luxury meets natural splendour. Imagine waking up to the gentle murmur of the Atlantic, with golden sands stretching as far as...
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4.4
Google reviews (3367)
Amanda coates
Amazing All-Inclusive Experience with Fantastic Entertainment!
We had an incredible time on our all-inclusive holiday! The resort itself was beautiful, with excellent facilities, delicious food, and plenty of activities for all ages. What really made our trip unforgettable, though, was the entertainment team – especially Vanessa. She went above and beyond to make everyone feel included and ensured there was always something fun to do. Her energy, friendliness, and talent made every show and activity so enjoyable. We couldn’t have asked for a better experience and are already looking forward to coming back!
Tom Munro
Nice hotel, brilliant hotel, great location and a varied food offering. Just a couple of small opportunities for improvement. Cleaning of rooms was either good or passable, depending on the day. AI restaurant had a decent choice with themed nights and food quality was mainly good.
The Broadway Bar was dingy and could do with either a refresh or just someone spending an hour replacing the failed light bulbs. Entertainment OK but some nights better than others. Occasionally finished early leaving the option of crowded bar or room.
Made to feel welcome by the staff who were universally friendly and helpful.
Would visit the resort again as transfer time good, also.
Lucy Thompson
The rooms were dirty and not cleaned properly. Wasn’t supplied
Clean sheets daily, mattress had pee stains and wasn’t comfortable. The food was OK but didn’t have enough Gluten Free options. Had an early morning flight departing UK at 6am, arrived at hotel around 1pm after a horrendous 1.5hrs wait time at airport to get through passport security! Then was told by reception staff our rooms wouldn’t be ready to check in until 3pm! 2hrs waiting around. Explained my daughter had crohns and gets very tired when travelling and needed to lay down but was told there’s nothing they can do and our rooms will be available at 3pm! Disgusting! See a cockroach in the reception lounge! The whole hotel was dirty and not cleaned properly! Complimentary glass of champagne upon arrival was nice and the free Italian meal voucher was a nice gesture but overall experience I would rate this hotel as a 3 star not 4 star! I won’t be coming back to this hotel in the future.
Martin Locke
I cannot fault the hotel in the slightest. We went all-inclusive and got handed a glass of prosecco as we walked to the reception to check in. The room had an amazing sea view and was more than enough room for the three of us. The room was clean, and the beds were comfy. There was plenty of entertainment and the staff couldn't do enough for you, especially the bar staff and entertainment staff. Plenty of food and the drinks were proper labels rather than cheap versions. I would definitely come back.
Matthew Hillyard
This was our first trip abroad as a family of 4 with our 2 daughters (11 and 1).
The hotel was fantastic, we all enjoyed it thoroughly. The food was fantastic. The Animacion team were great with the kids and made it an unforgettable experience for them.
A few small issues which I'll mention are:
1. Upon arrival after over 6 hours of travelling and nearly 3500km, we finally entered our room at approx 11:30pm. We wheeled our suitcases in. The kids were excited as we had finally arrived on their first holiday, we opened up the doors to the balcony to look at the fantastic view and was greeted by a neighbour who told us all to shut up as they were trying to sleep... we had literally arrived 5 minutes prior and had been told to be quite with us wheeling our suitcases in and unpacking essential items.
2. The floor in the room wasn't very clean, we had white socks and within 5 minutes of walking around our socks were really dirty, the toilet/bidet and sink wasn't cleaned the whole time we were there and was very dusty from when we arrived, the room cleaners only left 1 roll of toilet roll which was never enough for a family of 4 with young children, we had to request them from reception. It was a strange experience being asked by reception to strip our bed sheets and pillow cases and leave them on the floor as a way of asking for a bed sheet change to the cleaners, apparently they won't change them unless we take them all off in a pile ourselves.
3. The towels are a bit dated and need replacing (rips and holes)
4. Seen birds in the snackbar on the tables eating the fallen food and food that's been left on the tables etc, I appreciate it's hard to control pests but I feel more effort could be made.
4. In the Albatros Restaurant there were many flies, surely a few UV lights would have that under control in no time, never seen this issue in the UK but we tend to have UV lights which immediately attracts them/kills them.
5. Move one of the Toaster machines in the Redtaurant to the otherside near the other coffee machine instead of having both together.
6. I think the pool opening hours are a bit limited. 6pm closure I feel is a little early.
7. After 6pm when the snackbar is shut, you then need to go upstairs to the bar to order drinks which is an inconvenience especially if you have young kids (or wheelchair disabled) and need to go up and down the lift to get a drink if you plan on sitting outside.
8. Would have loved the waterfall to be turned on more and not on a timer, very soothing sitting and listening to it when it was on.
9. Outside the side gate of the hotel (next to the park) there are 4 large metal studs coming out of the ground on the footpath. I kicked these with my toe on my first day which damaged my toe nail... not a hotel issue as its on public land, but it would be great if your maintainance team could cut them down to prevent it happening to others coming in and out of the side gate as I could have broke my toe quite easily.
10. Bathroom doors should be lockable.
11. Bedroom doors need to have a high/more advanced lock. My 1 year-old was always opening the door. We had to put heavy objects in front to prevent her from doing so.
All of the above were small inconvenience and didn't really causes us any major issues. We just feel these little things could be looked at to improve things for all future guests.
Would visit again in the future.
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3.9
Google reviews (3126)
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Seek out glorious sunshine, blonde sands and turquoise waters in Fuerteventura at the wonderful SBH Maxorata Resort . Located within very easy reach of the beach, this fantastic holiday complex is a perfect choice for a magical family escape in the...
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3.9
Google reviews (3126)
David j
The room, wow! Stayed at SBH chain hotels 3 times now as we love them, but this hotel room was definitely the best standard and cleanliness we’ve experienced. Very modern, clean and fresh.
The sun beds have to be paid for, which is fine, but….. the hotel staff do not stop people coming down. We paid for the beds, for the day and were told very clearly no under 18s, and they have to be paid for. Not one staff member checked through the day and there were loads of people in and out etc. They can’t be blamed as it isn’t signposted or hotel guests made aware that the area is private. But the staff did not keep a check on this, and was pointless to pay for it.
The food, standard all inclusive I guess. The quality of the food was not the best. Having stayed at other chains, the quality in this one was far below the standard SBH has set at other hotels
The dining room was always busy, to be expected when the hotel is so big and so busy, but never struggled to find a table in there. The all inclusive was fine, the only thing we struggled with was that the snack bar had one staff member at the bar and it was so busy, that they should have opened up the pool bar or put another staff member on, as it was quite chaotic down there a lot of the time
All in all, there were good and bad points like all hotels and all inclusive resorts, it was a great distance away from the beach and shopping so always had something to keep occupied.
Amber Corbett
I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.
Worm
Not as bad as reviewers say.
My experience here was somewhat decent. Most of the food was good, Waiters, shopkeepers and cleaners were nice. There was a nice selection of rooms with different characteristics and some great views.
Very easy to get to the beach as all you really have to do is exit through the roadside entrance, cross the road, and walk to the beach.
Pools were kept clean and i had a nice time here.
Overall, It was decent, and i reccomend it if you like going to the beach and relaxing at the resort.
Rachel Killington
Nice holiday, old and shabby in places. Rooms not cleaned very well, regularly needed to ask for towels and toilet rolls at reception. Asian restaurant wasn't very nice and wasn't worth booking or paying for drinks. Broken glass, empty glasses and bin bags hanging around outside rooms. Trees need trimming around paths and walkways need sweeping, just looks unkept. Food in restaurant nice, can't fault the staff. Lots of sunbed saving, so struggled to get 4 together for our family. Shame the children's pool isn't bigger. Again the staff make this hotel. Shame as it could be lovely, but needs a bit of TLC! Enjoyed our stay but won't be returning.
Joanne Welsh
Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.
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4.5
Google reviews (1911)
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Located on the sunny island of Fuerteventura, the H10 Ocean Suites is a sublime getaway destination for families or couples hoping to escape the stresses of modern life. Situated near a number of sun-kissed beaches and boasting a range of leisure and...
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4.5
Google reviews (1911)
Gregor Curran
I have just spent a week at H10 Ocean Suites and it has been wonderful. The hotel is in a fantastic location, only a 15 minute walk to the beach. The staff were all wonderful, polite and generous. The hotel has 2 pools, a quite one and one more aimed for families with music and activities. We had a great yoga session in the pool with Sarah who was fantastic! We loved our visit and have left very impressed and feeling very rejuvenated.
Johnny Brady
Staying here for 10 days, on day 7 at the moment with my family can't fault this place at all. Rooms fantastic food very good and the place is extremely clean. Pool area is beautifully kept and entertainment at pool area is really well done. The entertainment during the day at the pool is different every day and catered for all ages with extremely friendly staff .
I have done cocktail making classes by the pool ,yoga on paddle boards in the pool and cycling bikes especially made for the pool !! So lots for everyone.
All staff super friendly but one stands out from the crowd, a smile morning, noon and night on this girls face and takes great pride in making people happy and putting 100% into all activities!!
Well done Lina you have made the difference on our family holiday keep up the good work and thank you for keeping us entertained including my 79 year old father in law because he very hard to keep happy!!
Lee Satchell
Upon arrival at the hotel, it became immediately clear that this was not a 4-star establishment, despite being advertised as such. The accommodation was substandard and nowhere near what one would expect from a hotel rated at that level.
The food provided throughout the stay was appalling—poor in both quality and variety. On top of that, the resort was clearly understaffed, which led to long waits, poor service, and a general lack of attention to guest needs.
Additionally, the bars did not adhere to their stated opening and closing times, causing confusion and inconvenience on a daily basis.
The condition of the room itself was unacceptable. There were ants in the room, the shower door did not close properly, and the bathroom door handle was loose and nearly falling off. The air conditioning was also not working as expected—it barely functioned and certainly did not keep the room cool, making it very uncomfortable, especially at night.
Housekeeping was inconsistent and below standard. Dust visibly built up throughout the week, and clean towels were not provided properly or regularly when changed.
This experience has left me not only angry but extremely let down by a company I had previously trusted. I expect a full investigation into these issues and a prompt and appropriate response regarding compensation for this wholly unsatisfactory experience.
Robert Cork
Really nice Hotel, smaller than some I've been to, but that is one of its charms, never a fight to get food, or sun loungers, pleasant relaxed vibe. Bars and communal areas always plenty of room, nowhere was crowded. Food very nice every night, staff very polite and friendly. Animation team really good fun especially Matej, Susi and Zian, always trying to encourage participation. A Volleyball court would have been a welcome addition, maybe instead of the so-called football pitch as this was too small for football. Overall would definitely recommend. 👍☀️🥂
Stephen Haynes
Hi, we stopped in room 509, lovely room looks bigger on the pictures, just missing a little table so the ladies could do their makeup, your staff are absolutely fantastic without them the hotel would not run as smoothly, we mainly used the quiet pool and my wife has mobility issues so we spoke to a manager and gave us 2 cards to put on the sunbeds in the morning, many many thanks for that. We had no complaints about the food and we were there for 11 nights. I can imagine it would be hard in summer height of season to get a seat upstairs or a sunbed, it seemed very lacking. Bar staff were wonderful in the pool bar and snack bar and upstairs on the balcony bar, the staff work so hard everyday and everywhere never a dull face ☺️ 👍👍☺️☺️, Sarah is g credit to your hotel as well as the kids entertainment. There was a young girl there who worked with Sarah she is not an asset to your hotel as she is not a people person, just my opinion, the hotel is situated so close to everything you can't go wrong. We never say we would go back to a place again but we have changed our minds we will definitely be back next year. We thank you for the bottom of our hearts. ❤️❤️❤️ If I could all the all the staff big tips I would they are a credit to your hotel thank you see you next year definitely 👍👍👍☀️☀️☀️☀️
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4.1
Google reviews (4368)
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Discover some of southern Tenerife’s finest golfing with a sun-soaked holiday at Alua Atlántico Golf Resort, a fabulous all-inclusive resort located in Golf del Sur. This charming getaway in Golf del Sur is perfectly positioned by the coast and between...
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4.1
Google reviews (4368)
hani jahangiri
Honestly, 4 stars don’t do this hotel justice – it truly deserves more.
Before our trip, I had some doubts after reading a few mixed reviews, but once we arrived, everything exceeded our expectations.
The staff were incredibly friendly and welcoming. The hotel was spotlessly clean, and the food was absolutely excellent – always fresh and constantly replenished right up until the end of service. The variety of desserts, pastries, and fresh fruits was outstanding.
There were several large pools, and the solarium area facing the sea was quiet, cozy, and perfect for relaxing. In the evenings, there were fun and varied programs in the lobby with a nice bar and great atmosphere.
Everything was included and available without extra charge.
We spent a truly wonderful week here – highly recommended!
Jasmine Nicole
Nice hotel with some positive aspects, but definitely not 4 star standard. Positives include clean modern rooms with lots of space, and the majority of staff are helpful and friendly. However, aspects of the hotel are run down. One of the main pools are missing tiles, walls are stained, the gym and kids club look run down. The food was the worst part of the holiday, the selection was barely 3 star standard (and also often cold). Location wise is in a nice golfing area but about half an hour away from everything going on (an hour by bus - taxis are about 35 euro to get to the busier areas). Some really nice bars below the hotel. There was also a limit to 1 drink per person for the all inclusive deal and you needed a token for a drink … and 10 euro per towel… not ideal. Evening entertainment also wasn’t great. Ultimately we had a nice time but there is definitely a lot of work to be done to call this hotel ‘four stars’.
Pat Higgins
From checking in to checking out we were so happy with our stay. The staff were really good, the rooms really clean and comfortable and the food was excellent. Our contact Carolina was just amazing and made our stay one of the best. We will definitely come back 😊
Skye Emily
This is truly an amazing place to go, and I will absolutely be back next year! The staff are incredibly kind and go above and beyond, anticipating your needs with a genuine smile. The people around are just as lovely, creating such a warm and welcoming atmosphere. And the food? Oh, the food is beyond amazing - each meal was a culinary delight, with fresh, local ingredients and a vast array of options.
Our room was a luxurious sanctuary, incredibly spacious with plenty of room to spread out, and that big TV was perfect for unwinding. It's not just a hotel; it's an experience that makes you feel utterly pampered and relaxed. I can't recommend it enough!
Beth Gray
We have just stayed here for a week & have so many good things to say about it!!
💫 The cleaning staff work above and beyond! The rooms were cleaned spotless every day and really quick too. I didn’t get the man’s name but the male cleaner was friendly and so good at his job!
💫 the entertainment team seemed great and fun from what I saw during the week. Always friendly around the hotel too
💫 the canteen / chefs are incredible. I don’t know how they work to the standards they do in the busy hectic environment. The food was exceptional and the themed nights are so good!! We’ve had Asian / Italian / Spanish / Mexican whilst we’ve been here. The salad section is so good and a wide choice of healthy foods. I can’t rate the food enough!! They deal with so much as well with people leaving the tables a mess and people making a mess when serving their own plates. These guys deserve a special mention!
The only bad thing I will say about the hotel is the pool area can get quite slippy. Myself and my little boy slipped and noticed a few others too during the week.
Also ( not the hotels fault at all) other guests putting their towels out in the morning on the sun beds and leaving no room for anyone else was rather irritating as the week wore on. If you weren’t up before the sun you weren’t getting one!
I can’t fault the hotel at all. We had a great stay here and all the staff are wonderful at their jobs I wish I could tip them all!! I would recommend this hotel to anyone. ☀️ 🌊 🦎 🌺
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3.8
Google reviews (3762)
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Kick back under clear blue skies at the fantastic SBH Monica Beach Resort on the sunshine shores of Fuerteventura. Fun and relaxation can both be enjoyed during an all-inclusive holiday at this splendid hotel, with guests able to stretch out beside...
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3.8
Google reviews (3762)
Mariia Sheiman
Extremely dangerous. My friend was violently attacked in this hotel.
A close friend of mine was staying at SBH Monica Beach Resort when something truly horrifying happened.
On her very first night, just hours after checking in, she was violently attacked in her ground-floor hotel room while sleeping. She had left her balcony door slightly open because the room was extremely stuffy. During the night, an unknown man entered and assaulted her:
She was hit on the head multiple times with a blunt object.
Her finger was cut to the bone with a knife, then broken.
Her wrists were injured.
Her head was severely wounded, requiring 11 metal staples.
Her arm was put in a cast.
She was covered in bruises and rushed to intensive care.
Security footage confirmed the presence of a man near her room at the time of the attack. The case is now being investigated by the police.
And yet — the hotel staff did absolutely nothing to help her.
They refused to call an ambulance — other guests had to do it.
They had no first-aid kit, no staff trained in first aid, not even ice to reduce bleeding.
No apology was ever given.
They even suggested she might have imagined the attack, despite visible injuries and police presence.
The only people who helped were other guests, who gathered her belongings, called emergency services, and made sure she got to the hospital with clothes and ID. Without them, she would’ve been left helpless.
This hotel is not safe.
There is no proper emergency protocol, and zero compassion or responsibility from management.
If you value your safety — avoid this place at all costs.
Yeva Dubova
The worst hotel experience imaginable – stay far away
This hotel is an absolute nightmare. A violent assault happened inside one of the rooms – a guest was brutally attacked while sleeping alone. She suffered serious head injuries, a broken and slashed finger, and her entire upper body was covered in bruises. She ended up in intensive care.
And what did the hotel staff do? Nothing.
• They refused to call an ambulance – other guests had to insist.
• They didn’t help in any way. No first aid kit, no trained staff, not even basic supplies like ice.
• They didn’t offer any support or take responsibility.
• They refused airport transfer afterward.
• They never apologized.
• Even worse – they suggested the victim was imagining things or mentally ill, despite obvious physical injuries. This was said in front of the police.
This is not just poor service. This is gross negligence and cruelty. No one is safe here. The hotel failed at the most basic level – protecting and supporting a guest in a life-threatening emergency.
Avoid this place like the plague. No holiday is worth this trauma
Ian Watson
A mixed bag to be honest.
The hotel isn't bad, so don't immediately discount a visit.
The location and beach are fantastic.
The rooms are a bit tired and dated - someone had been let loose with some silicone sealant in our bathroom and you could tell. Just minor repairs here and there would make a big difference. 2 out of 3 urinals in the main reception were bagged over and out of use all week whilst we were there. In the smaller pool toilets, tiles were hanging off the wall (could have hurt a child if they fell). There was also a big electrical unit near the toilets that was uncovered and could easily have been messed with.
The pools are great, the kids love the slide one.
The restaurant is both good and bad.
Good - great selection of food, something different most days...the pizzas are great.
Bad - I was served raw pork one day and nobody seemed bothered (and I mean raw). Also, my wife is GF and the staff were putting products with gluten in under the GF sign. Again, when this was pointed out, they weren't bothered. You have to ask for GF bread in a morning (which my wife says is good), but no other products were offered. Then on the last day, they gave GF muffins, donuts and cakes!
Families of 4 or more struggle to get a table because of selfish people (singular or couples) sitting at tables of 4.
The safe is a €20 deposit and you need a little device to stick in to activate it.
The glasses for the drinks are frustratingly small. I know that's probably to discourage binge drinking, but it'd be good if they were a bit bigger.
The entertainment and animation team were good.
I know it sounds like I'm slating it, but it is worth visiting. The area is nice, the beach is perfect. Visit it.
Samantha Hendry
What an amazing holiday for my 50th birthday. From start to finish the holiday went so smoothly. The flights and transfers were right on time to the lovely destination. SBH Monica Beach Resort is set on the stunning Playa Jandia beach in Costa Calma. South of the gorgeous island that is Fuerteventura. We stayed for 7 nights from 02/04/25 - 09/04/25 and opted for the all inclusive package. Our room was spotlessly clean, spacious and had a lovely terrace seating area. It was a 5 minute walk (through the resort) to the beach. We enjoyed fabulous weather ranging from 26'C on the day that we landed and steadily increased to 34'C on the day that we left. The food was amazing with so much choice (I'm vegetarian and there were so many options) and lots of available seating too. The drinks options within our package were great too. Amstel lager on tap, lovely white wine, Cava and a great selection of cocktails too. As well as a great selection of non alcoholic drinks. All the staff were very professional, friendly and efficient. I would have no hesitation in booking again 5* A+++
Liza Sharkozi
The worst service and staff in the world can be found at this establishment.
A guest was attacked in their hotel, and they refused to call an ambulance, even though it was obvious that the girl needed urgent medical attention — her head was smashed, and her fingers were cut to the bone.
Later, the hotel management accused the girl of making the whole thing up and even claimed she had schizophrenia!
What kind of service is this?
If you value your life, I strongly advise against staying at this hotel!
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4.6
Google reviews (1376)
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The H10 Ocean Dreams is a boutique adult-only complex that offers a blend of service and style. It's perfect for couples or solo travellers seeking a break from the hustle and bustle of daily life. Comfortable rooms and a large saltwater pool are some...
