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4.2
Google reviews (843)
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£1329
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Be welcomed to the St James's Club & Villas with a cooling tropical drink and the caress of the exotic trade winds. Sat on a small peninsula in-between two glorious beaches, this all-inclusive hideaway is the ultimate romantic destination. With enough...
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4.2
Google reviews (843)
Heather Marek
Overall it was a great stay. The staff were friendly and attentive. Service for the reserved dinner time slots were alittle too slow, and portions were too small. We should have ordered a few items maybe if that is possible. We ended up stopping at the buffet for alittle more food afterwards.
The music was always great to listen to in the evenings. We enjoyed sitting in the lounge chairs near the bar listening with a drink before and after dinner at the docksider.
Disappointed about the seaweed on the beach, but we understand it is seasonal and is constantly coming in. Too bad there is not a better solution rather than the tractors and by hand. Like a net or something quicker. We felt bad for them having to work so hard on that for so long too.
Didn’t realize how big of a resort it was and it is all pretty spread out so I could see how anyone older or with disabilities may struggle. It did help to keep us in better shape though.
Kelly Herrell
The food was better than my previous experience at Costa Rica Dreams. They said they have room service but only for an extra fee and only at night. Bottled water was an extra purchase as well. The resort was quiet and definitely not a singles dream which was fine with us. The staff was friendly and helpful. We stayed on the Atlantic side but could access the Caribbean side by walking 200 yards across the street. The spa was outstanding. I would not pay extra again for the Italian restaurant as it was a little disappointing. The nightly entertainment was fun. The jerk chicken was delicious. Don't be afraid to take a taxi in to town. Overall we were happy and felt very relaxed.
Caleb Demeritt
I recently visited st James club with my wife, 18 month old as well as 4 other adults in our party. After reading reviews I was worried about the service but We were greeted by 2 great front desk workers, one being Brianna and the others name started with a D and I know I’ll misspell it. They were great and very helpful. The clubs location is great while we were there it felt like it was empty which was awesome not feeling overcrowded when going to do things. We spent most of our time on the resort enjoying the beach which was great, great clear water and make sure to have piper give you a foot message. I also want to give a special shout out to Deshaun who works in the little store there. She was so helpful and even went to the store to grab diapers for my son as we unfortunately forgot to pack enough so she definitely. While the location was great and we had great encounters with the workers I’ll say the worst part of the trip was how slow it was to get food at all the restaurants . We went to the rainbow garden for dinner one night with a 6:30 reservation. It took 3 and a half hours. The service being so slow at the restaurants made it so by the time you were done eating you didn’t have much time to do other activities. St James needs to invest in making sure that people are receiving fast service even trying to grab a quick snack would take at minimum an hour.
Margarita Filinov
I'm usually not picky person when it comes to all inclusive, but I like all inclusive for the convenience of not doing anything than to relax.
The property is beautiful.
The beach is clean and the water is amazing.
To get a DRINK at the BEACH you have to go to the restaurant and get it yourself. There is no bar, close by, except at the pool area.
Gary Borer
I have read most of the reviews and I totally disagree with how people have complained about the staff. I found the staff to be amazing. They are always smiling and very friendly. We recognized Allison a member of the activity staff while visiting St. John’s town and she was so friendly offering to show us around on her own time. Each meal we met the most accommodating staff like Twana and Amie just to name a few. The grounds and views are amazing. You don’t go here for fine dining so leave your palate in Europe. The breakfast is substantial to begin the day. We paid the extra fee to eat at the Italian restaurant at night . You will love Roxanne and the music was enjoyable. I did enjoy the service at Eleven 11. The sunset cruise was fun.
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Up to 46% off
3.7
Google reviews (1380)
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£1329
Based on 7 Nights, All Inclusive, Including Flight & Hotel
A world of luxury, comfort, style and entertainment awaits at Royalton Antigua, a magnificent 5-star getaway in a sun-kissed Caribbean paradise setting. Located next to a glorious private sandy beach, this magical all-inclusive escape has everything...
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3.7
Google reviews (1380)
E Pot
The resort is gorgeous. The location is wonderful, great beach with clear pristine water, wonderful atmosphere and clean pools. My friends and I booked a reservation for a day pass almost 5 days in advance only to get there and find out that they never made a reservation under our names. The front desk employee was great. She was extremely patient and managed to fix our issue. However, every other employee at the resort was rude and the service was terrible. The employees at the bar were rude and didn’t want to make us our drinks, told us they ran out of straws and the drinks we wanted, but we saw other guests with the same exact drinks and straws when they ordered after us. At Score, the sports bar, we were seated for almost 10-15 minutes and then went to the bar and asked for it. They never handed us one. Again, there were other guests who got their menu immediately upon entry. We were really excited for a nice time, but were incredibly disappointed in the service and how we were treated when we paid a hefty amount. Not sure if we’ll be visiting again, but for what it’s worth, the resort itself was very pretty.
Rich Supkowski
The resort was fantastic!
Everything was clean, safe, and the workers were welcoming!
The rooms were clean, updated, and spacious. The pools, beaches, and watersports were 10/10.
The food was great at the Caribbean and Italian restaurants and the buffets but the steak house came up short. Most of the drinks were good.
We did not do diamond club and did not see a huge advantage while on the resort.
Jonathan Sinanan
I’d start off by saying that CANDIA IS THE ONLY REASON THIS RESORT GOT 4 stars. At first glance the resort can do with upgrading since it’s considered a 5 start hotel. The reception staff especially safiya or sopfiya was terrible, kept rolling her eyes, shocking they didn’t get stuck even laughed at us along with a pregnant worker in reception named tenisha at our frustration,Very rude. Onekia tried her best to help but still had the most horrible check in experience ever. Keys didn’t work, wrong room given the fully accessed our room by 7:30pm. Scores male bartenders at night were racist and sexist hated serving men, jeston is one name I remembered, the bar closes 2am but stopped drinks at 1:30am. Raquel and Shaniceia or Shanice as they call her, were terrible waiters, once reported complaints Shanice was pleasant and Raquel still shady but ok. The male bartenders at the beach bar sexist and racist as well. The female bar tender was excellent. The Caribbean restaurant was a horrid experience served me buffet food thinking I wouldn’t know. On to the positives. The beach was amazing, the rooms turned out to be ok. Reserving restaurants on the app was simple and successful. Wi-Fi worked great. I was able to eat at all restaurants I realized at the steak house if you don’t complain they will serve you crap. The steak I initially got was small like a leaf when I complained I got a juicy awesome steak, buffet was good just the staff behind the stations need to be happy to help. The activities were ok tho the guys from the vibe team were sexist only interacted with the females. The female dj was excellent and was very inclusive. The staff that made my trip memorable were, tenisha the pregnant receptionist (although she laughed at us with saffiya earlier) she eventually helped us access our rooms once saffiya was gone. Mandy excellent service,Khadijah was very helpful and nice to me but one time she was walking with Raquel the same waiter who had terrible attitude and she moved a bit cold but nothing too bad. Natasha s, rasheena, the facilities manager were awesome, jerimiah was accommodating and very kind, but the one person who stood out the most was CANDIA that woman had not a pinch of racism which we experienced a lot from staff, her professionalism and friendliness was top notch, she was like a mother to us, she definitely made our trip a total highlight and the reason why I gave 4 stars. I was initially going to give 3 but just remembering how pleasant she was changed my mind. The resort has potential to live up to being 5 stars but the workers have a huge part of that ratting due to favoritism, racism and sexist.
Shacaria Wyke
I visited this resort for a wedding and truly had a wonderful time celebrating with the wedding party and guests. However, when it comes to the resort itself, my experience fell short compared to other all-inclusive resorts I’ve stayed at.
First and foremost, **customer service is everything**. While no resort is perfect, exceptional service can make up for a lot—and unfortunately, that was lacking here. I observed that staff seemed to treat certain guests more favorably, particularly those they assumed had money. Sadly, this often translated to white guests receiving quicker and kinder service. Not all staff were unfriendly, but overall, the warm hospitality I expected was inconsistent at best.
**Room service**, which was included in my package, was unreliable. On several occasions, I placed orders that never arrived, and I wasn’t the only one—multiple guests shared similar frustrations.
**Cleanliness and maintenance** were also concerns. Many of us noticed a strong smell of mildew throughout the property, particularly in the rooms (photos attached).
Lastly, while the bride and groom chose a wedding package expecting a beautiful experience, weather conditions forced the ceremony and cocktail hour indoors. Unfortunately, the backup location was not prepared to accommodate guests comfortably. The reception space was extremely hot and humid, and the cocktail hour was held in a cramped hallway, which felt more like an afterthought than a proper venue.
For the most part, I enjoyed Antigua but will not be back to this resort.
ProfAir Estimating HVAC
We stay right now at room 10616 and we are currently staying at this hotel based on a strong recommendation from a good friend of ours. At first glance, we really liked the hotel. However, during our first two nights, our neighbors were extremely disruptive. They were drunk, slamming doors, and shouting. Our children couldn’t sleep for several nights.
We called security multiple times, but no action was taken. A few days later, when we once again approached the front desk, they told us everything was fine and that the issue had been resolved — those guests had finished their stay and checked out. But up until that point, nothing had been done.
We paid good money to stay at this hotel and relax, but we were shocked by how the staff handled the situation. Therefore, we do not recommend this hotel to anyone, as they show a complete lack of care for their guests.we reported this hotel to Expedia and our federal service,maybe they will change something on future for people who trust this pro
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Up to 55% off
3.7
Google reviews (660)
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£1349
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience the delights of the Caribbean with a paradise escape to remember at the 5-star Royalton Grenada, An Autograph Collection All-Inclusive Resort. Set beside soft sands and turquoise waters, this magical tropical haven is a world away from the...
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3.7
Google reviews (660)
Emma Eborda
Went to Royalton Grenada for a girls trip. We chose the Diamond Club that came with butler service and had a great experience. Our room had a swim out with an ocean view. We were surrounded by scenic views. There were enough food choices for even picky eaters. We all got relaxing massages at the spa. The entertainment at night was super fun! It was a memorable vacation. I would go back.
Calin Grecu
We stayed at this resort in April 2025. Conveniently located just a 5-minute drive from the airport, it's an excellent choice for families. The resort is spread across a large area and features multiple low-rise buildings (2–3 floors), offering a relaxed, village-like atmosphere.
A long stretch of sandy beach lined with trees extends close to the ocean, creating a peaceful and scenic setting. Despite the number of tourists, the beach never felt crowded, and the sunsets were absolutely beautiful.
There are two pools on the property, each with nearby bars and restaurants for those who prefer freshwater swimming. At the heart of the resort, there’s a charming park with a lake that attracts many birds, adding to the tranquil ambiance.
Dining options include a buffet and a few themed restaurants, providing good variety. The staff were consistently friendly and professional throughout our stay.
Near the reception area, there's a small coffee shop that also serves ice cream, cakes and sandwiches—perfect for a quick snack or a relaxed break.
The resort offers nightly entertainment, featuring local artists and performers, which we really enjoyed.
One important note: if you’re planning to explore beyond the resort, a car is essential. Walking isn't practical due to the long distances and lack of nearby attractions within walking range.
Susan Gordon
2 days stay the resort is very well kept. The food was the very worst I have tasted. Remember this resort is in Grenada and if catering for the people the food must be seasoned and keeping up with the Grenadians culture. Ms Lucy who cleansed our room job well done, friendly and you deserved a raise. The staffs was so courteous with the exception of one trolly personnel, who was the worst. He was sent to our rooms for pick up on our last day to take us to the lobby. He came took the white folks and left us in the outside stating he will return. We waited for 45 minutes several phone calls was made to the front desk one had to go to the lobby in order for him to come. Cuz he was not given a tip for the second time he took us up to the room. I am applauded at this behavior if this is his job why tips are based on the individual performance not black cs white. It makes me wonder. Again Ms Lucy to the rescue she made the inquiry to get us to the lobby cuz she was witness to his behavior.This must stop. We all spend money to be accommodated.
Rachael Markaroff
We just returned from a week at the Royalton. This was a hit for all our must haves. It was a 2 minute cab ride from the airport, the beach was incredible with good shade and tons of loungers. The resort was at full capacity during our stay however we never knew because of how well everyone was disbursed and things were mostly relaxed with that island vibe we needed.
Food was delish and we only camped out at the buffet. We found the variety enough and the food was plentiful. We were in building 17 which was close to both the beach and main entertainment/cafe/lobby area. We spent afternoons by the pool which had a great atmosphere thanks to Junior and the super awesome vibe team. There were activities/board games in the lobby bar area if you needed a break from the sun.
All the staff at the resort were kind and attentive. Our kiddos (4&7) loved hanging out at the kids club with Jovanna and her team.
We had reservations about booking here given some of the negative reviews however we are so happy we booked it and highly recommend to anyone debating it. We also met many other guests from Canada, the UK and US who felt the same.
Special shout out to the following Royalton staff who made our trip memorable and went out of their way to provide the utmost level of service. We will be back!
Server staff
Amaya
Zoe
Jenelle
Carol
Brian
Cooks and Kitchen Staff
Adrian
Team Vibe/ Kids Club
Junior, Molisha, Dontee, Jovanna
Kaneez Odgers
We just retuned from an 8 night stay at Royalton Greneda. We are member of Prime travelers/Travel smart club and have stayed at several Royalton's since 2017.
First let me say the resort setting is beautiful! It is very close to the airport which is also convenient. We loved that we could travel around the island easily by cab and found the people in the area very friendly. The cabs are nice and if you ask they tell you the price upfront which is great. The food on the resort was pretty good. Shout out to the Ma Maison where it was delicious and the Indian was good as well. Grazie (Italian) was ok and the buffet had a lot of choices so we were happy. Nibbles (Pool bar) was also good for quick bites and lunch.
We had 2 ocean view rooms in building 14. Our room was on the 3rd floor and our sons were on the 2nd floor. Our room was very nice (gorgeous view). Our kids room had a dirty floor and comforter as well as some insects in the room. They did deal with this when we asked so it ended up ok. Our housekeeper, Finda, was a gem! So friendly and helpful. She left us little notes and even decorated the room for us. The house keeper for my sons however, not so much. She failed to clean their room one day, did not leave towels another and was generally very unfriendly.
We would really like to thank Kenisha, Finda, Yolanda, Joshim, Jenelle, Abigayle, and Akim for their help and service in making our holiday lovely.
I would like to say that the service at the Diamond club was beyond disappointing. Having been to many Royalton's we always enjoy the lounge area, however here we tried to avoid it. From the moment we arrived it was clear there was an issue with our reservation. Lots of side glances between the staff and whispers. When I asked if there was a problem I was dismissed rudely. Chantal and Monique were particularly dismissive which we did not appreciate. As club members we are always given a Butler or concierge person, a tour of the resort, told the amenities we can expect etc. We were told members here do not get a Butler which is fine, however we were given no tour (or any orientation, no offer of dinner reservations and no one explained to us that there is a app to make reservations. We were told that our concierge would contact us that day. When we had no contact the first or second day I went back to ask and was told to go to the lobby to meet her. When I got there they informed me she was off. Turns out she had our first 2 days off....why not jut tell me that instead of making me wait and run around trying to find her?? Also, when I asked who was covering for club guests I was just told no one knew. I asked for conditioner for our rooms and was told "we have to check"....check what?? Took 2 days to get it until our concierge got it for us. After we made contact with her everything was smooth and we enjoyed ourselves, but before that it was NOT fun. Some of the staff here are wonderful other's need lesson's in customer service. You will get big sighs, eye rolling, no smiles from some, while other's that I mentioned are sweet and helpful. We are not high maintenance guest, but to expect courteous service. It was not until I emailed Prime head office that we started to get that.
All in all we did enjoy our trip after a rough start and would recommenced Grenada. I am hopeful that Royalton there can work on improving some of their service.
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Up to 37% off
4.3
Google reviews (1077)
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Switch off and relax into the Caribbean spirit at Antigua’s most laid-back adults-only resort. Pineapple Beach Club is located on a picture-perfect bay of silky-soft white sands and a sparkling turquoise sea - a perfectly tranquil spot for water sports...
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4.3
Google reviews (1077)
Beth Steinbruck-Phillips
A most delightful resort. Great food and drinks, beautiful beach and water. I would love to return again one day. Most employees are very friendly and willing to bend over backward for you. The island people are very kind and proud of their wonderful island home.
Cate Shores
This is the first all inclusive resort I’ve been too and it was worth every penny! My husband and I had an excellent trip. The room had an amazing view and we sat on the deck every night. The bbq restaurant was a favorite spot to eat. The water was perfect and the pools were always clean. Amazing staff, so kind and professional. I would absolutely come back!
Shania Cooper
The best all inclusive stay! Everything within walking distance, lots of things to discover! Beautiful beach, games, great staff… and the food, AMAZING! Loved every second of staying here!
Alyssa Sawyer
We absolutely loved the Pineapple Beach Club! It is on the Atlantic side so the water can get a little rough depending on the way the wind is blowing. But most days it was beautiful. Great snorkeling near by, service is great, room was great. Be sure to have Denie take you out on the sailing catamaran. Great guy, very friendly, and a bubbly personality! The turtles and the local cats made it all the better as I'm a huge animal person. We would definitely stay here again!
Miriam Islas
This was one of the best all-inclusive experiences I’ve had! The people there are so friendly, the beach was just breathtaking and the food was also one of the best! There were activities every day, not to mention the other excursions they offer and the SPA! Omg the massages were amazing. I would 100% be back!
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Up to 40% off
4.1
Google reviews (893)
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£1749
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Nestled in lush tropical greenery, Coco Reef Resort & Spa is the perfect place to enjoy the beauty of Tobago. Set on the sparkling shores of the Caribbean, it boasts a pristine private beach and swimming pools secluded in palm trees. Make yourself at...
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4.1
Google reviews (893)
Monika Kandziora
Coco Reef Resort in Tobago is a true paradise. The stunning beachfront location offers breathtaking views and a serene atmosphere, perfect for relaxation. The staff is exceptionally friendly, making us feel welcome from the moment we arrived. A special thanks to Mr. Graham, the wonderful hotel director, for his customer-focused approach. The airport is conveniently close but completely silent. Delicious food, a fantastic breakfast, and the Manager’s Welcome made our stay unforgettable. A big hand to the Coco reef team from the breakfast, especially Patrice.
Daniel Anderson
I agree with the other reviews. Although this is the nicest hotel on the island, its overpriced. The views and beach are breathtaking, the (free) breakfast area is immersed around the beach, the staff is friendly and attentive, and the grounds are also well-kept. Wifi is iffy in the hotel rooms. They offer same-day laundry service.
Tim Hosein
Has the potential to be a 4 star but the years have caught up and it was not maintained. Creaky doors, dirty floors, potholes in car park etc, the details are missing. Wi fi is very weak for 2025. Staff are great though. Location, beach, scenery are excellent. Very little amenities for elderly and handicapped.
VSR Boston
This had been one of my favorite spots to enjoy the ocean and the Rock barrier that prevents the waves from crashing in giving the feel of an ocean salt water pool. NOW THEY ARE ALLOWING THESE COMMERCIAL BOATS INSIDE LITTERING THE SEASCAPE VIEW. THIS KILLS THE ONCE TRANQUILITY OF THIS SPOT.
Raynard Patoir
I didn't stay at the resort, I was there for a celebration. They catered and the food was excellent as well as the staff that served us. They were very, very good and professional to the point where I am planning on spending a vacation there.
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Up to 35% off
4.1
Google reviews (304)
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£859
Based on 7 Nights, Room Only, Including Flight & Hotel
Blissful Caribbean sunshine, laid-back tropical vibes and a prime location make the Worthing Court Apartment Hotel, in Barbados, a superb choice for a dream escape in paradise. Just a stone’s throw away from a gorgeous stretch of soft white sandy beach...
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4.1
Google reviews (304)
Rose Beresford
Great location, lovely people. Accommodation is basic and clean. It could be much better but poor attention to detail. It was more than fit for purpose and staff are nice. traditional bajan food is great - bread pudding - absolutely delicious ! my husband said it’s the best souse he’s eaten - than you Ms Joy.l! it suited us and we will define lay go back
Miss1404M
Room was great, basic but everything we needed was there. Cleaner was absolutely lovely, room was spotlessly clean. Good size balcony. Only issue was every morning around 6.30am a man would come out with a leaf blower from a neighbouring office block. (I know it’s out of the hotels hands but it was still very loud). We were at the back of the hotel near the gate leading to Masseys supermarket.
Reception. Very friendly and welcoming.
Bar/restaurant. Unpredictable mood of the lady there. (Joy) Often made people feel uncomfortable and unwelcome. One night nearly waited 2 hours for food, it wasn’t the kitchen fault, found out in the end they didn’t get the order. We decided to walk away and visit many of the other many good eateries around. We even complained to the gentleman that said he owned it, he didn’t seem that bothered.
Location was ideal for us.
Pool facilities were ok. Only 10 sun beds around when I counted, which were reserved very early. Which was frustrating when you wanted to come back after a busy day out. One lady even reserved 2 for herself, one in the shade, 1 in the sun. Definitely a particular clientele there (retirement age).
Sun beds also in desperate need of replacement.
Good hospitality facilities for check out.
Would we stay again - probably not.
Rose Delilah Gesicho
Enjoyed my stay at Worthing court Apartment. The service and staff were amazing. Perfect for a solo traveler as it’s in a favorable location. Highly recommend. Had an excellent stay
karen seaman
Staff are welcoming and efficient, our superior room was pretty with a high vaulted ceiling. The hotel location is perfect for exploring using local transport. The views are ok and the only downside is the road noise. The pool, although small, is perfect for cooling off and loungers and bar area are great. We prefer to be independent and not to be tied down with hotel meals and tours so for us Worthing Court had the best of both worlds.
Carla Alexander
Perfect almost,, rooms/apartments are nice and clean but needs a wee makeover. Staff are caring and friendly, pool is small but nice and clean,
Jade on reception is a superhero, she goes above and beyond to help with any problem.
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4.3
Google reviews (903)
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Beautiful stretches of silky soft sand and a bright turquoise sea lead the way to an idyllic Caribbean holiday at Butterfly Beach Hotel in Barbados. This charming resort boasts lovely swimming pools and whirlpools overlooking the beach, with a...
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4.3
Google reviews (903)
J Deane
Brilliant service, some of the best we’ve experienced anywhere in the Caribbean. Quick and easy check in and check out, clean, well stocked rooms/kitchenette with incredible views. Great local breakfast. VERY comfortable bed and quiet bedroom. Lovely local art decorating the walls and I even purchased a piece from the gift shop before we left. Overall a very relaxing stay and left feeling well looked after. Would be thrilled to stay again.
CJ Beauty
Visited with colleagues who belong to the same organisation as I do for breakfast. Breakfast was a buffet, and it was good and reasonably priced. However, I found that the waitress was not very friendly and cleared the plates before persons decided they were finished. There was a guy who was refilling the buffet table, and his posture suggested that he didn't want to be there. Only one person spoke to the group when we asked questions, and she was called away. It seems as if staff were not allowed to speak to guests or more importantly, locals. After eating, I usually take a walk, but as the sea was so rough, the gate was locked to prevent guests from wandering onto the sand. The sea was really rough and the waves were coming over a part of the wall. A few of us decided to sit in the lounge chairs that no one else was sitting in. However, we got the message that we are not to sit in the chairs, and it is only for paying guests. I guess our payment for the breakfast wasn't enough. Even though the policy might be for in-house guests, the way it was said leaves me no doubt that locals are not welcome. Therefore, my colleagues and I will not be back. We went, and we conquered and will look to where we are welcome.
Torres Brooklyn
As I spend my last night here, I must say I did not know what to expect after reading a review left from someone. I was about to switch my hotel but I am happy I did not. This place was more pleasant than I expected. The check in was very quick and super friendly. The rooms were very clean and ready. While is was not thrilled with the food option it was because I have a seafood allergy and as we all know barbados is big on fish. There was so many options close by it was not a big deal for me. Please do not go by the negative review of this place, it is very nice clean and friendly.
Jonathan Cranny
This hotel is a great stay. A bit of an chill vibe with stunning beachfront views. The staff are mostly fantastic. When I was there with my family, Stacey , Lynette, Kato , are the reason I'll be back 👍👍👍 don't forget to drop into the shop and say Hi to Deb or Lila they are also such nice, genuine people and great with my kids. In the shop they can set you up with all sorts of fun excursions. We went on the submarine and it was a core memory for our family Thank you !!!! 🙏
Raniel Perez
Enjoyed our stay. Room was clean and well maintained. Has a kitchenette with a microwave as well. Water pressure in shower was amazing. Staff was friendly and helpful and informative on local spots to eat or visit. Definitely recommend!!
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3.9
Google reviews (627)
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Imagine walking on pearly white sands, with crystal clear waters lapping at your toes, while the sun gently warms your face. If you fancy enjoying the laid-back Barbados lifestyle without spending a fortune, Time Out Hotel is a fantastic budget option....
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3.9
Google reviews (627)
Victoria G
My partner and I absolutely loved it here. The location was perfect, the St Lawrence Gap is just a few steps away and the beach is just across the road from the hotel. The room was very spacious and had a lot of storage for clothing and not the typical small closet with 2 racks other hotels provide.
The housekeeping was 100% satisfying! Clean room, restocked coffee, tea and creamer! The staff are the most friendly and helpful. Everything was close by as well as taxis were available outside if you don't have a rental. There's also a casino on-site, restaurant and bakery.
We definitely recommend staying here.
Teshauna Tong
I stayed at Time Out for 4 nights and it was a pleasant experience. The hotel is located in a great spot if you are interested in night life.
Food and drinks were very tasty.
However the star service was our house keeper Ms. Sabrina. She was extremely friendly and helpful during our stay.
Rummel UK (Skills)
Worst hotel I’ve stayed in Barbados.
- Dirty furniture all around the hotel.
- Rooms not an accurate representation of what you see in photos. Rooms are very dark with limited lighting/light switches. You have two bedside lamps.
- Toilets always blocked, or not flushing at all.
- No hot water, shower/sink
- not very clean. Cleaners do make up the bed and take bins out but there’s no evidence of hotel upkeep
- Some staff very friendly and will go over a beyond to help you.
Some staff not helpful at all, gives you attitude. Sometimes sleeping at front desk.
- hotel is close to the beach and you have to pay for sun loungers and umbrellas (not pricey tbh) but other hotels you get them for free.
Location is the only positive but yet again, there’s better.
I Would recommend other places, just not here tbh. ✌️
Bob Gammon
I enjoyed the hotel and the staff were good. Joe is the best. Front desk staff moody some days friendly some days not.
The real draw back is the restaurant and bar. Food is good but over priced. Service is poor and unpleasant. The best service from bar staff is when they are directing you to bars across the street. Strange.
The hotels has good location and there are several restaurants and bars close by, as good for quality and much superior service. Much enjoyed when restaurant was under ownership of the hotel.
Enjoy the hotel but look nearby for food and drink.
Tom and Tracy Hook
My company booked me into the Time Out Hotel for 5 nights with full pension. Now on day four, I am very happy with the hotel and the restaurant. Very handy to Dover Beach and a dozen local businesses (distractions!)
The hotel is not a fancy or exclusive property, but it is extremely well staffed. Rooms are clean, & spacious though basic. I had a good mattress and a table and (1) interior chair. Bathroom has a fixed low step shower. Small balcony with 2 more chairs but no little table for books or drinks.
Room and safe seem totally secure. Overall the vibe is very nice. Pool is lovely with lots of sun chairs. While I was here, the beach had a high surf limiting swimming in the sea.
Very limited entertainment on the TV.
The Rhum Stop restaurant serves a good breakfast. My dinners covered the menu, all good to very good.
Overall, on an island with a dozen of the Caribbean’s most exclusive resort hotels, I would say this 3-star Time Out hotel delivers.
Folks needing a budget holiday will be welcomed here.
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4.2
Google reviews (12498)
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Nestled along the pristine shores of Bavaro Beach in Cabeza de Toro, on the stunning East Coast of the Dominican Republic, Sunscape Coco Punta Cana invites you to unleash your youthful spirit in beautiful setting. This sun-drenched sanctuary offers...
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4.2
Google reviews (12498)
Alexis Williamson
Spent five nights here in winter 2020 (just before the COVID outbreak). Our room was fine, nothing special. Housekeeping (or other staff members) would let themselves into our room on several occasions without knocking or announcing themselves at all. Restaurant service was mostly abysmal, with over 45 minutes of waiting for any dinner service on our first night. The beach was a bust, because we couldn’t sit in peace for even a moment without some type of saleperson approaching us to try and sell us their wares. Absolutely wouldn’t come here again.
Taleyah White
Great location and beautiful views but that is all. Pushy timeshare people (bought in 2021) to later fing out it's pretty much a scam. I would recommend just enjoying everything else and not agreeing to a timeshare.
Steph Uny
We went when there was curfew in the country during the COVID-19 times, there wasn't much activity in the hotel seven so we had a good time because we party in punta cana clubs, as it was an adult hotel, we had a complaint because the buffet was mixed with the family resort and that's how we got breakfast and champagne in the room as a result of the complaint.
Kofi Osae, LL.B, JD
Horrible horrible experience. The workers at the front seemed to look down at us and we're extremely dismissive. Either because of our skin color, our accents, who knows. But very poor customer service. The rooms were disgusting. Food at the buffet was gross. Pools and beaches were gorgeous but that was the only positive. I will never return. This resort is definitely a quick/familiar destination spot for locals but NOT for tourists who are used to higher quality vacations. Every other resort in the area was beautiful!! A shame we didn't spend extra dollars to go elsewhere. Unfortunately, I won't be returning to the DR. A lot of anti-black undertones. Shameful.
Aneta Grenda
After flying 10hours from France and not knowing what to expect , I can say that I spent an amazing 10 days vacation in Be Live Collection Adults Only Punta Cana with my mother in every way.
The hotel is very clean, cozy,and beautifully designed. The rooms are very spacious, clean and have very comfortable beds.
The chefs and the staff are very friendly having always a service with a smile.
The food was very fresh and tasty with lots of variety .
The beach was beautiful and long , great for walks.
In addition the General Manager and Nicolas from the VP desk were very attentive to our needs and made us feel like home.
I highly recommend this hotel and will definitively come back even if I have to fly another 10hours ! :)
Thank you everybody for making our vacation a very memorable one.
Best regards,
Aneta G.
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4.1
Google reviews (13128)
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Immerse yourself in the tropical splendour of Cancun with an irresistible all-inclusive Mexico holiday at the sun-kissed Grand Oasis Palm. Sitting in a splendid location beside soft white sands and the pristine waters of the Caribbean Sea, this sublime...
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4.1
Google reviews (13128)
Red B.
10/10 absolutely amazing
The customer service is incredible. Every little thing we needed was taken care of. The rooms were very clean and very nice. Again I cannot rave about the service enough. They were kind and helpful
The hair dryer in our room went on the fritz, I mentioned it to the front desk and it was replaced within minutes.
The food is amazing, the views are amazing.
Every day there is very cool entertainment at the pool. From acrobatics to live music
Could not have had a better experience
We are very happy to have picked this place for our honeymoon
Tany Lopes
Disappointing Experience at Grand Oasis Hotel
While the resort itself is beautiful, with a fantastic beach and pool area, my stay at the Grand Oasis Hotel was disappointing due to several issues with the room and service.
Check-in was smooth, and I initially asked if the band I was given meant I was all-inclusive. I was told it did, as it would allow me access to food and drinks. However, things started to go downhill when we entered our room. As soon as we walked down the hallway, there was a noticeable smell of mold, and it only got worse once we entered the room. The room itself appeared clean, but it had a strong moldy odor, and the TV didn’t work.
When we went to eat at a restaurant, we were told that it wasn’t included with our band, and I had to pay for the meal. At that point, I was too tired and hungry to argue, so I just paid. Afterward, we went to guest services to clarify the all-inclusive options, and that’s when we were informed there are three different types of all-inclusive packages at the resort—something that was never explained to us upon check-in. It was only after paying for the meal that we decided to upgrade our bands so we could access all the resort’s areas.
The food at the buffet was consistently cold, and there weren’t many options for pescatarians. Buffet breakfast wasn’t great, but lunch and dinner were the worst. I often had to make a reservation at a restaurant to get a decent meal.
The next issue came with the shower. It was clogged, and the water overflowed into the bathroom, creating a mess. The mold smell persisted, and I had to use shower shoes because I didn’t feel comfortable stepping barefoot in the shower. The shower also didn’t have doors, which made the situation even worse.
We reported the problems to customer service, and while they were polite, nothing was done to address the issues. It took four days for the TV to finally start working, and no one ever came to fix the shower. We just learned to manage it by turning the water on and off to prevent the overflow, but it never fully stopped.
The resort staff were lovely, and I have to say the outdoor areas like the pool and beach bars were great. Unfortunately, the rooms are outdated and in need of major repairs. We spent most of our time outside, avoiding the room unless it was time to sleep.
Overall, while the location and amenities outside were nice, the room conditions, lack of communication about the all-inclusive options, and disappointing food left a lot to be desired.
Sabrina Bandy
I’ll start with the positive, it’s on beautiful grounds in a good location. But the BAD started before we even got there and just kept getting worse. If you book through a third party app don’t call the resort about the airport transpiration that’s advertised as included, it’s not. And they’re rude about you booking on something other than through them. That is if you get someone to answer. Then be prepared to hear the words no and this isn’t included in your “all inclusive” for almost everything. Unless you pay extra, all you get is garbage!! The restaurants that need reservations are booked up so fast if you’re there on a quick trip you can’t get in. So the only option is buffet. Which was DISGUSTING, not edible mostly, never even warm. Always the same crappy, cat food looking, slop. If you want to destroy your stomach it’s a great choice. The tequila and vodka behind the bars tasted like brown bottle rubbing alcohol and the tap beer was extra watered down. I know the waves on the beach aren’t the resorts fault, but the beach was closed our entire trip. This would be less disappointing if you could access the pools by the ocean, but those were an extra $65 an afternoon. You couldn’t even sit in a chair on the beach without paying extra. I wish that was all, but the room was super disappointing too!! If you’re taller than 5’8” the bed is not made for you!! But if you are looking for pointers on keeping your things safe, talk to the towel guy, he has those things locked down like Fort Knox’s. All in all STAY ANYWHERE BUT HERE!!!! Unless you like to waste your money
T. Tash
“28th May 2025”
Important Guest Incident Report –
Food Safety and Service Concerns
Subject: Serious Health Incident and Service Deficiencies at [Grand Oasis Palm]
During our recent stay at [Grand Oasis Palm], my wife and I experienced a deeply concerning situation that significantly impacted our health and overall travel experience. We both suffered from severe food poisoning as a result of consuming food served at the hotel. This incident not only disrupted our trip but raised critical questions about the hotel’s food safety standards and hygiene practices.
It became evident that there is no adequate food quality control in place. Such a lapse in health and safety protocols is unacceptable, especially in a hospitality environment where guest well-being should be the highest priority.
In addition to the health risks posed by the food, the service throughout our stay was extremely poor. Staff response was unhelpful, and there was a noticeable lack of accountability or concern for guest comfort and satisfaction.
Due to these serious issues, I cannot in good conscience recommend this hotel to other travelers. Until appropriate corrective measures are taken—particularly regarding food safety and staff training—this establishment remains a health risk and a service disappointment.
Jairus Brennan
This was a fun and lively resort! It felt as though the occupants were perhaps 50% local Mexicans vacationing with their families, and 50% international travelers. Their focus is on being a family resort with options for everyone. They had different live music each night, usually from 9-11. Yes, you will hear it in your room - but you shouldn't plan on vacationing here for quiet, you should plan on getting out and participating! If that's not so much you, bring noise canceling headphones.
Food was alright. I do wish they would label each dish for allergens.
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4.3
Google reviews (764)
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This enchanting family-run hotel rests on the beautiful south coast of Barbados, nestled right in the middle of Christ Church and Bridgetown. The Blades family set up Coconut Court Beach Hotel over four decades ago and it’s no wonder they chose this...
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4.3
Google reviews (764)
Jeffrey Ifill
The host and waiters were on point, very good service. The food was good but limited, a larger variety would be nice. Waiters can assist customers, but customers should be given more freedom to make their choices. The desserts 🍨 choices are painfully limited. The fruit cocktail should be fresh fruits, local, Caribbean or otherwise. Very relaxing 😌 atmosphere.
Beth Dodson
beautiful private location!
the most fascinating beach with an artificial bay made many years ago by the owners grandfather who placed natural rock out in the water to create a gentle bay.
the owners also placed coral bowls to encourage fish. so you have your own private snorkel paradise!
lovely pool and sun area.
great restaurant! the best fish cakes on the island! and the impossible burger is amazing!
staff are super friendly and helpful!
we really enjoyed our visit.
Sue Grant
A very nice hotel with friendly staff. Great location on what feels like a private beach with lovely shaded areas from the almond trees. Sadly though we had the awful smelly sargassum for the whole 2 weeks we were there so didn't make use of the beach as we had hoped.
Good views from the room, deluxe ocean view. The bed was huge and very comfortable and the shower was amazing! Towels were soft and fluffy too which was nice. The only negative was a horrid musty, damp smell from the bathroom cupboard that needs addressing. Good AC and decent size fridge.
Food and service was good in the restaurant. Overall, a nice stay here but we would have spent more time on site in the day if it hadn't been for the sargassum which is a real shame and obviously out of their control.
Darius B
Stayed at Coconut Court Beach Hotel from May 24–28 for my grandfather’s funeral. The hotel is clean and the staff—especially Margot and manager Maria—were kind and professional.
However, I wasn’t allowed to have my local family visit my room, even briefly. Security made me check in at the front desk, only to be told no visitors allowed in guest rooms at all. I had to meet them in the common area. This policy felt too strict, especially for a non–all-inclusive resort.
Also, this resort tends to attract a more retired, older crowd, and the beach is very rocky—hard to walk or swim without water shoes.
Great staff, but the visitor policy and beach conditions were disappointing.
simon batchelor
Dont book the apartments! We booked this to get a nice hotel experience, and it was far from. The apartments are the other side of the road, dont have glass int he windows and so during the day to try to keep col you have to have the shutters....meaning no natural light. No view of the beach from them, and beach is across road and down some steps, no balcony to sit on without a view of the road!. No shade around swimming pool, although beach is quite nice. We gave feedback but no forthcoming responses. Very disappointing, moved on to ocean view apartments which was better for one fifth the price!
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4.0
Google reviews (1560)
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Glorious Caribbean sunshine, laid-back tropical vibes and a superb location make the Radisson Aquatica Resort a dream choice for an unforgettable Barbados holiday. With soft white sands and crystal clear waters right on your doorstep, you will be able...
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4.0
Google reviews (1560)
elisa martinez
The hotel needs serious upgrading. The room had mold on the ceilings the furniture is dirty and lamps are rusty. No microwave and the WiFi connection was poor. If you are going for a short 3 day trip I recommend if not I don’t recommend. The staff are nice and welcoming and the drinks are good and strong. The menu said happy hour but we paid regular prices during the time of “happy hour “. The breakfast was decent I believe it was $30 for buffet style. I didn’t have dinner at the hotel I went out.
Tanvini Gogri
Location! Location! Location!! We are a family of four - 2 adults and 2 kids. I searched a lot for different ocean view options but everything was crazy expensive. Finally we came across Radisson and immediately booked it for around $1000 for 4 nights. Check-In: It was smooth but check your room as we had to ask for a new room due to the blocked view initially; Room: 207 Once changed the ocean view from that room was amazing and private too with a huge tree on the side. Housekeeping: The staff rocks here. They are amazing and do a great job each day. Towels replaced well, the bed made well and refilled shampoo, conditioner, shower gel and body lotion in bulk for a family:) Thank you for making our stay comfortable and memorable. Front Desk: Wonderful and caters to needs immediately. Anything we called and ordered was there quickly. Beach access: One of the best beaches in Barbados and they provide umbrellas, beach towels etc. After exploring tons of beaches around Barbados we come to the conclusion that the Radisson beach access is the most beautiful location with great sand and calm waters. On-site parking: Ample so never an issue. Security: Very safe and the security personnel are very hard working and attentive at all times. OVERALL as a family we had the best times during the Spring Break 2025 and would highly recommend it to any families visiting Barbados and looking for a reasonably amazing stay option.
Achola P
I stayed at this hotel for 10 nights to attend a wedding in Barbados in May 2025. The experience was deeply disappointing due to multiple issues relating to cleanliness, maintenance, customer service, and unresolved charges.
The room was in a poor and unacceptable condition, it was extremely outdated, worn, and lacking proper upkeep. The bathroom was particularly concerning, with visible limescale and grime in the shower, a stained, rotting and dirty bathtub, and we even saw a cockroach in the bathroom on the first night. These conditions fall far below what is expected of a hotel at this price point and significantly impacted the overall stay, which was ruined by this experience.
A major safety issue I want to point out is that the shower water temperature fluctuated unpredictably between freezing cold and scalding hot, making it nearly impossible to use safely or comfortably. Despite being reported, the problem was never resolved – and it appears to be a recurring complaint among guests.
The air conditioning unit was oddly positioned on the floor and it often leaked water, emitted a strong damp smell, and released a strange, potentially toxic odour on a number of nights. This raised concerns about both hygiene and respiratory safety. We informed the reception team about this and little was done to resolve.
Customer service also left much to be desired. Only two glasses were provided in the room – which were being used to hold toothbrushes – and a simple request for a third glass was denied by housekeeping, citing a policy of “only two per room.” This rigid approach felt petty and unwelcoming, especially given the overall condition of the hotel.
The wider hotel grounds showed visible signs of neglect. Paint was peeling, balconies were in disrepair, and the pool was both small and poorly maintained. The overall property appears to be suffering from long-term underinvestment. Several other guests voiced similar complaints during the stay, suggesting that these issues are not isolated.
To add to the frustration, a refund for a $160 plug adapter charge and a $500 deposit has still not been received over 10 days after leaving, despite assurances it would be. The only charge that should have applied was the city tax. The delay in returning these funds caused unnecessary financial strain during the remainder of the trip.
This stay has seriously undermined trust in the Radisson brand. I hope Radisson senior management take these concerns seriously and urgently review the condition and operations of this property. I urge you to look at trip advisor and TikTok for further reviews and information on this hotel. Unfortunately, my phone broke during the trip so I do not have many pictures to upload.
Innocent Junior Richard
I just spent a week at the Hotel Radisson to participate in a conference. The hotel is located by the sea and every morning you can come and watch the horses take their bath and take pictures with them. There's a swimming pool, but it's really very small. Some rooms have wonderful views. All rooms have a safe. The conference rooms aren't too big if you plan to accommodate a lot of people. Their cooking is quite good and very courteous staff as well. There is also a laundry room, but you should think about bringing your clothes very early in the morning.
Gus Wright
Absolutley loved our stay. Everyone was very friendly and always helpful. Room was clean. Restaurant was amazing and a wonderful view, and we especially loved our server Britney. She always took time to give our daughter special attention and went out of her way to make conversation with her. We will definitely be back.
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4.0
Google reviews (1563)
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Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has...
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4.0
Google reviews (1563)
John Austin
I want to preface my review by stating that we were a party of 13 that were sold on going to "Hyatt Ziva Cancun" by the travel agent so when we started going to opposite direction from the airport, we were automatically a little confused. I stated this early because all of our planning and itinerary was based upon this, and yet the "Hyatt Ziva Riviera Cancun" was where we were actually staying. If you know this going into your trip, maybe this place is what you are looking for. For us, it was not.
The road to nowhere. The resort is 35-45 mins south of Cancun, and pretty much anything else you'd actually want to do aside from stay at the resort. Which, for some, may not be bad, but if you like the beach, this place is not for you, but we'll get to that. The road to the resort is a long, narrow dirt road littered with potholes and surrounded by a dense thicket that we were told is full of crocodiles. So much so that a couple of the drivers' services I reached out to refused to come to the resort citing the condition of the road was too rough for their vehicles. Luckily, we did connect with a great guy to drive us around, but it was costly being so far from everything.
The resort is adequate. The rooms were clean, and there was an air conditioning problem in my room, which caused the room to be so humid the bed felt wet when we went to go to sleep. The facilities were nice. The gym was good, spa very nice, and the grounds well kept. One of the downsides of the resort was the food. The food at the outside bars (burgers, tacos, etc) were the best places to eat. The breakfast buffet was not bad, but the others were barely above school lunchroom food. Stay away from the pastries, most of them taste like they were made with paint thinner and even the kids wouldn't eat the sweets.
The beach, or should I say, lack thereof. If you want a nice sandy beach to enjoy while frolicking in the waves, this is not the place for you. If you like a 6' strip of sand, followed by 50 yards of rock covered in seaweed and no ability to play in the ocean, this is the spot for you. They do have pools close to the ocean, so there is that.
The staff. This we the saving grace of this place. The staff members are fantastic. They are friendly, helpful, and great in every way. If this establishment has any success, it's 100% due to the amazing workers they have.
I will not be returning, but this may be the place for you.
Aaron Clar
Overall a great experience. The room was large and clean. The staff, extremely friendly and accommodating.
We spent most days in the pool. The ocean is not much of an option - as other reviews point out - but that didn’t detract from the trip. The drinks were flowing and food was better than expected. Sandy our butler gave daily correspondence with activities and restaurant info. Fun fact: Solomon - our fav waiter - also has a great singing voice.
The resort also offers plenty of entertainment. A fun group of staff members initiated water polo, pool exercises, and games. And the on-site nutritionist (Therese - part of the entertainment team) gave great tips on dietary issues and ran fun events. Bottom line: if you’re looking to relax, no problem. But there’s also plenty to do and see without leaving the hotel grounds.
Mehrdad III
Overall, I would give this hotel a 4. One star is lost due to beach not being great, location not being great, and slow on some services.
The hotel is great for kids with a lot of options to choose from for them to go do things - that is if the kids are less than 10 years old. Older kids will struggle there a little as beside the water park and pool...there isn't much else. There is a sports bar but not much options in there.
There is a good selection of food but it is a smaller resort so you don't get the large options you would normally get at larger resorts.
The only caution I would give about the hotel is that they had rented a large area of the resort to a private event for passover which other guests didn't have access to! It wasn't fair to those that paid full price with no warning.
Access to the resort is thought a partially dirt road and the beach isn't great so you cannot really access Puerto Morales by walking. On the positive, Uber out for less $10 which was great.
I would go back to this resort for the right price. Loved their free kid special and rooms are great so 4 star it is overall!
Chuck White
We were disappointed throughout our visit to the Hyatt Ziva Riviera Cancun. The experience, service, food and rooms were all well below our expectations, and what was promised. Service is inconsistent, food quality is average at best, with no reservations available but long waits to be seated and served.
Rooms were spacious, but smelled of mildew with a large jacuzzi tub that filled with brown water and hard to control temperature. On the only plus side the mattress and bedding were comfortable and we had no issues with housekeeping.
During our entire visit much of the resort and several restaurants were closed for a private group without any communication or accommodations for the remaining visitors. Many public areas, especially restaurants and bars, had disgusting stained seating and furniture in need of repair. Drinks everywhere are served in small plastic cups sized for children.
Assume there is no beach, as it was covered in seaweed and had maybe 10 feet of beach. Main pool water was very murky compared to the others which were colder in temp though clear and had fewer children than the main pool. Limited seating and umbrellas which requires either early AM wakeup to claim chairs or renting a cabana for ~$100 a day, but they don’t have enough enough pillows/cushions for all cabanas even if you paid for the cabana. Pool menu is very limited.
If you are looking for a quality all-inclusive resort in Cancun I would recommend looking elsewhere.
Alicia Tambe
Amazing stay and friendly staff. Very child friendly, I loved the activities for the kids such as the movie night and pop up tents as well as the painting session.
The morning yoga and and different fitness activities were good. I loved the nutrition fun as well, Esther the guest nutritionist from the entertainment team was so friendly and made bingo and pool activities really fun with great prizes for all ages!
The drinks were really great, Jesus is a great bartender! Habaneros and the Japanese restaurant were my favorite. The dinner buffet can use some improvement.
Wish there was a better beach but did not miss out with all the amazing pools with plenty of space to spread out. Tip: get a cabana the day of the foam party!
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4.1
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The luxurious Dreams Aventuras Riviera Maya, is an amazing spot for an all-inclusive holiday. Boasting a private stretch of beach, swimming pool, waterpark, children’s club and an array of dining options, the resort ticks all the boxes for a superb...
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4.1
Google reviews (3145)
Luke Magno
We just got back from a trip to Tulum, staying at Dreams Aventuras Riviera Maya, and it was a fantastic experience! The resort is smaller, but we loved the intimate feel and the fact that it’s in a gated community. The employees were incredibly kind and made our stay even better. Our room was spacious, super clean, and housekeeping always made sure we had everything we needed.
Our 4-year-old had the time of his life, especially enjoying the relaxing beach and unlimited ice cream from the coffee shop! While the food could be improved, we appreciated the variety of options, from Asian and Italian to Mexican and seafood. The drinks were also great, and upgrading to their preferred membership gives you access to top-shelf liquor if you want to splurge a bit.
Overall, it was a great family-friendly getaway, and we’d definitely recommend it to friends and family planning a trip to Mexico!
Emily D
My experience at the resort was disappointing for several reasons. First, the staff constantly followed our group around, creating an uncomfortable atmosphere. The resort seemed to monitor everyone very closely, which gave off a strange vibe. My husband left the resort once, and gave his room number, while I stayed. I then got three strange phone calls with no one on the other line. Another time my husband came out of the shower in a towel and a man who worked there was standing in our room asking for dirty dishes. The keys could break into any room. We tried using our Visa card when we left our key once and have a video of it working no problem to get in. There was also no nightlife to speak of, so if you wanted to relax with a drink anywhere after a certain time, the staff acted strangely, even if you were quiet. One of the biggest complaints from my group was that no drinks were served after 1 PM, despite what was stated on the website. I had made sure to confirm this when we booked, and I had assumed everything was clear, but this caused some frustration.
As for the wedding, the planner was extremely unhelpful. I had sent multiple emails with a detailed sheet for the wedding vows we wanted to say, as my husband has a speech disability, and some words are difficult for him. Even though the planner had the sheet, when it came time for the ceremony, they only made me repeat the vows we made and not my husband. Instead, he was asked to say something else entirely, which completely ruined the experience for him. I ended up having to coordinate everything on the day of the wedding, while the staff mostly stood around. The transitions were not smooth, and the entire experience was far from what we had hoped for.
To make matters worse, the resort had a pre-planned beach show with loud fire dancers starting at 8 PM. This disrupted our wedding, as the resort guests essentially crashed the event. The noise and chaos ruined the romantic ambiance, and I ended up in tears.
Our room upgrade also fell short of expectations. The outdoor tub was broken, and despite promises of outdoor beds, the staff denied ever mentioning them. The resort itself felt more suited for families or older guests. The disco was another letdown, with only one bartender who made drinks incredibly slowly, and stunk like throw up the entire two weeks.
Overall, we were disappointed with the entire experience, especially for such an important event like our wedding.
Joseph Myers
This is a great resort between Cancun and Tulum, Mexico. It has beautiful views and the staff could not be more friendly - they always speak to you like they know you well. The food was a bit hit and miss, but when you find what you enjoy, it couldn’t be better! The tacos were always really good.
It is also a great location for day trips. We went to Isla Mujeres (Island of the Women), which is a 2 hour drive and then a wonderful boat trip. We also went to Río Secreto, which means Secret River - you go swimming in a river that was only discovered in 2006! You are also surrounded by Mayan ruins only 25km away in Tulum - just ask everyone will be happy to help. The all-inclusive at this hotel was wonderful: the drinks are excellent compared to other all-inclusives. You can also drive Golf buggies around Puerto Aventuras and leave the hotel - even kids can drive it! You can rent it for 4, 6 or 8 hours. We rented it for 4 hours for 60 USD. There is also a kids club (Explorer’s Club) for the little ones. There are always lots of activities going on and there is a guide in the lifts and in different places around the resort. From Marina walking, to cycling, to karaoke, there is something for everyone. Loads of alcohol free drinks too!
The staff all work above and beyond to create the best experience as guests. There’s an amazing saltwater pool nearby the Central Beach.
However, one of the few regrets I have is that there is no fresh juices. Every time you get a juice, it is a squash of some sort - the orange juice is actually just orange squash.
We saw lots of iguanas and animals we haven’t seen before in the UK. Only 1 hr 15 min drive from Cancun Airport. Amstar is a great company to get transfers with. Although the food can seem a bit hit and miss at first, there are lots of different restaurants: Oceania (Seafood), Portofino (Italian), Gohan (Asian) and more. This resort deserves nothing less than a 5 star rating. I hope you enjoyed it as much as I have.
nelson ramirez
It's a beautiful hotel in a beautiful location. That's most of the nice things about it.
The building is old and our room, while nice, had a strong mold smell which I think I was allergic to. Being in the room was uncomfortable and unpleasant. so much so that our last night there I slept in the balcony!
This hotel is showing its age. It often felt crowded with nowhere to sit at the beach or at the pool. Annoying people would get up at the crack of dawn and "claim" their spot by placing a towel and then leaving it unattended for hours, preventing anyone else from using it. What jerks!
Most of the beach loungers were old and broken.
The beach was nice but kind of small and the lagoon was pretty rocky. The nightly shows were fun and entertaining.
The "exclusive" areas were just as crowded and annoying.
We really enjoyed the spa. That place is magical, although their hydrotherapy is kind of lame compared to other places. I did receive one of the best massages I've ever had there.
Drinks were also a highlight, very good margaritas.
Their main strength is their staff, everyone we came in contact with was excellent and made us feel welcome.
Overall I'll be sure to avoid the brand in the future.
Towanda Savage
This is an older property so manage your expectations. Rooms are a nice size, beach is terrible, lunch is hit or miss but dinner was always delicious. Night 2 a family moved into a room next to ours and their kid was screaming all night and even in the afternoon. As a parent you try to be empathetic but this was bad. Went to the front desk to see if they could move me but my room category is sold out. They were very nonchalant on the matter. Outside of a bottle of champagne for my troubles. A massage would have been nice to say the least. Either way I wouldn't recommend this place and as a travel agent I would not send my clients to this location
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4.7
Google reviews (12531)
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Offering 5-star luxury in 7,000 acres of lush, tropical grounds, Casa de Campo Resort & Villas is the perfect choice for an unparalleled Dominican Republic holiday. As well as 3 magnificent golf courses, one of which is ranked the best golf course in...
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4.7
Google reviews (12531)
Rafael Santana
Casa de Campo is Simply the Best!
Extraordinary! From the moment I arrived, to the moment that I did not want to leave.
A tropical paradise, offering breathtaking views, meticulously maintained landscapes, and stunning villas that blend comfort with elegance. The amenities —a pristine private beach, world-renowned golf courses including the legendary Teeth of the Dog, a luxurious marina, gourmet dining experiences, equestrian facilities, a private shooting center, and an elite wellness spa. Every aspect of Casa de Campo is designed for discerning travelers who demand nothing but the best.
Every meal was a culinary masterpiece, with world-class restaurants offering exquisite cuisine, from fresh seafood to international gourmet delights.
I am beyond satisfied, happy, and highly recommend it!
Carlos Lorenzo
Visited Casa de Campo for the first time. We went for a destination wedding in the beautiful Altos de Chavón. Loved the fact that they have an airport directly across from the resort. No long bus ride to get to our destination. The resort was incredible. We rented a villa, it came with its personal golf cart. Allowed us to get around entire resort easily. Speaking of Golf, this is a golfers paradise. There are several breathtaking courses to choose from. Food was excellent, lots of dining options. Very affluent and quiet ambiance. Blown away by the experience. Highly recommend for a romantic luxurious getaway or with your family.
Mike Medinsky
Here's a positive review emphasizing the luxurious, peaceful, and secure aspects of Casa de Campo villa resort:
Indulge in Tranquil Luxury at Casa de Campo Villa Resort - A Secure Paradise!
Our recent experience at Casa de Campo villa resort was nothing short of exceptional. If you're dreaming of a getaway that combines luxurious accommodations with a supremely peaceful and secure environment, then look no further. This resort truly offers the best of both worlds.
From the stunning villa to the meticulously maintained grounds, every aspect exudes luxury and sophistication. We were able to completely unwind in the tranquil atmosphere, enjoying the peace and quiet that permeated the entire resort. Furthermore, the evident commitment to security provided an unparalleled sense of calm and allowed us to fully immerse ourselves in relaxation without any worries.
Casa de Campo villa resort is a haven of luxurious tranquility and security. We wholeheartedly recommend it and give it a perfect 100%! For those seeking an opulent escape where peace of mind is guaranteed, this is the ideal destination.
Mark McLean
Casa de Campo was a fantastic experience. I highly recommend the Premier Suites. Our concierge Glenny was truly fantastic. She made our experiences easy and seamless she was awesome. The service staff in general were the best we’ve come across. All helpful, knowledgeable, fun, and happy to help. The grounds are gorgeous. The activities are awesome (we recommend the Catalina Island excursion and the FunCat Riverboat ride.) The Dye Fore golf course was amazing (Teeth of the Dog was closed…reason to come back.) Food was really good all around. Not too expensive compared to other top-end resorts. I highly recommend the upgrade to Premier. The room was far better, you get a lounge with included food and drinks, and the personal concierge. 10/10 would recommend.
