Rodney Bay Holidays

Anastasius James

Me and my wife have been coming to bay gardens hotel over the years due to Covid we didn’t come for a few years. We visited in May 2025 and the welcome and experience we had was exceptional. The staff always welcoming and welcomed us back with a warm embrace. Nothing was to much for them to do for us. If you’ve never visited Bay gardens hotel try and make it onto your bucket list of places to visit. St Lucia is PARADISE. 😀😀 Also exceptional Maureen in the restaurant was adorable. She made a point of remembering my first name when I came down to breakfast the following morning which was touching 😀

Curtis Greaves

I actually stayed at the Bay Gardens Inn. Comfortable rooms although they could use a bit of maintenance (bit of paint here and there). Great location. Phenomenal staff. The stay includes access to all of the Bay Gardens property amenities like the water park etc. Overall great value for money.

Aidan Nolan

The customer service at this hotel was very poor. Giving two stars instead of one because many of the workers were very nice and the facilities, food, and location weren't so bad. The rooms and furniture around the hotel and resort were a little dated, but decent. The real problem is very few of the staff members were helpful at all, with a complete inability to answer any questions we had. Many times there was nobody at the towel station or we were told no towels or no open chairs at the beach, and when we asked when lunch started at 1:10 pm, they told us it started at 12:30 pm but they were running late so it wasn't ready and couldn't give us a time that it would start. The menus apparently didn't have everything you could order as we saw people with different food, and some staff said you needed reservations for dinner and some didn't and we never actually had to make one which was weird since we were told the first night that we would need to. With the all-inclusive package, staff were contradictory and sometimes made you still sign a bill and others acted confused when I asked if we needed to. The food itself was pretty good, but the service was extremely slow. The same was true for the bartenders at both the resort and hotel in general. They were nice, but sometimes you got the wrong drink, or it would take super long. The place was just very confusing and inconsistent all around with the shuttle between properties sometimes being early or up to 20 minutes late. It seems like they could benefit from just more training and consistency because I think the workers were nice. For an all-inclusive experience that costs a lot of money, we expected much better and more professional service. Overall we had a great time in Saint Lucia, but the experience here and level of service really didn't match up to the beauty of the island and other people we met for taxis services and excursions.

Yesenia Santiago-Persad

Location is great close to restaurants and bars! Safe to walk day and night. Nice budget friendly place for kids and adults. Pools are small but you can take the shuttle to their main Bay Gardens Beach Resort to have access to beach, bigger pool and small water park. You can do their all inclusive package, half board (breakfast and dinner only) or breakfast only. It can be expensive in their restaurant if you pay out of pocket. I personally don't think the buffet was worth $130 that included food at 2 drinks. Their main fast food restaurant is KFC in case you travel with picky kids. Safe in our room didn't work. If you want to book a good tour do a private tour of Soufiere which had bananas and sauce tasting, pictures stops, drink tasting, cassava bread tasting, nature walk can be difficult for people with bad knees but the views of the Pitons are incredible, the sulfur springs (mud bath) was nice but can become crowded. Wear a bathing suit and bring towel. Warning, you will stink, but it is worth it. Waterfall was great! Bring money to buy things you may want to get. Overall, it was a good stay and I would come back.

Helen Reed

Everything about check in and arrival was excellent. We were served quickly and shown to our room with minimal wait time. Once we found our balcony, Shem Julien, our bar tender, saw us and invited us down for a drink at the bar. His friendly attitude and pleasant demeanour meant we. We’re very happy to visit his bar that was very well stocked. He was the perfect host and we are very happy to be served by him at the hotel again.

Anastasius James

Me and my wife have been coming to bay gardens hotel over the years due to Covid we didn’t come for a few years. We visited in May 2025 and the welcome and experience we had was exceptional. The staff always welcoming and welcomed us back with a warm embrace. Nothing was to much for them to do for us. If you’ve never visited Bay gardens hotel try and make it onto your bucket list of places to visit. St Lucia is PARADISE. 😀😀 Also exceptional Maureen in the restaurant was adorable. She made a point of remembering my first name when I came down to breakfast the following morning which was touching 😀

Curtis Greaves

I actually stayed at the Bay Gardens Inn. Comfortable rooms although they could use a bit of maintenance (bit of paint here and there). Great location. Phenomenal staff. The stay includes access to all of the Bay Gardens property amenities like the water park etc. Overall great value for money.

