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3.6
Google reviews (23604)
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Looking out across the glistening turquoise waters of the Caribbean Sea, the incredible Grand Oasis Cancun is an ideal choice for a sensational all-inclusive Mexico beach holiday. With sun, sea and sand on tap, activities galore and Las Vegas-style...
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3.6
Google reviews (23604)
Russell Baker
We have just arrived home after spending a splendid week at the grand oasis. Take absolutely zero notice of previous bad reviews because they are nonsense. On arrival we were greeted and escorted to check in. It was very quick checking in and we were directed to our rooms which was a long walk as this hotel is a vast complex it's not just a hotel and restaurant. Our room was on the 6th floor and we had an ocean View which was lovely. The room itself was clean and although it wasn't huge it was easily large enough for two people especially due to the fact that there is so much entertainment within the complex there is no need to spend any time in the room other than what you would normally do in a bedroom. The elevators are very entertaining as they have a mind of their own but you do get to your correct floor eventually. Our room was refreshed daily however the only minus point was coffee not replaced but if you ask that reception they would supply coffee or slip a cleaner $1 and you can have coffee. Coffee machine work lovely and also an ironing board and iron were supplied. The air conditioning works extremely well and is quiet. If there is more than one person staying allow the toilet 10 minutes to fill up with water otherwise it doesn't flush. We had the all-inclusive blue band which is standard and doesn't allow you entry to gourmet restaurants we knew this in advance however if you want to upgrade it is very simple to do so but everybody we spoke to who had upgraded commented that it wasn't worth the upgrade as the buffet restaurant included with the blue band was suitable. We dying in the Tatish buffet restaurant regularly and found the food very varied and of a good standard for such a high turnover of customers. Some of the food in the restaurant isn't always hot but what can you expect when they're feeding 500 covers per hour. The whole complex is very well run and all and I repeat all of the staff whatever their job is were extremely friendly very helpful and always available for any advice. This complex caters for all ages from one week old to 188 years old. Basically if you don't like the entertainment in one part of the hotel go somewhere else in the hotel. The grand oasis is located directly on the beach which is of top quality and there is always lifeguards on duty as the Caribbean Sea can be a little choppy. Smoking is permitted within the hotel we just recommend if you are a smoker be polite and respectful of those who aren't. There are quite a lot of birds on this site which include beautiful peacocks and pea hens doves and white ibis be mindful of the fact that if you do use the outside dining these birds are likely to jump on the table and eat your food from your hand you only have to wave them away and they are gone. Everywhere you walk within this massive complex there is somewhere to eat and a bar even in the swimming pool you can get a drink while you are swimming. So in summary from a couple that have had many holidays in many different countries and hotels this is one of the very best we have ever been to. We would be delighted to return however the only reason we won't is because we live in England and Cancun is halfway around the world for us. This is true and honest review from very satisfied customers.
Shae Lune
Staff – There were a few great staff members who definitely made the experience fun, but overall, most seemed pretty unhappy and unwilling to go the extra mile. For example, we had a mojito and wanted to switch drinks, but they wouldn’t even rinse the cup out for us. There were also many times when only one person was working the bar, which made the drink lines extremely long.
Beach – The beach is really beautiful. More loungers would always be a bonus. They have a beach volleyball court, and the staff organize games with a ball and referee, which was a lot of fun. I also saw them set up a few other activities, and there is a daily schedule posted.
Grounds – The resort is massive and honestly feels like a maze. We had a hard time finding our room, and every staff member we asked seemed to send us in a different direction. Many also weren’t able to speak English, which made it more confusing. A clearer, more detailed map of the resort would really help.
Food – The buffet wasn’t bad, but it was pretty much the same options every day. The à la carte restaurants were nearly impossible to book. We managed to get into the steakhouse at the end of the trip, but everything else was fully booked. We also tried walking up to some restaurants and were told we needed a reservation, but when we checked with the concierge, they said those same restaurants were walk-in only. It was very inconsistent.
Alcohol – The alcohol selection is very budget-friendly. Drinks are only available from 11 a.m. to 11 p.m. There were no espresso martinis or classic martini-style cocktails — mostly sugary drinks like mojitos, tequila sunrises, Bahama Mamas, Miami Vices, and piña coladas. Not every bar has a blender, and some only use it until 6 p.m.
I do wish they had a nightclub. The entertainment seemed heavily catered toward South American guests, which is totally fine, but something to keep in mind if you’re looking for more American-style music.
Overall – By the end of the trip, we figured out how to make the most of it. It’s definitely not terrible, but there are clear areas for improvement. If I found it at a very cheap price, I’d consider going again, but I probably wouldn’t pay more than $1,200 CAD.
Ashley Verdon
I was super nervous about our trip to grand oasis due to all the negative reviews and all I can say is please don’t listen to any of them, people obviously just like to complain about every little thing, I’m sure some people did have issues with things as per life when you’re traveling.
This resort is absolutely beautiful the beach is amazing, the food is great, yes there are lines and wait time during check in and for the Buffett depending on the time you go.
All the staff is super friendly and helpful our room was cleaned daily if we wanted, I seen lots of comments about the rooms being outdated. No they aren’t brand new renovated rooms but they are clean, comfy and perfect for the small amount of time you spend in them.
Book the trip this resort is great
AJ M
I would like to add to my previous review that both my fiance and my credit card information was stolen while on this trip.
Talk about adding insult to injury.
To begin with, this hotel was selected for us as a part of a package so it was not necessarily our first choice.
Upon arrival, we were given a blue wristband and we did not have the experience or the knowledge to understand the limits of this wristband when we heard all-inclusive we thought it meant all-inclusive.
We were wrong. A few days later we were able to upgrade our wristband which was $50 a day per person and due to a scheduling issue we had to pay for an extra day that we were not going to be there and they would not give that money back.
Once we upgraded The wristband things were better. However, the staff there all seem pretty miserable and to be honest I saw this already in a review and we went anyway so I guess you could say we knew better.
There was some good stuff there like this swim up bar bartender. He was very nice. We did pay extra for a romantic Valentine's Day dinner that was pretty bad and all of their house alcohol is terrible. For a good tip a bartender may be able to slip you something a little better, but don't count on it.
I didn't hate this trip. I actually got engaged on this trip so not a total loss but I will not be back.
Caroll Sánchez
To be honest it has been the worst all inclusive we've stayed in. The drinks are LAME! They do not prepare any drinks correctly, they have premixed liquids, which they just pour in a plastic glass with a lot of ice and a ton of bad quality liquor and then they put the dirty spoon from other drinks to mix yours, even if the tastes shock. They do not blend anything, the tap beer is also very bad, only xx Lager. Service is awful, is like they are making you a favor. Also most of the restaurants are not included in the "basic" all inclusive. Like "all inclusive" doesn't mean ALL INCLUSIVE. So there is only 2 buffet Restaurants at opposite sides of the Hotel where you can eat, or the "fast food" court la placita and hippie chick.
Everything has very long lines, other restaurants or bars (even some coffee shops) are just for the "pyramid" clients, or for the subscription clients. We stayed there for 2 weeks in which there was only one lift (elevator) working for a 6 floor building and hundreds of guests... It was very annoying.
The only good thing is our Minibar was refilled every day, so we got some bohemia beers and cans of coke from there.
We also had issues with the toilet (in both rooms) and with the AC, the good thing is that it was fixed fairly quick. The windows and doors are not sound proof so you can hear the drunks and kids at all times inside your room.
To be honest it was the most expensive vacation we've had. And I did not see it was worthy.
Food was mediocre and repetitive.
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Up to 46% Off
3.7
Google reviews (1662)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
A world of luxury, comfort, style and entertainment awaits at Royalton Antigua, a magnificent 5-star getaway in a sun-kissed Caribbean paradise setting. Located next to a glorious private sandy beach, this magical all-inclusive escape has everything...
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Up to 46% Off when travelling between 11/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
Up to 46% Off when travelling between 11/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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3.7
Google reviews (1662)
Sarah logel
Don't listen to any negative reviews, understand it is not a "luxury" resort so if you are expecting luxury you will be disappointed. I've stayed at royaltons so I know what to expect. The staff is amazing, they had us laughing within 2 minutes of arriving. The food is what to be expected. You won't starve by any means but it is not 5 star meals. The drinks were always good. There is abundant seating on the beach and towels always available, which I had a problem with at previous resorts. Its nice to be the only resort on the beach, keeps the crowds to a minimum. Very safe and you can walk the entire beach. Its definitely a slower more laid back resort than other royaltons, but thats more what its like in antigua to began with. Well worth the stay and price compared to others on the island.
Tricia R
Firstly I want to say... the location and beach are BEAUTIFUL!!! The resort however is a solid 3.5 star.
There are some workers here who you can tell love what they do. There are some who are 11 STARS out of 10... for example Shamoi (aka Moy Moy) he is part of the Vibe team and he went OVER AND ABOVE for me and my friends. And Ice QUEEN our favorite DJ EVER she kept us dancing all night long we absotely loved her!! Also our housekeeper Wendy was also very wonderful she was so kind every time she saw us. She would get us anything that we needed, etc...
Then there are some workers who make you feel like you are an inconvenience.
This resort is SMALL, but it is good enough.
The absolute best part of my trip was the beauty surrounding the resort, the beach, the soft sand, watching cruise ships pass by, and also, the AMAZING guests! It seems like all the guests that were there during that week of our stay all became like family momentarily and that was so great and the vibes were amazing.
So the drinks weren't always available.... when food ran out at the buffet that would be that....
However all in all I had an amazing vacation thanks to the friends I traveled there with and the new friends I made.
Would I return? It would definitely depend on what kind of deal or discount there was because at $3500.00 CAD its not worth it to me personally.
Brian Geransky
Pros;
Nice beach and water.
The vibe team was nice like Richard, Shane.
That’s about it.
Cons;
I don’t leave reviews unless they are really good or really bad. In This case it was very bad. Save yourself the stress and pick somewhere else.
Far to many inconsistencies with literally everything, like booking a reservation at restaurants and showing up and they don’t have you on the list and they don’t want to help, room service rarely showed up and when they did it was very late, Food orders showed up wrong a lot of the time, most of the servers were laxy dazy and acted like they didn’t want to help you, most all of the servers serving drinks by the pool didn’t want to help, they would just ignore you. The towel guy was rude and lazy.
The event times that we’re put on throughout the day we’re always changing so you never really knew when things were happening, and also no one changed the daily events list so people were unsure what was happening. We mentioned this to many of the employees but like everything else, they didn’t change anything or care to.
No follow through is a common theme.
We have never experienced such terrible service in all our travels and we have travelled to quite a few places over the years.
I could go on and on but I think I got my point across. Save yourself money and go to Costa Rica on the pacific side.
This resort is a 3 star resort at best.
Gina Clarke
Just beautiful. Staff did a wonderful job overall creating a memorable experience. Especially appreciated the whole Fit team: Jameel, Lady J and Mr. Awesome. It is not every day that your trainer is a pro bodybuilder! Staff went above and beyond in time of need. A huge thank you to Nieces and her team for all of the efforts to accommodate some special, emergency needs. And to leadership (Victor) for his professionalism and active advocacy on our behalf despite no obligation, getting resolution when things went wrong with a partner organization. The hands-on presence and visibility makes a difference. Thank you to the whole team!
Ella Stieber
My boyfriend and I Stayed here for 6 days, trying to enjoy a much needed vacation. It has been nothing but stressful. They have been rude to us over our entire stay. We are part of the Diamond club but I would say don’t pay the extra money for that. The service has not been great for a luxury resort. The hospitality is poor. Our rooms have lacked restock on our drinks everyday being hard to enjoy a refreshing drink and even a water. I definitely recommend going to Antigua, it’s absolutely stunning but I would never come back or recommend this resort to anyone.
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Up to 37% Off *
4.1
Google reviews (943)
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£1589
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Nestled in lush tropical greenery, Coco Reef Resort & Spa is the perfect place to enjoy the beauty of Tobago. Set on the sparkling shores of the Caribbean, it boasts a pristine private beach and swimming pools secluded in palm trees. Make yourself at...
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Up to 37% Off *
Up to 37% Off *
*Up to 37% Off when booking a room on All Inclusive when travelling between 14/03/2026 - 22/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
*Up to 37% Off when booking a room on All Inclusive when travelling between 14/03/2026 - 22/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 40% Off
Up to 40% Off when travelling between 25/02/2026 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 5 nights apply. **Blackout Dates Apply
Up to 40% Off when travelling between 25/02/2026 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 5 nights apply. **Blackout Dates Apply
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4.1
Google reviews (943)
Lydia G
I will preface my review by saying that if you stay at coco reef, it is important to go in with reasonable expectaions. Everything is very much on caribbean time and although it is a very charming hotel, it isn't without it's faults. The hotel very much looks like it hasn't been touched/updated since it first opened. The lobby perhaps not so much, it is very charming and pretty, but the rooms and some of the dinner/bar areas really do need an uplift.
For context, we went as a family of 6 (all adults) for a special holiday, as Tobago is very special to my in-laws and it was wonderful to see the island through their eyes and relive some of their memories.
I will start with the highlight of this hotel, the lagoon. This is by far the crown jewel of Coco Reef. We've done a lot of snorkelling in our time but this really did take the cake. The lagoon is incredibly easy to access (we had a nervous swimmer in our party and by the end we couldn't keep him out of the water) and has a beautiful array of fish and sealife.
Generally the service here is slow so do keep in mind that you will need to manage your expectations and not expect to be waited on hand and foot. The staff that welcome you to the hotel are a delight (particularly all the reception staff, there wasn't anything they weren't happy to help with!) and there were a few stand out staff for us. We had the pleasure of being served by the wonderful Ria at lunch a few times, Michael who delivers the cocktails on the beach is so friendly and always happy to help, Alicia, Beverley and Junette are all wonderful, the lady who runs the egg station at breakfast whose name escapes me is lovely, and the housekeeping staff do a brilliant job. However, dinner service on our trip was very disorganised. We suspected they happened to have a lot of trainees at the time we were there but we did have a few mishaps where our order wasn't taken, drinks didn't arrive and we waited a long old time to order dessert after our main courses. This area definitely needs work, but after the first few days of adjusting expectations we just laughed it off and took the view that we didn't have anywhere else to be - why would we be in a rush on holiday!
Breakfast is fantastic. So many options of sweet and savoury in the buffet and an egg station where you can order an egg however you like it and the lady who runs that station is lovely. The lunch menu is also fantastic, you can't really go wrong with whatever you order (the fish and chips was our favourite by a mile, followed closely by all of the salads and the catch of the day). The food at dinner was generally underwhelming for me, it just didn't quite reach the expectations I had when breakfast and lunch are so good. The buffet dinners are much better than the sit down dinners, the bbq food, salads, rice dishes and chowders are pretty delicious and there is always a wide variety of dishes available.
Breakfast is also accompanied by the wonderful Kelton who rescues all sorts of birds and brings the birds of prey to keep the smaller birds from becoming a nusance around the food. He knows everything there is to know about the ecosystem on the island and what all the wonderful birds, insects and animals do. If you are a nature enthusiast - he is your guy!
I cannot recommend the staff who manage the water activites enough - Derek, Ellis and George. If you are visiting this resort - I highly recommend you book to go out for even just an afternoon with Ellis and George to the special spots such as turtles, nylon pool, and the reef for a snorkel!
Generally I think the island doesn't have a large amount of financial investment and this is where the hotel could use some support to be able to make the necessary changes to give it a bit of a face lift, improve customer service and make a few tweaks that would really boost the customer experience.
Leo Page-Blau
Unfortunately, this hotel suffers from two primary issues. First, they have not maintained the rooms at all. There were stains all over the tub and wallpaper was peeling and it had a terrible smell. This seems like it used to be a beautiful hotel, but it really needs a lot more TLC and regular maintenance. When I mentioned the stains to the front desk, they directed me to fill out a comment form. Would definitely never waste my money on this sort of poor quality room. The second issue is the customer service. Trinidad and Tobago is known to have friendly, caring people, but it really just felt like none of the staff wanted to be there. They also tried to nickel and dime you for everything. I would strongly recommend that folks stay at another hotel, or even just get an Airbnb. On the bright side, the breakfast tasted pretty good and was included in our rate, but definitely not worth a stay for this.
Shellby Lynn
I was extremely excited to introduce my BFF to Tobago for the first time. The initial person that was supposed to pick us up from the airport had an attitude (Onika)She didn’t have a sign that said our names nor did she have a sign saying CocoReef. I had to call the resort to ask who I should be looking for. Once we found her she said my first name and then pointed to a white van and said
Go that way. Never a Welcome to Tobago not even a Good Afternoon. We got to the resort and finally the guy at the front desk welcomed us to the island and resort. Once we got to our room we realized EVERYTHING was old, outdated and below the level of expectation for the cost of the room. The TV was so old it had 3 working channels. We couldn’t even pair our phones to it to allow some other form of entertainment . The breakfast and staff in the dining hall was fantastic. The beach was absolutely beautiful. The beach towels had holes and showed signs of bleach stains. We asked if they could give us wash cloths for the room and was informed they didn’t have any/offer that, I was taken back by this being that it’s 2025. The property needs better lighting once the sun goes down, especially since you’re literally footsteps away from off ground entertainment/food. The darkness doesn’t make you feel safe,the saving grace in that way is knowing that you soon have to pass the guards booth ( they were friendly). We called front desk to ask for an extra pillow and was informed that house keeping has gone for the night and they would leave a note for them to bring the next day (it was 730pm). The next day I called again to ask for the pillow around noon and was told they would bring it later. Around 7pm I called again the front desk and was told that house keeping is gone for the day, but if I wanted I could walk to the front desk to get it. I refused to go there because If that was an option why wasn’t it offered the night before when we called. The guy then told me I would have to wait an hour when his supervisor comes back from dinner break. They finally brought the pillows 15 mins later with an attitude I guess because I didn’t want to come to the front desk to retrieve it. At check out we realized now they are looking to charge for a transportation ride to the airport. Which should have already been included. To make matters worse the driver was the same woman from before. She had an attitude I thanked her for the ride and she didn’t even respond after I paid her. These folks that you have representing Coco Reef left a terrible taste in my mouth. I would NEVER recommend this resort to anyone. They will never get another dime of my hard earned Money. If your facilities are so old and ancient then at least let the customer service be warm and welcoming.
Andrei Petrescu
I did a one-day trip to Tobago from Trinidad and needed a nice spot to hang out before my afternoon flight back. The closest public beach to Crown Point airport is only about 4 minutes walking distance, but right next to it is Coco Reef Resort & Spa, and choosing that was honestly an amazing decision. The beach itself looked really good: clean sand, beautiful clear turquoise water that stayed calm and was perfect for swimming.
They had plenty of chairs and loungers set up under the palms, outdoor showers to rinse off the salt and sand, easy access to toilets, and a beach restaurant/bar area just steps away where you could grab drinks, snacks, or a proper meal without having to leave the beach. Everything felt well-organized and made it super easy to just relax and chill for the day.
The vibe was calm and laid-back, exactly what I needed for a short stopover. If you're in the same situation (quick day in Tobago near the airport), this place is definitely worth it. Made my short visit feel like a proper mini-vacation!
Lewis Gordon
Coco Reef is a special place. I have been here three times over the course of the last 15 years and it hasn't really changed visibly at all (bit leakier and more tired each visit). The hotel was only built 30ish years ago but you could be convinced into believing it was a lot older. Part of the issue with Tobago is the lack of love and maintenance that goes into everything, largely due to never having the surplus cash flow that other wealthier Caribbean islands have. It is undoubtedly a flawed gem. And to my mind Coco Reef hotel is the embodiment of this. Flawed but special. The hotel itself has a real charm to it, beautifully maintained gardens sweep from the front gate to the entrance to the magnificent lobby and main structure. Gorgeous colonial style throughout with artwork that really fits. The rooms are very tired and dated but do share a good degree of the same charm of the lobby. Water pressure good, bar soap and shampoo provided. Hairdryer also. Air con works well in the rooms we used (4 total). The restaurants serve a mix of buffet and menu based dining throughout the week. A little hit or miss but largely we all came away thoroughly enjoying the food. Lots of fresh fish and tasty soups on offer. Steak surprisingly good too!
Service is classic Caribbean - don't go in expecting service like anywhere else in the world! Generally staff start off standoffish until you get to know them and then there is a 50/50 chance they will really open up and get a lot friendlier... Or they won't. Not unique to this resort or island in my experience. Some gems that deserve shout outs - Michael the lad working at the bar ferrying drinks is an absolute delight and hard worker. Ria the server is very charming and stands out amongst the waitresses. Nyanda the chef you see in the mornings at th egg station is an absolute delight and clearly a huge asset to the team. Ellis, George, and Derek at undersea Tobago are all absolutely brilliant and you should 100% book something with them during your stay.
The final secret sauce of Coco Reef is the fabulous lagoon. So good I almost don't want to share it. Best snorkeling I have seen in the Caribbean. Day one I saw two stingrays, parrot fish, box puffers, squid, barracuda, the list goes on. Truly amazing and the reason we always come back here.
I believe some rooms are undergoing renovations currently which is great news. If this hotel had a huge cash injection to fix the underlying issues and modernised without losing the charm - and could bring the food consistency up by 20% - it would easily be a 5* in my books. Just go in with your expectations set appropriately or you may find yourself picking at the edges which honestly just doesn't need to be done at a place like this. Enjoy it for what it is and have a great time!
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4.3
Google reviews (1116)
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Switch off and relax into the Caribbean spirit at Antigua’s most laid-back adults-only resort. Pineapple Beach Club is located on a picture-perfect bay of silky-soft white sands and a sparkling turquoise sea - a perfectly tranquil spot for water sports...
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4.3
Google reviews (1116)
Sabine Ward
POSITIVES:
- relatively spacious Garden View room (could also see the sea) with large balcony and sofa on it
- good-sized bathroom
- all staff are very helpful and friendly, esp. young man at cafeteria (sorry, forgot his name)
- booking trips is very easy via excursion desk
- we particularly enjoyed the stingray city tour
- buffet food is varied and plentiful, something for everyone
- a la carte dinner at the Pineapple Grill is a lovely change and in a great setting
- the gym offers plenty of exercise and is air-conditioned
- easy to grab a taxi outside the resort
- the tortoise enclosure on the resort is lovely
- we enjoyed the complimentary catamaran trip out
- the grounds are well kept
NEGATIVES
× getting a decaff coffee at breakfast takes absolute ages
x equally, drinks at dinner take forever to arrive so we tended to get them at the bar beforehand and take them in with us
x the water pressure in our bathroom dropped significantly every morning, too low to have a shower or even brush your teeth
x the beach bar is closed most nights, so only the main one available
x despite what the BA Holidays blurb says, there are NO bicycles for hire at the resort (we had selected the place for its availability of bikes to explore the island), so no chance to cycle around the area
x the evening entertainment (silly games, karaoke, DJ, etc) is dreadful
x everything shuts down at around 23.00h, so got to make your own entertainment
x the Italian a la carte restaurant Pietro is awful and ran out of the dishes we wanted both times we went
x one treadmill and one cross trainer in the gym were broken throughout the two weeks of our stay (mo repairs being done)
Chris Dunn
Awesome! My wife Kim and I just honeymooned at Pineapple Beach Club. The staff, facilities and food were fantastic. Very laid back and inviting atmosphere. What a gorgeous view of the ocean. There are plenty of things to do on the resort...sunbathe, snorkle, kayak, play games, or just chill. I also highly recommend the boat ride around the island and a fishing trip. To top it off the beach party dinner is amazing. I have been to other all inclusives but this was by far the best. Can't wait to go back.
Pete Shanahan
I will provide details for the overall score of this property as 2.5.
Food Quality - 2.5, buffet was average at best with a lack of consitancy on the same daily offerings.
Bar - 2.5, There were no top shelf liquor selections so if you don't drink fruity, sweet drinks your choices are very limited. Also, no in-room beverages unless, you pay $75 for selection that gets charged again as you consume it.
Rooms - 2.5, The rooms were very dated and need refurbishing badly. the repairs that were done along the way fall short of good. The shower door looked as if was removed and just the door portion was caulked in place as a glass panel. mounting holes in the glass indicated this was not its original purpose and the volumes of caulk where something was previously mounted didn't help. Missing art work and tired furniture also didn't help. I was told by another traveler that the Oceanside villas have been refurbished.
Grounds/Facilities 3. The grounds are spartan and not ver lush due to excessive weedwacking. There are exposed plumbing and conduit throuhout the facility with smaller bits of trash around. The public restrooms are clean and updated unlike the areas around the rooms.
Entertainment 3, They have regular entertainment and activities and we engaged in the evening options. the talent was OK but it seemed as though the MC's took too much time from the real talent. Example, on Valentine's day they had a best couples contest that should have involved 3-4 couples and conclued in 30 minutes max. over an hour later we had lost all interest. Same with the DJ in "name that tune" when it went to "kids songs".
Now the Good News, The location and staff are top notch. all staff members being cheerful, helpful, and upbeat. the location is great in a smaller bay with nice beach.
Overall, for the price (this is not a discount resort) there are many better choices. The most disappointing aspect was the opportunity to upcharge for too many things from in-room beverages to on site dining options in excess of $100 per person.
Steve Till
Just returned from 5 nights there. Beautiful water, nice beach although only 200 yards long or so. Most people staying at this resort are older, 60+.
Rooms were ok. Clean. Poor showers. Bed and pillows comfortable, a/c was good and cold. Food across the resort is average. Service is inconsistent and most do not look happy nor are friendly during service. You do not generally feel welcome in being there.
Do not go to Shirley Heights which is a "locals party" that goes on every Sunday and Thursday night. This is a scam being run by locals and the hotel to bus people there and have them being charged, $10/person "cash only", to enter. Multiple drug dealers and other non desirables at the location. 1 girl in our group was drugged by a group of Europeans. Luckily some others in our group stayed with her and was able to get her safely back to the buses.
Outside of the resort, the island is generally dirty and people not friendly to Americans.
Adi Kraus
The beach was amazing due to the bay and reef that keeps it calm.
Great pool.
Great view...
Renovated clean rooms.
Nice stuff.
Food and drinks are not luxurious but satisfying.
Overall had great time and will come again
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4.1
Google reviews (327)
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Blissful Caribbean sunshine, laid-back tropical vibes and a prime location make the Worthing Court Apartment Hotel, in Barbados, a superb choice for a dream escape in paradise. Just a stone’s throw away from a gorgeous stretch of soft white sandy beach...
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4.1
Google reviews (327)
Cathy Green
Stay: Sept 1- 10, 2025
Check in: Easy, small security deposit is required
Room: Basic, all essentials are included, toiletries are not included; 2 single beds (made up as one)- wasn’t an issue
Pool: clean, well maintained; towels available at reception
Food/ Beverage: Fabulous, not expensive, open for breakfast and lunch
Grounds: clean, well- maintained
Staff: Friendly, helpful
Location: central location, approx 15 min walk to St Lawrence Gap/ beaches; Massey Supermarket less than 5 min walk; Food Court Market approx 5 min walk
Rambo Simpson
I when there with my family and it was so good i enjoy myself there they have a great staff and security team i fell so safe there i have to give thank to a security there name mr.simpson he save my daughter life he is the one why she is still here today i pray he still work there i will be there again
Lita B
Fabulous Stay. Perfect location and easy walk to many beaches and food establishments. Bus route on the main road. Staff was friendly and helpful.The room was very sufficient and comfortable. It is great to have a fridge/stove/eating area when cooking a small meal. Pool was large enough for a nice dip; more sun beds needed, though. Nice to have a reasonable priced restaurant on site too. Loved the fishcakes! Will definitely be booking again!
Miss1404M
Room was great, basic but everything we needed was there. Cleaner was absolutely lovely, room was spotlessly clean. Good size balcony. Only issue was every morning around 6.30am a man would come out with a leaf blower from a neighbouring office block. (I know it’s out of the hotels hands but it was still very loud). We were at the back of the hotel near the gate leading to Masseys supermarket.
Reception. Very friendly and welcoming.
Bar/restaurant. Unpredictable mood of the lady there. (Joy) Often made people feel uncomfortable and unwelcome. One night nearly waited 2 hours for food, it wasn’t the kitchen fault, found out in the end they didn’t get the order. We decided to walk away and visit many of the other many good eateries around. We even complained to the gentleman that said he owned it, he didn’t seem that bothered.
Location was ideal for us.
Pool facilities were ok. Only 10 sun beds around when I counted, which were reserved very early. Which was frustrating when you wanted to come back after a busy day out. One lady even reserved 2 for herself, one in the shade, 1 in the sun. Definitely a particular clientele there (retirement age).
Sun beds also in desperate need of replacement.
Good hospitality facilities for check out.
Would we stay again - probably not.
patricia rousseau
37 years ago 12th August 1988 my husband and I honeymooned here.
So we decided to revisit Worthinh court Hotel this 12th august 2025
I have visited Bdos numerous times after that but never stayed here.
Well, location was great for us as we didn't want to rent a vehicle. Bds$3.50 by bus was perfect. Promixity to restaurants and the beach were positives that we already knew.
However, upon arrival
1) We were told and shown a sign that states checkin is 4 pm. I told them my email correspondence with them say 3 pm. Front desk stated it was 4 pm but they will allow us to have the room at 3pm ( like they were doing us a favour.)
2) The room was clean and was serviced daily for the 8 days we stayed there. Not particularly swept and moped thoroughly.
3)The bathroom smelled old and moldy and the wooden surfaces throughout were swollen and especially the bed side table drawers.
4)The large roaches were not a pleasant and welcoming sight.
Yes, I did inform front desk and the young lady asked if i wanted to move. When she informed me that it is in the same original building i declined as it would be the same issues. (There is a newer building on the premises adjoining)
The following day I went to collect pool/sea toilets and front desk asked how my visit was going.When I replied ok she enquired why OK. I told jer about the problems of which she wasn't informed about from the previous worker. ( i believe as I didn't change rooms it became a non issue)
That day when we returned our room was thoroughly moped out.
During the time we were there we bought airfreshner and bug spray and sprayed everytime we went out.
On check out the Hospitality room was comfortable and cool as our flight was later that day.
Worthing Courts Hotel is in desperate need of refurbishing.
Not just a paint job
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4.3
Google reviews (964)
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Beautiful stretches of silky soft sand and a bright turquoise sea lead the way to an idyllic Caribbean holiday at Butterfly Beach Hotel in Barbados. This charming resort boasts lovely swimming pools and whirlpools overlooking the beach, with a...
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Minimum 5 nights apply. **Blackout Dates Apply
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4.3
Google reviews (964)
Kirsti Maydon
Not great service unless you tip. I have just returned, December 25. The room had a roach. Loud guests next door. They refused to move me. I requested it three times. This is a self-catering establishment with a bar and shop. We were given gluten-free; they provided good pasta, that's it. Go to Massey's supermarket; either use the local bus or Uber. It was an okay holiday; I preferred the beach at Sea Breeze, and the beds were far more luxurious. Staff unless you tip are not friendly.
Jamie Stephens
Excellent location between Oistins and the Gap.
The staff were mostly very friendly and helpful, housekeeping was very good, the rooms were well stocked and the staff quickly brought you anything that might be missing.
Access to the beach was a huge plus, and the pool area had lots of chairs and loungers.
I recommend staying here for the cleanliness, location and price.
If the hotel is booked online, i recommend emailing them and asking if anything is available, it worked for me!
Thanks Harriett!
Allen Mcleod
Great room. WiFi excellent. Hotel was clean and tidy. Small beach attached to hotel was great. Location was good for Oistins. . Staff at hotel were mostly disinterested and the male on reception downright rude.Dined in restaurant twice food was good.Overall enjoyed stay and would go back in the future.
Anil Singh
Wonderful hotel located just off the main road in Oistins. Located on the beach, this hotel has stunning views of the ocean and it's proximity to the beach is a major point. Perfect for families to vacation with clean, comfortable rooms that are very spacious. Friendly and efficient staff as well. The room has a full kitchenette and the rain fall shower was great! Heartly recommend this hotel. There is also an on property restaurant that does really good food.
Leigh Smith
A real excellent hotel, staff and location. Rated as a 3 star but is well beyond this. Direct access to best beach in the area (in my humble opion) clear sands no sargasum. Will definitely return, big shout and thanks to Kaineal for taking care of our needs, drinks, lunches which were excellent, rooms were cleaned and serviced impeccably, front of house staff above and beyond 🌟
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3.9
Google reviews (660)
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Imagine walking on pearly white sands, with crystal clear waters lapping at your toes, while the sun gently warms your face. If you fancy enjoying the laid-back Barbados lifestyle without spending a fortune, Time Out Hotel is a fantastic budget option....
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3.9
Google reviews (660)
Aidan Alleyne
My wife and I had the pleasure of staying at the wonderful Time Out Hotel in Barbados from November 22nd through the 29th, 2025. The hotel is located in St Lawrence Gap, Christchurch and is close to restaurants and bars. The gorgeous Dover Beach is directly across the street from this hotel. The Time Out hotel is an intimate gem, not too large and not too small. The pool is like an Oasis, very peaceful. The hotel is kept very clean. At the fabulous on-property restaurant The Rhum Stop we had the full English Breakfast every day. This is a delicious and very filling breakfast indeed. The restaurant staff and the hotel staff are friendly and very helpful. We want to give special thanks to the amazing Time Out Hotel Assistant Manager Michelle Daniels who made our stay exceptional! Thanks to Morgan who welcomed us at the reception desk and helped take our suitcases up to our room. Also, special thanks to Sonia who caringly served us breakfast, and to Julita for providing fantastic housekeeping service which kept our room comfortable. All of the Time Out Hotel staff are very courteous and helpful. We really enjoyed our stay and highly recommend the Time Out Hotel. We’ll definitely come back again!
Aidan and Val
Carla Garrathy
Love this place.
We stayed here for the second time in two years and I must say it's getting better
The rooms are lovely, light and airy and I believe they my have had a lick of paint since last year as everything seems newer and fresher... Even the staff seem happier and more welcoming than last year.
They provided everything we needed and were very helpful when needed.
The receptionist lady, I believe her name is jermain? Is wonderful... Lady needs a raise... She is so nice and welcoming and is really helpful.
Overall great place to stay...albeit slightly noisey at times with the music across the road but the hotel has no control over this.
We will definitely be back.
Bethany F
It's hard not to give an amazing review after spending 4 days in The Gap. Absolutley beautiful people, location, food, weather, night life, beach days, all just perfect!
But I wanted to specifically share a special shout out to Ms Julita & Mr Morgan at Time Out Hotel. Ms Julita took care of my room, made sure I had what I needed, even searched around for a bottle opener for me and was just an absolulte amazing host in this hotel! Ainsworth Morgan was our nightly security guard. He was available after hours for anything we needed. He helped me out and was so kind and friendly, an absolute gem!
The courtyard in the middle was an extra bonus, great spot for a morning coffee or evening cocktail. The pool area looked lovely but I was at the beach every day so can't say more than that!
Tips: Bring your own shampoo & conditioner, ask for pool towels at the front desk, ask for extra blankets if you need them, and watch the sun set on the little cute balcony on the second floor, or better yet go down to the beach!
Time Out hotel is a very simple, clean, super friendly, cute little hotel right on the strip and one street from the ocean. You can't beat the price, and honestly the people who work there are just lovely!
Rick Connell
The rooms represent value for money and are acceptable, the front desk staff are helpful and pleasant, location is excellent on St Lawrence Gap.
Personally I would avoid the bar and restaurant as the service is poor and the kitchen painfully slow, you get the impression it lacks any management. The music at breakfast was so loud you had to shout at your partner across the table. We got fed up and stopped using it but this wasn't a problem as there are plenty of bars and restaurants around that area that are far better.
Soul Sis
Let me get the positive out of the way. The he location is really good. The rooms are basic but clean and good value for the price. Now, the give NO WASHCLOTHS. I have never heard of this in my life. Then the front desk said “most hotels are not given washcloth anymore” I said lady I have never heard of that in my entire life and I’m an avid traveler, but this was a HUGE inconvenience. We had to go down the street at night looking for a convenience store to get a washcloth. We ended up at our third location getting a loofah which is better than nothing but why should I have to do that if I’m at a hotel and I’m paying a washcloth is the minimum that’s very basic accommodation.
The second thing is someone that was with us something fell through with the hotel. They tried to book a room here it was around 11 PM number one they said no Secretaries or the person that can help us is not available at this point and the lady that was there tried to help us, but she did not have a master key or a way to get us in a room so basically they had rooms available but they had no keys to get in the room. That is unacceptable and not how you do business. So they basically let money just go out the door who does that.. stay here if you want, but to me it’s a very basic accommodations to get washcloth and anybody that come through the door anytime should be able to get a room if it is available that is what I’m used to those basic standards.
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4.5
Google reviews (369)
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Nestled amongst beautifully lush tropical gardens, the Sugar Cane Club Hotel and Spa offers a fabulous adult-only retreat on the west coast of Barbados. Relax into the holiday spirit in true island-style with luxuriously lazy days by the pool and...
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4.5
Google reviews (369)
Junaid Hashami
3/5 Overall experience
We're in our 30s and was too quiet of a place to enjoy. While walking from room to reception, it often felt "too quiet" as if there weren't people around but there were. Im guessing this is a place for you if you’re quiet and enjoy time around retired folk as most activities were catered to that age group.
Pool was kinda small and as I said felt wrong to laugh aloud and have some fun.
Claire OWEN
Sugar Cane Review – Sept 25, 14 nights, All Inclusive
Group: 8 persons in 4 garden bungalows
Overall:
We had a really lovely stay. The welcome drinks and cold towels were a thoughtful touch after a long journey.
Food
The food was excellent. Guests can enjoy à la carte dining three nights a week, with the other evenings reserved for themed nights such as Caribbean Night, BBQ, Fish Fry, and International Buffet.
Breakfast started out as table service but switched to buffet style after two days. The buffet service was a little shaky at first, but it was clear the team was making an effort to get it right. Once it settled, it actually worked better than the menu breakfasts.
Restaurants are rotated depending on the theme—sometimes in the Chattel Bar (lower down on the complex) and sometimes poolside—keeping things fresh and interesting.
Most drinks are included all day, with only imported brands (like Guinness or champagne) at an extra cost.
Rooms
Rooms were comfortable and clean, with well-functioning air conditioning. Any maintenance issues were dealt with promptly.
Staff
The staff are excellent—friendly, attentive, and always willing to help. Special thanks to Rohan, the bartender, and Tameshka, waitress/bartender, who went above and beyond in friendliness and service.
Extras
Lots of activities are included—just ask at reception. Options include:
Glass-bottom boat tour
Guided gully walk
Salsa dancing (we didn’t try this one)
Cocktail demonstrations
Cooking demonstrations
Free shuttle into Speightstown or to the beach
On themed nights there’s live music, with some performers taking requests and encouraging dancing and singalongs, which made for fun evenings.
Laundry: Available at an extra cost of 8 BBD per token.
Downsides
Arrival: One of our rooms wasn’t ready, resulting in a long wait in the heat after a long flight. Drinks were offered, but it would have been better if staff had suggested waiting in the air-conditioned Green Monkey Lounge by the pool. Not knowing it was there made the wait uncomfortable.
Location: The hotel is farther from the beach than many others. If you’re aware of this, it’s fine, but hiring a car is recommended if you want to explore. In compensation, the hotel offers plenty of included outings.
Food variety: The à la carte menu stays the same throughout, so unless you vary your choices it can feel repetitive. Desserts are also always the same, which became a running joke in our group. At the Chattel Bar, dessert options are more limited since ice cream isn’t available (they said it’s too far from the kitchen). Lunches were generous portions, and most days we didn’t have room for dessert anyway. On the two poolside nights, there was more variety, and after a few days the team also made an effort to add some gluten-free options. One missed step was that food intolerances and allergies weren’t asked about on arrival. For example, when the gluten-free guest in our party found out the chicken was breaded (though not listed on the menu), staff asked them to complete a form—something that should have been done from the start.
Music: On Fish Fry nights at the Chattel Bar, the music was too loud for the small space, making conversation difficult.
Wi-Fi: The Wi-Fi password changed midway through our stay, but no notice was left in the rooms. We only found out by word of mouth from other guests. The connection itself was patchy, especially in the mornings and evenings.
Highlights
Exceptionally friendly and helpful staff, especially Rohan and Tameshka.
A quieter atmosphere (thanks to visiting off-season), meaning lots of space and peace.
Great variety of themed nights and entertainment.
Janiel Yearwood
The hotel offers a wonderfully tranquil location and the staff are both personable and highly efficient. While the rooms are impressively spacious, the decor feels a bit dated and could benefit from a modern refresh to match the excellent service.
Katrina love
Clean,Peaceful,Relaxing,Revitalizing,rejuvenating area, recommended for couples, friends, celebrating birthdays, anniversary or just a spa date, the fresh air.... its a must, pleasant and welcoming staff they await you
Merve TÜRKOĞLU
I was very disappointed with my stay at Sugar Cane Hotel in Barbados, despite the positive reviews online. The staff, especially at the front desk, were not friendly — they were cold, distant, and unapproachable. Not even a single smile throughout my stay.
The hotel is far from the city, and outside of meal times, there was absolutely nothing available to eat or drink. I genuinely felt like I was starving most of the time.
Afternoon tea was extremely limited — even the cookies were given out by number. I paid $40 for breakfast, which offered almost nothing.
The room was full of insects, which made my stay quite uncomfortable.
The only nice part was the view, which looked just like the photos. But unfortunately, a nice view can’t make up for poor service, isolation, and a lack of basic hospitality and food availability.
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4.2
Google reviews (19111)
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Escape to a tropical haven at this exceptional luxury resort that sits on the stunning shores of El Cortecito beach. Soft, powdery white sands are lined with coconut rich palm trees, creating a tranquil Caribbean getaway that’s ideal for families and...
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Up to 33% Off when travelling between 01/03/2026 - 31/10/2026.
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4.2
Google reviews (19111)
Sean Ferer
DO NOT COME. This was genuinely one of the worst experiences I have ever had and absolutely made me hate Punta Cana and the Dominican. The workers are very rude to young adults, people of color and gay people like litterally will just ignore you and not serve you. Also the service is HORRIBLE. It’s almost like the workers are on vacation with how they act and treat people. For example, if you just want to get a beer it will take 10-20 minutes. Furthermore, I ordered a 50$ bottle of wine since the wine is horrible and it took them 30 minutes to give it to me. The food is terrible and all my friends and I got sick from it. It’s sad because the landscape is gorgeous but the people, facilities and this resort made me hate this place and I am never going to go back. I ALSO WILL BE SUEING FOR FALSE ADVERTISING. it ranges from the restaurant menus describing the entrees as something completely different then what comes out to the rooms being dirty and not what is in the photos.
Dave Masse
While this may be an older resort the service by people like David in the main buffet breakfast dinning room, and Tina our Housekeeper in room 11115 was outstanding and impressive in there attention to details and personal service.
Also a mention to Marta in the salon spa for her kindness and professionalism.
We celebrated a Birthday as well while here at the resort and once the staff became aware our room was decorated with Baloons and Rose Petals to make the occasion that much more special,
All complimentary...
These fine people of the DominicanRepublic work very hard and are a proud people of what they have its important we remain as humble and grateful as our Host while staying with them
MARIAM Verardi
The beach and surroundings are beautiful, and the landscape is truly stunning. However, we were disappointed with the overall service. The staff was not very welcoming, and we felt a difference in treatment between Spanish-speaking and English-speaking guests. The food quality was below expectations, and housekeeping service was inconsistent. Unfortunately, the overall experience did not justify the price we paid.
STOBY. M
Our stay at the Impressive Premium Resort & Spa was truly memorable and made our honeymoon extra special! From the moment we arrived, the staff were friendly and eager to help — even those who spoke less English went out of their way to assist us with directions and anything we needed.
We were pleasantly surprised with an upgrade to a beautiful beach-facing room. The variety of food options and daily activities was excellent, and the shows each night were definitely worth both the time and money. The drinks at the Premium Beach were fantastic, and the bartenders were amazing with a bit of swagger to their service which added personality.
Special recognition to the kitchen, service, and housekeeping teams — you can tell they take real pride in their work. A very special thank-you to our butler, Jose Tema, who checked in with us daily to ensure we were enjoying our honeymoon and continuously offered ways to make it even better. Jose and the team went above and beyond by decorating our room and turning it into a truly special occasion. That kind of world-class service is something we’ll never forget.
We’d also like to mention Luis Vega, our destination service representative, who clearly explained the transportation process to ensure we didn't miss our flight and gave us great advice to make the most of our trip.
While the resort was undergoing some construction during our stay, it didn’t take away from the overall experience. It’s an amazing place to visit, and we loved all the different restaurant options that they had, enough for us to try a different style of restaurant each night. I’d highly recommend this resort to anyone — especially if you’re lucky enough to have Jose as your butler!. An amazingly friendly guy who was very humble to his core.
Jackie Santiago
Impressive is not a bad resort , what made it so horrible for me it was my encounter with upfront customer service. I would hoped they do at some point improves on that dept . What made it special the rest of the trip ,to us it was the people that work within for impressive that we met along the way . First Rainer ( maletero) from picking us up to bring us to our room made the bad experience from front desk so much better for us . A few amazing staff members from the Buffet, Esperanza, Martha, the juice bar lady and some of the cook line folks -Thank You for treating us like family ! Great entertaining group ! Thx for spaghetti for taking the time to get to know you better . Keep up that spirit . Beautiful Beach view , and it was clean the whole time we were there !
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4.2
Google reviews (12471)
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Nestled along the pristine shores of Bavaro Beach in Cabeza de Toro, on the stunning East Coast of the Dominican Republic, Sunscape Coco Punta Cana invites you to unleash your youthful spirit in beautiful setting. This sun-drenched sanctuary offers...
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4.2
Google reviews (12471)
Alexis Williamson
Spent five nights here in winter 2020 (just before the COVID outbreak). Our room was fine, nothing special. Housekeeping (or other staff members) would let themselves into our room on several occasions without knocking or announcing themselves at all. Restaurant service was mostly abysmal, with over 45 minutes of waiting for any dinner service on our first night. The beach was a bust, because we couldn’t sit in peace for even a moment without some type of saleperson approaching us to try and sell us their wares. Absolutely wouldn’t come here again.
Aneta Grenda
After flying 10hours from France and not knowing what to expect , I can say that I spent an amazing 10 days vacation in Be Live Collection Adults Only Punta Cana with my mother in every way.
The hotel is very clean, cozy,and beautifully designed. The rooms are very spacious, clean and have very comfortable beds.
The chefs and the staff are very friendly having always a service with a smile.
The food was very fresh and tasty with lots of variety .
The beach was beautiful and long , great for walks.
In addition the General Manager and Nicolas from the VP desk were very attentive to our needs and made us feel like home.
I highly recommend this hotel and will definitively come back even if I have to fly another 10hours ! :)
Thank you everybody for making our vacation a very memorable one.
Best regards,
Aneta G.
alex szcz
My family and I came to this hotel for our summer holiday in July, it was lovely! Amazing views and generally quite clean, we had a few issues with our first room but was quickly and easily sorted! The food in the buffet is quite simple but the restaurant system is very good. All of the staff are super friendly and welcoming, most of them speak English too which is great. The entertainment is great with something different everyday, biggest appreciation to ‘sexy belly’ who never fails to make everyone laugh! All around a nice experience and would recommend, definitely would visit this hotel again.
Joey Dussiaume
Been here 3x and 5x over all in Dominican. Place has always treated me, my family and friends extremely well. If you had bad service your probably cheap (tips) or rude to them. I tipped well and they never stopped serving me and remembered us 2 years later. Room and resort was always super clean. The buffet was great. The Steak house wasn’t my favourite but remember where you are the beef ain’t like back home. But the other a la carts were delicious. One down fall is the ocean water you have to walk a little bit to have nice water. But this place have multiple pools. If you enjoy staying out late they have a amazing disco. 24 hour snack bar with wings, pizza and burgers was great at 3am. Best bang for your money hands down.
Hannes Fangmeier
The resort is very good for young people. The food is delicious and there are a lot of activities you can do. Our room was big and clean, so we had nothing to complain about. Every evening is a program on the stage next to the main bar from different artists and also the animators. The animators are all very nice and fun. I espacially liked Daniel, we played Soccer at the beach and he helped me out at the hotels gym. I really recommend coming to this resort.
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4.0
Google reviews (1621)
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Glorious Caribbean sunshine, laid-back tropical vibes and a superb location make the Radisson Aquatica Resort a dream choice for an unforgettable Barbados holiday. With soft white sands and crystal clear waters right on your doorstep, you will be able...
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*Up to 38% Off, Free Room Upgrade from Standard Double to Ocean View Double & Kids Stay Free when travelling between 03/03/2026 - 04/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.0
Google reviews (1621)
Linda E
Pro: Yes, singular. The only pro about this hotel is the hospitality. All of the staff members were very nice and respectful. All were very accommodating and welcoming.
Cons: SEVERAL!! First of all, believe all the negative reviews about the physical condition of this hotel!
-It is very outdated, mold everywhere in the bathroom, and the cabinet door where the refrigerator is in, was hanging for dear life (off the hinge.)
-You’re limited to one bath towel per occupant in the room.
-The shower made a grinding noise every time we turned it on. The noise didn’t stop until the water was shut off.
-Flushing the toilet was a task! It required you to press a button for a suction effect to take place. Took several flushes to just get toilet paper down.
-Not enough loungers and umbrellas in the pool area nor beach area for all of the guests.
-Every day we went to get a towel for the pool/beach, they were out. My recommendation, hold onto your towel from the day before (if you’re lucky enough to get one). They don’t wash the towels on the premises. They utilize a laundering service so that was annoying.
-Onsite restaurant was terrible and expensive. Cost was $35 USD per person. The food is buffet style and selection was very limited.
I would not recommend anyone who is used to a 4 star or better hotel to stay here. Google has this rated at 4 stars when in reality it’s a 2 star- which is a stretch. The 2 stars would be for the pleasant staff members and the beauty of the beach. I would highly recommend going off the resort to eat. The cab rides are a bit pricey but it beats paying $$$ to eat onsite and not enjoy your meal. Barbados is BEAUTIFUL and my friend and I will be back; not to the hotel, to the island.
S Woody
The hotel is very dated, needs maintenance but was clean and presentable.
Large comfortable bed, good sized room but very basic.
The domestic and restaurant staff were incredibly polite. Beach staff helpful, cheery and respectful, nothing was too much trouble.
Breakfast was of an adequate standard, fresh fruit and good selection of hot options. B&B the better option, as can cost €130 BBd for 2 people each day. Didn't have dinner in the hotel so cannot comment but did note the high cost of food.
There were regular winged visitors to the food area but it's open so not easy to keep them out. All food was covered but pigeons were able to peck at the serving spoons.
If you want luxury stay at another hotel but it would be costlier.
The hotel is situated on Carlisle bay, best beach on the island! Supply of free sunbeds was adequate based upon the size of the beach area.
Barbadians generally are very polite and friendly.
Albert Schoonderbeek
The hotel can definitely use some love and care but the staff here are amazing! They do a great job with what they have to work with. Always cleaning and picking up and still willing to chat with you! Sophie at the restaurant was always so pleasant and caring making sure we were well looked after! Victor at the front desk was always nice to give a hard time too! Lots of laughs! The beach was amazing here clean and sandy. Shane was always around to help with lounges umbrellas and serving food and drinks! The other guys were good also when Shane was off.
I would say all the staff were great like I said the hotel could use a facelift but the staff do their best with what they have and they do do a good job! I would say the have a fantastic spot on the beach and close to Bridgetown!
Barbados is beautiful friendly and safe!
Victoria St. Clair
I like this hotel but it is absolutely no frills and not what you would expect from a Radisson property.
The hotel is quite outdated which is one thing (we don't always need modern if the basics standards are met), but this hotel has clear signs of neglect especially with the cracking concrete walls and floors. Also, the sitting area near the lobby smelled like sewage. At times it was quite unpleasant to sit there. The gym smelled like mold, there are no umbrellas for the pool loungers, and not each beach lounger had umbrellas (about half of them did).
The restaurant is quite expensive for what it is actually worth and it's the only place in the hotel where service is sub-par.
Service here was quite lovely so it's the saving grace of the hotel. Judy at reception was quite a darling. So kind, so attentive, and so accommodating. The staff here are quite kind and I'm sure the neglect of refurbishments is beyond their control.
So yes, the hotel is dated, amenities could be better, and yes you might see people walking under the jetty that is the restaurant to cross over to the other side of the beach, but I would recommend it because of the price and the fact that it has everything you need. One just has to manage their expectations and potentially venture out for meals and other activities. This was the second hotel I stayed in during my 2 week stay in Bim. First was the Hilton further up the gap, and then the Radisson. The Radisson has its charm and warmth, and the location is quite ideal.
Thomas M
We had a decent stay overall at the Radisson. During the peak season, this was one of the few hotels in our budget. As others have said, this is an old hotel that is sorely in need of a revamp. Maintenance work is needed in almost every area - a pity management hasn't addressed it. With that said, the overall room cleanliness was ok and the location is great. The downstairs restaurant is average and best avoided in favour of local options. Bar drinks were fine, although service not the friendliest. Be advised also that only the beach on the left side, between Radisson and Hilton, is directly accessible. To access Carlisle beach, unfortunately you need to swim under the jetty, or take a long route down the road. In summary, the Radisson is not too bad, with its saving grace being the view and location. But other options are worth considering, such as the nearby Coconut Court hotel, which seemed much better maintained.
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4.6
Google reviews (24265)
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Sunscape Dominicus La Romana beckons families, couples and singles to escape their everyday worries and succumb on the turquoise shores of Playa Dominicus. Located in the beautiful resort town of Bayahibe, in the south of the Dominican Republic, this 5...
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4.6
Google reviews (24265)
Leona Švecová
We had a very nice stay! Food was amazing, friendly animation team that was taking care of fun nights and we had very lovely waiter in the restaurant. Onery always greeted us with huge smile and provided the best service! I hope to come back soon.
Berle Kedus
We spent in that hotel 10 days. Hotel was great, staff helped suitcases to the room and when checked out took them to lobby area. Hotel itself if nice, staff very friendly. We had no problems at all. Lots of sunbeds at swimming area and beach, beach was just near to swimming pool area. Food was okay, but we understand it as there are lots of tourists to feed. We preferred buffet. Also we tried other restaurants, they were nice too. Staff everywhere are just amazing. Room cleaned every day, new towels every day. Beach was clean and nice, had some rocks in the water, but not a big deal. Hotel had lots of trip out choices, so we went for 4 trips. I would definitely come back again ❤️
Ewelina Domagala
The hotel is large and has a lot to offer: a beautiful beach, pools, games, attractions for children, and restaurants from around the world. Everyone will find something for themselves. I really liked the hotel app on my phone, because I could make restaurant reservations at any time and check the attractions for a given day. A note to all spa lovers: you can't miss it. These are top-notch services. I had the full Rainforest package: hot stone massage, sauna, and jacuzzi. I'd like to thank Elba, who gave me the best massage ever.I will never forget that feeling.
