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Canary Islands Special Offers
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3.6
Google reviews (2030)
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Jet off for a magical holiday experience at Grand Muthu Golf Plaza , a sensational getaway in San Miguel de Abona in Tenerife’s popular resort of Golf del Sur. You’ll stay in a modern and exquisitely-appointed room or suite which will be brimming with...
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3.6
Google reviews (2030)
Abbie-Elizabeth Slater
Perfect get away for a few days ! The hotel is definitely not a 5 star by UK standards however the food was lovely and the facilities were brilliant. We enjoyed a massage in the spa and a sunbathe by the pool. Rooms were spacious however dated but for the price I couldn’t complain. There was a cockroach in the bathroom and we spoke to reception who had a Maintinence worker at our room within 5 minutes who thoroughly took care of the bugs and even returned a few hours later to see if we’d had any more issues! Upon leaving our taxi to the airport didn’t show up so security called us a taxi and waited with us for it as he didn’t want us being outside by ourselves in the middle of the night as two young females. The care & service of the staff at the hotel was brilliant !!
Martina Granelli
We had a pleasant holiday overall. I think this place is great value for money, but avoid it if you are expecting a 5 star treatment.
The rooms are spacious, although a bit dated. The cleaning service is fine although the blankets in the room had a bit of a strange smell.
In general, the whole structure could use some modernization, it looks like it has been like this since the 80’s.
One downside is the strict adherence to check-in at 3 PM and check-out at 12 PM, even with the all-inclusive package. On the day of arrival, we got there at 9 AM but had to wait until 3 PM to access the buffet. On the day of departure, our wristbands were cut at noon which us something I’ve never experienced in other all-inclusive resorts.
The food was very good with great selection(and we’re Italian so believe us!!), and the all-inclusive offer was acceptable. The show cooking chef was so kind to us we really enjoyed the small talk!!
However, it was disappointing that you can’t enjoy any meals on the day of arrival or departure especially considering the large amount of food that goes to waste.
Regarding its location, the hotel is very close to the airport, so frequent flights pass overhead, it didn’t bother me personally.
It’s also conveniently located near Los Cristianos and Costa Adeje, both easy to reach by car. However, getting to the north side of the island takes over 40 minutes on the highway. There isn’t much to do in the immediate area around the hotel, so in the evening, it’s better to head to Los Cristianos.
However, you can reach sandy beaches like playa tejitas or playa de las vistas within 10/20 min by car, just keep in mind that in some parts of the day (3PM and 6PM) the streets are congested.
Jason Burke
We had what is called a "Day Pass " to enjoy the spa and lunch at the hotel.
The spa was good, but we did expect better at a 5* hotel . More therapeutic jets around the pool, please.
A couple of things we didn't like were the fact that the tiles are quite slippy and it looked like people had glasses of water from the free dispenser, I hope that they were plastic cups that are much safer around a swimming pool.
The buffet was enjoyable, and we felt that there was a very good variety of food to choose from. We actually had a good laugh at some of the other diners, especially the man being fed by his partner because he was too busy with his phone and the woman who was filling her pool bag with extras for her time by the main swimming pool.
Яна Божко
This is not a five-star hotel, and honestly, I’m not quite sure what rating to give it. I’d say it’s a solid three stars. We stayed here for just one night, mainly because the hotel has a pool — that was our main reason for choosing it.
Yes, there are pools, but in reality, only the kids’ pool and one of the general pools are open. The largest and deepest pool is under maintenance — and that’s during the start of the season, which seems like a very odd decision. Especially considering that we were here two months ago, in winter, and everything was working perfectly back then.
Now, with only one small general pool available, it gets overcrowded quickly. The atmosphere is not exactly pleasant — it feels cramped and far from relaxing.
As for the food — it’s a mixed experience. The snacks are very basic and limited, nothing special. However, dinner and breakfast were actually good: full meals, decent variety, and tasty.
One more issue worth mentioning — there were no towels available at the pool. We checked in at 3:30 PM, and by the time we arrived at the pool around 5:40 PM, there were no towels left. It’s a small thing, but it really affects the overall impression.
In summary, this hotel might be okay for a short stay if you’re not too demanding and don’t mind some inconveniences. But if you’re looking for comfort and proper service — you might want to consider other options.
wear 150bpm
Spacious rooms, great service, and excellent food
We had a lovely stay! The rooms are huge, the staff is very friendly, and the food was absolutely delicious. There were plenty of gluten-free and lactose-free options, and both vegans and vegetarians will definitely find something suitable.
The beds were very comfortable. The building could use some renovation, but everything is well maintained and clean. The suites are very well equipped — the kitchen area had everything we could possibly need.
All in all, a very comfortable and enjoyable experience.
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4.6
Google reviews (3694)
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Dreams Jardin Tropical Resort & Spa really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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4.6
Google reviews (3694)
elena96
Best hotel experience I ever had ❤️ i don’t have words to say how beautiful this place has been for us. The suite we stayed at had an amazing view right in front of the ocean ( we were watching the sunset and the sunrise every day) the balcony was like a football field large with tables, chairs and sun beds, the room was clean and the staff were so friendly and always ready to help. The swimming pool is big enough to fit everyone there, the mini bar makes the best piña colada’s and the restaurant food is great even tho is a bit pricy. I’d totally recommend to stay here and especially book the suite and you won’t regret it. One touch I really appreciate was the live music, especially at breakfast, the guitarist was insanely talented and everyone was clapping. Breakfast bar has many options especially the breakfast in the top floor, where you watch the Palm trees and the ocean, is like an escape from reality. We have visited Tenerife before and we loved the island already, but this particular hotel made our experience so much better. Thanks again for your amazing hospitality and to all the employees who work so hard to provide us the most amazing holiday time
See you soon,
Eleni and Nick ❤️ 🌴
Alla Boichenko
We were very pleased with the hotel — great service, clean, everything was positive and welcoming. The menu was delicious and varied. Room 502 was quiet and cozy. The mattress was a bit too soft for me, but they replaced it right away. I had forgotten my shampoos in another room — they were returned to me. There are always fresh flowers in the bathroom. In the evenings, there’s live music with a pleasant, neutral repertoire, candles and lights everywhere — it’s beautiful.
I also liked the Balinese beds and the presence of hammocks
I usually miss aqua aerobics because I sleep a lot and spend a long time at breakfast :) The menu offers enough variety for vegetarians. Upon check-in, there was a bottle of champagne with a cute note about the ice. There was also a creative note about the bathrobes. The interior is interesting throughout the hotel — it feels like I’m playing an Aladdin-themed computer game! It’s very convenient with a one-year-old child — the children’s pool is well located and the water is warm. It was a bit confusing to find the exit without steps for strollers, but it was interesting as a pleasant quest because there were flowers around and it was beautiful. High chairs are available in restaurants for feeding.
They set up the crib without me having to remind them, which often isn’t the case in other hotels. You can really see the professionalism and smooth coordination among the hotel staff. Thank you!
Tomas
If you're reading the reviews to help you decide whether you should book this hotel room or not, book it right now. I loved every part of it, the most relaxed hotel ever, a proper holiday. All the workers are extremely nice, calm and helpful, from the cleaners to reception and life guards, all staff was amazing. Location is fantastic, food is delicious, I recommend getting into the preffered club, for extra access to a sea view terrace with very nice beds to lay on and a lunch snack lounge (stacked with snacks), I ate a lot of donuts, if you read this far, just book it. I promise you this will be one of if not the best hotels you've ever visited, I loved it.
Tim Wild
Absolutely loved this hotel on our recent visit.
Our welcome was great, very efficient as we were a group of 5 couples and we were offered a complimentary drink which was a nice touch.
Rooms are great traditionally decorated with a lovely walk in shower.
Breakfast was amazing with so much choice, we have stayed in 5 star hotels who's breakfast was not as good as this. Also all the staff we encountered in the mornings were friendly and helpful.
The pool was a lovely temperature (early April) and sunbeds were always easy to find even in our bigger group, not sure what it would be like when at max capacity as they were close together in some places. Also alot of days they had live musicians playing on the bridge over the pools which was a lively touch as they were all brilliant.
The location is perfect for exploring bars and restaurants as there is a promenade right outside. But our favourite place was the Sunset bar to sit overlooking the ocean with a drink where the bar staff were excellent. Also the outside gym overlooking the sea was stunning in the mornings.
If ever we return to this area of Tenerife we will be staying at this hotel, thank you for a wonderful stay.😍
anne scarclose
Beautiful hotel, great staff. Rooms were comfortable with good beds & bed linen.
Sadly lacked tea & milk supplies so were often unable to make ourselves breakfast tea.
When mentioned we were brought coffee & flavoured teas but unfortunately not what we needed .
The food was excellent as were the restaurants & staff, well looked after, nice relaxing music made the ambience special.
The pool area was overcrowded , not helped by people being allowed to put towels on to save beds!! Sometimes rows of beds were left unused for hours . Pool attendants allowed this despite seeing people searching for beds . Definitely needs looking into. Spoils the lovely area.
All in all though a lovely hotel.
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4.7
Google reviews (1152)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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4.7
Google reviews (1152)
Dylan Andrejczuk
It’s not even the end of my vacation yes and I couldn’t wait to leave this review. I’ve been to many 5 star resorts in my time and this is the only hotel I’ve been to that ACTUALLY IS A FIVE STAR as they say! The views, the food, the staff, the facilities.. everything is absolutely amazing. The only minor issue I had was no iron in the rooms but the staff kindly lent me one for an hour so I was able to iron all my clothes and hang them up. Room service was excellent and free continental breakfast included with the room (I booked superior double) lovely heated pools, delicious food, delicious drinks, free pool service, staff are happy to help with everything and make sure you are relaxed. Just perfect, I’m so impressed! If you’re thinking about booking, don’t hesitate you won’t regret it 😊
Lorraine Moore
What a beautiful and elegant' hotel. The staff are incredible. There is direct access to the promenade and beach from the hotel. Pool side service is excellent. Nightly entertainment is better than expected. The hotel provides towels which are fitted to sunbeds and don't blow away. On check-in we were given the option of fresh sheets daily, or every 2nd day. We were also asked if we wanted fresh towels twice daily. Coffee capsules, water and chocolates replenished daily. Location excellent. Breakfast excellent. Complimentary drinks offered on arrival and we were directed to a bar adjacent to reception, where we got the friendliest welcome, along with our drink AND some tapas. Parking is free. On arrival a valet parked our car for us. Apparently the car park has a lift directly to the hotel.👍 We cannot fault this hotel and will definitely be back
Andrew Prevel
Have been to Tenerife many times. This has been the best hotel we have stayed in. The whole experience has been fabulous from all the staff to the cleanliness. Would definitely recommend this hotel if you’re looking for a quiet and relaxing holiday.
david ensor
I have stayed here before but I was not happy with our room G220 as I explained on leaving. There was a waterfall outside the room which was very noisy until 7pm, but much worse was the bathroom had a bad smell of drains. We were only staying for one night so I did not make an issue of it, but it is just not good enough in a five star hotel. When we stayed before our rooms had a much nicer outlook so that was a disappointment as well. Our bags never came to the room either and we had to go to reception (after 2 hours) to request their delivery to room- again not good enough. Bar good and breakfast too.
Trendsundzeitgeist Skippy (skippy)
Alles nur vom Feinsten. Die Lage, der Pool und die Zimmer. Die Sterne sind gerechtfertigt.
Just a beautiful place to stay. Although the area around it is very crowded, this place you can enjoy peace and quiet,a nice drink, great food and fantastic service. It’s a five star hotel that has earned every star. Especially mentionable is the staff, especially the reception who will help you with everything you need.
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4.5
Google reviews (6698)
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Sun-drenched days of heavenly relaxation are waiting to be enjoyed at the H10 Las Palmeras, on the splendid island of Tenerife. Sitting just a stone’s throw from the ocean in the fabulous resort of Playa de Las Americas, this stylish family-friendly...
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4.5
Google reviews (6698)
Tímea Kaszás
We were staying 8 days here, and were satisfied with their services. The interior and the garden of the hotel is beautiful. The staff was kind and flexible. The food was great, and the room was clean with a beautiful view to the ocean. There were many programs: volleyball, ping-pong, tennis matches, evening disco for children to entertain guests. Great goups were forged by the evening. Do not miss the smoking area at the evenings, you can find the funniest people there ;)
KAVMCCESQ
I stayed here with a large group of 40. Took a while to get everyone checked in.. obviously. We had plenty of areas to relax whilst we were waiting
We stayed all inclusive, food was there for every possible taste and each day we were treated to something different.
We had to pay for our own drinks, if I was in a smaller group I would opt for all inclusive.
Fun games every day at the pool, archery, tennis et al
At night, we had live music and DJ's.
Staff are friendly, approachable and resolved any issues promptly.
Carl Charlesworth
Very good hotel with very good quality all-inclusive food. Coffee shop for afternoon tea and cake is excellent. The pool snack bar also has a decent food offering or the main restaurant. The desert options are also good, including chocolate fountain. All the staff are polite, friendly and helpful and a credit to the hotel. Animation team has plenty of events on and do a great job. They have a dartboard up and four person fuzzball always available. Just take your own darts and app for scoring. The branded drinks was a very nice surprise on tge All inclusive and we didn't have any problems getting sun loungers and there are plenty of different areas outside to enjoy your break. Probably not the cheapest hotel in the area but great location including direct access to a large sandy beach so nothing not to like. I would definitely recommend this hotel.
Rose Reavey
The hotel is very lacklustre. It desperately requires updating. However, this does not take away the fact that the staff are wonderfully helpful and breakfast was, without a doubt, one of the best I've seen. My only real niggle is the lack of toilet facilities at the pool. You have to either go back down a few floors or head to your room. The pool area itself could definitely do with a good clean. Connor, the animation lad was brilliant. I hope he gets well soon. Thanks everyone at Las Palmeras. X
James Watson
Our stay was mixed. The hotel itself was fine, but a bit dated. We had to move rooms due to brown water coming out of the bath taps, something that was rectified pretty quickly and didn't really impact on the holiday. Beds were comfy which is definitely not always the case
The food and drink was good but not particularly exceptional. The staff struggled to keep up with demand, with popular dishes not being replenished during dinner and plates running low.
The staff were a real mixed bag. The reception staff with a few exceptions were rude, hostile and in some cases actively unhelpful (seriously trying to book the Italian restaurant shouldn't be that painful an experience and require that many dramatic sighs). On the flip side, Erika and the Kids Club team did an absolutely incredible job entertaining children during the day and doing a brilliant mini disco every night. As well as doing the grown up entertainment, they were total pros and made our daughter's holiday.
One last comment, why is the coffee shop only open between 1430-2130? That might be the most baffling thing I've seen at a hotel in my life....
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4.4
Google reviews (6532)
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The H10 Costa Adeje Palace is a fantastic choice for holiday makers seeking a relaxing getaway on the beautiful island of Tenerife, featuring a laid-back atmosphere and a sublime beachfront setting. The hotel has a diverse selection of dining and...
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4.4
Google reviews (6532)
rebecca phillips
5 Stars – A Perfect Family Holiday!
We’ve just returned from a 10-night stay,
my partner, our 3-year-old son, my parents, and myself, and we had a fantastic time from start to finish!
Everything at this hotel was perfect, and we would highly recommend.
We stayed in a Privilege room and made great use of the amenities, including the Privilege lounge and the beautiful beach area. The rooms were spotless and stylish, and we were lucky to have a stunning sea view.
All the staff were absolutely amazing, friendly, welcoming, and always making sure we felt looked after.
The restaurants were excellent, offering a great variety of options to suit all tastes—including our toddler, who is usually a very picky eater!
We loved that the hotel was set away from the hustle and bustle—it was peaceful and relaxing, just what we were looking for on our first visit.
Thank you for a fantastic stay! We loved every second!
Vince
Lovely hotel. Lots of great pools to enjoy and a great beach just behind it with easy access. All of the staff were very friendly. Good vegan options at the breakfast lunch and dinner buffets (particularly good vegan options at dinner) we noticed there were no vegan options for desert but after asking the staff they were able to have a vegan slice of cake prepared for us every night after dinner which was delicious.
Sara Campbell
Hotel is amazing, can't recommend it highly enough. Staff the best ever, so pleasant & helpful. Food good & bar a wide range of drinks. If any complaint it's the air conditioning in the bedroom could be better, it works OK, just not very well
qudsia noor
I stayed for 5 days, 2 as standard and 3 as privilege.
Here’s an honest review of the pros and cons:
Pros:
-The guys at the privilege check in were quite nice, and really good at their job, I appreciated them for our stay.
-the privilege lounge was quite well stocked.— the pools and location itself is quite nice, lovely access to the beach, beautiful views, amazing pools, and friendly vibe overall
- good entertainment shows
However here is that was quite crap about “privilege”:
1. The downstairs pool bar has no one tending to it half the time. They just prepare a bunch of random drinks (that eventually get warm and loose their fizz) and leave them on the counter.
2. The pool towels on the roof top do not get restocked. If they’ve been used up, you have to go downstairs yourself and get them, and that’s their policy as we were told rudely by a blonde lady at the privilege check in. Honestly I’ve seen better service at hotels. If you pay for privilege you shouldn’t have to run around the massive hotel to get towels.
3. Had a horrible experience at Al Jable, the buffet restaurant. There was a mix up when we were upgrading the last day to privilege, we thought it was half board but it turned out to be breakfast only. We didn’t know this. However we were in the middle of putting food in our plates when the hotel staff came and said we need to pay it’s not in our package. In front of everyone! Couldn’t wait to do it when we sat down, couldn’t wait to say it decently, instead said it in front of everyone whilst we are literally putting fries on our plate? Was so off put we just left. They offered free lunch but that’s a useless gesture after the humiliation. Tactless behaviour for a so called “privilege” guest.
4. They are short staffed, there is only one cleaning lady for a whole floor and she comes in once a day. So you can forget about having a clean room, you need to wait for them to come in around 11 am- 12 pm.
5. If you prefer vegetarian or vegan food, you will dislike their options. They barely cater this, most of their dishes are meat focused, and they don’t really properly label their dishes. If you ask the staff what’s in a specific sauce or if it’s suitable for vegetarians they won’t know.
Karolina Wilczek
The overall experience of the hotel is fantastic. It's very clean, loads of food and drink choices. The pool and the surrounding areas are also clean. There is a bar in the middle of the pool too so it's easy to get refreshments.
The reason for the four stars is due to:
1. The hotel not providing an iron. We were told it's because they offer a launderette service, at a fee of course, therefore they cannot provide an iron. The launderette service is also open until 5pm and only offers next day delivery of garments therefore if you want to iron your outfit for an evening, you're screwed essentially.
2. The WiFi in our room was not connecting to the TV. Although that's not a major issue, we did find that sometimes we wanted an early evening and wanted to put a show on the TV but couldn't get it to work. This wasn't fixed.
3. I booked a message in advance and they weren't able to accommodate it as staff were off sick. Of course that's understandable however I'm surprised they didn't have any other staff available to do a massage.
4. We were told we will receive a bottle of fizz upon arrival for a celebration, which wasn't in the room when we got there. We assumed it's because we were upgraded to a "room with a sea view" however the room didn't have a sea view at all, we could only see the gardens.
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4.6
Google reviews (10072)
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The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (10072)
Rex Removals And Clearance LTD
One of the best hotels we have been in Tenerife with my family. Usually every summers we will go there to relax and enjoy , especially the kids area is fantastic. Staff and the manager are very polite and helpful. In one of our stays we had an issue with the noise so the next morning the manager immediately changed our room and even upgraded us to the fabulous room. This is why my 3 years old Roxana ask us to go to the same hotel this summer again.
We highly recommend this hotel to all my family and friends and even few of our family went to this hotel last summer and we will continue to recommend this hotel to everyone .
Poonam Doshi
Staying at the Hard Rock Hotel Tenerife has been a great experience—but what truly made it unforgettable is one person: Chef Romano.
As a vegan traveler, food can be hit or miss. But from day one, Chef Romano went out of his way to make sure every meal was a hit. He stepped in personally with warmth, enthusiasm, and genuine care, turning dining into a highlight of my trip.
Every restaurant on-site offers vegan options if you ask, and the Beach Club’s vegan club sandwich—with vegan chicken, bacon, and cheese—was one of the best I’ve ever had. The buffet also features a dedicated vegan corner and plenty of clearly labeled plant-based dishes.
But the real star is Chef Romano. He’s been incredibly thoughtful, checking in with me daily, creating custom dishes, and ensuring everything was 100% vegan. His creativity, attention to detail, and kindness are unmatched. Nothing was ever too much trouble—he consistently went above and beyond with a smile.
Chef Romano isn’t just a great chef—he’s the reason this trip has felt so special. His passion, generosity, and dedication turned a standard hotel stay into something truly personal and memorable. I honestly can’t thank him enough. I will be back thanks to Chef Romano!
Patrick Eppenberger
- We had an unforgettable stay at the Hard Rock Hotel Tenerife. The first thing that stole our hearts was the jaw-dropping view of the Atlantic straight from our room—waking up to that horizon felt like a private postcard every morning.
- Value for money is phenomenal. The generous breakfast and evening buffets easily rank among the best we’ve tried in any resort—especially the pastries, which look (and taste) like of a Michelin-star patisserie.
- Staff deserve a special mention. Everyone we met struck the perfect balance between warm friendliness and unobtrusive service—always there when you need them, never hovering. Anita, who ran the pool-fitness classes and organized the pool-games, was fantastic—our son still talks about pool-volleyball! Isabel in the Rock Shop was a star: helpful, kind, and genuinely passionate about what she does.
- Evenings in the lobby are a real highlight thanks to the live music sets. We loved the single-performer spots before the main show—Paolo’s set in particular was a very impressive.
- If I had to note one small concern, it’s that the team seemed under noticeable pressure to secure positive reviews. While their enthusiasm never wavered, I hope the hotel’s management ensures that this drive remains healthy and sustainable for the long run.
- Overall, though, Hard Rock Hotel Tenerife hit every high note for us, and we can’t wait to return. 🎸🌅
Charlotte Ramsay
We had the pleasure of meeting Ezekiel during our stay at the Hard Rock Hotel Tenerife firstly for his amazing yoga classes which I absolutely loved, they are the best I’ve ever experienced in a holiday hotel setting. He’s such a warm, welcoming, and passionate teacher who brings a calm yet uplifting energy to every class.
He takes the time to make sure everyone is comfortable and supported before moving on, and his enthusiasm for what he does really shines through. I left each session feeling grounded, energised, and totally at ease.
Seeing Ezekiel in the gym and also how much positive energy he brings around the pool with aqua dance and aerobics too — he’s always lifting the mood and helping others feel good.
We’re so grateful to have met him. If I could go to his classes every week, I would!
Thank you, Ezekiel 🙏
— Charlotte & John
Yulia Temyashova
I recently had the pleasure of staying at Hard Rock Hotel Tenerife, and I have to say it was an incredible experience from start to finish. The atmosphere is electric, the amenities are world-class, and the attention to detail is unmatched.
I want to give a special shout-out to Cynthia, one of the waitresses who truly went above and beyond to make our stay unforgettable. She was warm, attentive, and made sure we felt welcome and taken care of. And of course animator Vicky that made an amazing make up for my daughter even if it was the last day of our stay, her professionalism and friendly demeanor added a personal touch that made the whole experience even more memorable.
Thank you to the entire team at Hard Rock Hotel Tenerife, I can’t wait to return!
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4.5
Google reviews (3830)
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Discover Barceló Tenerife, a 5-star getaway of luxury situated in San Miguel de Abona in the laid-back resort of Golf del Sur. This is an excellent choice for families or couples, with a range of exciting sports activities and entertainment facilities...
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4.5
Google reviews (3830)
Pete Underwood
The hotel is complex is a calling environment to be in and our room was large and comfortable. The staff and the service they provided were excellent. They’re all super-friendly and happy to help. I’m vegan and my girlfriend had a gluten allergy and we both found it easy to eat at the buffet. The staff made it clear to my girlfriend what she could/couldn’t eat and when we asked for vegan or gluten free desserts they were happy to go to the kitchen and get us some. Would definitely go back there.
Darren Thomas
I don’t often review a hotel 24 hours into a five night stay, however it has already been such a wonderful experience that I’m confident to be able to post so soon! The hotel and grounds are gorgeous with lots of different native trees, bushes, shrubs and cactus and lots of information about them. Inside there are lots of works of art from local artists and plenty of serene areas to relax. The service from all the staff has been absolutely first class. The buffet restaurant is far and away the best all-inclusive buffet I’ve experienced (and if you read my other reviews you’ll see I’ve been quite a few!) The choice is fantastic and everything is freshly prepared and very tasty. There are two different pool bars next to 2 of the many swimming pools they have (and because there are so many pools and so many lounges it’s never a problem to find somewhere in the Sun to relax) and a wonderful lounge bar. The cocktails are probably the best all inclusive cocktails I’ve experienced and as I said the service has been superb. My bedroom (standard twin room) is very nice and clean, in fact the whole hotel is pristine. I will definitely be back and would 100% recommend this hotel.
Elaine Douglas
Huge resort with great staff and only 10 mins from airport. Regular planes overhead but can't say they bothered us.
Advertised as 5 star but only just 4 star in most areas. Bathrooms need updating. Rooms adequate but clean. Royal level worth paying more for with regards to food service and pool options but pool area only open for towel change/drinks at 11am. Far too late. No rush for sunbeds & plenty available. Dolce Vita restaurant was lovely.
Food is fine but self service hotplate food always luke warm. Mugs in room don't fit under coffee maker so totally pointless.
Numerous cockroaches in bathroom first night so moved to a lake view room, but so many midges outside we couldn't use the balcony.
Would we return? No. Resort much too big for us, minibar chargeable if you want it restocked - even though all inclusive, Royal level isn't adults only and we'd prefer places to walk to as it's a resort with nothing to do nearby. Staff outshone the resort
Nicole M
I needed a relaxing getaway while working remotely, and Barceló Tenerife was the perfect place for it. The staff was wonderful across the board, but I especially want to commend the gentleman at Breeze Bar who served me every time—he was phenomenal! I loved the variety of free daily activities, along with the opportunity to go on excursions. The spa was absolutely perfect, and the food was excellent. I can't wait to return soon with my husband!
Two suggestions that could enhance the resort experience:
- Cleaning of public areas: I noticed quite a bit of dust and spiderwebs, particularly in my room, common areas, and at Buffet Drago.
- Service at Buffet Drago during dinner: I came across other reviews mentioning slow service during dinner, and I experienced it myself. Having worked in the service industry, I completely understand that dinner is the busiest time. I even saw what seemed to be the manager and bar staff stepping in to help, which shows great teamwork. However, it might help to have additional staff scheduled during the dinner rush to improve service efficiency.
Olga Heda
We are a family of 3 with a teenage kid, stayed in a hotel early April for 4 nights. Loved the experience! The staff is very attentive, hospitable and nice. The food is amazing including themed dinners. The territory is big enough but not huge, there is a lake for 5 minutes fun kayaking. There are many pools but only one was heated, so it gets crowded. Nice pool is by the sea, but it was too windy over there. The hotel designed as volcano with all the nice details, excellent lobby bar with a view. We took half board and it was more than enough. I particularly liked evening shows-they are 30-40 min. And different every time. There is an opportunity to take a walk at the waterfront with a views to cliffs and volcano in the sea. Supermarket is 5 min drive. It’s a bit far(30 min) from coastal touristic busy area but it has its charm. Also airport is very close so if you don’t like planes, it’s not for you, they are frequently flying. Overall, super nice stay.
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4.4
Google reviews (3053)
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Escape to fabulous Tenerife for relaxing days and entertaining evenings at Meliá Jardines Del Teide - Adults Only, a luxurious 5-star getaway of tranquillity in Costa Adeje. This superb adults-only (16+) getaway close to a sandy beach is a dream come...
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4.4
Google reviews (3053)
Helen Whittaker
We needed a relaxing break and this was exactly the right spot. 10 nights in early mid May, great, not too hot weather, great views from this elevated location, lovely pool and junior suite room. Lots of steps but lifts at every point if you want to avoid. A 15 minute walk down into Adeje and a bit longer on the way back…. Great bit of coastline and some lovely restaurants there too. Whatever your interpretation of 5 stars… this place is beautifully appointed, extremely clean, has lovely non pretentious service and facilities. We were half board and enjoyed breakfast and dinner on the outdoor terrace of the buffet restaurant every day and found food that we thoroughly enjoyed from the great selection presented. I can’t remember all the names of the staff we met but there were some lovely and helpful characters, especially if you make time to engage. Leila in the restaurant was a star. 🌟 The entertainment each evening was definitely worth being around for and had something for everyone. A very chilled and relaxing break. 🥂☀️😎
Amit Mistry
We stayed at Hotel Meliá Jardines del Teide – Adults Only for 5 nights and had a fantastic experience overall. As a couple, we were really impressed with the cleanliness and tidiness of the hotel. We stayed in Room 816 on The Level, which offered stunning ocean views and overlooked The Level pool area. The room was spacious, spotless, and had a lovely balcony where we could relax and even enjoy some of the nightly entertainment from the comfort of our room. Entertainment usually ran until around 10–11 PM and added a nice evening touch.
Breakfast was excellent – we tried both the main buffet and the more exclusive breakfast at The Level. Service was quick, and the quality of food was very good. We especially appreciated The Level Lounge, which had free water, a wide selection of alcoholic and non-alcoholic drinks available throughout the day, and snacks to enjoy whenever we felt peckish. Between 4–6 PM, there was an even broader range of alcoholic options you could help yourself to – it made our half-board stay feel more like a semi all-inclusive experience!
The buffet dinner was okay – there’s room for improvement with the food options – but the hotel has other on-site restaurants and plenty of nearby dining options too.
A special thank you to Patrick, who stood out for being professional, respectful, and friendly. He really helped make our stay smooth and enjoyable.
The surrounding area is beautiful with well-maintained gardens and plenty of nice walks (note: it’s a bit hilly, but manageable). There are two large pools which we enjoyed, though the gym is on the smaller side and could benefit from more equipment.
Overall, we had a wonderful, relaxing stay and would definitely consider returning. Highly recommended!
Malena Martinez
I was there in October last year, March and April this year and had a great time! I can't wait to come back again!
Hygiene for me is very important and they got a 5/5 here!
Loved as well the different shows in the evening, great musicians, please keep them going!
Unfortunately missed the Capoeira show last time 😢
Food is excellent and in my humble opinion is the staff who makes the biggest effort to make you feel VERY welcome!
In April, with the staff strike they even managed to operate to high standards during Easter and offer the best service possible, appreciate the efforts to minimise the impact on the guests!
Very grateful to the staff from the restaurants: Isel, Oliver, Fran, Karelis
Staff from the Bar: Karim, Hector, Miguel, Ramon, Angel
You guys are the best! I am sure I may be missing more names...
And the best fitness staff: Melissa! Loved the activities in the pool and she even managed to recruit me not being fit at all, and to come back to those activities, had a great time!
One small thing I would recommend to improve for maintenance is the drainage in the bathrooms inside the rooms.
Would 100% recommend staying there 🥂
Lucy Dunphy
Me and my son have just returned from this hotel - today 14th April 2025.
All the extra touches and services deserves its 5* rating….
Food and drink selection was fantastic
We stayed in the level with pool access fully inclusive
Definitely worth upgrading to make your stay more relaxing and enjoyable
The breakfast in the level was outstanding
Waiter/waitress service and ordering from a menu with plenty of choice and cooked from fresh and served to your table - unbelievable
Entertainment was good in the evening.
All Aqua classes were brilliant.
The views from the hotel were unreal
Especially in the evening
A nice walk to the beach to stretch your legs and burn some calories.
Overall an amazing stay with brilliant service and we will be definitely be returning to this hotel…..
Moreno Zucchelli
I really enjoyed staying at this hotel, which exceeded my expectations in terms of buffet options, overall quality, service and view.
What I liked:
The view (outstanding)
The staff (super friendly and gentle)
Free Classes available for the guests
The pool (big with plenty of sunshine at every hour of the day)
The buffet food (honestly was more than good, fresh and super tasty)
The cocktails: bartender are actually good
You can move quite quickly in the hotel despite the size of it.
Free parking
Free WiFi is not slow.
What could have been better, but I didn't mind:
Position, is not bad, but in order to have such view you need to be a bit higher up from the sea.
Cocktails served at the pool could have been slightly cheaper.
Overall highly recommended.
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4.6
Google reviews (1977)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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4.6
Google reviews (1977)
Shannon xx
i stayed at this resort for a week with my mum and sister for a well overdue girls holiday. We went all inclusive. This was honestly the best hotel we have ever stayed in. The cleanliness, the staff, the food, the facilities, the service, everything was perfect. As soon as we stepped out the taxi we were greeted by the most friendly gentlemen who made us feel at ease straight away. We came to this resort wanting a relaxing week and we got that and so much more. The selection of food was amazing, there is something for everyone and it is all so fresh. Our room was beautiful and there was so much space. We could have easily spent all day in the room! we booked a sea view suite and wow! the beds were so comfortable we all slept so well every night. The staff can’t do enough for you at this hotel. We don’t have any complaints. This hotel is guaranteed to give you a 5 star experience that is pure luxury. We can’t wait to come back. Thank you so much x
Robbie Clarke
One of the best hotels we've ever stayed in—truly a 5-star experience from start to finish! The resort delivers on every level, with top-notch amenities, elegant surroundings, and outstanding service.
The food was absolutely delicious with plenty of variety and quality in every meal. The spa was a real highlight—so relaxing and beautifully designed. And the views? Simply breathtaking. Being right on the water gave us picture-perfect scenery every day.
If you're looking for luxury, relaxation, and a truly memorable stay, this is the place. Can’t recommend it highly enough!
Tomasz Wilk
Hotel very clean food delicious, great service in the spa and restaurants as well as in the beach bar these are the pros of the cons unfortunately no access to the beach. absolutely zero attractions and a very boring resort I have never encountered such unpleasant service in the main bar which is the only place to spend the evening, waiters very unpleasant including the bartender, the service behaved there as if they were working as a punishment, zero smile and commitment to work despite the fact that we left tips every evening you could not count on nice service. when leaving the resort we were waiting for the bus with friends and a friend suggested that we could have another coffee because we had an hour until departure, after which the friend went to order four coffees for me with my wife and for him with his partner, unfortunately he was refused to make coffee for us because our hotel day ended an hour earlier, I have never encountered such humiliation in any resort especially a five-star one, I highly do not recommend this hotel and I will definitely not visit it again
hartlandsteve
I’ve stayed in many 5 star hotels but this hotel was the best ever. A beautifully designed building run by very polite attentive staff. Everybody from cleaners to pool staff, waiters/waitresses and front of house staff every request was greeted with a smile. Even the staffs interaction between themselves indicated they were happy in their work. It’s a place I would definitely return to. Outside the resort hotel the town centre is slightly less 5 star and in places a bit Benidorm the hotel makes up for it. The gardens were beautifully kept and the view from our room amazing.
Claire D
Stayed here May 2024.
Hotel was lovely, very chilled vibes. Nice spacious rooms with a good sized balcony, comfortable sunloungers. Other amenities were good too gym and spa met our needs.
Perhaps caters slightly for the older generation (were early 40's) but we still enjoyed our stay.
Bit of a walk to get to the centre but we enjoyed being away from the hustle.
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4.4
Google reviews (4968)
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Discover sophisticated luxury, sublime service and endless magical holiday moments with a stay at the 5-star Gran Meliá Palacio de Isora, on the magnificent island of Tenerife. Located next to Alcalá and Guía de Isora, this exquisite hotel is an ideal...
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4.4
Google reviews (4968)
Kathy Moore
My stay at the Palacio de Isora Hotel was simply exceptional. From the very beginning, the service made all the difference, and I would especially like to highlight Bea and Erika, who provided warm, professional, and attentive service at every moment. Their kindness and dedication truly enhanced our experience.
The food was another highlight of our stay. The Agave restaurant pleasantly surprised us with delicious, beautifully presented dishes. The entire restaurant team was friendly and efficient, making every meal a real pleasure. The combination of flavors, the quality of the ingredients, and the cozy atmosphere made each dinner a memorable one.
Without a doubt, we will return. Thank you to the hotel team, especially Bea, Erika, and the Agave staff, for making our holiday so special.
Tyrone Williams
We had an amazing experience at this beautiful Grand Melia Resort! From the moment we arrived, the staff were welcoming, attentive, and genuinely dedicated to making our stay memorable. The grounds are immaculate, the rooms are spacious and tastefully decorated, and the views were absolutely breathtaking.
The amenities were top-notch, from the sparkling pool and serene spa to the delicious on-site restaurants that offered a variety of fresh, flavorful options every night. We especially loved the breakfast buffet, which had an impressive spread to suit every taste.
What truly sets this resort apart, though, is the staff. Every team member we encountered was friendly, helpful, and went above and beyond to ensure we felt comfortable and cared for throughout our stay. It felt like a true “home away from home” in a luxurious setting.
Whether you’re seeking a relaxing escape or an adventure-filled vacation, this resort delivers the perfect balance. We left feeling refreshed, pampered, and already planning our next visit. Highly recommend!
Mara Hänisch
We enjoyed our 7 nights all inclusive. They served a big variety of food. The staff was very friendly and welcoming. At the restaurants they ensured you got your meal as requested. There were a few flies here and there and a few areas had a sewer smell but it wasn’t that bad overall. The pool is great but some of the jacuzzi/bubbles aren’t working unfortunately. Our room was very clean and drinks were restocked daily free of charge. Someone might try to sell you the circle membership but if you don’t want it they won’t bug you any further. Different entertainment every day, very kid friendly.
Ken Dacre
We stayed at the Gran Meliá Palacio de Isora and had a wonderful experience, especially at the Agave restaurant. We want to highlight the excellent service from Bea and Erika, who truly made our visit even more enjoyable. They were kind, attentive, and always had a smile on their faces. They helped us choose our dishes and made sure everything was perfect throughout the dinner. The food was delicious and the atmosphere very pleasant. Thank you so much for making it so special!