Aidan Nolan

The customer service at this hotel was very poor. Giving two stars instead of one because many of the workers were very nice and the facilities, food, and location weren't so bad. The rooms and furniture around the hotel and resort were a little dated, but decent. The real problem is very few of the staff members were helpful at all, with a complete inability to answer any questions we had. Many times there was nobody at the towel station or we were told no towels or no open chairs at the beach, and when we asked when lunch started at 1:10 pm, they told us it started at 12:30 pm but they were running late so it wasn't ready and couldn't give us a time that it would start. The menus apparently didn't have everything you could order as we saw people with different food, and some staff said you needed reservations for dinner and some didn't and we never actually had to make one which was weird since we were told the first night that we would need to. With the all-inclusive package, staff were contradictory and sometimes made you still sign a bill and others acted confused when I asked if we needed to. The food itself was pretty good, but the service was extremely slow. The same was true for the bartenders at both the resort and hotel in general. They were nice, but sometimes you got the wrong drink, or it would take super long. The place was just very confusing and inconsistent all around with the shuttle between properties sometimes being early or up to 20 minutes late. It seems like they could benefit from just more training and consistency because I think the workers were nice. For an all-inclusive experience that costs a lot of money, we expected much better and more professional service. Overall we had a great time in Saint Lucia, but the experience here and level of service really didn't match up to the beauty of the island and other people we met for taxis services and excursions.

Yesenia Santiago-Persad

Location is great close to restaurants and bars! Safe to walk day and night. Nice budget friendly place for kids and adults. Pools are small but you can take the shuttle to their main Bay Gardens Beach Resort to have access to beach, bigger pool and small water park. You can do their all inclusive package, half board (breakfast and dinner only) or breakfast only. It can be expensive in their restaurant if you pay out of pocket. I personally don't think the buffet was worth $130 that included food at 2 drinks. Their main fast food restaurant is KFC in case you travel with picky kids. Safe in our room didn't work. If you want to book a good tour do a private tour of Soufiere which had bananas and sauce tasting, pictures stops, drink tasting, cassava bread tasting, nature walk can be difficult for people with bad knees but the views of the Pitons are incredible, the sulfur springs (mud bath) was nice but can become crowded. Wear a bathing suit and bring towel. Warning, you will stink, but it is worth it. Waterfall was great! Bring money to buy things you may want to get. Overall, it was a good stay and I would come back.

Helen Reed

Everything about check in and arrival was excellent. We were served quickly and shown to our room with minimal wait time. Once we found our balcony, Shem Julien, our bar tender, saw us and invited us down for a drink at the bar. His friendly attitude and pleasant demeanour meant we. We’re very happy to visit his bar that was very well stocked. He was the perfect host and we are very happy to be served by him at the hotel again.

Mike Smith

What a great hotel. Good clean rooms for a reasonable fee. Great restaurant. It’s not next to the beach, but only a short walk. My only suggestion is, please improve reception and get rid of the Perspex screen. Reception need to be poolside the main entrance door. Plus a notice board ref excursions etc.

Caroline Ward

This hotel is paradise on earth. I cannot overstate what a wonderful experience we had during a 10 day stay at Coco Palm Resort. Nothing is too much trouble for anyone. Reception staff are welcoming , friendly and courteous. Serving staff are wonderful. Bar staff are great and cleaning staff are efficient and responsive. The food served in the restaurant is exceptional. Tasty, wholesome and plentiful. The pool area is fabulous. Great area to relax and enjoy the sunshine. The gym is air conditioned and kitted out with a range of fitness equipment. The rooms on offer include swim ups, garden rooms , garden view rooms and pool view rooms. The location of the hotel is superb for access to the local beaches and also the local town. They are literally a short walk away. I cannot recommend this resort more highly. Superb, relaxing and welcoming.