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4.6
Google reviews (1376)
Liam Rickards
Fantastic hotel, so relaxed and peaceful. The grounds are well maintained, with the gym and spa area a highlight. The staff are so welcoming, friendly and helpful. The restaurant area is a massive plus - a mix of buffet starters and deserts with a restaurant order system for mains from a menu. The food was unreal every single time. We would absolutely return again.
Suzanne Reid
Just returned from a 10 day stay at H10 Ocean Dreams on B&B basis. I would highly recommend this hotel. Pool lovely and clean, pool towels supplied and you can change once per stay. Buffet breakfast with lots of choice and hot breakfast to order with full English, toasties, range of omelettes etc. We didn’t have an evening meal but other guests said it was high quality. Rooms cleaned every day to a high standard. Big shout to the animation staff, Matej, Susi and Juanito who were brilliant from cocktail making to aqua gym to pool bikes and more. They are all encourage participation but are not pushy. Looking forward to our return.
Elena
Exceptional Adults-Only Stay in Corralejo – Perfect for Rest and Comfort
I had an outstanding stay at this adults-only hotel in Corralejo. The entire experience was seamless from start to finish. The hotel is spotlessly clean and ideally located—close to everything you might need, yet still peaceful and quiet, making it perfect for early nights and restful sleep before active mornings.
What really stood out was the exceptional service. The reception team was incredibly responsive—when I sent an email with a query, I received a reply and resolution within 10 minutes! I also requested to move to an upstairs room, and this was arranged immediately and without fuss. That level of attentiveness made me feel truly valued as a guest.
The restaurant staff were equally fantastic—friendly, professional, and always welcoming. Breakfast was absolutely delicious with a great variety, and it was a real pleasure to start each day with such a positive atmosphere.
If I ever return to Corralejo, I wouldn’t think twice about staying here again. Highly recommended for anyone looking for comfort, calm, and top-tier service.
Julia Bennett
I have stayed at this hotel twice this year so far for a short stay while on business in Corralejo.
The hotel is spotlessly clean, the rooms are well maintained and the deluxe terrace rooms are pretty spacious too. The hotel was full during my stay in June and returning to the hotel late afternoon the sunbeds around the pool were full so I was grateful for the sunbed on the balcony which came with this room type.
Breakfast is a mix of cold buffet and a small ala carte menu. It's not the largest selection but perfectly adequate for the size of the hotel, however steer clear of the orange juice, it's cordial rather than juice.
The prices in the bar are reasonable, €4.50 for a large beer and €8.50 for a cocktail and it wasn't ever particularly busy. This isn't the hotel for you if you are looking for entertainment, there is a singer on Wednesday nights but nothing on Tuesdays.
The hotel is in a quiet location with the delights of Corralejo just a few minutes walk away. I had a hire car, although the hotel doesn't have a car park there is lots of parking on the street.
The hotel overall has perhaps more of a city hotel vibe which suited me and I'll certainly return the next time I am in Corralejo.
lorns M
First time staying in a H10 hotel and I was so impressed. As a solo traveller I always find there is a supplement on the room if you’re on your own not with this hotel. My room was spacious with a huge comfy bed with a big walk in shower. The staff are so friendly and welcoming ( Marta was very kind and I can’t forget the energetic Suzy who took the cocktail class and Aqua Fit too) Had a great week
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4.5
Google reviews (1269)
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Located close to the amazing beaches and pristine golf courses of Playa del Inglés, Sol Barbacan is a luxurious, family-friendly hotel on the sun-kissed island of Gran Canaria. Relax in your spacious accommodation, dive into the refreshing swimming...
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4.5
Google reviews (1269)
C Jones
Could not fault this hotel,room was very spacious and clean , everything you need for self catering. Hotel is lovely, staff were very friendly, family friendly with 3 pools to choose from and 2 bars. Would definitely come back here
Marcia Young
Absolutely wonderful hotel in a prime location. 5 minutes from the Yumbo shopping centre and about 6 minutes drive to the beach in a taxi which cost €4 i caught the taxi as i travelled with my 81 year old mum but you can walk it would take about 20 minutes. The hotel was super super clean and service first class we were there from 15th May to 22nd May so it was fairly quiet just like how we wanted it. We went self catering but our maid was brilliant and the hotel staff friendly knowledgeable abd informative i would definitely go back. The self catering rooms are very spacious with a separate bedroom bathroom and lounge and kitchen area. Just wonderful the best self catering apartment ive ever stayed in. All the amenities were top class and high end with a microwave fridge 2 ring cooker 2 coffee makers kettle they even provided tea towels and washing up liquid the maid service was daily .check out was midday abd thwre was available showers to use after checkout whilst we waited fir our return transfer to the airport as well as a luggage locker room .
I was so impressed. Thoroughly enjoyed our weeks stay.
Allison Smith
Slightly on the outskirts, but excellent location. No shortage of shops and restaurants nearby, but far enough from the madness
Staff were so lovely, especially as they gave us a birthday bottle of prosecco.
3 pools were lovely, especially the adults pool. The breakfast was amazing.
Definitely coming back
Shabbir Ahmed
I had a wonderful stay at Hotel Sol Barbacan, thanks to the exceptional service provided by the reception team—especially Joydi, Davenia, and Avonah. They handled my situation with professionalism and warmth, going above and beyond to arrange my accommodation in a way that exceeded my expectations.
The hotel's location is fantastic, just a short walk from the beach and the dunes, making it ideal for those looking to explore the coastal surroundings.
Regarding the room, my initial allocation was not quite what I had expected or booked. However, as soon as I raised my concerns with Davenia, she swiftly took action. The following day, she and her team arranged a room change that perfectly matched my expectations. Throughout my stay, they were consistently helpful and attentive—truly a hospitality team that cares.
Thank you to the entire receptionist team for such a wonderful experience! I highly recommend Hotel Sol Barbacan, as the outstanding service and warm hospitality truly enhanced my holiday
Suvi Niemivaara
We had a lovely family vacay at this hotel. Clean cozy rooms, absolutely beautiful and stunning hotel area & amazing, kind service. Special thanks to Sita and Manuel at the pool bar from Francisco&Family☺️ Will most definitely stay here again!
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4.7
Google reviews (1798)
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Set in Playa del Inglés, Gold By Marina offers guests a stylish modern adults-only getaway. The resort sets itself apart with vibrant energy effortless elegance & great service. Amenities at the resort allow any guest to have truly amazing stays .
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4.7
Google reviews (1798)
Konrad Szlęzak
A week spent at the Gold by Marina hotel was a fantastic choice. The hotel is designed to provide maximum comfort and convenience. Its layout allows guests to enjoy their time in many pleasant and diverse ways, even without leaving the hotel grounds.
The swimming pool is wonderfully located and positioned, perfect for a proper swim. There's also a second, shallower pool, surrounded by beautifully designed loungers and dedicated zones for holiday relaxation. A stunning, spacious patio features a well-arranged flower bed that adds to the charm.
Next to the large pool, there are wide and comfortable loungers with umbrellas. All around, the area is enclosed with lush greenery, full of exotic palm trees and plants. By the pool, there's also a dining area and a bar offering delicious drinks at reasonable prices.
The hotel staff is one of its greatest strengths — incredibly helpful, always smiling, and patient. From the kitchen staff to the receptionists, housekeepers, and the rest of the team, everyone contributed to the welcoming atmosphere.
The hotel is very clean and exceptionally well-maintained. There was always someone making sure everything was in order and that guests were comfortable throughout their stay.
Under Oceanbleu
I cannot fault this hotel. The staff were very kind and helpful with any questions or requests. Nothing was a problem for them. The food and drinks were delicious. The hotel is very clean. A real treat to get away. I would highly recommend staying here. My only suggestion is to have a whole double bed rather than two singles put together as they tend to move around sometimes. But I still loved my stay here.
Isa Sch
A Truly Outstanding Stay at Gold by Marina
From the moment I arrived, the staff made all the difference—genuinely kind, helpful, and always smiling. Their positive attitude and willingness to assist made it clear they truly enjoy what they do, which is something you don’t come across often.
The food was another highlight: delicious, homemade, and thoughtfully prepared with generous and healthy portions. Everything tasted fresh and full of care.
Cleanliness across the hotel was impeccable. Every corner sparkled, reflecting a real attention to detail.
Breakfast was simply exceptional. I was amazed at how they managed to offer such variety and quality in a relatively compact space—nothing was missing! The live cooking station was a great touch, with fresh eggs made to your preference (omelette, fried, scrambled). And the new "Juicy Avenue" with fresh homemade juices, especially the freshly squeezed orange juice, was a fantastic addition.
On top of all that, the bed was incredibly comfortable, with high-quality sheets and a pillow menu that ensured a perfect night’s sleep. I left feeling truly rested.
Without a doubt, I’ll be back. This hotel gets everything right!
David Lang
Me and my wife had a wonderful week here. The rooms are very clean and well maintained. The staff are all friendly and helpful. It’s a very relaxing hotel. We will definitely be coming back.
Lesley Jewell
It's absolutely stunning. Superior room had everything from supernking bed to a 5ft sq shower, kitchen area, balcony, table with seating, balcony with a view. Breakfast had everything you need. Staff were all lovely . No rush for sunbeds, pool lovely. The whole hotel is stunning, made even better as adults only, highly recommended, would visit again
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4.5
Google reviews (2077)
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Experience the tranquil atmosphere of the island of Tenerife at the Gran Oasis Hotel, which is located between two of the most popular resorts in the region, Los Cristianos and Playa de Las Américas. This family-friendly resort is close to the palm...
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4.5
Google reviews (2077)
Donna Rennick
Would highly recommend Gran Oasis for an all inclusive family holiday. From a beautifully decorated and clean reception to our 2 bedroom spacious apartment with large balcony and impressive private roof top terrace and this was kept very clean at all times. All staff were very friendly and helpful. The food for breakfast, lunch and dinner was really tasty with great choices for everyone, very well managed with no queues. The snack bar by the pool was always well stocked with savoury snacks and fresh fruit. Both bars had a good selection of all inclusive drinks for adults and kids. Ice cream pots free with all inclusive but I would recommend a selection of Ice Lollies instead as the ice cream is plentiful at meal times and kids tend to enjoy ice lollies during the day. The daily entertainment at the pool was great fun for everyone. The supermarket on site was well stocked. Overall this is a excellent family resort that I would not hesitate to return to.
Jimmy G
We’ve just come back from a week long holiday with our family and 2 year old, and we absolutely loved it. We've stayed in Tenerife many times, including in some 5* star hotels, but this was by far our favourite!
The resort is beautiful, spotless with spacious rooms and great air conditioning.
There’s just one restaurant, but the food was always fresh and really tasty. The Asian evening on Friday was really good. We noticed that food labels were often missing or incorrect so if anything a bit more information would definitely help guests know what they’re choosing.
The pools were brilliant and we never struggled to get a sunbed, which was a big plus. The only downside was that the white parts of our swimwear turned slightly green in the water. Not sure why that happened, but we’re hoping it washes out!
The service was exceptional. Every member of the team made us feel genuinely welcome, and nothing was ever too much trouble. Carlos, Miguel & the reception team in particular were fantastic and helped make our holiday really special.
We can’t wait to come back soon!
craig hayward
so we’re home from this lovely family resort. The staff cannot do enough for you, The housekeeping are fantastic, so happy to help you. The dining room staff are only too happy to help with any food requests/requirements. My daughter is gluten free, every morning they had cooked her pan cakes and gave her other goodies (honestly amazing)! The reception staff, very polite and friendly. i would go back again
Anthony Lord
It’s difficult to fault this place. It has a beautiful landscaped setting, the food was varied and very tasty, and it also had outstanding evening entertainment for both the kids and the adults. The staff worked really hard to ensure the guests have the best possible stay. The pool area was kept clean and free from litter and dropped food, etc. Pleasantly warm, clean, outdoor pools too. Both my children really want to go back, and they say it is the best holiday they have ever had. The only minor thing was the location was a little way out (though we walked to the beach on a couple of occasions) but this also meant was, where the hotel was situated, it was a very quiet spot. We chose the 'all inclusive' option for our stay (I really recommend this, unless you plan to eat out a lot) so could have some great cocktails by the pool whenever we wanted, throughout the day. The bar staff were very friendly and professional at their job. Overall highly recommended, and hope to return at some point in the future.
Danielle Ward-bailey
Amazing from start to finish. The room we had was a 2 bedroom with a roof terrace. It was huge and so so clean. The staff are beyond friendly and helpful. The cleaning staff keep everywhere immaculate. The food was always to a good standard with a different theme every night.
Would we come again??? 100% can't wait to come back soon.
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4.4
Google reviews (7359)
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A fun-packed holiday adventure awaits at Landmar Hotel Costa Los Gigantes, a wonderful family-friendly getaway in a charming hilltop location in Tenerife’s Puerto de Santiago. There’s a state-of-the-art fitness centre for an energetic holiday work out...
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4.4
Google reviews (7359)
Natasha Ford
Lovely resort, very clean with lots to offer
Rooms are cleaned daily and are nice and modern.
Animation team are great, offering different activities for all ages each day. I have enjoyed the aqua aerobics each morning, the team are engaging, friendly and make it a lot of fun.
The food has a lot of different things to offer, there is enough for more picky eaters, such as pizza, pasta, chicken nuggets, hot dog and chips.
The main evening entertainment is inside, which is a shame as on such nice evenings it's nice to sit outside. There is always a singer outside so gives an atmosphere and has been very pleasant, it's perfect if you prefer a more quiet relaxed vibe.
Overall I would highly recommend this hotel for families as it has lots to offer and is located well.
Cheryl Stonehouse
We have just returned from our family holiday and we have had the most amazing time.
All of the staff worked very hard to make our stay enjoyable and one to remember.
The facilities including pool area, splash park, water slide etc are spread over the large site. The feel was very much like a holiday village and everything you needed was on site.
The Animation team were amazing. Our daughter fell in love with Landi and they danced every morning and night. The nightly entertainment was great quality and varied at both indoor and outdoor event spaces.
The food at the main restaurant was lovely it varied each night in terms of theme. The restaurant staff kept everything moving and it never felt overcrowded.
I would highly recommend this hotel and resort. We will definitely be returning.
Donna Welch
We stayed here as a party or 7 in April (Mum, Dad, 2 teens, 1 child and grandparents). We had 3 rooms in N block, which initially seemed a bit of a walk to the main areas but actually we ended up loving this block. We had gorgeous sea views and the block was lovely and quiet. The rooms are absolutely brilliant, they have a really spacious lounge and generous bedrooms and bathrooms, which are very well equipped. The hotel is absolutely fantastic and we had an amazing time. The food was very good really for an all inclusive, at the end of the day they are what they are and you accept that but there was always plenty of choice. The snack bar Nautilus is good for lunch. The entertainment at this Hotel was the best we've had, the Neon party was epic! We never had a problem finding a sunbed as unlike others we didn't stick our towels on them at daft o clock and then not use them for 8 hours, we still always found 7 together. The high ropes were really fun despite us being terrified beforehand, and ended up giving us our favourite holiday memory ever...Grandad wobbling around up there is definitely one for the album 🤣. The place was immaculately kept and we saw some beautiful sunsets from the terraces. I don't know why people say there is nothing around the hotel, there is! At the end of the day you don't pay for an all inclusive and then go out everyday but if you do fancy a wander out there's plenty of little shops and restaurants within easy walking distance. Overall a fabulous stay, thank you ❤️
Jo Price
We've just come back from Hotel Landmar and we've had a fantastic holiday. The food was great and the hotel was very comfortable. The staff and the animation team were brilliant with our kids and they thoroughly enjoyed all of the entertainment. I would highly recommend going to the a la carte restaurant 'Bones' as something different to do one night. The food there is amazing! Richard and the staff really look after you. It was included in our package and well worth doing. We also went to the Spa one day which was child friendly and a change from the normal pools. It's a perfect hotel for families.
Daniel Dodsworth
It was a very good stay, first of all, the cleaners came into my room every day which was very good and hygienic. The entertainment was spot on. Teens club was absolutely amazing and food was amazing. Overall I would recommend for others to come. But 1 negative thing, I am scared of cockroaches but a good thing is that they are not in our room which was fantastic, just watch out so you don’t step on them.
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4.2
Google reviews (2318)
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Discover the elegance of SBH Costa Calma Palace, a modern hotel overlooking the sea on Fuerteventura’s sparkling blue coastline. It is an ideal place to switch off, relax, and enjoy quiet time together as a couple or family. Spend your days relaxing by...
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4.2
Google reviews (2318)
Dwayne Dean
Air condition wasn't working, but at night cools down to 72 in the summer. Don't forget your own shampoo because there they only have small packs to use, duschgel auf deutsch. Oh wifi isn't good there too, signal to weak , it's everywhere in the hotel , if possible use cell carrier.
Boriss welcome
I want to warn everyone that the staff works with discrimination of clients, if you are not from Germany then the reception will wipe their feet on you, they do everything for vacationers from Germany, the hotel chain belongs to Germans, 80% of those coming to the hotel are supplied by companies from Germany, so they smile at them. As soon as they hear another language - the delight immediately disappears. I would like the owner of the hotel to pay attention to the discrimination.
Milad A
My family’s experience at this hotel was extremely disappointing. We arrived with two small children and were shocked to find that harsh chemical products had been used in our room. When we expressed our concerns to the management, we expected understanding and a resolution. Instead, we were met with an astonishing level of arrogance. The manager was dismissive, insisted the chemicals were fine, and when we said it was unacceptable, we were told to leave immediately—no refund, no compensation, nothing. Do not waste your money and time in this hotel.
A b
Been three times, very relaxing, great food, good entertainment. The hotel is 3 minutes away from the beach which has soft golden sand.
Helen Strachan
We have been returning to this hotel for the last 8 years or so - despite travel agents trying to get us to move to more updated hotels . No uk holiday companies organise packages here now. We have to get our agent to book the flights & rooms for us & we email the hotel to choose our rooms. The hotel is a bit tired & needing some maintenance really, but it is great for us.
Positioned beautifully in the centre of Costa Calma beach & easily walked to down a prepared path. When the tide is out you can walk for hours along the sand.
All bedrooms have big balconies and are a good size with large en-suites & cleaned daily .
Only the 4th floor does not have a sea view - obscured by the other floors.
Staff are very friendly & helpful. Food is a good selection of hot & cold buffets with most of the hot food freshly cooked in front of you.
There are 2 big swimming pools & plenty of sun beds & outdoor poolside bars. Putting green overlooks the beach.
Spa area has a small indoor pool & weight room , jacuzzi, sauna etc massage treatment etc hairdresser.
Most clients are German & not youngsters & don’t tend to speak much Spanish or English . Very few children come here.
Evening entertainment is good & tends to be outside in the sheltered bar area . Evenings are quiet . Most folk go to bed by 11
A small shopping centre is a 5 min walk away to get water, snacks, suncream etc
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4.6
Google reviews (6009)
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Experience the Lanzarote holiday you’ve always dreamed of at the Elba Lanzarote Royal Village Resort in Playa Blanca. If you love relaxing by a swimming pool, you’re in for a treat as this resort has a beautifully designed complex of pools with...
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4.6
Google reviews (6009)
Jo Woodworth
The hotel is fabulous, very spacious, plenty of sun beds. The entertainment staff are all very friendly and enthusiastic as well as the restaurant staff. It’s a lovely complex which has family areas and adult only areas, which are lovely and quiet. We joined in a few of the activities, which was great fun.
The rooms are cleaned every day, fresh towels provided every three days unless you leave your towels on the bathroom floor then they can be changed more frequently.
I have food allergies and the restaurant staff were great, I completed a form with reception and a lovely lady from the kitchen helped me with the food I could eat.
Would like to give a special shout out to Roberto and Danny in the entertainment team, really good at all the activities they do with the guests. Had a great time doing archery, rifle shooting and darts with them.
Robert Mckenzie
Just returned from a stay at Elba Lanzarote Royal Village and overall, I’ve been impressed. The resort is well laid out, making it easy to navigate and giving it a relaxed, spacious feel. One of the standout features is the pool area – a great mix of saltwater and chlorine pools, which are well maintained and perfect for both relaxing and swimming.
The food options so far have been very good, with a decent variety and quality across the meals. The bars, although not heavily staffed, are surprisingly efficient – drinks are served quickly and the staff are friendly and helpful.
Another plus is the location. It’s just a short 10-minute walk to the beach, which is ideal for a quick dip or an evening stroll.
The only downside worth mentioning is the lack of air conditioning in the eat and drink area, including the showroom where the evening entertainment takes place. It can get quite stuffy, especially during warmer evenings, and having proper ventilation or air con would make a big difference to the comfort level.
Overall, a very enjoyable stay and I’d definitely consider coming back – especially if they sort out the air circulation in the shared indoor areas.