Malgorzata Lapies Placzek
A Beautiful Place Made Truly Special by Its People
The Gran Meliá Palacio de Isora is a stunning place—its architecture, gardens, and views are breathtaking. However, it does feel at times that the infrastructure (restaurants, poolside space) hasn’t quite kept pace with the number of guests the hotel accommodates.
But what truly makes the experience unforgettable is the staff. The hotel would not be the same without their warmth and professionalism.
A special mention goes to the bar service team for their genuinely warm and welcoming presence, and consistently exceptional service. Particular compliments to Fran, not only for his skill and professionalism, but a remarkable way of making guests feel truly valued. His personal touch adds a lot to the guest experience.
Additionally, the workshops run in collaboration with local family businesses were a real highlight—authentic, engaging, and a beautiful way to connect with the island’s culture.
Recommended—not just for the setting, but for the heart behind it all.
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4.6
Google reviews (1672)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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4.6
Google reviews (1672)
Lois Auker
My partner and I stayed at this hotel 2 weeks ago and we were very impressed. It was very clean, the room was very spacious especially the bathroom which had a bath AND walk in shower. Very friendly staff, wonderful food in all the restaurants and generally just a nice atmosphere. Bearing in mind it’s child friendly it was super quiet too which was just amazing. I would definitely stay here again!
Adam Pescod
We booked this hotel through Jet2 Indulgent Escapes and it’s safe to say we will be returning! Comfortably one of the best hotels we have stayed in. Everything is immaculate from the lobby to the bedrooms and beautiful gardens. Our room was a ‘partial sea view’ but we had a very clear view of the sea from our balcony. The room was spacious and spotlessly clean with a huge bed and amazing shower. Breakfast was a treat with so many fresh things to choose from every morning. The staff were kind enough to bring me a fresh avocado on two occasions. We had lunch at Guilty pool bar every day; the nachos were a highlight. The choice and quality of poolside drinks was also superb. Everything was faultless.
Daryl Harris
Beautiful hotel, even better than the pictures make it look. Staff were excellent, all very accommodating and made you feel important. Multiple great pool areas to choose from - we liked switching between the main pool which has some good chilled house music in the afternoon and then the quieter adult pool. Food was great from the breakfast selection , to the pool side restaurant (guilty) which has a fantastic selection (must try the vodka rigatoni!) and then exceptional dinner restaurants with Seen and Yakuza where the food was amazing . Location also great. Can take a lovely stroll along the beach front to other bars and restaurants. We really loved our stay and hope to be back!
Xenia Keppler
Super friendly staff, always with a smile across all departments, excellent breakfast, very spacious and gorgeous area to enjoy sunbathing, great rooms with ocean view. The hotel is surely one of a kind in this area. Feels like home away from home. We would be happy to be back right now. With love, definitely recommend this lovely Paradise!!!🫶
Cheryl Sheppard
The property was immaculate. The staff were incredibly helpful and really looked after us. We went for my dad‘s birthday and he had the most wonderful time. Breakfast and restaurants were fantastic. We would definitely be back and will be recommending! Thank you to all the team, special thanks to Simon who was a trainee and couldn’t have made us feel more welcome!
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4.6
Google reviews (249)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.6
Google reviews (249)
Francesca White
This is, by far, the best holiday we’ve ever had. Everyone at the hotel is so welcoming and friendly, the rooms are huge and the food is incredible.
There’s a lot of lovely activities for adults and children alike. We did the wine tasting, sangria-making class, aqua gym, beach volleyball (we pretty much did everything). The animation team is so much fun - they make sure everyone’s having a good time. We don’t normally participate in resort activities, but the animation team was just exceptional. Bingo is really fun. HUGE shoutout to Luca, Samuel and Eugenia!
I still can’t get over how good the food is at this resort. We did royal level specifically for the a la carte experience and it did not disappoint. Every single dinner was a culinary experience. (Bravo to the chefs!) all the hosts and servers at the hotel are top notch. They keep everything immaculate, they check on drinks, clear plates.
This was our first time at a Barceló hotel, and we will definitely be back.
AM K
my 3rd visit and this time with my mum and we had 2 separate rooms, little disappointed that we were allocated rooms above kitchens which made for a for some
interrupted sleep, as a my barcelo member i do wonder what the benefits are with room allocation/upgrades, as to date i have never received an upgrade no matter what hotel i have been at and there have been many. i was moved swiftly after raising the noise issue but would
suggest these rooms should not be used until sound proofing rectified - but this was a disappointing start with a few nights of bad sleep. overall though we had a lovely stay, the staff are super helpful wherever you are, it was my mums first visit and she thoroughly enjoyed herself. will definitely return if i can be guaranteed i wouldn’t be allocated same room!
Our second stay and even better this time, our first stay was before their official opening a year ago and was great, but this time, small improvements and it really was the perfect winter sun break, if you are happy with a peaceful hotel that never feels busy even though it was fully booked, good food and drinks with costal walks, I would thoroughly recommend, every member of staff was amazing, particularly Keny at royal level pool an absolute superstar, Samantha and Daniel too, every member of staff was so welcoming and helpful, I love how customer service is number one priority at this hotel. We will return I am sure.
Elisabet Santana
The hotel's location was perfect, with stunning views of the ocean and easy access to the beach. The staff were incredibly friendly and went above and beyond to make my stay enjoyable. The food was delicious and varied, and I especially loved the themed dinners. I would highly recommend the Barceló Tenerife to anyone looking for a relaxing and luxurious vacation
ggmail 110
Having a wonderful stay at Royal Hideaway, excellent breakfast, and food all around has been great, a nice Italian restaurant, and another buffet one on the other side of hotel, staff are all super friendly and helpful and a special mention to Justina, always friendly and welcoming. Highly recommend as a whole.
Annika W.
Awesome crew / staff. Everyone is super friendly. Especially Victoria with her positive attitude is trying everything to make your stay as pleasant as possible.
Lovely to sit at the waterfront for breakfast and dinner.
What I found strange is that there is not even one free soft drink / water with the dinner, if you are not all inclusive.
If you booked a sea view room, make sure to stay at a show or bar late, because otherwise you will anyway hear everything of the parties going on in the Plaza area.
The animation team of active is also incredible. Can only recommend to attend the one or other workshop.
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4.6
Google reviews (1792)
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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4.6
Google reviews (1792)
Gaetano Lanza
Gran Hotel Bahia del Duque Resort is a very nice hotel.
The room we had was very nice, the bed was comfortable.
In the room there was a coffee station with a nespresso machine, a safe, a minibar etc.
I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room .
The breakfast was super, with a great selection of food and drinks.
They have few swimming pools and restaurant to choose from.
Most of the staff was friendly and polite.
This is a great resort, however, if there was a better attention to the detail it would be even greater.
The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest.
The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay.
(Visited January 2025)
Kurt Douthwaite
We stayed here for a week in a casa ducalas junior suite. The resort is very nice, the food is gorgeous, the service was exemplary, the staff were accommodating, friendly and professional. Idyllic setting with fabulous pools and gardens, lavishly appointed throughout with magnificent architecture. Thank you so much from Richard and kurt
Josh Eckart
Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.
William Richards
We just got back from a week at the Bahia del Duque with a 2 and a 4 year old, and it was great. We were a little skeptical heading into week and delighted to say the hotel was fantastic.
Staff were amazing, I wish I could remember more names to complement, but everyone was really friendly and helpful. The rooms are slightly dated compared to more modern design-led hotels, but they're comfortable, spotlessly clean, and still very nice. We were in a junior suite so all four of us could fit in one room and it was great - spacious, comfy, and a lovely balcony which was really handy with the kids.
Pools were awesome, and the public beach below the hotel was really nice and the access from the hotel really convenient and easy. Good sand for building sandcastles, nice entry to the sea for paddling with little ones when the waves weren't too rough, pleasant level of busy - felt lively without being overcrowded.
We would definitely come back for a similar holiday of relaxed pool and beach with little ones, but the hotel also looked very nice for a more adult break, with great pools and bars with lovely views.
We had two concerns before the holiday based on reading other reviews, which both turned out to be total nonsense.
(1) that even the heated pools might be cold, but that turned out to be nonsense. The heated pools were perfect temperature, and even the unheated pools were pleasant. The pools were lovely and a big selling point of the hotel in my view.
(2) restaurants. Some reviews said the food was overpriced and inconsistent. I'd say the overall standard was very good, and maybe you can get better value for money outside the hotel but it wasn't silly prices in the hotel - certainly very reasonable compared to the UK still. We had great meals at the Brasserie, Beach Club (twice!) and Alisio's. We then had a second meal at Alisio's which was mediocre. Would say the Trattoria was totally fine - strong pizzas but relatively bland other dishes. Sua (basque food) was absolutely delicious, but our service was a bit shoddy. Overall I was very satisfied by the quality of food (including the more informal lunch meals at pool restaurants), and while we had disappointing service at 2 dinners, I think to have slightly disappointing service at 2 out of 20 or so meals we ate in the hotel is pretty good going. And to be clear the poor service was a result of staff being run off their feet rather than not being good/pleasant staff.
William Blower
A lovely Canarian style resort hotel situated right by the beach in Adeje. 4 pools. 2 not heated 2 heated. Rooms were nice. The breakfast was great - Buffet style, tremendous choice. Breakfast Staff were great especially young Javier. We ate in the Italian restaurant. It got busy very quickly and staff seemed harassed and short staffed. We were sat by a doorway and kept getting brushed past when the staff were going past because there wasn’t much room there. The food was ok but nowhere near Michelin star quality.
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4.1
Google reviews (2807)
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Step into a sun-drenched getaway on Lanzarote's Costa Teguise, where every corner of the Sands Beach Resort is a luxurious seaside escape. This exquisite resort boasts direct access to golden sands and shimmering waters, inviting you to sink your toes...
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4.1
Google reviews (2807)
Marie Crane
Dated but clean beach front apartments but for the amount of time we spent in the apartment we were very happy and have already booked again for next year. The resort has some lovely restaurants around and a nice bar near reception, also a shop that opens 8am-8pm for essentials.
Staff are amazing and nothing is too much trouble for them. If you are checking out late they have a bag room to store your cases free of charge and a shower room you can book a slot for also free of charge.
Very good for what we paid, so much so we have already booked for next year.
Holly Muchmore
Room was OK but no air conditioning or fan or phone. Facilities good and pools great. We found 2 cockroaches and a lizard. It's a good place however for kids to be entertained with all the pools, kids club and disco and bingo. It was all ok until the end when we not told about the checkout time and got rudely told after the time we were late and then fined 20 euros for the 2 hours it took to panic pack for 5 people. I checked out and the receptionist said it was OK for my baby to stay under the parasol on the terrace until the cleaners arrived. The manager then returned and was so rude it was awful. Said he'd come back for the 3rd time and it was a hotel so we needed to leave, I explained we had been given permission and he was still rude. Other people said the staff were rude too. Also the bed in the sofa bed was badly uncomfortable and there was a double mattress locked in the cupboard and they reluctantly let us use it but I saw them take it away afterwards. Also the cleaners gave us filthy looks as we were sat outside waiting to leave. We hadn't left it in a mess.
Christopher Ancira
I booked a two-night stay at this hotel, but I had to leave after the first night due to a serious cockroach infestation in the room. I’m not someone who normally complains, and I tried to stay calm after seeing the first one—but they kept coming. I’ve attached photos as proof.
To make matters worse, there was no air conditioning. When I arrived, the room was stifling hot, and the entire space felt run-down and poorly maintained—not at all what you’d expect from a hotel that markets itself as a 4-star establishment.
I didn’t even sleep in the bed and ended up having to find and pay for another hotel that same night. The whole experience was stressful, disappointing, and a waste of money. I’ve since requested a refund and am still waiting for a proper response.
This place needs serious improvements before it should be charging premium rates or claiming 4-star status. I would not recommend staying here.
Gareth Rose
The rooms are definitely dated and need money spent on them to bring up to date.
Cleaning not up to standard. Broken glass in dishwasher, mold in fridge, defrosted freezer left to leak everywhere, cobwebs in bedroom and more.
Sliding doors are hard to open and the metal frames don’t do well in the heat.
We were given the wrong keys to our room and the reception staff seemed to find it funny! Kept being told we were trying to get into the wrong room. One key worked, the other didn’t!
The whole outdoors areas are tired and need bringing up to date.
Shame as it could be really good. Needs a decent clean and ridging up before the main seasons starts.
K de B
We stayed in the 1 bed Apartment over looking the 25 meter lane pool.
The weather was ok, not the greatest, not the Hotels fault obviously.
Lots of Pools, excellent for the kids, you will get lost trying to find your way in the resort for a few days.
The resort is lovely, the rooms a bit outdated but clean, the staff were lovely. In its day this Hotel wqould have been 5 star.
Pools were clean.
The Bar was terrible, but the Bar Staff were nice guys, but the bar has no character, get out of the hotel to the Restaurants down the road and Pubs, much better.
Overall nice resort, quiet no noisy neighbours.
One day, here is what you do, take the local Bus Line 3 to Playa de Reducto, nice beach and day out.
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4.1
Google reviews (3727)
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Perched amidst the volcanic landscapes of northern Fuerteventura, the Pierre & Vacances Village Fuerteventura Origo Mare offers an unparalleled retreat for those looking for both adventure and relaxation. This expansive resort is a haven for families...
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4.1
Google reviews (3727)
ebonie
Overall, I had a lovely time in a lovely resort. No complaints with food, all cooked perfectly and warm. Staff amazing and helpful, with buggy service available on arrival. Shoutout to ‘Alessandro’ who helped me get around the resort when I had a foot injury, he made my stay special. There are many pools, and an 18+ one which is nice for couples holidays. There is another extra restaurant on site which you have to pay extra for, but is definitely worth it. They also provide a free shuttle bus service to the local town, which is great; there is a €200 deposit on arrival which is promptly reimbursed on your date of departure. Would definitely recommend and return.
Timothy Bond
Overall my experience here was lovely and ideal for families. The apartment was well presented however I felt the level of cleanliness needed a little more attention as there was a load of cigarette butts left on the path from the previous guests.
Food was good and cooked to a good standard. Unfortunately you will need to queue to get a sunbed by the main pool with the slides as there is not enough beds for the amount of guests typically there.
Entertainment was great fun and staff were super friendly. Would go again.
Fade Overdrive
What a lovely holiday complex.
Am still waiting for my deposit refunded. Which I was told by reception staff it would be put back into my bank at midnight. I am still waiting and we got back yesterday. I will give them the benefit of the doubt . But have contacted my travel agent. As well as being told nothing about a checkout time. As we arrived at 11pm. So assumed checkout would be just before our departure transfer at 5pm not at 10am in the morningof leaving. From the main entrance. So they would have let us sit in reception area for up to 7 hours with children. Absolutely loved the place and would return. Not if I don't receive my deposit. The onsite shop is pricey and the shop assistant is not pleasant at all. Especially to children, if the are wet from being in the pool. So went off to correlejo which is amazing. An the free buses daily make it a bit more adventurous.
Craig Keatings
Absolutely shocking!
We got to 5 days in to our 2 week holiday before the Ants infested the apartment, no food left out but they got in the cupboards so we had to throw everything out. 2 walks in to reception and a phone call, still waiting for a cleaner because apparently you come on holiday to deal with pest infestation.
The beds are shocking, haven't had a good night's sleep since we got here.
We asked about upgrading to another apartment, despite there being rooms available on their own website and the cost difference being under €190 reception wanted over €320 to upgrade, blaming their systems. No management here to talk to, the email for reception they give you doesn't work.
I think the place is closing or changing hands soon so nobody cares from the looks of it.
Update from earlier today
Having spoken with our travel agent who contacted the resort they have suddenly become quite helpful and the things we requested aren't so unreasonable now.
Further update for today
We paid to upgrade rooms, we went from terrible beds with Ants to still pretty bad beds with cockroaches.
Kiera Topham
We stayed here as a family of 5. If I could give more than 5 stars I would. The accommodation was 2 bedrooms, which were large. 2bathrooms which came with soap, shampoos and body wash and a hairdryer. An open plan kitchen living room with TV with had Netflix and Disney downloaded. Everything was clean and well presented.
When we arrived there were complimentary bottles of water which was a nice touch.
The kitchen had everything you could possibly need, from pots and pans to salad spinners. The kitchen also had a large fridge freezer, washing machine and dishwasher. A little box of dishwasher tablets and washing up liquid with scourers was provided, which was really helpful.
The entertainment was absolutely amazing, something for everyone. The staff were amazing, pools were fantastic. Would defo come again.
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4.2
Google reviews (3206)
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Located in the beautiful southern region of Tenerife, Hollywood Mirage invites you to embark on an unforgettable holiday experience. Full of warm elegance and comfort, our apartments are the perfect choice for couples and families yearning for a...
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4.2
Google reviews (3206)
Stuart Jackson
Well where do we starts. Well it’s definitely not a 4 star hotel. Rooms are dirty with only once a week cleaning for the week even then it was just a brush round and some new towels. When we arrived who ever was in there last left everything behind. Like lotions etc the floor was dirty the shower hardly worked at all.. if you want breakfast all the hot food is practically look warm. There isn’t a bad selection. That’s if you want random things for your breakfast. With regards to the pool it is clean and warm. But don’t expect anything from the life guard who just sits in a corner on his phone. Twice this week other people dived into the pool to help kids while he stayed on his phone.. over all of you wanted somewhere to kip as a hostel this would be the place.
David Ward
It is a good location and fairly quiet although it is more of a family or young group place. The pools are a decent size and it's not too hard to find free beds.
We didn't use any of the entertainment or food on offer.
One thing to bring up is that the self catered apartments could do with extra cleaning stuff provided and maybe rewashed dishes after the previous occupants as I had to wash all the dishes again before using them.
Also, there was vomit on the pavement leading out of the compound and by the time we left there were about 7 puddles, all days old.
Stela last
We stayed at the Mirage Hollywood Hotel for 2 weeks. We had a great time, there are 3 pools where you can relax and a lot of entertainment activities guided by a young team of enthusiasts.
The apartment we stayed in was spacious and clean, with a small kitchen equipped with everything we needed to feel at home.
A big thank you to the entire team from the reception desk for their support and patience they showed us, especially during the last days when we needed assistance as our backpack with all our documents was stolen from the beach. It was an extremely stressful situation for us, and your kindness and support really helped us stay calm and figure things out.
We are so grateful for everything you did — from helping with information and printing the needed documents to just being there and showing you cared. It meant a lot to us.
Thanks again for being so awesome. We won’t forget it! If we return to Tenerife, this will definitely be our place to stay again.
Hugs and kisses,
Stefania and Laurentiu
Ken Doran
The hotel and rooms were clean, although sitting on the sofa bed would leave you with a bad back as it sloped from the front to the back.
You could hear neighbours moving around and when chairs were moved I am sure the whole building could hear it.
The beds were comfortable and the pressure in the shower was excellent. A good balcony over looking the pool gets the afternoon sun.
Staff were friendly and always gave a greeting when you saw them.
Important thing to remember is the hotel is at the top of a steep hill so taxi may be needed for some people.
Sean Glossop
Fantastic hotel, extremely good value for money and the rooms were well equipped as well as modern. The staff were all very friendly, we were self catering so I cannot comment on the food at the hotel but there was a little shop on site which sold pretty much everything you could need. The pools were clean, I loved the fact that there were multiple pools, the main one having the entertainment, and then Pool 2 which was quieter and more chilled (right by our room). In terms of location, this is the only thing where the hotel suffers, as it is on the outskirts of Los Christianos - however there is a free shuttle bus to and from the beach each hour during the daytime for those who don't wish to walk the 15-20 mins. There are also quite a few restaurants and shops close to the hotel without having to walk far, my favourite being the Italian restaurant literally opposite the entrance to the hotel, definitely worth a try, we ate there three times during our stay. Overall, this hotel is well worth the money, it's in a quieter part of Los Christianos but not too far from the centre, the room was very large, bathroom extremely modern and luxurious, cannot fault anything really.
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4.0
Google reviews (2192)
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Escape to the fabulous coastal city of Puerto de La Cruz on the north coast of sunny Tenerife for a romantic holiday adventure at the luxurious adults-only Aluasoul Orotava Valley - Adults Only. This laid-back escape is located close to sapphire ocean...
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4.0
Google reviews (2192)
ALIN COSMIN
We stayed for 1 week all inclusive. Honestly could not complain about anything. We had a terraced room with a view(if you're tall) but that was our luck. Other than that the food was great every single day. Plenty of activities and things to see at the hotel. Overall 5/5 would come back and recommend
Yulia Nahyba
I spent my holiday at this hotel, and it happened to be my birthday during the stay — everything was absolutely wonderful! As a lovely gesture, the hotel gave me a bottle of champagne. The staff were always helpful and resolved any issues quickly — not a single unhappy face the whole week. The atmosphere was warm and welcoming, and the whole experience was truly unforgettable. I would definitely go back again!
Michelle McDonald
Exceptionally clean hotel throughout. Lovely friendly staff - didn't meet 1 unhappy staff member during our weeks stay. Every meal was delicious with fresh eggs and pancakes every morning and lunch/dinner had a cooking station with fresh pasta, meat/fish. Rooms are of a generous size, mattresses are of a memory foam type, which aren't for me, but hubby slept very soundly!! Fresh towels on request and deposit at check in for pool towels. Beer, wine, spirits, cocktails, tea, coffee and soft drinks on All Inclusive. Only things letting this hotel down are the pool temperature - states heated but was definitely not, and the location - 3/4 way up a steep hill and a good walk to shops, although there's a free bus at certain times, or if you go out reception, turn left and left again at the end of the hotel, there's a path which zig zags down to the beach/walk to town. Would definitely recommend those hotel and would certainly go back.
Dima Bara
Amazing price to quality ratio. Friendly stuff, location is perfect. Next to the best beach in the area. Comfy transfer free of charge, which you don't need unless you want to get to the city Center where you can walk in 30 mins by foot. The beach area both free and private are still worse comparing to the one near the hotel imho. Pool and food are also great.
Ben Harding
If you look up the hotel on a popular search engine, you’ll see derogatory comments regarding the breakfast. IGNORE THEM. The breakfast provision is absolutely outstanding. Loved the hotel. Yes, the pool is oddly located, at the lower end of the hotel, but that means that it’s a long way from most of the rooms. This is a good thing. Nice pool, great little bar and kitchen there too. Staff lovely and v helpful. Room cleaning is great, occasional forgetfulness re: teabags/coffee pods notwithstanding. Room layouts are great, too, with separate sections. WiFi can be a little unreliable, but any complaints are minor. Oh, and did I mention the breakfasts are outstanding?
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4.8
Google reviews (523)
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Found in the vibrant heart of Corralejo, Fuerteventura, Buendía Corralejo Nohotel offers a unique blend of luxury and local charm, inviting travellers to experience the island like a true resident. At Buendía Corralejo Nohotel, you're not just visiting...
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4.8
Google reviews (523)
Rachel Bradley
Fabulous stay in April with our 2 young boys. These apartments are well thought out and offer a great space for a family, with lovely views of the sea and in a convenient location to town. We had a terrace apartment with the door leading to the pool area which was perfect for us and the children. The pool area is just right with comfy loungers where you can watch the kids easily in the pool no matter which spot you choose. Gym well equipped. Everything is clean and well looked after. Staff are very helpful and friendly. Good restaurants and activities in walking diatance High recommend.
Vicki McCafferty
We took a family holiday with a 15 and 18 year old. We wanted somewhere for ourselves but not entirely secluded. Buendia was perfect. The complex and apartment are spotless. Stayed in 220 which has a courtyard looking onto the pool with a sun bed and day sun. If you want a quiet day you can chill out there.
We went at Easter and there were loads of beds that are foam based and comfy around the pool. There is a gym, a laundry and a den for kids. The beds are comfy and the location is quiet.
Its very close to a supermarket and the nightlife. Both teens loved it and both parents really enjoyed switching off.
The staff are fab and Alex the manager is a credit. I recommend to anyone who wants space and somewhere to relax.
Jay Mason
Had a great time with the family staying at Buendía. The staff is super friendly. The pool bar food and drinks were great, also the in-house surf school was a big plus. Rooms were good, beds a little on the firm side, but that is just a taste matter. The appartement did lack some regular sockets to charge our devices. There was an option to charge our phones at the bed, but you needed an old school usb connection for that, which was a little less convenient. Nothing to take away from a pleasant stay though.
Daphne Taylor
We were greeted warmly and courteously and the check-in was prompt. Our room and facilities were immaculate. And Pablo, the reception manager was very helpful and efficient and made our stay very comfortable. The apartment had all that was needed for a perfect stay. This is our second time here and we would love to come again!
Reeny
These are lovely self-catering holiday apartments located in Corralejo. The facilities are amazing and the service is fantastic! We were checked in quickly by Alvaro on reception who was very friendly and welcoming, and Pablo, the reception manager made sure that we had everything we needed for our stay. The apartments are spacious and clean and the location is perfect for exploring Corralejo. This is our second time here and we would definitely stay again!
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4.1
Google reviews (1344)
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Enjoy an unforgettable adults-only escape at Labranda Golden Beach, a modern 4-star hotel located in the vibrant Costa Calma of Fuerteventura. With a recent full renovation in 2023, this lifestyle hotel promises luxury and relaxation, offering guests...
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4.1
Google reviews (1344)
Megan Robertson
Just spend 7 days here and This hotel was everything we needed! The rooms were absolutely stunning! And so clean!
We had a swim up room which was perfect, would definitely recommend! You also get 2 bottles of water each day from house keeping!
The food was lovely, fresh pancakes and churros at breakfast. Fresh pizza at lunch and dinner with a large selection of cheese, fruit, meats and desserts. There was even a chocolate fountain one night!
I was a bit apprehensive after reading some reviews but honesty I don’t know what anybody is on about. The hotel is lovely, the staff go above and beyond. Would definitely recommend! Had a lovely relaxing holiday and wish we had stayed for longer
Lizzie Haigh
Loved this hotel. Food was great, evening entertainment was great. My favourite part was my classes with Daniel. We did the 10;30 yoga class in the bar, really helped us relax for our holiday. We also did the aqua gym also with Daniel which was absolutely hilarious and also bought the energy of the whole hotel up. Would recommend any day!!!
Millie Kingham
The whole place was just so lovely for the price we paid.
Lovely other guests, staff were super friendly & were always ready to help out if needed - anything we asked didn’t seem a problem to them.
For someone who is a fussy eater the food there was beautiful, constantly freshly cooked & super clean.
I loved that when chilling by the pool, we had some music (low level) some entertainment (saxophone) & of an evening we had more entertainment which was also a surprise, the entertainment was tacky either & was quite nice to go to off an evening.
On one of the pool days we got told there was a Sangria class by the pool & wow the guy that done it was AMAZING so friendly SOOOO funny & he got so many people up & doing it.
Everything at this holiday was good from start to finish.
And for someone like myself who has high standards & is quick to jump on the bad things, I honestly can’t say anything bad about this place. We are already wanting to go back there this year.
Food & drinks were always available anytime of the day.
Holiday is perfect for a small getaway in the sun
erica jukes
We had a really lovely stay at this hotel .The staff on reception are smiley ,welcoming and extremely helpful. The rooms are kept spotless, we had a junior suite, with a Seaview which are on the same level as the reception. The food was extremely good with plenty of choices ,the staff in the dining room were friendly and efficient, they all work incredibly hard .We always found a table and it was a relaxing experience unlike some other All inclusive hotels .We found the entertainment in general good ,we particularly enjoyed the saxophonist and singer also the Spanish dancer and singer that were on one afternoon round the pool .We will most definitely return ,it's a lovely very well run hotel.
Klaudia Dziura
We chosen this hotel for our holiday as is in small town, close to the beautiful beach (around 500m), hotel is adults only and is in good area to travel to other places on Island. We had an amazing time, full of rest and nice weather! We don't need to think about anything, hotel stuff was very helpful and always nice and welcoming.
For the future will be nice if pool will be renovated as have some missing tiles.
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4.2
Google reviews (2456)
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Lazy sun-drenched days await in the Canary Island at the superb THB Lanzarote Beach. Situated a short stroll away from golden sands, the fabulous holiday complex offers guests a wide variety of amenities including a swimming pool, gym, children’s club...
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4.2
Google reviews (2456)
Charlotte
We had such a wonderful time here! Staff were all so lovely and couldn’t do enough for us. The hotel and the room were really nice, exactly how it looks in the pictures. The food was amazing. The location was perfect just metres from the centre of it all but we still never heard a peep at night. Great experience from start to finish can’t fault the place!
Abby Parker
Nice hotel, in a convenient location, lots of building work going on which was loud,
Food is below average and wouldn't recommend getting half board or all inclusive because I think you'll find you'd rather pay to eat out. Repetitive and not good quality,
Also they advertise a late breakfast yet when we went to the pool bar to have this (after paying for half board - so breakfast is included) they charged us €30!!! for the breakfast because it was served in the pool bar after 1030 instead of the room downstairs before 1030, same average food and down €30, had we have known you had to pay for the nicety of having a later breakfast we honestly wouldn't have bothered. They could put a sign somewhere to tell you your about to be done out of your money. When I spoke to reception they said they can't do anything because the pool bar breakfast is for all inclusive only, so don't be caught out like us and ripped off
Kettle in room but no tea/coffee/spoons, had to buy my own coffee and stir it with my toothbrush
Staff were nice but I wont come back
Tyl3r99
Has mugs in the room but no tea or coffee packets. Rooms are cleaned at an inconvenient time roughly when people get ready to go out for excursions. Food can be quite cold and repetitive.
Staff are absolutely lovely and polite.
Great location although can be very very windy.
I thought the pool was very cold and was under the impression it was heated.
Had a lovely time nonetheless! 👍🏻
This could be a 5 star hotel with minor adjustments.
G it's me
A last minute change of location, left us searching for a fussy group of 6 people in 4 rooms.. having generally low expectations for the place, we were all extremely pleasantly surprised with the location quality of the rooms and incredible friendly staff… without exception.
The hotel is undergoing some updates, this does create only the minimum amount of interruption but does also mean that the homely is at a lower capacity giving more space to relax around the pool and other areas.
Would definitely recommend and would also return when looking for a budget friendly 4 star hotel
Marija Nakova
Let’s start by the positives first, that hotel is on a great location. Only 15min drive from the airport, and easy drive to any side of the island from it. Quiet location, close to the beach. We’ve had breakfast included, and it is a great addition to the price. Various choices of foods!
Whilst I know that “you get what you pay for”, this by no means should be an excuse for having to sleep with bugs in the rooms. We were there for 4 nights, every night on our coming back into the hotel room upon turning the lights on the bugs would be running and hiding behind the fridge or under the bed. With the last night waking up on one of it in our bed. It is gross and disgusting, and I being told that they can’t do nothing about it that the island has them all around!
I by no means like to leave negative reviews, or make drama out of it, but hygiene comes first, no matter the price.
It is a 4* hotel but the rooms say otherwise. A bit outdated and needing a refurbishment.
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4.4
Google reviews (4894)
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The H10 Tindaya is a sublime hotel located just steps away from the white-sand beach of Sotavento along the sunny Costa Calma in southern Fuerteventura. Perfect for families and couples hoping for a memorable getaway, this modern hotel boasts a gym, a...
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4.4
Google reviews (4894)
James Travels
Just come back from what can only be described as the most amazing weeks holiday I have had in years. We stayed as privilege guests so all the benefits of that were amazing, breakfast and dinner in the dedicated restaurant with the best hotel food I have ever had. Maria J who looked after us in the restaurant was also amazing and friendly. We had a terrace suite which was incredible with everything you needed. The pool had plenty of space for sunbeds and was great to sit around, there was plenty of shaded areas as well.
The hotel is very well looked after and was clean everywhere, and the staff were always out looking after the grounds as well.
We would not hesitate in going back, and are planning to book again for next year as it was completely faultless, the whole week was incredible.
luke rice
The most amazing hotel. It’s quiet and relaxing. We have spent 5 days here so far a few more to go and we do not want it to end. The staff are amazing the food is some of the best we have ever eaten and the rooms are just the best. If I could give this more than 5* I would. You must must must visit if you’re coming to fuerteventura.
wajdi ben gaied
I had the pleasure of staying at this wonderful hotel with my son from the 6th of June to the 13th of June in Room 373, and it was an absolutely beautiful experience!
This place is perfect for families with children—I highly, highly recommend it. The room was incredibly clean and comfortable, thanks to the amazing cleaning staff. They truly went above and beyond to ensure everything was spotless and inviting.
A special mention goes to Rebecca, who was extremely helpful throughout our stay. The reception staff were also fantastic—friendly, professional, and always ready to assist with a smile.
The food was exceptional—delicious, varied, and of excellent quality. Every meal was a treat, and the dining experience added so much to our enjoyment of the holiday.
The management of this hotel deserves great praise. It’s clear they are doing an outstanding job creating such a memorable and enjoyable experience for their guests. Everything was well-organized, and the attention to detail was remarkable.
If you’re looking for a relaxing, family-friendly getaway, this is the place to be! Thank you to the entire team for making our holiday so special.
Alina Badea
My husband and I had an awesome week this May at H10 Tindaya. We went with the Privilege package, and every bit of it made our stay memorable. Our room was clean, spacious, and had a awesome terrace with sun loungers that quickly became our favorite chill spot for morning coffee and evening relaxation.
The food was another highlight—every meal was a tasty mix of local Canarian flavors and international dishes. The variety was spot on, and each dish was prepared with care and creativity, adding to the vibrant overall atmosphere of the hotel.
A huge shoutout to Rosana, Nicole, Cristina, Fernando, Adelina, and many others for their warm and friendly service. They really made our stay memorable. We can't wait to come back for our next escape!
Viktor Viktor
We stayed at the hotel with a half-board option. Overall, mixed impressions — there are both pros and cons.
Food was definitely one of the highlights. Very tasty, varied, always fresh, and well-prepared. Breakfast and dinner were enjoyable every day. However, one disappointing aspect was that during dinner, all drinks except water were charged extra — even a simple juice or tea came at an additional cost. I chose half-board not to save money, but because we spent the entire day driving around the island and didn’t need lunch. But where’s the logic? If I skip lunch, does that mean I shouldn’t be allowed to have a drink at dinner? Unfortunately, I didn’t check this rule beforehand — now I’d think twice before agreeing to such conditions or just pay extra for all-inclusive.
The room was basic but fine. Cleaning was good, but for some reason, the floors were never mopped — they were always sandy. Also, a very strange thing: there were no proper duvet covers. Instead, the blanket was placed between two flat sheets like a sandwich — which felt odd and uncomfortable.
The hotel overall feels a bit tired and definitely needs renovation in many areas. That said, it’s not critical — we only used the hotel for sleeping and meals, didn’t attend any shows or events.
Smell — one major downside was the strong sewage smell that often lingered near the main entrance and even on the balcony.
Location — great. There are shops, bars, and a nice beach nearby. Keep in mind: like most of the island, the beach is clothing-optional and there are a lot of nudists — just so you’re aware. There’s no hotel parking, but we always found a spot nearby without any problem.
In summary, it’s an average hotel with some downsides, but also its advantages. For the price — it’s okay. Nothing to rave about, but not a disaster either. A decent choice if you plan to spend most of your time exploring the island and just need a place to sleep and eat.
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4.1
Google reviews (829)
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4.1
Google reviews (829)
Alexander Kurrath
I left after one night, although booked for five days with meals and breakfast included.
This is a tourist bunker, monumental but out of age. Odd architecture with long hallways with brownish low shimmering lights.
The interiors, especially the wooden birch combination is perfect in it‘s own way.
When You enter the hotel, turn Your eyes left to see pictures of the management in charge of this operation.
In the room KPI‘s of the cleaning maidens are volunteered for review. Well, it is clean as it can be for it‘s own age, and the customer‘s culminated age.
This is perfect for the oldest german audience, that like to be adressed in german.
I met only downwards looking, poorly dressed hotel guests, a geriatric soulless army, and that, in combination with the overall operation, seemed to have shattered the spirits of the spanish host work force.
Nat Cane
This hotel looks nothing like the pictures. Everything is very old.. AC does not work. Buffet have very few options.. only half of the items have labels and no allergy info.
Also this mean to be sea view, but you not getting any view or privacy on the ground floor. Lift goes from 2-5th floor only. We been trying to get another room at least,with working AC but no luck. Reception is just rude and unhelpful.
Amy Tighe
Do not come here if you are a solo traveller, if you are not German, if you don’t eat meat, if you value comfort, if you like to get value-for-money…
I checked in and was told I had to eat dinner at 5.30 every day and that I had to share a table for three with a couple of strangers every meal ‘because it’s easier for us to clean one table than two’ I requested to change to the later sitting of 7.30pm and Reception told me to go to the restaurant, the staff in the restaurant told me to go to reception, I went back to reception and Berenice was super rude and just told me there was nothing she could do. I eventually managed to change to sitting on my own and eating later but it took me hours to resolve.
The rooms are not very clean, it is true that if you wish to use the kettle in the room you are charged per tea bag / coffee sachet.
There is a charge to use EVERYTHING. They asked me if I wanted to hire a towel to use at the beach, the safe costs money, the staff try to push you to buy drinks, an aggressive man chased me down the beach when I sat down because I was apparently sat in ‘his zone’ and he had a book of tickets for €15 to sit on the beach (a scam but a scary one for a woman alone)
The food was terrible for vegetarians- boiled vegetables and bread. All the other guests are elderly Germans to the point that even the staff spoke to me in German. Maybe if you are an older German person you will have a good time because I saw the staff being polite and nice to them but to me they were rude and unhelpful. It seems the staff are very fed up and burnt out and they all seemed miserable all the time.
Younes Arzim
Really not what they claim to be, paying too much for a 2 stars hotel in my opinion, drinks are not for free even on lunch or dinner time, and too expensive.
The food quality is ok.