Michelle L

My husband Allan and I spent 15 nights at Coco Palm. We thoroughly enjoyed our stay. The resort itself might not have a 5 star rating, but the people working here should. When we first arrived, we were greeted by Vincent (Duty Manager) who was quick to make us feel welcome. Check in was effortless, with no surprises. The front desk employees were sweet, greeting us every morning and throughout the day. Special mention to Carleen, who was always so busy, but took time out to help you with whatever you needed. The hotel, grounds, pool and rooms were spotless thanks to the caretakers. Our chamber maid Yasmin was very accommodating and efficient. The buffet breakfast surprised us with its quality and diversity. We had several meals in the open air dining, which we very much enjoyed. The dining room and bar staff were spot on! We will definitely return for future stays in St Lucia and especially at Coco Palm. Thanks, Allan & Michelle, room 310

Brian Rineer

Spent two nights as a couple on vacation. Good location at Rodney Bay in walking distance of restaurants and Reduit Beach. Room was clean with plenty of space. Nice pool area. Friendly bar service and good drinks. Food at breakfast buffet was good, with a nice selection. Only downside was disorganized service at the front desk and at breakfast. Not a deal-breaker -- overall this place is still a good value.

Lenora Nelson

We had a lovely stay at Coco Palm. It was clean, comfortable and accessible to shops and restaurants, which was important to us. The staff were unanimously welcoming, polite, friendly and courteous so much so, that it would be hard to pick out, any one individual for praise. The following are observations which not complaints, are intended as constuctive: - we had a twin room but there was no where to put our luggage. Perhaps, we could have requested a rack of some sort; - again, in the bathroom there was no where to hang robes etc., for a two person suite; - certainly, not enough hangers for two women!. This was rectified once raised; - it was a great shame that the balconies on the first floor or beyond did not lend themselves to anything other than standing on for short periods of time. The balconies for the ground floor suites whilst more generous, felt a little exposed; - it would have been nice to see a little more variety in the breakfast offerings which, although plentiful, at times would have benefited from a little more imagination. We stayed for two weeks so, this became increasingly evident by week two - the pool was out of action for a few days which was unfortunate both for the guests and the staff. The undoubted jewel in the crown of this establishment is the hard working staff who couldn't do enough to make our stay enjoyable, despite it being a busy time with the Jazz and Arts Festival. True customer/guest focus was evident throughout!!😁 🙌

Daniel Ross

The staff members at this hotel were incredible - so friendly and accommodating from the moment we arrived for our wedding. The pool and swim-up bar were amazing, and the staff member who took care of us while we rented out all the cabanas was outstanding. They made sure we had everything we needed to make our special day perfect. Beyond the great service and amenities, the overall beauty of the hotel and the whole country is truly 5-star worthy. We feel so lucky to have celebrated our wedding here and would absolutely recommend this place to anyone.

Gee Riley

I’m gonna miss this place, my first time in st Lucia but certainly not the last. I had a really great time here.. what an amazing hotel, what an amazing staff.. so many people contributed to our wonderful experience I can’t thank them enough.. where do I begin?? The bartender at the pool Nahum thanks my brother, McGarvey and Kwesi who worked at the pool side, Enda, Rosemary,Alice, Marcellus,Shernicka, nicole, Meyer,Jolie, Tye, Shakira, Cindy and Kermelyn at the restaurant. John and Shane at the front lobby, Ali at concierge, Everlive at the bar. And last but not least Lise who cleaned our room.. there were so many others but these are the few people that I remember. I was too tired to make it out for Friday night street party, I’ll be back in the future at this same hotel and hopefully this same staff will be here to greet me upon my return thanks again for a memorable vacation

Raul Antonio Rodriguez

This hotel should be very good, but needs some renovations at rooms and overall building. The way to the rooms and rooms itself smells a little like humidity problem. On the other hand, I tried the breakfast and was complete and tasty. Also grab a coffee at their coffee shop, also very good. Staff is vert attentive and friendly.

Colin Hotseung

Phenomenal stay here!! We arrived at UVF airport and were greeted by our driver on time and as promised by the hotel. The drive was about an hour and a half. Very nice and knowledgeable driver, but the roads were pretty rough. Other than that, our stay in St Lucia was incredible! Very helpful staff, clean hotel, awesome entertainment (Friday night live music & Saturday St Lucia BBQ). The concierge was always present to help us with anything we needed. All charges were accurate and the staff was very transparent. Would 100% recommend!

Andrew Baker

Had a very relaxing and enjoyable 3 nights at Harbour Club. The staff were above and beyond great people. Our room was excellent and made use of our swim out terrace and would highly recommend. I was disappointed that there was no shuttle to the beach as I had read on their website there was a daily shuttle. There was a good selection of eateries at the hotel.