Nikki T
We had the best stay at Casa de Campo. The service was 5 star. From the beach to the restaurants, the entire experience was just what we hoped for. We felt very safe as well. We had both the inclusive restaurants as well as a few we paid outside of the package and we were hard pressed to tell the difference. Highly recommend! We look forward to a return in the future.
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4.2
Google reviews (3898)
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Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for...
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4.2
Google reviews (3898)
Christine Qillasiq Lussier
This was my first all-inclusive and I am glad that I selected this place. Room service for cleaning and food included. My friends and I took the adults-only resort, although there is a sister resort that is family-friendly a few steps away, which I would assume is a perfect in-between for larger groups with different lifestyles. We stayed for four days. Amazing rooms. The star I left out is because I anticipated spending a lot of time at the beach (it is steps away from the resort) but there was too much algae to enjoy the water and the beach, so we spent all of our time at the pool, which is fine too. Just adjust your expectations in this regard. Some people swam on the family-friendly side, but we did not. The beach is fine to see the sunrise however. Nice entertainment and variety of foods. Not a lot of opportunities to eat local dishes unless you take a tour outside of the resort. I highly recommend the tour that brings you to a Mayan village, the Chichén Itza (one of the 7 World Wonders), swimming in a cenote, and a colonial-style colourful city. It was the highlight of my experience.
The team members were very kind and friendly. We used the spa and had massages, it was a lovely experience all in all. I highly recommend!
Hannah A
We had a fantastic stay at the Adults Only/Platinum side of the Yucatan Princess Resort! The food exceeded our expectations with delicious variety at every meal. The staff were truly the highlight—warm, attentive, and made us feel so welcome.
We wanted to give a special thank you to Israel, Adolfo, Alberto, Benedicto, Julieta (excursion rep) and Luis (Coco Bongo), for making our experience especially memorable.
We also loved how calm the Platinum side of the resort was. I highly recommend upgrading to platinum if you want a relaxing, mellow atmosphere. The normal side was more of a party-vibe.
Kim berland
For my first time traveling out of my Country and to an all inclusive resort, I couldn't have asked for a better first time experience! Once entering the resort it was nothing short of paradise! I've read many reviews before coming and none made me shy away from coming! Yes theres sea grass on the beach (they cleaned it daily) swam in the beautiful ocean anyways and it was so warm and beautiful! Our room was clean and gorgeous from the third floor. The cleaning staff were phenomenal and respected our wishes when leaving on the door if we wanted our room cleaned somedays or not. Never phoned us on days we didn't want our room cleaned, stocked the fridge right up and changed our sheets, replaced towels and cleaned on days we did want their services. Only tried two of the restaurants, the bruschetta and rodeo grill. Rodeo grill was the favourite but honestly ate at the buffet daily because we love ample choices! Also the wings at the beach restaurant were AMAZING! Espresso martinis were amazing! We went on two excursions set up through the hotel, The Tulum, cenote, food, and turtle snorkeling, and we did the animal Sanctuary. Both were interesting, loved the food in Tulum as it was authentic Mexican. I also did the spa treatment, it was the second day! I recommend doing massages early in case you get sunburnt! Our second last day we ventured to playa del carmen, a very interesting place, I recommend going with a local! Big shout out to all the workers there, whether cooks, pool cleaners, activity workers, house keepers and spa workers! An especially big thank you to Cynthia at the front desk, she assisted us multiple times with money exchanging and checking a friend into the resort! Another big thank you to Rafael at the front desk who also helped us with plenty of requests and money exchanges, he made our experience upon entering so stress free! Our BIGGEST THANK YOU and shout out is to the Bellhop Enrique!! Honestly the most down to earth guy and really looking out for us to have the best time possible! He took very good care of us and our guest and made sure we had anything we needed upon request! He is an outstanding host and Bellhop and I'm sad we didn't get the chance to say bye to him before we left! Thank you to all staff for our wonderful experience. The exotic animals, the views, the plants were so awesome to see!
Era Zeka
DO NOT BOOK – HORRIBLE EXPERIENCE
I booked my honeymoon at Platinum Yucatan Princess Resort in Cancun through Cheap Caribbean, and it was an absolute nightmare. We used the honeymoon package promo code, expecting the promised inclusions, but all we received was a bottle of champagne and four small dessert bites—nothing else was set up in the room.
The resort itself was dirty and poorly maintained. Many outdoor beds by the pool were closed for repairs and painting, leaving limited space to relax. The hallways were messy, our room had a horrible odor, and the bathroom had water damage with moldy buildup. We even had an ant problem that the front desk never resolved. On top of that, the bed only came with two pillows, and one of my pillowcases had old blood stains—disgusting.
The food and drinks were a disaster. At the taco station, staff handled raw meat without gloves, and only tap water was served at restaurants. The resort also did not provide straws, and the drinks were barely blended, full of huge ice chunks, making them nearly undrinkable.
Unfortunately, I learned the hard way just how unsafe the food was. After eating shrimp at the steakhouse on our first night, I became violently ill, vomiting uncontrollably for hours until I was hospitalized. The doctors diagnosed me with gastroenteritis and confirmed that the shrimp had likely caused the infection. My white blood cell count was dangerously high, and I was forced to pay $5,000 out of pocket for medical care.
When we brought this to the manager, he showed zero concern or accountability. Instead of apologizing, he blamed me and insisted that I must have gotten sick elsewhere—despite the fact that I had only eaten at the resort. He even witnessed me being taken away in an ambulance and still dismissed my experience.
And don’t be fooled by the photos online—they must be either extremely old or heavily photoshopped because this place looks nothing like the pictures. We got completely catfished by the marketing.
What was supposed to be a dream honeymoon turned into a nightmare. This resort is unsanitary, mismanaged, and does not care about guest safety. I strongly advise against booking here—Cheap Caribbean should reconsider promoting this place.
Save yourself the stress, money, and potential health risks—book elsewhere!
Neil (Boory)
arch 2025
We recently spent 10 nights here and we had an absolutely fantastic time The people and service are brilliant The food at the buffet ..on the beach and all the restaurants was amazing.
I can't name all the lovely employees as there are to many but hats off to you all. The seaweed on the beach didn't put us off as you just walk down the beach a little and it's clean...and the bar and restaurant there is just as good....and those people worked so hard to clean up the seaweed. We went on excursions and they were awesome.
I could carry on ......we would love to go back .
To all the people that write bad reviews...well...I don't think you will ever be happy if you didn't enjoy your stay at the Platinum.
Thank you all for a rememberable holiday xxx
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4.1
Google reviews (3767)
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Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to...
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4.1
Google reviews (3767)
Joshua Caleb Arnold
The hotel entryway was beautiful. It led to a false sense of expectation on the modernity of our room. The room was very old. It had chipped floors and very odd odor. Musty and moldy sort of smell. The water had an unpleasant odor as well. My wife didn’t mind it but it bothered me. The staff were fantastic. Everyone was attentive and kind. That was not issue. We were disappointed in how aggressive the sales people were in the hotel. If you’ve ever been to the D.R. in some hotels they’ll have booths set up with people camped out to sell you excursions. We fell for that in the Dominican but not in Mexico. When they finally realized we were not interested they left us alone. We didn’t realize when we booked the room it was connected to another hotel. After walking through the lobby of the other facility we got the sense the hotel was much nicer. That’s only an assumption based on the amenities available in the lobby. I can only assume the rooms were upgraded as well. The buffets were good. The contained a lot of variety. I believe anyone could find something to eat. We didn’t get sick from the buffets. We both ran into issues when we made reservations for the stand alone restaurants in the complex. My wife fell ill after eating a steak and I fell ill after eating shrimp and two different restaurants. She was sick while we were still on vacation where I made it home before I was out down for two days. In photos I want to highlight the beauty so I don’t solely focus on the negatives. We experienced Cancun and I don’t think we will go back. On to the next.
Clarence Archibald
A lot of good... but the bad outweighed the room. Definitely better options in the same price range in Cancun. A lot of potential but untapped.
The good: The coffee shop and the baristas there were amazing. The view from the rooms were great. Friendly bartenders. Helpful check in and experience staff. Access to Oasis Palm resort. A/C in the rooms was great. Short ride to downtown where the food is actually edible.
The bad: Food poisoning! Half of the resort had some sort of food poisoning or stomach virus. The food was bland. The drinks were watered down. The rooms were old and a bit smelly. The water in the showers smelled bad. Would not return
Vanessa Woytowich
We would not return. We did like the location on the beach, it wasn't the Ocean side, but the "lagoon". It was calm, warm and they have hammocks in the water, which are 5/5 comfortable. Could spend the whole day in those hammocks. It is right next to a little channel so you can watch boats all day. There is more rocks on the Sens side of the beach. The grand oasis palms beach definitely is nicer. It is quiet as most people with kids are in the other adjoining resort so that was nice. Don't go see the concierge after checking in. They will tell you where everything is then say you have a welcome gift which is a time share presentation that I heard tons of ppl falling for to get a free massage or ride on the pirate ship. If you do stay here, immediately download their app and put in a request for supper at one of the restaurants as you need a reservation as the buffets suck. The staff are all friendly, I would recommend learning more Spanish than your basic hello and thank you as the resort is definitely catering to Spanish speakers.
Don't let children shower, only bath. They will get burnt by the water. The power went out in the middle of the night and didn't return until supper. No air conditioning!
I got food poisoning. The buffets are so gross and weird. Juices are just flavored water.
You have to download an app to book for supper. There is no evening snacks so eat supper late.
Overall wouldn't recommend and definitely not worth paying more to stay at the Sens rather than the adjoining grand oasis palm.
All activities are next door so if you want to watch shows go next door.
The pool has sharp pieces so watch your knees.
The pillows in the rooms are flatter than a crepe.
If you have a vision impairment or traveling with someone who has any sort of vision impairment then book elsewhere. There are a lot of steps up and down, glass doors, and mirrors everywhere. This didn't bother myself but my spouse has limited vision and this place was hell for him.
From what I can tell it is wheelchair accessible if you need that.
Toni Stoltz
Overall, I’d say the resort is pretty mid. They clearly bring in enough money to invest in upgrades and upkeep, but unfortunately, that just isn’t happening.
We stayed on the Sens side, which is supposed to be a slight upgrade from the Grand Oasis—but honestly, it wasn’t anything to rave about. The beds were extremely hard, and we woke up uncomfortable most mornings.
What really stood out—negatively—was the food. Both my mother and my husband came down with food poisoning that lasted over 24 hours. I was extra cautious with what I ate since I’m pregnant, and thankfully avoided getting sick myself, but we weren’t the only ones. Throughout the week, we heard multiple people complain about being sick. In fact, my husband and another woman ate the same meal one night and were both bedridden the next day. He actually ended up sleeping on the bathroom floor because he was so ill.
To be honest, I personally struggled to eat at all during our stay. The food looked unappetizing, and it was hard to stomach knowing how long a lot of it had clearly been sitting out—especially at the buffets. It’s disturbing when things like seafood, cheese, and deli meats are just left out for who knows how long in a warm environment. It made it really hard to trust or enjoy anything.
Like I mentioned before, our bathtub had mold growing on the sides—and when we first arrived, there were stickers stuck on the wall from previous guests. That alone says a lot about how quickly and poorly the rooms are cleaned.
It’s so disappointing because this resort could be amazing. But with the amount of money they’re making per family, there’s really no excuse for the poor quality of food, lack of proper cleanliness, and outdated rooms and beds. We came to Mexico excited for good Mexican food, and we didn’t even get a single taco—seriously!
Now for the positives: the Sens pool was probably our favorite part of the whole stay. The coffee shop was also a nice touch—it had some fresh, yummy treats and ice cream that we enjoyed.
I know this is repetitive, but if you’re questioning whether or not to stay here because of the mixed reviews—trust your gut and book somewhere else. This was our first time booking a resort without a travel agent, and we’ll never make that mistake again.
We usually love to revisit places we’ve stayed at, but this one is absolutely off our list and we would never recommend it to anyone
T. Tash
“28th May 2025”
Important Guest Incident Report –
Food Safety and Service Concerns
Subject: Serious Health Incident and Service Deficiencies at The Sens Cancun
During our recent stay at The Sens Cancun, my wife and I experienced a deeply concerning situation that significantly impacted our health and overall travel experience. We both suffered from severe food poisoning as a result of consuming food served at the hotel. This incident not only disrupted our trip but raised critical questions about the hotel’s food safety standards and hygiene practices.
It became evident that there is no adequate food quality control in place. Such a lapse in health and safety protocols is unacceptable, especially in a hospitality environment where guest well-being should be the highest priority.
In addition to the health risks posed by the food, the service throughout our stay was extremely poor. Staff response was unhelpful, and there was a noticeable lack of accountability or concern for guest comfort and satisfaction.
Due to these serious issues, I cannot in good conscience recommend this hotel to other travelers. Until appropriate corrective measures are taken—particularly regarding food safety and staff training—this establishment remains a health risk and a service disappointment.
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4.4
Google reviews (441)
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Savour a taste of the colourful Caribbean lifestyle at the fabulous Southern Palms Beach Club, located on the magnificent island of Barbados. Set amongst swaying palm trees, this exotic sanctuary offers guests an array of experiences, exceptional...
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4.4
Google reviews (441)
Lisa Carrana
Wow wow wow. We had the best 3 weeks at Southern Palms over Easter. The relaxed atmosphere was perfect. Even when the hotel was full it never felt crowded because there is so much space for guests to use. We had a lovely room with a stunning view. The food was great. The drinks were great. All the staff were great. The general manager was outstanding so welcoming and positive, no wonder the staff are so good with her as their manager. We have no complaints what’s so ever. It’s also a great location with some great entertainment. We have been to Barbados many times and this was our first time at Southern Palms, it certainly won’t be our last. Thank you Southern Palms, you made our holiday very special ❤️
David Vallance
Just come back from a great holiday at the Southern Palms - had a fantastic time. It’s in a brilliant location on the beach with a great array of bars, restaurants and shops within walking distance. We stayed on a bed & breakfast basis. Breakfast was buffet style and had a great selection. Eggs cooked to your preference by the chef were really good. Service throughout the hotel was super friendly and relaxed like it is all over the island. Special mentions to Ken at breakfast and Latoya at the bar. Both amazing with our little boy!!
Our room was on the ground floor and we paid for extra space for the cot. The room had plenty of space, storage and had a really comfy bed. Is traditionally decorated and a little old but had everything we needed and we found the room to be perfect for what we needed.
The staff make this place great. Would highly recommend and we will definitely stay again here.
Ian Groom
Second ,time at this hotel ,a great time, a really nice place, and nice people. We were room only , however, we still used the restaurant a few times, and the food was great, as was the service . The room was clean, tidy, and well equipped and cleaned and checked every day . Although there were a few usual sunbed hoggers, it wasn't an issue as there were plenty to go around . The hotel is literally on the beach, which is lovely .
If there were any minor downsides, and the only thing I would say is that the rooms could do with maybe a bit of an update. However, for us, it's not that much of an issue so long as it was clean and tidy. We just view it as a place to sleep. We don't spend much time in the room as we are out and about on the island . Also, a big plus is being on the gap.much less traffic and noise and lots of places to eat and drink . There is also a range of entertainment on at the hotel should you want it.
Miriam Hillman
Just got home from a 5 night stay at southern palms with 2 kids and it was ABSOLUTELY incredible. The location can not be beat in its beauty as well as convenience to restaurants and walk-ability. I highky recommend this resort if you want a laid back, boutiquey feel. The views are beyond spectacular and the ocean is filled with turtles just swimming about and riding the waves with you!! It was an absolute incredible experience and truly one of the best family vacations ever!!
C W
What an incredible place! Wonderful location on the most beautiful beach. We loved swimming with the turtles daily. The rooms were great and the views just incredible. Great staff and great value. We wouldn’t stay anywhere else on island now that we’ve experienced the pink perfection of Southern Palms.
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Google reviews (5621)
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Discover soft white sands and crystal clear Caribbean waters during an unforgettable stay at the all-inclusive Hotel Tropical Princess Beach Resort and Spa, on the idyllic shores of the Dominican Republic. A wide range of activities await your arrival...
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4.6
Google reviews (5621)
DM
I was very impressed with my stay at this resort! I usually keep my expectations reasonable, but Tropical Deluxe Princess exceeded them by a wide margin.
What stood out the most was the quality of the staff. I didn't encounter a single unhelpful or unprofessional person—which is honestly mind-blowing! Everyone was positive, attentive, and easy to communicate with, even though my Spanish is quite basic. This includes the front desk, bellmen, housekeeping, restaurant staff, and beach crew.
The rooms were clean, well-equipped, and comfortable. Mine looked either relatively new or recently renovated.
The food at the restaurants was mostly very good—better than I expected. The quality and variety were both solid and satisfying.
The resort grounds are large but still feel compact and easy to navigate. You can walk everywhere, or take a trolley that comes by every 5–10 minutes, so you're never waiting long.
I really liked the beach—it’s well-maintained and clean, with plenty of sunbeds and lots of space. There’s also a good mix of free and paid activities available.
On a previous trip, I stayed at another well-known all-inclusive resort in the area with a similar price point, but the difference in quality was significant in favor of Tropical Deluxe Princess. I can confidently say I’ll be coming back. This resort has everything I need, and it’s likely not worth looking for better options at this price.
Paul
I don’t know who gave this place 5 stars and if they have ever stayed in a real 5 stars property but this is NOT it. MAYBE 3.5 is the max I’d give. The staff is unhelpful, and borderline rude. The bartenders are not friendly either. We also tip when we interact with the staff to help. Half the restaurants were closed and only the Mexican restaurant had availability on the second day. Then only Brazilian the third. This is absolutely ridiculous. 5 star resorts ensure they have availability for their guests. They also actually serve and interact with their guests. Sure your stay could have been great! And could have been a 5/5 for you, however this is NOT the quality of a 5 star resorts ensure. Also we were given used toiletry products ( shampoo etc).
Update 6/10*** I am active at the resort updating this reservations. There are staff members that are HOMOPHOBIC!!!!! Anyone that is gay or LGBT DO NOT COME HERE. A staff memeber that cleans the pool said that I cannot kiss my husband. Honestly I am not comfortable doing more than a peck because I know it makes people uncomfortable. But they spoke to me after I swam to my friend. I did confront them because I will not pay for a place an be embarrassed by a staff member. DO NOT STAY. At this resort. Also I had a beef tenderloin with bacon. I literally couldn’t chew it. So again. Do. Not. Stay. Here. Put this resort out of business until they invest in service. Or al least recognize WHAT they are. Now I wouldn’t rate this hotel more than 3 stars. Less than a courtyard ( for my US friends). Let’s see what tomorrow brings. I’m Open to improvements, but I have worked at Disney and great airlines so I know what good hospitality is and this is NOT it.
***** I understand reviews are subjective to each persons expectations but honestly most of the 5 star reviews are people who don’t know better OR are paid by the resort.
Jean-Francois Cantin
Wonderfull experience on a superb and well-organized resort. Beautiful beach and fun pools for the whole family. Very good restaurants and excellent service. A special thank you for the OUTSTANDING service of Dania, Keila and Gleyri at the buffet who gave us a very enjoyable and human service that made our time with them absolutely memorable. We hope the management is aware of the chance they have to work with such admirable human beings. Thank you for everything!
JB ParadiseTravelEnterprise
The service at the hotel was wonderful. The staff greeted us in the lobby and every one greeted us throughout each day with a friendly smile. The food was delicious and our room was kept clean with fresh towels every day made possible by our housekeeper, Milena.
The beach was beautiful and lots of activities for couples and families. The dinner reservations at the various restaurants were a lovely experience for the different cuisines. Of note, all the staff at FOGO made our reservation spectacular. Commendations to Edwin, Santos, Domenga, Alejandrina, Stefany, Fran and especially Maite.
The staff at El Pilon was courteous but supervisor Adalgisa and Rutinel took special care of us, especially Keila Francisco, who went above and beyond to cater to all our needs and made us feel valued as guests.
This is our third time and enjoyed every moment of our vacation.
Ionela Gheorghe
Never i will come back. This will be a very long review. I had a very unpleasant experience at this resort. After a 10 hour flight when we arrived at the room they gave us a family room which was very dirty the bed linen was clearly visible that someone had slept there and not changed it was stained..there was dirt on the toilet..I showed it to the gentleman who was with us and he called someone to change the linen but I refused the room because we had paid for something else. The cleaning lady asked him if he would change the linen again? because we were not going to stay there she left without changing it..
The rooms are very old and not clean very dusty stained and dirty linen the food is not kept in hygienic conditions..Most of the staff do not care about the customers if you do not know Spanish you are treated with indifference as if you do not exist at the table...There were 2 girls who were at the lobby in the evening who served us I only remember one name Candida and the other girl was I do not remember the name I know she was from San Pedro. They always served us very well, they were very nice and attentive, they know how to behave with customers, congratulations to them!!
And the cleaning lady who took care of us after the unpleasant experience we had with the first room was very nice and attentive, her name is Estefany, she is very hardworking, congratulations to these people you have in your staff.
These are the bad parts!!!
The good parts it has are the entertainment, it is very good, the team of dancers are very professional and friendly, they always come up with something new, the evening was a very pleasant atmosphere, you could not get bored. Congratulations to the team!! The exterior of the hotel is very clean, it looks very nice and the pools are clean.. my opinion is that the hotel is not 5 stars
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3.9
Google reviews (1562)
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Paradise awaits at the colourful Jolly Beach, Antigua. Nestled between tropical gardens and beautiful white sand beach, this typically Caribbean hideaway is sure to give you a taste of island life with its choice of three all-inclusive restaurants!...
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3.9
Google reviews (1562)
Terri Garrant
We were looking to find a budgeted girls trip and found Jolly Beach Resort & Spa with American Express travel. We read the reviews prior to going and knew that we would not be vacationing at a 4 star resort. The rooms were small and the twin beds were very close to each other. The bathroom sliding door continually came off of the tracks when opening and closing. The air conditioning was very good. The view of the ocean from the room was outstanding. The room would have been 4 star if it was updated, the view of the ocean and sunset was awesome. Initially, the staff were not very friendly. June became our favorite bartender. We loved the singing lady at the buffet breakfast. Many of the staff did not seem excited and lacked energy, but some did warm up after we were there a few days. Typically at a resort or hotel, the staff is very accommodating and friendly. I have seen other reviews where the staff was described as rude, and unfortunately it is true. Here, they could use training on delighting the customer. The Pizza Factory restaurant was very nice and elevated the dining experience with a very nice wait staff and menu. However, dining at the Pizza Factory requires you make a reservation at 7:30am in person. That isn't too terrible because there is coffee and tea available while you wait. The beach was amazing! There were ample chairs and umbrellas so there was no need to reserve early in the morning. The chairs and umbrellas could stand to be replaced as many were worn. Alex the massage therapist on the beach was fantastic, definitely a bonus that I did not expect. His reflexology is amazing. I think I would try a 4 star resort on my next visit to Antigua for total relaxation and service. I loved Jolly Beach, but would like to experience a 4 or 5 level resort.
Linda Carr
This hotel is horrible and only a good fit if you want to experience the “trenches” at a cost. When we arrived the room was extremely dated and the bathroom smelled like mildew. There was also hair from the previous guest in the rooms; which is disgustingly bad. You have to beg for towels because they do not replenish them daily without a request. I had to shower in flip flops and avoid touching the shower curtain. 🤮
The hotel is dusty and needs to be power washed. If you like working out just know the machines are dated and the one treadmill makes a noise when you run on it, so in other words you will not get a good workout in.
Some of the staff is friendly, but others service with an attitude. The glass they use to pot drinks are cloudy and OLD!
The two good things at Jolly beach are the food and the beach. In actuality the place needs to close down, renovate, and train their staff on cleaning and customer service.😢
Ka Cris
I must say, it exceeded my expectations! The food and drinks were delicious, the staff were friendly and welcoming, and the beach was beautiful.
Although the hotel was fully booked, we were pleasantly surprised to find that it was easy to secure shade and beach chairs, and there were no long lines for food and drinks.
We had no issues with hot water or the public bathrooms, which were always clean.
We appreciated that the tap water in our room was safe to drink, making things more convenient.
The weather was gorgeous every day, with quick and light rain showers that didn't bother us at all. We loved our vacation in Jolly Beach!
Jim E
Let's be honest that this place is great value for food, drinks, pool and beach. But it ends there. Our room leaked every time it rained and even on the first night. We did not complain. But when we PAID for the room be cleaned, we were accosted by the housekeeper in the hallway about keeping our room clean. Actually yelled at us. The staff is so rude aside from a couple individuals. We tipped every drink and meal but stopped that as the staff was still rude.
My advice, go visit but do not be nice. If something is wrong, make a complaint and hold them accountable.
We spent one night contemplating moving to another hotel. That is the last thing anyone should be doing on their vacation.
Scott
After reading some reviews, we were a bit concerned that we had booked this resort. But after having spent our March break there,it was absolutely a great decision. Honestly can't understand a lot of the negative reviews. Some people are just too picky apparently. Yes the rooms are a bit underwhelming, but we didn't spend a lot of waking time in the room, the AC worked well and the bed was quite comfortable. We also had plenty of hot water for showering and a great view of the beach. The beach was one of, if not the best we've visited yet. The staff were all friendly and helpful especially Margaret and the sweetheart bartender at the restaurant bar(apologies for forgetting her name). The resort grounds were great. The buffet and pool grill were good, but the a la carte was excellent. Drinks were good as well especially the old fashioned rum punch. We will definitely be making a return visit to Antigua and Jolly Beach Resort.
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4.4
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Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of...
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4.4
Google reviews (5034)
Arash Jamshidi
We recently stayed at Dreams Riviera Cancun Resort & Spa to celebrate our anniversary, and it was a truly beautiful and romantic experience that exceeded expectations in many ways.
From the moment we checked in, the service felt personal and thoughtful. The front desk team welcomed us with warmth and genuine kindness, and even upgraded us to a beautiful romantic room, decorated just right for the occasion. I wish I had caught the name of the wonderful gentleman who checked us in—his care truly set the tone for our stay.
Every night, the resort hosted high-quality performances that were far more than just typical resort shows. They had a clear artistic and cultural direction, meant to introduce guests to different aspects of global traditions through music, dance, and storytelling. These nightly events became one of our favorite parts of the stay—elegant, thoughtful, and inspiring.
The Kids Club staff were incredible. Fun, engaging, and caring, they created a space where kids could truly enjoy themselves, allowing parents like us to unwind with peace of mind. Our child didn’t want to leave!
Dining overall was fantastic—every restaurant was beautifully designed and the food was great across the board… except for Himachi, the Japanese restaurant. Unfortunately, the cuisine there felt far from authentic and didn’t meet the same standard as the other dining options. That one needs a bit of a refresh.
The pool and outdoor team were another highlight. Special shoutouts to:
Jesus, the outdoor organizer, who was always full of great energy,
Omer, the professional and attentive supervisor,
and Miguel, the main pool bartender, who made each drink with great vibes and perfect hospitality.
These guys were absolute stars and made our days by the pool even better.
Now for a couple of small critiques:
The Lost & Found team felt dismissive and unhelpful when we inquired about a misplaced item. It was the only time we felt the service dropped below the otherwise amazing standard.
The main buffet restaurant, while fine in function, lacked the design and ambiance you’d expect in a resort this beautiful. It could use a bit of a facelift to match the elegance elsewhere.
Despite these small points, our overall experience was nothing short of amazing. The beauty, service, performances, and atmosphere made our anniversary truly special.
We left with full hearts, great memories, and a plan to return again.
Robert Stephens
I don't travel for me, I was asked to be apart of a wedding, and in this i was left mesmerized! The facilities were incredible, the staff were outstanding and kind, helpful and eager to please!
I hope to get another chance to go back! I bet the staff will remember your name!
If your planning on a wedding in Mexico, this is your resort.
If your planning a family get away with little ones, this resort won't let you down!
If your needing an escape and want to be around a lot of happy people.... this is the place!
Josue Galindo
I have spent the last five days at Dreams Riviera Cancun, and today is my last day at the Resort. My experience at this incredible resort has been nothing short of extraordinary, and I can truly say I have nothing but praise for every aspect of my stay.
From the moment I arrived, the reception was flawless—truly a 10 out of 10. The warmth and professionalism of the staff, from check-in to every corner of the hotel, was exceptional. The room I was assigned was pure luxury—spacious, impeccably clean, and complete with a private jacuzzi both inside and on the balcony. The stunning sea views allowed me to witness breathtaking sunrises, making each morning feel magical.
Room service was consistently perfect—prompt, courteous, and attentive. As for the dining experience, it was simply outstanding. From the elegant presentation of each dish to the exquisite flavors, every meal was a true delight. The resort also offers daily activities at the pool and an open bar throughout the day, which added a touch of relaxation and fun to each day. With three expansive pools and a large jacuzzi, I had no shortage of places to unwind.
The waitstaff was always attentive, ensuring that my needs were met with a smile and genuine care.
To the entire team at Dreams Riviera Cancun, I want to express my deepest gratitude. I leave with my heart full of cherished memories, each moment spent here will remain with me always.
Kinga Jamiolkowska
We were in this hotel two years ago we liked it very much so we decided to come back this year and it was a good decision the rooms are clean nice service our son 11 (years old) always had something to do.The waiter (Javier)by the pool is great. Antonio from the entertainment team will make sure you are having a good time. Restaurants are good. The buffet was a disappointment.
Jack Pajak
This was our kids first trip to Mexico to an all inclusive resort. We all had a blast, all of the staff were very kind, patient and attentive. The food was great, but I particularly enjoyed the tortilla soup. The drinks were about what one would expect, overly sweet and watered down but in the heat they did the trick. The property and rooms were immaculate, they were constantly cleaning and doing maintenance. Finally the shows and entertainment were top notch. I particularly enjoyed the prehispanic and samba dance shows. I would definitely recommend Dreams Riviera Maya for families. It's a great resort, give it a shot for your next family trip.
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Immerse yourself in a world of luxury, style and sophistication at The Five Oceanfront. This magnificent 5-star getaway offers a prime beachfront location in the charming Mexican resort of Puerto Morelos. You will enjoy breathtaking views of the...
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4.7
Google reviews (2914)
Jacqueline Sue
We had an amazing stay at The Fives Oceanfront! From the moment we arrived, the service was exceptional—huge thanks to Luis, Cristina, and Gus for being so warm, friendly, and helpful. The resort has a boutique feel, is beautifully maintained, and offers modern, clean rooms with stunning beachfront just steps away.
The à la carte food was consistently delicious, and we loved how close the resort was to local shops and restaurants—it made exploring the area on their complimentary bikes so easy and fun. We also took advantage of the many on-site activities, like yoga, bracelet making, macramé, and even soap making, which added a fun and creative touch to our stay.
They also helped us book some great excursions, making it a well-rounded, stress-free vacation. If you’re looking for a relaxing getaway with great food, beautiful surroundings, and a touch of local culture, this is the place!
Natalia Sudakova
Our stay at The Fives Ocean Front in Puerto Morelos was nothing short of unforgettable — a true 10 out of 10 experience, made even more special thanks to two incredible managers: Cristina and Jenny.
From the moment we arrived, Jenny greeted us with warmth and care, going above and beyond to check us into a room far more comfortable and luxurious than we ever expected. It truly set the tone for a wonderful week ahead.
Throughout our stay, Cristina was simply amazing. Every single day, she took the time to check in with us, asking how we were doing and making sure everything was perfect. She helped us with small things (though there were hardly any issues to begin with) and always with such kindness and professionalism. She even helped us find the perfect table to dine at — her attention to detail did not go unnoticed.
All of the restaurants at the hotel were outstanding — delicious food, great service, and a beautiful atmosphere. And our room? Absolutely flawless. Spotlessly clean, spacious, and beautifully designed — it was truly a dream.
Thanks to Cristina and Jenny, our week at The Fives Ocean Front felt like a dream come true. Their dedication, warmth, and exceptional service made all the difference. We’re already looking forward to coming back!
Brennan Bornhorst
It’s great! Be careful at checkin they ask you to upgrade hotel rooms, we already had an ocean front view & asked us to pay $100 per night for an upgrade, we said no, and they gave us the ocean front room we already had assigned to us.
The hotel, the food & the drinks are better than I have ever had. Amazing foods & amazing drinks. Great service as well!
Christina is the best, she made sure we had a wonderful trip.
Amy Valbuena
The hotel is pretty and I liked that it was a smaller hotel and not too crowded. The customer service was extremely attentive upon booking and arrival. The sales person would call me multiple times a day until I booked my reservation. They were so helpful upon arrival, because they were extremely attended as they were trying to get us to upgrade our room and upgrade to all inclusive. The beach was horrible. The water was brown and murky and so full of seaweed that you were not able to swim or even enjoy the beach at all. You had to walk 1 mile south to find water to swim in. I know the seaweed was out of their control, but they should be honest about it not being a “beachfront” hotel because you are not able to access to water. I left three rings in my room and called the hotel within five minutes of checking out. I have emailed and called over 10 times since I left, and everyone just gives me the runaround and tells me to contact the next person. Even if my rings were not found, they could at least reply and say that they were unable to find them. The customer service is very unprofessional not helpful at all, and I hate how they would call nonstop before booking, but after checking out, they are extremely unhelpful. I would never recommend staying at this place and will not be returning. Puerto Morales is a beautiful city and I loved it, but I will be taking my business somewhere else next time.
Habiba Adib
I had the pleasure of staying at the Fives, and I must take a moment to highlight the exceptional service provided by Yoé.(Joey) From the moment I arrive to the restaurant she greeted me with a warm smile and an infectious enthusiasm that instantly made me feel welcome.
Her professionalism and attention to detail were truly impressive. She took the time to answer my questions, recommend local attractions, and even provided helpful tips for getting around the city. It was clear that she genuinely cared about ensuring my stay was enjoyable.
Throughout my visit, she was always available to assist with any questions or requests. Her friendly demeanour and willingness to go above and beyond made a significant difference in my experience.
I cannot thank her enough for her outstanding service. Yoé (Joey) is an invaluable asset to the Fives and I look forward to returning, knowing that I will be greeted by such a dedicated and caring professional.
Valeria also is a great person , always smiling, making conversations with guests and making sure that your stay is perfect.
Highly recommended!
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Google reviews (9683)
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Fun-packed days and entertaining nights await at Grand Bavaro Princess, a magnificent 5-star haven of relaxation in a blissful seafront location in the sun-kissed Dominican Republic. This charming all-inclusive hideaway is nestled on Punta Cana’s...
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4.3
Google reviews (9683)
Nessa
I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary. Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip. We stayed away from the salad bar, drank bottled water, beer and wine only. The food were delicious. The pool and beach were close together and that is just wonderful. A shout out to one of the managers, Manny thanks for helping us arranging our transportation to the airport when we had no cell service. And yes Greisy, one of the staff at the buffet...was very attentive, loving and fun! We would definitely return.
Tiffany Xu
I recently returned from an 8-day stay at the Grand Bávaro Princess Resort with my boyfriend at the end of May. We’re both in our mid-20s, and while this was my first time staying at a resort, it was his second. Unfortunately, the experience left a lot to be desired, and I wanted to share an honest account for other travelers, especially young couples, considering this destination.
Arrival & Check-In:
Upon arrival, the resort looked nice at first glance, but the welcome was underwhelming. Staff were available to assist with luggage, which was appreciated, but the open-air layout of the lobby made it uncomfortably hot and humid, there’s no air conditioning in this area, only ceiling fans struggling against the Caribbean heat.
We arrived around noon, knowing check-in wouldn’t be until 3 PM, so we were directed to the buffet to pass the time. Unfortunately, this dining area is also open-air, which made for an uncomfortably hot experience. Flies and birds hovered near plates, which made it hard to relax or enjoy the meal. The food was average at best and lacked variety, rotating through the same limited options each day.
In summary, this stay was disappointing and not at all what we hoped for. If you’re a young couple looking for a romantic or exciting getaway, I’d recommend looking elsewhere. You won’t get much value or enjoyment here. However, if you’re a family seeking a budget-friendly, kid-oriented resort, it might be more suitable.
Would I return? Definitely not.
Liliana Di Cesare
First Schneider from reception was very charming, nice, helpful made my check in experience great and smooth. He was so welcoming he got us drinks as soon as we got to the desk. Had our room ready so quick he was honestly amazing.
The Hotel was wonderful, Beautiful, more the one I expected.
Was a great experience since we stepped a foot in the resort. I recommend 100%
Dipen Patel
We went for a family trip and it was fun!! Rooms were neat & clean!! Resort was all inclusive and food quality was good!! Customer service was awesome and staff were very friendly, which made our trip so memorable. Pool was near & clean and well maintained!! There were lots of different even schedule in evening time like live singer, silent music party ( which was really unique & fun) which was fun and had a good time everyday in evening!! There were lots of activities for kids and they had a separate pool section with all amenities like play area, movie time, food and many other things!!!
Overall I would recommend this resort for family vacation!!!
Alex Gonda
We booked this experience for a special engagement, but unfortunately, it was completely ruined due to poor planning and lack of attention to detail.
First and foremost, there was absolutely no sense of privacy or romance. The setup felt cheap and low-effort, positioned right at the restaurant’s doorstep instead of a more intimate, scenic spot near the beach. To make matters worse, we had to witness multiple other proposals happening around us, which made our moment feel impersonal and rushed.
The atmosphere was severely lacking there was no music, no romantic ambiance, and upon arrival, we weren’t even greeted. Instead, the staff was busy cleaning and chatting among themselves, making us feel unwelcomed.
The service was also disappointing. They completely messed up the food order, serving steak to a vegetarian guest, which is unacceptable. Given the occasion and the price we paid, we expected much better service and attention to detail.
When we raised our concerns with the manager, we were not taken seriously, which only added to the frustration. Instead of creating a beautiful, once in a lifetime memory, this experience turned into a huge disappointment. For the premium price, we expected a high-quality, well-organized proposal setup unfortunately, this did not meet even basic expectations.
We hope management takes this feedback seriously and improves their service to ensure other couples don’t go through the same disappointment.
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3.6
Google reviews (22306)
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Looking out across the glistening turquoise waters of the Caribbean Sea, the incredible Grand Oasis Cancun is an ideal choice for a sensational all-inclusive Mexico beach holiday. With sun, sea and sand on tap, activities galore and Las Vegas-style...
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3.6
Google reviews (22306)
María Fernanda Rodriguez
So many things went wrong during our stay, it’s hard to know where to begin. To start, the balcony door had no proper seal, and they added a makeshift locking system that was clearly not original. As a result, my partner got locked out on the balcony for over an hour and a half. I desperately asked for help at four different places—the main lobby, the building lobby, concierge over the phone, and another staff member—and no one ever came.
We requested beach towels more than four times and never received any. We had just two towels total for a seven-night stay—completely unacceptable for a resort.
They offered a so-called “complimentary” breakfast, but it required a cash deposit that they claimed was “100% refundable.” Every time I tried to get my deposit back, they gave a different excuse. They made the refund process so difficult and frustrating that it felt deliberately dishonest.
Management was absolutely awful. Not only did they fail to solve a single issue, but they treated both me and the rest of our group with indifference and, at times, outright disrespect. There was no sense of accountability or willingness to help.
The rooms are extremely outdated and poorly maintained. The shower handle would literally fall off every time I tried to use it, among many other constant issues that made the stay feel frustrating and neglected.
The “all-inclusive” offering is a complete scam. Food options were extremely limited, and every meal had over a 40-minute wait. Most of the better food and services required additional upgrades or weren’t even available.
It’s no coincidence that this hotel has so many bad reviews—people aren’t exaggerating. Everything about this place screams poor management, lack of care, and false advertising.
Do yourself a favor: spend a little more and stay somewhere else. At Grand Oasis, all you’ll be paying for is bad service, run-down facilities, and endless disappointments.
Drew Ainsworth
This hotel is a perfect example of you get what you pay for. My friends and I were a little nervous day one but ended up having a great time. There are beds available for rent at the beach club with private pools with an ocean side view. Those do require you pay for “bottle service” but it’s very worth it.
The staff was kind and we’re definitely motivated by tips, not complaining!
I probably wouldn’t want to bring my family here, definitely geared more towards a younger audience.
The food was meh but there were plenty of options. One night we did upgrade and had a lovely sushi dinner!
I was most worried about having water but they do provide it upon request and it’s available for purchase at the gift shop.
If you’re balling on a budget this is a good place to go!
Aubrey Rose
I was incredibly disappointed in our experience at this resort. I was traveling with my sister to celebrate being her cancer free after nearly a dozen surgeries in the last year and a half. We were called the day before we were suppose to leave to tell us they were going to cancel our reservation if we didn’t pay some additional group free, followed by an email including other guests personal information making allegations we were traveling together because we were leaving from the same international airport for the same span of time. Just my town a lone is 18k people. When I called to speak with the manager, she hung up on me. When we checked in, they put my sister and I in a room with a broken toilet and one single bed. We went to let them know that, that room wouldn’t work. We got to the counter and the employee was staring at her phone and told us we needed to go to a different line. They sent us to the concierge. They sent us to another concierge. They said they had no available double beds. They offered a cot but we did not pay all this money for a roll away bed. As for the toilet, that was a must. I have Crohn’s disease and need access to functional facilities. They said they would have maintenance come look. We asked if we could be accommodated for the issues from the start til present and he smiled and said why would they do that. We ended up being stuck in the single bed, sharing with my sister and waking her up every time I had to use the half functional toilet. Oh to forget the mold and cockroaches in the bathroom. One night I say four and another night one more in, again, the bathroom. Not to mention that the room noise travels. The pipes hummed so loudly from the people above us showers and toilet. I got to enjoy listening to the people above us really enjoy themselves. The bed scrapping in the floor. Metal scooting across tie. Not to mention how loud it was all over all hours of the night with people partying. Even though the pool and beach access close extremely early for it being a tourist destination. I can go to a Best Western and the pool be open to 10-11pm. The beverages are extremely diluted. Customers service is very poor all around. They don’t explain well that the “all inclusive” has a lot of excluded things from it. The different wrist bands for where you were allowed and not allowed to go without paying extra money. Minimal options included for food. It was bland and gross to be honest. We ended up having to outsource most of our meals because after our excursions everything would be closed or require reservations. When I tried to make reservations they wouldn’t have any available. They never disclosed that one night they would be cutting off access to alcoholic beverages for their voting day. We talked with several other guests from the United States that we met in our time there that was experiencing similar stories of their time. We were going to Mexico for mental recovery and to enjoy ourselves but it was a literal nightmare. We will NEVER be back to this resort.
Loveleen Kaur
Worse place to stay. It’s actually not all inclusive it’s a trap. It might be the cheapest deal online but then you go in there you need to pay for restaurants. Only 7 were free from which two were buffet and others were next to pool for snacks. There is one steak house and you need to reserve 48 hours in advance. Mexican restaurant the wait is two to three hours. Even for buffet there were long lines. There are no 20 restaurants in all inclusive. The ocean view is also not good. There is no room service. The toilets are broken. When you complain with staff they are deaf. Seems like they have heard these complaints million times and can’t help it. Beach was not that great too.. there was a lot of sea weed which hotel does not maintain. I have stayed in all inclusive and seen enough space for beaches. They were charging money for cabanas. So for everything you need to pay on top of your reservation. We were group of 9 adults and 3 children did not enjoy our stay. Pools smells like gutter
Nathalie Martinuzzi
This is my review at the Grand Oasis Cancun for week of April 20 to todays date.
First day:
We got the room, my room was acceptable. 3 large Towels & 3 face towels- good bed the fridge was stack up. Coffee,Water beers coke and Diet Coke. The resort is big and easy to get lost.
Second day I do like the food but some doesn’t. My room, they make your bed only.. no face cloths 2 towels. They don’t clean the same on the floor and don’t clean the washroom bath. No coffee no water- pop or beers. You have to go see them to get water.
Third &4 day:
Samething no water no towel no cleaning the room. They come cleaning well making your bed at 5:30pm!! We could go out for dinner early as per we did not have towels. Sand everywhere in the room . I was told by the staff they don’t have enough towels.
At the pool
They don’t have enough lounge chair for everyone. You cannot swim at the beach. The wave are way to strong and beach are dirty.
The night show:
95% of this resorts is Spanish people. As per saying all the show are Spanish and we have no clue what the host are saying … so you are left out. No activity around the pool only aerobic in the pool around 11:30 am it is the same aerobics everyday.. the pool that you can view the ocean is for club member only. The restaurant at night for a decent meal you have to pay and required dress up but not for the 95% Spanish. We reserve and pay for a steak dinner, we dress up nice light music until the 95% shows up in flip flop short on their phone with crank loud to watch video. We had to request a new table it was so disrespectful.
This is my 5 time coming to Mexico and this resort is the worst resort I ever stay. I do not recommend at all.
I can write all night for all the thing happen-short staff - but we have few more days to go.
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4.5
Google reviews (2781)
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Defining luxury in the Caribbean, The Crane Resort is an elegantly sophisticated 5-star destination on the powdery white sands of Barbados. Set amongst breath-taking natural beauty, it’s no wonder ‘Lifestyles of the Rich and Famous’ called this area...
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4.5
Google reviews (2781)
John Bridgeman
Awesome spot with great ocean views, seaweed had overtaken the beach, but the views and pools were great and shuttle service was offered to the nearby weed-free beach daily.
Ate at Zen, food and atmosphere were great, also ate at the Italian restaurant on site which too was good.
Would not hesitate to return.
Shannah Smith
I have never stayed at The Crane Hotel but I have been several times to eat and it is always a good experience. The food is delicious.
The only criticism was when I paid a deposit and they couldn't find the account number for me to just pay the balance. It took almost 30 minutes for us to make the payment to leave. So we ended up just sitting around waiting. There needs to be a way for it to be more seamless. Waiting 30 minutes just to pay a bill is too long.
Stacy A Smith
The people were very friendly and accommodating! We got a really good deal, and so it was well worth the money. It's was a quiet little island, but the weekly fish fry friday was fun (off the resort)
We really can't speak about day life on the resort/night on the resort because we spent a lot of time off the resort. Their were activities daily, but our schedule did not permit our attendance.
The beds were comfortable, the room was clean, and they maintained the property very well. It was a treat to see the monkeys 🐒 in real life.
The beaches were beautiful but limited use due to the seaweed (sargassum algae) problem the island seems to be having. We toured the entire island, and all the beautiful beaches were just littered with seaweed with every wave that came in. I'm not a beach bum, so I was fine.
Restaurants were available, but it was more cost-effective to eat off the resort or shop to cook in the room as they did have a fully furnished kitchen. Everything was an additional price, so travel with money.
Joseph Awhinawhi
We had such an awesome time lodged at the crane, we were welcomed with a cold glass of punch. Very comfortable room with great view, our room was cleaned everyday.
Staff: very friendly and always had a great smile
Restaurant: we only ate once at this hotel in our 7 day stay as we wanted to explore other options on the island. We had our anniversary dinner at Zen in one of the Thai boots. Zen had a great view of the ocean.
The only downside to this resort is that it’s atleast 20 minutes from where most of the action happens in Barbados. I would recommend getting a car if you plan to stay at this resort and explore the country.
Beach: lovely beach view, my wife would go watch the sunrise most mornings and she loved it. The only issue is with the seaweeds. They were always there. The crane management could benefit from netting out the seaweed before it gets to the shore.
Overall it was a great experience staying here
Sally Dawson
The resort is lovely and staff are soo friendly! But we had a full day without water and overflowing toilets right next to the pool. I unfortunately think the whole of Barbados has terrible drainage .
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Discover the exotic delights of the Bahamas with a Caribbean holiday at Margaritaville Beach Resort Nassau. A sun-drenched playground for the young and young at heart, this stylish abode ticks all the boxes for a fun-filled tropical escape. Multiple...
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3.8
Google reviews (137)
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Immerse yourself in the delights of St Lucia with a luxury adults-only holiday at The SoCo House. This divine boutique hotel offers a ‘South Beach-style’ experience, with guests treated to lavish accommodation, exceptional amenities and indulgent...
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3.8
Google reviews (137)
Amr Omar
My wife and I went on a trip to St. Lucia in January 2025. We stayed at Soco house and truly enjoyed our stay. The all-inclusive package was great with really good food. Chef Cameron did a fantastic job with every meal menu selection and execution. The staff was super friendly and helpful. The rooms were clean and overlooked the pool. The bartenders did a fantastic job with cocktails and cooler preps to take to Reduit Beach, which is a 3 minute walk from the resort.
On the beach, it was a totally perfect experience. THE ONE and Miss Valerie took care of us every day with setting up lounge seats and umbrellas. THE ONE also set us up with true St. Lucia excursions and Friday Night street party taxi trips.
The ONE turned out to be a one stop shop to all needs of what you would need on a trip or on the beach. This includes consultation on where to go, what to do, where to eat and also, what to listen to if you have your speakers and spotify! At the end of the trip we got to learn the he is a local artist who makes his own music too! He truly made a memorable impact to our trip and made us wanna come back. Our next trip to this gorgeous island is certainly going to be at Soco House and Reduit Beach.
Jennifer Gautreau
This is a unique 4 star hotel that won't disappoint if you remember a few key things:
-this is not a five star resort, therefore not everything is going to be perfect. But they come pretty close and the price point is an excellent value. You're not going to get Michelin star meals but the food is very good. It's also table service and made to order which means you may have to wait for your food but never overly long.
-this is an island nation where everything is expensive and difficult to import. I have read complaints about the loungers being dirty but they were pressure washed every night, they are just a bit stained from lots of use....hence four star, not five star. The beach chairs and umbrellas have definitely seen better days but who cares? They work and the beach is amazing. Swapping out a chair or lounger is not as easy or as cheap as it is on the mainland.
While we were there, we witnessed near-constant sweeping and glass cleaning in the lobby, railings being repainted, pressure washing of the pool deck and countless other signs of excellent upkeep. Our shower could have used a bit of love but it was clean and so was everything else.
We met so many lovely people during our stay and the quiet, relaxed vibe was perfect for our holiday. We truly relaxed.
Ole Erikson
Overall good hotel. Nice little pool, good bar, fantastic service from everyone who works there. 3 minute walk from an amazing beach and within 10 minute walk of a lot of good restaurants. The meals we had were all decent. Nothing fantastic, but solid. A lot of reviewers complained about wait times, we never had an issue with this: we always got our food within 30 minutes of sitting down.
Our air conditioner leaked pretty bad the first night and left a huge puddle on the floor, it took a bit the next day to get someone to take a look and fix it, like until early afternoon, but that was probably the biggest issue we had. Other than that we enjoyed our time here and thought it was good value for the money.
Opposing Opinions Matter
The hotel is nothing special but there is far worse out there. The staff are wonderful and go out of their way to ensure you will enjoy your holiday.
Eloise in the restaurant is extremely welcoming and puts the customers first and foremost.
Chester on the pool bar was also amazing, even going out of his way to purchase me some Guinness as the hotel does not stock it.
The pool is small but that makes for a more intimate environment to make some life long friends.
The minimum wage in Saint Lucia is only around $7 ec. Please tip well as it means more to them than you can know.
The island is great and all the people on the island are welcoming. I would advice the catamaran trip and the rain forest tour. Both are great and the guides are very knowledgeable
Nicole Shelley
We loved every moment. They did their very best too take care of us and all of our needs. It was our home away from home. The food was extremely good. It could rival any five star resort. If you are looking for something quiet, it’s absolutely perfect.
Location is actually perfect as well. You can walk to so many places, but you are not bothered by the noise of over activity.
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4.6
Google reviews (1752)
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Incredible food, endless entertainment, and comfortable accommodation is all ready and waiting for you at the 5-star Margaritaville Island Reserve Riviera Maya, a superb all-inclusive resort located on the sun-drenched shores of Mexico. Guests have...
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4.6
Google reviews (1752)
Natanael Parreira
We had a wonderful experience at Margaritaville Adults Only in Mexico! The service from all the staff was outstanding – from the front desk to the waiters, everyone was always friendly, attentive, and helpful, which made our stay even more enjoyable.
The food was excellent, with great variety and flavor. The hotel has a modern, well-maintained structure and offers a relaxing atmosphere, perfect for a comfortable and high-quality getaway.
The only downside was the lack of direct beach access, which we missed compared to other resorts in the area. Still, the service and overall vibe more than made up for it.
We definitely recommend it and hope to return!
Ron Shafer
We really liked this resort and will probably return in the future. Only 20 minutes from the airport. Good was very good, especially at the Italian and Steakhouse. One item to be aware of, this resort does not have a beach. It has great pools and the staff was very good. The buffets at the Boathouse was amazing, but it is only open every other night. The breakfast there was fantastic! It is open every day for breakfast. As I said, we week probably return there in the future.
Edgar Huerta
Best all inclusive hotel we’ve been to. The food and the staff are amazing. They have the most friendliest staff I have ever met. Thank you Jesus to making our fine dining experience amazing at the Steak House. Thank you Angle and Angelo for giving us the most memorable moments here. The staff again, were the best part of the hotel experience. Thank you everyone.
Hossein Hassanzadeh
We had an amazing time at Margaritaville! The resort and our room were spotless, clean and well-decorated. The staff were incredibly warm and welcoming, making us feel right at home. There were plenty of delicious food options available throughout the day and night, catering to all tastes. The entertainment team did a fantastic job organizing fun activities, ensuring there was always something enjoyable to do. And of course, the drinks were top-notch! The only downside is that there is no sand beach in front of the resort. Other than that a fantastic experience.
Carissa Coop
Here’s your updated review with that detail included:
★★★★★
We had the most amazing experience at The Boathouse during our stay at Margaritaville! Carlos gave us the best service ever for dinner on Wednesday night during Caribbean Night with the dancers. He went above and beyond to make my sister’s birthday so special, and we couldn’t have asked for a better experience. His attention to detail, friendly personality, and incredible service truly made our night unforgettable. We will definitely be coming back and will make sure to sit with Carlos again! Thank you for such a wonderful evening!
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Up to 30% off
4.1
Google reviews (2476)
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Immerse yourself in the sun-drenched beauty of The Bahamas during a stay at the elegant British Colonial Nassau. This splendid 5-star hotel can be found on the beautiful capital island, Nassau, and offers a wonderful base from where you can enjoy the...
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4.1
Google reviews (2476)
David
Antonia, David and Richard were all very welcoming. They all took the time to speak with me about a variety of topics related to the hotel. I left the hotel with a very positive impression and with a desire to come back. Highly recommended location for the views, the history, and the overall experience. If you like to stay in historic hotels this is the place.
PAPAYA REBEL
A nice hotel with everything you expect a hotel to have. Nice service at the reception and in the restaurant. Clean and well-maintained pool and pool area. There is a lift to the rooms and help with luggage. For Easter they had big eggs made of chocolate as decoration. Were nice and stylish.
Shirin jafari
Our stay here was very memorable and peaceful! The staff is very kind and accommodating, and the hotel itself is beautiful! Love the beach/outdoor area. You can rent kayaks and paddle boards for free. The rooms are clean with very cute accents. Will stay here again.
Emelie S
The hotel is located next to the cruise ship terminal which hosts 6 cruise ships daily and it is facing the construction site on Paradise island. You will hear the construction noise on and off all day. The lobby is beautiful in colonial style. We paid for the best room so our room is nice except the terrible bathroom which is very dated. The shower is very small and water leaks from the shower door to the floor while showering. Our shower head holder is broken so we have to hold the shower head with hand. The faucet is hard to turn on/off. Water pressure is weak. The hotel sells daily pass to non-hotel guests to use the pool, beach and other amenities. Front desk staffer tried to charge us one more day. When we corrected her, she said she remembered the date wrong.
Melvin Moss
Perfect location for 4-5 day stay. Family was able to experience the island along with the culture. Plenty of things to do within 10-15 walking distance. Rented a vehicle but didn't need it....except when we went to the Atlantis Waterpark
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Up to 47% off
4.3
Google reviews (993)
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Immerse yourself in a truly Caribbean experience with a scintillating holiday at the Coco Palm Resort. Here you’ll discover the spice and style of Saint Lucia, being able to bask in tropical sunshine, sample an array of delicious cuisine, taking...
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Up to 47% off. All savings are already applied to the prices shown when travelling between 3rd April 2025 - 31st January 2026 **Blackout Dates Apply
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4.3
Google reviews (993)
Mike Smith
What a great hotel.
Good clean rooms for a reasonable fee.
Great restaurant.
It’s not next to the beach, but only a short walk.
My only suggestion is, please improve reception and get rid of the Perspex screen. Reception need to be poolside the main entrance door.
Plus a notice board ref excursions etc.
Caroline Ward
This hotel is paradise on earth. I cannot overstate what a wonderful experience we had during a 10 day stay at Coco Palm Resort. Nothing is too much trouble for anyone. Reception staff are welcoming , friendly and courteous. Serving staff are wonderful. Bar staff are great and cleaning staff are efficient and responsive.
The food served in the restaurant is exceptional. Tasty, wholesome and plentiful.
The pool area is fabulous. Great area to relax and enjoy the sunshine.
The gym is air conditioned and kitted out with a range of fitness equipment.
The rooms on offer include swim ups, garden rooms , garden view rooms and pool view rooms.