The room service is a joke, bed sheet don't get changed, they put a bottle of water and some coffee pads and tee bags inside the room with a overpriced price list, that's greedy.
The safe costs 4.5€ PER DAY!!!!!
Sauna!! Broken
Jacuzzi!! Broken
Gym!! A joke
To use what they offer for entertainment you will be paying, like for example tennis you need to pay 16€ an hour, even for the use of balls and rackets one should pay 8€.
The area there is quite, more dead, good for peace and quite seekers, for me nothing going on.
I don't recommend it for the prices they ask.
Lesley Chance
We had a good stay in February. Main issue was dietary limitations with regard to allergies. Unfortunately having left an item behind we contacted sbh for advice. Immediate response was negative and then 2 weeks of not being able to get through on the phone followed.
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3.7
Google reviews (5052)
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Immerse yourself in a fun-packed holiday adventure at Sol Tenerife, a sensational beachfront haven of pleasure in the sun-kissed resort of Playa de las Americas. This family-friendly all-inclusive getaway features tastefully-appointed rooms which are...
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3.7
Google reviews (5052)
Aila Tough
Had a good stay here! Staff were friendly and helpful. Rooms were standard, we booked a double bed but had two singles pushed together. Was very noisy at night until around 5am, however we took earplugs and slept fine with these in. Overall cleanliness was fine!
Breakfast was good, large selection and tasted fresh. Dinner wasn’t great- mostly fish options. Even the pizza had fish on. Could do with more variety and didn’t taste as fresh.
Pools were good- not too cold and managed to get sun loungers easily.
Good location especially if you’re looking to party however probably not great for families due to the noise.
I felt safe during my stay- however i did see police escorting people out multiple times.
I asked reception for a clean towel and they told me there would be an additional charge, also an additional charge to use the safes in the room.
Overall good- but wouldn’t stay here again.
Grace Rankin
Me and my partner recently stayed here. Were a young couple and really enjoyed it. Yes the hotel is close to the strip but for us, the noise wasn’t much issue. We enjoyed sitting on our balcony in the evening and watching the nightlife. Yes the music goes on until early hours of the morning but never stopped us from falling asleep. Noise subsided when we closed the balcony door. Great location for us, beach walk either way out of the hotel, shop at bottom of hotel. Staff were helpful and friendly, we done aqua aerobics one day and the guy who done the class was amazing!! Full of energy and kept everyone entertained. Would definitely come again to Sol Tenerife⭐️
Mihaela Velkova
Overall the hotel is perfect for a friend's company and couples but for children is not the best option because it's loud during the night and it's mostly young people who are there to have fun. The location is really good, the beach is in front of the hotel and there's a lot of clubs nearby, you don't need transport for that. The pools are great, but if there's a lot of guests, it's a little bit difficult to find a space near the pools. The rooms are clean but need renovation. There's a lot of shops around the area and you can take a walk, do so much stuff around the hotel area.
There are options for additional excursions that you can book near the main entrance of the hotel, which was great and the girls there are really happy to help you and recommend the best thing for you.
We were really happy with the entertainment team, there were a lot of activities during the day and in the evening as well and they were different every time.
Definitely recommend if you want to have a decent experience in Tenerife for this price. I think the best option is to stay at least 7 nights so you can experience most of this beautiful island.
Jordan Reid
Me and my partner just got back from a holiday here. The people complaining about the place next to it are a little over exaggerating. You could hear them slightly but it wasn't that bad. If your getting a hotel that close to the main strip what would you expect.
All we got was the bed and breakfast and make the most of the good wide range of food that was served.
We would highly recommend this hotel :)
Paws Made Pawstrading
Stayed as a family of three for 7 nights. Hotel advertises they are family friendly and have kids activities and a kids club, but nothing was ever offered to us.
Rooms are very dated and the air conditioning doesn’t work, also they are very small for larger families. Although housekeeping are fantastic and clean the rooms well everyday. Walls between rooms are very thin, our 6th night the couple next door had a very loud fight at 4am, we had to call reception twice for something to be done!
Lady that checked us in was very helpful and kind, all other staff at reception have been miserable.
Overall not a great stay, would not stay here again, there are a lot of nicer hotels in area. Very close to strip which can be loud, wasn’t too bad as we have sea facing room. Also where hotel is located isn’t great for kids and lots of drugs being offered at night. One advantage is that it’s very close to the nice beach.
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4.3
Google reviews (3049)
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Located in the beautiful town of Corralejo, Fuerteventura, Labranda Bahía de Lobos is a modern sanctuary that seamlessly blends luxury with the island's natural splendour. This exquisite resort is right by pristine beaches and offers a plethora of...
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4.3
Google reviews (3049)
Joshua Doley
Had a great week here especially for the price ! Food great always hot with good variation , staff always happy and friendly. The drinks always nice and strong just how I like them! The location is great and the hotel is just generally lovely and chilled, rooms could do with a little doing up but hey ho the price is good ! Overall very happy with the hotel.
Amy
What a week we had here.. couple of things (wish there was double bed instead of 2 singles.. unfortunately for us food not to our taste (evening) but can't please everyone) we just ate out instead as we located excellently for restaurants and shops etc. people claiming sunbeds at stupid times in the mornings when it says not to also towels will be removed but they weren't, not a huge deal for us but thought I'd mention it. Breakfast was great though and loads to choose from. Walking distance to the waterpark which our son loved. Hotel was so clean, workers/ housekeepers were friendly 😀 cleaning around the pool/sunbeds everyday... 3 lovely pools, beautifully lite up around the hotel at night.. would stay here again for sure and would definitely recommend.. will be back again! Thanks ❤️
mark west
The good
Fantastic location, staff were really friendly, Rooms were really big and cleaned every day.
Bad points
Evening entertainment was very repetitive. i.e kids club, same songs, same order, boring!
The 2 pools are death traps especially the kids. the amount of adults and kids that fell including myself and injured my knee. The big pool floor was very lumpy and needs to be sorted!
The food was also very repetitive, same every day and night but was nice. Plus not much choice for the kids.
Aimee Spurr
Stayed here from 3rd June-10th June, booked through Easyjet. Shared shuttle took about an hour from the airport. Prior to arriving, 3 months in advance I emailed requesting if it was possible to have a non-ground floor room. Checked in during the evening, we had a bag of snacks made up for us as the restaurant had closed which was nice. We were in a ground floor room, my boyfriend asked reception if it was possible to be in a non-ground floor room, as my request, but the receptionist said they don’t read the emails. Despite this the room was nice and modern. Safe was free of charge. Has a hairdryer and a mini fridge. Tea and coffee making facilities in the room. However, being in a ground floor room with a broken seal under the door meant that we saw a lot of cockroaches running through our room. We understand that obviously there are a lot of cockroaches in the Canaries but maybe the seals on the doors should be fixed to stop the cockroaches running through the room every night. There were also a lot of mini spiders in our room above one side of the bed. We kept getting rid of them and spraying bug spray but every night there were more (see attached picture). Our room was 10 seconds from the smaller, quiet pool which was fantastic. Much preferred this pool to the bigger one, it looked very busy and chaotic around the big pool. We were half board and we enjoyed breakfast, lots of selection. However the evening meal wasn’t great, so we decided to eat out most nights. The evening restaurant is downstairs so it is very warm down there, kids running around smashing pots off the tables, waiters walking past splashing water on us from wet trays. We didn’t try any drinks, we bought ours from a local shop. The grounds of the hotel are very well kept, the reception area was very clean. The hotel is in a great location, very close to shops, restaurants, bars, about a 10 minute walk to the beach, 10 minute walk to the water park. We felt safe in the hotel and in the surrounding area of Corralejo. There is a luggage room to leave your luggage on your final day. Overall, we really enjoyed our holiday.
Spencer Moran
Rooms, Service, Location is great, pubs, beach, clubs, shops, restaurants, WATER PARK (walking distance) 4 mins, all local. Everything you need locally.
The down side of the hotel is...
The food is the same every day and night, no theme to it or anything, plus the restaurants are small, they can't manage the size of the hotel. Upstairs for breakfast, lunch and snacks, downstairs for dinner but both areas are small. If your happy with chips and pasta, youll be okay. Plus menu is small.
Also pool is freezing 🥶, yes your body gets used to it but it's still cold 🥶.
A lot of sunbeds are broken but still have to be used as hotel is busy.
Entertainment is a bust and I thought it would be okay for Easter break whilst schools are off. Entertainment does go on around the pool but if you're not paying attention you'll miss it.
YOU GET FREE TOWELS FOR SUNBEDS, €1 to renew them
I would probably rate it as a high 3* not a 4*, needs a little work done, painting etc.
Rooms are tidy though, descent size etc, beds are hard, pull out beds are okay though. Double beds are 2 single beds pushed together as usual.
Staff are really friendly.
Obviously this has nothing to do with hotel or TUI but be careful of the weather.
Whilst there's wind, be careful as its still hot and dangerous as you don't realise.
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3.9
Google reviews (2129)
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3.9
Google reviews (2129)
Petra Bendikova
We had very nice vacations there with my son. Hotel is right on the beach, beautiful turquoise waters, was amazing. We had all inclusive, food was nice. Lady at the reception, Jana, was lovely and very helpful. All was very nice apart from mosquito problem, we couldn't even open a balcony as otherwise there were all in. One night we hardly slept because of them. Hotel should put net on balconies and do something about it. It is not the newest hotel but it's nice and cozy. My son loved kids club where I could leave him for few hours a day. And mini disco.
Harvi Kaur
After reading the reviews that were mixed, I thought I'd judge for myself and booked in Feb 2025.
According to my 9 year old- it's the best holiday ever and wants to go back.
the hotel is in a remote area and 10 mins drive each way to the shops.
the transfer from the airport was just over an hour.
the beach was so close and lovely. (Quite a few steps from the hotel to the beach) which may be a problem if mobility is an issue.
I was told it was a lovely walk to the shops, instead of catching a taxi or bus. we did wait for the bus which wasn't on time but to windy to wait, so caught a taxi but didn't know about walking a long the beach at the time.
it was hot in Feb at least 24 degrees but slightly cold wind. it is a windy island and got chilly on an evening, so jacket needed.
There were 2 large pools, both shallow on 1 side for children.
There is a play area and kids club but never used these facilities. The daytime entertainment was often and really good fun for both adults and children.
The staff were so nice and very good with children and always made us welcome.
my child is very fussy when it comes to food and by far the all-inclusive food was so delicious. very tasty dishes and the puddings were so morish. we never went hungry. there was food on 2 floors, one near the pool then the large restaurant.
We were located on the 3rd floor and the room was very spacious with a large balcony. a traditional Spanish design which I don't mind but others stated it was dated. the gym needs updating, some equipment was rusty and not fit for use.
i could hear water running on an evening, not sure if this was the water for the plants outside the room but soon got used to it. The beds were comfortable.
The sea view would be 3rd floor and above, over the pool side.
Overall we had a lovely holiday. we only left the hotel once because we enjoyed the entertainment day and evening. my daughter did not want to leave because she loved it so much.
Elvita Žurova
Please be aware when you choose to book this hotel for your holiday. IT IS NOT SAFE!
The hotel is very old fashioned. The locks on the doors are poor for use, and keep an eye on the balcony doors, as nobody will tell you that you can actually lock them. If you do want to stay there, lock the balcony doors before you leave the room, and keep your passport and important personal belongings with you.
The territory is very huge, however, there is no CCTV or Security in there. It has lots of exits, which means somebody can easily access the area from the outside.
We meant to spend 5 nights with them, but unfortunately, we left after the first night as an actual nightmare happened to us.
After diner we went to our room to plan the next day. We left the curtains half way open so we could see the balcony. We heard a knock at our doors, of course, we asked who is there, nobody answered, so we did not open. After 5 minutes we saw the black dressed man jumping on our balcony wanting to come in. We screamed as loud as we could and it luckily to us scared him away. Nobody came to us to help, which means in case something happens - you will not be heard! We went and reported to the reception, but they thought we were joking, and they said just to lock the balcony doors. We went back to the room, booked our tickets for the next day to fly home, and went to the reception to get done check-out. They were helpless to us in this situation. We spent until 4 am in the reception waiting for the airport to open so we can go. Of course, we straightaway contacted our holiday agency, and they asked to provide the reception to us confirmation letter for the nights we did not spend there. They said they cannot do it, which means we can't get our refund back. The travel insurance does not make anything work in this situation.
Please, be aware that there are gang of thief's particular nationality robbing hotels around the Canary Islands. This is real and some hotels refuse to change something to keep people safe. Before that, two months back two families were robbed in their rooms as well.
THIS HOTEL IS NOT SAFE!
dominic mccabe
We had a lovely time , the staff were amazing ! The room was cleaned every day , and the food was all inclusive as it should be. My 4 year old loved the kids club and mini disco the entertainment staff were fun! Yes, the building is a little tired, and it's probably not a 4* hotel, but the price for 7 nights in a beautiful setting was fantastic 👌. I hired a car as it was a little remote, but the views from the room were spectacular! Very friendly place ! I'm looking forward to trying Costa calma next year !
Anna Anderson
First of all, it is a budget holiday so our expectations were not high. Still, with that in mind, we were disappointed on our arrival. The hotel is really tired and dated, to the point where it is dangerous- floor tiles sticking out, loose plugs etc. The children pool and the lower pool areas were not cleaned, there was a dirty nappy on the floor for over 5 days! There were dirty wet towels laying around, rubbish, glasses left behind. All it takes is a member of staff to give it a daily sweep- would look and feel so much better!
The hotel location is beautiful, we could see the ocean from our room. That was the highlight of the holiday.
Food was typical all inclusive, we had a car ( a must if you like seeing different places as there’s nothing in the area!), we went out for dinner a couple of times.
Entertainment was really good on some nights! The singer on Wednesday was amazing! So were the acrobats on Monday. Kids mini disco every night was good and the team were lovely. There’s also kids club our youngest visited on a cloudy day, they did some arts and crafts.
Most staff are polite and friendly, everyone works really hard!
Unfortunately, we would not go back based mainly on the condition of the hotel. If you can ignore the scruffy inside, you will be ok. We still had a lovely family time and made the most of what the island has to offer.
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4.1
Google reviews (3718)
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A world of relaxation awaits at Melia Costa Atlantis Tenerife, a stunning family-friendly hotel located in the heart of Puerto De La Cruz in northern Tenerife. This beachfront getaway boasts a cutting-edge gym, a glistening swimming pool, and a...
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4.1
Google reviews (3718)
Sergey Chernov
Overpriced. Will not stay here again. The pictures look good, but when you stay here and you face with lots of disadvantages: rooms are nice, but not well equipped, bad WiFi (during 4 days I had to enter login/password every time I connected to wifi - 26 times with latest iphone), very bad cocktails in the swimming pool, during our stay breakfasts and diners were less than average quality, constant issues with parking doors. Hundred times I heard sorry from the personal and they say that this is how their system works.
I don't recommend staying here. Search for better options
Matt Jones
Superb location with excellent amenities for all. Sensible and calm environment with great multi cultural atmosphere. Half board worth it as food variety and quality excellent and superb breakfast. Look no further. Sea view room upgrade worth the funds. North facing so in the shade and excellent views, with great temperatures. Great Turkish spa and facilities in the glass roof top - you do pay extra but worth it. Consider booking directly to earn loyalty points. Rooms well equipped and excellent balconies. The hotel probably would benefit from soft water treatment to aid lime scale, which is common for hard water. We will be back to stay at this hotel again. Great!
vivien duffield
Difficult to review overall experience. Rooms should really have had kettle and fridge to be 4 star, very disappointing.
The Spa experience was horrid. The staff were rude and dismissive. Refused a second towel or a robe. I am a large lady age 77 and was expected to walk up a flight of stairs to the pool with 1 skimpy towel.
The water in the pool was cool, described as “hydrothermal” which is definitely against trade description outlines, “thermal” means heat!
Such a shame as we have visited several Melia hotels and Spas, with great customer satisfaction.
Nver Abgaryan
Good hotel with a fantastic view, very good location, and polite staff. The other good part is the very tasty breakfast. The only downside I can mention is the small and not free parking, as well as the quality of the elevators—sometimes I spent more than 10 minutes waiting for one.
Aga Zi
A Disappointing Experience at a So-Called "4-Star" Hotel
We recently stayed at this hotel, and our experience left much to be desired. First of all, the pictures online were completely misleading—they failed to represent the actual state of the property. Upon arrival, it was clear this was far from the standard We expected.
For a 4-star hotel, We were shocked to find that the room lacked basic amenities such as a kettle, water, or tea. These had to be paid for daily, which is simply unacceptable at this price point. Even though the hotel eventually provided a kettle (just kettle) after We complained about the state of the accommodation, it did nothing to improve our overall impression.
The condition of the room was appalling—there were holes in the walls, a worn-out floor, furniture that looked like it was salvaged from a dumpster, and moldy curtains.
While the hotel boasted a wide variety of meals, the food often seemed old, particularly the fruits. After two days, I suffered from severe food poisoning, likely from the chicken I had for dinner. This ruined two days of our vacation, confining me to my room. Following that, I avoided the kitchen entirely, surviving on bread rolls for breakfast and eating at other restaurants for the rest of my stay.
To make matters worse, pigeons were freely flying around the dining area, leaving droppings behind—a shocking sight in any establishment, let alone a 4-star hotel.
The parking costs were outrageous, although I was relieved to find free parking near the beach. The hotel also advertised a pool with a jacuzzi and streams, but entry cost €18 per hour as apparently it wasn't a pool but "SPA". The only free access was to the outdoor pool.
In short, this hotel is absolutely not worth the cost and certainly doesn't deserve its 4-star rating. The food poisoning, in particular, ruined my vacation entirely.
The only redeeming factors was the view and the staff, who genuinely tried their best and were very accommodating. Unfortunately, their efforts couldn't make up for the numerous shortcomings of the hotel.
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3.9
Google reviews (3828)
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Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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3.9
Google reviews (3828)
James Postlethwaite
Stayed in July 2019 for 2 weeks. Best hotel that we've stayed at so far. The entertainment staff were brilliant, with an Italian couple running all the evening shows, getting hotel guests onto the stage, whenever possible. The daytime entertainment also very good. Would stay again, looking at going back next year
Neil Kitchen
The 4 star rating is very fair. The rooms are comfortable and clean though the beds are hard and you only get one pillow. The decor is pleasant and well maintained. The staff are friendly and hard working. I couldn't have anything negative to say about anyone. The hotel, in fact the resort is very popular with German and Dutch tourists and the social expectations are a little different to a resort for English speakers but they were all pleasant and polite.
The food was good quality and plentiful but maybe won't meet everyone's expectations. Other than pizza, there wasn't a lot of "junk" food available, but if you like vegtables, salads and fresh fish you would be well provided for. Soft drinks, beer and snacks are available all day without restriction.
The pools are lovely and the beach is great for a dip or snorkling for beginners.
Minor negatives.
It is a big hotel and you do have to accept queues for the bar, food etc. Though this only for cocktails usually.
Not enough chairs in the main bar during the day. More tables than chairs strangely.
There is not really a promenade or shops in costa calma. And what shops there are, are up hills.
If its cold and overcast, there is very little to do in the area.
Karina Morr
The pros:
- Beautiful ocean view and easy access from the hotel
- The restaurant and bar staff were amazing and very caring, the variety of food was great, always got to try something new every night (the cleanliness off plates and cutlery could be improved)
As for the room, I think my photos speak for themselves. This isn’t even ‘dated’ like other reviewers have said, this is straight up neglected and I really can’t believe the management of this hotel thinks this is a good condition of the rooms to be putting the guests in. I understand we did not pay for ‘Hilton’ quality but this is just an awful sight.
Besides that, our TV wasn’t working the whole time (perhaps the dead remote batteries) and the hanger side of the wardrobe had such a bad damp smell I eventually had to take the clothes out because the smell started absorbing into them.
If you’re coming here with young children, bare in mind there’s virtually nothing to do inside the hotel on the bad weather days.
Monika Miroszka
Unforgettable Stay at Costa Calma Beach – A Valentine’s to Remember!
We stayed at Hotel Costa Calma Beach in February 2024 and had an amazing experience from start to finish. The hotel was clean and well maintained – and the staff were genuinely friendly and welcoming.
There was one Italian gentleman at reception (I wish I remembered his name!) who was absolutely fantastic every time we needed help or had a question. He really made our stay even better with his kind attitude and professionalism.
The pool was cleaned every morning and checked each night, which gave us peace of mind. The Valentine’s Day theme during our stay was brilliant – we even won “Couple of Costa Calma award” and got "married"on the beach that day! It was such a magical and emotional experience.
Evening entertainment was a highlight, thanks to Philippo and Nikola who ran the shows – they were full of energy and created a great atmosphere. Our daughters loved it too. One of them sang on karaoke night and had the time of her life – singing is her passion, and it made her holiday.
I also really enjoyed the spa and massage – a big thank you to the wonderful German lady who looked after me there. She was professional, kind, and made the experience incredibly relaxing.
The hotel is in a perfect location, just a short walk to the beach where we enjoyed beautiful morning and evening walks. The food was great, with a wide variety to choose from every day. The kitchen staff and waiters were lovely, especially one cheerful waiter who was always in a great mood and sang around the tables – he really made me smile every time!
The only downside was a few cockroaches in the room, but it didn’t take away from the overall fantastic experience.
Thank you, Costa Calma Beach, for giving us such beautiful memories. We truly enjoyed our stay and hope to return!
- Monika and Ray
Shelley Stentaford
In the room no kettle. Tea, coffee sugar.
Depending on your location you have to walk quite a way to get a drink.
Not enough plug points in town rooms.
It says disabled friendly but it's not, lots of stairs and distances.
Chair in room metal showing and furniture
Needs updating. Furniture damaged.
Bedding and towels holes in.
Freezer is packed with ice, we reported it but nothing has been done.
Advertises online that there is a gym but it's 15 minutes away, not on site. It's in another hotel.
Pool area
Lots of tiles broken around the pool area.
Not enough cushions to go on the sun loungers.
And in the lounge - basket chairs with no cushions on them.
Not all bar areas are open. So lots of walking to get hot and cold drinks.
Alcohol is not nice, it doesn't taste how it should.
Food area
Plates and cups in food area, are not checked, so they are dirty.
Food not labelled in the serving areas.
In the bar area, had to ask for glasses.
There is always something to eat for Breakfast, lunch or dinner.
Entertainment.
WiFi signal is very poor, can't use in rooms. Only in certain areas. Very slow.
Entertainment is ok.
10 Euros deposit for beach towel.
Should be a smoking area. Not by the pool.
It doesn't deserve a 4 star rating.
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4.5
Google reviews (2047)
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Set in beautiful Costa Teguise, the H10 Suites Lanzarote Gardens has everything you need for a luxurious family holiday. With children's clubs for all ages, a splash pool with a pirate ship and slide, and plenty of sports activities and games, your...
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4.5
Google reviews (2047)
Adele Howes
A late review from a 10 night stay (we stayed August 2024) we have booked to stay again soon for 14 nights. We arrived and had use of the shower room until our room was ready. First impressions were as expected a good quality small hotel very much geared towards families. The bar staff were just wonderful and worked so hard but were definitely overwhelmed at times as they had large queues. Lunch options at the bar were great I have no idea how they kept up with the orders! Breakfast was the best I’ve had on AI just loved the Spanish eggs with peppers. The beer tap took some practice but I got it. The pool was brilliant and the perfect size with some good sun loungers positioned to see all. We felt safe and secluded at the hotel even surrounded by so many.
The kids loved Daisy and the games, glittering tattoos and special kids buffet really made it for them.
We are excited to return
Karen Moorhouse
We are just back from a brilliant 11 night stay with our 3 and a half year old daughter. This place is toddler heaven and completely geared towards young families. We stayed in a refurbished apartment which had everything we needed comfy beds, spacious and room cleaned everyday. The food was lovely with different themes every night. The entertainment team are brilliant with loads of activities through the day and a family show each night and the staff can't do enough for you. Great location in Costa Teguise also with the beach, shops and little village with restaurants and bars all within 5/10 minute walking distance. We can't wait to come back, perfect stay for young families.
Jodie Park
Amazing for children!! We just got back after an amazing stay. My 3 year old had the most amazing time, so much available to do. Several water slides, multiple swing parks, mini disco every night and great entertainment put on by the hotel animation staff. My son enjoyed the kids mini club ran by a lovely fella who's name evades me but had the most amount of patience and kindness for all the kids. Marta part of the entertainment team was a favorite, she had everyone up and full of energy the whole holiday, dancing and playing games with not just the kids but the adults too. Daisy the mascot is everywhere so plenty of opportunities to get a magical experience and snap some photos. I'm vegan and Maria who runs the restaurant was a god send. She was so attentive to me and my family the whole time, making sure I had spoken to the chef for my options. It was honestly a fabulous place to stay and we really enjoyed everything the hotel had to offer.
Nicola Roberts
Just come back from our 2nd stay here (stayed last February) and can't wait to come back again! We upgraded to all-inclusive on arrival for a fraction of what Jet2 were charging.
The staff are very helpful, friendly and accommodating, especially with allergies/intolerances. My daughter is dairy free and Maria made sure dairy free pancakes made each morning for her, there was a new 'vegan corner' at the dessert section for the evening meals and most mornings Alpro yogurts were available (last year there was another brand but my daughter didn't like the texture). My daughter would be shown by the chef what was safe for her to have or what could be altered if she wanted, this happened at each meal and honestly this level of service is fantastic as a parent to see. It's a big risk entrusting someone else to prepare your childs food but here it feels like you're not a burden and they are more than happy to help. Whilst my son could enjoy endless ice cream from the pool bar, Maria had ensured plenty of dairy-free lolly ices were available for my daughter to have instead.
The room was lovely and clean, we stayed near the pool bar this time with a large terrace that was a perfect sun trap. When the kids needed an afternoon chill/snooze, we could still make the most of the sun back at the room on the sun-loungers.
The Blue Team were on form again with daily and evening entertainment. My daughter is 10 and joined in with the kids club, my 4 year old has additional needs so he stayed with us instead of the kid clubs but he loved Daisy's daily walk around and mini-disco! The pool area's kept clean and tidy with lifeguards ensuring everyone's kept safe.
I love how sustainable this hotel is, the multiple recycling points and plastic glass bins for bar returns is great to see.
stan Staunton
We are just back last Sunday, one of the best hotels/ holidays we ever had.my little fella (9 years)was in tears leaving.
Brilliant location
Rooms clean
Kids club excellent ( thank you Megan )
Swimming pools just Brilliant .
Staff are just amazing so friendly!!
And food OMG!!
An excellent family holiday , we will be back.
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4.1
Google reviews (2868)
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Discover the ultimate blend of relaxation and family fun at Sol Fuerteventura Jandia - All Suites, a stunning hotel just moments away from a beautiful beach, Jandía nature park and a picture-perfect golf course. This serene oasis is located in Morro...
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4.1
Google reviews (2868)
tereza jitaru sel
We recently stayed at this hotel and had an absolutely wonderful experience! The cleanliness of the rooms and common areas was impeccable — everything was spotless and well-maintained throughout our stay. The food was consistently delicious, with a great variety of dishes to choose from every day.
But what truly made our stay unforgettable was the activities and entertainment team. They went above and beyond to create a fun, energetic, and welcoming atmosphere. Their enthusiasm, creativity, and genuine care made every day exciting and full of joy. Whether it was games, informative or daily sports activities they kept the energy high and made sure everyone was having a great time. A special shoutout to Dani (if I remember correctly) whose great energy and warm personality stood out. Dani not only made every activity fun and engaging, but also gave us some fantastic tips about exploring the island, which made our trip even more enjoyable.
Thanks to them, we made great memories and truly enjoyed every moment of our stay. We can’t thank them enough for the positive energy they brought — they’re a credit to the hotel and a big reason why we would love to return. Highly recommended!
Behnam Golshirazi
I stayed 10 days at Sol Fuerteventura Jandía – All Suites and was shocked by the lack of hygiene and professionalism throughout the hotel.
1. In the show kitchen, the bottom of a fridge was visibly dirty with what looked like meat juice or blood – every single day. Right next to it, used spatulas and spaghetti hanging out of pots were left uncovered and in full view of guests.
2. In my room, ants were crawling on the furniture during the entire stay.
3. The buffet items were not labeled correctly, and one day I found out the so-called “turkey salami” was not turkey at all – only after I challenged the chef did he change the sign.
4. I spoke with the General Manager. He apologized, but refused any kind of refund. They later sent me a bottle of sparkling wine and sweets – which was a nice gesture, but doesn’t change the fact that serious hygiene rules were ignored.
this is nowhere near 4 star standard. I booked this hotel because I trusted the Meliá brand. Sadly, this experience was a complete disappointment.
I do not recommend this hotel – and will never return.
Ben Jenkins
We stayed here for one week and were impressed overall. The rooms were tidy, well kept and clean much like every visible area of the hotel. Food choices were consistent each day although the evening meals had more variety and the drinks of good quality. The heated pool was a real bonus even though it was windy outside the pool being warm made a big difference.
If you have children it's very kid friendly and all staff interacted with my son in a positive way which he loved. We didn't use the kids club but
The housekeeping and entertainment teams were visibly excellent throughout and I've held back one star for service after a frustrating conversation with one of the service team which was a shame considering how excellent everyone else was throughout.
Caroline Castiglioni
We had a truly unforgettable experience at this wonderful hotel. From the reception to the impeccable attention of the entire staff, every detail reflected care and excellence. The atmosphere is peaceful, welcoming and conveys a sense of well-being that exceeded our expectations. It was a surprising and delightful stay in every way.
Daria gacka
This is a 3rd year we are here at the Sol Jandia, we come here because of good food, good friendly staff and short distance to the sea. Also because its relaxing family friendly hotel.
The only 1 point which needs to be mentioned is the adult activities area needs shadow. Its way too hot and you struggle to survive exercising rather the focusing on workout. Seems maybe this is the reason not many people joining.
I can see there is many more adult exercise vs last year which is great! However would be good to add every few days HIT training and weight exercising.
The activities team is the best !!!! The are not forcing you but politely inviting !
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4.2
Google reviews (1062)
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Nestled in the vibrant Playa del Inglés, Gran Canaria, Hotel LIVVO Anamar Suites offers an exquisite blend of modern elegance and serene relaxation. As you step into the hotel, you're greeted by harmonious sleek architecture and warm interiors. This...
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4.2
Google reviews (1062)
Daniel Reisenbüchler
We were as a group of 2 couples and were greatly hosted by Anamar Suites.
Rooms: we had junior suites and it was the best rooms we had so far! You can have various lights in the room, more than enough space and it was very modernly equipped! We had a fridge, microwave, and all dishes needed. A very good safe with code lock for valuables. 5/5 for the room! The view in the 9th floor was great as well.
Hotel in general:
-location: we found this to be the best location for playa del ingles. Supermarkt is
Craig D
Lovely hotel. Location is key. 5 mins to the beach if you take the back door exit using your room key. 2 mins to the Yumbo Centre. Lovely pool area and a great chilled out vibe. Service was awful at the pool bar, no customer service skills at all. Miserable and felt like a chore to get just to get 2 beers. The lifeguard never spoke a work to anyone, just miserable all the time. We had a junior suite which was lovely and spacious and had a great view of the sea and pool area, ask for a high floor for these views. Balcony was ok, laid with artificial grass but you could only have one deck chair up at a time and no space whatsoever. Cleaners were lovely and very friendly.
F S
Very clean and big rooms. Nice helpfully staff and a around good vibe..
Located very close to anything you need/want.
In house masseuse is a recommendation
Aiden
Not a bad hotel, rooms are spacious and well maintained, areful with the shower though point it slightly wrong and it floods the bathroom.
Limited deckchair space and deckchairs gets taken early frequently. The hotel is trying to minimise people claiming chairs and not using it for hours but not enough imo.
Breakfast is good and service is excellent.
If you wanna be close to the Yumbo centre you can't really go wrong here
Claire Sogrowiczuk
Myself, my husband and our 16 year son have just returned after our stay and the Anamar.
This hotel is great! Staff are lovely and always saying Hello and Good night. Food is just as you expect at a buffet hotel. Breakfast was plenty full. Dinner was quite samey each night.
The do have "special nights" like Asian and Mexican nights.
Pool is a perfect size with a shallow and deeper end. Life guard on hand at all times and he also removes unattended towels that people have left to save a bed whilst they go out for the day. Poolside gum that our son made good use of too. Drinks are really reasonable too from the bar. Air con in all rooms. We had the cleaners in every other day and they were amazing. Normal size fridge too which was great. And it was always cold!
Supermarket right around the corner which is also cheap and has everything you need. As this is a fair and honest review I have to say the balcony...the chairs are too wide so you have to sit side ways and you only get two. So as there was 3 of us we had to wedge a dinner table chair out there. Then there really was no Room to move.
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4.7
Google reviews (1764)
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Set in Playa del Inglés, Gold By Marina offers guests a stylish modern adults-only getaway. The resort sets itself apart with vibrant energy effortless elegance & great service. Amenities at the resort allow any guest to have truly amazing stays .
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4.7
Google reviews (1764)
Stephen Henderson
This was my first stay at the hotel, but I have heard it is really nice from others who stayed there so as my usual place could not accommodate me I decided to try this out – and was not disappointed.
The welcome at reception was fantastic. Staff are friendly and offered me a Prosecco on arrival. Check in was quick and was directed to my suite. It is on the same floor as reception, so it was nice and quick to find and no need to navigate lifts.
The bathroom - as others have reviewed it is a tight squeeze – but works well and the shower is big. There is no wardrobe but has a large curtain with adequate storage space for clothes to be stored.
The suite has a nice breakfast bar/seating area above the bed where you can eat or chill.
The junior suite had a good view of the pool area. The main pool area has a good number of beds and despite the hotel being busy the beds were never full so you could always get a bed.
They provided a welcome drink of a bottle of wine and snacks with a handwritten card was a nice touch.
Small kitchen but adequate for a small meal. The coffee pods were filled up and the cleaners did a very good job of keeping the place nice and clean.
The TV has a wide selection of channels if you have flown all the way just to watch TV!
The bed area in the main room which is not in a separate room but seems to work well. Bed is very comfortable, and they provide pool towels which you can change at the pool. Nice couch in the suite with a LOT of pillows!
Sink is outside the bathroom but as the bathroom is quite small it would not fit. Nice large mirror!
Overall, a nice stay. I did not have the breakfast there but seemed popular enough with a decent choice. The place is nice and quiet enough, so you are not disturbed. There are 2 gym facilities which had a few people working out so you can fit in a session if you are that way inclined.
Would recommend!
Carl Semple
Lovely hotel in a great location, nice quiet street but a short walk to everything. Staff were all great, all very friendly and helpful. We had a south view room which got plenty of sun on the balcony throughout the day and the room itself was large, tidy and clean. Beds were very comfortable and there are even different pillow options! TV in the room allows you to stream from your own device which was a nice bonus. Breakfast was delicious with plenty of options hot and cold, and available until 12 noon. Will definitely be staying here whenever we come to Gran Canaria! Would highly recommend
Tamir Bermann
Gold Hotel has a great location, not far from the Yumbo Center, yet in a quiet area. The hotel's retro tropical chic design immediately creats a vacation-like atmosphere. The open inner courtyard, with its large spherical lights, added to the spacious and airy feel.
The pool area is small but well-designed and efficiently utilized, and the pool loungers were exceptionally comfortable for relaxation.
The hotel staff was very friendly throughout our stay.
Breakfast was excellent, offering a wide variety of high-quality options, along with a live cooking station for egg dishes and waffles. The only minor drawback was the coffee quality, which could be improved. However, the breakfast room and presentation were very appealing.
We stayed for a week in the Master Suite, which was very spacious and comfortable. The small kitchen was a great bonus, especially for a longer stay.
All in all, this is a highly recommended hotel, and we would gladly return anytime in the future.
Andrew Brown
This is a fabulous adult only hotel. Worthy of the reviews given. This was our second visit opting for a suite over looking the pool on floor two. The rooms are spacious and very clean. Staff are so discreet and friendly. The breakfast is lovely but crucially is over an extended period until 12 which creates the most relaxing ambiance. Nice to see a few new faces with trainees being introduced to the team. Hot plate team were really good so charismatic . The sun always shines and the team never stop smiling. Sad to leave but we will return.
Sara Goodson
Our last day of a fantastic 14 night stay and cannot recommend Gold By Marina highly enough. Great location midway between the Yumbo Centre and the beach, with nearby bus stops to take you elsewhere on the island. Superb service from all the friendly team, clean and spacious rooms, lovely pools and various sunbathing areas.
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4.4
Google reviews (3289)
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Perched along the sun-drenched coastline of Fuerteventura, the Elba Sara Beach & Golf Resort offers an idyllic retreat where luxury meets natural splendour. Imagine waking up to the gentle murmur of the Atlantic, with golden sands stretching as far as...
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4.4
Google reviews (3289)
Matthew Hillyard
This was our first trip abroad as a family of 4 with our 2 daughters (11 and 1).
The hotel was fantastic, we all enjoyed it thoroughly. The food was fantastic. The Animacion team were great with the kids and made it an unforgettable experience for them.
A few small issues which I'll mention are:
1. Upon arrival after over 6 hours of travelling and nearly 3500km, we finally entered our room at approx 11:30pm. We wheeled our suitcases in. The kids were excited as we had finally arrived on their first holiday, we opened up the doors to the balcony to look at the fantastic view and was greeted by a neighbour who told us all to shut up as they were trying to sleep... we had literally arrived 5 minutes prior and had been told to be quite with us wheeling our suitcases in and unpacking essential items.
2. The floor in the room wasn't very clean, we had white socks and within 5 minutes of walking around our socks were really dirty, the toilet/bidet and sink wasn't cleaned the whole time we were there and was very dusty from when we arrived, the room cleaners only left 1 roll of toilet roll which was never enough for a family of 4 with young children, we had to request them from reception. It was a strange experience being asked by reception to strip our bed sheets and pillow cases and leave them on the floor as a way of asking for a bed sheet change to the cleaners, apparently they won't change them unless we take them all off in a pile ourselves.