Iain Paxton
Entertainment team were absolutely great, all waiters and waitresses and staff were helpful and friendly too! Plenty for kids to do and the pool area is clean and lots of sun loungers. Food was good always a large selection! Area round the pool is very slippery and we have witnessed a few slips and falls by children. I advise anyone with kids to take pool shoes. Room was clean but a few areas had been missed on check in. Not enough to complain about but maybe a deep clean now and then as there was quite a bit of dust around lights etc. No complaints on the everyday cleaning. Room was very spacious for a family of three and a great area outside to use. Loved the washing lines, so useful for wet towels and swim wear. On the whole love it so far.
Shannon McMahon
Fabulous stay at this beautiful hotel. Staff work hard to keep the place clean and tidy. The animation team are amazing, they work extremely hard and are so much fun! We took part in the cocktail experience, it was interesting and they tasted lovely!
Caroline Piggott
Just been here for our 1st holiday. Kids loved it, it's great for young families, so much entertainment to do and the entertainment team in the day and performers in the evening work so hard. They make it fun and relaxing. It's a bit chaotic at the main restaurant as it's buffet style and everyone is wandering about looking at what there is. I would say they could do with a bit more signage for the food as it can be a bit of a guess sometimes and I accidentally ate something with meat once when I'm vegetarian which was a bit annoying. There are fresh smoothies at breakfast but the juice doesn't taste like 100% not from concentrate juice. Some areas could do with a bit of maintenance and extra cleaning but I'd say the staff are really helpful and always working hard in the restaurants and the cleaners. Would definitely go back again one day. Very close to a local beach and easy to get a bus to a larger one nearby.
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4.7
Google reviews (16158)
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Families can enjoy a feast fun and entertainment at the H10 Rubicon Horizons Collection on the southern coast of the sun-soaked island of Lanzarote. This enchanting hideaway in a glorious beachfront location has everything you need for a magical...
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4.7
Google reviews (16158)
Aleksandra Fros
We are coming to the end of our stay, sadly. Having great time here. Food, entertainment, pools, restaurants- very very good.
Hotel staff , as well as animation team, are great. Lovely, friendly, very helpful!
There are some areas in the complex that might need some little work, but let's just overlook it, as it did not take away from the really great time we are having here.
I would definitely recommend this hotel.
Just Grace
The animation team are so good! They went above and beyond for our family. The Guest Relations staff are fabulous. Any issues we had they were great. The hotel is lovely, the hallways to the rooms are old and busted. The bar staff are lovely. The entertainment at night is great too. Lots to do in the hotel.
Kim Marshall-Lloyd
We have had a great time here and would absolutely return. It has everything to offer. The extras of mikes coffee and the bistro were fabulous. Having an evening cocktail at the piano bar is amazing with the view and vibes.
ltaggart01
We booked at short notice and went for the privilege package. From the first moment on arrival we had a warm smile and were made to feel extremely welcome. The value for money is outstanding, the piano bar is a highlight and I loved having access to the lounge as part of our package. Every team member was lovely, the room was fantastic and I loved my holiday here.
Debbie Hand
Although service in the buffet restaurant has often been less than favourable (tables not cleared and available, long queues for food that is often cold, hard to attract waiting staff’s attention to order drinks and then them arriving when you have nearly finished your meal…!) the entertainment and entertainment staff are truly amazing. So many evening shows to watch and the kids club programme changes daily. There are always activities that appeal to the children - and the staff are fantastic. Special shout out to Maria from the Daisy club who is a bundle of fun and enthusiasm and who is always happy and smiling, clearly loving her job and she always makes a fuss of my daughter and makes her feel special and very welcome.
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4.6
Google reviews (6238)
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Getaways serving guests relaxation and pleasure await at Landmar Playa La Arena, a fabulous getaway in the sun-kissed island of Tenerife which will satisfy your senses in every way. Located in the peaceful town of Santiago del Teide, this luxurious...
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4.6
Google reviews (6238)
Bethan Evans
We had a great holiday at this hotel. The hotel itself is well laid out and beautifully maintained - big, but not impersonal. The choice at the buffet is great and there was loads of choice; I'm vegetarian and was impressed with the range of food and flavours. The pool snack bar was great too - always lots on offer and thoughtful little touches. The pool areas were lovely, clean and buzzy but without being crowded. The day and night time entertainment were great too - the animation team were brilliant. The overall vibe was a good mix of fun and peaceful.
My only (very small) gripe is that the bathrooms could do with being upgraded, but not a big deal at all.
Maxine Grout
Loved my stay here! We upgraded to Platinum for the last few days of our holiday and I’m so glad we did. The self-serve bar was great, and the perks like fresh waffles or pancakes in the morning were a lovely touch. The Platinum pool was so peaceful perfect for relaxing. The location is slightly away from the main area, which made it ideal for a quiet holiday, yet it’s less than a 5-minute walk to the beach. I would definitely stay here again!
Alicja Nowacka
Francesca is the best entertainer! The hotel is clean, the meals are delicious, and the entertainment is fantastic! Everyone will find something for themselves. There are plenty of loungers by the pools (the pools open at 9 and 10 a.m., so there's a spot for everyone). There's no fighting over loungers. Entertainment is available for all ages. The staff is very friendly. Beautiful ocean view from the balcony :) We'll definitely be back next year :)
Beth Marriott
Stayed for 10 nights with my boyfriend and we were stunned as soon as we entered the hotel. The food was so good and did food cooking near the pool. They had a great selection and different dishes each day at lunch and dinner. They also do not mess around with the alcohol with a wide selection of different drinks around the hotel. The service was great at reception and throughout the hotel. The evening entertainment was the best I had seen with the balcony being a relaxed area where musicians play and the show area with different shows and activities. The animation crew were so fun and bubbly and got everyone involved. They definitely put a smile on your face everyday. I would definitely be coming here again at some point !
Michał Karpiuk
One of the best hotels I've ever been to. Rooms, staff, location and food were all great. I particularly liked the water dispensers all over the hotel, where we could fill our bottles, that we found in the room. The all-in offer was strong, with plenty of drinks and food to chose from all day. If you are wondering whether to take the Platinum or not like I was, we decided not to go for it and that was a great decision, because now we don't feel like we really missed out on something. If I had to complain, I didn't love the fact that you can change the pool towels only once a stay and the fact, that the hotel doesn't offer lunchboxes. Despite that, staying there was a great pleasure and would absolutely return there;)
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4.4
Google reviews (1428)
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The adults-only Mur Hotel Neptuno is a superb choice for couples and groups seeking an unforgettable holiday experience in beautiful Gran Canaria. This escape is ideally-located in the lively resort of Playa del Inglés and has everything you need for a...
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4.4
Google reviews (1428)
Michael Milligan
We have stayed here for 10 nights and have really enjoyed our stay. The food has been excellent with a lot of choice. The pool area has a good number of loungers that are managed (so people can’t hold them with towels easily). The pool is well maintained and has a bar next to it for drinks and lunch.
The service from staff in all areas of the hotel is excellent. The receptionist who checked us in (Carolina) was very friendly and helpful. Staff are quick to clear plates and glasses and are very polite.
The room was a little basic, but very clean (including the bathroom), with a decent balcony area. Rooms cleaned everyday to a good standard. The hotel is well located to key attractions, such as the Yumbo Centre, and you can easily catch buses to other parts of the island from stops that are less than 10 minutes from the hotel door.
Overall, I would recommend this hotel for singles and couples. If you are LGBT, the hotel and island are very safe and welcoming, with a vibrant gay scene. We would stay here again.
Tina Williams
From arrival to departure this hotel is a 5-star. The staff are wonderful; a special thank you to Maria and Carol and all the restaurant and pool bar staff. I went to Neptuno to spend time with my mom and for us to celebrate my birthday. My mother had told the staff it was my birthday and i had a wonderful surprise on the morning at breakfast. The table was dressed up, and I got a hug from Maria and Carol and was made to feel very welcome. The stay was amazing; the rooms were very clean. Thank you to Vanessa for cleaning the room and keeping it beautiful. I highly recommend this hotel for food, drink and service. I will definitely come back. Also a thank you carolina the receptionist who supported me and mom with information.
José María Martín Medina
Very nice hotel. Staff at the counter, at the restaurant and at the pool is very attentive and helpful. The food at the buffet was delicious and varied with some made-at-the-moment food. Parking lot is limited but they let us park in a reserved parking space used by the staff as it just was one night in the weekend. Sun beds at the pool are very comfortable and cushioned, although limited availability and crammed.
Susan Briggs
Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in
Gerry Crean
A wonderful hotel conveniently situated close to amenities, bars, shops, nightlife and within walking distance of the beach. All the staff are friendly, and most helpful. The rooms are bright and spotlessly clean and the beds are very comfortable. The food is superb with a huge selection. Highly recommended.
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4.2
Google reviews (3355)
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Settle in for the relaxing holiday you’ve been dreaming of at the Sol Lanzarote in Puerto del Carmen. Whether you’re travelling with kids in tow or as a couple, there’s something for everyone here - think irresistible swimming pools, activities for all...
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4.2
Google reviews (3355)
Esha Sugarman-Buckle
We recently enjoyed our first family holiday at Sol Lanzarote near Puerto de Carmen, and overall, it was a fantastic experience. The staff truly made our stay – every single person was incredibly friendly and always happy to help.
The hotel boasts three pools of varying depths, perfect for all ages, though we did notice a lack of a strong chlorine smell, which might be worth noting for some. We opted for a sea view superior suite, which was ideal for our family. The sliding partition separating the main bedroom from the living area (where the sofa bed for our daughter was) offered great privacy for bedtime. The view from our balcony was absolutely stunning, making any minor issues worth it.
Speaking of minor issues, our room's floor seemed to accumulate sand easily, leading to sandy feet and sheets, and the balcony door didn't seal perfectly, letting in some wind noise. However, these were small points given the overall positive experience.
Food-wise, there was always a good variety, even for picky eaters – think chips, pizza, and plenty of fresh fruit daily.
One small area for improvement was with the Jet2 reps; their presence was quite limited compared to other tour operators. For excursions, they only accepted card payments. However, we discovered a brilliant alternative just a short walk along the promenade (turn right from the beach exit) called LCT Excursions. The team there was incredibly friendly and helpful, taking both cash and card, and able to arrange any trip we wanted, even those not advertised by our tour operator. Highly recommend them!
Daniel Apreotesei
We stayed at the Sol Lanzarote Hotel for 10 days and overall, we were very pleased with our experience. The food was of good quality, although it became somewhat repetitive over the course of our stay. The staff were professional and courteous, and we felt well taken care of throughout.
Daily housekeeping was satisfactory, with particular praise for Mrs. Nicole, whose service was exemplary. She maintained a high standard of cleanliness and was exceptionally friendly — we have only words of appreciation for her. Unfortunately, we did not receive the same level of service on the days when Mrs. Nicole was off, as the other two housekeeping staff did not meet the same standard.
All in all, it was a pleasant stay, and we would gladly return to Sol Lanzarote in the future.
Kelsey Pye
Hotel was absolutely beautiful couldn't fault it from the clealiness inside to the cleanliness outside. The rooms were absolutely lovely, very clean and very well kept! Beds were super comfy. The food wasn't the best it was very repetitive and not very hot when taken to where ever you was sitting, The food just seemed to be based around fish every night. They didn't seem to know how to cater for big families who wanted to sit together for meals, as me and my family had to sit separately as they couldn't put us together. But apart from that small negative the hotel is in a great place, not to far from the shops and bar and also the hotel.
Derek Maguire
Food excellent. Staff excellent. Location excellent.
Only thing I really found odd was the staff blasting out techno music for 6/8 people excercising when the other 300 guests are trying to chill, which was impossible listening to a full volume rave. Please change 5his for your guests sake. Otherwise could not fault them.
Lastly try the hammocks, even there you cannot escape the rave which again is very irritating. Will be sure to compliment the chefs/kitchen staff. All food was top class.
Dun Doire
🌞 Sol Lanzarote – Fantastic Holiday in a Superb Location 🏝️✈️
We spent two weeks at Sol Lanzarote and had an absolutely fantastic family holiday.
The staff at every level were brilliant, always friendly and helpful. Special mention to the entertainment team – top class, keeping everyone entertained day and night.
The food was excellent. I’ve seen people complain, but honestly, we found loads of choice and different combinations every day. The pool bar was a highlight, always stocked with snacks and hot food. Drinks were easy with self-serve Cruzcampo beer, Coca-Cola (regular & Zero), Fanta Zero, Sprite Zero, and iced tea on tap.
✅ Bedrooms were fine, though the bathrooms were a bit tired and could use a refresh soon.
✅ The pools are starting to show their age, and we’d love to see them renovated in the near future.
❌ Sunbed situation was frustrating – having to get up very early to get one isn’t ideal.
❌ All-inclusive drinks are limited – cocktails came from a machine, and most drinks were unbranded, though branded gin and vodka were available.
🌴 The location is amazing – right on the beach with a lovely walkway. The pool bar overlooks the sea, which was just stunning. One of my favourite things was watching the airplanes fly in and out. It’s only a 10-minute walk to the airport, perfect for plane spotting!
All in all, a brilliant stay – we’d happily return.
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4.6
Google reviews (3028)
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Escape to the sumptuous beach-front haven of the Sheraton Fuerteventura, where lush tropical foliage and excellent services await. Choose from the 4 outdoor pools or the beach itself for a place to while away the hours with a cocktail. For any keen...
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4.6
Google reviews (3028)
ömer nebil yaveroğlu
We chose this Marriott Bonvoy hotel for a 5-night bank holiday stay due to positive reviews and its beachside location. Overall, we had a great time and would consider returning, despite some easily fixable issues.
We particularly enjoyed the friendly and welcoming service (especially the Bonvoy recognition), the spacious rooms, the large heated pool area, and the prime beachside location.
Areas for Improvement
While the positive aspects made our stay enjoyable, some areas could be improved for a true 5-star experience:
* Arrival Experience: While ample free parking was appreciated, a dedicated staff member to assist with bags and room guidance upon arrival would enhance the check-in experience.
* Hotel Grounds & Room Aging: The hotel's age is apparent throughout, with dated furnishings in common areas and rooms. In our room (228), we experienced a clogged sink, small wardrobe bugs, misaligned bathroom tiles causing water leaks, and an outdated TV.
* Maintenance & Cleanliness: Issues like a broken, poorly taped toilet in the pool area and infrequent cleaning of those facilities were noticeable. Room keys also frequently became invalid, suggesting an older technology system.
* Dining Experience: While the buffet offered good food variety (especially grilled meats), dessert selection could be better. Soft drinks should be included, and waiting staff attention could be improved. Cross-contamination risks at the buffet due to shared serving utensils and unsupervised children at the chocolate fountain are also concerns.
* Service & Amenities: Despite excellent room service and turndown, needing to pick up beach towels from reception daily was inconvenient. Evening activities were also not well-advertised or engaging.
Location & Overall
The hotel boasts a fantastic location, being just 15 minutes from the airport, next to a beautiful beach, and central for island exploration. The nearby mall with a Eurospar was also convenient.
Despite the identified areas for improvement, our stay was pleasant, largely due to the spacious rooms and friendly staff. We've rated it 4/5, acknowledging the potential for a truly exceptional experience with some updates and attention to detail.
Tania Brown
We really enjoyed our stay at Sheraton Hotel. The rooms are lovely and spacious. We also had beautiful food and fresh cocktails. We loved the spa, it was fantastic.
The staff was very professional and very attentive.
Its location is perfect, just a few meters from the beach and restaurants,all entertainment areas you might need,ten minutes from the airport.
We will return for sure.
Radu Gavriliu
Mixed Experience with Room for Improvement
My recent stay at the Sheraton Hotel Fuerteventura offered a mixed experience, marked by excellent service and cleanliness but hampered by notable issues with food hygiene and room conditions.
The staff at the Sheraton Fuerteventura were incredibly welcoming from the moment we arrived. We had a late check-in and the hotel thoughtfully provided a selection of welcoming food and champagne in our room, which was a very pleasant surprise and greatly appreciated after a long journey. The staff's hospitality was consistently a highlight throughout our stay.
While the hotel's decor felt a bit dated, the overall cleanliness was excellent. The housekeeping team did an excellent job maintaining the rooms and common areas. However, our stay was slightly marred by the presence of ants in our ground-floor bedroom, which was disappointing and detracted from the comfort of the room.
One of the other issues observed was maintenance work being carried out to replace damaged stones by the pool during times when customers were using the pools creating noise and hazardous uncontrolled dust from the cutting operations.
A major drawback during our stay was the lack of food protection at the dining areas, particularly at the buffet. We observed flies landing on uncovered food, specifically the cheese plateau. This lapse in hygiene is a serious concern and needs immediate attention to ensure the safety and quality of the food served.
Also seeing pigeons eating out leftovers from plates and walking on tables on the terrace area was not something we were expecting to see definitely loads of room for improvement here.
The atmosphere/entertainment in the evenings was a bit of hit and miss and felt that was missing that holiday vibe.
Despite the cleanliness of the hotel and the outstanding staff, the issues with food protection and the presence of ants prevent me from giving a glowing recommendation. Overall, it was a good experience, but I’m not necessarily rushing back. The hotel has the potential to be excellent, but addressing the hygiene concerns is crucial.
Excellent friendly service from Aaron and Olga in entertainment also Marisol at check in desk along all the other staff we have interacted with during breakfast and dinner ( oh yes Alex waiter thanks for teaching me the correct way to order a glass a beer in spanish) .
Pascal
I recently stayed at the Sheraton Fuerteventura and had a fantastic experience. The hotel is beautifully located right on the beach, with stunning sea views and easy access to local shops and the promenade. The rooms were spacious, clean, and very comfortable. I especially appreciated the variety of food in the restaurant and the extremely friendly, helpful staff who made the stay even more enjoyable.
The pool area was perfect for relaxing, and the spa was a real highlight. Overall, a peaceful and luxurious stay – highly recommended for couples or families looking for a relaxing getaway in the Canary Islands!
A special mention goes to Tom, Alena, Michela, Samuel and all the exceptional staff who went above and beyond to make my toddler's stay exceptional. Their kindness, patience, and thoughtful attention made a huge difference and created lovely memories for our family.
Jakob Mediaensky
We booked this hotel knowing it was a bit outdated and had a reputation for flies (confirmed). Still, as one of the very few five-star, kid-friendly options in Fuerteventura, it made sense for our family trip.
The hotel itself is fine - spacious rooms (we paid extra for 70m²), a decent garden, and a generally relaxed atmosphere. But the service is miles away from five-star standards. As someone working in luxury hospitality in Switzerland, I was honestly puzzled. From booking to check-in, staff often disappeared mid-conversation – and on arrival, not even a “Welcome” or glass of water. You’re basically left to figure it out yourself.
Some staff are genuinely kind, but overall, the energy feels flat. I’ve had warmer treatment at Swiss government offices.
A small tip from a hospitality manager: instead of spending on endless towel laundry, perhaps reinvest in staff training and morale. It would go a long way.
Also, expect guests walking in with grocery bags, hoarding breakfast buffets to their rooms, and a “private beach” that’s actually just public sand with a gate.
In short: something’s missing - mostly in management. Would I return? No. But for families, it’s still a reasonable option in a limited market.
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4.3
Google reviews (3040)
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Alua Suites Fuerteventura - is a 4-star hotel that is located in the heart of Corralejo, next to a white sandy beach. This sun-drenched resort features 8 swimming pools and various other leisure amenities such as a children’s club, gym, spa, and much...
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4.3
Google reviews (3040)
Sarah Roebuck
A fantastic holiday and a beautiful island! I cannot fault this hotel from the friendly staff, cleanliness and food. The location is right on the beach which is beautiful and short distance from the airport. The different pools offer something for everyone, whether it's the busy activity pool to the quieter family pool. We chose the pool with bar and music and Lisa who worked tirelessly at the bar couldn't do enough for us. The kids club lady was absolutely fantastic with the kids! There was a variety of food daily and a seperate snack bar with a large variety of drinks on all inclusive. Tea opened at 7pm and entertainment started at 9pm. The room was lovely and cleaned daily. I also loved the shop for gifts and a little supermarket was located just outside the hotel. The only thing I would change is check in times. We arrived at 12-noon and the room wasn't ready until 3pm and the room tab for ice lollies I would change to pay on purchase. Thank you to you all for providing a perfect holiday!
Karen Purves
We stayed in the My Favourite Club section- adults only. Rooms were fabulous as was the sunbeds around a lovely quiet pool area. The gardens were beautiful and well kept. The staff were all very polite and friendly. Location was about a twenty minute walk from the strip but a nice stroll in the evenings. Would definitely recommend this hotel for a relaxing holiday in the sun.
Sarah Birch
Absolutely brilliant place.
All staff from reception, bar and through to cleaners and gardeners were lovely.
Animation team work so hard all day everyday and night to entertain all ages they are fantastic.