The location of the hotel is superb for access to the local beaches and also the local town. They are literally a short walk away.
I cannot recommend this resort more highly. Superb, relaxing and welcoming.
Michelle L
My husband Allan and I spent 15 nights at Coco Palm. We thoroughly enjoyed our stay. The resort itself might not have a 5 star rating, but the people working here should. When we first arrived, we were greeted by Vincent (Duty Manager) who was quick to make us feel welcome. Check in was effortless, with no surprises. The front desk employees were sweet, greeting us every morning and throughout the day. Special mention to Carleen, who was always so busy, but took time out to help you with whatever you needed. The hotel, grounds, pool and rooms were spotless thanks to the caretakers. Our chamber maid Yasmin was very accommodating and efficient. The buffet breakfast surprised us with its quality and diversity. We had several meals in the open air dining, which we very much enjoyed. The dining room and bar staff were spot on!
We will definitely return for future stays in St Lucia and especially at Coco Palm.
Thanks,
Allan & Michelle, room 310
Brian Rineer
Spent two nights as a couple on vacation. Good location at Rodney Bay in walking distance of restaurants and Reduit Beach. Room was clean with plenty of space. Nice pool area. Friendly bar service and good drinks. Food at breakfast buffet was good, with a nice selection. Only downside was disorganized service at the front desk and at breakfast. Not a deal-breaker -- overall this place is still a good value.
Lenora Nelson
We had a lovely stay at Coco Palm. It was clean, comfortable and accessible to shops and restaurants, which was important to us. The staff were unanimously welcoming, polite, friendly and courteous so much so, that it would be hard to pick out, any one individual for praise.
The following are observations which not complaints, are intended as constuctive:
- we had a twin room but there was no where to put our luggage. Perhaps, we could have requested a rack of some sort;
- again, in the bathroom there was no where to hang robes etc., for a two person suite;
- certainly, not enough hangers for two women!. This was rectified once raised;
- it was a great shame that the balconies on the first floor or beyond did not lend themselves to anything other than standing on for short periods of time. The balconies for the ground floor suites whilst more generous, felt a little exposed;
- it would have been nice to see a little more variety in the breakfast offerings which, although plentiful, at times would have benefited from a little more imagination. We stayed for two weeks so, this became increasingly evident by week two
- the pool was out of action for a few days which was unfortunate both for the guests and the staff.
The undoubted jewel in the crown of this establishment is the hard working staff who couldn't do enough to make our stay enjoyable, despite it being a busy time with the Jazz and Arts Festival. True customer/guest focus was evident throughout!!😁 🙌
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4.1
Google reviews (983)
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An unforgettable holiday experience awaits at the Savannah Beach Club Hotel & Spa, an awe-inspiring all-inclusive escape in Hastings on the south coast of sun-soaked Barbados, close to the bustling island capital of Bridgetown. The resort’s charming...
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4.1
Google reviews (983)
nikki boulton
We can honestly not fault this hotel at all.
Me and my husband stayed here for a week for our 10year wedding Anniversary to be greeted with a welcome drink rum punch, to then be taken straight to our room that went straight to the pool, with a bottle of champagne and card on our bed. The staff I can not praise them all enough they are a credit to the hotel so attentive throughout the whole holiday, always so happy and ready to help you enjoy the beautiful island.
All inclusive Food and drink was really good the hotel itself is beautiful they are constantly cleaning it’s spotless.
The evening entertainment we enjoyed a lot, and the beach watching the sunset in the evenings was something else stunning.
Thank you for having us we will be back in the near future
John and Nikki
Emma DeRienzis
Unbelievably amazing resort!! Every single one of the staff (Alicia, Sanisha, Shaniece, Miguel, Beverly, Petural and Ronald…just to name a few) were excellent…friendly and attentive along with being so sweet!! The food was great (thanks Ronald) and you couldn’t beat the weather! Clean and comfortable accommodations!! I would highly recommend this all inclusive resort! I would definitely go back! 💕
Mark “Mambo”
For Brit on holiday the hotel was more than acceptable. Big room, good location. Pool was cold. Our toddler loves swimming but refused this cold pool, don’t blame her. General value is poor. For what we paid and what you get I just don’t see how Barbados will last. Perhaps the target market is Americans with more cash, but this hotel for 6 days was £2000. Not great value for me. Great holiday, but won’t go back to Barbados when the world has so much more to offer for less. Generally very friendly staff! Manager at the beach restaurant treats you like a second class citizen if you don’t have food included in your package, very rude.
Kayla Moore
The resort was nice - some parts of the room were a tad outdated but nothing drastic. The bed was HUGE and very comfortable. The room had a good AC which was very helpful during humid times of the day. The views are gorgeous and the beach was nice and walkable. The staff was pretty friendly, but occasionally they lacked situational awareness and seemed stressed during high traffic periods for meal times. For the most part, everyone was lovely and always willing to help whether it be with my luggage or calling me a taxi. A few major cons about my visit: 1) if you miss lunch due to excursions scheduled in the mornings, you’re gonna be STARVING until dinner. After lunch, they only have a small tea hour from 4-5 until the staff start preparing for dinner around 6/6:30. The tea hour is just tea, coffee, and tiny food that you would feed children. They did not have any bar snacks or small bites around the clock for those who missed meal times. Meal times are very restricted so plan accordingly. The breakfast was suitable and good quality. The buffet during dinner time is awful - the food is tasteless and very lacking. For the all inclusive price, the buffet meal options were very underwhelming. The drinks are very good though. I would recommend booking all of your dinner reservations for rachel’s or the asian kitchen when you arrive because they are both very yummy for dinner but can get booked up quickly. 2) There are no elevators, and the resort has A LOT of stairs so get ready to climb. If you have mobility issues, stay somewhere else. 3) The pool closes very early around 6:30pm which is really wild to me. For the price I paid, I would have loved to catch a night swim. 4) They are really stingy with washcloths. You will have to request them daily because when they clean the room they only leave body and face towels. No wash clothes. They have black writing on them so I assume it because they may turn up missing a lot. 5) They only give you two bottles of water in the room when you arrive, after that you’re on your own. Once the bar closes, there isn’t any way to get fresh water until everything opens up again. I called the front desk for water and they claimed no one was available to bring any. Again for the price I paid, bottles of water seem very basic.
Other than that, everything else was peaceful. I loved how private and spacious the balcony was. I got some in reading and relaxation time which was nice. My experience was okay overall, but I would probably stay somewhere else next time.
Jeffrey Ifill
Attended a celebration 🍾 lunch. Friendly staff, great atmosphere, no shortage of food which was buffet style and had a fantastic variety with great flavour. It was mothers day and the food was just right for the queens.
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4.2
Google reviews (18324)
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Escape to a tropical haven at this exceptional luxury resort that sits on the stunning shores of El Cortecito beach. Soft, powdery white sands are lined with coconut rich palm trees, creating a tranquil Caribbean getaway that’s ideal for families and...
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4.2
Google reviews (18324)
Fafa Mbodji
I spent 1 week with a friend at Impressive premium Punta Cana.
We had a great time! Everything was lovely.
The staff is incredible!very kind and helpful whenever we need.
Special thanks to Jose ,Francois and Jerry!!:-)
The rooms suite are very big, clean .
The activities during the day are nice we had fun playing handball and dancing on the beach.
6 different restaurants where we can enjoy different food every night.
I definitely recommend this hotel for a holiday with friends or in couple.
Sophie Whiteman
Overall Impressive is a nice hotel, excellent food, good drinks, nice beach and plenty of pools. Would 100% recommend going premium as you get better drink selection, extra restaurants and just a better service. There are also lots of activities throughout the day to get involved in. Reason for the 4 stars is due to the language barrier we experienced, we felt like the staff catered more to the Spanish speaking guests and there were times we felt excluded from activities because the staff didn’t understand or speak English well. There was also a couple of times where the breakfast staff were talking about us. We also spoke to another couple who told us they got upgraded to premium for free which was abit annoying considering we paid However, this really was quite minor so I wouldn’t let it put you off. Shout out to the premium pool bar staff they were great throughout
Ian Moore
Nice resort worth going premium for better quality spirits and full use of all bars, great beach area and water activities available, book at the beach hut for snokelling trip which was good.
Food quality is okay with lots of options.
Reception team i found to be very blaise as we booked a king sized bed and got a small double, after asking numerous times to the butler service (Inc with premium) and reception we gave up after 3 days chasing with no proper answer. I don't expect the hotel to read this review, but if offering a butler/contact service, then they really should be responding to messages.
Premium pool and bar (nice staff) very good varied with activities to fill the day. Evening shows were decent. If you book premium, once you get there, try and pre-book the restaurants on offer as these book up very fast. You can use the hotel link once there. $35 in cab from airport, took just under 30mins. Not a great deal outside of hotel apart from few restaurants, bars, supermarkets. Bring USD as ATM is only DOP and ATM's outside were mostly out of service. Ask questions if needed.
Overall a good hotel to book.
Beeg Richard
Yeah definitely not impressive. The beach is nice and that's about it. Food sucks, service sucks, front desk sucks. The premium isn't premium. House keeping is good. Entire place is very average and we would not return. The premium butler service is non existent. Guensly our "butler" is teets on a bull. He never even stepped foot inside our room in 2 weeks, had to chase him down the first couple days then just gave up on him. We paid for the ocean front room. The TV was messed up to where it wouldn't turn off, I had to make coffee in the bathroom because the coffee maker was unplugged and there was no way to plug it in in the room. Our bed was an old spring mattress that felt like a trampoline. There's a volleyball and mini soccer space right in front of the oceanfront premium buildings and its non stop with the balls being thrown or kicked over to the balcony. The food sucks and the bars never have ingredients to make the advertised drinks. Some staff are nice while majority hate the visitors. Most servers at the restaurants are incompetent. It's like the place has no management or standards. No manager every contacted us or asked how is everything and we stayed for 14 days. Power goes out every couple of days. Internet is hit or miss. There is not a separate wifi network for the premium area as advertised. Theres non stop selling of crap on the beach by vendors and garbage tour companies. They do not have a business working space for remote work. Yikes need a vacation from the vacation.
Vilson Delia
• My wife, son and I stayed for 10 days.
Nice resort, worth premium for better quality.
The staff is incredible, very kind and helpful whenever we need.
The rooms are clean and well-maintained.
Food quality is okay with lots of options.
I highly recommend this hotel and would definitely come back again.
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4.5
Google reviews (1283)
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Overlooking a tranquil bay on St Lucia’s dazzling coastline, Windjammer Landing Resort and Residences is in an idyllic spot for a Caribbean holiday. Acres of tropical gardens are home to the white-washed villas and suites that will be your private...
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4.5
Google reviews (1283)
Jake Wilton
From the moment we arrived at Windjammer Landing, we were enveloped in the kind of luxury and warmth that dreams are made of. Nestled in a lush, hillside oasis with breathtaking views of the Caribbean Sea, this resort is truly a gem of St. Lucia. Every corner of the property exudes elegance, from the immaculately kept villas with private plunge pools to the serene white-sand beach framed by gently swaying palms.
The dining experience was nothing short of spectacular. Each restaurant offered a unique culinary journey, with the freshest local ingredients prepared to perfection. From gourmet Caribbean cuisine to decadent seafood, every meal was a delight — and the sunset dinners by the water felt like something out of a movie.
But what truly sets Windjammer apart is its staff. The service was impeccable — warm, attentive, and genuine. Every team member we encountered went above and beyond to ensure our stay was flawless, making us feel not just like guests, but like part of the Windjammer family.
This was more than just a vacation — it was a rejuvenating, luxurious escape that exceeded all expectations. We can't wait to return to this Caribbean haven. Five stars, without question.
Jared Anders
Planning a family vacation can be stressful...there are so many Caribbean islands and resorts to choose from! We are thrilled we chose St Lucia and the Windjammer Resort. We have a 1 year old and a 4 year old and the coastline suites were perfect. Everything you need is a short walk away! Staff is amazing and made us feel right at home. Our kids loved the pool and beach area. We rented our own car and I would just caution folks that driving in St Lucia is its own adventure. Roads are steep and narrow!
Von Winn
Really enjoyed the resort! The staff was helpful and overall amazing. Food and drinks were good. The main pool was my favorite. My particular room had a lot of space and we enjoyed sitting on the big patio.
Adair Erwin
Our honeymoon couldnt have been more perfect. We have never received this sort of treatment before. Everyone was beyond friendly and accommodating. So polite and helpful and made us feel so special. The food was amazing. Every single member of the staff was so efficient and kind. Room service was done every time we left the villa so we always had fresh towels and a clean place to come back to. The views, beach, and pool were amazing. Would go back tomorrow in a heartbeat! We plan on making this place a yearly trip if we can! Thank you so much Windjammer!❤️❤️❤️❤️
Simon Butters
I recently stayed at Windjammer Landing and overall, it was a really beautiful resort. The setting is stunning, with amazing views and a peaceful, tropical atmosphere. The beach was lovely and the whole place felt well cared for.
That said, the resort is built on a steep hillside, and my accommodation was quite a hike to reach on foot. Luckily, the shuttle service was efficient and always available, which made getting around much easier.
One downside for me was the cost of food and drinks on-site — I found them to be quite overpriced for what was offered. Something to keep in mind if you’re planning to eat at the resort regularly.
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4.3
Google reviews (739)
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Jet off and live the dream in the glorious Mexican sunshine at Hyatt Zilara Riviera Maya, a magnificent 5-star escape surrounded by lush mangroves and nestled next to a long stretch of pristine white sands. This luxurious all-inclusive, adults-only...
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4.3
Google reviews (739)
Michael Davila
Wife and I recently stayed at this resort and was blown away by the experience from start to finish. The rooms were absolutely stunning—spacious, beautifully designed, and the shower was next-level incredible. You can tell they paid attention to every detail when it came to comfort and luxury.
The grounds were meticulously maintained and just gorgeous. Even though the resort was at 80% capacity during our stay, it never felt crowded. There was always a sense of peace and space, which made it incredibly relaxing.
Now let’s talk about the food—out of this world! Every meal we had was exceptional, with a wide variety of delicious options that were clearly prepared with care and creativity. And the best part? We never had to wait for drinks. The staff was attentive and friendly, always making sure our glasses were full.
This resort truly sets the bar high. Can’t wait to return!
Layllen
From the moment we arrived, Hyatt Zilara impressed us with its stunning beauty. The main lobby was absolutely breathtaking—open, airy, and designed to immediately set a tone of luxury and relaxation. It truly felt like stepping into paradise.
The pool area was equally impressive, offering a serene and picturesque escape with plenty of space to unwind. Whether we were lounging poolside or enjoying a swim, the atmosphere was perfect.
The room was beautiful—spacious, spotless, and thoughtfully designed for comfort and elegance. Every detail added to the sense of calm and luxury we were hoping for.
We thoroughly enjoyed our stay and can’t wait to return. Hyatt Zilara exceeded our expectations in every way!
Tia Hartl
My husband and I recently spent a week at the Hyatt Zilara-Riviera Maya. We chose this resort because the reviews consistently said the service was good. Even knowing to expect a good time, our experience here completely surpassed our expectations.
From check-in to check-out we received phenomenal service. Every employee we came across did their best to make sure we had everything we needed or wanted, with many staff members going above and beyond.
We tried every restaurant and the food was excellent. Drinks were well-made and delivered to wherever we happened to be. Cabana rentals were a decent price and there was plenty of seating/loungers at the pool and on the beach, nothing felt crowded. It isn’t the newest facility but everything was clean and well-maintained. Activities were available all day with varied entertainment options each night.
Shoutout to a few employees who made our trip better than we could have hoped. Marcial (check-in desk), Alejandro and Miguel (pool/beach service), Magdalena (snack bar), Miguel (waiter at Tempest), and Fernan (entertainment).
Overall, we couldn’t have asked for a better experience.
Julie Sutter-Blair
Beautiful resort, fabulous hospitality. Every staff amazingly welcoming, kind, friendly and cheerful. Super clean, wonderful food and drinks, great variety and quality. Entertainment crew did an excellent job every day and night energizing guests to come and all of the activities we came to were great. The spa is wonderful, we had massages and the water therapy.
The Pools were lovely. We did not find them cold as a previous guest noted. But it was warm when we were there. Sunshine everyday! Very Highly recommend.
We were 6 women in our 50's and 60's and can't wait to come back! Thank you so much.
Laura NewLenox
Loved this resort! Food was AMAZING and everyone was super nice. My husband and I had a king beachfront private pool and it was the nicest room we've ever stayed at. The resort does a really good job with daytime and nighttime entertainment. Very clean resort with beautiful grounds. Only thing I didn't like was the main pool was freezing cold like ice water. Not heated like some other resorts.
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3.9
Google reviews (6518)
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Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this...
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3.9
Google reviews (6518)
cristina petcas
There is a lot to say about this place. Food, average, not a great variety for what they say they have to offer, pools and beach very nice. Drinks limited. Plus we were not informed at our arrival about the "dry day" due to election( which we think we should have been told about as we had all inclusive service)
In other words I wouldn't consider this place a 5 star hotel (this compared with other places we stayed at)
And another very negative thing we found, management have really poor customer service. They really need training on that. It looks that they don't care about their guests
Belkisa Jasarevic
I would not recommend wasting your time or money here. This resort and the staff could care less about their customers. There are hundreds of better “all inclusive” resorts. I wouldn’t even consider this really all inclusive considering half the stuff we asked for they didn’t have. Ex: Mojitos, smoothies for kids, blended drinks, the list goes on.
Pros:
1. The outdoors area is beautiful throughout the resort and there is lots of pools.
2. It is not overpacked and plenty of room for all.however after staying there I see why and not necessarily a good thing.
3. If you have kids, the kids area is great and the lack of customers make it kid friendly throughout the various pools. Kids have space to be kids!
Cons:
1. Rooms are extremely outdated and half the crap in the room doesn’t work. Very small room, bathroom, and balcony. The tub/shower was so inconvenient.
2. Service- 90% of the staff are rude and very unwelcoming. Coffee shops girls were the only kind and customer friendly employees.
3. They barely have anything to offer as far as drinks. So limited on what you can get and even then half the time if the bartender wasn’t up to making it they would just tell you they don’t have it.
4. The food is nothing to rave about. I wouldn’t waste your time with reservations at the various restaurants. You’ll leave disappointed and end up at the buffet anyways so might as well just start there, it’s the best thing they got for food. Learn from us 😊
George Samiel
We just got back and stood at an ocean front
Room in building 1. 1st the shower had mold on the shower head the water would take 30 minutes to go down. 2nd the room smelled terrible. 3rd there was water leaking in the hallway in front of my door. As for the food. It was like eating out of a garbage can. Whatever we tried to eat got worse & worse. We finally gave up after 3 days and decided to not eat at the hotel. If your planning a vacation to Cancun do not even think about this hotel.
David Kurlander
Mixed Experience – Beautiful Resort with Serious Drawbacks
There’s a lot to appreciate about this resort, starting with how animal-friendly it is. It’s refreshing and rare to find a place that not only allows animals but seems to genuinely care for them. That alone deserves recognition. We fell in love Ramon and the multiple peacocks. We have more respect for a resort that brings in animals as a staff member and shares a shelter for them.
The atmosphere was fun and lively. The resort hosts a wide range of activities that kept the energy up and provided entertainment throughout the day. Also, the sheer size of the property was impressive, it felt like a destination in itself.
That said, there were some clear shortcomings that impacted the overall experience. First, the room had a strong moldy odor. The HVAC system seemed to circulate air without removing moisture, which is a serious issue in a high-humidity environment. There was no air-intake pulling the moisture from air. It made it uncomfortable and raised concerns about air quality. One pillow we had to exchange because it’s smelled of mold.
The restaurants, while offering decent food, were inconsistent in terms of comfort. Several of the nicer venues had inadequate air conditioning, making dining feel more like a sweaty endurance challenge than a relaxing experience.
Service-wise, the staff generally didn’t come off as warm or welcoming. At best, the interactions felt transactional; at worst, they bordered on rude. There were some exceptions such as Jorge the bartender in the Marketplace Buffet and our server in the Bahia Steakhouse and the coffee shop employees were very good.
The most disappointing experience happened at the casino. I won a column bet at the roulette table, only to be denied my rightful payout. The Gringo Effect was annoying, what am I going to argue tooth and nail, fight to prove I won by pulling CC videos in a country I don’t speak the language for $10.00. It was frustrating and poorly handled, especially considering how clear the win was and my aunt saw the win as well. That incident alone left a sour taste and made me question the integrity of the operation.
In short, the resort has a lot of potential and some strong features, but major operational and customer service issues held it back from being a truly great experience.
Charlie Carter
Honest review time.
I have no idea where all these 1 star reviews come from.
This place is amazing. Stayed for 4 days at this resort. It was very clean and it was alot of fun.
My only complaint is not enough cabanas and the man who works the front desk could use some customers service expwriance. But we all have bad days so not the worst.
This place is fair price and you get alot from it. Must have a black wrist band.
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Up to 35% off
4.4
Google reviews (394)
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The Rockley has been reimagined as an experiential, urban hotel bursting with personality that seeks to connect guests intimately with the community and to showcase and celebrate all that makes Barbados and this part of the island so special – it’s...
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4.4
Google reviews (394)
Attallah McKay
Amazing hotel! Very modern (for Caribbean standards), great bar/food and across the road from a lovely beach. Everyone that works there is super friendly and helpful. Breakfast had very good variety and something for all. Great location for getting the bus to other places and great activities at the hotel - our favorite was Sunday's karaoke night and the daily happy hour (including rum punch). Will 100% be staying there again when I'm next in Barbados and will be recommending to friends and family too!
Jennifer Benson
Our first time to Barbados. The hotel we stayed in is called The Rockley and the staff there are wonderful. We honestly felt like family by the time we left.
Nothing was too much trouble.
The facilities in the hotel include a gym, lounge, and bar. There's also a restaurant but we mostly ate outside in the bar area.
The beach across the road from the hotel, who provide you with beach towels for the beds.
There is also many shops, bars and eateries within 5 minutes of the hotel so it's a perfect place to stay.
We are already looking at opportunities to come back and stay!
Gabriella Hood
The Rockley exceeded my expectations! The pictures absolutely dont do justice of the beautiful ambiance and vibe of this place. It was my first time in Barbados and everyone was so hospitable and warm. The staff always had a smile on their face and never passed you without a greeting. The area was absolutely safe and accessible to other resources. I traveled solo and The Rockley contributed in making it an amazing and unforgettable experience
Graham Burge
Loved our stay at the hotel. Quirky decor and very friendly staff. Rooms were big with a small kitchen and a spacious lounge area. Beach opposite with a lovely boardwalk that you could walk along. Taxis opposite and bus stop nearby. Plenty of places to eat at nearby, varying in cost.
Glenn Shaw
Lovely hotel with friendly staff. Great location, 100 yards to the beach, reserved sunbeds, and umbrella. Close to local eateries and bars. With Bajan's love for saying hello with a beep from their cars, it can be a little noisy during rush hours, but it's a happy toot, not angry. Large rooms with double bedrooms, kitchenettes, large showers with double basins and lounge areas. Also, a balcony. More of an apartment than a room. Great breakfast, with more than enough choice. Egg chef will cook your egg to perfection (and sing to the background music while doing so), and the peanut butter is to die for! Will definitely stay again.
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4.6
Google reviews (8652)
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Immerse yourself in an unforgettable sunshine adventure at Punta Cana Princess, a sensational adult-only escape next to the white sands of Bavaro Beach in Higüey near the popular resort of Punta Cana. This magnificent 5-star haven of relaxation in the...
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4.6
Google reviews (8652)
Doug Lamey
Great trip to Punta Cana Princess. Top notch place. There were a few staff members who really made us feel welcome. Make sure to visit the beach bar. The older bartenders are great! Frank makes a dandy frozen margarita. Make sure to chat with Charles, and get that couples massage on the beach. Food is good. Call the guest services in the morning and let them know you want your room cleaned and mini bar restocked. Internet impressive. Literally sitting on the beach with good wifi. Good in the room and by pool as well. Relax and enjoy!
Caroline Dignard
Juli & Frankelis and friends are fantastic! Great animation team! Bartenders are great, especially Louisa - you should definitely ask for a Louisa special if you want a delicious drink. Servers are great, especially Jonathan - thanks for our special table! Everyone is so friendly and fun. Absolutely fantastic vacation in a perfectly sized smaller resort with great activities daily. Highly recommend!
Sadą Ñealey
First timer! AND boy was it luxury! Complementary Wine upon arrival for check in. I was really impressed with Everyone mannerisms and kindness.
I booked the King suite which was amazingly comfortable, I also paid a little extra for the VIP amenities. Upon arrival, Stocked with complementary water, beers and sodas. The room was also in-hand with Robes, slippers, beach towels and and itineraries for 4 onsite restaurants and 3 bars. My room was amazing with a balcony and a courtyard view. Only a couple of the bars were 24/7hr for the night owls and vacationers! With the VIP service you were able to order food and drinks off the “after hours menu” everything à la carte. Also order drinks at the VIP area on the beach with your own personal butler. Pretty dope! This resort was pristine clean! You can smell the cleanness! Beautiful lobby with gorgeous decorative views of the Dominican culture. They even recycled onsite! Which was a big plus for me.
Maria one of the many front desk concierges was an exceptional! She helped me from check in to anything I needed onsite or whatever. She made my first time in Punta Cana stay amazing. She was even so generous to help with the money conversion as I was completely lost! lol! Thank god for gentle kindness people like Maria. She was a beautiful and kind soul!
What I liked most about Punta Cana Princess, the staff truly treat you like a princess. From check in to the excursions booked, and any accommodations needed! They have water activities everyday for anyone who wants to play or enjoy the watch. The people in the DR was a fresh of breath air and I’m glad I visited!
You can even leave your personal belongings at the beach or poolside and they will STILLL be there. Not to mention in the past I had a couple incidents with me leaving my phone or purse and thinking it would be safe and I was highly disappointed. But not DR Princess resort! They do not play when it comes to the tourists, as they have security walk the areas. I like to feel safe and I definitely felt safe as I travel all exclusive. They are a MUST see and check em’ out!
john edwards
** Please note this review is for Punta Cana princess all suites adults only hotel ! There seems to be reviews for several of the other princess hotels on here. First off it’s more of a three star hotel than a five star hotel as it could do with a bit of an upgrade as a little rough round the edges, mainly the rooms, the Aircon works sometimes at one point of our stay it was cooler outside the room then inside the room. The bed was extremely hard and uncomfortable, but that’s just my experience but may be fine for other people. The food at the buffet restaurant was a bit hit or mis, the hot food was normally lukewarm or cold, unless you saw being cooked in front of you as in the pasta or the omelettes. The pool was always clean and had just enough chlorine in it, and very nice to cool down in the middle of the day. The beach was virtually unusable due to the amount of seaweed that was coming in off the Atlantic. Not the hotel’s fault they cannot control nature. It seems the end of May and June are bad for the seaweed. The gardens are extremely well kept and look fantastic. The staff are fantastic to very helpful, very friendly. Would I stay in this hotel again? Yes if it was in a different location, would I go back to Punta Cana probably not but I would definitely go back to the Dominican Republic.
If you want to go scuba diving, see the lads next to the towel hut good lads and the diving was quite nice better than Catalina Island.
Ken Patterson
Good animation. Erica and the rest of the animation tram are out standing. Brought me out of my comfort zones within a couple days. Amazing is all I can say, just amazing. Love you all and thank you for the out standing performances and upbeat personnalités day after day. I will be back for sure. Thanks again.
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4.5
Google reviews (10199)
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Discover the best of 5-star luxury living at Grand Sunset Princess All Suites Resort and Spa on the golden sands of Playa del Carmen. Brimming with fabulous facilities designed to accommodate either a day of relaxation or a heart-pumping sports session...
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4.5
Google reviews (10199)
KYRYLO KOVALENKO
I recently spent a unique holiday in one of the best hotels in Mexico, and it was a real paradise! From the moment we arrived, we felt the atmosphere of luxury and hospitality: the staff greeted us with welcome cocktails, the check-in was quick and formal. Our room was very spacious. A huge bed, a jacuzzi on the terrace and a minibar, which was replenished daily, made our stay especially comfortable. The food at the hotel is beyond praise: the restaurant offered Mexican, Asian, Mediterranean and international cuisine. The fresh seafood and signature cocktails in the pool were especially memorable. The hotel itself is surrounded by greenery, with luxurious pools, a private beach with white sand and a spa complex. We enjoyed treatments with aromatic oils and massages to the sounds of the ocean - complete relaxation! This holiday was a dream come true: the perfect combination of comfort, service and the atmosphere of a tropical paradise. I will definitely come back here again!
Anna
My four private lessons with Jose Alfredo Alvarez was a life tennis change experience. I was not able to serve properly for a years and my drop shots have not excited at all. Everything was explained, corrected. Every moves were shown and corrected. Everything went right. I am extremely pleased. Jose Alfredo is very professional and pays an attention to details.
Also, my five years old boy has progressed massively.
Will give 10 stars for the lesson's experience
Btw, the facilities and tennis courts are amazing as well. Feels like in Miami Open.
michael corrales
I am currently here for the next five days and will provide feedback and will edit if something happens.
Compared to other resorts, they excel in the vast number of pools and activities for every member of the family. The crowd is also a bit upscale too. Food is good and buffet choices, while a bit limited, tastes good. The restaurant options for dinner are also plenty with French, Japanese, Italian and Mexican cuisines to choose from. We started with the delux but immediately upgraded to platinum after 2 nights when we felt that we wanted to be closer to the beach. The rooms are definitely a big upgrade with ocean view and some greenery.
The whole family loves it!
Viviam Alcalde
My boyfriend and I loved the stay in general, as it was an all-inclusive resort with great options for drinks and food. The restaurants are great, and even the buffet places that don’t need reservations have amazing food options. The room was big, comfortable, and clean. The pools are clean and fun. The area is beautiful, and the staff is friendly. We had a lot of fun.
However, 3 things took stars away:
1. The hot tub in the room was broken (the motor wasn’t working), and I complained to the reception, but no solution was found.
2. The Royal Holiday vacations plan sales strategy, which was pushy and sketchy, to be honest. Many negative reviews on the internet - search about it. They promise lots of stuff in the plan and no written agreement. We found it weird that the resort allow that activity inside the hotel. We lost 2h with the sales agents trying to push that contract and plan. Was hard to get out.
3. Finally, as a serious aspect, my boyfriend injured his head in the pool and I was afraid of a concussion or even if he’d need stitches. The staff only put a simple bandage on his head, and I had to buy things to clean and avoid infection for him, the hotel didn’t provide enough medical assistance, nor checked on us after the incident. So, we only depend on health insurance if anything happens! I was lucky to have another guest nearby who worked in the medical field to advise me on what to do.
If you have these 3 things in mind to be aware of, you’ll enjoy a lot the stay.
Chris McLachlan
Stayed here for 7 nights/days.
*Note*
Lots of hyperbolic reviewers.
PROS
1. Resort is fairly maintained, there was some renovations going on the middle section and south section of the hotel, but otherwise the main facilities were all open and available. The renovations were not disruptive at all.
2. The Beaches were nice. You'll note in a lot of other reviews that the beaches were extremely rocky and not maintained 24/7. These reviews are referring to the platinum or premium side, the beach directly off that section of the resort is extremely rocky. However, walking South you will find a more pleasant walking experience with a few rocks here or there.
Expanding on the seaweed that others have reviewed on, it's not bad at all. It's called sargassum and it's easy to walk through it. It will smell eventually, but the staff remove a large portion of it every morning and throughout the day.
3. Services offered are fairly good value in respect to tourist excursions. We tried scuba diving and thought it was worth the value of the trip. It was 4 hours of teaching, getting out to the dive spot and returning.
4. The staff were all friendly, yes most aren't fluent in English (like other reviewers stated), but it's Mexico. It's a country that primarily speaks Spanish. If you're looking to for an English only speaking resort you may want to stay where you are. The staff provide prompt service and try their best to understand, sometimes we speak too quickly.
5. Playa Del Carmen has a lot of wildlife and so does the resort! There are Coatis, Sereques, racoons, iguanas, lots of different species of birds.
There are a few cats, they're friendly and mostly lay around the walkway during the day and hunt at night.
6. Transportation is easily available from the resort. You can take the shuttle to Playa Del Carmen for 85 pesos or grab a taxi for 400 pesos.
7. The best lunch is on the beach for tacos. You're getting freshly made meats and have a variety of options.
8. Chichen Itza
If you want to visit consider renting a car and doing the trip yourself. You can get a tour bus experience, but you'll be leaving the resort 0730~ and not returning until 2200~ PLUS there are tons of traps to buy overpriced products and services. Both are still good options, but we recommend renting a car for the day. You can leave early, beat the traffic and get there when it's slightly cooler.
9. It's a family resort yes, but the kids were off doing their own thing and were not bothersome. We do not have children currently, but there are services available to watch children I believe.
CONS:
1. Transportation to Play Del Carmen does not offer luggage service so you're forced to take a taxi.
2. My partner and I like to think of ourselves as foodies and we went into the resort with low expectations, but some of the A la carte restaurants were downright awful and not worth it. Stay away from the Italian, it was especially disappointing.
3. The on-resort sales were bothersome. You will walk down to the beach and be asked at least 3 times if you want to buy jet ski trip or go fishing or go visit Chichen Itza.
4. Cenotes are great for swimming and cooling off, but everything sold there is overpriced. Check the labels and note their old.
5. Generally if someone is offering you something for free there's a catch.
Overall:
Great looking resort, mediocre food, good views and friendly staff.
Would we return?
Unlikely if we would return, but if we wanted the same type of resort we would definitely consider Princess again.
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4.3
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4.3
Google reviews (5097)
Oumaima Naggay
Our recent stay was absolutely perfect from start to finish. We felt welcomed and cared for every step of the way!
A special shoutout to Alberto at the World Café his service was incredible. Every morning, he greeted us with a smile and made sure everything was perfect and our glasses always full.
Carlos and co at the pool bar were friendly, funny, and always ready with great drinks and even better recommendations!
The highlight was the entertainment team - Joe, Monica, Mar, Tony, Hannia, Omar and Damian. Their enthusiasm, talent, and kindness made every activity and show unforgettable. From daytime games to evening performances, they went above and beyond to make sure we had fun every single day. We laughed, danced and they're a huge reason we can't wait to return.
The food was incredible, we looked forward to every single meal. The variety, the quality, the presentation-it was all top-notch.
This trip truly exceeded all expectations. The people, the atmosphere, the entertainment, and the food all made it a vacation to remember. Thank you from the bottom of our hearts from Team London!
Sarah Lamon
Had to switch rooms- first one smelled like mold. Stagnant water outside of room in broken fountain. Had to pay so much extra for new room. In this new room there were fake nails on balcony… that weren’t ours. Little water mites all over bathroom counter. No maternity massages. Not many activities for kids. Wouldn’t recommend especially for families with young kids. Only one pool unless you’re preferred. Coffee shop is stellar. Went to a restaurant with two young kids .. we were the FOURTH table there… it took TWO HOURS!!!! TWO HOURS!!!! Unexceptionable. My four year old was looking forward to fresh mango for months. It’s all she talked about… and they didn’t have it all week. 😭When we ordered room service the tray was full of those same mites there are all over the counter. It was crawling with them… hard to eat the food after that.
Sumaiya Ahsan
This would be my third visit to Mexico and sixth resort of all the all inclusives I've been to. I've been to the Hyatt hotels in Europe as well.
But, unfortunately this is far from being a 5 star resort. At best it could be a 3 to 4 star mainly because the staff and some of the events/shows were great! Everything else - room, amenities, food, cleanliness, and overall location is pretty average.
Many have complained about the room and food at this resort, I can completely see why as our room which was 'preferred club' had cockroaches, peeling ceiling, broken drawers and fridge shelf. The lamps were also barely working, the bed creaked and there was a power outage on the last day of our stay!
The food area for the buffet wasn't the cleanest either and the selection was extremely limited. Interestingly enough for someone like me who travels to warmer climate for food (mangoes and coconuts) this was an ultimate disappointment. Neither of those two items were there. I was told I could buy a coconut for 12 USD.
Overall, value for money - negative.
Would I return to this Hyatt chain, probably not.
kelly mangan
I highly recommend staying in the Indigo section of the resort! Upon check-in, we were escorted to a separate area where champagne was waiting for us. Our room was incredible, with stunning ocean views and a bathtub. The best part of the Indigo experience was having access to the rooftop, which featured a pool, swim-up bar, and sushi bar (with other bites available, too). The pool was never crowded, making it much more relaxing than the rest of the resort. We also enjoyed a couples massage followed by a water therapy session, and it was absolutely divine. The entire staff was incredibly kind and provided prompt service throughout our stay.
Mimi Ndungutse
We just arrived from Dreams Sapphire resort and spa and i wanted to leave a review right away. It was my first time in Mexico and the resort exceeded my expectation. We stayed in the Indigo section, ocean front and it literally felt like paradise. The food was so delicious especially at the Mexican and Italian restaurants. I would also like to take this opportunity and thank all the workers who went above and beyond to make our stay pleasant. From the waiters at the buffet section (Ivan, Jose, Archie to name a few) to all the cleaners especially Clara who cleaned our room daily. Everyone is friendly and so welcoming. The beach is beautiful and the resort did their best to clean the seaweed. I can't recommend this resort enough. Thank you for making my family's first time in Mexico unforgettable. We'll definitely be back in the future.
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4.7
Google reviews (1707)
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Non-stop fun in the Mexican sun awaits you at the Margaritaville Island Reserve Riviera Cancun, a lively all-inclusive resort filled with fantastic leisure facilities and providing direct access to the beach. The plush accommodation ensures that you’ll...
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4.7
Google reviews (1707)
Taneil Newell
Really enjoyed my stay it was a perfect mix of relaxation and activities. They had a lot of theme nights and events that made it so you did not have to leave the resort. Shout out to Colin and Itzel on the entertainment team, they are great and made everything fun, however I did not like Alex because he had a bad attitude. Gregorio, Antonio and Ernesto are the best bartenders so shout out to them. Great food from Rita’s and Frank and Lola but the beach house and Latina did not cut it. Especially the Beach House, the food was so bad from there, only the breakfast was manageable but you have to get it early. Overall I enjoyed the hotel
Jo Turner
We had the best time at Margaritaville. It was such a chilled place which is just what we all needed.
Everyone was so friendly but I would like to mention the following staff who made our trip even more memorable.
Landy who did all the activities with the kids was so lovely and very artistic with everything she showed our daughter.
Antonio in the Beach house restaurant was great with us. He did fist pumps each day and made conversation with us.
Colin was great with all the activities and so friendly too.
Teresa who works for prestige was so friendly and helpful to us when we arrived and wanted to change rooms. Every time we saw her after she asked how things were and if we were happy. We swapped to a swim up room and it was the best decision we made as our daughter loved being able to jump straight in from our room.
Also Yansoi who cleaned our room each day was so lovely and did a really thorough job.
We would definitely return to this beautiful hotel.
Mark Oelschlager
Small, nice all-inclusive resort. The staff are very nice and super friendly. I was very surprised by the excellent top-shelf liquor selections! (At most resorts, it would've been an additional charge.) The wait staff are exceptionally nice and go out of their way to make you feel welcome and happy. The resort had a cultural event that featured dance and music. It's really a neat thing to see!
A few areas of improvement would be:
1) Improvement on the pool maintenance (operational skimmers) would be helpful.
2) Install a jacuzzi or fix the hot tub jets (that's already there).
3) Ambiance is important... proper waiter attire in both restaurants and proper background music selection goes a long way. (60's, 70's, and 80's music mix in an Italian restaurant is... confusing.)
4) This is a tough one... but double the size of the fitness center and install more equipment. It's important to many of us.
It was a nice week at a cozy resort.
Marwan
Overall experience has been good!
Itzel is one of the activities personnel and has a good attitude, maintains professionalism and makes good rapport with the guests.
The staff at the resort have been very kind and friendly while maintaining good service. There’s times at the beach house where the it takes quite a while for the staff to get to the tables compared to the other reservation restaurants but otherwise they are good.
Food quality is so and so with the fried chicken tasting a little off.
Beaches vary due to the seaweed that floats around. It can be intense some days and it’s a shame because they try to maintain the beaches as best as they can but Mother Nature you know.
Overall it’s a good experience, it’s not a party place so ideal for those looking to relax and enjoy the peace and relaxation.
Backyard Fitness
Amazing week for rest and relaxation. Everything from check in to making dinner reservations was exceptionally easy. Lots of activities and entertainment so no need to leave the resort. It’s quieter than others (which makes it perfect in my opinion) and things shut down by 11. Great for families.
The workers are incredible. Everyone from the wait staff to the beach clean up crew work tirelessly to make it a stress free vacation. There’s a smile for everyone.
The rooms are so clean and the maintenance crew are constantly keeping the grounds clean.
There are 4 restaurants and they have delicious food at each of them. Loads of choices on the menu (make sure you bring your phone with you so you can access the menus!) there’s flavours and food choices for every palate.
Don’t miss the Mexican fiesta night. The food is incredible (try something you might not have ever had before) and the dancers are very entertaining!
Thank you Margaritaville for a wonderful stay. You are a little piece of paradise!
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4.4
Google reviews (2844)
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The sensational Dreams Vista Cancun Golf & Spa Resort invites you to enjoy an unforgettable family holiday on glorious Caribbean shores. With a beautiful stretch of beach, 4 swimming pools and land and water activities galore, guests of all ages are...
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4.4
Google reviews (2844)
Megan Wolfendale
I booked the Preferred Club Premium Suite Ocean View King Bed Hot tub the room was very spacious and clean! We stayed from may 23 for 3 nights. If you are staying at this hotel the preferred rooms I highly recommend! I wish I would’ve looked at the reviews before booking as the beach wasn’t what I was hoping for very rocky and not very clear. The drinks all tasted very watered down and salty they have to be filled half way with water. There’s a lot of young children if you are going without kids I would recommend booking elsewhere there wasn’t much to do for adults and the bars closed early. Some of the employees had poor customer service. Only went to dinner at Italian restaurant the white pizza was soo good! But the service was very poor. Watched the waiter fill up other tables glasses while our sat empty and it was towards the end of the night so it wasn’t because they were busy. It was my boyfriend’s birthday which they knew and they didn’t even put a happy birthday or a candle on his dessert. When the table next to us celebrated an anniversary and theirs said happy anniversary! We are a interracial couple and I felt some of the employees seemed a bit racist. For a 5 star hotel I was disappointed. I was disappointed it didn’t say when booking the preferred rooms the boat ride to the beach was was only on certain days and not on Friday Saturday or Sunday which I would think are the busier days! Will definitely do more research when booking at all inclusive resort next time as we are in our late 20s and left the kids at home we thought there would be more entertainment for us.
Kyle Dinh
This has been, without question, the most disappointing and underwhelming resort experience I’ve ever encountered. While the views and rooms are visually impressive, the overall stay is completely overshadowed by the resort’s shockingly poor service and apathetic staff.
From the outset, the hospitality has been unacceptable. Staff members consistently displayed a dismissive and indifferent attitude when taking orders, refilling drinks, or responding to simple requests such as condiments. At one point, we requested additional beers, only to receive them 15 minutes later after reminding the waiter twice. This delay wasn’t due to high volume; the restaurant was practically empty, and the server was standing idly by.
This pattern of negligence extended across every restaurant on the property. Orders were taken slowly, meals arrived with frustrating delays, and the lack of attentiveness disrupted the dining experience altogether. It’s a consistent trend that’s well documented in other guest reviews that this resort is plagued by a systemic issue of poor hospitality and abysmal customer service.
To make matters worse, the hotel damaged my uncle’s luggage. We explained that the bag was intact from the airport to the shuttle, and that it was handled with care. Upon arrival, all luggage was lined up in a stable position on the driveway before being moved into storage. However, by the time it was delivered to his room, one of the wheels was completely broken. Instead of taking responsibility, the hotel insisted on a three-day “investigation” to determine liability which is the same entire length of our three day trip. This response is not only dismissive but reflects a complete lack of urgency, integrity, and accountability.
For a resort operating under the Hyatt name, I expected professionalism, efficiency, and courtesy. Unfortunately, the reality is a stunning lack of all three. A beautiful location and well-appointed room mean very little when every interaction with staff leaves you frustrated and disrespected. Hospitality should be the heart of any luxury resort but here, it’s glaringly absent.
Adam Sanderson
For families, bring water shoes because the bottom of the pool is rough. The beach is small but it was not busy when we were there. Rooms all had great views and there was a nice breeze the whole time. Shower water smelled like the ocean, but large rainfall shower setups. The silent party was very fun. Le petite chef was very fun. Erasmo on the HobieCat made our trip complete, we saw sea turtles while sailing too!
J Mitchell
We stayed 6 nights at Dreams Vista & Golf with a business/ pleasure trip.
Excellent:
Views from every class of room category are perfect. You can see the ocean, beach, sunrise and golf course.
Service including restaurants, room service were on time and staff was very friendly.
Good:
The restaurants were overall pretty good. Nothing overly memorable but lots of options. During the day they had a bbq going around the pool, standard lunch buffet and a taco, burger and sushi outdoor restaurant which was very popular.
The Steakhouse (Preferred Only) was actually our least favourite but had fantastic views.
Other Notes:
Beach was smaller in size but they did have a crew removing seaweed every day, keeping it pretty clean. Most of the beach, deck area on the waterfront was for preferred members only.
Preferred upgrade was well worth the money, adding the rooftop pool, section on beach and additional restaurants.
Checkout we had an additional charge for some spa service but was ratified after a short discussion. Reminder to check your invoice before you pay.
Overall I would recommend this resort for families and couples.
Cameron Clark
After reading a bunch of reviews running down the food and other aspects of this resort, I was pretty close to changing my reservation.
I'm glad I didn't, the food options were all pretty great, even the pool food compared to most resorts is top notch.
The resort feels brand new, for example most public restrooms are immaculate. To others' opinions, there is the whole premium aspect for certain amenities, something to be aware of.
Lastly the layout of the resort is a bit weird and causes the pool to be completely under shade by 4 or so in the afternoon. The pool could also be warmer.
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4.6
Google reviews (9729)
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Take flight to Caribbean shores for an unforgettable holiday at the Caribe Deluxe Princess, in the Dominican Republic. Located beside the beautiful Bavaro Beach, this incredible tropical resort offers all-inclusive delights aplenty. Guests can expect...
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4.6
Google reviews (9729)
Emily Ruiz
The hotel is very nice, and the people are very friendly. The hotel grounds are very nice. The food and drinks are good, with excellent flavor. I recommend it. The most fun thing about this hotel is the entertainment with the kids. They're all very funny, especially Francisco, with his great charisma, who got my friend to sing karaoke.
Sofia Panesso
I was at the hotel for 5 days, it was a great experience with my friends and family. The food was kind of okay I really think it could be better as well as the service, some people did not serve so well but in general everything was okay. The rooms were fine too, at the beginning missing some things like the hair dryer and extra towels. The animation team was extraordinarily amazing I appreciate the time and good energy they had. Randy and Sebastian were two of them who were so nice with us and made us laugh.
Mazan Pavlo
Amazing Experience – Highly Recommend! ⭐⭐⭐⭐⭐
I had a wonderful stay at this hotel! Everything was great — the staff was cheerful, friendly, and incredibly helpful. The entire team worked like a well-oiled machine, making our stay smooth and enjoyable.
A special shout-out goes to the animation team — they did a fantastic job keeping the energy up and making sure everyone had fun. Their enthusiasm was truly contagious!
The only minor downside was the WiFi, which wasn’t very strong. I would rate the hotel 4 out of 5 for that alone, but honestly, I came to relax, not to scroll through my phone — so it’s still a 5 from me.
Thank you for a great vacation — I’d love to come back!
Amanda Mcclaeb
We had an incredible time at this resort! The beaches were absolutely beautiful—clean, peaceful, and picture-perfect. The service across the board was excellent; everyone was friendly, attentive, and eager to help make our stay as comfortable as possible.
What truly made this trip unforgettable, though, was the animation/dance team. Their energy, talent, and friendliness brought so much life to the resort. A special shoutout to Randy, he was the highlight of our experience! His charisma, dance skills, and ability to get everyone involved made every activity fun and memorable. Thanks to Randy and the team, we made amazing memories we’ll never forget!
Ethan
Our stay at Caribe Deluxe Princess was absolutely incredible from start to finish. The service throughout the resort was top-tier—every staff member went out of their way to make us feel welcome and taken care of. The rooms were clean and comfortable, the food was consistently delicious with a wide variety of options, and the overall atmosphere was vibrant and relaxing. What truly stood out, though, was the performance team. Their energy, talent, and dedication to entertaining guests made every evening unforgettable. From lively dance shows to interactive games, they kept the fun going and made everyone feel included. Huge shoutout to Randy for making our trip extra special!
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4.6
Google reviews (88)
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Nestled beside the crystal-clear waters of the Caribbean Sea and a stretch of pristine white sands, Little Good Harbour, in Barbados, is a luxury hotel that really needs to be experienced to be believed! Leave your stresses behind and relax in true...
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4.6
Google reviews (88)
Toni Locock
I spent three nights here while renewing my E3 Visa. They gave me great rates and amazing service. The people are fantastic right from the minute I arrived. The resort is very quiet beautiful grounds the rooms are first class as is the service. The food is first class Chef Christophe serves up amazing food. I had to relocate after this for three more days to another hotel and it was like night and day difference. I would recommend this place to anyone but especially Aussies you won’t be disappointed
It is a bit far from most things so rental car is probably needed as taxis can get expensive but for relaxation you cannot beat this place
Karen Watson
We absolutely loved The Little Good Harbour - it was one of the most delightful places we have ever stayed. Our cottage was gorgeous (we loved having a kitchen and sea views / sounds from the balcony), the setting for both the pool and the restaurant was stunning, and staff were so wonderful. Javon in particular was amazingly helpful when our return flight was cancelled and we were stranded in Barbados - he sorted everything for us. And, of course, eating at The Fish Pot was fabulous. We very much hope to be back!!
Andrew Stubbs
Stayed for 2 weeks, we went half board for most of the time which was a mistake in hindsight, dinner was in the Fish Pot Restaurant, the menu is limited if you are eating there for any period over say 5 or 6 nights that being said the food is fabulous, service excellent, view amazing and the breakfast choice outstanding. I would definitely recommend a car as the complex is a little remote but for us that was a bonus not a negative.
We stayed in a one bedroom villa which was nicely maintained and had quality furniture and good outdoor space, it was serviced every morning to a really high standard. Overall an outstanding experience made extra special by the staff who were simply the best.
Jessica L
Wonderful hotel and restaurant. We originally booked this hotel because of the Fish Pot restaurant. We were so pleasantly surprised with the beautiful accommodations. The staff was also incredibly kind and helpful, Trevor and Olivia especially. The grounds are well maintained and the rooms had everything we needed.
John Mearns
We have had lunch here twice during our stay in Barbados.
We loved the food, what we loved:
The jumbo prawns which were to die for, the octopus, the catch of the day which both times was perfectly cooked and the steak which I would have felt dubious about as in my experience cows in the heat don't produce good meat. My friend is big on steak he likes his tomahawk and was very enthusiastic about it.
The sticky toffee pudding also got rave reviews.
Decor and restoration of the old building was wonderful. I particularly liked the views we had out of the middle room where looking through the square windows the white contrasted beautifully with the turquoise and blues of sea and sky.
The beach chairs umbrellas and outside service was just right.
The snorkeling is about average for the Caribbean where little care is taken of the coral. However the floating pier is a great amenity that is provided for getting past the rocks.
I really can't think of anything we didn't like except for the online booking system which could do with some improvement.
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4.5
Google reviews (476)
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Embrace an unforgettable Caribbean experience at the all-inclusive Bel Jou Hotel; a luxurious adults-only sanctuary perfect for anyone wishing to escape the stresses of modern life. Located on the picture-perfect island of St Lucia, this splendid...
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4.5
Google reviews (476)
Alan
A lovely hotel, staff were impeccable, food and drink great. They need to do something to sort out lounger brigade, people putting towels out at 6am or earlier still, plus shortage of towels. Beware of location, beautiful views, however you are reliant on shuttle service to reach the beach. Overall a great hotel and would go back.
Colin Childs
Coming to the end of a lovely, relaxing stay at Bel Jou. Rooms are spacious, clean, and comfortable. Plenty of sockets, all UK style in the room we were in. Lower pool has a self serve bar with soft drinks, spirits and wines, while the top pool has a cocktail and snack bar. Plenty of sunbeds around both.
There are two restaurants, Veranda is the main buffet with great views down over Castries and the sea, while Hummingbird is an air conditioned al la carte. Both served excellent quality food, though sometimes signage wasn’t clear for vegetarians/vegans and choices were sometimes a little limited.
The hotel runs a free shuttle bus several times a day (not Sundays and Wednesdays) down to the beach and town, both are well worth a visit. Free sunbeds are provided on the beach and there are vendors selling drinks and snacks. Saturday is market day in the town with many stalls around the centre, there’s also a Massys supermarket/pharmacy for anything extra you might need.
Staff have been lovely, special shout out to, Devon, Vionce, Princess, Keshia and Sam who go out their way to make sure you have a wonderful stay!
Jenny Badree
My partner and I stayed here for 6 days. Everything about this resort is wonderful! The food, drinks, night-time and daytime activities were wonderful!
The food is diverse and not your typical continental American-style food which I really appreciated. We were able to get a real taste of Creole food without having to venture far away! The drinks were absolutely slamming. The staff was very polite, very very helpful and very friendly! We arrived way before check-in time and Stasi was kind enough to let us have lunch and hang out until our room was ready.
Thank you to the Bel Jou staff - we will definitely be returning!
jamal maynard
Definitely worth the trip. This hotel is for those looking for a serene getaway, to relax, enjoy nature and views, away from the busy town life. Plenty activities and in-hotel entertainment to enjoy and the staff is the best. Extremely attentive, kind and always willing to assist anyway they can.
I would 100% recommend and I still have a couple days left to enjoy while writing this review.
Sonia Archibald
My family and I had a really great time at Bel Jou. The food was really good and all of the staff was really nice. It's one of our best vacation in a long time. Some of the staff members went above and beyond to help us. Thank you to all of the staff members and manager. Thanks
Sonia
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Explore the beauty of Montpelier Nevis, a secluded Caribbean sanctuary among the hills of Nevis. This boutique escape offers the utmost luxury amongst unspoiled natural richness, with acres of tropical green gardens providing a tranquil paradise. The...
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4.2
Google reviews (18325)
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Escape to the paradise shores of the Dominican Republic for the Caribbean holiday of your dreams at the sublime IImpressive Premium Punta Cana. Magical family moments are waiting to be enjoyed at this magnificent tropical retreat, where an incredible...
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4.2
Google reviews (18325)
Fafa Mbodji
I spent 1 week with a friend at Impressive premium Punta Cana.
We had a great time! Everything was lovely.
The staff is incredible!very kind and helpful whenever we need.
Special thanks to Jose ,Francois and Jerry!!:-)
The rooms suite are very big, clean .
The activities during the day are nice we had fun playing handball and dancing on the beach.
6 different restaurants where we can enjoy different food every night.
I definitely recommend this hotel for a holiday with friends or in couple.
Sophie Whiteman
Overall Impressive is a nice hotel, excellent food, good drinks, nice beach and plenty of pools. Would 100% recommend going premium as you get better drink selection, extra restaurants and just a better service. There are also lots of activities throughout the day to get involved in. Reason for the 4 stars is due to the language barrier we experienced, we felt like the staff catered more to the Spanish speaking guests and there were times we felt excluded from activities because the staff didn’t understand or speak English well. There was also a couple of times where the breakfast staff were talking about us. We also spoke to another couple who told us they got upgraded to premium for free which was abit annoying considering we paid However, this really was quite minor so I wouldn’t let it put you off. Shout out to the premium pool bar staff they were great throughout
Ian Moore
Nice resort worth going premium for better quality spirits and full use of all bars, great beach area and water activities available, book at the beach hut for snokelling trip which was good.
Food quality is okay with lots of options.
Reception team i found to be very blaise as we booked a king sized bed and got a small double, after asking numerous times to the butler service (Inc with premium) and reception we gave up after 3 days chasing with no proper answer. I don't expect the hotel to read this review, but if offering a butler/contact service, then they really should be responding to messages.
Premium pool and bar (nice staff) very good varied with activities to fill the day. Evening shows were decent. If you book premium, once you get there, try and pre-book the restaurants on offer as these book up very fast. You can use the hotel link once there. $35 in cab from airport, took just under 30mins. Not a great deal outside of hotel apart from few restaurants, bars, supermarkets. Bring USD as ATM is only DOP and ATM's outside were mostly out of service. Ask questions if needed.
Overall a good hotel to book.