Undefined Name
If you’re from an English-speaking country, this may not be the resort for you. English is almost never spoken here, and it makes even the most basic interactions extremely difficult.
The outside grounds are nice and well-maintained. The spa is genuinely impressive—one of the only highlights. The spa staff were amazing, the pools were okay, and the slides were fun with no lines. Drinks were mediocre but not undrinkable.
That’s sadly where the positives end.
The rooms are rundown, the AC barely works, and housekeeping repeatedly entered without knocking—even when we were undressed.
Health-wise, this was the worst vacation I’ve ever had. I was bitten by a spider in the room which caused a massive infected welt on my arm. Both my girlfriend and I got food poisoning more than once, despite being extremely cautious—no tap water, no ice, only bottled water, even brushing with bottled water. The food itself is awful; even the simplest dishes taste off, and honestly, expect to get sick.
The beach water gave both of us severe rashes, and there are sand mites. I’ve been on hundreds of vacations and have never gotten this sick.
The guests at this resort were another major issue. Many had zero respect or manners—stealing beach chairs, cutting in lines at bars, buffets, and slides, refusing to move out of the way on sidewalks, and even walking right into you without acknowledging it. As a 23-year-old guy, I found myself nearly in fights multiple times because of how aggressive people were. Security was regularly stepping in to break up situations.
Most staff were generally nice, but a few made the experience uncomfortable. The sports staff were overly aggressive when joining guests in games—especially basketball—pushing, shoving, and even taunting people who were just trying to casually play in sandals. A bellman flat-out told my girlfriend and me to go get him two coffees while we were waiting for the airport shuttle, which left us shocked. There were also creepy moments: staff dancing with much younger teenagers, and staff hitting on my girlfriend while I was right there.
If you’re booking through Air Canada Vacations, prepare for more frustration. Our assigned rep was unreachable most of the trip, admitted to being hungover, and at one point it genuinely seemed like we might have to arrange our own transportation home.
Overall, this was a terrible experience, even though we tried to stay positive. Please take this review seriously—I strongly recommend not booking this resort. If you do, good luck. We absolutely hated it.
Milica Milivojevic
Of course, you will say this is not true and that almost no guests were sick. However, I spoke to many people around the hotel and did not meet a single person who did not have the same problem.
When I went to reception to report this, the young man there was extremely rude. Instead of listening or showing concern, he became defensive and dismissive. This seems to be how the hotel deals with problems: deny everything and blame the guests.
In our last few days, the situation became shocking. People were vomiting around the buffet during meal times. Only then did the hotel start giving out hand sanitiser before entering the restaurant. But the problem is not the guests. Something is seriously wrong with the water, the food, or the hygiene. Instead of properly investigating, the hotel keeps saying they are “not aware” of any issue.
This was not our first trip to the Dominican Republic, and we have never experienced anything like this before.
For anyone who has already booked this hotel, please be careful:
• Do not drink the water they pour into your glass during meals
• Do not use ice
For us, pizza and French fries were the only food we felt safe eating.
This was clearly not a virus. Babies who were fed mainly on their mothers’ milk, formula, or food brought by their parents stayed healthy. That says a lot.
This experience was stressful and upsetting. What should have been a relaxing holiday turned into constant worry about getting sick. I would never return and strongly warn others to think carefully before booking this hotel.
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Up to 35% Off
4.3
Google reviews (812)
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This enchanting family-run hotel rests on the beautiful south coast of Barbados, nestled right in the middle of Christ Church and Bridgetown. The Blades family set up Coconut Court Beach Hotel over four decades ago and it’s no wonder they chose this...
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Up to 35% Off when travelling between 15/03/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (812)
Emma Marsh
Incredible hotel, amazing value! We have been several times most recently this week. Lovely staff, helped with birthday surprise. Best beach in the area, with palm shade and beautiful beach with reef just off the shore, amazing for snorkeling! Connecting restaurant, Jake's, does great food. My room was lovely but beware no lifts. Hotel cat, Tiger, was a lovely addition. Events going on a few nights which are welcoming but aren't in your face if you don't want to join. Great breakfast with a mix of local and general options. Highly recommend!
Cate Ford
Family run resort right on the beach, we stayed for 11 days and just loved it. All staff were so friendly and attentive. Recptin staff welcomed us and gave us a sea view room with balcony. The rooms have air con, huge comfortable beds and a little kitchenette with fridge which was super handy. The pool is small but cleaned every day and was never too busy. Ample sun loungers around the pool and on the beach with plenty of shade if needed. Beach bar with a happy hour was great fun and reasonable prices. The hotel restaurant is lovely. Can't fault this place. Little convenience store on sight for essentials and grocery store opposite. Easy reach of other beach bars and restaurants and buses and taxis really easy to get from right outside the hotel. Can't wait to revisit!
Nick Robins
Just come back after brilliant 10 day stay at Coconut Court.
Coconut Court has its own sandy beach which has a natural lagoon which makes the calm sea even calmer. Staff all brilliant polite and attentive. The owners even interact with the customers at breakfast which is nice. The food is very good. We booked room only and paid extra sometimes for breakfast which was always varied and delicious. Bus stop right outside. Coconut Court has an excellent location being close to many other beaches and restaurants which are only a short walk away.
They have a fully functional activities centre running many tours, snorkel diving etc. We went on a number of tours including Ted’s tours which is a brilliant coach trip around and through the whole island. There is not anything Ted ( who is part of the family that own the hotel) does not know about Barbados. The tour was fun and informative.
All in all a very enjoyable 10 days at Coconut Court. I will be back!
Evan Shenkler
We were scheduled to leave Barbados on the day of the US invasion of Venezuela, and needed a new place to stay until we could get a flight home. We found Coconut Court, and we were so warmly welcomed and accomodated. And very pleasantly surprised! The beach is of course quite lovely, with and artificial reef that attracts colorful fish. The service was excellent, from the wait staff and bartenders, housekeeping, and front desk staff (special shout out to Candra Rollins, the reservations manager who helped us through our situation and could not have been nicer!). The food and drinks in the restaurant was quite good, and they had a special poolside BBQ that was lovely.
If I have any complaint it is that the rooms are a bit dated and small. Bud you're not there for the room, are you? It was clean, quiet and in my opinion a good value for the money. And we could tell that people keep coming back year after year, judging from the interactions between the other guests and the staff.
Thanks again to everyone at Coconut Court for all of your help and hospitality!
Dianne Fearn
We are currently resident here at Coconut Court. The service is not consistent, it seems to depend on who is serving you. We"ve stayed here before but don't think we will again. We are on a budget. Twice now we've had an issue at the beach bar where we've had lunch most days. The food we want BLT is listed at 36 BBDS dollars and includes fries. There is an option to add a side salad for an additional 8 BBDS dollars. However, twice now we have been presented with a bill for 60 BBDS dollars. When querying why, the staff say you can't have both fries and salad - but nowhere does it state this anywhere on the menu and most days they've billed us the correct amount. But sometimes the staff like to argue and I feel I'm being unreasonable! It's not a pleasant experience. Think it's best if we go elsewhere to avoid any more discord. Not very happy. We will vote with our feet.
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4.2
Google reviews (19099)
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Escape to the paradise shores of the Dominican Republic for the Caribbean holiday of your dreams at the sublime IImpressive Premium Punta Cana. Magical family moments are waiting to be enjoyed at this magnificent tropical retreat, where an incredible...
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Up to 37% Off when travelling between 01/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (19099)
Lisa W
Really nice resort. Lots of activities to do, the beach is clean and there's lots of chairs to suntan on. The pools are nice, but could be bigger. The food is delicious, with lots of variety of cuisine. The rooms are spacious and very clean. They give you lots of bottled water for free.
Vinny P
This is definitely not a 4 star hotel.. first the staff are lovely generally but I made the mistake of tipping big on some cleaners.. they literally would knock at 8am instantly to check if I was in just so they could get to the room first… secondly it’s a large resort so you may get confused the signage is non existent like not hard to put arrows towards the lobby..
The package when you buy online doesn’t mention premium and when you get there you’ll be asked to pay for it generally but I wasn’t asked maybe because I’m brown.. everyone else was asked to upgrade and if you don’t the service and products are a lot less.. for example next to the beach is a bar but you can’t use that unless your a “premium member” I meet a family who bought premium but asked for a refund as it wasn’t worth it.
The food isn’t the best not much variety and it’s pretty standard.. me personally had stomach problems because of it.. and again as your a non premium member you can only access certain food halls. The only way I got better service in general was too tip big including the normal bar as the lines get long and could take you 15 -20mins sometimes to get a drink.. the options in the hotel room is 3 bottles of water 1 coke 1 sprite nothing else not even snacks or maybe a squash etc just fizzy or water..
The lobby has loads of activities desks and they will charge you whatever they can get away with.. and they instantly prefer Americans because of the dollars.. I suggest you use viator or get your guide and check the prices before enquiring.
It also doesn’t have much entertainment and it’s focused on kids not adults.
Me personally I won’t be coming back
STOBY. M
Our stay at the Impressive Premium Resort & Spa was truly memorable and made our honeymoon extra special! From the moment we arrived, the staff were friendly and eager to help — even those who spoke less English went out of their way to assist us with directions and anything we needed.
We were pleasantly surprised with an upgrade to a beautiful beach-facing room. The variety of food options and daily activities was excellent, and the shows each night were definitely worth both the time and money. The drinks at the Premium Beach were fantastic, and the bartenders were amazing with a bit of swagger to their service which added personality.
Special recognition to the kitchen, service, and housekeeping teams — you can tell they take real pride in their work. A very special thank-you to our butler, Jose Tema, who checked in with us daily to ensure we were enjoying our honeymoon and continuously offered ways to make it even better. Jose and the team went above and beyond by decorating our room and turning it into a truly special occasion. That kind of world-class service is something we’ll never forget.
We’d also like to mention Luis Vega, our destination service representative, who clearly explained the transportation process to ensure we didn't miss our flight and gave us great advice to make the most of our trip.
While the resort was undergoing some construction during our stay, it didn’t take away from the overall experience. It’s an amazing place to visit, and we loved all the different restaurant options that they had, enough for us to try a different style of restaurant each night. I’d highly recommend this resort to anyone — especially if you’re lucky enough to have Jose as your butler!. An amazingly friendly guy who was very humble to his core.
Jackie Santiago
Impressive is not a bad resort , what made it so horrible for me it was my encounter with upfront customer service. I would hoped they do at some point improves on that dept . What made it special the rest of the trip ,to us it was the people that work within for impressive that we met along the way . First Rainer ( maletero) from picking us up to bring us to our room made the bad experience from front desk so much better for us . A few amazing staff members from the Buffet, Esperanza, Martha, the juice bar lady and some of the cook line folks -Thank You for treating us like family ! Great entertaining group ! Thx for spaghetti for taking the time to get to know you better . Keep up that spirit . Beautiful Beach view , and it was clean the whole time we were there !
Deb Cohn-Orbach
Average hotel. Premium guests have better facilities and areas off-limits to regular guests. Check-in took 2 hours. The room they gave us was horrendous and should never have been sold. It was falling apart and the shower flooded the bathroom. They did not hesitate to give us a better room. There are water bugs in ground floor rooms. The pool is dirty from leaves and plants and needs repair. It is not cleaned enough. Two pools you see in the ads are for Premium guests only and are well-maintained. The food is typical Dominican, just average, salty, and the menu didn’t change much. They reuse leftovers for the next meal. Do not eat salad or anything not peeled or cooked. I took medication, avoided foods, and I still got sick. So did others. There are a lot of salads, but if you eat safely there aren’t a lot of options. The labels on the food are not clear. Food gets dry under the heat lamps. Eat early. The bread is fresh, they make their own donuts, and the desserts are beautiful and delicious. The fruit is not ripe. They only serve coffee at breakfast. There’s a coffee shop with long lines. It’s worth the wait. Lines at bar are long and sometimes they forget what you ordered. Housekeeping is inconsistent. We had workers show up and tear the bathroom ceiling down without warning. There are no elevators. The balcony and lush gardens are very nice. It’s hard to get a seat at the pool. Palm trees block the sun in the afternoon on the beach. The beach is not as deep as it appears in the photos. The evening entertainment wasn’t bad, but it was way too loud. The hotel staff other than those at Reception or the entertainment crew, which happen to be very talented, do not speak English. Don’t accept an invitation from the Heritage Club. It’s a hard sell for 90 minutes to buy into their club. There is no yoga on the pier as advertised. For the same money I think I would have a better experience elsewhere.
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4.6
Google reviews (9297)
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Take flight to Caribbean shores for an unforgettable holiday at the Caribe Deluxe Princess, in the Dominican Republic. Located beside the beautiful Bavaro Beach, this incredible tropical resort offers all-inclusive delights aplenty. Guests can expect...
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4.6
Google reviews (9297)
Bricktown
The resort was very nice and animated. The food was very good but you have to book for the specific restaurants on the day you get there. All the restaurants are delicious and varied; and the portions are decently big. The buffet which does not require reservations is quite diversified and very good. The rooms are clean and spacious and cleaned up everyday. The beach is very nice and a lot of sunchairs are available. There is enough shade if needed. The pools are a bit chill but no complaints. The bars are great and free.
Finally, the animation is great, although it is not a resort you would go to party every night. The spanish class with Francesco and Eunice. The pool party as well as the balloon party were very enjoyable.
As a whole, if you want to relax but also want a fair bit of animation, this is the right place to go 😁!
Paint Wise
We had an amazing stay at this resort! The property was beautiful, clean, and had a great atmosphere. A big shoutout to Juan at the sports bar for his awesome service and fun energy — he really made our nights memorable. Also, thank you to Francisco, and Wellington at the bar for the fantastic drinks and friendly service. The staff truly made this trip special, and we can’t wait to come back!
Holly Lignell
My experience at this resort has far exceeded my expectations. Plenty of options for fun, relaxation, dining, and the Animation Team is outstanding!! We did morning yoga/stretch with Flabio on the beach which was an awesome unique experience. There are game contests at the pool for all ages, and nightly shows with amazing staff talent. The food everywhere was very good, the staff professional and friendly, every single day felt like a luxurious relaxing respite. The grounds are beautiful and well kept. The room was decent and bed comfortable. I was pleased and will return! Thank you to all of the staff who took personal interest in us during our stay and made it extra special.
Brad S
The hotel grounds are beautiful, with an eco trail linking the two sides full of wild iguanas and birds. But, the multiple reviews mentioning poor AC and putrid room smells are sadly accurate.
With AC on maximum our entire stay, the room never dipped below 75 degrees. This was clearly a long standing issue as the top floor rooms are damp, musty, and smell strongly like old sweat and mould. Water supply randomly cut out at various periods through the day as well (on our first day the taps and toilets didn't work at all for two hours), and housekeeping rarely ventured above the second floor.
On our first full day after check-in, the hotel ran out of beach towels - we checked three times at 8am, 9am, and midday and each time "no towels, laundry is trying to wash more". This is a pretty baffling issue to face when paying hundreds for a beach resort. We also both came down with food poisoning at different times of our stay.
Our attempt to raise any of these concerns were met with indifference and language barriers, we were told we could only complain directly to the manager who wasn't there, and to come back "maybe an hour" later to do so. The second time we tried we were directed to just join a long line of guests lining at the restaurant reservations desk to formally record a complaint about the room.
This hotel has stunning beaches and great outdoor views. But the rooms are very poor, maintenance is lacking, and service is a struggle should you not speak Spanish. Save your money and book elsewhere along the beach - we regret not having done the same.
Ingrida Skergelziene
This hotel felt like paradise. The surroundings were breathtaking, with wild animals freely walking around, amazing nature, and delicious food. It truly felt like a fairytale.
But what impressed us the most were the animators. They are absolutely priceless. The hotel should raise their salaries and protect such staff, because they take the whole experience to another level. Thanks to them, we felt not just like guests, but truly special.
There was so much laughter, fun, games, and entertainment. It didn’t feel like staying in a hotel — it felt like being at a big family celebration. The joy and laughter followed us throughout our entire stay, all thanks to these incredible animators.
We will never forget this experience.
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4.4
Google reviews (2929)
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Defining luxury in the Caribbean, The Crane Resort is an elegantly sophisticated 5-star destination on the powdery white sands of Barbados. Set amongst breath-taking natural beauty, it’s no wonder ‘Lifestyles of the Rich and Famous’ called this area...
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4.4
Google reviews (2929)
Peter Jones
Currently staying at the Crane. So far it's very good. Great apartment overlooking the ocean. Good breakfast with great view over Crane beach. Pools are fine with excellent drinks service. Evening entertainment is variable as in most places. Staff are very helpful and it's always service with a smile. We made a good choice.
Ann-Marie Pearce
The Crane Resort was the perfect place to stay to relax and unwind. Our room was spacious and generously appointed with classic furniture. We had a king sized four poster bed, chaise lounge and sofa. The suite boasts 2 full bathrooms, a kitchen and a private pool. The pool was crystal clear and always the perfect temperature to cool off. We also had a full kitchen and washer dryer. The room was cleaned every day and the workers at the resort were friendly and professional. The resort has its own tiny village with a lounge, gym, restaurants, shops and general store. There is live music at the main square every evening, which was a really nice chill vibe. There is a somewhat private beach onsite as well, with a glass elevator and chaise lounges. We were there looking for surfing waves so we took taxis to other beaches nearby (freights bay). We ate dinner on site every evening. The Carriage House was great for convenience and Zen restaurant was our absolute favorite.
Barbados is warm and breezy. Coupled with the amenities and service at the Crane hotel, it’s a luxurious place to chill out for a week and escape the cold. We loved it.
Patrick Herdzik
This was our first time visiting Barbados and staying at the crane. We would highly recommend this resort to anyone considering coming here. The grounds are beautiful and everything is super accessible. The pools are great and there is a few to choose from along with an adult only one. The crane beach is walking distance as well. There are a few restaurants to choose from and the breakfast buffet is definitely worth it. Additionally, if you are travelling with children it is very child friendly. However, if you have younger ones under 4 you are a bit more limited as Calypso is for kids 4 and older.
Sade Udoetuk
The Crane Resort was immaculate and breathtaking. The employees are friendly and helpful and the food, especially the morning buffet. The beach, pool, grounds and buildings are generally well maintained. The value and quality of our apartment exceeded the price, especially as compared to other resorts in the region. Just be aware, the Crane is relatively far (inasmuch as things are "far" in Bim) from popular tourist hotspots and cities on the island. Be sure to reach out to book restaurant reservations well in advance of your stay
Rakhi Bhattacharya
The Crane resort overall experience was very good. There are some great aspects and some points for improvement. The resort location is fabulous with absolutely stunning views. We booked a 2 bedroom penthouse suite with our own private plunge pool. The suite was fantastic, very spacious with high cathedral ceilings and antique furniture. The whole look of the building and the room was done up in 19th century plantation style unlike other modern resorts. The balcony was wrapped around the entire suite with all rooms having great dramatic views of the ocean. The resort is located at the edge of a cliff with great ocean views and has its own private beach the crane beach. This is one of the best beaches in the Caribbean with white sands and azure blue waters. The staff do a great job of keeping the beach clean of any sargassum weeds. Many of the restaurants and pool areas have gorgeous beach and ocean views. Our rooms were clean and well kept. Areas that need improvement are housekeeping seemed very overwhelmed and was slow to respond needed lot of reminders. The reception staff during the day were frazzled and rude and not helpful. This needs immediate attention. We visited with friends and they all had bad experiences with reception staff being rude. Some of the restaurants close too early by 9pm and the servers seemed to be always in a hurry to rush you through your dinner to get you out of the restaurants. It ruins the vacation leisurely dining experience.
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4.7
Google reviews (11040)
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Immerse yourself in an unforgettable sunshine adventure at Punta Cana Princess, a sensational adult-only escape next to the white sands of Bavaro Beach in Higüey near the popular resort of Punta Cana. This magnificent 5-star haven of relaxation in the...
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Up to 5% Off
Up to 5% Off when travelling between 01/05/2027 - 31/10/2027.
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4.7
Google reviews (11040)
Nicky Carroll
The 5 Stars is due to the amazing staff. Louis made us feel beyond welcomed, and safe through out our stay. I noticed he would go out of his way for several guests. Always smiling and provided the BEST service! We will never forget him!
Emilio was so entertaining and a fabulous bartender!
Pensio was another great bartender!
Only because of them would I consider going back! Top Notch!
Debbie MacRae
loved it! we could access 2 resorts next to it also. Food was great with lots of choice ! The staff were soooo nice! Special note on Luis . He was super sweet! Found us looking for our room and brought us to it. Always had a table ready for us at the supper buffet. Gave me a pretty beaded purse as a gift . Super sweet man! There was also a girl at the breakfast buffet that took extra care and hod our coffees ready, table ready . Very sweet girl! We will miss them both!
Megan Weston
I stayed here with a friend for five nights, and the experience was “almost good” but disappointing.
The food was fine but very bland and repetitive. Pro tip: find the coffee espresso machines early and walk down the beach to the sister resort because their buffet has more selection. 3/10 for food.
The pool and beach chair situation is frustrating. Guests wake up around 6am to reserve chairs for the entire day, so if you don’t go early, you’re out of luck. There simply aren’t enough chairs, which defeats the purpose of a resort. On top of that, towels were often unavailable, we waited up to an hour for clean ones, which shouldn’t be an issue at all.
On the beach, you’re constantly approached by vendors (including some affiliated with the resort), which gets tiring when you’re just trying to relax.
The alcohol packages are interesting. With the basic package, you’re served well-grade alcohol. Upgrading helps, but even after several drinks, it was surprisingly hard to feel much of anything.
Overall, the resort is decent for the price point but if your budget allows, I’d recommend paying more for a better experience.
Claudia Settels
Overall, its a great location, with a long walkable beach, some seaweed, but that's nature! Delicious food at every restaurant we tried, Japanese, Chinese, Fondue, Seafood, Dominican and a different buffet every day. Mostly super nice friendly staff, great service. Lots of fun, the entertainment group kept us happy, dancing, great music, almost every night. The silent disco was less appreciated by my group.
Anna Jordan
We stayed at Punta Cana Princess for a week. While the resort grounds are beautiful and well maintained, and the staff is friendly and helpful, our overall experience was disappointing.
Unfortunately, the food quality did not meet our expectations. The buffet selection was very similar across all restaurants (including the sister resort), and we found it difficult to find fresh and enjoyable meals. The quality of meat and fish was especially disappointing, so I mostly ate salads and fruit during our stay. Fruit was good, desserts were okay, but overall food quality could be improved.
We also visited several à la carte restaurants: Mexican (Steakhouse), Italian, Mediterranean, and Swiss Fondue. The Swiss fondue was the best option for us, although portions were small and side dishes were limited. The other restaurants, however, did not stand out in terms of food quality.
Additionally, my husband experienced stomach issues during our stay, so we would recommend guests to be cautious with food and drinks, especially beverages with ice.
Another thing worth mentioning is the room design. The bathroom and shower have glass doors, which look modern but offer very little privacy. Even for a couple, this can feel uncomfortable.
Overall, the resort has a beautiful atmosphere and great staff, but food quality and room privacy are areas that definitely need improvement. We hope this feedback helps management enhance the guest experience in the future.
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4.5
Google reviews (5238)
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Discover soft white sands and crystal clear Caribbean waters during an unforgettable stay at the all-inclusiveTropical Deluxe Princess, on the idyllic shores of the Dominican Republic. A wide range of activities await your arrival, such as water...
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Up to 5% Off when travelling between 01/11/2026 - 30/04/2027.
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Up to 5% Off when travelling between 01/05/2027 - 31/10/2027.
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4.5
Google reviews (5238)
Brooke Walker
Tropical Deluxe Princess
We stayed here as a family of four and unfortunately did not have a good experience.
The grounds were well-kept and the pools were enjoyable, which were the only real positives for us.
Our first room was unacceptable. It was infested with ants and other bugs, there was other people’s hair and belongings in the bed, dirt and sand on the floor, and hair and dirt inside the drawers. You could wipe the furniture and dust would come off on your hand. We requested to be moved but were not relocated the first night.
When we were moved the next day, it was clear the room had only been surface-cleaned. There was still a smell, and dirt and hair were visible in cracks and corners. We later found a cockroach, and the solution was simply to spray the room.
On top of this, during our stay we were approached to attend a timeshare presentation, which felt very off-putting given the issues we were already dealing with.
This is the first vacation where we genuinely wanted to leave early. For the price and expectations of an all-inclusive resort, cleanliness and guest comfort should be non-negotiable. Sadly, this was not our experience, and we would not return.
Lynn Beck
The workers were so friendly! The specialty restaurants were tasty and fun. The grounds are beautiful. We had a family suite and were disappointed. The air conditioning sounded like a helicopter landing . The bathroom door was a shower door, so no privacy. Activities were planned, but their location was always a mystery so who knows if they really happen. Would probably try somewhere else which is a shame because the price is right and the workers are great.
Abd-Almeneim abukwaik
We recently stayed at this resort and overall had a lovely experience. The property is very clean, nicely renovated, and family-friendly, making it a great choice for a relaxing getaway. The atmosphere is quiet and peaceful, which we really appreciated.
There are, however, a few areas that could be improved:
The AC in the rooms needs an upgrade. We had to change rooms three times, and each one had issues with humidity and poor cooling.
The food could be better, especially by offering more kid-friendly options such as chicken strips, French fries, fried shrimp, and fried calamari. The seafood selection was also below expectations.
I noticed many reviews mention friendly staff, and while everyone we met was polite and helpful, the overall warmth and enthusiasm felt a bit missing — a few more smiles would make guests feel even more welcome.
We had some difficulty communicating in English, as around 80% of the staff we interacted with did not speak it well. However, this wasn’t a big issue for us — everyone tried their best to assist, which we truly appreciated.
Overall, it’s a beautiful, clean, and family-oriented resort with a lot of potential. With small improvements in comfort, food variety, and communication, it could easily become a perfect five-star destination!
Jacky Chen
We stayed for a week at this resort. Don't even know where to start. The rooms had AC that barely worked and it smelled like a public bathroom. They just sprayed some kind of air freshener to mask the smell. The mini fridge was room temperature. There were a ton of mosquitos inside the rooms and we all got bit at least 20 times each. We complained to the front desk who said they'll fumigate and never did.
Their housekeeping would clean the rooms and take all the bath towels and not give them back. We had to call them multiple times just to get towels.
Food was subpar it felt like we were eating the same food every day because we couldn't get reservations even though we tried within the second day. I have no idea what kind of meat they put in their burger but it was strange.
The Wi-Fi worked 10% of the time. The only saving grace was that the beach was decent and we enjoyed the pool and the beach. The staff made some of our time there fun at least.
I won't be coming back. I would suggest to go to a different resort for a better time.
Jaden DeGath
Had great time. Lots of fun with Flavio activity. Food very good. Lots of variety for every taste. Caroline kept our room very clean. Beautiful 😍 resort. Beautiful pools nice area for kids. Beautiful beach. Had late flight and late pick up. Was able to use everything in resort including dinning after check out. Bell men cut our bracelets when he help us with suitcase when our transport arrived. Very nice resort on budget.
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Up to 15% Off
4.7
Google reviews (33423)
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£1129
Based on 7 Nights, All Inclusive, Including Flight & Hotel
A world of pure tropical delights awaits at the Grand Palladium Palace Resort Spa & Casino, a 5-star haven of fun and relaxation in the Dominican Republic. Set alongside Bavaro Beach in Punta Cana, this paradise holiday sanctuary has everything you...
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Up to 15% Off when travelling between 03/03/2026 - 31/10/2026.
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4.7
Google reviews (33423)
Ayshe Capecci
We recently returned from a stay at the Grand Palladium Punta Cana Resort & Spa in Punta Cana, Dominican Republic. While the weather was excellent and the property itself is beautiful with many amenities, unfortunately our overall experience with the resort was disappointing.
Upon arrival, we waited more than two hours to check in. As Travelers Club guests, we expected a more efficient arrival process, especially since we were traveling with two small children (10 months and 3 years old).
Our initial room had a lovely pool view; however, by the second day we noticed a strong moldy odor that made it unsuitable for our baby, so we requested a room change. The replacement room did not have the same pleasant view and was located at the back of the building. In addition, our bracelet keys consistently failed to work, and we ultimately had to rely on a standard key card just to access the room.
The resort’s daycare center was another concern. We left our 3-year-old for one hour and observed that the staff provided minimal interaction with the children and primarily supervised them to prevent wandering. When we later stayed to observe, we witnessed what we felt was inappropriate staff behavior toward the children. After playtime, the children were told to clean up, which is understandable, but the staff member criticized the quality of their cleaning in an unrealistic manner for toddlers. We also found the facility itself to be unclean. Unfortunately, after returning home, our 10-month-old was diagnosed with hand, foot, and mouth disease, which raised further concerns about sanitation.
Our family travels frequently — our 3-year-old has visited 20 countries and our 10-month-old 8 — and we have rarely encountered such poor service and disappointing childcare standards. While the resort grounds are attractive, the service and cleanliness issues significantly affected our stay.
C Mc
We’ve just returned from a week-long family holiday at the Grand Palladium Punta Cana Hotel, Resort & Spa, and honestly, we had a fantastic time.i didn’t want to leave!
The food was great, and I genuinely don’t understand some of the reviews saying otherwise. The lunch options were especially amazing—rice and peas, stew chicken, barbecue chicken… all well seasoned, full of flavour, and tasted like real Caribbean food, not just salt and pepper. The only restaurant I didn’t really enjoy was the Japanese, but everything else more than made up for it.
I especially want to thank Damelis Ana, and Cheyanne at Guest Services. Damelis in particular was incredible—so friendly, helpful, and genuinely caring. We were celebrating my husband’s 40th birthday and had upgraded our room, but there was a bit of a mishap and the room wasn’t right at first. That was the only disappointing part of the stay. However, by the next day everything was sorted, and thanks to Guest Services (especially Damelis), we were very happy in the end.
The weather was great, the vibe was great, and the staff were so warm and welcoming. It really just felt like home. We truly enjoyed our stay and would absolutely return.
Kylee Thomas
We had an absolutely amazing experience at the resort, and a huge part of that was thanks to the incredible entertainment team ESPECIALLY Estiven, who truly made our trip unforgettable. He brought such positive energy, professionalism, and genuine warmth to everything he did.
Whether it was leading poolside activities, hosting evening shows, or simply checking in to make sure guests were having a great time, Estiven went above and beyond every single day. He made everyone feel welcome, included, and excited to participate.
What stood out most was how hardworking and dedicated Estiven was — always smiling, always engaging, and always creating a fun atmosphere without ever being pushy. You can tell he truly loves what he does, and it shows in the quality of the entertainment and the overall vibe he helps create at the resort.
If you’re visiting this resort in the Dominican Republic, you’re in great hands with him on the entertainment team. Estiven is a true asset to the resort and one of the main reasons we will return in March and July. Thank you for making our vacation so special! ✨
Dom Burns
The hotel was beautiful, everyone was very very nice. The pools were excellent. Our room service was fantastic. José Luis R did an incredible job keeping our fridge stocked, and made sure there was lots of water for us. José also put flower arrangements on our bed, making it a surprise every time we walked through the door. Jose also greeted us every time we met through the halls, he is a very kind and bubbly person. He made our stay and experience more enjoyable.
Phillip Ladd
Stayed there 1 week as a family of 4 beginning of January.
We had a lovely stay at Grand Palladium Punta Cana. It’s a very spacious resort, so be prepared to do some walking, but the layout is beautiful.
Dining Highlights:
* El Dorado: The best service of our trip! Jhonathan was incredible at anticipating our needs, and the steak with pepper sauce was seasoned to perfection.
* Adelita: An Instagrammable spot with amazing Chicken Mole and Churros.
* Bamboo: Beautifully renovated, though the food was a bit salty and service was slow.(albeit they had just reopened)
* Buffet: A consistently good selection of options every day.
Drinks & Service:
The lobby bar is the place to be—Letitia provides the absolute best bar service on the property! The fresh passionfruit mojitos are a must-try, though remember to specifically ask for top-shelf liquor.
The Room:
Our room was spacious and very clean. However, the interiors are starting to feel like they need an update, and I personally wasn't a fan of the glass doors for the toilet—it lacks a bit of privacy.
Beach & Atmosphere:
The beach is beautiful, but it’s popular; you’ll need to arrive early to snag a chair. Overall, this is a very quiet resort. I’d highly recommend it for families or anyone looking for a peaceful, relaxing vacation.
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3.9
Google reviews (1643)
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Paradise awaits at the colourful Jolly Beach, Antigua. Nestled between tropical gardens and beautiful white sand beach, this typically Caribbean hideaway is sure to give you a taste of island life with its choice of three all-inclusive restaurants!...
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3.9
Google reviews (1643)
Deirdre Lorusso
I just returned from the Jolly Beach resort, the beach is absolutely spectacular! The sunsets are breathtaking. The pools are clean and large and very nice. The rooms are extremely dated. In fact we didn’t even have a bureau or our refrigerator. Also no maid service unless you wanted to pay for it as an extra. The staff that was there was over the top, friendly and courteous and helpful, however, they are extremely shortstaffed. You wait in a very long line for lunch and a very long line for the one bar that is open at the pool. If you wanna leave the resort on foot and explore, there is nothing really close by except for a few restaurants and a supermarket. That being said, I would probably return for the beach and the pools.
Kate Kozikowski Real Estate Sales Representative
The property is located on a beautiful beach, which we truly enjoyed. I also want to commend the staff, as they were very friendly and helpful throughout our visit.
However, I did feel that the rooms are in need of renovation. Additionally, while the food was fine, I found it to be cold most of the time, and felt it could be improved.
Overall, it was not a bad experience.
Theresa Parish
Hello! Just left this resort yesterday. We were there for 9 days. We flew direct flights from Toronto. Air Canada has direct flights from YYZ on Tuesday's and Thursdays. We arrived and first impressions were WOW!
The service was amazing, the beach was spectacular.
The food was great BUT we got tired of the same buffet. There is only one a-la-carte restaurant (The Pizza Factory). It was not good so don’t waste ur time. The buffet has great food but like I said, after 9 days we would have loved to have had other restaurants to try.
The hotel room we had was in the first floor. We could not leave our patio door open as the screen door was broke and there was a gap to let bugs in and it didn’t lock. There was a rain storm on day 6 and our room leaked. Water was coming in the bathroom ceiling. There was water everywhere in the bathroom and we had to keep towels on the floor to sop up the water. It was 100% damp everywhere. The bed was damp and our cloths. But at the end of the day we didn’t go there to stay in our room. So we give it a 4* because the rest was so good it compensated.
Christopher Bonfini
John Murphy and Staff were so humble and a pleasure to talk to and interact with. The beach is the best beach that I have been to in the Carribean. The sunsets are breath taking. The food is amazing - so many choices. The pool is Fantastic! I met so many guests who have been coming here for so many years - 10+ years. This is our second visit and after this Amazing Experience this will definitely be a yearly visit. Thank you to John and the staff for making this visit unforgettable.
Christopher Bonfini and
Roxanne Harding.
Luisa Deonarine
Jolly Beach Resort, Antigua.
I was looking forward to write a good review, and this one surpassed my expectations.
Let me start with the reception, excellent customer service, Kiara was very knowledgeable about her work and extremely helpful and accommodating. 5 stars.
The Beach is gorgeous, miles and miles of white sand serenaded by the soft sound of the Caribbean Sea, perfect heat from the sun and very confortable weather. 5 stars.
The room was good, on the third floor (no elevator) spacious king size bed and eventhough the shower is very small, the room has a great balcony overlooking the beaches. I don't smoke but I was second-hand smoking(cigar and herb) the whole week. 4.5 stars.
The common dinning room could be presented with more aesthetics. The entire area smelled mossy, there are flies and birds on the outside . The food was very tasty though, especially the curry goat on Caribbean Night (Friday). In my humble opinion there should be more than one "Caribbean Night" per week, at a Caribbean Resort.
I will recommend fans and "bug exterminators". 3 stars.
The Hotel does have a very nice a la carte restaurant, where you can, in advance, order Lobster for dinner. I highly recommend waiting in line for reservations from 7am. Ms Margaret is very kind and wonderfully efficient. Listen to her, she will always lead you to the right stuff. 5 starts.
The biggest disappointment of all, no WiFi in the bedroom, only in the common areas close to reception. Logistically, this is easy to rectify in 2026. Made me wonder if we were still living in the 1990s. Also, the viewing programming on the TV is a lot to be desired. If you're looking to stay in that day and want to catch up on the world stage, you'll be disappointed. Recommend streaming apps for the TV, but you would require WIFi, which is lacking.
In this day and age, what resort/hotel does not provide free WiFi to their customers?!?!? 1 Star.
Apart from the latter, an absolutely wonderful (first time) experience.
So with that said, the resort is awarded 4 stars
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4.4
Google reviews (496)
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Savour a taste of the colourful Caribbean lifestyle at the fabulous Southern Palms Beach Club, located on the magnificent island of Barbados. Set amongst swaying palm trees, this exotic sanctuary offers guests an array of experiences, exceptional...
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4.4
Google reviews (496)
mark kitson
Great hotel right on the beach. Big rooms with massive balcony with giant beds (We had the garden view which was also a view of the beautiful beach and sea. The staff that work here are so helpful, friendly and cheerful it is as if they had gathered the nicest people on the island of Barbados and got them all to work in this hotel. Reception was fantastic. Nothing was too much trouble and they were happy to help with anything. I didn't know many of the staff by name but Richard was such a nice guy that you wanted to give him a big cuddle and Derek who worked in the restaurant and served us dinner one evening were two that made our stay feel so good. The food is good the location is second to none. Right in the centre of St Lawrence Gap with lots of bars and restaurants very close by. You have the capital, Bridgtown and Carlisle Bay 10 minutes up the road in one direction and Oistins with it's famous Fish Fry 10 minutes away in the other (get the local bus for about £1.25). Great hotel in a beautiful part of the island, lovely people here.What is not to like? Thank you Southern Palms Beach Resort. Everything was spot on. Incredible place to stay. We will be back.
BeDee E
This hotel is located on St. Lawrence gap and has direct access to the beach. The room was clean and the staff were friendly.
I enjoyed my stay and the management surprised me with complimentary bottle Prosecco on my birthday. That truly made my day. I captured beautiful sunrise and sunset views while taking morning walks and lounging on a beach.
Stephen Wiseman
Best resort on the island, lots of beach space turtles galore to snorkel and watch, also swim on a nice sand bottom with some waves to play in or use the water sports, water is 83 degrees , you cannot find better! All the staff care and treat everyone as family, beach restaurant and bar is beautiful sit on the waterfront and enjoy the food and drink, I cannot explain what a joy it is to vacation there. Lots of good restaurants down the strip on the St Lawrence Gap all walking distance. Don’t miss your chance to enjoy the gem!!
Rosemarie Blake
Beautiful beach good WiFi throughout the hotel. Food on the expensive side waited too long to be served up to one hour even when they weren’t busy. Happy hour was good with the two for the price of one. Service charges very expensive plus daily rate. Overall would I go back? Maybe
Heather Gow
We stayed here for our honeymoon in August 2025 and it was amazing. Lovely rooms, great staff and right on the beach. Awesome sunsets too. Never ate here as like to try different places but there are nice restaurants and cafes nearby. Got the local bus most days into Bridgetown which was only 3.50 Barbados dollars each way. Crazy drivers but good fun. Everyone so friendly. We also caught the bus to Oistins fish fry on the Friday night. Great food, music and drinks.
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4.3
Google reviews (1062)
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Immerse yourself in a truly Caribbean experience with a scintillating holiday at the Coco Palm Resort. Here you’ll discover the spice and style of Saint Lucia, being able to bask in tropical sunshine, sample an array of delicious cuisine, taking...
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4.3
Google reviews (1062)
Simon D
We had a great 4 night stay here. The rooms were spacious and comfortable. Housekeeping did an excellent job. Service in the restaurant and in the bar was friendly and attentive. Very nice and varying breakfast buffet with a decent muesli and station preparing freshly made omelettes. Very pleasant gym as well. It is only a five minute walk from Reduit Beach.
Christopher Jones
We had an unexpected stay of 9 nights at this hotel following my Wifes Accident on the beach. We were cruise passengers. I can honestly say from start to finish the Staff at the Hotel and Ti-Bananne Restaurant were a Godsend. They looked after us both so well and we will forever be grateful. We were lucky enough to stay in a number of different style rooms including a 1st floor with balcony, a garden room, a swim up room and a rear garden room. All are very different and excellent. The restaurant offered a variety of dishes, all again were excellent. Thank you to Claudine, Michael, Jean, Courtney and the rest of the Team, they were able to turn what would have been a nightmare for us into a relaxed wonderful stay that we will never forget. 5 star + experience and we will be back with our Family for sure.
Also, I can highly recommend this hotel if you are a lone traveller, we spoke to a number of Guests who were doing this and they all said it was perfect for them...
Chris & Sandra Jones.
Thelma Bardouille
Had a great holiday at the Coco Palm, Rodney Bay Village, St Lucia. 5-10 min walk to duty free shops, pharmacy and Massey supermarket. Local buses are cheap, $2.50 EC/£0.70p to Castries, about 30 mins away. Had a room on ground floor, garden view which has a patio. Pool was lovely with enough loungers and towels available during the day. Lovely hotel and staff were so helpful with good local advice.
Mikhail Garcia
Our stay at Coco Palm Hotel was absolutely amazing! The service and hospitality were outstanding from start to finish, the staff were warm, attentive, and always made us feel welcome. The energy around the hotel was wonderful, creating such a relaxing and positive atmosphere throughout our stay. The food was magnificent, with every meal being fresh, flavorful, and beautifully prepared. One of the best parts of our experience was how stress-free our vacation felt, thanks to the hotel organizing our tours and transportation seamlessly. Everything was handled professionally, allowing us to fully enjoy our time without any worries. We truly enjoyed our stay and would highly recommend Coco Palm Hotel to anyone looking for great service, exceptional hospitality, and an unforgettable vacation experience.
FREDERIQUE GAROT
A little jewel! Great hotel, rooms are spacious and very nicely decorated. Very clean. Staff are extremely friendly, courteous, polite. They all really seem happy to work there and they all seem to get on really well.. All inclusive plan is amazing. Shops and restaurants around hotel. Would love to come back. Highly recommend this place
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4.3
Google reviews (11154)
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Fun-packed days and entertaining nights await at Grand Bavaro Princess, a magnificent 5-star haven of relaxation in a blissful seafront location in the sun-kissed Dominican Republic. This charming all-inclusive hideaway is nestled on Punta Cana’s...
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4.3
Google reviews (11154)
Maria Chaika
We had an absolutely wonderful stay at this hotel. From the moment we arrived, the staff made us feel welcome and taken care of. The service was consistently friendly, professional, and attentive without being overwhelming.
The room was clean, comfortable, and well maintained. Housekeeping did a great job every day. The food exceeded our expectations — there was a great variety, everything was fresh, and the à la carte restaurants were especially impressive.
The hotel grounds are beautiful and well kept, with plenty of space to relax. The beach and pool areas were clean and enjoyable, and there were always activities available for those who wanted entertainment.
Overall, this hotel offers excellent value for the experience it provides. We truly enjoyed our stay and would definitely return. Highly recommended!
Natalia Gouveia
Cannot fault anything about this hotel, the staff, entertainment or food.
Just came back from my honeymoon and we had the best time.
The rooms and grounds are clean, the staff are very friendly and helpful.
Food wise, we were impressed with all restaurants and the buffet and cannot say we had one bad meal.
Entertainment staff were fantastic too. Thank you for making our honeymoon a memorable one! We will be back!!
Gergana Vicheva
The hotel is located in a beautiful forest with lots of birds, animals, ponds and palm trees. The beach is truly amazing, with white sand, blue water, enough umbrellas and sunbeds for the guests. There are plenty of options for food and drinks with no queues. The staff is helpful, the rooms are spacious. The only drawback are the mosquitoes inside the room/bathroom, but repellents seemed to work.
Matt Ferguson
We had a very nice stay at Bávaro Princess Resort. The family section was great for a family of four. Our room was spacious with a king bed, bunk beds, and a trundle bed if needed. The bathroom was a bit small, but not a major issue. A big plus was the kids’ waterpark and the family restaurant, which was much less crowded at breakfast.
The resort grounds were beautiful and well maintained, and we loved that it feels like both a resort and a nature preserve. The kids enjoyed seeing the tropical birds around the property.
The beach was excellent, white sand and turquoise water, especially on sunny/calm days. It truly lived up to the photos, which isn’t always the case.
Food was typical for an all-inclusive. Breakfast was fine, lunch was decent (although the hamburgers were bad), and dinner was very good; especially the steakhouse and Italian restaurant. Alcohol quality was lower than I prefer and caused headaches, so something to keep in mind. Classico (name brand)
The evening entertainment, ice cream, and trains around the resort were a hit with the kids.
Their staff were semi polite to the guests, however our waitress Elena each morning at the family breakfast restaurant was lovely!
Overall, while it wouldn’t be my first choice, if the price is right, we would consider staying here again!
Senaid Kulasic
This place was amazing. Me and my wife had a very relaxing 5 days here. Very clean and the service was amazing. We stayed close to the beach where they have cafe del Mar. The bartender Jose Luis R made us feel very welcoming and he made the best drinks and amazing coffee. The cafe location also has a breathtaking view at the ocean. One thing I would improve is the entertainment was a little cheesy and maybe some better sport activities at the beach.
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4.5
Google reviews (10351)
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Discover the best of 5-star luxury living at Grand Sunset Princess All Suites Resort and Spa on the golden sands of Playa del Carmen. Brimming with fabulous facilities designed to accommodate either a day of relaxation or a heart-pumping sports session...
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4.5
Google reviews (10351)
Nicole Stanikowski
I had a wonderful time at the resort, staying for a week in mid February. The food was excellent, and the service received from every staff member was wonderful. I’ll definitely be considering returning for my next winter escape.
I’d encourage the resort to add some additional signage on-site, as it was hard to identify some of the pool and restaurants, but otherwise no real complaints. Entertainment was thoughtful and varied, and you can tell the hotel team cares about their guests’ experience. The cleaning crew also kept everything tidy and refreshed in a timely manner.
A highlight of the trip was my time at the tennis courts. I took several private and a free group lessons with their wonderful pro on-site, Jose Alfredo Alvarez. He was extremely patient and thorough with his instruction, helping me to improve several aspects of my game play. The courts are well maintained and it’s easy to set up sessions directly at the tennis office on-site.
Afterwards the gym served as a nice add on workout and conditioning after playing, also well maintained and stocked with a variety of machines, free weights and cardio machines.
Abbie Mccray
Beautiful resort. Super friendly staff. Great food- honestly I had very little to complain about during my stay (Christmas’25). Only three notes
1. As a solo traveler, this resort is overly family friendly. Late nigh entertainment, music and activities are all scaled down because of this in my opinion.
2. The resort is extremely long, lots of walking required but very easy to navigate
3. The beach has some damage due the to strong current slamming against the property and you’ll find random sandbags and rocks everywhere. Still a gorgeous place to relax- grab a snorkel from the rental (it’s free!) and take a dive an a calm day.
Overall 9/10. So many memories made and I can’t wait to be back
Dan D
Pros: rooms are updated nicely. Cleaning staff are amazing. Basketball and tennis court. Lots of pool space. Good New Year’s Eve party. The man in the tennis court was nice. Gym is the best I’ve ever seen at a resort.
Cons: service is bad. Staff are lazy. I asked one for coffee at the bar, he told me to ask someone else (when nobody else was there) then he went to the back to grab someone but he ended up making it anyway… also at Brazilian steakhouse, the male server with glasses never came to our table with the meats so I had to ask another server to bring us food as we had no meat for first 20 min. The hostess was also very sassy at the Brazilian steakhouse.
Back at the Brazilian steakhouse for lunch, we noticed a family get asked if they want coffee after their meal and they were very attentive but for us they never asked. When I asked for some water, the server told me to wait till she is done putting utensils down at empty tables.
Overall the service for a 5 star is lacking and I wouldn’t recommend this place. The beach area is also very tiny
Roze
My friend and I booked a Thursday–Monday stay advertised as Adults Only, All-Inclusive through a third-party platform, but upon arrival we were placed in a family section with children throughout the property. When we addressed this the next day, the front desk stated the adults-only section was overbooked and implied we may have misread our reservation, despite our confirmation clearly stating “Adults Only.” There was no apology and no attempt to check availability or offer accommodation. Dining was another issue — upon arrival Thursday afternoon we were told all restaurants required reservations that cannot be made in advance, and everything was fully booked, forcing us to eat at the buffet Thursday and Friday despite multiple restaurants on-site. The buffet food was okay but fairly bland with limited variety; however, the waiters there were kind and attentive. The 24-hour sports bar was severely understaffed (only two staff members covering a large space), and we were told simple appetizers like fries or mozzarella sticks would take 30–45 minutes, which felt unreasonable; drinks were decent but nothing memorable. The overall atmosphere felt restrictive — the pool bar closed at 5 PM, the pool officially closed around 8 PM but staff began cleaning around 7 PM and staring guests down to leave, and there were no real evening activities or entertainment included. Transportation policies were also inconvenient: Uber is not allowed, outside taxis cannot enter the property, and drivers must wait beyond the resort entrance while the resort pushes its own significantly more expensive transportation. Staff at the entrance frequently asked where we were going, who we were going with, and where we were coming from when returning, which felt intrusive and uncomfortable. The layout of the property was confusing (our room 1275 had misleading hallway signage directing left when it was actually to the right), and we noticed there were no visible security cameras in the stairwells or hallways leading to guest rooms, particularly in isolated corner areas, which did not feel reassuring. Due to the booking discrepancy, lack of flexibility, and overall experience not aligning with what was advertised, we chose to check out early Saturday morning and transfer to another resort. While the property itself is visually nice, the experience did not reflect a true adults-only all-inclusive stay. It’s very unfortunate because we were looking forward to spending our time at this resort.
Melissa Allan
Stayed here from December 3-13, 2025. This was our 3rd time visiting this resort for our anniversary. We were here in December 2021, 2023 and again in 2025. There were some pros and cons, but overall, it was a 5/5 stay.
The newly renovated rooms are fantastic. We had a junior deluxe swim out. Found it frustrating that we booked in May 2025 for a king suite and added a note that it was our anniversary and the front desk agent told me upon check in we were going to be in a room with 2 double beds. I explained that isn’t what I booked and she confirmed it that she saw that and would ask if she could change our room. After some back and forth, we did end up with the king room. I don’t know why this was overlooked when she told me they had lots of availability and the room booked was a king room. Only issue we had with the swim out, was people who decided to bring their small children into the swim outs and let them run around on our stairs and deck.
We ate 3 x at Mama Mia - FANTASTIC. 2 x at The Wok - FANTASTIC. 2x at Rodizzio - FANSTIC. 1 x at La Vaqueria - left something to be desired. Buffet was good. Sunset Buffet was good. The snack bar in behind the party pool was top notch - excellent wings & burgers. Sports Bar was great. Drinks were great.
Housekeeping was very inconsistent. In 10 days, they only gave me coffee for my coffee maker twice, which was extremely frustrating as I was using my coffee maker when I had coffee and preferred that over having to leave my room to get coffee first thing. Other guests told us they were getting left 2 packets of coffee daily.
Concierge was okay - I did stop and ask them if they had any recommendations for us to do on our anniversary and he kept telling me he would have to ask his manager if they could give us a bottle of free wine. This isn't what I was asking, I was simply asking if they had any recommendations for things going on on the resort that we could do. Neither of us even drink wine, so I certainly wasn't trying to get a free bottle of wine.
Spa was so good! We did the couples 80 min massage with the use of their tub with champagne and chocolate covered strawberries afterward. One of the best massages I have ever had. They wrote up a receipt so I could claim it on my benefits when I got home and I got reimbursed immediately. Definitely recommend.
Beach was great and so was the beach bar.
Love the staff at Photo Pro. Big shout out to their new employee, Eduardo, we had so much fun with him. We met him the second day there and he remembered us every time we saw him for the rest of our vacation. He even remembered what day we were leaving and made sure to come find us and say goodbye.
Martin who drives the shuttle was amazing (as always) and is one of the main reasons we keep going back.
Alexis at the pool bar was phenomenal as well.
Thank you for the great stay!!!!!!
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4.4
Google reviews (83)
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South Point Hotel Barbados is a boutique beachfront retreat that perfectly captures the laid-back luxury of the Caribbean, making it an ideal choice for travellers seeking style, comfort, and tranquillity. Located on the scenic south coast of Barbados,...
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4.4
Google reviews (83)
Wayne Jaffe
We had a few hours to kill before our flight back home having arrived from Grenada at 1:30 pm
so took a taxi from the airport to have lunch at The Driftwood restaurant at the hotel.
It is a 15 minute taxi ride from Grantley Adams.
The hotel struck us immediately as very clean and well kept with lovely grounds.
The reception staff were very helpful in storing our suitcases securely whilst we dined at the restaurant which overlooked the small pool.
There were seats around the side of the restaurant which does allow a glimpse of the ocean which would have been perfect though there was not too much shade and the immediate environment with storage containers was not as attractive.
The highlight was the amazing Melanie who made us very welcome.
The cocktails were good, the service excellent.
The food was good portion size and tasty, especially the soup.
The tuna was a little overcooked but i didn't specify that I liked my tuna rare.
We then had a lovely walk to the small but clean beach and also along the coast to the Surfers Bar.
A taxi took us back to the airport in 15 minutes.
All in all a lovely clean friendly hotel with a good restaurant and very good staff.
Joseph Carneiro
I stayed here for seven nights in February and the experience was a study in contrasts. The property possesses several admirable qualities. The rooms are impressively spacious, the grounds are genuinely picturesque and the restaurant and bar staff demonstrate a level of warmth and graciousness that feels both sincere and consistent. Dante at the front desk deserves particular commendation for his professionalism and his willingness to assist in every conceivable way.
However, these strengths are repeatedly undermined by a number of operational shortcomings. Several members of the female front desk team displayed an attitude that was markedly unprofessional and downright rude, accompanied by instances of outright misinformation. Although we were handed a programme of events upon arrival, there was no orientation to the property at any stage. We discovered virtually every essential detail through conversations with other guests, including something as basic as how to access the private beach path. Only on our penultimate day did we learn that the bar hosts a daily happy hour, which speaks volumes about the lack of communication.