Hotel is in a great location short walk to shops and excursions etc..
Transfer from airport to hotel and back again was great and on time.
I will 100% go back here again we were a party of 9 passengers ranging from age 84yrs to 11yrs and all of us were throughly entertained and had the best time.
The app that is available is brilliant to see what entertainment and restaurants cuisine and bar menu (cocktails) are everyday.
Kelly Kearon
This hotel was lovely. The staff are very friendly.
We came with two teenager boys.
The food was plenty and good for them,I’m Gluten Intolerant and I managed to request GF pasta and pizza which was lovely.
The cocktails are really watery which was a shame but they have a great Bar across the road which did amazing cocktails, the sunset Bar.
Our room was cleaned every day and was perfect for the four of us.
Sunbeds….as usual people secured their beds at silly o clock for them to be left empty most of the day which I do think the hotel needs to be stricter with.
The town is lovely.
We had an amazing meal at the Everest Indian restaurant. Such a great place.
Overall we really enjoyed our stay at this hotel it provided us with all we needed ,which mainly was relaxation and sun.
allan jones (blades)
The complex is one of the nicest that I've stayed in - spacious, lush planting, and very well cared for. Our suite was roomy and well maintained and the staff were absolutely fantastic. Always something nice at mealtimes, multiple pools and we never had trouble finding a sunbed either. There is also a choice of bars avaliable as well so you've got the choice of a quieter area or a more lively one with entertainment. In terms of location, it's a little ways out from the centre but only about a 20 minute walk and that's probably the only thing I'd mark it down for. However, there's a well stocked supermarket outside the entrance so you won't need to carry water bottles very far.
Overall, very happy and wouldn't hesitate to recommend.
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4.6
Google reviews (627)
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The H10 Ocean Dunas is a sublime adults-only hotel offering tranquil days of relaxation. Ideal for couples seeking a romantic getaway, the complex boasts comfortable accommodation and an ideal location just moments away from a sun-soaked beach. Guests...
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4.6
Google reviews (627)
Ron Aitchison
Calm, relaxing, clean and a little oasis.
The restaurant produces good, tasty food with smiley and friendly waitresses.
On arrival we had a problem on room allocation but this was dealt with straight away by a lovely young lady.
Jesse Dijkema
I would definitely recommend this hotel. Very clean, quiet and spacious. The staff is very friendly and the breakfast buffet has a lot of options to choose from. Also the location is perfect, with a 1-min walk to the beach and 5-min walk to the centre of Corralejo.
Paul Scougal
H10 Ocean Dunas Hotel Review
Recently stayed at the H10 Ocean Dunas and was thoroughly impressed. The staff were consistently friendly, attentive, and went out of their way to ensure guests felt welcome. The food was excellent and well-prepared, varied, and served at a high standard throughout the stay. Pricing was reasonable for both accommodation and meals, offering good value for money.
The only downside was the large smoking terrace located adjacent to the main eating area. At times when it was in use this detracted from an otherwise pleasant dining experience, particularly for non-smokers.
Overall, a high-quality adults only hotel with great service and amenities. I’d recommend it, particularly if the smoking area isn’t a concern for you.
Stephen Beach
Central but quiet location, 100 metres to the nearest beach. Booked a junior suite and was allocated a ground floor overlooking the pool. Very relaxing atmosphere together with an excellent restaurant and staff. Overall a very enjoyable stay.
Katherine Atkins
We are on the last day of our holiday in Fuerteventura and staying at the H10 Ocean Dunas.
This is our first time visiting Corralejo, and we weren’t disappointed.
The hotel is clean and well presented, with friendly staff.
Its a great location, close to the beach, bars, restaurants and shops.
The food is good, with plenty of choices for everyone.
We were half board even though we didn't eat in the hotel every night, but were offered the option to swap for a lunch instead of dinner which was fantastic.
The lunches and evening meal we had at the hotel were good. The buffet breakfast we really enjoyed, with a good selection of hot and cold We were in a superior room which was lovely, a huge bed, seating inside and outside, plenty of space for clothes.
The room was cleaned every day and towels replaced when required
We would definitely return to the hotel for a future visit.
Thank you to the Ocean Dunas for a lovely stay, and a special mention to Judit, Marina, Edwardo & Davide
Thank you for making our stay special
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4.1
Google reviews (3308)
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£549
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover the relaxing magic of Lanzarote at the Hotel Relaxia Olivina, a four-star gem in Puerto del Carmen. Located right by the sandy shores of Playa de los Pocillos beach, this hotel blends comfort with the natural beauty of the island, creating an...
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4.1
Google reviews (3308)
Rose Welch
We had a fantastic family holiday at Relaxia Olivina. It had everything we needed, the staff were all excellent and kept the place clean at all times. Fab foam party on Thursday, great entertainment crew. Food was lovely and constantly replenished in the dining room. Special mention and huge thanks to Jonathan in the dining room who helped cater for my sons multiple allergies, he is friendly, welcoming, kind, efficient and an asset to the company!
David C. Evans
Spent a week here and had a fantastic time. Brilliant staff, decent food, 4 pools and a great location.
Lots of activities, the foam party was brilliant.
The rooms are a little dated but more than adequate for our stay.
Paula Białobrzeska
Thank you for a wonderful stay at Relaxia Olivina which originally wasn’t the hotel we had booked – due to overbooking at our initial hotel we were informed a week before our arrival that we would be relocated to Relaxia. Nevertheless, we are very happy with the trip and the entire resort. We were also upgraded to a two-bedroom apartment due to the situation which was a nice surprise!
The staff were fantastic – helpful, friendly, and always smiling. The evening shows were great fun and the entertainment team was amazing, especially Luis and Diana! 👌👏
It’s a paradise for kids when it comes to swimming – three pools, plenty of sunbeds and we never had trouble finding a spot.
Another big plus was the food – breakfast was a bit repetitive, but there was always a good variety of options and what's more important the food was fresh. A special shout-out for the pizza – it was absolutely delicious!
As for the apartment itself it could maybe use a little refresh but it had everything we needed and plenty of storage space for clothes.
Overall, we highly recommend this hotel, and if we ever return to Lanzarote, we will definitely stay here again 😊😊😊
Cristian T.P.
We stayed at Relaxia Olivina in Puerto del Carmen and couldn't be more pleased with the experience. The hotel itself is very comfortable, with well-maintained facilities, a great location, and a peaceful atmosphere—perfect for relaxing.
But what truly made the difference was the outstanding service from Mr. Damián. From the very beginning, his kindness, professionalism, and efficiency made us feel welcome and well cared for. Always attentive to detail and with a warm smile, he ensured everything was perfect during our stay. It’s clear that he’s passionate about his work and genuinely cares about the guests' well-being.
Thanks to people like him, you leave already wanting to come back. We’ll definitely return!
Conor Brogan
We had a lovely stay at Relaxia Olivina. The location is excellent—just a short walk from the beach and close to shops and restaurants. The rooms are clean and spacious, although a bit basic and some could use updates.
The hotel has several pools (including a heated one in winter), a kids’ area, and plenty of activities. The food was varied and tasty, especially for an all‑inclusive. Staff were friendly and helpful throughout our stay.
Overall, it’s a great option for families or couples looking for a relaxed, all-inclusive holiday in Lanzarote. Good value for money.
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4.4
Google reviews (4739)
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Along the sunny southern coast of Lanzarote, the Dreams Lanzarote Playa Dorada Resort & Spa redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the...
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4.4
Google reviews (4739)
Adrianna Szkopińska
I had a wonderful stay at this hotel! The staff were incredibly welcoming and always ready to assist with anything I needed. A special mention goes to Magdalena, the animator, who was an absolute gem. She is such a kind and helpful person, always making sure everyone had a great time. Whether it was organizing activities or just offering a friendly smile, she made my stay even more enjoyable. I truly appreciated her warmth and dedication. I highly recommend this hotel to anyone looking for a pleasant and unforgettable experience!
Karolina J
Our stay at this 5-star hotel was nothing short of spectacular. The cleanliness was superb; our room and all common areas were spotless, making us feel completely comfortable and safe. There was a fantastic array of activities available, from relaxing by the pool to engaging in their curated cultural experiences, ensuring there was never a dull moment. Very friendly team: Pablo, Laszlo,Valentina, Magda & Victor. And the food simply delicious! Service very attentive. Thank you Jorge. Truly a memorable stay. Highly recommend!"
Philip Holt
Excellent hotel. Nice, large rooms with big beds (super king). All staff are friendly and work really hard to make an enjoyable stay. Location is great - can exit right into main walkway between Playa Blanca port and Playa Blanca marina. All inclusive is great with several restaurants to choose from and inclusive drinks. Defo recommend this hotel for a stay in Lanzarote.
Nicola Gardner-Briant
Fantastic hotel, clean and bright with immaculate rooms. Amazing food selection at breakfast,lunch and dinner. Staff very efficient, friendly and helpful. Good evening entertainment. Short walk along the promenade from the hotels rear entrance to the marina and shopping area and sandy beaches. 25 minute drive from Lanzarote airport. Cannot fault this place. Would most definitely stay there again
Antoinette Sheehan
Came to dreams with my husband, mother and 5 year old daughter. Stayed for 9 days. 9 days of what I can only describe as the worst possible customer service and treatment we have ever received. If you have a family member, in particular a child with additional needs, do not even consider this hotel. While the hotel itself is beautiful and the location is great the staff were below average and treated us very poorly. We booked a triple room as we specified our child would sleep with us and had additional needs. We also booked preferred club to get the benefit. On arrival the receptionist demanded we be downgraded to another room at the far side of the Hotel and made us pay an additional 700 euro extra. They assured us we would get the same benefits even though the room was not preferred club: the next 9 days consisted of us being turned away from preferred club pool, lounge etc because of room number not being “preferred club” even though we explained the situation. Our cards wouldn’t work and we had to return to reception sometimes twice daily. A pool guard even told my husband “please leave you don’t belong here” because we didn’t have the correct color towel. Again all because of the mix up caused by receptionist: we explained my daughter had to have a blended diet and we needed to take the included breakfast back to the room to blend it. They said they would make note! Every morning it was a battle with staff to take the food out. Embarrassing our entire family with the scene! To add insult to injury when we finally got the meals to the room, they had the cheek to add €10 room service each time! Disgusting behaviour
We complained several times to no avail, on check out we spoke to a manager called KAREN and she was hideous, smiled into my face when I asked her if the hotel cared about families with kids with additional needs. Not sorry and made us feel even worse. Horrible experience, will never again return. If you want 2 star service then this is your place!!
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4.5
Google reviews (3420)
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Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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4.5
Google reviews (3420)
Holly Parker
Absolutely fantastic hotel. The rooms are comfortable and clean. The food and drinks were delicious. The entertainment team were very talented.
We locked the app, it made things easier for us as people who like to plan what we’re doing and where we eat etc. It was very handy you could request additional things, we forgot our toothbrushes and was able to request these on the app and these were delivered to our room ready for us to use.
It is a quiet hotel, entertainment finishes at 10.30pm and all bars close at midnight. There is not dancing type of entertainment, but watching shows in the chilled out piano bar.
A few pointers to improve would be more service of drinks around the pool during the day as this service was slow. Also there were no food options after 10pm which after drinking cocktails and enjoying the entertainment, all I wanted was a snack but there was nothing on the resort. Other all inclusive we have stayed at have had a late night food option.
Overall the stay was fantastic, the staff were friendly and it felt well staffed overall.
Good location, a short 15 minute walk to the town centre and harbour where there are a range of restaurants bars and shops, including a supermarket and souvenir shops.
Thank you Secrets for a lovely holiday 🥰
Michael Pearce
Overall a great experience for a weeks relaxing holiday in the sun. Excellent facilities and restaurants at the hotel and only a 15 minute walk down to the marina where there is a great selection of other bars and restaurants. Service was very good, efficient and friendly. Spa was well worth a visit. The hotel even looks after about 10 cats so that is a positive for any cat fans. There were 2 issues that made this only a 4 star.
1) Given this is marketed as an adults only hotel, geared towards couples, the rooms had twin beds pushed together. I know this is common in Europe but really did not make any sense at this hotel.
2) The pools had no heating at all which meant they were incredibly cold and as a result they were hardly used by anyone. They could do with adding just a small amount of heat to make them still refreshing but comfortable to use.
EJ
We stayed at Secrets Lanzarote and had a fantastic time. The location is perfect—just a short walk from Puerto Calero Marina, where you can enjoy lovely restaurants and shops by the water.
The hotel itself is adults-only, which made the whole experience feel very peaceful and relaxing. No loud crowds, just calm surroundings, great views, and plenty of space to unwind.
The food at the hotel was really good with plenty of variety and fresh options at every meal. I’d definitely recommend upgrading to the Preferred Club—it’s worth the extra money for the exclusive areas, extra perks, and a more premium experience overall.
If you’re looking for a quiet, relaxing holiday with great food and beautiful surroundings, this is the place to go.
Ed Finn
My recent stay at Secrets Lanzarote Resort & Spa was nothing short of exceptional. From the moment I arrived, I was struck by the sense of calm and luxury that defines this adults-only haven. Tucked away in a stunning location near Puerto Calero, it truly felt like a hidden oasis of happiness.
The food was outstanding — from vibrant breakfasts to elegant evening dining, each meal was a pleasure. The resort offers a variety of restaurants, and the quality and presentation were consistently superb.
One of the real highlights for me was the Secrets Spa. Easily one of the best wellness spaces on the island, it’s the perfect retreat for rejuvenation — think tranquil treatments, hydrotherapy, and world-class service.
I opted for an upgrade to the Preferred Club, and it was worth every cent. My swim-up room was a dream — stylish, private, and ideal for soaking in the sunshine in peace. The elevated service that came with Preferred status made me feel completely pampered throughout.
A special mention must go to Carla Reira and the entire team, who were simply outstanding — warm, professional, and full of passion for what they do. Their attention to detail and genuine hospitality elevated the whole experience.
I’ve stayed in many places across Lanzarote over the years, but Secrets Lanzarote now ranks as one of the very best. I can’t wait to return.
Omara De La Caridad
This hotel deserves a five-star review solely based on how they care for the cats living on the premises. There are around seven to fifteen different cats, all of whom look healthy, young, and fit. I spoke to the staff about their care, and they confirmed that a veterinarian regularly visits, all cats are vaccinated and rabies-free, and, something I particularly appreciated, all of them are neutered to prevent unwanted pregnancies. I’m genuinely impressed by how well these animals are treated. This was a huge concern for me, as I often find it difficult to visit tourist areas due to the unfortunate reality that animals are often harmed before the tourist season starts. If you place a high value on animal welfare, this hotel is absolutely the right choice and I hope, that they will keep this up forever, as all other guests were really drawn to the cats as well. The fact that they put in so much effort for the animals is, to me, a huge indicator of quality in all the other typical hotel aspects, like the pool, service, cleanliness, and so on. The staff were also generally very friendly and professional, and the massages were fantastic as well.
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4.6
Google reviews (3750)
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Dreams Jardin Tropical Resort & Spa really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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4.6
Google reviews (3750)
Graham Vaughan
We had a fantastic stay at Dreams Jardín Hotel. The food was exceptional with top-class variety every day—something for everyone. A special shout-out to the amazing staff: Fernando and Li were always happy to help and so lovely with our 1-year-old. Francis and Melina at the fitness suites made our trip even better with their care and brilliant, enjoyable classes—a real highlight! Our room was spacious with a great-sized balcony, perfect for our little one to crawl around safely. The pools were lovely too. We’ll definitely be back and highly recommend this hotel to others!
Fionn Cadhla
Our holiday exceeded all expectations. Dreams Jardín Tropical Resort and Spa is a beautiful hotel.
The facilities were fantastic, we used the pool and gym daily, enjoyed the spa, and treated ourselves to a massage. We also included breakfast in our stay, and it was absolutely worth it.
We stayed in a junior suite, and it was stunning. If your budget allows, the upgrade is well worth it.
What truly made our stay unforgettable, though, was the team. Every member of staff went out of their way to make us feel welcome and at ease, their warmth and hospitality really stood out.
Honestly, I can’t fault this hotel. If you’re staying in Adeje, I wouldn’t hesitate to recommend it.
My only complaint? That I can’t give it more than 5 stars! ⭐️⭐️⭐️⭐️⭐️
rodion kvasov
We had an amazing stay at this hotel in Tenerife! The atmosphere is so peaceful and welcoming — you instantly feel relaxed the moment you arrive.
One of the highlights was definitely the pool area. It feels like you’re swimming in a tropical jungle, surrounded by beautiful palm trees and lush greenery. It’s the perfect place to unwind and enjoy the sun.
The staff were absolutely fantastic — friendly, professional, and always ready to help. The hotel itself is clean, stylish, and very well taken care of.
Even though there’s no direct beach access, it didn’t matter at all — the overall experience was more than perfect. Everything about this place feels special.
Vojtech Horky
Perhaps the most beautiful hotel we have ever stayed in anywhere in the world. Amazing breakfast, very friendly staff, cleanliness and perfect mattresses even on the extra bed. All the amenities we could wish for.
We were unlucky with the location of the room. Above the entrance to the garages and onto the street, which was very busy all night. Motorbikes, cars, garbage trucks. Not a very nice view.
However, the overall impression of the hotel and the room was so good that it could not spoil our stay.
elena96
Best hotel experience I ever had ❤️ i don’t have words to say how beautiful this place has been for us. The suite we stayed at had an amazing view right in front of the ocean ( we were watching the sunset and the sunrise every day) the balcony was like a football field large with tables, chairs and sun beds, the room was clean and the staff were so friendly and always ready to help. The swimming pool is big enough to fit everyone there, the mini bar makes the best piña colada’s and the restaurant food is great even tho is a bit pricy. I’d totally recommend to stay here and especially book the suite and you won’t regret it. One touch I really appreciate was the live music, especially at breakfast, the guitarist was insanely talented and everyone was clapping. Breakfast bar has many options especially the breakfast in the top floor, where you watch the Palm trees and the ocean, is like an escape from reality. We have visited Tenerife before and we loved the island already, but this particular hotel made our experience so much better. Thanks again for your amazing hospitality and to all the employees who work so hard to provide us the most amazing holiday time
See you soon,
Eleni and Nick ❤️ 🌴
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4.6
Google reviews (2850)
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The Spring Hotel Vulcano is a sublime modern property that is located a short walk away from the beach and a number of local bars and restaurants. Its spacious rooms and bright colours make it an ideal choice for those who are looking to enjoy a...
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4.6
Google reviews (2850)
Matthew Keep
Once Awesome. Now Awful. Avoid
This was not the relaxing getaway we booked — and certainly not the experience we had in the past at the Vulcano.
On arrival, we were told the main restaurant was permanently closed for evening dinner until early November — something never mentioned during booking our half-board stay. Instead, dinner was served in the pool bar, with a menu of bare-bones, fast, ultra-processed food, poolside furniture, and staff cleaning around us as we ate. It felt like a budget hotel canteen, not the 4-star dining experience we had booked.
What made it worse is how deliberate the lack of transparency felt. No warning, no option to cancel, no apology — just a quiet downgrade passed off as normal.
The hotel has also completely changed its vibe. Today it caters to large groups of younger guests, resulting in high noise levels and untidy public areas. This marks a clear shift from the quieter, more relaxed environment previously associated with the property.
A small drink discount and late checkout were offered as consolation — far from adequate given the poor experience.
We’ve stayed at the Vulcano before and had a great time. We won’t be returning, and strongly advise others to avoid for now
Glenn Anthony
Amazing stay! Breakfast was amazing staff very helpful. It’s spotless!
Rooms cleaned every day. Will definitely come again. Only one thing if your coming there is loud construction work being done here but didn’t effect our stay. New management need to also put music by the pool could do with being more lively as there’s no entertainment but we would still come back.
Emily Parks
Place has zero atmosphere- we are not party people but there is no music, no activities, no good vibes around the hotel even in peak season.
Construction going from 10am in the morning right beside the pool - very annoying
Sunbed wars occur everyday..
Rooftop UP! Poolside extremely expensive for one day..
Been to other hotels in the area for cheaper and they were 100% better.
Won’t be back to this one unfortunately…
Niall Rooney
Hotel Vulcano is an absolutely amazing hotel , from the staff to the accommodations we have had the best stay possible in Tenerife. From day one the staff has been so so friendly going the extra mile to ensure the most comfortable stay possible. The breakfast buffet is one of the best I’ve seen in any hotel I’ve ever been and the pool is fantastic, I honestly could not recommend this hotel more.
Alyson Marshall
First of all, I just need to say Pedro the lifeguard is amazing he could not do enough for my family and l. He assisted my husband in and out of the pool on a daily basis on the special seat this made my husbands holiday so much more enjoyable as he has mobility issues. This has always been a worry for us in other locations.
The staff are all amazing and friendly,
And nothing is a trouble to them . The location is perfect. We will definitey be coming back to this hotel soon.