Beeg Richard
Yeah definitely not impressive. The beach is nice and that's about it. Food sucks, service sucks, front desk sucks. The premium isn't premium. House keeping is good. Entire place is very average and we would not return. The premium butler service is non existent. Guensly our "butler" is teets on a bull. He never even stepped foot inside our room in 2 weeks, had to chase him down the first couple days then just gave up on him. We paid for the ocean front room. The TV was messed up to where it wouldn't turn off, I had to make coffee in the bathroom because the coffee maker was unplugged and there was no way to plug it in in the room. Our bed was an old spring mattress that felt like a trampoline. There's a volleyball and mini soccer space right in front of the oceanfront premium buildings and its non stop with the balls being thrown or kicked over to the balcony. The food sucks and the bars never have ingredients to make the advertised drinks. Some staff are nice while majority hate the visitors. Most servers at the restaurants are incompetent. It's like the place has no management or standards. No manager every contacted us or asked how is everything and we stayed for 14 days. Power goes out every couple of days. Internet is hit or miss. There is not a separate wifi network for the premium area as advertised. Theres non stop selling of crap on the beach by vendors and garbage tour companies. They do not have a business working space for remote work. Yikes need a vacation from the vacation.
Vilson Delia
• My wife, son and I stayed for 10 days.
Nice resort, worth premium for better quality.
The staff is incredible, very kind and helpful whenever we need.
The rooms are clean and well-maintained.
Food quality is okay with lots of options.
I highly recommend this hotel and would definitely come back again.
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3.6
Google reviews (1062)
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The softest of sand, the clearest of water and a Caribbean sunset you’ll never tire of. All can be found at the Starfish Tobago (formerly Turtle Beach by Rex Resorts). Cool off from the tropical heat in the pool complete with its own bar, or gain...
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3.6
Google reviews (1062)
Kala Allen
My experience at Starfish was amazing. The all inclusive package had me in awe. The food was great the service was great. The entertainment every night was really nice. Love the fact that throughout the day you still could have eaten something from the D' Bay Grill. For Easter Sunday they had a nice activity for the kids. I enjoyed every minute of it. I will definitely come back again.
Jayantie Ramkissoon
Some staff members were pleasant and accommodating. However, it was clear that they were working within limitations by management.
Staff were made to ask unreasonable requests of guests. Such as long and tedious forms on entry and exit, constant requests to have food items replenished. Pool towels were unavailable for lenghtly periods. Upon arrival, rooms had very long wait time past the 3pm checkin time, one of our rooms weren't available until 5pm!
Steps to the upper floor were narrow, steep, and overall not structurally sound or accommodating to persons with children or elderly. Rooms were assigned without even consideration to these factors.
Snacks bar required guests to be dry and seated to get the snacks (hot dogs and burgers). It's totally unreasonable, as most times, guests would be enjoying time in the pool while wanting a snack. Also upon arriving at 5pm was told they had closed off snacks although closing time was supposed to be at 5:30pm.
Pool cleaning and treatments were being done during pool hours, and even while guests were in the pool.
Overall, my stay here wasn't a pleasant experience, and I would not return or recommend if you are looking for value for your money with an all-inclusive package.
Aliyah Baksh-Aziz
Glaringly obvious that foreigners are more of a priority than locals when everyone staying all inclusive is spending the same money. Rooms are decent, bathtub slippery, non-slip mats need to be added. Wait time to be seated for breakfast & dinner too long. Wait time for all drinks ridiculously long especially as your order would be forgotten & you have to keep asking. Most came when we were almost finished eating. I think they are in serious need of additional staff in order for things to be more efficient. The food was really tasty most of the time, now & then there'd be dishes that lacked flavor, we didn't enjoy any of the desserts, all the cakes tasted like box mix unfortunately. There was a handful of excellent servers & kitchen staff but some servers were rude & impolite. Lunch at D'Bay Grill was excellent, as well as the service. The pool & jacuzzi are lovely. Overall rating 3/5 (being generous here). I would not recommend but to each his own
Lukas Vrba
Perfect location. Best ⛱️ beach all around the island. Lovely hotel with same interesting staff around great holidays well spent money 💰
Emma Jayne
Last morning here at starfish hotel, and honestoy very mixed feelings, the majority of the staff are lovely and wonderful, but the manager and assistant manager are 2 of the worst people I've ever met. Friday the 14th March our hotel room was robbed we lost the equivalent of £350, there was no sign of forced entry so the only way someone could have got in was a key. We discovered the missing money Saturday right before a trip we had planned with the wonderful Derek Sandy who helped turn our holiday around. We reported the money as missing and straight away the assistant manager made us feel like we were lying and tried fobbing us off with excuses. By Sunday we still hadn't seen the police, so asked to speak to the general manager a meeting was arranged for Monday, both denied everything didn't offer a single apology, didn't even ask if we were doing OK (we obviously weren't) we finally spoke to the police Monday who concluded the room could have only been entered by a member of staff. Still no apology or any gesture of goodwill from management. The same night our room had money stolen from it the room next door also did (both balcony rooms) when we asked the managers about that. They told us that money and phone had been found upon leaving having the hotel. So no doubt that's what they will tell people after we've left.
On the plus side of the holiday Derek Sandy, Woody and Barry all took us out for some fantastic trips, Derek took us on an island tour and showed us some fantastic sites. Woody we did a boat trip with snorkeling and dolphin spotting, we saw a group of dolphins who were playing under the boat for about an hour it was truly amazing, and Barry arranged a birthday bash for my husband, he got a balloon, birthday cake and a bottle of red wine, we did an mini island tour, then onto pigeon point where we got on a glass bottom boat and was piled with rum, did buccoo reef and the nylon pool as well as spending the whole afternoon chilling on no mans land where the food was fantastic and the drinks never stopped! I would also recommend catamaran picante who we had a wonderful time at cotton bay with.
So, in summary, everything we did away from the hotel was fantastic. We will return to tobago but not to Starfish
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4.5
Google reviews (981)
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Prepare to fall in love with Barbados during an unforgettable Caribbean escape at the fabulous Bougainvillea Barbados. Sitting beside pristine sands and glistening sapphire waters you will find a charming tropical sanctuary, perfect for families and...
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4.5
Google reviews (981)
K C
Lovely hotel next door to Sandals. Friendly staff, very spacious rooms and decent kitchens allowing you to prepare ample meals. Pools are OK but would have liked bigger. Swim up bar gets busy, especially around happy hour. Seaweed seemed to be a constant issue on the beach while we were here but didn’t cause any problems. Onsite restaurant Calabash is nice as is Deia Beach next door.
Matthew Dolman
Amazing rooms, many with uninterrupted views of the Caribbean Sea. The whole place has a relaxed and upbeat atmosphere, with two main pools and a pool bar. It has direct access to the beach from the pools, with white sands and water sports options like paddle boarding and sailing. The food is very good too, with options for breakfast, lunch and dinner at the Calabash Bar / Restaurant or the next door Deia, which you can also charge to your room.
Elaine Ocson
We stayed in Bougainvillea in our recent vacation to Barbados. Our stay was great. The hotel is at the beach, with the pool, a bar and a couple of restaurants on premises. It’s clean, spacious, and all the staff were very accommodating, friendly and amazing. We also liked that the hotel is not on the main road as it does get busy at times. We also didn’t have any issues walking back at night.
tom blackwell
Really good hotel, staff are lovely and really helpful. Everything is clean and really well presented. The sea is a bit choppier than further round to the west coast but is good fun. If you want a calmer sea just head up the coast towards Carlisle bay. It's only a 20 min cab journey.
F
Loved the place but not the staff. They weren't very welcoming, especially at the reception. I had higher expectations with regards to the food.
Also, even if this is clearly none of their fault, two teens loitering just out of the hotel's premises attempted to snatch my mother's bag while we were on our way back from a walk. That definitely didn't help.
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4.5
Google reviews (10333)
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Jet off and live the dream at Essence @ The Fives Beach, a magnificent 5-star escape in Playa del Carmen on Mexico’s sun-kissed Caribbean coast. This luxurious all-inclusive boutique hotel, which is next to a stunning private white sandy beach, has...
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4.5
Google reviews (10333)
Nicole Cain
Averaging up to 5 stars.
Positively lovely place with some of the best service I've ever experienced. Large rooms and excellent food, many many options to go for pools and bars. Stayed 5 days, 4 nights and was never disappointed. It's easy to miss, but definitely get yourself the Mexican hot chocolate at breakfast, easily one of my favorite things about the place.
Critiques I had was that our shower never got hot, warm and comfortable but never quite to what I would call hot; also had a few times during busy hours where I ordered drinks but didn't get them and had to go order direct from the bar. Both kind of understandable things.
Would love to come again and bring the kiddo with next time.
christine shemranifar
Just got back from a week long stay at the Fivesbeach hotel. We were there to attend a wedding. It was a fabulous experience. The food was outstanding. Rooms and service exceptional. I would like to give a special shout out to Pablo, who is a waiter at the Mexican restaurant beside building 19. He provided service to our party with kindness and professionalism and helped give us a special night to remember.
I do not hesitate to highly recommend this resort.
Aisha Jewell
*Outstanding Experience at The Fives Hotel Beachfront – Worth Every Penny!**
We recently stayed at **The Fives Hotel Beachfront**, and it was an unforgettable experience from start to finish. The service, amenities, and overall atmosphere exceeded all expectations.
A **special shoutout to Ricardo** at the Mexican restaurant—his warm hospitality and attention to detail truly enhanced our dining experience. Every dish was delicious, and Ricardo went above and beyond to ensure we felt welcome and well taken care of.
We also want to extend a heartfelt thank you to **Luis, our concierge**, who was incredibly attentive throughout our stay. From helping us with reservations to making thoughtful recommendations, Luis made sure everything ran smoothly and comfortably for us.
The hotel itself is beautifully maintained with **excellent facilities**, gorgeous beachfront views, and plenty of spots to relax and enjoy. Whether you’re there for a romantic getaway or a relaxing vacation, it’s **absolutely worth the price**.
Highly recommend staying here if you're looking for a top-tier experience in Playa del Carmen. We’ll definitely be back!
EILEEN RODRIGUEZ
This is my second time enjoying The Fives Resort. The staff are amazing. ⭐⭐⭐⭐⭐ Very welcoming, attentive, and polite. Both visits felt like I was coming back to visit family. It was nice to see the same faces. Antonio (waiter), Andy (waiter), Claire (ambassador), Monse (activity pool staff), and the bartenders at the first pool were amazing. We upgraded our membership because we love this place, and Michelle was amazing. It was really nice to have around-the-clock housekeeping service. It is really nice to know that when you are in a different country, you get treated with exceptional service like The Fives; they surely go above and beyond to make your stay memorable. As soon as your feet touch the ground as you exit your transportation service, Erik and Karla are there to greet you, and the bell service guys are helpful; Russell was amazing 👏. Thank you to all the staff at The Fives who made our second experience amazing and memorable. To the owner: whatever you are doing, keep doing it to keep your employees happy. Happy employees are what make your resort so amazing 👏. THANK YOU!
Horacio Pereda
Our stay at The Fives was amazing, especially thanks to the entertainment team. Edi made every activity fun and engaging, always bringing great energy and enthusiasm. The entertainment is definitely one of the hotel's highlights.
The Natural Café were a pleasant surprise, especially the coffee at the morning, which provided an outstanding drinks experience.
The rooms are spacious, comfortable, and well-equipped, perfect for relaxing after a day full of activities. However, we would have liked the minibar to be restocked more frequently. Also, the check-in process could have been a bit faster.
Overall, it was an incredible experience, and we will definitely return—especially for the entertainment that made our stay even more special. Thank you to the entire team and once again a shout out to Edi.
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4.8
Google reviews (23467)
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Pure Caribbean luxury is waiting to be experienced at the spectacular 5-star Majestic Colonial Punta Cana. Relax under swaying palms on the magnificent beach, or take advantage of the array of fabulous facilities and activity programmes available on...
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4.8
Google reviews (23467)
Lanyne Ribeiro
My family and I stayed at Majestic Colonial Punta Cana for 7 days and overall, we had a great experience.
The positives:
The food and drinks were definitely highlights of our stay. We especially enjoyed the dinners at the Japanese and French restaurants — the quality and flavor exceeded our expectations. The staff throughout the resort were always in a good mood and ready to help. A special shout-out to Fernando at the beach bar (Club section – adults only) and Stacy at the French restaurant for their outstanding service. The cocktails were fantastic, the pool was beautiful, and the room was always very clean and well maintained.
The negatives:
We didn’t feel like having a butler made a significant difference in our experience. Also, check-in was chaotic — no one seemed to know what was going on, and there was a long delay in getting our room keys, even though we paid for an exclusive service. Another downside is the noise at night. Since many areas of the resort operate almost 24 hours, it can get loud with people walking through the halls and talking loudly, which made it hard to sleep sometimes.
Despite a few issues, we recommend Majestic Colonial and would definitely return for another stay!
Mireille Nawar
We had a lovely time during our stay. The weather was beautiful the food and drinks were good and the service was amazing. We were a group of 10, Edith was our butler and she was excellent and extremely approachable. The pool activities and foam parties were so much fun!! The Nightlife was also so much fun and entertaining. Will definitely come back!
Annemarie Goodwin- Tarquini
My recent stay at the Majestic Colonial in Punta Cana was nothing short of spectacular.
From the moment we arrived, the staff made us feel like VIPs, going above and beyond to ensure our comfort and satisfaction. The entertainment provided was top-notch, and Cristina and Black Diamond in particular, was an absolute delight. Their energy and enthusiasm were infectious, and their interactions with the kids showed immense patience and a genuine love for what they do. Watching them dance and sing with the guests truly added a special touch to our experience. Not to mention, the food in all restaurants was outstanding, and the service was impeccable especially Ricardo at the Buffet. Whether it was a casual meal at the buffet or a fine dining experience, every bite was a delight.
The resort itself is a paradise on earth. The beauty of the surroundings, combined with the luxury of having a swim-out room, created a serene and idyllic atmosphere. Our room's convenient location by the main pool allowed us to be in the heart of all the fun and excitement, ensuring that we never missed a beat.
Overall, our time at the Majestic Colonial was unforgettable. The staff's dedication, the exceptional entertainment, and the beauty of the resort made our stay a dream come true. I highly recommend this resort to anyone looking for a perfect blend of relaxation and fun in Punta Cana.
Marissa Henriques
This was my first time ever visiting Punta Cana and staying at an all inclusive resort & I just wanted to first start off by saying what an AMAZING experience I had! When someone asks what I loved about my stay at the Majestic Colonial, I always start off by saying that the staff were my favorites! The ones I got to know & love dearly were Candela, Jose, and Erianny! Their inviting personalities made my stay well worth it and I enjoyed seeing their bright smiling faces everyday. They were attentive, friendly, and bubbly. Candela’s energy with the entertainment was infectious and you couldn’t help but join in all the activities she hosted. Jose was a great ball of energy and was a good vibe all around. I couldn’t wait to see Erianny at the buffet because she is such a sweetheart and her service was always exceptional! You can tell that the people who work here thoroughly enjoy their job and meeting new people. My stay from day one was the best and I really liked the entertainment they provided from the foam party, to the white party, and the silent disco. There was always something to do for everyone so you were never bored. The food at the buffet was always really great and I loved how there was something for everyone. I already miss being at the resort and it’s only been a couple of weeks since I left, but I can confidently say that I will definitely be visiting again soon! Thank you to everyone at Majestic Colonial for providing such an exceptional and lasting impression. I would highly recommend anyone who’s interested in traveling to the Dominican Republic to not hesitate and book the trip!
Lexi Neumann
We had the BEST time here we are planning to come back next year!! The room was beautiful and the beds were so comfortable (and trust me I’m picky). The food was also very good for an all inclusive!! There’s different food stations and restaurants to choose from. The steak restaurant was SO good you def need to try the ribs, and the hibachi was excellent as well! Drinks were good, service was excellent, beach was very clean, our butler Jesus was SO incredibly nice and went out of his way to talk to us everyday and help with anything we needed, he really made our trip! I love all the kittens around they’re so cute and I love that the resort doesn’t treat them poorly. Compared to the last resort we stayed at this blew it out of the water!! Staff was so much fun and was just so helpful I couldn’t recommend this resort more!!
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4.3
Google reviews (256)
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Make your Caribbean holiday dreams come true with a stay at the fabulous all-inclusive Island Inn, on the spectacular island of Barbados. Just footsteps away from soft white sands and glistening sapphire waters, the cosy hotel boats a choice of elegant...
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4.3
Google reviews (256)
Charlotte Heffer
Nice small hotel with the kind of food you might expect for the price. I found the room very comfortable and quiet (my room was on the outside away from the pool). The air conditioning was very good, but a little noisy. The staff were mixed, some extremely friendly and some were rude. The food was very child friendly or great for people that like an unhealthy diet. Not great for vegetarians, but there was always something. I wasn’t drinking, but everyone else was, and they seemed to be enjoying the choice of wines, beer and spirits. Great location, close to the beach.
Va Vick
3* Hotel with 5* service. We had a wonderful week at the hotel. Food was fabulous, a different menu every day
. Great bar with a good selection of well known brands. Entertainment on alternate nights. Well placed for exploring. Buses and taxis on your doorstep. Also able to use facilities at sister hotels The Sands and Mango Bay which was a lovely added bonus. Walking distance to Bridgetown and to the race track if you fancy a flutter. Great beaches just moments away. We purchased snorkel equipment at a pharmacy shop in Worthing which was better value than renting at the beach. The staff were all so friendly, from maintenance to reception, bar to kitchen and room cleaning. Nothing was too much trouble. We needed to hold our room for extra time as we were on standby flights and the manager was so helpful and made it much less stressful. A really wonderful small friendly hotel that I would return to in a heartbeat. Thanks to all at Island Inn.
Yuri
Not a pleasant experience. Not kid friendly especially food wise, late night music right in front of your room. Some staff are trying, but service generally is poor. The best staff member is maintenance guy, who resolved our issue instantly! Room is fine, leaking faucet that drips to the floor can be tolerated. Food is average, breakfast is fine, lunch is below average, we never had dinner here as we wanted to have good food at least once a day. Very limited parking, first come first serve.
kurt grant
The hotel was good very clean, food was good. Here's the bad part THE A/C IN THE ROOM DONT WORK!!! 26.2C = 80f 🥵 the tub needed to be snaked water kept backing up smh
dall c
Outstanding hospitality, all inclusive has the Barbados vibe. All inclusive great but my stomach is so full 😂. They have a swimming pool, gym, room service, access to a beach minute walk away, surfing, snorkeling, race horses. Plus access to their sister hotels in group which offer sauna etc. just a jump on the small buses that are a short walk to the end of the road. Staff great, a more traditional feel, has entertainment every other night. Made you feel welcome. Initially thought was a bit quiet however realised we needed some downtime. Access to main town a short walk or bus has all local amenities petrol station, pharmacy etc. Horse racing and museum local plus of course rum tasting. Definitely going back. Seems a lot of money but we needn't have spent anything else. Our choice.
Thank you Island Inn. A fantastic holiday.
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Set your spirit free on the shores of the Dominican Republic with an adults-only (18+) holiday in the chic surrounds of Marriott Miches Beach. It’s non-stop thrills and excitement in this 5-star tropical beachfront playground, with energetic...
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4.8
Google reviews (23149)
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Prepare to be left completely breathless by the mesmerising Caribbean beauty and sophisticated luxury to be found at the 5-star Majestic Elegance Punta Cana resort. Indulge in an incredible all-inclusive holiday, taking advantage of an exquisite...
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4.8
Google reviews (23149)
Ryan Wells
We had a wonderful time in the Dominican Republic under the hospitality of the Majestic Resorts crew. Muñeca and Gigi were very nice and showed us a great time on the dance floor. Everyone was dancing and having a good time. The resort is really nice and we will definitely come back. The best thing about the resort is the people. The service is awesome and they really make you feel relaxed and welcome. The water was turquoise blue and the drinks were free, it was paradise.
Brian Booz
Had a wonderful vacation at the Majestic Elegance. The best part was the warm and friendly staff. We are grateful for staff like Noel who treated our family like his. His warm caring personality made all of our family ( all 10 of us) happy to see him everyday. We were lucky to meet such a fine young man! The Elegance is a better place with extremely friendly personnel working there like Noel!!!!
Stephanie Couldwell
The resort is beautiful and well-kept, staff are all very friendly and we have been very well taken care of by our helpful butler Arling (thank you again!)
We came for my friends birthday and the room decorations were so fun. The pools are the perfect temperature and the staff made it a lot of fun, shoutout to Ricardo especially for looking after everyone and bringing a fun energy.
The entertainment team brought so much dance and energy and there were lots of really fun events, I highly recommend going to the foam party.
The restaurants were amazing and the food was delicious, I would highly recommend the steakhouse and the Japanese restaurant.
Definitely coming back and bringing the family next time. Thank you Elegance team for a memorable stay!
Jose Salermo
Our stay at this hotel in the Dominican Republic was truly wonderful. The facilities were clean and well-maintained, the food was excellent, and the overall atmosphere was welcoming and relaxing.
A special mention goes to Chocolate, one of the entertainers, who made a lasting impression. His energy, professionalism, and ability to engage guests added so much value to our experience. He consistently went above and beyond to ensure everyone was having a great time.
We highly recommend this hotel and commend Chocolate for his outstanding work.
Joann Hayden
My husband and I have been going to Majestic Elegance for the past 7 years. We choose this resort for a few reasons. The service you get is outstanding. We stay on the club side (adults only). There is a private pool for adults, beach access for adults only and also restaurants. The resort is all inclusive so everything is included in your stay. The people are very friendly and will accommodate your every need. It is the cleanest resort, we have been to other resorts in the Dominican Republic and also the Caribbean and we keep coming back to Majestic Elegance for the best vacation. It is also cost effective.
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4.5
Google reviews (7146)
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The Vine Cancun is the original Secrets resort in Cancun, and offers a stunning example of their adults-only holiday destinations. Resting on a picture-perfect sugary soft beach, the resort boasts one of the best spots in Cancun and features numerous...
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4.5
Google reviews (7146)
Virginia Oliveira
Don’t Stay Here – Especially If You Have Food Allergies!
We had a truly disappointing stay at Secrets The Vine Cancun. From the moment we arrived, we were asked about food allergies—which seemed like a thoughtful touch—only to realize it was completely useless. Every time we went to a restaurant, we had to repeat our allergies to multiple people, even after giving our room number. What's the point of having a system if they don’t use it?
The steakhouse had great food, but it wasn’t worth the hassle. We waited over an hour just to be seated, and once we finally got a table, the wait for the food was even longer. Completely mismanaged.
Our last night was the final straw—our room started leaking. Instead of resolving it efficiently, they made us move rooms while we were waiting for the steakhouse again. They offered us an “upgrade,” which turned out to be no upgrade at all—just a disruption—and then tried to make it better by offering us points. Not good enough.
This resort is absolutely not equipped to handle guests with allergies. On top of that, they’re constantly pushing spa services and trying to rope you into a 1.5-hour sales pitch. From the airport to check-in and even the next day, they were hounding us. It felt more like harassment than hospitality.
And the so-called upgraded room? The plugs in the lamps didn’t even work.
After this experience, I have no interest in being part of the Hyatt program. Terrible customer service, poor management, and no consideration for guests’ needs. Avoid this place.
Oded Kassirer
We rarely go to all inclusive hotels but we decided to try this one after getting a recommendation from friends. We got one of the preferred suites, using Expedia, and it was such an amazing time that we added a night to our two night stay! The room was big and very comfortable. The view from the big balcony was incredible. Stefan, our private floor concierge, was extremely friendly and attentive and helpful with anything and everything we needed. The food in the restaurants we tried was great and we were pleasantly surprised with the quality of the breakfast and lunch buffets in the Market Place. The pools were beautiful and we joined some of the many activities there that were fun and got us to befriend other couples. All in all it was an amazing time and we’re sure to be back.
Highly recommended.
M W
Biggest regret of the trip. Room was nearly $1000/night — totally not worth it.
Food was terrible. We tried Nebbiolo (Italian restaurant) — mussels were tiny and smelled bad, clams had no meat, fish was fishy. Couldn’t finish anything.
Room service was no better — shrimp tacos were over-fried, soup was too salty, and the sausage on the pizza didn’t taste fresh.
We ended up ordering McDonald’s and Japanese ramen (not instant noodles) at midnight just to eat something decent.
From the moment we entered, it felt off — the lobby starts with a staircase, and even just walking around inside or outside, everything felt old and worn down.
Room had a broken faucet, peeling furniture, and no hot water.
Beach was narrow, full of seaweed, and poorly maintained. Plastic lounge chairs were uncomfortable.
I tried to check out early, and one staff member actually gave me a hard time — even said she didn’t care what kind of review I write.
Well, here’s the review. From her tone alone, I could feel how little they value guests — and I had booked one of their top suites.
We left the next day and moved to another hotel called EDITION which is much much better. Would absolutely not recommend — especially if you care about food, comfort, or basic respect.
Ki H
Such an amazing experience. The staff are all so nice, there to help with anything you might need. This was my first time out of the country and at a resort. Would definitely recommend! Only downside my partner had was that there were only 1 or 2 restaurants open for breakfast and lunch. The market cafe was my personal favorite for breakfast they had many options. You can however order snacks and small lunch items by the pool. We didn’t get the chance to try all of the restaurants but heard many good things from other guests.
Matt Borst
Our stay at Secrets The Vine Cancun was absolutely fantastic! From the moment we arrived, we felt welcomed and cared for by the incredible staff. A special shout-out to Allen and Miguel from the entertainment team – they were so much fun and did a phenomenal job keeping us engaged in the activities. Whether it was poolside games or evening events, they made every experience lively and memorable.
The service throughout the resort was excellent. Everyone we encountered, from the wait staff to the housekeeping team, was friendly, attentive, and helpful, always making sure we had everything we needed. The resort itself was very clean, and it was clear that cleanliness is a top priority here.
The food was also a highlight, with plenty of delicious options to choose from. Our favorite spot was the Sea Salt Grill.
In the evenings, there was always something fun going on, with a great variety of entertainment to keep things interesting. We loved the mix of live music, shows, and themed events, which really added to the overall experience.
Overall, Secrets The Vine Cancun was a perfect blend of relaxation, fun, and luxury.
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4.4
Google reviews (5188)
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Laid-back days and glorious Caribbean sunshine await those escaping to the enchanting tropical sanctuary of the Dreams Royal Beach Punta Cana, in the Dominican Republic resort of Bavaro. Whether you’re seeking a family holiday of a lifetime, a relaxing...
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4.4
Google reviews (5188)
Denise Span
We went during Spring break in March. This is a family resort so there wasn’t too much college kids. We requested a quiet room and we got it. Food was great, staff was amazing and we had a great time! The resort is super clean, didn’t see any dirty dishes/room service dishes left anywhere. At dinner they never let our water cups get below half full. As soon as you were done with your plate they took it. Very attentive. My whole family is gluten free and it was super easy for us to find things to eat. The gluten free pasta was amazing at the Italian restaurant, but the gluten free pizza was terrible. Would not get that again, taste like it was heated up from microwave. They had gluten free bread, rolls, muffins, buns, so we were able to have a good variety. This resort is shared by Secrets adults only resort and it was nice at night to leave our teen daughter in the room and have a little date with my husband at the coffee shop and do a little gambling at the casino within 1/4 mile from our room. The hotel has a large gate at the front and the resorts were towards the back away from the street. We always felt super safe. Would definitely recommend to a friend!
maurice caprice
First off, I am a tad biased as I just proposed to my now Fiancé there so...
The rooms, design, and layout were absolutely stunning. They have a plethora of pools from kids, kid friendly, and Adults only. 3 swim up bars.
The staff are wonderful. Shoutout to Isabel, Lowys (sp?), Mr. Wonderful, and Esba(sp?) They were kind, helpful, accommodating and friendly.
The spa was fantastic and relaxing.
Food was good overall. Breakfast buffet was a little underwhelming but dinners were really good!
The only thing for me is I wish the shows had a little more Dominican music, I understand you cater to the crowd but we traveled to come to you, show off more of the culture!!!
But great trip and facilities. Will come to this resort again!!
Jenna Brinks
We had a fantastic stay at Dreams Royal Beach Punta Cana! The resort is absolutely beautiful—lush gardens, clean pools, a gorgeous beach, and plenty of activities to enjoy. The food was consistently good, with a wide range of options and friendly service at every restaurant.
A special shoutout to our concierge, Junior, who truly elevated our experience. He was helpful, attentive, and always made sure we had everything we needed without ever being overbearing. His thoughtful touches made our stay even more enjoyable.
Dreams Royal Beach is the perfect blend of relaxation and fun, and we’re already dreaming about our next visit!
Liam Sabean
The staff was incredibly nice and very welcoming! My brother and I love sports and we met a guy named “Mr. Wonderful”. He took us out to play basketball with his friend at the court on the resort. I hope to go back soon. The service was incredible aswell, your drinks were always nice and fresh. We went snorkeling and it was amazing. I 100% recommend!
Jim Jensen
Very nice resort. The grounds were beautiful, our rooms were very close to the beach and steps away from the pools and restaurants.
I’ve included a few random pictures.
It’s a 5-10 minute walk to the newer part of the preferred resort. Very nice boardwalk with lots of birds. Great, fast service on that side of the resort.
Concierge service was excellent. Junior helped us with all of our needs and ensured we had everything we wanted.
A few things to note.
1. Our booking was for a king and pull out. We had the king and no pullout. They made it right on day two by bringing us a cot.
2. The preferred club seaside grill was hit or miss with service which was disappointing as the food was delicious. A few times it was very slow and incomplete orders.
3. The kids club. We had a 9 and 10 year old and they both felt it was catered to much younger children.
4. Front desk will trade large bills for smaller bills for tipping.
5. The banana boat ride was short but kids loved it.
6. The inflatable obstacle course just down the beach looks great but it was under inflated and tough. There were gaps between the sections that were dangerous. You’ve gotta be on the ball and watch your kids. I had one get stuck in the water between the sections.
7. Closest golf course Cocotal is a $10 cab ride. Pickup coordinated by concierge. $100 USD is the dreams resort rate. Definitely not spectacular but very close and still offered a fun day out golfing. If you take your golf very seriously, look elsewhere.
8. The night shows were cool, especially the beach party.
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4.4
Google reviews (1161)
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A Caribbean holiday beyond all expectations awaits in the Dominican Republic at the wondrous Dreams Flora Resort & Spa. Here you can do as little or as much as you like, with endless activities, leisure features and entertainment options for all the...
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4.4
Google reviews (1161)
C S
Love love love love this resort!
The staff is incredible, so nice and polite and accommodating.
This resort exceeded all expectations. The food was another standout — fresh, flavorful, and with so many options that we never had the same thing twice unless we wanted to. Whether it was a poolside snack or a fine dining dinner, every meal was delicious. The entire property was clean, beautifully maintained, and truly relaxing. Can’t wait to come back — already dreaming of our next visit!
Odalis Gutierrez
Thank you to all the staff in Dreams Flora, every single interaction with their staff has been so pleasant. There’s so many people to give a special shout out, unfortunately I don’t remember all the names. Thank you German and the whole Flora team we are now part of your family. Thanks to Irwin, to Danny, the ladies at the cafe shop❤️the entertainment group headed by Vanessa, 💙 Stalin, Jeanet, happy dancing feet Maryann and the rest of their team! Chef Eduardo and Dianny from the Mexican restaurant. All the food has been delicious, but I must mention, coming from the New York-New Jersey area where Mexican food is a signature, I have never had a fajita like the one from Chef Eduardo, so delicious just like if we were in Mexico very tasty, did I say “very tasty” this restaurant will not disappoint!
Our other favorite was Bordeaux the food was great and the service of Yadelka, Rosa and Hector was seamless, friendly and very professional.
The spa is just spectacular, thank you to Santa and Jennifer for our couple massage, the ladies at the front desk, Jorge and the lovely escort Yenis! ❤️
Sarvil Patel
We just returned from a wonderful vacation here. One of the highlights of our trip was going to the Italian restaurant Portofino and the waiter Yoldi. He made our dinner that evening extra special and it was such a pleasure talking to him and made the experience at the hotel that much better. We also enjoyed Theodore who was very helpful when he greeted us upon arrival and was always there to answer any questions during our trip. Overall, I would recommend going to this hotel.
Rebecca Lee
I recently stayed at Dreams Flora Resort, and while there were many highlights, there were also a few drawbacks that impacted my experience. First off, the resort itself is visually stunning. From the beautiful beaches to the lush, tropical atmosphere, the setting was absolutely gorgeous. I had the chance to try several restaurants during my stay, including the buffet and a steakhouse. On our first night, we chose the buffet, which turned out to be Italian night. The food exceeded expectations—the selection was plentiful, and the dessert bar, in particular, was a standout. Every night offered a different cuisine, which was a fun way to keep things fresh. Breakfast, however, was a bit of a letdown. While I understand the wait due to how busy it was, the quality of the food didn’t match up. The sausage and eggs were either bland or had a strange taste, and most of the other options were underwhelming. That said, for those with a sweet tooth, there were great options like waffles, crepes, and pancakes. Later on, we tried the Sea Side Grill. Some of the Thai dishes and noodle options were delicious, but the pasta dishes, including the mac and cheese, tasted like they came from a pre-packaged box. Still, the service at both restaurants was excellent—attentive, friendly, and professional. We also visited the Coco Café. While the smoothies were more like juice, the coffee was excellent, and there were lots of delicious snack options available. Now, on to the pools and the Preferred Guest experience. As someone who paid extra for a more exclusive, relaxing area, I was disappointed. The “preferred” lounge and pool area was full of screaming and crying children. According to the website, this section was supposed to offer a quieter, more relaxing experience, but that wasn’t the case. I believe there should be an age limit or better enforcement of the rules, especially for places like the hot tub. Instead of enjoying it, it felt more like a kids’ splash zone—with water everywhere, children jumping in, and the water not even being hot anymore.
This was honestly the biggest issue of my trip. While I understand families want to bring their children on vacation, paying extra for peace and quiet only to get the opposite was frustrating. It affected multiple parts of my stay. As a Preferred guest, our fridge was restocked daily by housekeeping, which was a nice perk. However, on the private beach, locals would approach trying to sell you things, sometimes even taking pictures of you. I get that they’re trying to make a living, but it was intrusive and uncomfortable at times. Another thing to note: as part of the Preferred package, you’re assigned someone to help explain the resort’s features—but they also try to get you into a presentation where they push for additional purchases or room upgrades. This felt more like a sales pitch than a helpful service. Despite these issues, the staff overall were absolutely fantastic—kind, generous, and always willing to go above and beyond. Their friendliness and effort were truly a highlight of the trip.
Amy Geer
My family visited Dreams Flora Punta Cana in January of this year. It was me, my husband, and our two kids (ages 8 and 3). I had written a VERY detailed review right when we got back, it was so long that Google rejected it due to its length. So with this attempt, I am going to keep it short and sweet.
We had never done an all-inclusive before, and weren't sure what to expect. We ended up having the most amazing time. Everything from the grounds to the beach to the food to the service was incredible.
Special shout-out to Felicidad and her team at the Kids Club. She and her staff worked tirelessly to offer great entertainment throughout the day and into the evenings and we felt at ease leaving both our kids there for short periods of time.
We can't wait to go back!
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4.5
Google reviews (5212)
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Tropical bliss awaits beside the Caribbean Sea during a magnificent Mexico holiday at the Dreams Playa Mujeres Golf and Spa Resort. Sitting next to a glorious stretch of private secluded white sand beach, within the exclusive gated community of Playa...
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4.5
Google reviews (5212)
Stephen Murawski
You can count on one hand the Google reviews I’ve written, but I thought it was necessary to give this place lots of props given that I read plenty of negative reviews and had some doubts.
Family of 4(2 adults, 4 year old and 7 year old). First All inclusive as a family. We stayed 5 nights.
Staff was amazing! Super friendly, helpful, polite. Any minor issue we had was taken care of immediately. For example, we got locked inside our room, haha, and someone was there changing the lock within minutes. We also lost a stuffed animal when housekeeping changed the bedsheets, and it was found, and returned. Little things, but could have left a bad taste in my mouth if had it ended differently.
I can only speak for our family of 4, but we were able to get into all of the restaurants without waits(our trip was first week of June).
Other positives: your kids will be in heaven, property is beautiful and well maintained, entertainment team was great, food was much better than I expected. We are experimental, so we enjoyed the variety!
Property is safe(gated and away from the Cancun chaos).
Negatives: none really, but beware that there are weddings every night in the courtyard area. Can be a bit noisy, but we enjoyed the music sitting on the balcony after our kids were asleep
Advice: tip what you think is reasonable. Lots of folks don’t. You can imagine how that could change your experience. Also, don’t do the preferred club. I almost did that, but didn’t feel like I missed anything at all.
Philipp “Rusty” Schwend
I am mainly writing this review because I want people to know that this resort is absolutely perfect for a family holiday. As many people probably do, we checked the reviews before and after we booked and were a bit afraid since quite a few ratings were so negative.
After 11 nights, meals at all the restaurants as well as beach and gym sessions, I have only good things to say. Above all, the staff is friendliest and hardest working team I have ever witnessed. Everyone greets you with a smile and in the restaurants as well as the pool, they make sure you are never missing anything.
The resort does host quite a few weddings. But since there are so many restaurants, we never had to wait anywhere and the restaurants never felt packed. There is an app as well that gives you all the information and lets you order to the room as well. The food quality is good and there is always a lot to choose from. Meat, fish and vegetables are always freshly cooked and delicious. The pasta and pizza might not be the best (you are in Mexico after all), but the Mexican options are great options every day. As are the BBQ ribs and sides.
The pools are nice and big enough for the amount of people. Some do have a rough surface, but we did not have any issues with that. The slides in the kids splash park as well as the two big ones are amazing. The water was very clean and of very good quality.
The gym is very well equipped and air conditioned. There is no squat rack but other than that you will find everything you need.
The beach is very big with plenty of day beds. The sand is as smooth as it gets and the ocean is very easily accessible - no big drop and not stones or big rocks.
I can really not understand how some people could possibly have had such a bad time here and only recommend this resort.
April Zimmerman
This place is amazing ! This was my first time in Mexico and it was perfect. The staff here are some awesome people Martha who attended our every need with attention to detail and the warmth of family .and Daniel and Carlos at the world cafe who went out of their way for top notch customer service!!! And Alejandro who attended our every need and helped with whatever we wanted from the beach to the food but mostly the staff made this vacation wonderful !!!!!! If you get the chance I’d say go ❤️
VICTOR DANIEL
So, my wife is big on reviews. She saw a few bad ones mixed in with the others and almost moved us to a different spot. Complaints about food, staff, grounds, etc. Well, I am glad she didn’t. This resort is beautiful and the grounds are impeccable. The rooms are nice and the staff took great care of us.
Buffet food was on par but the restaurant options were delicious. Very good food for a resort. Some complained about wait times but we didn’t experience that at all. We got a table right away for every meal.
The resort is kid friendly, not kiddie. Lots of activities for all age group to do. If you want a poolside bed, be prepared to get up early. The beach is very pretty but not the best beach I’ve ever been to like others have mentioned. There were several weddings during our visit. There was music during but nothing too loud or bothersome.
I did play the golf course too. It’s in great shape with firm, fast fairways. The greens roll so true as well. Overall, you should enjoy your experience. Good vacationing!!!
Nicolina
This place was absolutely amazing. They went above and beyond with literally everything!! This was a dream to stay here. Beautiful location and beautiful people
There were normal wait times for most dinner options (5-10 min)
The staff were so kind and very accommodating and helpful.
It was my girlfriends birthday, and they made her feel so special.
💜💜 we will definitely be back!! We absolutely loved this place!!!!
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4.4
Google reviews (4017)
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Secrets Royal Beach Punta Cana is a stunning Caribbean getaway. Each spacious suite at this adults-only resort enjoys a balcony or terrace, hydro bathtub and plush furnishings for ensuring all guests a serene sleep. Whether spending your holiday...
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4.4
Google reviews (4017)
Victoria Mikita
We had an amazing time at this Secrets location! We upgraded to the preferred club upon arrival which was well worth it, as it grants you access to a pool that is a bit more relaxed and private. Our bartenders Sammy, Ruddy, Argeni and Rosa were incredible. They were attentive and remembered us all by name! All of the restaurants were excellent as well! Service overall is a 10/10 as all staff is extremely attentive. Shout out to our butler Marcos for answering all of our questions! We extended an extra night and be made the process very easy. I would absolutely stay at a secrets again, specifically this one!
Alexis Rajanen
We absolutely loved this hotel and the staff! You have a private butler when you're in the Preferred Club, which I highly recommend. We had Manny as our butler and he was great! Definitely request him. Omar, a bartender at the Showtime bar and the nightclub, was great too. He helped make our trip so much fun. The staff is absolutely amazing. I spoke with probably 40-50 people during our weeklong stay and had a great experience with every single person. Everyone is so nice, sweet, and attentive. They want to make sure you have a great experience. There are several pools and swim up bars, as well as a beach. You can request a room with a private pool. I would highly recommend staying here during your next trip to Punta Cana!
Kylie Kramer
Overall we had an amazing time. This is our 3rd secrets we stayed at. By far this one was the best because of the entertainment and people. It’s a lot more lively than the other two we stayed at which I loved. The food was delicious. I only put 4 stars for the rooms because we were having issues with our lights not working and we had called 3-4 times to get it fixed. But honestly this was the coldest room we’ve ever stayed in at an all inclusive which was nice ! The beach and pool was clean and nice
Our butler Ramses was great. He took care of all of our needs. He also made sure the lights got fixed and sent me pictures showing they were actively fixing it. He put rose petals in the room and set everything up for us such as breakfast in our room hibachi and spa. He was amazing !
Julio Baez … bartender in the preferred club … 10/10 !! He was theeee besttt. He played music. And even took request. He was dancing and singing. So much fun and super sweet! He also made amazing drinks !
We will definitely be back to the resort !
Wiktoria Kusek
I stayed for a total of 8 days during the end of May. The facilities were excellent, and the atmosphere was very welcoming. However, I did notice that the resort appeared to be understaffed, especially considering the number of guests present during my visit. This impacted the overall experience slightly, as the buffet was unexpectedly closed one evening due to a corporate event, and it seemed there weren't enough staff available to keep it running alongside the event. However this is on upper management. It took over 2 hours to receive room service one night. This is not on the staff, who were extremely apologetic and kind. Upper management needs to step it up and hire more individuals, instead of firing due to May not being the hotels “busy season”
The staff was amazing and the best part of my stay. I would like to shout out Lady, who worked poolside. She made my experience incredible! She really livened up the atmosphere, made me feel important, and welcome. She was absolutely incredible, kind, and overall awesome!
All of the bartenders at the main pool, and servers were incredible as well. As I said before, it was really the staff that made this experience so great. I would also like to shout out, Alex (by the pool bar) who created such a fun and great atmosphere!
There was not a single person without a warm smile on their face. Every staff member from the time we checked in, to the time we checked out was fantastic.
Everything was very clean and extremely well upkept. I did have a few issues with my room, the electrical socket was coming out of the wall featuring exposed wiring, and there was a socket at the same height as a table, making it completely inaccessible unless the table was completely moved out of the way. Not too much of an issue but definitely an inconvenience.
Paul Robert Fava
Beautiful beach, food was so/so… you won’t starve, but you won’t rave either.Everyone was nice but not everyone had a smile or a greeting. They try to entice you to buy a vacation package, reviews about are horrible, we didn’t buy it. Pool was very nice, basically 3 main pools, left was preferred club only, quiet pool, had nice tiki huts and hammocks over the pool. Middle pool had all the action…. And the food buffet was setup there. The 3 was also preferred club only was very modern and cool. Had the infinity edge pool. All 3 had a swim up bar.
Drinks were good.
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4.3
Google reviews (678)
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Sun-kissed beaches, sparkling turquoise waters and laid-back Caribbean days are all on the menu at the wondrous adult-only The Club Barbados. With fabulous living spaces, 3 swimming pools and a luxurious spa, you are assured of a sensational time...
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4.3
Google reviews (678)
Allison Groves-Neal
I planned an engagement here on our vacation and Sophia was so kind and accommodating. She was always very responsive and had some really great ideas.
We loved the food at the Sunset Restaurant, breakfast, lunch and dinner. And Kareen at the pool bar was a delight.
The room was my favorite part. We stayed in an ocean view loft and when I say it was ocean front, it was! Couldn’t have dreamt of a better view. Rooms were clean as well.
The pool was nice, clean, and refreshing.
The only parts that could use improvement was the friendliness of some staff, and some things starting on the times as advertised.
We would go back in a heartbeat!
S J
Loved our trip to Club Barbados. We had a large second floor room overlooking the gardens and pools. The only improvement we would like was to have more easily accessible plugs, they were all on the floor behind/under furniture.
The service was great, really friendly and helpful. The only thing we didn't like was the constant use of plastic straws. We found the food really nice, well cooked and presented, with plenty of variety. The drinks kept flowing.
Location was near ideal, walking distance to Holetown, no direct access to a sandy beach, only if you are prepared to walk across a 10 meter stretch of rocks in anything upto waist high water, but do that and you gain access to a beautiful quiet sandy beach with clear blue water. The rocky section did provide access to a lovely clear snorkeling area with a wide variety of fish and even eels and octopus. Anyone with mobility concerns may want to stick to the nice pools.
This is a lovely place to visit, I would recommend this to anybody.
Janet
We are leaving today after 8 nights at The Club Barbados and we honestly cannot think of one negative to say about it. I’ve just read a previous review who said it felt like a holiday camp - i’m shocked because nothing could be further from the truth! The food is top class - we haven’t had a bad meal the whole holiday. Every single member of staff is so friendly and happy to chat with everyone. The bar and waiting staff work so hard and always have a smile and a chat. Thanks to waitress Vembe for rescuing my phone that I left at breakfast! The pool area is beautiful and chilled. The 2 pool guys are great! The gardens are well looked after and our room was perfect with a lovely big balcony. There is a lovely lady working in the little hotel shop - but because the door is shut it always looks closed so we never saw anyone but us go in! Its a shame the beach was washed away in the storm a couple of years ago - you wonder if it would be worth them dredging the sand to make a beach again as that would be the only thing we can possibly think of that would improve the hotel for beach-loving people. It didn’t matter to us! This hotel has a lovely laid-back Barbados vibe and we really can’t recommend it enough. We went for Afternoon Tea at Sandy Lane hotel next door - and while it was beautiful there, we couldn’t wait to get back to The Club Barbados!! We have had a lovely holiday.
Full Metal Ganja
First of all, thank you to the individuals who were pleasant and respectful our entire stay ❤️ Keke, Vinny ,Kareene, Guy, Coraline, Mia,Sonia, Sophia, Shelly, Dimitri and Leonard (who doesn't even work for The Club Barbados, Piano bar pianist)❤️ plus a couple more people whom I didn't get a chance to get their names. Thank you all
So... The service from when we arrived until our time of departure had diminished dramatically. I'm not exactly sure who we upset to be treated as such. We requested a room change due to mobility issues and not being able to climb several flights of stairs. Then, our second room had mold and mildew growing inside the shower. There was also no retaining wall to stop the bathroom floor from flooding while using the shower as well. Our third room was on the ground floor beside 5-6 A/C units that blasted heat into our beach view seating area, which completely ruined spending any time out there. The worst of it all was missing the beginning of my father's funeral because the taxi that we reserved 24 hours ahead of time did not show. The replacement taxi came 10 minutes later than we requested AND took us to the wrong church. I was not able to say my final goodbye to my Dad due to the casket already being shut by the time we arrived 11 minutes late (originally, we would have arrived 30 minutes early). They did reimburse us the taxi fee, but no amount of money can change what was taken from me in that moment, and I'm truly distraught. We are utterly lost for words at the blatant rudeness of some of the staff members. For working at a resort, we are surprised by how some of the staff members have such terrible attitudes and poor customer service skills.
Rasheeda Farley
I was treated to a relaxing gel pedicure at Tranquility Spa for my birthday. The staff, especially my therapist Ria was very welcoming and provided exceptional service. This spa is highly recommended.
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4.4
Google reviews (5195)
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Sunshine activities, luxury spa treatments and a melange of dining options await lucky guests at the fabulous Dreams Onyx Punta Cana. This beautiful resort is located on the beachfront and features the exceptional Unlimited-Luxury® concept, allowing...
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4.4
Google reviews (5195)
Ariana Cepeda
Service was good but better when you got certain people. Special shout out to the young and hardworking Starlin who made our stay more enjoyable. Most of the food was great and the buffet had plenty of options. The beach could have been better due to the seaweed and the algae. The entertainment team was great. The room appeared as the pictures but the bathroom situation was awkward and not well thought out. The room could have been cleaner and the outside jacuzzi was not usable due to all the sap coming down from the wood. The whole porch was full of it. Overall 4 stars.
Owen
The resort is beautiful, maintained very well. Plenty to do… the one thing I will say is the staff here is incredible, from the bartenders, to wait staff.. house keepers and everyone in between. They literally treat you like family and are extremely appreciative to you and they all do a great job. I was particularly impressed with the house keeper I had for my weeks stay. She didn’t speak much English, but was smiling constantly….. and had such a good work ethic. It’s because of the friendly staff all around why I would come back. The only hiccup here is not anything to do with the resort, but I really think they should invest in their own airport transportation….. it’s an absolute nightmare using the third party service to and from the airport. Enjoyed my weeks stay here, some of the best people I have ever met in the world work here!
Amy
Im currently staying at the hotel. Food is good. Room is okay but I don’t like the shared door for toilet and shower. The door can’t close with the bathmat on the floor. The bathroom vent is not working, the smell comes out easily since the door can’t be closed properly. No one host their scheduled day time activities at the pool nor the beach. I called concierge and no one answer the phone.
Fahad Subzwari
We had an amazing time at Dreams Onyx Resort. The staff was incredibly friendly and made us feel right at home from the moment we arrived. Our room was spotless and comfortable, setting the tone for a relaxing stay. There were tons of food options, with something delicious for everyone. Best of all, there were tons of fun activities to keep the kids entertained every day. The resort is built for families... has an arcade for kids to play, has an Explorer's club where parents can drop off their kids if they need some adult-only time, family pools, water slides, lazy river, and many food choices. We upgraded to a Preferred option so we were assigned a Concierge as well which worked out perfectly. He made sure all of our needs and requests were taken care of.
It truly was the perfect all-inclusive getaway for the whole family.
Carla Ouellette
While we really enjoyed our stay in February 2025 I do have a few suggestions.
1) For a kid friendly resort lunch options are limited for kids. The buffet is great but snack huts with chips, granola bars, etc would go a long way! Also would love to see chicken tenders and French fries added to the room service menu and maybe even a macaroni dish.
2) While I understand the need to spray for mosquitos, we were literally fogged on our way to dinner the first night. We do not like to subject ourselves to inhaling pesticides so maybe best to do this at night when most are asleep or early morning.
3) The lounge chairs and cabanas are showing their age and in my opinion are in need of replacement.
4) Map was very unhelpful as nothing is marked clearly and resort is huge. A golf cart tour upon arrival would have been great!
5) Lastly.for a family resort I suggest implementing smoking areas. My kids were bothered by the smoking that was allowed everywhere (pools, shows, etc).
Overall staff is friendly, food is good and housekeeping was amazing. We loved the nightly shows and our kids were always entertained by the daily activities!
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3.9
Google reviews (708)
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Swap the hustle and bustle of everyday life for the laid-back Caribbean vibes and stunning tropical scenery on offer at the sensational all-inclusive Barbados Beach Club. Here you will enjoy pure bliss relaxing by the pool or stretched out on the sun...
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3.9
Google reviews (708)
Tracy Sankar
Lots of mixed reviews on this hotel, based on my experience some of the staff were very rude. While waiting for breakfast, one of them muttered, ‘how nasty these people are,’ referring to guests at the coffee/tea station because a teabag wrapper was left on the table. My family and other guests were waiting nearby, which made this even more unprofessional. The food is horrible, horrible can’t express how bad the food was. My husband sat down for breakfast and almost fell off the chair because it was broken. The food utensils, cups and plates are very, very old. Now there are some of the staff that were so kind and helpful and would at least smile and answer nicely. I must mention the person in charge of the activities, Desiree, she is amazing and very friendly made our fishing experience exceptional. I would however not recommend this hotel and would definitely not be back. You can tell based on the amount of bad reviews that this hotel doesn’t care to improve or about their standards. It’s definitely not worth the all inclusive package.
Amy Lafleche
You can’t beat the location and the beach is beautiful! The hotel itself is a little dated and food and drink selection are a bit limited for an all inclusive, but still overall worth the price, very nice and great service.
Ben Alderton
Just arrived back to the UK after spending 10 days. I can honestly say we had a fantastic experience. The views and location to the beach are some of the best you'll ever see. The service from all the staff was as good as anywhere else I have been, if not better. The food was delicious with many options to choose from and rotated regularly. The roasts meats were particularly my favourite.
We were made to feel welcome. The other guests / family's of all ages at the hotel were all very friendly and a real holiday atmosphere was pressent the whole time making it even more enjoyable.
A lovely little gift shop too, selling trinkets and basic essentials.
I would highly recommend the Beach Club. Well done to all the staff there, you should all be proud of yourselves, thank you.
10/10 - 5 stars from all of us.
(7 Adults, 8 Kids)
Ben
Aislinn O'Shea
Hotel was in a great location with direct access to a beautiful beach. The rooms were big and very clean. The staff are very friendly and helpful. All inclusive is great value with a large buffet selection for all meals.
Robert Bowles
Rooms are nicely furnished, they are described as 'king size', but they just normally sized rooms. Good view overlooking the pool, but you get the deafening noise from the sound system. Better to be on the other side to enjoy the sunrise. The staff can be quite abrupt and unsmiling, apart from our cleaner, Rachel. She was a star, she should be training the rest of the staff in interpersonal skills. The location is brilliant, right on the amazing beach. The took almost a £1000 extra for taxes from us when we arrived, which had already been paid. It took a week to get the money ba k, they didn't even apologise. Food is okay, the wine is better than last year, but nothing special. Food hygiene is poor. There are still birds flying around the food serving area. The walls beside the omelette hot plate are dirty, and could not be clean as the tiles are cracked.
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4.6
Google reviews (7169)
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Discover tropical sophistication beside the Caribbean Sea with a luxurious all-inclusive holiday at the Majestic Elegance Costa Mujeres. Offering both family-friendly fun and adult-only bliss, this spectacular resort features spacious, modern...
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4.6
Google reviews (7169)
Roxyx Diaz
We had a wonderful stay at Majestic Elegance Cancun!
Our butler, Alexander, went above and beyond to make sure we were comfortable. Johnny, Jose, and Johnson at the pool bars were friendly and attentive. Alex and the bell team were helpful with our luggage and car rental. Muriel at reception was kind during check-in, and Rubi gave us a great tour of the property.
Our room was cleaned daily, and we really enjoyed the variety and quality of the food — every restaurant was excellent. Overall, the service throughout the resort made us feel truly welcome. We’re already looking forward to coming back!
Mike Buford
During our recent stay at the resort, dining at the steakhouse proved to be one of the highlights of our trip. Angelo and Erick delivered exceptional service, combining professionalism with a warm sense of humor that truly enhanced our overall experience. Their attention to detail and genuine hospitality did not go unnoticed.
The food was outstanding. I ordered the ribeye, which was cooked to perfection, while my wife enjoyed the salmon—both dishes exceeded our expectations in flavor and presentation. To finish, we shared the molten chocolate cake with ice cream, a delightful and satisfying conclusion to an excellent meal.
We highly recommend the steakhouse not only for its quality cuisine but also for the remarkable team who make it memorable.
Juliette Klaus
My experience was a 10/10. The service is amazing we didn’t have a single bad experience and everyone is very friendly. The rooms are spectacular and very clean. Food is very good from the buffet to the restaurants one of the managers Adriana ensures everyone has a wonderful experience at her restaurants and honestly the food is much better than I expected. We had a butler, Mauricio who made sure we always have everything we need we can write to him on an app and he is very attentive to what we need. The resort itself is amazing and one of our favourite servers were Guadeloupe and Luis they were very friendly and Celso at the spa ensured we had a wonderful time. I would definitely recommend and I will be back for a third time.
Marcella Baity
Angelo at the steak house was absolutely phenomenal. The entire location is gorgeous. The staff are extremely helpful. It’s a beautiful paradise and it just makes things even better when the food is phenomenal. Alejandro was a true treasure for my lady and I as we are newly engaged. We were given a premium steak with a fire show to celebrate. What a wonderful experience!
Murray Martin
Sad to have to leave here today. This is the best resort I’ve been to of my 3 trips to Mexico. The service was outstanding and the facilities are excellent. Plenty of pools to swim in and a nice beach that you can safely walk for miles in each direction. The food has been excellent. There are two buffets with a decent selection of food as well as several themed restaurants. The Italian restaurant and the steak house were my favourite. The Japanese and Mexican places were great also. The restaurants were much better than any other resort I’ve been to. We had a rooftop plunge pool and it was just an incredible room to stay in. The outdoor pool areas had a good amount of pool chairs and day beds. We were very happy with our choice to visit here. Our Butler Mauricio always checked in on us and made sure we were ok, what a great guy he is. Service was top notch!
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4.6
Google reviews (17170)
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With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the...
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4.6
Google reviews (17170)
Jeffrey Haag
Our recent stay at the Hard Rock Riviera Maya was nothing short of spectacular, an experience that truly hit all the high notes! From the moment we stepped into our room, it was clear we were in for a luxurious treat. "Fit for a king" is an understatement – the accommodations were spacious, impeccably clean, and exuded a lavish comfort that made every moment of relaxation an absolute pleasure.