The lighting in the rooms was another unexpected frustration. The primary illumination in the kitchen area consisted of a single, startling overhead light that created a harsh and uninviting atmosphere. The space would have benefitted enormously from a modest floor lamp or a softer secondary light source to provide a more comfortable and functional ambience.
The housekeeping system was equally perplexing. On multiple occasions our room remained unserviced well past mid afternoon, despite the service indicator having been displayed since early morning. This is not a standard I have encountered anywhere else in the world. The pool water also appeared to contain an excessive concentration of chlorine to the point where I genuinely questioned whether the levels complied with legal or health guidelines.
In summary, the hotel has undeniable potential and several commendable attributes, yet the disorganisation and persistent lapses in guest communication significantly detract from the overall experience.
Caredennosbig
We decided to book a stay at South Point Hotel to celebrate my son’s 16th birthday. The hotel’s aesthetics are very pleasing, and it is exceptionally clean. What truly stood out to me was the service, especially from Kim and the other two servers whose names I did not catch. From our very first dinner, Kim and the other server created a warm and welcoming space for my family. They even added birthday glitter and a tablecloth to make the night extra special. Kim consistently demonstrated what exceptional service looks like, and it was evident throughout our entire stay-it wasn’t just for show.
On the other hand, there were a few drawbacks. All meals are a la carte, as there is no buffet available, and the costs seemed high relative to portion sizes-for example, I paid $28 for just three shrimp. The hotel could also improve its menu options, particularly by offering more lunch choices for children. Additionally, entertainment at the hotel is virtually non-existent, which is something families might want to consider.
Overall, while the service-especially from Kim was outstanding, the dining and entertainment options left room for improvement.
Fatimah Jackson-Best
I had a “daycation” at South Point while visiting family in Barbados, and we had an amazing time. The hotel is beautiful and tastefully decorated. The rooms are spacious and comfortable. The food was great at the Driftwood restaurant, and the salt water pool didn’t disappoint my two year old. As impressive as the hotel is, the staff made our time at the hotel truly memorable. From making the reservation via email with Nahila, to Melanie’s amazing service in the restaurant and the many others who were so gracious- this is a dream team! I would highly recommend this hotel to visitors and local Bajans looking for an on-island getaway.
Chad Blackman
The room was amazing! Spacious, comfortable, we did not want to leave! The amenities were impressive as well!
The staff is fantastic! Attentive, kind, and very professional! Top tier hotel! 10/10 would recommend. I forgot a few small belongings there, and the staff were able to find it, store it and allow for it to be collected safely! Fantastic customer service!
Only caveat is the one access road that needs some TLC.
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4.4
Google reviews (1041)
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Let all of your cares drift away as you enjoy the very best of St Lucia with a luxurious Caribbean holiday at the stunning Harbor Club, Curio Collection by Hilton. Sitting in a prime location by the marina in Rodney Bay, this stylish sanctuary is the...
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4.4
Google reviews (1041)
J Fray
My husband and I spent a week at Harbour club December 2025. Friends and family joined us at the end of the week and thoroughly enjoyed the hotel.
It is clean and comfortable. The staff is absolutely outstanding. They all go out of their way to make things great. Tarik and Shane at reception were amazing. Robyn, Kelvin and Janey at the restaurants and happy hour were always great to chat to and made every meal enjoyable. Brandon was a great resource for our fishing adventure.
Thank you to all staff for making our stay a wonderful experience.
Cruz
Impeccable service, great location and amenities. Nice gym and pool area! The best asset is the staff! From the reservations team to the reception staff, pool staff, etc. They are extremely friendly and always willing to help. I have been staying here since they opened (3/year) and always had great service! The rooms and hotel in general need a bit of care but it is still a very nice place to stay for business and holiday. Please note hotel is not on the beach!
Greg F Bucci
Service was very good. Front desk, concierge, pool attendant, bar tenders were all excellent. Kelvin stood out as exceptional! He made our stay extra special. Nice clean hotel, good food and drinks. Liked the central location. Very easy to get to excursions, beaches, and restaurants.
Chris Abeyta
It's a nice place, but not impressive upon entry. Certainly not five stars so set your expectations. Desk staff kind and competent. We had to wait a little while for our room. Rooms are clean. Service is where things seem to lack. Lack of an over-friendly Spirit, almost more of an indifferent mindset. Breakfast. We were greeted by the hostess. Genevieve or something like that, but she didn't make eye contact, was not friendly and it seemed almost like we were bothering her. I saw her treat other people the same way. I had to wait for hot water and cups for tea and when I accidentally poured coffee in my tea cup I was told by Daniel to read the signs that showed the difference between water and tea carafs.. When just a few minutes before there was neither and we had to determine which loan carafe had coffee or water by unscrewing it.
Racquel Anthony
The drinks at Harbor Club were phenomenal — truly some of the best cocktails I’ve had. Whoever is behind the bar clearly knows how to make a great drink.
That said, the customer service was very disappointing. The bartender, Gavyi, lacked basic hospitality skills. His demeanor felt dismissive and unwelcoming, which took away from what could have been a great experience. Good drinks alone don’t make up for poor service, especially in a setting that should prioritize guest experience.
It’s unfortunate because with better customer service, this place could be excellent. The talent is there — the professionalism needs work.
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4.2
Google reviews (5535)
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Wyndham Alltra Punta Cana All-Inclusive Resort, where endless beauty meets opulence. On the pristine Uvero Alto , this getaway offers something for every guest whether looking for adventure or relaxation. the resort invites you to breathtaking ocean...
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4.2
Google reviews (5535)
Nisa
I am just leaving Wyndham Alltra and headed for the airport and felt compelled to right this review while I’m able to remember names. We thoroughly had the best time at this resort and enjoyed every minute of the trip. The staff here go above and beyond. Highly recommend the king suite; it was spacious, comfortable and modern. We also had the VIP membership during the stay, which has great additional benefits. I cannot say enough about my experience with Steven at the front desk, who was great and very knowledgeable!
By far, I must send a shout out to Rafael of CariBlue Pro Studio. I cannot say enough about how amazing of an experience it was. Rafael was patient and extremely kind. I ended with the best photos I have taken in a long time. I enjoyed the amenities here and the food was delicious. I highly recommend this resort. Cheers to a great trip!
Alexis Iserman
The hotel is a bit older-looking, especially in the rooms, and the beds weren’t the softest—but they were still comfortable overall. This is definitely more of a family-oriented resort, and I visited as a couple. That said, we still had a great time because there was an adults-only bar open until 2 a.m., which we really enjoyed. The food was honestly the best I’ve had out of the three resorts I’ve stayed at. The breakfast buffet was excellent, with fresh donuts, breads, made-to-order omelets, and plenty of other options to choose from. The food at the restaurants was consistently good as well. We stayed during New Year’s, and they offered a four-course meal that was fresh, well-prepared, and delicious.
One thing I really appreciated is that the resort doesn’t use wristbands or require reservations, so you don’t feel rushed or stuck eating at only one place at a time. The only downside was that the liquor felt watered down, and it took quite a few drinks to feel a buzz.
Overall, the service was great, and the staff were very friendly and accommodating, which made the experience even better. The location is about 40-45 mins away from the airport. The water is beautiful but it's on the side of ocean that's not light blue it's darker
Yoana Ivanova
We are totally pleased and really happy with all the services this lovely resort offers. The food is amazing - fresh and delicious. The games and activities for the children are really engaging. Our kids had so much fun. The water park is excellent, the beach on the ocean has the most lovey scenery. And the infinity pool is the longest pool we’ve ever seen. All the details have been carefully thought through . The staff are the most polite and sweet people ever! Can’t wait to stay here again 😍
.
Katie Landa
I’ll start this off by saying I am generally not someone who takes the time to write reviews, but in this case I feel the need to. I saw some negative reviews for this resort, but gave it the benefit of the doubt. I wish I had taken those reviews more seriously and hope anyone reading this does. THIS IS NOT A 5 STAR HOTEL- 3/3.5 AT BEST!!!!
Last year, we came to Punta Cana and stayed at the Hyatt Ziva Cap Cana. It was excellent and we really enjoyed it. The only reason we didn’t stay there again was because it was fully booked and we couldn’t get a room on the dates we wanted. For anyone looking for a true 5 star resort traveling with kids, go there instead!!!
The food quality at Wyndham Alltra was poor and the selection was minimal. The first night after a long travel day we went to Bella, the Italian restaurant, and it was perhaps the worst take on an Italian restaurant I’ve ever experienced. The food was terrible and the service was awful. All of the waiters were confused at the simplest requests. I speak Spanish so it wasn’t due to a language barrier.
The hibachi was good, nothing special but we enjoyed it especially after our dinner the night before. There were a few waiters and bartenders there who were very nice and accommodating, but the majority of the employees we encountered otherwise during our 6 days were very rude and not well trained.
The selection of food options was very limited. Particularly between the hours of 11am-12:30pm— there was no food available other than the beach shack that had a small selection (quesadilla, burgers) that was poor quality and we didn’t want it every single day. Limited food options during these hours is very inconvenient especially when traveling with young children who typically have an early lunch before an afternoon nap. We also were hoping for somewhere to get ice cream after dinner, but that wasn’t an option. Bars close at 7pm, except for the small indoor bar at the VIP lounge which closes at 11pm.
We traveled with our 2 year old, which is one of the reasons we chose this resort as it seemed like a very child friendly place. The water park was for older children but not advertised as such. Even the lazy river was too intense for our daughter. I thought they would have a small splash pad for littles but that wasn’t the case.
The pool deck and general walking path throughout the resort is very slippery— it rained several times while we were there and we did not see any employees trying to clean up the puddles of water with a squeegee or anything. Even without the rain, puddles accumulate from the pool and we all slipped several times, thankfully we didn’t get hurt.
We had a room that opened up to the pool, with lounge chairs in front of it. For 24 hours there were dirty towels, empty cups and food garbage on the ground outside our room by the lounge chairs that were left by other guests from the day before. I went to the VIP lounge TWICE and asked them to send someone to clean it, they never did. When the maid came to clean our room, we asked her if she could clean it and gave her a very generous tip for doing so. This shouldn’t be necessary, ESPECIALLY at a “5 star” resort.
There are no umbrellas at the beach. Again, how is this considered a 5 star resort?
It was advertised that they have a casino, but they don’t have one.
I got a facial and massage at the spa. The massage was good, the facial was not a real facial. When I get a facial, I expect a steamer, extractions, various clean products and peels that actually help my skin. This was a very amateur take on a facial, they put a couple different lotions on my face that were extremely fragrant and didn’t do anything good for my skin.
In general, the quality of this resort is 3/3.5 stars. Absolutely not a 5 star resort.
Mary Jo Brink
January 2026. This property exceeded my expectations in all categories. The rooms are well appointed, the pool is sooooo large - plenty of privacy for all and the access to food / beverage is extensive. The staff is kind and very well trained and the grounds are lush and beautiful. The beach is wonderful with lots of shady options. Easy to recommend this property.
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3.6
Google reviews (1108)
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The softest of sand, the clearest of water and a Caribbean sunset you’ll never tire of. All can be found at the Starfish Tobago (formerly Turtle Beach by Rex Resorts). Cool off from the tropical heat in the pool complete with its own bar, or gain...
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3.6
Google reviews (1108)
Michael Persaud
I recently stayed at Starfish Hotel and unfortunately my experience was very disappointing. The service was poor and staff were not attentive or welcoming. Even though the resort is advertised as all-inclusive, food was only available during very specific hours, which was inconvenient and not what I expected.
The quality of the food itself was below average, lacking flavor and variety. The room was also poor quality and did not meet expectations in terms of comfort or upkeep. The pool was not properly maintained — the water looked murky and unclean, which made it unappealing to use.
There was also an issue with their breakfast system. They failed to update their list of guests, and when I went to eat with my family, they initially refused to let me dine because my name wasn’t on it. This was frustrating and embarrassing, especially since it was clearly their mistake.
On top of that, there was very little entertainment or activities, making the stay feel dull and unengaging. Overall, I would not recommend this hotel based on my experience.
Antoinette Gallagher
Absolutely fantastic holiday; hotel has basic rooms; clean bed linen, towels and tea and coffee making facilities, shower worked a treat. There's also a mini fridge and iron and ironing board and a safe
The food here is delicious and the staff are so friendly.
Would highly recommend this place as the staff are brilliant, as are the communal facilities and the view plus beach is exceptional. I love this place and am so glad I returned after so many years away.
Lucille Harper
Not first time at resort stayed about three times before. The ambiance was always upkept, also although dated cleanliness was maintained. Some furnishings were broken and should not have been in the room. The standard of the food have dropped tremendously. Every morning the same breakfast and left over lunches with no variety. That was a total turn off. Definitely not going back.
Krystal Richardson
It was a reasonable one stop vacation. Calm bathing beach on the hotel shore, beautiful pool (shallow), restaurants, rooms etc. Most staff are very friendly. Some not so friendly (minority). I will come back again and again esp because it was cost effective.
BARRY GOSINE
My first time visiting the island, this was a vacation through a travel agency called "Vacation Connection 868". We booked the all inclusive package and this was the best thing since sliced bread. Highly recommended you visit here if you plan to come here .
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4.4
Google reviews (6307)
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Indulge in a luxurious stay at Dreams Dominicus La Romana, where the Unlimited-Luxury® experience will assure a blissfully relaxing holiday. Bask in the sun by one of swimming pools, or head to the world-class spa for some well-deserved pampering....
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4.4
Google reviews (6307)
Justin Saunders
Had a wonderful time at this resort. It is in a wonderful location, just a few resorts down from a national park if you want to explore some trails, with a gorgeous beach that is surrounded by tide pools.
Room was nice and was cleaned daily with the mini bar consistently restocked.
95% of the staff were absolutely lovely and service was excellent for the most part. Best bar is by far the lobby bar, they can serve everyone premium alcohol (other bars it is only for preferred members) and it is open the latest. The bar by the beach is hit and miss but ideal for convenience.
Food is good for the most part. There is a lot of variety for dinner (we thought the French and Japanese restaurants were the best). Breakfast buffet is repetitive and was the lowest quality of all three daily meals, but was still good. The two spots for lunch were good.
Biggest cons: consistent badgering by staff and vendors to sell you stuff and it can be difficult to find beach loungers under shade if weather is good (we were always able to, but we were usually out by 8:30am).
Overall, we would return to this resort.
Evelin Lemus
The highlight of this hotel is the beach ! It is absolutely beautiful 🫶🏻the rooms are very clean and spacious. The staff is very friendly ! The bartenders are amazing ! The servers are all amazing and friendly. The only reason i gave 4 stars was because the food on some occasions was not good , if you get the preferred club only eat at those restaurants the food was decent there . Other than that amazing ! The views , i would come back .
Stephanie Slingerland
Went on a family vacation for 8 adults and 2 kids! Overall the best all inclusive we have been to! Staff is so friendly and kind! The beach is incredible! We spent most of our time there because the water is so beautiful! Luckily at this time of year no seaweed! Food has been better than all of our other places we have been (Cuba and Mexico)! We loved Coco Cafe for their espressoo and Lattes! Loved that they had some milk alternatives for people who are dairy free! Rooms were nice, well kept and clean but getting to them can feel like a maze! We loved this place and as a family would return in the future!
Martin Teply
Hotel is located in the most beautiful beach. Is not so big with really relaxing atmosfeer. All is clean and well organized especially restaurants with incredible cousins. We enjoined well our stay and come back surrly. Special thanks to Alex from reception for his exceptional service. Martin, Michaela and sons.
Dave Williams
This is a great place to go. Wish we had booked a 10 day stay, 7 days isn't enough. Right from the time we arrive from the airport they treat you so special. The place is so clean the employees are constantly cleaning and so accommodating. Everyone on site treats like they have known you for years. Gustavo was the best, he texted every day with special and if there was anything he could do to make my stay better. The ladies by the pool were great coming by with drinks and chat with you. The a variety of the food, drinks and snacks (we are very picky eaters) never a problem finding something. My opinion Sea Side is the BEST the people and food were great , steak every night. Gustavo had special treats sent to our room and at least twice a day he would find us to make sure we were happy. Our room was cleaned and restock every day and the lady came by to make sure everything was good. I've never been so happy and will return again. The grounds are so clean nothing at all out of place. People out cleaning at 6am every morning and throughout the day. Can't say enough about the place was so happy.
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4.5
Google reviews (70)
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Soak up the intoxicating Caribbean vibes of Barbados with a fabulous holiday at the splendid Mullins Grove. This modern, self-catering apartment complex is just a stone’s throw away from palm-fringed shores, and is perfect for families, friends or...
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4.5
Google reviews (70)
Ebbie Azigwe
Mullins Grove Hotel – A Hidden Gem with Heartfelt Hospitality
From the moment we arrived at Mullins Grove, we were greeted with genuine warmth by Denise, the team leader, whose welcoming energy set the tone for a truly pleasant stay. Her professionalism and kindness made us feel instantly at ease, and it was clear that guest comfort is a priority here.
As our visit unfolded, we had the pleasure of meeting other members of the team—both during the day and into the evening—and each interaction was marked by friendliness and attentiveness. Whether it was a casual check-in or a helpful suggestion, the staff consistently made us feel cared for without ever being intrusive.
The property itself is beautifully maintained, with lush greenery and a tranquil pool area that invites relaxation. The apartments are spacious, modern, and thoughtfully equipped, offering a peaceful retreat just a short stroll from Mullins Beach. It’s the kind of place where you can truly unwind, knowing you’re in good hands.
Mullins Grove isn’t just a place to stay—it’s a place to feel welcomed. Thanks to Denise and the entire team, our experience was not only comfortable but genuinely memorable.
Sparkie Sparks
We stayed at Mullins Gove and it was amazing! A 2 bedroom, over 1000sq foot apartment with large balcony, kitchen, super comfy beds, housekeeping every 3 days for fresh sheets and towels, a pool and in a block of 6 apartments (2 at least were privately owned). Opposite there is building works (building a new addition to the Mullins apartments) but work isn’t too invasive, 9am earliest start and finished by 5pm. It is literally 4 minutes walk to Mullins Bay which is a beautiful beach. We cannot recommend this accommodation highly enough. Nicole, Natasha and Mark who manage there are just amazing. Nothing was too much trouble. We had a small issue with a dripping aircon unit in the lounge and the next day maintenance were there to help. It’s quiet, spacious, well equipped, clean, has a lovely pool, the beach is so close with water sports, a fab beach bar called Adrian’s and a lovely trendy restaurant called The Seashed right on the beach, and all staff are smiley and helpful. What gives this property 5 stars is their customer service which is so important. My husband is airline staff (not linked or affiliated to this accom or anything in this post). We couldn’t get on the plane for 4 days to get home as full. We managed to rehire the car as the accomm is about a 40 min drive from Grantley Adam’s International airport up on the West coast. I messaged Nicole (they use WhatsApp to chat to guests) when n their accomm which is great and they helped us instantly taking away the stress. The best customer service ever! Highly recommended to enjoy lovely surroundings, great location (and their sister private houses Garden Grove 5 minutes down the West coast). Fabulous!
Heather Mac
A beautiful property, great ac, everything you'd need in an apartment in the kitchen, white colored upscale layout. Only reason not a 5⭐because several of the outlets either weren't working or couldn't accommodate a hair straightener and paint chips from the balcony got everywhere haha All week we were finding white paint chips. Without touching the balcony again haha Will absolutely come back tho
Lee Tedstone
We had an amazing stay at Mullan’s Grove in Barbados. From the moment we arrived, we felt welcomed and at home, thanks to Denise and Mark, who were fantastic hosts. Their hospitality and attention to detail made all the difference—they were always on hand if we needed anything but also gave us plenty of space to relax and enjoy our stay.
The property itself is beautiful—peaceful, well-maintained, and surrounded by nature. The accommodation was spotless, comfortable, and had everything we needed. Whether we were enjoying a quiet morning on the patio or unwinding by the pool in the evening, it felt like a true retreat.
The location is ideal—private and tranquil, yet close enough to stunning beaches and great local restaurants. It was the perfect balance of relaxation and convenience.
If you’re looking for a place to unwind and experience the best of Barbados, Mullan’s Grove is a hidden gem. Huge thanks to Denise and Marc for making our stay so special
Samantha Martin
The apartment is spacious, clean and has everything you need. Equipped with a full kitchen that gives out on an enormous outdoor patio, this is the perfect location to entertain a group.
The hotel is steps from the beach and incredible restaurants (we’re obsessed with Sea Shed).
Highly recommend!
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4.3
Google reviews (5388)
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Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array...
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4.3
Google reviews (5388)
Nate Hansen
I had a wonderful stay at Dreams Sapphire Resort in Cancun and would absolutely recommend it to anyone considering a trip there.
From the moment we arrived, the hospitality and service were outstanding. The staff truly made the experience special. Joshua and Daniella in the concierge area always greeted us with a smile and went out of their way to help customize our trip and make sure everything went smoothly. Rafael with Amstar was also extremely helpful with transportation and excursions.
The food throughout the resort was delicious with a great variety of options. Carlos and Sergio at the World Cafe were exceptional in their service and made dining there a great experience each time we visited. Fernando at the towel service was always friendly and helpful as well.
Our room was clean and comfortable, and housekeeping did an excellent job each day—special thanks to Gloria for keeping everything spotless.
The entertainment team also deserves recognition. Sergio, Abraham, and Fernanda brought great energy and made the activities around the resort fun and engaging.
Overall, the combination of great food, clean rooms, and especially the incredible staff made this a fantastic vacation. I would definitely recommend Dreams Sapphire Resort to anyone visiting Cancun.
Laura Gibson
We thoroughly enjoyed our time this past week at Dreams Sapphire. We were a little bit hesitant after reviews and recent photos right before our trip, but were very happy to see that the beach is lovely and that the food is very good. Andy at the beach made our entire trip, every morning welcoming us, remembering our names and even drink orders and preferences! He is outstanding and very hard working. Eduardo at the seaside grill was excellent every lunch we had, always providing best recommendations (the shrimp tacos!) and taking allergies very seriously (peanuts). We loved the Italian restaurant, all service was excellent there and the food is just as good as a nice restaurant back home in Canada where we are from. Overall, worth it for us and a well needed reset.
Kali Wells
We had a lovely week at Dreams Sapphire!
Staff were excellent to deal with, all very pleasant and happy. Pool area was great, although the music could at times be a little too loud.
Beach was nice, but a lot of seaweed. They do clean it every morning but the water wasn’t as clear as I was expecting, though I know this is out of the control of the resort.
Food was all good, nothing spectacular but certainly good.
Restaurants are first come first serve which can sometimes lead to a 1-2 hr wait list time.
A lot of children and families were there during our stay so definitely a family friendly place if that’s something you’re looking for.
Only complaint is our room didn’t get cleaned until 4:30 pm or later daily which was generally the time we were coming back to the room to relax/shower for dinner
Overall we had a great week and we miss Mexico so much!!
Jose Diaz
We had an amazing stay at this resort in November 2025. We absolutely loved our stay. There were just a couple of issues with the room that were dealt with by staff promptly. One was that the sliding door handle came off. The other one was that the hand towel rack was loose.
I found the whole resort very pleasant to walk around. The food at the restaurants was fine with the exception of the Italian restaurant which was amazing!
Staff throughout the resort were very friendly and helpful. I just encountered one member of staff who was a bit dismissive when I asked for towels. That did not damp my day, as the rest of the staff were always smiling and friendly.
The pool is quite big which is great but it's a bit cold. My watch registered a 26C temperature. The ocean felt warmer!
Speaking of the ocean, the beach was fine. There was seaweed washed up on the beach everyday but nothing terrible. However, if you're looking for nice, turquoise water, this beach is not it. My son was stung by a jellyfish while in the ocean. We immediately applied after bite cream and the first aid staff at the hotel applied vinegar. The sting was very painful but with these measures the burn went away quickly.
We spent most of the time by the pool enjoying drinks and food and just relaxing. Overall, I would recommend this resort if you're looking to unwind and have good service and food. The only minor downside is the beach.
Rebecca Plante
My husband and I stayed for 4 nights Jan 2026. Loved the food variety and quality. We were able to experience all the restaurants (no reservations necessary). Five stars to Alberto, who always greeted us very kindly for breakfast! The main lobby is very peaceful; perfect for reading your book without sitting in full on sun.
There are a few suggestions we have for resort owner:
1) Create an area dedicated to yoga and offer 1-2 class options a day (currently no yoga is offered at this resort). The photo attached shows an area on the resort that would be perfect for this purpose. This area plus the building attached behind, did not have any activity during our stay.
2) Heat your hot tub to a minimum of 100 F (it is currently lukewarm ~88F).
3) Stop supporting beach chair reservations by guests draping towel on chairs. Have staff clear away orphaned towels multiple times during the day.
I would recommend future guests to make sure to book some excursions! The entertainment on the resort will not be enough to keep you busy.
Overall, we would recommend this resort to others.
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4.1
Google reviews (1029)
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An unforgettable holiday experience awaits at the Savannah Beach Club Hotel & Spa, an awe-inspiring all-inclusive escape in Hastings on the south coast of sun-soaked Barbados, close to the bustling island capital of Bridgetown. The resort’s charming...
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4.1
Google reviews (1029)
Matthew Evans
The pools are dirty. Full of leaves and debris and one side has the ladders roped off. So we didn't use the pools. The beach is quite nice but it's shallow, rocky and has small waves so you can't really swim there. The restaurant for day pass members was just a buffet and it was average at best. The best part was the cheerful bar staff who had no problem knocking out drinks relatively quickly and the beautiful beach views.
Alan Martin
Stayed here for two nights. I wouldn't stay here again. The room was the highlight: comfortable, good shower with plenty of hot water. Breakfast was okay. Restaurant food was okay. The hotel could do with some maintenance. The beach was well-served with loungers, towels, a bar, and a restaurant. The main issue with the hotel was the friendliness of the staff. About a third were really cheerful and friendly. The rest gave the impression that working in hospitality was the worst thing that could happen to them.
bilal hussain
Overall Savannah beach is a great hotel to stay at
The check-in process was pretty straightforward, please remember you’ll have to pay your taxes plus your card is held on their system for any damages to the room. Special thanks goes out to Teresa, he was always very helpful with any queries and went out of the way to assist.
Rooms were a good size, and comfortable beds. Towels were changed daily, And tea and coffee were replenished every day. The hotel were really good, and provided us with extra milk as they knew that we liked tea.
I thought the food was of a really good standard, with breakfast typically consisting of yoghurt, seeds, a variety of fruit, pastries, and cakes as well as a cooked omelet to your liking.
Staff are happy to provide you with ice cream, which was definitely something I was pleased with if you ask them for it.
I have to say that I felt that the catering team, including Marlon and Marissa went out of their way to ensure our dietary requirements were met and provided us with a variety of different meal options, especially in the evenings as we had three people in our group who were typically vegetarian, and one who followed a halal diet
A special thanks goes out to quenele who was always helpful at meals as well as elesia it was always so friendly and helpful.
There were always plenty of sunbeds around, however the only one Slite comment I would have would be to have more sunbeds around the pool area, with umbrellas over them, as they only seem to be a veryv few umbrellas in this area. which provided minimal shade.
Beach was lovely to lounge on, however, it’s very difficult to swim in this area, due to the stones in the sea.
The one Slite part where I feel like the hotel let themselves down is their communication with guests. A few of my friends booked a Massage, which is done by somebody coming externally from outside into the hotel and it’s provided in your room. Unfortunately, the hotel staff did not provide a clear message when this was due to take place with the result that this information was only passed to us a few hours before the massage was due to take place and this was only because we asked what was happening.
There also seems to be a lack of taking responsibility for outdoor trips when a trip was booked by a reception because the main trips organiser was not there, resulting in the trips coordinator being very unhelpful and not helping with following up on organised trips booked through the hotel.
Overall, it was a lovely 10 day break, and we are definitely considering returning to this hotel.
Darryl Gooding
The warmest welcome from Teresa at the Reception through to the food and beverage staff on a daily basis made our first stay at SBC memorable. All members of staff made my 80 year old mum feel special 💙. The double storey rooms were clean and spacious. The only downside was that Mount Gay Eclipse rum wasn't served at the bars within the all inclusive price.
Darren Yaremko
No beach. No water upon arrival as u have to be a repeat vacationer at this resort. Smallest pool ever for an all inclusive. Was low season and still couldn’t get chairs around pool. Too many kids -screaming and in pool. Food was alright. Very much the same every night. Wasn’t allowed premium liquor. I was all inclusive.They don’t know the meaning.Recommend no one go here. Won’t return. Also., didn’t clean room twice. Had the please service room sign on door. Then sign was placed inside like room was done and they didn’t do a thing. Unbelievable. Also wanted to mention, no welcome for my wife and I when we arrived. Got a look like - what do u 2 want? No welcome drink . I was told others got that.
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4.4
Google reviews (428)
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The Rockley has been reimagined as an experiential, urban hotel bursting with personality that seeks to connect guests intimately with the community and to showcase and celebrate all that makes Barbados and this part of the island so special – it’s...
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4.4
Google reviews (428)
Nic C
Loved my stay here. I am usually an Airbnb person however I brought friends to the Island for the first time so the location was perfect. Walkable to all amenities. The staff were friendly and were able to sort transfers easily as well as drinks and food being available on site. The rooms are cute and spacious and the kitchenette has all you would need. There are also drying facilties if the sun doesnt dry your stuff quick enough. All In all a great stay only improvement would be better bedroom lighting as it was quite dark when getting ready in the evenings.
Mark Hocking
Well located opposite Rockley Beach which also means it is very noisy due to road and constant beeping of the ZR buses. Rooms a good size and clean. Service was variable, some staff lovely others less so. Breakfast was ok, some variation and coffee was excellent. Free loungers on the beach but packed in like sardines and there are far better beaches on the island.
Tayo So fab
I dine at restuarant lastnight karaoke was great, I have had opportunity to be served by Sha-quan he was awesome very informative and confident. Also Brett came over introduced hinself smile chat a bit ,security officer was great. Lovely decore super chill vibes nice staff.
Jack
Best hotel in Barbados ever. Been here 2 times and Renaldo was a great barman sad he has changed jobs . Highly recomend
If you ever go snorkeling I would go down to browns beach
And if you want to see the turtles don't go on a boat to pay to see them just swim to were the boats are and see the turtles as the sea is free to use
Katie Havord
Highly recommend staying at the Rockley, the staff were so attentive and friendly and the rooms were spacious and clean and cool. There was everything you could need in the room and the beach was just a stroll across the road as well as some lovely food stalls and taxis. Breakfast every day was lovely and fresh and we loved the daily smoothie tasters by the pool. Location is perfect, we walked into St Lawrence Gap most nights but if you didn't fancy walking it was very easy to get a bus or taxi. All in all we had a fabulous holiday, only wished we could stay a bit longer!
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4.7
Google reviews (12906)
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Offering 5-star luxury in 7,000 acres of lush, tropical grounds, Casa de Campo Resort & Villas is the perfect choice for an unparalleled Dominican Republic holiday. As well as 3 magnificent golf courses, one of which is ranked the best golf course in...
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4.7
Google reviews (12906)
Bob Livingstone
I have stayed at Casa de Campo twice with a separation of 5 years. While much is still the same, the service has gone down drastically at the resturants and bars. Expect to wait, and wait somemore. Expect it to be nearly imposible to make reservations at any of the resort owned resturants. In fact, I wasnt able to make a single reservation the entire 5 nights I was there. One would question, if you buy the "all inclusive" package but cant get into a resturant, is it worth it. It appears people are told to reserve tables months in advanced and many never show up. The resort holds these reservations even though no one shows up. So either complete incompetence with the food and bev department OR they do this to conserve on food/money, forcing you to order room service. The property is beautiful and if you have a chance to upgrade to a Villa, I would recommend it (what I did) vs the regular rooms. Overall, I would not recommend this resort until they resolve the service and resturant reservation issues. This was an overwhelming theme with all I spoke to onsite.
readlisten dream
What a dream vacation! If anything the service was too good! Gorgeous resort, food was excellent at the several restaurants we tried. Spa was great. Pricey for the D. R. But this place is upscale. Each room gets its own golf cart to use around the large resort. Can't wait to go back!
Aaron H
TL;DR: The golf is a 10/10 fever dream. The hospitality is a 2/10 fever dream. Come for the views and golf, stay because the shuttle never actually showed up to take you home.
Golf Sicko Report
If you live and die by the playing top courses, just go. Seriously. The courses are pristine, and Teeth of the Dog actually lives up to the hype and more. The golf staff are the only people on this property who seem to know what planet they’re on. 10/10, would lose a $15 Pro-V1 in the Caribbean Sea again.
Everything Else Disaster
Here is where the wheels (specifically the golf cart wheels) fall off:
The Villa Roulette: It’s a literal gamble. You might get a modern oasis, or you might get a 1982 time capsule with plumbing that sounds like a haunted house. May the odds be ever in your favor.
The Logistics: The resort layout is aggressively inconvenient. You’ll spend 25% of your vacation staring at a shuttle stop or 15 minutes vibrating in a golf cart just to find a banana or maybe some stale banana bread (Dye Fore).
The Support: Attempting to contact management is like trying to argue with a toaster. They’ve outsourced their souls to an enterprise-GPT model. If you have a real issue, enjoy your polite, grammatically correct, and entirely useless AI-generated "we value your feedback" or "at your service" loop.
The Check-in/Out: Imagine a DMV, but with a tropical breeze and 500% more confusion.
The Verdict
I’ve stayed at places for half the price that treated me twice as well. Casa de Campo is basically a world-class golf course attached to a mid-tier logistics nightmare.
Go if: You only care about the golf and have a high tolerance for organized chaos. Avoid if: You expect luxury service to involve actual humans and functioning showers.
EDIT: I am bumping this up to 2 stars (from a 1) solely because I eventually got to speak with an extremely kind gentleman calling on behalf of the PGA. He was the only person I interacted with who seemed to actually care about—or understand—Guest Services and Hospitality Management. They are lucky to have him; he is effectively carrying the entire reputation of the resort's service on his back.
Jerry
Such a nice resort. The food was just ok during the entire stay. The customer service is off the charts. We tried to get wash cloths in the room and finally did after three days. Golf Carts are a nice touch eventhough we had to wait 1/2 day to get our keys for cart. Many things to do here.
Mike Kosinski
Incredible experience. The villas are amazing, but the hotel rooms are also really nice if you don't get a villa. The golf courses are prestine. Playable yet challenging. I'd recommend golfing The Links first, all 3 nines at Dye Fore, then Teeth of the Dog last.
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4.2
Google reviews (4090)
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Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for...
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4.2
Google reviews (4090)
Ella
We stayed at Platinum Yucatán Princess for our honeymoon and were extremely disappointed with the overall experience.
Prior to arrival, we emailed multiple times about the advertised honeymoon package and never received a response, meaning we were unable to avail of anything at check-in. The check-in process itself felt rushed and impersonal — no welcome drink, minimal explanation of amenities, and we were placed in one of the furthest buildings from the beach and restaurants.
Our room had a strong musty smell on arrival and showed visible wear and tear (rust marks on the floor, stained bathtub we couldn’t use, rusty bin, loose fixtures). While housekeeping provided fresh towels daily and the bed was comfortable, the room did not reflect a 5-star standard.
Food was average but repetitive, and restaurant reservations are not available. We queued most mornings for the self-service breakfast buffet despite empty tables inside. Valentine’s Day menus and certain seating areas required additional payment, which felt misleading at an “all-inclusive” resort.
Cocktails are made using pre-mixed ingredients and were very poor unless you specifically instructed bartenders and requested premium liquor. For a resort in Mexico, the margaritas were particularly disappointing.
The pools were clean and landscaping is nice, but the beach is narrow, rocky (water shoes needed), and seaweed buildup was heavy at times. We were also surprised to see children on the beach despite this being marketed as adults-only.
For the price point and reputation, this was not a luxury honeymoon experience and we would not return.
Karolina Moreno
I had great weather during my stay, but my first night (Dec. 31) was awful. I arrived at the hotel late 10pm, had to get a burger and quickly de-plane so I can enjoy the NYE celebrations, which strangely was a "rock" theme. At any rate, once I returned to my room I noticed a foul odour. It smelled of wet, mould. Turns out- it was the bed! I returned to my room after midnight, so I didn't think any remedy was available to me NYE after midnight, so I had to suffer through the smelliest bed linens I've ever experienced AT A "FIVE STAR HOTEL".
Unacceptable. I did not sleep at all. It was a horrible first night. The smell was foul.
The next day I informed the concierge, and by the afternoon, they had remedied the issue- or at least replaced the foul linens (thankfully it wasn't the mattress) and perfumed the room. Ok. But this type of thing should simply not occur.
Be warned, I am not the only one who experienced this problem. I am fluent in Spanish and I overheard the concierge tell a housekeeper to look into another room with the same problem. Clearly there is a quality control issue here. While, yes, they do make it right, I still suffered a horrible night stay.
The rest of my stay was good. The staff at the buffet was friendly, the bartenders were nice. The entertainment was very impressive. They do a good job of showcasing latin culture and Mexican culture, which I very much appreciate.
The concierge, Fernanda, did a nice gesture for me and left a bottle of prosecco in my room on the 3rd night. While appreciated, it still does not make up for a horrible night of sleep. Be warned.
John Ford
Stayed Feb 16 to Mar 1 2026. Room 1014, or along 1000 block, great swim out rooms, with sunshine most of the day and away from the noise of the main pool. Good+ food, super clean, very friendly staff, comfortable beds, terrible beach because of seaweed and rocks in the water. Saw deer, racoons, coates, iguanas, etc on the property, entertaining. Unbelievably great shows Monday to Friday in the theatre at 10pm. Don’t miss any of these if you stay here. MUST SEE! Some are great fun, but the Michael Jackson was a huge surprise. By far the very best MJ show I have ever seen, and I’ve seen so many.
Christina Smith
If I could at least help one person I’ll be happy. Please do not book this hotel. This is maybe at best a 2 star resort. Nowhere near a 5 star! We are NOT picky or over the top people. This hotel is absolutely disgusting. Bathrooms are covered in mold. BLACK MOLD. Shower heads covered in BLACK MOLD. We had a swim out suite and the tiles on the patio were loose and cracked. Room had strong mold oder. Cockroach by nightstand when we woke up in the morning. We know well about humidity and bugs being from Florida and this place is just gross. Day two we couldn’t stand it any longer and checked out. We were so sick from dinner the night before and so dehydrated from vomiting all night. We asked to speak with the hotel manager and they didn’t budge one bit on wanting to credit us. Finally , after reaching out to multiple higher ups, accounting department wanted to issue me a credit and asked me for my banking info, address , and a picture of our bank statement?!? I’m like excuse me what? Long story short now disputing charges. After speaking to an employee the hotel is in bad shape. It was at 44% capacity and they have never been that slow. He also stated that there’s suppose to be over 1000 employees and they are just under 500 because they are all leaving. Please please please do you your research and stay away. There’s so many other places to choose from.
ME GG
We've been a little disappointed with this resort. After paying $8000cdn for a platinum honeymoon suite we expected a 5* experience. Although overall the experience has been quite adequate, it has fallen short of our expectations and the advertised quality. Especially after reaching out to management during our stay and being told everything would be addressed. After 4 days still no word...l
We see, and appreciate the efforts being made and understand the amount of effort and expertise to run such an establishment. That being said, you should be able to expect a 5* experience if that is what is advertised.
The good: 90% of the employees are wonderful. Check-in was efficient and quick. They do go out of their way to make you feel special: plate of little desserts with a bottle of champagne for our anniversary. The grounds are clean and very well designed and maintained. The food choice are limited but mostly good. The pools are large and very clean. Housekeeping is delightful (weekdays), accommodating and keep very clean rooms. The night shows are of good quality and alot of effort is put into them. They have an incredible fire show once a week.
The bad:
- Food poisoning: Raw meat, after sending it back twice, made us lose two days of holidays.
- Rooms: The carpets had either not been vacuumed in our room prior to our arrival, or they need better equipment. There are hairs and crumbs from the previous guests. The halls are not regularly cleaned. The mess shown in the pictures was there over 14 hours.
Weekend staff do not clean rooms as thoroughly and do not replenish amenities. The weekday staff is much superior to the weekend staff in housekeeping. Both weekend days they omitted to put towels, soaps and properly replenish the fridge. We were told to go to the lobby and get the items
- Beach: The beach is horrible. Garbage everywhere, see pictures. Lots of seaweed, not their fault, but cleanup is however their responsibility. Some days there is seaweed piled over 4 feet high. The stench is unreal. They clean it away from the sister resort, but not this area even though you are paying a premium to be at Platinum. The beach chairs are unclean, full of oil and sunscreen and dirt.
- Food: The culinary offerings are satisfactory, though not exceptional. The buffet is smaller, but understandable for the size of the resort. Some of the restaurants are closed. There are no piano bars or little coffee shops, a nice alternative to people drunk in bars.
- Sister resorts: It should be mentioned half of the other resort is under construction. So having access to this is somewhat limiting.
If you are looking for a beautiful intimate place to sit by the pool, drink in bars at night, have some evening entertainment and don't really want access to other resorts, then you will enjoy yourself.
If you are looking for an adults-only with attention to detail, luxury and superior amenities with a beautiful beach, and exquisite meals, where you don't have to keep asking or reminding staff for things that are supposed to be done - this may not be the resort for you.
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4.1
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The luxurious Dreams Aventuras Riviera Maya, is an amazing spot for an all-inclusive holiday. Boasting a private stretch of beach, swimming pool, waterpark, children’s club and an array of dining options, the resort ticks all the boxes for a superb...
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4.1
Google reviews (3351)
Aidan Wood
First, I’d like to say that I’m a little confused by the number of poor reviews this resort has received. Let’s start with the service: the staff are exceptional—exceptionally polite, accommodating, warm, friendly, and genuinely eager to make guests happy.
The rooms are very nice. It’s not the Majestic, folks, but the amenities, bed quality, shower, and cleanliness were all very good. The minibar was restocked regularly, and there was only one day when my room wasn’t cleaned. Otherwise, it was spotless, with thoughtful touches like neatly folded bedding, replenished toiletries and towels, and attention to detail.
The food was good overall. The Italian and steak restaurants exceeded expectations, both in food quality and service. The Mexican restaurant had just changed its menu during our visit, so the server was understandably a bit confused. Service was slow, and honestly, the food wasn’t great—but the staff’s effort helped us overlook that one experience. The special dinners in the Preferred area, as well as the Oceania restaurant during the day, were very nice. The Asian fusion restaurant was also excellent.
That said, on our fifth day I came down with a pretty bad case of food poisoning, possibly from the pork wrap at the beach grill or the hot buffet in the Preferred Lounge. I’m an adventurous eater (ceviche, seafood, etc.) so I partly blame myself but we didn’t eat off-resort.
The resort itself is a bit older and shows some wear in areas like the Core Zone (kids’ club), theater, sports bar/club, and a few other spots. However, it performs very well for its price range.
A couple of things worth mentioning: I was on the first floor on the pool/ocean side, and it was exceptionally noisy at night due to weddings happening almost every evening. The AC barely drowned out the noise, though things generally quieted down around 11 p.m. In the mornings the staff are out early so I was often awake by 6AM (banging of karts in the hallways) but it was usually to know when to go grab a few beach chairs.
There were also a lot—and I mean a lot—of small kids: babies, toddlers, and children under eight. I was traveling with my nephews, so we expected kids, but the sheer number made it harder to relax or enjoy the pool at times. You could opt for an adults-only resort, of course. But it’s worth mentioning that I’ve been to many all-inclusive resorts in Mexico and Punta Cana (DR), and this was by far the most kid-heavy resort I’ve experienced.
On the plus side, it’s a small resort, which makes getting around easy. The Preferred areas and perks are nice, though they may not be worth the extra $900+ CAD.
There also really isn’t much of a beach. There is one, but it’s artificial and located on a lagoon. If you’re looking for the soft, white Caribbean sand, you won’t find it here or nearby. However, the resort is within a gated community, and being able to wander the marina, explore local restaurants and shops, and watch the dolphins was fantastic.
In summary, this is a solid 4/5 resort for service, location, size, and amenities.
Kyle Nicholson
I booked this trip spontaneously for a three night stay and I paid for the junior room with a tropical view. Check in time was 3 PM, but by 1 PM my room was ready which was great and they also treat you as a guest from the minute you enter the property.
My room was clean and the housekeeping/service was very consistent and detail oriented as they would fold miscellaneous clothes and clean up phone charger cables very creatively.
The pools are nicely built and appear pretty clean and when I was at the resort, it wasn't too busy so I didn't have any problems finding my own space on the pool deck. The beach is nice looking, but is often very dirty and nobody really swims inside of it.
The highlight of my trip may have been the spa as the services were amazing and it's very nice looking which was relaxing and a one of a kind experience.
Just like most parts of Mexico, the food was amazing and I had zero complaints especially with the buffet option.
I'd say this resort maintains its five star resort title well.
Deseree Limon
Honest review. I am only giving this hotel 2 starts because the service was good the view was beautiful and the room was nice. But none of that is worth it when the lights go out 2 to 5 times a day it was so dark one time I couldn't see my baby standing right in front of me. Thank god she was off playing at any other distance. And thank goodness our grandparents were on the first floor because elevators were out. The water also went out during our stay there. The food in my opinion is not worth it. Very cheap very poorly made we did like the Italian restaurants it was pretty good. Kids club is not secure enough for my liking. And if you have kids I would not recommend getting the preferred package because they don't allow kids in the pool bar area which is where most of our family was so we could not join them.
Megan
It's somewhere between a 3.5 to a 4 star for us.
We chose this hotel for hosting our wedding group based on proximity to an offsite wedding venue.
Preferred club is a must. I drink aperol spritz, and the premixed "spritz" they offer on non-preferred club bars is honestly disgusting. They ran out of aperol for 2 days which was disappointing since it's the only thing I drink.
What they do well :
- Amazing for families. So many activities, engaging experiences for kids.
- Coffee is pretty good. I liked the coffee bar on the main floor.
- The disco is fun (after a few drinks especially hahah)
- The town of Puerto Aventuras is a cool novelty experience for guests who may not have wandered off resort otherwise. Rent a golf cart and go around the area, it's fun to explore.
- The layout of the hotel is really good. Perfect size especially if you're with a large group. You can see all your people quite often.
- Really a lot of choices for experiences at the resort. Waterslides are fun for adults and children. Barracuda bar with swings was super cool.
- My guests in general seemed happy with the resort.
- Dining experiences like the dining on the beach was super special.
Cons :
- Employee who was working at the hostess stand at Mexican restaurant on December 9 had an appalling attitude.
The experience at this restaurant was very poor.
- They call themselves pet friendly, but the pet is not allowed basically anywhere. In addition to that, the policies of not allowing the pet to be in the room for cleaning makes sense, but that meant we only had our room serviced 2 times. Based on this, it's actually reducing the amount of service you get significantly. So explain to me how $65 USD a day makes sense for having a pet in your room? Which reduces the service you can even get? Most hotels pet fee is $50-$75 per stay, which would be more sensible. This is just simply not a pet friendly experience. They allow the pet to be there in the room, but that's about it.
- The day of our wedding we were leaving the resort for multiple hours with our pet so we asked to have the room cleaned that day, which didn't happen.
- We stayed over 1 week, so I thought it was sensible that on the day they finally came to clean the room, I asked for the sheets to be changed. I left a large tip in anticipation of a clean room with fresh sheets. That didn't happen.
- Multiple times before my sister arrived I asked to verify that her room would have a baby crib in it when they arrived. I was told for Sure no worries it will be there. They were arriving late after a long travel day, and I didn't want to have any delays. It was not there upon arrival even tho I had confirmed multiple times.
Unrelated to the resort, but If you're flying with Westjet or an airline that includes nexus tours for your transportation, I suggest you upgrade to a private shuttle or don't use that option. The guests who used the nexus tours option were left waiting at the airport on arrival for multiple hours before even beginning the long drive to the hotel.
On the week of our trip, there was a lot of mosquitoes, so I recommend bringing bug spray.
Even though there are some shortfalls, I would likely stay here again if the price was reasonable.
Jeff B
The staff wasn't always friendly. We had lots of issues and mixups with the initial check in. Room wasn't well cleaned at check in. The pool bar was constantly out of simple drink ingredients and beer. The hotel did a poor job of preserving availability in preferred areas, often letting guests that did not pay for preferred access enter.
2 resteraurants were mostly closed, causing major back ups in the ones that remained open.
Food was great. Nice beach area (not quite enough seating).
Nice proximity to the Harbour and area, but be prepared for a LONG transit from the Airport to the resort and vice versa. This makes for a very long travel day once factored into a flight from western Canada, and sitting in an Airport.
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4.7
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Immerse yourself in a world of luxury, style and sophistication at The Five Oceanfront. This magnificent 5-star getaway offers a prime beachfront location in the charming Mexican resort of Puerto Morelos. You will enjoy breathtaking views of the...
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*Travel between 10/03/2026 - 23/12/2028 and receive up to 62% discount.
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Stay a minimum of 4 nights between 20/08/2025 - 23/12/2028 and receive a resort credit coupon of $555 per room.
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4.7
Google reviews (3341)
Sydney Martin
We had an incredible stay at The Fives Oceanfront Riviera Maya! The resort is beautiful, and it’s clear that the staff truly cares about making every guest feel welcome and valued.
A huge thank you to Gustavo from the wellness program—he was so kind, positive, and patient, and the activities he led were an absolute blast.
Angel and Rodrigo were the best bartenders we’ve ever met on vacation—quick, efficient, and so fun to talk to. We genuinely looked forward to seeing them every day, and their service was outstanding.
Miguel, Fernando, and Javier at Romarley Rooftop were a joy to visit—they were always kind, attentive, and friendly, going above and beyond to provide exceptional service.
At Romarley Beach House, Leonardo, Fernando, Christian, Esteban, Eudwardo, and Ian were equally amazing—so attentive to our needs and making us feel truly cared for.
At El Mare, Cristobal and Giovanni provided excellent service, and Francisco was very flexible and accommodating to our needs.
Alfredo at the spa was wonderful, giving us a demo massage for our neck and back—we’ll definitely be booking with him again next time!
All of the reception staff, including Cynthia, Lilia, Alex, and Luigi, were outstanding and made check-in and our stay seamless.
It’s very clear that The Fives has an amazing team who genuinely care about their guests. We’re sure we’re missing some names because there were so many staff members who left a lasting impression on us. Thank you for making our stay unforgettable—we can’t wait to come back!
Ryan Harris
Overall, we really enjoyed our stay here! It’s a nice mid-sized hotel right on the beach. We got a suite and the room was very spacious. We liked that it had a big refrigerator to store left overs and drinks. Our bed was very comfortable! Our kids slept on the pull out sofa in the other room. The mattress was particularly uncomfortable, which isn’t so surprising since all sofa beds are sort of like that. Also, they are kids and I remember plenty of sleepovers on the floor growing up, so they aren’t picky, but wanted to call it out because even they thought it wasn’t comfy. I added a blanket as a layer between them and the springs and it was fine.
We enjoyed the breakfast at the hotel! I wish I could remember the name of the woman that checked us in, but I really liked her (she had glasses and maybe some tattoos?). Anyway, she was great and a friendly face that would check in on us and asked us about our trip. Shout out to her!
The only reason that I took a star off is due to the beds on the beach. My family and I went to the beach around 9:30/10:00. It wasn’t crowded at all and there was a whole row of about 6 chairs that were empty. Most had towels on them, but no one was around, so I figured they must have been from the day before and we sat down. My family went in the water and I sat and read my book for about 20 minutes. I then got up to check on my family and take some photos. When I got back to the chair where I had been sitting, and where all of our stuff was, I was confronted by another guest who said that I was sitting in his chair. He said he had put towels down at 7:00am on 4 chairs and I needed to move my stuff because they were his. I had been there at this point for at least a half hour and hadn’t seen him at all. I was confused, but then another guest told me he had a similar interact with a different guest the day before. Apparently people put down a towel at 7:00am and then it’s theirs for the whole day whether they are using it or not. This is frustrating/confusing for guests that don’t do this because there is no where to sit on the beach then if you show up any time after 8:00am as they all have towels on them. It would be great if staff could figure out a way to better monitor this so these chairs don’t go unused for hours at a time when someone else could use them. While this was an interaction with another guest (no issues with the staff), it just bummed me out. We ended up getting my family out of the water and we headed back to our room since there were no other chairs without towels (plenty of them without people on them). Anyway, just wanted to give this feedback!
Amy Cooke
A place that stays with you long after you leave — The Fives Oceanfront, Puerto Morelos
Some places are beautiful. Others are welcoming. And then there are rare places that feel like they meet you exactly where you are — The Fives Oceanfront Boutique Hotel is one of those places.
From the moment we arrived, there was an unmistakable warmth in the air. We weren’t just checked in — we were received. Erika, our ambassador, greeted us with such genuine joy and care that we instantly felt at home. Her kindness went far beyond what anyone would expect. On her day off, she even went out of her way to help me try to find distilled water. That single act perfectly captures the spirit of this hotel: thoughtful, human, and deeply caring.
One of the most meaningful parts of my stay was the Joy & Wellness program. These were not simply activities to fill time — they were soulful, creative, and rooted in culture. Each class offered a deeper understanding of Mexico, its traditions, and its artistry. Gustavo, the Joy & Wellness Program Coordinator, led with intention, kindness, and a true love for sharing his culture. I found myself taking notes throughout the week, inspired to keep learning even after returning home. His presence turned each experience into something lasting.
Music wove its way gently through my stay and became part of the memory. I was introduced to artists like Natalia Lafourcade, Lila Downs, and Luis Miguel, and I’ve since created a playlist that brings me right back — ocean air, warm evenings, and a sense of peace that’s hard to describe but easy to feel.
The care extended through every corner of the hotel. The staff were exceptional — not just professional, but sincerely kind:
• Javier at the sushi restaurant
• Joseph and Lorenzo, whose service stood out
• Ian, the ever-attentive beach waiter
• Fernando at the rooftop bar, who made the most wonderful mimosas
• Cynthia and Leo at the front desk, who made both check-in and check-out seamless with their calm organization
• Eli, who was incredibly helpful
• And Alex, another ambassador, whose genuine concern for my aunt — who was traveling with me and had a sore arm — was deeply touching
My only regret is not remembering all the other staff names that I had interaction with. Every single waiter, bus person, bartender, or towel attendant were so kind and genuine.
Every interaction felt personal. Every smile felt real.
The Fives Oceanfront Boutique Hotel is more than a place to stay — it’s a place that values connection, wellness, culture, and care. I left feeling restored, inspired, and grateful, carrying pieces of this experience with me long after the journey ended.
This is a place I will remember — and one I hope to return to.