Personally I did prefer the hotel when we arrived as it was not so busy and sun beds were more readily available but this is only to be expected once the school holidays started.
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4.5
Google reviews (6823)
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Sun-drenched days of heavenly relaxation are waiting to be enjoyed at the H10 Las Palmeras, on the splendid island of Tenerife. Sitting just a stone’s throw from the ocean in the fabulous resort of Playa de Las Americas, this stylish family-friendly...
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4.5
Google reviews (6823)
Gary Jones
The hotel is lovely. Food is nice, service is great, facilities and daytime/evening entertainment are great. Location is great.
However, a couple of things they can improve on:
- The air conditioning in our room was terrible and it was so hot in the night. We asked reception twice to resolve it and they said it was fine, but it wasn't.
- There were no inflatables allowed in the pool which makes it less fun for the kids.
- There were about 20 tables available for the evening entertainment with a hotel of hundreds of guests. There is room available to move the stage somewhere else to accommodate more tables.
Overall an excellent hotel apart from the above.
Tímea Kaszás
We were staying 8 days here, and were satisfied with their services. The interior and the garden of the hotel is beautiful. The staff was kind and flexible. The food was great, and the room was clean with a beautiful view to the ocean. There were many programs: volleyball, ping-pong, tennis matches, evening disco for children to entertain guests. Great goups were forged by the evening. Do not miss the smoking area at the evenings, you can find the funniest people there ;)
Janine Dolan
Hotel was in a great location, direct access to promenade through the pool area.
Room was more spacious and we got a bigger room than expected, however the floors very dirty even when cleaners came which meant we couldn't walk around barefooted. We had three balconies, one with sun loungers which we used in the afternoon. It could have done with a little kitchenette.
Animation team (Javier/Laura) was great and entertaining.
Reception was very slow at times.
There was a smell in the evening time which attracted cockroaches.
Drinks in the bar were amazing.
Pool area was lovely. We never had a problem getting loungers after 11am so there is absolutely no need to get up early and reserve these (which is not allowed anyway). The bigger pool was warmer than the smaller one. Depth of both pools were perfect.
Wristbands for the room to get in and out of and pay for drinks was convenient. Much better than carrying around a key card.
We had a nice view of the pool area and ocean.
There was a variety of food each night and it was a different theme every night. Basically there was always something for everyone and I have one picky eater.
As the location is right on the promenade, we went for a walk each night and didnt take advantage of the evening entertainment. There is plenty to do around the hotel. We used the tennis court by the promenade a few times.
Wesley Dowell
After staying here a few times previous to the renovations we thought we would stay again after previously enjoying our time here .
First thing is the renovations carried out really is stunning . It’s a really chilled out atmosphere. The pools and gardens are beautifully kept and always a sun lounger .
Our only criticism is our room patio door was very stiff so was a struggle to even sit outside at times .
The biggest disappointment was the Reception staff actually went out there way to be rude very disappointing indeed . Although not all of the staff were like that .
The main disappointment was the amount of stag parties were staying at the hotel . Not that they were causing a massive nuisance other than swearing and playing there stereo full blast over the hotels music . It’s just as a family holiday we’d of opted to stay somewhere else had we known this .
Other than that the hotel is very well located .
KAVMCCESQ
I stayed here with a large group of 40. Took a while to get everyone checked in.. obviously. We had plenty of areas to relax whilst we were waiting
We stayed all inclusive, food was there for every possible taste and each day we were treated to something different.
We had to pay for our own drinks, if I was in a smaller group I would opt for all inclusive.
Fun games every day at the pool, archery, tennis et al
At night, we had live music and DJ's.
Staff are friendly, approachable and resolved any issues promptly.
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4.7
Google reviews (865)
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The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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4.7
Google reviews (865)
Jennifer Wood
Stayed here last week in room 136A in a suite the rooms were lovely lots of room never seen so many coat hangers. Had our beds turned over and a chocolate left on the bed too every evening. Food was good lots of choice all the staff very helpful, entertainment good too especially Freddy Mercury tribute act, acrobats and flamenco dancers. Plenty of sunbeds too, only thing that I was upset about was on my last full day I nipped to supermarket across the road for some fridge magnets and was literally half an hour to get back to find my towels, book and sunhat had been removed as the lifeguard had removed them because I wasn’t there, yet 2 days before there was 2 sunbeds left for 5 hours and the towels were not removed, I get that people cannot claim sunbeds then they disappear for hours on end before returning but to remove them after 1/2 hour was a bit mean. Would definitely go back and recommend this hotel to all my friends despite the towels episode
Adnan Jakubovic
I stayed with my wife for 10 days in a hotel and it was a really nice experience. The room is nice and super clean, and the staff is very professional and friendly. I really don't have a complaint, maybe one small minus is that during the lunch break, it would be nice if the bar at the pool had a bit of music, some easy deep house, it will definitely raise a bit of atmosphere.
Anyway, I am leaving 5 stars without any regrets.
Dan Spenceley
Recently stayed here for our first trip to Tenerife.
We were in a standard room, and for it being standard, it was really nice. Very spacious bedroom and bathroom, along with a walk in wardrobe and safe. The room had both air conditioning and a ceiling fan. Cleaning service was faultless.
Our room was on the ground floor, but we still had access to an outdoor area with two loungers of our own, and a small shared grass area with rooms along our side of the hotel.
The pool area was well sized, with plenty loungers. Only had an issue getting a lounger on 1 of the 7 days, but that was more because we were later than normal. As well as the two pools on the ground floor, there is an additional rooftop pool with more loungers.
The breakfasts were good, with a good range of options. Main positive for me was the egg station where a chef was always on hand to make an omelette or fried eggs. Can’t speak for the restaurant on a night as we went out to eat each night.
I would say this hotel has a very chilled atmosphere, no doubt helped by the fact it’s adults only. The staff are very pleasant and always seem happy to help.
Location-wise, it is really close to the beach and many restaurants, albeit it is atop a small-ish hill. Wasn’t an issue for us, but something to note, in case this could be an issue for you.
Overall, I would very much recommend this hotel, and would definitely consider returning.
Jon S
So impressed by this hotel! Exceeded our expectations! Rooms are comfortable, pools are heated and has plenty of loungers. Breakfast great with lots of choice and the location is perfect. Booked for next year whilst still on holiday! Can’t recommend highly enough!
GM M
For the reviews around other hotels in the area this place is very quiet and peaceful. Haven't been to the pool to much but whenever I look down there is sun beds staff are friendly and the rooms are very good. Only negative I have is the fridge turns off when you take out the key card which was nearly problematic for my medication that needs to stay cool. Breakfast there is a good amount of choice.
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4.6
Google reviews (1527)
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A wonderful holiday experience awaits at Marina Suites Gran Canaria, a superb modern nautical-themed aparthotel in the beautiful island of Gran Canaria. This charming getaway in the resort of Puerto Rico is ideal for a feast of fun in the sun. Cool...
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4.6
Google reviews (1527)
Stella
This hotel is truly a hidden gem! From the moment we arrived, the reception staff were very professional. They informed us that our room wasn't quite ready, so we decided to have lunch in the bar area, where the food was delicious.
When we finally checked into our room, it was immaculate. We appreciated the thoughtful touches, such as a bottle of wine and some sweets.
The pool was quite spacious and offered a stunning view of the Atlantic Ocean and the bay area. There were plenty of sun loungers available, and reservations were not allowed. The adult-only area was a welcome break from the main pool and was surprisingly tranquil, considering it was next to the pool.
Overall, this was an excellent last-minute booking. We are glad we chose this hotel and will recommend it to our friends.
Joseph Clark (Joe)
Loved it here. The location is ideal right on the bay, flat area which was great especially with my 2 year old and her pram.
The rooms are really big, plenty of space and very comfortable. The cleanliness is the best I've ever seen in a hotel and the staff are all attentive and can't do enough to help.
The swimming pool is great, really nice to swim up to the edge of the pool to look out to the bay and the sea.
100% coming back here again
C M
Had a great week at Marina Suites, the only hotel we choose for Puerto Rico. Room was lovely with view of Marina and Sea. Very clean and staff all friendly. It is mostly the same staff from previous visits, so consistent on service. Recommend transfer service via hotel as worked out cheaper than taxi and cars more modern. Pool was a little cold this time, but always managed to get one of the large beds after 9am.. We will be back!
Adrian Jeffers
Spent a week in room 307, very nice apart/hotel. Service from the staff was great, they were helpful when needed.
The breakfast buffet was good, the pools were very clean and our room was nice, good value for what we paid.
The location is great with the marina 5 mins walk, local restaurants, 8 mins walk and further shops and restaurants 25 mins walk from the hotel, great amenities close by.
Hotel is easily reached by local bus from the airport, which we used coming and going, very economical and comfortable.
Amadores beach is the best and also walkable from hotel, approx 30 mins.
All in all a great hotel that we would recommend.
Craig Donnigan
What can I say about this place, from start to finish although this is our last night here
Check in easy offered glass of cava but just opted for water
Room clean and large
Nice message left for us with a free bottle of cava.
Pool area lovely although pool could use a little tlc, few tiles misisng
Adults only area a nice relaxing area away from the noise of the pool
Made a new friend seems the may have a resident cat
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4.2
Google reviews (1024)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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4.2
Google reviews (1024)
Graham Warnock
A Slice of Paradise – Absolutely Faultless
We’ve just returned from the most incredible stay at Barceló Playa Blanca, and I honestly can’t recommend it highly enough. We booked into the Adults Only Royal Level, and it was nothing short of amazing.
From the moment we arrived, the staff were warm, welcoming, and genuinely friendly—this was consistent throughout the day, every day. Not once did we encounter a single issue with service or manners, whether early morning or late at night.
The Royal Level infinity pool and bar area is a dream—beautifully designed, never overcrowded, and the perfect place to relax with a cocktail while soaking in the stunning views. It felt peaceful and exclusive without being stuffy.
The restaurant food is of Michelin-star quality—every meal felt like a fine dining experience, with beautifully presented dishes and flavours to match. Whether you’re there for breakfast, lunch, or dinner, the quality and attention to detail are second to none.
Another standout for us was the gym, which was surprisingly well-equipped and spotless. It made staying active on holiday easy and enjoyable.
Even outside the adults-only area, the atmosphere throughout the hotel remained relaxed and chilled, making it a perfect choice whether you’re seeking tranquility or just a refined getaway.
We’ll absolutely be coming back—this place is a gem.
G Galbraith
My wife and I stayed here in December for our anniversary. A beautiful hotel! The lobby was amazing. It is a massive complex so it may be a little bit of a walk to your room. My wife got us the ground floor room with the community pool right outside the back door of the room. The water is not heated so it was not possible to use it during this time. The main pool is also massive with a heated and non heated section. The heated section was warm enough to get in for me but not for my wife. So it could have been a few degrees warmer. For food they have a snack bar and the main dining area for breakfast, lunch, and dinner. The snack bar was great with several tasty options. The main dining was good but not great. I have had better at another hotel. Overall it was a great stay and I would recommend, but if you are staying here for your entire vacation make sure to venture out and try other food because it gets much better that what you will get here.
Kris Phelps
Wonderful hotel.
From the moment you arrive the views are stunning, the colleagues who greeted us on reception were so friendly and welcoming.
The room was lovely, very spacious, large bed, clean, modern.
There is plenty of seating and places to find your space to enjoy the facilities.
The food was good and enough variety to ensure it didn't feel the same each night.
Champs which is the sports bar was brilliant, again lovely colleagues on the bar, drinks were great.
I would recommend and will be back
D T
We recently stayed as a family of 4 this summer. The hotel is modern and expansive with over 700 rooms in several blocks and a central large pool and dining area. There are also several swim up suits in a separate block courtyard. However we were unable to book these due to restrictions on young children being allowed to stay in these rooms. We had a fantastic balcony and view overlooking the central pool and sea. The building blocks to the left when looking out to sea were quiter as they were away from the loud evening theatre and entertainment (Disco starts at 10.30pm).
We stayed half board and dinner could be swapped for lunch. Only the buffet was included. We were confused if there were 1 or 2 buffet restaurants before we arrived. But essentially there is one large buffet food area, with two different seating areas with different decor on either side of the restaurant, the food serving area links the two seating areas and the same food is shared through the entire buffet. The food is variable in quality. The freshly grilled fish and meat and local dishes such as mojo potatoes/croquettes tended to be the best cooked. But other dishes like the freshly cooked pasta station were disappointing. The two specialty restaurants were not included so the food especially if full board would be quite repetitive.
The rooms were comfortable modern and well equipped, one of the pros of the hotel. The air conditioning worked well and we had no problem with noise. The TV plays a range of international channels, YouTube and Netflix if you have your own account to sign in with. The mattress and pillows were comfortable and we found the storage sufficient for a family of 4.
The cons of the room were that the bed came as two singles essentially pushed together with a thin sheet and no duvet, but we asked housekeeping who provided blankets and a fitted sheet for the entire bed. There is also a motion triggered light for the toilet which can be blinding in the middle of the night. The frosted glass shower is in the middle of the room so might be troublesome for those who need more privacy when showering.
One main issue of the hotel is the lack of shade around the pool. There are plenty of loungers but limited parasols, which lead to a comical race for shaded sunbeds when the gates to the fenced off pool area is unlocked at 9am. The pool itself is large and sectioned off to a heated side (although still slightly cool when first getting in) and a larger unheaded side. There is also a shallow and significantly warmer kids pool with several slides next to the kids club.
The kids club runs the entire day with the ability to drop off children over 4 at any point without prebooking. Children under 3 are allowed in to use the space but only with their parents. Apart from this there were few planned kids activities a part from a scatter of a few brief pool games. The teen area was also underutilised was a huge mainly empty space near the theater. There is one x box and one ps5 which can used used for 2 hours between 5pm and 7pm but the controllers and tvs are switched off at all other times.
If you had a late check out there are also two shower rooms which can be booked in half an hour slots in advance. These were very useful but swelteringly hot.
We had no problem with the service, the staff appeared to be professional and helpful. The reception team were also very patient and helpful tracking down a lost bag on the coach transfer.
GFF
Currently staying for 4 nights. All staff are so friendly and polite. The Hotel is very big with a large pool to accompany it. Lots of choice with food available. Local to other restaurants, bars shops, beach etc. Massage given was so good...just her gentle touch made a huge difference. Enjoyed the Spa area too. First time to Lanzarote and such a nice Hotel for visiting somewhere first time. Will definitely come again. Thank you.
Update: sorry only just saw your reply and we back in England now. We checked out yesterday, room 6381. Thank you and hope to see you soon.
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4.7
Google reviews (2184)
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Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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4.7
Google reviews (2184)
Shola-Ray Kaur
My sister and I came to Gran Canaria for the first time and honestly, we couldn’t have asked for a more perfect experience.
From the moment we arrived, we felt completely taken care of. The hotel was stunning, genuinely something out of a dream. What really made it special were the people, every single member of staff was so kind, so warm, and genuinely helpful — nothing was ever too much. Any question we had, any little thing we needed, they were always happy to help. They made us feel seen and well looked after.
The little touches were everything — from the chocolates left on our bed (so cute!) to the friendly chats and thoughtful service. There was an amazing perfumery in the hotel, live music, the spa/pools and breakfast was next level. They had little turtles there as well, which made it feel so calm and special. The service, food and overall vibe was immaculate.
This wasn’t just a trip — it was an experience we’ll always carry with us. We already know one thing for sure; we’re coming back here, we wouldn’t stay anywhere else. The hotel, the staff, the whole energy — it’s unforgettable.
Thank you so much to all the staff for being so beautiful and making our time so special. You really made our trip something we’ll treasure forever - We can’t wait to see you again soon ❤️
With all our love,
Shola-Ray & Chanté Kaur
Sofia Shell
Disappointing Experience
I visited the hotel on August 5th, 2025, with my mother, hoping to enjoy a lunch meal at one of the cafe. I had stayed here many years ago and was excited to return, especially because the building and lobby are still incredibly beautiful.
The food is still quite good but the service is very slow, we were waiting almost half of hour for a simple order.
Unfortunately, the overall experience was far from what I expected from a 5-star hotel. While passing through the lobby, I witnessed two staff members—what seemed to be part of management (a man in a black suit with glasses and a woman in a purple dress)—arguing loudly with upset guests right in front of everyone. Their tone was aggressive and unprofessional, which left a very negative impression.
I also spoke to other guests who mentioned that the service quality has declined in recent years, which many attribute to poor management. It’s a shame because the hotel has great potential, but it’s clearly not being lived up to under the current leadership.
P.S.
I read your AI generated response and do not fully understand what you mean. If I come to hotel to have a lunch, do imply that I am not a guest? What kind of family related you mention? Sorry but I think you are being extremely rude to me and confusing me with someone else
Ricardo Dominguez
Just spent three nights here with my family and we had a wonderful stay! Our room was nice and clean, and the staff were incredibly polite and helpful. The breakfast was very good, though do note it's €25 per person. We also enjoyed the beautiful hotel and nice swimming pool. Just remember that extras like the wellbeing center and parking (€20 per day) come at an additional cost. Highly recommend!
Ailish Stoddart
Me and my husband have just spent a week here and can’t speak highly enough of this hotel!
From the minute you arrive it is pure luxury. Incredible staff, lovely food and drinks, the pool area is amazing - special mention to the pool bar staff for being so accommodating- and beautiful rooms.
We can’t wait to stay here again!
Traian Patrascu
It’s a charming boutique-style hotel, but it’s starting to show its age — small issues in the room like the soap holder falling off can be a bit annoying.
The biggest frustration was discovering that the beautiful pool shown online is only available to guests staying in suites. If you want to use the pool, be sure to book a suite!
Very good breakfast and everyone is very nice !
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Immerse yourself in a heavenly adults-only experience at INNSiDE Fuerteventura - Adults Only, a fabulous hotel situated along the turquoise coast of one of Spain’s magical Canary Islands. Boasting direct access to the soft golden sands of Sotavento...
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4.5
Google reviews (4202)
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Jet off for a sensational sunshine holiday experience at H10 Gran Tinerfe, an imposing beachfront getaway in Costa Adeje the magical island of Tenerife. This charming getaway of relaxation, which specialises in holidays for adults, boasts contemporary...
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4.5
Google reviews (4202)
Jones Freire
We spent 7 nights at the hotel and enjoyed every moment. The reception team was warm and professional – we arrived early and were able to use the facilities straight away.
Spacious, clean room with a sea-facing balcony – the sunset view was stunning.
Great variety of food in all four restaurants. The bars were lively, and the drinks – even on the all-inclusive – were high quality and beautifully presented.
Daytime activities included games and pool foam parties, and in the evening there were excellent live shows.
Highly recommend for anyone looking for a relaxing, all-inclusive holiday with great service. We would definitely come back!
Juli Szaller
We had an absolutely wonderful honeymoon stay — one we’ll remember forever. The thoughtful honeymoon décor in our room when we arrived was such a beautiful surprise, and the special package set up at the Balinese bed created a memory of a lifetime.
The food was great throughout our stay, and the staff were kind and welcoming. The only thing we missed a bit was a wider cocktail selection at the bars — but everything else honestly more than made up for it.
Thank you for making our honeymoon so special! 💛
James M
Just returned from a fantastic stay at H10 Gran Tinerfe, and there’s so much to praise about this hotel.
Positives:
• Exceptionally clean, friendly, and well-maintained throughout.
• The staff are outstanding—especially Salvia on reception and Elvira and Maryanna from the animation team, who both went above and beyond.
• The main buffet offers a great selection with freshly cooked meats prepared daily by the chef for both lunch and dinner.
• There are three on-site restaurants available to some board guests for more varied dining options.
• An in-house coffee shop serves cakes, coffee, and ice cream—perfect for a midday treat.
• Three pools: Two larger ones kept at a lovely temperature, and one smaller square pool that’s more peaceful and suited to older guests.
• Daily animation schedule, evening entertainment with quality acts, and plenty of activities including tennis, ping pong, and a pool table.
• Rooms are modern, spotless, and cleaned daily, with a mini-bar restocked with 2 Cokes and 4 waters each day.
• Amazing air conditioning, plus three jacuzzis and four VIP beds around the pool, all free to use.
• The hotel is perfectly located—right by Playa de las Américas but without the noise of the strip. It’s arguably more Playa than Costa Adeje, but in a peaceful zone.
• Adults-only, which helps keep the vibe relaxed and calm.
Minor Negatives:
• Bar snacks need improvement—options were limited to pre-made sandwiches, salted crisps, and basic snacks.
• The confusion between American and British terms was a small but noticeable issue—especially when “fish and chips” turned out to be fish served with crisps (potato chips), not fries. Clearer labeling would help avoid this kind of mix-up.
• No self-serve drinks at meals or poolside—it’s all bar service. At busy times this can mean a wait, especially for second or third rounds. That said, waits were rarely more than 3–5 minutes outside and usually no wait indoors.