The culinary journey throughout the resort was equally phenomenal. Each restaurant offered a unique and delicious experience, showcasing a remarkable variety of flavors and impeccable presentation. However, the undisputed star of the show was Faro. The food at Faro was exquisite, a testament to culinary artistry. What truly elevated our dining experience there, though, was the extraordinary service provided by Mana, Paola, Gaby, and Walter.
These four individuals are the epitome of hospitality. Their friendliness and genuine desire to accommodate our every need were consistently evident. They didn't just serve us; they anticipated our desires. It was truly remarkable how quickly they got to know us, to the point where our coffee and drinks were often ready and waiting for us before we even had to ask. This level of personalized, attentive service made us feel not just like guests, but like cherished friends.
Beyond the exceptional dining and luxurious rooms, the entire hotel staff deserves immense praise. Every interaction was met with warmth, efficiency, and a genuine desire to ensure our stay was perfect. Their accommodating nature was a recurring theme, making every request, no matter how small, feel effortlessly handled.
The Hard Rock Riviera Maya delivers an unforgettable vacation experience. With its regal accommodations, a diverse and delicious culinary scene, and a staff that goes above and beyond, it truly is a destination where every detail is tuned to perfection. We cannot recommend it highly enough!
Also, the pool is next level. Miguel and Omar took such good care of my family. They were so friendly and attentive. They memorized our drink order and kept the good times rolling. We liked them so much that we got a family photo with them to commemorate our experience. Thank you so much Miguel and Omar.
Susie Tonks
We have just returned from the most amazing 8 nights at the Hard Rock Hotel. The food was amazing - not only the a la carte restaurants but also the buffets served exceptional food. The wide range of cuisines both looked and tasted amazing. Even though the hotel was full at the weekend, it never felt crowded. Perhaps the best thing of all about the hotel was the friendly, welcoming staff. It felt like they were happy in their work and all really invested in making sure our family had the best time. A special mention for Erika, who served us Mimosas with a warn smile at breakfast every morning. Thank you 🙏
Lyssa Perreault
My stay at the Hard Rock Riviera Maya Hotel was amazing, and it was all thanks to Mauricio and Enrique from the concierge team! Mauricio is simply charming: attentive, always with a ready smile, and full of ideas to make my trip unforgettable. Enrique was just as attentive, always ready with a solution and a relaxed attitude that inspires confidence.
Together, they made my vacation perfect. They helped with reservations, recommended amazing activities, and were always available for any questions. Thank you for making my experience even more special!
I highly recommend staying here and letting Mauricio and Enrique guide you. They’re the best!
Neal K
Spent 10 days at the Hard Rock Riviera Maya in February. We have been to 15+ all inclusive resorts and found this HR to have the nicest grounds/beaches we have experienced. We would walk the entire grounds daily and enjoyed the pristine landscaping and lagoons areas that served as the beach. Drink & food are readily available throughout the resort. The restaurants were good.....we had some excellent meals and a few misses. No real issue getting into the restaurants unless you come at 7PM....which is peak time and usually will have a decent wait time.
The rooms are tighter than we are use to. We had more luggage due to our longer stay and the 3 drawers/5 hangers did not meet our needs. The house keeping was not consistent as we had to call for service multiple times. There were no hand towels or face clothes on multiple days. The last 2 days, our room experienced a sewer odor coming from the shower drain. Maintenance came but spraying a deodorizer did not solve the issue!
The service at the restaurants were good. We enjoyed Faro daily for either breakfast or lunch or both some days. The Manager Maria and her team treated us very well and we appreciated the great service and food. Zen was also very good on all levels.
We enjoyed our vacation at the Hard Rock, but feel Management could make efforts to make the customer experience even better. Inconsistent quality at the Al-a-Carte Restaurants. The consistency of the housekeeping. General maintenance of the rooms/buildings needs attention.
From a health perspective, placing used drink glasses into a tub of water for a quick rinse does not provide the level of sanitation that is reasonable. I returned home to a bad cold/flu that likely came from using these unclean drink glasses at the beach/pool areas. Bring a GO CUP for your drinks!!
Aubrey Propst
We stayed on the Heaven (adults only) side for our tenth wedding anniversary this week. While the grounds, rooms and components areas are well maintained, this resort falls short of other similarly priced options in the area. We loved our room and the check in process was very smooth. And while the resort offered a plethora of dining options, the food quality was nothing to write home about. We did have a great experience at UMO, but even here the service fell short of what we had become accustomed to on our previous trips to Mexico. It seems like the service may be better over in the family side, but the crowds and noise level over there were almost unbearable. The best part of the experience was the service and tranquility of the Eden bar and pool over on the adults side. Otherwise, I feel the resort could do much better, especially carrying the Hard Rock name.
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4.2
Google reviews (6165)
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With a showstopping beachfront location and an array of activities to enjoy, the all-inclusive Moon Palace Jamaica is a Caribbean holiday sanctuary that you simply can’t ignore. Prepare yourselves to be captivated by not just the luxurious...
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*Enjoy $250 resort credit to spend at the hotel when you travel between 30th April 2025 - 20th December 2026 Minimum 4 Nights apply. **Blackout Dates Apply
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4.2
Google reviews (6165)
Mohammed Agbabiaka
This was our first time in Jamaica, and Moon Palace came highly recommended by people I really trust—and they weren’t wrong.
From the moment we arrived, everything just felt right. The service was on point, the staff were friendly and always willing to help, and the overall vibe of the place was peaceful and welcoming. You can tell they really care about the guest experience.
The hotel itself is beautiful and sits in a great location. It’s right on the water, and the views are amazing. Whether we were relaxing by the pool, walking along the beach, or just enjoying the ambience—it all felt effortless.
Honestly, this was a solid choice and a great first impression of Jamaica. I’d definitely come back.
Kahim Gray
🌟🌟🌟🌟🌟
Absolutely Incredible Stay at Moon Palace Jamaica!
From the moment we arrived at Moon Palace Jamaica, everything exceeded our expectations. The check-in process was smooth and welcoming, with staff offering us refreshing drinks and warm smiles. The resort itself is absolutely stunning—spotlessly clean, beautifully designed, and located right on a breathtaking stretch of beach.
The rooms were spacious, modern, and well-stocked, with a spectacular ocean view that made waking up each morning a dream. The food at every restaurant was top-notch, with plenty of options to satisfy any craving—from authentic Jamaican cuisine to international favorites.
What truly made the experience unforgettable was the staff. Everyone we encountered went above and beyond to ensure we were happy and comfortable. The entertainment team kept the energy high with fun activities and live shows every night. And the spa? Pure heaven.
Whether you’re looking to relax by the pool, enjoy some water sports, or indulge in gourmet meals, Moon Palace Jamaica delivers on every front. We left feeling refreshed, pampered, and already planning our next trip back.
Highly recommend—worth every penny!
Balwant Bisht
We took a trip to Moon Palace Jamaica with five families, and we’re still talking about how amazing it was! From the moment we arrived, the staff made us feel welcome and taken care of. The service was top-notch, and the resort had something for everyone—kids, teens, and adults alike.
We especially loved gathering for meals at the wide variety of restaurants—every dish was delicious, and the service was always friendly and fast.
Traveling with a big group can sometimes be chaotic, but Moon Palace made it effortless. There was never a dull moment, and the memories we made together will last forever. If you're planning a group trip or family reunion, this resort is a fantastic choice. We truly enjoyed every single moment.
nashawna johnson
I recently had the pleasure of staying at Moon Palace, and I must say, it was an unforgettable experience! The resort exceeded my expectations in every way. From the stunning architecture to the pristine beaches and lush gardens, every detail was meticulously taken care of.
The staff were warm, friendly, and attentive, ensuring that our every need was met. The food was incredible, with a wide variety of delicious options to suit every taste.
The amenities were top-notch, with multiple pools, water parks, and activities to keep everyone entertained. I especially loved the nightly entertainment and live music.
The rooms were spacious, clean, and comfortable, with breathtaking views of the ocean or gardens.
Overall, Moon Palace is a true paradise!
Sheril Rhooms
We had an incredible time at Moon Palace Jamaica! The resort is beautiful, the food was delicious, and the service was outstanding. The staff went above and beyond to make our stay special. From the relaxing spa to fun activities and entertainment, everything was perfect. Highly recommend—can’t wait to come back!
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4.4
Google reviews (15949)
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£1389
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury...
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$250 Resort Credit*
$250 Resort Credit*
*Enjoy $250 resort credit to spend at the hotel when you travel between 30th April 2025 - 20th December 2026 Minimum 4 Nights apply. **Blackout Dates Apply
*Enjoy $250 resort credit to spend at the hotel when you travel between 30th April 2025 - 20th December 2026 Minimum 4 Nights apply. **Blackout Dates Apply
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4.4
Google reviews (15949)
Amy Silva
They need to put the property in order, don't let social media deceive you! I checked in at 3pm, by 5pm I was making plans to change my flight to the next one to go back home! For the money I paid for I want to express my significant dissatisfaction with my recent experience at this property.
The front desk staff was extremely rude, and the bellboy failed to provide proper guidance. The hotel is going under construction renovations as well. The overall environment was misleading; there were people visibly intoxicated, using drugs, fighting, and causing chaos. As a mother traveling with young children, I found this atmosphere completely unacceptable. I had originally planned to stay for two days, but I felt it was necessary to change our flight to the next available option because I did not feel safe with my family in such a disruptive environment. Think of this place as a SPRING Break for college kids, out of control, out of order. The employees are at risk, the families, and everyone who goes just to have a vacation is a risk. This place is no vacation, it is a NIGHTMARE!
Jenna Sams
So I booked so my kids could enjoy the kids stuff and they really did enjoy it very much. However, I have a very sensitive nose and find it easy to smell mold and water damage, which was very present in the room. If I knew that the room was going to be like this I would have stayed at the Ocean Coral like I did last year.
Side note: before you come to Mexico do your research about the taxi services or better yet rent a car…. I suggest downloading radio taxi in the App Store to get a taxi. Secondly, to those who think that they’re going to come to a resort and get authentic Mexican food are delusional to say the least. These places cater to outsiders and they tend to make the foods that the majority of Americans like to eat. If you want authentic food then go into Cancun and get some real food. Thirdly, to those saying that they expect to be treated better than a local need not to go to other countries to visit bc that’s plain disrespectful.
In closing, I am a white American woman and I absolutely love Mexico and her people. Overall the people that I have met have been absolutely wonderful. I am not fluent in Spanish but I am learning and it has been so greatly appreciated by the locals I have encountered. This resort sucks in my opinion but be respectful to the employees that are doing their jobs and getting paid WAY less than you think. Tips are what they live on so if you have someone doing an excellent job then tip them.
Megan Larsen
The resort was perfect! Avoid the lure of the sales pitch in order to get passes to the Grand.
Stayed at Sunrise, which was perfect for our family 🫶🏻! Visited Nizuc and Grand. Nizuc pool has a waterslide for kids, but mine got bored after a few times down. Nizuc Brazilian steakhouse is amazing!
The Grand is huge, the waterpark was definitely a bit crazy definitely not quiet and neither was the kids room at the Grand. The kids room for sunrise is located between sunrise and Nizuc and my daughter loved it!
There are golf carts, running to take you to different places around the resort in between resorts, and there’s also a bus that runs to the lobbies of each of the three resorts located within the resort!
The rooms were unbelievably clean, servicing rooms happens often and is stellar! We had partial ocean views from our two rooms. The food at the buffet was excellent every day and for every meal. Each resort also has café/bistro offering, homemade ice cream, crêpes, artisan coffee, Frappuccino’s, lattes, sandwiches…. This café was clutch, especially when my seven-year-old decided she didn’t like anything at the buffet- I.e., chicken nuggets didn’t taste right one day or another, etc. lol
The sales pitch is to become a member of the resort and earn a free vacation and it’ll only cost you $70,000 unless you want a lower package which I think I blacked out at that point but maybe it’s $12,000?! Was supposed to take 90 minutes so we left our children in the room first thing in the morning (7 and 11 yo) but it was over two hours. The salesperson grew angry that we wouldn’t sign up so it wasn’t the most pleasant experience!
Still giving a five stars because we loved the family vacation and everything about it!!
Monica Gaines
This resort is full of crap they lie and promise you things and they don’t keep their word. We were promised things we didn’t get. We went here to celebrate our anniversary and from the time we got there we had problems. We were supposed to be picked up from the airport for our transportation that was included in our price but that was a problem. We did the time share presentation that they aggravated us about and were promised certain gifts another lie. They will tell you anything to get you here but then when you get here it changes. This resort has the worst customer service I have ever seen. When you address the problems to them they act like they don’t care. Do not be fooled by them.
Anne McFall
This is the first time I have written a negative review of anything. My husband and I went to a Destination wedding at The Grand over Memorial Day weekend. My feedback would be - the water is not as pretty as all the Cancun postcards show due to the seaweed, plus the machines they use to harvest it. (We actually stayed at the Westin a couple miles north of MP because we could use points and the water was MUCH prettier.) Because of this, we had to buy a day pass for $265 EACH - yes we had to pay over $500 to watch some friends get married. Wow. (Still saved money as the rooms at The Grand were more than $600 a night for that holiday weekend.) And the food at the wedding was mediocre. All-inclusive doesn't mean that much to us because we aren't big drinkers and we don't eat that much either. However - I will say that staff couldn't be nicer and they are very courteous.
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4.3
Google reviews (908)
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A divine world of tropical pleasures awaits at the adults-only The Verandah Antigua, during a scintillating all-inclusive Caribbean holiday on the spectacular shores of Antigua. Offering endless opportunities for water sports and activities, an array...
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4.3
Google reviews (908)
Kris Sturg
We had a great stay here in 2022 during Covid. The rooms are clean and well appointed, with ocean views. The food was authentic and very good, if you have ever had the chance to taste Goat Water you will know how great the local cuisine is in Antigua... Fantastic flavours. We made a comment to one of our servers that the music being played at the resort was American, not Antiguan in any way and that we appreciate local culture and music when we visit other countries. The next morning the GM of the resort sat down with us and asked us about our thoughts in this regard. The next morning at breakfast they were playing Soca (a local favourite music) and reggae (tourist could relate to). Good for them for doing their best... And good for us for enjoying this great experience at this resort. Would highly recommend this resort to anyone. Robert Barrett was on site personally managing everything, good on him. We appreciated it all.
M Plum
I was so excited for my upcoming trip at the Verandah in Antigua on 5/31/2025. On arrival I was offered fruit punch, green bag and a resort map. After 2 nights there I decided to read the reviews of the property and I must say I highly agree with Dakota C. , Chris L. And Kim.
My room, property grounds and main pool was lovely. Food was basically same every day at buffet. Drinks at bars were off brand and low quality.
ADIÓ the entertainer was fantastic as well as a handful of staff.
Nicole Restaurant and the daily 25.00 resort fee is Not part of the all inclusive plan.
Hannah M
The Verandah Antigua gave us our perfect honeymoon!
Privacy: The suites have two rooms to a building, so you don't have the noise and crowding of a standard hotel. The rooms feel private and quiet, and come with your own private balcony section. We got the superior waterfront king room, and highly recommend it- you can't beat the view!
Cleanliness: Every inch of the property was spotless. Even the bathrooms at the beaches and the pools were immaculate.
Property: The landscaping is beautiful. You're surrounded by palm and banana trees, making you feel like you are in your own tropical paradise. It's also rather spread out, so if you like walking, you can stay active. If you have mobility challenges or are tired, they have golf carts and you can request a ride at any time.
Crowds & Noise: Even though it is a large resort, it never felt crowded. There were always beach and pool chairs available. Even the large dining hall was never packed or noisy. The fact that it is adults only also helps with the relaxed, romantic feel.
Activities: They have thought of plenty of activities so you will never be bored. Between the two beaches, water sports, multiple pools, fitness center, spa, restaurants, game areas, tennis and pickle ball quarts, mini golf, and a full schedule of daily activities, you will run out of time before you run out of things to do. And even if you do get stir crazy, there are many great options for excursions, with knowledgeable staff to help you pick out what you are looking for (shout out to Gem!)
Staff: All the staff were wonderful. Everyone was kind and professional.
Food: We can't finish a review without talking about the food. They have options for every diet/preference. The buffet is amazing! Everything was DELICIOUS, cooked to perfection, at the perfect temperature. For example, for breakfast you can get everything from your standard pancakes or gluten free muffins for breakfast, to more adventurous local options like steamed plantains and salt fish and ackee.
Overall: We cannot recommend the Verandah enough. We will certainly be back!
chris landano
This is NOT a 4 star resort. The rooms are maybe a 3 star. I usually only stay at 4 star or higher. The food was a 3 star. There’s no room service everyday. It’s only every other day. There’s no drink or food service at the pools or on the beach. Good place on a budget. The staff were all amazing. There’s information about the property and the restaurants that we had to learn about after we arrived. If you don’t ask, they don’t share.
We got the ocean front rooms near the main pool. That’s your best option, so that you are close to the best part of the property. The property is 30 acres big. Very disappointing. Im from New York City. So I know good food. I hate to leave a bad review.
Ema Chomo
We stayed for 6 nights in March and really loved our time! The resort is very well kept and clean. Beds are very comfortable and bathroom is roomy.
Rika and Risa on the service team are fantastic and we had so much fun getting to know them! Leon at the main bar is great and makes the best drinks! The tour desk is very helpful and helped us book 3 excursions including Shirley heights, the Calypsos cat, and a private fishing tour!
The restaurants are wonderful. We ate at every option, and were very impressed with the food. We wish there were more variety in breakfast options but other than that we enjoyed the food!
We will for sure be returning!
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4.6
Google reviews (5764)
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Prepare to enter a world of blissful relaxation and indulgence when you stay at the Azul Beach Resort Negril. The all-inclusive package paired with plush rooms ensures you are living in comfort during your getaway. Families and couples alike will enjoy...
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4.6
Google reviews (5764)
Hayley N
I enjoyed my time at Azul for my sister’s wedding. The spa is one of the best parts, very serene and an excellent massage.
I loved getting my daily iced coffees and hitting the gym. The many pools were nice and clean and the location can’t be topped. The beach was so lovely!!
It can get crowded when there’s many guests and hard to reserve a spot on the beach.
Lots of the entertainment staff were awesome!! So friendly and funny and FUN. Shout out to TT and Mr Beat 😎
Some things I would improve … water stocked more regularly in the mini fridge, more patties available, and more beach towels available.
The wedding planning staff, Carla and Dwight were PHENOMENAL and helped make my sister’s day go off without a hitch. They were attentive, organized, and very helpful with all requests.
Thanks for the lovely memories Azul 🤍
A Cofield
This resort is situated on the most beautiful stretch of white sand beaches and turquoise blue water. Walked out from the room only to be on the beach within steps. All of the staff were amazing and so kind. They took the time to make your stay comfortable and welcoming. The food at the restaurants was also very good, but if you go in off-season, as we did, they only open 1 restaurant per night... but the buffet is there every day for breakfast, lunch, and dinner and has a large variety of tasty food. Room service is also a nice option too. We only gave the rooms a 4 because even though they are beachfront, they are in need of renovations, which they say are to start in September 2025. An amazing resort to stay at if you are looking to relax, not too big.
Chris Matchem
If I could take the staff with me on all future vacations I would. They were fantastic. Like any resort there are a few staff members that did not enjoy their work but 99% of the team I dealt with went above and beyond. Warm, friendly and welcoming to say the least. The resort itself is dated and not what I was expecting with many of the decks and boardwalks in need of replacement. The couch in our room could do with cleaning as it was dirty and I would not sit on it without a towel. The major disappointment was the food. Karisma resorts are known for the dinning experience which is one of the reasons why I decided to go there. This was not the case here, not terrible but certainly not great either. One of the things I look forward to when I go to the Caribbean is the fresh tropical fruit but the only had unripe melons and Kiwi fruit most days. Many other guest stated the same and left the resort to get authentic Jamaican food. In short I would not go there again unless there were major improvements which is sad as I would love to see the staff again.
PETER MAZZA
Staff are always willing to help. Entertainment staff give the place a great atmosphere as well as the bartenders. Little quiet on the off-season. Will like to come and see what it's like a peak season depending on price.
sandy godwin
The food is great, and the beach was amazing. The service and the spa were incredibly rude and shady, and that they trick you into using product and then charge them to your room without a signature. The service people try to sell you coconuts and mangoes for cash. There is no manners. You wait over an hour for your drinks and they often forget the drinks for half of my party which include a kids. they provide you one ketchup packet for breakfast which included hashbrowns and our party had four people. The rooms are really outdated and falling apart and the water temperature are not consistent. There are tons of people trying to sell you smokes and jewelry and excursions that are not related to the resort. The evening shows are very basic and low budget. There are activities on the resort like snorkeling and kayaking and wakeboarding. Some free and some cost between $30-$40 per person. The beach and food made it worthwhile to stay for the week, but the staff and the condition of the rooms and the terrible service are the reasons that I will not return to this resort.
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4.2
Google reviews (1520)
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Experience the tropical paradise of AVA Resort Cancun, where sun-drenched beaches and crystal-clear waters create the perfect backdrop for your getaway. Indulge in relaxation with stunning ocean views from your room, pampering spa treatments, and a...
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4.2
Google reviews (1520)
Marcela Botero
A wonderful and unforgettable experience
Our stay at this hotel exceeded all expectations. From the very first moment, we felt welcomed and safe, thanks to a truly kind, attentive staff always ready to provide exceptional service. The cleanliness and attention to detail in every corner—especially in the rooms—was impeccable, allowing us to enjoy a peaceful, comfortable environment perfect for complete relaxation.
This hotel is the ideal place for those looking to unwind and escape the daily routine. Every space is designed to offer comfort and harmony. In addition, the variety of restaurants available is impressive—each one with outstanding service, delicious food, and a charming atmosphere that invites you to linger.
We felt truly happy to have chosen this place for our vacation. It was a rewarding and comforting experience that we would gladly repeat. Highly recommended, whether you’re a couple, a family, or simply someone looking to enjoy quality time in a safe and welcoming environment.
Lawrence Johnson
Nice resort, had a lot of good things going for it, and a few things that were disappointing.
First, they are very friendly, and do a good job of providing service to their guests. They are attentive in the buffet style restaurants, they have fast room service, and fast poolside service for drinks and food.
The resort is very safe. It is secluded, and you must pass through security to get anywhere near the resort. This also makes it hard to get in and out. If you come here plan on staying here, outside of excursions. You will not be near other restaurants, activities, entertainment, etc. Transportation to anywhere off the resort is expensive.
They are not adequately staffed for restaurants. I’ve been to lots of all inclusive resorts. This is the only one where there seemed to be trouble getting food. It’s tough to get into any desirable restaurants. I tried to make reservations as soon as I got here on a four night stay, and couldn’t get into any restaurant that I wanted. They were booked. It was very disappointing, especially since it was one of the reasons me and my family selected this place. Plan to eat at the buffets, if you’re coming, not the steakhouse.
The beach is not good. It is full of seaweeds (they can’t control that), the seaweed has an awful smell, and it’s not an attractive beach. I haven’t seen any guest actually get into the water, nor would I recommend it. Stick to the pool.
Few suggestions for AVA, not that they’d take them. Correct your website. Times and days of restaurants being open are inaccurate. Your app doesn’t do anything you claim that it does. Don’t promote it, or you’ll just leave your customers frustrated. Maybe you should have 2 of your most popular restaurants if people cant make reservations 4 days out.
I wouldn’t come back, but maybe others would have a better experience.
This place has a great view, and beautiful, very modern, facility.
Tanya Lessenberry
I was absolutely thrilled with the service, rooms and dining at AVA. All of the rooms at AVA are oceanfront, I didn’t know that until I got there. When they opened the door to my room my jaw fell open. The room was huge, the bathroom is enormous definitely room for 2 in the shower. I loved having the jacuzzi on the balcony. The pool was great, not crowded and was always able to find a chair. If you go make sure you stop by the taco bar in the food court. They make them to order and they are delicious! There were so many activities and entertainment options. Was also informed that the south tower is adult only. So it’s great that there is an adult only pool and dining.
John Stickel
Ava Resort Cancun was absolutely amazing! From the moment we arrived, the service was outstanding—especially from our incredible butlers (AB and Ariel), who went above and beyond to make our stay perfect. The food was extraordinary at every restaurant, with a wide variety of delicious options. The service at the pool was also exceptional—attentive, friendly, and always making sure we had everything we needed to relax and enjoy the day. The resort itself is beautiful, relaxing, and truly luxurious. And the beautiful golf course is just minutes away! We couldn't have asked for a better experience and will definitely be coming back!
Jamie Kavanagh
AVA Resort has a lot going for it—especially for families and groups looking for fun and variety. There’s no shortage of things to do, from nightly theater shows and laser tag to an arcade, boutique shopping, taco stands, and ice cream counters. All of it is centered around a long, promenade that is the central element of the hotel.
The rooms are lovely: spacious, well-appointed, and all have balconies with ocean views. That said, the turquoise water is quite a distance out—so while the views are technically there, the water and beach are not all that picturesque.
The food definitely exceeded expectations for an all-inclusive, and we found the staff to be warm and genuinely attentive throughout our stay.
AVA Bay—a huge swimmable lagoon with kayaks and an inflatable obstacle course was a novelty and fun for kids. The layout of the resort is quite spread out - it's one long walk either in the promenade or along the pool deck with the adult pool and family pool on opposite ends which can be good or bad depending on how you plan to relax with family.
Where the resort falls a bit short is in that classic beach vacation feel. Despite being in Cancun, the layout keeps the indoor and outdoor space separate. When you're in the promenade you could be anywhere. The exterior pool area while huge and fun is also stark and modern in its design, missing the tropical vibe. The beach itself doesn’t really steal the show - there are beach chairs set up, but no one was using them during our stay and the beach itself is short so you can go for long walks.
Overall, Ava offers a fun, modern atmosphere with a bit of a Vegas entertainment and style—just not that breezy, toes-in-the-sand kind of escape.
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4.1
Google reviews (2628)
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A feast of fun for all the family awaits at the Royalton Saint Lucia, a sensational 5-star escape in the Caribbean sunshine. Lavishly-appointed accommodation ensures total comfort during your stay at this all-inclusive retreat and a range of top...
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4.1
Google reviews (2628)
Leonard Preston
As a frequent traveler and Google Local Guide, I was excited to spend a full week at the Royalton Resort in St. Lucia. The island itself? Breathtaking. The hospitality experience? Unfortunately, a mix of highs and disappointing lows.
🛬 Arrival & Transportation
Getting from the airport to the resort took nearly two hours. While the ride wasn’t the most comfortable, our driver was pleasant and knowledgeable—sharing local insights and fun facts about the island along the way. Tip: Friday nights seem to be the best time to connect with locals and get a feel for authentic island culture.
🏨 Check-In Experience
This was where the disappointment began. The staff member at check-in was not warm or welcoming and didn’t clearly explain what was included in my stay. There were no bellhops available to assist with luggage (due to being short-staffed), and no one gave a tour or overview of the property. Luckily, the resort itself is walkable and beautifully laid out, so I was able to find my way around eventually.
🛏️ Room Conditions
Air conditioning didn’t work
Fan made loud, concerning noises (like it was falling off)
Lights flickered
No washcloths upon arrival and I had to ask multiple times over four hours
Housekeeping ignored my Do Not Disturb sign and entered the room anyway
Other guests also shared complaints while waiting for their rooms—indicating that this wasn’t just a one-off issue.
🍽️ Dining & Food
If food is a priority for your vacation, prepare to be underwhelmed:
Portions at restaurants were shockingly small
Buffet was consistently cold and poorly maintained
Food was bland across most restaurants
Wait times were excessive—over an hour for overcooked steak
Bars were reusing dirty glasses, or running out altogether
The one bright spot? The food truck near the beach had the best (and hottest) food on the property.
Also disappointing: $8 for a pack of gum at the store and overpriced jewelry vendors on-site.
💆♀️ Spa & Amenities
The spa is visually stunning—but the hydrotherapy area was closed, and I was misled about what services were included. At the hibachi and sushi bar, I was told I could have sushi made to order, but that didn’t happen, and there was confusion around sake pricing.
🎉 Entertainment & Atmosphere
Only real activity during my stay was karaoke
The popular foam party was canceled due to weddings
Beach lounge chairs were well-placed and relaxing
The cabana pool jacuzzi didn’t get hot, and the server rarely came by to check on guests
💬 Final Thoughts
The property itself is beautiful, and the weather was perfect. But the experience was overshadowed by inconsistent service, outdated equipment, poor food quality, and a lack of real hospitality. With a few repairs and a serious service revamp, this resort could be a standout. Until then, manage your expectations if you book here.
Ruaridh Williams
We stayed here for a week as part of a TUI package holiday.
The resort is about a two-hour transfer from the International airport on some 'interesting' roads.
Staff are all incredibly friendly. The resort is lovely, with multiple pools and plenty of space to sunbathe. Always free beds going no matter what time of the day.
Cocktails are included - can certainly tell there's no Weight & Measures Act here but at least they weren't being tight with their alcohol. Plenty of bars and never a long wait for a drink, except maybe in the coffee shop.
Food at buffet was good, although maybe slightly repetitive. Food in the restaurants was very good.
Entertainment on the night can be questionable but it's all part of it.
Lin S
The resort itself is lovely, but cleanliness was definitely lacking. I found hair in the shower, and the soaking tub was clearly not cleaned properly. The bedsheets had brown stains—possibly makeup—and didn’t smell fresh.
The food overall was just okay. The only standout was Donero (not sure if that’s the correct spelling) at the Hideaway—breakfast, lunch, and dinner there were all great. The sports bar, on the other hand, felt more like a late-night drunk food spot with nothing memorable.
While some of the staff were friendly and welcoming, a few were noticeably rude, which affected the experience.
All in all, I wouldn’t return to the Royalton. It was fine for a one-time visit, but not somewhere I’d choose again.
Robyn
It has the wow factor on check in but unfortunately it lacked a lot of substance. It was disappointing to say the least. I would definitely not rate it 5*. We came from spending 10nights in coconut bay which was incredible to a very disappointing 11nights at the royalton. We got married at coconut bay and the royalton was our honeymoon- we had no congratulations despite it being on the booking notes, nothing in our room to congratulate us and no champagne in the room. (We received champagne in the room 3 times at coconut bay with some beautiful towel art!) definitely didn’t have the same level of personal touches at the royalton.
The room looked beautiful. But we got there an hour after check in time and still had to wait an hour to get to our room as it wasn’t ready and we had to bring our own luggage up too. Also no welcome drink. The room on and off did have a sewage smell which again we mentioned to reception but nothing was done about it. Also a coffee maker in your room that you can’t use without BUYING a plug adapter from the hotel shop.
The staff overall seemed less than impressed to be there. No one wanted to help you, we asked several days in a row for more hangers and kept getting told they would be sent up only to receive them 5 days later. There would consistently be a long wait at any bar, normally 3-5 staff members behind the bar but only 1 reluctant server. They continuously ran out of ingredients.
The one exception to this was the absolutely lovely and wonderful life guard zanley! My daughter made friends with her and she was so lovely, kind and gave my daughter some incredible holiday/birthday memories. Zanley also found our son’s hat, had handed it to the towel hut and told us the next day that she had found it and handed it in. However when I went to collect it had mysteriously disappeared…which was disappointing despite going to the towel hut and asking at reception about lost and found the hat had disappeared. (Pretty sure the staff must just throw it away!)
The pools are beautiful, the beach lovely, the gym was good, the view of the sunset incredible and the food was pretty tasty in the restaurants and the buffet. So not all bad.
It was our daughter’s 5th birthday while we were there and we paid for a cake to be delivered to the restaurant which was great, they sang happy birthday to her which she loved.
We had a great holiday because of what we made it, we used the facilities which were great, pools were a massive hit with us and the kids, but unfortunately the overall staff ( minus the lovely Zanley) let the resort down.
Overall wouldn’t recommend and definitely not worth the amount of money it costs.
Tabitha Dumas
The rooms needs to be renovated but the cleanliness was on scale 4 out of 5.
The service was subpar the employees didn’t wear gloves, there were birds flying in the restaurant, the cooks was using their cellphone while cooking. The staff were not friendly nor attentive. Unfortunately we do not plan to return to this resort. We have been to several islands and have never experienced anything like this.
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Escape to a secluded Caribbean island paradise at Young Island Resort set amid the lush gardens overlooking the Sea. Spend days snorkeling alongside the wonders of the waters, indulging in exceptional gastronomy, and exploring the stunning scenery...
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4.2
Google reviews (262)
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A blissful escape in the Caribbean sunshine awaits at The Soco Hotel, a luxurious all-inclusive haven in the charming Barbados beach resort of Hastings. This ultra-modern adults-only boutique abode features exquisite accommodation with magnificent...
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4.2
Google reviews (262)
Krissie
Needed a quick getaway from the cold winter. This hotel did not disappoint. It was very relaxing. The bartenders were all amazing!!!!! Wish I remembered all their names (only recall Romario).
Very helpful staff!
The view of the ocean from the room was great.
My only regret is I couldn't stay longer.
Susan Haar
Wonderful. I have been to many islands and many hotels This is the very best. The service is wonderful, kind, and attentive. I loved the food, a mix of Caribbean and a kind of Mediterranean diet, delicious fish and plenty of salads. The water is soft and safe, the snorkeling is amazing. And the islanders are very friendly. I give it five stars! Susan
Tracy Shreve
My husband and I just returned from Barbados yesterday. We had the pleasure of staying at the SoCo hotel. From beginning to end, the staff were incredible. The rooms were clean and spacious enough. But the view of the ocean from every room is incredible. We stayed on the high floor, which is the fourth floor, and had a great view.
They offered delicious gourmet food for breakfast lunch and dinner. It is all inclusive, so drinks were top notch and served by the best bartenders on the island. On Wednesday don’t miss the wine tasting with Michelle. Don’t plan on going anywhere after that. Shane is the personality of the bar. He is so much fun to hang and talk with. Zach is extremely fine as well, if you get a chance, ask him to play some of his guitar for you. Or maybe not, he’ll kill me for that, but he can play! I love the fact that this hotel is boutique. It makes the vacation more intimate and personal, we met many people whom I hope will become lifelong friends! Did I mention you literally walked down the stairs and you’re on the beach if you prefer to get away from the pool. I need to mention Trudy, in room service, her smile is infectious and so is her spirit. You will know her when you meet her.. I also would like to mention Shequilla and Michelle Who were two of our great servers every day. And Lolene I feel very strong connection to her and she helped make my vacation very special. Last but not least, we had the pleasure of meeting the general manager Kimberly Taylor. What a pleasure it was to meet you, too bad it wasn’t Earlier, and not when we were leaving. I see where the class comes from in that hotel. Thank you for making our stay so special and we will hopefully see you again in October when we bring friends back. All the best to EVERYONE at @thesocohotel!!!!
Stephanie S
My husband and I just returned from the best vacation we have ever had and a lot of that is because of The SoCo Hotel. It’s the perfect place to stay for a romantic getaway! The location is perfect, the views are breathtaking, food is superb and the staff are completely wonderful. They treat you like family. You can snorkel right outside your hotel. I told them it was our anniversary and they decorated it so beautifully for us. A big thanks to the two girls that decorated our room so beautiful. Also a big thanks to Zack for the delicious drinks and making us feel at home. They went above and beyond. We will return next year. Thank you for making our anniversary so special!!!
fr tri
Wonderful staff,great food. Boutique hotel is perfect for a couple. Small pool but only 40ish guests. 5 second walk to a small beach. Good snorkeling near the jetties. Only 10 minutes to Bridgetown.
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Stay 14 nights, Pay 12 nights *
4.6
Google reviews (2084)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
A blissful holiday adventure is in store for guests staying at the sophisticated premium all-inclusive Couples Tower Isle on the Caribbean shores of Jamaica. From an award-winning spa to its own private island for au naturel sun-bathing, this...
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4.6
Google reviews (2084)
Scott Taylor
We stayed in a Deluxe Ocean View room, which I believe is located in one of the original buildings. Many of the original features—such as the floor and wall tiles, stair banisters, and finishings—have been preserved, giving the space a unique, boutique-style charm. It truly felt like a classic Jamaican experience. Both the property and the room were exceptionally clean.
The staff, despite a no-tipping policy, were incredibly friendly and accommodating. They made an effort to remember our names and checked in on us daily. It’s thoughtful gestures like these that made our stay especially memorable.
There were plenty of all-inclusive activities to enjoy. We went snorkeling, took a glass-bottom boat ride, and participated in a tie-dye shirt activity—all of which were a lot of fun.
The food was excellent. The buffet changed daily and offered a variety of flavorful options. A highlight was “Jamaica Day” on Wednesdays, featuring a full Jamaican-inspired buffet and local vendors by the poolside selling souvenirs.
Overall, it was a fantastic and charming place. We can’t wait to come back.
Michael Pangburn
Right down the road from the Ocho Rios airport for 10 minutes.
You can see the age of the well kept, beautiful building.
The staff was fantastic, the balcony suite overlooking the island was amazing.
You can hear the waves from your window & balcony.
The gym was adequate and all the equipment was working.
Food was good, entertainment was excellent.
Jessica Breitenbach
I can’t say enough good things about this resort! My husband and I came here for our honeymoon and we were both blown away. The staff were incredible. Always smiling, happy and the service they provided was nothing short of perfect. From room service, being served on the beach, & every restaurant- couldn’t ask for anything better. It was the perfect sized resort if you’re looking for something smaller and a little less noisy. Don’t get me wrong though, they did have some fun nightlife on the resort!!! The booze cruise was awesome. Everything was very clean and the food was delicious. I would definitely go back!
Jeff Rogerson
My wife and I stayed in a Deluxe Ocean View room (building 4) and really enjoyed our stay. Sixth trip to Jamaica, first to a Couples property, very impressed to say the least.
This is not a Bahia or a Riu for party or size, it is not Negril for a long beach, but what it has is amazing.
Old world charm, an amazing vibe, guests are friendly, and the staff is off the charts. We really enjoyed the food at all the restaurants, I was a VERY regular customer at the coffee shop, can't beat Jamaican coffee.
We can't wait to go back.
kiki B
I've been coming here for four years now my husband and I secluded adults only great place to stay! Made many friends Byron, Bryan,Donovan,Kirk many other bartenders and servers. Carlos tours and taxi takes me everywhere i need to go reasonably and safe. I will always come home.
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4.7
Google reviews (4307)
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Sugary white sandy beaches, verdant tropical gardens and a divine selection of infinity pools - Secrets Maroma Beach Riviera Cancun is a heavenly adults-only holiday destination on Mexico’s most popular coast. Enjoy the fabulous ‘Unlimited Luxury’ all...
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4.7
Google reviews (4307)
Kelly Clymer
Have been going here on at least 10 previous times. Since Hyatt has taken over, this place has slipped big time. Paying the big dollars for first class experience. Now they money grab, hounding you to pay extra for Preferred Club. You are treated second class if you don't pump another 300 per day. It is obvious they are on a cost cutting mission on food, and the number of staff.
I can now see they are dropping in the " BEST" All Inclusive ratings on line. Staff is still very nice and work hard, but numbers have been cut back.
Food was a disgrace. Was there 5 nights and could only choke down 4 partial meals. Breakfast was always their shining star, but not now. French Toast was Rock Hard and Bacon was sitting in so much grease that it appeared deep fried. Steak Restaurant was exceptionally notable. Meat was so tough , you couldn't cut it. I watch people at other tables look at each other when they tried to cut their meal.
The shows have dropped down in quality and had very little attendance. Especially disappointing was The Rock Show was had always been amazing.
The view of what is still the best beach in Mexico is ruined by moving the Bali Beds to the front of the shore. Beach attendants gladly take your tips, but last you see of them. Wait service was slow compared to the past. Thankfully, they caught on I was a big tipper, and finally gave us attention. Not big drinkers, but its sad they are now pushing off cheaper levels of spirits. As we entered transportation to leave, the Bag Captain talked to me. Said that many people who are frequent returnees have told him they wont be back
Absolute shame!
Abdony Vitalus
My wife and I celebrated our honeymoon at Secrets Maroma Beach, and it was nothing short of spectacular! From the moment we arrived, we were enveloped in luxury and warmth. The food was incredible—each meal was a delightful culinary experience, offering a range of flavors and options that catered to every palate.
The service was exceptional, with attentive staff who made us feel truly special. A big shoutout to Roger from the concierge, who went above and beyond to ensure our stay was seamless and enjoyable. His recommendations and assistance made our trip memorable!
We also want to recognize Mario Canella at the front desk, whose friendly demeanor and quick responses to our needs added to the overall excellence of our stay.
The combination of beautiful surroundings, great food, and outstanding service made our honeymoon unforgettable. We can't wait to return and create more magical memories at Secrets Maroma Beach!
GG MIA
Maroma beach is one of the top beaches in the world, and it shows. The staff work so hard to keep it pristine and free of seaweed. The rooms are cozy and elegant and the swim out pools perfect for a little romance away from the crowds. We had a spectacular time, and the service was top notch. The bars have a wide variety of fine liquors and there are several restaurants available. I found the huevos rancheros to be my favorite breakfast order when using room service. The property is impressive. 5 stars all around.
A N
Fantastic service, beautiful rooms, and an amazing spa. All round great for how reasonably priced this resort is. Highly recommend! Just maybe not the mixed drinks because they are awful, but the straight liquors are great. Plenty of events and shows for everyone to enjoy, food was all very good for an all-inclusive, and the spa is a MUST.
Null Null
Everything about this is 5 stars *except* the sales pitch upon arrival. The check in agent will indicate they’re getting someone to take you to your room but really it’s someone to pitch a timeshare presentation to you. Once you’re done with them they’ll fetch someone to escort you to your room. This really sours the check in experience.
Aside from that - all the staff - the servers, bartenders, concierge, housekeeping, beach attendants, etc. - are all exceedingly polite and helpful. The food is mostly good with some exceptions, and the drinks are good and staff are happy to come up with suggestions.
I’d happily return.
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Up to 59% off
4.6
Google reviews (16082)
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£1489
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Nestled along the coast of the sunny Dominican Republic, the Nickelodeon Hotels & Resorts Punta Cana invites you and your family to enjoy an unforgettable holiday experience. A superb all-inclusive resort providing accommodation and non-stop family-fun...
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4.6
Google reviews (16082)
Adebowale Asaya
5 stars — Amazing family vacation!
We had an excellent time at Nickelodeon Punta Cana! The kids absolutely loved it — they couldn’t get enough of the lazy river, water slides, and meeting the characters. A special shout-out to Isabella at the beach — she was fantastic with the kids and made the experience even more fun with great events. She told us she hopes to visit Washington DC — we’d love to welcome her there!
Highly recommend this resort for families. We’ll definitely be back!
Nuno Ferro
Family of 3 (2 adults and a 10 year old) stayed for 7 nights and it was amazing.
The food was delicious, the accommodation was fit for purpose, housekeeping was on point, minibar was refilled every day. All the staff around the resort were always cheerful and helpful specially our personal concierge (Rafael) was absolutely fantastic, always looked after us from the first day we arrived until the moment we checked out. No task as to small for him.
Overall had an amazing time whilst at the resort.
Looking forward to coming back again.
Hugo Tobi
We loved the experience! We got the Nest Swim Up. The room had a pool and I got lucky enough to see the sea from my room. Although, my room is not Ocean View, the view is awesome! Restaurants are great! And the pool areas, specially the water park are the best to have fun all week long. In overall, I’m very happy for the amenities and great service! Johan
Lissie Moral
This is my first full day at the Nickelodeon resort and I can honestly say I am having a great time as a 33 year old woman. Luis the bartender at the swim up bar is such a vibe and makes the most amazing drinks !!! I am very happy to have met him. The staff and the food has not disappointed thus far
Jignesh Shah
Positives
- Aqua Nick Water Area – Enjoyable and well-maintained. Good size and shallow, perfect for kids.
- Character Breakfast – A fun experience (though charged separately) with different characters
- Decent Dining Options– A reasonable number of restaurants.
- Staff Helpfulness – Exceptional service, especially from chefs who accommodated our dietary needs well.
- Resort Cleanliness – Maintained well in most areas.
- Room Quality & Amenities – rooms were spacious, balcony was nice. Provided bottle sterilizer and warmer.
Negatives
- Additional Charges – Fees for things like character breakfast (almost $90/pp) , cotton candies, in-house video games, etc., feel excessive considering the high all-inclusive price.
- Limited Vegetarian Options – not enough choices, although chefs will work with you on your dietary needs.
- Limited Fruits – Not enough variety, especially for a tropical destination.
- Closed Areas – Some resort sections were unavailable with no clear explanation or reopening timeline.
- Dessert Variety– Could benefit from more options, like chocolate bars.
- Some Night Show Performances – Certain dancers wore revealing outfits, which seemed out of place for a kids' place.
Overall Impression
The resort has enjoyable elements, particularly its water park and helpful staff. However, hidden costs, limited food options, and closed areas impact the experience. Overall resort experience does not strongly justify high prices.
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Up to 42% off
4.8
Google reviews (16548)
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Wake up just steps away from blonde sands and crystal clear waters during the Caribbean holiday you’ve always dreamed of, at the 5-star Majestic Mirage Punta Cana Resort, in the Dominican Republic. Complete relaxation awaits you at this divine all...
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4.8
Google reviews (16548)
Reese Berry
I had the best time at this resort! The staff and fellow guests were incredibly friendly and nice! The entertainment team was a highlight by far! My family and I met Roberto and he made our experience SO MUCH FUN! He really took the time to get to know us and even taught us about the Dominican culture! It was always very nice seeing him around the resort, he even remembered all of our names! He truly made our vacation one to remember! I would definitely recommend this resort and my family and I can’t wait to come back!
Lizbeth Pizarro
I had a wonderful experience! The rooms were beautiful and the service was very great! The wait staff, butlers, and all the staff were very attentive and kind! The animation team were super!!. It was a good balance of relaxing and fun. The evening shows were also very entertaining. The Michael Jackson and Rock were my personal favorite. The pool beautiful with the bars a plus...The Food is delicious, I recommend the majestic mirage if you’re looking for both a fun and relaxing all inclusive in Punta Cana!
Ashley Reichwein
I had a great experience! The rooms were beautiful and the service was very great! The wait staff, butlers, and all the staff were very attentive and kind! The animation team (especially Manuel) made sure everyone had fun. It was a good balance of relaxing and fun. The evening shows were also very entertaining. The Michael Jackson and Circus shows were my personal favorite. They also have workshops you can do, like pottery making and jewelry making. I recommend the majestic mirage if you’re looking for both a fun and relaxing all inclusive in Punta Cana!
CRISTOBAL Jacobs nova
We had an absolutely unforgettable experience at the Mirage Hotel. From the moment we arrived, the atmosphere was welcoming, elegant, and full of positive energy. But what truly made our trip the best of our lives was the exceptional staff who treated us with such warmth and dedication.
We especially want to give a shout-out to Georgina, who was simply incredible. Her attentiveness, charisma, and professionalism made a huge difference. Always attentive to every detail, she ensured every moment was perfect, adding a unique touch that made our stay even more special. Thanks to her, we felt a genuine connection and a hospitality that goes far beyond the usual service.
We wholeheartedly recommend the Mirage Hotel. Not only for its facilities and location, but above all for the wonderful people.
Amanda Vincent
We had the BEST time at Majestic Mirage! The rooms are phenomenal! Very large, plenty of space! We ate at the Steakhouse, Italian, and hibachi restaurants. Every meal we had was so good! The entire resort is immaculate. Every bathroom, common space and pools were so clean. We kept commenting on how we hadn’t seen a piece of trash anywhere, ever! Our favorite part of our trip was most definitely the entertainment team. They add a personal touch making an effort to know and interact with every guest. They spent the day poolside laughing, dancing and leading everything from ping pong tournaments to water aerobics. Then, in the evening, this team put the most amazing shows every evening; so impressive! We will definitely be coming back to the Mirage. We loved every part of our time here!
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Up to 38% off
4.7
Google reviews (25919)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course,...
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4.7
Google reviews (25919)
Allisha Craig
I had the pleasure of taking a fitness class with Juan at the Hard Rock Hotel in Cancun, and he was absolutely fantastic! His energy was contagious—upbeat, happy, and motivating from start to finish. He made the class fun and easy to follow, even for someone who doesn’t typically do group workouts. Juan created a welcoming and encouraging environment, and you could tell he truly enjoys what he does. I left feeling stronger and more energized. Highly recommend catching one of his classes if you’re staying at the resort!
Kathy Picton
Entertainment staff by Chris, Johnny, Omar, Edu, Ailyn, Fernando made our trip so amazing. We had so much fun a d were constantly entertained. Thank you so much for hosting our family.
And the butler service from Ernesto and Victor was amazing. They really tended to our needs and took really good care of of our family and we couldn’t ask for anyone better. We hope to get them next time we arrive
Bharat Surana
Mixed Experience at Hard Rock Cancun - Would Not Recommend
We had a mixed experience during our recent stay at Hard Rock Cancun.
On the positive side:
The location is absolutely beautiful with a gorgeous beach. The staff overall were friendly and helpful. There are many bars throughout the resort with excellent drink options. Guest services were generally good and responsive (except for one frustrating instance), and housekeeping was consistent most days. The spa services were very good. We also appreciated that the hotel upgraded our room upon request, which was a nice gesture.
However, several negative experiences left us very disappointed:
Limited Vegetarian Options: As vegetarians, we struggled to find good food choices. We made a dinner reservation at Zen after confirming with staff that the chef could accommodate us. Unfortunately, when we arrived, the chef simply removed the fish from regular sushi and served it to us — traces of fish were still clearly visible. This was extremely concerning, especially for anyone with allergies. It was shocking that a resort of this reputation would handle dietary restrictions so carelessly.
Rude Staff Interaction: At Ciao restaurant, a staff member yelled at us from behind, demanding we show our wristbands and telling us we could not enter — instead of politely explaining that the restaurant was restricted for certain guests. It was embarrassing and made us feel unwelcome.
Poor Guest Service Response: One evening, we requested towels. After waiting over 2 hours and calling guest services three times, we were finally told there was nothing they could do except cancel our request. This level of service is unacceptable at a supposedly premium resort.
Worn Out Rooms: Although our room was clean, the furniture and fixtures showed significant wear and tear. It’s clear the property is older and maintenance only goes so far in covering that up.
Limited Vegan/Vegetarian Options Throughout the Resort: Beyond Zen, most restaurants had very few vegetarian or vegan options, making dining a daily challenge.
Overall, while there were some enjoyable parts of the trip, the negative experiences overshadowed them. For the price and expectations at a Hard Rock property, we expected much better. I would rate this stay 3 stars and unfortunately would not recommend Hard Rock Cancun, especially when there are many other resorts in the area offering better facilities, service, and guest experience.
Stephen Georges
Had a good time. Food was great. Buffet was consistently best I've had.
Spa attendant was great also.
However there was a spa transaction issue upon check out. The communication between the spa and front of house was not well recieved or well done at all.
This ruined what would've been a great stay. It took us 2 days of overseas calls to finally get some results. Both front of house and spa kept pushing the buck to each other.
Michelle Birmingham
Celebrate with me as I recount an unforgettable birthday experience! From the moment I arrived, the hospitality was beyond my expectations. My room offered breathtaking views of the ocean and the pool area, setting the perfect scene for relaxation. Imagine my delight when I discovered a surprise waiting for me: a delectable chocolate cake, chocolate-covered strawberries, and a bottle of champagne thoughtfully gifted by Andre. The excitement didn’t stop there! I joined the dynamic pool jump and kick class led by the energetic trio, Fernando, Pedro, and Chris, making the day even more extraordinary. This celebration is one for the books!
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Up to 43% off
3.8
Google reviews (416)
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Immerse yourself in 5-star elegance, luxury and style at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only, a magnificent all-inclusive adults-only escape in beautiful Dickenson Bay. This dreamy getaway is surrounded by...
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3.8
Google reviews (416)
Latasha Williams
Our experience at the Royalton Chic Antigua could not have been any better! From the moment we arrived, we were treated with such care and attention. Our butlers, Errolson and Kemoy, went above and beyond to ensure we had everything we needed at any given time. They listened to all our preferences and made sure we never had to ask for the same thing twice—true professionals with a personal touch.
Raeleen, the housekeeper who kept our bungalow spotless, always greeted us with a warm smile. It was such a lovely way to start each day!
Dining at the Hunter Steakhouse was a highlight thanks to Theresa, Sanesha, and Chef Jason, who made sure every meal was perfect and up to the highest standards.
Even in the evenings, the service remained exceptional. Sabrina at Epic Bar and the ever-smiling Hannah at Taboo created such a fun and relaxing atmosphere, handling even the busiest crowds with ease and grace.
And I can’t end this review without a special shoutout to the amazing food truck chef—she made the best jerk chicken I’ve ever tasted! Despite the heat, she served every guest with kindness and a smile.
While the accommodations were top-notch, it was truly the people who made this trip unforgettable. We’re already thinking about coming back to celebrate my husband’s next birthday at this incredible resort!
Robert D
Royalton Chic has an amazing beach to be enjoyed by everyone. Pools and Diamond club with butlers absolutely elevates the experience. You will always find something to eat that you like. Overall the a la cartes are good as well as the buffet. Throughout our 10 day stay all seemed to get better. However food needs to be elevated at the buffet. Service overall was great but there are staff with attitude that underwhelm the experience for this property. Our butlers Maxwell and Terrel were outstanding and went over the top to make our stay the best. Their commitment to service and excellence was outstanding. They set the bar here for service and are under utilized as butlers and their talent far exceeds their current position.
ashley combs
Just getting back from my wonderful vacation at Royalton Chic Antigua and it was more than I could have imagined. From the time we checked in until the time we checked out. The food was delicious and the drinks were strong and endless!! I highly recommend getting the Diamond Package as other travelers who did not have it did not have the same experience. Be sure to upgrade and get your money’s worth! We loved our butlers Carl(Big Coop) and Neil. The beautiful Subi took care of us at the cabana by the pool that we were able to have all day thanks to Lakeisha the manager. Everyone at this resort provided the best services and hospitality. If you are hesitant about booking DONT BE!! Book your Trip!! I will definitely be back! Love everyone there!
Jade Beauvoir
During my stay at Royalton Chic Antigua with a friend, the Aqua Fit team truly made our vacation unforgettable! Their energy, enthusiasm, and professionalism were outstanding. Each session was a perfect blend of fun and fitness, making it easy to stay active while enjoying the beautiful poolside atmosphere and Caribbean vibes.
The instructors, Daniel and Eliena were knowledgeable, engaging, and great at catering to all fitness levels. Whether you're a beginner or a fitness enthusiast, they ensure everyone has a fantastic time. Their upbeat attitude and motivating spirit made every class something to look forward to!
If you're visiting Royalton Chic Antigua I highly recommend joining the Aqua Fit sessions—it's the perfect way to start your day feeling refreshed and energized. Kudos to the team for their hard work and dedication!
Special shout out to Daniel for going above and beyond his fitness role assisting my friend and I to contact locals to secure our ferry trip to Barbuda which we were attempting to complete for 5 days, without luck. He was very personable and we appreciate the extra effort he took to engage us.
Suzi Giam
Let me start this off by saying, please do not listen to all the negative reviews. The food was amazing when I ordered room service. They would call to let you know when it was being delivered and sometimes earlier than the time we asked, which was great and it was always hot and delicious The buffet in the morning for breakfast. They do try to change it up, so there are different things you can have one day make an egg sandwich the next day get an omelette the next day have some French toast so you don’t get tired. I do wish they had another restaurant for breakfast but so be it …as for the alcohol. I was a non-DC and I found sky vodka or Amsterdam vodka was fine, one time I did see a bottle of Grey goose or Tito‘s but that was reserved for DC one of my complaints is when you get there they make you sit in the lobby all day instead of telling you change and go and enjoy the beach. I asked twice for the changing room and finally was obliged
if you have any difficult issues with making reservations go to the front desk the girls are very nice and will help you. The Italian restaurant was delicious. The steakhouse was delicious. The Mediterranean restaurant was excellent. Nothing to complain about even Haven grill. The Caribbean restaurant open air was Very good service with a smile from everybody around.
The water in the ocean is very cloudy due to the rain and it rained either every day or every night it would pour for a few minutes. I don’t know if this is something that happens all the time or just the rainy season but I recommend going on a non-rainy season so you can have Clear beach water to swim Im a Beach girl.
We had massages off the resort, make a left right past the little souvenir and bar is a white tent. She does phenomenal massage massages go see her Japanese lady.
PS we were in building one and also enjoyed the quiet pool, One day we ordered room service and ate it at the quiet pool. It was great.
I took off a Star because they really need to step up Certain areas they need to provide more towels at the pool so that when people are arriving, they don’t have to walk around wet if they go swimming and there’s no towels to be had. Every day by the early afternoon, the towels are all gone. There is not one clean pool towel to be had, invest some money and buy more towels so you can put out some more pool towels at noon time for people that are arriving!! ((Better yet keep a stack of towels for guests ..offer them a clean towel for the pool to guests that may want to change and go for a dip)) Perhaps housekeeping, should be informed of rooms that are checking out and cleaned first so new people checking in don’t have to wait till 4 or 5 pm..