3. The towels are a bit dated and need replacing (rips and holes)
4. Seen birds in the snackbar on the tables eating the fallen food and food that's been left on the tables etc, I appreciate it's hard to control pests but I feel more effort could be made.
4. In the Albatros Restaurant there were many flies, surely a few UV lights would have that under control in no time, never seen this issue in the UK but we tend to have UV lights which immediately attracts them/kills them.
5. Move one of the Toaster machines in the Redtaurant to the otherside near the other coffee machine instead of having both together.
6. I think the pool opening hours are a bit limited. 6pm closure I feel is a little early.
7. After 6pm when the snackbar is shut, you then need to go upstairs to the bar to order drinks which is an inconvenience especially if you have young kids (or wheelchair disabled) and need to go up and down the lift to get a drink if you plan on sitting outside.
8. Would have loved the waterfall to be turned on more and not on a timer, very soothing sitting and listening to it when it was on.
9. Outside the side gate of the hotel (next to the park) there are 4 large metal studs coming out of the ground on the footpath. I kicked these with my toe on my first day which damaged my toe nail... not a hotel issue as its on public land, but it would be great if your maintainance team could cut them down to prevent it happening to others coming in and out of the side gate as I could have broke my toe quite easily.
10. Bathroom doors should be lockable.
11. Bedroom doors need to have a high/more advanced lock. My 1 year-old was always opening the door. We had to put heavy objects in front to prevent her from doing so.
All of the above were small inconvenience and didn't really causes us any major issues. We just feel these little things could be looked at to improve things for all future guests.
Would visit again in the future.
H Morrin
This hotel is great for families. The rooms are clean and well maintained. The staff are brilliant and work incredibly hard often doing multiple jobs, all with a smile on their faces. The entertainment team are incredible and go the extra mile to ensure that all the children are happy; Ruben, Robert, Adam, Julia (and another male member of the team who is brilliant but name I have missed!) are always so positive and full of energy. The ‘movie’ night last night was brilliant and they all starred in it. It would be great if the advertising of events and shows was a bit clearer; I think that lots of people are missing out on all of these great things as whilst they are listed, it doesn’t really explain what it is (like last night, most people would have just expected a movie but it was so much more). The food is good. If you’re vegetarian it is very limited. I am pescatarian but there’s plenty for me.
The pools are great. The nearby beach is also very lovely. Great little trip for a family.
suze
Great for families. Good sunbed availability. Good quality for an all you can eat. Could do with slightly better parasols or more of them. Although beach front it is a rocky one so you have to do a 3 min walk to sandy beach. Next to a good shopping centre. Room 617 was fab with own private terrace. Good pools with one of them heated. Great for families but also it had a large area for adults only to relax.
Andrew Thomas-Challenger
Overall a great hotel and stay. Food was great at breakfast lunch and dinner lots of choice and always fresh. Service was great, Tracey at lunch time always knew what drinks to bring over even before being asked. Spent most of our days at the splash pool which is great for younger ones. Our little one loved the kids club and the animation team who always made him feel welcome, especially Adam and Ator who would always say hello and high five whenever they saw him. Great week away would definitely recommend and rebook the hotel again.
Andy Wilson
3rd time here, & can honestly say myself & the Wifey loved it. Plenty of sun loungers around pools.
Pools are clean and around pools are washed down every morning.
All staff are welcoming and friendly most speak quite good English, although it was a new animation team this year just my opinion they perhaps could of engaged a little more with the older holiday makers ( like the previous team from last year).
Looked good for the young children 👏.
Plenty of food selection too, so something for all.
Close to beach with the proper sand.
All in all had a really good holiday again,
Thank you, Elba sara
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4.2
Google reviews (4384)
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There’s never a dull moment at Barceló Margaritas, a charming family-friendly escape close to the popular resort of Playa del Inglés in sun-kissed Gran Canaria. The hotel boasts stylish and comfortable accommodation, an excellent buffet restaurant and...
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4.2
Google reviews (4384)
elaine feltham
Stayed with a friend at Barcelo Margaritas April 2025, All inclusive, lovely hotel, and a brilliant stay.
Pool (1 of 3) by the breeze bar nice and warm, pool towels are provided, we did not try the family pool up the steps. Pool entertainment staff, Deya, Maya, Savana lovely girls got everyone joining in with different nationality guests with different games every day, bingo, etc. Bar staff Diego, Josh, Alexander, all lovely.
Snack bar breeze had hot dogs, burgers, toasted sandwich, salad, pasta, ice creams, very good selection.
Restaurant good selection of hot food, themed nights, i.e. chinese, mexican, plenty of fresh fruit, pastries etc. Again all staff at cooking stations very attentive, soft drinks and wine.
free bus to the beach, walking distance to main shopping area, but only 3.95 euro taxi if you need.
Room: We were on floor 7 lovely views, but lifts to each floor, if you can not manage stairs. Spacious room, toiletries in bathroom, Cleaners/maids very good will change anything you ask and provide a very good service.
Evening entertainment some very good and some not so good, but after lounging by the pool and eating all day my very comfortable bed was calling my name.
I would say this hotel is more for couples rather than families with children.
Would I stay again: Absolutely, you will not be disappointed.
Nikki Long
Second time in 6 months staying here. The hotel is lovely, clean and well maintained, our housekeepers did an amazing job throughout the week always leaving our room perfectly clean. Only niggle is the fridge in room does not get very cold which was an issue for my medication that had to be kept cool.
Food is ok with a wide variety to choose from, desserts let it down as most have cream all over them and they seem to be the same every day.
The pool is lovely and warm
Staff all friendly and professional especially the young man that checked us in, he is an asset to the hotel. We even got the room we asked for!
Great location, good ambience we will be back in September.
TJ17
Lovely hotel, staff were efficient and very helpful. The housekeeping was exceptional.
The room could have done with a lick of paint, but apart from that it was functional and had everything you required.
The choice of food choice was wide and varied, something to suit everyone. couldn't think of anything more, pity the hot food was lukewarm, at best which let's down an otherwise excellent hotel.
Sort out the food temperature and this hotel would get five stars
Sharon Parsons
Lovely hotel, staff were super friendly and nothing was too much trouble. Made extra meal at buffet restaurant as my autisic son wouldn't eat anything. Had slight problem with tv and rang reception as I thought I was missing how to get it working and they had someone at my door to sort it for in in less than five minutes. Excellent customer service! Spa was fantastic i had two massages over the week and both were great, games room for kids, friendly welcoming atmosphere in bar with entertainment every night. Also do room service for small selection of food and drink for extra price. Pools were great, plenty of loungers available and lovely grounds to sit in. Highly recommend hotel, will definitely visit again
Gaetano Lanza
THE WEAKEST LINK.
We stayed here in January 2025.
(Returning customers)
Great fast check in and check out, the staff at the reception are very efficient, friendly and polite.
The room was nice and fairly clean (at the beginning)
The break and the dinner was very nice with a good choice of food.
The staff at the restaurant were very efficient and polite, we loved how Tatiana welcomed the guests: with a nice smile.
The hotel offers a free shuttle bus to the beach, the bus service stops also to few other hotels, this year they had a bigger bus and was no problem to find a seat.
The hotel has 2 swimming pool and a nice bar.
I would give the highest score if we did not have issues with the housekeeping.
The housekeeping was THE WEAKEST LINK during our stay.
They barely made up the bed in a very bad manner.
The first 4 days they did not sweep or wash the floor, a lot of dust bunnies formed in the room, we had to invite someone in charge for an inspection.
After the inspection the room was properly cleaned and dusted off but the following days they went back to the lazy routine.
The housekeeping almost never filled up the coffee, the tea and water.
The phone in the room was not working.
Once we needed an iron-board and iron but since the phone was not working I had to go down stairs to the reception to ask for them.
We waited and waited but nothing was delivered to our room so after one hour I went one more time to the reception to remind them about the board and the iron, of course the receptionist was surprised that no one delivered what we asked so he requested again a iron and a board to our room, he made the call while I was there.
I went in the room and we waited and waited and waited but nothing was delivered to our room so after waiting one more hour I went, again, to the reception since the phone was not working and I asked if this situation was a joke. The receptionist one more time, while I was present, called to request an iron and an iron-board.
Finally after over 2 hours the iron and the iron-board was delivered, I told to the lady that delivered them that we waited for more then to hours, instead of an apologie she blamed the reception that she said never made such a request (the request were made in front of me).
When the housekeeping was coming in the room they NEVER knocked on the door prior entry, it was so annoying the situation!
We were happy with our stay but super disappointed with the housekeeping and their unprofessional behaviour.
We surely will come back at this nice hotel but we hope that the housekeeping will be well trained.
(Visited January 2025)
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4.2
Google reviews (2651)
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Set in the heart of Playa del Inglés, Gran Canaria, Labranda Marieta offers an escape for adults seeking a perfect blend of relaxation and adventure. Just steps away from the golden sands of the Atlantic, this modern, adults-only hotel promises...
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4.2
Google reviews (2651)
Chrysi Gontikaki
I stayed there for 5 nights as a solo holiday. The staff was very welcoming, all spoke English very well and were polite, helpful and happy to help!! I had an all inclusive package and enjoyed the amazing buffet breakfast/lunch/dinner, a lot of options and we're changed every day so you wouldn't be bored. The spa was great and not too busy so had 2 very relaxing sessions. Highlights for me were my view from my room- opted for a sea view where I could have great views of the sea and the dunes. Last but not least, I loved the terrace at the top of the hotel, again the same views (just from a bit higher) to my room and lovely shallow pools to chill in.
Highly recommend 🙏
Rigersa Dervishi
We had an amazing stay at this hotel! The food was absolutely delicious, with a wide variety to choose from every day. The staff were incredibly friendly and helpful, always making us feel welcome. The rooms were spotless and well-maintained, and the location couldn’t be better—just a 3-minute walk to the beach!
A special shout-out to Tito for the fantastic cocktails—he really knows how to mix a great drink! Also, big thanks to Pavel and the animation team for keeping the atmosphere fun and lively throughout our stay. You all made our vacation truly memorable.
Highly recommended! Rigersa and Laurent 🧡
Robbie Clarke
LABRANDA Marieta Hotel is in a fantastic location—close to the beach and within walking distance of many local attractions, which made getting around super convenient.
While the hotel has some positives, particularly its friendly and welcoming staff who go out of their way to help, it unfortunately didn’t quite meet our expectations for a 4-star experience. The food was quite average, lacking variety and quality, which was a bit disappointing given the rating.
That said, the service really stood out—the staff are the heart of this hotel and made our stay more enjoyable. With some improvements to the food and overall standards, this hotel could truly live up to its potential.
Therese McNamee
Hotel
A very bright and open reception area. The staff on reception were very friendly and super helpful. Our sea view room was lovely with a fab balcony area. We loved the panoramic bar area on the roof. Antonio was an excellent bartender and made a lovely aperol Spritz. The pool bar was not a favorite. The waitress was a bit short with me and removed my umberella because she said it would blow away! The dining area was very well laid out but food could have been better and the egg chef burnt the underside of the eggs every morning. I did appreciate the evening entertainment. All the acts really tried hard and were entertaining. All in all a lovely week spent here and the weather was amazing for the week.
Jaycee Rudge
Lovely hotel, service is amazing, all staff are welcoming and kind at all times, very clean, great prices, food is fresh and tasty, spa is immaculate. Pools are lovely and rooftop bar is beautiful. Would recommend and definitely come again. Thank you for an amazing experience in Gran Canaria.
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3.9
Google reviews (1701)
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Welcome to SBH Hotel Taro Beach, a fantastic hotel located on the pristine shores of Costa Calma beach in Fuerteventura. Discover a world of captivating beauty, and warm hospitality. Whether you seek a family vacation filled with joyful moments or a...
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3.9
Google reviews (1701)
Mykola Kulian
First of all, this is officially a 4-star hotel — and I’m reviewing it accordingly.
Location:
Great — right on the beachfront. Lots of souvenir shops nearby. About 100m away there’s an “African market” a few times a week with good deals on souvenirs.
Room:
At first, we got a very poor room with a terrible view. After speaking to reception, we were moved to a much better one — quickly and without fuss. Only sharing photos of the new room — the issue was resolved promptly.
Service:
Staff is polite and friendly. Housekeeping was inconsistent: sometimes excellent (even without tips), sometimes very poor (even with tips). But reception always helped fix it. The hotel manager regularly checks in with guests — that’s a big plus.
Food:
Very good for a 4-star. Meat, fish, fruit, cold cuts, ice cream. Sparkling wine at breakfast every other day. Full self-service; waiters only clear tables — and they did so with varying efficiency.
Entertainment:
The animation team was amazing — full of energy all day long. Great with both kids and adults. Big thanks to Paolo and Suzy!
Other notes:
Guests are allowed to take food and drinks outside the restaurant. Dish return bins are placed around the hotel. Tide schedules available at reception — useful for beach walks or surfing.
Wi-Fi is weak — but that’s probably a good thing on Fuerteventura.
Conclusion:
Very good value for money. I can definitely recommend SBH Taro Beach.
Ben Dowling
Rooms are extremely dated and run down.
No kettles, water or anything in Rooms. Wouldn’t provide a kettle either.
Snacks are very limited. Couldn’t get any hot drinks/refreshments until 0800.
Food during meal times was good, plenty of variety and always fresh/hot
This resort definitely caters more towards Germans than anyone else. 90% of the entertainment was German.
Enjoyed the location although there is very little to do in the area, very quite
Definitely not 4 star, would say 2/3 at a push.
Would not return
Karolina Bobkowska
The stay could be quite great if not situation with theft. Few things disappeared from the wardrobe. In the middle the stay, this situation was reported to the reception. No one checked anything, no one reacted, at the end we did not even hear a word of apology. We asked many times reception if the maybe check and maybe know something. We felt ignored until the end, which is unpleasant for us. On other topics, the hotel guests are 80% German, as are the entire area. Low level of entertainment. The rooms need renovation and are very old and worn, but are clean. On the plus side: the hotel is located in a very nice area. The entire surroundings of the hotel are very nice. Right next to the hotel is a beach, beautiful views. The service in the restaurant was always smiling, the same at the bar. So for their I could get the best opinion. The food was very good. Lunches were worse, but dinner was very good. If not situation with theft and if we had heard any apology, I would have rated the stay much better.
Uros kosijer
Hello!!!!
Today we were all stolen in your hotel
In room 714! We call the police, we will make report!!! While we were in the room and sleeping someone step into our room and stole all our money ( 3.000€), kredit card ( and money from credit cards ( 1,000€) drivers card, id cards, …. We want copy of camers, all written down and full insurance back!!!!
No one step into the room from balkony, all windows were closed!!! U have trouble with cards of the door from day one!!! Some one step into the room with second card whitc we never give it!!!
It’s only yours responsibility!!!
Now we go to police to report!!!!
Uros Kosijer
Sent from my iPhone
Tania Crawley
Everything was just perfect but the best for us were the animation team with Emily and her 2 other work collegues. They made our holiday very special. I wish all hotels had workers like these 3 entertainers. We wish them all the best for the future. Kevin & Tania.
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4.2
Google reviews (5744)
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Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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4.2
Google reviews (5744)
Happy Travelers
Barceló Lanzarote Active Resort: Our Top Choice in Lanzarote!
We absolutely loved our stay at Barceló Lanzarote Active Resort! This hotel is perfectly located right in the center of the island, which made it super easy to visit everything Lanzarote has to offer. The pools are great, and the staff were consistently pleasant and helpful.
But what really stood out was the incredible quality of the buffet. It's honestly one of the best hotel buffets we've ever experienced, with an amazing variety of choices and truly high-quality products. Breakfast was equally impressive, with so many options, and everything was delicious.
It's a fantastic choice for exploring Lanzarote – we highly recommend it!
Vikki Tattersall
This is a Beautiful/clean hotel with reception staff going above and beyond to help with any inquiries. Currently located just on the outskirts of any touristy activities or noise. Which is Amazing. With the first restaurant/pubs been a 3-5 minute walk along the main street. The centre of Costa Teguise is a 10-15-20 minute walk. Breakfast is fantastic. The only thing that lets the Hotel down. Is the evening Foods!. Whilst the Hotel is cooking for hundreds of persons. I believe the Quality of foods over Quantity of foods has sadly been significantly impacted. It's edible. However in my opinion. Significant less the restaurants standard.
Taxi rank straight outside the Hotel
Popular route bus stop straight outside the Hotel
The Hotel offers support with booking Adult/family activities
This Hotel also has a lovely toddlers splash pool and plenty of childrens activities.
I would certainly book this Hotel again.
Fabrice Vincent
I'm returning from this stay very satisfied overall, it's a very nice hotel with excellent reception. I have no comments on the room, it's fine, the restaurant is great with very accessible hours, the team works there perfectly. The gardeners pay attention to details. I thank the young animators who accompanied us during this week. Tim, Eva. Really very nice. We recommend choosing this hotel if you want to visit the island, beautiful excursions are organized there.
Dean Mulligan
Overall, we’ve been pleased with our stay, but I think whether or not you enjoy this hotel depends a lot on what you’re looking for.
The food:
For example, the buffet for breakfast and dinner was always sufficient. It had a large variety of options and everything was consistently fine. It was very cost effective, but after a few days the food was so bland it was increasingly an unenjoyable experience. This isn’t so much a criticism as the quality for a buffet of that price is perfectly fair, it’s simply as I said before, it just depends what you’re looking for.
I always found the buffet to be hygienic and the food to be properly cooked, but I should mention that one woman mentioned to us she thinks the buffet made her ill, so take that as you will.
The beach behind the hotel, playa el ancla, isn’t really suitable for swimming or sunbathing, but it is really beautiful to walk along and look at.
The Room:
I was mostly happy with the room, but I have a few nitpicks. The main issue was the noise, because of how close to the entertainment we were and also the people loudly coming back to the rooms. I know there’s not a lot that can be done, but the door was wooden and flimsy and thus let in a lot of the noise. The toilet also dripped all night, which was a bit annoying. Beyond that, the room was clean, the bed was comfortable and the view was really good.
The pool:
There were multiple pools catering to a variety of needs. For example, there was a kids pool for families, an olympic pool for more active people, and a few smaller pools for relaxing. Although people fought for sun loungers when the pool opened, we never had an issue getting one. Again, all pools were clean.
Location:
The hotel was a 40 minute walk from Costa Teguise and the beaches there, but I think a lot people were happy staying in the hotel anyway. There are regular busses, but a taxi is only a small amount more (they’re less than €4), I would recommend asking reception to get a taxi rather than wait at the stands, as it will greatly reduce waiting times.
Saffron A
I had a great stay at this hotel. Absolutely loved the design of my room and I had a sea view. Great customer service everyone was lovely. Drink on arrival. I really enjoyed the food as part of my all inclusive and was great to be able to get a drink whenever you wanted. Good entertainment/activities. Had an excellent experience highly recommend and I would stay there again!
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4.5
Google reviews (1705)
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Enjoy a stylish escape on the island of Fuerteventura at the impressive Playa Park Zensation, in the resort of Corralejo. This superb complex features sleek rooms, suites and apartments and is ideal for anyone seeking sun-drenched relaxation. Guests...
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4.5
Google reviews (1705)
Rod L
Great place to stay. Not too busy in mid June with a really relaxed atmosphere and great staff who are super hard working but maintain a friendly demeanour. The restaurant was great with tasty varied food options and help yourself drinks (inc. booze), although I mainly reserved this for the evening 😉. The pool is nice and big. Quite cold but not so bad and is salt water. I enjoyed the evening entertainment and events, and there is a nice spa area too with additional treatments at reasonable prices offered which I sampled. The rooms are nice with some having a small kitchen and as the hotel is not so big pretty much all the rooms overlook the pool area in some way. Outside the hotel, a very short walk away is an area with a big supermarket, clothes shops, bars, restaurants and also home to a small market on Sundays and Thursdays which is worth visiting as it's so close but you'll see better. Slightly further away (5 min in a cab) is the main drag with lots of shops including the usual tourist ones but also regular ones, including some more high end. More bars and restaurants here too as expected. This leads up to the harbour area too which is picturesque. It's also worth doing the walk from the hotel up the coastal path up to the harbour (about 20 mins) where you'll pass further bars and restaurants, and I would recommend walking back through the main drag as mentioned previously.
Laurenairbus01
Just returned from a fabulous week at the playa Park.
The hotel is situated about a 10-15 walk from the main strip so it feels very chilled and relaxed.
The reception check in on arrival was quick and easy and we were greeted with a big smile.
All the staff here are very friendly and helpful, in particular the restaurant and bar staff who couldn’t do enough for you.
The first thing you notice is the hotel is spotlessly clean and well cared for, everything is constantly being washed, brushed or polished.
The food was excellent, always varied and good quality.
We loved the drinks stations for wine, beer and soft drinks, so much nicer than waiting for a waiter.
The room was comfortable with a great view over the pool area and two balcony areas.
The pool area was lovely, lots of good quality sun beds and a relaxing atmosphere.
The main pool was a little bit cold but once you were in it was absolutely fine.
The animation team worked hard and the evening entertainment was really quite good, something I don’t normally say, in fact we went to the night bar every night as the atmosphere was fun and enjoyable.
All in all it’s hard to report any negatives with the
Playa Park, I can’t wait to go back !
Jake Shepherd
If you’re looking for a good family holiday then look no further!
Just finished our 7 night stay and what an amazing place this hotel is. We are a family of 4 with a 10 and 4 year old and they have loved it too.
The food is amazing for a 4 star hotel and probably the best I’ve had at an all inclusive hotel. The selection is great and the pizzas and focaccia is just incredible!
The rooms are cleaned daily to a very high level and all staff have been incredibly friendly including the activity team who put on various different activities.
The layout of the hotel is very enclosed meaning it feels incredibly safe with children.
The entertainment on an evening is fantastic with various different high quality acts, bingo and karaoke.
The whole vibe of the hotel is very chilled, with music by the pool and relaxing areas.
An amazing place and one we will be coming back to!
Kathy Clark
We enjoyed a week with family and friends here to celebrate my husbands birthday.
Nothing was too much trouble, check in was fast, rooms great and no problems trying to get a sun lounger ( there's loads ) we used the spa area and had a couples massage which we both enjoyed and the price was very reasonable.
The food was hit and miss ( I'm a fussy eater ) but everyone seemed to find something each day.
Would we go back, hell yes, it's a great hotel x
Jose Pitaaa
we had a great week here at Park Zensation!!
From when we first checked in at reception, to the room and every member of staff we met - it was amazing!
nothing was ever too much, if we needed something we could whatsapp or call and someone would be there to help! The hotel was clean and a good variety of food for everyone, there was always lots of sun beds down by the pool or at the infinity pool
the entertainment and bar team were amazing always smiling.
The spa was €15 and absolutely worth it, with a variety of massages, hot tub, sauna and ice bath!
We would recommend and would love to come back!10/10
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Google reviews (3006)
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Seek out glorious sunshine, blonde sands and turquoise waters in Fuerteventura at the wonderful SBH Maxorata Resort . Located within very easy reach of the beach, this fantastic holiday complex is a perfect choice for a magical family escape in the...
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4.0
Google reviews (3006)
Amber Corbett
I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.
Worm
Not as bad as reviewers say.
My experience here was somewhat decent. Most of the food was good, Waiters, shopkeepers and cleaners were nice. There was a nice selection of rooms with different characteristics and some great views.
Very easy to get to the beach as all you really have to do is exit through the roadside entrance, cross the road, and walk to the beach.
Pools were kept clean and i had a nice time here.
Overall, It was decent, and i reccomend it if you like going to the beach and relaxing at the resort.
Rachel Killington
Nice holiday, old and shabby in places. Rooms not cleaned very well, regularly needed to ask for towels and toilet rolls at reception. Asian restaurant wasn't very nice and wasn't worth booking or paying for drinks. Broken glass, empty glasses and bin bags hanging around outside rooms. Trees need trimming around paths and walkways need sweeping, just looks unkept. Food in restaurant nice, can't fault the staff. Lots of sunbed saving, so struggled to get 4 together for our family. Shame the children's pool isn't bigger. Again the staff make this hotel. Shame as it could be lovely, but needs a bit of TLC! Enjoyed our stay but won't be returning.
Jason Campbell (is vooping on your lawn)
Unlike the resort description you're not near shops and bars, disabled access is a joke (ramps with steep inclines are NOT disabled friendly). Out of the 4 advertised bars only 1 is available most of the time with a 2nd joining it for a limited time, and never more than a couple of bar-staff working but mostly just a single person so expect long queues for drinks. Food is decent enough in the main dining area but the other advertised restaurants and snacks bars are either never open or have a poor selection.
Reception staff are at best adequate but act like you're an inconvenience if you ask them any questions and in particular one yawned in my wife's face and rolled his eyes when my disabled wife asked for assistance.
Wouldn't recommend this hotel to my worst enemy.
Joanne Welsh
Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.
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4.5
Google reviews (1854)
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Located on the sunny island of Fuerteventura, the H10 Ocean Suites is a sublime getaway destination for families or couples hoping to escape the stresses of modern life. Situated near a number of sun-kissed beaches and boasting a range of leisure and...
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4.5
Google reviews (1854)
Gregor Curran
I have just spent a week at H10 Ocean Suites and it has been wonderful. The hotel is in a fantastic location, only a 15 minute walk to the beach. The staff were all wonderful, polite and generous. The hotel has 2 pools, a quite one and one more aimed for families with music and activities. We had a great yoga session in the pool with Sarah who was fantastic! We loved our visit and have left very impressed and feeling very rejuvenated.
Johnny Brady
Staying here for 10 days, on day 7 at the moment with my family can't fault this place at all. Rooms fantastic food very good and the place is extremely clean. Pool area is beautifully kept and entertainment at pool area is really well done. The entertainment during the day at the pool is different every day and catered for all ages with extremely friendly staff .
I have done cocktail making classes by the pool ,yoga on paddle boards in the pool and cycling bikes especially made for the pool !! So lots for everyone.
All staff super friendly but one stands out from the crowd, a smile morning, noon and night on this girls face and takes great pride in making people happy and putting 100% into all activities!!
Well done Lina you have made the difference on our family holiday keep up the good work and thank you for keeping us entertained including my 79 year old father in law because he very hard to keep happy!!
Stephen Haynes
Hi, we stopped in room 509, lovely room looks bigger on the pictures, just missing a little table so the ladies could do their makeup, your staff are absolutely fantastic without them the hotel would not run as smoothly, we mainly used the quiet pool and my wife has mobility issues so we spoke to a manager and gave us 2 cards to put on the sunbeds in the morning, many many thanks for that. We had no complaints about the food and we were there for 11 nights. I can imagine it would be hard in summer height of season to get a seat upstairs or a sunbed, it seemed very lacking. Bar staff were wonderful in the pool bar and snack bar and upstairs on the balcony bar, the staff work so hard everyday and everywhere never a dull face ☺️ 👍👍☺️☺️, Sarah is g credit to your hotel as well as the kids entertainment. There was a young girl there who worked with Sarah she is not an asset to your hotel as she is not a people person, just my opinion, the hotel is situated so close to everything you can't go wrong. We never say we would go back to a place again but we have changed our minds we will definitely be back next year. We thank you for the bottom of our hearts. ❤️❤️❤️ If I could all the all the staff big tips I would they are a credit to your hotel thank you see you next year definitely 👍👍👍☀️☀️☀️☀️
Brian lumgair
Well impressed.
Staff fantastic, food and drinks amazing.
Rooms slightly dated and beds a little hard, but I prefer a softer mattress.
This resort is definitely worth giving a go
Mark Barrett
Stayed hear for 10 days in June. The hotel is impeccably clean. The rooms are very spacious and cleaned everyday with fresh towels . The staff are very polite and helpfull. Although we did not use the entertainment on offer there was always a programme of evening entertainment . The 2 pools are very spacious and clean around them with plenty of beds on offer . We never had to wait for a bed to come free.
There was never a panic to get down for the food as mealtimes were well suited to our daily activities. We never had to queue for food and there was always a good choice of food on offer
Breakfast consisted of full English with proper sausages , a variety of cereals . Continental , Fruits and a variety of yoghurt.
Evening meals were just the same with a very good variety of fish , meat , pasta , salads to choose from on a daily basis. .
Overall the hotel is very clean with very polite friendly staff , good rooms , good food
We would definitely recomend this hotel and certainly we will be back in the future
Thank you to all staff for a wonderfull stay
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4.5
Google reviews (1254)
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Located close to the amazing beaches and pristine golf courses of Playa del Inglés, Sol Barbacan is a luxurious, family-friendly hotel on the sun-kissed island of Gran Canaria. Relax in your spacious accommodation, dive into the refreshing swimming...
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4.5
Google reviews (1254)
C Jones
Could not fault this hotel,room was very spacious and clean , everything you need for self catering. Hotel is lovely, staff were very friendly, family friendly with 3 pools to choose from and 2 bars. Would definitely come back here
Allison Smith
Slightly on the outskirts, but excellent location. No shortage of shops and restaurants nearby, but far enough from the madness
Staff were so lovely, especially as they gave us a birthday bottle of prosecco.
3 pools were lovely, especially the adults pool. The breakfast was amazing.
Definitely coming back
Marcia Young
Absolutely wonderful hotel in a prime location. 5 minutes from the Yumbo shopping centre and about 6 minutes drive to the beach in a taxi which cost €4 i caught the taxi as i travelled with my 81 year old mum but you can walk it would take about 20 minutes. The hotel was super super clean and service first class we were there from 15th May to 22nd May so it was fairly quiet just like how we wanted it. We went self catering but our maid was brilliant and the hotel staff friendly knowledgeable abd informative i would definitely go back. The self catering rooms are very spacious with a separate bedroom bathroom and lounge and kitchen area. Just wonderful the best self catering apartment ive ever stayed in. All the amenities were top class and high end with a microwave fridge 2 ring cooker 2 coffee makers kettle they even provided tea towels and washing up liquid the maid service was daily .check out was midday abd thwre was available showers to use after checkout whilst we waited fir our return transfer to the airport as well as a luggage locker room .
I was so impressed. Thoroughly enjoyed our weeks stay.
Suvi Niemivaara
We had a lovely family vacay at this hotel. Clean cozy rooms, absolutely beautiful and stunning hotel area & amazing, kind service. Special thanks to Sita and Manuel at the pool bar from Francisco&Family☺️ Will most definitely stay here again!
Shabbir Ahmed
I had a wonderful stay at Hotel Sol Barbacan, thanks to the exceptional service provided by the reception team—especially Joydi, Davenia, and Avonah. They handled my situation with professionalism and warmth, going above and beyond to arrange my accommodation in a way that exceeded my expectations.
The hotel's location is fantastic, just a short walk from the beach and the dunes, making it ideal for those looking to explore the coastal surroundings.
Regarding the room, my initial allocation was not quite what I had expected or booked. However, as soon as I raised my concerns with Davenia, she swiftly took action. The following day, she and her team arranged a room change that perfectly matched my expectations. Throughout my stay, they were consistently helpful and attentive—truly a hospitality team that cares.
Thank you to the entire receptionist team for such a wonderful experience! I highly recommend Hotel Sol Barbacan, as the outstanding service and warm hospitality truly enhanced my holiday
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3.8
Google reviews (3738)
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Kick back under clear blue skies at the fantastic SBH Monica Beach Resort on the sunshine shores of Fuerteventura. Fun and relaxation can both be enjoyed during an all-inclusive holiday at this splendid hotel, with guests able to stretch out beside...
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3.8
Google reviews (3738)
Mariia Sheiman
Extremely dangerous. My friend was violently attacked in this hotel.
A close friend of mine was staying at SBH Monica Beach Resort when something truly horrifying happened.
On her very first night, just hours after checking in, she was violently attacked in her ground-floor hotel room while sleeping. She had left her balcony door slightly open because the room was extremely stuffy. During the night, an unknown man entered and assaulted her:
She was hit on the head multiple times with a blunt object.
Her finger was cut to the bone with a knife, then broken.
Her wrists were injured.
Her head was severely wounded, requiring 11 metal staples.
Her arm was put in a cast.
She was covered in bruises and rushed to intensive care.
Security footage confirmed the presence of a man near her room at the time of the attack. The case is now being investigated by the police.
And yet — the hotel staff did absolutely nothing to help her.
They refused to call an ambulance — other guests had to do it.
They had no first-aid kit, no staff trained in first aid, not even ice to reduce bleeding.
No apology was ever given.
They even suggested she might have imagined the attack, despite visible injuries and police presence.
The only people who helped were other guests, who gathered her belongings, called emergency services, and made sure she got to the hospital with clothes and ID. Without them, she would’ve been left helpless.
This hotel is not safe.
There is no proper emergency protocol, and zero compassion or responsibility from management.
If you value your safety — avoid this place at all costs.
Yeva Dubova
The worst hotel experience imaginable – stay far away
This hotel is an absolute nightmare. A violent assault happened inside one of the rooms – a guest was brutally attacked while sleeping alone. She suffered serious head injuries, a broken and slashed finger, and her entire upper body was covered in bruises. She ended up in intensive care.
And what did the hotel staff do? Nothing.
• They refused to call an ambulance – other guests had to insist.
• They didn’t help in any way. No first aid kit, no trained staff, not even basic supplies like ice.
• They didn’t offer any support or take responsibility.
• They refused airport transfer afterward.
• They never apologized.
• Even worse – they suggested the victim was imagining things or mentally ill, despite obvious physical injuries. This was said in front of the police.
This is not just poor service. This is gross negligence and cruelty. No one is safe here. The hotel failed at the most basic level – protecting and supporting a guest in a life-threatening emergency.
Avoid this place like the plague. No holiday is worth this trauma
Ian Watson
A mixed bag to be honest.
The hotel isn't bad, so don't immediately discount a visit.
The location and beach are fantastic.
The rooms are a bit tired and dated - someone had been let loose with some silicone sealant in our bathroom and you could tell. Just minor repairs here and there would make a big difference. 2 out of 3 urinals in the main reception were bagged over and out of use all week whilst we were there. In the smaller pool toilets, tiles were hanging off the wall (could have hurt a child if they fell). There was also a big electrical unit near the toilets that was uncovered and could easily have been messed with.
The pools are great, the kids love the slide one.
The restaurant is both good and bad.
Good - great selection of food, something different most days...the pizzas are great.
Bad - I was served raw pork one day and nobody seemed bothered (and I mean raw). Also, my wife is GF and the staff were putting products with gluten in under the GF sign. Again, when this was pointed out, they weren't bothered. You have to ask for GF bread in a morning (which my wife says is good), but no other products were offered. Then on the last day, they gave GF muffins, donuts and cakes!
Families of 4 or more struggle to get a table because of selfish people (singular or couples) sitting at tables of 4.
The safe is a €20 deposit and you need a little device to stick in to activate it.
The glasses for the drinks are frustratingly small. I know that's probably to discourage binge drinking, but it'd be good if they were a bit bigger.
The entertainment and animation team were good.
I know it sounds like I'm slating it, but it is worth visiting. The area is nice, the beach is perfect. Visit it.
Samantha Hendry
What an amazing holiday for my 50th birthday. From start to finish the holiday went so smoothly. The flights and transfers were right on time to the lovely destination. SBH Monica Beach Resort is set on the stunning Playa Jandia beach in Costa Calma. South of the gorgeous island that is Fuerteventura. We stayed for 7 nights from 02/04/25 - 09/04/25 and opted for the all inclusive package. Our room was spotlessly clean, spacious and had a lovely terrace seating area. It was a 5 minute walk (through the resort) to the beach. We enjoyed fabulous weather ranging from 26'C on the day that we landed and steadily increased to 34'C on the day that we left. The food was amazing with so much choice (I'm vegetarian and there were so many options) and lots of available seating too. The drinks options within our package were great too. Amstel lager on tap, lovely white wine, Cava and a great selection of cocktails too. As well as a great selection of non alcoholic drinks. All the staff were very professional, friendly and efficient. I would have no hesitation in booking again 5* A+++
Liza Sharkozi
The worst service and staff in the world can be found at this establishment.
A guest was attacked in their hotel, and they refused to call an ambulance, even though it was obvious that the girl needed urgent medical attention — her head was smashed, and her fingers were cut to the bone.
Later, the hotel management accused the girl of making the whole thing up and even claimed she had schizophrenia!
What kind of service is this?
If you value your life, I strongly advise against staying at this hotel!
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4.6
Google reviews (1346)
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The H10 Ocean Dreams is a boutique adult-only complex that offers a blend of service and style. It's perfect for couples or solo travellers seeking a break from the hustle and bustle of daily life. Comfortable rooms and a large saltwater pool are some...
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4.6
Google reviews (1346)
Elena
Exceptional Adults-Only Stay in Corralejo – Perfect for Rest and Comfort
I had an outstanding stay at this adults-only hotel in Corralejo. The entire experience was seamless from start to finish. The hotel is spotlessly clean and ideally located—close to everything you might need, yet still peaceful and quiet, making it perfect for early nights and restful sleep before active mornings.
What really stood out was the exceptional service. The reception team was incredibly responsive—when I sent an email with a query, I received a reply and resolution within 10 minutes! I also requested to move to an upstairs room, and this was arranged immediately and without fuss. That level of attentiveness made me feel truly valued as a guest.
The restaurant staff were equally fantastic—friendly, professional, and always welcoming. Breakfast was absolutely delicious with a great variety, and it was a real pleasure to start each day with such a positive atmosphere.
If I ever return to Corralejo, I wouldn’t think twice about staying here again. Highly recommended for anyone looking for comfort, calm, and top-tier service.
drew stitt
Conveniently located to the town. Lovely pool and sitting areas. A sun bed can be obtained anytime during the day. Rooms - we had a room with a pool view and on the ground floor, the room was a good size and very clean. Only one downside the bathroom has no outside window for fresh air ( very clean and had an extractor fan ). Restaurant - we were half board, good size area and outside area to eat in. All main meals were À la carte but you collected your own starters and desserts. Good choice of mains and most were very good.