• Some room furnishings show light wear, which is understandable given the volume of guests (estimated over 3,000 at full capacity).
Overall, this hotel exceeded expectations. Great food, welcoming atmosphere, and top-tier facilities—highly recommended for a relaxing adult getaway.
Sue Cook
Had a beautiful week here and have already booked for next year. Very clean hotel, the staff are amazing, friendly staff. Three beautiful pools and three jacuzzi. We went for privilege and absolutely loved the experience. Not one issue with finding a sun bed, no matter what time of day. The only thing was the meals in Mirador were so large, we struggled to eat a whole meal but the food was lovely with really nice speciality restaurants. Would highly recommend this hotel if you want a bit of luxury, that is near to everything.
scott williams
By far the best 4star hotel i have ever stayed at ...the food quality,variety and choice of on-site places to eat was superb. So so clean and the friendliness and service from staff was amazing.
Excellant facilities and I would recommend going all inclusive...only negatives for me personally is some of the decor in the rooms is a bit dated/worn however still spotless. Also the smoking area is right next to the table tennis...overall I will def return ..well done this is how a hotel should be run!
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4.5
Google reviews (2352)
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A thrilling holiday adventure awaits at Spring Hotel Bitacora, a superb family-friendly getaway in Tenerife’s popular resort of Playa de las Americas where you are invited to discover the real meaning of fun. You’ll stay in modern and stylish...
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4.5
Google reviews (2352)
Roxanne Guest
Incredible week! I’ve just been here with my two kids and sister and it was incredible. The staff are extremely friendly and attentive. We did the all inclusive package and the UP option. The kids attended the kids clubs which they loved - Dogman and the rest of the team do so much with the children. On the last day my youngest who is 5 even baked some cookies to take home. The experience on the rooftop is beautiful with incredible views and again great service. We honestly couldn’t fault the hotel. The location is perfect just down the road from the strip. I’d seen some negative reviews about the speed of service at the bar which I would have to disagree with as the team are walking around the tables constantly taking orders and delivering them to the table. I think the negative reviews are based on people being impatient. We will definitely be returning next year and will probably stay a little longer.
Rob M
Amazing hotel. Everything you need under one roof.Have been coming to Tenerife for years and it’s the first time we’ve hardly left the hotel. The kids club have been amazing with the kids and do so many great different activities. They put a lot of effort in day and night. My kids are obsessed with dog man especially and how involved he gets with all the activities. Absolutely loved the pink show for the Nighttime entertainment. Kids loved it to and danced all night. Will definitely be returning for next year.
Chelsea Hamlett
The hotel facilities, entertainment & Food are brilliant. Brilliant for family's, great water slides and pool areas! The location of the hotel is perfect, close to shops and the night life. Pick up points opposite the hotel for days out also. The only downside to this hotel is the food & drinks service, very slow and long queues for drinks. Each time a customer orders a drink, you have to scan your wrist band, makes the service very slow. Brilliant idea that your room key is your wrist band, very easy to get around the hotel. Lots of food options. The evening entertainment is amazing, really good shows, great for the whole family, magic shows, rock shows, singing.
Rachel Lloyd
We had a fantastic time at the Bitácora Hotel. The staff were all incredibly helpful and friendly. A special shoutout to Berliza from the entertainment team – she was amazing, full of energy, and made every activity so much fun. The entertainment overall was excellent, and the hotel was clean, modern, and welcoming. We’d definitely come back
Stephanie Murray
Excellent hotel and will definitely return. The kids entertainment crew have been fantastic and my son enjoyed going to kids club daily with Dogman and the other staff. Food very good for an all inclusive, particularly the Papayas bar. We had booked UP and the rooftop terrace is great too. The only downside is sunbed wars in the morning, however we did not participate and still managed to get a seat each day. We’re already looking for dates next year,
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Secluded Coastal Retreat
4.6
Google reviews (3906)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (3906)
Cedric White
DO NOT STAY HERE: Extremely Disappointing Service Experience
While some of your services at the property have been good, others have been absolutely unacceptable, and my upcoming review will reflect that.
At your pool and bar area, my wife and I have been consistently treated as if we were invisible. We have personally witnessed multiple groups come in after us, receive immediate service, and enjoy full attention, while we sat waiting—often without so much as an acknowledgment. Over the past three nights, the only way we were able to get served was for me to physically go to the bar myself.
On the beach, the experience was no better. We waited over an hour and a half for seats. We arrived on the shuttle with several other families, who all appeared to be seated quickly with no issue. It wasn’t until we questioned the long delay that we were told we would be next. Even then, we waited so long that we ultimately gave up and returned to our room.
This is incredibly disappointing—especially as this trip was meant to celebrate my wife’s birthday. We specifically chose your resort expecting quality service and hospitality, but instead, we’ve experienced the opposite.
Unless you want to be ignored, stared at , not serviced, have to flag down staff, and then have them lie right to your face . People of color DO NOT STAY HERE!
Konrad
I generally consider my stay at the Ritz Carlton Abama to be enjoyable. I expected more, but there were a few things that disappointed me.
Positives:
• Very friendly hotel staff, including everyone at the reception, pool, beach, and restaurants.
• Delicious breakfasts.
• Room cleaning twice a day.
• Taxis arrive quickly and will take you anywhere you need.
Negatives:
• The restaurant does not offer a buffet for dinner.
• The two best Michelin-starred restaurants were closed, even though we came for vacation in July, which is exactly when they should be open since this is when travelers come for holidays. We had to use other restaurants with a limited theme and a very small selection of dishes. Several of the remaining restaurants aren’t even open every day, but for example only 3–4 days a week.
• In the restaurants, there are many dishes on the menu that are only available for two people, and when my girlfriend wanted to order just one dish, she couldn’t, as they would only prepare it for two. There were many such dishes. This is a complete red flag.
• Everything is far from the hotel.
• The pool is small, and it is impossible to swim there because it is crowded with children, while the retreat pool is only available for villa guests. This is extremely unfair
• When I would turn on the air conditioning in the room, water was dripping from the ceiling
I will probably not return there, as the lack of a dinner buffet is a red flag, and the on-site restaurants are outrageously expensive. Also, the inability to use the retreat pool forces you to swim in a small pool crowded with screaming kids, which is simply unacceptable. Because guess what… other pools were also closed for holidays. How can you close 2 main restaurants and the pools for the most important vacations month of the year!
Fatima N
My husband and I stayed at the Ritz Carlton, Abama in January 2025 for our honeymoon. The trip itself was beautiful—stunning grounds, luxurious accommodations, and a peaceful atmosphere. We truly enjoyed our time there.
However, shortly after returning home, we noticed an unusual charge on our account that did not match anything we spent during our stay. We found this suspicious and immediately reached out to the hotel. Since then, we’ve contacted the Ritz Carlton multiple times—by phone and email—but have received no resolution.
Each time I call, I’m told to send an email and that someone will get back to me. It’s now been several months, and no one has followed up. No explanation. No refund. No accountability.
It’s extremely disappointing that a hotel of this caliber would be so unresponsive to a billing issue. Because of this ongoing situation and lack of support, I’m forced to give one star for service. It’s unacceptable that I’ve been chasing this since January with no resolution in sight.
Update: someone from the hotel finally reached out to me below responding to my message and as I sent information over to the email provided, no one replied.
Trevor Naudi
This is a fantastic resort with great facilities and dining options.
The rooms are very comfortable and spacious. We also had a wonderful view looking onto the main pool and golf course.
If you are after a relaxing time, you can get a sunbed by the main pool or even find your way down to the hotel's private beach (transport by mini train is offered daily).
There are numerous restaurants in the hotel (a number being Michelin star restaurants!). Service is great and food is excellent.
The hotel's buffet breakfast is brilliant with a wide choice of hot and cold items including live egg stations. For breakfast you can choose between indoor as well as outdoor seating.
You will also find a great lobby bar which is the ideal place for a drink in the evening while live music is played in the terrace.
There are also a number of boutiques in case you are after some shopping ;)
The hotel is a little distant from other towns and beaches so you will need a car if you'd like to discuss south tenerife.
Great hotel overall!
Nikita Khudyashev
This was our first time staying at a Ritz-Carlton, so we can’t compare it to other properties in the chain. However, we have stayed at several Melia hotels on this island, and Ritz is on a completely different level — much better in terms of service, comfort, and atmosphere.
Highlights of the stay:
• Exceptional service
• Stunning views and elegant, spacious rooms
• Beautiful pools and a clean, peaceful beach
• Great location — just 5 minutes by car to a well-stocked supermarket where you can buy anything you need
• On-site restaurants are high quality, though quite pricey
What could be improved:
• Breakfast variety: we stayed for 4 nights, and the selection was exactly the same each day. A bit more diversity would make mornings more enjoyable.
Overall impression:
The best hotel we’ve experienced on the island so far. Despite some small areas for improvement, we would definitely come back again.
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4.7
Google reviews (9435)
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Situated next to the sea in the vibrant resort of Playa de Las Americas, the H10 Conquistador is an ideal choice for a relaxing getaway. This all-inclusive resort features a variety of facilities and modern rooms. Guests will be treated to a diverse...
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4.7
Google reviews (9435)
Liam McDonnell
Having stayed there for 9 nights, this is my analysis. Its well kept, staff were friendly and food was absolutely class. But there is room for improvement.
First, the lifts are too small given the busyness of the hotel and you often have to squeeze in on strangers and we often had to wait about 2 or 3 times for a free lift. They should be double the size that they are.
Second, I put out towels at 8 one morning and they were taken down 40 minutes later on the grounds that they were reserved.
Thirdly, staff need to be more attentive as I went to put money on the bracelet key and I had to say my room number 3 times as the woman at the desk was not paying attention to my words.(3 not 2)
Finally, the noise from the stage goes on until 11 some nights and it's not fair on those who had a busy day or have an early start the next morning who need sleep.
Again, it's a great hotel but there is room for improvement.
Danger0101
loving our stay at this hotel so much to do we went privilege all inclusive and it's amazing. The best part is the spa water ones free. Also save 20% on massages. Not having to worry about much and being able to stay at resort mostly is worth it in my opinion. Also on day 1 we met a great bell boy who's really good at his job and super happy. Great man took us to the room and explained the features and even the resort features.
Guy Harvey
Lovely trouble free week. The staff work like clockwork at meal times and are always smiling. The 8am embargo on sunbeds is a great idea and makes getting a sunbed a lot easier. Food was always nice and hot and some lovely dishes. Ideal location. Nice clean rooms. Pool lift was brilliant and the accessible room was perfect. Tui were great also
annie johnson
We had our hair done with Rita and she was amazing! So attentive and professional and gave us the best bouncy blow dry ever! She’s made my friends birthday even more special and she is a testament to the hotel!!!! Rita we love you
All the staff are amazing and the food is unreal, definitely have had our moneys worth and will be returning
Anaclet Fountain
My stay was a mixed experience. The hotel itself is incredibly elegant and spotless, with service that's truly impeccable. The staff are attentive and friendly, making you feel completely welcome.
However, stepping outside is a different story. The surrounding streets are unfortunately full of rubbish, including a lot of plastic and even broken glass, especially in the nearby landscaped areas. What's more, directly opposite the hotel, there's a parking lot where homeless individuals are living in their cars. The area smells bad. It's a real shame and detracts significantly from an otherwise fantastic hotel experience..
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4.7
Google reviews (4797)
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A magical holiday experience awaits you at the H10 Atlantic Sunset Horizons Collection, a luxurious 5-star escape in a picturesque setting facing the sea in sun-soaked Tenerife. This getaway has superb infinity swimming pools, a well-equipped spa, a...
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4.7
Google reviews (4797)
Elizabeth Finlay
Absolutely beautiful location. Privilege service is worth every penny. We were all inclusive too and the variety of food and drinks was first class. With privilege you can book other restaurants too as often as you’d like and the Buffett has great selection. The staff are all very professional and have good sense of humour. There’s something for everyone at this hotel but our favorite location was the roof top with the infinity pool. What a view The rooms are serviced every day and mini bar is included in the price and topped up every day with drinks crisps nuts and sweets. We have loved our stay and can highly recommend the hotel. Can’t wait until we stay again 🌅
Sandra Lwin
I stayed at this hotel end of June for 5 days and I have to say, this was a great stay and I’m so glad we chose this hotel.
I started writing this review and honestly it started getting so long because of all the positive things we experienced. Food, service, cleanliness, drinks, amenities, children’s entertainment, gym and swimming pools were all amazing! We didn’t use the spa so cannot comment on that but I would have given it a go if we had stayed for a longer period of time. The rooms have everything you need including a fully stocked mini fridge, snacks, kettle and coffee machine. Bathrooms are clean and provided robes and slippers plus all the toiletries you could need. Even all the public bathrooms such as by the pools and restaurants were always very clean.
The only negative was for the first two nights we could very clearly hear the family in the room above, where young kids were running and crying at midnight which I know is nothing to do with the hotel but I wonder if it’s because the walls and floors are thin?
I would recommend this hotel to anybody looking for a nice family holiday. I have to say the staff make this place what is…the waiters and servers, the kids club and entertainment staff, reception and especially the cleaners…they all do a fantastic job and I wouldn’t hesitate to come back to this hotel again when visiting Tenerife.
Colm Foley
A Fantastic Family Stay – We’ll Be Back!
Such a beautiful hotel. From the facilities to the food and most of the staff, this place is nothing short of perfect for families — whether you have young kids or slightly older ones.
We booked the Privilege package, and it was absolutely worth it. Access to the exclusive rooftop pool and priority bookings at the themed restaurants each night really made the experience extra special.
Don’t miss Stromboli’s Italian Restaurant on site — the food was perfect for both adults and children, and the service was outstanding. A big thank you to Pamela for your warm and welcoming hospitality.
As H10 hotels go, this one is truly exceptional. Thank you to all the wonderful team at H10 Atlantic Sunset, Tenerife — we’ll definitely be back next year!
Quinn Hartley
We’ve just left H10 Atlantic sunset after 10 days and have had a wonderful time. We chose this hotel for its family friendly amenities and it didn’t disappoint. Our room was bright and spacious perfect for 10 days. There are multiple pool areas, a lively area for families which my 7 year old loved, leaving 3 other pools with a calmer, relaxing atmosphere away from the kids. The staff were wonderful at all the restaurants, bars and especially the kids club. My daughter can’t wait to come back, specifically for the staff. She loved Daisy club and the disco every night. A massive thank you to all of the staff who made this a wonderful holiday, especially the team at The Daisy club who ensured my daughter had the best holiday. She will miss everyone so much and especially Alicia from Daisy club! We hope she’s here next year to see again. X
Flora Kovacs
Absolutely loved our stay at the Atlantic Sunset! This hotel truly delivers what it promises—modern, spacious, stunning views and warm service.
From the beautifully designed rooms to the relaxing pools, and assortment of the dining options everything felt thoughtfully curated for a perfect palmy getaway. We had a blast from start to finish!
Special thanks to Barbara (Guest Relations) who went the extra mile in welcoming us and making us feel extra pampered! :)
It was difficult to leave but we left fully recharged!
(PS. The natural pool and cozy area in front of the hotel by the rocks were a plus for us)
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Enjoy ultimate comfort and relaxation during a sublime 5-star Tenerife Holiday, staying at the magnificent Hotel Hacienda del Conde Golf & Spa in Buenavista. Looking out over an impressive 18-hole golf club, designed by Severiano Ballesteros, and...
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4.6
Google reviews (2157)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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4.6
Google reviews (2157)
Veera
⭐⭐⭐⭐⭐
We stayed at Roca Nivaria for 3 nights with our baby and had the most amazing time! The food was next level—fresh fish and meat cooked right in front of you, made to order, plus loads of delicious variety at every meal. The pools were absolutely smashing, with gorgeous views and the perfect vibe for both relaxing and enjoying family time.
The patio was stunning—spacious, peaceful, and the ideal spot to unwind while the baby napped. The whole hotel was spotless, calm, and beautifully run. Staff were kind and helpful, making everything feel easy with a little one in tow. A dreamy escape—we’ll definitely be back! 🌴☀️👶🏼
Martin Wilkey
We spent a family vacation here for one week and it was enjoyed by all. The rooms are great with both ocean view and pool view. We stayed at an all inclusive package. The food was excellent for all three meals a day. They made eggs to order each morning or choose from the full buffet with lots of selections. Lunches had everything from the simple hamburgers and hot dogs to the full fledged buffet with lots of choices. The dinners also served steaks, pork, fish and beef cooked to order or the large selection of the buffet or both like I enjoyed. A wide array of desserts were provided for each meal and multiple salads complimented each meal. The pools were all nicely maintained and towels available for your use. There are plenty of choices for kids from ordinary pools to the play area with multiple water slides and water park. They also have multiple play rooms for children that are both supervised and unsupervised. If you need to drop off the kids for private time, no problem. Overall I rate this resort with 5 Stars.
Cristian Crisan
Roca Nivaria Gran Hotel is a wonderful place to spend your time on a holiday with children. The location is excellent. We really liked that the hotel facilitated access to a beach. From the food, children's facilities, entertainment, everything makes this hotel the ideal place to go on a holiday with children. You can also go as a couple to relax at the bars, but it's not the same if you go with children. The outdoor area is incredible, it looks impeccable. The interior of the rooms should be renovated. If the details make you have the perfect holiday, you may be disappointed. I can't give the maximum score because in the room you could always hear the electrical panel, and in the bathroom the tank was making noise. Also the bathroom needs painting. As for cleanliness, I can't say anything, impeccable. Also for a 5 star hotel I expect that although comfortable, the bed is not a metal frame with hospital-type mattresses on top.
Also another minus is the cumbersome process by which you always have to scan your card when you drink and you are always given a receipt. The first few days after settling in, this made us very uncomfortable as we didn't understand the process. That is, you take the food at your leisure, and when you drink you are controlled. It's a little embarrassing. Another solution needs to be found.
The staff is generally friendly, but we also had less pleasant experiences with people who cleared the tables. We went to give the child food for lunch and because there were practically 2 minutes left until the restaurant opened, we were scolded in an unfriendly tone, we were shown the door and the clock. By the time the person in question finished scolding us, other people were already coming in as it was already meal time.
Overall, we felt good, the little guy liked it a lot and we recommend the hotel for those who know how to make themselves feel good and don't sit around analyzing and complaining about every little detail
Kate Wilkerson
We had a great 7 night stay here in May, all-inclusive. We were welcomed warmly by reception staff who made checking in easy. Initially we found navigating the hotel a bit difficult, a map/more signage might have been helpful. However, we got our bearings quickly and this was no longer a concern.
Staff were friendly and attentive, even ensured that I had everything I needed when falling ill at the end of our stay.
Our room was comfortable, clean and spacious. We loved our sea view balcony.
We were extremely grateful for the variety of food options at the buffet that covered many dietary requirements. Vegan food was clearly labelled and very delicious! If you weren't sure about anything, staff were happy to check ingredients with the chef which was kind.
More afternoon snack options would be our only suggestion for improvement.
The location meant that the nearby beaches, which provided some great snorkeling opportunities, were easy to access.
Overall, we had a lovely stay at Roca Nivaria and would recommend to others! Thank you Roca!!
Chris Prosser
We have just returned from a week's holiday and had a great time at the hotel.
We had a medical issue with our daughter and the hotel staff were very responsive and helpful in organising a doctor and also checking in on us afterwards.
The rooms were really nice and clean, plenty of space and very large beds.
All of the staff were brilliant and the animation team great with our children.
We are at the buffet all week and found it had lots of choice and was good quality.
Overall the hotel was great, very clean and we found plenty to do to keep the kids entertained. We will definitely return.
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4.6
Google reviews (5409)
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A luxurious stay at the 5-star H10 Playa Meloneras Horizons Collection. This opulent escape is situated just a short walk away from the golden sands of La Meloneras beach and is close to a range of shops, bars and restaurants. The hotel’s rooms and...
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4.6
Google reviews (5409)
Alyssa R.
I recently stayed at this hotel and had a thoroughly enjoyable and relaxing experience. From the moment we arrived, the atmosphere was calm and welcoming—exactly what we were looking for.
The food was excellent throughout our stay. There was plenty of variety, everything was fresh, and the quality consistently impressed us. The hotel also offered a great selection of alcohol, including recognizable name brands, which was a nice touch and made drinks by the pool or at dinner feel a bit more special.
Speaking of the pool, there were always sun beds available, no matter the time of day. This made it easy to unwind without the usual scramble to "reserve" a spot early in the morning. The staff were genuinely friendly and helpful, always willing to assist with a smile, which added to the overall relaxed vibe.
That said, there were a couple of minor disappointments. The spa area felt a bit outdated, we noticed that some pool tiles were coming loose, which could use some attention. Additionally, one evening was advertised as an Abba tribute night, but unfortunately, it didn’t deliver on that promise. It seemed like a mix-up or miscommunication, which left a few guests a bit underwhelmed.