Nathan La Pointe
We just want to say a huge thank you to the amazing staff at your resort. Gustavo from the wellness program was so kind, patient, and positive we had such a blast participating in the activities. Angel and Rodrigo were incredible bartenders: always quick, efficient, and fun to chat with. They introduced us to so many drink we would otherwise have never known about. We genuinely looked forward to seeing them every day.
Miguel, Fernando, and Javier at the Romarley rooftop were an absolute joy friendly, attentive, and always going above and beyond. Leonardo, Fernando, Christian, Esteban, Eudwardo, and Ian at the Romarley Beach House also made our visits so enjoyable, always checking in and accommodating our needs. Joseph especially made our cabana lunch seamless so we didn’t miss a moment of relaxation, which we really appreciated.
Cristobal and Giovanni at El Mare consistently delivered excellent service, while Francisco was flexible and attentive to our requests. Alfredo at the spa generously gave a demo massage for my neck and back, we’ll definitely be booking with him next time! The reception team, including Cynthia, Lilia, Alex, and Luigi, were also outstanding. We know we’re likely missing names, as so many staff left a lasting impression on us.
Honestly, we had no plans to return to this resort we usually enjoy exploring new destinations, but because of the incredible team and their thoughtful touches, we would absolutely come back. For my girlfriend’s birthday, the staff delivered a cake to our room with a card, and at dinner at El Mare, they brought out a sparkler with dessert. Those moments made the celebration extra special and truly memorable.
Thank you again to everyone for making our stay so wonderful, it’s clear that your staff genuinely care about the guest experience, and it really shows.
hassan choueib
We stayed at this resort for a week, and the experience was outstanding from start to finish. From the moment we arrived, we were greeted by Diego, who truly made our stay seamless. He ensured that every single request we had was taken care of, and honestly, I can’t say enough good things about him. His level of service, attention to detail, and genuine care went far beyond expectations.
Yoe is an incredible soul who consistently went above and beyond in everything she did, always with a smile and great energy. Giovanni was also extremely helpful at La Mare restaurant, where the food deserves a solid 10/10—absolutely exceptional.
Overall, the level of service at this resort is unlike anything I’ve experienced before. The food is outstanding, the staff is remarkable, and the beach is one of the nicest I’ve seen. I highly recommend this resort and would not hesitate to return.
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4.5
Google reviews (8178)
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Be treated like royalty during an extravagant tropical holiday at the magnificent adults-only Hyatt Vivid Playa del Carmen, located on Mexico’s spectacular Riviera Maya. Luxury awaits around every corner at this fabulous all-inclusive resort, with...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 25% Off when travelling between 13/01/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (8178)
Emma Ploegman
My family's 5-day stay here has been an absolutely amazing time! We really enjoyed the variety of dining and bar options, and the wonderful service of all the extremely hardworking staff here. The rooms have personal jacuzzis, which is really cool. Dolma and Pelicanos are must-tries if you come visit!
Special shoutout to our new friend and one of the Entertainment Team members here, Aranza; we did quite a few activities with her and she was super fun to learn from and she guided the activities very well!
Also especially appreciated the service and the incredible food from the Pelicanos dinner kitchen staff and our dinner server Miguel. Would 10/10 recommend this resort; we had an incredible time~
Nadia Atton
I loved my stay at the Hyatt vivid playa del Carmen resort. The service was outstanding, the rooms were very nice and the restaurants (& coffee shop) were incredible! I really enjoyed hanging out by the pool most of the day and participating in the activities as well.
Zander from the activities team went above and beyond and made mine and my friends time very memorable and fun. Especially when we were on the same water volleyball team, SO FUN! I would love to go back some day.
June Mcgrew
The buffet and food exceeded our expectations. The the best experience Fabulous food, top notch nighlty shows,a clean well kept resort, such a comfy bed and pillows, great location, great pool activities and staff.
A lot for your money! We were sisters traveling to Mexico and selected the fabulous Vivid Hyatt Resort. We are so happy we did. The Mexican people were so warm a gracious. Greeting with "Ola" and their hand over their heart. The service at the pool we spent 4 days with Jose our cabana poolside attendant. We love his kindness, hussle to bring us drinks, and he was so fun! Jose made our stay enjoyable we will never forget him and hated to say goodbye. You have a great guy there that deserves a raise. He made our stay there better!
Paul Munson
A great resort with many luxury amenities. Rooms are well appointed and we appreciated the stocked fridge, jacuzzi tub, balcony and prompt room service. Wonderful dining options, especially Dolma and Asiana, with Spice offering great, varied food selections for breakfast, lunch and dinner. Staff throughout the resort were so personable and accommodating. The main lobby server, Roberto, deserves special mention as their best ambassador. His engagement and service approach were extraordinary. Overall, a wonderful destination with a lot on offer.
Rachel Lubin
This Hyatt was a wonderful choice for a girls trip. As soon as we pulled up to the resort we were greeted by an extremely friendly staff, and beautiful grounds. Christian checked us in, and was incredibly helpful for the duration of our trip. We were 3 in a room, and the resort provided a very comfortable third bed for us at no cost rolled into the room. There were a huge variety of activities each day, including karaoke, trampoline exercise, water aerobics, Zumba, and various crafts. At night, the gymnasts who performed were out of this world, as well as very talented musicians. Gabby and Benjamin from the entertainment team were so encouraging and provided a great deal of fun and energy. The pool was very warm, and the hot tub was nice and large. There were plenty of food choices for those from the most adventurous to the most picky. You could either make reservations at any of the on-site restaurants, or hit up the buffet. Not ideal, but you will see some raccoons out by the pool, but in truth they do not ruin the experience at all (we were scared when we saw them mentioned in other reviews), so don’t let that stop you from coming and enjoying. Overall, this is a beautiful and fun resort suitable for friends or couples to enjoy.
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4.3
Google reviews (3193)
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The sensational Dreams Vista Cancun Golf & Spa Resort invites you to enjoy an unforgettable family holiday on glorious Caribbean shores. With a beautiful stretch of beach, 4 swimming pools and land and water activities galore, guests of all ages are...
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4.3
Google reviews (3193)
Aria Obinyan
We travelled with a baby and I give the resort 10/10 for being baby friendly! They offered us a playpen, crib, baby bath tub and even brought a high chair in our room which was appreciated. The explorers club was nice during family time for baby to play and we found something for baby to eat every meal. Everywhere was stroller friendly except the beach.
The resort is super quiet and isn’t really for party people. If anything we were bored most nights because the place was a ghost town after 9pm.
The pool is FREEZING! The location of this place is truly
Horrible so expect to be cold in the water and expect an egregious amount of wind. The kids water park wasn’t even useable because it’s basically a wind tunnel. Super poor architecture. Some days you couldn’t even open the umbrella at the pool because of the bad winds.
The food is OK. Nothing special. The hibachi experience is extra money… the best food was the afternoon grill food. Otherwise don’t expect to be blown away.
BEWARE!!! The “VIP services” will try to get you to sign up for a 90 minute presentation for a timeshare. They are super aggressive and will harass you to attend. They kept calling our room. It was insane. We went and the reps are even more aggressive. It’s $20,000USD so don’t fall for their antics.
Zarko Meseldzija
The property is visually beautiful (I’ll give it that). But beauty is surface-level. When you’re paying for a premium experience and the resort can’t deliver basic comfort, accountability, or customer care, the appearance doesn’t matter. We came as a family looking to relax and left feeling like we’d been nickel-and-dimed and ignored. I would not return.
The absolute biggest issue was when my wife got food poisoning on our second to last day. This wasn’t from the buffet, it was from one of their "nice" à la carte restaurants. She was up all night vomiting and had diarrhea. When I reported it to the Concierge immediately, they offered zero support.
The next morning when I went back to complain, the Concierge was completely deflective. They brushed it off saying "this can happen anywhere in Mexico" and refused to help unless a doctor confirmed it. But they don't even have a doctor on site. They told me I’d have to pay $200 USD out of pocket just to call one in. We spent our last two days stuck in the room and not once did management check on us.
On top of the illness, the rest of the "Preferred" experience was a letdown:
1. AC Issues: Our room AC was locked for the first 3 days. Maintenance couldn't fix it, so they had to control it centrally. We had to call the front desk every single time we wanted to change the temperature.
2. Beach Stress: We did the normal thing of waking up early to get chairs (4 for the 5 of us), but it felt like a chore to keep them. Even in the Preferred section, staff would try to give our seats away to latecomers the second we stood up. We felt obligated to stay glued to our chairs all day.
3. Timeshare Push: They try to rope everyone into their timeshare program. Avoid it or you’ll waste a whole day.
The facility is modern, but when you have an emergency, you are on your own.
Marissa B
We had a great family trip here! We booked a family suite for five people and the rooms were a great size, very comfortable, and the bathroom showers were awesome. The food was great overall. The only downside was using the app to book restaurant reservations, it was very annoying and honestly didn’t work well.
The kids loved the pool. There’s only one, but it’s huge, and it was easy to find a place to sit throughout the day. The beach area was on the smaller side but still very nice. We chose this resort specifically for elderly family members with limited mobility. Unfortunately, they were sick missed the trip, but this resort would have been perfect for them. Everything was easy to get to, didn’t require a lot of walking, and stairs were avoidable. The coffee cafe was everyone’s favorite spot (great coffee and snacks). The kids didn’t enjoy the kids’ room much, but the teen area had some fun game options. The spa was awesome, and the workout room was decent.
Overall, it was a great trip. Excellent service, and the staff seemed genuinely happy to be there and were always very helpful. Would definitely recommend for families and guests with mobility concerns, or those wanting a quieter but still kid friendly option.
Amber Schumacher
We booked the resort with friends for spring break 2025. If you're going for a senior trip, book somewhere else. We were forced to book two rooms for the 4 of us (me, husband, our 18 year old and 21 year old). Told their policy doesn't allow more than 3 adults in one room. Their "adult age" is 13. Even though the website said two queen beds. They were full size beds in reality.
There is not much night life, the club was pretty empty every night.
My husband and 2 other adults got really sick on our last day and all remained sick for a week! They all had fevers and major stomach issues (I'll spare details). The resort refused to take any responsibility for it. Very disappointing. The resort even tried to down play their illness to an upset tummy. All 3 adults were so sick, they each went to the doctor twice and none of them could return to work for a week.
Breakfast was not good and it's so chaotic.
We tried booking the spa since we booked as preferred club and were supposed to receive complimentary hydrotherapy, and they were hard to get into. It's like they made it hard so you'd give up.
Even at the preferred club lounge, I asked for my free beach bag, that others received, and was told I didn't get one because I was at a different level. We all had the same exact booking.
Believe me, book somewhere else!
Amanpreet Bhullar
Good location if you are looking to be away from the main hotel zone. The resort has a great kids club and spa. Golf is cheaper if you book through the golf club next door. Beach is small but clean and great pool/beach service. The bathrooms all had a sewer smell, in the rooms and other bathrooms on the resort. The restaurants were not great. It definitely is not a 5 star resort. For the price I expected better food at the restaurants and better cocktails, the one good restaurant is the blue water grill and hard to get reservations. The pools were freezing! The main pool and kids pool were like a cold plunge and did not warm up threw the day. The hot tub was luke warm. On the coldest day we were there our kid plus 6 others were in the hot tub because the pools were unbearable. Staff came 3 times to ask the kids to get out of the hot tub for their safety. We explained there is an adults only pool on the roof top, the water in the hot tub was colder than their bath water and all parents were with their kids. The kids pool is in the shade and wind the whole day.
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4.4
Google reviews (5422)
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Laid-back days and glorious Caribbean sunshine await those escaping to the enchanting tropical sanctuary of the Dreams Royal Beach Punta Cana, in the Dominican Republic resort of Bavaro. Whether you’re seeking a family holiday of a lifetime, a relaxing...
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4.4
Google reviews (5422)
Ken Roscher
This past October was our third stay at Dreams Punta Cana, and it never disappoints. Every visit reminds us why we keep coming back. The staff, restaurants, and overall experience consistently exceed our expectations.
During this trip we celebrated our 25th wedding anniversary with a special romantic dinner for two, and it was absolutely unforgettable. The food and wine were exquisite, and the setting made the evening feel truly magical.
A huge thank you to Diogenes, who provided five-star service throughout the entire evening. His attention to detail and professionalism made the experience flawless. He even helped coordinate a surprise anniversary ring gift, which made the moment incredibly special and something we will never forget.
We always request Billy as our Preferred Club Butler, and once again he went above and beyond to make sure our stay was perfect. And whenever we reserve a cabana, we always request Juan David. He consistently caters to our every need and truly goes above and beyond, showing genuine care and providing exceptional service to his guests.
Dreams Punta Cana continues to deliver outstanding service and memorable experiences. We’re already looking forward to our next visit.
Eliana Eskinazi
LOVED IT!!
tl;dr - would highly recommend. A smaller resort with excellent staff, food, and top tier beach.
For full context - I was in Punta Cana at a different resort a mile down the road, but when my flight was cancelled due to weather and I had to extend my stay, we moved to Dreams Royal Beach. So I'll write sort of comparing the two properties.
- THE BEACH!! Even though the two resorts were on the same beach, the one at Dreams Royal Beach had clearer water, no boats, and a much larger area to swim. Absolute 15/10.
- Staff: the staff here was SO much friendlier, more attentive, and more fun than the other resort. Would absolutely recommend! I specifically want to call out William at the front desk who made check in and check out super easy & smooth! He was friendly, knew what he was doing, and spoke perfect English. Thank you William!! We also had a tricky situation with our flights and he gave us piece of mind with booking one night at a time.
- Food: the food was really good! The food at the other resort was more upscale, but the food at Dreams were perfectly great - and better than expected for all inclusives. I loved that you could grab a quick burger while at the beach - no need to change or put shoes on! The Asian restaurant was top notch (OMG the eggplant dish!), Mexican was very good, and Italian was solid. Also the ice cream spot is the best!
- Water slides and pools were really fun! I liked how the pool was like a Venice canal - it curved around so there were lots of private areas AND some hammocks.
- Entertainment - we mostly hung out at the beach so we didn't do too much of the pool entertainment, but there was something everyday and it looked like a blast!! It seemed organized and people were into it.
- Rooms - very solid. It's not a brand new resort so the rooms aren't super modern, but if you're on vaca all you need is a comfy bed and shower, and Dreams delivers! ALSO there's a bath/hot tub on the porch so that is the BEST way to end the night!
DAVID WASHINGTON
The resort was outstanding. Staff paid attention to detail. The pools and beach were great. My wife and I arrived 2/8/26 and departed 2/16. Weather was good. It rained a couple of days but not long. The food was good but more of a variety in the restaurants could have been better. The service is not like the states but keep in mind, this is the Caribbean :) . Overall, we had a wonderful experience thanks to Roberto. He helped make this vacation wonderful. Thanks again ROBERTO!!!!!!!!
Andres Rodríguez
We booked Preferred Club rooms expecting a more exclusive and peaceful beach experience, which is what you are paying a premium for. Unfortunately, that was not what we received.
On multiple days, the resort hosted beach weddings around 3 PM directly in front of the main guest area. Guests from the weddings would take over the front-row loungers, block the ocean view, and in one instance even placed wedding items on our reserved beach beds. There was no clear separation between wedding setups and paying guests who were trying to relax.
We called the manager twice during our stay. He never showed up and we never received an apology.
Additionally, one day our room was not cleaned at all until we called to complain.
At this price point, this is simply unacceptable. We have stayed at other high-end resorts in the Caribbean and have never experienced such poor management of events or lack of guest care.
This was supposed to be a dream family vacation. Instead, it was extremely frustrating and disappointing.
Marie Anderson
We had a very enjoyable 10 day stay at Dreams Royal Beach, Punta Cana over the Christmas holiday with our family. We loved the size of the resort and walkability to the beach, pools, activities and local nature! The rooms were spacious and clean. The food was good and the waiters were very attentive. A special shoutout to our drink servers Ambiorix on the beach, and Jeffry C poolside. They were excellent, friendly, affable servers!
We have one complaint! On our last night, we had a Teppanyaki table booked for 7:30 but we did not get to our seats until 20 minutes later. That caused our meal to be a rushed affair as the chef, the server and the supervisor were hurrying to get us out for the next seating at 9. We enjoyed the food but we felt rushed so that was a disappointment!
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4.5
Google reviews (1040)
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Prepare to fall in love with Barbados during an unforgettable Caribbean escape at the fabulous Bougainvillea Barbados. Sitting beside pristine sands and glistening sapphire waters you will find a charming tropical sanctuary, perfect for families and...
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4.5
Google reviews (1040)
Claire Spicer
This beautiful hotel sits on a stunning beach with white soft sand and turquoise sea. It is picture perfect. The hotel and grounds are beautiful and the room was well maintained, with a well equipped kitchenette. You can walk to St Lawrence gap, and we found a couple of places to eat nearby. Nathan will make you a great cocktail and everyone was super friendly :)
Chantal Andrews
We had an amazing stay at Bouganvillea.
The location is beautiful, right on the beach which isn’t overly packed with people or sun-beds, you can enjoy a long quiet stroll along the beach/s
The hotel itself is very special, very tropical and beautifully designed. The staff are very friendly and helpful, & great with kids. The hotel has two lovely restaurants, Calabash which offers breakfast, lunch & dinner, and Deia which offers lunch & dinner. Rooms are spacious and offer daily cleaning services. We had a suite which had a separate kitchen and lounge which was great for a long stay with a 2 year old.
Overall our stay was great and we’ll definitely be back!
Liv
We spent our honeymoon here and loved it! The beach is fantastic, the rooms are spacious and very clean and we had a lovely view over the pools. The food in Calabash is great and we enjoyed cocktails from the pool bar. The gym is well equipped and there is a games room with a decent sized pool table. The hotel is in a fantastic location and we would return!
Ken Klages
The rooms are very nice with large bathrooms and reach showers. The pools are very nice with a swim up pool bar and there's a great beach right here which is really nice. Food at the restaurant is pretty good but the service is incredibly slow. The location is good and so far as it's right on the beach but there's two big sandals resorts right next to this one, so if you want to walk into town where there's other restaurants you have to go all the way around a big sandals resorts where you can walk down the beach and cut through the over hotel to get to the street and that's a lot quicker. It is about a 20-minute walk if you go around the sandals resort or about 10 minutes if you go down the beach. So just be nice if there was a shortcut through sandals that you could walk on. The staff here also seems all very nice and friendly
L Roberts
Came here for a couple of days to celebrate my birthday in October and it was a lovely experience! The location was calm, the beach was nice and clean, their drinks were very well made and the food (their breakfast) was delicious! The staff were very friendly and professional. They kindly upgraded my room also; the room was very spacious and clean, the only downside was the main door had issues closing, but they were very attentive and solved the issue very quickly.
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4.8
Google reviews (8554)
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Dreams Cap Cana invites you to experience the best the Dominican Republic has to offer. This 5-star all-inclusive resort provides hours of relaxation and excitement for couples, groups of friends or families. Guests will enjoy comfortable accommodation...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (8554)
Dawniell Boykin
We had an overall great experience at Dreams Cap Cana and would definitely consider returning. The resort is absolutely beautiful—the grounds are stunning, and everything was cleaned daily, which really stood out. The pools are huge, and even with a full resort, there was always plenty of space in the water, which was a big plus.
The beach wasn’t really swimmable due to the conditions, but it was very pretty to look at and made for great photos.
We had a large wedding group, and it did feel like we were one of the biggest wedding parties they’ve hosted. Some restaurants struggled to accommodate large groups, and coordinating room locations was a bit confusing at first, but we eventually got the hang of it.
Huge shoutout to the staff—our butler Cesar was AMAZING, and Andy, who helped with our bags, was so funny and kind even though he spoke very little English. Roy was one of our favorite bartenders, and the drinks were consistently great. Felix with Amstar went above and beyond to arrange a private boat for my wedding party and helped set up other excursions, which was a highlight of the trip.
Our wedding coordinator Aris deserves special recognition—planning a wedding in just 60 days is no small task, especially after Hurricane Melissa forced us to move our wedding from Jamaica. She handled everything with grace and truly made it happen for us, and we’re so grateful.
Food was about a 7/10 at most places, but the drinks definitely made up for it!
Overall, we had a wonderful time and truly appreciate that Dreams Cap Cana accommodated our group last minute during such a stressful situation. Beautiful resort, great staff, and great memories made. We would definitely revisit!
Christina Collier
Beautiful location & wonderful weather. The beach is actually better than most seem to claim on here. The sand is nice, beautiful trees & water color. The ocean water was far too cold to get in but if you wanted to, you could find some spots where it’s less rocky. The pool was too cold, you could get in but it was freezing. The staff at the bars & buffet did not meet my expectations as I felt like I had to stare someone down to get anything I needed. The dinner staff was much more attentive. Candela was by far the best dinner 5/5. Not a ton of families, I’d say around 60% of the crowd was age 50+
Christopher Reynhout
Stayed at the Dreams Cap Cana for business. This Resort used to be a Margarita Resort before converting over. The vibe is very relaxed and tropical. It is easy to navigate around resort. This is a kid friendly/family resort, but doesn’t seem to have amenities that I e seen at other resorts for kids. The live entertainment at the Palms bar was great! The rooms are spacious with a tropical vibe that is continued (2nd floor). The balcony is big with table and chairs. The room I was in had a perfect view that overlooked the resort with excellent view of sunrises and sunsets. There are several restaurants here. At dinner, they are first come first serve. The buffet was good, but is what you would find at other resorts. I also was able to take a mixology class here. Francisco was our mixologist & showed us how to have an old fashion & a tropical drink. Great experience! This place is accessible for anyone with Monility issues & they have a 24 hr onsite doctor.
Alex Dillard
An unforgettable stay at Dreams Cap Cana Resort & Spa
We stayed for three days while attending a wedding in Cap Cana, and from the moment we arrived, it was clear this resort operates at an exceptional level.
George at the front desk was absolutely outstanding he was warm, professional, attentive, and genuinely welcoming. He set the tone for the entire stay, and the rest of the team followed suit. Every interaction felt thoughtful and sincere.
The resort itself is stunning. The pools are immaculate and beautifully designed, offering both relaxation and fun without ever feeling crowded. The grounds are pristine, and the attention to detail throughout the property is impressive.
The food exceeded expectations across the board—fresh, flavorful, and consistently excellent. Every meal felt intentional, not typical “resort food.” The service was equally impressive: polished, prompt, and always delivered with a smile.
This was our first time at Dreams Cap Cana, and it will absolutely not be our last. The experience was seamless, elevated, and memorable in every way.
Wow. Wow. Wow. Highly recommend.
George Carrington II
🌴 Honest Stay Review – Cap Cana, Dominican Republic 🌴
Our stay at Dreams Cap Cana Resort & Spa was truly a mix of highs and lows — and overall we’d say it’s a beautiful place with excellent service, but there were some issues worth noting.
From the moment we arrived, the staff impressed us with their hospitality. Every employee we interacted with was friendly, courteous, and genuinely seemed to care that we enjoyed our time. They handled requests promptly, always greeted us with a smile, and went out of their way to make our vacation comfortable. That level of service stood out and really enhanced the overall experience — it’s one of the resort’s strongest points.
The grounds and amenities are lovely: well-maintained landscapes, inviting pools, and plenty of dining and activity options. The concierge and butler service were especially helpful, anticipating needs and making sure details were addressed without us having to chase them down.
That said, our room experience wasn’t perfect. We encountered 1 to 2 per day cockroach in our room, which was upsetting and not what we expected at this level of resort. While this didn’t ruin our entire trip, it was definitely a disappointment and something the housekeeping/maintenance team should address more proactively. Unfortunately, reviews from other guests sometimes mention similar insect issues in rooms or bathrooms at Caribbean resorts — it’s not unheard of, but for a property like this it felt out of place.
We told the stay they said they would treat the room which we don't think they did. They caulked it up with a smile and said well this is a tropical climate.
In summary:
⭐ Service: Exceptional — the staff really makes the stay memorable.
⭐ Property & amenities: Beautiful and well laid-out.
⚠️ Room issues: Our encounter with a roaches and some insects was a notable downside.
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4.6
Google reviews (11710)
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Jet off and live the dream at Essence @ The Fives Beach, a magnificent 5-star escape in Playa del Carmen on Mexico’s sun-kissed Caribbean coast. This luxurious all-inclusive boutique hotel, which is next to a stunning private white sandy beach, has...
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Stay 7 nights between 03/05/2026 - 30/06/2026 and only pay for 6.
Stay between 01/08/2025 - 23/12/2028 and receive a resort credit coupon of $555 per room.
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*Up to 66% Off & enjoy up to $555 Resort Credit to spend at the hotel when travelling between 11/02/2026 - 23/12/2028. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.6
Google reviews (11710)
Frida Castellanos Alemán
My experience at The Fives…
This was my second time at the hotel. I came back with my children and my in-laws, and honestly, I do not recommend it. During our first stay with my husband, we had an amazing time — there was lots of entertainment and plenty of activities during the day. However, this time it was a nightmare trying to get into any restaurant. The food is very good, but with the waiting time (more than 30 minutes for a table), you no longer enjoy your meal the same way.
The only highlight was Oscar, who provided spectacular service. The rooms were clean and in good condition, although my in-laws’ room had humidity issues. We reported it to the front desk, but we were never given a solution.
The entertainment was practically nonexistent. Nothing mentioned on the hotel’s website matched what was actually offered (very boring). We paid for a table at the Super Bowl event, which promised lots of fun, but there were only a few musicians and nothing else. The shows during the week were very low quality and poorly organized. Whenever we asked the entertainment staff about activities, they never had clear information. My children looked forward to the activities, but they never started at the promised time. Not to mention the Aluxitos Club program, which was very basic, and the staff in charge were in a bad mood — very disappointing.
The beach is beautiful as always, and Sonia was very kind, preparing our lounge chairs every morning — that was definitely a highlight. She recommended that we speak with a manager, and he kindly helped us secure a reservation at the sushi restaurant, but this only happened on our last night.
We communicated our concerns multiple times to reception, entertainment staff, and guest services, but no one was able to provide a solution. Overall, it was disappointing, and we definitely will not return for our future vacations. It’s a shame because the facilities are beautiful and very well located in the middle of the jungle.
Monika Dovydavičienė
When we first arrived, we experienced a few minor issues. However, everything was resolved promptly and professionally. A very special thank you to Ivan and the hotel manager for their quick response and genuine care — they truly made us feel valued as guests.
The food at the hotel is absolutely amazing. The breakfast and evening buffet offer an incredible variety — you can truly find anything you’re craving. The quality and selection exceeded our expectations every day. For lunch, we ate at the restaurant by the main pool (I believe it’s called Olive & Sea or something similar), and the food there was outstanding — truly restaurant-level quality. It was one of the highlights of our stay.
The staff throughout the resort are attentive, friendly, and always willing to help. Their positive attitude really enhances the whole experience.
The kids club staff were absolutely amazing. They were warm, energetic, and incredibly caring. Our children loved it so much that they wanted to stay there all day, every day! As parents, that gave us peace of mind and allowed us to relax knowing they were having such a great time in a safe and fun environment.
Lana Kanaan
The food was incredible. I had some of the best dishes I’ve eaten in a long time. The lamb and octopus dishes in Seasons were amazing. There are so many restaurants that even after staying 7 nights there were some we didn’t have time to try. All the waiters were attentive and a lot of fun especially during the dinners. The breakfast and dinner buffet was also very high quality. My ambassadors Liz and Andrea were able to get anything we needed during our stay. There are so many activités happening throughout the day. Some of the highlights were sushi and ceviche making and painting. And if you show up late they will literally stay later and do it again for you until everyone who wants to do it has had a chance to participate which is great because we are on vacation and don’t have watches half the time.
My favourite thing we have done here has got to be Temezcal and the meditation/rituals at the spa. They replicated indigenous practices for health and wellness. It was so unique something I’ve never seen at any other resort before. I will definitely be coming again. We had a minor issue with the room and they took it seriously and fixed it so they are very on top of everything. Lastly the beach when I went in February had no seaweed so we spent most of the time at the beach.
Maggie K
This was our second year at The Fives and it did not disappoint!
The grounds are beautiful and constantly being maintained; staff are genuine and friendly; food is even better than last year; and I even got to enjoy the fitness classes this year (pilates with Memo was top notch)!
As a family of 4 with 2 young children, this resort met our needs. Many kids friendly pools across the grounds.
Our ambassador, Melisa, was incredibly helpful and very available. Gigi, was so gracious and helpful.
The Gin bar made a delicious dirty martini.
The tacos are just delicious.
The list goes on!
Janet Costley
This place has a real cool vibe. So many activities for everyone. I particularly loved making my own essential oil blend with an incredibly knowledgeable Charlie that also was hilarious and fun. Also the Tamazcal ceremony is a must do with Victor. Also enjoyed all the yoga Pilates and other activities the spa offered!! Memo and Marcos and Sandy work incredibly hard to make everything run smoothly!! My hydrotherapy and spa experience was top notch. I came out of there literally floating!! Tony guided me through the wonderful hydrotherapy which set me up to fully relax for my fabulous massage with Eduardo. It was the perfect way to end my week. I don’t often return to places as there is so many other places to visit but this place offers a lot for families so I definitely may bring my children and grandchildren back here!!it will is aFantastic place to bring families!!
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4.4
Google reviews (5314)
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Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of...
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4.4
Google reviews (5314)
Troy Jilot
Spent a quick five nights here. We upgraded to the Preferred and it was worth every penny. $400 total for three adults for the five night. Having a reserved chair at the beach and never waiting for a table was worth it alone. But you also have a preferred bar that has a small buffet in it all day and night. Just the right amount of food at the right time. Only five stories tall so the place can get overbooked. The French and Seafood restaurants were our favorites. Steaks were cooked to perfections and the grouper is out of the this world. Recommend the coconut sauce on the side. Poolside staff is excellent especially Pedro at the Preferred Beach. Relaxing evenings at the lobby bar followed by fun times at the club.
Lex
Had a great family vacation here - we were a group of 13 with 5 kids under 7.
I don’t agree with the bad reviews of the food or service which initially worried me. There are plenty of delicious options especially if you enjoy Mexican food! We upgraded to the preferred club with the oceanfront room - that plus the premium alcohol/tequila was 100% worth it. Would definitely recommend to families who aren’t necessarily looking for a four seasons ultra-luxurious splurge but something better than the middle of the road for an all inclusive as it’s a Hyatt property. There are tons of weddings here, but they do a really good job at cutting off their music/party by a decent hour like clockwork.
Bring $100-$200 USD for tips for a week & consider purchasing the comfortable beach or pool Balinese beds as well, we loved the service!
Taylor Witmer
My husband and I opted to change our trip from Jamaica (due to outbreak) to Mexico. We were hesitant to book this resort due to some other poor reviews on food but have heard great things about Dreams resorts so we decided to just go for it. We had a fabulous first family vacation with our 8 month old daughter from Jan 11-16, 2026! The food was delicious! We went to the Japanese restaurant twice as that was our favourite. There were a lot of families with young kids which was nice. There were always high chairs available at the restaurants and we had no issue getting a crib (that we requested prior to arrival). We were in the privilege plunge pool room and we absolutely loved it. It was so nice to be able to enjoy the water (though a little chilly as the pool is not heated) while our daughter napped. One of the things that really stood out to me at this resort was the workers that always came up to us at the pool and even when we were on our balcony/in our plunge pool to take our drink order. This was a very nice touch.
Sadly there was a lot of seaweed and the water was not beautiful blue waters but this of course is no fault of the resort. They did their best to rid the seaweed each day which was appreciated! The only other thing that was upsetting was that the swim up bar pool is adults only. As this is such a family oriented resort, I feel all ages should be allowed in all 3 pools (the swim up pool is the pool that has the beautiful view of the ocean). If someone is looking for a relaxing trip (or a party resort) with no kids around, then they should go to a different resort (perhaps book an adults only resort).
Eva Eya
We’ve stayed here at least a dozen times, and this visit felt a bit disappointing.
At our favorite restaurant on the property, Portofino, we ordered two Ossobuco. One dish came out exactly as it always does, but the other arrived with the meat completely separated from the bone and stacked into a pile. It tasted off — almost like spoiled meat. After just a few bites, I became sick and ended up throwing up.
At Seaside Grill, no one was waiting when we arrived, yet we were handed a pager and told that if we purchased wine, we could be seated immediately; otherwise, the wait would be an hour. My husband and I don’t drink, so we decided to wait. Within 15 minutes we were somehow seated — and not a single party arrived after us for the entire period we dined. The hostess was simply following instructions, but the situation felt unnecessary and uncomfortable.
At checkout, the administrator handling Globalist benefits gave us a lecture about how time-consuming it is to process cash payments — explaining that he needed to scan our passports, fill out paperwork, and that it would take over 20 minutes. I understand it may be inconvenient, but this was at 7 a.m., with no one in line. Those 20 minutes weren’t just his time — they were ours, too.
Despite these issues, we would still give four stars because of the many friendly staff members who truly make this place what it is. Feria, though gone, was the single best concierge anyone could ever ask for. Fidel was great. Victor by the pool, Roberto and Irasima at the café, and Andrea at the spa were all wonderful and deserve recognition.
olivier Lessard
Went there with two 2 y/o for a week. I have nothing to say but good things about the resort. Everything is in walking distance even for kids. The rooms are close to the beach. There's plenty of chairs around the pools and on the beach.
Every restaurant was great. We ate at the buffet often and I never got tired. Food was awesome. The staff was nice. Room was nice and clean. The night activities stopped early so the music wasn't an issue. The pool for kids is great.
The resort cleans the sea weeds every day with a tractor to help with the issue. There were weeds 3 out of the 7 days we were there. You can still go out into the water without being an issue.
I recommend this resort to anyone!
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4.7
Google reviews (2281)
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Non-stop fun in the Mexican sun awaits you at the Margaritaville Island Reserve Riviera Cancun, a lively all-inclusive resort filled with fantastic leisure facilities and providing direct access to the beach. The plush accommodation ensures that you’ll...
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4.7
Google reviews (2281)
Tim C
It's a smaller all inclusive resort. It's cozy. Don't go in February, it's not hot. The staff was polite and courteous. The food at the buffet could have been better in my opinion. Frank and Lola's had the best food as far as myself and my wife were concerned. Get to the pool early and tag your chair with a towel. Drinks aren't very strong, maybe the resorts way of keeping the party going.
Amy Dwyer
We very much enjoyed our stay! Beach was clean and lovely. Service was fantastic! All of the staff were happy and friendly. Manuel for his chocolate martinis- bueno! And Grigorio for excellent mixology tropical drinks. Very special thank yous to Antonio (Stephen) at the Beach House for fun personality and service, Carlos for sense of humor and service, Victor and Fatima for on top of it housekeeping! And most of all, Alberto, our “butler” for fantastic service, for friendliness and making us feel welcome and at home. Thank you so much!
Robert Precin
We enjoyed everything about Margaritaville Riviera Maya. We were treated well by the staff, The food was good at all the restaurant's.
Land sharks Paradise hamburger is awesome with onion rings and smoked cauliflower sides, Special shout out to L.S. Waiter Baldo, he was pleasant and Super accommodating and also Roberto another super Waiter.
JWB steakhouse, Filet and Lobster, wedge salad, creamy tomato soup were awesome, thank you waiter Eric, Bar tender Roberto, and the Boss ''El Jefe", sorry forgot his name, super cool people. I got my Manhhatans my Wife got her Chocolate Martinis and the boss got Sweet wine special for my Sister in law.
Frank & Lolas Italian oven roasted pizza is great.
the Salte Bar when you first walk in made some Killer chocolate martini's also! Night shift guys were great.
The ladys that cleaned the room and the man that brought our room service were great also. Quezalt (event planner) at the Pool who gave us personal attention for things to do around the area and also the resort was really awesome, Humberto the concierge also very helpful.
They made our stay and my Wife's 60th B-day super relaxing and fun, Most of them said relax and chill, SO WE DID!
Yasi y
We enjoyed the warm welcome with Pina colada popsicles and fast check in. Very clean rooms and beach as sea weeds are removed daily by staff. We enjoyed the fun activities arranged by Itzel and Betzie, including Margarita rally, foam party, paddling board, and card games. Excellent food quality. Food was a la carta instead of buffet for lunch, which was great as it was served fresh, but anticipate a bit of wait at the international restaurant. It has 3bars so no need to wait for long to get a drink. Drink was sometimes a lot more juice than actual drink at the end of the day. I felt like the restaurant staff were overworked from early morning to midnight which did not seem fair to then.
harprit sanghera
I fantastic laid back resort. All the staff where so friendly and helpful. It really makes a difference to the holiday vibes. Special shout out to Eduardo and Emillo in the Beach House restaurant, amazing friendly attentive service. The ladies at the spa, Gloria, Yolanda and Diana where lovely and me and my sister had the best hot stone massage. I will definitely be back. The only downside was the minibar, the only alcoholic drinks available were beer and we don't drink beer. If they could change that it would be perfect.
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4.4
Google reviews (5588)
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Sunshine activities, luxury spa treatments and a melange of dining options await lucky guests at the fabulous Dreams Onyx Resort & Spa. This beautiful resort is located on the beachfront and features the exceptional Unlimited-Luxury® concept,...
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4.4
Google reviews (5588)
Paul G
Of course! Here’s a cleaned-up, polished version that keeps your tone warm and genuine while tightening things up a bit:
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We traveled with our 18-month-old daughter, my wife, and some friends, and we absolutely loved our experience at the resort. It was extremely kid-friendly, with a couple of small children’s pools that were only a few feet deep. One of them was warmer, which was perfect for our daughter. The water slides were also a lot of fun.
We were very impressed by both the cleanliness and the kindness of the staff—everything was pristine. Even the landscaping and gardens were beautifully maintained.
Eliphat, our bartender, went above and beyond to take care of us. He was incredibly attentive and even came out to our swim-up bar to make sure we had drinks.
This resort also had the nicest beach I’ve experienced at any resort. There was barely any seaweed, the waves were fun to swim in, and the sand was soft with no rocks, even in the water.
If we’re able to, we will definitely be coming back again next year.
Natalia Karides
We visited in February 2026 for a week with family, kids are 6 and 10 y/o. We loved the beach, although if you are not preferred it might be difficult to find a lounge chair in the shade on the beach, as we were going to the beach after breakfast , after 11.30 am. We loved waves of the ocean, yellow flag during day and red flag with no swimming allowed closer to the evening.
It was convenient to get beach & pool towels, no need to deal with towel cards.
The buffet was good, but sometimes they ran out of clean plates closer to the ending times. same with kids cereals and regular milk, we had to look around for those by the ending of breakfast time. For lunch and donner, when we were ordering pasta dishes and wanted olive oil it was not always easily available to find and kitchen staff had a hard time understanding what we were asking. I tried one time shrimp and lobster in the buffet, but unfortunately they were dry and not much taste, kind of disappointing, but we were able to find other tasty options.
Wait staff provides good service , but when you need a refill on coffee it always takes a long time to find someone so it was easier just to go to their stations and refill coffee my self.
My kids did enjoy some of the activities (slime event, dancing and other activities in the evening) but when we went to kids club, it did not seem too much exciting for them. Kids club is not air conditioned. My son wanted to play basketball , but other than they have it in teens' zone, we could not find any other way to play basketball. Teens zone looked pretty empty and some teens activities (like bowling competition) was cancelled due to no one participating.
We loved the game room and paid $200 for our family for our entire stay , but cotton candy and claw machine were extra charge.
we tried Hibachi restaurant and French, both were good.
Housekeeping did a good job, sometimes they cleaned our room even twice a day.
Jean Clegg
Dreams Onyx is a Caribbean gem. We've been to Dreams Onyx a number of times and have enjoyed it every time. The resort is spotless, with beautifully manicured grounds and beach. Bellman Junior was the first friendly face we met. Each day started with tasty coffee and friendly smiles at the Cocco Cafe. We had two comfortable beds, with a dressing area in the bathroom. Plentiful towels in the bath and at the towel hut. Many choices for dining and we didn't have any long wait times. We had breakfast at the buffet, tasty tacos at the Taco Truck or a choice of food at Barfoot Grill for lunch. Dinner at Spice was our favorite, with gracious Graciela.
There is something for everyone from the fun pool and beach activities, volleyball, Yoga. They even brought in a dunk tank, and a huge blowup mountain water slide. The water park was a blast. Youngsters have fun at Explorers Club and teens can hangout in the Core Zone. The Entertainment team: Sharina, Vero, Honey Tere, and Lucinda kept everyone busy. We even painted a lovely picture. The parades and shows were great! Adults can also use the facilities at Breathless. Can’t wait to go back!
T L
Our group of 16 (ages 8-77) had an incredible time!! Our rooms (building 7) were fantastic and always cleaned well. Kids loved the waterpark and beach, and adults loved the preferred adult pool. Food is average - crepes and omelettes at breakfast were the best part of the buffet, and we all loved the French restaurant! Vast majority of the staff were fun and friendly, and our butler Starling was outstanding. We absolutely loved our stay!
Marie Bork Bernand
I was at Dreams for my 26th birthday and they made me feel at home. Our experience at the hotel was excellent from start to finish. The facilities are beautiful, clean and very well maintained, the food varied and delicious, and the perfect atmosphere to relax and have fun.
But without a doubt, the best of our entire stay was the entertainment department, especially Vero. His energy, charisma and professionalism made the difference. Always kind, attentive and with a contagious attitude, she managed to make every activity fun and special. It shows when someone loves what they do, and Vero shows it at every moment.
Thanks to her, our experience was even more memorable. We would definitely go back and recommend this hotel 100%. Thank you for making our stay so special!
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4.4
Google reviews (7513)
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Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury...
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4.4
Google reviews (7513)
Miranda Johnston
Seaside grill took great care of us. Out of seven nights we ended up spending three at this restaurant at the resort because of the wonderful service we received. Chef Guadalupe served amazing food in generous portions, Heriberta and Adrian were great hosts, taking care of every need and going above and beyond. The staff at the beach were also very accommodating especially our attendant Guadalupe, always greeting us with a smile and exceptional service.
Dawn Bujalski
Just recently stayed for a week at Dreams and had a great time with my family. Our room was perfect with a very nice garden view. Enjoyed the World Cafe and the other finer dinner restaurants. Food was phenomenal and the drinks. I drink mainly reds and the cabernet was a very good quality. Worked out everyday in the gym and Horacio was there to keep it clean and tidy. He was always walking around cleaning off the weight and cardio machines. Totally would recommend this place for your next vacation to an all-inclusive resort.
Danielle Cook
Raul Caamal was hands down one of the highlights of our entire trip. He was our evening bartender and from the very first night, he made us feel genuinely welcomed, not just as guests, but as a family.
He was incredible with our kids, always taking the time to talk with them, joke around, and make them feel included. With us, he remembered our drinks every night, made thoughtful recommendations for new cocktails, and shared great suggestions for places to visit around Tulum. One night he even named a drink after us, something we will never forget.
Raul’s warmth and attention made our time there feel personal and meaningful. By the end of our stay, he truly felt like family, and that is something we will always be grateful for.
Just Julia
This is a all inclusive resort with plenty of different types of food, drinks and entertainment daily and a few shows. You have to get a ride into any town. You can book any excursion thru them or they can call you a taxi. The staff are all helpful, constant cleaning and preparing foods. The beach is right outside to enjoy all day, We did not have one bad day here. Our room was perfect. We would definitely stay here again 💕
Jackie Rainbow
The staff make this place; they speak, they smile, they help The place is a little tired, but without mentioning it one of our lights was fixed, so housekeeping are on it. A bit hit and miss whether you get hand towels/face Flannels each day but leave a note and the next visit is sorted. The whole hotel and grounds is spotless. Enrique and colleagues are attentive at the bar and poolside, Reyes and Eloy ensured we had towels, shade, bookings, luggage collected etc, Guadalope is an excellent chef in Bordeaux and it was a joy to meet her, her team, Honoros, Felipe. Luis and Tania. The Teppenyaki experience was superb, and led to friendships around the table. World Cafe leaves much to be desired but other restaurants are lovely. Evening entertain is great! All in all a great two weeks of holiday. Thank you.
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4.3
Google reviews (2535)
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Discover an idyllic oasis of turquoise pools and swaying palms during a magical holiday at the Dreams Macao Beach Punta Cana, in the Dominican Republic. This luxurious Caribbean sanctuary located on Macao Beach named by UNESCO as one of the Top Ten...
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4.3
Google reviews (2535)
Denali Gaetz
We loved our stay here. They are great with kids, the facility is clean, some of the cleanest public bathrooms in any resort or hotel, the drinks are good quality not watered down or cheap brands. The food was the best. We loved each restaurant and the buffet. The Spa was incredible. Very impressed by all aspects of this resort.
Vincent Morales
We came to Dreams Macao Beach Punta Cana for a Valentine’s getaway, and it exceeded every expectation we had.
Our butler, Adrian Valentin, was absolutely incredible. From the moment we arrived, he went above and beyond to make our stay unforgettable. His professionalism, attention to detail, and genuine care for our experience truly stood out. He anticipated our needs before we even had to ask and made us feel completely taken care of. We were honestly blown away by his thoughtfulness.
We also want to recognize Willie at the private beach area for select members. The service there was just as exceptional—relaxed, welcoming, and first-class. Every team member we encountered throughout the resort was warm, attentive, and committed to making guests feel special.
This was one of the best hotel experiences my wife and I have had in a very long time. The atmosphere was romantic and peaceful, yet still vibrant and full of life. What surprised us most was how family-friendly the resort felt. As parents, we couldn’t help but think how perfect this place would be for our two young children.
We’re already planning our return—next time with the kids.
Thank you to the entire Dreams Macao team for an unforgettable Valentine’s experience. We can’t wait to come back.
Reed Flinn
My wife and I stayed at Dreams Macao the first week of February and despite a little bit of rain the weather was fantastic. The waves on the beach were too rough for swimming, but I feel they enhanced the quality of the scenery. It truly is a beautiful beach. The pool with the swim-up bar and the lazy river was where we spent most of our time. Both areas can get busy, but if you choose your spot early, say after breakfast, you are sure to have a good time. The best part about our stay was the friendly, efficient, and quality service provided by all of the staff at the resort. The dancers and entertainment team do an amazing job of bringing the fun. The bar and waitstaff were all attentive and prompt. Kenny, Cookie, Cristy, Babyface, and many others made us feel welcome and want to visit again. Would recommend.
Mike Langsner
Recently stayed at Dreams Macao Beach for a week stay with 9 family members. The overall trip was fantastic. The facilities were clean, modern and comfortable. The resort was large enough to feel grand, yet not too overwhelming in size. Meal options were better than expected. Our favorite part of the trip was the staff. So many key staff truly made this a memorable experience, especially for our 11 year old daughter.
Victor, Baby Face and especially Diana (from the entertainment team) took to my daughter with a level of genuine care and excitement. These three really made the trip special for her!
Another shout out to Omar, our butler. He took exceptional care of us too. Overall, the staff throughout the resort were incredible.
The only bummer (for those who haven't visited the resort) is that the ocean was a bit rough which seems to be the reason why on-site water sports weren't an option. We did miss the ability for kayaking, pedal boats, snorkeling, and paddle boarding that we do enough at other resorts. The pools were great, but we didn't get much ocean time in.
elly kavaliova
Beautiful resort with some important "need-to-knows"
We recently returned from a week-long family stay at Dreams Macao Beach. Overall, we had a wonderful time. The resort is compact and easy to navigate on foot, and our room was both spacious and comfortable.
Dining: You certainly won't go hungry. While the food didn't necessarily "wow" me, the selection was decent—the fresh fish was often in restaurnats options, the Taco Truck by the water slides were highlights. My only critique is the lack of local produce; given how incredible (and affordable) local avocados and mangoes are, I was disappointed not to see them served.
Beach & Service: We spent most of our time at the beach, which had plenty of seating and fresh towels. The staff is the heartbeat of this resort. The entertainment team is incredibly hardworking, transitioning from morning yoga to evening stage performances with high energy. A special shout-out to our butler, Alejandro, who was attentive and always available.
Important Tips:
Construction: Avoid Building 1 (Preferred Club) if you want peace. We were initially assigned a room facing a loud construction site with drilling starting before 8:00 AM. Thankfully, the front desk moved us to the only remaining quiet room .
Ocean Safety: The water is beautiful but can be rough. Be very careful of submerged rocks near the center of the beach—I suffered a bad bruise and a cut on my first day. Walk a bit to the left or right for a safer entry. I’ve suggested a warning sign to management, but please be cautious!
Supporting Locals: If you walk left down the beach, you’ll find local vendors and horses. If you meet Luiz, the young man with the horses, he is lovely. If you go for a ride or just want to pat horses, consider bringing him a snack or some water, as he works long hours in the sun.
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4.6
Google reviews (2131)
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Incredible food, endless entertainment, and comfortable accommodation is all ready and waiting for you at the 5-star Margaritaville Island Reserve Riviera Maya, a superb all-inclusive resort located on the sun-drenched shores of Mexico. Guests have...
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Up to 64% Off when travelling between 01/03/2026 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (2131)
Sandy
Just returning home from 9 days of extraordinary relaxation at this beautiful resort. Our oceanfront suite was terrific and the views of the sunrise each morning were breathtaking. The service at this resort is great but with our butlers, Isaac and Armando, it was top notch. They met our every need and made our entire stay perfect, from nightly dinner reservations to perfectly placed pool chairs and Bali beds. We couldn't ask for more attentive butlers.
Also, a shout out to Sergio Gonzalez, our daily poolside drink server and Mariel, our favorite member of the entertainment team.
Until next time! Gracias!
Taivian Reid
What an amazing stay, i just want to say my island ambassador Dafne was so helpful and nice. she was there to help with whatever i needed in a timely manner. she made my stay 100% stress free. i also want to show recognition to the maid carmen, she does such an amazing job cleaning our room and is very trustworthy nothing went missing from my room and she always checked in to see if i needed anything. she deserves every everything she’s worked for, also thank you to sergio in the kitchen at the boathouse, he’s very welcoming and a nice person, we enjoyed talking to him. these are a couple of the staff that stood out to me, but overall they have an amazing staff system. this hotel is great for couples who like a chill vibe but if your really young and like to move around a lot it might not be for you, it’s in the smaller side and the ocean access got washed away due to the hurricane but they are working on getting it fixed.
Edward Yamamoto
Enthusiastic entertainment team especially Maria was outstanding, Angel and Dennis are such fun and great instructors. Carmita was an excellent cleaner and kept our room immaculate. Eric was amazing in the Boathouse restaurant especially at breakfast! Always attentive and remembering our coffee preferences. He’s awesome.
Our main complaint is the reservation system for the restaurants.
Overall we had a great vacation.
Maisley Kreger
This resort is the BEST! I have stayed twice and both times I was treated like royalty! If you are looking for a place to have an intimate or large party for your wedding this is the spot! Raquel is an angel and the most thorough/ organized wedding planner, and the food and beverage manager (I can’t remember his name) will make sure your family is taken care of through the trip. The gourmet food and beverages served at our private events were SO amazing- we received compliments from all of our guests. The spa was also amazing- they gave me last minute services on my wedding day and the best massage I have ever had the day after my wedding. Can’t recommend this place enough.
Alana Brownlee
Joaquin saved our trip. We are diamond members and had booked ocean front swim up. They didn’t have our reserved room available and were indicating that a reservation is not a guarantee of a room and we would have to take a lower room for the night and move the next day. Joaquin our butler was able to negotiate an upgrade for the night to a wonderful suite. He provided amazing service throughout the week. His attention to detail and customer service is unparalleled. Love him to death. Shout outs to Carlos wish you were still in Landshark. Luis you make the best mexcal cocktails and your derive is spectacular. Erick makes the morning buffet fun. The spa is excellent. Love this resort the water aerobics and fun to end the night at Landshark. I wish you could sort out your check in service.
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Up to 63% Off
4.6
Google reviews (6905)
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£1369
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Bliss on Jamaica’s Most Iconic Beach. Set on the soft sands of Seven Mile Beach, Azul Beach Resort Negril by Karisma captures the easy rhythm of island life. This laid-back, all-inclusive retreat blends Caribbean charm with the oceanview suites kissed...
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Up to 63% Off when travelling between 01/03/2026 - 02/01/2028.
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Up to 63% Off when travelling between 01/03/2026 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (6905)
Jonathan Glader
The resort was very comfortable and in an amazing location. The beach is everything you could imagine a Caribbean island beach would be. Clear blue and turquoise waters, sugar sand, warm, clean, and calm. The resort is showing its age, but the rooms were comfortable. Daily service helped to keep the rooms clean and ready to relax after a day in the sun. Minor service needs on arrival to the room but they were promptly addressed. There is road noise audible in many places, but overall it was not terrible in the places that mattered. The food was great. Good variety, quality taste, well prepared. Portions were small, but that added to the opportunity to try more dishes. The resort staff are very friendly and helpful, the entertainment team is engaging and fun, the bar staff were well equipped to handle most drink requests. If you’re looking for a resort with lively atmosphere, but plenty of space for quiet relaxing, Azul will offer that. Definitely planning to be back.
Kelly Glader
Rooms were nice, clean and comfortable. Showerhead broken and faucet was loose.
Made a service request on both- the faucet was fixed in a timely manner. The shower head was never fixed. Rooms did not come with robes or a towel shower mat. Hard to get extra shower towels and towels for the beach.
Food was good, breakfast staff at the Palms were amazing and friendly.
Some of the bartenders were friendlier than others, some just seemed annoyed. Seemed to run out of some items behind the bar. The location and beach were the absolute best! Didn’t care for the fact our concierge was also the building property sales rep and the push to attend the resort presentation. Overall, great stay and we would come back.
Fentonia
What a fantastic resort. Not overly busy but lively nevertheless. The staff were brilliant. I wish they had a better tip system only because I wanted the back room people to benefit too e.g. the cooks, kitchen staff etc. They deserve it. Chandreka who cleaned our room (I hope I got spelling right), was very friendly and helpful. Such a gorgeous smile as well. Also Mark, who ensured the mini fridge was stocked up, was really friendly and helpful too. I really wish that staff got paid better generally...not just mimimum wage. Thanks to everyone.
Angela Bryant
We just returned from a week at Azul and had the best time! Our room had a beautiful ocean view from the balcony and we loved to rest out there on the lounger pod. Whether you love the local flavors or are looking for something a bit more common like cheeseburgers, pizza and pasta, there’s always lots to enjoy. If we tried something and didn’t care for it, we tried something else and kept our vacation moving. 7 mile beach is the best beach we’ve found in all our travels and those sunsets bring us back time and time again!