D Coughlan
Very quiet hotel at night including in the bar. Enjoyed morning yoga, afternoon rum & cheese/wine tastings with the entertainment team (Lina, Sheryl, Jessica & Olivia) who were fantastic, they made our days by the pool so enjoyable.
All the hotel staff are extremely friendly but not intrusive. The food was great, hot food orders are placed directly, all sides are Al la carte.
The rooms are a decent size, we requested an upgrade to pool view room and this was no problem. I celebrated my birthday while staying at the hotel and they surprised me with a bottle of Prosecco, chocolates and spa voucher, it was so thoughtful and shows the extra steps they are willing to go to make your holiday special.
Thank you all, I will definitely be returning.
Julie Robinson
We have stayed at this hotel on numerous occasions. We returned on 17 May 2025. Thoroughly enjoyed our stay. Many thanks to Gladys, on Reception, who was so kind & helpful. When we made our next booking in 2025, there was only a Pool View room available, but Gladys kindly arranged an upgrade to a Deluxe Room which we are both looking forward to. Thank you Gladys. Would also like to say a big thank you to Paula in the Restaurant. Paula has such a lovely, kind attitude and helped me every morning with getting a jug of hot milk with my cereals. Please let Paula know we are returning later in the year. See you soon guys.
Daniel Hobson
Stayed at H10 ocean dreams February 2025, stayed with half-board for a big milestone 50th birthday treat. overall had a great holiday and I recommend the hotel.
We booked this hotel as we’ve stayed at other H10 before and have had good experiences. On my birthday without notification the staff gifted a lovely bottle of cava in an ice bucket with chocolates, WOW, the customer service is beyond expectation and very much appreciated ☺️☺️.
H10 Ocean Dreams is adult only and as such we experienced quiet and relaxing week in the sun ☀️ This hotel on a par with H10 usual high standards
Nice glass of cava at check in , very pleasant and quick check in with very nice staff. Clean and spacious rooms with massive double bed which was firm but comfy. First room had an issue with shower, the staff dealt with it and offered us option to move with minimal hassle and with professionalism, we were very happy how this was handled.
Bar area is good, nice friendly bar staff👍
Restaurant has buffet starter and desert with a la carte main..reasonable choice, although there were vegetarian options , they were slightly limited. If required you can swap evening meal for lunch ( for those with half-board) this was good option for some nights to try the various restaurant options in the town. In general the restaurant experience is good the staff are very friendly and efficient.
The location of the hotel in our view was perfect, a little stroll out of the Main Street hustle and bustle but at the same time only a short walk from all the amenities bars and restaurants in the town as well as the beach.
Final thing to mention is the spa, a nice option if you want to treat yourself… we didn’t have time however there is a gym which we did use a couple of times, pretty good standard , slightly limited machine choice and ideally could do with some air con in there but perfectly adequate for a quick workout.
Overall we had a great time and would not hesitate to book again at H10 Ocean Dreams
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4.4
Google reviews (7226)
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A fun-packed holiday adventure awaits at Landmar Hotel Costa Los Gigantes, a wonderful family-friendly getaway in a charming hilltop location in Tenerife’s Puerto de Santiago. There’s a state-of-the-art fitness centre for an energetic holiday work out...
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4.4
Google reviews (7226)
Donna Welch
We stayed here as a party or 7 in April (Mum, Dad, 2 teens, 1 child and grandparents). We had 3 rooms in N block, which initially seemed a bit of a walk to the main areas but actually we ended up loving this block. We had gorgeous sea views and the block was lovely and quiet. The rooms are absolutely brilliant, they have a really spacious lounge and generous bedrooms and bathrooms, which are very well equipped. The hotel is absolutely fantastic and we had an amazing time. The food was very good really for an all inclusive, at the end of the day they are what they are and you accept that but there was always plenty of choice. The snack bar Nautilus is good for lunch. The entertainment at this Hotel was the best we've had, the Neon party was epic! We never had a problem finding a sunbed as unlike others we didn't stick our towels on them at daft o clock and then not use them for 8 hours, we still always found 7 together. The high ropes were really fun despite us being terrified beforehand, and ended up giving us our favourite holiday memory ever...Grandad wobbling around up there is definitely one for the album 🤣. The place was immaculately kept and we saw some beautiful sunsets from the terraces. I don't know why people say there is nothing around the hotel, there is! At the end of the day you don't pay for an all inclusive and then go out everyday but if you do fancy a wander out there's plenty of little shops and restaurants within easy walking distance. Overall a fabulous stay, thank you ❤️
Becca Bendelow
Absolutely brilliant hotel! Wide range of food in buffet, including for vegetarians (although the variety for children could be increased and made a little more healthy). The room was spacious and clean (we stayed in the Landi village) and very clean resort. Every morning the staff were cleaning pavements, the main buildings and the room. The sunset bar has a gorgeous view of the sunset over the ocean. There is so much to do for children (outdoor soft play, splash pad, multiple pools).
We all (2 adults, 3 yr old, 1 yr old) absolutely loved it and will probably return. It’s only an hour transfer from the airport and the hotel staff honestly couldn’t do enough - so friendly!!
Cats Paws Pet Grooming
Absolutely amazing holiday here!! Travelled as 2 adults and 2 children (9month old and 3 year old). We stayed in block A in an ocean view suite. The food was amazing, best all inclusive food I’ve ever had. Veggie and vegan options for all meals. For lunch we always used the nautical snack bar, the paella was lovely. We spent most days round the quiet pool but I love that there were 2 options of pools. Baby pools next to both of them. Hotel was extremely clean everywhere. All staff very friendly. And for the kids they have an outdoor soft play that is covered with shade, we spent lots of time here. They also got new sunbeds and tables while we were there! More than enough for everyone.the hotel is also very eco friendly, washable cups and compostable plates and cutlery for around the pool. plus they give you water bottles and there’s loads of refill water stations around the hotel, including near the rooms.
The only downside was the lifeguards kept taking down our parasol if there was a slight breeze- the only parasol allowed up was the lifeguard’s!! Not ideal in scorching heat with two young children who needed shade so we had to go and sit inside :( so the hotel really needs to invest in better parasols.
I also wouldn’t use the Foto Event people. The photo staff are lovely but you can get the same quality photos on your phone. I thought they would be properly edited after I chose which ones I wanted (given how expensive they were!) but they were just printed there and then.
Also there’s not that much going on in the local area, we ate out a couple times but I preferred the hotel food!
But with all that being said, We would definitely come back here! :)
Maria Bernocco
We had an absolutely amazing holiday, made even more special by the incredible entertainment team! Their energy, positivity, and constant smiles created a joyful and welcoming atmosphere for both adults and children. They truly made every moment fun and memorable.
A huge thank you to the entire Kids Club team, who managed to keep the kids entertained every single day with creative games, exciting activities, and themed workshops. Our children couldn’t wait to join them every morning and they always came back with happy faces and great stories to tell.
A very special thank you to Belen, who was incredibly sweet, loving, and attentive. Her warmth and natural connection with the kids made a big difference. She made them feel safe, understood, and above all, happy.
And a heartfelt thanks to Emanuele, who brought so much fun and laughter with his playful spirit and infectious sense of humor. He was full of energy, always cheerful, and instantly lit up the room wherever he went!
Thanks to all of you for making this holiday truly unforgettable, not just for our children, but for us parents too. Knowing they were in such good hands allowed us to relax and fully enjoy every moment.
Peter Seddon
The location is approx 35 minutes from airport with plenty of up and down hills, to the town or supermarket, but level with good sea views. Hotel coverage over a vast area.
Rooms are spotlessly clean in a low building environment.
Good food, indoor and outdoor (Nautilus, self service)
Great bar
Reception willing and polite.
Two pools and a waterslide,
Excellent entertainment for children, couples, solo
Hotel provides a shuttle service to and from hotel. Great price.
In my opinion good value (me solo in a suite)
I have been four times (family, son, solo) and will return
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4.6
Google reviews (6100)
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Getaways serving guests relaxation and pleasure await at Landmar Playa La Arena, a fabulous getaway in the sun-kissed island of Tenerife which will satisfy your senses in every way. Located in the peaceful town of Santiago del Teide, this luxurious...
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4.6
Google reviews (6100)
Beth Marriott
Stayed for 10 nights with my boyfriend and we were stunned as soon as we entered the hotel. The food was so good and did food cooking near the pool. They had a great selection and different dishes each day at lunch and dinner. They also do not mess around with the alcohol with a wide selection of different drinks around the hotel. The service was great at reception and throughout the hotel. The evening entertainment was the best I had seen with the balcony being a relaxed area where musicians play and the show area with different shows and activities. The animation crew were so fun and bubbly and got everyone involved. They definitely put a smile on your face everyday. I would definitely be coming here again at some point !
Hanna Butler
Great experience! Likely one of my least favourite buffets, that being said, would go back, facilities are fantastic. Love that there’s beach access across the road.
Staff were fantastic. Would recommend.
Oh, would be relevant to us: people smoke on the balcony in the morning, not my fave thing to wake up to.
Loud music at night, kept my husband up often.
If you’re a non smoker, a foodie and a light sleeper, skip it😂😂
Nikita Johnson
Great holiday. Stayed for 4 nights at this hotel. Absolutely no complaints. Hotel is clean, comfortable, staff a friendly and helpful, Damian in the restaurant is great, he can’t do enough for you!
We are both vegan and usually struggle with meals when travelling abroad but this hotel has its own vegan menu!! Even without the vegan menu the buffet options are still great ( best all inclusive we have visited)
We spend majority of our days at the pool, plenty of sun beds available, no reserving with towels etc like some other hotel. Would highly recommend the hotel.
Olena Harashchenko
I had a great stay at this resort! The hotel was clean, comfortable, and the food is amazing. But what really made our stay special was the manager, Damian.
Damian was super friendly and always ready to help. He took care of all the problems we had with the restaurant, especially the food for our allergic child. Thanks to him, everything was perfect and we didn’t have to worry about anything.
Also, Damian is a fantastic singer! He sang at the hotel in the evening and created a great atmosphere. We really enjoyed his live performance.
Thank you, Damian, for your kindness and support! You made our holiday even better.
Natalia Soto Rodas
I had an amazing stay at this hotel and can’t say enough good things about it. From the moment I arrived, the staff made me feel welcome and taken care of. The service was truly top-notch—friendly, professional, and always attentive without being intrusive.
The real standout, though, was the food. Every meal I had, from breakfast to dinner, was absolutely delicious. Damian was really kind to us from our first day and he was very helpful with anything we need.
I would definitely recommend this hotel and its staff and services. I will be coming back that’s for sure.
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4.3
Google reviews (1739)
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Experience the magic of Gran Canaria with a stay at H10 Costa Mogán, a superb all-inclusive in Playa del Cura. You’ll spend restful nights in a charming room or suite featuring a host of amenities and savour culinary delights in a choice of...
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4.3
Google reviews (1739)
Hayley Knight
Lovely all inclusive break away! There was lots of food and drink to choose from even for a veggie. One of the mornings they even had a Sax player. The staff were always really friendly and happy to help. Lots of sun loungers and space in the pool. We loved the room too. The only downside to our stay was the drilling most mornings it was deafening especially on our last morning as they were replacing some decking. Looking forward to coming back!
Sarah Blinco
We absolutely loved it here! First time travelling to Gran Canaria and first time at an H10 hotel via Jet2 Holidays. I’d read some reviews saying the space at the pool isn’t very big. Honestly, it was all awesome. The pool area, rooftop, food was amazing, staff fab, and so was our room. Yes, the area is quiet, but that’s what we wanted. You can easily book activities and excursions via the hotel to see more of the island. We took a cab ride 20 minutes away to Puerto de Mogan which was amazing - about €20 each way. Hotel booked the taxi and it’s easy to find one back, and you can pay by card or cash. That’s an easy half or full day trip and the town is beautiful. We will publish a YouTube review soon on channel Travel Live Learn if you’d like to see more for yourself. Will 100% return here.
Clare marie
First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.
Harry Cavanagh
Great hotel for a quiet, restful holiday. On the shore with a small sandy beach in front. Pool area very smart, plentiful sunbeds. Staff throughout welcoming and attentive. A varied buffet. Food at times less than piping hot. Perhaps the hotel could address this. Second visit in the past 7 months.
Владислава Кудюкіна
We are currently staying at this hotel, and overall, it’s a good experience.
The hotel appears to be recently renovated, which is a big plus. The design is fresh and modern. The food is decent, and the quality of drinks included in the All-Inclusive package is quite good.
However, there are a few important downsides:
1. The service at the pool bar is very disappointing.
This is our second day here, and all three bartenders we’ve interacted with by the pool have been unfriendly and unwelcoming. They seem reluctant to serve drinks. For example, when I asked for a cappuccino, one of the bartenders pointed to the self-service machine and told me I needed to pay extra if I wanted a proper cappuccino from the bar — despite the fact that we have purchased the All-Inclusive package, which should cover all drinks and food options.
2. The cups provided at the pool bar are extremely low quality.
We understand that glass is not allowed for safety reasons, but there should be a better alternative than these very cheap plastic cups. It really takes away from the experience.
3. The room with an ocean view that we booked did not match our expectations.
Although we booked a room with a sea view, the room we were given is on a lower floor, and the ocean is barely visible. This was disappointing, as it was one of the reasons we chose this option.
On the positive side, the animator at the pool area is very friendly and welcoming, which really adds a good energy to the atmosphere. Also, we really enjoyed the evening Spanish folk dance performance — it was beautiful and added a nice cultural touch to our stay.
We are still staying at the hotel, and we hope some of these issues can be addressed. The hotel itself has potential, but the service and attention to detail could definitely be improved.
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4.1
Google reviews (4283)
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Discover some of southern Tenerife’s finest golfing with a sun-soaked holiday at Alua Atlántico Golf Resort, a fabulous all-inclusive resort located in Golf del Sur. This charming getaway in Golf del Sur is perfectly positioned by the coast and between...
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4.1
Google reviews (4283)
hani jahangiri
Honestly, 4 stars don’t do this hotel justice – it truly deserves more.
Before our trip, I had some doubts after reading a few mixed reviews, but once we arrived, everything exceeded our expectations.
The staff were incredibly friendly and welcoming. The hotel was spotlessly clean, and the food was absolutely excellent – always fresh and constantly replenished right up until the end of service. The variety of desserts, pastries, and fresh fruits was outstanding.
There were several large pools, and the solarium area facing the sea was quiet, cozy, and perfect for relaxing. In the evenings, there were fun and varied programs in the lobby with a nice bar and great atmosphere.
Everything was included and available without extra charge.
We spent a truly wonderful week here – highly recommended!
Jasmine Nicole
Nice hotel with some positive aspects, but definitely not 4 star standard. Positives include clean modern rooms with lots of space, and the majority of staff are helpful and friendly. However, aspects of the hotel are run down. One of the main pools are missing tiles, walls are stained, the gym and kids club look run down. The food was the worst part of the holiday, the selection was barely 3 star standard (and also often cold). Location wise is in a nice golfing area but about half an hour away from everything going on (an hour by bus - taxis are about 35 euro to get to the busier areas). Some really nice bars below the hotel. There was also a limit to 1 drink per person for the all inclusive deal and you needed a token for a drink … and 10 euro per towel… not ideal. Evening entertainment also wasn’t great. Ultimately we had a nice time but there is definitely a lot of work to be done to call this hotel ‘four stars’.
Skye Emily
This is truly an amazing place to go, and I will absolutely be back next year! The staff are incredibly kind and go above and beyond, anticipating your needs with a genuine smile. The people around are just as lovely, creating such a warm and welcoming atmosphere. And the food? Oh, the food is beyond amazing - each meal was a culinary delight, with fresh, local ingredients and a vast array of options.
Our room was a luxurious sanctuary, incredibly spacious with plenty of room to spread out, and that big TV was perfect for unwinding. It's not just a hotel; it's an experience that makes you feel utterly pampered and relaxed. I can't recommend it enough!
Jolie Beaini
I had a great stay at Alua Atlántico Golf Resort in Tenerife. The hotel is in a quiet area near the sea, perfect for a relaxing holiday. It’s close to the airport and has beautiful ocean views.
The rooms were clean, modern, and comfortable, with nice balconies. The pools were great—there are several to choose from, including one just for adults. There’s also a gym, spa, and entertainment in the evenings.
The food was good, with lots of variety at the buffet. The staff were friendly and helpful throughout our stay.
Barbara Dempsey
If Carlsberg did hotels . . .
Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!)
The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves.
We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week).
Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly.
We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it!
An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.
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4.2
Google reviews (2270)
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Discover the elegance of SBH Costa Calma Palace, a modern hotel overlooking the sea on Fuerteventura’s sparkling blue coastline. It is an ideal place to switch off, relax, and enjoy quiet time together as a couple or family. Spend your days relaxing by...
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4.2
Google reviews (2270)
Boriss welcome
I want to warn everyone that the staff works with discrimination of clients, if you are not from Germany then the reception will wipe their feet on you, they do everything for vacationers from Germany, the hotel chain belongs to Germans, 80% of those coming to the hotel are supplied by companies from Germany, so they smile at them. As soon as they hear another language - the delight immediately disappears. I would like the owner of the hotel to pay attention to the discrimination.
A b
Been three times, very relaxing, great food, good entertainment. The hotel is 3 minutes away from the beach which has soft golden sand.
Milad A
My family’s experience at this hotel was extremely disappointing. We arrived with two small children and were shocked to find that harsh chemical products had been used in our room. When we expressed our concerns to the management, we expected understanding and a resolution. Instead, we were met with an astonishing level of arrogance. The manager was dismissive, insisted the chemicals were fine, and when we said it was unacceptable, we were told to leave immediately—no refund, no compensation, nothing. Do not waste your money and time in this hotel.
Helen Strachan
We have been returning to this hotel for the last 8 years or so - despite travel agents trying to get us to move to more updated hotels . No uk holiday companies organise packages here now. We have to get our agent to book the flights & rooms for us & we email the hotel to choose our rooms. The hotel is a bit tired & needing some maintenance really, but it is great for us.
Positioned beautifully in the centre of Costa Calma beach & easily walked to down a prepared path. When the tide is out you can walk for hours along the sand.
All bedrooms have big balconies and are a good size with large en-suites & cleaned daily .
Only the 4th floor does not have a sea view - obscured by the other floors.
Staff are very friendly & helpful. Food is a good selection of hot & cold buffets with most of the hot food freshly cooked in front of you.
There are 2 big swimming pools & plenty of sun beds & outdoor poolside bars. Putting green overlooks the beach.
Spa area has a small indoor pool & weight room , jacuzzi, sauna etc massage treatment etc hairdresser.
Most clients are German & not youngsters & don’t tend to speak much Spanish or English . Very few children come here.
Evening entertainment is good & tends to be outside in the sheltered bar area . Evenings are quiet . Most folk go to bed by 11
A small shopping centre is a 5 min walk away to get water, snacks, suncream etc
Jasmina Gicic
When I was booking this hotel, on the pictures available was different impression. All looked much better, newer. On the Internet was stating that it has entertainment, animation. However hotel is in much needed refurbishing condition. Only entertainment was 2 singers evry evening and they would finish at 10:30 pm. After that you could only go to your room or stay drinking at the bar, no music. Rather boring environment for a 4 Star resort. Little town outside of resort looked rather dull too as lot of facilities were permanently closed. Renta car in the hotel was quite pricey and rest of them outside of hotel were all booked. We went to Tenerife last year and it was different story. Hotel was as the pictures showed, there was a lot to do around and prices were very reasonable all around. We did had a good rest in Costa Calma Palace and good time chilling on the pool, also staff was good as well. But as a person who traveled around the world, I feel like this resort needs major updates or lower the starts to 3 as it's not fair to pay the price for 4****.
Wish you success in future.
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4.3
Google reviews (2998)
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Alua Suites Fuerteventura - is a 4-star hotel that is located in the heart of Corralejo, next to a white sandy beach. This sun-drenched resort features 8 swimming pools and various other leisure amenities such as a children’s club, gym, spa, and much...
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4.3
Google reviews (2998)
Sarah Roebuck
A fantastic holiday and a beautiful island! I cannot fault this hotel from the friendly staff, cleanliness and food. The location is right on the beach which is beautiful and short distance from the airport. The different pools offer something for everyone, whether it's the busy activity pool to the quieter family pool. We chose the pool with bar and music and Lisa who worked tirelessly at the bar couldn't do enough for us. The kids club lady was absolutely fantastic with the kids! There was a variety of food daily and a seperate snack bar with a large variety of drinks on all inclusive. Tea opened at 7pm and entertainment started at 9pm. The room was lovely and cleaned daily. I also loved the shop for gifts and a little supermarket was located just outside the hotel. The only thing I would change is check in times. We arrived at 12-noon and the room wasn't ready until 3pm and the room tab for ice lollies I would change to pay on purchase. Thank you to you all for providing a perfect holiday!
Boglarka Szilagyi
The hotel was beautiful and clean with lovely staff. We had a great stay for one week. There was a variety of dishes for lunch and dinner, the only NEGATIVE experience in terms of food was that “most” of desserts had a stale taste :(. In terms of entertainment the hotel offers a large variety of entertainment every evening. Overall a good hotel!
Emma Edge
We booked a juniper suit for our stay and it was lovely. It had a sectioned off living area and walk in wardrobe, and it was great having a terrace room so we could walk out to the pool.
Service was great, staff were helpful and always said hello or smiled when passing.
Being gluten-free can be challenging when on holiday but food was clearly labelled so you knew what was suitable for different allergies.
Location is good if you don’t mind walking. It was about a 25 minute walk to the town and shops but there are bars and shops closer to the hotel.
My only complaint would be that the pool was not heated and very cold
Elizabeth Hollis
Highly recommend! We just got back yesterday and had such a great time. The food was delicious — we enjoyed lunch at the pool bar and had breakfast and dinner in the main restaurant. There was plenty of variety, with different options each day.
The hotel itself is really clean and modern, and the staff were incredibly friendly and helpful throughout our stay. It’s in a great location too — about a 15 to 20-minute walk to the main strip, or just a 5-minute taxi ride for around €5. You can ask reception to call a taxi for you, which was really convenient.
There’s also a beautiful coastal walk that takes you to the main strip and harbour, or if you head in the other direction, you can walk about 30 minutes to Grandes Playas beach — absolutely stunning! We walked there from Alua Suites and then got a taxi back for about €7–€8. Sunbeds and an umbrella cost €9, and there’s a little hut nearby for drinks and snacks.
One of the highlights was watching the sunrise at Popcorn Beach, just across the road from Alua — it’s a must! The views are breathtaking, and there’s a bench up some stairs where you can sit and take some beautiful photos.
All in all, we had a lovely stay and would definitely go back! 😍
Gillian Follin
Staff really friendly and helpful, everything was immaculate and well laid out. Good to have quiet pool for those who want it, Music at main pool not too loud though. Daytime activities if you want to get involved but we didn't feel forced into it, entertainment staff friendly and funny. Room we had was big and looked newly decorated
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4.7
Google reviews (15661)
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Families can enjoy a feast fun and entertainment at the H10 Rubicon Horizons Collection on the southern coast of the sun-soaked island of Lanzarote. This enchanting hideaway in a glorious beachfront location has everything you need for a magical...
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4.7
Google reviews (15661)
ltaggart01
We booked at short notice and went for the privilege package. From the first moment on arrival we had a warm smile and were made to feel extremely welcome. The value for money is outstanding, the piano bar is a highlight and I loved having access to the lounge as part of our package. Every team member was lovely, the room was fantastic and I loved my holiday here.
Carol Breen
We travel a couple of times a year. This is our first time here and the first time our kids went to Kids club. They love it. Miguel is fantastic. He is great fun and they love going back each day to complete activities with him. This makes it a true holiday for everyone . Thanks Miguel.
Matthew Green
Wonderful stay at the hotel, food was excellent with plenty to choose from, even with the general buffet you could easily have something different to eat every night. Animations team were fantastic and we thoroughly enjoyed a group guided trip up mount Roja with David, who was very enthusiastic and excellent with the guests. It is a 1-mile walk to the closest sandy beach which is the only (very minor) downside.
Jeyo McNugget
Would need supermarket closer to the hotel. Especially staying half board. Pay as you go drink option would be appreciated rather than room charge. Dinner drinks service slow and often wrong. Bits of hotel in need of refurbishing. Entertainment team very good. Worth mentioning. The bus stop outside the hotel into playa Blanca is handy. £2.80 for a couple one way. Easy to navigate, food is absolutely fantastic in the buffet, better than usual standards of buffet food.
Roz Powell
Wine tasting was fun and very informative. Very nice lady called Marta who could answer everyone’s questions and got everyone involved. Would recommend people to partake.
Also did floating pool yoga with David. Was fun and didn’t fall in the water !!
Today did sangria demonstration with Daniel. Very entertaining guy. Had some lovely drinks and a lot of laughs.
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4.3
Google reviews (2318)
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Experience the delights of the Canary Islands, with a magical beach holiday at Los Zocos Impressive Lanzarote in Costa Teguise. If it’s relaxing family fun you’re looking for, you’ll find everything you need at Los Zocos, with a kids club, sports...
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4.3
Google reviews (2318)
Anna Wilkins
Thank you Los Zocos for a lovely holiday. I would recommend this hotel to families with younger children in particular.
My 13 year old Son and I stayed here for 5 nights and this hotel does exactly what it says on the tin. It's set in nice grounds, there are some good facilities (mini golf a 👍) rooms are clean and spacious and it's clean throughout the resort. The food was very good, I struggle to understand any negatives here, there was a great variety, I tend to opt for healthier options but think I may have turned into a pizza as that was so good🤣. (I thought topping my plate with salad balanced this🤣) Food was always hot and had flavour too. You can never expect 5* restaurant quality when catering for the masses and if that's what you are looking for, then there would be a much higher price tag to pay.
Animation team worked hard and lots of enthusiasm, however, i do think activities/entertainment geared for the younger ones. The evenings were probably the let down area for me personally. I just feel like the bars lacked any atmosphere and a nicer area possibly for adults/older children would've been nice.
As mentioned, I would recommend this hotel but I wouldn't return. But for what we paid, it was absolutely worth the money and a 👏 to the staff. I have been to hotels that cater more to my personal tastes and requirements but have also certainly paid the premium for this.
If you have booked to stay at Los Zocos and looking for a nice, clean comfortable break away, with good food and drink, and without breaking the bank, then you will not be disappointed.
Thank you 😊
Zoe Cole
Just arrived home from a 10 trip to Los zocos. We are a family of 2 adults 1 teenager and 2 small children. The hotel was amazing, the food was really nice with a great selection every day for all needs. We have coeliac in the family and they couldn't have been more accommodating. The staff are extremely hard working work tirelessly to keep the hotel extremely clean. Our room had everything we needed and was always cleaned with fresh towels every day if needed. Would highly recommend and will visit again.
Emmy Writes About
We loved our stay (2 adults 1 toddler) mid May. Rooms were big and clean, food options there was a lot and changed each night). Entertainment could be better but ok for kids. We used the mini golf (which is free). The pools are big plenty of room. They are cold but in the afternoon once in is fine. Great location close to the beach, bars and shops. Restaurants nearby. We even said we will come again!
Jodie Monk
Hotel is absolutely amazing. Very family orientated. We had a junior suite- spacious and perfect for a family. Food choice was really good, catered for all the family. Pools were lovely but waa very cold. However, once you were in you were fine. Only downfall was the beds are very uncomfortable, hotel is quite loud throughout the night and other guests wake up at 5am to put towels on their sunbeds by the pool and go out for the day. Very spiteful really as they was out all day and someone could of used those sun beds. Other then these, the hotel was great, staff were polite, friendly and the maids were polite. Entertainment was brilliant!!! Weather was beautiful too. Holiday reps are helpful. There is a lot going on too, they had plenty activities in the day for adults and kids. Genuinely cannot fault it. Location is probably a mile away from the beach or less. Really is a lovely place and we would recommend it! We met some great people and are now booking our next holiday 😀
Katie Storer
We have just arrived home from a week here. After reading some amazing reviews and thinking it was going to be a great hotel, we were sadly let down. Hotel room was very basic and needed some TLC as paint was coming off the walls and doors etc. the beds are very uncomfortable and desperately need changing to new ones, I could also smell they were old and fusty. The air con hardly works so the nights are even more uncomfortable! The cleaners do clean your rooms everyday if you wish and change towels daily too.
The food was just ok, there was never a great selection so we just managed with what there was. I personally don’t think they practice good food hygiene either, I did see a chef handling lots of raw chicken, then without washing his hands he picked up the utensils to transfer some cooked vegetables into the hot plates. I would 100% NOT recommend eating from the pool bar in the day. The little sparrows come in and eat the food off the hot plates and also off the tables, we saw them in the food dishes 🤢 there is bird poo everywhere in there on the chairs and tables and floor, it’s so unhygienic. The drinks were just standard all inclusive drinks - we don’t drink alcohol so can’t comment on them but the soft drinks just tasted cheap and watered down.
The oriental restaurant was nice, a very limited selection of food but it was nice to eat in there.
We didn’t use the entertainment so can’t comment on that.
The staff were fine, never had any issues with them.
The pools were as good as a pool gets, a little cold but most are, they’re ok once you’re in. You can’t use rubber rings etc unless it’s for the little ones to help them swim. You can’t get a sun lounger unless you get up ridiculously early which we never did. I saw on the info paper that you are not allowed to reserve sun loungers with towels but they let people do it anyway. Some days there would be towels on there all day without anyone touching them.
Around the hotel it seemed clean and tidy, we ventured out quite a bit and it’s not far to walk to bars/restaurants and shops.
Overall our holiday was what we made it, I would not return to this hotel or recommend it to anyone. It is advertised as a 4* hotel but this is definitely a 3*
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4.5
Google reviews (1752)
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Experience peaceful holiday bliss at H10 White Suites in Playa Blanca. From the swimming pool with outdoor jacuzzi to the option for private poolside dining and couples massages, this stunning adult-only boutique hotel has everything you need for a...
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4.5
Google reviews (1752)
Trev Bilton
This was our 3rd stay at this lovely hotel. I often see negative reviews for this hotel & appreciate that everyone's expectations are different, but for us it is ideal.
The location is perfect - equidistant to the Rubicon Marina & the centre of Playa Blanca, plus only a 5 minute walk to the Playa Dorada Beach.
The H10 white suites staff are all friendly, hard working & very professional in their efforts to ensure guests have the best holiday.
The rooms were immaculately cleaned on a daily basis; with regular top ups of tea bags, milk & coffee pods as required. The beds were very comfortable.
We stayed on an all inclusive package - all meals are served on a buffet basis. Breakfast offered a good varied choice of the usual fayre, including eggs, bacon & omelettes cooked to order, although at busy times queues would form due to there only being one member of staff doing this (on a couple of days there were 2 staff doing this, which was much better).
Lunch can be taken at either the buffet restaurant or the poolside bar, both offered a varied choice of food. We preferred the poolside bar as the food was cooked to order rather than sitting under heat lamps, that said, there was a good choice of salads & starters for lunch in the buffet restaurant at lunchtime, just that some of the mains were a little cool for our liking.
Dinner is again in the buffet restaurant, again with a varied choice of starters mains & desserts. Criticisms would again be that some dishes were cold (although a microwave is available to reheat them!) & some of the popular dishes would run out; with guests having to wait around for some time before they were replenished. This is not a criticism of the staff, they all appeared run off their feet, I think they could just use more staff.
We enjoyed one dinner at the separate Italian restaurant (guests are allowed one visit per week) & it was excellent - I would consider paying a supplement for an extra visit!
Entertainment during our stay was of a very good standard, arguably better than some 5 star hotels we've stayed at in Playa Blanca.
Poolside - absolutely no problems getting a sunbed, although during our previous stay (August '24) it was a nightmare with guests placing towels on sunbeds as early as 06:00!
Emma Fellows
We stayed here in December for 4 nights. It was a much needed chill out. The staff were lovely. We had a ground floor suite which opened directly onto the pool. Breakfast was great, evening meal was lovely plenty of choice. Entertainment was ok not for me but I put my ear plugs in and it was fine. Location is spot on. Over the rd was a great supermarket where you could get snacks beers and wines. Definitely returning
Kath
Attached photo shows responder is lying. Please reconsider. So so sad that our summer holiday was ruined. Building works meant that one pool was out of action. Our room which we paid for as a pool view room was facing this building site, builders making noise from 8am. Crammed next to each other round the one remaining pool. Overheard multiple conversations from other guest saying how disappointed they were.
When mentioned to the hotel they said this was stated on the website. It was- in the tiny fine print at the bottom of the page.
No pressure in the shower. Food lukewarm at best. AC flakey. Check in took about 40 mins. Good location.
Please reconsider booking this if you are able to. They say it will be done soon but we have seen tidier rubbish tips.
Maree Cassaidy
Seriously a 5-star stay. Came here to celebrate my 30th birthday with 17 friends and were greeted by the warmest, most friendliest staff and a glass of bubbles on arrival. Our rooms were kept spotless, and the staff continuously made sure my birthday was celebrated with little treats and shout-outs from the evening performers (who were also absolutely fab!). The staff bent over backwards to ensure we had the most comfortable and enjoyable stay - truly above and beyond. The drinks were strong, there were heaps of food options, and staff were always smiling and laughing. And if the staff weren’t special enough to give this a 5 star review, the guests were so kind and wanted to chat and wish me a happy birthday. A real credit to the wonderful atmosphere at this lovely resort. Highly recommend!
amanda hocking
Have been in a few times and we are returning again in June. Fantastic hotel,amazing staff. Myself and My daughter love it there. Can't wait to return. The beds are comfortable and we always request a room with easy access as I'm not well. A Great hotel
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4.6
Google reviews (5798)
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£519
Based on 7 Nights, Half Board, Including Flight & Hotel
Experience the Lanzarote holiday you’ve always dreamed of at the Elba Lanzarote Royal Village Resort in Playa Blanca. If you love relaxing by a swimming pool, you’re in for a treat as this resort has a beautifully designed complex of pools with...
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4.6
Google reviews (5798)
Jo Woodworth
The hotel is fabulous, very spacious, plenty of sun beds. The entertainment staff are all very friendly and enthusiastic as well as the restaurant staff. It’s a lovely complex which has family areas and adult only areas, which are lovely and quiet. We joined in a few of the activities, which was great fun.
The rooms are cleaned every day, fresh towels provided every three days unless you leave your towels on the bathroom floor then they can be changed more frequently.
I have food allergies and the restaurant staff were great, I completed a form with reception and a lovely lady from the kitchen helped me with the food I could eat.
Would like to give a special shout out to Roberto and Danny in the entertainment team, really good at all the activities they do with the guests. Had a great time doing archery, rifle shooting and darts with them.
Iain Paxton
Entertainment team were absolutely great, all waiters and waitresses and staff were helpful and friendly too! Plenty for kids to do and the pool area is clean and lots of sun loungers. Food was good always a large selection! Area round the pool is very slippery and we have witnessed a few slips and falls by children. I advise anyone with kids to take pool shoes. Room was clean but a few areas had been missed on check in. Not enough to complain about but maybe a deep clean now and then as there was quite a bit of dust around lights etc. No complaints on the everyday cleaning. Room was very spacious for a family of three and a great area outside to use. Loved the washing lines, so useful for wet towels and swim wear. On the whole love it so far.
Clare Mcglone
Rooms modern just would be better to have some shelving space in room. Air conditioning fantastic
Service more staff at peak times.
Tables often not cleaned and reset up
Great location shuttle bus to the beach great
Animation team really good, always really happy and great with the kids, work exceptionally hard. kids club and activities great 😃
Sarah Church
We had the best two week stay here last month and already looking at booking again for next year!
The hotel / rooms are spacious and immaculate and from the minute we entered reception on arrival the staff couldn’t do enough for us. Kendra was very welcoming and helped us with everything we needed.
Roberto and Naza in the animation team are fantastic - they all are! They made everything fun and our kids had the best time - especially with Pepe! The evening entertainment was great.
Thank you so much for such a fantastic stay, we can’t wait to come back!
Mihai Mike
The best place in Playa Blanca!
The animation team makes the difference here, providing good shows, activities, such as trips to the mountains, archery, darts and other more sporty activities, wine tasting, all dressed in white party, good dances and most important of all: A great vibe! Such a wonderful experience, infused by the canary spirit!
Many thanks to the Animation team manager 🌟×COSTA×🌟 for making our holiday a special one! He sets the bar 📈 up high!🤌✨️🤝
Thank you for everything see you next year! 🌴🐳🪸🏖🦑🌊 🌞 ☀️ ⛱️🏝
Adios muchachos! 👋🏻
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4.4
Google reviews (1389)
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Based on 7 Nights, Half Board, Including Flight & Hotel
The adults-only Mur Hotel Neptuno is a superb choice for couples and groups seeking an unforgettable holiday experience in beautiful Gran Canaria. This escape is ideally-located in the lively resort of Playa del Inglés and has everything you need for a...
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4.4
Google reviews (1389)
sharon robb
Lovely clean and comfortable hotel, very warm welcome, really friendly staff , lots of choices on food, relaxing pool and bar . Plenty of sun lounges. Clean pool towels every day . Adults only hotel so you really get to chill out! Great place to stay.
Gerry Crean
A wonderful hotel conveniently situated close to amenities, bars, shops, nightlife and within walking distance of the beach. All the staff are friendly, and most helpful. The rooms are bright and spotlessly clean and the beds are very comfortable. The food is superb with a huge selection. Highly recommended.
Jason Burton
Excellent Hotel. staff very attentive
Nice food and plenty to choose from you could have free cavats of water if you wanted, deserts were good quality as was the icecream.
Room was lovely, only critisism was the
2 single beds the mattress kept moving but they were comftable, plenty of nice pillows.
This was our 2nd time this year at the hotel Neptuno we have already booked for later this year.
Excellent location for the yumbo centre which has many bars,
Recommend Rickys Cabaret bar Drag show.