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4.5
Google reviews (882)
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Wake up in a Caribbean dream with an adults-only escape at Cocos Antigua. Perched on a lush green hillside, between two glorious tropical beaches this wonderful, all-inclusive island hideaway is an ideal choice for a romantic break. Guests will adore...
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4.5
Google reviews (882)
Rachel Thieme
We stayed here in mid April. The number one thing about this resort is the staff. They are all so kind, helpful and accommodating. Special shout out to Vincia, Mel, Lisa, Jacuanne, Yocasta, Reid, Kemlin, Lindell (I hope I spelled these correctly). The food is above average for an all inclusive resort and plated beautifully. The pools are nice, though we mostly hung out at the beach which is only a few minute walk from the resort. A larger connecting beach is also only a ten minute walk. We loved the relaxed, casual feel of this smaller resort (if you're looking for a party scene this probably isn't the place for you). The adult Easter egg hunt was a fun surprise! Overall a lovely, affordable all inclusive, adults only resort with the nicest staff.
Daria Heller
This vacation was nothing short of extraordinary! The location is breathtakingly beautiful, impeccably clean, and exudes tranquility. Every meal was a culinary masterpiece - each day brought a new menu, surpassing even the finest restaurants in major cities like New York and Miami. Every experience felt curated to perfection, making every moment truly memorable. From stunning panoramic views to crystal-clear waters, this destination is the epitome of paradise. Without a doubt, it's a must-visit for anyone craving unparalleled beauty and relaxation!
Jason Halloran
Wow, what an amazing peaceful place to relax and soak up the sun. The cottages with plunge pools are perched on the hill overlooking beautiful Cocobay. The hospitality is first class and the all inclusive food and drinks will keep you satisfied throughout your stay. We'll definitely be coming back!
Allison Burt
Could not have been treated to a more wonderful vacation. Everyone that we interacted with was excellent and highly skilled at their respective crafts (Marlon, Mel, Jermaine, Derrick, and Kemlin to name just a few). We were so impressed with the cleanliness, views, ambiance, food and overall experience that we have already talked about returning.
The beaches were stunning and the pools were lovely. We felt it was an intimate resort experience, without the fuss of fighting over cabanas.
11/10, am missing it already
Carolyn Meyer
We couldn’t have asked for a better honeymoon experience than the one we had at Cocobay Resort. Everything we needed was right on the property. The resort features one main restaurant, but offers multiple other food options when the main restaurant is closed. While reservations are required for lunch and dinner at the restuarant, the staff was always incredibly accommodating.
We stayed in the Deluxe Pool Cottage, which was rustic, clean, and comfortable. It offered us a sense of privacy we really appreciated. We loved listening to the ocean waves from our room. Having quick access to our own plunge pool, two resort pools, and the beach made it easy to unwind at any time during the day. A special shout-out to Yocasta and Lindel, who made the best personalized cocktails, always with a smile!
The atmosphere at Cocobay was a balance between relaxation, fun, and romance. Despite the resort being at full capacity, it never felt crowded. The warm, welcoming vibe from both the staff and fellow guests made us feel right at home. We even ended up making lifelong friends and have such fond memories of the people we met.
All in all, Cocobay Resort far exceeded our expectations and made our honeymoon unforgettable. We highly recommend it to anyone seeking a vibrant yet relaxing getaway with outstanding service, beautiful surroundings, and plenty of opportunities to create lasting memories.
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Up to 33% off
4.4
Google reviews (403)
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Escape to the Caribbean island getaway of Barbados for a holiday of a lifetime at the fabulous all-inclusive Mango Bay Hotel. Sun-kissed days await beside the inviting pool, while an amazing array of water sports can be enjoyed in the crystal clear...
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4.4
Google reviews (403)
JP
What can I say… Before arriving at Mango Bay Hotel, I read a mix of reviews and had a few concerns—but rest assured, this is a truly lovely boutique hotel that offers a unique experience, far removed from the typical chain resorts.
The rooms are spacious, spotlessly clean, and even include evening turndown service. Despite the hotel being fully booked, it never once felt busy or crowded thanks to the small number of rooms—adding to the peaceful, intimate vibe.
I’ve stayed at many 5-star hotels around the world, often with 10+ restaurants and all the commercial frills—but those can start to feel impersonal and stale. Mango Bay is different. The staff are what truly make this place shine. Huge shoutout to Donnel, Sebrina, Javier, Ray J, and Isobelle (one of the managers, I believe)—every one of them was warm, welcoming, and went above and beyond to make our stay memorable.
The food was excellent, with à la carte dinners most nights and beach BBQs during the day. Yes, you could nitpick like some other reviews, but honestly—when it comes to value for money, Mango Bay is unbeatable. Sure, you could pay triple to stay at a big-name resort like Sandals, but it would be hard to top the beachfront location and overall charm of this hotel.
The location is another bonus—right in Holetown with easy access to nearby towns, and there’s even a new shopping centre just across the road.
I’ll absolutely be coming back—with the whole family next time!
Lasting Enhancements
Beautiful food. Beautiful setting. Staff to eager to take your cocktails before you’ve finished also we were having a breather eating our food and staff tried to take our plates away before we had finished. They need to ask before as first.
Linda Handsman
The condition and the caliber of the rooms were terrible. They need gut them completely and start over. The food was merely passable. The staff were very nice and the each was gorgeous. I would ever stay here again nor recommend this place if quality is important.
Jane Willis
Just come back from Mango Bay. Stayed there last year so second visit. In the process of booking for next year. Love the hotel and location. Small hotel which I like right on the beach. Staff very friendly and helpful. Made new friends last year and met up again this year. Good value
les eriksen
Best value on the island. I checked out of the crane and into mango bay and so pleased I did. Isabella the guest service manager is a delight and really makes each guest feel special. Dale the general manager runs a very tight ship and addresses any missteps immediately. So grateful for the leadership team at mango bay! Happy Independence Day beautiful BIM!
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4.9
Google reviews (7437)
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Dreams Cap Cana invites you to experience the best the Dominican Republic has to offer. This 5-star all-inclusive resort provides hours of relaxation and excitement for couples, groups of friends or families. Guests will enjoy comfortable accommodation...
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4.9
Google reviews (7437)
Ambre Ambre Neuser-Gajewski
Not Margaritaville anymore, taken over by Dreams. There are kids now, which they were next to all the premium package areas, no kids at main pool which was nice. The pool was decent but could have been a bit warmer. NO beach area so no point in going to the beach bar and cabanas. Also, the beach area was under construction, which i could hear them drilling and working from early morning and through the day. Music was low at the pool so it did not help drown out the drilling.
Hotel room was the best part, but my room had photos missing and just hooks on the walls. Looked like it was being worked on with the change in management. Another member of our party had people come change out plumbing during our stay I stead of them working on vacant rooms.
The food was horrible and the service was mostly terrible. Italian restaurant was the only good restaurant with good service. The food at sports bar restaurant and the buffet made me physically ill. Our entire traveling group was sick by the last day and is still recovering the day after.
Lots of damage on the resort. All the bathrooms seemed dirty and had holes in the walls and fixtures ripped off walls. One bathroom by the Central Bar has day old vomit not cleaned up. Cleanliness was not a priority around the resort. Only the rooms were well kept.
The majority of the staff seemed annoyed with the guests.
Nothing was consistent, every drink tasted different and I drank the same thing the entire time. Could not get bottled water at the pool or at any of the bars. Bottled water in the rooms tasted funny.
Restaurants opened up too late. No easy food available for the pool area. Meat was undercooked, except at the Steak restaurant where they actually cooked the meat the way we wanted it, it just took over an hour for the food to come to the table.
It rained for one full day and there were very little options of things to do inside. Spa prices were outrageous and honestly not worth it. The shops did not have much to them. Entertainment was decent but began late and did not last long.
I would never go back, not even if it was free. I personally got sick twice on the trip. The damage and poorly kept bathrooms on the resort really turned me off. For a trip that my group saved up for for 2 years, it was not worth it. I was very happy to get back into the states, but now feel cheated. It was a waste of my vacation time.
Eleanor Meduri
We had the pleasure of being served by Daniel during our stay, and his exceptional service truly made our experience unforgettable. Daniel was attentive, friendly, and very knowledgeable about the menu, recommending dishes we absolutely loved. He went above and beyond to ensure every meal was perfect, always checking in with a warm smile and making sure we had everything we needed. His professionalism and genuine care for guests really stood out. Thank you, Daniel, for making our trip so memorable—we couldn’t have asked for a better dining experience!
Ninoshka Turbí de Dobe
Our stay was unforgettable! The highlight for us was definitely the food—EVERYTHING from the buffet was absolutely amazing, which is rare to find in an all-inclusive resort. Every meal exceeded our expectations! The true standout of our trip, though, was dinner at the steakhouse. We had the NY steak, and it was cooked to perfection—absolutely delicious.
The beach was okay; you had to walk a little bit to get there, but honestly, we would absolutely go back just for the food.
We also got to experience the spa and tried the hydrotherapy session for only $50—it’s an absolute must!
We can’t wait to return!
Anna
Usually, when you see photos of a property they are staged, or taken when the hotel first opened. The photos did not lie! The hotel and the grounds were very clean and well-maintained -- just beautiful. And at every turn, there was a staff member to greet you or help. We had a great experience and a great trip all around!
Amanda and Jake
We loved our honeymoon trip here! Rooms are wonderful. My Wife has a gluten allergy and we have been able to eat safely at all of the restaurants which is huge for us. The Service is incredible. Our Butler Sandro was great and provided everything we needed on the trip. The Bartender by our room, Manny, was amazing. And one of our servers, Eddy, went above and beyond to make sure we got good gluten free food. Not much beach access, but the resort itself is near perfect.
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Up to 35% off
4.3
Google reviews (2688)
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Wake up to glorious tropical days on the sun-soaked Caribbean island of Jamaica with a stay at the 5-star Secrets Wild Orchid Montego Bay. Settled beside powdery white sand and glistening turquoise waters, the spectacular adults-only complex is an...
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4.3
Google reviews (2688)
Angail Wiley
Lisa and Davin were great at check in. Kenny and Duran are the BEST butlers on this side of heaven. And Nickiesha and Tanesha with Amstar deserve flowers for how hard they rectified a problem for us.
I don’t know if I’ll recommend this resort as I am a tough critic on food and drink and this resort needs some upgrade in quality. Best restaurant was the hibachi but idk guys, I feel like I woke up with knots in my stomach every day after that. Service was great though, everyone was kind and attentive. And again, Kenroy and Duran!!!! They would have something ready for us before we even asked. It’s amazing that 2 people can work together so well and treat us like the only girls in the world. I miss those two dearly already!
It was my cousin’s birthday and Kenroy and Duran treated her like royalty all day and secretly decorated for her while we were gone.
Pools were nice and beach access on the other side of your swim up room was great, too! Can’t promise I’ll be back but if I do, it’ll definitely be as a preferred member again! Thank you all for everything!
Roxene Dawkins
This hotel exceeded my expectations in every way! The adults-only, all-inclusive resort offered luxurious amenities, stunning ocean views, and impeccable service. The rooms were elegant and spacious, and the staff went above and beyond to make our stay unforgettable. The dining options were incredible, with gourmet meals and top-shelf drinks. The beach was pristine, and the pool area was perfect for relaxation. I would highly recommend Secrets Wild Orchid to anyone looking for a romantic and luxurious getaway in Jamaica.
René Bernhardsgrütter
Feels more like a 3-star than a 5-star one. This is a "party" hotel where you get music entertainment for mid-aged people. They do annoying things, though, like sometimes different music from several places so that you hear both quite loudly at the beach and the music overlaps. This is just not that great.
The service at the beach is mostly not there, although in one spot there was a waiter who did a great job.
The rooms show their age and would deserve a proper deep cleaning once in a while.
The food is good for a 3-star hotel, sub-par for a 5-star one. The prices for non-included things (like spa and some shops they have) are absurd, though. E.g. USD 40 for a sun protection spray or USD 109 for 50 minutes Spa. This would be fine if it was actually 5-star but not for what they actually provide.
The sunset, the beach, and the location are great though.
I'll likely won't join this hotel again.
CARLOS RODRIGUEZ
I stayed at the Secrets Wild Orchid Montego Bay expecting a luxury experience, but it was the opposite. From the first moment, the customer service was terrible. The staff is rude, unprofessional and in several cases directly mistreats guests. I've never felt so badly cared for in a hotel.
The pool, which is supposedly one of the main attractions, was dirty all the time. I never saw it cleaned, the water was cloudy and it was suspicious to use it. In addition, the food leaves a lot to be desired: low quality ingredients, little variety and poorly prepared dishes. It is definitely not up to what they charge or what they promise.
This place is not worth what it costs. There are many other better options in Jamaica. I don't recommend it and I definitely won't come back.
G
Beautiful place. All the staff I meet was friendly and helpful . Night time entertainment live music was very good.
would be nice if the Buffet had a nice vegetarian /vegan choice and kept separate and labelled rather than asking and searching . This is what stopped me from giving the resort a 5;star
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Up to 40% off
4.0
Google reviews (562)
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Jet off for the ultimate romantic holiday adventure at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. This luxurious 5-star haven of relaxation and pleasure for over-18s in sun-drenched St Lucia’s Gros...
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4.0
Google reviews (562)
James Abate
I would never recommend this hotel to anyone.
From the first moment service was horrendous. We arrived to the Hideaway lobby, a separate makeshift building separate from the rest of the hotel. The staff had to pull out a folding table to check in our party and was completely ill equipped to handle more than a single party during check in. The woman who managed the buffet in the lobby was rude and angry that I even ask for a coffee from the machine, after a 2 hour ride from the airport.
The rooms were generally OK but were very damp and smelled strongly of mildew the entire trip.
The beach and the grounds were pretty and well
kept (other than the lounge chairs and towels which were falling apart and dirty).
The food and service were the worst part. Almost every meal was completely inedible. If you like drinking, this is fine as most of the hotel guests only could care to sit at the bar all day and night long.
Some of the staff was friendly - some were incredibly rude and off putting, but overall everyone acted as though they were being inconvenienced by any simple request.
I am angry that I paid the amount of money I did to stay here.
Janet Reaves
I recently stayed at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only, and unfortunately, my experience did not meet expectations. I left feeling more frustrated than relaxed, which is the opposite of what a vacation should feel like.
One of the most concerning issues was the overall lack of friendliness and hospitality from the staff. Approximately 75% of the staff we encountered were not welcoming. Basic greetings were often ignored — we regularly had to initiate a "hello" ourselves, including in the mornings on our way to breakfast.
A particularly disappointing moment occurred at one of the resort bars. Despite the bartender making eye contact with us several times, we sat for over 40 minutes without being acknowledged or greeted. This lack of attentiveness and hospitality made us feel unwelcome and invisible.
While 25% of the staff were kind and professional — and we appreciate those few who were courteous — the general atmosphere was not warm or inviting. Combined with less-than-ideal weather, the staff's demeanor made the entire trip feel underwhelming and far from the tropical escape we had hoped for.
We chose your resort expecting a high level of service and hospitality consistent with the Autograph Collection name, and unfortunately, this standard was not upheld during our visit.
Lily Ellis
I stayed at the Hideaway Royalton All-Inclusive Adults Only resort in Saint Lucia to celebrate my birthday this May. Unfortunately, my experience was horrible. First of all, it's not truly an adults-only resort. The family resort and the adults-only section are both on the same property. The Hideaway area is on one side, while the Royalton Family section is on the other. Because of this, you’ll see kids in the restaurants, at the nighttime entertainment stage, and basically everywhere.
The food was terrible, and the service was very slow. The resort is 2 hours from the airport.
However, the worst part of my stay was the bed bugs. I have bite marks all over my body. Upon checking out, the desk clerk informed me that the manager would reach out to me regarding my complaint, but I have yet to receive a call. When I contacted the resort directly, I was told that since I had already checked out, it was no longer their issue, and I should send an email to hopefully receive a response.
I highly advise against booking with them.
Asier Susaeta
My stay at this hotel was absolutely wonderful. From the warm welcome by the staff to the breathtaking views of the Caribbean Sea, everything exceeded my expectations. The room was spacious, comfortable, and always spotless. Breakfast featured fresh local products, and the restaurant had delicious options for every taste. The infinity pools, direct beach access, and organized excursions made each day special. I will definitely be coming back and highly recommend it!
Brooke Harris
My husband and I stayed at the Hideaway in St Lucia a few weeks ago for our honeymoon. The people working at the location are absolutely phenomenal and we had a great time. Travis, with the Vibe Team, was absolutely amazing and made the experience so much fun! Additionally, Anastasia, at the Aquarius Bar, was the sweetest and made delicious drinks, even if you didnt know exactly what you were wanting and just gave her an idea.
All that being said, our room was not very clean and not in the best condition. The bathroom had parts of the wall falling off and the door was a barndoor style with at least a 2 inch gap, providing little pric Our room was on the first floor with a swim out. However, the swim out is not connected to the main pool or any swim up bars, like at most other all inclusive, so we ended up not using it, since we would just be sharing the narrow pool with 4 other rooms. Second, the rooms service took about 35 minutes to an hour and the food was really not great (speaking only room service wise because the restaurants we were able to get into were amazing). The one item that was absolutely amazing was the jalapeno poppers, but after ordering once, they did not have any more the rest of our stay. Third, I understand we were on a tropical island and have seen my share of roaches since I lived in the south, however, the door to our suite had a large gap and no one wants to be woken up in the middle of the night by their husband telling them to get out of bed because something was crawling in the bed. It turned out to be one of the largest roaches I have ever seen and, despite him killing and flushing this roach, there was another live one in our room the next morning. Finally, the restaurants are very hard to make reservations at. After a few days of trying to get into the steakhouse for a dinner reservation, we succeeded. We were supposed to eat there on our last day, but as we are getting ready, my husband looked at the app to confirm our dinner time and they had canceled the reservation and closed the restaurant for the night, without any kind of notification to us.
The hideaway is not a bad place to stay, there were just quite a few things that were not pleasant enough to give the resort higher than a 3.
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Up to 37% off
4.6
Google reviews (3966)
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A mesmerising world of pampering, pleasure and stunning tropical beauty awaits at the 5-star UNICO 20° 87°, on Mexico’s sun-drenched Riviera Maya. Nestled among palm trees, beside powdery white sand and the irresistible turquoise waters of the...
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4.6
Google reviews (3966)
SP
First time here for a wedding and it was a nice hotel to have one here. The rooms and resort are fairly new so that’s a plus. The staff are super friendly and accommodating. The food is just okay. Most of the buffet food in the morning wasn’t that hot unless you got a made to order scrambled egg. The only restaurant for dinner I was able to try was the hibachi place. They had decent food, kinda salty and the portions were just enough for 2 to share. The mixed drinks at the bars are a little watered down to me so either drink it straight or just drink beer or wine.
Ciara Whitney
ALL AROUND 5 STARS!!! Unico is the definition of luxury. We went here for our honeymoon and the ONLY thing I would change, was staying longer. The room service food was SO GOOD!!! It was just as good of quality as the actual restaurants on the resort. You had a tablet in your room you could order from with pictures of the food. The restaurants were AMAZING, I’m super picky about the quality of food I eat and I have 0 complaints. Our concierge Mendoza was FANTASTIC. He checked in us every day and helped us book our excursions. The house keeping and all of the bartenders and wait staff are SO NICE and my husband made friends with all the bartenders on our trip. He misses Jonathan and Mr Anderson from the pool bar. The spa was very clean and professional. We had a couples massage, facials, and used their saunas/pools. It was very relaxing and very clean. The pool was amazing, they have a pool party daily where they play great music. The swim up bar was our favorite spot. They also have bathrooms by the pool and they were very clean. It says a lot when the bathrooms by the pool are kept so clean, the entire resort is so awesome. I would live there if I could and we are already talking about going back. If you are looking for an adult only LUXURY resort with top quality food, this is your place!!! Just be aware, when you go home it’s depressing to leave!!! THIS WAS PARADISE!!!
Ian
Amazing food, the Italian restaurant was the best. We really enjoyed our stay there, there were lots of food offerings that were delicious and many activities to do. We got the ocean front hotel room and it was worth it. We asked to be on the fourth floor and that made our trip even better by seeing the ocean. There will be high pressure sales and they will try to use a credit system between massages, spa treatments, outings, golf, whatever they can get you to sit through an hour and a half long presentation. It’s an extremely high pressure sales event where they have several closers. We opted to not do this because we were on vacation, but other people were able to get up to $2200 worth of credits if they sat through the presentation remember this is high-pressure so they know and they have all answers to every single objection you might have Other than that. It was a really good vacation. We spent a lot of time at the pool in the quiet side, but then also joined some of their fun activities at the center pools. I would recommend.
Riley Corcoran
My husband and I went to Unico for our honeymoon and it was our first all inclusive resort experience. We had the most incredible time and have so many amazing things to say. The rooms are perfect with views of the ocean or pools. We returned everyday to fresh towels and made bed and then at night, when we returned from dinner, they turned down our room before bed. The service is incredible (front desk staff, waiters, pool attendants etc.) Everyone was willing to help and extremely friendly.
The food is amazing. We had heard that most all inclusive resorts have mediocre food but that was not the case here. Every single restaurant was 5 star and we cannot stop talking about the food. We made reservations ahead of our arrival however our host was helpful and was willing to help with reservations if needed. (Room service was also delicious). We also enjoyed the options that you could order pool side. I, myself, am gluten free and many of the restaurants had gluten free options and our host, Axel, actually had an allergen card made up for me to present to each restaurant. They were very diligent about the allergy, letting me know what had cross contamination and what did not.
This resort is perfect for people who want a chill vibe. There are 4 different pools that all have different vibes however even the pool with music and activities was very relaxed. We appreciated that it was adult only however it was not a resort with a lot of singles; lots of couples. The pools are lovely with several swim up bars and we never had an issue getting a pool chair and umbrella (there were plenty). Although there were a good number of people at the resort, it did not feel crowded at all.
Our only 2 complaints are very minor. The first being that if you want a beach vacation this spot may not be the best choice. The beach was covered in seaweed and smelled which the staff said has become a more prominent issue. The seaweed was so bad that there were dump trucks removing it from the beach each day. The second thing to be aware of is that they will try to get you to become a resort member. We were offered the opportunity to sit through the member meeting which we accepted however outside of that meeting, they will not bother you. You can decline the meeting and just enjoy your vacation or attend to learn more. We felt good about it that once we said no, it was not brought up again. The staff really respects your space and ability to just relax.
Overall, we highly recommend Unico and will definitely be checking out some of their other locations.
LRP5060
The food was amazing. The staff was great and although it takes a bit to get there from the airport, the concierge will gladly arrange transportation. I stayed a week there with my close friend, and I am planning to come back again soon.
I have to give kudos to Hugo for his constant communication prior to our arrival. Every aspect of our trip was nicely planned and I couldn’t have asked for better service.
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Up to 46% off
4.6
Google reviews (899)
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Embrace the laidback charm of Jamaica with a stay at the adults-only Sunset At The Palms Resort. Standing just steps away from soft white sands and pristine Caribbean waters, this impressive complex offers a wealth of amenities as well as an excellent...
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4.6
Google reviews (899)
David Hazel
If you want a small personal resort experience this is it! No concrete jungle here just 75 rooms and everything is very personal! The beach and pool are small but we always had covered seats on the beach and poolside seating was easy as well. Met great people both at the resort and the guests. The food was very good and whatever you wanted was was taken care of! It's not what people think of when "resort" comes to mind but it is one of the best weeks I've had in a long time!
gary morton
We absolutely love sunset at the Palms. My wife and I stayed at the resort March 2025. We found this resort to be utterly charming. Food was amazing and the staff were so hospitable and attentive to our every need. The grounds were immaculate! The bird song And tree frogs brought so much joy to our hearts. We stayed in the 700s section and it was pure bliss. We loved our room, especially the balcony with the daybed. We took more than one nap together outdoors, listening to the sounds of nature before dinner. The beach was amazing and the staff catered to every need. Food and drinks from the beachside bar were wonderful though, I would recommend Taking one day to go over to the Office of nature for their lobster, OMG!
Yes, there were a few vendors hawking their wears on the beach, but all it took was a simple no thank you and they left us alone. Love the buskers who came along and played live music to serenade us. Donovan is the best!
The bartenders were so friendly and professional. By all means be sure to catch Paul at the piano bar. Thanks again sunset at the Palms we’re already making plans for our return.
Al Randall
Traveled as a couple to this resort and visited for seven days. We stayed in the two level suite. The suite had a king bed, two bathrooms, outside seating, and a hammock. The property is lush in green foliage, plants, and, of course, palm trees. You are able to easily walk the property, and the beach is across the street (there is a crossing guard). The beach has a bar and food is available. Overall, it's what you expect from an all-inclusive. The best part is the staff and the customer service they provide. Shout out to Damien (lifeguard), Laverne (housekeeping), and Amanda (concierge).
Shay Bee
Yall- a time was had !!! I really enjoyed myself at this hotel.The tree house experience was amazing the staff was attentive. The beach beautiful I felt safe the whole time. Food was great…. my only complaint is the alcohol, we are spending good money to be here therefore better quality liquor should be available!
Brian Holmes
My partner and I enjoyed the experience and vibe at Sunset at the Palms (SatP). It is a more relaxed and laid-back vibe, so if you are looking for more of a party/excitement feel, I’d look elsewhere. With that being said, a lot of the magic of being at SatP comes from the staff. There were too many to remember, but here are a few that stood out. Alison and Cornelius (Mr Fixit) made our experience at the Lotus Leaf Restaurant exceptional. Brittany and Nadine at the pool/swim-up bar made excellent drinks. The morning wasn’t complete without a visit to Carleen at the coffee bar and finally Delany (easy peasy) for keeping us settled/relaxing at the beach and pool.
The food at SatP was very good. The breakfast and lunch were pretty standard. Breakfast was more of a brunch-style buffet. They usually had a local dish such as salt fish w/ ackee or callaloo, and I always that those were worth trying. Lunch was more sit-to-order with sandwiches, burgers, and some form of daily special. I ALWAYS got the soup each day. I never asked what it was, I just got it because the soups were excellent every day, so don’t skip the soup! In my opinion, the food shone at dinner. My recommendation is to try and book as many nights at the Lotus Leaf and the Chef’s tasting as your stay allows. We ate at the Lotus Leaf 3 times, the menu didn't change, which allowed us to try different items each time we went. We only did the Chef’s tasting once, but would have done it again had the next session not been booked already. For our Chef’s tasting, Chef Bridget handled the appetizer, which was coconut shrimp and soup. Capt Kirk had the entrée, which was a chicken roulade stuffed with seafood medley and a pork roulade with callaloo and salmon and a fruit salsa. Dessert was done by Shanique and that was a bacon wrapped and brûléed banana w/ a scotch bonnet sauce…the perfect blend of sweet, salty, and spicy.
I got a spa treatment, which Petulia did an excellent job with. We met a lot of wonderful people staying there and we 100% plan to go back (and get our green bracelets) in the future. If you are looking for a truly relaxing experience set in a botanical garden, this is the resort for you.
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4.3
Google reviews (3141)
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If tropical relaxation or romance is what you desire in your next luxury holiday, look no further than the Caribbean paradise of Jamaica and the 5-star Secrets St James Montego Bay. This adults-only complex offers an extravagant exotic escape with...
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4.3
Google reviews (3141)
Kevin Borden
On vacation there April 13, 2025. Overall, the resort is a very nice place. If you are going there to vacation couple things, the beaches are small. Cannot do a lot of walking. The sit down restaurants give yourself at least an hour and a half. The buffet is awesome. The staff was polite, except the Hotel maids were not over the talkative. The pools and pool bars were very nice. Bartenders were very pleasant. Activities around the pool were nice. The entertainment was pretty much the same thing every night. A little variation, but not a lot. But like I said overall, very nice resort I would go there again.
Joyce N.
Secrets St. James was a good time! We were there to celebrate my sister's birthday. It had plenty of activities and fun in the sun. The check-in and checkout process needs major improvement, as the wait times are ridiculous. The food at the buffet was decent. Room service was clutch with the exception of one order in which I was given "old" chicken wings and fries that seemed to have been sitting for a while before being served to me. Naomi at the Secrets Spa gave an incredible massage experience! Ricky Ricardo at the spa was also very helpful with the hydro experience after my massage. We had a phenomenal time at Altitude Rooftop Restaurant on my sister's birthday. The staff were very accommodating and the food was good. Overall, I would consider returning to Secrets St. James.
Maurice Lanier
I spent my wife's 45th birthday here and it was OK. If you look this resort up online, don't let the pictures fool you! The inside of the rooms was trash and very dated. The bathroom floor and shower area were dirty. I had to get them to do another cleaning so my wife could feel comfortable staying here. Now the outside of the resort was beautiful. They had plenty of seating to enjoy the ocean and poolside. The only negative about the outside is that the pools had too many dead bugs. The food was delicious, and every restaurant I went to , I was satisfied. I have mixed reviews about the service because some people were very nice and helpful, and others had bad attitudes and rude. The young lady Dayona had excellent customer service! Overall, I don't think I would re visit this resort.
Ben Frietsch
Very attentive staff, the room was beautiful, but we did have an issue with our AC going out one night which was fairly miserable. It was fixed as soon as we brought it to their attention. The best food was in the Jamaican restaurant called Blue Mountain. I would avoid the Asian restaurant on site. The food tasted like it had been under a heat lamp for hours.
LaTeisha King
We traveled to St. James Secrets Montego Bay for my husband birthday in April 2025. This resort was great and most of all the staff was Amazing!! From the moment we stepped foot on the property customer service was the best. We felt very comfortable. They made sure we were taking care of from the very beginning and until we left. Chris Brown we will never forget very cool and down to earth with A1 service. Great views, food and entertainment. We will definitely be back sooner than later. Thank you Secrets St. James for our Amazing vacation and for your kindness. We look forward to coming back 🇯🇲❤️
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Stay 14 nights, Pay 12 nights *
4.5
Google reviews (1511)
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Prepare for a voyage of discovery on the enchanting island of Jamaica with a stay at the 5-star Couples Swept Away. This divine all-inclusive sanctuary offers you the chance to enjoy exquisite days of tropical relaxation, as well as a range of...
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4.5
Google reviews (1511)
Sydney Jones
We went for our honeymoon and had an amazing time! I want to shout out all of the food/table service employees. We tried every restaurant multiple times and never had a bad experience. They truly went above and beyond to make every meal enjoyable. The food is delicious, and as a vegetarian, I had so many options. Sea grapes was especially appreciated.
I wish we had the same experience with the bartenders… besides the folks at the swim up bar, every bartender seemed so annoyed by our mere existence when approaching. Even the martini bar, which I was surprised by because I had heard good things. I had anxiety even sitting down and asking for a drink because of the negative energy. I respect that bartenders have to deal with the most annoying people which must be draining. But I still felt the need to mention this.
Other than that, we really enjoyed our stay. The spa experience was great, and we loved the athletic complex and activity schedule. Catamaran and water activity employees were great. The renovated verandah room was fantastic, and the cleaning staff and groundskeepers are amazing. We hope to return one day!
Bailey Tilton
We came for our honeymoon and had a great time!
We’ve come across some absolutely phenomenal stuff. Mario at the swim up bar has been OUTSTANDING. He was our go to all week for drinks and we waited for it to be his time at the bar. He was SUPER friendly & made great drinks!!
Shanna was also stellar at the bar! She was personable and made great drinks!
We found ourselves going back to the palms multiple times and had the BEST experience with Sharie. She was so friendly, giggly, and had the best personality. She gave such great service and made our suppers such a great experience.
Julian also did snorkeling AND the glass bottom boat and created such a fun environment. He made it such a fun experience!
We had a blast!
Daniel Weir
I am writing this while sitting on their beach waiting for the free shuttles. The service at the resort is pretty two star for a supposed five star resort. A few of the restaurants and workers at the Palms def did not like being there or being asked for anything by guests. The only reason for not giving the service one star is because of the select few workers who enjoyed anything and the free snorkel trip to the reef.
They offer some great activities for free: snorkel, catamaran trips, SUP, kayaks, among other things.
All restaurants requiring reservations were booked up for our full trip so if you are a first-timer expect to only eat the buffet that’s provided. They prioritize repeat guests for the restaurant reservations.
The last issue we had is with our luggage being broken as we left the resort when they took our luggage from the room. There is no policy to reimburse broken luggage so have them handle your stuff at your own risk. They don’t care about your stuff.
After experiencing this area, if we do return, it would be at a cheaper place along the beach. The money is not worth the total experience you receive.
Justin Johnson
Scuba diving and scuba teachers were very trustworthy, masters of their craft, and always very helpful. The food was amazing at all the restaurants. All the service was great, and all the workers (including the grounds keepers and the maids) were always fun and talkative. The beach is huge with white soft sand, and the ocean is clean and clear. This was our second time here, and we'll be back for sure.
Kristen Jacobi
My husband and I enjoyed our very first trip to Jamaica and absolutely loved our time at Couples Swept away! The staff was absolutely amazing, so many memorable people!! Shania was very engaging, from making sure we knew what was going on for entertainment to teaching me her fabulous dance moves! She was so incredibly sweet and a pleasure to be around. Kayla was absolutely fantastic as well! Renaldo checked in with us every day making sure we were enjoying ourselves and making sure we didn’t miss out on anything!
The bartenders were wonderful as well! I wish I knew how to spell his name properly and I hope I don’t mess it up, Hakeem? He was great as well and made us the most amazing cocktails!!
We totally enjoyed our glass bottom boat tour with Captain King Julian, he was very entertaining and enthusiastic, we had a blast!
We can’t wait to return and I hope all these wonderful people are still there!
The beach was amazing, the grounds were beautiful and very well kept as well
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4.2
Google reviews (365)
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Looking out across soft sand and the glistening turquoise water of the Caribbean Sea, the 5-star Colony Club a Luxury Collection Resort Barbados is an outstanding choice for a dream holiday in Barbados. Whether you’re seeking a romantic hideaway, an...
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4.2
Google reviews (365)
Tani B
Lots of goods and lots of bads —-
We spent a week at the Colony Club Hotel in April 2024.
It was a lovely week and we had a good time.
There were lots of negatives and lots of positives!
One disaster is how unfriendly the staff are. With a handful of exceptions of nice staff, the majority of the rest were somewhere between ignorant and almost harshly unfriendly. Even when you approached the staff with a bright smile and "good morning", there was usually no warm or friendly response. We have never felt so unwelcome anywhere. And it wasn't just us who were treated so rudely, but all the guests.
I found two small birds kept in a barren cage next to the restaurant very unkind. This is good for nothing and terrible to look at!
The hotel is getting on in years, but is expected to be renovated from the end of April 2024.
The fantastic beach deserves a special mention! Unbeatably beautiful! The free water sports facilities are also great! The quality of the live music in the evenings (which changed daily) was excellent and provided a wonderful atmosphere during the very good food. The lush green gardens are just as beautiful.
So the possibilities are there!!! Probably being renovated now too... now if they could just find nice and friendly staff it could be great.
Brian Newell
My wife and I have just spent 12 nights at the Colony Club hotel. It is probably the best experience in an hotel we have had. With great thanks to all the staff from the kitchen, waitresses,waiters and reception. We cannot mention them all by name but special notes for Brian , John and Monica who catered for our every need. This is the only way to thank you all for our amazing holiday. Brian and Elizabeth Newell.👏😉
Christina Ring
Our experience here was not a good one. First the good points: we got into our room earlier than check in - some of the employees were very friendly - the views were very pretty - we had an amazing taxi driver who we were able to call upon a few times - our maid was wonderful and very thoughtful!!
The very wrong issues:
1. This building is not being kept up to a standard that matches the price you are charged. The outside of the buildings have rotted wood and black moldy stains.
2. The main pool was under construction ( they offer you some hotel credits for food etc.) once they finished the construction part of the pool they then started filling up this huge deep pool which meant we had little water pressure. It was not fun having to shower with such little water pressure.
3. The bathtub is very aged. The bathtub faucet was not working correctly - it was very difficult to change the water from bath to shower.
4. Room service would take too long to get ur order and then deliver it to ur room.
5. The television would not work at times. We had a remote that didn’t even have a back to it. The batteries were taped to keep them in.
6 The food was below average yet priced high.
So maybe it was timing but I will not be going back nor would I recommend it to anyone.
D
Awful service throughout from the front desk to restaurants to cleaning staff.
SPA massages not only expensive but not worth a quarter the price…don’t seem trained at all.
Cleaning staff left room open and unlocked during stay.
Room not cleaned properly, and not ready for check in. No communication skills.
Overall, understaffed and under-trained, and with very poor attitude.
Gerry Kaspers
Very friendly staff and good service. The beach is lovely with an excellent swimming area with good snorkelling right off the beach in a safety buoyed area. The beach is tree lined as well which is good for shade as well the usual beds and sunshades. Don’t worry if you don’t get a sea view room. All the rooms look into very lovely luxuriant tropical garden. Breakfast buffet was good though not so much choice if you are vegetarian (lots of eggs!). Drinks are on the higher end for Barbados.
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Stay 7 nights, Pay 6 nights *
4.4
Google reviews (301)
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Embrace sun-drenched island luxury in the Caribbean with a scintillating all-inclusive holiday at The Abidah by Accra Barbados. Looking out over the crystal-clear water of Enterprise Bay, this stylish adults-only resort provides an idyllic haven where...
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4.4
Google reviews (301)
Celeste
My stay at The Abidah hotel was nothing short of awesome. From Nikki at check-in who made sure our welcome mat was placed to the bartenders Rico and Kyle who made our drinks with love and other staff. The room was beautiful, jacuzzi was relaxing and the food was awesome from breakfast to dinner. I will definitely recommend The Abidah Hotel!
DEBORAH MAROTTA
We just returned from a 10 day stay and it was perfect. Rooms, food and employees were fantastic! No complaints from me. I certainly would recommend this place.
KELIS DANIEL
I had many issues within the resort, the first major issue was the broken air conditioner I reported it many times as my mother has asthma and nothing was done until the last night of our trip. I was ensured a refund for this issue but every time I call the manager is "never there". Expedia reached out as well and the manager is not there. How can you manage a resort yet you're never there.
Another issue is the lady at the front desk the elderly lightskin one. She was very rude and likes to do things intentionally. She tried to charge us extra for a taxi ride which was not the same price we paid and she tried to make a lame excuse to justify herself.
We signed up for the complimentary dining experience at the sister location and nobody ever came to pick us up.
I did like the bartender and everything else at the resort was fine.
Rilwan Belo-Osagie
Whilst the hotel is nice in a good location, I found the service pretty poor. First of all when I arrived I was told that the hotel does not have porters to assist with luggage. In addition there were no trolleys. I had to carry my two suitcases and hand luggage by myself to the 4th floor. The hotel has one elevator. So if there is any fault with the elevator one has to walk up the stairs. A hotel of that size must have at least two elevators. Indeed, the elevator did have a fault yesterday and I had to walk up the stairs to the 4th floor. Today, when the room was cleaned the cleaner took the used towels away but forgot to replace them with clean towels. I had to call three times before someone eventually brought a clean set of towels, half an hour later. Lastly, at dinner earlier today, I ask for butter and it never arrived. The ladies in the dining room kept telling me it was coming but it never came. After 20 minutes I gave up. I doubt if I will ever stay in this hotel again.
G. D.
Where do I begin? This place is absolutely AWESOME! My husband and I are world travellers and this is one of the best resorts we have ever been to. From the moment we checked in, Shawnice made us feel welcome (and she was also very helpful in booking our snorkeling trip). The food has been non-stop over the top; hats off to the amazing chef here, whose creativity and skill in the kitchen was top notch. In the restaurant, all wait staff were friendly and accommodating. A special shout out to two of their younger members, Christina and Kyle: keep doing what you do because you made us very happy. And, last but not least, a BIG star to the Wizard behind the Bar…Andreah. This gentleman understands the importance of stellar customer service. We appreciate you man.
Management at the Abbidah should also be acknowledged because, clearly, they have nurtured a caring responsive staff/team.
Thank you, thank you, thank you! 😊
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4.4
Google reviews (62)
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Step into a world where the Caribbean’s turquoise waters meet the soft, white sands of Isla Mujeres. Almare, A Luxury Collection Adult All-inclusive Resort, offers a luxurious, adults-only escape where relaxation meets adventure. Picture yourself...
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4.4
Google reviews (62)
Melanie Kooistra
Stayed four nights at Almare and we loved it! Right from the start we were looked after very well. Hotel transfer was smooth and organized. Our room was crisp and clean, beautiful, very comfy beds with top-notch linens and towels and accessories- we had a deck with pool and ocean view, comfy sitting - great 24HR room service. The resort was lovely - The whole place has a very laid back and chill vibe to it - even the local dogs stop in once in a while for a visit - so sweet, especially when you miss your own fur-babies - we got in the habit of ordering extra bacon - just in case we saw them.
Almare is not busy and there's plenty of space for quiet moments. Definitely a place to relax. Sophisticated, healthy food and delicious top-shelf drinks - not your average all-inclusive.
THE STAFF ARE AMAZING - THE BEST PART! Eli (he's our favorite Margarita/Martini maker - if you ask real nice he just might show you a picture of his new niño) Josef and Laura were all fantastic and friendly bartenders/barristers - Edy
, Danny-boy and Karen at the beach - Pedro, Andrea (with her beautiful smile), Edgar and Osmar for their great and friendly food service. ALL the staff were lovely!
Definitely hope to return someday soon!
Sierra M. Gonyo
My husband Will and I just got back from Almare Resort in Isla Mujeres, and it was exactly the kind of trip we needed. From the start, everything was incredibly smooth—Almare coordinated our travel from the Cancun airport, and Lestor and his teammate even met us at the ferry to make sure we knew where to go.
The resort itself is quiet, peaceful, and adults-only, which we really appreciated. No loud crowds or chaos—just calm vibes, crystal-clear water, and palm trees everywhere. The whole place is surrounded by greenery, and it honestly feels like you’ve found a hidden, private spot in paradise.
Our room was stunning, and the rooftop pool and bar were a highlight—beautiful views. The food and drinks were way better than we expected for an all-inclusive—really fresh, great variety, and definitely felt higher-end. There were plenty of events/excursions- our favorites were snorkeling, boating, mezcal tasting, and a ceviche cooking class!
But what really made the stay amazing was the service. The staff was genuinely kind, thoughtful, and always one step ahead. Special thanks to Hector, Victor, Lestor, Eli, Edi, Manuel, Laura, Karen, Alejandro, Amaury, Jasson, and Lizbeth—you all made us feel so welcomed and cared for!
If you’re looking for a relaxing, beautiful escape with great service and no stress, this place is it. We’re already talking about when we can come back!
Mary Harrigan
Our stay at Almare was one of the best travel experiences we’ve ever had. From the moment we arrived, it was clear that this resort is all about thoughtful, intentional luxury—and every detail exceeded our expectations.
On our first day, the sea was too rough for the private boat transfer from Cancun, but Almare didn’t miss a beat. They arranged for a concierge to meet us at the public ferry, help with our luggage, and personally escort us to the resort. That kind of care and service set the tone for the entire trip.
The lobby was breathtaking—modern yet warm, with natural finishes, calming tones, and beautiful artistic touches. It opened up to the beachfront, surrounded by palm trees and tropical plants, letting in the breeze off the ocean. The atmosphere was peaceful and instantly grounding. In fact, everywhere we went throughout the resort felt like stepping into a luxury spa—calm, clean, and serene.
Our room was sleek and stylish, with a spacious balcony overlooking the pool and ocean. Every detail—from the design to the lighting—was carefully curated to encourage relaxation. The oversized in-room jacuzzi came prepped with green bath salts, another thoughtful touch that added to the spa-like ambiance. (Whoever did the interior design absolutely nailed it.)
The main pool on the ground level quickly became one of our favorite places to unwind. It had a swim-up bar, gentle music, and plenty of shaded lounge chairs, all nestled among lush greenery. It was calm, never crowded, and designed to feel like a private oasis.
The landscaping across the entire property was stunning—swaying palms, vibrant tropical plants, and quiet garden paths that made the whole resort feel secluded and deeply relaxing.
The rooftop was another standout. The infinity pool offered sweeping panoramic views, and the vibe was sleek and sophisticated but still chill. Between the rooftop restaurant, bar, and the sunset views, it was the perfect way to end each day in pure luxury.
The food was a highlight—every meal had a wide range of options, from well-loved Mexican classics like tacos to more creative dishes with bold, unique ingredients. Everything was flavorful, beautifully plated, and made with care. The cocktails were made with top-shelf liquor and fresh ingredients, and the coffee was genuinely excellent. I particularly loved Almare’s welcome drink with is topped with coconut foam (heavenly).
The real standout, though, was the staff. We had the pleasure of interacting with so many team members, and every single one of them made us feel welcome, cared for, and valued. They anticipated needs before we even voiced them, and their warmth and professionalism made every moment feel special. There was even an Activities Coordinator who led things like aqua-fitness, a coffee tasting, ceviche-making, and a fun game of Mexican Lottery. Their energy and attention to detail truly elevated the entire experience. I can’t overstate how kind and exceptional every staff person we met was. They were true professionals.
We also loved the nightly live music—mariachi one night, flute another, followed by talented singers, guitarists, and a smooth saxophonist. It added a perfect touch of ambiance to each evening.
Almare’s beautiful design, incredible views, delicious food, and above all, the spa-like tranquility made this feel like a true escape. We left feeling rested, refreshed, and already dreaming of coming back.
I’m truly grateful to have experienced such a beautiful, luxurious place.
Note that I had read some reviews and was skeptical/concerned but I am SO happy I trusted my gut and came here despite that concern. I am not saying the resort is perfect because no resort is, but it came pretty close to it for me.
Stephane Laroye
The staff are wonderful, the food was delicious, the room was comfortable and everywhere was super clean. We enjoyed the beach as well as the pool but the highlight was the spa. My wife had an excellent 60 min massage while I did the thermal experience. I enjoyed the gym which had everything I needed. As we left this lovely all-inclusive, we were already planning our return!
Tyler Crancer
Dear Hotel Management & Future Guests,
I am writing to express my disappointment with my recent stay at Almare on Isla Mujeres, specifically regarding my reservation on May 15th, 2025. I regret that I cannot recommend your resort based on my experience.
During our stay, we ordered an early dinner through room service and subsequently suffered from food poisoning. This unfortunate incident prevented us from enjoying any of the resort's amenities, as we were confined to our room for the duration of our visit. Upon informing the manager, Marco, of our situation the following morning, he offered to compensate us with an additional day at the resort to allow for rest before our departure back to the United States.
In good faith, we accepted this offer and proceeded to make the necessary arrangements, including changing our flights and reorganizing boarding for our dog. However, at 7 p.m. that evening, we were contacted by the front desk requesting payment, stating that there was no record of a complimentary room.
While I had high expectations for this establishment, I must state that, in my opinion, the resort did not meet the standards expected of a property charging $1000 per night.
Yes, the view is pleasing, but the food, service, smell, and rooms are not acceptable. Based on my experience, I would advise potential guests to carefully consider alternative accommodations.
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4.4
Google reviews (1176)
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Experience the exotic escape of your dreams with two distinct worlds at the phenomenal all-inclusive Coconut Bay Beach Resort and Spa, on the Caribbean island of Saint Lucia. An adult-only oasis awaits at the Harmony section of the complex, while the...
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4.4
Google reviews (1176)
Abby Scheer
I just got back yesterday from a week at Coconut Bay resort. I took my three married children and their spouses and four grandchildren ages one to four. I wanted to write this review because the experience I had was so wonderful and for anyone that wants to spend time with your family And have your different ages all find things and places to enjoy at the resort was amazing. we all stayed next to each other on the first floor, and I was greeted in the mornings by my grandchildren knocking on my door. We were so close to all the activities, but never felt that it was overcrowded or noisy. My son is married with no children yet he Had plenty of choices of activities even with staying on the splash side. We did the land and see excursion and that was excellent. When the beach was full of seaweed, they took us to the Caribbean side, which was a 15 minute drive no charge and we snorkel and Enjoyed the calm Waters. The children mostly played in the pools, but did do the activities at the children’s club and had a blast. The two specialty nights were fun, Caribbean night and country night. Every night we would go listen in the lobby to the entertainment and enjoy dancing. The employees were so accommodating. The airport is a five minute drive to the hotel. The place was well cared for and very clean. The specialty restaurants were delicious. The only negative was the unnatural amount of seaweed that has become a phenomenon in the Caribbean..
rosaria ferranti
Wonderful resort! My kids had a blast and the food here was not that bad. I have been to other all-inclusive resorts in Mexico and DR and this resort had by far the best food. Jerk tree house food is delicious and so is the food at Calabash! Resort is a 4-minute drive from the airport, TONS of kid's activities both day and night, no issues making restaurant reservations. EVERYONE is super friendly and helpful. Never had an issue with finding a seat at the pool. The resort is on the beach and although there is sargassum (seems to be a big problem in the Caribbean nowadays) they are constantly cleaning it up with the surf rake machine. The room we had could have used some updating, especially the bathroom but the resort manager Emely told us they are working on renovating all the rooms in the resort. My concierge Shirlanda was also wonderful. Would definitely recommend and would return to this resort
Loralyn Werkmietsrer
Serenity at Coconut bay far exceed our expectations. We wanted a trip to simply relax poolside and enjoy our days, and we got just that. The resort is beautifully maintained, and the staff go above and beyond to ensure you have a wonderful trip. Kimberly, Ethan, Ray, Kevin, and the entire Greenhouse staff were extremely helpful throughout our stay. Also, be sure to ask for Abigail at the spa- she’s the best! We hope we’re lucky enough to visit again in the future.
Lisha
Our stay at Coconut Bay Resort was nothing short of amazing! From the moment we arrived, we were blown away by the exceptional customer service from the staff. Everyone was incredibly warm, welcoming, and attentive, making us feel truly special throughout our honeymoon.
The food was hands down the best we’ve ever had at any resort—every meal was delicious, fresh, and full of flavor. The entertainment team did a phenomenal job keeping the energy high, providing fantastic performances, and encouraging guests to join in on the fun.
Our room was always spotless, the drinks were delicious, and every detail of our stay was simply perfect. We are already counting down the days until we can return! Thank you, Coconut Bay Resort, for giving us such a beautiful and unforgettable honeymoon experience. We will cherish these memories forever!
Robyn
Where to start amazing from start to finish. We came to this resort with our 2 children age 3 and 4 and stayed for 10 nights! Firstly extra plus point being a 5 minute drive from the airport which is perfect when you’ve been travelling for 9 hours with two young children. You are welcomed from the transfer with drinks and then checked into the hotel while they bring your luggage to the room. The staff there are incredibly friendly and helpful. They are so good with the children and kids club is great and they even looked after our 3 year old. (Most kids clubs seem to start from 4yrs). We only used it a few times but each time we did we felt our kids were in great hands. We also got married while we were there, the ceremony was stress free and just how we imagined it over looking the beautiful ocean. We finished the ceremony with a private dinner at the wedding gazebo with a delicious beautiful menu. They had champagne and chocolates brought to our room too.
The food there was incredible from the buffet, the jerk treehouse and the restaurants. The pools are great and our daughter loved the lazy river.
The staff also went above and beyond when our daughter lost her Teddy and they kindly helped find it for her (it had taken a trip to the laundry!)
The rooms are a tiny bit dated but that didn’t bother us. They were cleaned regularly and fridge stocked with water.
The Caribbean themed night was so much fun. We also hired a beach cabana for a day which I highly recommend: All in all a wonderful holiday!
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4.7
Google reviews (4517)
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Luxury facilities combined with stunning natural beauty create a dream holiday setting at the lavish adults-only Secrets Akumal Riviera Maya on the sun-drenched shores of Mexico. Here you’ll enjoy impeccable hospitality and sublime service every day of...
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4.7
Google reviews (4517)
Catherine Aguila
We had a phenomenal stay at Secrets. The room was out of this world, we loved the jacuzzi tub and swim out pool (worth the upgrade). The food was top tier and the last carte restaurants were great.
Right on the beach, the staff were always clearing the seaweed. Nothing was ever too much trouble. Great nightly entertainment shows too!
We preferred the quiet pool, shout out to Ruben and Alejandro our pool concierge and to Arceli our building concierge. We would absolutely stay again and recommend to anyone!
Eric Hendry
My wife and I had a wonderful stay at Secrets Akumal recently. It is a truly beautiful property with the most magnificent landscape architecture I have ever seen. I am not exaggerating when I say it was a delight to wander around the resort and get lost. It's a truly magical place. The service was absolutely exceptional at every level.
One small note: if you are planning on a quiet stay, be aware of how close your room is to the wedding venue. Our room opened right onto the wedding venue for our first few nights which we obviously did not appreciate given the noise, however once we asked they moved our room to a preferred club room for free which was thoughtful of them in spite of the challenging first few nights. Ultimately, there is plenty of space at this resort for whatever type of vacation you're looking for which we loved.
The food and drinks were also excellent, as was the chance to snorkel around the bay. Would very happily return here.
AJ
We had a good time at secrets Akumal. Drinks were good and the pool and beach were nice. However, we definitely ran into some issues with food sanitation. We observed birds eating from the outdoor buffets and raccoons literally stealing food off people’s tables. One person in our group got food poisoning!
Overall, probably wouldn’t come back but I see the appeal for some people. Endless food and drink in a safe environment
Marry & Harry Frenchak
There are simply not enough words to express how much my husband and I enjoyed our stay at Secrets Akumal. We recently spent a week at the resort celebrating our honeymoon in a Preferred Club swim-out room. Within just a few days, we knew this was the place we’d want to return to for future anniversaries.
The location and property are the very definition of a beachfront paradise. Surrounded by lush trees, the resort feels like a tropical jungle—even when you’re just walking to your room or heading to dinner. The food throughout the resort was not only delicious but exceeded the standards we’ve come to expect from all-inclusive resorts. We highly recommend upgrading to the Preferred Club—it was absolutely worth it. We especially appreciated the reserved beachfront area with exclusive lounge chairs for Preferred Club guests.
While the location, room, and food were all outstanding, what truly made our stay unforgettable was the incredible staff throughout the resort. Our concierge, Leidy, deserves special recognition for going above and beyond to make our honeymoon experience extraordinary. She always greeted us warmly and was quick to assist with anything we needed—from booking a massage to arranging a taxi. When we first arrived, I was still recovering from a jellyfish sting that had happened a few days earlier. During check-in, the Preferred Club team immediately sent a lifeguard to assess my injury, and Leidy made sure all the necessary supplies were waiting for us in our room.
We’d also like to give a special shout-out to a few other amazing staff members: Isabella from the marketplace breakfast buffet, who always greeted us with a smile and remembered our names; Fernando from the Asado Night dinner, who provided outstanding service; and Diego, our hibachi chef, who made our dinner truly memorable.
Overall, from the moment we arrived, we felt right at home at Secrets Akumal. We’re already looking forward to returning to celebrate many more anniversaries in the future.
Olivia Wood
This place is special because of the people first and foremost. The staff are the hardest working group of people I’ve ever seen, with the best attitudes. We’re going to remember their warm, friendly smiles the most. They go above and beyond to make you comfortable and happy. Everything else about the resort is great too, from rooms, to pools, to snorkeling, to the extra touches are wonderful as well. This was one of our most favorite trips of all time and we would love to come back.
Special staff shout outs:
Luis and Antonio and the pool concierge team - incredible job and truly set this resort apart from others. They work NON STOP!
Hector at pool service - amazing service and enjoyed chatting with him - keep him around!!!
Our concierge Araceli - she was so helpful with multiple things and so sweet.
Thank you all. 🥰
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4.5
Google reviews (1212)
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Create magical memories to last a lifetime with a wondrous tropical holiday at the adults-only Couples San Souci, located in Ocho Rios on the paradise island of Jamaica. With the azure Caribbean Sea on your doorstep, where better to enjoy the perfect...
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4.5
Google reviews (1212)
Kiki Ho-Shue
Highly recommended!!! My husband and I had the best time at this resort. Exquisite service from everyone we had the pleasure of meeting. The grounds are out-of-this-world beautiful and great for strolling around. The rooms are spacious and clean and the food (we ate at all of the restaurants) is excellent! We booked a couples massage with Simone and Jackie and both women were true masters of their craft, in addition to being so lovely and welcoming. We were sad to leave and can't wait to go back again next year.
Leilah Peralta
My husband and I had a wonderful stay at Couples Sans Souci. We stayed in the Carnation building and the newly renovated room was extremely spacious and comfortable. The property is a gem. Beautiful greenery, and hidden spots to lounge. We loved starting our day at the mineral pool and ending it at the beach. Casanova restaurant was our favorite spot for dinner. The menu was different both nights and the service was top notch. Would love to go back to Couples Sans Souci one day.
Garry Devine
Fantastic hotel and grounds. The staff here are out of this world, they are so friendly, from the front desk to the grounds keepers to management. It truly is a home away from home. Plus ssb is an amazing experience worth trying
User APR
Absolutely amazing. We had a wonderful 4 day weekend last year. Just now reviewing but still remember it fondly. We're introverts and this quiet resort was perfect. Just relax let go and enjoy.