What really makes this place though is the staff. KerryAnn and Indera made the best drinks. Marion, Kerriann, Rita and so many others made us feel welcome and cared for at meals times. Cheryl provided one of the best massages I’ve ever had at the spa (this is my second visit to Azul and second massage with her - HIGHLY recommend). Jermaine, our concierge, checked in on us every day and was a wonderful host and guide. This was a return trip for us so we were excited to reconnect with so many amazing people, including the warm smile and kind heart of Roxanne.
If you’re hesitant based on others feedback, I encourage you to give this place a try, we have grown to love the people of Jamaica and this resort will give you the feel of the heart of this great place.
April Rangeloff
Loved the pool side bars. Staff was very friendly, Camille was always so friendly and made us great drinks. Marvin was great to work with as well. Very friendly and always willing to help us when we had questions. Khrysanne, such a beautiful soul was also amazing and always responded to us in a timely matter when we had questions. Only improvement I would say is housekeeping could do better and replacing washcloths when they are low and beach towels are almost always out when you are looking for one. Otherwise thoroughly enjoyed my stay at Azul.
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Up to 56% Off
3.7
Google reviews (177)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Immerse yourself in the delights of St Lucia with a luxury adults-only holiday at The SoCo House. This divine boutique hotel offers a ‘South Beach-style’ experience, with guests treated to lavish accommodation, exceptional amenities and indulgent...
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Up to 56% Off when travelling between 27/02/2026 - 21/12/2026.
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Up to 56% Off when travelling between 27/02/2026 - 21/12/2026.
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3.7
Google reviews (177)
Emelye Harvey
Highlights
- The food was a pleasant surprise. We didn’t realise before booking that meals are fresh and organic, and we absolutely loved the à la carte style for breakfast, lunch, and dinner.
- Portion sizes are on the smaller side and the food can be a little hit or miss, but we didn’t have a bad meal during our stay.
- Cocktails were good. Expect simple rather than elaborate and it’s a nice touch that you can take a cool box down to the beach.
- The staff are truly wonderful: friendly, attentive, and genuinely welcoming, which made a big difference to the overall experience.
- The location is fantastic, right in Rodney Bay. There is currently a new hotel being built opposite, which didn’t impact us too much, but it can get noisy.
- Rodney Bay itself is lively and busy, often late into the evening, so this is worth bearing in mind however, the hotel itself is very peaceful.
Lowlights:
- The pool area is very nice, although a few cushions could do with replacing however, not a major issue.
- Portions are small, and while food quality is good overall, expectations should be managed if you’re used to a more traditional all-inclusive experience.
- The gym and spa were closed for most of our stay. This wasn’t a big issue for us personally, but they shouldn’t be advertised if they’re not available to guests.
Iina Sintonen
Our experience at Soco House was fantastic. The thing most worth mentioning is the staff - the friendliness and warmth we were treated with throughout the week was special and made us feel very welcome. Huge shoutout to the ladies in the restaurant - they made us feel very welcome and smile at each meal. Barry is the MVP when it comes to booking tours - make sure go to him for any tips you might need for planning your visit.
The facilities are exactly what we expected them to be - clean and well maintained. You get new beach towels everyday, and a cooler for drinks for the beach which is just a few minute walk away. At arrival we were greeted with a glass of bubbly.
Thanks again to the staff at Soco House for a remarkable stay
Lily Mahmoud
This resort definitely needs higher ratings!
My husband and I were staying at another “fancier” resort for our honeymoon and got stuck in St. Lucia for an extra week; we found this resort and were nervous due to the overall rating (3.8 stars when we looked) but we decided to try it out and I’m so glad we did! The location is in a very nice area of rodney bay. The resort is not right on the beach, but it is literally a 2 minute walk. The beach is gorgeous and clean with beautiful views. we stayed in the base level room. It was very clean and spacious. There are definitely some improvements that could be made: there is only instant coffee in the room, no coffee maker. The showers don’t close all the way, they just have 2 panels and a completely open side so the bathroom floor literally floods every time you shower.
The food was good! We only had one meal that wasn’t good, I got the red snapper at lunch and it was overcooked. But everything else we had was super good! The drinks are strong and yummy! They will give you a cooler to take to the beach and you can bring beer from the resort which is awesome. There is a beautiful pool with lots of cozy lounge chairs. There is a rooftop area that has a beautiful view as well! Lastly, this place is very affordable for st. Lucia. It’s a great value option for an all inclusive! Their staff is wonderful and friendly. We definitely recommend staying here :)
Martin Milner
My partner and I have just spent Xmas and the New Year at the Soco House St Lucia, from the moment we arrived the staff could not do enough for us, nothing was to much trouble. The rooms where spotless everything you could need. From the Restaurant to the pool Bar the Staff are great in particular Rose and Gavin, to say these two made our holiday it was an understatement, Rose's smile lit the whole place up. We also had the pleasure of meeting Mr Taylor the owner of the Soco chain of Hotels, what a gentleman he was, a true reflection of everything he has achieved. We would thorougly recommend the Soco Hotel i can't wait to visit again.
Nevada VF
Ok, so this one is tough because there are highs and lows here…
First of all, property overall is clean and looks fairly modern throughout. That being said it does have more of a motel aesthetic than a hotel, simply because of the multiple low rise buildings that comprise it. The pool area is also quite nice, not huge, but lots of chairs and daybeds around it for use. We never had an issue getting a seat.
Service- Lobby is very clean and well decorated. Champagne on arrival was a nice touch! Front desk and bellhop staff was very welcoming and helpful, we arrived several hours ahead of our check in time and we were welcomed to use all facilities upon our arrival even though our room wasn’t yet prepared. Special shout out to Charles and Mikayla!!
Rooms- clean and modern but very small. Some wear and tear on tiles etc, but overall nice. We also had a small balcony overlooking the pool. Be sure to get something facing the pool area as there is some construction going on around the hotel and you don’t want to face that. Shower had good pressure and towels and bedding were clean and sufficient. Bed and pillows were quite comfortable.
Food- we opted for all inclusive to make things easy as it wasn’t much more $ .
Food honestly wasn’t very good overall. This is where they struggled. Servers and bartenders were amazing, especially Eloise the restaurant hostess and Kenneth the bartender. The kitchen seemed to fumble on timing and things didn’t come out as listed on the menu. Overall the food quality and taste wasn't very good which made it difficult to find things to eat. but the bar service was great and if you are a drinker then it’s probably still worth it to do all inclusive, even if you eat most meals elsewhere. The small coolers that they pack for you to take to the near by beach requires an additional mention as I’ve never seen that before… nice touch!
Location- walkable beach area, some small cafes and stores within walking distance, but you will likely be taking a cab to the street party or nearby attractions because of the way the traffic is routed around the marina. If you are looking for a lively party vibe then this isn’t the place for you, but if you are using it more as a home base to enjoy the surrounding Rodney Bay area of Gros Islet then this might be a good option for you. Don’t miss the street party on Friday night!!!
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0.0
Google reviews (0)
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£1369
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Explore the beauty of Montpelier Nevis, a secluded Caribbean sanctuary among the hills of Nevis. This boutique escape offers the utmost luxury amongst unspoiled natural richness, with acres of tropical green gardens providing a tranquil paradise. The...
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Up to 20% Off when travelling between 01/05/2026 - 31/10/2026.
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Up to 20% Off when travelling between 01/05/2026 - 31/10/2026.
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0.0
Google reviews (0)
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Up to 10% Off
4.4
Google reviews (7683)
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£1379
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience the perfect blend of tropical relaxation and exotic excitement during an exhilarating, 5-star Caribbean holiday at the Breathless Punta Cana Resort and Spa, in the Dominican Republic. This all-suite resort is a chic and modern experience for...
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Up to 10% Off when travelling between 01/03/2026 - 14/08/2026.
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Up to 10% Off when travelling between 01/03/2026 - 14/08/2026.
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4.4
Google reviews (7683)
John Wiernikowski
For those wanting a quick assessment of Breathless Punta Cana, we can say it is great! We went for 11 nights and had a wonderful time. The staff were great, the food was delicious and plentiful, the grounds are beautiful and very well maintained. Everything is very clean. Nightly entertainment was very good, but only had a 7 night cycle, so if you stay longer, expect repeat shows. Having access to Dreams Onyx next door is a nice perk too. If you want the nitty gritty details (and especially if you are Management reading this) please read very detailed review on Trip Advisor.
Taran
Had an awesome stay with a large group.
The pools are very active during the day, with many shows. The night parties are pretty cool with many performers. Food was on point, from buffets, restaurants and food service!
Beach is beautiful and sand is so soft, lots of volleyball and other activities to do.
You have access DreamS resort Nextdoor ,it is more family oriented so keep that in mind if you go to that side.
Will definitely come back to breathless
Steven Blanco
My wife and I just wrapped up a 5-day stay at Breathless Punta Cana, and I can honestly say it was world-class. What truly sets this resort apart is the staff; I’ve rarely encountered such a dedicated group of professionals.
A massive thank you to Emely, Giovanni, Miguel, and Karen for making us feel so welcome. A special shout-out goes to Yeral at the Wink Bar—absolute legend! I also want to recognize Marcos and Deivi; we were lucky enough to have them take care of us at the buffet and again later at the Italian restaurant. Their service was flawless. And of course, big love to the homie Franklin "El Sazón" at the Barefoot Grill—best vibes on the beach!
The grounds and facilities are stunning and meticulously kept. If you’re looking for a party, the nightly pool bashes are electric. It does get loud, but that’s exactly what you sign up for here! If you need a breather, the water park at the sister resort next door is a great escape for some peace and quiet. Funnily enough, even though it’s a family-friendly area, the kids were often better behaved than the adults!
Don't hesitate to book your trip here. We had an amazing time and are already missing it!
Bushra A
I had such a great times in Breathless with my friends. The hotel is very clean and the room were spacious and comfortable nice bed. Great mix of entraînement but also quiet spots if that's your vib. The food options were good and available all day.
The staff in the various locations were friendly, respectful and kind which made our stay more enjoyable.
Big Shout-out to : Shanty ( the best entertainer in town and the sweet bubble of the resort 🤍❤️) , Daniel ( Had such great fun and fantastic drinks during day time + laughs and great DJ) Nicolas the Bar Manager ( sooo nice and funny and available),Yenny ( The queen of the beach area serving the best drinks) and Victor ( The King of the night bar and special drinks ) .
I will be definitely going back Everytime I need a great resort time .
Jon DeRuyter
After 20+ years of traveling we are writing our first review. Like everyone else, we spend hours reading reviews and watching videos.
If you like a very lively pool with music, some drinks and fun-this is your place! We lived the pool vive!! Customer service was absolutely top notch and they could speak to you and they understood what we were saying. Food was very good and we lived not having to make reservations at night.
Not a negative but the only tiny negative we could say was the resort was just a touch dated but very clean and well kept. 100% loved this place and easily makes our trip 3 places we’ve been too!!
We will be back.
On a side note-don’t ever fly American Airlines-we got delayed 3 separate days and it turned a 7 day trip into 11 day.
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4.5
Google reviews (535)
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£1389
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Embrace an unforgettable Caribbean experience at the all-inclusive Bel Jou Hotel; a luxurious adults-only sanctuary perfect for anyone wishing to escape the stresses of modern life. Located on the picture-perfect island of St Lucia, this splendid...
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Up to 20% Off when travelling between 24/10/2025 - 17/12/2028.
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Minimum 3 nights apply. **Blackout Dates Apply
Up to 20% Off when travelling between 24/10/2025 - 17/12/2028.
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4.5
Google reviews (535)
Rachel
This hotel is extremely well run. Staff go above and beyond to make sure guests are looked after well and a great deal of thought has gone into this. I eat mostly veggie and my partner is fussy and only eats Carribean food. It is hard to please everyone but we ate WELL. There is a good range. It is not on the beach but that's not the hotel's fault. They lay on a shuttle to the local beach and make sure you are looked after there and the island is so small,it is easy to get to better beaches and the other attractions. Entertainment is appropriate for the guests and there is a little something for everyone. You can easily pop out if you like a more local vibe. These people are very accustomed to tourists and keeping everyone happy. Massages from the spa were nice. We are regulars to a range of Carribean islands and this was different but still really lovely. We had an absolutely great time and enormous thanks to the incredibly hard working team. Rach xx
Tuya Elwy
My husband and I had a wonderful time at the Bel Jou Hotel! It was our first time experiencing an all inclusive hotel and we are so happy we tried it. Sherlorne and the other women at the front desk were amazing and sent us a bottle of champagne for our honeymoon when we arrived. Jaffery hosted great water aerobic classes and the Thursday night steel band and fire show was incredible. The cooking demonstration and the food and drinks on a whole were top notch. We are super grateful for our time there. Thank you to all the staff who made our trip so special!
colin stott
The staff and management team absolutely make this hotel .
The rooms are great and the food is excellent don’t get me wrong. The activities and shuttle service to the beach and to Castries are great benefits.
the staff however are better than all of those
The food was great and the chefs catered for us so well. They made special dishes on request.
If you’re looking for an all inclusive beach front hotel that is not locally owned with care, love and attention then look elsewhere
I was here for 2 weeks and moved to Rodney Bay resorts later - I’d take the Bel Jou any day over those at Rodney Bay
Well done to the staff and management team
Mark Smith
I think it could rename Bel Jou to Hidden Jewel. The hotel is tucked into the hill above St Lucia with a beautiful view of the ocean. As great as that is, it is the staff that makes Bel Jou so special. They make you feel special, they make you feel wanted, they are beautiful welcoming people. I hope to come back to Bel Jou some day and if you are considering a vacation to St. Lucia try a stay at Bel Jou. You will not be disappointed. From the two pools to the food, you will not be disappointed.
Brynn Mongeon
Came here for spring break with my mom last year. It was perfect for a quiet, relaxing vacation. The food was amazing, the staff are SO friendly and helpful, and the view is better than any beach view hotel. I never wanted to leave. Special shoutout to the spa services and activities organized - so much care put into this place.
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4.7
Google reviews (19156)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Nestled along the coast of the sunny Dominican Republic, the Nickelodeon Hotels & Resorts Punta Cana invites you and your family to enjoy an unforgettable holiday experience. A superb all-inclusive resort providing accommodation and non-stop family-fun...
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Up to 58% Off when travelling between 01/03/2026 - 02/01/2028.
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Up to 58% Off when travelling between 01/03/2026 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (19156)
Marc Sarhaddi
A very cozy and calm place with a nice and beautiful beach ⛱️ to enjoy. With my experience with Club Med, I would prefer Club Med since you have different interesting activities during the day, but if you are looking for a place to spend time with kids this one is very good. It's a bit far from the airport so if you are with kids, it's worth renting a private van.
The gym is decent but like other resorts in Punta Cana, it is not a brand new hotel. For the price you pay, you might have better options!
There is no adults only pool in this resort.
Wael Safieh
We had an amazing trip, made even better by the friendly and incredibly helpful staff throughout the resort. Several team members truly went above and beyond and made our stay unforgettable.
- Joel at the buffet grill went out of his way to make sure I had an enjoyable and delicious meal.
- Ramona, our server at Aqua Nick, was always attentive and made sure we had everything we needed.
- Zeleika (hope I’m spelling that right!), the main pool server, kept the drinks flowing nonstop — always with a smile.
- Rosanna at the sweetery made sure we never ran out of treats and kept our sugar levels happily topped up.
Lastly, a very special thank you to the person who made my stay the most memorable — Francisco, the chef at Fresco. I ran into him daily during my morning walks, always smiling as early as 7:30 a.m. while making sure everything was perfectly prepped for the lunch rush. The shrimp ceviche is an absolute must-try, and he made sure my family and I were always well taken care of.
This resort truly shines because of its people. Thank you all for an unforgettable experience!
Gaudi Nunez
This was a very disappointing stay overall. The biggest issue by far was the food. It was consistently bad and almost always cold. This happened at every single meal: breakfast, lunch, snacks, bar food (including burgers), and dinner. No matter where or when we ate, the food was cold and poorly prepared.
The only decent meal we had was at the Italian restaurant, but even that experience was frustrating because we were given incorrect information on how to make the reservation, which caused unnecessary confusion.
Another major issue was the service. The staff was not friendly, which was surprising considering how warm and welcoming people usually are in the Dominican Republic. Even after tipping, service did not improve. Orders were constantly late, incorrect, or never arrived at all. Many times we ordered items that simply never showed up.
At the buffet and self-serve areas, basic items were always missing. There were no plates, no forks, no cups, and no mugs for coffee. This happened repeatedly and made every meal frustrating.
Our room also had problems. The air conditioning barely worked, the fridge did not cool properly, and housekeeping was unreliable. Our room had not been cleaned by 4 p.m., and we had to call to request service. Even then, it was not handled promptly.
The only positive things about this resort were the ice cream shop, which was nice, and the water park area, which the kids enjoyed. Unfortunately, those positives do not make up for the poor food quality and lack of service.
For a resort at this price point and with the Nickelodeon name, the experience was far below expectations. We would not return or recommend this hotel.
nelza martins
Beautiful Resort, but Serious Service and Food Problems
This resort looks beautiful, but the service and food quality were extremely disappointing and far below expectations.
The most concerning issue was staff pressuring guests to leave reviews and physically grabbing my phone to take selfies and edit my review without permission. This happened with Alexis at the infinity pool and Rudevania at Nick Place. This was completely inappropriate and unacceptable.
Food quality was the worst I’ve experienced at any resort. The buffet and Wok Wok were terrible, and nothing tasted fresh. Paid experiences like the $200 character breakfast and $150 Ninja Turtles pizza were also overpriced and not worth it.
Service was inconsistent. Check-in and check-out were very slow, and some staff appeared disengaged and unhappy. Concierge made reservation errors and failed to follow through on a birthday decoration request.
The room was spacious but had a dead roach, and the shower did not drain properly.
I want to recognize a few excellent employees who stood out positively: Alexandra at the Nick Store, Ramon and Franklin at Verdello, Jean at Aqua Nick, Eduardo the golf cart driver, Hector in the lobby, and Fernando from concierge. They provided the level of service expected at a resort like this.
This resort has great facilities and potential, but management needs to urgently improve staff professionalism, food quality, and overall guest experience. Until then, it does not meet the standards of a luxury family resort.
Lakyra Street
I came to this resort to celebrate my daughter’s 2nd birthday and I must say I absolutely loved it. It has so many activities to do for kids.. from the waterpark, kids club, theaters, spas for you and your little one, character pajama breakfast & more. Thank you Junior for being a great host!
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4.7
Google reviews (9015)
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Experience ultimate relaxation on Caribbean shores with a sublime all-inclusive holiday in the Dominican Republic at the 5-star adults-only Secrets La Romana Resort & Spa. Embrace pure tropical bliss beside pristine sands and mesmerising turquoise...
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4.7
Google reviews (9015)
Tanja Siko
It is nice really, but no one told u we are not allowed to smoke anywhere before we came to the hotel. I do understand to not smoke everywhere but at least put some seats where there is a smoking area. The rooms were nice but not soundproof at all. We could hear the snoring from our neighbours next door. The breakfast was amazing, coffee and drinks as well. The restaurants were mostly fine but desserts were not good at all. Idk what it is about all inclusive Desserts, they tend to taste flavorless.
The staff was mostly great, some people at the bar and coffeeshop were really annoyed and i get, that you can have a bad day, but some of them have been like this every day.
Beach was amazing, but it is really annoying that people reserve beach chairs and nobody is doing anything against it.
Overall the hotel is nice and clean. Food is mostly good. But it wasn’t worth the money in my opinion.
Andrew Minter
We are staying as preffered guests which has cost a lot of money to upgrade to.
However the food is outstanding and we think it is really worth the upgrade.
We do have to say that the preffered adults only pool is amazing and by far the best. The swim up bar is worked by a lovely and hard working team. Olga is simply the best! She is kind, makes you feel welcome and I don't think there's anything she doesn't know about making cocktails. Whatever you ask for is made freshly in front of you and nothing is too much trouble. Raul is excellent to. These people really make this holiday special for us and we can't thank them enough.
Thank you Olga, Raul and your pool barside team 😊
Christiane Wolf
fantastic adults-only all-inclusive resort. Secrets is set in a beautiful location and offers a perfect mix of relaxation and activity. The food was excellent, with plenty of choice and very good quality, and the service was friendly and attentive throughout our stay.
We also really enjoyed the activities included in the price, such as sailing, stand up paddling, and kayaking – a great bonus that made the experience even better. A wonderful place for a relaxing and enjoyable getaway. Highly recommended.
Lanny “Lanman” Underhill
Late in my 2025 review but already booked for 2026 says it all....6th time!
Beautiful beach, no seaweed or big waves. Resort and grounds are gorgeous. Love the coffee shops and all those tempting desserts. Food was very good at restaurants and buffets. Severe celiac spouse had no gluten issues as the staff were just amazing. Carlos, Maria, head chefs, servers, maids, bar staff and specially Santa made our stay FIVE STAR. Can't wait for our next visit to see our DR family!!!
Katharina Hansen
Very nice resort to spend relaxing days. The staff is very nice, always smiling, greeting you and helpful.
The beach is very shallow and in case you did not catch a sunbed early in the morning staff will help you to set up additional ones. Wide variety of food to chose from and nice bars. Blue bar is a swimup bar in the preferred pool: I really recommend to try the tropical bay that Olga prepares, best cocktail in the pool! Olga and José make the days in the pool really special!
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4.8
Google reviews (26136)
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Pure Caribbean luxury is waiting to be experienced at the spectacular 5-star Majestic Colonial Punta Cana. Relax under swaying palms on the magnificent beach, or take advantage of the array of fabulous facilities and activity programmes available on...
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4.8
Google reviews (26136)
Tori Nadel
My husband and I spent our honeymoon at Majestic Colonial and it was the best decision we could have made. We had the most wonderful time and wish our trip was longer than 10 days. Every single staff member we encountered was amazing and made our trip so memorable. The entertainment team was a true highlight: Panda, Honey, Hot Chocolate, Francis, and everyone else made every day so enjoyable and were so energetic that it was hard to not want to jump into their activities. They really were a bright spot of our honeymoon and will be part of our lasting memories. The bartenders were also incredible, so engaging, talented, and creative. We loved talking to them and watching them work, and when we asked for them to create their drink special for us, they absolutely delivered. The food at the resort was delicious. I loved eating the Dominican food that was at the buffet, it truly opened my eyes to new flavors and tastes that I want to recreate at home. The food can sometimes be hit or miss at resorts, but this was an absolute hit. There was nothing we left saying "oh I wish there was X" because it has everything you could want in a resort. The resort was very clean, though there are some parts that could use updates. Everything about the resort was incredible, and while there may have been one or two little things here or there we wished were different, we will 1000% return in the future.
Charmain Jackman
My personal trainer at the Fitness center, Enrique, was amazing. He was great at giving us exercises to workout. This was an expected service and my mom and I really enjoyed it.
We also went to yoga classes, Zumba, which was fun. Lots of good activities. A highlight was the fresh coconut water.
Service to the rooms was a little slower. We requested extra towels as we were two people sharing the room, but they could never get it right
Lezley Lischynski
Our room was great and the resort is lovely with lots of walking between rooms and restaurants but it is a large resort. Easy access for all except into the pools. All the pools were great and the swim up bar was fantastic, the beach was beautiful . The food was varied and exceptional. i The a la carte arestaurants were good as were the other restaurants especially the steakhouse and the seafood. Every server was frriendly and exceptional at their job. Our Bulter Edwin was amazing and a special shout out to the activities put on the resort. Bingo, with Honey, was a highlight of our day. Aquaexercise with Sabroso and his pure joy of the music and the sun made evryone happy even those not in the water. Pool event daily were at hit to watch and participate in. Entertainment in the evenings was also great. A great tiem was had by all. We will return.
Ellen W
We had our vacation starting January 4th until the 9th the place is honestly great. My husband and I had a sweet dinner together at one of their restaurants named Taino and it was honestly so fun. The waiters are super awesome and sweet. We had Juan and Anuar serving us and they were super attentive and trying to engage with us in such a fun and friendly manner. My family and I definitely want to come back for another trip and stay at Majestic again! Thank you guys so much!
Just a star lower for rooms because they had an issue only day one for the air conditioning which was fixed upon request within 20mins. And I heard they are closing to do renovations so we are super excited to see the new upgrades. Its definitely recommended if you want an all inclusive resort with very friendly staff, beach front rooms and a huge pool with multiple bars and also a gym and casino AND a theater with themed nights for all their guests. A huge pleasure 😁
Danika Sutherland
Do not be fooled by the other reviews!
This has got to be the worst resort I have ever stayed at. The staff on the resort are very nice and accommodating , The staff by the bars and the pool and the room service are absolutely lovely. My biggest concern and feedback about this resort is how dated and dirty it actually is. The party that I stayed with has two separate rooms one of the rooms. The AC is so blaring loud it has to be off to be able to sleep at night as well as a towel rack for drying your clothes it's broken off of the wall. The second room that we are staying in. (My personal room) The coffee cups that were given in the coffee bar are dirty, the shower does not drain properly with about 2 inches of water that you're standing in every time you shower, the towels in the bathroom are also dirty as well as the complementary soaps and shower towels that were given to us are also used and half full.
The amenities around the resort are extremely dated as well as the resort itself needs some definite upgrades. We checked in as VIP guests and we're supposed to have been offered an upgrade in rooms when that was not mentioned to us. We realized it and then went to the front desk to contact them and basically were told there's nothing they can do for us and when we brought up the complaints about the room It's now about six hours later and still nothing has been done about the drain, the towels, or the overall cleanliness of the room. I'm not only spoke to the front desk people, but also to the management on duty at the time (Sunday February 15th at 12:30pm) and they were extremely dismissive, not caring, borderline rude about the situation
On top of the cleaning of the rooms, the buffet options for food are extremely extremely limited. The Buffet does not offer quality options nor does it offer quality food. Not being a picky eater whatsoever I still find it very difficult to find foods that are reasonable to eat
I would not recommend this resort to ANYONE To stay out until some upgrades are done, as well as if you read through the reviews that are left on this, they are about the staff not about the resort itself, which is giving in the rating that it currently has. At most this resort is a two star resort.
In addition: The Wi-Fi has been out on the resort for hours, when we called the front desk to inquire about what's going on they were very uncaring and said it'll be back up when it's up or working on it. I understand this may be something out of the control it's just a cherry on top of the rest of my experience.
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4.7
Google reviews (5341)
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4.7
Google reviews (5341)
Natalie Schneider
Absolutely stunning location for this hotel and spa. The staff is so kind, courteous and friendly. Dining choices include the buffet and several restaurants. Three of the dinner restaurants are for adults only. The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants were varied, i.e. Peruvian, Italian.The pools were well maintained. The children's zone was so much fun for kids and adults. The slides and lazy river provided entertainment for adults as well as the smaller slides and fountains for the kids. The rooms were very clean and well maintined. I would definitely recommend the preferred club experience as everything is included and you feel spoiled. Will definitely go to another dreams resort.
Matteo Pedalà
Beautiful little pearl. Rooms are nice, clean (AC could be a bit more strong). Service is great all around the resort, from room service, concierge, restaurants and bars.
Water park for families is super fun. The open areas are beautifully maintained. The resort has been renovated lately and all old reviews do not apply anymore.
Heather Koroluk
We had a wonderful stay, and I already know I would come back. I have not even left yet. One of the highlights was our butler, Aneuris. He was warm, attentive, and genuinely went out of his way to make things easy and special for us, thank you Aneuris!
The food was excellent with lots of variety, and I appreciated the vegetarian and vegan options. Even as two adults, the water park was a blast. The lazy river and slides were so fun. The landscaping is beautiful and really mature, which I loved. Preferred Club was definitely worth it for the quieter pool and beach access. The Japanese and Italian restaurants were our favorites. The only small downside was the evening entertainment, which felt a bit sparse. It would have been nice to have more happening at night.
Emily Wiggin
Stunning grounds and pools, a beautiful beach and lovely people. The rooms are a bit small, but that’s only because it’s an older resort and we spent little time in our rooms. Food was hit or miss, but much better than I expected. I will 100 percent be back. It was breathtaking and an all around wonderful trip for our family of 4.
Quisqueya Berenguer
MAJOR SAFETY CONCERN: EMERGENCY MEDICAL CARE FAILURE
Stay away if you are traveling with children. Our infant daughter had a medical emergency and the resort’s medical referral system is predatory and dangerous.
1. Dangerous Delays: We were referred to their partner, Hospiten Bávaro. They kept our sick baby waiting for 3 HOURS! before providing results/care.
2. Financial Extortion: They performed tests without disclosing any prices and then presented a "surprise" bill for $1,079 USD. They refused to let us leave or provide medication until we paid.
3. Resort Response: Management’s response has been dismissive. They claim to follow protocols, but their "protocol" involves sending sick children to an overcapacity clinic that prioritizes credit cards over emergency triage.
Do not trust the "5-star" service here when it comes to your family's health. We have filed a formal complaint with the Spanish Embassy and the Ministry of Tourism.
If you go unfortunately over the same experience don't stay quiet, this is a scam!
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4.4
Google reviews (277)
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Make your Caribbean holiday dreams come true with a stay at the fabulous all-inclusive Island Inn, on the spectacular island of Barbados. Just footsteps away from soft white sands and glistening sapphire waters, the cosy hotel boats a choice of elegant...
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4.4
Google reviews (277)
Cynthia Townley
Lovely hotel with friendly staff.. although some of them could do with smiling more! Big compliments to the chef, kitchen staff and waitresses... the food was delicious and varied daily. Great location.. only 2 mins walk from Pebbles Beach. Rooms are a good size.. bathroom could do with an update.
Bex Appeal
We stayed here for 11 nights from 3 to 14 Sept 25.
Lovely boutique hotel close to a beach.
Staff were welcoming and most were friendly. Crystal was brilliant! Such a bubbly personality (manager qualities for sure!) Shame she went on holiday two days into our stay. Terry and Mani at the bar were great, Trey not so whom we found a bit sulky and lazy. Waiting staff were professional and attentive.
Food was good. Lots of variety. Fish and meat tended to be a bit overcooked most days though.
Room location was fabulous. We upgraded to a superior garden view. The only grievances we had was that our safe wasn't working and the shower drain was blocking up. We reported both issues on the first day. The shower got so bad we had to use all our towels to mop up the overflow. It went from taking 20 mins (first day) to drain after one shower to 3 hrs (9th day).
It was fixed on the 9th day, probably reported by the cleaning staff.
Loved the daily monkey mayhem! And I was so chuffed to find lots of Tetrio Sphinx caterpillars which was priority for me!
Took 20 mins to walk into Bridgetown. Lots going on it town.
We went to a cricket match one evening (T20). Atmosphere was insane lol!
I don't think we will be going back to Barbados (other islands to visit), but if we did we would definitely stay here again.
NB. The resort is 95% occupied by retired couples.
We are in our 40s but enjoyed socialising with the other guests and have made friends with one couple for life.
tony platt
Room was relatively spacious, but they are showing their age. House cleaning kept it clean, all the staff were helpful and pleasant, eager to please. Food was very good. The core of the hotel itself is around 200yrs old and it used to be an rum store.
karen a
Just had 2 amazing weeks in this lovely hotel, the food was just delicious, a 3 course at lunchtime and evening meal, very friendly staff, its set in a stunning location, it has a nice quiet courtyard which we sometimes shared with the monkeys, I would definitely go back
Laura Baker
3rd time at this hotel, you cannot fault the staff here, they are all amazing, the hotel is small (a old rum store) so there's history here. You are literally 2mins walk to pebbles beach , where you can see the race horse's being taken to the sea.
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4.8
Google reviews (25786)
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Prepare to be left completely breathless by the mesmerising Caribbean beauty and sophisticated luxury to be found at the 5-star Majestic Elegance Punta Cana resort. Indulge in an incredible all-inclusive holiday, taking advantage of an exquisite...
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Up to 53% Off when travelling between 14/01/2026 - 23/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (25786)
Ian McDougald
We had a fantastic stay at Majestic Elegance Punta Cana with a group of 15 ranging from a baby to seniors. The resort truly offered something for everyone.
My unique highlight: chips and chocolate bars available at the buffet. I love my treats and this was something I'd never seen at another resort.
The kids’ area was perfect for our toddler — family-friendly without feeling chaotic. Our upgraded room was spacious and ideal for traveling with little ones, with thoughtful design touches and plenty of room to relax. Minor issues (a weak mini-fridge and a slightly off-balance chair) didn’t impact our stay.
Food was very good overall, especially the Italian restaurant and the Flavours buffet. We loved not needing reservations and had no trouble dining as a large group. Service was friendly and welcoming throughout, with great housekeeping and mini bar staff. Occasionally drink service was slow, but bars were always close by.
The pools and beach were excellent — easy to find chairs, great layout for all ages, and a clean, walkable shoreline. Having golf included nearby was a great bonus and solid value.
Overall, I’d rate it 4.25/5 and would definitely recommend it for families, groups, golfers — and anyone who appreciates great snack options at the buffet!
S. B.
We had a fantastic stay here! First of all I want to thank Dashiria, Michelle, Udid, Victor and Mayelin from the animation team who were all great!
The room was spacious, the beds VERY comfortable. We loved the food, and the different restaurants options were excellent. People are friendly and helpful, the beach is a dream, pool is huge, we never had an issue finding a lounge chair.
We will definitely be back, thank you for the great memories!
Kelani Baber
We loved the Animation team! Udid, Antonio, and Tuti-fruity were all so much fun! They remembered us, brought the joy all week and had so much energy!
We also loved Franklin, Pedro, Mitchell and Santiago at Flavours and Asadito! The service here is unmatched!
We had a 1 yr old and 10 year old with us, so caution if you can request a room further away from the plaza bar! Its a party until about 11pm! But it wasnt the worst thing ever!
Katie Cao
I had a great experience staying in this resort. The room can be a little old, but it is very clean and no moldy smell. Most of the restaurants have good food. My favorite restaurant is 9 doors( the teppanyaki restaurant). The server Carlos from see& sea was very welcoming and friendly. The circus show was amazing. At the end, I want to say a big thanks to the entire entertainment team, they made my stay extra fun and enjoyable! Huge thanks to Michelle, Niurka, Tutti and Yuleisy. Will definitely be coming back again!
Cassie Ray
We stayed at Majestic as a couple at the end of January. We are in our early 40s. The resort is nice, it can be a lot of walking. Room are nice, grounds are beautiful. We didn’t use the pools but the beach is perfect. Food was good, we could both always find something to eat. The bartenders outside Sea & Sea were awesome, two guys and they were great! The other bartenders that were awesome were Roberto at the lower lobby bar and Ana Maria at the courtyard bar outside the lobby, her energy is contagious. The steakhouse was very good. My tenderloin was tasty with good flavor. My husband had the NY strip and it was ok but we both liked mine better. Our servers Pedro and Franklin were the best!!! We had a very enjoyable dinner there. We also went to the Sushi bar twice….this was a great experience as well. Sit up at the sushi bar and Luis Miguel and his father will take great care of you. These two were also two of my favorites! Now for the reasons why I won’t book this resort again. Upon arrival my husband came down with a health condition and we went to see the onsite doctor right away. We stated we needed steroids, specifically prednisone. We talked about prednisone and that is not the medication that we received and was not helpful and the symptoms got worse as our vacation went on. His medical condition required steroids within 72 hours to promote recovery, we did not get steroids. Had we known we were not being given the medication we agreed upon we could have went back home to get proper medical care. We also paid for an office visit and meds…that weren’t what we agreed upon. It was also difficult to get any prices from the doctor. Due to this situation alone, I will not return to this brand resort. I need to know that a resort has my safety and best interest in mind. I would caution others with medical concerns… I will finish this with I contacted the call center about this issue twice, they responded once stating they forwarded it to guest services. I also sent a message to the General Manager with no response. I am not impressed with their customer service to make the situation right.
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4.4
Google reviews (470)
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A magical escape in the Caribbean sunshine awaits at Coyaba Beach Resort, a fabulous all-inclusive getaway on the world famous Grand Anse Beach in Grenada. Set in lush tropical surroundings, this paradise hideaway offers stunning ocean views and the...
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*Book 7 Night(s) and get 1 Free when travelling between 04/08/2025 - 31/10/2027.
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4.4
Google reviews (470)
Jan Ray
Lovely hotel in great location on most amazing stretch of Grand Anse beach complete with powder soft sand and turquoise water. The room was spacious and clean with a balcony overlooking the grounds which were beautiful and well kept by the hard working gardeners. The beach was a minute walk from our room and we could take loungers from grounds onto beach. Lots of trees in grounds and on beach for much needed shade. The staff were helpful and very friendly-especially the general manager who was such a lovely man. The water was filtered so drinkable and the plugs were 3 pin same as the UK! Kayaks and snorkel equipment was available.
Nicole Gilbert
Disappointed is an understatement. As seasoned travelers (hostels to luxury resorts), this was the worst overall accommodation experience we have had.
With the exception of 1 employee, we were consistently treated as though our presence was an inconvenience. This response was consistent from check-in to wait staff at the one meal we cringed through. When a smile and ‘hello’ is met with silence, grumble or overt rudeness it is baffling!
Please spare yourself and do not stay here. If you must, do not get the ‘all inclusive’ package as the food is truly awful. ZERO flavor catered to a significantly older audience. We purchased a bottle of wine at our first (any only) dinner on site. The bottle had gone bad (straight vinegar) and they would not refund. We ate out every other meal. Besides the food being flavorless and overcooked, the service was terrible. This is not an ‘island time’ thing, this is a horrible service thing.
We booked a 2pm pick up snorkel excursion through the hotel. We discussed with the booking representative that we would be returning from our conference around 2pm and we were assured this would not be a problem. Well….the pick up left at 1:45pm. We were basically told ‘oh well’ and offered a more expensive shorter trip the following day….no other options.
Beach was nice.
Rooms and amenities were outdated but ‘fine’. The first night before we went to our abismal dinner, I shut all the doors and turned the AC unit on. When we returned ~2 hours later, my entire floor was flooded as water was pouring from my AC unit. I honestly thought the room above me had a burst pipe. An hour after calling the front desk, a maintenance employee arrived with a shop vac.
Definitely not 4 star hotel level.
Sherry Curry
Excellent resort. Excellent food and service. Beautiful beach. Quiet resort with almost nightly entertainment. Not a party atmosphere so if youre looking to party and drink till the bar closes every night stay somewhere else or go to a local party place. I highly recommend.
H L
Great peaceful place until the medical students show up after school and take over the beach bar and beach.
Some staff with bad attitudes but most are great.
Food is excellent!!
One front staff bell man, was exceptional!!
Best welcome I ever had at a resort! The rest of the staff could learn from him.
The Bar tenders and reception desk staff need attitude changes or get another job.
Rooms very clean with amazing attentive housekeeping and cleaning staff.
Jacqueline Underhill
We go there every year now, nice quiet resort, staff remember us, leave message welcome back in flowers on beds, good food, great beach, managers lovely always got time to have a laugh with us and make us feel at home!just 1 thing!..... do NOT cut my conifer AGAIN, or yes! You will get more LICKS!Housekeeping good now too,rooms very clean!
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4.8
Google reviews (18683)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Wake up just steps away from blonde sands and crystal clear waters during the Caribbean holiday you’ve always dreamed of, at the 5-star Majestic Mirage Punta Cana Resort, in the Dominican Republic. Complete relaxation awaits you at this divine all...
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Up to 49% Off
Up to 49% Off when travelling between 01/03/2026 - 23/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 49% Off when travelling between 01/03/2026 - 23/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (18683)
Tao Gurney
My husband and I had a best trip ever at Majestic Mirage! The resort itself is beautiful! Food is good, drinks are excellent and room is super clean and spacious! The highlight of our trip was our butler Oma who was always there for us with his smile. He went above and beyond to make my belated birthday a truly heartfelt surprise!. His professionalism was truly elevated our vacation experience. And I want to give a big shout out to the best of the best bartender Charlie! We will definitely come back to this resort again!
mar con (mc)
Maluma aka Juan was very entertaining. We had the BEST time thanks to the entertainment crew at the resort! From day one, they were incredibly energetic, engaging, and genuinely fun. They didn’t just perform — they danced with us, hyped us up, and made sure our group felt included in every activity.
What really stood out was how they would actually come find our group and pull us into the fun. Whether it was poolside dancing, games, or the night shows, they made us feel like VIPs the entire trip. Their energy never dropped, and you can tell they truly love what they do.
If you’re looking for a resort where the vibe is lively, interactive, and unforgettable — this is it. The entertainment team absolutely made our vacation!
Crystal Hampton
We just celebrated our 25th anniversary at Majestic Mirage!! After a long day of traveling we were greeted and checked in with little to no effort from us! Staff was amazing. From there Osvaldo was incredible! Showing us the grounds taking us to our room and telling us all the amenities! The resort was clean and easy to navigate!
We aren’t much of explorers but still had a lot to do and enjoy while there.
Again our concierge Osvaldo was so nice and attentive that’s we didn’t have to worry about a thing. The only problem I can think of is the lack of restaurants we could enjoy as part of our all inclusive package was few. Thank you Mirage for helping us enjoy our 25 years of marriage!
Tori Turner
This was our first stay at Majestic Mirage, and we traveled with a group of eight friends. Overall, we had a great experience.
The only issue during our stay was with our personal check-in experience. It seemed we were overlooked until we asked about our room status. When we arrived at our room, our luggage had not yet been delivered and there were no towels. Throughout the stay, we occasionally needed to request towels as they were sometimes missed during housekeeping. Our friends did not experience these issues.
Thankfully, our butler, Bolívar, was excellent. He was attentive, responsive, and always willing to help with towels, water, and anything else we needed. He truly enhanced our stay.
The food is typical of an all-inclusive. We especially enjoyed the coffee shop, and the banana smoothies at breakfast are a must-try! The resort has a more laid-back, relaxed atmosphere compared to other all-inclusives I’ve visited. The beach was beautiful, and staff were consistently available to offer drinks and assistance.
Overall, we had a wonderful time and were very happy with our experience.
John Whalon
Majestic Mirage Punta Cana is exceptional. Every employee is there to help however and whenever they can.
Pablo, our butler, made sure the stay was beyond great. Beyond on top of day-to-day basics like reservations, and checking every day to make sure we were happy, he bailed us out by pulling strings to allow us to extend our stay in a full resort when our flight was canceled.
The food greatly outshines other all-inclusives buffets and the restaurants were superb. Special shout out to William and his French L’Essence where we treated to a special birthday dinner for our grand daughter. Also recommend bellying up to the sushi bar for great Japanese.
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4.6
Google reviews (6590)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Peace and tranquillity await guests at the El Dorado Seaside Suites in sunny Mexico. This superb adults-only all-inclusive resort provides everything needed for an unforgettable holiday away from the hustle and bustle of reality. Guests can enjoy hours...
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Up to 47% Off and Free Transfers! *
Up to 47% Off & Free Return Transfers when travelling between 04/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
Up to 47% Off & Free Return Transfers when travelling between 04/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
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4.6
Google reviews (6590)
Tifanie Sandiland
We just got back after spending 7 days in HEAVEN. I felt like royalty there and didnt go without. The food was 10/10, the room service was even great! The beach was beautiful and the snorkeling that was included in our stay was life changing. This was my first time to mexico and I feel like we hit the jack pot staying here. The entertainment in the pool bar in the seaside suites was amazing. BEN AND LUANA 👏 ABSOLUTELY A BLAST. Julio and the other bartender Sergio, I think? 😅 they took care of us so well and always were having a great time. I already want to go back. The turn down room service daily too was a freaking bonus, not to mention the pools are SALT water! The shuttle rides too were perfect for tired feet! I could rave all day. If youre wondering, dont, book the vacation.
Jessie Heb
We really enjoyed our stay, the staff was friendly, the food was amazing and they kept it quite authentic. The drinks could be improved, as every staff member seemed to make them differently. We also found that in the evening, we were looking for things to do, they didn't always have shows or activities, or there was a gap between the activities where we would end up just going back to our room. However, overall, it was an amazing experience. We felt right at home in El Dorado Seaside Suites resort.
I'd only add that, during our booking it was unclear that we would not have access to the hidden beach portion of the resort, and that ended up being quite disappointing as they often had better activities offered day and night.
Courtney Kline
We got there with a group of 8 people and they tried to put some people in the wrong room category other than what was booked. I am a travel agent and booked this entire group so I made sure that was quickly fixed. We also tried to make dinner reservations and we were told that there was only one night that we could make reservations at any restaurant during our entire stay. We found that our concierge and most of the bartenders and server were extremely grumpy. Being a travel agent, I travel often and we were highly disappointed in how grumpy so many service workers were. The grounds are very pretty and well maintained and the golf cart drivers were all friendly. Our room was also cleaned well everyday but would have liked turned down service but not sure that if offered at this resort. But none of us thought any of the food was very good and were very disappointed in the attitudes of bartenders and their ability to make drinks we requested. It was a very pretty resort and we enjoyed walking around exploring but just mainly disappointed with the service and food.
Catherine M
Beautiful, well maintained resort. Fantastic food and drinks, great staff and entertainment. Finding our transport from airport to hotel was confusing, then we waited 45 minutes for people who didn’t show. Free shopping trip is a tourist trap and a lot longer than they tell you. Resort has comfortable Bali beds and loungers readily available. Sargassum seaweed is a never ending battle for staff working so hard to clean it up. Beaches are not good for swimming but beautiful for relaxing in the sun. I did my research before travel. I knew Bldg 7 has a loud generator at the end. We were given room 7301. The last room on the end. Exactly what I hoped to avoid. We didn’t arrive at the hotel until midnight and the man that checked us in said it was the only room available and we would have to try to change it in the morning. The generator noise was like sleeping on a running tractor. Next door to bldg 7 is an event venue with very loud music which went on until 1:00 am. Spent the next morning trying to change rooms. The manager we spoke to was not very friendly or accommodating but she eventually gave us room 7412. It was much better and the rest of our time was very pleasant.
Kelly Sass
Overall we had a fabulous vacation here. Very friendly staff, delicious food and beautiful resort grounds. Beach erosion has created big challenges for this resort but they are working hard to combat this, but can only do so much. This is not a powder sand beach, but is beautiful in its own right! Pool areas are very nice with options for quiet relaxation or fun pool activities depending on which pool you choose. The resort grounds are gorgeous and lush with palm trees and plants—absolutely gorgeous! Very different vibes in different parts of the resort which we loved!
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4.4
Google reviews (4367)
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£1499
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Secrets Royal Beach Punta Cana is a stunning Caribbean getaway. Each spacious suite at this adults-only resort enjoys a balcony or terrace, hydro bathtub and plush furnishings for ensuring all guests a serene sleep. Whether spending your holiday...
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Up to 12% Off
Up to 12% Off
Up to 12% Off when travelling between 19/05/2026 - 14/08/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 12% Off when travelling between 19/05/2026 - 14/08/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (4367)
Miriam Saslove
My friend and I recently spent a week (6 nights) at Secrets Royal Beach, and could not have been more pleased with our experience!
Our room was comfortable, and had a nice sized balcony and bathroom. Air conditioning worked great (and was much needed after days in the strong sun)! Housekeeping was wonderful, replenishing everything we needed each day (water bottles, towels, etc.) and they even had a turndown service so we got into freshly made beds every night!
The food was also very good. We tried each of the restaurants and appreciated how they all had their own unique vibe. We also loved visiting the breakfast buffet and Coco's cafe every day (the coffee is spectacular).
There are two pools, one larger (with music playing) and one smaller (and quieter). We spent time at both, and didn't have a problem snagging a chair in the mornings. There was no shortage of food and drinks available during the day, between the poolside bars, different themed buffets and the beachside grill (burgers, hot dogs, fries, salads, etc.)
We didn't spend a ton of time at the beach, but loved how it was so easily accessible. Also loved how the resort was flat (no hills or stairs) and easy to navigate. The casino is quite small but still worth visiting.
Everyone we met, from our fellow guests to the staff, were super friendly and welcoming. Special shoutout to the entertainment team - they had so much energy and kept the vibes high, whether by the pool during the day or at the evening parties!
Overall, we loved our experience at Secrets Royal Beach and found it to be an excellent value for the price. Highly recommend if you're considering booking!
E Dalsing
We just had our honeymoon at this resort (February 2026) and it was very nice. We did pay a bit more for the Preferred Club option and if you have that chance, I’d definitely take it.
With the Preferred Club option, you get access to Preferred only pools and bars that are less busy than the others. We also had our own lounge area with food and drinks. There is also a Preferred Only section on the beach which is super nice and you don’t have to fight over chairs!
Staff is very friendly and quick with any needs! We had a butler and he was awesome. I’d recommend downloading WhatsApp prior to the trip as that is how your butler will communicate with you!
We brought a lot of $1 bills for tipping. It is custom to tip $1-$2 for any services you get, whether it’s a drink, food, carrying luggage, etc.
I would recommend brining LOTS of 50+ sunscreen. Very easy to burn in the sun there! And if you run out, they charge $25 for sunscreen.
Bal K
We had an amazing holiday celebrating my 50th birthday January 2026. This is truly a stunning adults-only resort, with wonderful, tasty food and excellent à la carte restaurants throughout.
From the moment we arrived, the staff made our stay feel warm, welcoming, and incredibly special. They went above and beyond for our group, and nothing was ever too much trouble. The rooms were beautiful, immaculately clean, and maintained to a very high standard. We thoroughly enjoyed the food, drinks, and the convenience of room service available at any time of day.
The excursions arranged by the resort were highly recommended and well organised. The entertainment, both within the resort and on the beach, was always enjoyable. Relaxing by the clear pools and in the Bali beds was a real treat.
I am especially grateful to have been looked after by some truly amazing chefs, managers, and front-of-house staff. A special thank you to Victor and his team at the wonderful Ocean Grill restaurant — the service was impeccable, and they really made my 50th birthday celebrations feel extra special.
Front-of-house staff member Reyes was also fantastic; always smiling, attentive, and genuinely caring, ensuring we were well looked after at all times. Thank you, Reyes, for your generosity and hospitality.
Kaylee Kruse
Such a beautiful resort and AMAZING staff. They are so kind and accommodating. Shout out to Ruben at the beach bar. He always made sure we were taken care of and very kind. We really enjoyed the entertainment team staff including CoCo Chanel and Junior. Denise in Coco Cafe, Christopher at beach food area, and Angel at pool bar were great too! Irving, our butler, always made sure we were good. This resort is so well taken care of and pretty. I can’t say enough good things. We will be back!
Tiffiny George
We stayed at Secrets Royal Beach Punta Cana from February 10–16, 2026, and it was absolutely AMAZING! From the moment we arrived, everything exceeded our expectations. The resort is stunning — beautifully maintained grounds, spotless rooms, incredible pools, and the beach is pure paradise. Every detail felt luxurious, relaxing, and thoughtfully designed.
The food and drinks were top-tier, with so many delicious options to choose from each day. Whether lounging by the pool or enjoying dinner in the evening, everything felt five-star.
What truly made our trip unforgettable, though, were the incredible staff members who went above and beyond for us. “Modesto the Besto” lives up to his name — he is hands down THE BEST! His energy, kindness, and attention to detail made every day brighter. Juan Jose also took such amazing care of us — always attentive, friendly, and making sure we had everything we needed before we even had to ask. And Benathiel was wonderful as well — professional, warm, and genuinely dedicated to making guests feel special.
The level of service at this resort is unmatched. You can tell the staff truly care about creating an exceptional experience.
We left feeling relaxed, spoiled, and already planning our return trip. If you’re considering Secrets Royal Beach Punta Cana — book it. You will not regret it!
★★★★★ 5/5 – Highly, highly recommend!
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Up to $200 USD Resort Credit*
4.7
Google reviews (10485)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip...
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Up to $200 USD Resort Credit*
Up to $200 USD Resort Credit*
*Enjoy up to $200 USD Resort Credit to spend at the hotel when travelling between 01/01/2026 - 04/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 3 nights apply. **Blackout Dates Apply
*Enjoy up to $200 USD Resort Credit to spend at the hotel when travelling between 01/01/2026 - 04/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 3 nights apply. **Blackout Dates Apply
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4.7
Google reviews (10485)
Ross Ambrose
I was here for a convention but added days to enjoy the entire experience of being back in the Yucatan Peninsula (where I had not been for 23 years). I’ve never tried an all inclusive resort before and was worried that I would not like the food or that I would always have an opportunity to “upgrade”. The worries were not warranted and I had a great time. The selection of liquor and mixed drinks is excellent. I think they fall short on the selection of beers they could offer - and should offer some of the regionally brewed beers. But it was easy to get drinks and they are not skimping on making a quality drink. Food was also good, I especially enjoyed the Sushi, ice cream, Hibachi options. The meals catered for our group were well above average and there is no shortage of food. Plenty of desert option but they could have a bit more flavor to match how good they look. Lots of kids activities that I saw organized even through I was not staying on the Family side of the resort. There seemed to plenty to do and organized for all ages of youth and the quiet options on the Adult side were nice to know they existed. Big rooms, beautiful spaces that are clean and well maintained. The beach is a great place to hang out. People do get in the water and swim - and enjoy it; BUT the ocean grass/sea weed is intense and constantly being pushed towards the shore and raked up by staff. It is in the water and washes over you.
Merav Kanpol
We LOVED our stay at Paradisus and we will definitely come back next year. Highlights included the spacious rooms and (for us, the swim-out patio was absolutely amazing to allow the littles to nap while still being able to take a dip). This resort keeps families at the core of everything- generous amenities and thoughtful activities for kids, facilities and services geared to make families comfortable and enable TRUE vacation and not just a trip away from home. The food is yummy, vibrant and appealing for all kinds of tastes and needs- and the staff is so warm and accommodating across every little nook of the resort.
Our family has a rather special circumstance: we have a special needs child, and traveling for us comes with a number of additional complexities. Families like ours often don't go on trips because of the difficulty it brings. But at Paradisus, we were warmly received and my son was treated with such kindness, respect and hospitality that I was truly moved to tears. He has a special diet, and the concierge, restaurant managers and head chef went out of their way, above and beyond, every single day, to ensure he was included and provided for like any other guest. We are utterly grateful for the sincere hospitality and kindness we experienced.... For the parents of special needs kids, to be cared for in this way was a gesture and experience that was deeply meaningful.
Thank you to our exceptional concierge, Erika, for her thoughtfulness and kindness. Thank you to chef Monserrat, I want you to know that our son was happy and thriving under your care, thank you to the teams at all the restaurants we visited - Flora and Cielo and the hibachi restaurant, for treating us with hospitality and care.
We are excited to come back next year!
andrew kuzmanovski
We chose this resort for our destination wedding, and it exceeded every expectation. Although our wedding itself was off-site, 80 of our guests stayed here—and not a single one of them had a single complaint. Every guest had an amazing experience. I’ve been to Mexico over 17 times, and this was by far the best resort I’ve ever stayed at.