Chris Kamilaris
Excellent location for the Yumbo Centre. Staff are amazing, polite, welcoming, professional, and always go the extra mile to ensure you have an amazing experience. Very clean rooms, and the hotel overall. Special mention to Andrea who works in the restaurant. Excellent customer service, very engaging with all guests, and genuine. Makes me feel welcome and comfortable every time, all the time. Thanks to you and to all the wonderful staff, including all in housekeeping. They do a great job day in day out. Wouldn’t stay anywhere else and go back every year. See you all soon
Mike Slapper
We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board.
The staff are great though.
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4.6
Google reviews (1503)
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£549
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
A wonderful holiday experience awaits at Marina Suites Gran Canaria, a superb modern nautical-themed aparthotel in the beautiful island of Gran Canaria. This charming getaway in the resort of Puerto Rico is ideal for a feast of fun in the sun. Cool...
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4.6
Google reviews (1503)
Joseph Clark (Joe)
Loved it here. The location is ideal right on the bay, flat area which was great especially with my 2 year old and her pram.
The rooms are really big, plenty of space and very comfortable. The cleanliness is the best I've ever seen in a hotel and the staff are all attentive and can't do enough to help.
The swimming pool is great, really nice to swim up to the edge of the pool to look out to the bay and the sea.
100% coming back here again
C M
Had a great week at Marina Suites, the only hotel we choose for Puerto Rico. Room was lovely with view of Marina and Sea. Very clean and staff all friendly. It is mostly the same staff from previous visits, so consistent on service. Recommend transfer service via hotel as worked out cheaper than taxi and cars more modern. Pool was a little cold this time, but always managed to get one of the large beds after 9am.. We will be back!
Daniel Dawe
Great experience!! Service always attentive and helpful - rooms very large and clean. All utensils required and great views. A room over looking the marina has a great sunset and afternoon/evening sunshine. Short walk to the beach/bars/shops
Caroline T
Our stay at Marina Suites was nothing short of amazing! This was our second time here—nine years after our first visit—and it was just as fantastic as we remembered.
The attention to detail is truly excellent and made our stay splendid. Beautiful marine theme throughout – the nautical design creates a unique and relaxing atmosphere.
We will definitely be back again! Highly recommend Marina Suites to anyone looking for a perfect getaway in Puerto Rico.
Dave T
I would honestly like to keep this place a secret,in reality it's truly amazing from the unrivaled views,the cleanliness of the entire building to the first class staff and service.Nothing is too much trouble and it's the detail that counts.A real holiday experience.Thank you so much for the work of your entire team in making our stay so memorable.
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4.7
Google reviews (607)
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£559
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
The H10 Ocean Dunas is a sublime adults-only hotel offering tranquil days of relaxation. Ideal for couples seeking a romantic getaway, the complex boasts comfortable accommodation and an ideal location just moments away from a sun-soaked beach. Guests...
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4.7
Google reviews (607)
Paul Scougal
H10 Ocean Dunas Hotel Review
Recently stayed at the H10 Ocean Dunas and was thoroughly impressed. The staff were consistently friendly, attentive, and went out of their way to ensure guests felt welcome. The food was excellent and well-prepared, varied, and served at a high standard throughout the stay. Pricing was reasonable for both accommodation and meals, offering good value for money.
The only downside was the large smoking terrace located adjacent to the main eating area. At times when it was in use this detracted from an otherwise pleasant dining experience, particularly for non-smokers.
Overall, a high-quality adults only hotel with great service and amenities. I’d recommend it, particularly if the smoking area isn’t a concern for you.
Stephen Beach
Central but quiet location, 100 metres to the nearest beach. Booked a junior suite and was allocated a ground floor overlooking the pool. Very relaxing atmosphere together with an excellent restaurant and staff. Overall a very enjoyable stay.
Katherine Atkins
We are on the last day of our holiday in Fuerteventura and staying at the H10 Ocean Dunas.
This is our first time visiting Corralejo, and we weren’t disappointed.
The hotel is clean and well presented, with friendly staff.
Its a great location, close to the beach, bars, restaurants and shops.
The food is good, with plenty of choices for everyone.
We were half board even though we didn't eat in the hotel every night, but were offered the option to swap for a lunch instead of dinner which was fantastic.
The lunches and evening meal we had at the hotel were good. The buffet breakfast we really enjoyed, with a good selection of hot and cold We were in a superior room which was lovely, a huge bed, seating inside and outside, plenty of space for clothes.
The room was cleaned every day and towels replaced when required
We would definitely return to the hotel for a future visit.
Thank you to the Ocean Dunas for a lovely stay, and a special mention to Judit, Marina, Edwardo & Davide
Thank you for making our stay special
david Thomas
Excellent service thanks for the lovely stay.
Room was excellent comfortable.
Food varied and fresh
Location great in middle of corralejo.
Lea Barron
The hotel was really clean, the staff was really lovely (from reception to cleaning to bar/restaurant, THANK YOU), the amenities listed were accurate, the rooms very comfortable and the location was very good too.
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4.6
Google reviews (2991)
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Escape to the sumptuous beach-front haven of the Sheraton Fuerteventura, where lush tropical foliage and excellent services await. Choose from the 4 outdoor pools or the beach itself for a place to while away the hours with a cocktail. For any keen...
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4.6
Google reviews (2991)
Tania Brown
We really enjoyed our stay at Sheraton Hotel. The rooms are lovely and spacious. We also had beautiful food and fresh cocktails. We loved the spa, it was fantastic.
The staff was very professional and very attentive.
Its location is perfect, just a few meters from the beach and restaurants,all entertainment areas you might need,ten minutes from the airport.
We will return for sure.
ömer nebil yaveroğlu
We chose this Marriott Bonvoy hotel for a 5-night bank holiday stay due to positive reviews and its beachside location. Overall, we had a great time and would consider returning, despite some easily fixable issues.
We particularly enjoyed the friendly and welcoming service (especially the Bonvoy recognition), the spacious rooms, the large heated pool area, and the prime beachside location.
Areas for Improvement
While the positive aspects made our stay enjoyable, some areas could be improved for a true 5-star experience:
* Arrival Experience: While ample free parking was appreciated, a dedicated staff member to assist with bags and room guidance upon arrival would enhance the check-in experience.
* Hotel Grounds & Room Aging: The hotel's age is apparent throughout, with dated furnishings in common areas and rooms. In our room (228), we experienced a clogged sink, small wardrobe bugs, misaligned bathroom tiles causing water leaks, and an outdated TV.
* Maintenance & Cleanliness: Issues like a broken, poorly taped toilet in the pool area and infrequent cleaning of those facilities were noticeable. Room keys also frequently became invalid, suggesting an older technology system.
* Dining Experience: While the buffet offered good food variety (especially grilled meats), dessert selection could be better. Soft drinks should be included, and waiting staff attention could be improved. Cross-contamination risks at the buffet due to shared serving utensils and unsupervised children at the chocolate fountain are also concerns.
* Service & Amenities: Despite excellent room service and turndown, needing to pick up beach towels from reception daily was inconvenient. Evening activities were also not well-advertised or engaging.
Location & Overall
The hotel boasts a fantastic location, being just 15 minutes from the airport, next to a beautiful beach, and central for island exploration. The nearby mall with a Eurospar was also convenient.
Despite the identified areas for improvement, our stay was pleasant, largely due to the spacious rooms and friendly staff. We've rated it 4/5, acknowledging the potential for a truly exceptional experience with some updates and attention to detail.
Pascal
I recently stayed at the Sheraton Fuerteventura and had a fantastic experience. The hotel is beautifully located right on the beach, with stunning sea views and easy access to local shops and the promenade. The rooms were spacious, clean, and very comfortable. I especially appreciated the variety of food in the restaurant and the extremely friendly, helpful staff who made the stay even more enjoyable.
The pool area was perfect for relaxing, and the spa was a real highlight. Overall, a peaceful and luxurious stay – highly recommended for couples or families looking for a relaxing getaway in the Canary Islands!
A special mention goes to Tom, Alena, Michela, Samuel and all the exceptional staff who went above and beyond to make my toddler's stay exceptional. Their kindness, patience, and thoughtful attention made a huge difference and created lovely memories for our family.
Marcel Cardenas
Was simply spectacular, from the moment we arrived, the staff welcomed us with a smile and impeccable service and the Marco Support a great person. The rooms are spacious, comfortable, and offer a wonderful sea view. The Hesperides Spa is a true paradise, with relaxing water circuits and top-tier treatments. The pools, both for adults and children, are spotless and perfectly designed for relaxation and fun. The dining options are excellent, with four restaurants offering everything from local specialties to international cuisine. The breakfast buffet is varied and delicious, with fresh, high-quality options. Plus, the hotel's beachfront location allows you to enjoy the sea at any time of the day.
For those looking for activities, the hotel offers much more than just relaxation. I had the chance to play on the 18-hole golf course, and it was an incredible experience—immaculate facilities, breathtaking views, and a peaceful atmosphere that made every swing enjoyable. The gym is well-equipped, with modern machines and a spacious area for a comfortable workout. Additionally, for families traveling with kids, the kids’ club is a fantastic feature. My child had an amazing time with the organized activities, games, and friendly staff, giving us adults the chance to unwind with total peace of mind. This hotel perfectly balances luxury, entertainment, and relaxation. An unbeatable experience—I will definitely be back!
ben b
Massive rooms. Spotlessly clean. There have been reviews about the carpets on the landings. Well they are slightly warn but everything else about the hotel is amazing it is an older hotel.
The food in the restaurant is wow. We went b and b because we wanted to eat in local restaurants but the food in the hotel was second to none and ended up eating there more than expected.
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4.2
Google reviews (3271)
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£569
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Settle in for the relaxing holiday you’ve been dreaming of at the Sol Lanzarote in Puerto del Carmen. Whether you’re travelling with kids in tow or as a couple, there’s something for everyone here - think irresistible swimming pools, activities for all...
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4.2
Google reviews (3271)
pamela raymond-heath
Lovely Location. Hotel Rooms are Lovely, but the hotel itself needs a good paint and some maintenance. Pools are smaller than expected, and sunbeds are really crammed in with not much space around you. Sun beds need replacing. Pools freezing cold. These need heating. Food is lovely. There is always a huge choice and good quality. Overall a good hotel.
Cathy Burke
I love this hotel, it's my 3rd visit! We book a suite as my 6ft 3 son doesn't fit on a sofa bed. Food is good, staff are fabulous and the entertainment team are incredible, especially "Vegas" who is amazing with children, but everyone is super friendly and helpful. The view of the ocean is stunning, I will definitely be back 🩷
Michael Evans
The rooms are very spacious and plenty of room for a family of 3.
Staff are all verry friendly, especially the entertainment team who work extremely hard.
Location is also excellent as it is a stones throw away from the beach and a 15 minute walk to go plane spotting from the airport.
Overall an excellent stay
Georgia McGrath
We paid to upgrade to the Sol XTRA sea view suite as I had work meetings to attend while away. Unfortunately the high speed internet did not work in the room with patchy wifi you have to reconnect to every 3 minutes all round the resort. When informing hotel staff they said ‘we’ll call the provider’. It never resolved.
The suite itself was basic with a mini fridge and microwave which was useful for us travelling with a 5 month old. That said, the large super king bed was probably the only thing that constituted the title of ‘suite’. The complimentary mini bar included in the upgrade consisted of cans of soda and 2 small juice cartons which could be obtained from the bar at any time anyway. The terrace as advertised on the website was in fact just a balcony as with the standard rooms no room for loungers. Bathroom no different to a standard room. During our stay there was unfortunately some kind of construction going on underneath us which made afternoon nap time difficult for our little one.
If I was to stay again, I would not upgrade to a suite as the amenities it comes with are basically a robe and flip flops. It is the exact same as a family room which is much better value for money.
The location of the hotel on the other hand was superb with access directly to the boardwalk and beach. Couldn’t fault this!
The massages are amazing! Definitely book one if you’re to stay.
Checkout was quite stressful. When we arrived we requested a late check out (as breastfeeding a newborn and nap time) was going to be difficult without. We were happy to pay the fee. Unfortunately on the day of check out we were told late check out was not possible and no private spaces (even just an office) were available for me to breastfeed my baby. We sat in the lobby most of the day which didn’t seem to have air conditioning and thus our little one was quite hot and bothered and had to be stripped to a nappy.
Food was ok, but again not 4* quality. Resort itself family friendly.
Overall the location makes this place a 3* for us.
Olga Mileyko
The hotel is very good. Great location - close to the airport (7min car ride), close to the beach (gorgeous beach is just on your doorstep). I thought the airplanes sound would disturb too much, but it wasn’t. There are 3 pools - 1.10m, 1.50m, 2.20m. Unfortunately, none of them were heated, and sometimes it was too chilly for me to swim there. However, the kids enjoyed. You had to get up early to get a sunbed. There were some great spots in the shade to take a nap after lunch. Food was ok, breakfasts were a bit the same, but everything you needed. Free Parker g available for the guests, which was very convenient for when renting a car. A great renting service is very close.
Overall, a good place to have a holiday with kids, but with those who are comfortable swimming on their own.
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4.4
Google reviews (4678)
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Along the sunny southern coast of Lanzarote, the Dreams Lanzarote Playa Dorada Resort & Spa redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the...
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4.4
Google reviews (4678)
Silviu LesenCiuc
We had a fantastic stay! The location couldn’t be better, right across from a gorgeous beach and within walking distance of everything, even without a car.
The facilities were great, especially the gym, and the breakfast was absolutely delicious with plenty of variety.
There were lots of fun activities every day, and Victor, the animator, really stood out. His energy, creativity, and constant good vibes made the experience unforgettable. The entire staff was so friendly and helpful. Thank you all!!!
Marina Marinova
We stayed at Dreams Lanzarote Playa Dorada with the all-inclusive package, and overall, the experience was below what you'd expect from a 5-star hotel — I'd rate it closer to 4 stars tops.
Food & Drinks:
Cocktails were very good, and the à la carte restaurants truly stood out — every dish we had was top quality, and the service there was impeccable. However, the buffet was underwhelming: the selection was repetitive, with about 15 options repeated at both lunch and dinner daily. For a 5-star hotel, we expected more variety.
It’s also not clearly communicated which drink brands are included for standard all-inclusive guests and which are reserved for Preferred Club, which can cause some confusion. For example, Corona beer was included at some bars (like the lobby), but not at others (like the pool bar), which felt inconsistent.
Facilities & Amenities:
The hotel has four à la carte restaurants, and we were told two would be open each day. However, during the last two days of our stay, only one — the same one — was operating, which was disappointing.
Access to the spa costs an extra €37.50 per person per day, which feels odd considering the "all-inclusive" label — it’s definitely not all-inclusive in practice. Another downside is that although the hotel has three pools, only one is available to standard all-inclusive guests. The other two are reserved for “Preferred Club” guests, which requires an additional €60 per person per day. Sadly, this wasn’t clearly explained by our booking agency.
Building & Maintenance:
The building itself is nice, but certain maintenance issues brought down the overall experience. There was mould in the bathroom, which is simply not acceptable for a hotel of this category — I would expect a five-star hotel to refresh rooms annually. We also had a water leakage right outside our room on one day, and at one point, there was no electricity for half a day. I had left my devices to charge and returned to find no power — unfortunately, the hotel didn't offer any complimentary service or gesture of goodwill to make up for the inconvenience. Honestly, I’ve seen better service in 5-star hotels in Egypt and Tunisia, so I expected more from a resort in the Canary Islands.
There was plenty of free sunbeds at all times of the day, probably it was not a very busy period.
Service & Operations:
The staff were very friendly — especially the lady at the lobby bar in the evenings, who was always welcoming. The sports bar was also a great spot where they’d gladly put on whatever you wanted to watch.
However, the card system is poorly managed: you need to carry your key card everywhere, as there's no wristband for all-inclusive guests. Most of the time, card scanners don’t work properly, so you end up repeating your room number constantly to access restaurants or order at the bar — inefficient and frustrating.
Overall:
Nice location, and the potential is definitely there, but the hotel needs to significantly improve service consistency, communication, and maintenance to truly match the 5-star label.
Kim Poskitt
Excellent experience so far…. exceeding expectations from reading previous reviews. Staff seem genuinely pleased to make our experience exceptional… amazing choice of food,drink and facilities available on the preferred club fully inclusive package which would highly recommend. Rooms are very clean, comfortable and meet all needs … food, drinks, facilities, staff are all excellent… don’t hesitate to book this fabulous hotel with great location too 😎
VKT
I was a bit nervous for my trip having read some negative recent reviews, but everything was amazing. We stayed in a Preferred Club room with a pool view, B&B. Our room was spacious, clean and the view was beautiful . The breakfast buffet was great, plenty of choices and everything was super tasty. The pools were clean and with a pleasant temperature to cool down from the sun. Plenty of sun loungers and never had a problem to get a pool towel, although the hotel was quite busy. Cocktails from the pool bars were also superb. Just across the hotel is the beautiful Playa Dorada breach. It’s also walkable distance from the Marina. Staff were lovely and helpful. Can’t fault my stay here, loved everything.
L Coombs
I've been to a lot of hotels over the years with different star ratings and had the pleasure of reviewing exceptional places. This hotel is far from 5 star. The service needs to be better with reception staff greeting customers with a smile. I found them quite frosty.
This is 4 star at best but some areas are 3.
The food needs huge improvement, i expected to eat good fish but I ate better eating out. But then the quality of food always drops when you offer all inclusive. It attracts people who want value for money and to stuff their face and drink from 11 in the morning or when the bar opens.
It got so busy that the restaurant started to feel like a school cantene with queues for coffee and people waiting in line to get into the restaurant.
The towel guy tried to refuse me a clean towel "it's one towel a day" which is ridiculous.
They have only one towel station so if you're using another pool you have to walk across the hotel with dirty towels at the end of the day to collect your towel card.
And if they're closed you have to take your dirty towels back to your room and bring them down the next day. Not a 5 star experience.
The pools were nice but overcrowded and I struggled to find a sunbed most days. The pools were also heated and too hot to swim in. It made it ideal for kids but then they wouldn't allow ball games in the pool, very contradicting.
However, the kids club is amazing, Valentina was wonderful. In fact all the team members were great. I've never had my children ask to go back to a club but this time they loved it. She's a credit to the hotel.
I was glad to go home at the end. I felt like a digit, just another customer to them. I made an effort to speak spanish at the beginning but by the end i gave up. No one really appreciated it which was disappointing.
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4.7
Google reviews (2148)
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£589
Based on 7 Nights, Room Only, Including Flight & Hotel
Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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4.7
Google reviews (2148)
Shola-Ray Kaur
My sister and I came to Gran Canaria for the first time and honestly, we couldn’t have asked for a more perfect experience.
From the moment we arrived, we felt completely taken care of. The hotel was stunning, genuinely something out of a dream. What really made it special were the people, every single member of staff was so kind, so warm, and genuinely helpful — nothing was ever too much. Any question we had, any little thing we needed, they were always happy to help. They made us feel seen and well looked after.
The little touches were everything — from the chocolates left on our bed (so cute!) to the friendly chats and thoughtful service. There was an amazing perfumery in the hotel, live music, the spa/pools and breakfast was next level. They had little turtles there as well, which made it feel so calm and special. The service, food and overall vibe was immaculate.
This wasn’t just a trip — it was an experience we’ll always carry with us. We already know one thing for sure; we’re coming back here, we wouldn’t stay anywhere else. The hotel, the staff, the whole energy — it’s unforgettable.
Thank you so much to all the staff for being so beautiful and making our time so special. You really made our trip something we’ll treasure forever - We can’t wait to see you again soon ❤️
With all our love,
Shola-Ray & Chanté Kaur
Anna Khaipova
The hotel is absolutely great! The team has organised so warm and unforgettable bday congratulations for my twins daughters. Thank you so much!
Also I would really recommend to take the Half Board plan. The food was excellent both times and we are absolutely pleased with it!
Darren Bayley
We booked the Hotel Santa Catalina for one night originally and after an incredibly warm welcome immediately booked a second night. Our room was immaculate, the rooftop bar was outstanding, with top notch service and a great selection of well made drinks. The aperol spritz was great.
On our second night we ate at the restaurant la bodeguita, again, outstanding service and exceptional food. Overall an amazing experience and we will be back very soon
Dillon Ariyaratne
Mixed Experience – Disappointed with Afternoon Tea, But Hotel Still Has Strengths
I’ve always loved this hotel and have visited more than four or five times over the years, both for business and personal stays. I’ve previously given glowing reviews on TripAdvisor and even recommended this place to friends – especially for afternoon tea, which I was really looking forward to during my recent visit to celebrate my wedding anniversary.
Unfortunately, this time the experience fell short. The afternoon tea was not up to its usual standard – both in terms of the food and the service. The staff seemed uninterested and lacking in the warm hospitality I had come to associate with the hotel. It felt like they were just going through the motions without care or attention, which was disappointing for a special occasion.
I initially tried to post my feedback on TripAdvisor but had some trouble doing so, which is why I’m sharing it here. The attached photos show that I was indeed there, and while the setting remains lovely, the overall experience didn’t meet the expectations I’ve previously held.
That said, I still believe this hotel has many strengths. The accommodation is excellent, the evening buffet I had on another visit was great, and the breakfast continues to impress. I would still recommend the hotel – just with caution around the afternoon tea service based on my recent experience. I chose not to return with my wife as I didn’t want to risk a repeat of the disappointment.
I went to hotel cristina for my anniversary celebration
I hope management takes this feedback seriously and restores the level of service that once made this hotel stand out.
I will be back in December for 4 weeks to las palmas
Shaun Collins
The hotel is such a beautiful place with such incredible pools and bars. The staff for the most part will go above and beyond to cater for your needs. The breakfast is incredible with so many choices you feel completely spoiled. The restaurants though can be hit and miss. The grounds are colourfully lit with ambiance everywhere.
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4.5
Google reviews (1618)
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Embrace sun-kissed bliss on the glorious island of Tenerife at the adult-recommended H10 Big Sur. An ideal choice for couples or friends, this superb boutique hotel is located in a fabulous beachfront setting in the popular resort of Los Cristianos....
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4.5
Google reviews (1618)
Julie Daws
On arrival we were warmly greeted and offered a drink. Once checked in our luggage was taken to our room for us.
The hotel is situated next to the main promenade and offers direct access to it and has lovely sea views whilst remaining quiet and secluded.
The included breakfast was amazing and offered a huge choice of cold, cooked food and an egg bar offering freshly prepared fried eggs, bacon, omelettes and pancakes.
Evening entertainment in the bar between 9.30 and 10.30 was varied, of a good standard and well attended.
This is an older hotel that has been refurbished, the rooms are slightly small but ALL the staff were really helpful and made our stay first class, they accommodated our requests with a smile, they really are one of the hotels greatest assets.
Nigel Geary
I think looking at the latest reviews I must have stayed at another hotel. On retuning here after 3 year gap i was really expecting good things however the hotel has gone down in my opinion the food is at best average and at worst inedible.
The decor is in dire need of a good refresh and is still the same as 3 years ago. On previous visit a man with a paint brush was going around to touch in any marks not so now !
I visited H10 Conquistador and spoke to a guest who recommended it for its food. I remember the last time at Big Sur always having steak on offer it is offered at Conquistador but at Big Sur you are offered mixed meat burgers. For a boutique hotel this is not good enough. Breakfast is served with bacon that can only described as brittle.
I certainly will not be back after I raised concern with reception about the food they didn’t even have the courtesy to reply.
No mention of work being carried out by the pool so sun loungers packed like sardines. I don’t often leave reviews but felt very very unhappy with the holiday so there are 4 of us who will not return.
Jennifer Siders
This hotel was such a gem of a find, I almost don't want to share it!
The staff are incredibly friendly and helpful.
The hotel is immaculately clean.
It's a beautiful little oasis with a cozy pool area and lovely restaurants and a cafe.
Completely relaxing.
And just outside the door, you are on the promenade where you can walk to shops, the beach and other restaurants.
Honestly, I can't say anything bad about my stay here. I will definitely be back!
Wullie Reid
Perfect hotel right on promenade. We had a sea view room with balcony & loungers. All the staff we encountered were very friendly & helpful. Breakfasts were very good, but struggled to find something decent at dinner, [not very appealing]. The market on Tuesday & Sunday is literally a 2min walk away as are plenty of cafe's & bars.
Kath Holt
We have just come back from our first visit to this hotel, we were met by very friendly reception staff and offered a drink. The room was lovely, clean, with safe, fridge and coffee machine, we had a room with a sea view which was brilliant.
All the staff throughout the hotel were very friendly and spoke everytime they saw you. The food in the restaurant was very good at breakfast and evening meals. We ate in the bar some lunchtimes and the food was very reasonable and tasty. The pool area is lovely.
Easy access to the prom and opposite the hotel is a crazy golf which is good fun.
We will definitely return.
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4.7
Google reviews (841)
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The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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4.7
Google reviews (841)
Jon S
So impressed by this hotel! Exceeded our expectations! Rooms are comfortable, pools are heated and has plenty of loungers. Breakfast great with lots of choice and the location is perfect. Booked for next year whilst still on holiday! Can’t recommend highly enough!
Andy Checkley
Lovely hotel, had everything we needed and the staff were very friendly and helpful. Great bar for the morning Bloody Mary and an omelette station with a great guy working it. Also great views from the roof top infinity pool and a little bar for evening pre-drinks.
Rooms were nice, very clean and functional with a fridge and nice balcony. First rate place.
Noel Charlton
Our 4th time at this adults only Hotel. It has everything we need for a relaxing 10 day break. All the staff are friendly, pleasant and helpful. We have always booked bed and breakfast so cannot comment on the restaurant food for dinner, but breakfasts are lovely, especially when taken outdoors on the terrace. Rooms (we had a superior room) are good sized with walk in wardrobe and lovely shower. Cleaning service excellent.
It is located close to the beach and many restaurants, and yes it is at the top of a rise but we would not describe it as a steep hill by any means.
I would say that the guests are of the age that are looking for a quiet and peaceful break so there is no music or daytime entertainment, but we have never heard any criticism of that.
There seems to be plenty of sun loungers, during our 10 day stay they did not all seem to be occupied at any one time and early reserving did not seem to be a problem.
We are already looking forward to our next visit
Lorna Patterson
Stunning hotel. Came for our honeymoon. Greta late check out at 12. Welcome drink on arrival, pool towels refreshed daily, room cleaned to an incredible standard with coffee machine, water and sun loungers on balcony. Big walk in wardrobe and amazing shower. Love the hotel app from
The TV. Poolside is lovely, as is roof top pool with amazing views. Breakfasts were so fresh and varied and staff can’t do enough for you, service is rapid but not at all harassing.evening drinks were lovely and staff so professional. Great location and very quiet , will definitely be back.
Rach
This hotel was lovely and we were impressed. I found the food to be extremely well cooked and there was always a variety on the menu. We opted for the all inclusive. All of the staff were helpful and friendly from the reception staff to the waiters, cooks and cleaning staff. As other reviews mentioned, there may be many people from an older generation but this does not bother me in the slightest. I would much prefer mature people to annoying, screaming toddlers and families!
However, I am removing a staff for the following two reasons. I do believe that for the price, water should be offered at dinner and not exempt from the all inclusive. In addition, I was somewhat disappointed by the terrace on the ground floor that was overrun with grass and did not get the sun.
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4.1
Google reviews (3162)
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Discover the relaxing magic of Lanzarote at the Hotel Relaxia Olivina, a four-star gem in Puerto del Carmen. Located right by the sandy shores of Playa de los Pocillos beach, this hotel blends comfort with the natural beauty of the island, creating an...
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4.1
Google reviews (3162)
Rose Farrelly
I came here with my friend in March to recuperate after surgery and absolutely loved it. Staff so friendly, entertainment every night, food amazing and room cleaned daily. Towels provided for pool. I'm from Liverpool, England but was great to share a hotel with lots of different nationalities. Enjoyed it so much I've booked again to return this Monday 19.5.25 with my partner 😊 can't wait 😁
Liam Vaughan
I will never be visiting Lanzarote after this monstrosity of an experience because of this hotel. Everything else about the island is amazing but NEVER stay here. I found hair in my food twice, my phone was stolen from who I believe was the cleaner, there were spiders and ants all over my bed and not to mention the room security the balcony door could be opened from the outside with a small credit card or piece of paper!! Police showed me how the intruder would’ve got in it’s absolutely ludicrous for a “4*” hotel to have these standards most definitely should be 2*.
Bas
Had a nice stay here. Rooms were a bit outdated but clean. Food was very good. Breakfast, lunch and diner had something different every day. The snacks during the day could be better though.
The entertainment during the day was a bit too much. Just do 1 activity a day and leave everyone alone for the rest of the day. Also please change the music playlist. We heard the same songs multiple times a day every day during our entire stay. It got really annoying.
Anyway, all in all, we enjoyed our stay here, the food was good, rooms were clean, beds were ok. Good Price/Quality.
Abby Rathbone
Arrived home yesterday from our holiday, safe to say we will be returning! The hotel is fresh, clean and the staff are all helpful and friendly! We only booked for a week and regretted it straight away, we wish we'd of booked for longer! Considering this is a 4 star hotel, it exceeded the 5 star we stayed at in Kos through Tui. The food is fabulous, plenty of choice, even for picky eaters and there was always plenty of food, we never went hungry! Location is perfect! The pools are lovely and really clean! It was lovely to see the pride all the staff took in their job and the surroundings! Would recommend this hotel to anyone and everyone! Thank you for a lovely stay!
tony black
Please be aware My Wife & I both very ill after 2 days, Vomiting Diarrhea Terrible, no in house Doctor or help when we reported it, there seems no procedure to isolate or test guests, so illness is allowed to spread .Hotel told us they know theres possible Norovirus. 35 rooms with illness, they do not alert guests so possible virus or illness spreads, had 2 days holiday out of 7 days. could not face eating , food not hot , resturant chairs very grubby dirty , Bread in resturant left open with many diferent people cutting slices, holding the crust with bare hands. furniture in room all sticky, paint grubby, floors not cleaned properly, smoking in public areas around pool , ash trays on tables, smoking smell on our cloths ,smany sunloungers taty, advertised 4 star , i do not think its worth even 2 star. in my opinion missold , the hotel will say they do all they can, but in essence what does that mean, if they do not tell people about possible illnes or evan a possible virus Like norovirus. Cats everywhere the hotel encourages them, actually feeds them , they are in Hotel and inside and outside rooms more like a cat sanctuary . there poo can be seen nest to pathways everywhere etc.
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4.5
Google reviews (3369)
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Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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4.5
Google reviews (3369)
Christine Underwood
Beautiful hotel just returned from spending a week all inclusive. Was met on arrival and offerd a glass of wine was a lovely touch luggage was taken to our room which was clean & spacious lovely view. We paid extra for a well room which included spr facilities but didn't use them the bar staff did brilliant job also restaurant staff always polite and friendly good verity of food did prefer the Italian restaurant found it to b alot hotter food .only downside we found was having to download the app too assess information like knowing times u can use certain areas which are just for preferd club found very hard too log in at times putting that aside we had a brilliant time.
Matthew Haire
Secrets Lanzarote is one of the finest spa resorts my wife and I have had the pleasure of visiting! The reception and spa staff are welcoming, attentive, and very accommodating - making you feel truly at ease. The rooms are immaculate with well stocked mini-fridge, room service, and great views depending on your preferences. The buffet restaurant has lots of variety, though a little short on vegan dessert options, and the specialty restaurants are all excellent in both service and food quality. We would highly recommend this establishment to anyone looking for an adults-only escape in Lanzarote - Five Stars ⭐
Leonardo Simeone
I'm not big into leaving reviews but this hotel deserves it. My wife and I went for a short stay (5 nights) a bit of a getaway from the day to day life. We have 2 small kids and the fact that this is an adults-only hotel was a bliss. It's quiet, romantic, the facilities are fantastic, and the staff will go out of their way to please you. We'll definitely go back.
Sunny Singh
We recently stayed at Secrets Lanzarote and overall had a great experience, but there are a few points worth mentioning for anyone considering it.
Upon arrival, there was no one to greet us or help with our bags, which wasn’t quite the first impression we were hoping for compared to our previous stay at Secrets in Mexico. We were welcomed with a drink and towel once we reached reception, which was a nice touch, and someone did escort us to our room. However, help with bags straight from the entrance would have felt more fitting for a hotel at this level.
We arrived early, so it was understandable that the room wasn’t ready yet. The hotel kindly allowed us to use the restaurants and facilities while we waited, and our room ended up being ready about an hour before the standard 3 PM check-in time, which we really appreciated.
The grounds are beautiful and kept very clean, with palm trees and a lovely spread across three levels. There’s a Preferred Club area on the lowest level offering extra access perks, but the way it’s separated from the rest of the resort does take away a little from the overall atmosphere. Cabanas were available for day rental, although we didn’t find them particularly worth it.
Service inside the restaurants and bars was very good — all the staff were friendly, and food and drinks arrived quickly and efficiently. However, poolside service could definitely be improved. On our first day, there was only one server for all the pool areas, meaning we often had to go to the bar ourselves — which was especially inconvenient if you were at the furthest pool. On the second day, the server disappeared after lunchtime and wasn’t seen again.
The buffet lunch was one of the weaker points. The food didn’t taste particularly fresh, and it seemed like a lot of it had been frozen. Live cooking stations were understaffed, which didn’t help the experience. Desserts at the buffet also lacked any allergen information, which could be an issue for those with dietary restrictions.
That being said, there were great dining options too. The Italian restaurant offered tasty food, good service, and decent portion sizes. The Barefoot Grill was another highlight for lunch — everything was cooked to order with nice, refreshing light options.
The pool areas were beautiful, but the water was very cold — more ice bath than relaxing swim — which made it less appealing to hang around in for long periods. Also, the beach and pool chairs could have been more comfortable to match the level of the resort.
Housekeeping kept our room clean and tidy throughout the stay, although we did have to request more body wash after it wasn’t refilled one day.
One positive was that we didn’t need to book restaurants in advance, but that may have been because the hotel wasn’t particularly busy during our stay.
Overall, Secrets Lanzarote is an incredible hotel with lots to love. However, it did feel like it was missing a little of the “luxury magic” — the small details like ticket exchanges for towels, less comfortable loungers, and noticeable divisions between Preferred Club and non-Preferred guests all chipped away at the full luxury feeling you’d expect from a top-end resort.
It absolutely deserves its 5-star rating for quality and service, but if you’re expecting seamless, no-compromise luxury, you might feel it falls just a little short.
Filip Wilk
We stayed at room 667 (preferred club) we upgraded when we got there but then next day we regretted spending an extra €910 as it wasn’t worth the upgrade. The lounge wasn’t the best but unlimited prosecco was the only good thing there. The snacks are horrible. The spa is just a spa nothing special (no treatments). The upgraded breakfast isn’t that good, me and my partner actually preferred the normal breakfast. Overall the hotel is very nice and good staff. The only thing is the location and the upgrades aren’t worth spending 1.4K per person and stick with the simple and that would be the best option so you can spend more money on travelling and exploring the place
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4.6
Google reviews (2644)
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The Spring Hotel Vulcano is a sublime modern property that is located a short walk away from the beach and a number of local bars and restaurants. Its spacious rooms and bright colours make it an ideal choice for those who are looking to enjoy a...
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4.6
Google reviews (2644)
alana mcbride
If you want a hotel where you can total disrespect the place, smoke weed on the balcony, come back to the hotel at 2am drunk screaming the place down, get drunk around the pool being obnoxious, not care about the level of cleanliness and like to have domestics outside peoples room at 4am then this is the hotel for you. If not, like us then I would stay well away from this place. We came last year and it was good we had a few nags however this year the hotel was very cheap we thought we had got a deal. With the price being low we said them nags aren’t a big deal at that price so we booked it. Knowing the hotel was going to be a good base location, decent pool and a quieter clientele we was looking forward to a week relaxing. However when we arrived we quickly found things had drastically changed and not for the better.
Where to start?
For two days we had the “please clean our room” sign. We arrived back at the room at 2pm on Tuesday and it was not clean. As we wanted a little nap, we took the sign off. Then Wednesday we put the sign back on and came back at 1pm. We found it hadn’t been cleaned, but they were on our floor so we went back to the pool as we really needed clean towels. I came back upstairs at 3.30 and they were cleaning the room next to ours. At this point I’m frustrated that it’s half 3 and the room hasn’t even been cleaned. They asked if I wanted it cleaning and I said no, not at this time, but I want clean towels. She shrugged her shoulders and handed over the last two towels on her cart. I opened one up and it had dirt and what looked like a pubic hair. Completely unacceptable
Noise -
Multiple nights of people coming back at 2am, drunk and shouting. This wasn’t a one-off. Add to that the constant smell of weed, thin walls where you can hear everything, and 7am housekeeping scraping chairs in the reception loud enough to hear on the fourth floor. It’s just relentless
Clientele- This is not the same place it used to be. There’s a DJ playing music at breakfast not loud, but still odd to have one there at all. The atmosphere has completely changed. It now attracts groups of 20 somethings treating the hotel like a party hostel. Around the pool, people blast music from their own speakers, smoke outside the designated areas, and drink heavily all day. Some were partying on their balconies with music blaring, and I saw two separate people vomiting on their balcony. There’s no respect for other guests trying to enjoy a relaxing holiday or for the hotel itself. It seems like the low price has attracted the wrong crowd
Check in- The check in machines make the hotel feel a bit cheap. It would be nice to see a member of staff positioned nearby when they know arrivals are due, just to offer some assistance and a more welcoming presence. That said, our check in experience was smooth, and the staff were genuinely nice and helpful. We went to the desk, were greeted warmly, offered a drink, and then taken back to the machine to complete the documents and collect our room keys. While everything was efficient, we just wished for a more personal touch especially for a hotel that claims to be four star
On a positive note, the location is great close to shops and plenty of places to eat. The staff at reception and around the pool are lovely, kind, and do their best to help where they can. It’s just unfortunate that the overall experience is let down by the behaviour of the current clientele.