Orlando Pichardo

I feel that reviews are subject to the type of person. I prefer to stay at a Ritz Carlton or the Viceroy property. The people at the front desk are very nice. The beach is nice and clean. The water park was fun. The cost of the water park was included in the hotel fees. The actual property is bad. Out dated. Needs major repair. Bathroom toilet seat was broken. I was hoping the cleaning lady would notice the issue. Did not. Had to step up into a shower. Not comfortable. The restaurants breakfast buffet was gross. Missing food. Lacked people. There was no service at the beach. No one coming around which you typically see at a resort. The gym was outdated. Some people who did stay at the property were older.

Kavee R

My family and I love this resort. Everyone is friendly. The amazing beach with watersports is right off the resort and they have a floating park on the water. An ideal place for families. One area that can be improved is the organization of the on location restaurant during rush periods. There seems to be no system to when or how you will get your meal at busy times. If you don't remind staff at times you may just never get your meals. There should be a staff member to check on water and bread for each table and a numerical system to ensure orders are delivered in the order in which they're taken. The location is about 2 hours away from the airport and the winding roads and hills on the trip can induce nausea.

Lystra Haynes

Had a wonderful stay at Bay Gardens Resort! The staff were friendly and genuinely welcoming, the breakfast buffet was excellent, and the event activities were fun and diverse with something for everyone to enjoy. Highly recommend!

Mike Panekowski

First off this place is WAY too expensive for what little they offer! Unlike most other all inclusives, this place does NOT offer any type of snacks or ice cream,hamburgers,pizza or anything throughout the day as there is only 1 bar at facility and good luck getting a drink when bar is crowded!!! There are no servers on the beach to bring drinks so this means you need to walk all the way to the ONLY bar to get a drink and then carry them back with you only to spill most of them as you struggle to walk through sand and around 100s of people on beach who are all jammed together like sardines because beach is so narrow and its shared with every other hotel within a 10 mile radius!!! The lunches are normally buffet style with carribean type foods ONLY and if your ok with spicy chicken or fish thats your only meat option or you can request a menu which offers hamburgers along with other spicy carribean foods that you most likely wont want either!!! Breakfast is ok as at least that buffet has some breads for toasting and a place to have omelettes made along with other hot items that do not exactly go with breakfast foods but you may want to eat it at 7 or 8am depending on how hungry you are from last nights dinner which is yet another experience you will want to soon forget about!!!! Dinner? Oooo boy dinner!!! 630pm begins dinner and good luck getting out of dinner within 2 or 3 hours as it is the slowest process you will ever encounter as we normally waited anywhere from 1 hour to 90 or more minutes for our meal and most times the orders were messed up with foods missing or cooked incorrectly or simply too spicy to even eat and the wait for drinks and or desserts was just as long!!! Throughout the course of your all inclusive stay you will also be sharing all the amenities of this facility along with other guests from sister properties which make it even more crowded,more longer wait times and to be honest it's NOT really quite fair that while we pay high prices for our all inclusive we also have to share amenities with 100s of outsiders which means way less beach spots available,way too many people in lines for buffet and it's just not really fitting as those people should have their own buffets,and their own beach/pool areas but it's not like that which really makes the place way too crowded!! The overall experience is NOT what most will expect from a pretty expensive all inclusive as there is NOT any activities to do and the swim pool area while its quite large has only 15-20 lounge chairs available its almost impossible to get chairs to sit by pool and thats pretty upsetting because as mentioned the beach is always packed with people mere inches away from one another and by 9am there is no chairs or umbrellas available and your pretty screwed!!! If your seeking a quiet,romantic escape where you dont mind waiting forever for service and would enjoy long quiet stays in your room then this place is great for you, If your seeking activities,partying and having fun times with others like dancing and outdoor games then this place is NOT for you!!! If your looking to enjoy new foods of different varities this place is NOT for you either!!! Overall our room is gorgeous and clean and quiet which is great but outside of the room theres really not much upside to this facility that raises the bar and on a scale of A-E with E being terrible I would rate this place D+ - C- overall...

Trayanna W.

Fantastic family vacation location! Seriously. Kids Club with various activities and you can drop older kids off and pick them up for lunch or after afternoon activities. Amazing views and Splash Island water obstacle course was a blast! We did all-inclusive and kids ate free. Good, but slow (Island style) service. Rooms are a bit dated, but do the job. Don’t expect the Ritz, but it is an amazing, relaxed vibe and incredible views. We absolutely loved Bay Gardens Beach and St. Lucia. Definitely recommend!