Lindsay Beattie
We absolutely love Sans Souci! The grounds are beautiful, the staff is attentive, and the food is amazing. We debated between here and Tower Isle, and with the recommendation of our travel agent, chose Sans Souci. We’re glad we did, especially after hearing from Tower Isle day guests that Sans Souci has a much larger au naturel sunset beach (SSB) and pool. (But really it sounds like you can’t go wrong with any of Couples Resorts ☺️) Tips: bring more sunscreen than you think you need, skip the bug spray, bring Jerk sauce home in your checked bag, give SSB a try, and prepare yourself because most Jamaicans drive like they’re on expert mode playing Mario Kart 🤣🥂
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4.4
Google reviews (19389)
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Luxury beach holidays don’t come any more spectacular than a stay at the 5-star Hard Rock Hotel and Casino Punta Cana, in the picture-perfect paradise of the Dominican Republic. Here you can to splash about to your heart’s content at the waterpark,...
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4.4
Google reviews (19389)
David Miller
BEAUTIFUL resort. We were there for a destination wedding. The resort did a fantastic job. The rehearsal dinner was great. Great food and fantastic service. As soon as your drink was empty, they placed another one in your hands. The food was delicious and plenty of options.
The beach wedding was very pretty. They had at least 3 weddings that evening and it was scheduled so none of them interfered with the other...good job. The wedding reception was also great. A lot of delicious food and the service was excellent. The DJ played one song after another for probably 2 hours. Great sound system and lighting. SO MUCH FUN.
The resort was BEAUTIFUL. Great pools and a beautiful beach. We did a lot of walking but the resort had plenty of carts to take you from your room to the lobby, restaurant, or pools. The resort restaurants were very good. We never had to wait long for a table. They numerous restaurant choices.
Over all we had, a wonderful, fun, relaxing week. Highly recommend this resort. Oh, they also have a great casino with PLENTY of games, craps, roulette, black jack, poker, and many more.
Anne Henry
We travel annually to HRHPC as Legendary members, our most recent trip in March. Our butlers, Jesus and Jimmy are excellent taking care of anything we request. The staff at the Members (Sun) pool - Scoobie the concierge, Oscar and all the servers are so helpful. There are plenty of choices for food which is average but in most restaurants the servers and hosts are great - Ruth , Karina, Bobadilla, Christian and Jean Carlos at Toro - so friendly in a very busy restaurant. The golf course is convenient and in decent shape and staff friendly. The gym is large with adequate equipment and Hudson the manager is friendly and helpful. It was good to have more comfortable seating at the Sun pool this year. It would be appreciated if the pool was clearly marked for members only - the number of people who have to be told to leave could be easily avoided with some strategically located signs at the towel hut and pool entrances etc. Most guests have no idea it is for members only. The rooms are spacious and beds comfortable. It’s a great resort if you like walking as it is quite large but if you prefer you can hop a shuttle. The beach is clean and expansive. There is a fun waterpark and areas for kids.
Some minor maintenance isn’t addressed expediently (missing toilet seat in washrooms under 2A, handrail missing in 4B, TVs not working in gym cardio equipment, tub water pressure issues)
The people, the service, the amenities, the comfortable rooms and the beautiful weather will keep us coming back.
Danny Mercer
First of all the service is amazing. Unfortunately the food and beaches were not. Food was plentiful but never tasted fresh and when it did was tough and chewy (meats). Beaches had rough waves and seaweed everywhere. I will say the day we were checking out it looked its best. There is a lot for 18 year old to do because they can drink and gamble legally. This is literally a cruise ship on land because you won't be safe leaving the resort. Booze cruise was a joke. Couldn't drink on the boat for the first 30 minutes and then they bring you to hang out at the dirtiest water instead of clear blue. Don't waste your money. Rooms were nice but don't expect the AC to cool better than 76°. Rent a golf cart. It was pricey ($145 day) but made it so so much more convenient to not be waiting on shuttles. They make a lot of additional stops and could take you 30 minutes to get to the dining areas. Anyhow, we will not return here.
magdalene romain
I had a wonderful vacation.
I love the entertainment at the pool .
I also had a wonderful Santa taking care of me.
Reydesson the butler was very attentive to our need . Always on time with getting what we ask for.
No one could ask for 2 better people to give you an enjoyable vacation
Please time sharing people please don't be upset when someone say they can't buy into a time share.
The restaurant need to be improved on.
The best meal was at Isla for breakfast.
Delicious!!
Gesi Soares
Our experience was truly unforgettable — we felt so loved, cared for, and welcomed like family!
I want to extend my deepest thanks to our incredible butler Rafael, who went above and beyond for us every single day. A special shoutout to Roberto for crafting the most refreshing poolside drinks, and to Scooby Doo, who was always ready to assist us with anything we needed at the Sun Pool.
We are also so grateful to Elvis for transporting us with such kindness and professionalism, and to Jordane, Guilherme and Rafael (Mama), whose delicious meals made every bite a memorable experience. They all poured so much heart into every dish we enjoyed.
Oscar was always there exactly when we needed fresh towels — such a simple but priceless comfort!
And to our amazing group of waiters — Jaime, Davison, Pablo, Roberto, and Marilu — your attentive and friendly service made our stay even more special.
The entire hotel staff was absolutely wonderful — warm, attentive, and genuinely happy to make our stay perfect.
We can’t wait to come back again with our family to our next vacation! Thank you all for making our trip truly magical!
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Stay 14 nights, Pay 12 nights *
4.6
Google reviews (1260)
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Nestled amongst lush tropical greenery just steps from powdery white sand, the adults-only Couples Negril Jamaica ticks all of the boxes for the ultimate romantic escape. Explore every element of this all-inclusive holiday sanctuary, from taking a dip...
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4.6
Google reviews (1260)
Zen2Motion
Great place, amazing location, and fun amenities. However, service and food quality left a lot to be desired! Also, be very careful about meal planning due to gaps in service. Overall, I'll be back. The beach section was incredible.
Dmitriy Kostin
This is an awesome resort for those looking for a relaxing and romantic getaway. Quiet, clean, good food, amazing service. The only improvement I would recommend would be the rooms, they are quite dated.
The watersports are fantastic, the facilities on the resort are all top notch. Great entertainment, with live music every night. The location is absolutely perfect. We will be back again for our next getaway for sure.
Ben Rucker
We absolutely loved spending our honeymoon here. We got a beachfront suite and found it well worth the extra money - our room was amazing.
We did a lot of the excursions - snorkeling, catamaran, massage. We even did the private boat cruise, which blew our expectations away! We had England and Captian Max on our private cruise and they made it an amazing time.
Food was great. Location on the beach was great. Nightly entertainment was great. We would recommend for to anyone looking for a perfect mix of peace and adventure.
Nanette Minnick
We enjoyed our stay here for a week out of our two week vacation in January. Location is amazing! Food and drinks were great. Entertainment was fun! Vibe overall great! Didn’t feel like a luxury resort as the rooms and pool areas need updated, but would definitely stay here again. I loved how laidback it was compared to Sandals.
Lillian Koontz
Wrapping up a vacation for a few days. Trust all the reviews. Excellent experience, beach and ocean is just fantastic. Things that surprised us....1. super close to the road/highway, lots of noise. 2. Breakfast started at 7:30am. As many have said it's an older crowd, by 7:30 there is a long line to start. 3. No bottled water. there are filling stations but it's not cold nor the freshest tasting. 4. The toilets in the rooms offer little privacy. 5. We were in a major minority as this was our first time, met many who had been here 5+ times. That's a true testament on an establishment in my opinion. While we truly enjoyed it, we don't plan to come back we like to experience and explore a variety of locations.
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Kids Stay Free *
3.9
Google reviews (469)
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Overlooking pristine white sands and turquoise waters on the southeast coast of Barbados, Wyndham Grand Barbados Sam Lord's Castle All-Inclusive Resort is a supreme choice for a luxury Caribbean holiday. Set amidst glorious tropical gardens, this...
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3.9
Google reviews (469)
Chenay Kelly
I recently spent 5 days at this resort in Barbados, and while the overall experience was truly amazing — with a clean environment, beautiful surroundings, and a staff that felt like family — there was one unfortunate incident that I cannot overlook.
The resort itself exceeded expectations in many ways. The grounds were well maintained, the amenities top-notch, and the workers went above and beyond to make us feel welcomed and at home. They truly became like family, and for that, I am incredibly grateful. I fully intend to return and make this my new go-to getaway spot.
However, I do need to share a serious concern. On our very first day, $300 was stolen from my guest’s belongings inside our room. We reported it immediately, but the response was disappointing. It took over three days for management to begin investigating, and during that time, one of the managers even laughed at the situation — which was incredibly disrespectful. The police weren’t contacted until much later, and although we were told the resort would handle the report, we were never given any follow-up or resolution.
We spent $4,400 on this trip and work hard for our money. To be violated in a place meant for relaxation is unacceptable. I strongly urge the resort to implement better employee vetting and background checks to ensure future guests don’t go through the same.
Despite this issue, we still enjoyed our stay and left with beautiful memories. But I hope serious improvements are made, because a resort that provides such a great experience otherwise should also ensure guests feel safe and protected.
Itsuitz
Stayed here Christmas 2024. Had a great Christmas and New Year but when all the guests had left I really wasn't that impressed. The rooms we stayed in were lovely and beautiful views. Watching the sunrise every morning :). I found most of the staff rude and unwelcoming and the manager was meant to meet me regarding our room as it was rarely cleaned but she didn't even turn up to the meeting. Putting all that aside...the weather was lovely every day and we spent most of our time off the all inclusive resort and laughed with the locals. Sam Lords/Wyndham hotel is in the middle of nowhere so expect to travel 25 minutes to Bridgetown and surrounding areas where it is much better and great beaches.
warren robinson
This was my first time staying here. Decided to bring the wife for her birthday and baby moon and for us just to relax. We had a great time! The resort staff was very friendly and made sure we were good. The entertainment worked their asses off and made sure we had a good experience. The food was great! Ive seen a few reviews about the food being unsatisfactory.....i dont know what they're talking about. Check in and out was smooth. Ill be back
N DeSouza
Nice hotel overall. Service is not 5 star, but there are many staff willing to assist you and ensure you are satisfied and a limited few that may not offer the best service. Evening entertainment was limited, but a good vibe. It doesn't feel like an all-inclusive hotel but they don't have enough restaurant options. The Castleview restaurant is better than you'd expect.
Negatives: There is a nasty smell coming off the beach as you walk near to it and you can't walk on the beach in the water due to the amount of seaweed that is washed up. Bars lack premium alcohol (except the Burnt Cask Rum bar which only has rum). Any room service is $25 per order! Also, house keeping crew are not consistent and despite having a nice suite booked, we never once saw the butler service offered during the 6 days we were there. It's hidden away without anything to do off the resort without driving a minimum of 20-25 mins.
Good value for Barbados, but not a repeat for us.
Jason Pauxtis
I had a really enjoyable stay here. Beautiful, modern and clean property, but some of the grounds need upkeep, which is unfortunate for such a new hotel.
The service overall was good, and our server at Castle View for dinner was top notch. Genuinely friendly and enthusiastic. Appreciate all the vegan options at the resort.
Rooms are bright, modern and spacious. Gym is moderately equipped, enough to get a decent work out in.
The pool area has plenty of seating and offers private nooks. The lantern pool bar leaves A LOT to be desired. Underwhelming in every way, like it’s an afterthought.
The beach is beautiful, but covered in seaweed. The hotel does not remove it so it just continuously piles up.
$25 room service delivery fee is outrageous and unacceptable.
Overall, a relaxing place to get away for a bit, but it’s not without its quirks.
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4.5
Google reviews (4252)
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Experience pure luxury on an all-inclusive holiday to the adults-only resort of Secrets Playa Mujeres Golf and Spa Resort. This heavenly getaway lies on the soft white sands just north of Cancun, looking out across the electric blue Caribbean Sea. With...
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4.5
Google reviews (4252)
Alex Chancellor
We cannot recommend Secrets Playa Mujeres Resort enough! This was not only our first visit to Cancún but our first all-inclusive experience; it was an incredible way to spend 7 wonderful days. The food was no less than good but there were some fantastic meals such as the Japanese restaurant, Himitsu. The hotel is about to undergo a major remodel, but the grounds were lovely and the rooms overall were nice (sure, slightly dated but nothing significant). The pools and bar were fabulous and the entire team was EXCEPTIONAL. Having worked in hospitality many years ago, my partner and I truly appreciate great service and SPM did not disappoint. As queer individuals as well, we felt completely comfortable, welcomed, and taken care of. We did have one tiny incident that occurred but the staff were so quick to respond and made everything right, no questions asked (things happen, and we understand that). Huge, huge shoutout to Paulina - the PC Guest Services Manager and to Allison from Concierge. We were so impressed by their service and the whole experience that we have booked to stay at Secrets Moxché at Playa del Carmen in December. A huge thank you to the entire team and we look forward to returning when the renovations are completed.
Elvira D'Agnese
Just returned from a wonderful week spent at this resort. My finance and I loved it and had a really nice time. The pools were amazing, fun with lots of entertainment going on throughout the day. The beach was really nice. A bit of seaweed but not too bad. The room was clean and spacious with a jacuzzi tub which we enjoyed using. Staff was friendly and attentive, always available to help. Amazingly, for an all inclusive, the food was very good. Our favorite restaurant was the Italian place. We hope to visit again someday and definitely plan on visiting other Secrets resorts.
Joanna Bruno
Great experience! Each and every staff member was friendly and went above and beyond to make sure the guests were happy. We hung out by the pool every day and Eugenia took the BEST care of us! She is awesome! The view of the beach from the pool can't be beat. The food is excellent. We can't wait to come back!
Ariel Screnci
We were here for our honeymoon last week and had the best experience- we can’t stop raving about it! The resort was beautiful even though I know renovations are starting this week, the water view is gorgeous, all the food was amazing! Each restaurant we went to had incredible service and amazing food. The staff is so kind and attentive , the spa was amazing , and top to bottom we had an amazing experience! We hope to come back in the future!
Nick DeMarco
It was so much fun to celebrate our honeymoon at Secrets Playa Mujeres! Right from the get-go we were warmly welcomed with a champagne toast and the staff was immediately helpful in getting our baggage to our room. The resort is a little spread out so you will have to take golf carts to get between the lobby, the spa/restaurants, and the rooms, but you will never have to wait too long to get a cart.
The room that we had was very nice. Lots of room to spread out and there are a good number of amenities including a very nice bath, walk-in shower, fully stocked mini fridge, robes, and more. Our room had a partial beach view as well, which was very nice at sunset and sundown. The mini fridge was never fully stocked after taking stuff out of it, but room service and anything else you need was always just a call away and the staff is pretty timely in getting stuff to you. The resort does show it's age in spots, so it's not too surprising that it will be closing down in April for remodeling. There were definitely some parts of the resort that would benefit from a remodel.
The pool was great and there is an ample amount of chairs to find a spot. Although it got pretty busy during the afternoon hours. The pool had a swim-up bar as well as an infinity pool with a nice view of the ocean as well. The ocean is very easy to get to from the resort and the beach has chairs to lounge in as well as bar and servers coming around to take your drink orders. It's also worth noting that the spa is definitely worth a visit! The hydrotherapy and massage combo was very relaxing.
The restaurants on the resort were all really good. The buffet didn't necessarily blow me away but the other restaurants that we tried were pretty great. Our favorite was the Seaside Grill. The staff, from the golf cart drivers to the servers, were all really phenomenal and took every opportunity to make sure our experience was great. It was also fun to practice a little of our Spanish with them as well. There are a good number of activities to do during the day if you get bored of lounging by the beach and there are also some excursions that you can book through Amstar.
Overall we had a really good time! The staff treated us great and it was very hard to head home when all was said and done!
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Up to 55% off
4.4
Google reviews (718)
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Revive your mind, body and soul with a sensational all-inclusive stay at the Sea Breeze Beach House; a luxurious resort on the shimmering shores of Barbados. Savour the laid-back Bajan lifestyle, enjoying blissful days underneath the Caribbean sun and...
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Up to 55% off. All savings are already applied to the prices shown when travelling between 14th May 2025 - 4th January 2026 Minimum 15 Nights apply. **Blackout Dates Apply
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4.4
Google reviews (718)
pammie Pam
Our recent stay was Phenomenal. From the moment we check-in everybody was exceptionally pleasant. The food is good and very well-seasoned. We booked the luxury junior suite with the sea view. And this is exactly what we got. The staff is what made everything even better. Special thanks to DJ for making everything happen and checking in on me. Joel for making me some balloons. And the water sports staff for making this trip so memorable. And the staff at Mahogany Lounge for taking care of us. Thank you.
Greg Bowne
Resort has a great layout and the rooms can accommodate families that want a little space. We had 2 bedroom 2 bath suite, King in 1 and 2 twins in the other. Easy and quick access from the airport. Staff was great and service was as expected from an All-inclusive. Only downside is the exact location on the coast is still on the Atlantic so a bit more windy and water was a bit more rough than other locations just around the island on the Caribbean waters side. Otherwise, great relaxing resort with both adult and kid friendly areas.
Maggie Sherman
I was there a month ago and had a great time. The staff was top notch! The food was really good. I liked that all food was covered and fresh. The service was excellent! A big thanks to Damian for keeping the drinks coming all day on the beach! Thank you to Ciera and the all the staff and the managers at the Mahogany. Also, a big thank you to Kidijah at Cerulean! She was so personable and her menu suggestions were on point! A big thanks to the Manager and the staff at Cerulean. I also want to thank the front desk Manager Karin who helped me with a situation I had. The only thing you should know is that the waters are a little rough so swimming was not possible all the time but the pools were a great place to cool off. The jacuzzi was not hot and was not clean so I did not use it. The daily evening entertainment was really good. Great singers and musicians. Only suggestion is to maybe have entertainment that involves a little more audience participation/interaction. The entire experience was amazing. I would definitely go back to the Sea Breeze and the next time I will contact guest services to set up different experiences/excursions during my time there. Thanks again to the entire staff!
janet massie
Amazing hotel, great location with amazing staff. Bedrooms were great, plenty of room. Couple of issues with shower and toilet but these were fixed immediately.
Breakfast and lunch were both exceptional. Dinner was more limited but also of a very high standard. Drinks, cocktails etc again excellent and service great especially around the pool areas.
Went out on the small sailing boat for about 40 mins which was free. Big shout out to Jimal who took us. Really great added bonus.
Would definitely return and recommend.
Amy Kelley
I decided to do this review while sipping a cocktail next to a breathtaking view on our last full day. We absolutely loved our time at this property. It was our first time in Barbados and won't be our last. I waned to take a moment to appreciate some of the amazing gems that work here at Sea Breeze:
STEVE - we first started our relationship in Cerulean but was gifted his presence today at the Flying Fish. Roger worked side by side with Steve and was just an absolute pleasure to be around. Chrisohn I also had the pleasure of meeting and felt so welcomed at this resort. Our time here also coincided with a trip from the USA sister friends - which made this trip an amazing experience. To those who I mentioned and may have forgotten - thank you so much!
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4.4
Google reviews (1928)
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Immerse yourself in the party spirit of Jamaica during an unforgettable Caribbean holiday in the chic surroundings of the Breathless Montego Bay Resort and Spa. This adults-only abode is an ideal tropical retreat for both couples and friends, with...
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4.4
Google reviews (1928)
K H. Loper
We received excellent service at this resort. The customer service is outstanding 10 out of 10. We had the butler service and we also ran into some really great waiters. One of the best was Donatello at altitude restaurant and at breathless breakfast buffet so awesome. We will be back just for Donatello and our great Butler service Raynard and Craig also so caring! We are grateful we booked here…. The blue Mountain restaurant has authentic Jamaican food, and it was amazing as well
Pierre Butler
I came to Jamaica for the first time recently and stayed at Breathless (ADULT ONLY) Resort. Between the room accommodations, the views and the staff, this was the PERFECT STAY!!!!
Special shout outs to staff members; Tequila, Melisa (my birthday twin), Vanessa, Kai, Teresa, Kevon, Okiene, and Roberto for going above and beyond... these team members, along with others, make the Breathless/Jamaica Experience a fantastic choice!
For those who want to party, there were themed parties nightly! Breathless also offers access to its sister resort secrets, for those of who'd prefer a more intimate and / or live shows SECRETS is the sort for you at night! This option was like having two resorts for the price of one!
If you are adventurous and find yourself here, I recommend Dunn's River Falls... it's about an hour and a half away, but WORTH the drive.
The resort is properly named... I was left breathless...
Bryan Straley
I am so glad I didn't pay attention to some of the negative reviews. This hotel is absolutely worth the money it is very clean, the staff is at your beck and call. The views are amazing the beach is clean and the restaurants are great with fresh food. You can not go wrong. If you ask the bartenders to make it strong, they will, which is recommended. I am out of the box thinker, and there were multiple times where I needed the staff to accommodate some requests like moving furniture setting up special areas they accommodated every time with a smile on their face. You will not regret it. Don't pay attention to the negative reviews you have seen. Those are probably people that have either been paid to talk negatively or have taste that far exceed anything a country could provide. I have been out of the country multiple times at different resorts, and all five stars rated. This one definitely stacks up.
Heather Washington
This resort is so beautiful! The staff are very attentive and friendly, they work so hard to make sure that you are having a good time and are very friendly, all of the food from room service,the buffet and the various restaurants were delicious. We had a balcony room, it is very spacious and clean. There is a huge TV, a stocked fridge with various drinks that are free, and you get a bottle of champagne to enjoy. If you are planning a vacation to Montego Bay, I highly recommend.
Glenn Curtis, Jr.
The staff made the trip for me. The hotel was beautiful, restaurants were good, The food was excellent, the parties were fun but more than anything the entertainers (shout out to Tequila who made sure we were dancing), the team at spoon (shout out to Melissa who was just lovely and sweet in the morning w the best omelets and Teresa who welcomed us every morning w a smile. And good energy at breakfast), and the staff in general who would greet and chat and tell you about the island and Check on you (like Tia who always made sure we had what we needed and where the party would be). I had such a great time! Can't wait to return.
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4.7
Google reviews (988)
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Be seduced by the tropical beauty of Mexico during an intoxicating all-inclusive holiday at the 5-star, adults-only Desire Riviera Maya Pearl Resort. Settled beside blonde sands and surrounded by swaying palms and lush tropical greenery, this...
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4.7
Google reviews (988)
Laura Chase
We absolutely love Pearl! We stayed in a Master suite this time for 10 days, loved it. The staff are always friendly, like family. We were there during the anniversary, and Easter. We were lucky enough to participate in the special lunches they had in the garden area, we also got to have the special chefs dinner, we eat mainly fish and chicken, at the Chefs dinner they prepared special plates with chicken for us.
The pool was way too cold, the hot tub was very very dirty. Just gross. Those were the only negatives, but they were pretty big negatives.
Jennifer Lotz
We really enjoyed our holidays at Desire Perl.
The food was delicious but the service being delivered was outstanding. Our special thanks go to Victor from the pool who made us feeling so comfortable. He looked after us so well every day and always tried to fulfill our wishes. Also Yolanda from the restaurant and the Playmakers were just great. Thank you so much for everything!
Unfortunately, the beach was very disappointing. You could not even walk in because of all the seagrass. We also would wish for a better DJ at the disco. It felt like he was playing the same playlist each night.
The other guests were very kind, respectful and friendly at this relaxing place but most of them far to old for us to enjoy „Lifestyle“ a bit more. As they have different places/ resorts we would check out a different location of this group next time. However all in all it was a pleasure and we enjoyed our time. Thank you guys!!!
Michael McMillan
Wonderful free spirited, clothing optional resort. Enjoy guest from all over, who share love of the sun, hot weather,, good food and abundant cocktails.
We have been to this resort three times and will be coming back again.
You want to be sure to meet the pool attendants, who will get you good lounge chairs, towels and umbrellas. Horatio and Miguel are great. They remember our names and preferences.
Lots of activities, led by the playmakers. There’s pool volleyball and beach volleyball, along with the variety of games, some a bit on the naughty side.
One complaint is that the beach is not swimmable, and it is loaded with that horrible seaweed, which has a faint sewage smell as it rots on the beach.
Bob Johnson
Victor was an incredibly friendly and helpful pool attendant during our stay at Desire Pearl. His attentiveness and warm personality made us feel truly cared for, adding a personal touch to our day by the pool. Thanks to Victor, our time was more relaxing and enjoyable—we really appreciated his outstanding service!
mjestopare
Our annual trip to paradise was simply awesome. For the past 13 years Victor welcomes us home poolside and tends to our every need as do Hector, Luis, Michelle, Erick and the rest of the staff. Pearl is heaven on earth and we have already made plans for our return.
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4.4
Google reviews (481)
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Escape to the warm azure waters of the Caribbean Sea with a stay at Waves Resort & Spa, Barbados, An Autograph Collection All-Inclusive Resort. This chic, beachfront abode perfectly captures island living and is the ideal spot for you to enjoy a...
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4.4
Google reviews (481)
J T
Went here as a couple for a getaway first time to the island honestly speaking I chose this resort based on availability for me to use my Marriott points. I was a bit hesitant in booking because there were so many reviews that were polar opposite of each other from people staying at the exact same timeframe and just literally opposite reviews, but I was able to book an oceanfront room, which I always like to do and so I decided to go for it and I can tell you I would love to give this place a five star but honestly, it’s not a five star resort it does however, have five star potential I would say a lot of the five star has to come with updating the resort. It definitely is a good shape order resort, great location. The beach is rather small, but that’s not the resort‘s fault and I would never be negative toward the resort and the staff on something south of control I know in speaking with some of the locals, they said the island with hotels on that particular side have been dealing with the erosion of the beach, but the beach that is there is nice. It does sometimes feel a little crowded because the chairs and tables are a little close. The other side of things with the four star versus five star is the beach service is a hit or miss some days it was great some days you literally had to look around to see if there was even anybody still there ever a few times I literally walked up to the hotel bar inside to get drinks and take back down so they need a little work there But the majority of the staff there and I think this is the key for me while I was there one of the sister properties, if I recall correctly, the name was the colony house, which was come to find out a non-all inclusive. They had their people there working along side of the staff employees for waves, and I can tell you with great certainty the employees that work for waves 10 out of 10 I’ve been to a lot of resorts. I’ve been to some that are way more expensive than this and those employees Literally will do whatever you ask as long as it’s in their ability the colony house employees on the other hand, sometimes acted like they could care less, whether they even acknowledged you whether it be out on the beach in hotel bar in the restaurant so a lot of the negative feedback that I would have toward the staff would only be pertaining to the staff that was there during my stay From the colony house staff members, and you can clearly see who they are because they have Colony House on their shirts, which is different from the staff employees for the waves. The resort is uniquely laid out it’s split so all of your ocean front rooms are gonna be on the waterside and then there’s a road that basically goes around the island you gotta cross over that road to go to the other side of the resort the pool over there is definitely nicer more of a resort style pool. There’s a small pool on the Beachfront side, but it’s the family pool, which was never had one person in there a few times that we went in there just to cool off on the beach a slight negative they only have two restaurants there the one that is on the beach side was really good. We ate there Seven out of eight nights that we were there and I have to tell you the food that we had was amazing that menu literally changes on the daily. They do have their normal dishes, but then they have a regular change up daily of I would say most of the entrées and I read reviews that the food was horrible and this and that I consider myself a foodie and I enjoyed everything that I had. I’m not gonna say that everything Was 10 out of 10 but presentation and overall quality and taste of the food I thought was great and as I said, I would consider myself a foodie so take that for what it is the Indian restaurant across the road we went there the one night it was really good, but that menu does not change so we did go there the one night, but we never went back because we felt like we had what we wanted to try the first time we went and there was no need to go back The spa I thought was really good as well! Go check it out!
Julia McDowell
We had an awesome stay at Waves Hotel! The staff were incredibly friendly, the rooms were spotless, and the pools were beautifully maintained. Their service was top-notch from start to finish.
The food exceeded our expectations—especially the new onsite Indian restaurant, which was absolutely delicious. One great perk is that you also have access to the restaurants at nearby Marriott properties, though we didn’t take advantage of that this time since we enjoyed Waves so much.
The beach area is on the smaller side, which didn’t bother us, but if you’re looking for a large, sprawling beach, this might not be the best fit.
Two small pieces of feedback: the beach towels could use an upgrade (and were occasionally subbed out with regular bath towels), and a bit of music at the pool or beach would really enhance the vibe.
Overall, we loved our stay and would absolutely come back!
Sharon M
This is a wonderful place to stay. Everyone who works here is very friendly. The food is very, very good especially for an all inclusive. I probably would not bring children but as an adult only resort, I highly recommend. If you are looking for a relaxing place to unwind, with a beautiful pool, nice beach, great service and food, Waves is for you.
Dave Hughes
Just returned home after a week's stay at Waves hotel after a cruise.
I had reservations about staying there after reading some very poor reviews after booking my stay. Let me reassure anyone who has doubts about this place it is fantastic and I was pleasantly surprised, I will be returning again.
All the staff are great so friendly and willing to make sure you have a great time. I must give a mention to a few people I had the honour to meet, Kim the general manager what a great team she has and she wants to know if things aren't what you expect so please speak to her, I did and she sorted it and gives feedback too.
Ryan operations manager, what a great lovely man, also interested in making your stay a good one. Eather works the egg station, what a lovely crazy lady, I'll miss her so much. If you don't know how to make a proper omelette visit Eather because she'll tell you 😀
Alisha Moore
Went on a girls trip and had an amazing time. The staff was amazing! From Ms. Cheryl in the kitchen, to Kevin, Daron, and Antoine, everyone was helpful and very pleasant. They had live entertainment and events right on the property which was great for days when you don’t want to leave, a well equipped spa and two pools. I would definitely recommend the Waves and will return in the future.
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0.0
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Awarded with the AAA Five Diamond Award, Prepare to be pampered in paradise with a stay at Secrets Cap Cana Resort and Spa. This exquisite adults-only resort rests on the picture-perfect sands of Juanillo Beach in the private gated community of Cap...
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0.0
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Up to 35% off
4.5
Google reviews (989)
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Embrace the best of island life at this fabulous all-inclusive resort on the sparkling shores of Barbados. Sugar Bay is a relaxed holiday destination with vibrant décor and a fantastic menu of activities and dining options. Sip on rum punch with a dash...
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4.5
Google reviews (989)
dee j
Sugar Bay I will always speak highly of you! This resort made my heart smile. It was my first time in Barbados and you guys made my dad,his best friend ,and I feel at home so much we didn't want to leave. The staff(every single one of you)is so well mannered, helpful, and attentive. My room,the resort,the spa, the restaurants,the entertainment,the pool,the beach,and the view was everything. I am a foodie and the food is to die for! Thank you to all the amazing chefs, and waitresses. There were so many tasty options every day. It's in a great location. You can get into some fun near by easily.I just don't want to spill all the beans,you have to go there yourself.This was definitely a trip I'll hold close.Thank you for showing us New Yorkers what Barbados is all about! Keep being amazing!
George Martin
I stayed for one week, by myself. The location was solid, and the amenities were nice. What really set's this hotel apart is the food, and the staff. The buffet consistently never failed to deliver - the best all inclusive buffet I've ever had. The staff all around the property, especially the reception and restaurant staff were very hospitable and kind. In particular, Donella from the restaurant was very friendly and did a great job!
There was a nice lively vibe which made it easy to socialize with other guests, since I was travelling alone.
The location is solid, and the beach is a 7/10. A lot of seaweed at some points and there is definitely better beaches further down, but not terrible either.
Overall, a very nice resort and value for money.
Alex Greer
Sugar Bay exceeded my expectations by far!! It was our honeymoon and the best trip of our lives.
I'd recommend ground floor for best beach access. The room was stunning, bright and super clean!
I've never met a more kind, helpful, polite and courteous team of staff in my life.
The food, THE FOOD was incredible!! Lots of options, we don't eat red meat and we're able to fill up with healthy and filling options every meal.
We don't drink alcohol, and we were very surprised and happy with the mocktail lists at every bar.
We stayed on the resort a lot and made time for sun and swimming (the water is stunning and the sand is like powdered sugar), but we also walked every day at least once off resort and the area was safe, with friendly people everywhere and lots to see around.
Only regret is not staying longer, but I know we will be back.
I'll be recommending Sugar Bay forever.
Can't wait to go again.
Todd Finchler
If you’re looking for a resort with a cool Caribbean vibe, with the warmest and most attentive staff, with the most delicious all-inclusive food you will find, set on a world class beach (with shaded chaises readily available), then Sugar Bay is for you.
Sugar Bay exceeded any reasonable expectation we had. We have been to a few dozen all-inclusive resorts - nice ones - and the food here rivals the best. Not a bad meal. The folks who work here genuinely want to make sure every need and want is met.
Five stars well earned, Sugar Bay.
We shall return.
Sujahni Bucknell
My family loved staying at the Sugar Bay. Our 6 year old daughter loved the pool and beach. She also loved Colin’s bar where she had lunch everyday. Would definitely recommend this hotel.
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4.6
Google reviews (387)
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Lose yourself in the enchanted paradise of Blue Waters Resort & Spa, Antigua. This palm-fringed resort looks out onto the turquoise waters of the Caribbean Sea and offers guests a choice of three restaurants, several pools and various activities to...
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4.6
Google reviews (387)
Harry Patel
5/5 stars! 🌟 I'm so impressed with this place! The waterfront views are stunning, and the atmosphere is perfect for families and groups. The staff is friendly and welcoming, even with babies in tow! 🤱♀️ The food is exceptional, and everything about this restaurant screams quality. I'm already planning my next visit and highly recommend it to anyone looking for a great dining experience. Don't hesitate to book your next holiday dinner here - you won't regret it! 😊
Natasha Thorneycroft
Beautiful resort in stunning gardens with wonderful views. Slightly isolated for me personally. Rooms were lovely and we had a stunning view from our huge balcony. Good was a bit samey over a liner stay and more variation would have been nice. Good and drinks are on the expensive side in the hotel.
Rachel Reiss
I have to believe the people raving about this “resort” aren’t Americans. The Brits on holiday seemed quite happy, but there is no way this is a 4 star hotel. Pros: the people who work there are friendly, it’s pretty at first glance (shabby up close, though!), the sand on the beach there is powder soft and the room was decent. That’s it. The beach is tiny and never any free lounges, the pools are small and cold, service is slow if you get any to begin with, and the activities desk was no help in steering us in the right direction. My local taxi driver was the best source of information. The bath towels were thin and rough, though the pool towels were a bit better. The food is fair, at best, and limited menus make it hard to stay on property. They charged $7 US for a glass of Coke! Whatever you do, don’t waste your money on the all inclusive plan, that’s for sure! There was no value for the money we paid and I’m extremely disappointed at what we got in exchange for the hefty bill. I expected some luxury, attentive service, and the feel of a good resort. This felt more like a shabby hotel that had seen better days.
angela perez
I have been in Blue Waters for 10 days with my family and it is a beautiful hotel with a very friendly staff. Plenty of space in every single swimming pool, you can always find a deck chair available no matter what time of the day. The Penthouse has a beautiful view and you get your private swimming pool to share with only a few rooms but it was always empty. The manager, Nicole, was very professional and always very attentive, definitely we will be back
John S. Mathurin
Well appointed room facilities. Amazing landscape. Friendly staff. Some mosquito issues but that's our tropics.
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Up to 37% off
4.4
Google reviews (127)
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Discover serenity living on the enchanting Caribbean island of Barbados, with a stay at the mesmerising Treasure Beach Art Hotel Barbados An Autograph Collection All-Inclusive Resort. Sitting next to pristine white sands and crystal-clear waters, this...
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4.4
Google reviews (127)
Paul Brown
Absolutely outstanding experience!
From the moment I arrived, I was met by the friendliest staff I’ve ever encountered—some even greeted me with a warm “hello” as they passed on their way to work. You could tell they genuinely enjoyed what they were doing, which created a really positive and welcoming atmosphere.
I visited for breakfast and was blown away. The food was immaculate, beautifully presented, and constantly refreshed as items were taken. Every request we had was handled quickly and with a smile, and when we asked for extras, they were provided without hesitation.
The meal itself was superb, and the surroundings were equally lovely—calm, clean, and relaxing.
This was one of the most enjoyable breakfast outings I’ve had in a long time. I would highly recommend it and definitely plan to visit again!
Alessandra
Excellent hotel. Staff are so friendly and genuine always accommodating and kind. Food is very taste and well presented many choices from a la carte menu freshly prepared. Room was cleaned every day and always brought up whatever extra we asked( coffee, water etc) they do activities and water sports. The beach is beautiful and the water so clear that you can see the fish even without the mask . They always bring cold towels and cold snack while people sunbathe. Excellent in every way. Brilliant staff, barman, waitresses, chef, cleaners... all of them but Chantel really makes the difference🙂
paul harris
Lovely boutique hotel.
First the downside
No beach
Current arrangements for boarding the water taxi are dangerous.
Dine around includes lunch only at waves. Unless you pay for your own transport of an evening.
Room included a small lounge, bedroom with ensuite. All good but a shortage of plug sockets.
We were in a ground floor, just a hop, skip and a jump to the pool, bar and restaurant. Perfect location.
Pool - very nice, plenty of sunbeds and bar and restaurant service from your lounger.
Bar - great service with all your usual favourites.
Restaurant - at the start of our trip all meals were cooked to order. As the week progressed buffet meals were introduced for all three sittings. Personal preference is cooked to order.
Water activities - snorkeling, paddle boards, hobby cat, and water taxi to waves included.
Staff are very attentive and soon get to know you.
There are a few bars and restaurants within walking distance.
Must do - wreck and turtle snorkeling
Damien Robinson
Amenities are a little light but the overall stay was excellent. Staff
Was friendly and accommodating.
Jean Carlos Montilla Hidalgo
This splendid hotel captivates with its unparalleled excellence, where the devoted employees extend a level of service that goes beyond expectations. The opulent rooms, adorned with elegance, and the exquisite culinary creations elevate the experience to sheer delight. The pool area, a haven of tranquility, adds an enchanting touch, ensuring a truly magnificent stay.
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$500 Resort Credit*
4.5
Google reviews (9328)
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Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is...
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4.5
Google reviews (9328)
Jeong Eun Joo
This is my first time ever writing a Google review in my life — that’s how serious this is. And this is just how I feel on the first night of our vacation.
I’m being completely honest — if you’re reading this review to decide where to book your next vacation, do not choose this hotel.
It’s ridiculously overpriced for what you get. The facilities are outdated, the service is poor, and the whole place feels like a chaotic market. This is absolutely not a 5-star resort. You can hear showers and conversations from rooms above, below, and next to you. The air conditioning is extremely loud.
Those pictures of the kids’ club and water park? Completely misleading. They may look big and amazing online, but in reality, they’re small, crowded, and underwhelming. The kids’ club area is chaotic and unsanitary — it feels more like abandonment than supervision. Do not leave your children there.
The room amenities are low-quality, and many basics weren’t even provided. Our toilet was old, rusty, wobbly, and had a bad smell. There were bugs in the bathroom. The bedding smelled sour — I had to ask for new bed sheets and pillow covers just to sleep.
There are so many areas of the property that look completely neglected and poorly maintained. Even the landscaping looks unkempt and uncared for.
If you’re hoping to enjoy a relaxing beach vacation, this resort is definitely not the place. The ocean is brown and completely covered in seaweed. It looks nothing like the beautiful, clear water shown in the promotional photos. Don’t be fooled.
To the resort: please stop replying to reviews with empty, copy-paste apologies. It’s clear you’re not sincere.
Let me give you one example of how bad the service is — I needed hair conditioner, so I called housekeeping. Two hours later, still nothing. At night, no matter where you call, one person answers everything and always says, “I’m on my way, I’ll prioritize your request, sorry…” and then nothing happens.
I’ve stayed at many places in my life, and I’ve never experienced a resort this disappointing — and again, this is only day one.
Jessica Poulin
This place was amazing, me and my family were astonished by the service and by so many choices and activities to do. We loved the grand buffet and the room service was super quick. Staff was also a favorite part for us. We had the honor of meeting a young gentleman by the name of Angel C. He was very helpful with giving us tips and telling us which restaurants were ppls favorites! We signed up for our next vacation at the moon palace Jamaica! We look forward to coming back!
Erica Ramos
The resort has a lot to offer. Great for families and younger kids. Maybe not so much for older kids. The water park and kids club pictures and ads can be misleading so beware.
Lots of options for food. I was so surprised that the food in most places was actually good. That is the one thing that really made my stay worthwhile.
The lack of maintenance throughout the property was a big disappointment. Dirt pools. I was surprised to find out our resort was not that old by the conditions of the common areas and room. I thought it was much older due to its state.
Extras you buy like at their convenience store are super expensive. $120 for sunglasses you can get at a Walgreens. And good luck trying to use your resort credit. Most things are not included or limited.
It’s a 50/50 for me. Definitely not luxury, it’s pricey.
Julia Bortan
Boring for a family with kids around 6 years of age.
Pros:
- Amazing food
- Well-kept, clean premises and rooms
- Plenty of clean pools
- Most of the staff is friendly and helpful (see cons)
- Very nice Spa (if you can make an appointment)
Cons:
- Boring! Very little entertainment especially for kids.
- Bellmen and entertainment reservations staff is rude
- Beach is horrible (mirky water with lots of seaweed)
- Checkout process is a nightmare
- They give out too many resort credits through their sales-pitches which results in spa appointments being completely booked out several days in advance and unused credits at the end of the stay because there's nothing to use them on
Basically we were bored after 3 days. Overall, this hotel would work better for older people who want to play golf and enjoy the spa every day. Would not recommend for families with younger children.
Adrianne Zaragoza
The cost of everything does not match up to the quality of service. Firstly, we had reserved private transportation and even had confirmation numbers. When we arrived at the airport we were informed that we did not have private transportation reserved and that there was no one we could speak to so they could fix THEIR mistake. Next, they forgot to include one of our family members in the amount of passengers. Also, once we finally got checked in to the hotel, they took almost 2 hours to bring our luggage to the room.
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4.7
Google reviews (876)
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Mexico’s first clothing-optional resort, the Desire Riviera Maya Resort is the perfect choice for those seeking the ultimate sensual sanctuary with their loved one. This adults-only all-inclusive destination features Kamasutra inspired suites where you...
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4.7
Google reviews (876)
Be Sanch
This resort was awesome. The food was great! The fun and entertainment was top notch and the atmosphere is unique and special. Not for the faint of heart but a welcoming environment whether you rock a bikini or not! The room was comfortable but small. Some of the nicer rooms are legit tho!
Christine Silvestre
First time visit to Desire. The trip was much better then i would have imagined. The resort is small enough to be cozy and familiar without feeling like you have no privacy. The food is excellent with a variety of options to choose from. My favourite by far was the buffet. As a vegetarian my choices were plentiful. Not to knock the restaurants. Despite not having many vegetarian options on the menu the chef was always eager to create some vegetarian option. The staff at Desire cannot be praised enough. From the person who takes your luggage when arriving, to the front desk staff checking you in , to the activity leaders, servers, spa staff and general laborers. Everyone is polite, friendly, helpful and professional. A shout out to the few staff we got to know , Pina, Bella, Bobbi, Mariane, Leyda, Andrea, Erik, Davis, Luis, Carlos, and my apologies for anyone i've forgotten.
Kimberly Prestia
It was such an awesome experience when we went in December so we are headed down again in June. We are especially loved Manuel out at the pool. He was so attentive and really made us feel like we were someone special. I plan on finding him this upcoming trip It’s employees like Manuel that make you wanna come back
Lia MacDonald
There are many positives and negatives about this couples only specialty hotel. I firstly must mention that this is a clothing optional hotel. You can walk around fully nude at all public places except for the restaurants and the lobby. There are lifestyle (swingers) here, curious vanilla couples and everything in between.
There is a new Eden section of the hotel with gorgeous updated rooms, a lovely huge hot tub with swim up bar, a huge pool with swim up bar and with very little shade, and two new restaurants. The music at the pool is deafening starting at 11:00 am - 4:00 pm. Many people leave that pool area at lunch time and go to the quiet old pool at this time. And despite numerous complaints by guests - management has done nothing to create a more pleasant environment regarding the noise. You really can’t talk to people during this time which is one of the reasons most people choose this resort - to make new friends.
Much of the food at the restaurants is honestly just strange. They have a new mediterranean restaurant by the pool which doesn’t really serve mediterranean food. For example - I ordered a Greek salad (ingredients should be kalamata olives, feta cheese, tomatoes, cucumber and onion with a red wine and olive oil dressing) what came out was a bowl full of lettuce with some cucumber and tomato. It’s not difficult to look up a recipe for Greek salad. I don’t know how they can get things so wrong. What they need is a good traditional Mexican restaurant. That’s what they do best in Mexico! The new Mexican restaurant called Kalo is some sort of Mexican fusion and although tasty - was not Mexican at all to me. It was more like a steak house.
The rooms on the older side of the hotel need a serious update. My biggest complaint is the bathrooms. They are tiny and dated - think basic motel bathroom with no counter tops to hold your stuff. I actually bring an over the door shoe organizer and hang it on the door to hold my makeup, sunscreen, hairbrush, toothbrush, etc
The new hot tub, though gorgeous and with an amazing view, really needs a roof. It would be great rain and sun cover depending on the weather.
The new disco is great and far better than the old one - but the play room area seems to have been designed by someone who has never used one before. There are only about 6 separate beds and the layout doesn’t seem to work well for the number of people who want to use that space.
The staff are generally very kind and helpful. It does get a little annoying being asked daily if you want a spa treatment. And there is always a push at the beginning of your stay, by their sales people, to go to their time share like presentation. We always find that one firm “we’re not interested” will pretty much get them to stop asking. But this is just part of the deal when you stay here.
There is no possibility of walking anywhere from this property. This is not the type of place most people stay to go sight seeing - you choose this hotel because you want to stay there and take advantage of the social interactions and fun activities on site.
All in all we keep vacationing here because of the fun friends we make and the delightful staff.
Amber McLain
It’s the happiest place on earth. Outstanding service, good food, well appointed rooms for every budget, excellent entertainment, a host of amenities and extras to choose from, great drinks, and truly beautiful people working here. 99% of the guests are friendly and outgoing. The staff are top notch.
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If you’re seeking non-stop family-fun in the sun, then look no further as the Nickelodeon Hotels & Resorts Riviera Maya has everything you could ever need. This lively all-inclusive resort invites you to enjoy comfortable accommodation and a huge...
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Situated on the Platinum Coast, Crystal Cove Barbados A Tribute Portfolio All-Inclusive Resort is a beautiful all-inclusive resort with everything you need for a fabulous Caribbean holiday. A thrilling selection of water sports, three luxurious...
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4.2
Google reviews (455)
Kevin Mclaughlan
Awful hotel!! Due to stay here for 4 nights but checked out after 1. Would have checked out the same day if we hadn't been travelling 9 hours to get there.
This hotel is one of the worst I've stayed at and believe me invested in a lot of hotels.it is definitely not a 4-star hotel.
The rooms are outdated,verging on dirty. Our bathroom had mould and the toilet didn't flush.
All the staff were avoid of smiling and some came across rude. Everything seemed an effort.
The food was abysmal.A real lack of choice and quality. The evening buffet was horrific.got to the point I didn't bother eating and my wife left most of hers.breakfast was no better.
Checking in was another disaster.no warm welcome and a real poor first impression.the whole experience was terrible.
When checking out 3 dats early after explaining why I did not even receive any type of apology at all.Absolutely shocking!
I strongly advise staying somewhere else and don't waste your hard earned money on this place
Cole Montgomery
The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.
Tzvi Keisar
We stayed at Crystal Cove for 7 nights during new year's. While the staff is very friendly and helpful, the resort is RIDICULOUSLY OVERPRICED, dated, and needs a lot of TLC. It is definitely NOT a 4 star hotel, the rooms that arw not renovated are horrible (motel quality). I would not recommend going there, we were very disappointed of this place. Marriott brand suffered a big hit with is here.
See full story at the bottom.
What we loved:
• Friendly staff, very helpful.
• The beach and the ocean water are amazing
• weather was great
• The resort is small, so it never felt crowded
What we didn't like:
• The resort is very dated, everything is old and maitenance is not good.
• Staff is understaffed and overworked
• only 2 pools, both are small
• Food is not good. Variety is slim and quality is low. My kids did not have a lot of options, but the staff was always happy to make something they liked (like spaghetti)
• Everything feels like it is measured and many times stuff is out: sandwiches run out, towels in the pool, beads and strings in the kids club. Doesn't feel good, especially for the rate this hotel charges.
• Kids club looks old and worn out. But my kids enjoyed going there and do crafts
• Some rooms have been renovated at some point, so they are reasonable. The others are horrible, I wouldn't pay a dollar to stay in one of those.
• Loud music almost every night. If your room is near the speakers (like ours was), you will have a hard time getting your kids to sleep until the music stops (10:30 and even 11pm sometimes).
Our full story:
We arrived on 12/30/2024. The resort is about 40 minutes drive from the airport.
The front desk notified us that the room we booked (ocean view 1 bedroom suite) is not available (due to "maintenance issues") and we'll have to stay in connecting rooms (garden view) for the first night. The rooms were small, old, poorly maintained. The bathroom was dirty and disgusting, my daughter scolded her hand when she touched the hot water valve in the shower because the valve leaked.
The second day the manager took me to see our ocean view suite. This one was in better condition, it was renovated at some point in the past. But it looked small, so I said that from what I remember, there are 2 rooms in the suite. The manager then said this is a "junior suite", and that they don't have the oceanview 1 bedroom suite available until 1/3. He said he has a garden view 1 bedroom suite, we went to see it, but it was basically the same connecting rooms we stayed in, old and disgusting. We decided to take the junior suite, although it was small and pretty crowded for us. We did not get the room we booked for the entire stay (the manager did refund our stay based on the smaller room rate, but there was no additional compensation for their mishandling).
12/31, new year's eve, loud music from the main plaza until 1am(!!!). Our room shook because of the bass. I called the feont desk several times during the night to turn the volume down, but nothing helped. It was horrible, kids couldn't go to sleep. Reminder: this place considers itself "kids friendly".
Music continued almost every night, at least until 10:30pm, one time until 11pm.
Food: there are 2 restaurants, most nights only one operates, and you have to book in the morning for the time you want. Food was ok, not great or something to look forward to, some dishes were fine, some were not. Not a lot of options, for the kids too. Overall I would not say the food was good, but it was not terrible neither.
There is a coffee place that is opened all day until 11pm, coffee is pretty good and service is quick. They also have sandwiches there but only 4 options, and many times sandwiches ran out, so you have to come back later when they restock.
Bar: one bar, variety is not great, and quality is low.
Final thoughts:
We came for the great weather and the beach, and it was meeting our expectations. The resort, however, did not. The lovely staff made the stay better, but could not remedy the poor quality of the facility, especially for what they charge for it
Tara Blais
Highly dissatisfied! Lucky I was there only for two full days. I went to the excursion booth to book horse back riding was told to be at the lobby for my taxi at 5am since I would be riding the houses durn sun rise. The guy was 20 mins late when he dropped my boyfriend and I off at the location there was no one there to greet us. There was a lady a little further down on the beach who was setting up food and coffee so I asked her where I would be going and she said the horses over there are not to ride they are just retired racing horses. I was highly upset that the cab driver took us back to the hotel. The guy at the lobby said someone would be at the excursion booth around 7am no one was ever there the whole day… I was then told by the guy working the front desk that he would relate the message for me to get reimbursed for the excursion, I never got to go on. Which I was never refunded and it was all a SCAM!!!! I will never return back!
maggie mcnamara
we stayed here from the 19th December for Christmas .(one week) Loved the setting all the staff are wonderful, including the beach staff. The rooms are a bit tired but it is closing February for a refurb .
My concern was the management could not get anything right. although the place was not at full capacity they insisted on opening both restaurants at night , which meant all the guests were spread out , no atmosphere at all. Also it stretched the staff to run both places . Christmas night they had a singer but they made no effort to make it a special evening for the guests , which is a shame . Also the restaurant on the beach was so dark all the guests had to use their phones to read the menu and eat their food!!
There was also a family with 3 children that were told they had to w ait for the last sitting for dinner , when the restaurant was clearly not full!.
when we were leaving the manager made an appearance to ask us to write a good review!!
The management need to been trained to run a hotel and ensure the guests are happy .
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4.4
Google reviews (269)
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Nestled amidst lush tropical gardens, beside powdery white sands and pristine turquoise waters, the exquisite Cobblers Cove offers a divine haven of peace and tranquillity on the breathtaking island of Barbados. Combining elegant colonial charm with...
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4.4
Google reviews (269)
Nicole HEBRON
My friend and I are in our 30's visiting from NYC. We discovered this very charming hotel online and where captivated by the images and offering this property is marketing. We love that this was by an area where the sea turtles frequently can be swimming and the water is crystal clear blue.
A Charming Boutique Stay with Room for Improvement:
The Property & Ambiance:
This is a picturesque, boutique-style hotel with lush landscaping, thoughtful decor, and a charming, tropical atmosphere. It reminded us a bit of The Colony Hotel in Palm Beach, but more relaxed and laid-back. The grounds are well maintained, and the beach area offers stunning views and clear blue water—some of the bluest we saw in Barbados.
One thing to note: the beach loungers are not directly on the sand, but there is a stairway nearby to access the water for swimming. Bird droppings occasionally appeared on some cushions, a reality of the natural setting, though the staff did make an effort to clean and replace them regularly.
Spa Experience:
This is one area that really needs improvement. The property does not offer a full-service spa. There is only one massage therapist on-site, and appointments were fully booked by the time we arrived—even though we had tried to arrange treatments in advance via email and were encouraged to book upon arrival. This was disappointing.
We ultimately booked a mobile service (“Massage on Wheels”) with the hotel’s permission. That experience was excellent—professional and relaxing. We highly recommend Cobblers Cove consider expanding their wellness offerings to include a proper spa facility.
Service & Staff:
Service was a bit inconsistent and often slow—definitely “island time.” There wasn’t much proactive hospitality. For example, no one ever came around to offer drinks or food poolside—we had to get up and search for someone or go to the bar ourselves each time.
Staff attitudes varied. Some were warm and friendly—Dameon was particularly cheerful and helpful. However, others, particularly some older staff, came across as disengaged or even dismissive. One moment at the bar stood out: after placing an order, I overheard staff laughing and was told it was an “inside joke,”... One time an older staff member said something after I asked for something at the bar. And then they said something quickly and then bar tenders where laughing & I said what's so funny...and they said oh nothing "its an inside joke" ..but the locals at the bar sitting there where laughing too..so it couldn't have been just an inside joke.I am all for joking, laughing, and having an enjoyable time. But, If your not laughing with guests & they have to ask and you say it's an "inside joke" then they feel your laughing at them or complaining about them this is a really unprofessional behavior esp. as a more senior employee. It left me feeling not so great.
Portal:
The booking/reservation portal never worked for us, which made planning ahead frustrating. If functional, this would significantly improve guest experience and organization.
lianne stubbs
We had the best time here, the decore, the rooms, the food, the staff, literally everything was so gorgeous. We love boutique hotels, and this has been one of our favourites so far. The entertainment on the evening is subtle and very classy. Again, we like nice background noise, rather than in your face. The staff make it overall, they are all local staff and thier chilled energy and way off life is definitely helps you unwind. The view for breakfast is breathtaking, and the food is so fresh. I highly recommned this hotel.
Astra Kurme
Very uninterested staff, almost arrogant waiters. Most kind and nice were guys at the bar. Clean and comfortable rooms. No guest relations at all. Breakfast poor and greedy - buffet - bread and simple carbs. No fruit. Limited to 2 eggs per person. Looks more like nursery house. Practicality no swimming pool- a little more like a bath was near of the dining area. Souvenir shop mostly closed.
Des P
Having stayed at various hotels around Barbados, we were advised to try Cobblers Cove—and thank goodness we did! From the moment we arrived, the experience was exceptional. Although our initial room wasn’t to our taste, the staff promptly relocated us to a beautiful and more suitable room, setting the tone for an incredible week of bliss.
Cobblers Cove quickly felt like home, and the staff truly became friends. Special thanks to the housekeeping team for keeping our room immaculate throughout our stay, even as I returned from diving, paddleboarding, fishing, and other excursions. Your attention to detail was truly appreciated!
Bradley at the water sports outlet was a standout. Not only is he an amazing person, but his tips on snorkeling, finding turtles, and the best fishing spots made our adventures unforgettable. And Virgil at the bar—what an absolute gem and a true statesman. His warmth and professionalism elevated every moment.
The hotel’s design and attention to detail are second to none, perfectly blending with the stunning environment. The flora and gardens are breathtaking, and kudos to the grounds team for maintaining such an incredible space.
Cobblers Cove is cared for with genuine passion by a team that excels at what they do. Thank you all for putting up with us and for creating memories we will cherish forever. We can’t wait to return and see you all again soon!
Jim Lynchehaun
Cobbler’s Cove deposit repayment
I paid a substantial deposit in March 2024 for a stay at Cobbler’s Cove, Barbados from January into February 2025. Unfortunately due to my wife’s failing health I found it necessary to cancel our holiday. Following a phone call to the hotel from myself, I was assured I had cancelled within the time limit to receive a full refund of the deposit, late November 2024, as I recall. This can be proven to be correct by the email string I have on the subject from the hotel front desk manager.