The food was absolutely incredible. From the smash burgers by the pool to every restaurant we made reservations at, we were never disappointed once. The staff throughout the resort were extremely friendly, attentive, and genuinely helpful.
What truly took our stay over the top was our event coordinator, Denys. She worked with me for months to help plan and coordinate our welcome party, and she was nothing short of amazing. Denys went above and beyond in every way and made our night better than our wildest dreams. We couldn’t have asked for a better experience.
Eugene Rubinchuk
Our initial flight from upstate NY to Miami went smoothly; but then a 2 hour delay ensued since Cancun couldn’t handle the air traffic. That should have been the sign of how this dream vacation would go. We finally landed in Cancun and of course the transportation booked with Canada transports had us waiting for over an hour. We thought to ourselves let’s leave the stress behind and enjoy a beautiful family vacation. Three generations travelled for a sun filled week at Paradisus Playa Del Carmen. We heard such amazing things about this resort. Ten months before our trip we reserved 4 rooms (two 2 bedroom lockoff swimups). 48 hours prior to our arrival we called the hotel, they guaranteed our rooms. Said they would be side by side with each 2 bedroom connected. 15 hours after leaving our homes we finally got to the hotel. And of course more chaos. We waited an hour to check in. Kids were getting hungry so we asked them to give us bracelets so we could go eat. They told us to come back after dinner and we can complete the check in process. We got through dinner quickly, everyone was exhausted. Check in lasted 2 hours. It was insane. Then we think we’re all set. They tell us all of our rooms (3 generations traveling) are scattered throughout the hotel. We were furious started screaming at them asked them how they would feel if they traveled and had 4 rooms reserved and their family was all over the hotel and not close by. And all they could say was I’m sorry. We are truly disappointed. This isn’t how a 5 star hotel should treat anyone let alone loyal melia customers of over 30 years. To make matters worse, it’s currently 10pm and there is a wedding going on outside my window. Dozens and dozens of young kids staying at this hotel (my three included ages 5 7 8) and instead of having the wedding at the adults only hotel they have it right in the heart of family concierge. Head scratcher. Save your $ and go elsewhere, go where people actually care about you and your family and not just want your money. Very disappointing to say the least.
Dorothy C
Overall, we had an amazing time at this resort. We’ve stayed at multiple resorts in Mexico over the years, and this one is probably our favorite so far. There was so much to enjoy, from the atmosphere to the activities and service.
We really loved the daily activities—painting a pot and a canvas were such fun and relaxing experiences. The pool area was a highlight for us, especially thanks to René, who was hands down the best pool bartender. Many times, he already had our go-to drinks made by the time we reached the bar because he recognized us walking over—such a thoughtful and memorable touch.
The food was another standout. We especially enjoyed Celsius and loved the convenience of ordering directly from the cabana using the QR code every day. The ice cream shop on the kids’ side was also a big hit and perfect for an after-dinner treat. One place we would probably skip next time is the Italian restaurant, but with so many other great options, it wasn’t an issue.
The only downside of our stay was related to renovations happening during our visit. One side of the pool area was a bit loud, which we didn’t mind too much. However, we were concerned that workers were scraping old paint from the outside of the building directly into the pool, which felt like a health and safety issue. In the following days, we noticed they made efforts to collect the paint pieces right away, but we still saw dry paint chips floating and sinking in the pool, which made me feel uncomfortable swimming. That said, this seems like a temporary situation due to renovations and wouldn’t be an issue otherwise.
Despite this, we truly enjoyed our time at the resort and would absolutely return
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4.6
Google reviews (2145)
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£1499
Based on 7 Nights, All Inclusive, Including Flight & Hotel
A blissful holiday adventure is in store for guests staying at the sophisticated premium all-inclusive Couples Tower Isle on the Caribbean shores of Jamaica. From an award-winning spa to its own private island for au naturel sun-bathing, this...
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Up to 42% Off and Free Transfers! *
Up to 42% Off and Free Transfers! *
Up to 42% Off & Free Return Transfers when travelling between 03/01/2027 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
Up to 42% Off & Free Return Transfers when travelling between 03/01/2027 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
Up to 42% Off and Free Transfers! *
Up to 42% Off & Free Return Transfers when travelling between 17/02/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
Up to 42% Off & Free Return Transfers when travelling between 17/02/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
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4.6
Google reviews (2145)
Schmid-E Witchtwerk
This resort was top notch in all aspects. Private island, free scuba diving, many restaurant options and lovely delicious drinks. Staff was ultra friendly and very attentive. 5 star all the way!!!! Id highly reccomend this NO KIDS resort for lovers. It was perfect for our anniversary.
Jake Alexander
My wife and I spent our honeymoon at Couples Tower Isle, and this place made us fall in love with Jamaica—we will definitely be back. From the moment we arrived, we were greeted by some of the kindest people we’ve ever met. The service was top-notch, delivered consistently by every staff member we encountered.
The amenities are excellent, as you would expect for the price; however, it’s the people who truly breathe life into this resort and make it what it is. Many of the staff have been with Couples for over 10 years, and it shows in the pride and care they bring to their work.
I would recommend Couples to anyone, but Couples Tower Isle is truly special. As the first resort of its kind, it set the standard and continues to lead the way. The Spa Villas were absolutely amazing and appear to be among the newest additions to the property. We were also treated to a Silver Birds performance and a wide variety of fantastic nightly entertainment.
To anyone reading this review, do yourself a favor: if you make the trip, take the time to interact with and learn about the lives and backgrounds of the incredible staff. People like Ronaldinho (Ron), Anita, Byron, Merika, Ahjay, and many others made our stay unforgettable.
Couples Tower Isle was a wonderful place for my wife and me to spend our first Christmas as a married couple. The people, the island, and this resort renewed our spirits and gave us memories we will cherish forever.
Katusha Clark
Rooms are a bit dated as much of Jamaica is, however my house is also dated. It’s fine :) Common areas/ restaurants/ outdoors are gorgeous and likely where the bulk of the money goes. Amenities are top notch, you will always find something fantastic to eat and drink from poolside burgers to formal dining. The entertainment crew keeps it lively if that’s what you’re into, the spa and grounds crew keeps in serene if that’s more your speed. The Au Natural island is really an amazing feature. There is a swim up bar on one end and a quieter place to relax on the other. They also bring food and entertainment to the island so there’s no need to get dressed to get anything. There is a bathroom and snorkel access as well. We had a jetted tub room overlooking the island and the views were spectacular, though I’m sure the garden views are as well. Everyone we met has been upbeat, energetic and made us feel not only welcome but special. We booked here after the hurricane changed our original plans, but we are already making plans to come back. Thank you CTI!
Paul Faucher
Great place with a lot of history. It is a older hotel but still very nice.
The beach is on the smaller side.
Scuba team is excellent.
Aquatics team ok.
Restaurant / bar options are excellent and the staff there are top shelf in the service industry.
Peach Fuzz
We had the trip of a lifetime at Couples Tower Isle. The food was better than we could’ve imagined— top shelf Jamaican cuisine and drinks. I also loved how pescatarian/ veg friendly it was. Everyone that works here is so nice and will joke around with you and get to know you. You will make friends!! We went on amazing excursions like snorkeling and open ocean boat rides. Can’t wait to go back. Thank you CTI!!!
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4.4
Google reviews (4891)
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Breathless Riviera Cancun Resort & Spa is a vibrant, chic and modern all-suite resort for adults seeking a sophisticated and adventurous getaway. Sitting beside a divine stretch of beach and the inviting turquoise waters of the Caribbean Sea, the...
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4.4
Google reviews (4891)
Charles Haw
All the staff are extremely friendly and made our experience very fun. Christian at the poolside bar is the best bartender, possibly of all time. Heyder at Bite provided an amazing dining experience. The entertainment team was great, especially Sofia and Angel. The poolside waitstaff made the pool experience incredible, Edwin and Roger were fantastic. All in all a great experience and I will be recommending it to friends and family.
Lauren Nappi
We had a great four days here! We enjoyed alot of activities. We took dance classes, painted hats, learned about tequila, and did some water exercise classes. During the day, there was a lot of music and energy. The evenings were filled with shows, live music, and dancing.
My biggest complaints are the food selection and the room advertising. There was a great range of food with the different restaurants, but very limited options for vegetarians. You definitely need to ask servers for assistance at times. And in terms of rooms, they were all very public spaces and we did not have the layout specifically listed on the website. Music is loud and unless our shades were drawn, our room was very visible from the pool.
Patricia H
This resort was an absolute blast. The rooms are beautiful. The resturants all had excellent food. The staff were so friendly and helpful (shout out to our favorite Abi from the party pool). I would definately recommend this resort if you are looking for a vibrant vibe. If you are looking for a quiet resort, this is not the right place for you (try Secrets). But if you are looking for awesome pool parties, fun night club, and lots of friendly people, then this is a great resort for you. I would say the age range was 30s to 60s. Our favorite night was the Drag Show and our favorite day was the Friday Pink Pool Party - great DJ, acrobatics, some dance performers ect. There wasnt usually too much trouble getting a pool chair but they did fill up early on busy days. We treated ourselves to a cabana (which was great but it is an extra charge). The spa was lovely (and quite honestly an amazing therapeutic massage). We went with friends and have no complaints. Truly wonderful place. If you are a big beach person there was a lot of nice soft white sand (but there is also sea weed on the beach and in the water...they do what they can to keep it under control but that seems to be all of the carribean coast in mexico these days).
Marie L.
I did a girls trip in January at breathless and honestly, I would give it a 10 out of 10. This is an all-inclusive resort that did not disappoint. The only complaint that I had was the servers seem to be more attentive when you tip them. Although we were tipping them five dollars, so it really wasn’t that much. We had a swim out pool and that made the experience so much more fun. The food was really good, especially the food at the buffet. The breakfast was so bomb at the buffet and the dinner at the restaurants were really good as well. I will definitely be coming back.
Travis Strasel
Came here on vacation with a group of friends. We enjoyed our stay but wasnt fully up to our expectations. The resort is gorgeous. Pools are nice. Beaches are amazing. Rooms are very nice and comfortable with everything youd need & expect. Shower is absolutely incredible. Entertainment is great. Food is a 6 out of 10. Some is good, some is bad. Didn't know disgusting lasagna was even possible but they have it here. Food service is OK. Other service seems good. Staff is all friendly. The cleanliness of this resort is top notch. Extremely clean. Housekeeping deserves an A+ and could not be better. Room service took 2 hours for food delivery when stated 30min estimated time. App doesnt work well. Our elevator quit working with us staying on the fourth floor but was fixed after a day. The slips & falls here are absolutely crazy. 8 out of the 10 people in our group of people all slipped and fell during our stay. The tile & concrete floors and walking surfaces are all very smooth, slippery (very often wet) & uneven with sharp drop off edges to fall. Witnessed other people too slipping & falling while here. You likely will be slipping & falling during your stay here (get ready). The excursions are not what they are presented and promoted to be. They are misrepresented, not as expected, and use sales pushed tactics. The brochures do not resemble your experience for these excursions. There is a catch or sales push for every avenue of your time outside of the resort for an excursions or event. We had a good time and very much enjoyed our time here but was not fully up to what we had expected. I would try another resort next time visiting Cancun.
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4.0
Google reviews (3032)
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A feast of fun for all the family awaits at the Royalton Saint Lucia, a sensational 5-star escape in the Caribbean sunshine. Lavishly-appointed accommodation ensures total comfort during your stay at this all-inclusive retreat and a range of top...
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4.0
Google reviews (3032)
Jaz Gharyal
Nice resort in a good location with a lovely beach, however there are areas that would benefit with refurbishment especially in the accommodation buildings.
When we checked in, we had 2 rooms and 1 of the rooms had a very strong musty smell. I immediately asked to be moved but that did not happen until the following evening, therefore I was not relaxed and enjoying my first day there. The staff on reception are ok but some need to be more friendly and helpful. 'Service with a smile'.
The food is of a good variety and some of the restaurants at the resort are very nice. We particularly enjoyed the Mexican one. There is a food truck near the swimming pools but for the 10 days we were there, they never has the daily specials mentioned on the board.
The Royalton dance team are very good and the evening entertainment was enjoyable
The vibe team are also friendly and entertaining. The evening bar staff do an amazing job.
Mel
My family and I recently stayed at this hotel for my mothers birthday and unfortunately, our experience was extremely disappointing. While the property itself is beautiful — the grounds are well-maintained, and create a relaxing atmosphere — the rest of the stay did not live up to expectations.
From the moment we arrived, the service was unacceptable. The baggage handler at check-in treated us as if we were second-class citizens. The clearer complex visitors got their bags brought to their rooms first despite my family and I waiting there before the other visitors arrived. They even got the little carts to take them and we had to walk to building 4 with our luggages. The greeter spoke warmly and respectfully to my white counterpart, but when addressing me, his entire demeanor noticeably changed. The difference in treatment was both uncomfortable and deeply concerning.
To make matters worse, my sister and my one year old nieces room had a strong sewage odor that was impossible to ignore. The elevators frequently did not work, which was extremely inconvenient especially for my 82 year old grandmother to get to the 5th floor and the WiFi was unreliable and very slow. Additionally, the cleaning staff did a subpar job — the room did not feel properly cleaned or refreshed during the stay.
It’s unfortunate because the beautiful grounds have so much potential, but the poor service, maintenance issues, and unpleasant room conditions completely overshadowed what could have been a lovely experience. I would not recommend staying here unless significant improvements are made.
I must say that the staff at the Gourmet Marché was amazing. Thank you to those ladies.
Alberto Viltres
We've been here for a week, and we really love the resort. It's very nice and beautiful, with a lovely, welcoming atmosphere in a natural setting. The hotel is very natural, surrounded by nature within the forest and undergrowth. The ocean view is wonderful and unforgettable. The entertainment is incredible, thanks to the Vibe Team. Leo, the showman, is the best, Coco, the boss, is very attentive to his team, the girls at the kids' club are excellent, and the fitness guys are great. We were with Leo on Friday night at the street party; he was our tour guide, security guard, and entertainer. The service at the resort is superb, with good food and cocktails, and friendly people working there. The New Year's Eve party was outstanding, and the fireworks were majestic. We highly recommend it!
Jessica
I'm glad I ignored the negative reviews on Google and other social media sites. Our stay was fantastic! The room and resort were nice and clean with an amazing view of the ocean. The beach is small in a cove but that meant it wasn't super busy or noisy. We didn't have any issues finding clean beach chairs. The weather in January was around mid-70s to low 80s with a nice breeze. The food was decent but keep in mind this isn't a 5 star resort. The Zen Teppanyaki and Calypso were our favorites. The service was always friendly with staff asking about any needs we may have and very cognizant of dietary restrictions. The gym was well equipped. Our butlers, Dela and Olivia, made our stay more enjoyable and relaxing. The main complaints I have are 1) the resort is a 2 hour drive from the airport with winding roads and 2) the resort seems to allow other companies not affiliated with the resort to walk the beaches selling excursions.
Nick Di Lello
We stayed at Royalton Saint Lucia from February 15–22, 2026, and unfortunately this was one of the most disappointing resort experiences we’ve had.
From the moment we arrived, things felt poorly managed. Check-in was extremely slow and our rooms weren’t ready until almost 6:00 PM. After a full day of travel, that’s not the welcome you expect from a resort advertising a luxury, premium experience.
When we finally got into our rooms, they were not properly cleaned and looked worn and weathered. The overall condition did not reflect the standard this resort promotes.
Housekeeping was a major issue. On Thursday, Friday, and Saturday we came back to our room and it had not been serviced at all. We called multiple times and were told someone would come “right away.” No one ever came — not even to bring clean towels. That is completely unacceptable.
Service across the resort was consistently slow and disorganized:
• Bar service was very slow and drinks were poor quality.
• The coffee shop had extremely long wait times every day.
• At the buffet, we were often seated without cutlery and sometimes weren’t asked for drinks until we were nearly finished eating.
The lack of attentiveness was noticeable everywhere.
The property itself also feels poorly maintained. The stairwells were dirty and unpleasant, and the elevators barely worked and looked like they hadn’t been cleaned in a long time.
Overall, the resort feels tired, understaffed, and badly managed. For the price we paid, the level of service and cleanliness was simply not acceptable. This was not the luxury vacation that was advertised.
Very disappointing experience.
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4.5
Google reviews (2026)
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Step foot into an adult-only world of complete relaxation and all-inclusive delights in the Mexican paradise of Cancun at the sublime Hyatt Vivid Grand Island. Set between the Nichupte Lagoon and the Caribbean Sea, this 5-star all-suite hotel is an...
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4.5
Google reviews (2026)
Stephanie Romero
Outstanding service! One of the beach staff named Rumbia truly made our day. He was incredibly polite, attentive, and always had a positive attitude. You could tell he genuinely cared about making sure everyone was taken care of. He went out of his way to help us without hesitation, which made the whole experience smooth and relaxing. Exceptional service like this deserves recognition — thank you for going the extra mile!
Meredith Singer
My mother and I just returned from a fabulous week at the Hyatt Vivid Grand Island in Cancun. I have to praise the restaurants/food options at this resort, specifically. We upgraded to Vantage Club, and we felt like it was worth the extra cost in order to take advantage of breakfast and lunch at the rooftop restaurant, premium alcohol at the Vantage Bars, and the amazing restaurant at the Beach Club. We really loved Aglio, as well as Oishii (for dinner and breakfast), and Dahlia (Mexican/Latin). The restaurants have some of the best soups I have had!
I also loved the E-Team, including the selection of fitness offerings and activities during the day. Joe, Rebecca, Andrea, Gama, Cesar, and others were so lively throughout the day. I loved the HIIT, noon aqua fitness, yoga, pickleball, arts/crafts, aqua spin, the shows, dance parties, and bingo. The staff were super friendly and really made us feel welcomed and appreciated.
We also loved our large room, which overlooked the bay. The sunset each evening was stunning. The bed was comfortable, TV played well (and allowed us to screencast from our phones), the WIFI was strong throughout the entire resort, and the resort was clean and well-maintained. Bar/pool/beach club staff were as nice as could be!
I highly recommend Hyatt Vivid Grand Island to adults looking for an upscale, fun, and enjoyable destination. You will not be disappointed!
Sophia Baron
Cannot say enough good things about my experience here! Stayed for a week with my partner and there was always an abundance of activities going on! The hotel staff were all extremely friendly and hilarious (Special shoutout to Humberto the server at the Vivid Pool Bar who always had a smile on his face, Joe the entertainer with amazing hair and great energy, and Romano the bartender at Bloom bar who came up with the best new drinks for my partner and I to try), veryyy clean resort all around, food was amazing I highly suggest the Mexican restaurant Dalia, as I'm typing this I am trying to think if there were any complaints I had but seriously nothing comes to mind. Already missing the atmosphere and hoping to return with more friends and family next time!!
heather Riggin
Absolutely wonderful! The service has been ABSOLUTELY IMPECCABLE! They go above and beyond to make sure you have the 5 star experience. From the minute we walked in we felt right at home. The staff is one of a
Kind!!
Especially at the beach club, Moises, Vladimir, Ivan, Miguel, AND ALL OF THEM were AMAZING!! The drinks, Service, and personality made the Experience even more memorable! The ENTIRE RESORT IS impressive!!
Dont lose the beach cat, Guapo he is the sweetest little guy, filled with so much love. He is PERFECT.
The entertainment team was hilarious and made it extremely fun. Ceasar deserves a promotion and was beyond humble, loving, and HILARIOUS!
Thank you to the management team who ensured a Killer trip, every single one of them. We are in awe of the love and care they gave us. Vantage club was well worth it.
Dont miss out on an amazing experience for an exceptional price!! We were here for two weeks and wouldn’t change a thing💕
We will be back! We love you guys!
K R
Fabulous stay with one small let-down
We had a wonderful experience at the Hyatt All-Inclusive overall. The resort is beautiful, with excellent food and drink options and plenty of choice throughout the stay. The service was outstanding — every staff member we interacted with was warm, attentive, and genuinely welcoming. We really appreciated the hard work and kindness of the team, who made our stay special.
The beach club was fantastic and quickly became one of our favourite spots — great atmosphere, food, and service.
The only disappointment was New Year’s Eve. The entertainment felt very average, with fire dancers who had already performed earlier in the week and a basic dance floor setup. Given its NYE, we expected something a bit more exciting - a lot of guests we interacted with felt the same way. We were also surprised by the MXN $5,000 charge for poolside seating, which didn’t feel justified for what was offered.
Aside from this, we thoroughly enjoyed our time at the resort and would happily return. A fantastic stay overall, with just a missed opportunity to make NYE truly memorable.
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4.3
Google reviews (761)
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Sun-kissed beaches, sparkling turquoise waters and laid-back Caribbean days are all on the menu at the wondrous adult-only The Club Barbados. With fabulous living spaces, 3 swimming pools and a luxurious spa, you are assured of a sensational time...
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4.3
Google reviews (761)
R Walz
Returned home a few weeks ago from this resort. Wow. It truly was an unexpected pleasure. The staff were all warm and welcoming. The food was good and we found great tastes in both restaurants. Some guests vacationing there became our friends. There is a simple, relaxed, easy feeling about the place. People were having a great time. It was spotless clean inside and out. The structure is aging but what it lacks in updating it truly exceeds in character, coolness, and quality service. For example our flight home had a six hour delay and front desk staff stored our luggage and kept us at the resort to keep us welcome well beyond our checkout. This is so typical of a quality run establishment. Thank you Club Barbados!!!
Peter Brewer
We stayed here for 5 nights as part of a two island trip. The was our first time staying in Barbados and it was lovely. The first thing you notice is that this is an older well used property. Other than that it is perfect. Everywhere is clean and tidy. The people are amazing and can't do enough for you. Water is poured at every meal and refilled as you drink it. You never have to ask for more water, in fact quite the opposite, you have to say you've had enough. Drinks are top quality and plentiful, available from many bars, pool bar, beach bar etc. The rooms are quite dated but were more than enough for our short stay, with air conditioning, walk in shower etc . The view from our room was stunning, looking over the pool area and towards the sunset. Would I stay here again...yes I definitely would. After 5 nights we were sad to be leaving, but looking forward to the next part of our journey. I would definitely recommend this hotel to anyone thinking of going to Barbados
Alex Cardno
I recently stayed at The Club Barbados Resort & Spa and, overall, had a mixed experience.
The location is excellent, with easy walking access into Holetown and several nearby restaurants. We received wonderful service at the Sunset Bar from Sylvia and Kareene, who were both friendly and attentive. The food in the restaurant was very good, and we were particularly impressed with the service from Carmela and Tatyana. Trevon, who managed the pool area, was consistently helpful and friendly throughout our stay. In addition, most of the housekeeping staff were pleasant and accommodating.
However, there were several disappointing aspects. The beach at the hotel is virtually non-existent, which was frustrating. The rooms feel dated and could benefit from refurbishment. Unfortunately, water sports were unavailable for the entire two weeks of our stay due to rough sea conditions, which was very disappointing.
We also found that the majority of the pool bar staff were rude and unhelpful, often making us feel as though serving us was an inconvenience. During the second week of our stay, we were assigned a different housekeeper whose attitude was extremely disappointing. We repeatedly had to request basic items such as tea, coffee, and fresh towels, and after three days the bathroom had still not been cleaned. When we raised this politely and showed that the bathroom had not been serviced, the response was defensive and unprofessional. Additionally, the staff member who was female that was responsible for cleaning the ladies’ toilets in the main pool and seating area was consistently unfriendly, unapproachable and very aggressive, which majorly detracted from the overall atmosphere.
Sadly, the negative experiences of our holiday at The Club Barbados Resort & Spa overshadowed the positive elements of our stay. As a result, we will not be returning.
Carly Berdan
My friends and I just came back from my bachelorette trip at The Club Barbados, and we had the most amazing time. We originally planned to stay for 5 days, but due to unexpected flight cancellations, we ended up staying for 7 days.
The resort itself is on the smaller side, but it is beautiful and never felt crowded. There’s a beach terrace, multiple pools, two restaurants, a food truck, and several bars, which made it easy to relax, socialize, and enjoy different spaces throughout the day. There were always activities happening from water sports to rum tastings, so there was never a dull moment.
What truly made this trip exceptional was the staff. Every single person we interacted with went above and beyond to make our experience special. Rohan from the activities team was fantastic, he led our dance class and water aerobics and was constantly checking in on us to make sure we were having a great time. Sophia, Kareene, Owen and Danielle were incredible bartenders who were not only attentive and fun, but also kept us laughing all week (Danielle also made the best Bob Marley shots). Germaine was a gentleman and brought us food by the pool. Michael and Bryan assisted us with kayaking and stand up paddle boarding and greeted us with kindness. Sonia was our waitress most nights and was consistently warm, friendly, and kind.
A very special thank you to Cathy Ann at the front desk, who truly saved the day when our flights were canceled. She handled everything with professionalism and care and managed to find rooms for us to return to for two additional nights during a stressful situation. Her help made a huge difference and meant so much to our group.
Overall, this resort was amazing, and I couldn’t have chosen a better place to celebrate such a special occasion. Between the beautiful setting and the outstanding staff, The Club Barbados exceeded my expectations for a fun, welcoming, and memorable all-inclusive experience.
Steve Bullen
If you're Coeliac this is not a hotel for you. Restaurant and Kitchen staff together with management do not take this condition seriously. Two weeks of constantly asking what was gluten free ruined this holiday. There was also clear cross contamination evident on the deserts which indicates that the kitchen didn't take any necessary precautions. Most of the restaurant staff were disinterested and occasionally rude. However, bar staff and cleaning staff were excellent. The room was spacious and clean but a little dated and tired looking. Pool area was well maintained. The location was good, around 10 minute walk into Holetown. In general the hotel needs refurbishment and a change of key staff is needed to get it up to scratch. Personally, I wouldn't say it was four star, more three star plus. It has the potential to be do much better.
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4.2
Google reviews (1525)
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Discover a taste of paradise at the all-inclusive 5-star Secrets Tulum Resort & Beach Club, a sensational adults-only sanctuary of peace and luxury magical Mexico. You’ll be welcomed with blissful sunshine, unparalleled hospitality and superb modern...
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Up to 52% Off when travelling between 01/03/2026 - 14/08/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (1525)
Sydney
Loved our experience!
The best part of our 9 day trip was the entertainment team: Sam, Gretel, Sebastian and Enrique made everything so fun, we did almost every activity. Jeremiah by the main pool was my favourite bartender. Service was always amazing from everyone.
The resort is beautiful and unique, our room exceeded our expectations, the restaurants were quite good. The only reason this is not a 5 star is because its very far to the beach (almost 30 minutes by shuttle) and there was a constant upselling of events and experiences (we were here for both Superbowl and Valentines Day, with prices exceeding what you would get off resort, so we went to do that instead). Its walkable to many restaurants and shops, and walking in the area felt quite safe. Overall, I would highly recommend it.
Susan Day
It was a wonderful vacation! From the time we pulled up until our departure we were treated so nice. The resort is beautiful with all of the green foliage and trees and the staff is so warm and welcoming. The check-in process was a breeze, then a tour of the resort and off to our room to start our very relaxing vacation.
The room was ready when we got there and was very clean and the bed was amazing. Service was twice a day and mini bar restock was once a day.
The food and service were exceptional at all restaurants and bars.
There are plenty of activities in around the main pool if you choose to participate or just lay around at one of the four other pools. The roof top pool has a special foam party twice a week and is fun to experience. For those who want the beach, they have shuttles that run every half hour, we did not use this service.
We are looking forward to going back in the near future!
Ashley Nykamp
We loved our stay. The best of both worlds, met amazing people. Antonio in the preferred bar was amazing, Johnny at the beach club was so fun! Volleyball and bracelets, thanks Johnny! Loved Sebastian for our bike tour. Staff was wonderful, just go have fun! Thanks for making our week amazing all!
Marion Marren
We spent 8 nights at Secrets Tulum after travelling from Miami. We loved it, from start to finish. The room was beautiful, service was very good and nice restaurants to choose from for evening dinner.
Breakfast was very good and we loved the omelette station in particular.
Lunch was good in the buffet, we only discovered the pasta station a few days in, delicious.
Lots of area to relax around the pools and good drinks.
The pools are extremely cold but it didn't stop us enjoying them. Great availablity of snacks and treats in coco cafe 24 hours. Room service could be slow and food cold at times, not faulting the staff as they did their absolute best, maybe this was just a particularly busy time.
Overall, a wonderful experience with lovely facilities and staff.
We enjoyed the beach shuttle and visiting the beach was lovely.
Thank you
Mya Mitchell
I was really excited about staying at this hotel, but unfortunately, I left feeling disappointed.(I stayed February 16-18,2026)
We arrived at 3:00 PM and our room was not ready. Instead of simply asking us to wait, someone approached us multiple times to discuss a timeshare presentation. We politely declined several times, but they continued trying to offer incentives. At the end of the day, no means no. Our room wasn’t ready until 3:56 PM, which was frustrating after traveling.
Once we finally got settled, we went to Barefoot Grill for a quick bite. There was only one cook who seemed overwhelmed, which may explain why the food wasn’t good. Everything tasted stale.
After eating, we wanted to enjoy the pool, but there were no towels available anywhere. Because of that, we couldn’t even get in the pool that day. Unfortunately, the beach was also closed, so all we could do was sit and watch others swim.
We had dinner at Blue Water Grill where the service was very good and the food was just okay. The next morning, while heading to Jasmine for breakfast, the same person approached us again about the timeshare, which was extremely annoying. Dinner at Jasmine came with a 55-minute wait,( there were many empty tables)and the food was soggy and awful. Breakfast there was just as bad. We sat down at 9:50 AM, fruit arrived at 10:08 AM, and our hot food didn’t come out until 10:34 AM—even though it wasn’t busy. Everything was cold.
On a positive note, the Italian restaurant was very good. The Beach Club experience was decent as well. However, they should inform guests that the shuttle only has 12 seats. The restaurant staff there seemed overwhelmed, but the fish tacos were great and the club itself was relaxing.
It also felt like if you’re not a Preferred Club member, you’re not really catered to in the same way. The difference in attention and service was noticeable.
Overall, while the hotel is beautiful, the constant timeshare pressure, lack of towels at the pool, long waits, and disappointing food made it hard to relax. I go on vacation to unwind—not to feel harassed or frustrated. I think implementing restaurant reservations would help avoid long wait times.
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4.4
Google reviews (5955)
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£1519
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale offers...
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Up to 43% Off and Free Transfers! *
Up to 43% Off & Free Return Transfers when travelling between 01/11/2026 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
Up to 43% Off & Free Return Transfers when travelling between 01/11/2026 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking. **Blackout Dates Apply
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4.4
Google reviews (5955)
Sherry Epperson
The consistency is not there. First day checked in at 4:05 and couldn’t get a reservation at a restaurant. After an 1.5 hour wait for a pizza. Next day all reservations available were late night. Paid for a Junior swim up ocean room #4008 sat outside all day, NO one came by for bar service, stayed 6 days was asked 3 times for drinks after I complained and it was only for 1 day. We asked 3 days for pool towels. Didn’t get them delivered until our last day & of course that’s the day we paid for a Bali bed just so we could have service. They took our dirty coffee cups on day 2, we had to use water cups for 2 days even after asking house cleaning everyday for coffee cups. We booked an all adult resort but had to walk all the way to generations with kids to eat at a buffet. Why did we walk? Well we waited at golf cart pick up 32 minutes. 5 carts past saying they would send someone. Had to hike a little over a mile.
The view was amazing, entertainment was very good,
But we will never do another one of your resorts for sub par service.
Kierre Ware
Best resort I’ve ever been to. Definitely recommend the stay. The staff is wonderful. The food is amazing. The activities are fantastic. And the views are breathtaking. I became a big kid reliving my childhood at AquaNick 🤎🤭. Only downside (but it’s expected) room service food isn’t always warm.
Lisa Rutherford-Johnstone
We travelled to this resort last year for 10 days and loved it. The food was great and fresh, service was good, and we loved the very lush grounds for walking. We found everyone extremely helpful except for the front desk. The Maroma excursion was excellent, and what an amazing buffet.
Our only disappointment was the room, while the location was good the room was not what we expected based on the website - it was quite dark and tired, but always clean. We are heading back there in April, so fingers crossed it’s as good as we remember and our rooms look like the site pictures. Will let you know!
Melanie Stillwell
Fernando and Claudio were excellent Butlers. The best we have had. Thank you honoring my request of having the room in front of our wedding site in 2009. It made our trip very special. We have already booked for next year. Ana kept our room spotless. And I did not catch our minibar attendants name but he was fabulous as well. Ramon was the best beach butler we have ever had. All our servers were fantastic but a special shout out to Daniel at Rincon breakfast and kick lunch. Our expectations continue to be exceeded every visit!
Nigel Owen
A lovely resort hotel with beautiful gardens which were immaculately maintained. Plenty of space to escape the crowds and a pleasing variety of restauants to sample. Externally the buildings appeared well maintained. However the bedrooms were very dated, furniture was old, lighting could have been brighter. Many of the sun loungers on the beach were also old and uncomfortable. Staff were generally courteous, cheerful and helpful.
Check in was very slow and we were not given a full explanation of what facilities we were able to use or areas that were off limits. For example we only discovered during our stay at Dorado Royale that certain loungers and pools such as those near the Casitas were not supposed to be used. This was not explained at check in nor on the maps.
Navigation of the resort could have been made easier if restaurants and bars had signs identifying their names. Similarly a lable on each of the desks in the main lobby describing the role each had would make finding the right person to speak to easier.
Attention to customer's potential food allergies was admirable however exceedingly repetitive. As all evening meals had to be prebooked and reservation details were held at the restauant surely it would simpler if the question relating to allergies was asked by the concierge, recorded and notified to the restaurant along with the booking information.
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4.8
Google reviews (17586)
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£1529
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Combining the intimacy of a boutique hotel with the facilities of a larger complex, the adults-only TRS Turquesa, in Punta Cana, has the best of both worlds, with guests having access to numerous restaurants and bars, while enjoying the peaceful...
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Up to 10% Off when travelling between 03/03/2026 - 31/10/2026.
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Up to 10% Off when travelling between 03/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (17586)
XIMENA ARELLANO
We had a really nice stay at this hotel for our first time in Punta Cana. The property is beautiful, the rooms were clean and comfortable, and everything felt well maintained.
What really stood out was how genuinely friendly everyone was. The staff always greeted us with a smile and made us feel welcome from day one. It didn’t feel forced, just warm and natural hospitality, which made a big difference for us being first-time visitors.
Food and drinks were good with plenty of options, and the pool and beach areas were perfect for relaxing.
A special thank you to our concierge, Rodny. He was attentive, easy to reach, and helped us with reservations and any questions we had, making everything simple and stress-free.
Overall, it was a great first experience in Punta Cana and we’d definitely come back.
Kiki Sylvestre
I recently stayed at TRS Turquesa Hotel, and it was truly an exceptional experience from start to finish. This adults-only resort exceeded my expectations in every way.
The service was outstanding — the staff went above and beyond to make sure every detail of our stay was perfect. From seamless check-in to attentive poolside and beach service, we felt genuinely welcomed and well taken care of throughout our visit.
The rooms were spacious, modern, and impeccably clean, with comfortable beds and thoughtful amenities. The private terrace and soaking tub added a luxurious touch that made the stay feel even more special.
The dining options were impressive, offering a wide variety of high-quality cuisine. Every restaurant we tried delivered both excellent flavors and beautiful presentation. The premium drinks and attentive bartenders made evenings especially enjoyable.
Josefa Rivera-Lough
This has been a fantastic vacation. Simple room issues were addressed immediately and fixed.
The beach was beautifully free of sargasm. Rudolfo with POP tried his hardest, multiple times, to get us to a pop activity but we could never sync our schedules. Next time a bachata lesson.
But, we spent most of our vacation at the swimup suites bar by bldg 55. Denis and Nelly took superb care of us. Maria made the best burgers and nachos.
Xioana gets a special shout out. Her pleasant and cheerful demeanor is exemplary. Lucianny is a wonderful addition to the Palladium/TRS family. Everyone who has met her and had her as a butler is enamored with her.
Best butler ever is still Eury and, in the lobby is Altagracia. Both alone are the faces that make the Palladium brand stand out.
Maddie Anderson
Excellent time at this resort for my birthday trip! We stayed in room 5713 which had nice secluded pools. We loved that we didn’t have to ever worry about laying out towels to reserve spots because there was always space available. All the staff were lovely but most of all our butler Meldy. He went above and beyond for my birthday. My dad room was all decorated plus more surprises throughout the day.
Monica Krawczyk
It’s absolutely amazing! Nancy has been going above and beyond to make our stay here incredibly enjoyable. We switched rooms to another building, because we wanted to be closer to the beach, not only that Nancy made it happen for us, she got us an ocean view room and kept taking care of us for the rest of our stay even though we were not in her building anymore! That is superb service!
She kept checking on us every day to make sure we have everything we need. She is a true gem and an asset to your organization. We love it here!
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4.5
Google reviews (1362)
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£1539
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Overlooking a tranquil bay on St Lucia’s dazzling coastline, Windjammer Landing Resort and Residences is in an idyllic spot for a Caribbean holiday. Acres of tropical gardens are home to the white-washed villas and suites that will be your private...
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Up to 50% Off when travelling between 21/02/2026 - 18/12/2027.
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Up to 50% Off when travelling between 21/02/2026 - 18/12/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (1362)
Mona Kim
Our two families, four parents and four kids ages 6 to 10, had the most incredible stay at Windjammer Landing Villa Beach Resort. From the very beginning, the experience felt personal and seamless.
Our wonderful trip actually started weeks before arrival, with thoughtful and prompt email communication helping us arrange airport transfers, dinner reservations, and even spa bookings. Every detail was handled with care, which made traveling with a larger group of kids completely stress-free.
On arrival day, our time in paradise officially began with Leeksa, who checked us in and warmly walked us through the restaurants, activities, and everything the property had to offer. It set the tone for what would be an exceptional week.
Our butlers, Bridgette, Marcus, Whinsley, and Liam, were truly the heart of our stay. They greeted us each morning with huge smiles, arranged constant shuttles from our villa to the main areas, walked us to breakfast, and checked in throughout the day to see if we needed anything at the beach, pool, or in our room. In the blazing Caribbean sun dressed in long-pant uniforms no less (which my kids even commented on in awe!) they never missed a beat.
We had a few last-minute schedule changes, and they handled everything flawlessly, including rearranging plans, saving time on the tennis courts, and coordinating excursions without a hitch. Through long hours, they remained warm, upbeat, playful with our kids, and genuinely invested in making our vacation perfect. They made our stay not just luxurious, but personal and joyful.
Our beach waiters, Keenan and Brandon, were equally fantastic, attentive, energetic, and always anticipating what we needed before we even asked.
Each shuttle ride and even our final departure felt special, thanks to Richard and Michelle, who warmly greeted us by name and made us feel like we were coming home rather than leaving.
Windjammer delivered far beyond a typical resort stay, it felt like a community that genuinely cared about our families. It was unique, seamless, and filled with heart. We cannot wait to return.
Beverley Oh
We had the most unforgettable stay! My fiancé and I got engaged here just a week ago, and the entire experience was absolutely magical. The customer service was truly next-level, and a huge shoutout to the entire staff for making our trip so grand.
Travis made our candlelight dinner absolutely perfect. He was so attentive, the setup was beautiful, and it is a must-do for anyone celebrating something special.
Nate took amazing care of us on the beach, always checking on our drinks and food and making sure we were fully relaxed.
Renee was incredibly helpful when we had a small leak in our original room and made our room switch quick and seamless.
We also highly recommend the boat tours. It ended up being one of our favorite days. Super fun, lively, and definitely a boozy good time!
The rooms were clean, the beach was raked every morning, the staff was so friendly, and the entire resort felt so well taken care of. Overall, the service was immaculate and our stay far exceeded our expectations. We can’t wait to visit again!
J Schwan
We are a family of 7 with kids ranging from 9 to 17 years old. We spent two weeks on the island and stayed at three resorts (the other two being Coconut Bay and The Landings). Windjammer was the best by an order of magnitude.
The views are simply stunning. The higher up you can stay on the mountain, the better. Yes you have to get a shuttle (unless you want a workout) but we never waited more than 5 minutes for the 5 minute ride. The food was very good, the service was the best I’ve ever seen, anywhere. Not just on St Lucia, anywhere. The culture of the resort is incredible. Everyone is happy and clearly loves their job. This was not the case at the other two resorts. Coming into Windjammer, we just assumed the culture of the island was “meh” when it came to hospitality/service. Boy were we wrong. From the coffee barista, to the shuttle drivers to the wait staff, cooks, butlers, shopkeepers, tennis pros and ice cream lady, Windjammer just nails it.
Our second week on the island was not planned. Our return flight was cancelled because of the Venezuela thing. By the time we got to Windjammer, we desperately wanted to go home. After 24 hours there, we didn’t want to leave. We went from being “tired” of St Lucia, to can’t waiting to return and planning our trip back.
Windjammer team, well done. You should be a Harvard Business Case Study in hospitality. We will see you all again soon! 🤗
Inna Labelle
I would give 10 stars. My experience in this resort has exceeded my expectations. We had experienced a couple of problems during our trip that hotel management have promptly resoved. Our room was close to the ground level and there were ants in the room. We were promptly relocated to a much better villa with outstanding views and got 100 credit for the inconvenience. My daughter got very sick (food poisoning) and needed urgent medical care. They have arranged a free ambulance for us and also covered some taxi charge the next morning when I needed to go to pharmacy to pick up her meds.
Everybody, all the stuff, specially entertaiment crue were super friendly and remembered our names. Special thanks to Alec, the hotel manager. Alec, if you are reading this: you are a wonderful person. I can go on and on, but in summary: I would go back and will go back to this wonderful island, to this wonderful resort.
Bharti Mehta
We had so much fun.
The drinks were great not watered down like other resorts. Food was good enough, not amazing but good. The beach had a water slide, and water trampoline, and water hammocks which we had a lot of fun on, especially the water trampoline.
Our room was beautiful and very spacious, with a gorgeous view too. The pool was nice too.
I loved that there weren’t too many people when we went in June.
They had a bunch of free water sports included, but some of them like the banana boat have a set schedule and day that they go out on which was a bit annoying. But we did a small catamaran boat big enough for 4 people, with one of the employees of the bay which was very nice.
I loved this resort would definitely come back.
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3.9
Google reviews (749)
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£1549
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Swap the hustle and bustle of everyday life for the laid-back Caribbean vibes and stunning tropical scenery on offer at the sensational all-inclusive Barbados Beach Club. Here you will enjoy pure bliss relaxing by the pool or stretched out on the sun...
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Up to 15% Off when travelling between 12/02/2026 - 01/05/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when travelling between 12/02/2026 - 01/05/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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3.9
Google reviews (749)
Tiffanie Tucker
First time in Barbados and I picked this hotel. The pictures and details do not add up. I feel like I was catfished for my coins. Some staff were pleasant and some were rude. I don’t know if I came at wrong time by it was definitely a lot of people 20 to 30 years old than me and that’s cool and all but it gave retirement vibes. I’m not even close that that yet. Rooms need an upgrade asap. The coolest thing on that they had was that the room key was like a fit bit watch. I can go on and on but I won’t. I made the best out of it! I hope this helps the next person!
Imani Griffiths
When i first saw the hotel i was shocked, my first impression of the staff was the man at the reception who was not very welcoming he had a sharp tone and didn’t make us feel welcomed. The next thing that i thought was a joke was the closing hours of the cashiers so you couldn’t pay card for their “tax policy”
Overall this was my only issue as the hotel rooms were very clean and big the air conditioning was good i think the rooms were pretty good
the pool area is very quite but all the sunbeds go pretty quickly but other than that the beach is a great place to go it’s very beautiful and that is what gives the hotel a higher rating
the bar is good it opens at 10/10:30 but closes at midnight which i think is a shame but for new years it stayed open a bit longer which i was happy about
the food was good, if you want different foods you will need to request it to a member of staff, as the food might not be for everyone but all the meals are good and tasty had no problem with it
e clay
Wow, where do I start.
The picture on line does not match what I seen.
I have been extremely fortunate to travel the world and stay really nice places.
1. This place is no resort it's a motel. It's completely dirty, paint chips falling everywhere.
2. I checked the next day and I had to almost beg for a receipt, it took about 45 minutes just to get a receipt.
3. I was told by the lady there would be a 60 dollar fee since I left early, for 1 night my bill was atrocious.
4. Poor wifi, dinning facility had poor ventilation, I could not eat had to leave, it was that hot.
Please please stay away it's not worth it. This motel masquerading like a resort.
DO NOT GET CAUGHT LIKE I DID, STAY AWAY.
They lie about everything.
This is an edit cause I forgot to mention their food,
I used to be a federal correction officer.
So this place is like a prison in my head I hear an officer scream
"feed off",
3 meals with specific times, with nothing else to eat. NO NOTHING.
I felt like I was being pranked, this was beyond old and dirty.
I Have pictures, I will post them on yelp
David. Reid
Overall the hotel was and is a good place to stay, albeit parts were in need of TLC. The rooms have been described by others as 'basic', although I'm not a well worn traveller, it provided all that I needed and was clean abd serviced each day. The food was good and varied each day and possibly favoured adults than children who might be more fussy what they eat. The service was good and the staff were very helpful friendly. Access to be beach is great, hassle free. The pool maybe a bit small, but my Olympic days are over! You have a 15 minute walk to the main road to access local transport.
daniel norquoy
Very authentic hotel. Rooms are spacious and clean. Food is great with a different selection of Bajan food everyday (you’ll never go hungry if you appreciate good & proper food) if you like chips, pizza or European food then avoid this hotel as will be wasted on you. Location is great with a lovely long stretch of beach that doesn’t get crowded. Staff are friendly a few miserable ones but on the whole the bulk are great. I’d definitely recommend and would stay again. Really enjoyed our stay here and hope to come back! Also has a great gift shop on site which is full of great treasures, great staff and very well priced!
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4.7
Google reviews (9607)
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£1579
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover tropical sophistication beside the Caribbean Sea with a luxurious all-inclusive holiday at the Majestic Elegance Costa Mujeres. Offering both family-friendly fun and adult-only bliss, this spectacular resort features spacious, modern...
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Up to 53% Off
Up to 53% Off when travelling between 01/03/2026 - 23/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 53% Off when travelling between 01/03/2026 - 23/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (9607)
Diana Grigorian
Our two-week stay in February 2026 at Majestic Elegance Costa Mujeres was great. The level of service was almost perfect across the board. Every team member we encountered seemed truly invested in making our stay special, and it showed in countless thoughtful details throughout our two weeks.
A very special thank you to our butler, Lalo, who went above and beyond every single day. Whether it was handling dinner reservations seamlessly, checking in to make sure our room was exactly how we liked it, Lalo set the gold standard for personalized service. He anticipated needs before we even voiced them and always greeted us with a genuine smile.
At the pool, Kevin kept the atmosphere very welcoming. He was attentive, quick with service, and made sure everyone felt taken care of, even during the busiest afternoons. His positive energy was contagious and added so much to our poolside experience.
And we can’t forget Gabino at the beach bar. Friendly, efficient, and incredibly personable, he made each visit feel like catching up with a friend. Drinks were always perfectly crafted, and his warm personality made the beautiful beach setting even better.
The staff didn’t just do their jobs they created an atmosphere of hospitality that made us feel valued and genuinely welcomed.
Hope to see Lalo, Kevin, and Gabino again when we return.
Joseph Panatsis
We had an amazing stay at Majestic Resorts! The property was beautiful, the food was excellent, and the all-inclusive experience made the whole trip relaxing and stress-free. There were so many activities and great restaurants to enjoy, and the staff everywhere on the resort were friendly and welcoming.
One person who truly made our stay special was Alvaro at the swim-up bar Pure. His service was outstanding! He was always smiling, attentive, and made sure everyone at the bar was having a great time. Alvaro mixed fantastic drinks, remembered what guests liked, and created such a fun and positive atmosphere in the pool. It’s clear he genuinely enjoys what he does, and it really shows.
Because of people like Alvaro, our vacation felt extra memorable. We would absolutely recommend Majestic Resorts to anyone looking for a great all-inclusive getaway, and we can’t wait to come back!
Sophie Doria
Alvaro was absolutely amazing! From the moment we sat down at Lively Pool, he was kind, friendly, and always smiling. He has such a warm, welcoming energy that instantly makes you feel like you’re on vacation mode. Not only were the drinks fantastic, but his service was top-notch the entire time.
What really stood out was how great he was with our three boys — patient, engaging, and genuinely kind. It’s not easy balancing excellent bar service while also making a family feel comfortable, but Alvaro did it effortlessly. Thank you Alvaro! You are the Best!
Monica Dieter
My husband and I just got back from our honeymoon at Majestic Elegance Costa Mujeres. It was a dream come true. Antonio at the infinity pool bar made our trip extra memorable. My husband is loud and proud and Antonio made him feel so welcome and put up with our shenanigans. He was so attentive to us and was always smiling. All of the staff we encountered were extremely kind and warm. We loved our experience and will definitely be back. Our favorite restaurant was the Mexican restaurant. We especially loved the fire show with the tequila and the shrimp. They also made fresh guacamole in front of us. It was so cool. We went back again for fresh guacamole and they weren’t doing the guac making but when we requested it, they made it happen even tho it was super late. I was so impressed with their professionalism and kind smiles at all times!!
Richard Piazza
Felix Zavala was an outstanding waiter and made our entire dining experience exceptional. From the moment we sat down, he was friendly, professional, and genuinely attentive without ever being intrusive. He knew the menu well, gave great recommendations, and made sure everything came out exactly as we wanted.
What really stood out was his attention to detail—our drinks were always full, he checked in at the perfect times, and he made us feel welcome and valued as guests. His positive attitude and great sense of hospitality made the meal even more enjoyable.
Felix is exactly the kind of person every restaurant hopes to have representing them. If you have the chance to be in his section, you’re in great hands. Five stars all the way.
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Up to $250 Resort Credit*
4.5
Google reviews (2851)
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£1579
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Dive into a wave of exotic extravagance with an irresistible all-inclusive Mexico holiday at the 5-star Playacar Palace, on the glistening shores of Playa del Carmen. Wake up each morning just steps away from stunning white sands and the azure water...
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Up to $250 Resort Credit*
Up to $250 Resort Credit*
*Enjoy up to $250 Resort Credit to spend at the hotel when travelling between 24/02/2026 - 23/12/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Enjoy up to $250 Resort Credit to spend at the hotel when travelling between 24/02/2026 - 23/12/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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4.5
Google reviews (2851)
Steph Church
It’s always a pleasure to stay at the Palace! Our favorite staff members are Perla at the pool bar. She is always attentive, quick, and ready to help! Perla makes our trip! We also greatly enjoy “Almond” with the entertainment department. She is always so full of energy and smiling and genuinely enjoys getting the guest involved. Oscar by the pool bar keeps our drinks full and always has a little show to put on. It’s really always such a wonderful experience.
Chani Palace
After booking this resort, I’ll admit I was extremely nervous. I deep-dived into the reviews and got worried about the beach and some people’s negative experiences. But I have to say—the hotel truly exceeded our expectations.
Yes, the beach directly by the hotel is very small, and the water comes right up to it. However, if you walk literally two minutes (if that), right across the way there’s a really nice small beach area where you can relax and play. It was perfect for our family’s needs and absolutely beautiful. I also loved that you could sit on a sun chair near the water without sitting directly in the sand—perfect for anyone who hates the sensory overload of sand.
The rooms are on the smaller side, and the beds are quite small. Definitely do not expect a queen-size bed—it’s smaller than a full and not ideal for two people. Keep that in mind. That said, they brought in a rollaway bed for my son, which made a huge difference and worked out well for us.
The staff was incredibly friendly, sweet, and accommodating. We have some dietary restrictions, and I emailed the hotel ahead of time. They were fully prepared for us upon arrival and were amazing about meeting our needs.
The location of the hotel is fantastic—right by the main area. It was so nice to be able to step outside and really experience Mexico, feel the city vibe, and not feel isolated like you sometimes do at large luxury resorts. You truly get the best of both worlds: luxury inside, real Mexico just steps away.
One thing I do want to mention is the entertainment. At least the Caribbean show was definitely not family-friendly. I genuinely felt like I had accidentally taken my son to a strip club, which made me hesitant to bring him to any of the other shows afterward. That’s something the hotel could absolutely improve.
Overall, we had a beautiful time. My son loved the kids’ program, and despite a few drawbacks, we would definitely come back again.
Kevor Dale
I am writing this review to warn future guests about a serious safety issue we experienced during our stay at Playacar All-Inclusive Resort.
My girlfriend and I booked the Rio Secreto Riviera Maya excursion directly through the hotel. Before purchasing, we clearly asked the hotel staff member selling the activity:
“Do you need to know how to swim to do this excursion?”
We specifically explained that neither of us knows how to swim.
The staff member told us no, and said the water would only reach approximately chest height. Based on that information, we felt safe booking the activity.
Once inside the cave, we reached a section where our feet could no longer touch the ground and swimming was required.
Thankfully, the tour guide and several people in our group helped us get through the deep-water section by guiding and supporting us. This experience could have been difficult and frightening, but their assistance made it manageable.
To be clear, the excursion company and tour guides were excellent — professional, calm, and supportive throughout the experience.
The issue lies entirely with the hotel staff who provided incorrect safety information. Had we been told that swimming would be required at certain points, we would not have booked this excursion.
This was not a minor misunderstanding — it was a safety concern. The staff member could have easily said:
“If you don’t know how to swim, I would not recommend water-based excursions.”
Instead, we were given misinformation that put us in an uncomfortable and potentially unsafe situation.
I strongly urge the hotel to ensure staff provide accurate and honest information, especially when selling excursions involving deep water.
Guests should be able to make informed decisions about their safety.
(Update in response to the hotel’s reply):
Thank you for your response.
I want to clarify that my concern was not about the excursion provider or the guides, who were professional and very helpful throughout the experience.
My concern is specifically regarding the information provided by the hotel staff at the time of booking. We clearly asked whether swimming was required, as neither of us knows how to swim, and were told that it was not necessary and that the water would only reach chest height.
While I understand the excursion is operated by an external company, the information we relied on came directly from the hotel representative selling the activity. Had we been informed that swimming would be required in certain areas, we would not have booked it.
I did not raise the issue during my stay because the tour guides and other guests assisted us safely through the experience, and we chose to focus on enjoying the remainder of our vacation.
My intention in sharing this review is simply to encourage clearer communication so future guests can make fully informed decisions regarding water-based excursions.
ענבל חייל
Our stay did not reflect the standards we associate with a luxury all-inclusive resort.
Cleanliness in the common areas and in the room was inconsistent, and we often noticed dishes left in the hallways. At the pool, most seating was reserved for members, and assistance from staff was minimal.