It’s such a shame to see how far this hotel has fallen. Last year we paid more and had a few small complaints but still had a lovely time. This year, we thought the lower price meant we could overlook those minor things but we were so wrong. Weed, 4am domestics, loud, drunk groups rolling in at 2am it was a completely different experience. I’d rate it a 3-star plus at best now, and sadly, we won’t be returning
H H
The hotel is huge and has everything you might need on-site – it really feels like a self-contained town. The rooms are clean and decent, though quite basic, more in line with a one-star standard. A real highlight is the breakfast: it's generous, varied, and available until late, which is a definite plus.
That said, the overall experience falls short of what you'd expect from a four-star hotel, especially given the price. The style is very industrial, and the massive scale – with large air-conditioned areas – raises serious questions about sustainability. It’s the kind of setup clearly designed for mass tourism… think Benidorm vibes, if you know what I mean.
Practical aspects also leave room for improvement: there's no hotel parking, and finding a spot nearby is nearly impossible. Access to facilities is limited by surprisingly strict hours – most areas close by 7 PM – and check-out times are enforced with little flexibility.
In short, it might work for those seeking a large-scale, all-in-one resort experience, but it didn’t match my expectations or travel preferences.
Auto Huuto
I do not recommend this hotel – it does not match its 4-star rating at all.
When we arrived at the hotel at night, we found a large cockroach (about 5 cm) on the wall in our room. We asked to change rooms, and were moved to another room on the same floor. However, the new room was smaller, clearly used, and dirty. The walls were scratched, plaster was falling off the door, the furniture was damaged, and the curtains had what looked like blood stains.
We requested another room and were given a third one. Unfortunately, the bed linen there was dirty and had hair on it, as if it had already been slept in and not changed. When we asked to replace the sheets, the staff refused and told us to just go to sleep.
To make things worse, there was constant construction work going on around the hotel, which disturbed the peace and quiet. This is absolutely unacceptable for a hotel of this level.
The food in the hotel was the same every day for a whole week. Only once was jamón served; otherwise, the food was identical and impossible to eat for a whole week.
The staff were rude and never apologized for any of this. As compensation, they offered us free access to the pool — despite the good weather outside, which made the offer feel absurd.
We’ve been to Tenerife four times, but this was by far the worst hotel experience. I strongly advise against staying at this hotel.
soph-lufc hodgess
Absolutely lovely place, the staff go above and beyond during your stay! We only stayed for 5 days and the couldn’t have made it any better. The location was so close to all the shops and restaurants.
I left something valuable at the hotel and did not realise till I landed home, contacted the hotel and they are doing their best to get it back to me back in England. Would 100% recommend and I shall be going back next time I visit Tenerife.
Mike O'Connor
Stayed at Vulcano three times as a couple with friends and use the Up service. We always book direct with hotel. Stayed two weeks end of May. Special mention must be made of Augeny for the service and attention to detail for guests. Each time we have received excellent service. Breakfast buffet is great and the new al la carte dinner is good but not to everybody’s liking. It would be wrong to write this review without praising the front of house and bar and dining room teams especially Maria, Steven, Gorja, Pascual, Sebastian, Enrique and Adrian all provide great service and are a credit to Vulcano. We will be back next year.
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4.5
Google reviews (4117)
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Jet off for a sensational sunshine holiday experience at H10 Gran Tinerfe, an imposing beachfront getaway in Costa Adeje the magical island of Tenerife. This charming getaway of relaxation, which specialises in holidays for adults, boasts contemporary...
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4.5
Google reviews (4117)
Sue Cook
Had a beautiful week here and have already booked for next year. Very clean hotel, the staff are amazing, friendly staff. Three beautiful pools and three jacuzzi. We went for privilege and absolutely loved the experience. Not one issue with finding a sun bed, no matter what time of day. The only thing was the meals in Mirador were so large, we struggled to eat a whole meal but the food was lovely with really nice speciality restaurants. Would highly recommend this hotel if you want a bit of luxury, that is near to everything.
scott williams
By far the best 4star hotel i have ever stayed at ...the food quality,variety and choice of on-site places to eat was superb. So so clean and the friendliness and service from staff was amazing.
Excellant facilities and I would recommend going all inclusive...only negatives for me personally is some of the decor in the rooms is a bit dated/worn however still spotless. Also the smoking area is right next to the table tennis...overall I will def return ..well done this is how a hotel should be run!
Alexander Batty
Positives
The food options are vast, would highly recommend the ala carte venues which are included once each per visit on all inclusive
Mike's coffee bar does really great drinks during the day which are not alcohol whilst the pool bar keeps the booze flowing
The pools are large and mostly empty due to the adults only
The beds are comfortable and room service do a brilliant job
Beach is literally outside!
Negatives
I did get food poisoning, unfortunately I have to blame the hotel as I didn't eat anywhere else. I think it was either the milkshake at breakfast (which hadn't been touched so was a little warm) or the fresh omelette which I felt was cooked a bit too quickly. Either way just be careful of high risk food groups (I think this is always a risk and I don't think it's a reflection on the whole place)
Don't order the basic rooms - they are tiny with no balcony, you pay for what you get. Having said that, it's functional as a room.
Communal areas are a bit tired - it's a old hotel and it shows on some areas like the corridor, doesn't worry me but worth noting
Cannot really have windows open on a night because the streets below are very loud. We found that with the windows closed and air con on the room was a nice temperature and the noise was minimal.
Sue Waters
We stayed at the H10 for a week and I can honestly say, it was perfect as well as the location in Adeje.
The room was lovely and clean with a wonderful maid who cleaned our room each day leaving a little flower.
Reception was fantastic, nothing a problem and always went out of their way to help.
Restaurants with a great selection of food for breakfast and dinner were so yummy that we had to keep trying... the menu changed each night so you never got bored.
The highlight was all the staff, they really want your stay at the hotel to be the best it can be... we will be back again very soon.
Sandra Atik
Excellent adults only hotel in a quieter holiday resort, a long (for me) but easy walk to busier nearby resorts. We have had value for money in all aspects for our holiday. Staff are excellent, friendly and helpful with a lovely atmosphere throughout the hotel. A good choice of restaurants and excellent local ingredients and menus.
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4.1
Google reviews (1903)
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Amidst the sun-soaked waters of Costa Adeje in Tenerife, Chatur Playa Real promises guests stunning stays. Guests have everything from swimming pools and a kids programme to nearby water parks and golden sands, there's no shortage of entertainment. The...
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4.1
Google reviews (1903)
Kasey Diboll
Absolutely awful stay, NOT A 4 STAR HOTEL, more like a 2 STAR HOSTAL but worse.
My first ever review so here we go….
Shame on On The Beach for supporting this shambles. Really disappointed as we booked this as a little get away before the arrival of our baby. The hotel was dirty, no cleaner spotted anywhere apart from doing bare minimum to rooms, the pool wasn’t cleaned once in our weeks stay like the videos we had watched before booking. Someone pooed in the pool and they didn’t even get people out to clean it they just picked it out. Water cut off for a whole day with no notice or apology. Food wasn’t great, not much opinion each night, all very similar most days with the same awful daytime snacks. Our room was very dirty even after the cleaner had been in, all she did was make our bed and change the bin, they didn’t even sweep or mop the floors. The staff were very rude throughout our stay even if you don’t agree with something, the customer is always right (in my opinion anyways) we had a cockroach in our room and an Ant infestation on our balcony. We went with friends and they experienced this also. AVOID!!! Unless you like cockroach’s in your bed.
Sophie Harris
Lovely stay at this hotel. Staff were amazing, especially the lady and men in charge of the activities. The food in general was really nice, with something for everyone. The hotel is located around a 10 minute walk from the beach. Whilst others say it is on a hill, don’t let this put you off, it’s not very steep! I managed to walk this several times a day with no issues. The only comments I would make are the annex apartments do need repainting and decorating, however they are very clean and comfortable. The picnic was also a bit of a letdown with a sandwich, apple and bottle of water only. As this was all inclusive, I would have expected some snacks such as crisp / biscuits / yogurt / other fruits in the picnic.
We would not hesitate to stay here again !
Kapil Handa
I have been to this Exceedingly Excellent 4 Star Award Winning Hotel once only. The Food Hygiene Rating's at this Exceedingly Excellent 4 Star Award Winning Hotel have Exceedingly Excellent 5 Star Food Hygiene Rating's. All of the Staff including the Owner of this Exceptionally Glorious Hotel Whom all work in Collaboration with each other at this Hotel in Tenerife all of them have many good qualities themselves and they also have Extremely lovely personalities as well. I managed to stay at this Hotel in February 2024 for up to 5-7 Days approximately altogether. The Outdoor Swimming Pool at this Hotel was Extremely Enjoyable indeed. In addition to that I even visited playa de las Americas Shopping Malls in Spain which were Extremely Beautiful Shopping Malls indeed. I also wanted to say which is I sincerely wish all of you Staff including you being the Owner once again all of you whom all work in Collaboration with each other at this very pretty Hotel called Hotel Playa Real all the best for the foreseeable future. I also hope many lovely people in the whole world come and stay as Guests at this Exceptionally Beautiful Hotel called Hotel Playa Real in Tenerife itself.
Nathan Brotherton
Disappointed with our stay at this hotel. We paid an extra 140 euros for an upgrade on our Room and had no air conditioning. Three times went to the reception desk who asked us if we shut our doors which of course we did!. The next day told no one else has complained so we must be doing something wrong? Absolutely not!! Then after the third time of asking for air conditioning we gave up because no one seemed interested.
Not to mention no one collecting your cases as you are tired from the flight and send you on your way to your room where you struggle to find it.
Anyway breakfast was ok, afternoon meal was then served again for the evening which seemed like the same food warmed up. Salad was a complete joke.
Then to finish off our stay, we were then asked for more money if we wanted lunch before we head off home in the afternoon.
I have never experienced such bad customer service , not to mention poor upgrade and then after already paying all inclusive being asked for more money as the all inclusive finishes at 12pm!! We didn’t arrive until 8pm so how can the all inclusive finish before we have boarded our return to the airport??
Needless to say we will not be returning to this hotel.
Chantel X
rooms clean and comfortable. downhill to supermarket and beach my grandma struggled but if your okay for walking you would be completely fine. not far from siam park it is in the quieter area of costa adeje. i recommend the irish bar at the beach down the stairs we loved it there. was about a 10 minute drive to veronica’s. food standard for all inclusive and drinks. pool great and gets sun entertainment of a night could be better for adults
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4.4
Google reviews (2107)
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A thrilling holiday adventure awaits at Spring Hotel Bitacora, a superb family-friendly getaway in Tenerife’s popular resort of Playa de las Americas where you are invited to discover the real meaning of fun. You’ll stay in modern and stylish...
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4.4
Google reviews (2107)
Rob M
Amazing hotel. Everything you need under one roof.Have been coming to Tenerife for years and it’s the first time we’ve hardly left the hotel. The kids club have been amazing with the kids and do so many great different activities. They put a lot of effort in day and night. My kids are obsessed with dog man especially and how involved he gets with all the activities. Absolutely loved the pink show for the Nighttime entertainment. Kids loved it to and danced all night. Will definitely be returning for next year.
Eamonn Melley
Found hotel very clean and staff excellent. In late June there was a good atmosphere but never felt crowded. We usually dud breakfast 9-10 and dinner 6
30-7.30 and never had to wait for table or q much for food.
There was entertainment and small activities throughout the day but just in our opinion nothing for younger kids really apart from a small mini disco around 8pm. Saying thay we kept ourselves occupied going for rambles etc.
Mrs Carroll
Have been at this hotel for one week and we have had an amazing time. The rooms are spotless, the staff are friendly. We have came with a 10 year old who has made lots of friends through the week and enjoyed all the poolside entertainment. The night time entertainment has also been really good. Food is just usual all inclusive but we have all managed to find something we have liked with 2 fussy eaters! My daughter has attended the kids club a few evenings and during the day the activities are really good and the staff have been great especially Pelayo who has joined in all the fun with the kids - thanks for making it a great fun holiday for my daughter.
Natalie Elizabeth Ann MacDonald
Spotless hotel in a brilliant location. The entertainment provided by the animation team was excellent, Berliza and dog man (my 2 kids said this was his name) were amazing and work very hard. Food at the pool bar was good, even for fussy eaters there is always something for them. We will definitely miss this hotel but will definitely return in the future.
a cooper
Super clean and beautiful hotel, spacious rooms, warm pool and nice food. But most importantly the staff are great. Lovely service at reception with a smile, staff at the bars are very kind and try to accommodate all requests. Food and staff at Papaya were great. The friendly lifeguards kept us safe but also allowed everybody to relax have fun in the pool. Staff in the buffet restaurant were very polite and professional. Some rooms on our floor were being renovated and initially we were worried about it but we barely even noticed it in the end. Thank you for a great week, we can't wait to come back.
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4.5
Google reviews (3649)
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Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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4.5
Google reviews (3649)
J Stringer
Really nice hotel, good food and good drinks. We went as a couple, all inclusive for 5 nights. It was a buffet breakfast and buffet evening meal, which seemed to have a slightly different theme each night. For lunch there were 2 other restaurants you could choose from. One near the pool where you went and got drinks from 10:30 until 16:00. Champs was a sports bar open midday to midnight where you could eat and drink during all that time.
Room was lovely, with a whirlpool. Which was a bath we had inside our room with water jets, it was nice but we only used it once.
The only downside, which is hardly anything. Is that people got up really early to put towels on sunbeds around the pool, but they’d be there for hours with no people on. They could do with being hotter and taking those towels off unoccupied sunbeds or reinforcing what they say about you only being allowed 60 mins unattended sunbeds.
All in all a brilliant place, we’d definitely recommend it.
Deirdre Foy
Just home from my second stay at this hotel . The staff go above and beyond each and every day and I’d like to give a shout out to Antonia David Guest relations & Mohammed ( in the bar) .
Antonia activity schedule was excellent and something for everyone and she was always so welcoming to new guests who might not have the experience of the game or activity.
The beds are super comfortable.
A negative would be there are simply not enough beds for guests around the pool area , by 10am latest all sunbeds are occupied and the hotel need to provide more beds and umbrellas .
The poolside area this year was not as clean as last year , this is extremely noticeable- stains on floor for days on end.
I would also like to flag the food in Champs is amazing but the Atlantic restaurant needs a bit more variety and more food signage as one night we thought it was chicken nuggets but in fact it was cheese and I have a dairy intolerance.
Big positive is the staff Antonia in particular , beds extremely comfortable. Biggest downside is not enough beds for all the guests and seems to be the topic of conversation around the hotel .
Reviewer-Elisabeth
The place is lovely just a few wear and tears in the rooms. The pools are lovely. They are right by the beach as well. The views are beautiful. The bed is so comfortable. There is a good range of store, bars (including a beautiful Irish bar) and restaurant nearby. The Atlantic food is brilliant i can't fault it . The other restaurant breeze is disgusting however, i couldn't finish the food in that place. Their drinks aren't as nice as the bars next door . The staff are lovely they smile and say hello to me when I pass. It is a nice quiet hotel and it looks pretty
Chris Jones
Our first ever winter break abroad. Also first time all inclusive and best of all adults only. Can't fault this hotel.The staff were always smart and friendly. The food was excellent at all three bars, with loads of choice for breakfast, lunch, and dinner. Our 'junior ' suite was roomy clean and smart. jacuzzi bath on the patio was well used. The main pool was huge and warm and beautifully peaceful to lie round sipping our gorgeous cocktails. A nice touch was a bottle of Cava on ice delivered on the house to our room on my wife's birthday. Just a five minute walk from the nearest beach.All in all we would thoroughly recommend this hotel to stay.
Maxi Gohel
Great Location! But the hotel rooms are a little run down. Found Brie cheese with mould. Need more sun beds. Need a little more entertainments. Food wasn’t labelled, it was hard to see what’s in the food. Apart from this, pool was amazing.
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4.2
Google reviews (970)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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4.2
Google reviews (970)
Graham Warnock
A Slice of Paradise – Absolutely Faultless
We’ve just returned from the most incredible stay at Barceló Playa Blanca, and I honestly can’t recommend it highly enough. We booked into the Adults Only Royal Level, and it was nothing short of amazing.
From the moment we arrived, the staff were warm, welcoming, and genuinely friendly—this was consistent throughout the day, every day. Not once did we encounter a single issue with service or manners, whether early morning or late at night.
The Royal Level infinity pool and bar area is a dream—beautifully designed, never overcrowded, and the perfect place to relax with a cocktail while soaking in the stunning views. It felt peaceful and exclusive without being stuffy.
The restaurant food is of Michelin-star quality—every meal felt like a fine dining experience, with beautifully presented dishes and flavours to match. Whether you’re there for breakfast, lunch, or dinner, the quality and attention to detail are second to none.
Another standout for us was the gym, which was surprisingly well-equipped and spotless. It made staying active on holiday easy and enjoyable.
Even outside the adults-only area, the atmosphere throughout the hotel remained relaxed and chilled, making it a perfect choice whether you’re seeking tranquility or just a refined getaway.
We’ll absolutely be coming back—this place is a gem.
G Galbraith
My wife and I stayed here in December for our anniversary. A beautiful hotel! The lobby was amazing. It is a massive complex so it may be a little bit of a walk to your room. My wife got us the ground floor room with the community pool right outside the back door of the room. The water is not heated so it was not possible to use it during this time. The main pool is also massive with a heated and non heated section. The heated section was warm enough to get in for me but not for my wife. So it could have been a few degrees warmer. For food they have a snack bar and the main dining area for breakfast, lunch, and dinner. The snack bar was great with several tasty options. The main dining was good but not great. I have had better at another hotel. Overall it was a great stay and I would recommend, but if you are staying here for your entire vacation make sure to venture out and try other food because it gets much better that what you will get here.
Kris Phelps
Wonderful hotel.
From the moment you arrive the views are stunning, the colleagues who greeted us on reception were so friendly and welcoming.
The room was lovely, very spacious, large bed, clean, modern.
There is plenty of seating and places to find your space to enjoy the facilities.
The food was good and enough variety to ensure it didn't feel the same each night.
Champs which is the sports bar was brilliant, again lovely colleagues on the bar, drinks were great.
I would recommend and will be back
GFF
Currently staying for 4 nights. All staff are so friendly and polite. The Hotel is very big with a large pool to accompany it. Lots of choice with food available. Local to other restaurants, bars shops, beach etc. Massage given was so good...just her gentle touch made a huge difference. Enjoyed the Spa area too. First time to Lanzarote and such a nice Hotel for visiting somewhere first time. Will definitely come again. Thank you.
Update: sorry only just saw your reply and we back in England now. We checked out yesterday, room 6381. Thank you and hope to see you soon.
Barbara Barbara
It was the second time in this hotel. I must say that it has change a lot from December to June. The hotel is beautifull but too expensive for what they offer. Now they have Pre-made cocktails and the quality of them is far away from before.
Also there is not the live music in Champs bar anymore. All The entertainment is in the theater now, and the quality is very poor. It is not normal that you must wait so long to have one drink. There are also no more animations that were in December, when they had presentations of local products every day at the Breeze bar. Now there are only some aerobics in the heated pool. The animators, especially Mohammed, who is excellent, can't have much contact with the guests at all. It is also a pity that only one part of the pool is heated. Ceramic at the pool is dangerous when wet. No one dries it as they did the last time. We were there for 10 days and no one cleaned around the deck chairs. People spill a drink and it's all sticky.
The food is delicious, but there is less choice and not as good as on our last visit.
The room is beautiful, but it's sad that the cleaner doesn't mop the floor at all for 10 days. We said this 3 times at the front desk but it didn't help.
We were in the same room as the last time, and even then the closet was broken and the door wouldn't close. They didn't fix anything.
It's really a shame for such a beautiful hotel that they don't maintain it.
The prices are really too high for what you get.
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4.7
Google reviews (9303)
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Situated next to the sea in the vibrant resort of Playa de Las Americas, the H10 Conquistador is an ideal choice for a relaxing getaway. This all-inclusive resort features a variety of facilities and modern rooms. Guests will be treated to a diverse...
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4.7
Google reviews (9303)
Rich Hawkeye
Outstanding H10 hotel, one of the best I have used. Staff were amazing and food was good. Lots of entertainment in the evenings and great pool and easy access to the beach.
Ended up with two single beds which moved easily on wooden floor.... comfortable to sleep in in the second room we had (had to move due to WiFi issues), were very firm in first room.
Wouldn't hesitate to go back again. The Japanese restaurant is excellent and worth going too.....
jack S
Stayed at the H10 for a week with 10 other family members and we all loved it! Rooms are very clean , staff are very friendly , all inclusive food and drinks selection is very good! Lots of activities in the day and decent entertainment on the night. Special mention to LEO who was our fantastic waiter at bar drago and is a real credit to the hotel!
Thanks all!
From the Sanders/Lester family
G Mijares
Truly Wonderful place. Excellent location, peaceful and quiet during the night, but a 5min walk from bars and restaurants for live music and entertainment. Buffet varied and excellent quality, polite, friendly and very attentive staff. Pool and public areas in pristine condition...this hotel should be rated 5 stars in my opinion.
The only tiny fault is that they dont supply an iron, only offer ironing service from an external company, which isn't expensive, but it would be nice to have one available from the hotel.
Nevertheless, this hotel is absolutely fabulous!
Eleanor Robinson
Ideal location for people that want to be within walking distance of most things, but not have to listen to club noise. Generally really please with the hotel. We just went for the basic double, which was really spacious. We went half board, but was debating if we should have gone privilege. To be honest, it would have been a waste of money for us personally. It was only one full day and the arrival and departure day we actually spent the day at the hotel. We decided to eat out a few days, the food at the hotel was nice with lots of options, but just felt a bit random and didn’t feel like you’d had a proper meal, more of a picky dinner. I wished there had been more plain veg. Staff were really lovely and were always really helpful.
Mark Bouman
The hotel is nice, but, with some exceptions (restaurant & bar staff is amazing, special shout out to Maria in the restaurant), some staff members from the reception and shops are far from friendly and could learn more from their colleagues. They seem very annoyed with guests and getting good service can be a big challenge. We had several issues that took us more time than desired on a holiday to “solve”. This was my second visit and I am doubting whether I should return for a third visit it this is how staff is behaving, which is different compared to our first visit.
On the plus side, the rooms are clean, nice and spacious, the location is great too. The food at the restaurants is decent with lots of choice.
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4.6
Google reviews (3853)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (3853)
Dan Smith
Highlights of the stay:
- Amazing room & bathroom
- Amazing food - best breakfast ever wow and although restaurants are pricey, food is pucker
- Exceptional service
- Clean everything
- Stunning views
- Beautiful pools
- Separate adult and family areas
- Amazing facilities including gym, spa and golf
What could be improved:
- Cost of soft drinks at bars and restaurants (water is free by pool and in rooms but 6€ in restaurants and sodas are 5€ when beer is 6€ (weird)).
- Paint the bottom of the swimming pools (for such a high quality resort it stands out).
Overall impression:
One of if not the best hotels I have ever experienced and I will definitely seek to return.
Nikita Khudyashev
This was our first time staying at a Ritz-Carlton, so we can’t compare it to other properties in the chain. However, we have stayed at several Melia hotels on this island, and Ritz is on a completely different level — much better in terms of service, comfort, and atmosphere.
Highlights of the stay:
• Exceptional service
• Stunning views and elegant, spacious rooms
• Beautiful pools and a clean, peaceful beach
• Great location — just 5 minutes by car to a well-stocked supermarket where you can buy anything you need
• On-site restaurants are high quality, though quite pricey
What could be improved:
• Breakfast variety: we stayed for 4 nights, and the selection was exactly the same each day. A bit more diversity would make mornings more enjoyable.
Overall impression:
The best hotel we’ve experienced on the island so far. Despite some small areas for improvement, we would definitely come back again.
Eba chu
Best 5 star hotel we've stayed in so far. Huge luxury beds, beautiful bathrooms, super friendly staff and amazing breakfast. Has it's own beach too ⛱️ didn't want to leave.
Eszter Szücs
Everything about our stay was a 10/10. We enjoyed it a lot. We booked a suite for 3 people and we got what we expected. Room service was nice, and the food at the restaurants was also great. The pools were heated, so it was very relaxing to take a dip, wasn't cold at all. Our expectations were high and they met them!
James
Had a wonderful time here. The building architecture is stunning, and the staff is very friendly and helpful. Lots of pools to choose from to relax, and golf and spa were very fantastic. Multiple restaurants to choose from and some are expensive, but very good food. Would recommend to friends and hope to come back again soon.
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4.6
Google reviews (2128)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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4.6
Google reviews (2128)
Martin Wilkey
We spent a family vacation here for one week and it was enjoyed by all. The rooms are great with both ocean view and pool view. We stayed at an all inclusive package. The food was excellent for all three meals a day. They made eggs to order each morning or choose from the full buffet with lots of selections. Lunches had everything from the simple hamburgers and hot dogs to the full fledged buffet with lots of choices. The dinners also served steaks, pork, fish and beef cooked to order or the large selection of the buffet or both like I enjoyed. A wide array of desserts were provided for each meal and multiple salads complimented each meal. The pools were all nicely maintained and towels available for your use. There are plenty of choices for kids from ordinary pools to the play area with multiple water slides and water park. They also have multiple play rooms for children that are both supervised and unsupervised. If you need to drop off the kids for private time, no problem. Overall I rate this resort with 5 Stars.
Cristian Crisan
Roca Nivaria Gran Hotel is a wonderful place to spend your time on a holiday with children. The location is excellent. We really liked that the hotel facilitated access to a beach. From the food, children's facilities, entertainment, everything makes this hotel the ideal place to go on a holiday with children. You can also go as a couple to relax at the bars, but it's not the same if you go with children. The outdoor area is incredible, it looks impeccable. The interior of the rooms should be renovated. If the details make you have the perfect holiday, you may be disappointed. I can't give the maximum score because in the room you could always hear the electrical panel, and in the bathroom the tank was making noise. Also the bathroom needs painting. As for cleanliness, I can't say anything, impeccable. Also for a 5 star hotel I expect that although comfortable, the bed is not a metal frame with hospital-type mattresses on top.
Also another minus is the cumbersome process by which you always have to scan your card when you drink and you are always given a receipt. The first few days after settling in, this made us very uncomfortable as we didn't understand the process. That is, you take the food at your leisure, and when you drink you are controlled. It's a little embarrassing. Another solution needs to be found.
The staff is generally friendly, but we also had less pleasant experiences with people who cleared the tables. We went to give the child food for lunch and because there were practically 2 minutes left until the restaurant opened, we were scolded in an unfriendly tone, we were shown the door and the clock. By the time the person in question finished scolding us, other people were already coming in as it was already meal time.
Overall, we felt good, the little guy liked it a lot and we recommend the hotel for those who know how to make themselves feel good and don't sit around analyzing and complaining about every little detail
Kate Wilkerson
We had a great 7 night stay here in May, all-inclusive. We were welcomed warmly by reception staff who made checking in easy. Initially we found navigating the hotel a bit difficult, a map/more signage might have been helpful. However, we got our bearings quickly and this was no longer a concern.
Staff were friendly and attentive, even ensured that I had everything I needed when falling ill at the end of our stay.
Our room was comfortable, clean and spacious. We loved our sea view balcony.
We were extremely grateful for the variety of food options at the buffet that covered many dietary requirements. Vegan food was clearly labelled and very delicious! If you weren't sure about anything, staff were happy to check ingredients with the chef which was kind.
More afternoon snack options would be our only suggestion for improvement.
The location meant that the nearby beaches, which provided some great snorkeling opportunities, were easy to access.
Overall, we had a lovely stay at Roca Nivaria and would recommend to others! Thank you Roca!!
Chris Prosser
We have just returned from a week's holiday and had a great time at the hotel.
We had a medical issue with our daughter and the hotel staff were very responsive and helpful in organising a doctor and also checking in on us afterwards.
The rooms were really nice and clean, plenty of space and very large beds.
All of the staff were brilliant and the animation team great with our children.
We are at the buffet all week and found it had lots of choice and was good quality.
Overall the hotel was great, very clean and we found plenty to do to keep the kids entertained. We will definitely return.
Stefano Cristancig
The Roca Nivaria hotel is a very good option in the area and would not hesitate to recommend it.
We travelled with two under 2s and it was perfect for young families with many activities planned for children and a mini club.
At the same time there are areas designated for adults only both by the pool and restaurant.
Very well thought out design (when you get your head around it as it’s rather large and may seem confusing at first).
Room clean and very spacious. Ocean view recommended.
Restaurant buffet very good too, with a different theme every evening. Breakfast excellent. Cannot fault this hotel really.
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4.8
Google reviews (653)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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4.8
Google reviews (653)
Laim Kohnen
We were here and it was Perfect. The Rooms were clean, modern, comfortable and well maintained. We had 3 Bedrooms with each bedroom having its own Bathroom which was great. The garden was big and we had our very own Whirlpool. The Breakfast was very good. It was a very big Buffet and a little Menu which was a great addition to the Buffet. And besides the rooms was everything clean and also well maintained. However the restaurants in the Resort are good but very very expensive. You have a free shuttle that drives you everywhere in the Resort.
Miles Davies
Las Terrazas de Abama Suites is a beautiful hotel, with lovely views of the golf course, sea and La Gomera island. The apartments are comfortable, spacious and well-appointed. We self-catered for a week and found the apartment’s kitchen facilities to be everything we needed. They even gave us a free upgrade to a two-bed apartment, which was fantastic.
Location-wise it’s not within walking distance of much, so you’ll either need your own transport or to rely on taxis, tours and transfers (the latter is what we did). There is a small shop on-site, which fills the gaps but you couldn’t do a full week’s food shop there.
We stayed there the first week of March 2025, and had mixed weather, but two of the three pools are heated so we were able to swim every day and the pools weren’t at all crowded. The indoor gym is well-equipped, with amazing views over the sea, and also wasn’t busy at all when I used it. There’s also a free shuttle down to the local beach, which is a great perk.
Finally, the food - this section is more specific to vegan travellers. My partner and I are both vegan, and we chose to stay here because of the opportunity to self-cater in a comfortable hotel environment, and it fulfilled that completely. We didn’t use the on-site restaurants for lunch or dinner (which are really your only options if you don’t have a car or self-cater), so I can’t comment on those but they didn’t have many enticing vegan options on their published menus.
We went for the room rate which includes breakfast, but if you’re self-catering I’d probably say you could provide the same things for yourself. The breakfast spread is great for people without dietary requirements/preferences, and if you eat dairy and eggs then you also have good options, but for vegans it’s quite limited. There weren’t any vegan options on the a la carte menu, and in the buffet the options are fruit, salad, bread, cereal, and non-dairy milks. On request, in lieu of the menu items they provided grilled vegetables, baked beans and avocado, to go with the buffet options. The staff were helpful and always provided an option, but compared to some more vegan-friendly hotels I’ve stayed at the options here were more limited.
In summary, I’d definitely recommend staying in this beautiful hotel. I’d be very happy to stay again, but as a vegan (fully appreciate that’s my own choice!) I’d probably 100% self-cater next time.
Nathan Zwarts
Served us the wrong food every time. Cleaning stole my very expensive swimsuit never going back. Nice rooms and view but, the service is really bad. Thieves
Agnieszka Urbańska
Our stay at this hotel was truly unforgettable! The breathtaking views, surrounded by stunning flowers and palm trees, made every moment feel like paradise. The food was delicious, with a wide variety of options that pleased our palates every day. The golf course was the most beautiful we’ve ever seen, adding to the overall magic of the place. The staff were incredibly friendly and attentive, making us feel welcomed and cared for. It was an amazing experience to stay at such a remarkable destination! Without a doubt, a place worth visiting.
Nicolas Svetkow
Unfortunately, this establishment proved to be another example of Tenerife’s 5-star façade: 4-star accommodations, 3-star service, and 5-star prices.
From the moment we arrived, the experience was nothing short of appalling. At check-in, we were met by an astonishingly rude and dismissive staff member, Sr. Felipe, who, despite our presentation of a prepaid reservation via Hotels.com, insisted that we were at the wrong hotel and that our suite was fully booked. Rather than assisting us further, he proceeded to serve guests behind us, leaving us shocked at his unprofessionalism and utter lack of decorum.
It took a call to Hotels.com—and, thankfully, the intervention of a more competent staff member—to locate our booking. Astonishingly, the suite we had reserved was, in fact, available. However, it took two hours to resolve this entirely avoidable issue.
The suite itself was unremarkable: a standard apartment showing visible wear and tear, accompanied by a pervasive smell of mold. To make matters worse, the air conditioning in the bedroom did not work properly, resulting in poor air quality that forced us to leave the windows open.
On the positive side, the rest of the staff members we encountered, particularly in the clubhouse and nearby spa, were kind and helpful. Their professionalism and attentiveness provided a glimpse of the level of service one might expect from a hotel of this supposed rating.
This hotel has a long road to travel before it can justify its five-star rating. A complete overhaul of the check-in experience is desperately needed, paired with added training for the reception staff, along with a stronger focus on facility maintenance to ensure the accommodations meet the expected standards.
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Google reviews (513)
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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4.5
Google reviews (513)
Stephanie Brown
We had a wonderful time at Barceló. The stand out were the staff at the hotel who were all so friendly, helpful and attentive. Especially Eyleen García who made sure our daughter, who turned one while there, had the best meal times. No mess she made was too much for the brilliant staff at the restaurant.
We also loved the care and pride all the staff seemed to take of their work and the hotel itself- the resort is kept impeccably tidy.
Thank you for a wonderful stay
Nakyeong Kim
Absolutely enjoyed my stay here at Royal Level. Royal Level is slightly more expensive than Royal Activity and has its own special section including restaurants and swimming pools.
Loved the heated pool and the breakfast and dinners are amazing… honestly better than most local restaurants.. every single staff member has been so nice and welcoming.
I would absolutely come back and would like to check out other Barcelo resorts all around the world 🌎
Gintare B
We stayed 6 nights at Barceló Lanzarote Royal Level deluxe junior suite and were absolutely blown away by the whole experience. The resort exceeded our expectations in every aspect — from the stunning outside design and relaxing atmosphere to the exceptional service and food.
The environment is beautifully unique and incredibly relaxing, offering the perfect escape. The hotel is surrounded by a variety of well-maintained plants and greenery, creating a peaceful, garden-like setting that reflects the unique landscape of Lanzarote. Every area was immaculately clean, with no rubbish in sight, and the attention to detail in maintaining the grounds was impressive.
A major highlight was the Goa Pool Bar area, which has a stylish layout with various types of sun beds — and best of all, there were always sun beds available no matter the time of day. Fresh pool towels were provided daily, and the heated infinity pool added to the relaxing atmosphere.
The pool bar served a great variety of branded drinks and cocktails, and the snack menu hit the spot — our favorites were the Caesar salad and nachos with the best guacamole we’ve ever had. A huge thank you to the brilliant pool staff — Guilermo, Alec, and the chef (whose name we unfortunately didn’t catch) — for their warm, friendly, and outstanding service every day.
Dining at Asana Restaurant was another highlight. The food was high quality, fresh, and varied, and breakfast included fresh berries like strawberries and blueberries, along with freshly squeezed orange juice — a lovely touch that made mornings feel special.
We also want to thank Beatriz, the Guest Experience Manager, and Alberto at the Royal Level reception for going above and beyond. Their friendliness and professionalism really made a difference and added a personal touch to our stay.
We’re already planning our next trip back — this hotel gave us such great memories and positive experiences, and we can honestly say it was well worth it. Highly recommended for anyone looking for a relaxing, luxurious, and unforgettable holiday!
Adam Chamberlain
Have been here twice and had a great time. We had an issue which the team dealt with brilliantly and got some massages/free meals thrown in as compensation. Great for us to bring kids here as it’s close to the airport and the pool is heated and all staff were great with them. Location wise it’s a bit of a walk to the beach but other than that, great hotel. Would recommend the royal level specifically as you get an extra pool area and an extra restaurant with better food wuality
Ileana Cura
I, like most people, tend to read reviews before visiting a hotel. But I know happy customers don’t usually leave reviews. That’s why I never fully trust the bad things other people complain about.
This hotel is perfect and I think it was the best hotel we’ve ever stayed in. We booked a 3-night trip to surprise our now 9 year-old on her birthday. We arrive at the hotel at 10:30am and, even though our room wasn’t ready (check-in starts at 3pm like in most hotels) they gave our all-inclusive bands and allowed us to start using the facilities. I honestly didn’t expect it as it wasn’t even 11am.
We booked Royal Level All Inclusive and I highly recommend it. We felt welcome from the moment we checked in- with lovely Beatriz the receptionist and Beatriz the experience manager. They explained everything perfectly and the check-in was done on a separate space. They also offer you a glass of cava or juice and were extremely helpful.
We went straight to the royal level pool. It is a heated pool- and it was actually warm! My kids absolutely loved it, and so did we. It was never too busy and there’s a bar where you can have all kinds of drinks, coffees (from a coffee machine) and food freshly made by a chef- ALL INCLUDED.
It was spotless clean and all the staff were lovely. We spent most of our morning and afternoon there and they had live music and activities too.
For breakfast, lunch and dinner you have the Asana restaurant, which is an exclusive restaurant for Royal Level guests. It’s really sad to see how people leave bad reviews about this food when it was incredible. The meat, fish, cheeses, charcuterie, salads, bread. It was all of such great quality, how can anyone complain about it? You could have smoked salmon for breakfast, eggs royale made to order, omelettes, dozens of different pastries and bread. I’ve never seen such a great spread in any of the hotels I’ve visited in the past. The staff were also lovely, especially Julio the Cuban waiter, my daughters loved him and he was constantly talking to guests and smiling.
The entertainment was also good, we didn’t go to many shows as my daughters were too tired.
The room was spotless clean. We had bathrobes and slippers, plenty of towels and a walk-in shower with 2 different heads. We stayed in a junior suite and the kids had a sofa bed which (luckily) could be separated slightly so they had one single bed each. We asked for extra blankets and they brought them to the room in minutes.