I paid the deposit of £7,856.19 on an HSBC debit card, which shortly after I paid was lost in an ATM machine. The hotel told me payment could only be made to the card which was used to make the original payment. Rather difficult as the card doesn’t exist anymore. Despite me suggesting alternative methods of repayment the hotel has been intransigent in insisting payment can only be made to that card. I asked a pal who was on the island in January 2025 to give a letter I wrote for the attention of the general manager, to the front desk manager. In the letter I suggested payment could be made to my solicitors on the island and they could pay me. Not even a response to the letter!!
Early February 2025, I am still nearly £8K out of pocket and no sign of repayment being made. I will now be consulting my solicitors on the island but not before giving a one star review to a hotel I never actually got to stay in.
12/2/25 Update:
As well as not replying to the letter that was hand delivered to the general manager via the front desk, the hotel general manager now denies receiving an email from my solicitor. Maybe their IT system is as dodgy as their customer relations!!
They now say they will accept certified passport and bank documents from my solicitor if couriered to them. I'm not holding my breath but hopefully this will do the trick.
14/2/25 Update:
The general manager having received the documentation I refer to above - certified copies of passport and bank statement - has now referred my repayment to the accounts department; they want more documentation from my solicitors. Not unreasonable on the face of it, you might say, but it has taken over two and a half months to arrive at this point. Refunds policy, not fit for purpose, springs to mind. I will have my solicitor present the further documents they want and wait to see what further hoops they wish me to jump through.
21/2/25 Update:
Received full refund of deposit. Yipee!!
You have been warned, it's easier to pay Cobbler's Cove than it is to get your money back from them, and what you would do if you didn't have a solicitor on the island, God only knows.
Partly my mistake for using a debit card instead of a credit card, so I have changed my one star rating to a two.
James (Jim) Lynchehaun
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4.2
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Discover your own piece of greatness beside the shimmering waters of the Caribbean Sea with a tantalising all-inclusive holiday at the adults-only Sandals Barbados. With the glorious tropical sun beaming down, you can choose whether to take a romantic...
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4.2
Google reviews (2461)
Courtney Lowery
I can't even begin to describe my experience at Sandals Royal and Sandals Barbados. The entire crew at both resorts are absolutely incredible! I have never experienced such amazing service. Every single person we ran into was so accommodating and helpful. No one ever let you stand around wondering where you were going, someone was always there to lead the way and accommodate you every step of the way. The bartenders, waitstaff, concierge staff, photo staff always went out of their way to help and put a smile on your face. Also, every single person was so incredibly friendly! The Piano Bar bartenders and piano player were hands down my favorite people ever! AMAZING SERVICE!! The hotel manager even reached out directly in the Gina app! Love love love this place and will be back! Well done to every single person who works at these resorts!!
Also, do a Captain Larry tour! Chris, Aka Mr. Nice Guy was an amazing tour guide and he 💯 lives up to his name!
Eric Stitt
Once we arrive, the concierge was pleasant and helpful. When we made our dinner reservations (Camille) was very helpful. When they took us to our room, the room was an oceanfront room, but the trees blocked the view of the ocean. Our room was clean but it needs to be refreshed.
Now, the not so good parts of our experience.
Our experience eating at several restaurants was not good. The food (main entree) took an hour to get to our table and the food was just warm. This happened during breakfast and dinner. Then on Thurday night, the water was off - No water until later that evening without warnings.
When you pay for a Sandals Resort experience, you expect the best service.
I felt like you paid for a Great Experience, but you only got a mediocre results. Many people here are saying the same about the experience here. The only reason I came back to experience Sandals because of the Great Experience we had in St. Lucia (Halcyon Beach). The staff, food and service was amazing.
Michelle Kirk
The service was excellent! Everyone was very friendly and helpful.The grounds were beautiful and well cared for. The beach was nice but the ocean was rough. So no water sports. All the bartenders went out of their way to make sure I had my drink, absolute vanilla vodka with tonic water. We had couples massage outside and it was amazing! The only negative for us was getting reservations to the restaurants that required it. Also, kimonos was a big disappointment. Our food was awful. Not sure if it was the chef or what but it’s not what we expected as we have been to Kimonos at other Sandals. All the other restaurants were very good. Loved lunch at Neptune’s. All in all, it was a great vacation!
Logan Farley
My wife and I celebrated our honeymoon in Sandals Royals Barbados. We had great service, and enjoyed our walk our pool and the staff was amazing. Christopher a chef at Kimonos was great, cooked very good food and was interactive the whole time. Super happy and enjoyed the night. Oshin was our server at a candlelight dinner server. She was on top of everything, getting our food and stinks quick and efficient. Dwayne and another photographer went over and beyond getting us great photos of our trip. Definitely can’t wait for our next visit.
S Chadee
Warm and friendly staff
The food and drinks were top notch except for butches. They were a bit of a disappointment. Everything was super salty and inedible. Resort activities were plentiful, fun and exciting. The bowling was fantastic with a hype crew staff to make it even more memorable. As always the silent disco was a hit. There were multiple pools and there were ample loungers both at the pools and on the beach. The firepits were romantic and the nighttime entertainment was wonderful.
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4.0
Google reviews (950)
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A blissful escape in the Caribbean sunshine awaits you at the luxurious all-inclusive Sandals Royal Barbados. This magnificent resort features stylish and modern accommodation which includes imposing round-shaped suites with high conical ceilings and...
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4.0
Google reviews (950)
Matt R
We found the resort to be very gay-friendly, so would encourage any members of the LGBTQ+ community to visit.
We had such a wonderful stay and have to give a huge thank you to our Butlers - Latoya, Nadia and Shameka - for making our stay extra special. They sorted all our dinner reservations for us, walked us to the restaurants at night, reserved our favourite spot by the pool, brought us over surprise drinks throughout the day and delivered lunch to our sun loungers. They would often leave little surprises for us to go back to the room to - such as a cheese plate and a drawn bath with champagne on ice.
The resort is huge and the number of food options is incredible - every meal we had was delicious, but I would particular shout out to Bombay (the Indian restaurant) and Chi (the pan-Asian restaurant). The spa was lovely too and we had very relaxing massages and facials.
The rooms were spotless and the layout was great because the bathroom felt private (unlike other hotels we’ve stayed at that can feel too exposed). Our room had a tranquility soak tub on the balcony too, which was the epitome of luxury!
Next time we will pay extra for private transfers because we didn’t like the mini-buses that shuttled people to and from the airport.
The only part I wouldn’t recommend is doing the Rum Historical Tour through “Island Routes” - it was boring and far too much time was spent in the car. We felt like it was a waste of money.
We have already booked to come again next year at their on-site Travel and Loyalty section where you can bag yourself a really good deal!
Terrence Callender
The staff was professional and courteous with everyone. Food was delicious as I expected it to be. Nightly entertainment was creative. Daily pool side activities like volleyball and aerobics in the pool. Room refrigerator was replenished everyday at 10 am. Red lane spa gave the best facial and massage.
Crystal Fallon
very beautiful resort. Our room was oceanfront and was nice and spacious. The food was amazing at all the restaurants Service was a bit slow though. we had a few problems with our stay such as a telephone not working in a toilet not working at first. We spoke to Dexter the manager and he was very helpful taking care of the issue promptly. I highly recommend this resort if you'd like all inclusive stays as the food was phenomenal and the staff are also very kind.
Jon
As with all my reviews I compare them against my expectations as set by the price and what the place promises before I arrive. In this case for Sandals they pitch as an ultra all inclusive and pricing is considerably more than an average all inclusive so I expected just that.
This review is pretty lengthy so here's a summary for those that don't have the time. If you have already booked this resort you are still going to have a good time. There are a few niggles and if you have been to other Sandals resorts, i'm not sure this one is quite up to the same quality of the others, but all in all the staff are friendly, the food was mostly great and we still enjoyed it. Many of the niggles I had will not apply to Butler Level guests.
For those with more time here are some of the facts from our experience:
Arrival
As Club Level guests (not Butler), we received a warm group welcome in the lounge. Our room wasn’t ready as we arrived early, but the concierge kindly took us to lunch at the Jerk Shack. We were disappointed by the lack of Sandals Loyalty recognition—no welcome pack, no invitation to the loyalty dinner, and we only learned on the last day that member discounts applied to photos and shop purchases. Be sure to mention your membership upfront when spending ANY money on resort.
Room
Our room in building 11 was spacious, clean, and nicely decorated with a good-sized bathroom. Housekeeping was mostly fine, but sheets weren’t changed for the first 4–5 days until we asked, and replenishment of coffee, towels, etc., was inconsistent. Cleaning seemed to happen late each day. Turndown service was offered just four times in our 12-night stay. Minor issues included a phone mislinked to another room and a bathroom door that wouldn’t stay shut—nothing major but not expected for luxury all inclusive.
Food / Restaurants
Food was generally good. Butch’s, Dino’s Pizza, and Kimono’s were highlights. Portion sizes have shrunk to reduce waste, but you only realise this when meals arrive—sometimes mains were smaller than starters, though staff were happy to offer extras. Restaurant bookings were frustrating; the earliest we could book was nearly a week in, which would be tough on shorter stays.
Service at the British pub was great under one staff member, but it declined once he left, with long waits and missed orders. Staff were friendly throughout, though interactions felt scripted. We waited daily at non-bookable restaurants—often up to an hour—despite empty tables not being cleared in time. It felt like the resort was over capacity for its facilities. On the bright side, Azisa at the doughnut and coffee shop was fantastic—friendly and remembered our orders.
Pools
The pools were clean and well-kept, with attentive staff and decent drinks. Loungers were padded and comfy—but hard to find. On three mornings we couldn’t get a shaded spot, even by 8:10 a.m. Sandals really needs more loungers and umbrellas to match guest numbers. Pool floats were almost nonexistent—just three total—mostly monopolised by swim-up guests.
Poolside drink service was poor until our final days, when a standout staff member, Shermano, provided excellent service at the quiet pool. He was friendly and made a great Bob Marley cocktail—others could take note.
Entertainment
Entertainment was enjoyable with fun daytime activities at the main pool. However, it was repetitive—expect the same shows and games in week two as in week one.
Beach
The beach had soft white sand and plenty of available loungers. Unfortunately, the sea was red-flagged most days. The breakwaters made things worse by trapping seaweed and creating choppy conditions. Swimming wasn’t pleasant, and the water wasn't clear. For a better beach, Carlisle Bay was beautiful and worth a visit.
Overall I felt there were not enough staff / facilities to meet the number of guests at the resort.
I don't think this is a bad resort I just don't think it had the Luxury level that i expected and have had at other Sandals resorts. Frustratingly a lot of this is fixable if Sandals invest just a small amount!
Clinton Bradley
Our room on the 6th floor has an amazing view. I can not say enough about how good and fresh ALL the food was!! I do mean EVERYTHING, from the smoothies to the steaks! The staff and crew are extremely polite and very helpful with everything!
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4.5
Google reviews (404)
Guy
We stayed for 6 days in this hotel in Antigua. We stayed at suite 12 - the suites are huge ! We will definitely come back; the rooms are huge , new , modern and clean. the staff are amazing , every each person is so kind to you and make you feel like home. The location is the best , with amazing private beach. Kids and family friendly- including nanny services, kids club with great activities for kids. Very good food and restaurants- especially the Asian restaurant.
The staff is there for you also when we needed a doctor consultation for one of the kids , they take care same day and sending a taxi to pharmacy for the prescriptions, checking on it every day. Excellent service.
Phil Lawyer
We spent a week at Carlisle Bay Resort and was blown away by the beauty, service, and attention to detail. From the moment we arrived, the staff made us feel like royalty—greeting us with chilled towels, tropical drinks, and warm smiles.
The location is absolutely stunning. Nestled between lush green hills and a calm, turquoise bay, the resort feels private and peaceful. We stayed in a Bay Suite, which was perfect for a romantic escape—spacious, beautifully designed. Waking up to ocean views and sipping coffee on our terrace was a highlight of every day.
Dining was exceptional across the board. Indigo on the Beach served fresh, flavorful dishes in a relaxed beachfront setting, while East was a more refined experience with standout Asian fusion flavors. We also loved Ottimo! for casual poolside lunches—especially the wood-fired pizzas.
Service throughout the resort was impeccable. Everyone, from housekeeping to the concierge, went out of their way to ensure our stay was flawless. We also appreciated the thoughtful division between family and adult-only areas, which helped maintain a peaceful atmosphere.
If I had to find a minor critique, it would be that some areas of the resort—like parts of the pool deck—could benefit from a little refresh. But that’s honestly nitpicking. The overall experience was world-class.
I have been here 5 times … Would I return? Absolutely. Carlisle Bay is the perfect blend of relaxed luxury, natural beauty, and five-star service. Highly recommend for couples, families, or anyone looking to unwind in paradise.
Danny Hayward
Stayed here and at Bluewaters, and honestly, there’s not much in it—they both have their strengths. If the beach is what matters most, this one wins hands down. The location is incredible, right on a stunning stretch of sand that really makes the stay.
That said, if you’re after charm and atmosphere, Bluewaters just edges it. This hotel has loads of potential, but it could do with some refurbishment.
But the best bit? Afternoon tea served to you on the beach. It honestly doesn’t get much better. A real standout experience that sets this place apart.
Bobak Kianoush
From the moment we arrived, we knew that we were among a team who love what they do.Greeted at the airport & driven to the resort,everything was organised in advance.The process of going through customs & baggage claim, chaperoned by a Carlisle Bay representative was seamless.
We were greeted on our evening arrival by Kevonne, a lovely young man who got us set up in our room & made sure that nothing distracted us from our first dinner reservation.
We settled quickly in our beautiful beach access suite & were escorted to Indigo to meet Kareem, a wonderful host & Michael, the sommelier, who was always smiling, gracious & fully engaged with our needs.
The menus across the restaurants; Indigo, East & Ottimo, give you a broad selection with something for everyone. From your favourite salads, pasta dishes, pizzas, sushi, steaks & burgers, our only concern was not to consume too much. We enjoyed an all-inclusive stay & would highly recommend it.
At Indigo, we fell in love with the staff. After a mere 48hrs, they were on first name terms w/ our entire family & Georgier, Leanne, Shantez, Jerica & Audicia, really did represent a highlight of our dining experience. Nothing was too much & the service could be described as nothing short of exceptional.
Somewhat awkward subject is how much service represents too much or too little?! On an all-inclusive experience, you want to be afforded enough attention so as not to feel neglected, but you also don't want to be bothered unnecessarily. At CB, we always felt that the staff were attentive at all the right times. They were discrete & always sensitive to our 'private' conversations or family moments.
We should note that our beach service from Len, encapsulated this perfectly. He was always there when we needed something, never hovering, never missing for long periods.
As a team, the staff understood our needs perfectly, and as much credit as the individuals deserve in this regard, the management are also worthy of immense praise & credit.
East is the Asian dining experience & the choice & quality is again exceptional. Michelle was a wonderful host, Jerica & Samaya became friends who made us excited about going back. Michael, the sommelier, seemed to be everywhere, bringing a smile to our experience and even encouraging our little boy, to eat his broccoli. Which he did. The staff have left an indelible impression on my family & I that will last as long as memories of the beautiful geography of the Bay itself.
On that note, the waters are calm & clear. In march, the weather was perfect & the occasional rain worked wonders to cleanse the air & give you a break from the otherwise perfect heat & slight humidity.
The tennis facilities & tennis coaching are excellent, no matter your skill level. There are paid lessons & complimentary group clinics. The kid's club (for 3+), is an incredible resource. Leaving your kids can be tricky, but the staff at kid's club were just as special to our children as the other staff elsewhere had become to our entire family.
The Jetty Grill is also an incredible dining experience & though it is adult only, there's a weekly bbq w/ a live calypso band where children are welcome.The water sports team are outstanding.There are paid experiences, but canoes, pedalos, snorkels & masks are readily available for free on a first come first served basis.
There are so many members of the team that I have failed to mention, but one we cannot forget is Vida from housekeeping.She was able to restore our suite to the check-in condition. Not just a daily turn down service, but incredible pride & attention to detail. Every evening, she made the idea of returning back to the suite a complete pleasure.
We have had a beautiful experience at CB & as noted,aside from the magical culture & geography of Antigua, CB have done an exceptional job of bottling all of these elements for a once-in-a-lifetime experience. One we hope, as our family grows,
we will be able to experience as many times as we possibly can.
Ana Pereira
I am very disappointed with my stay. The cost of the hotel is far too high compared to what is actually offered. You pay more than 1000€ per night and , if you consider this a leading hotel of the world, oh well, we’ve stayed in hotels less expensive and want better.
The water pressure in the room is very weak, and the temperature constantly fluctuated—either burning hot or freezing cold. The hotel itself, including the room and furniture, is in serious need of renovation and improvement. To make things worse, we waited over 1 hour and 30 minutes , almost 2 to be precise, to be served at the Italian restaurant, which was completely unacceptable.
When we asked why it was taking so long, they informed us they have received lots of requests, but everyone that came after us, was served first. The experience did not match the price at all.
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Escape to the heavenly Caribbean hideaway that is the East Winds, for an unforgettable holiday on the sublime shores of Saint Lucia. Tucked away among tropical gardens, beside a stunning, sun-kissed beach, this exceptional all-inclusive resort is an...
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4.7
Google reviews (147)
Abigail Jones
My partner and I have recently returned from a week's stay at East Winds - we initially chose to stay here because of the excellent reviews it has already received, which we can only echo having experienced it ourselves.
East Winds is a special place, because of how beautiful and serene it is, and how thoughtful, welcoming and friendly every member of staff is. It's set in a tropical garden, with amazing plants, trees and wildlife everywhere - there was a mango tree outside our cottage, and we saw hummingbirds flying around our terrace every day. The rooms are lovely - beautifully decorated with plenty of space, a big comfy bed and a fully-stocked fridge with soft drinks, beers and wines. The resort overall is gorgeous, with great pool and beach spaces - both of them have plenty of sunloungers so you never need to worry about finding a good spot at any time of day.
A real highlight was the food and drinks - breakfast and lunch are buffets which were always really varied and delicious (I think I had a chocolate mousse almost every lunchtime, they were so good!). Dinners are a bit more formal, with a 4-course menu every night - the dishes were always really high quality, and we left every meal full and very happy! Drinks were great as well, cocktails were always really tasty and a great range of wines for dinner - the rum tasting session was really fun as well.
The best thing by far about the resort was the people - we've never felt so welcomed to a hotel before! Every single member of staff was so lovely, really welcoming and friendly, and our experience would not have been as amazing as it was without them.
While it was our first time at East Winds, we met plenty of other guests who had returned multiple times - we look forward to hopefully being among their number and coming back soon.
Kathleen Ellis
Just back from 10days at east winds resort
It was the best holiday resort I have stayed at
The staff were all so helpful and attentive Jermaine your omelettes were the best I have ever tasted and perfectly prepared.
Michal the Wild Sex Cocktails (the recipe I gave you) were the very best and delivered to us at the pool and beach always delivered with a smile.
All in all the place is the perfect place for a relaxing holiday good food fine wine and excellent service by wonderful caring people.
Adelsia Andrew
Enjoyed a lunch pass for two and I definitely will be coming back. Being a local the experience was just like as if I were a tourist.
Andrew Elder
Fantastic time spending 10 days here with my wife in our 30s. It was my first time but my wife has been many times in her life.
Special shout-outs to: Titus, Windel, Sylwia, Septima, Selma, Angel, Linton, Harry and many more I'm missing here! They made it an especially nice time.
Resort: Small with
Catherine Haynes
Fantastic property. Enjoyed ourselves. The beach is awesome.
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A blissful holiday experience awaits at the magnificent 5-star O2 Beach Club & Spa, an imposing haven of relaxation and fun in the sun-kissed Caribbean island of Barbados. Immerse yourself in style, luxury and attentive hospitality in this glorious...
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4.5
Google reviews (604)
Megan Lane
Just came back from a lovely week at O2. We stayed in the Sunrise building where we had a gorgeous ocean view and a beautiful large balcony with comfy furniture. The staff at the hotel are incredible, so accommodating and so friendly. The food is good. We loved dining at Oro and went there twice. We also were happy with the options at Elements. The one meal we didn’t love was at Brisa, but it’s all inclusive, so you can go have another dinner! I really enjoyed the Oasis bar where I got iced coffees and banana milkshakes. The swim up bars were fun too. The beach was beautiful but the water is a bit rocky, so I wish I had brought water shoes. The resort is a short walk from nightlife in St Lawrence Gap. We had a great time and hope to return.
Nexa M
Our stay at O2 Beach Resort and Spa was nothing short of incredible. From the delicious food to the beautiful facilities, everything was absolutely top-tier—but what truly made our trip unforgettable were the amazing people.
We met Thandeka on our second-last night, and even in that short time, her warmth and kindness left a lasting impression. Holando, our poolside bartender, was one of the highlights of our trip—friendly, genuine, and always ready for a great conversation. Chef Simone at Brisa is a true talent—her food was extraordinary, easily some of the best we’ve ever had. Shakera was always smiling and made us feel instantly at home, while Lael, our concierge, was incredibly helpful and attentive, handling every detail with care and professionalism.
And Damisha…. simply an angel. We met her early in our stay and felt an instant connection. Every time we crossed paths, she greeted us with the warmest smile and kindest energy—it truly meant a lot.
Everyone we encountered, even those we haven’t named, played a part in making this the best experience we’ve ever had. The team at O2 is something truly special.
Thank you all for the incredible memories—we can’t wait to come back! 💜💜💜
Kayley Lake (Travelfit by Kayley)
My family had a wonderful time here. I was worried it wouldn’t be family friendly but it was absolutely perfect! (They have an adult only side and a kid friendly side) Loads of activities for families too! Food was great. Rooms are stellar. Views are amazing. Beach a bit rocky but still gorgeous.
Dorine Preis
Not the luxury resort we were expecting. From the onset the reception staff was not accommodating. They ranged from pleasant but not helpful to a bit surly. The service staff on the other hand was very pleasant. Two of the pools were attractive but because of their odd shapes were not meant for swimming, just dipping. The third was on a rooftop and small, but cozy. While the food was included, it was only available during certain hours. If you missed the breakfast or lunch hour the only option was a grab and go cellophane wrapped sandwich or granola. Rooms and internal hallways were stark and on the industrial side but the bed was comfortable and the shower large and accommodating. Apparently they have a shortage of towels and we could never get the additional wash cloths we requested. Because of its location the waters here are choppy, not the calm Caribbean Sea we looked forward to. Also, the resort is located in a very crowded somewhat run down part of Barbados. In the past we stayed in the area north of Bridgetown and that is where we would go in the future.
Priya G
A small boutique hotel with a touch of luxury.
We had a very relaxing time at the O2 and glad we chose this for our first time in Barbados.
It’s a 15 mins taxi ride (53BBD on way to hotel, 80BBD on way back) from the airport. From the outside it does not look like a 5 star hotel and is on a road with lots of local restaurants and bars. Inside the experience is of beauty and luxury.
It’s a small resort and had everything we needed. Very clean. Typical crowd: middle aged some with children (10 years +). Very few young children during our stay in the Easter school holidays. Not much to do for younger kids. Music in the evenings was mellow. Ended by 10pm. Few activities and some are not inclusive. Plenty of bars and restaurants for a small resort. No problem booking restaurants for dinner. 3 pools which are good to cool down in but not for serious swimmers. Great pool bars. Amazing cocktails. The ocean area is small so you can’t really have long beach walks and the sea is too rough to swim in. Great if you want to take in the sun, ocean sounds with a cocktail or two! Friendly bar staff and some pool/beach side service.
The rooms are good sized with large bathrooms. We had a room in the adults only section overlooking the pool and ocean. Beds were great. Amenities not restocked which was a let down and housekeeping hit and miss. Soundproofing not great. AC worked well which was a nice relief from the humidity.
The best thing about this resort is Oro restaurant. A truly luxurious experience. The other restaurants were fine and the food was generally good. They accommodated dietary requirements better in some restaurants such as blufin (thanks chef Paul) and Oro. You can pre-order food if you know what you want to eat. Being on holiday, I prefer a break from thinking about what to cook so personally would prefer some options I could choose from. Food in buffet did not show allergens which made it trickier to find safe food to eat without someone to guide us. Quite often the servers did not know the ingredients so they had to find a chef.
Overall it was a great experience. For another trip to Barbados I’d definitely explore other parts of the island but no problem recommending O2 as a good hotel if you don’t want to be too far from the airport.
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Welcome to Round Hill Hotel & Villas, a hidden gem nestled on a secluded 100-acre peninsula in Montego Bay, Jamaica. Escape to a world of unparalleled beauty, impeccable service, and timeless luxury at our iconic Caribbean resort. Just a short 25...
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Google reviews (714)
Isaac Dann
All around amazing experience at Round Hill. The property is beautiful, timeless and pristine. The beach is perfect and the staff was fantastic. Special shout outs to Colleen, Shashana and the kitchen crew at Villa 10. They took great care of us, made breakfast an experience and kept the vibes high every morning. Also Bunny the groundskeeper at Villa 10 is an artist. Pristine property.
Owen on the bell staff was very kind and helpful and went out of his way to help us rent a guitar for the weekend.
Gavin was great on the concierge staff.
We also did a catamaran adventure one day. Thanks to Captain Sardine and his very fun crew. Shout out to Kenroy for guiding the snorkeling adventure and making it very memorable!
Round Hill is an amazing property with a fantastic staff. 10/10. Anyone who gets the privilege to stay here is lucky!
Omar Drummunds
I have never felt so relaxing and pleasant at the same time. I am in love with the round hill hotel and Villa. The food and beverage are enchanting it was a life time experience 😋
DME TV
I have stayed at a dozen hotels in jamaica. This was on the top of the list of best stays/experiences ever. The friendly and helpful staff were there for every need of mine. Thank you so much.
Jason Allbert
As our taxi driver shared with us, you need to find a Jamaican resort that suits you. Round Hill suited my wife and I perfectly -- 110 acres of quiet beauty with multiple nooks to find rest and renewal. It's a unique property in the Caribbean. And the people! That's what makes all the difference. Sure, anyone can nitpick little things (yes, the rooms could be more soundproof; and there are young children), but the genuine hospitality of the staff coupled with the heritage-feeling of the resort create an absolutely perfect "home." Quiet setting. Beautiful walks. Delicious food. Smiling, devoted resort employees. This place is one of a kind. We met a couple from Denmark who have been coming for 30+ years. We would love to do the same thing.
Natasha Small
First thing is the staff is very friendly, I stay for three days and I wanted to stay 😊 the ocean view is amazingly beautiful, don't get me started on the food, Located In Hopewell Montego Bay the resort has a private beach and a pool overlooking Montego Bay, the cruise ship terminal is right there too they also have a kids club and nanny service 😁 your vacation will be one to remember 😄 ❤️
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Located on its own stunning peninsula, Sandals Grande St Lucian is a remarkable getaway as a romantic holiday. Welcoming adults only, the sophisticated style of the resort offers a retreat of relaxation with world-class amenities. Dine at one of 12...
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4.5
Google reviews (3156)
Eric Cole
I can't rate our experience high enough. We came for our 25th anniversary and our trip was amazing. The resort was well taken care of daily. Very clean. The restaurants and food were great. We had fun at the main pool daily with all the activities. The service was also great. The only thing I would say is I found a few of the bar tenders to be a little grumpy but overall great experience. We met some amazing people which we will never forget. We set up a few excursions through the resort which were phenomenal. Again, we just can't say enough. Thank you Sandals Grande St. Lucia for an unforgettable experience!
Julie Cabucio
The staff was so friendly and very helpful. They could not do enough to make sure we were happy and enjoying our stay.
The night activities were great. Club Sandal's and Tamara in Loyalty made sure we had everything we needed and treated us like we were the only ones there.
Zion in the activities department was also amazing. He made sure he greeted us with a smile and a hug every time we saw him on property.
Rachel at the Spa was amazing. My massage and facial were fabulous.
Peter at the swim bar took very good care of us!!!
The food at every restaurant was delicious.
It was our 4th time there and we cannot wait to go back to see our Sandals family! ❤️
Katie Love
My husband and I came to St. Lucia and stayed at the Grande for our honeymoon last year. We were blown away by the beautiful views and wonderful staff. When we got back home I immediately booked to go back for our one year anniversary trip and St. Lucia did not disappoint!! The resort itself overs a wide variety of food options and multiple bars. It is a perfect place to relax and enjoy time together. The best part about Sandals Grande is the staff. We made friends with one of the best bartenders, Jelani, who we will always remember. He not only took care of us but made us feel like family. Our photographer, Jayda, encouraged us to step out of our comfort zone and she produced gorgeous pictures of us. (Not to mention she was very patient when I almost passed out last year during our photo session.) Other honorable mentions include Denson who was another fantastic bartender, Gania who made us laugh and kept us entertained, and Gina who helped us book our next Sandals vacation. Overall, the resort deserves 5 stars and we will continue to come back!
lloyd trader
Beautiful resort, amazing employees and picture perfect location. Honestly everything about this trip was a 10/10. Beach was gorgeous, water was pristine and the result was well kept and clean. We loved the restaurants, Gordon's, Barefoot by the Sea and Toscanini's in particular. The pool bar, manned by Peter and Francis was top notch, and you've got to try all 3 of Peter's special drinks. He's been there 20+ years and for good reason. He offered outstanding customer service and consistently excellent drinks.
Fav was our server when we ordered pool side service and she was excellent as was the food. The conch fritters and jerk chicken lollipops were worth coming back for.
Housekeeping and overall hospitality were 5 star offerings and were constant reminders that you get what you pay for.
Can't recommend this resort highly enough. It was our second trip and well definitely be making a 3rd.
Dave Jenner (DJ)
Beautiful hotel, superb beach and it's great for snorkeling. Rooms are good with great views. Superb food, the Indian restaurant is amazing. Very busy at times, with lots of weddings. Something for everyone. A bonus is being able to use the 2 other hotels, The Halcyon 20 mins away, fantastic Italian restaurant and more intimate with great staff there. La Toc 50 mins away had superb views and superb views.
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4.1
Google reviews (88)
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Relax on soft white sand or plunge into the refreshing turquoise waters of Barbados Sea during a luxurious escape at the 5-star, adult-only The House Barbados An Autograph Collection All–inclusive Resort, in Barbados. Here you will find a choice of...
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4.1
Google reviews (88)
John Horton
Phenomenal place with extraordinary staff! We have been MANY places, and generally have "been there done that, what's next?"....but The House and Barbados may be on our..."we really ought to do that again" list!
Benjamin Föckersperger
One of the best hotels on the island! For an all inclusive hotel it is really a great place. Not the typical tourist trap... Will book it again next time I come ;) all rooms are right at the beach, turtles came by at night to nest. The food was delicious and they have two more properties next door, where you can eat as well.
Rooms always cleaned up and fresh towels. Just perfect. Also no kids! So good to be in silence and enjoy the atmosphere
Heather Pafchek
The House was a wonderful situated boutique hotel on the most beautiful beach. The staff was very attentive and very sweet. A shout out to Andrew and Kobie (spelling on Kobie). They were great at their jobs and were so personable. The food was great and the bar was always hoping. From oysters and champagne on the beach to the rum punch being served beach side, we had a fabulous time.
KIMBERLY LANDERS
My husband and I stayed at this resort for our Anniversary. We were very disappointed in the customer service. They gave us a room that did not lock. Only the first door locked not the second door that’s used to enter the room. We had to push furniture up against the door to feel safe the first night because no one could help us. The next day we communicated with them about our door not locking so they assured us it would be fixed. My husband and I went back to our room after being provided a different key. The door was already unlocked so we assumed the key was working. We left back out for awhile and upon entering our room the second door did not lock. We made CS aware and they again told us they had it fixed. Well my husband seen the staff climb over the balcony and went in thru the patio door to unlock the door so we could enter our room. Once again no one was available to fix the lock. Again we had to push furniture up to the door to feel safe. Next issue the room had a smell. It reminded me of a sewer smell. We asked staff if we could change rooms and they told us the resort was sold out. So we was forced to stay in that room with sewer smell. Lastly, we scheduled a massage a week before arrival. When we went down to the spa no one was there. We waited there almost an hour an no one showed. They finally told us the lady who works in the spa called in. I asked why weren’t notified instead of wasting an hour of our day sitting here. No one had an answer for us. Our Anniversary trip was ruined. Not to mention the amount of money spent to get to Barbados
Dhwani Rajvaidya
I am incredibly disappointed with the management of the Elegant chain . We had a confirmed booking at Waves Barbados, but they changed our hotel last minute, offering us their sister property, The Coral then The House etc. This was extremely inconvenient and caused a lot of stress as we had planned everything around staying at Waves.
To make matters worse, communication was dreadful. They took ages to reply to our emails, leaving us in the dark and anxious about our accommodation. This level of service is unacceptable, especially given the reputation and cost of staying at such an establishment.
I sincerely hope our stay improves, but this has left a very bad taste in our mouths.
Avoid if you want a hassle-free vacation.
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Up to 10% off
4.6
Google reviews (22)
Caribbean Special Offers
Prices from
£2489
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover all-inclusive bliss along the stunning stretch of white sand at Galley Bay Resort and Spa. Equipped with a gym, spa, jogging track, choice of pools and restaurants, this Caribbean jewel invites you to be as active or as relaxed as you prefer....
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Up to 10% off
Up to 10% off
Up to 10% off. All savings are already applied to the prices shown when travelling between 11th April 2026 - 20th December 2026 **Blackout Dates Apply
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4.6
Google reviews (22)
Adelle Muller-McKinstry
Galley Bay Cottages was a cozy and peace spot. We enjoyed having a kitchen and balcony. The host was incredibly helpful. We highly recommend these off-the-beaten path cottages.
Siddiq Mohammed
Service is really great, clean rooms, beautiful views, the road are very terrible, please get a jeep or van to navigate.
Bella
Beautiful Caribbean style cottages with a breathtaking sea view and constant gentle breeze. The host is kind and helpful. Bath toiletries and kitchen items are provided. If you're cooking, you only need to purchase food ingredients, as a variety of seasonings, olive oil, vinegar, tea, coffee, even paper towels are on hand. The host's attention to detail is phenomenal. Be prepared to walk up a steep driveway and several steps, but that's just the added benefit of exercise. A recommended stay!
Eric Gunter
Back again once again at the Cottages, I believe for our 5th visit to the beautiful island of Antigua. Always a consistent experience; a well-kept and -appointed, somewhat secluded spot. The beauty of the location is it's only minutes from the port area of St. John's, so you're not far from things you need. Car optional if you don't mind a bit of walking and/or using public transit. Galley Bay Beach was red-flagged every day this time, and there are no lounge chairs to use, so hint: bring a hammock! Marco takes great care of us time and time again.
Sandi Nelles
We come to these cottages year after year. The beach is a 5 minute hike but I'd rather sit in my private tropical paradise anyway. Well appointed kitchen so we cook our own breakfasts and some dinners. We have stayed in them all. Spice this year. Propane bbq for grilling. Decent grocery store 10 minutes away so you don't have to drive in the hell of St. John's!
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Up to 35% off
4.5
Google reviews (643)
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£2679
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Embrace luxury Caribbean living with a magical holiday at the 5-star The Landings Resort and Spa - All Suites, on the captivating island of Saint Lucia. Enjoy tropical relaxation stretched out beside turquoise waters, or immerse yourself in exotic...
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Up to 35% off
Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 29th April 2025 - 4th January 2026 **Blackout Dates Apply
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4.5
Google reviews (643)
April Jones
From the moment we arrived, our stay at The Landings Resort and Spa in St. Lucia was nothing short of perfection. This is truly a five-star experience in every sense of the word, and we cannot recommend it highly enough.
The staff are absolutely incredible – genuinely warm, attentive, and always ready with a smile. From the front desk to the beach attendants, everyone went above and beyond to ensure our comfort and happiness. A special shout-out to the manager and director; their leadership clearly fosters an environment of excellence and professionalism that permeates the entire resort. Any request, no matter how small, was handled with efficiency and grace, making us feel truly valued guests.
And the food! Oh, the food! Each meal was a culinary delight. The variety of options, the freshness of the ingredients, and the expert preparation meant that every dish was a memorable experience. Whether it was a casual lunch by the pool or a romantic dinner overlooking the ocean, the quality and presentation were consistently outstanding.
The atmosphere of the resort is simply breathtaking. The lush, manicured grounds, the pristine private beach, and the elegant, spacious accommodations create an immediate sense of tranquility and luxury. We loved waking up to the sound of the waves and enjoying our morning coffee on our private balcony. Every detail, from the decor to the lighting, contributes to an ambiance of sophisticated relaxation.
Beyond the key highlights, the "etc." truly adds to the charm of The Landings. The spa services were heavenly, the activities offered were engaging, and the attention to detail throughout the property was impeccable.
If you're dreaming of a luxurious, rejuvenating, and absolutely flawless getaway, look no further than The Landings Resort and Spa. It's a slice of paradise with a team that makes it shine even brighter. We're already planning our return!
Stefani Scott
I will first start out with I am particular, but also just go ahead and book the trip because you won’t regret it. I researched this trip thoroughly as I do all of our trips, especially as a family of five. I picked The Landings because it seemed like the most luxury resort for families with an all-inclusive plan, the perfect room for us and trust me when I say they did not disappoint.
Everyone was incredibly accommodating and incredibly kind. We’ve gone to several islands and I will say the St. Lucian people are the nicest (besides the employees/manager at the Cap 5 min away.)
We did the three bedroom marina view Villa and I was hesitant. I love to have an ocean view/Beach view, but that was all they had available. Honestly, I would do the room again. The view was still so gorgeous and we had the hot tub on the deck that was utilized every single day. Also, we had three bedrooms and four bathrooms, along with the kitchen, living room, laundry and two dining areas- what more do you need?
The drinks were also very good which that can be a problem at some resorts, also the coffee, so good!!! (Stellar I miss you) I’m trying to re-create my iced lattes and they’re just not the same!!! I also still crave the breakfast! My kids loved the pasta bar, and the fresh fish and rice and veggies fresh and yummy!
Another important factor, the beach! You never have to wake up early to get beach chairs! How incredible is that? The beach is so nice, the water is so gorgeous and calm and clear. It is absolutely perfect for kids of all ages which is a huge deal! They also offer water toys and even tubing which I thought was really cool because I felt comfortable with my kids going tubing in the ocean which normally I’m not.
If you’re on the fence about booking, just go ahead and do it you will not regret it! Even the head supervisors and managers would come in and check in on us and chat with us, it was truly just a wonderful experience and we all didn’t want to leave! The only thing to consider is how far you are from the airport, but you can arrange transportation and I highly suggest doing the VIP fast track and also the departure lounge so you can skip all the lines. A boat day is also a must! Feel free to email the resort with any questions before your arrival, there are also super quick to respond, which was really nice!
Evan Potash
The place is amazing all around. Great value, but the people that work at the landings were the most remarkable. I was impressed by the service from all but Amit, the manager from food and beverage went above and beyond. He deserves to run a resort one day. He truly cares about the client experience. Kudos to all! Thank you and we'll see you again next year.
Stephanie Holowaty
Just came back from an amazing stay at The Landings! We stayed in a beachfront walk out room with a plunge pool and butler. The rooms and patio were incredibly spacious and very well maintained.
You are just steps away from the beach which was not very crowded and always had plenty of chairs available.
We opted for the all inclusive package which worked well for our family of 5. Ate at all restaurants on property and had plenty of options for adults and kids. My kids especially loved dining on our patio everyday at lunch!
Highly recommend staying here!!
Philip Wolstenholme
Good location but overpriced for the level of service and accommodation. The “plunge pool” for our 3 bedroom unit was a small outside tub for no more than two people. Breakfast buffet was good and other meals average for the price.
Front desk argued with us and misled us on two occasions with a vague later apology.
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400$ Resort Credit*
4.8
Google reviews (334)
Caribbean Special Offers
Prices from
£2719
Based on 7 Nights, Half Board, Including Flight & Hotel
Enjoy boutique luxury on gleaming Caribbean shores with an indulgent 5-star escape at Calabash Grenada. Nestled amidst palms, just steps from soft sands and glistening waters, this supreme holiday hideaway provides a haven of rest and relaxation for...
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400$ Resort Credit*
400$ Resort Credit*
*Enjoy 400$ resort credit to spend at the hotel when you travel between 9th March 2025 - 15th December 2025 **Blackout Dates Apply
*Enjoy 400$ resort credit to spend at the hotel when you travel between 9th March 2025 - 15th December 2025 **Blackout Dates Apply
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4.8
Google reviews (334)
Lauren Parker
Honestly the service is top notch. They go above and beyond and made our trip so special. We took a mother daughter sweet 16 trip and I am afraid my daughter will have a hard time not being so spoiled! Everyone was so kind to us and they celebrated her birthday every chance they could. They are not at all pushy or lurking but as soon as you need anything they are there to help. It is truly the best friendly service you could imagine. I think barefoot luxury is a great description - not too formal but yet extremely professional. They welcome you into their family and trust me you want them to be your family!
The grounds are so beautiful (so many pretty flowers) and the property is not crowed. Just enough guest to mingle if you want but you could also easily keep to yourself. We meet some very nice people. Even with guest on the beach it felt so relaxing and it never felt like anyone was on top of you. One morning we had the pool all to ourselves and we were able to listen to our audiobook without headphones.
Breakfast is so good and we loved everything. We preferred to eat at the beach in the morning for the view and then walk over to a beach chair. My daughter loved their Caesar salad for lunch and the fruit was very fresh and tasty. We recommend a pool noodle to float in the very calm water.
We enjoyed all the property offered. Water aerobics was fun, a social highlight and we had a great sip and paint. Tea time was nice treat for us and we enjoyed the fruit tasting at the beach bar. Just enough to do to keep your day interesting between beach and food! Our favorite time was late afternoon relaxing on our deck in our robes and enjoying the views of perfectly dotted palm tress. We will return and we might even bring the rest of our family next time!
roger singh
**Review of Steven H. and Abigail at Calabash Customer Service**
I recently had the pleasure of experiencing exceptional service at Calabash, where Stevens H. played a pivotal role in making our reservations and ensuring that every detail was meticulously attended to during our dining experience.
From the outset, Steven demonstrated remarkable professionalism and dedication, accommodating our party of 20 with ease. He was attentive to our needs, ensuring that no detail was overlooked from the starters all the way through to dessert. His organizational skills and proactive approach fundamentally contributed to the seamless flow of our dining experience.
Furthermore, I would like to highlight Abigail, who assisted us throughout our meal. Her attentive service and warm demeanor added to the overall enjoyment of our evening. Abigail was not only efficient but also provided insightful recommendations that enhanced our dining experience.
Together, Stevens and Abigail exemplify the highest standards of customer service. Their commitment to excellence and their ability to create a welcoming atmosphere truly set Calabash apart. I wholeheartedly recommend this establishment for anyone seeking a memorable dining experience, and I look forward to returning in the future. The professionalism displayed by Steven and Abigail is indeed the backbone of this company and a testament to the caliber of service they provide.
Richard Strother
Amazing warm friendly place. An oasis of civility. Excellent dining. Sail a Hobie Cat, snorkel, swim, scuba, tennis or lounge. Breakfast by the sea. Take the room one up from the lowest price. More gracious. We were there for 5 days. Never left except to scuba or sail.
D Brunner
Amazing boutique hotel in Grenada. The food was outstanding. The staff engaging and knowledgeable. Best place to stay on the island. Our first but certainly not our last time to visit. Having breakfast served on the patio was incredible.
Magnus Garrioch
A fabulous Hotel with exceptional staff, food, accomodations and location. The vibe is upscale, quiet relaxation in outstanding gardens with a pretty white sand beach alongside the beach bar and private jetty. Food is fine dining, beautifully cooked. Will definitely return.
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Prices from
£2829
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to a tropical hilltop hideaway on the paradise isle of St Lucia at the charming Ladera Resort. This adults-only boutique hotel features a unique collection of romantic suites that will become your private holiday haven. Sit back on a romantic...
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Up to 40% Off and $200 Resort Credit*
Up to 40% Off and $200 Resort Credit*
*Up to 40% Off & enjoy $200 Resort Credit to spend at the hotel. All savings are applied to the prices shown when travelling between 1st May 2025 - 19th December 2025. Resort Credit is applicable per room per stay. **Blackout Dates Apply
*Up to 40% Off & enjoy $200 Resort Credit to spend at the hotel. All savings are applied to the prices shown when travelling between 1st May 2025 - 19th December 2025. Resort Credit is applicable per room per stay. **Blackout Dates Apply
Stay 7 nights, Pay 5 nights *
4.8
Google reviews (186)
Caribbean Special Offers
Prices from
£3269
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Enjoy unrivalled all-inclusive luxury in the Caribbean at the exquisite Hammock Cove Antigua. This divine 5-star boutique hotel offers an unforgettable taste of paradise, combining impeccable accommodation, gourmet dining destinations and superb...
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Stay 7 nights, Pay 5 nights *
Stay 7 nights, Pay 5 nights *
*Stay 7 night(s), Pay 5 when you travel between 7th June 2025 - 31st October 2025. Free night(s) is/are already included in the price where applicable. **Blackout Dates Apply
*Stay 7 night(s), Pay 5 when you travel between 7th June 2025 - 31st October 2025. Free night(s) is/are already included in the price where applicable. **Blackout Dates Apply
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4.8
Google reviews (186)
Alan Brothers
I cannot write a review that does justice for Hammock Cove Resort. I can't speak highly enough of the team and the service they provide. D was the best ambassador, and I felt as if I were talking to an old friend when Troy visited our table for lunch or dinner. The same was true for Priscilla. Having your very own plunge pool at your villa is the best, although it does make it hard to leave your patio. From the moment we checked in, the level of service was amazing. The cleanest room and just a great experience overall. Emily, with Elite, also does a great job with the reservations and assists in any way needed. The best...
Jude Scheidt
We were at Hammock Cove for 5 nights and it was a wonderful experience! We traveled with another couple and requested villas next to each other which they were able to do. If you can get a villa on the ocean-facing side the view is incredible! All of the staff were friendly and happy to help or just say hello. Our "ambassador" even carried patio chairs over to our villa so the 4 of us could sit together. Service, however, was slow. Be prepared to wait 20-60min for drink or food orders on the beach or to the room. The ambassador system in general is clunky—there were several miscommunications and it was unclear what could/should be done via ambassador and should be done at the front desk.
Food: Room service dinner was pretty underwhelming (calamari should never be in stick form) but Lighthouse dinners were excellent and they even made special menu items for our vegan friend. The beach BBQ was also really enjoyable, grilled lobster on a Caribbean beach is hard to beat.
Activities/Excursions: The Pink Panther tour was a wonderful way to see the island with a knowledgable guide. The Calypso Cat boat was an unforgettable experience. We swam alongside sea turtles and and the crew were so fun to be with.
We got to see a couple other resorts and we appreciated how small Hammock Cove was in comparison, much quieter and more walkable. Also being walking distance from Devil's Bridge was a bonus. The villa itself was incredible—bed was comfortable, blackout shades were good to have as we faced East, the mini bar was well-stocked and kept us very happy. We'd love to come back!
Kris Hodges
Fantastic experience! Service is top notch. Meals were delicious. The villa was spacious and very comfortable. The private pool at the villa was relaxing. Plenty of things to do or just lounge on the beach or large pool that overlooks the ocean. Highly recommended!
Alena Mulvehill
An all-inclusive boutique resort with 54 private villas. Staff is friendly and engaging. Very humble Michelin chef. Variety of dishes, menu changes every night, and plenty of beach chairs. Staff serves drinks and lunch right by the main pool and on the beach. Every day, the menu changes on the beach. Every villa has its own pool. The only downside is that there is no nightly entertainment.
ISABEL CASANOVA
Our recent stay at Hammock Cove was nothing but short of exceptional! From the moment we arrived and until we departed, Tracy and Samantha warmly welcomed us and set the tone for an unforgettable vacation. The ENTIRE team went above and beyond to ensure our stay was nothing but AMAZING! Shout out to our ambassador Sheldon, the breakfast crew Azsa and Tyra, our driver Paul, Sophia from the Lighthouse, and Jayden from the beach crew.
The rooms were impeccably clean, spacious, and the private pool overlooking the ocean was breathtaking. We appreciaed every meal and the varied cuisines were exquisite. What truly set Hammock Cove apart was the warmth and hospitality of the staff. If you're looking for a luxurious, relaxing, and impressive getaway, this is the place to visit. We are so thankful for the unforgettable memories and hope to return in the near future.
Isabel and Tony
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Up to 65% off
4.9
Google reviews (228)
Caribbean Special Offers
Prices from
£3469
Based on 7 Nights, All Inclusive, Including Flight & Hotel
An exciting holiday adventure awaits at Serenity at Coconut Bay, a luxurious couples-only suite resort in the exotic Caribbean island of St. Lucia. The lavish accommodation at this getaway in the sun features spacious plunge pool suites with a host of...
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Up to 65% off
Up to 65% off
Up to 65% off. All savings are already applied to the prices shown when travelling between 1st June 2025 - 2nd January 2026 **Blackout Dates Apply
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4.9
Google reviews (228)
Harjinder Grewal
We stayed at Serenity at Coconut Bay for our ten year wedding anniversary in the premium plunge pool butler suite. A truly wonderful experience! Every staff member ready to go above and beyond with the service to ensure our holiday was unforgettable. Nightly performances were highly entertaining.
We had the pleasure of having our butler McGregor take care of us during our stay at Serenity, and we can’t speak highly enough of the service. From the very first moment we arrived, McGregor made sure everything was perfect. He was always there to help, whether it was making a dinner reservation, offering great suggestions for things to do, or just ensuring our room was stocked up with our favourite drinks and snacks.
McGregor was always there when we needed him, but never intrusive – just the perfect balance of being helpful and respectful of our privacy.
On top of that, McGregor was warm, friendly, and made every interaction feel personal. It wasn’t just about getting the job done – it was clear that he genuinely cared about making our experience memorable.
We’re truly grateful for his exceptional service. It was one of the highlights of our trip, and we’d be thrilled to have the chance to experience it again.
Catherine Francaviglia
A Honeymoon in Paradise: Our Unforgettable Stay at Serenity at Coconut Bay
From the moment we arrived at Serenity at Coconut Bay in Saint Lucia, we were enveloped in luxury and romance. The resort's serene ambiance and attentive staff made our honeymoon truly special.
Our suite was a haven of comfort, featuring a private plunge pool and a hammock for two. The personalized wet bar and 24-hour room service allowed us to indulge at our leisure, ensuring complete privacy and relaxation.
The personal butler service exceeded our expectations. Kimberly was absolutely AMAZING. From unpacking our luggage to arranging dinners and excursions, every detail was handled with care. The discreet service box for meal deliveries was a thoughtful touch that enhanced our experience.
Dining at The Greathouse was a delight, with gourmet meals crafted from local ingredients. The option to dine in our suite or at the resort's various restaurants provided flexibility and variety.
Serenity at Coconut Bay provided the perfect blend of luxury, privacy, and adventure. It's an ideal destination for couples seeking a romantic getaway. We left with hearts full of joy and memories that will last a lifetime.
Frank Lauria
We just returned from an incredible stay at Serenity at Coconut Bay, and we can’t say enough good things about this resort. The experience was peaceful, luxurious, and exactly what we needed—but what truly made it special was the amazing staff who went above and beyond every single day.
Our butler, Davidson, was absolutely outstanding. He was there for us daily and never missed a beat. Every afternoon, without fail, he’d run to the Treehouse to get me some of the best jerk chicken I’ve ever had. That kind of personal attention is rare, and Davidson made us feel truly pampered.
Kevin, one of the bartenders, took wonderful care of Donna. Anytime she wanted a drink (and sometimes even when she didn’t ask), Kevin made sure something fun and refreshing magically appeared. We appreciated his energy and hospitality—he made us laugh and kept the good vibes going.
Ray was our unofficial weatherman and another fantastic bartender. Each day he’d cheerfully update us on the weather. Even when clouds rolled in, Ray would reassure us, “Oh, that’ll pass in two minutes.” And sure enough—he was always right. He kept us smiling and relaxed, rain or shine.
This was our first time at Serenity, and thanks to this incredible team, it certainly won’t be our last. The resort is beautiful, the food and drinks are top-notch, and the atmosphere is perfect for unwinding—but it’s the people who make this place truly special.
Thank you to Davidson, Kevin, Ray, and the entire Serenity team. We’ll be back!
Alessandro Castellani
My wife and I stayed at Serenity for our honeymoon for 10 days and could not recommend them enough. Everything was beyond our expectations. The food was excellent for every meal. Even the all day snacks at the pool or room service was very good. We were originally worried that there was only one restaurant on the premises, but we got everything on the Greathouse menu and it was all excellent and we went every day. The daily breakfast to the room is also a great way to start the day. Delivered on time each day. You also have access to the bars and restaurants at Coconut Bay, which we did one night, but Greathouse is the best. The property was very clean even the bathrooms by the pool. The rooms are spacious, comfortable, and clean. A/C worked great. The private plunge pools in the room were also great to relax in. On some days they have special lunches, dinners, and activities like live music, karaoke, and different classes of which I recommend them all. The lunch and dinner events they have on some days of the week are just as good as Greathouse and add variety to the food options if you are worried about eating at Greathouse too often (which you don’t need to worry about since everything on the Greathouse menu was very good). I have been to quite a few all-inclusive resorts in the Caribbean and always worry about the quality of the food, but this was the best all-inclusive food I’ve had in my experience. We were always kept busy if we wanted to be or had lazy days by the pool. The service was next level. Our butler Kert was amazing. He took care of everything for us including booking dinners and any excursions we wanted to do. He made our whole itinerary for us for the week when we arrived that we could adjust if we wanted to, but he was spot on. He made everything so easy and even left us some surprises in the room. He stocked our fridge with waters, sodas, and alcohol each day and checked in on us if we needed anything. The entire staff is so welcoming and made our time there so great we can’t wait to go back. Big shout out to Kevin, Toya, Ray, and Hannah. Friendliest people that make your time there so fun and welcoming. The drinks were good, quality liquor and definitely not watered down like some all-incisive places do. The place is run seamlessly. Highly recommend a day in a beach cabana and a massage in your room. The sushi making class with Lucy was also a lot of fun and delicious. The resort is 5 minutes from the airport so super easy drive which alleviates some stress of catching your flight home.
Kimberly Duplessis
I can’t say enough about the staff at this resort. Everyone is so welcoming and eager to make your stay be relaxing and fun.
They will remember your name immediately, and make you feel at home.
Our butler McGregor was amazing. He was very attentive and was always palming ahead for what we needed or ways to make our vacation romantic and special.
The restaurant here is the best. The food was always great and the staff is so happy and friendly. This was our second time here and we are now hooked and plan to keep returning.
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Up to 38% off
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Prices from
£1999
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Unadulterated luxury is waiting for you in the enchanting beach resort, W Punta Cana, Adult All-Inclusive. Enjoy secluded bliss with swaying palm trees and ocean views greeting you every morning. Romance oozes from this exceptional hotel, with its...
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Up to 38% off
Up to 38% off
Up to 38% off. All savings are already applied to the prices shown when travelling between 1st July 2025 - 31st March 2026 **Blackout Dates Apply
Up to 38% off. All savings are already applied to the prices shown when travelling between 1st July 2025 - 31st March 2026 **Blackout Dates Apply
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Fun-packed days in the glorious Mexican sunshine await at the 5-star Family Selection at the magnificent Grand Palladium Costa Mujeres Resort & Spa. Situated on a beautiful beach close to the popular resort of Cancun, this is the perfect place to enjoy...
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Up to 17% off
Up to 17% off
Up to 17% off. All savings are already applied to the prices shown when travelling between 9th May 2025 - 31st October 2025 **Blackout Dates Apply
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The Shore Club, a 5 star getaway in Turks and Caicos. Sunbathe on Long Bay Beach or explore Providenciales. Treat yourself with relaxing spa treatments & enjoy beachfront suites or ocean view Villas set with all the necessary perks to provide a serene...
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Up to 20% off
Up to 20% off
Up to 20% off. All savings are already applied to the prices shown when travelling between 3rd January 2025 - 19th December 2025 **Blackout Dates Apply
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Tamarind Hills Antigua, is an oasis overlooking the Caribbean Sea. Presenting guests stunning soft Beaches a stone's throw away and refreshing swimming pools. Guests stay in private villas with stunning views, and recharge in style at the Wild Tamarind...
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Up to 25% off
Up to 25% off
Up to 25% off. All savings are already applied to the prices shown when travelling between 1st July 2025 - 31st October 2025 **Blackout Dates Apply
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Up to 20% off. All savings are already applied to the prices shown when travelling between 14th April 2025 - 30th June 2025 **Blackout Dates Apply
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Home to one of the most picturesque beaches and brightest blue waters you could dream of, The Sands at Grace Bay is located on the remote island of Providenciales, part of the magical Turks and Caicos archipelago in the Atlantic Ocean. With year-round...
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Up to 55% off
Up to 55% off
Up to 55% off. All savings are already applied to the prices shown when travelling between 1st June 2025 - 25th December 2025 **Blackout Dates Apply
Up to 55% off. All savings are already applied to the prices shown when travelling between 1st June 2025 - 25th December 2025 **Blackout Dates Apply
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