After raising our concerns, we chose to leave early
We hope the hotel takes steps to improve guest experience and overall service quality.
Derek Lorbiecki
Wonderful resort, location, staff, food, and rooms, would recommend to anyone without hesitation. My wife and I had a great time relaxing by the pool or by the ocean on the plentiful recliners, while the kids really enjoyed the activities and being able to sneak up to the coffee shop for sweets whenever they wanted! Beautiful, clean grounds, and the staff were incredibly welcoming and fun! I liked that it was smaller than other resorts I have stayed at and felt far more relaxed than others. Special shout out to the staff at the pool bar and grill who were hustling all day and to Sebastian, the resort photographer who gave us the best (and most fun) family photos we have had in 25 years together. We have already booked our stay for next year!
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4.5
Google reviews (3335)
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The magnificent adults-only Sandals South Coast resort is the perfect place to enjoy a magical getaway in the warm Jamaican sun. Its stunning accommodation is furnished to perfection and comes with a host of impressive facilities and extras - for...
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4.5
Google reviews (3335)
Holli Jo
We LOVE SSC. The ride there is a little rough for those who get car sick. Hiring a private driver helps. The resort is so spread out that it never feels crowded. The staff is always friendly. The grounds are stunning and there are plenty of palapas along the beach that people don’t have to fight over chairs. And I love how long the beach is, so guests are not right on top of each other. Some people complain about the seagrass, but it’s a natural habitat and there is a great swimming area down past the bungalows.
Delsie Karakura
Best place ever! The resort is nice, but the stay was exceptional and unique mostly because of amazing staff such as Kenardo who was the most welcoming. I had just arrived and he made sure to make us feel at home and welcomed! Kayan was a sweetheart and the best singer ever! The rooms are very beautiful too and very clean. The food is good because of the option
Melinda Hall
We went to Sandals South Coast as part of a pickleball group. The entire experience was top notch. The room was clean, spacious, comfortable, and had a great view of the ocean. We enjoyed breakfast on our private balcony every morning. The pickleball was well organized with great coaching. The choices for food allowed us to try different types of cuisine. Every staff member was friendly and helpful. The pool was great. There were many activities and entertainment opportunities. Great place! Highly recommended.
Karen Whiteaker
Yeah Mon!! Sandals South Coast is amazing! This was our first time at a Sandals and also first time at even an all inclusive. The rooms, pools, landscape, beaches are all perfectly maintained. The staff is welcoming and accommodating. We enjoyed Shavia's games on the beach and her karaoke night!! She is so charming and so much fun. Tammy and Tajay at Sushi by the Sea are the most amazing servers. And Damine at the Dive Shop is the best dive instructor, as he did our refresher SCUBA course and took us on two dives. We had not been diving in years and were a bit apprehensive but really wanted to do it. He was so patient and calming and understood exactly the instruction we needed to allow us to enjoy diving again!! We highly recommend it and will return again one day.
Diane DiTomasso
My twin and I went for our 50 th birthday with our husband and boyfriend 9/27-10/4/2025 and we had the best time ever!! THANK YOU SANDALS! The resort is beautiful.
We had the room with the outdoor tub ( my fav)
EVERYONE is super friendly and great service which means a lot!
Pretty good food throughout the resort and the drinks were good and strong not weak at all.
We went on the catamaran to pelican island and I highly recommend it. It was so much fun.
Beach was beautiful ! Pool bars were fun!
WE WILL BE BACK!
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4.2
Google reviews (6532)
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With a showstopping beachfront location and an array of activities to enjoy, the all-inclusive Moon Palace Jamaica is a Caribbean holiday sanctuary that you simply can’t ignore. Prepare yourselves to be captivated by not just the luxurious...
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*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.
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4.2
Google reviews (6532)
A Edwards
I enjoyed my stay immensely. Unfortunately, I had to go back to the front desk 3 times after check-in because my key would not unlock my room door. After almost two hours of the back and forth, I asked them to change my room which they willingly did. My view was breathtaking with overlooking the ocean and the tropical island in the background.The service overall at Moon Palace is excellent. All staff smiled and offered assistance without me asking. The entire staff at the Sushi Bar were attentive and pleasant. Luiso, Line Cook A Kitchen and Rohan, Line Cook C Kitchen are excellent at what they do. Thank you both for turning around my dining experience at the buffet. There's a coffee bar open 24 hours with an assortment of coffees and treats. The highlight of my stay was visiting the O Spa for a treatment. Top tier service at the spa. Definitely world- class by far. I look forward to visiting again soon as I'm planning a ladies spa getaway sometime in June.
Shantayah Hunter
Overall my party and I had a good time.. The day after checkin was a little disappointing but the rest of the staff made up for it afterwards. Let me start by saying Trudy, Subrina, and Lawrence (who work for the palace members section of the resort) was extraordinary. They are great at their job and I wouldn't expect anything less. But Subrina and Lawrence's supervisor was very nasty and disrespectful for no reason. I promised Trudy 90 minutes of my time to take a tour of the members section of the resort. Subrina and Lawrence did a great job with explaining everything and the financial benefit. After one hour and forty five minutes, i decided not to move forward. They continue to try and persuade me. Because they were nice I stayed and entertained them. Two hours went by, my partner decided to leave because he wanted to start enjoying his vacation. They begged me to bring him back and I told them he wasn't coming back. The supervisor came over very nasty and preceded to tell me that my partner needed to comeback and sign something. He was so rude, I got up and went to find my party, so I could start enjoying my vacation. I was so disappointed with how he treated me. Again, to be clear Trudy, Subrina, and Lawrence were great.
I didn't have any other issues after that experience. I can't remember everyones name that were extraordinary to us but I will try.. Kamena (Pier 8), Tameka (server on the beach), Tanika (server at Jerk hut), Chef Eli (Momo), Clayton, Shane, Miguel, Rashaun, and Andre (bartender/servers. These individuals made our trip the best. The kindness was something that you can't fake... I appreciate all that the majority of the staff did for my family and I. I will never forget this! Thanks Moon Palace!
Carla Ouellette
Overall the location and the resort was very nice. Food was good and lunch options were great. Dinner options were somewhat limited as it was very difficult to get reservations. One or two more restaurants would have been appreciated for more variety. Rooms and views were very nice. The options of excursions was convenient. The constant sales pitches though were overwhelming. They never stopped literally from check in until check out and are somewhat intrusive. If a guest says they are not interested it should stop there. Pools could use some updating along with the shows and daily entertainment for kids.
Mz Gogetta
Moon Palace is a beautiful resort. The rooms were clean and all of the staff were polite. The food was okay. The spa was AMAZING!!! The only con is the constant request to sign up for Palace Elite and other hotel offers. The rank for my overall experience is a 9 out of 10.
Shawn’Quavia Lowman
This was my first vacation ever and overall I enjoyed every bit of it! The staff was super nice overly nice they treated me like royalty I wish I can thank them all on here ( thank
You Montgomery you made my last night special & thank you Andrew the bar tender for making me a special mango drink, thank
you Kemarolo Belonoe for making my rare drink and washing your hands after every drink making!!) overall this is the place you want to come when you want a great relaxing vacation.!! Good food they changed the menu every day, I love how the staff made sure we had everything we needed and more. I had such a ball I haven’t even turned the tv on at all. Don’t get me started on the room and the view I was truly lucky to see such a beautiful view! The bed is sooooo comfortable I had the best sleep of my life. I will be back moon palace Jamaica!!
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4.6
Google reviews (99)
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Little Good Harbour sits in a quiet fishing village on Barbados’ northwest coast, where colonial-style cottages are tucked among lush gardens beside a calm stretch of beach. Guests can unwind across two tranquil pools, a serene spa and relaxed...
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4.6
Google reviews (99)
L H
We really liked this hotel. Separated from the beach by a road but only a minute away.
The rooms were fantastic. We had the one bed villa with living space below with fridge and some cooking - microwave, toaster, kettle. Upstairs was the bed and bathroom. Great walk in shower. A/C plus fan upstairs and fan downstairs. Perfect since great to be in fresh air but colder refuge at night. There was a porch with chairs and table as well.
Two pools we used the small one which was under shade and pretty much had it to ourselves. Loved the pool.
One of the highlights is that whilst check out was at 12 and our airport pick up not until 4 you could use the facilities - pool, beach etc. - and they had a hospitality suite you could use before leaving for the airport to shower and change for flight. It had sofas, gym equipment and an amazing shower. We had been a bit concerned about having to go to the airport hot and sweaty but this worked brilliantly.
No hesitation recommending. One minor thing just to be aware is that there a road along the front. Could hear cars and buses from the small pool but not room or bigger pool and quick crossing of the road and you are at their amazing restaurant, The Fish Pot and the beach. Road did not affect us at all but it was a surprise thus sharing
Lotte Spencer
We have just returned from the most incredible week at Little Good Harbour. The whole property is beautiful, relaxed and luxurious at the same time - we had the gorgeous Voyager apartment ensuring the teenagers had their own rooms and bathrooms. Everyone is wonderfully welcoming, food is beautiful at the Fish Pot and the beach and sea are gorgeous. We did some great snorkeling. We will absolutely be back!
Avery Allen
I stayed at Little Good Harbour in July of 2025. It was exceptional! Our place was clean and stocked with everything you might need. What really made our stay exceptional was the staff. They were so kind and arranged our groceries, transportation, meals, and beach trips for us. They truly went above and beyond to ensure we had the best vacation. I cannot recommend Little Good Harbour enough and can’t wait to visit again!
Stephen Hecht
We are just leaving Little Good Harbour and felt compelled to leave an excellent review.
From the moment we arrived, we were welcomed by Ian, who is perfectly suited to lead the guest experience. He truly does whatever it takes — from carrying our heavy suitcases to warmly welcoming us each day at the Fish Pot restaurant. His care and attention set the tone for the entire stay.
The Fish Pot deserves special mention. My wife and I enjoyed the most wonderful breakfasts, lunches, and dinners there. Every member of the restaurant team had a genuine can-do attitude. One example says it all: when we asked if the cod in the fish and chips could be replaced with the catch of the day — snapper — the answer was an easy “yes.” It turned out to be the best fish and chips I’ve ever had.
Culture clearly starts at the top. Owner Andrew ensures that every guest feels welcome and cared for. On the day of our departure — his day off — he came in to help out, including carrying our luggage down the stairs. That kind of leadership makes a real difference.
Our accommodation was a very comfortable two-storey suite, beautifully equipped with a full kitchen and living area on the ground floor, a dining table on our porch, and an upstairs bedroom with a balcony and lovely sea view. Everything we needed was there.
The beach and snorkeling were another highlight. There’s a floating dock that makes it easy to snorkel right off the beach, with an impressive variety of fish and reef only about 100 feet away. We especially appreciated that there were very few boats nearby, unlike many other beaches on the island — it felt peaceful and safe.
We truly loved our stay and are already looking forward to returning.
Zoé Laporte
We had an amazing stay at Little Gourd Harbor. The staff were exceptionally attentive and genuinely kind. We highly recommend this hotel! The rooms are stunning, the restaurant is delicious, and the beach is absolutely perfect.
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As soon as you enter the glamour of the Secrets Tides Punta Cana, be prepared to immerse yourself in a world of opulence, where endless opportunities for relaxation, rejuvenation, and indulgence await. With expansive infinity pools, a world-class spa,...
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4.4
Google reviews (324)
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Embrace sun-drenched island luxury in the Caribbean with a scintillating all-inclusive holiday at The Abidah by Accra Barbados. Looking out over the crystal-clear water of Enterprise Bay, this stylish adults-only resort provides an idyllic haven where...
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4.4
Google reviews (324)
Krish S
We were greeted by Niki on day one. Very nice lady who changed a room for us due to a faulty hot tub. Mornings we were met with amazing bar service and jokes with Andreah, the breakfast and lunch staff were very nice and accommodating. I require gluten free food due to coeliac disease and this was no challenge for Sanchia who already knew what I could have without being asked, she’s an absolute credit to this hotel. The rooms very very nice, with jacuzzis. The hotel was very clean with good music playing all the time. The pool was smaller than expected but was still very nice. The best part of the hotel was its staff. All very friendly and accommodating, and also a lot of fun. Shout out to Christina (waitress), Rico and Tyrel (bar staff) for amazing service.
Location was great near enterprise beach, short walk to Oistins (for fish fry). Short car ride to Bridgetown.
Adam Guscott
Just returned from a 10 day stay here and it was excellent. Location is by (imo) the best more quieter beach on the island, it’s stunning. Food was good, service was always very good . We went for my wife’s 40th birthday and the hotel did not disappoint . You can book a free trip over to the sister hotel which is on a bigger beach and has a larger pool. If you’re all inclusive you can also eat there at no extra charge . We did this for one day and was a nice change. Hotel is actually a 10 min walk from the Oistin fish fry which is a must every Friday eve where basically everyone on the island goes. The only reasons I’m giving 4/5 is the aircon and hot tub had faults and the place in general could just do with a revamp as looks a little tired. That said , I would fully book here again. Special thanks to the cleaners who were all lovely (all locals are actually awesome) and Rhianna our fav waitress, she was just brilliant and an absolute riot ! 😂
Camille Williams
2nd stay at Abidah and my husband and I both love it. Great location. Favourite beach nearby and courteous, friendly staff. The food is quite tasty and the overall atmosphere is quiet and restful. The rooms are modern and immaculately clean. The one major drawback for us on both our stays (4 years apart) is the elevator being down for almost the entire stay and having to walk 4 flights of stairs coming and going. I often wondered if there were elderly guests who couldn’t have managed, what then? And we were never given any complimentary service as compensation for this tiresome inconvenience. That was quite disappointing and a subtraction from the overall service for us. Would we stay again? Probably but would definitely give up the great upper floor view in lieu of a lower floor just in case the elevator goes out again.
Ken Lydford
Our week at Abidah left us full of praise and commendation. We chose Abidah for its size, features and location. We came to the resort with reasonable expectations. To our surprise and delight; Abidah exceeded every expectation and over-delivered on every aspect of our stay. Rooms are generous, clean, and well-equipped. Beach is quieter and somewhat private compared to larger resorts, yet beautiful, sandy, with crystal clear water. Pool is clean, convenient, and well-equipped. To us; Abidah excels in client service. Our experience with the front desk and food service was exemplary. With only 40 rooms, dining was never crowded. Food was plentiful, interesting, and very tasty every day. There were themed nights as well. The dining room staff excelled in creating that “at home” feeling. We fully expected to eat out at restaurants but never did because of the quality and camaraderie. Joy, a senior member of the staff, gave us great advice on where to go on the island and most importantly, how to get there. Joy brought joy to our day, every day. Bus and cab service was readily available nearby or directly from the resort. Front desk was great at arranging day trips. Barbados is; by any description; a warm and welcoming nation that embraces tourists with open arms. Our visit to the island was exceptional thanks to Abidah, its great staff, and winning attitude to guests. We will definitely return.
Lynne Ashley
Wow! What a hidden gem! Been to Barbados two times before at different properties. This place far exceeds any other hotel. The food, people who work here, and the views amazing. Everyone treats you like family and is so warm and welcoming. Short two minute walk to be on the beach. Special shout out to JaLisa Dre and Tyrell. Drinks are strong and get you where you want to be! Having my own jacuzzi was a special treat as well. Pool area is small, but I had no problem laying out for 6 days. I’m actually sad to leave this wonderful place. The room is huge. There are no gift shops around, and the spa was closed all week. Oistens is nearby though. Wish they had the a la cart menu like their website says, but it was buffet every meal. I found my new hotel to stay in when I visit Barbados again. If you haven’t been November is perfect weather wise! Can’t reccomend this place enough.
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4.2
Google reviews (285)
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A blissful escape in the Caribbean sunshine awaits at The Soco Hotel, a luxurious all-inclusive haven in the charming Barbados beach resort of Hastings. This ultra-modern adults-only boutique abode features exquisite accommodation with magnificent...
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4.2
Google reviews (285)
Andy Hamilton
Amazingly friendly hotel right on the beach. Perfect location. Very quiet and relaxing vibe. The staff all know you by name and go the extra mile to be helpful and nothing was too much trouble for them
Joanne Douglas
Just back from a 10 night stay at The Soco Hotel. Let start with the good bits...
Waiting staff are fantastic, nothing to much trouble, friendly, polite and amazing.
Bar staff, again fantastic service from Zac, Shane and Michelle, kept the drinks coming and remembered your tipple A good selection of drinks and cocktails...although sometimes ran out of a few bits..but usually replenished next day.
Location, right on the sea with a small beach access with loungers and parasols. Right on the end of the boardwalk which is fantastic for a stroll along to other beaches, shops, restaurants and bars. Good location for jumping on a bus to explore other areas.
Pool area, ample pool for the size of the hotel, seating areas with sunbeds around the pool...possibly need a few more during busy times. Perfect for a dip to cool off.
Food, good selection for lunch and dinner, all well prepared and fresh, afternoon tea also served but personally not required though, seems a waste. 3 course at lunch time may also be a bit much but delicious all the same.
Now for the not so good bits:
Hotel is a little dated, fixtures and fittings are a bit tired, doors to rooms in a shabby state, lampshades in the room are dirty, furniture used as bedside tables also grubby as was the couch, grouting in the bathroom could do with a good scrub.
No lift so be prepared for stairs, which are also narrow.
At the start of our stay we were disappointed to day the least, but once having met the staff, other guests and eaten, the positives outweighed the negatives.. but for the cost of this hotel I would expect a little more attention to detail with the rooms etc.
JOHN STRAUGHAN
I stayed here Xmas 2025 till after the new year, the Hotel staff are 11/10, just great and can not do enough.
The food we had for ten days was faultless and there was Breakfast, Dinner, Afternoon tea and Evening meal all with plenty to choose from and freshly made. The Girls serving were great and Shane and Zac on the bar amazing.
The Hotel could do with a little freshen up and a few bits and bobs but all in all the staff and food more than made up for that.
Thanks to you all and hope very much to visit again soon.
CJ Johnson
Absolutely loved this beachfront hotel! Clean, stylish rooms with stunning ocean views, steps away from the sand. Friendly staff, great service, and a relaxing atmosphere made it the perfect getaway. Would definitely return!
Margaret Mulvey
We've just returned from our first trip to Barbados and stayed at The SoCo, it was brilliant! The staff are amazing and particular mention must go to Michelle (for being a lovely host and for the fabulous rum tasting 😀) Shane on the bar for keeping us entertained with his music and singing, Zach on the bar, for his lovely smile and cheeky comments, Ayeesh and Shakeela in the Restaurant, always smiling and friendly. We loved that it only had 24 rooms which made getting to know other guests really easy. we met some great characters. The room was a good size, bed really comfortable, lots of storage and great views over the ocean. It would have been handy to have a mirror near a plugsocket in the bedroom area though. The food was great, cooked to order, fresh and hot. Menu changed every 2 or 3 days. Breakfast menu could do with a change of dishes every few days too as became a bit samey.
Great location, boardwalk along the sea front up to Rockley Bay. There are a few bars and restaurants along there if you fancied a change of scenery. There's a small beach with sunbeds but you can carry on walking for up the beach and find some lovely spots to put your beach towel. More sunbeds needed around the pool maybe removing some of the casual seating as this wasn't used often.
The hotel does need a little TLC in some areas, restaurant needs brightening up, corridors need painting, sunbeds need replacing and maybe a coffee machine in the bar area would be good addition. These are only observations and I hope the owners take note as you've got an absolute gem and we would definitely stay again and totally recommend it to others.
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4.4
Google reviews (16656)
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Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury...
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*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.
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*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.
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4.4
Google reviews (16656)
nilu patel
Writing this while currently in resort. Good thing is golf carts, service at the pool side. Everything else is worst, avoid this place as much as possible.
Rooms are not great, pretty old property. Yesterday there was water break in the room, they change the room and reprogrammed our keys for new room. After reaching to room our keys not working. They took 35 mins to send someone who again struggle to open initially. After multiple calls by him to office he was finally open it. The staff who was here didn’t know English so against communication was challenge . The staff who was picking phone hangs in two mins, transfer call to front desk, no one there to pick. Chatted in the app for no help. They said manager will call back but no one actually did. Note front desk is not near you have to go lobby by golf cart. Overall still unsure about not being locked out.
Good cart staff good. House keeping is very good. Front desk is very unwelcoming. Most of staff not able to speak English so you had to use phone to translate.
Food is below average (vegetarian options). Room credit is not useful anywhere. Give you an example spa only use 50 while without credit you get 40% discount which better. Overall credit is a trap. They can infect give you any amount as credit but you can’t use it.
I am not going to stay in palace properties any where. Take your decision informed.
Update: It got worse asking question at front desk led to scare. Went to public relation team already. While lock works great today evening thank god. Not much help.
Greg
Everyone that worked there that we spoke to and everything was amazing.
Veronica at the front desk made our day but extended our checkout time fast and easy. Gabriella at Cusco and Caribea who made us amazing omelettes, eggs and huevos rancheros....kudos to you!
Raul, Rosa, Beatriz, Itzel and folks at the Olympic pool are attentive and are great to see daily.
Alexander at Carvao is amazing and very informative. Diego, the chef at Momo Teppan was hilarious and highly recommended for a great laugh.
Our first time at this resort was worth it and we will be back. Thank you for the great holiday Moon Palace!!!!
Yaman Khan
We had a great stay at Moon Palace Sunshine. The resort is beautiful, clean, and very well maintained, with a lively yet relaxing atmosphere. The rooms were comfortable, the service was excellent, and the staff consistently went out of their way to make our stay enjoyable.
One thing to note is that reservations for most of the restaurants can be difficult to secure, especially during busy periods, so planning ahead is important. Once we were able to dine, the food quality and variety were very good.
Overall, Moon Palace Sunshine is a fantastic resort with great amenities and service, and we would happily recommend it.
Laura Bjelogrlic
We just returned from a wonderful vacation at The Grand! Valeria from the front desk was incredibly helpful accommodating a picky Mom with what was an unsatisfactory guest room upon check-in. I was quite displeased with our first floor handicapped accessible room and Valeria went above and beyond to accommodate myself and our family. She deserves huge accolades for her patience and kindness making sure we were pleased with our room! It helped set the tone for what was a fantastic vacation. Despite unseasonably cool weather, the incredibly heated wellness pool was a dream. We could be comfortable swimming all day. It was very appreciated! The activity pool is unfortunately not heated. Sadly, because of this, we found it just too chilly to partake in the water sports we would have ordinarily participated in on a daily basis. We still found many ways to enjoy the day both in and out of the pools. The attendant working the flow-rider was incredibly helpful with a "surfing" lesson for my son. A highlight for sure! We had really great food- a few misses along the way but that is to be expected even at the best of places. Service was wonderful, our room cleaned every day- both in the morning and in the evening. That was so appreciated. What you read about the beach is unfortunately true...the sand is lovely and the beach extensive and wonderful to walk, the water itself is a bit churned-up. It's not the crystal water you expect when in the Caribbean but don't let that stop you from enjoying this lovely resort. It was a fantastic week and hope to be back again in the future!
Ashley Krystelle Gallagher-Chapa
Our stay was deeply frustrating from the moment we arrived. We checked in at 3:30 PM, yet the check-in process took hours, and we were not able to see the resort until dinner which was at 8:00 PM. To make matters worse, the resort ran out of pull-out beds for minors, forcing my husband and me to sleep sideways on a bed that was too small, with our feet hanging off.
From the start, getting a straight answer to even one question required speaking with multiple staff members. We were repeatedly passed from person to person, often receiving conflicting information, which resulted in significant wasted time.
We were also told we needed to pay $200 per person a day for a water park day pass or we could attend a timeshare presentation. We were assured this presentation would take 90 minutes; it lasted four hours. When we declined the timeshare, we were repeatedly sent to different representatives and were not allowed to leave until we signed paperwork—paperwork that took an excessive amount of time to be brought to us by multiple people. Then as we’re leaving they’re still following us trying to sell us 60% off.
After finally leaving, we were sent to three different locations just to obtain the day pass. By that point, half the day was already gone. We later discovered that the staff member who checked us in never made the dinner reservations he claimed he had, resulting in even more time wasted sitting in the lobby.
Transportation throughout the resort is overly complicated and inefficient. The buses were fine but the golf cart situation is not ideal. Navigating between the lobby, our room, and other areas of the property required excessive walking and long waits for golf carts, which often took an unreasonable amount of time to arrive. As a result, my feet were sore every day from the constant walking and one of our dinner reservations were almost canceled.
We were also required to switch rooms with my sister over the bed situation. When the rooms were reassigned, no one had access to them after they said they reactivated our wrist bands, causing even more back-and-forth travel to the lobby to resolve the issue. Despite the delays and constant movement, we consistently returned to rooms that had not been cleaned.
Additional issues included:
• Limited towel availability
• Slow and inconsistent service
• No ability to select our room at booking or check in
• Resort credit that was misleading and unusable for many advertised options
To be fair, the New Year’s Eve show was excellent and very well planned, and while the buffet was below par, the specialty restaurants offered genuinely amazing food.
But good luck finding a spot at the pools!
We have stayed at over a dozen resorts in Cancun, and this was by far the worst experience we’ve had overall. A vacation should be relaxing—not spent waiting, walking, and resolving preventable problems. Unfortunately, this resort failed to meet even basic expectations.
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4.5
Google reviews (1266)
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Create magical memories to last a lifetime with a wondrous tropical holiday at the adults-only Couples San Souci, located in Ocho Rios on the paradise island of Jamaica. With the azure Caribbean Sea on your doorstep, where better to enjoy the perfect...
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4.5
Google reviews (1266)
Marc D
We had a great experience at Couples San Souci as first timers at a Couples resort. Even though Jamaica had recently had the cat 5 hurricane, you wouldn't have known it at the resort. They did an awesome clean up. Service was excellent and the food was very good. We spent all our days at the au natural pool and beach and thoroughly enjoyed the experience. My only suggestion to Couples would be to take better control of the activities at the au natural pool as there were several repeaters as a group that played pool volleyball all afternoon essentially taking up most of the pool when pool volleyball was only supposed to be for an hour. Some folks would also prefer to float in the pool or just socialize and it was more difficult with volleyball going on all afternoon. . Also if you were laying on the pool chairs on the pool deck you were at risk of being hit with the ball. The resort could also come up with some more creative activities or contests for couples rather than just trivia and have resort merch. as prizes. Overall we had a great experience and will return.
KR Travel
Where do I start? This resort is advertised as a 5 star property and it would be generous giving it a 3. The resort is old and tired and badly in need of upgrades.
To start with a few positives: airport pick up was organized with no issues.(be prepared for a 2 hour drive in traffic). Check in was very welcoming and organized including luggage delivery to our room. Our king size bed was very comfortable. The grounds are absolutely spectacular and well kept. For the most part staff were wonderful. Carol who makes the breakfast omelettes is a joy!
New Year’s Eve celebrations were fabulous and very well done. The cocktail party, main event and entertainment were extraordinary despite the weather not cooperating.
The Bella Vista restaurant was consistently good with wonderful service.
Now for the negatives: we expected so much more of the buildings, pools, beach and food after looking at the pics on their website.
The buildings are tired and in need of renovations. Our room needed a deep clean right down to mildew in the shower.
When you reserve you get an email as to what you would like stocked in your complimentary mini bar. When we arrived our choices were not present. We reached out to the front desk, we used their app, we spoke to beverage staff and finally the day before we left we were able to get some of what we requested. Unfortunately some of the bottles had been previously opened so therefore we did not consume them for obvious reasons.
We mostly used the AN pool and beach. The pool and hot tub maintenance were lacking. Most days you could not see through the cloudy water to the bottom of the hot tub. The lounge chairs are equipped with floatie type pads. They were filthy and covered in mildew. The pool bar always ran out of plastic glasses. By mid day everything was served in a tumbler including wine. The selection of drinks were limited when they ran out of stock and there were no non alcohol beers to be had. The beach was intermittently raked but garbage persisted in the sand.
Food: breakfast is served buffet style with an omelette station in Palazzina.
It is repetitious and unless you get an omelette items in the chafing dishes are lukewarm at best. It is the same food daily. Staff don’t work as a team. You may get a coffee cup when you sit down but getting it filled with coffee is another story.
The higher end Casanova restaurant was a total disappointment. The menu is fabulous and the food is tasty; however, the food was consistently cold and the service was either slow or non existent. The restaurant was consistently obviously short staffed.
The gym is small and cramped due to it being relocated as the original facility has structural damage. This is understandable however the equipment is very dated and needs to be replaced.
Most of the issues we encountered were brought up to senior staff yet after an 8 day stay we noticed no improvement to even the basic issues.
This resort was a very expensive 3 star experience. Overall it is a one and done for us.
P M
I have very mixed feelings about this resort, as it has a lot of potential but is unfortunately mismanaged and you notice it mostly in the staff’s behaviour.
Positive: the setting is beautiful and I loved that the resort is small and broken up into different parts so people are not crammed together in one space. I actually thought the food was good, maybe it was a bit repetitive but it was always fresh and plenty of options and very good quality at both restaurants (Bella Vista and Casanova). The ladies in the SPA were amazing and we went for three massages while we were there. There’s plenty of activities. People complaint about the small beach but I thought it was completely fine for the size of the resort. We were also happy with the daily cleaning and turn down service. Another very positive person was the lady at the omelette station (Carol) and the ladies at the Java Cafe - they made my day every morning. Super positive was also Zuki the tennis coach.
Negative: most of the staff were lazy, inattentive, seemed unbothered and almost annoyed they had to be there. If they spoke to you it was with attitude, many never smiled and especially at the restaurants they were speaking at you and not to you. In general service at the Palazzina restaurant was so slow - multiple times we had to wait for two cappuccinos for over 30 minutes despite repeatedly reminding the staff. At the Casanova restaurant some of the staff were just rude and why doesn’t anybody ever smile? I don’t know if that’s an attitude problem or if they have never been trained in proper service. The drinks at the pool bar were poor and inconsistent - depending on the person mixing them you could get two completely different drinks when ordering the same thing. The room had a musty smell and our clothes started smelling funny as well. AC gave up on the last day. And the best thing that happened was when they decided to spray a chemical against mosquitos that is as heavy as smoke from a fire and smells very badly and they decided to start spraying at 6pm while guests were walking around the resort - we had to run away from the fog not to inhale it and all reception had to say was “it’s fine”. It’s not fine, my eyes started burning and this could cause a major attack in people who suffer from asthma. I understand you need to spray but INFORM your guests beforehand or spray at midnight not when guests are out and about for sunset drinks.
In general whenever interacting with most of the staff it just felt like we were a burden to them and they couldn’t be bothered. Of course this doesn’t apply to all the staff, there was some hard working and attentive individuals who seemed to take pride in their job. We still enjoyed our stay but mostly because of the scenery, the weather, the food and the nice people we met there but we definitely wouldn’t come back and under these circumstances I wouldn’t recommend this resort to anybody as it doesn’t live up to a 5 star resort.
Natalie Chastenay Rinschler
My husband and I stayed for 4 nights. We did not care for this place at all. The rooms are minimalistic and lack detail and design. Our air conditioning went out twice and we almost didn’t get into another room. There was nothing quick about the service or sense of urgency of moving us. Cups and dishes were left throughout the campus during our stay with lack of attention to cleanliness on the property. The attendant at the bar at the upstairs pool overlooking the ocean was hardly to be found. The all inclusive meals were very basic and did not seem fresh. I had mold on the bread of my hamburger at the food cafe down by the private beach area. The tables around the beach chairs sat with empty drink cups stacked with no one tending to clean up.
We will not be back and I do not recommend.
The only good thing about this place was the beautiful outside structure of the resort and the views of the ocean.
Abigail Dunk-Brown
Overall Rating: ⭐️⭐️⭐️⭐️⭐️⭐️ (6/10)
This hotel has the potential to be amazing, but it falls short in several areas. The property itself is beautiful, with lush landscaping and well-kept grounds, but be prepared for a lot of walking. The rooms are very spread out, and some buildings are quite far from the restaurants, pools, and main amenities, which can get frustrating in the heat.
This resort is definitely more suited for older couples than younger travelers. There’s very little entertainment, and the overall vibe is very quiet. If you’re looking for a lively atmosphere or activities, this isn’t the place.
One of the biggest disappointments was the beach, it wasn’t swimmable at all because of the heavy seaweed buildup. Unfortunately, the pools weren’t much better. Most of them had insects, leaves, and debris floating around, and they just didn’t feel clean or inviting.
Food-wise, I’d give it another 6/10. The grill was the best restaurant on the property, but avoid the hotdog. They do offer an international night with dishes from different countries, which was actually a fun experience and one of the highlights of the stay.
The staff was a mixed bag. I encountered a few rude employees, but overall, most of the staff were friendly. The housekeepers especially were outstanding, definitely a 10/10. They were kind, attentive, and consistently did a great job.
This hotel could be a lovely getaway for the right kind of traveler, but for me, it was just okay. With cleaner pools, a swimmable beach, and more entertainment options, it would be much more enjoyable
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Discover the enchantment of Mexico at Generations Riviera Maya. Nestled in the heart of Riviera Maya, this resort invites you to immerse yourself in the warmth of the Mexican Caribbean, promising a memorable family vacation. With its unique setting,...
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4.2
Google reviews (356)
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Experience Barbados with a luxury Caribbean holiday at The Sands. Within walking distance of the famous St Lawrence Gap, this exquisite hotel is an ideal choice for anyone seeking a taste of paradise. Guests can make themselves at home in modern...
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4.2
Google reviews (356)
Craig Turner Russell
We stayed in room 69 at the sands, the room was spacious with kitchen, dining, ensuite and sitting area close and the hotel staff did everything to ensure my partner and two boys were comfortable. We were offered a complimentary upgrade, on the ground floor which helped since we had a buggy.
Jackie in guest services supported us getting a car, arranging family friendly trips and loads of advice to ensure we made the most our our time in Barbados.
The restaurant and hotel staff were great ensuring the room was clean and we're very welcoming to my family. The food was great every night was different. The restaurant was right on the beach which was lovely.
Tyler Cocci
Very very small but cute hotel. One of the BEST beaches I have ever expierenced. I have been to almost a dozen islands, and very few places have compared to the beach at The Sands. If you are used to staying at even mid to small large scale resorts (think Royalton, Beaches, Riu, etc) - this will be a shock. One resteraunt, one bar, one pool. But the quality of each of those aspects was great. Lovely staff, lovely food and drinks, great large scale rooms. We had a 3 bedroom suite and it was extremly spacious. Overall, I would say I persoanlly prefer the larger resorts - but The Sands has something great on there hands here. I would return.
Susan Ingram
We love The Sands Barbados! We stayed December 2024 and again in Dec 2025.
Staff are friendly and kind. Rooms are clean and AC is great. Food is very good and main restaurant is organized, clean and inviting with beautiful views of the beach. Both a la carte and buffet is prepared to meet tourists needs, some traditional Bajan food during breakfast. Cocktails are amazing! Water and beach accessible, comfortable lounge chairs set up early with umbrellas. Hotel staff helpful for any tour bookings, car rentals etc...Only feedback for improvement is the service on the beach is hit or miss and sometimes in the dining room service is slow. I do highly recommend this all inclusive for couples or families. Meet people from all over the world.
Miguel Diaz
Fairly new hotel rebuilt in 2019.
Very modern construction formed of Suites with garden or Ocean views. Excellent location for Listing's and Bridgetown trips.
Beautiful reception area, swimming pool long of blonde shape leading to the Bar, Restaurant and a large white sandy beach surrendered by Palm trees. Plenty of sunbeds and umbrellas (never runs out).
Great food with superb variety.
Credit to their staff such as Orion, Jakeel, Thirstin, Destiny, Cyrelene, Steven, David, Gregory and many more that I can't remember their names but nevertheless as efficient as the above mentioned.
This was our 5th year in Barbados of those 3 years in the West Coast at The Club Barbados Resort and Spa.
Decided to try something closer to the Airport and the Capital, so we chose This hotel THE SANDS.
What a find, don't you worry we will be back.
When we find a place that fulfill every need we make it our HOME.
Leaving today, but not long to December 2026
J G
I’m not really sure how to review this place. If you want Spain with better beaches then this place is for you. And that’s the thing. One persons experience can be totally different from the next persons, but it’s a long line to the bar to work that out…..viva Costa Del Sol!!
We didn’t pay! 🤣 My parents did. So who are we to review?? As we smiled and nodded through this Lanzagroty experience? My family and I (Not my parents) are British expats from the North, living in the Caribbean, particularly, St. Lucia. But Barbados is the one island we’ve never been too. Always thinking it would put St Lucia to shame, albeit a bit more commercial…but impressive all the same.
It wasn’t. It was far worse than that. It’s just Benidorm with a nice beach. Apparently this experience cost £4600 for 5 nights without flights. My God, when you finally get a beer at the end of a long line you’ll find a guy who will look through you and not even make eye contact. The guy with a bun….on the off chance management read these reviews.
if you leave the place, which we did 3/5 dinners and lunches you will find decent restaurants in St. Laurence Gap, but I’m afraid it’s egg and chips in this place, only it will take you 20 minutes to get an egg and there’s no chips. Tiny portion all of miserably prepared food.
My daughters asked for a new key to our room, the one we had stopped working. Two young teenagers. Politely, not unpleasant girls, in any way…. The staff laughed at them. Literally, in a nasty way, and told them it would be $50usd for a replacement. It’s a good job my wife didn’t tell me about this story until after I left.
On Jan 1st, We literally got chased out of the dining area as they had, NO food left 🤣 I’m not making this up. It was 11AM. Brunch served all day….
For us, this place was disastrous and we are not snobs. I would find the hope in any situation. Clearly most guests have no expectations here.
I understand direct flights and lower cost airfares are an attraction to Barbados but don’t waste your money. The people are seriously rude, unpleasant and unhelpful.
Truthfully:
Rooms were actually spacious, beds comfortable and as you would expect for the price. However, whatever you do, don’t use the washing machine. That’s not allowed. We were told off. We’d done 2 weeks in Florida before turning up to this place so we had clothes to clean…… we were scolded for using it as apparently it’s only for the apartment owners. I thought I was in a hotel room not a timeshare lol 😂
Good luck
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4.7
Google reviews (5149)
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A divine mix of sophisticated accommodation, unparalleled tropical scenery and luxurious amenities make the adults-only Haven Riviera Cancun a sublime choice for an unforgettable Mexico holiday. Sitting beside a stunning stretch of soft white sand and...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (5149)
Roxanne Rupps
Part way through our trip and having a great time. Our butler Denisee has been wonderful at booking all of our dinners and room needs.
Mar with the entertainment team has led an aqua aerobics class yesterday and paddlers stretches in the pool this morning. She’s energized, patient and a great guide. I can’t believe I didn’t fall off the paddle board but she gave us tips to help us get comfy and regain balance if we lost it.
We enjoyed the hydro circuit that was included with our serenity package. We did upgrade to the longer version that came with a scalp massage.
Racquel McGill
Our stay at Haven Riviera Cancún was incredible, and a huge part of that was thanks to Luis, the pool concierge, and Julian at the Serenity Pool bar.
Luis went above and beyond every single day. He was attentive, professional, and genuinely kind—always making sure we were comfortable, set up with great seating, and had everything we needed before we even had to ask. His level of service truly elevated our pool experience and made us feel like VIP guests.
Julian at the Serenity Pool bar was just as outstanding. His drinks were perfectly made every time, and his friendly, upbeat personality made the atmosphere even more relaxing and fun. He remembered our preferences, kept the drinks flowing, and always greeted us with a smile. You can tell he takes pride in what he does, and it shows.
Because of Luis and Julian, the Serenity Pool became our favorite spot at the resort. Their exceptional service, warmth, and attention to detail are exactly what make Haven Riviera Cancún such a special place. We can’t wait to come back—and we hope to see them again!
Highly recommend this resort, and especially these two amazing team members. 🌴🍹
Joanna Pilipczuk
This resort is beautiful. Every table, room, bathroom, plant, restaurant, lamp and everything was picked out to the finest detail. The rooms are just as advertised and way more spacious than we expected.
The food was amazing with plenty of options. I was amazed the restaurant dinners were included with the price due to how amazing they were. Even the room service came with restaurant grade plating.
Everything felt high quality there. They had so many activities each day that we didn’t feel the need to even leave the resort.
The beach had seaweed, sure, but we didn’t even care because the rest of the resort was better than I could’ve imagined.
Kristine Jackson
Overall okay experience. The check in experience was a breeze.
The room was labeled as “partial ocean view” but you had to stand at the very edge of our balcony to see the ocean. The room was clean and had everything we needed.
The breakfast buffet had a good amount of options. The cafe was our go to for lunch. We tried 3 of the restaurants and the only one we did not like was the Italian one. I had a seafood risotto that had dried out mussels and clams. The texture was also so gritty.
Drinks were okay. Margaritas varied depending on which bartender was making them.
Also wait service at pool was hit or miss. Had a female server the first day was on it and had our drinks flowing. The next day we waited over 20 min for drinks and the male server brought drinks to the couple next to us within minutes. We ended up just getting drinks for ourselves at the bar before he came back and he seemed annoyed that we did that.
The beach was nothing to write home about. A lot of seaweed present but they had chairs and loungers if you just want to enjoy the ocean breeze. The pools were relaxing; main pool is more lively. If you want a chair or lounge bed get up early to secure one!!
The entertainment was hit or miss. But we did love doing salsa lessons, trivia, and karaoke with Mar! Live violinist was amazing. But the singer at the foam party was not my favorite.
KFD
We had an amazing 10 day stay at Haven Riviera. Everything was top rate including the food, service, house keeping and bar staff. All the staff we encountered were extremely friendly and eager to help. Special shout out to Degner the pool concierge as he was extremely attentive and helpful. Adrian and Maria at the lobby bar were also amazing. There are also two ladies named Sandra who deserve special praise. Sandra at the front desk graciously assisted us on several occasions with friendly efficiency. The service provided by Sandra at the buffet was noteworthy by her friendliness and ready smile. The only complaint we had was that the beach sea weed was never removed (I was advised that the hotel's tractor was broken down). Notwithstanding the beach issue, it was a wonderful vacation. Gracias to all the staff
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3.9
Google reviews (713)
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Immerse yourself in 5-star elegance, luxury and style at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only, a magnificent all-inclusive adults-only escape in beautiful Dickenson Bay. This dreamy getaway is surrounded by...
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3.9
Google reviews (713)
Neil Roache
Jan 31-Feb 10th stayed in Overwater water bungalow. Room was great! Perfect for relaxing and watching everything from your own private deck, that you jump right into the ocean and with infinitely pool. Disappointment was hammock was broken. But great location you can sit and relax or it's just a short walk to other pools and bars with more going on. Butlers were good and helpful with dinner, excursions, etc but I wish I didn't have ask them every day to restock bar and snacks or ice for room. Food and entertainment I thought was good. Was not impressed with special over water dinner location that you had to pay extra. We have traveled to 7 other caribbean islands and find this was one of our top locations but it was also more expensive but wife and I really enjoyed. Few issues, said transfer to and from airport was included but we ended up paying for a taxi to and from the airport! The other thing was at the entrance was this lighted sign with music playing and young girls in leather outfits that didn't cover much dancing around sign! Sorry but reminded me of some late 80's strip club girls girls! Didn't give me the impression we were going to 5 star hotel.
peter gonzalez
I had amazing birthday experience here at the Royalton Chic. From when I first came in Celine & Samila at the front desk was very friendly, Samuel the bellboy was amazing and great conversation, Syana (Sy) & Kiana life of the party ALL DAY EVERY DAY great energy great laughters just truly amazing those two, Myslyn at the buffet restaurant just a beautiful Gem and great conversation with her just a positive and amazing person she brightens up the room. Met Mario the head security and just a simple “how are you” can literally change your day. I had the absolute pleasure of meeting the higher management Seoma, Chantelle. Tavia & Ariel and everyone I mentioned above made my solo birthday experience feel so special and I thank everyone. From a simple good morning or how’s your day going literally made my day. Lisa & Jimblue at the coffee shop (insomnia) made sure to give me some great caffeine experience to allow me to do some work. Thank you everyone for the hospitality Can’t want to come back see you all SOON!! No complaints at all
Janay James
We had a really beautiful time in Antigua, and I want to start by highlighting the amazing staff members who truly made parts of this trip special.
Our butlers: Kurt, Rowan, Rae-Hanna, and Nicholas were absolutely incredible. Attentive, kind, professional, and always making sure we were taken care of. They are truly an asset to the resort. Shoutout to our favorite bartenders Joseph and Marlin who kept us lit and hydrated with great energy and top-tier service. The vibe team at the pool was fun and engaging, and Yoan made sure we were always stocked and comfortable. Also, Daniel, the yoga instructor, was phenomenal peaceful, grounding, and such a great way to start the day.
The food was great, we really enjoyed both the buffet and the steakhouse. Antigua itself is stunning, and the resort has so much potential.
Unfortunately, the customer service and policies around our group booking really fell short, especially for what’s positioned as a luxury resort.
The Royalton CHIC website clearly states that guests who book directly with the resort receive complimentary round-trip airport transportation. However, because we booked as a group of 20, we were told this incentive did not apply. I’ve never experienced a luxury hotel or resort where groups receive less than individual bookings, typically it’s the opposite. What made this worse was that the sales team claimed this was communicated “from inception,” yet it was not stated in any emails, texts, or our contract. There was also no solution offered. Ultimately, we found our own independent driver, who was more affordable, more accommodating, and easier to work with than the resort’s.
Additionally, we experienced a sudden and tragic death in our family the Monday before we arrived. Even after providing news articles and an obituary, the hotel still required one of my cousins to pay for two people in a single room. The lack of compassion and flexibility during such a sensitive moment was extremely disappointing.
There were also operational issues:
* One evening we had no butler, and despite calling for towels, we didn’t receive them until the following afternoon when housekeeping arrived.
* There is no easy way to access cash on the resort, and guests are expected to travel into town. Even then, cash advances seemed inconsistently approved.
Overall, while the staff on the ground (especially butlers, bartenders, and instructors) were phenomenal (the 3 stars I gave were for them), the group sales team, policies, and customer service response significantly impacted our experience.
We will absolutely return to Antigua, but we will likely stay elsewhere next time.
Anthony Trama
The hotel looks good on the surface, but is lacking in quality of services, food and amenities.
We up graded to the Diamond Club and it wasn’t worth it. Couldn’t get top shelf liquor at the restaurants and all the other benefits were mediocre at best. Butler service was spotty and unreliable.
Food was awful even at the “high-end” restaurant (Piscari). They charge a $80 per person premium and the food and service sucked.
Service across the board was sub par. The staff wasn’t friendly and did the bare minimum. Restaurant staff was horrible and everything we asked was an inconvenience. Just trying to modify a dish was incredibly difficult.
A plus side, they have an awesome gym. Great equipment, super clean and spacious.
I would say it’s a great hotel if you want to sit by the pool and drink watered down drinks or local beer.
Chat Govindan
The Royalton CHIC in Antigua was a fantastic experience. My fiancé was so worried and absolutely annoying with how many bad reviews she saw on Tik-Tok or Instagram and boy did the resort prove her wrong. For the record, I did tell her stop listening to the angry people on social media because they are just bitter and probably didn't get their ketchup when they asked for in within 30 seconds.
I told her to be patient and when we get there we will be fine. We actually got a Bungalow experience on the water and I highly recommend if it is within budget. We were private, on the water, watching the sunrise and sunset. The shower was amazing along with service. Room service is 24/7 at no charge. We were considered part of the diamond club but I don't think that impacts room service. We also had our own butler but TBH we are not needy people. Mind you she was 6months pregnant going on vacation and the resort treated us perfectly human and more. They were more than accommodating.
Some of the reviews on social media indicated that staff were mean and those people can hold nuts. The staff at Antigua are so nice and honestly too nice for my taste but polite and always ask if you are okay and/or if need something. They communicate well and out your best interest forward. Housekeeping was great and our AC went out the first night and they fixed it immediately the next morning. We did cause of fuss as there was a second AC in the next room cooling the place because of the Bungalow. If were in a room that didnt have a secondary AC, I am confident they would have provided alternatives at no cost.
The food is really good, not amazing but really good. They have gluten free and everything else that someone would want. The Steakhouse and Haven Grill were amazing as we went to each restaurant twice for dinner. Buffet is great and "vibe team" (entertainment) always bring the energy.
point is, don't let any bad reviews deter you from your own experience. There operation is set up to help you enjoy and reduce as many pitfalls as possible.
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Awarded with the AAA Five Diamond Award, Prepare to be pampered in paradise with a stay at Secrets Cap Cana Resort and Spa. This exquisite adults-only resort rests on the picture-perfect sands of Juanillo Beach in the private gated community of Cap...
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Up to 60% Off & £725 Off Per Booking
4.3
Google reviews (2712)
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Situated amongst acres of lush tropical gardens, Sandals Regency La Toc is a stylish luxury resort in St Lucia. Fringed by a dazzling white sandy beach that’s perfectly complemented by the turquoise ocean, this adults-only haven offers a little taste...
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4.3
Google reviews (2712)
Jacob McGill
My wife and I chose Sandals La Toc for our 10-year anniversary, and it was truly unforgettable—our first Sandals resort and our first all-inclusive experience. From the moment we arrived, every single staff member went out of their way to make us feel welcomed and cared for. Everyone was incredibly kind, but a special shout-out to Skye, who made our stay even more memorable with outstanding service and a warm, friendly attitude.
We stayed in a Club Level room, and it was absolutely fantastic. The room was beautiful, comfortable, and well-maintained, and the Club Level staff were always helpful, attentive, and quick to assist with anything we needed.
The food was phenomenal, with so many delicious options to choose from. Kimonos quickly became our favorite restaurant—an amazing experience! Chef Myers did a wonderful job, and Cicil provided excellent table service that made the evening even more enjoyable.
One of our favorite parts of each day was watching the sunset from the top of the resort. The views were breathtaking and incredibly romantic—perfect for an anniversary trip.
Overall, Sandals La Toc exceeded all of our expectations. It was the perfect way to celebrate our milestone anniversary, and we would go back in a heartbeat. We can’t wait to return!
Jonathan Rodrigues
We just got back from our 10 year anniversary trip (2.5 years married, but 10 years together) to St Lucia Regency La Toc and we had the most wonderful time! The resort itself is gorgeous with astounding views of the beach, and especially the view from Armando’s at breakfast and sunset. The food at all of the restaurants was delicious, especially Soy Sushi where the chef Roder prepped up a special roll for me and my wife. She does not eat seafood and he went out of his way to surprise her with a special roll with avocado mango and cream cheese. The roll he made for me was one of the best I’ve had to date, and I’ve had ALOT of sushi. Also Jean Claude at Kimonos was stellar and so was Kelly the photographer! And of course I would HIGHLY recommend the Butler service for this resort. The hilly terrain makes the rides to and from the pool and dinner very much worth it. And it was so nice to have reservations taken care of, breakfasts and lunches brought poolside, and more. Our Butlers Glen, Delia, and Ashley were so kind, patient, and accommodating and surprised us with things each night to make our trip extra special! We loved Regency La toc and would definitely recommend! Only things to note - if you love the beach and going in the water, or have mobility issues and do not plan to have a butler service, the Grande is better suited for you.
Paula Denison
What a fabulous resort! The service everywhere was amazing. Everyone was smiling and helpful. We can’t say enough nice things about the spa. Our excursions were set up perfectly. Coming in and out of airport was set up flawlessly. We had never done a vacation like this before, adult only is the way to go. Book the trip, you won’t be disappointed. We had a great 9 days at the resort.
Amber
Jayden at Armando's is absolutely exceptional! He is extremely personable and a kind soul. He completely made our experience one of a kind! We've come back several separate times during our stay (even though we had reservations elsewhere) he is just too amazing, you want to come back!
We also had the pleasure of meeting Octavia who is just as hardworking and kind as Jayden! Definitely ask for one of them, when you come! You'll be sure to have a great time :)
Joslin
My husband and I chose Sandals La Toc for our 10-year anniversary, and it was truly unforgettable. This was our first Sandals resort and our first all-inclusive experience. From the moment we arrived, every single staff member went out of their way to make us feel welcomed and cared for. Everyone was incredibly kind, which made our stay even more memorable with outstanding service and a warm, friendly environment.
We stayed in a club Level room, and it was absolutely fantastic. The room was beautiful, comfortable, and well-maintained, and the Club Level concierge staff were always so helpful, attentive, and quick to assist with anything we needed.
The food was amazing, with so many delicious options to choose from. Neptunes quickly became our favorite restaurant with wonderful food and a great view of the ocean. Armondos, Soy, Cricketters Pub and the Pavillion all had wonderful food and service as well!
On our last full day we decided to rent a cabana which was one of our favorite days! From 10 AM to 5 PM we just relaxed in our own shaded cabana by the ocean while Francis our butler for the day made sure we were well cared for. He brought drinks and lunch right to us! He also made sure our cooler stayed stocked! He was the kindest soul who loves the work he does!
One of our favorite parts of each day was relaxing after dinner by the fire or in one of yhe big outdoor sofas listening to the waves crashing. The views at this resort were truly breathtaking
Overall, Sandals La Toc exceeded all of our expectations. It was the perfect way to celebrate our milestone anniversary, and we would go back in a heartbeat. We can’t wait to return!
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4.3
Google reviews (5921)
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Experience complete elegance and excitement at the 5-star Dreams Rose Hall, a divine choice for a Caribbean holiday on the paradise island of Jamaica. Located in Montego Bay, this all-inclusive sanctuary offers a host of leisure opportunities, with the...
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4.3
Google reviews (5921)
Davina Bonsu
This is by far one of the best all-inclusive resorts I’ve ever been to. From the first day I arrived, I felt extremely welcomed by the staff. My luggage was carried gently into my room, which made the experience even more pleasant. Overall, the food at the resort tasted amazing. However, I visited the jerk chicken station on the last day of my trip and was a bit disappointed—the flavors were not hitting at all. I believe there could be some improvement when it comes to the jerk chicken station.
I loved the ambience of the hotel! The rooms were generally clean, except for the bed frames, which were very dusty. Because of this, I had to sleep on the other side of the bed for the duration of my stay. Although we received room service, it seemed the cleaners did not pay attention to the dusty bed frames.
Overall, I truly enjoyed the hotel. There were daily shows to entertain guests, and I loved every one of them.
shamoy wallace
My stay at Dreams Rosehall was really well spent. Let me first start with the positives. The property itself is beautiful!! Almost every where you walk on the property you'll have an amazing view of the sea. The lazy river and slides gives a great mixture of excitement and relaxation whichever you feel for. The position of the restaurants are mostly central and you'll always in reach of a bar or food stop.
The service is 5 star! The staff will make you feel at home. I experienced no bad service at all.