Overall, these were small issues in what was otherwise a lovely and laid-back holiday. I’d happily return and recommend the hotel to others!! ❤️🥂☀️
Alan Chisholm
Fabulous complex, great pools and gardens. No sunbed wars here. Dinning room has a fantastic layout, lovely, helpful & friendly staff. We found we had a fault with the patio door of the room and that was permanently repaired within 2 hours. We will highly recommend this hotel and hopefully we will be able to come back too.
Gareth H Williams
In summary we had a great time, reception was friendly and helpful, rooms looked recently refurbished and were clean with plenty of storage space, the buffet food was varied and tasty and staff were polite and helpful. Infinity pool was our pool of choice and was really quiet and restful and although out of town, it was a really nice 15 min walk along the coast to the shops and restaurants. It's a great hotel....... So why mark it down, it's the little things....... the area was hit badly by Covid and the beach front amenities were run down or vacant, nothing the hotel can do about that, hopefully it will recover in time. As far as the hotel goes, bearing in mind it's sold as a 5*, you couldn't get a "snack" when you wanted one, the only pay restaurant alternative to the buffet was an Italian but not hugely impressive, they didnt replenish the bathroom "bits" or provide free water daily. As I say, it's just the little things......... All in all we enjoyed ourselves and will probably go back in a few years.
Mairi Hunter
I had a wonderful 5 night stay! I am gluten intolerant and the chefs were brilliant showing me all the food I could have and that was safe for me and I really enjoyed all the meals. I stayed half board, the quiet infinity pool area was beautiful, again the bar staff were great. The hotel is stunning and the staff are all very pleased to help if you need to ask questions. I would definitely return to this hotel!
Dan Harvey
Returned a few days ago from a lovely stay here.
An overriding feel here is one of peace and relaxation. Whilst we were in the first full week of the school holidays there was no sense of it being crowded though assumed it was near fully booked.
A major plus is the approach to sunbeds - these aren't supposed to be reserved and as a result there is a good deal more courtesy and respect between holiday makers. There are though genuinely so many sun beds, outside seating areas and the 4 posters nobody ever misses out or has to get up excessively early to get the best ones.
Our room was fabulous, lots of small touches, was well looked after by the maids and great bathroom, comfortable beds and fabulous sea view. AC was excellent in the room.
To explain that we went for the privilege package and are glad we did. Each of the a la carte restaurants are superb and whilst the buffet restaurant itself is perfectly serviceable, nothing beats being waited on! I would strongly recommend booking the Japanese restaurant on arrival (or in advance if possible) as this is only open 3 evenings a week and has limited capacity. This is an amazing evening as it involves show cooking. Equally the Italian, Gaudi (fine dining) and La Brasserie are all very good.
A couple of minor negative points - the checking in process, unnecessarily long and drawn out, kept waiting in reception for ages when all we wanted to do after a long journey was access our room, get changed, have something to eat and jump in the pool! A tour of the hotel on arrival I feel would be in order as well given it is quite spread out and not the best signposted. Also, some of the advertised activities appear to be forgotten about or certainly not very well promoted by the animation team.
Overall though would highly recommend!
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4.6
Google reviews (2138)
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Get in the swing of things at the fabulous Salobre Hotel Resort & Serenity, a glorious holiday escape in Maspalomas with particular appeal to golf enthusiasts. This magical Gran Canaria hideaway boasts 2 impressive 18-hole golf courses and a range of...
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4.6
Google reviews (2138)
Ania Fronc
This was an absolutely exceptional stay! Salobre Hotel Resort & Serenity exceeded our expectations – especially when it comes to traveling with a small child.
The hotel offers fantastic amenities for families – we felt comfortable, safe, and truly cared for. A special thank you to the entire staff – regardless of their role, everyone was incredibly kind, helpful, understanding, and warm towards our child. Often it’s the smiles and kindness of the people that create the atmosphere of a place – and here, you feel it at every step.
The food was delicious, with a great variety and high quality. Pools, spa, and cleanliness – all at the highest level.
The hotel itself is visually stunning – modern, thoughtful, full of light and greenery. Despite its large size, it feels intimate, and it’s always possible to find a quiet, secluded spot to relax.
We will definitely recommend this place to other families with children – and we’re leaving with beautiful memories ourselves.
said oukhatour
One of My Favorite Stays – Truly Peaceful and Perfect
This was my second time staying at Salobre Resort Serenity within a year—and honestly, it was just as amazing as the first time, if not better. Everything about this place feels so well thought-out and beautifully managed: the food is excellent, the rooms are spacious and spotless, the atmosphere is calm, and the staff are always welcoming and professional.
As someone who owns a guesthouse in Marrakech and travel agency, I’ve stayed in many hotels but this one really stands out. The level of comfort and care here is something I rarely see. The views are stunning and the whole vibe is just perfect if you’re looking to relax and recharge.
I strongly recommend Salobre to anyone who wants a peaceful, high-quality getaway. It’s a place I’ll keep coming back to.
Jake Haygarth
Salobre is simply incredible. Location is perfect for a relaxing break with it being quite out the way but a free shuttle bus makes it easy to take a trip into the local town. The staff are so friendly and do everything to ensure you have the best time. The food is just incredible with so many options to cater for everyone. The rooms and the resort in general certainly live up to the 5 star expectations. There’s so much to do in the resort to keep you entertained. We especially loved the live music every night. Whatever you’re looking for in a holiday, Salobre has it covered! Thank you Salobre, we will 100% be coming back.
Francesco Redaelli
Probably the best elegant, authentic, and modern Resort Hotel in Gran Canaria. My wife and I have been here during Easter Break 2025, and we visited plenty of places in the whole Canary Islands, more then 10 times over 6 years, at least twice a year. The Hotel is located in the Salobre Goldf Resort area on the South of Gran Canaria great being warmer and sunnier than other areas in the Island. It's super clean, with security and extremely calm atmosphere. Perfect to play golf as well, but also to simply relax, being surrounded from nature with great views over Gran Canaria mountains and Maspalomas sea coast, on top of being far away from tourist places, noise and doggy areas. The staff and service is great, professional, gentle and smiley. Food quality and options are great, especially when it comes to breakfast. It's a good option for dinner half boards, but we would recommend to hire a car and drive in local spanish restaurants for dinners/lunches around Puerto De Mogan which is very clean, posh and for high net worth people. The Hotel provides a lot of facilities including gym, many pools both for families and adults only areas, as well as an internally owned Spa very calm and clean, with plenty of massage options. We will come back for sure, we loved it.
Sean Edwards
Just got back from our 10-day stay—excellent service! We really enjoyed our time there. The place is kept immaculate, and the service is truly five-star. Everyone is so nice and helpful. We'd like to give a special thank you to Roxanne and Silva, who were especially wonderful during dinner times and really made our stay memorable ❤️
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4.4
Google reviews (529)
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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4.4
Google reviews (529)
Michelle McGillicuddy
Our second visit was as wonderful as our first. Royal level is definitely worth the upgrade. The addition of the royal lounge this year was very nice.
Thank you to eyleen Garcia for wonderful service.
The pools open at 9:30 and there is a huge queue as there are very little umbrellas. I didn’t mind queueing as I was up early.
Location wise it’s at the very start of Costa teguise so approx 30 minute walk into the main area/square. We enjoyed the hotel in the evenings so it didn’t bother us.
Alberto and Neli were so helpful to us in getting our perfect room.
Stephanie Brown
We had a wonderful time at Barceló. The stand out were the staff at the hotel who were all so friendly, helpful and attentive. Especially Eyleen García who made sure our daughter, who turned one while there, had the best meal times. No mess she made was too much for the brilliant staff at the restaurant.
We also loved the care and pride all the staff seemed to take of their work and the hotel itself- the resort is kept impeccably tidy.
Thank you for a wonderful stay
Phyllis Nelson
We stayed at this hotel in June was disappointed when we arrive in our room with the view of the decelanation plant !! The manager in the royal level Beatrise was so lovely and found us another room without that terrible view ! She was so helpful for the whole holiday could do enough for us . The food in the Royal level was excellent and drinks were very good !
Gintare B
We stayed 6 nights at Barceló Lanzarote Royal Level deluxe junior suite and were absolutely blown away by the whole experience. The resort exceeded our expectations in every aspect — from the stunning outside design and relaxing atmosphere to the exceptional service and food.
The environment is beautifully unique and incredibly relaxing, offering the perfect escape. The hotel is surrounded by a variety of well-maintained plants and greenery, creating a peaceful, garden-like setting that reflects the unique landscape of Lanzarote. Every area was immaculately clean, with no rubbish in sight, and the attention to detail in maintaining the grounds was impressive.
A major highlight was the Goa Pool Bar area, which has a stylish layout with various types of sun beds — and best of all, there were always sun beds available no matter the time of day. Fresh pool towels were provided daily, and the heated infinity pool added to the relaxing atmosphere.
The pool bar served a great variety of branded drinks and cocktails, and the snack menu hit the spot — our favorites were the Caesar salad and nachos with the best guacamole we’ve ever had. A huge thank you to the brilliant pool staff — Guilermo, Alec, and the chef (whose name we unfortunately didn’t catch) — for their warm, friendly, and outstanding service every day.
Dining at Asana Restaurant was another highlight. The food was high quality, fresh, and varied, and breakfast included fresh berries like strawberries and blueberries, along with freshly squeezed orange juice — a lovely touch that made mornings feel special.
We also want to thank Beatriz, the Guest Experience Manager, and Alberto at the Royal Level reception for going above and beyond. Their friendliness and professionalism really made a difference and added a personal touch to our stay.
We’re already planning our next trip back — this hotel gave us such great memories and positive experiences, and we can honestly say it was well worth it. Highly recommended for anyone looking for a relaxing, luxurious, and unforgettable holiday!
Steven Lee
Nice location, friendly and attentive staff. Definitely worth the upgrade to Royal Level. Rest of the hotel is nice, but quite crowded. Drinks and food in the royal level a better choice and quality without a doubt.
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4.7
Google reviews (665)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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4.7
Google reviews (665)
AAL
Fabulous apt. with great garden. Problem with a door, repeated requests to get it fixed were unsuccessful, but not a deal breaker. Breakfast fantastic, staff delightful and couldn't do enough for you. Golf course also great. Dinner final night at Melvin's underwhelming but very expensive and disappointing. Pool areas not crowded and reasonable amount of shade. Overall, for family holiday (all adults, no children) 1st class but note resort prices!
Laim Kohnen
We were here and it was Perfect. The Rooms were clean, modern, comfortable and well maintained. We had 3 Bedrooms with each bedroom having its own Bathroom which was great. The garden was big and we had our very own Whirlpool. The Breakfast was very good. It was a very big Buffet and a little Menu which was a great addition to the Buffet. And besides the rooms was everything clean and also well maintained. However the restaurants in the Resort are good but very very expensive. You have a free shuttle that drives you everywhere in the Resort.
Yaroslav S
Overall, 2 stars is the best this hotel deserves.
First of all, if you are still considering Terrazas or Jardines, bear in mind that Jardines is an unfinished construction site (you can even see it on Google Maps).
The place is generally green and well located (including underground parking accessible directly from the building).
Rooms (suites) are spacious and well equipped.
However, here are some issues that are unacceptable for a so-called 5-star hotel and service:
• The pools are small and in need of restoration (large areas require repainting).
• The shuttle to the beach is a complete disaster — you can wait hours for a car, and drivers barely follow basic first-come-first-served principles. You even have to fight for your car at the beach, despite calling and booking in advance.
• There are three restaurants at Abama, all of which are overpriced (even by Paris or London standards). For example, a glass of local wine is 12–13 EUR for just 80–100 ml — the same wine costs about 3 EUR per bottle at HiperDino. There are much better restaurants in San Juan village, only a 7-minute drive away.
• The worst is probably the reception — they act like they are listening but are completely careless. Our room was not ready on time, we had trouble securing parking and using the shuttle service, and they offered no help whatsoever.
You’re better off booking at the Ritz-Carlton (roughly the same rate).
North London Calling
Not even one star for this location. We arrived Saturday night to an ant infestation, there was food left uncovered and my kids three young kids and myself were screaming. I had to tidy up after travelling from the USA to London to Tenerife. I called housekeeping and reception the entire night and nobody came. I had to go to the local supermarket instead of unpacking and enjoying my family who I hadn’t seen for a year and clean up this ant infestation myself. When I had finished this i then explored the apartment to find there is a portent disgusting sewage smell lingering around all of the bathroom and the bedrooms. Even my 6 year old is complaining about this. I have tried to call reception but they are too busy checking in guests to help me. I am on day three of my stay and still in the room that stinks with sewage. I am annoyed I have a night flight home from this place. I can’t wait to leave.
Miles Davies
Las Terrazas de Abama Suites is a beautiful hotel, with lovely views of the golf course, sea and La Gomera island. The apartments are comfortable, spacious and well-appointed. We self-catered for a week and found the apartment’s kitchen facilities to be everything we needed. They even gave us a free upgrade to a two-bed apartment, which was fantastic.
Location-wise it’s not within walking distance of much, so you’ll either need your own transport or to rely on taxis, tours and transfers (the latter is what we did). There is a small shop on-site, which fills the gaps but you couldn’t do a full week’s food shop there.
We stayed there the first week of March 2025, and had mixed weather, but two of the three pools are heated so we were able to swim every day and the pools weren’t at all crowded. The indoor gym is well-equipped, with amazing views over the sea, and also wasn’t busy at all when I used it. There’s also a free shuttle down to the local beach, which is a great perk.
Finally, the food - this section is more specific to vegan travellers. My partner and I are both vegan, and we chose to stay here because of the opportunity to self-cater in a comfortable hotel environment, and it fulfilled that completely. We didn’t use the on-site restaurants for lunch or dinner (which are really your only options if you don’t have a car or self-cater), so I can’t comment on those but they didn’t have many enticing vegan options on their published menus.
We went for the room rate which includes breakfast, but if you’re self-catering I’d probably say you could provide the same things for yourself. The breakfast spread is great for people without dietary requirements/preferences, and if you eat dairy and eggs then you also have good options, but for vegans it’s quite limited. There weren’t any vegan options on the a la carte menu, and in the buffet the options are fruit, salad, bread, cereal, and non-dairy milks. On request, in lieu of the menu items they provided grilled vegetables, baked beans and avocado, to go with the buffet options. The staff were helpful and always provided an option, but compared to some more vegan-friendly hotels I’ve stayed at the options here were more limited.
In summary, I’d definitely recommend staying in this beautiful hotel. I’d be very happy to stay again, but as a vegan (fully appreciate that’s my own choice!) I’d probably 100% self-cater next time.
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4.6
Google reviews (860)
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The Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club keeps...
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4.6
Google reviews (860)
Cat Pro1
We had a fantastic stay at Baobab Suites! The room with a private pool was absolutely amazing – a perfect place to relax and unwind. The suite itself was spacious, modern, and had everything we needed for a comfortable stay.
The staff were incredibly helpful and always friendly, making us feel welcome from the moment we arrived. Taxis arrived quickly whenever we needed them, which made getting around super convenient.
Breakfast was a real highlight – plenty of delicious options to choose from, with something for everyone. The gym was also impressive – modern, well-equipped, and perfect for keeping up with our workouts.
The location is up on a hill, but we enjoy walking, so it wasn’t an issue for us – in fact, it made for some great views!
We’d love to go back soon. Highly recommend for anyone looking for a relaxing and high-quality stay!
Bea
My family and I were chilling by the pool when suddenly we heard people shouting and making noise outside the hotel so I went out to see what was it about and turns out it was a protest against the corporation of this hotel. They handed me the brochure that I’ve attached and it’s pretty self explanatory. We won’t stay here ever again because we don’t want to support such destructive and unfair project. It’s heartbreaking to see how greedy business owners are destroying this beautiful island because they care more about profit than preservation. I hope they ban this project and get a huge fine for the damage that they have done. Shame on you.
Dan R
Beautiful hotel, staff friendly and location is good. We had 2 bedroom apartment with pool, very spacious throughout with nice seas views. We would definitely visit again.
Marina McCullagh
Isolated at the top of a hill, at the top of Adeje, the location is dreadful. There is no minimart or even a lollipop to be bought anywhere near, and considering we were in a self catering apartment, the lack of groceries near by other than a 15min walk down a giant hill (which you have to walk back up with said groceries) is bizarre, especially where the food options are limited. The hotel is also designed without health & safety in mind, with multiple tripping hazards where ramps are immediately alongside steps & stepped walkways are concealed by sand pits. We were also without hot showers for 4 days before the problem was resolved. On the plus side, The Buffet breakfast is fab and the cleaning staff & Camilla in reception are exemplary at their job.
Stuart Jackson
We went here for our family summer holidays and had the best time ever. This hotel is just amazing and we didn't want to leave. Spotlessly clean, amazing food and the best staff in the world that make you feel like you're a rock star. Rooms are cleaned to perfection everyday and well stocked up with fresh towels, toiletries, tea, coffees and so much more. Outstanding view from our room which we had the suite with its own private pool and beach on our balcony and cannot recommend this enough for a touch of privacy and chill time for the family. The BB bar is fantastic too with amazing views also with the best staff in Tenerife that make you feel so welcome to serve you great food and great drinks which is also the same with the downstairs breakfast restaurant amazing staff and food with sooooo much selection of top class foods. At reception you have the most wonderful, welcoming, super friendly staff that are so helpful with any of your needs. Also a big shout out to Camilla ❤️ who is just the loveliest, most pleasant person in the whole world with the biggest brightest smile😁, a real joy to talk to every morning and made us all feel extremely special and is an asset to the hotel... I could go on and on about all the great things about the hotel, but you got to book it and get the full amazing customer experience for yourself. Hotel baobab is meant to be 5 Star we give it 6 star ⭐⭐⭐⭐⭐⭐.
We look forward to coming to see everyone again, from the Jackson's @ TE 011.
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4.7
Google reviews (2272)
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Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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4.7
Google reviews (2272)
Kerry Wilson
Cannot fault this hotel. The location is great, the hotel itself is gorgeous and has everything you could possibly want from a 5 star establishment. The staff are absolutely fantastic, they are all happy, accommodating and really cannot do enough for you. We stayed in a Villa which was amazing. The food was delicious with a vast selection for breakfast and a different buffet theme each night. Definitely recommend!
Roland Varro
The best hotel I've never been to before – absolutely perfect from beginning to end!
The lady at the reception desk was incredibly friendly, and we were even welcomed with drinks upon arrival. Our room was huge, offering plenty of space and comfort.
There was lots of room in the pool, so it never felt crowded. Breakfast was delicious with a big variety of food – and yes, it even included champagne! 😳😎
The hotel itself was very quiet and peaceful – just perfect if you're looking to relax.
I honestly wish I could give more than 5 stars.
Oh, and I almost forgot... I was surprised with a slice of birthday cake and a bottle of champagne delivered to our room – what a treat! 🎉❤️
Shivas Bhat
We had an excellent stay but as always is the case, I think there is room for improvement in this otherwise excellent hotel.
I think it would be great if you could add Indian cuisine for one of the evenings, I think it would be a great hit and give more choice to the customers.
Also I think the SPA pool should have more time slots for kids rather than only once a week as it is only on Mondays and flight times vary and kids can miss the one slot they have per week.
All in all a very pleasant experience and will surely come back again. Thanks. 👍
Conor Curran
Fantastic stay at Vincci Seleccion for our Honeymoon.
Everything was five star from the moment we arrived to check out time, our room was great, hot tub is brilliant, really comfortable bed, had a leak from our Air Conditioning on our third day that was promptly repaired by the staff.
We really enjoyed the Italian restaurant on numerous occasions, really tasty food, would recommend it over the buffet. Some entertainment at the evening bar for longer hours would be a nice touch as often sitting quietly enjoying cocktails, live music past dinner time would be great. Davide at the evening bar is a credit to the hotel & makes really good cocktails! Enjoyed the pool bar for lunch, nice cocktails & great menu to enjoy.
We visited the spa on one occasion and paid for the full circuit, which was really enjoyable, private pool, followed by the plunge pool and the outdoor spa pool which is lovely and quiet, staff were excellent.
Really enjoyed our two weeks and didn't want to leave! Will hopefully be back in the future!
Darren
We thoroughly enjoyed our stay at this hotel. The rooms and public areas were spotless, and the food was consistently good. We had breakfast at the hotel and ate daily at the poolside restaurant. The staff from reception to the breakfast buffet, poolside restaurant, and bar were absolutely amazing and made our experience truly memorable. Special thanks to Angela, Benjamin, and a lovely blonde lady from the restaurant/bar team, though I unfortunately didn’t catch her name, she was clearly a favourite among many guests by the pool. Their hard work and friendly service really stood out.
We did have one minor issue when a housekeeping staff member scolded us repeatedly in Spanish about some plastic bottles my son had mistakenly placed in the non-recycling bin. I apologised immediately and explained the recycling rules to my son. I understand these issues can be challenging for staff to manage, but despite my apologies, the staff member continued to scold us during that encounter.