The mini bar had a selection of free drinks (we didn’t really use it) and also a coffee machine and kettle. Coffee capsules were replenished daily and also mineral water (you can’t drink tap water in the Canary Islands)
There’s also a bar for royal level guests only with live music and fabulous cocktails.
It was my daughter’s birthday on our second day there and they left her a hand-written birthday card and some sweets.
We left extremely happy and will definitely come back. And to top it all off, we forgot our iPad on the safe and they contacted us and sent us a taxi to the airport with it. Alberto the check-out receptionist was also great and really helpful, they all really were.
If you’ve read the negative reviews please don’t trust them. This hotel deserves the 4 stars
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4.7
Google reviews (4707)
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A magical holiday experience awaits you at the H10 Atlantic Sunset Horizons Collection, a luxurious 5-star escape in a picturesque setting facing the sea in sun-soaked Tenerife. This getaway has superb infinity swimming pools, a well-equipped spa, a...
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4.7
Google reviews (4707)
Adam Treloar
⭐️⭐️⭐️⭐️⭐️
An exceptional stay at H10 Atlantic Sunset. The hotel is beautifully designed with immaculate rooms, stylish interiors, and breathtaking sea views. Every space felt spotless and well-maintained, from the pool areas to the restaurants.
The food was excellent throughout — varied, high quality, and beautifully presented. What truly stood out was the staff: consistently friendly, professional, and attentive, creating a warm and welcoming atmosphere from the moment we arrived.
Everything ran smoothly, and we left feeling relaxed and very well looked after. We wouldn’t hesitate to return and highly recommend it for anyone looking for a luxurious and peaceful getaway.
Flora Kovacs
Absolutely loved our stay at the Atlantic Sunset! This hotel truly delivers what it promises—modern, spacious, stunning views and warm service.
From the beautifully designed rooms to the relaxing pools, and assortment of the dining options everything felt thoughtfully curated for a perfect palmy getaway. We had a blast from start to finish!
Special thanks to Barbara (Guest Relations) who went the extra mile in welcoming us and making us feel extra pampered! :)
It was difficult to leave but we left fully recharged!
(PS. The natural pool and cozy area in front of the hotel by the rocks were a plus for us)
Rebekah Feldman
Lovely hotel. Get the privilege level because the adult rooftop infinity pool is an amazing view. Food is good for an all inclusive. Gorgeous views. I sat on my balcony watching the sea for ages. It’s a bit of a drive from the airport so rent a car or prepare to uber. Service was wonderful and a big thank you to all the waiters at the buffet and privilege restaurant and lounge for treating me so well. The rooms are gorgeous and have a separate seating area and private balcony.
Sachin S. Thakrar
Our third visit in 3 years - the hotel is beautiful and very well maintained/cleaned. The staff are wonderfully polite and could not do enough to help (noting we travelled with our 4yr old and 1yr old baby). Perfect for young children who love a daily mini disco!
My only negative was the choice and quality of the food at the buffet - it has gone significantly downhill since our last two visits. The themed nights do not have much variety / offering, and often the same items are recycled day after day, with varying degrees of quality. Children’s buffet choices were also strange (including jalapeño cheese bites!). However, the hotel couldn’t do enough to make sure my 1yr old had food on demand, and my wife’s nut and sesame allergies were catered for - very grateful for this.
Would return but only knowing the food had improved.
Vicky Gray
We had a really fantastic holiday as a family of 4. The hotel is absolutely immaculate and the rooms are large. Housekeeping was faultless and the rooms were cleaned and minibar replenished everyday with water.
We soon got use to the booking system for the restaurants and I think it worked well. I would perhaps say that reception could do the first booking with you on check in to make sure you know what you're doing and you have a plan for the first meal in the hotel. You could book the a la carte restaurants easily and frequently which we loved.
The food and drink was great and the coffee shop with fantastic cakes was so good!!! A fantastic all inclusive experience.
I would perhaps suggest that the pool bar could do with x 2 staff members serving behind the bar in the afternoon (3-6pm) as you did wait a while for drinks then with one one member of staff.
Overall, a great holiday, fantastic hotel and we'd love to return.
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Google reviews (5239)
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A luxurious stay at the 5-star H10 Playa Meloneras Horizons Collection. This opulent escape is situated just a short walk away from the golden sands of La Meloneras beach and is close to a range of shops, bars and restaurants. The hotel’s rooms and...
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4.6
Google reviews (5239)
Yasmin Koval
We arrived late in the evening, dinner had finished, but they did offer us a cold buffet, which was nice. I liked the fact that we didn't have room keys; everything was on the wristband chip, they give the kids wristbands as well.
This hotel is currently undergoing renovations, so I would check before travel. They made great provisions for the areas/restaurants that were closed. We stayed in a privilege room, so we had access to extras like a private sun terrace, pool, certain restaurants, and lounge on level 4 on the north side of the hotel.
Wasn't a big fan of the inside bar, that whole space is quite open and lacks atmosphere, needs a rethink. Also, if you are having dinner in Gaudi Restaurant, you can hear the booming music from the entertainment down below...not sure that is a privilege experience?
We ate in all the restaurants except Japanese, kids needs to be 12+.
This hotel is spotless, the pool areas are kept clean and safe, and all the staff were just brilliant and friendly, especially Alejandro in the bar! My favourite was a different type of paella everyday, the rose wine, the cava in the privilege lounge, and the pomel red wine. The sunset view from La Brasserie is just spectacular. We had a brilliant stay, thinking of staying at another H10 horizons next year.
We used the hotel taxi service, same price as getting a taxi from the airport.
Tim Doyle
First, let me say that we both agree this is one of the best all-inclusive hotels we have ever stayed at. The hotel grounds are perfectly kept with many different plants and no rubbish or even loose leaves.
The rooms are cleaned so well, even hard to reach areas were cleaned. We had a couple of faults such as the air con not working on arrival. There was a man from maintenance there within 10 minutes fixing the issue. The food is so well cooked with some amazing dishes in the restaurants (especially Sakura) with perfectly cooked omelettes to order in the buffet.
We went privilege and it was well worth it for the drinks lounges that you can make your own drinks. We poured our own beer and prosecco all day so definitely earnt our money's worth.
But the best part by far was the staff. We travelled with our 6 month old in March 2025, and admittedly, the majority of hotel guests were retired. And although every single employee I passed said hola to me, many of staff were obsessed with our child and made us feel so welxome, even remembering our name and preparing the high chair for us at breakfast and dinner. Special mention to some staff as I feel they need to be recognised - Cora and Adrian on reception; Angela, Natan, Marta and especially Minerva in the restaurants.
We have never stayed in a hotel more than once, but this one we would definitely come back to and probably other hotels in the chain.
The only negatives we had were the 2 single beds were not tied together so moved away from each other. The location is quiet but away from anywhere other than the supermarket and the beach and I would recommend a car (there is the hotel underground car park and free street parking, although no lift from the underground car park up to the hotel). And that the breakfast was not open anywhere until 7.30 which was late for us, especially due to our personal situation of having a small child.
Cameron Kelly
By far the best hotel I’ve ever stayed at - from the service to the rooms and the pool.
Without fail, every single member of staff said hello as we walked past them, making everyone feel so welcome.
The service and food was exceptional at all restaurants. A special mention to Marta and Africa for being so friendly and chatty in the gaurdi.
Will definitely be back! Thank you to all the staff for being so amazing!
Josh Hutchinson
Booked a week here with the hotel via Jet2. Hotel is very clean, well designed and an excellent place to rest.
All staff (reception, bar, and restaurant) including all other staff have been amazing. They’re very friendly and have gone above and beyond to provide us with an excellent service.
Room we stayed at was very clean and had plenty of facilities and services (such as daily refilling of drinks).
Food at the restaurants has been amazing particularly the buffet. Plenty of food provided for breakfast lunch and tea. They also rotate the food which is excellent and provide a variety which makes it easy to pick what you want.
Entertainment has been excellent in the hotel. Hotel does a variety of entertainment from dance acts, to circus acts, and bands.
Services at the hotel have been excellent ranging from entertainment, to several bars, and pools.
Staff also do cracking cocktails which are very tasty. I went all inclusive so didn’t have to pay anything.
Overall, our visit and stay in Gran Canaria has been excellent. I will be looking forward to coming back in the future.
Mandy
We have all had an amazing stay at this hotel. Every single member of staff was very friendly, polite and helpful. Wide variety of food everyday. All areas are always very clean. I would recommend coming here to friends and family and will return with my own family. There are bars and shops within walking distance, and it's only a bus ride away to town for markets and beaches.
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Along the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island. Beyond the...
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Google reviews (2235)
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Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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4.7
Google reviews (2235)
Megan “Meg” Everett
There’s so much I could say about this hotel. From the moment you arrive, everything feels welcoming and well thought-out. The bedrooms are incredibly spacious, modern, and spotlessly clean, it’s clear that a lot of care goes into keeping the place in top condition.
The staff are honestly one of the best parts of the experience. They’re so attentive, friendly, and approachable always happy to help with anything you need, and they really make you feel at home.
The location is ideal. Tucked away just enough to offer peace and quiet, but still close to everything you might want to see or do. Plus, the views are absolutely stunning.
Overall, both of our stays here have been nothing short of amazing. We’ve made some lovely memories and will definitely keep coming back. Can’t recommend it highly enough!
And to top it all off, they gave us a beautiful little gift to take home, such a thoughtful gesture that truly shows how much they care about their guests.
Conor Curran
Fantastic stay at Vincci Seleccion for our Honeymoon.
Everything was five star from the moment we arrived to check out time, our room was great, hot tub is brilliant, really comfortable bed, had a leak from our Air Conditioning on our third day that was promptly repaired by the staff.
We really enjoyed the Italian restaurant on numerous occasions, really tasty food, would recommend it over the buffet. Some entertainment at the evening bar for longer hours would be a nice touch as often sitting quietly enjoying cocktails, live music past dinner time would be great. Davide at the evening bar is a credit to the hotel & makes really good cocktails! Enjoyed the pool bar for lunch, nice cocktails & great menu to enjoy.
We visited the spa on one occasion and paid for the full circuit, which was really enjoyable, private pool, followed by the plunge pool and the outdoor spa pool which is lovely and quiet, staff were excellent.
Really enjoyed our two weeks and didn't want to leave! Will hopefully be back in the future!
Renada Gocaj
This week has been absolutely spectacular during our stay at Vincci La Plantación — truly beyond expectations!
Everything was perfect — whatever you could think of, it was already there, ready and waiting.
The food was amazing — every night offered something different and delicious, with great variety and quality.
A huge shout-out to the hardworking and kind staff, always available and incredibly polite at every moment.
Highly recommended — we’ll definitely be coming back!
With love
Family Kola 🇦🇱
dafydd evans
What a fabulous experience. Room upgraded on arrival so we had a villa with its own private terrace and whirlpool with an excellent view across the Adeje bay. Vincci hotels are high quality stays with exceptional standards. We booked via Jet2 Indulgent Escapes and can very much recommend this to all.
Jure Halik
We’ve been going to this hotel for a few years now and it never disappoints. The atmosphere is really pleasant and the service is excellent. It’s not too big so it feels cozy.
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Google reviews (857)
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The Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club keeps...
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4.6
Google reviews (857)
Cat Pro1
We had a fantastic stay at Baobab Suites! The room with a private pool was absolutely amazing – a perfect place to relax and unwind. The suite itself was spacious, modern, and had everything we needed for a comfortable stay.
The staff were incredibly helpful and always friendly, making us feel welcome from the moment we arrived. Taxis arrived quickly whenever we needed them, which made getting around super convenient.
Breakfast was a real highlight – plenty of delicious options to choose from, with something for everyone. The gym was also impressive – modern, well-equipped, and perfect for keeping up with our workouts.
The location is up on a hill, but we enjoy walking, so it wasn’t an issue for us – in fact, it made for some great views!
We’d love to go back soon. Highly recommend for anyone looking for a relaxing and high-quality stay!
Bea
My family and I were chilling by the pool when suddenly we heard people shouting and making noise outside the hotel so I went out to see what was it about and turns out it was a protest against the corporation of this hotel. They handed me the brochure that I’ve attached and it’s pretty self explanatory. We won’t stay here ever again because we don’t want to support such destructive and unfair project. It’s heartbreaking to see how greedy business owners are destroying this beautiful island because they care more about profit than preservation. I hope they ban this project and get a huge fine for the damage that they have done. Shame on you.
Dan R
Beautiful hotel, staff friendly and location is good. We had 2 bedroom apartment with pool, very spacious throughout with nice seas views. We would definitely visit again.
Marina McCullagh
Isolated at the top of a hill, at the top of Adeje, the location is dreadful. There is no minimart or even a lollipop to be bought anywhere near, and considering we were in a self catering apartment, the lack of groceries near by other than a 15min walk down a giant hill (which you have to walk back up with said groceries) is bizarre, especially where the food options are limited. The hotel is also designed without health & safety in mind, with multiple tripping hazards where ramps are immediately alongside steps & stepped walkways are concealed by sand pits. We were also without hot showers for 4 days before the problem was resolved. On the plus side, The Buffet breakfast is fab and the cleaning staff & Camilla in reception are exemplary at their job.
Ian O'Regan Cazabon
What an amazing place this is. From the moment we arrived we were greeted by Corina and Gerardo who couldn't have been more helpful.
The hotel is absolutely beautiful and modern. We stated in the 1 bedroom suite with whirlpool. The room was lovely. Island kitchen, huge balcony with 2 day beds and dining table. The bedroom was very spacious with a large wardrobe for 2.
Taking our 2 year old they also provided a spare bed.
They also have a soft play room with 2 really friendly child minders there who were always doing arts and crafts, making balloons and making the space much more than just a play room.
There are far too many positives with this hotel to list but what really makes it are the staff.
I wanted to make it a special occasion as I was proposing to my girlfriend and Camilla the guest experience coordinator was just fantastic. Whatsapping, and even came in on her day off to arrange the special occasion. Her and Gerardo decorated the full room with rose petals, champagne, chocolate and balloons. The also filmed us coming in and arranged music.
Camilla made the experience so special for us. Having stayed in 5 star hotels in the past I always find guest experience managers to be very in your face and salsey but Camilla was so sincere and genuine. Her involvement in the proposal was just as special for her. She is an asset to the hotel.
Gerardo who is just brilliant showed us up to the room and told us everything we needed to know about the location.
Javier was brilliant with restaurant recommendations every night when we were stuck for ideas.
There is a large hill leading up to the hotel from the town but the hotel have that sorted. They give you free taxis down to the beach and the shopping centre from 9-5.
They have 2 unbelievable restaurants in Kar Bon and Char. Where we ate and were really impressed with. As well as the breakfast buffet. Great choice and the food was tasty.
All round a 10/10 experience and we will definitely be back.
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4.7
Google reviews (1126)
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Discover the sun-soaked paradise that is the La Isla Y El Mar Hotel Boutique boutique hotel, situated just a short walk from the beach within the popular resort of Puerto del Carmen. The sumptuous all-suite accommodation has a designer feel and the...
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4.7
Google reviews (1126)
Russ Mounsey
Highly recommend this hotel if you are looking for a luxury, relaxing holiday. The rooms are excellent and very comfortable. The staff are extremely friendly and attentive. The pool, although not very deep, it is heated to a comfortable temperature and is nice to dip into to cool off. A very clean complex. The location is OK, but if you like to eat out its a bit of an uphill walk back to the hotel after you've eaten. I'd say worth it though and we will visit again.
Kira
Myself & my husband stayed here on our honeymoon. The place is absolutely amazing. It is adults only which we loved. The staff go above and beyond, they really do provide 5 star service. We stayed in a gorgeous suite with a lovely hot tub outside on the balcony area. This particular room was outstanding, it had a lovely greenery within the room which was very cool!
The actual architecture of the hotel is really behold. Everywhere you go there’s something new to look at. We loved the pool bar / pool service. We used the spa services which were so relaxing and again, the staff were superb.
I’d highly recommend this hotel if you were thinking about it. I really couldn’t fault anything about our stay. We will definitely return in the future.
Kiera Knight
We’ve just returned from the most incredible stay at La Isla y el mar and cannot recommend it enough! The staff were amazing and so accommodating from our arrival to departure. We were surprised with a lovely bottle of cava in our room when we checked in, along with a complimentary beach bag and hat which we were told we could take home. We celebrated my partners birthday during our stay and the staff left a lovely surprise for us to return to after our day out. The hotel was stunning and immaculate from the rooms to the pool area. The food was great too! Truly the best hotel we’ve ever stayed in!
Ben Evans
Fantastic stay! The staff were extremely friendly and always on hand, super peaceful and relaxing & the food was of a high standard from breakfast buffet to pool food.
Would recommend to anyone after a chilled getaway.
Jill
Beautiful hotel. Pool beds very comfortable. Umbrellas need updating. Breakfast is fabulous. The staff are amazing. Super attentive and always smiling. Rooms are spacious. We loved it
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Paradisus By Meliá Fuerteventura is a 5-star hotel that is located in the southern part of the island of Fuerteventura, near the Sotavento Beach. This area is known for its natural beauty and is a great place to spend the day. Its various swimming...
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4.8
Google reviews (1680)
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The Royal Hideaway Corales Beach - Adults Only is a part of Barcelo Hotel Group's beautiful Costa Adeje resort. This hotel offers a tranquil environment with beautiful views of the Atlantic Ocean. It's also close to a number of beaches and is ideal for...
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4.8
Google reviews (1680)
Tim Bartlett
Incredible hotel and staff. Will recommend to everyone. Rooms are well appointed and situated in a perfect location for walking around and a very impressive sunset. Staff was incredible and made our stay very special on our birthdays. The hotel food was delicious on every level, breakfast & small bites to Michelin star restaurants which will change your life! Wish we didn’t have to leave , thank you!
Jakob Reeve
We stayed at this hotel for a week on the adults-only side and absolutely loved it. The hotel is of the highest standard, from the incredible breakfast — one of the best we’ve ever had anywhere — to the beautiful pool area and amazing rooms overlooking the sea and the small town. Every part of our stay exceeded our expectations, and we genuinely have no faults to mention.
A special shout out to Olga, the yoga teacher, who we saw every morning at 8:30 by the pool — starting the day with her classes was a real highlight. She also kindly adapted the sessions for my pregnant wife, which made her feel very comfortable and happy. We also really enjoyed the massages and afternoons spent relaxing in the spa, as well as making use of the gym.
This hotel truly has everything you could need, and all of the staff were so friendly and welcoming throughout our stay. We will definitely be returning in the future.
tilly mitchison
Overall the hotel is really great. Everything is amazing the service, the rooms are really comfortable and the beds are massive.
We sat at the pool every day and the service was great especially from Yosniel. They make the beds up for you and bring drinks/food to your table.
The only improvement we would make is to the evening buffet as the food is a bit basic and you have to stand waiting for your food as it is cooked fresh which can mean your waiting for longer periods of time.
I think if we came again we would probably only do breakfast included and go out for dinner as there are many nice restaurants nearby.
Otherwise the hotel is great.
Meike de Vries
Truly flawless hotel stay – would return without hesitation
From the moment I arrived, this hotel exceeded all expectations. I was welcomed with champagne and macarons in my room—a lovely detail that set the tone. The room was spotless, quiet, and beautifully designed. I slept incredibly well—the bed was so comfortable.
Despite some reviews mentioning traffic noise, I experienced complete calm. I could hear only the breeze and distant waves, which made the whole stay feel incredibly serene.
The staff were exceptional: warm, professional, and always available. Housekeeping came twice a day, so everything stayed perfect—and you can easily get extra water or anything else. The gym was clean, well-equipped, and offered complimentary water and towels.
I also booked a sports massage at the spa, which was absolutely top-tier. They asked all the right questions and delivered a professional, caring treatment. A special thank-you to the massage expert—Grace (I think?)—she was excellent.
Breakfast was generous and of high quality. This was one of the most peaceful and well-managed hotel stays I’ve had in years. Great value, outstanding service—I would come back anytime.
Kay Hodge
Lovely hotel! The food is healthy and beautifully presented. Breakfast was exceptional and extensive, with a variety of sourdough bread and jugs of a choice of freshly made smoothies. The beds are huge and soft, the showers are large and powerful.
Yoga and aqua classes by Olga and Paola were a great addition.
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4.4
Google reviews (2732)
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Looking out over the sparkling Atlantic Ocean in a privileged position is the Paradisus by Meliá Salinas Lanzarote, a charming escape sitting in the heart of sun-soaked Costa Teguise. This chic 5-star establishment boasts an indulgent all-inclusive...
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4.4
Google reviews (2732)
Simi Lakhani
Was a great location near the beach
A good all inclusive hotel that has decent facilities - was difficult as vegetarians as buffet has no vegetarian options. The included restaurants are better for vegetarians but they were difficult to get a table at.
We did the reserve option which we would recommend as it was much more relaxing and did not feel busy despite the hotel being fully booked. The reserve staff (particularly Lucia) were very helpful and accommodating with regard to meal options and activities.
Overall a relaxing stay.
Steve H
A brilliant hotel. A true 5 star experience from the first moment to the last.
The location is amazing, on a beautiful coast.
The staff are superb, the food is top notch and facilities are first rate.
It’s impossible not to have a good time here.
We also visited in April 2024.
Likely will be back in 2026..
Also, it’s awesome for cycling here.
Mike Mullen
This is a great looking hotel with equally great service from the staff.
Rooms and all public areas are kept very clean. Maid service was really good. Nightly turndown service,imo bar was good and restocked daily.
Both pools were well provided with sun loungers and parasols. No problems obtaining position in sun or shade.
Food was mixed. Some very good dishes and all of a high quality. On several occasions only 1 of 4 coffee machines was reliably working. There was an over reliance on melon when providing fruit at breakfast and dinner. Perhaps the worst issue was the lack of or mislabelling of food. I hope the hotel is wary of this when guests come forward with dietary conditions.
This is a good hotel but unfortunately not a great hotel. We stayed in The Reserve and the reserved pool, breakfast restaurant and snacks in the Lounge were all appreciated but not really worth the additional room rate.
Marcus Thornton
Just come back from a short 5day break and what an amazing experience.
From the momement you arrive to departure you are more than looked after.
Lucia from the reserve team gave us a great tour of the hotel and even made sure we had the best sea view from our room. She went out her way to get wanting to get us booked in for dinner as we were only there for a few days. The room itself is stunning and very well presented. House keeping staff were excellent.
The reserve pool bar/restaurant has an excellent selection of drinks and food was delicious. Thanks to Jonathan for the mojito's- best ones we've had. Also want to mention Carolina for her excellent service - she couldn't do enough for you.
They hotel itself is located perfectly and you have everything you need inside the hotel and outside.
If you want peace & quiet and to feel completely relaxed this is the hotel for you. We can't wait to come back and stay and one the villas.
Thanks again for making the trip something to remember.
A R
I had the most incredible experience at Salinas Resort! From the moment I arrived, I was blown away by the exceptional hospitality. The staff truly goes above and beyond to ensure every guest feels valued and cared for. Lucia and Paula were attentive, friendly, and always ready to help with a smile. Whether it was arranging special requests or offering personalized recommendations for local activities, they made our stay feel so special. Ivan at Samira made my birthday extra special with dessert and singing happy birthday. The attention to detail was impressive, and it’s clear they are dedicated to creating an unforgettable experience for their guests. Because of the great staff, we’ll look at Melia before booking our next trip! We highly recommend it to anyone looking for a relaxing and top-notch getaway!
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4.6
Google reviews (167)
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Jet off for a magical holiday of a lifetime at RedLevel at Gran Meliá Palacio de Isora, a 5-star getaway on the southwest coast of the beautiful island of Tenerife, in the town of Alcalá.
With access to all of the fantastic facilities at Gran...
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4.6
Google reviews (167)
D. S.
Avoid at All Costs – A Nightmare Disguised as Luxury
Rating: ★☆☆☆☆ (1/5)
We spent two weeks at Red Level Gran Meliá Palacio de Isora, expecting a premium, adults-only luxury escape. What we received was the complete opposite – a holiday filled with disappointment, frustration, and stress.
Here is a full breakdown of what went wrong:
⸻
🪰 1. Fly Infestation & Poor Hygiene
The entire resort is overrun with horseflies and biting insects. They’re on sunbeds, in restaurants, even in food trays. The smell of sewage near some areas and the presence of bird droppings on furniture add to the disgust. You cannot sit or lie down anywhere for more than a few minutes without being attacked by insects. Hygiene standards are simply unacceptable.
⸻
🧒 2. “Adults Only” Is Misleading – Children Everywhere
This hotel is sold as Red Level Adults Only, but that’s only true for breakfast. For lunch and dinner, guests are sent to the main hotel with families and screaming children. This is not the exclusive, adults-only experience we were promised. In fact, it is a clear case of false advertising.
⸻
💸 3. Hidden Costs Despite Luxury Upgrade
Despite paying for the highest all-inclusive luxury package, we encountered:
• Bali beds costing €200/day, even though they were included at other Meliá Red Level resorts.
• Drinks chargeable in restaurants, even though they were free at the bar.
• A “snack bar” for lunch offering only apples and cake.
It’s shocking how much was excluded or restricted, even with the highest tier package.
⸻
😠 4. Disrespectful Staff After Complaints
After we voiced our concerns, we were treated coldly and ignored.
Worse still, some waiters made derogatory remarks about guests in Spanish, assuming we didn’t understand.
This is unprofessional, disrespectful, and absolutely unacceptable in any hotel – let alone a supposed 5-star luxury resort.
⸻
⏳ 5. Chaos and Lack of Organization
Long queues of up to 30 minutes at breakfast, unfriendly waiters, chaotic restaurants full of noise, and no real Red Level structure during the day.
It felt like a budget resort at full capacity, not a premium 5-star experience.
⸻
🧾 6. No Real Compensation
We received an upgrade of our room, which we did not ask for – and which did not solve any of the actual issues. The room was fine.
What we needed was peace, service, and the luxury we were sold.
Instead, we received empty gestures, such as being offered a Bali bed for one day as if it were a gift, even though this should have been included.
⸻
📉 7. Our Feedback Was Not Taken Seriously
Despite multiple polite attempts to explain the issues, we were met with copy-paste responses and generic apologies.
It became clear that honest feedback is not welcome here – it is ignored, downplayed, or blamed on third parties. We even heard from others that this is a known pattern.
⸻
Final word:
We paid over €10,000 for what turned out to be a stressful, degrading experience. We spent most of our time in our room, just trying to avoid flies, chaos, and disappointment.
This is not a luxury escape – it’s a highly overpriced trap.
If Meliá does not address these issues soon, their brand reputation will collapse – and this hotel will be the reason.
🔴 Avoid at all costs. You will regret it.
Raymond Hill
The standards at this hotel are very high.
It is one of the best hotels we have ever stayed at (includes Hawaii and Bali).
I like the segregation of "adults only" and families. It enabled a peaceful, relaxing stay.
(Note : Master Suites are located in the families area)
Some pools are heated.
We found the service excellent, attentive but not invasive (we were all inclusive)
Looking forward to our next stay.
Liutauras Ceprackas
BE AWARE: If you have any respiratory issues, this hotel may not be suitable for you! The air conditioning system is plagued with black mold, and the smell is unbearable. Rather than addressing the source of the problem, they’ve opted to mask the odor with artificial fragrances, which essentially means they’re just poisoning their guests. (Check out the video I posted for proof.)
Sea View?: Don’t expect the promised sea view—it’s more like a view of a concrete wall. If you want to see the sea, you’ll have to stand on a chair. Additionally, there’s no clear boundary or control over who can enter the "Red Level" area, which takes away any sense of exclusivity.
Noise and Pool: To top it off, there was a party right outside our balcony, which made it impossible to relax. Also, the pool at the Red Level is at least 2 degrees colder than the adult pool at Gran Melia, although the service at the pool was decent.
Overall, this hotel is definitely not what it seems, and I wouldn't recommend it based on my experience
suki bassi
Staff , facilities and location absolutely wonderful ! We were half board and had access to many a la carte restaurants which saved us the experience of over eating in the huge buffet !
Walks along the promenade were always a delight and loved the different classes during the day .
The red level bubble is special and serine .
Only issue were constant flies and birds in the food area . There needs to be an indoor space option on the ground floor where breakfast etc is served .
Thomas Schönefeld
The resort is attractively designed but located in a rather remote area. There are few opportunities for strolling or activities outside the hotel. However, for guests who wish to focus entirely on the hotel facilities, this location is ideal.
Our room in the Red-Level section was generally well-equipped but in an unacceptable condition upon arrival. The bathroom still contained organic remnants from the previous guests. Despite our immediate complaint, it took two days for the cleaning to be carried out. Considering the room price and the luxury standards of the resort, this is absolutely unacceptable.
As an apology, we were offered a bottle of sparkling wine, which we found inappropriate. However, we chose not to comment further on this.
The prices for wellness services are significantly above average, even for a 5-star resort.
In summary, while the resort has potential, substantial improvements are needed in terms of cleanliness, service, and pricing.
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4.8
Google reviews (1208)
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The sky’s the limit when it comes to having a great time at the 5-star Paradisus by Meliá Gran Canaria. This fabulous all-inclusive escape is located right next to a beautiful sandy beach in San Agustín and boasts several top-quality eateries to...
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4.8
Google reviews (1208)
Melania Romanelli
If you're looking for the perfect blend of elegance, comfort, and true hospitality in Gran Canaria — look no further than Paradisus by Meliá.
We recently stayed here and from the very first moment, it was clear: this is not your average resort experience.
Everything — from the atmosphere, to the staff, to the location — is built around making you feel completely taken care of. There's a calm sophistication in the air, a kind of natural luxury that doesn’t scream for attention but simply surrounds you.
The staff was exceptional. Every single person we interacted with was not only professional, but genuinely warm and attentive. You don’t feel like a guest, you feel welcome. That makes all the difference.
The location itself is stunning, nestled between palm trees and the Atlantic breeze, perfectly integrated with the surrounding nature but also elegantly refined in every detail. The decor is modern and curated, but still manages to stay intimate and relaxed — a rare balance.
And now, let’s talk about the real highlight: The food.
Easily — and we say this with full confidence — the best hotel cuisine we’ve ever had on the island.
Every dish was thoughtfully prepared, beautifully presented, and full of flavor. From breakfast to dinner, everything felt gourmet but not overdone. It’s the kind of food that respects ingredients and surprises you with balance and depth.
We only stayed for a short getaway, but we left knowing one thing: if we ever plan another escape within the island, this will be our first choice — no doubt.
🔥 Recommended for: Couples or families looking for a refined yet relaxed getaway, travelers who value exceptional service and culinary excellence, anyone needing a break where everything — truly everything — feels just right!
Aaron Little
Loved this place. We travelled first week in May. With 20% gold membership discount via Amex we had a Reserve Ocean Front room for £1,250 for four nights but spent five full days there. Absolute bargain. The resort was very quiet when we were there. The service was top notch. You could walk into any of the eating areas and have table service at lunch and dinner. If you are without kids the reserve is worthwhile. This gives you table service at breakfast the adult pool and buffet all day. Whilst there is a menu at breakfast they will serve you anything they have with a smile.
Cocktails in the bar were great each evening, large and very strong! I cannot think of a single piece of negative feedback.
Dominic Dunn
🌟🌟🌟🌟🌟 Amazing Stay at Paradisus by Meliá!
We had such a great time at Paradisus by Meliá—definitely a 5-star experience all around. From the moment we arrived, everything just felt easy, relaxing, and well taken care of.
Big shoutout to Marina, our concierge—she was absolutely lovely. Super helpful, always checking in to make sure we had what we needed, and just really kind throughout our stay. She made a huge difference in how smooth and enjoyable everything was.
The food was amazing, including the buffet (which had a ton of variety and was actually really good every day). We also had great meals at the restaurants—Jaime at Lemon Fish Bar was amazing and made some great cocktails. And Francesco at Ginger was fantastic—super friendly and attentive
We also loved the Destination Inclusive activities—the glass-making one was a standout. It was something totally different and a really fun way to get creative and try something new.
J Koria
This was our first time at Paradisus by Meliá Gran Canaria so we did not know what to expect as we went off the high number of 5 star reviews. However we are so glad we booked here as this hotel met all our expectations.
We had a fantastic time at Paradisus by Meliá Gran Canaria! The hotel is absolutely lovely—modern, spotless, and right on the beach. It felt luxurious and welcoming from the moment we arrived. The rooms are attended to twice a day by cleaning staff.
One of the things that stood out was the daily activity schedule. We especially enjoyed the glass-making workshop and the wine tasting. There is a mixture of wellness and fitness lessons on the timetable as well as a variety of evening entertainment.
The food was delicious, with plenty of variety and fresh options. There are 7 restaurants, 2 bars and a 24hr cafe at this resort. Highly recommend Lemon Fish and Paseta. All the staff have been incredible, especially the bar staff at Kanna Restaurant. Jamie & Luis went above and beyond—friendly, fun, and made the most amazing cocktails. Their service truly elevated our experience.
Highly recommend this resort for anyone looking for a relaxing yet engaging holiday in Gran Canaria.
Sanjay Patel
Lovely Hotel with Great Potential – But a Few Things to Work On
Review from Room 543
I’ve got mixed feelings about this hotel. There are definitely some amazing highlights – the facilities are top-notch, the rooms are beautifully clean and modern, and the overall design is really impressive. I especially loved the Ginger Bar – the service there was outstanding, and the food and drinks were honestly some of the best we had during our stay.
The pool area is excellent too – great for relaxing and very well maintained.
The staff deserve a special mention. Everyone was so friendly and welcoming. Ivan and his team were fantastic, and a big thank you to Daniela – no matter what time you saw her in the morning, she greeted everyone with a smile. Little touches like that really make a difference.
That said, there are a few areas where the hotel fell short for me. While it’s clearly positioned as a premium hotel (and priced accordingly), I felt it missed the mark in catering for families with young children. The buffet was the biggest letdown – not much variety for kids, and oddly, some items that weren’t available there could be ordered at the Ginger Bar, which didn’t really make sense.
The desserts were amazing (10/10!), but the general food offering, especially at the buffet, just didn’t hit the mark – I’d have to rate it 1/10. That’s a big contrast for a hotel trying to appeal to high-end guests.
Would I come back? Maybe – I’m not sure yet. There’s a lot to like here, and with a few improvements, especially around the food and family-friendly options, it could easily be one of the best resorts out there.
My Ratings:
• Overall: 8/10
• Ginger Bar: 10/10
• Facilities: 9/10
• Desserts: 10/10
• Food (buffet): 1/10
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4.9
Google reviews (597)
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Immerse yourself in the magic of Tenerife with a stay at Royal Hideaway Corales Suites, a magnificent 5-star escape in the charming coastal fishing village of La Caleta. This sensational guest retreat close to the beach and azure waters is shaped like...
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4.9
Google reviews (597)
Iris P
This is our family’s fourth visit to the hotel. We have always been very satisfied. The service is excellent from the moment you step out of the taxi upon arrival until you check out. The rooms are spacious and modern, and all facilities are exceptional. The breakfast is fantastic, and Justyna, the breakfast host, is wonderful and welcomes you every morning with a big smile and has everything perfectly under control. We’re already looking forward to our next stay.
Alex Bostock
We've been back to this hotel three times and I can truly say this hotel is faultless. Everything is just wonderful and is fantastic for kids too. The rooms, food and service is simply 5*. If you love your restaurants and food then this is the place to go!!
What really makes it special though is the staff. Each and every single person are lovely and make your stay extra special. They are a credit to the brand. Justyna at breakfast with her infectious smile and happiness just starts your day right. She is everything this hotel represents. Plus another special mention to Gaia who also made our stay fantastic.
Will be going back there again and again.
Svetlana Pocajt
We often come to this hotel as a family because there are activities and amenities that appeal to each of us. For our youngest daughter, it’s the kids club—she practically never leaves it. My husband and I enjoy the sports activities available both inside and outside the hotel. Each of us finds something we really like.
We’re always happy to see familiar staff members who are still working at the hotel. For example, Kristina is someone everyone remembers fondly, as she has been warmly welcoming guests at the breakfast restaurant for years.
In short, this is a place where you can truly relax and "recharge your batteries" for everything that comes next. I wish them continued success in their great work. Every time we come—the hotel is full.
T. S.
This has been the third time we visited Royal Hideaway Corales Suites with our family. Every time it has been a great pleasure staying here.
Location wise it is close to the airport (20 min drive) with lots of restaurants close by. Especially in La Caleta you can find plenty of different places to eat during the evening.
Breakfast is a must at the hotel; superb quality of many different food choices and great coffee ;-). Hosted by Justyna who is very friendly and gives you a warm welcome every morning! Also, the rest of the staff at the restaurant is always there to ensure you have a great start of the day.
Also, due to the distinction between the hotel for adults only (next to Royal Hideaway Corales Suites) you can comfortably enjoy your food with the family as it is a kids friendly setting.
Pools are great, never too busy, but lots of seating around it. Fair prices for food when sitting at the pool (Starfish) with professional service.
Rooms are spacious and well maintained, not feeling outdated at all. Every room has a large balcony where you can watch the sunset in the evening. Gym facilities are good and not too busy.
Would highly recommend the hotel and we’ll definitely return for another holiday next year!
filip caesemaeker
Our stay at this hotel was nothing short of exceptional. From the moment we arrived, the service was impeccable—attentive, friendly, and truly dedicated to making our experience unforgettable.
The hotel is situated in a breathtaking location, surrounded by stunning scenery that adds to the overall sense of relaxation and luxury. Whether you're looking to explore the area or simply unwind, this setting is perfect.
One of the highlights of my stay was the outstanding breakfast. The selection was extensive, with fresh, high-quality ingredients and a variety of delicious options to suit all tastes. It was the perfect way to start the day.
Overall, this hotel exceeded all expectations. With its perfect service, beautiful surroundings, and exceptional breakfast, I can highly recommend it to anyone looking for a top-tier experience. I will definitely be returning!
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