April Jones

From the moment we arrived, our stay at The Landings Resort and Spa in St. Lucia was nothing short of perfection. This is truly a five-star experience in every sense of the word, and we cannot recommend it highly enough. The staff are absolutely incredible – genuinely warm, attentive, and always ready with a smile. From the front desk to the beach attendants, everyone went above and beyond to ensure our comfort and happiness. A special shout-out to the manager and director; their leadership clearly fosters an environment of excellence and professionalism that permeates the entire resort. Any request, no matter how small, was handled with efficiency and grace, making us feel truly valued guests. And the food! Oh, the food! Each meal was a culinary delight. The variety of options, the freshness of the ingredients, and the expert preparation meant that every dish was a memorable experience. Whether it was a casual lunch by the pool or a romantic dinner overlooking the ocean, the quality and presentation were consistently outstanding. The atmosphere of the resort is simply breathtaking. The lush, manicured grounds, the pristine private beach, and the elegant, spacious accommodations create an immediate sense of tranquility and luxury. We loved waking up to the sound of the waves and enjoying our morning coffee on our private balcony. Every detail, from the decor to the lighting, contributes to an ambiance of sophisticated relaxation. Beyond the key highlights, the "etc." truly adds to the charm of The Landings. The spa services were heavenly, the activities offered were engaging, and the attention to detail throughout the property was impeccable. If you're dreaming of a luxurious, rejuvenating, and absolutely flawless getaway, look no further than The Landings Resort and Spa. It's a slice of paradise with a team that makes it shine even brighter. We're already planning our return!

Stefani Scott

I will first start out with I am particular, but also just go ahead and book the trip because you won’t regret it. I researched this trip thoroughly as I do all of our trips, especially as a family of five. I picked The Landings because it seemed like the most luxury resort for families with an all-inclusive plan, the perfect room for us and trust me when I say they did not disappoint. Everyone was incredibly accommodating and incredibly kind. We’ve gone to several islands and I will say the St. Lucian people are the nicest (besides the employees/manager at the Cap 5 min away.) We did the three bedroom marina view Villa and I was hesitant. I love to have an ocean view/Beach view, but that was all they had available. Honestly, I would do the room again. The view was still so gorgeous and we had the hot tub on the deck that was utilized every single day. Also, we had three bedrooms and four bathrooms, along with the kitchen, living room, laundry and two dining areas- what more do you need? The drinks were also very good which that can be a problem at some resorts, also the coffee, so good!!! (Stellar I miss you) I’m trying to re-create my iced lattes and they’re just not the same!!! I also still crave the breakfast! My kids loved the pasta bar, and the fresh fish and rice and veggies fresh and yummy! Another important factor, the beach! You never have to wake up early to get beach chairs! How incredible is that? The beach is so nice, the water is so gorgeous and calm and clear. It is absolutely perfect for kids of all ages which is a huge deal! They also offer water toys and even tubing which I thought was really cool because I felt comfortable with my kids going tubing in the ocean which normally I’m not. If you’re on the fence about booking, just go ahead and do it you will not regret it! Even the head supervisors and managers would come in and check in on us and chat with us, it was truly just a wonderful experience and we all didn’t want to leave! The only thing to consider is how far you are from the airport, but you can arrange transportation and I highly suggest doing the VIP fast track and also the departure lounge so you can skip all the lines. A boat day is also a must! Feel free to email the resort with any questions before your arrival, there are also super quick to respond, which was really nice!

Evan Potash

The place is amazing all around. Great value, but the people that work at the landings were the most remarkable. I was impressed by the service from all but Amit, the manager from food and beverage went above and beyond. He deserves to run a resort one day. He truly cares about the client experience. Kudos to all! Thank you and we'll see you again next year.

Stephanie Holowaty

Just came back from an amazing stay at The Landings! We stayed in a beachfront walk out room with a plunge pool and butler. The rooms and patio were incredibly spacious and very well maintained. You are just steps away from the beach which was not very crowded and always had plenty of chairs available. We opted for the all inclusive package which worked well for our family of 5. Ate at all restaurants on property and had plenty of options for adults and kids. My kids especially loved dining on our patio everyday at lunch! Highly recommend staying here!!

Philip Wolstenholme

Good location but overpriced for the level of service and accommodation. The “plunge pool” for our 3 bedroom unit was a small outside tub for no more than two people. Breakfast buffet was good and other meals average for the price. Front desk argued with us and misled us on two occasions with a vague later apology.