Aside from this, everything was perfect. The hotel is excellent, and we will definitely be returning. Keep up the great work!
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4.9
Google reviews (105)
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Along the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island. Beyond the...
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4.9
Google reviews (105)
Jocelyn Yeagle
My family and I went and got massages at the spa. It was very relaxing and we had a wonderful time! The music, lighting and ambiance of the rooms were delightful. Daniela at the front desk was a huge help and was very accommodating. She was able to fit all five of us within an hour time frame. Carmen the masseuse was very gentle and kind. Overall our experience was amazing and I recommend coming here!
Maja Tasic
After spending nearly five days and nights at this hotel, our overall impression is that, unfortunately, it does not live up to its advertised 5-star status—at least not in terms of service. While the setting and amenities may give the appearance of luxury, the service experience fell short of expectations for a hotel in this category.
- We arrived around 6 PM after a long day of travel and wanted to have dinner at the hotel restaurant. The initial response was simply, “Sorry, it’s full.” After about 15 minutes, we were finally offered a table at 7 PM. Ironically, during our meal, we noticed several empty tables. It would have been appreciated if the staff had offered a more proactive or solution-oriented approach from the start.
- The hotel charges €18 per day for parking, which we found to be quite expensive. For those planning to rent a car, it's worth noting that there is a public parking lot directly across the street—about 10 meters away—which is completely free.
- Unfortunately, room service did not meet our expectations and we would not recommend it.
- We used the app to book a transfer to the sister hotel on the coast. When we arrived at reception (ahead of the scheduled departure), we were told the shuttle had already left and was full. When we explained we had a dinner reservation, the staff simply replied, “Sorry, you can wait for the next one in 15–20 minutes.” Again, no real solution was offered.
- At the pool, staff brought glasses of water without us asking—which was appreciated. However, when we requested tap water with our meal at the bar (which is connected to the pool), we were told it wasn’t possible, and the waiter responded quite negatively. This inconsistency in service and attitude was frustrating.
- We tried to book two massages at the spa on a Sunday, but it was closed. A staff member kindly took note of our request. The next day, we followed up and were told we’d be notified as soon as the spa reopened. Unfortunately, no one followed up. We had to call ourselves, only to be transferred and told there was no availability. This left us quite disappointed.
- The bottle of hand soap in the room was empty and no one refilled it during our stay.
This hotel may be new—as we gathered from other reviews—but in our opinion, that’s not an excuse for subpar service at these price points. The infrastructure may be there, but service is what truly defines a 5-star experience, and here, it simply doesn’t measure up.
That said, we want to end on a positive note: the BONFIRE restaurant was a highlight. The food was excellent and the staff were genuinely warm and attentive. A great dining experience!
You can build a beautiful hotel with premium amenities, but without matching service, it loses its value. Based on our experience, this is clearly a 4-star hotel charging 5-star prices.
Kevin Van Gooswilligen
We returned today from 4 wonderful nights in this beautiful hotel.
Everything is brand new, beautiful and clean.
The rooms are comfortable and nicely decorated, with a lovely swim-up right outside.
We enjoyed a great massage (the best I have ever had in a resort)
We ate at Bonfire one night, the wait staff and the kitchen know exactly what they are doing, and super hospitable!
It was a wonderful culinary experience.
Also the staff at the reception, pool, cleaning staff, lifeguards and the bell-boys it really couldn't be better.
We are very happy to have discovered this great hotel.
We have already booked our next stay in September!
See you soon!
G
After a lot of research, we decided to try this new hotel that had just opened, and I have to say it was the best decision!
The hotel is located outside the city, which makes it perfect for a calm and relaxing stay. However, you do need a car to fully enjoy it. It's also very close to the highway, so we avoided the noise and traffic congestion of the city while still having easy access for our visits.
Now, about the hotel itself—our room was the most beautiful we've ever had, with direct access to the pool. The design was amazing, the view was great, and the atmosphere was peaceful. The staff was incredible, doing everything they could to make our stay perfect. Even though they were under pressure due to the hotel's recent opening, they remained professional and welcoming, especially the team at the cafeteria.
The gym was fantastic, and a special thanks to our yoga instructor!
We will definitely be coming back!
Joeri De Leener
Brand new, high-end, luxury hotel on Tenerife! We did stay in a 3 bedroom villa with nice living room, large terrace with private pool and great views over the ocean.
Nice swimming pool area with comfortable beds and great service. Unbeatable breakfast and great dining in two top-notch in-house restaurants: Crater and Bonfire.
We started our days with a gym lesson with Fran. She introduced us to Pilates, Yoga and Core training. A real recommendation! Very friendly and helpful staff.
If you are looking for your next stay on Tenerife with your family, friends or just as a couple, this is the new place-to-be! It feels like being home… Especially for golfers, because Adeje Golf is just next-door.
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4.7
Google reviews (1138)
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Discover the sun-soaked paradise that is the La Isla Y El Mar Hotel Boutique boutique hotel, situated just a short walk from the beach within the popular resort of Puerto del Carmen. The sumptuous all-suite accommodation has a designer feel and the...
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4.7
Google reviews (1138)
Erin Y
We had a truly enjoyable stay. The service was excellent from start to finish – from the airport transfer and check-in, to the restaurant, bar, every staff we met in the hotel and check-out.
The room was spacious, spotlessly clean, and I was pleasantly surprised that the mattress and pillows suited me perfectly. I slept well every night, which is rare for me when staying in hotels.
The poolside bar offers panoramic sea views that instantly put me in full holiday mode. We’re very happy we chose this hotel.
Overall, a fantastic experience and I would happily return.
Russ Mounsey
Highly recommend this hotel if you are looking for a luxury, relaxing holiday. The rooms are excellent and very comfortable. The staff are extremely friendly and attentive. The pool, although not very deep, it is heated to a comfortable temperature and is nice to dip into to cool off. A very clean complex. The location is OK, but if you like to eat out its a bit of an uphill walk back to the hotel after you've eaten. I'd say worth it though and we will visit again.
wei wang
It was a very speechless experience. After checking out, I found that I was bitten by bed bugs! First, on the first day of our stay, the hotel air conditioning was broken and it was very hot. On the second day, we coordinated the room. That night, due to the strong wind, the facade of the building outside was damaged, and there was noise for 3 hours. The hot water for showering was also always low temperature. These are already very incomprehensible to the so-called five-star hotel. The worst thing is that before checking out, the whole hotel had a power outage, which made my phone unable to charge. I called the front desk to negotiate whether I could charge it half an hour after the call and then check out. The front desk agreed, and the power was not turned on until 12.10. At 12.30, they came to knock on the door to drive us away, saying that we were out of time and had to leave immediately. Very bad
Kira
Myself & my husband stayed here on our honeymoon. The place is absolutely amazing. It is adults only which we loved. The staff go above and beyond, they really do provide 5 star service. We stayed in a gorgeous suite with a lovely hot tub outside on the balcony area. This particular room was outstanding, it had a lovely greenery within the room which was very cool!
The actual architecture of the hotel is really behold. Everywhere you go there’s something new to look at. We loved the pool bar / pool service. We used the spa services which were so relaxing and again, the staff were superb.
I’d highly recommend this hotel if you were thinking about it. I really couldn’t fault anything about our stay. We will definitely return in the future.
Linley Wilson
We stayed at the Villas Alondra (same group) accommodation around the corner, but ate here every night, so this review is for the restaurant.
Reuben and his team looked after us very well, just like last year, and their hospitality has been instrumental in our decision to return.
Thank you!
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£1049
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Paradisus By Meliá Fuerteventura is a 5-star hotel that is located in the southern part of the island of Fuerteventura, near the Sotavento Beach. This area is known for its natural beauty and is a great place to spend the day. Its various swimming...
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4.6
Google reviews (177)
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£1059
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Jet off for a magical holiday of a lifetime at RedLevel at Gran Meliá Palacio de Isora, a 5-star getaway on the southwest coast of the beautiful island of Tenerife, in the town of Alcalá.
With access to all of the fantastic facilities at Gran...
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Up to 15% Off when travelling between 1st August 2025 - 31st December 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply
Up to 15% Off when travelling between 1st August 2025 - 31st December 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply
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4.6
Google reviews (177)
Ashraf Meleka
I have never felt more unwelcome and disappointed visiting a 5 star hotel. I am a regular visitor to Tenerife and am currently staying at a 5 star Hotel on the island. Curious to try a different hotel for my next visit, my friend and I came and enquired at reception for a tour of the hotel facilities. We are a group of 14 adults , 4 families, who meet up in Tenerife every year. I was staying on the island, I thought it is a good idea to explore some others 5 Star hotel.
We were sent from one reception to another a few times then they asked to wait for 15 mins. Then we were informed that the staff were too busy to show us around and given a business card to make a reservation. Considering we were looking to book a minimum of 7 rooms this is not the way to treat potential clients
I have stayed at luxury hotels on all 5 continents and I have never experienced such bad customer service.
To the management of Melia Group :
You definitely need to review your customer service policy and training.
A Meleka
Ambassador Platinum IHG
International Traveler BONVOY & All ACCOR
Nestoras Kyriakou
My girlfriend and I have had a dreamy stay at Red Level Gran Melia Palacios de Isora. From the very beginning, the staff there were super attentive in arranging all the amenities I asked for, whether that was birthday preparations and decorations, restaurant bookings and generally staying in touch. Once we got there, all the staff were super friendly and caring. Special thanks to Denis, as well as Hugo and Ruben for making this a very special occasion and helping us make the most of out this special destination at this special hotel - there are of course others who I couldn’t name, the entire team was fantastic. We won’t forget this visit and we’d surely come back to the same hotel if we get the chance!
D. S.
Avoid at All Costs – A Nightmare Disguised as Luxury
Rating: ★☆☆☆☆ (1/5)
We spent two weeks at Red Level Gran Meliá Palacio de Isora, expecting a premium, adults-only luxury escape. What we received was the complete opposite – a holiday filled with disappointment, frustration, and stress.
Here is a full breakdown of what went wrong:
⸻
🪰 1. Fly Infestation & Poor Hygiene
The entire resort is overrun with horseflies and biting insects. They’re on sunbeds, in restaurants, even in food trays. The smell of sewage near some areas and the presence of bird droppings on furniture add to the disgust. You cannot sit or lie down anywhere for more than a few minutes without being attacked by insects. Hygiene standards are simply unacceptable.
⸻
🧒 2. “Adults Only” Is Misleading – Children Everywhere
This hotel is sold as Red Level Adults Only, but that’s only true for breakfast. For lunch and dinner, guests are sent to the main hotel with families and screaming children. This is not the exclusive, adults-only experience we were promised. In fact, it is a clear case of false advertising.
⸻
💸 3. Hidden Costs Despite Luxury Upgrade
Despite paying for the highest all-inclusive luxury package, we encountered:
• Bali beds costing €200/day, even though they were included at other Meliá Red Level resorts.
• Drinks chargeable in restaurants, even though they were free at the bar.
• A “snack bar” for lunch offering only apples and cake.
It’s shocking how much was excluded or restricted, even with the highest tier package.
⸻
😠 4. Disrespectful Staff After Complaints
After we voiced our concerns, we were treated coldly and ignored.
Worse still, some waiters made derogatory remarks about guests in Spanish, assuming we didn’t understand.
This is unprofessional, disrespectful, and absolutely unacceptable in any hotel – let alone a supposed 5-star luxury resort.
⸻
⏳ 5. Chaos and Lack of Organization
Long queues of up to 30 minutes at breakfast, unfriendly waiters, chaotic restaurants full of noise, and no real Red Level structure during the day.
It felt like a budget resort at full capacity, not a premium 5-star experience.
⸻
🧾 6. No Real Compensation
We received an upgrade of our room, which we did not ask for – and which did not solve any of the actual issues. The room was fine.
What we needed was peace, service, and the luxury we were sold.
Instead, we received empty gestures, such as being offered a Bali bed for one day as if it were a gift, even though this should have been included.
⸻
📉 7. Our Feedback Was Not Taken Seriously
Despite multiple polite attempts to explain the issues, we were met with copy-paste responses and generic apologies.
It became clear that honest feedback is not welcome here – it is ignored, downplayed, or blamed on third parties. We even heard from others that this is a known pattern.
⸻
Final word:
We paid over €10,000 for what turned out to be a stressful, degrading experience. We spent most of our time in our room, just trying to avoid flies, chaos, and disappointment.
This is not a luxury escape – it’s a highly overpriced trap.
If Meliá does not address these issues soon, their brand reputation will collapse – and this hotel will be the reason.
🔴 Avoid at all costs. You will regret it.
Raymond Hill
The standards at this hotel are very high.
It is one of the best hotels we have ever stayed at (includes Hawaii and Bali).
I like the segregation of "adults only" and families. It enabled a peaceful, relaxing stay.
(Note : Master Suites are located in the families area)
Some pools are heated.
We found the service excellent, attentive but not invasive (we were all inclusive)
Looking forward to our next stay.
Liutauras Ceprackas
BE AWARE: If you have any respiratory issues, this hotel may not be suitable for you! The air conditioning system is plagued with black mold, and the smell is unbearable. Rather than addressing the source of the problem, they’ve opted to mask the odor with artificial fragrances, which essentially means they’re just poisoning their guests. (Check out the video I posted for proof.)
Sea View?: Don’t expect the promised sea view—it’s more like a view of a concrete wall. If you want to see the sea, you’ll have to stand on a chair. Additionally, there’s no clear boundary or control over who can enter the "Red Level" area, which takes away any sense of exclusivity.
Noise and Pool: To top it off, there was a party right outside our balcony, which made it impossible to relax. Also, the pool at the Red Level is at least 2 degrees colder than the adult pool at Gran Melia, although the service at the pool was decent.
Overall, this hotel is definitely not what it seems, and I wouldn't recommend it based on my experience
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4.5
Google reviews (2853)
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£1109
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Looking out over the sparkling Atlantic Ocean in a privileged position is the Paradisus by Meliá Salinas Lanzarote, a charming escape sitting in the heart of sun-soaked Costa Teguise. This chic 5-star establishment boasts an indulgent all-inclusive...
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Up to 15% Off
Up to 15% Off when travelling between 1st August 2025 - 31st December 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply
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4.5
Google reviews (2853)
Ekaterina Gundyrina
It was honestly, one of the best experiences I had in a resort. The staff is very attentive and kind, the f&b is amazing as well, the outdoor areas are also very relaxing. What really stood out tho was the entertainment of the hotel, as it’s not so common to see those things in adults only hotels, we were pleasantly surprised by this. The team was very friendly and kind, proposing many activities for everybody to participate, especially Carlos, Armando and Alba, that I had the pleasure meeting were very attentive to detail, full of energy and enthusiasm which really made our experience in the hotel not only relaxing but entertaining, inspiring and enjoyable! Will be coming back for sure!!
Daniela Marques
We had a fantastic time at this hotel. Everything was exceptionally clean and meticulously taken care of. My partner and I thoroughly enjoyed our stay.
Our sincere appreciation goes to Anica, who was always ready to assist us with a smile. Her professionalism and warm attitude made our stay even more pleasant.
We wholeheartedly recommend this hotel and would gladly return in the future.
Jason &Daniela
Richard Garden
We thoroughly enjoyed our 7 day stay. Best hotel we’ve stayed in.
The Reserve area is superb with a private check in area, lounge and pool. They couldn’t have made us feel more special and followed up with a guided tour of the hotel. 3 great restaurants on site along with the main buffet all superb.
C Castree
I stayed here in February, but wanted to say what a great week I had. I don’t usually book AI hotels but the food was excellent - plenty of choices and service always friendly. Would recommend at least one meal at La Graciosa (you will go again)
Marcus Thornton
Just come back from a short 5day break and what an amazing experience.
From the momement you arrive to departure you are more than looked after.
Lucia from the reserve team gave us a great tour of the hotel and even made sure we had the best sea view from our room. She went out her way to get wanting to get us booked in for dinner as we were only there for a few days. The room itself is stunning and very well presented. House keeping staff were excellent.
The reserve pool bar/restaurant has an excellent selection of drinks and food was delicious. Thanks to Jonathan for the mojito's- best ones we've had. Also want to mention Carolina for her excellent service - she couldn't do enough for you.
They hotel itself is located perfectly and you have everything you need inside the hotel and outside.
If you want peace & quiet and to feel completely relaxed this is the hotel for you. We can't wait to come back and stay and one the villas.
Thanks again for making the trip something to remember.
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4.8
Google reviews (1285)
Canary Islands Special Offers
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£1159
Based on 7 Nights, All Inclusive, Including Flight & Hotel
The sky’s the limit when it comes to having a great time at the 5-star Paradisus by Meliá Gran Canaria. This fabulous all-inclusive escape is located right next to a beautiful sandy beach in San Agustín and boasts several top-quality eateries to...
Special Offer Details
Up to 15% Off
Up to 15% Off
Up to 15% Off when travelling between 1st August 2025 - 31st December 2025 All discounts are already applied to the prices shown. **Blackout Dates Apply
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4.8
Google reviews (1285)
Maxime Billen
We had an amazing stay at the hotel, everything was truly excellent from start to finish.
The staff were exceptional: friendly, attentive, and always willing to help. A special thank you to Carla at Guest experience, who went above and beyond to organize a surprise birthday cake in our room — such a thoughtful gesture that made our stay extra special.
Elena at reception was incredibly welcoming and helpful throughout our visit. Carmelo at the pool bar was hands-down the best waiter and Rita was the best host across all the restaurants, always making sure we'd be well taken care of.
The food was delicious with plenty of variety across the restaurants, the pools were spotless and perfect for relaxing, and the overall facilities were top-tier. It's super kids friendly and ideal if you want to disconnect.
Truly a 5-star experience — we’ll definitely be back!
Ingrid Fergach
I recently visited with my daughter for a girls' trip, and it was an incredible experience. The rooms and staff were exceptional, both helpful and professional. The kids' club was truly a highlight for my daughter, and the management there was outstanding. We couldn't be more pleased, and we’re already looking forward to returning.
The restaurant, room quality, and cleanliness were all excellent, and the all-inclusive service was top-notch. Additionally, I really appreciated the parent activities offered, like yoga, while the kids enjoyed the kids' club. The service throughout our stay was simply wonderful.
Fernando Neves
We were truly fortunate to have Carla from guest services take such wonderful care of us during our stay. She surprised me with a lovely amenity and a heartfelt handwritten card for my birthday, which made being away from family and friends so much more special—thank you again, Carla!
The entire staff was kind and attentive, and I definitely recommend this property. The food was fantastic, and our room was cozy, quiet, and spacious and beautiful sea views. If I had to mention one small downside, it was that finding a quiet zone away from children, especially during meals or in the common areas, was a bit challenging. However, this did not take away from our fantastic stay. A huge thank you to the entire team!
Melania Romanelli
If you're looking for the perfect blend of elegance, comfort, and true hospitality in Gran Canaria — look no further than Paradisus by Meliá.
We recently stayed here and from the very first moment, it was clear: this is not your average resort experience.
Everything — from the atmosphere, to the staff, to the location — is built around making you feel completely taken care of. There's a calm sophistication in the air, a kind of natural luxury that doesn’t scream for attention but simply surrounds you.
The staff was exceptional. Every single person we interacted with was not only professional, but genuinely warm and attentive. You don’t feel like a guest, you feel welcome. That makes all the difference.
The location itself is stunning, nestled between palm trees and the Atlantic breeze, perfectly integrated with the surrounding nature but also elegantly refined in every detail. The decor is modern and curated, but still manages to stay intimate and relaxed — a rare balance.
And now, let’s talk about the real highlight: The food.
Easily — and we say this with full confidence — the best hotel cuisine we’ve ever had on the island.
Every dish was thoughtfully prepared, beautifully presented, and full of flavor. From breakfast to dinner, everything felt gourmet but not overdone. It’s the kind of food that respects ingredients and surprises you with balance and depth.
We only stayed for a short getaway, but we left knowing one thing: if we ever plan another escape within the island, this will be our first choice — no doubt.
🔥 Recommended for: Couples or families looking for a refined yet relaxed getaway, travelers who value exceptional service and culinary excellence, anyone needing a break where everything — truly everything — feels just right!
Aaron Little
Loved this place. We travelled first week in May. With 20% gold membership discount via Amex we had a Reserve Ocean Front room for £1,250 for four nights but spent five full days there. Absolute bargain. The resort was very quiet when we were there. The service was top notch. You could walk into any of the eating areas and have table service at lunch and dinner. If you are without kids the reserve is worthwhile. This gives you table service at breakfast the adult pool and buffet all day. Whilst there is a menu at breakfast they will serve you anything they have with a smile.
Cocktails in the bar were great each evening, large and very strong! I cannot think of a single piece of negative feedback.
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