The food is really good. There is a perfect balance of Jamaican and international cuisine. From the main buffet, to the a la carte, there is always a great variety with great taste. I tried almost everything.
The only issue I would have had isn't really a big issue as but I do believe the rooms are bit dated. They are clean but I think with some small renovations they can be much better. All in all, it was an exceptional experience, thank you dreams for a great stay!
Monique
The food was always amazing, with lots of variety. The staff couldn't do enough, always there to help. The service was impeccable, and they were always really friendly. We did have to change rooms, some of the rooms could do with a bit of updating.
There were many activities at this all inclusive resort and we never felt bored. My family and I decided to pay for a boat trip that they had on offer with a company they work with, which was absolutely amazing.
There was quite a hard sell for a time-share like programme, but apart from that, no complaints really.
Ella Zoon
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated.
The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing.
Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience.
The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out.
Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there.
Rooms were decent and clean. The bathrooms felt a little dated but were well maintained.
Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
Kye English
Lovely hotel. Amazing food options and a comprehensive cocktail menu. Bar, restaurant, and hotel staff were all incredibly lovely and caring, something you do not find too often in all inclusive hotel resorts. Janine at the bar was lovely, even know her favourite letter is J!!!. Service was very nice and rooms were comfy. Good views from the room and balcony also. Hotel was located about a 20 minute drive from the airport, a little bit away from all of the other hotels other than one next door. Means it feels like a getaway.
What negative I will say is that the Playa representatives invited us to an ‘induction breakfast’ thinking it was to do with what services are on offer at the hotels. Instead it was a way for them to sigh you up to the company club so you get discounts for future bookings etc.. After not attending the breakfast the staff stopped smiling at and saying hi to me as we didn’t contribute to their sign-ons.
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4.5
Google reviews (1561)
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Prepare for a voyage of discovery on the enchanting island of Jamaica with a stay at the 5-star Couples Swept Away. This divine all-inclusive sanctuary offers you the chance to enjoy exquisite days of tropical relaxation, as well as a range of...
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Up to 44% Off
Up to 44% Off when travelling between 03/01/2027 - 02/01/2028.
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (1561)
Jeff May
First time at Couples. Overall, It gets a 3. The staff were friendly and accommodating. The unit was clean and comfortable. The green jungle atmosphere was very nice. We had nice massages at the spa. Unfortunately, the food was below average with many “out of stock” items. The resort is very out-dated and many things were broken; 3 out of 4 jacuzzis were out of order. The mens steam room was also not working. It was hard to relax at the beach with constant interruptions of locals trying to sell drugs, jewelry, etc. the drinks were too sweet, watered down, and use of cheap liquor. Couples Resorts really needs to invest in this resort to get it up to par, especially with what they are charging. We won’t be back.
Natasha
This was our 3rd visit to Jamaica, 1st time to Negril. We stayed at Couples Tower Isle in January 2020 and then at Iberostar Joia Hall in Montego Bay in 2024. Both resorts were very different, but exceptional and we agreed that we would visit them again. As a traveler I enjoy visiting different resorts and areas so we decided Negril was the next destination as it is known for its beaches. Since we had such a great experience at Couples in Tower Isle we decided to stay with the brand again.
I will start with the positives of our 6-night stay. The service and staff were friendly and exceptional staff were smiling and laughing despite not having electricity at their own homes as the island recovers from the recent hurricane. Shout out to Sherika, Orlando and Calesha (Bartenders), Paulina (housekeeping), Dennis and Michaela (Entertainment), Yunneshia (Guest Services) and all of the other staff members. Housekeeping came twice a day, which is unnecessary in my opinion, but others may enjoy it.
The variety of water activities was a plus. I enjoyed the guides for the glass bottom boat. The amount of activities was great and the entertainment staff worked hard. Our favorite dining experience was the Jamaican Beach night. The food was delicious (one of two nights we enjoyed the food), performance was lively and the staff worked hard to put the show together. I like the fact that the resort seems to care for the kitties and they maintained the plant life.
If you are looking for a party resort this is not it. I am young, but an old soul and me and my partner enjoy a low-key relaxing resort. Now for the most disappointing part of our trip was the food. We are both "foodies" and the variety of food, only having two ala-carte restaurants for the entire resort was a disappointment. I am not sure if the food options were related to the recent hurricane or the quality has gone down since the pandemic. At Couples Tower Isle they were a much smaller resort, with more ala-carte restaurants Asian, French, snack bar, buffet, etc. Food is what makes our trip and we were very disappointed. Again not much variety, food was not seasoned, it was not flavorful and just pathetic for the cost of the trip. We did attend the repeater's dinner and it was ok, but lackluster. I will say that I enjoyed certain items such as the creme brulee at Feather's, the lobster tail and cheesecake at the repeater's dinner, but the food as a whole was disheartening.
The gym equipment needs to be upgraded and I was not a fan that it was outdoors. The rooms are also outdated, but comfortable. In conclusion, we would not stay again for the simple fact of the food and the distance from the airport.
Bernie Uhlmann
If you are looking for an opulent shiny new resort, you’re looking in the wrong place. No giant high rise buildings, no fancy shmancy ballrooms, no Japanese chef with a blowtorch. Numerous low-rise dated but decently maintained buildings. Nice accommodations but nothing special. So why have we been there 9 times? And why have countless others returned 20+ times? In short, activities and food. Multiple tennis and pickleball courts with included clinics and private lessons. An olympic sized pool, scuba dives included, great beach with numerous water sports. Obviously, food is a matter taste, but it lines up with our taste buds perfectly. We love it. Going back next week.
Bill Miller
Overall this is a really wonderful resort. The staff were extremely friendly and attentive, going out of their way many times to make our stay even better.
Our one and only complaint is around accessibility. The resort is accessible IF you can manage some stairs and choose the right kind of room. The "right" kind of room needs to be one of the walk-out rooms as all others will have you climbing to the second or third floors of your building. You will also find it difficult/impossible to visit one restaurant that's on the 2nd floor over the main buffet since it's a long staircase. All other restaurants are barely 1/2 a floor away from the paths between buildings. My wife rented a scooter ($500USD for 7 days) and was able to get around quite well.
We arrived in late January and the weather was perfect for 6 days, and then it got "cold" (22C), but from our perspective, it was wonderful, the staff was less happy. We're told that late January is the only time that "cold" weather bothers Jamaica, so that means year round is potentially fine weather (excluding Hurricane season obviously)
One thing to mention is that if you don't like spicy food, or seafood, you will have limited options from the menus, but that's a reasonably common worry for anything in the Caribbean.
Ieshia Davis
I had an amazing experience at the resort. I got married there last week and everything was great. I especially appreciate the staff specifically the wedding staff (Rochelle and Desmont) who were very professional and accomodating. They made my day go so smooth and I'm grateful for that. The night entertain (I do not remember the band's name) but they were awesome and full of energy. The massages at the spa across the street was great and I usually hate massages. The makeup artist the day of my wedding did a fantastic job. I showed her my inspo photo and she did exactly what I asked for. The atomsphere is just relaxing and I honestly wish we would have booked more time there. I almost forgot to mention that the different varieties of food was great as well and I highly reccomend the private dinner on the beach. The beach in the daytime is absolutely breathtaking. We were extremely pleased with everything and may spend our 1st anniversary there.
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4.5
Google reviews (7540)
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The Vine Cancun is the original Secrets resort in Cancun, and offers a stunning example of their adults-only holiday destinations. Resting on a picture-perfect sugary soft beach, the resort boasts one of the best spots in Cancun and features numerous...
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4.5
Google reviews (7540)
MF
Went for a bachelorette and didn't do Preferred Club! This resort is more aimed at a romantic couples getaway, rather than bachelorettes, but we picked it for the nice beach and weren't disappointed. The ocean was very blue and seaweed was well managed and didn't interfere (everyone always wonders about the seaweed but it's hard to predict, the amount of seaweed really varies day-to-day/season-to-season, but they work hard on keeping the beach nice). If anything, the wind was more of a problem than the seaweed. As with any resort, your enjoyment of the beach and pool relies heavily on the weather. It's not the best when it's ++ windy, but that's out of everyone's control. The red flag was up the whole time we were there but we still got to swim in the ocean. Just be aware of the possibility of wind on the hotel strip (I think it would be a problem anywhere).
The beach chair Hunger Games thing is real. I do think there should be a statute of limitations on how long you can reasonably save a pool chair. Some people dropped a random library book on a chair and were never to be seen again. But it's not a huge issue, over the course of the day you can grab chairs as people move around. It never occurred to us to get up early to claim spots and we still had a fine time.
The resort definitely caters to older couples who are looking for romantic getaways. We were probably 10-15 years younger than the average person. I noticed that most guests tended to eat lunch and dinner early, so there's more availability at restaurants later on (lunch after 1:30 and dinner after 8). All-in-all, good for recreational eating, lounging in the sun, having drinks in the lobby, and then turning in at a reasonable hour.
That said, you can have a fun night of dancing if you decide you want that (and bring the party). The live music was excellent in the evenings. We were impressed with the band that did the Rock Night in the piano bar and the DJ who came on after. It's rare to have a DJ that 1.) actually plays your requests, 2.) plays the whole song, and 3.) mixes the songs well.
Resort employees work very, very hard! The service is excellent. I never felt like tips were expected but they were always appreciated.
Jenny Giesbrecht
This is our third time to Secrets the vine, Cancun. We keep coming back because of the amazing food and clean, safe resort.
I gave 4 stars on the rooms because the one sliding door wouldn't lock (not that it needed to be) and the tub we had didn't have hot water, so the upgraded feature wasn't used. However, housekeeping and turn down service was nice and any time we needed the air conditioning or heat adjusted, maintenance was there very quickly. The sheets weren't perfectly clean any time we asked for a change, just a sign of the resort aging I suppose.
The location was perfect on the beach, only reason I mentioned a 4 is because the north side of the building doesn't have an appealing view in the space between our hotel and the neighbors. We really love this resort because nothing is far away on the resort. Coffee, drinks, pool, ocean, entertainment, your room, food... all within a 1-3 minute walk.
The entertainment has improved over the last 3 years. Husband and I are in our 30s and I personally love to be amused while he prefers to relax. I found the cabaret, the karaoke, the dj and Mexican show to be my favorite with the Silent Party being the highlight of the trip! The entertainment is typically catered to an older crowd which is the vibe of The Vine, which to me is a bit of a snooze fest and so the shows I mentioned made up for that.
The only animals you'll find here is maybe some pigeons - guests just need to remember not to feed them before they become a nuisance. Jose did well at getting crowd participation.
Staff are very helpful, I recommend if you have a complaint or concern, just say so and they'll fix it quite quickly rather than waiting to leave a bad review.
The Hyatt app is a good tool to know what's happening where and when.
A downside this trip was that many people leave their belongings on a chair early morning to get a pool chair. The 90 minute rule isn't well monitored by pool area staff.
The hotel is beginning to show its age but the hotel manager takes our reviews into consideration. Ive seen improvements on the entertainment, the hot tub temperature, and information for guests. The food is consistently delicious. I wouldnt be opposed to go a 4th time to see what they'd offer next.
Keely Schuster
This was our second time at this resort in Cancun. It is an amazing place with amazing staff. From check-in to check-out you are taken care of, no questions asked. Staff is so friendly and accommodating. Food is always amazing. Entertainment all day long! Pools and beach are absolutely beautiful but make sure you go down early to get a spot! The rooms are beautiful with amazing views and housekeeping keeps things impeccable. We have absolutely nothing bad to say about this resort and HIGHLY recommend!
Maria Massingham
Check in was quick and efficient. Rooms are spacious and clean. Pools are clean and waiters around the pool very attentive. The buffet breakfast is very easy good lots of choice and very attentive waiters. Dinner was great especially the Bluewater Grill and a special thank you to Jorge Itzá he is a great asset to your hotel - very knowledgeable, friendly, helpful and a good manager. The staff are also extremely good and attentive - attention to detail also. Great hotel as the staff make this and they are a credit to your business. Everyone I came across were friendly and helpful.
Sabrina Graça Sipriano Silva
The Buffett market restaurant is the best one for lunch in the middle of the day, it had lots of options and different types of meals. Also recommend the sushi restaurant but the main course wasn’t good, just order sushi/ starters that you will be fine (more than one of each). The steakhouse had good meats as well, but the sides are really small and basic (order more as well).
We paid for the upgrade (preferred members) which was awesome for the day that we arrived (1pm), because after 8am you will never find a chair in the general/common area, they need to increase the quantities of chairs in the pool area. However, the upgrade pool doesn’t provide a good vibe as the common one, the service for drinks wasn’t as good either, but it was valid for us to have the flexibility of both options.
The room was great and the staff reception and attention in the hotel was excellent. In addition the hospitality room to take a shower after your check out was a great thing to have.
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4.4
Google reviews (21792)
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Luxury beach holidays don’t come any more spectacular than a stay at the 5-star Hard Rock Hotel and Casino Punta Cana, in the picture-perfect paradise of the Dominican Republic. Here you can to splash about to your heart’s content at the waterpark,...
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4.4
Google reviews (21792)
Bre Willard
I give this all inclusive hotel a 4/5 stars. The food was ok. We were there for a work trip and any food we had for an event was cold. The breakfast buffet is meh, I would recommend going to Isla for breakfast and skip the market or Ciao. You can't really swim in the ocean because it's always red flag. The hotel is 30-45 minutes from any excursion you want to do and the airport. The room was nice, but you're lucky if the air conditioner gets below 72°. It's a pretty decent walk to get anywhere on the property (they do have trams though). The pillows were not the best.
Positives: so many pools. There are a lot of food options, I just recommended getting something fresh and not from the buffet. It's a beautiful location. The staff is extremely helpful and very friendly. The beds are nice. The coffee is some of the best coffee I've had.
Alex D
This resort really is amazing. It's enormous and the architecture and setting is beautiful. Plenty of dining and drinking options for all tastes, all delicious. The service is great and you can tell they run a smooth operation there. All the staff are very helpful, knowledgeable and friendly. My family and I have been there twice so far and will continue going there for the foreseeable future. Perfect for families with young kids. It's fun, but not a raucous, drunken mess with spring break kids. They have some nice excursion options that are a good value as well.
samantha romanello
My stay at Hard Rock Hotel Punta Cana was absolutely incredible from start to finish. The property is stunning, with beautifully maintained grounds, a pristine beachfront, and multiple pools that never felt overcrowded. Whether you’re relaxing in a cabana or enjoying the swim-up bar, the atmosphere is both luxurious and fun. We are legendary members and have been coming here for over 10 years. Scooby doo took care of my family at the pool everyday making our time amazing.Charles and Brayner were also 10/10 from before we even arrived on the island. They helped us everyday with reservations, setting up chairs and makin the stay that much better.
Another amazing week in the books!
Joseph Bailey
My family and I visited Hard Rock Punta Cana during my children’s winter school vacation, and from the moment we arrived, the experience was exceptional. The resort staff greeted us warmly and ensured a seamless transition from transportation to our room, making our arrival effortless and welcoming.
On our second day, we were introduced to the Legendary Vacation Club team, specifically Mr. Carlos Vargas, who provided us with the impressive Hall of Fame experience, which I highly recommend. Shortly thereafter, we met our personal butlers, Sammy and Henry, and that is when our vacation truly transformed.
Sammy and Henry elevated our entire stay. Their professionalism, attentiveness, and genuine commitment to service made us feel like the resort’s top priority. They coordinated all of our dining reservations, secured premium pool and beach seating each day, and arranged entertainment for the entire week. No request was too small or too large. They were consistently accessible and handled every detail with efficiency and care.
From managing our checkout process and securing our deposits to arranging private transportation for our departure, Sammy and Henry ensured that every aspect of our trip was executed flawlessly.
Five stars for Hard Rock Punta Cana and five additional stars for Sammy and Henry for delivering a truly first class and unforgettable experience. ⭐⭐⭐⭐⭐
Krushit Patel
I had high expectations for a 5 star resort, but the service fell far short. While the property itself is beautiful, with great pools and beach access, the overall guest experience was disappointing.
Many staff members came across as disengaged and at times even rude. I understand that not everyone speaks English, but basic courtesy, attentiveness, and willingness to help should not depend on language. Long wait times, slow service even during peak hours, and lack of urgency made simple things frustrating.
Transportation around the resort was another major issue. With the property fully booked, there were not enough trolleys to accommodate guests. We often had to wait 20 to 30 minutes or walk long distances, which took away from the vacation experience.
I attended a destination wedding here, and the coordination and service did not meet expectations. The couple did not receive the level of attention or care you would expect on such an important occasion, and food service during events was poorly managed.
In summary, this is a great property with serious service and management issues. A 5 star rating should reflect not just the facilities, but the quality of service and guest experience, which was lacking here.
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4.4
Google reviews (425)
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Escape to the Caribbean island getaway of Barbados for a holiday of a lifetime at the fabulous all-inclusive Mango Bay Hotel. Sun-kissed days await beside the inviting pool, while an amazing array of water sports can be enjoyed in the crystal clear...
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4.4
Google reviews (425)
Kein local guide, aber bewerten macht viel Spaß!
We had a great time at the Mango Bay hotel! It wasn't just the beautiful weather, but also the very friendly and helpful people who work at the hotel. The hotel itself was good value for money: good bed, good air-con, clean bathroom with daily cleaning service, and also a quiet and well-functioning fridge, which is important. The food and service in the restaurant were absolutely excellent! Most of the time we had a la carte and great drinks (unlimited). We felt very relaxed and were able to unwind very well.
Regarding the hotel beach, I have to say it wasn't easy to get into the water and it's relatively small and a bit overcrowded. That's why we relaxed on another beach not too far away. It wasn't very loud at the hotel, but next to the hotel, a big building is being constructed, which could be a disturbance for some. We suspect that in a year, when it's finished, there will be a lot of people in the area.
Thank you for the lovely time. We would like to thank the restaurant manager and all the staff. On our last day, Kevin served us and he did a fantastic job, and we wish him all the best in his career at this hotel.
Mark Goldby
Have been in this location previously and it is a great location. However there are a few issues here at Mango bay. Arrived yesterday so still time for things to improve however first day is as follows:- they want you to sign a waver which says they are not responsible for anything that happens while you are here, including while walking around the venue, very odd. The staff are
great but lunch was like joining the line for school dinners. One of the staff went to get me some fish which was lacking at lunch, that was very kind of her. Wifi and wifi security is very poor. They advertise free wifi, and it is but it's not great and keeps dropping out. Secondly don't come here with a VPN as it is not compatible with their system. So interesting dynamic, sign a waiver saying the hotel are responsible for nothing, but you can't use your own VPN to protect yourself online. Seems like a bit of an issue there for me. Let's see what tomorrow brings.
Southern Advertising
If I could give more than 5 stars, I would. The hotel is excellent, the staff, the friendliest you could meet and the beach is the best - in actual fact, the best I've ever found in the world and then you have the Caribbean Sea, Rum, Banks beer and glorious food - what else would you want in paradise?
Nicole Tomik
We took our first trip to Barbados and stayed at the Mango Bay hotel. It exceeded our expectations. The staff were very friendly and very accommodating. The food menu had different choices each night we were there and also included a vegetarian option. The rooms were kept cleaned daily and were always turned down for us every night. The drinks were non stop and so delicious. The view with the Ocean is breathtaking while enjoying our meals every night. The beach is beautiful and the snorkeling was so fun to do. The watersports that are included with the hotel was amazing. The staff were the bomb ( only a couple grumpy ones) but overall so so friendly and accommodating. We will be back next year. Damien was such a fun bartender!!!!
Peter Armstrong
Really friendly staff, with a lovely beach to walk along. Only complaint was that the live music was too loud, as it was right next to the restaurant, but the staff responded and got it turned down.
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4.3
Google reviews (958)
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A divine world of tropical pleasures awaits at the adults-only The Verandah Antigua, during a scintillating all-inclusive Caribbean holiday on the spectacular shores of Antigua. Offering endless opportunities for water sports and activities, an array...
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Up to 52% Off & *Book 7 Night(s) and get 1 Free when travelling between 21/12/2026-02/01/2027.
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4.3
Google reviews (958)
Richard Eato
Our experience was very different from that which people who gave poor reviews had.
The staff were, without exception, friendly. A special mention goes out to Theodore the waiter and Tristan the buggy driver.
The house keeping was excellent. Our room was serviced every day and it was spotless.
The food was delicious. Our favourite restaurant was Sails and Tails, although Portofino was pretty good too. The food at the beach grill was a bit ordinary, but nothing actually wrong with it. We did pay $50pp to dine in Nicole's one evening but the food wasn't any better than the other restaurants mentioned earlier. Getting your first drink served to you could be a bit slow sometimes, but not always. Overall dining here was an enjoyable, tasty experience that we always looked forward to.
The grounds are well kept and the ground staff were keen to explain what they were doing if you stopped to talk to them.
There are plenty of facilities to play various games if you want to stray away from the beach at some point.
On reflection it was not perfect and perhaps the room was a bit tired and the restaurants lacked a bit of character, but very few places are perfect and overall the experience was thoroughly enjoyable. We are considering coming back next year.
Dorothy Garlick
We have just returned from 16 nights at the Verandah and we loved it! Beautiful location. Our suite was lovely, food excellent and all in all a wonderful experience. Without a doubt, your staff make the Verandah very special. My husband has mobility issues and the kindness shown by the staff was marvellous. Very happy memories and I would like to praise the following staff:
Gail (breakfast supervisor)
Leon, Shuntelle, Britney, Belinda (bar and servers)
Tristan and Garth (buggy drivers)
Michael Polivka
The Verandah Resort is a beautiful 30-acre property with great pools and private beaches. We loved walking to Devil’s Bridge and the path to Long Bay. While a majority of the staff were kind, the service range is extreme; some were indifferent, and a few on the Beach Grill team were quite unfriendly.
Dining logistics were a task to navigate. The buffet is usually closed for lunch, and schedules often didn't match reality. Breakfast opens at 7:30, making 8:00 AM excursion pickups stressful since you aren't actually eating until 7:45.
Tip: The balcony chairs are too short to see over the railing; bar-height chairs would fix the view! We loved kayaking the cliffs, and animal lovers should bring food and treats for the many sweet resort cats roaming around.
It’s a lovely spot, but service consistency and dining rigidity need work to make it more pleasant.
Kayla Glicker
I have nothing but amazing things to say. I don’t understand how this resort could have any bad reviews. From the rooms to the food and the beautiful beach and amazing staff, we were BLOWN away. We got the private candlelight dinner and Risa was our server, she was incredible and deserves a raise, she SANG to us at dinner after we told her we just got engaged. She was so sweet and gave us incredible service.
Theo at sails and tails is absolutely incredible. He talked to us like we have known each other forever and we enjoyed eating there more because of him!
Tristain who drove the golf cart was so sweet and talked to us about every part of our trip and why we loved it so much.
Every single staff member was AMAZING even though I didnt get everyones name down. The food was incredible, especially for an all inclusive resort. We know it can be hit or miss but every single meal was great. The room was clean and the shower was beautiful. We went with another couple and got rooms right next to each other with a shared balcony, we couldn’t have asked for anything better and more accommodating. My friend we traveled with has a dairy allergy as well, and the staff was so attentive to her meals and snacks.
Anyway, thank you so much to the verandah staff for making our vacation so incredibly awesome. We will be back very soon
Bob
Just returned from our week at the resort. While not really luxury accommodations, a very nice place and experience. Our ocean front room was large with a comfortable bed, good airflow, hot shower, dresser drawers so you can unpack all your clothes and a big enough closet so you can put your bags away. We were 900 steps from the center of the property where most of the very good restaurants are located. I say that because it is a 30 acre property so to get around you either need to walk or take their very convenient golf carts. We like to walk and averaged 13,000 or so steps per day. This included our walk to Long Beach which is down the street. (you can also cut through the property and walk to Devil’s Bridge - about 10 minutes away). The food at all the restaurants was very good and consistently good for each meal among all the restaurants. Actually, the best I’ve ever had among all the restaurants I’ve been to in the Caribbean - and we’ve been to a bunch of places. The one thing I’d be careful with is Nicole’s. There is a $50 per person surcharge, presumably because the food, service and “fine dining “ experience was supposed to be better than the other restaurants. It wasn’t for us. It was very good, but not worth the $100 for the two of us. Portifino’s and Sails and Tails, were just as good for us. In terms of the beaches we spent most of our time at Lover’s beach. Never had a problem getting a place to sit. Since there are pop up showers periodically, I suggest finding the larger thatched umbrellas to sit under so when it rains you can stay put. In terms of friendliness and service, I was very good. Look for Theodore in the restaurants, he was amazing! Finally, while the facility is old, the indoor restaurants have been updated and are very nice. The overall complex is well maintained and very clean. I would certainly go back!!!
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Nestled amongst lush tropical greenery just steps from powdery white sand, the adults-only Couples Negril Jamaica ticks all of the boxes for the ultimate romantic escape. Explore every element of this all-inclusive holiday sanctuary, from taking a dip...
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Up to 44% Off & Free Return Transfers when travelling between 03/01/2027 - 02/01/2028.
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4.6
Google reviews (1320)
Lorraine
As a travel agent who has traveled all over the world and stayed in some of the very best hotels, I can honestly say this is the best hotel I have ever experienced. From the moment we arrived in Jamaica, everything has been absolutely exceptional.
The staff are truly outstanding — warm, welcoming, and they simply cannot do enough for you. The level of service is beyond anything I’ve experienced, and that’s saying something given how many luxury properties I’ve visited over the years.
The food is incredible, with so much choice and consistently high quality at every meal. The premium all-inclusive offering really sets this hotel apart — it includes so many thoughtful extras that make the whole experience feel elevated and genuinely one of a kind.
Our room is spotless, beautifully maintained, and housekeeping are absolutely brilliant. Every detail is taken care of.
I genuinely cannot fault this hotel in any way. It has exceeded every expectation and set a new benchmark for me. I will be recommending it to all of my clients without hesitation — a truly unforgettable stay.
Nairmeen Haller
Home away from home! This property has the most beautiful beach and friendliest staff. There are 4 dining options available on a semi-rotation basis. Additionally, they have themed buffet nights. There are 2 nice gift shops on property and local vendors come to the beach and pool deck throughout the week. There is a wonderful
Spa available for everything from hair and nails to facials, scrubs, and massages. The equipment in the gym is well kept and newer. The best thing about this property is that it is Jamaican owned by the Issa family. They take care of their staff and guests with a true Jamaica vibe!
Jack Collins
Had our wedding at the resort. The team was amazing. They went above and beyond for our experience from start to finish. Everywhere we ate was great. Drinks were great. Property was beautiful. Super friendly staff. Will absolutely go back for our anniversary.
Grace Maki
We just got back from Couples Negril and I truly cannot say enough good things about this resort. From the moment we arrived, the hospitality was unmatched. The staff go above and beyond every single day — always smiling, always remembering your name and your drink, and genuinely making you feel welcomed and cared for.
The food was AMAZING. Every meal felt like a treat, with so many delicious options to choose from. Whether it was breakfast by the beach or a nicer dinner at night, everything was fresh, flavorful, and beautifully prepared.
The beach was absolutely pristine. You could see the workers out there daily keeping everything clean and perfect. The grounds are maintained constantly and it truly shows — everything feels tropical, peaceful, and spotless.
There are activities going on every day, which we loved. The best part is they’re completely optional — you can join in and have fun or just relax and enjoy the sun. The water sports were so much fun and very well organized. And the drinks? So good. Tons of options, strong when you want them to be, and always made with a smile.
If you’re debating whether to book Couples Negril — just do it. We will absolutely be back. One love!!
Traveling queen
A decent stay, but not quite what we expected.
The rooms were noticeably outdated and showed signs of wear, including visible water damage and a general lack of upkeep. While the resort is marketed as a smaller, more boutique-style property, it felt more like a standard hotel due to the number of rooms and overall layout.
Despite its larger size, the resort didn’t feel overly crowded, and we rarely encountered many other guests. However, this is not a luxury property—the atmosphere and amenities are more casual. The dining options reflected this as well: meals were simple and familiar rather than gourmet or high-end. The main buffet offered a typical selection of comfort foods, suitable for picky eaters or vegetarians, though not ideal for those seeking an upscale culinary experience.
A nice touch was the nightly entertainment during dinner, which added some liveliness and atmosphere to the evenings without being intrusive.
The beach itself was beautiful, with soft sand and clear water, but it is not private, which meant frequent interruptions from local vendors selling jewelry, jet ski rentals, or other items. This made it difficult to fully relax at times.
Another enjoyable detail was the self-serve ice cream station, perfect for cooling off during the day.
Overall, a good option for travelers seeking a simple, budget-friendly stay with a bit of nightly entertainment, but those looking for luxury, privacy, or a true boutique feel may want to explore other options
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4.3
Google reviews (181)
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Looking for that incredible once in a lifetime holiday in paradise? The suave and sophisticated Saint Peter’s Bay Barbados on the golden sands of Barbados could be what you’ve always been searching for. Offering a range of elegant beachfront villas...
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4.3
Google reviews (181)
Google User
Extremely disappointed. My daughter and her partner booked a stay and, weeks before their trip, had to cancel due to a legitimate medical issue. They offered to provide medical documentation and simply asked to move their dates but the hotel refused to accommodate in any way. They were very rude and short about it. The complete lack of compassion or flexibility in a genuine medical situation is very disheartening. For a hotel at this price point, we expected far better customer service and understanding. Unfortunately, we would not recommend.
Jayda Thompson
We were very much looking forward to our upcoming stay at Saint Peter’s Bay in Barbados. Unfortunately, just weeks before our trip, my partner experienced an unexpected medical issue and has been advised that he is unable to fly for several weeks. This was completely unforeseen and entirely out of our control.
We contacted the hotel immediately, explained the circumstances, and offered to provide medical documentation. We were not asking for a refund without cause — only the opportunity to reschedule our stay for a later date once he is medically cleared to travel.
The total charge for this reservation is over $15,000, which makes the hotel’s complete refusal to offer any flexibility especially difficult to understand. Despite providing context and offering proof of a legitimate health issue, we were told there would be no refund, no credit, and no ability to change our dates. They couldn't care less in their response to us. We understand that businesses have policies. However, hospitality is about more than policy — it is also about empathy and discretion, particularly in situations involving health. The unwillingness to show even minimal compassion in a genuine medical emergency has been deeply disappointing.
We had been excited to experience Saint Peter’s Bay and to return in the future. Sadly, this experience has left us feeling unsupported and disheartened before our stay has even begun.
We hope management reconsiders how situations like this are handled moving forward, as flexibility in legitimate emergencies builds goodwill and long-term loyalty.
Priya Mahtani
Great place to visit I stayed 4 days as my sister gifted me the time there . So peaceful .beautiful beach Exclusive for condo owners
Mārcis Martinsons
The staff were nice and the dinner and breakfast was good, but it doesn’t justify the price. The hotel itself is utter rubbish, it has one restaurant not 3 as they claim. You cannot really swim since the beach is very rocky, rooms are old, we found two live crabs in our room. There is no drinking water available in the rooms, the internet was working half of the time.
I would have nothing against the hotel if it would be 3x cheaper. Then it would be reasonable, but for 1k a night, you expect more. I felt ripped off basically.
Jim Massey
This is the typical Caribbean bait and switch. The words are just perfect on the website, the experience is far from it.
We were told we’d be beachfront with sweeping views - we were ground floor and saw vegetation and lots of Canadians and Brit’s outside our patio blocking the view.
As for the attentive concierge, we asked for dining recommendation and were handed a book with not even a hello.
Things didn’t turn around once we asked to speak with a property manager. The manager was more sophisticated, kind and did her best. She did give terrific recommendations for restaurants.
The complimentary snorkel experience which is promoted as part of the turtle sanctuary was a speed boat that takes you a bit out and there is no to little conservation. The staff who did this were extremely engaging and we had a nice time.
The restaurant staff were very kind and attentive. The food was overpriced and quality was fine.
I recommend this place if you want to overpay for a decent pool and beach. This is not a luxury resort. At best, it’s a decent VRBO called a resort.
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Overlooking soft white sands and the crystal-clear waters of the Mexican Caribbean Sea, Secrets Playa Blanca Costa Mujeres is an AAA Five Diamond award-winning adults-only resort that offers an excellent all-inclusive concept. Ideal for a romantic...
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4.0
Google reviews (188)
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Unadulterated luxury is waiting for you in the enchanting beach resort, W Punta Cana, Adult All-Inclusive. Enjoy secluded bliss with swaying palm trees and ocean views greeting you every morning. Romance oozes from this exceptional hotel, with its...
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4.0
Google reviews (188)
Lee Slaninko
My wife Leslie and I just returned from an incredible stay at the brand-new W Punta Cana resort, and overall it was a fantastic experience.
The resort itself is stunning. The design is modern and vibrant while still feeling luxurious, and the oceanfront setting is spectacular. Our suite had beautiful views, a spacious layout, and one of the most comfortable hotel beds we’ve slept in. I also want to mention the food. For several months preceding our visit, we constantly saw reviews blasting the culinary department. I will tell you that almost every meal we had was outstanding. So clearly the management got the message and resolved those issues
What truly made the stay special, though, was the staff. The level of service was consistently warm, genuine, and attentive throughout our visit. A special thank-you to Esther Maldonado, who not only helped arrange an incredible private tasting dinner experience for us, but also acted as our personal insider throughout the trip. Her attention to detail, responsiveness, and genuine care made a tremendous difference. Quite honestly, this trip would not have been what it was without her.
Because the resort is so new, there were a few finishing issues in our room— significant paint splatter throughout the room and bathroom (including our tub) and a few other small details that showed the hotel was rushing to open. Nothing that ruined our stay, but it was noticeable.
That said, if management addresses those minor finishing touches quickly, this property has the potential to become one of the best luxury resorts in Punta Cana.
Overall, we had a wonderful stay and would absolutely return. I hope the leadership team recognizes the outstanding work of Esther and the staff who helped make our visit so memorable. We look forward to seeing how this beautiful property continues to evolve.
Janie Dumais
The hotel is beautiful, the rooms are amazing, the beach is great (big waves & windy), the food was impeccable!
The alcohol served was all top of the line brands, so the drinks were great.
The transfer from airport to hotel is 45-50 minute drive.
Room service was slow always a 45 minute or longer wait.
It was a little hard finding all the restaurants.
The “chill pool” with the swim up bar (shout out to the bartender 007 he’s great) should have a bathroom closer by though. You had to walk a good 10 minutes to the closest bathroom. Also the infinity pool aka “wet deck” should be called the chill pool because it was more chill than the actual chill pool which was more of a party/fun pool.
We got a couple mosquito bites but not enough to complain about or ruin our trip.
The first night we got there it was a Wednesday the speakeasy wasn’t great. Not many people were there but by Friday & Saturday the speakeasy was bumping and so much fun!
Baby A always had something fun for the crowd to do if you did find yourself “bored”.
The resort is great, I’d definitely recommend!
Andy Velazquez
My wife and I visited this resort to celebrate our 7th anniversary. It was our first all-inclusive trip to the Dominican Republic, and as Marriott Gold Elite members, we were delighted to receive a complimentary room upgrade, which is not something we usually get. The food was excellent, offering a wide variety of options. Since we don’t drink alcohol, I can’t comment on that aspect. The resort itself was very pleasant, and the staff was incredibly friendly and attentive. You do need reservations for dinner which we made 2 days in advance usually to be safe. You cannot make reservations more than 1-2 days out. You use an app called Marriott experience as well to do it. Overall, we highly recommend this resort and would definitely return in the future. We used CJ Transfer Punta Cana to get to and from the airport.
bobfv1
beautiful property in a serene setting. We enjoyed our swim-out suite and the stay was luxurious and all-inclusive. Great variety of dining on property, including room service and a free, well-stocked mini-bar. Nice recreational activities although we would have liked to have seen a morning yoga or stretching class. The only real negative for us is the fact that they have a gorgeous infinity pool overlooking the ocean, but unless you like extremely loud music, so loud you can’t talk, you can’t really use this pool. We were there for 5 nights and there was an unpleasant cacophony of music every afternoon and we couldn’t even go near the infinity pool for fear of damaging our hearing. We could even hear this blaring music (although not as loud) back on the deck of our suite when trying to read in the afternoon - hip-hop and similar loud music does not make for relaxation - we finally found chairs on the complete other side of the resort to escape the noise. There is nothing nearby, so if you want to do any shopping or see any local towns you’ll have to hire a car. Food and beverage was outstanding with several very nice outlets and free, well-stocked mini-bars in the room as well as room service. There is one large outlet called the “Taproom” which disappointed me. I expected some nice draft beers, and it was basically just a big bar. There was a full bar and it looked like they had tap setups but they weren’t working so the only beer options were the three types of local canned beer (light, dark, and amber) which weren’t very good, and bottles or cans of Heineken. The “Taproom” was just a bar with limited packaged beer options. Other dining was nice - we especially liked “Taman” which was sort of half open air and near the beach, but it was directly below the infinity pool and its blaring music, although it wasn’t as loud at Taman. Daily arts and crafts activities were well presented and fun. There’s a beautiful spa facility but everything except for the gym is an upcharge, even the use of the hot tubs and saunas. Most everything else throughout our stay, however, was truly all-inclusive.
Suzette McGuire
We visited this resort December 2025 for the first time and it was amazing. Very clean, spacious rooms and patios. Food and drinks were also top notch. The staff were so kind, friendly and helpful. We would especially like to thank our favourite manager and bartenders who may our stay so memorable! Manager - Mafe - Maria Fernanda, Francisco at the beach, Maria Vasquez- plaza bar, and Cristobal Estevez at the fabulous speak easy. Our 1 week staff was fantastic! A special shout out as well to the food and beverage manager and the sommelier who hosted an incredible event with champagne tasting. We learned so much and appreciated the hospitality. We look forward to our next visit back.
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4.0
Google reviews (712)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off for the ultimate romantic holiday adventure at Royalton Hideaway Saint Lucia. This luxurious 5-star haven of relaxation and pleasure for ADULTS-18s in sun-drenched St Lucia’s Gros Islet has everything you need for the getaway of a lifetime in...
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Up to 33% Off when travelling between 11/03/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.0
Google reviews (712)
Abigail Pinchard
We had an absolutely wonderful stay at the Royalton in Saint Lucia. From start to finish, the experience was amazing. The staff was incredibly friendly and helpful and truly made us feel welcome the entire time.
The resort itself is the perfect size—big enough to offer plenty to do, but laid out in a way where you can choose your vibe. If you want to be around families, you can, but it’s also easy to break away and enjoy more adult-only, relaxing areas.
The food overall was very good, and all of the restaurants were beautiful and well done. While the desserts were just okay, everything else more than made up for it. One small detail we loved was that the room keys were bracelets—so convenient and impossible to lose!
All of the pools were amazing, the beach was beautiful, and the spa was wonderful. We especially loved that the spa offered products you could purchase afterward. The on-site shops were also great, and it was nice that local vendors were able to come onto the property so you could support them and buy their items.
We did two excursions—a dune buggy ride and a catamaran—and both were incredible. It was an amazing way to see the island. Renting a cabana for the day was another highlight; having our own private pool and room made it feel extra special and luxurious.
Our room was spacious, comfortable, and perfect for relaxing after long days in the sun. Overall, this was an amazing resort and an unforgettable experience. We would absolutely come back!
D S D
If I could only give zero or negative stars 🌟. This resort deserves to be shutdown & the employees need years of customer service training. What was supposed to be a romantic getaway turned into a complete disaster that we couldn't wait to get away from. I wanted to love this resort, but unfortunately, the Hideaway at Royalton Saint Lucia fell short of nearly every expectation. For a premium "adults-only" experience, the reality was a chaotic, poorly managed disappointment. From the moment we checked in, the staff at Hideaway seemed annoyed at our presence. Taya was especially nasty, instead of welcoming us with a warm & friendly smile. Her tone & facial expressions were nasty & combative. We sat down to check in & she immediately demanded my credit card for the incidental charges. I brushed it off that she may be tired as our flight was delayed & it was a night time check in.
Everything started to down hill from there. On our first full day there our room leaked. We informed our butler & called the Hideaway front desk & we were told that maintenance would be up to our room. Our butler informed us that he elevated the issue however, NOTHING HAPPENED. The next night while getting dressed for dinner. Our room began leaking again, we went down to the Hideaway check-in & we stood there for 10 minutes waiting for someone to acknowledge us. A white couple came in after us & the immediately acknowledged them. I said, no this is not happening as we have been standing here for 10 minutes & no one as much as said we will be right with you. Taya was there again, made eye contact with me & proceeded to ignore my husband & I. I stated that I wanted to speak to the manager, One of the staff members Cathyanne said the manager is not there. I requested his contact information & she told me that she is in charge for the day & did not provide me with Hideaway manager's information until I demanded it. I informed her that her behavior was discriminatory. I finally was given Mervin Ferdinand's information. No one came to rectify the leaking in our room up until 9pm.
We were moved to another room that has no TV, an inoperable sliding glass door. We called our butler again. They put a TV in the room however it did not work. They told us that IT left for the day & we would not be able to get IT until the following more. Mind you this is already day 3 of a 6 day vacation. 2 nights a room that leaked. No TV & a broken door in another room. No contact from management until day 4. We met with Mervin & he told us he was never informed of our issues, then proceeded to say he was going to try to get us compensated.
On night 4 we went to have dinner in the steakhouse. We were seated in a hot section of the restaurant & we were asked to be moved outside. We were told there were no seats outside however, there were indeed seats outside & other persons were seated. At this point, my husband began looking for other places to stay. Our butler was beyond shocked at the treatment we were receiving & continued to reach out to management.
The following day 5 Mervin, handed us an NDA to sign stating that we will be compensated for 1 night. Why is Royalton forcing guests to sign an NDA BUT DID NOT COMPENSATE US FOR OUR HORRIBLE EXPERIENCE? It has been 3 months since our awful stay. Marriott Bonvoy was contacted & a case number was provided to us & nothing was done. We spend almost $5,000 for what was supposed to be a special anniversary vacation & it was the worst experience of our lives. Cathyanne, Taya, Mervin & Razaria need customer service training or proper supervision. We have been to the Royalton in several countries & St. Lucia 🇱🇨 was horrendous. We WILL NEVER RETURN TO ANOTHER ROYALTON UNTIL THIS IS RECTIFIED. I have informed all of my friends & family about this experience & my next step is to take it to all of my social media platforms. I should have went to Jade Mountain Resort or Sandals.
Becca Bryanton
We were excited to experience the Royalton Hideaway, the resort grounds are beautifully kept and we loved the beach. However, we left disappointed and wishing for more value after our ten day stay. We found that our requests (anything from room bottled water to pool maintenance) were acknowledged but rarely completed. A few staff were friendly and customer service forward but most times felt dismissive. Food was average at best.
Kyron Copeland
I recently stayed at the Hideaway Royalton St. Lucia with Diamond Club status and, unfortunately, the experience fell far below expectations—especially for a resort associated with a Marriott brand. While the property has potential, the level of service, cleanliness, and overall quality did not align with the premium price point.
Service & Staff Attention:
Service throughout the resort was inconsistent and often disappointing. Even with Diamond Club status, staff responsiveness was minimal, and it was clear that guests without Diamond Club access received even less attention. Basic requests, such as fresh washcloths on the first night, went unfulfilled despite multiple follow-ups. This set the tone for what became a continuous pattern of poor service.
Cleanliness & Room Conditions:
The rooms and several areas of the resort were not well maintained. We noticed visible mold, cleanliness issues, and overall lack of care in both the room and common areas. For a resort positioned as luxury, this was unacceptable and concerning.
Food & Availability:
Food quality was average at best. Additionally, the resort frequently ran out of essentials like ice, certain foods, and various alcohol selections, creating ongoing inconveniences throughout the stay. At this price point, guests should never feel like the resort is constantly out of basic items.
Overall Value:
The resort is simply not worth the cost. Between the inconsistent service, cleanliness concerns, limited availability of supplies, and mediocre food, the stay did not meet expectations. This was not the level of quality or professionalism I anticipated from a Marriott-affiliated property, and I cannot recommend it based on my experience.
Scott Mcveen
St Lucia is beautiful and the people are amazing. This hotel is not however. I am easy to please but the service from management here was awful, and I was assured I would get an email from the property manager (who was on holiday) after I returned home to discuss our stay. I have sent a dozen emails which zero have been returned. The actual staff at the hotel was hit or miss but off site everyone was amazing. There are many hotels to choose from and speaking with people on our excursions we stayed in a 5 star that's basically an outdated motel with awful all u can eat food that is worse than a hometown buffet. Our swim-out room was in poor condition and smelled awful, after switching rooms it was essentially the same. Old Beds, old furnishings, poorly kept up and poorly cleaned. The landscaping was excellent, which we found out was done by an off-resort company, makes sense. I spent hours calmly trying to resolve these issues with the manager of our side and then eventually a duty manager for the resort (in charge because the resort manager wasn't there) I asked for the resort managers card over and over, they "couldn't" give me one. Steer clear of this dump, but do not steer clear of St Lucia it is beautiful and I will go back and clearly stay somewhere different.
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El Dorado Casitas Royale in Riviera Maya, Mexico offers luxurious escape among the stunning beaches of Mexico with sparkling private pools or swim-up access suites providing a romantic aura. Enjoy gastronomy, water sports, fitness spaces, evening...
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4.6
Google reviews (3899)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Wake up in paradise as you watch the sunrise over the Caribbean Sea at the 5-star Hyatt Zilara Cancun. Located directly on the shores of a white sandy beach in Mexico, this fabulous adults-only resort offers impeccable service from your sun lounger....
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Up to 25% Off when travelling between 17/02/2026 - 20/12/2026.
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4.6
Google reviews (3899)
CodesByMikey
hyatt zilara cancun is hands down one of the best resorts i’ve ever been to. from the moment we arrived, the service was on point — every staff member was warm, welcoming, and went above and beyond to make the trip stress-free.
the rooms were spotless, spacious, and had that luxury feel without being over the top. the food and drinks were excellent, and the atmosphere across the resort made it impossible not to relax and have fun.
what really stood out to me was the vibe — it wasn’t just a vacation, it felt like an experience. everything from the pools to the nightlife to the little details in hospitality made it a trip i’ll never forget.
i’ve stayed at nice resorts before, but this one set a new bar. highly recommend for anyone looking to unwind, meet great people, and create memories that stick with you.
Jai Vachhani
I recently stayed at Hyatt Zilara Cancun, and it truly exceeded all expectations. This all-inclusive resort is absolutely amazing — from the beautifully designed rooms to the outstanding hospitality, everything was top-notch.
All the on-site restaurants are excellent, each offering a unique dining experience with great food and service. A special shout-out goes to the breakfast buffet, which was simply incredible with its wide variety and freshness.
The staff goes above and beyond to make you feel welcomed and cared for, adding a personal touch to the luxury experience. If you’re looking for the perfect blend of relaxation, great food, and world-class service in Cancun, this resort is a must!
Karla Sternbeck
My husband and I stayed at this resort for our honeymoon Sept of '24. I cannot express enough how much we loved this resort!
The hospitality was top notch. Everyone greeted us with a smile and wished us a good stay.
Checking in and out was easy. We were greeted with a glass of champagne and a cold towel.
When I booked this resort I mentioned that it was our honeymoon. Our room had rose petals on the bed, chocolates, and champagne. That was so thoughtful.
The food was delicious. Which is a big deal for us. We enjoyed getting breakfast at the buffet Spice. They had fresh fruit every morning, food was delicious, and there were so many options.
Maria Marie is a great Mexican restaurant. I ordered green enchiladas and they were fabulous. The margaritas were so good.
The Asian cuisine was delicious. There was also a hibachi grill upon reservations. We got a bottle of red wine that the server recommended and it was tasty. The servers never pressured with addition cost for drinks.
Punta Vista had great seafood and steak. We enjoyed the scenery view of the beach. The food was so good.
During our stay hurricane Helene passed by and it was extremely windy and rainy. We were fortunate that it far away enough. The staff was so quick to mop the floors and check on their guest. We felt well taken cared for. (our hearts go out to the families and persons who were affected by hurricane Helene. It was so devastating.) Our room was clean and the bed was so comfortable.
Night entertainment was fabulous. We loved it. We really enjoyed that there wasnt a club or loud guest. It's an adults only resorts and everyone was drinking responsibly.
The pools were clean and they played great music. The pool bartenders were amazing with the drink flow and remembered our order.
The beach was so clean. Every morning and evening staff were raking seaweed and cleaning the beach. Smaller beach area but it was perfect for us.
We went into the jewelry store in the resort. They had so many beautiful pieces. We bought my wedding band from there and I've gotten so many comcompliments.
Zen spa was so lux. We booked a couples massage and it was amazing and relaxing. We got to spend time in the spa pool, steam room, and sauna. It felt so luxurious.
I totally recommend this resort. It's has left an amazing impression.
We recently were in Cancun. My husband and I were walking down the beach and we saw that Zilara is under going renovations. Once they open we're definitely going to book a stay. We love it that much!
Ret Mansol
Stayed at the Hyatt Zilara at ocean maya It was a great experience, staff were nice, food was good at the restaurants. My only negative comment was the buffet, service was terrible. You will be waiting for ever to get service. It also takes forever to get food replenished at the stations. The thing that I loved is how the property is designed, when it rains you don't have to leave the building, you can go to restaurants or anywhere without being outside and getting wet.
I do apologize, to clarify it was the Hyatt Zilara at ocean maya Riviera
Michael Foley
Management is horrendous. Since 2022, it tried to monetize everything in an all inclusive, like pool chairs. They would have charged for use of the sand if they could.,but Mexico has public beaches. $70 for a steam and sauna. The room service was ‘mediocre except for the breakfast. Not up the standards of the Royal and they post fake reviews, including time when the hotel is closed for renovations. Hopefully there will be new management. The service staff is great, though. They are the saving grace of the resort.
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4.7
Google reviews (1948)
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A haven of tropical relaxation and adult-only indulgence awaits on the Caribbean shores of the Dominican Republic, at the incredible 5-star Hyatt Zilara Cap Cana. Sitting beside a dreamy stretch of beach, this glorious all-inclusive resort is an...
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Up to 25% Off when travelling between 11/03/2026 - 20/12/2026.
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Up to 25% Off when travelling between 11/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (1948)
Tom Melanson
We stayed at Hyatt Zilara for our Honeymoon in early 2025 and were absolutely blown away by the experience. The property, the room, the food, the service, the beach, and the entertainment all far exceeded our expectations. We stayed in a Club level room and found Larisa to be incredibly friendly and helpful; she made herself available to text with, got to know us over the course of our stay, helped us book an appointment at the spa, and would go out of her way to check in with us as we lounged, walked, etc around the property. We loved all of it but especially the pool cabana, Tempest restaurant, the beach pier, and the Silent Disco! Everything on the property was well thought-out, well done, and clean.. but the Club level amenities (Lounges, Pools, Restaurants, etc) were all beyond amazing. Shout out to Jose and his killer Mudslides at the Las Mareas and to the rest of the staff that made our honeymoon truly unbelievable!
We are already looking forward to our next trip and will be visiting Zilara/Ziva Cap Cana for years to come.
Marc Machado
We just returned from an incredible week at the Hyatt Zilara, and it truly exceeded all our expectations. The quality of the food and the variety of restaurants were outstanding—far beyond any other hotel we’ve stayed at. The staff was exceptionally kind and welcoming, with an attention to detail that made us feel like part of the family.
We stayed in the Zilara section, which is adults-only, but the resort also offers the Ziva side for families. Every evening featured fantastic shows, along with surprise performances by talented artists in different areas of the resort.
Our room was spacious, spotless, and offered a breathtaking view of the beach and ocean. Housekeeping was impeccable, with daily cleaning, evening turndown service, and even midday visits to ensure we had everything we needed—water, towels, and more.
I highly recommend trying the Blind Butcher experience. This specialty restaurant, available at an additional cost, is absolutely worth it. The culinary experience was phenomenal, complemented by live performances every 15 minutes, including dancing and singing acts that made the evening unforgettable.
We would like to express our heartfelt thanks to Pedro Thomas and his entire team, with special recognition to Jenny and Darling for their exceptional hospitality. A big thank you as well to our butler, Osiris, for his attentiveness and availability throughout the week, and to Anthony and Daniela from The Pier restaurant for their outstanding service.
Michele Collins
We stayed over the holidays in December 2025. The resort is immaculate, beautiful, & upscale. We felt like it was sort of like a little city or cruise on land if you will. What made it even better, was the staff. Manuel and Kayla (not sure of her full name) in the activities department were amazing. They got the guests involved with the many fun activities that are offered. We enjoyed the crafts, aqua fitness classes (water bikes - so cool), darts, and silent disco. Our son was surprised by + LOVED the impressive gym. He said it was just as nice if not nicer than his gym at home. And they have an outdoor pickleball court! Our daughter wasn't feeling well one of the days and did not participate in the daily craft. Kayla made her that day's craft so that she could have it to take home. So sweet! Manuel was hysterical and works hard. He kept us laughing and active. Ashton at the front desk and Patti, our room attendant were lovely. And Mayreni was the best. We also loved all of the musicians that entertained us all week. We miss Hyatt and Ziva (the stray kitties that made an appearance nightly). Free pet therapy! Our only critique is to play less Adele at the pool...LOL. We loved that it was an adults only resort, but we could go next door to the Ziva side if we wanted (which we did for some of the restaurants - I'm still dreaming about the Burratta Pizza at the Italian place). The staff takes such pride in their jobs and really strive to make the guest experience a memorable one. We will be back!
Fernanda Lorena
THE BEST EXPERIENCE! ❤️
Food is amazing, room was spotless clean, staff was wonderful to us. They have a very cute gesture of putting their right hand on their hearts everytime they pass by guests. I thought this was a genuine, beautiful gesture of gratitude.
This was the best experience I've had in a resort and I'm truly happy with my stay beginning to end.
Ps: I'm gluten allergic and they have good options such as croissants, ciabatta bread and muffins for breakfast.
THANK YOU HYATT ZILARA. I'm definitely coming back!
Karrah Kazravan
I had an amazing stay at Hyatt Zilara and was truly impressed from start to finish. One of the best parts of staying at Zilara as an adult is being able to enjoy the amenities at both Zilara and Ziva, which gives you so many dining, pool, and activity options. The food exceeded my expectations across the board, especially for an all inclusive resort. Every meal felt thoughtful, elevated, and well executed.
The decor throughout the resort is next level and makes the entire property feel modern, stylish, and luxurious. Every space felt intentional and beautifully designed. The waterpark at Ziva is also fairly large and a huge plus, whether you are traveling with kids or just want to enjoy a fun afternoon. It adds so much value to the overall experience.
The staff were outstanding. They were incredibly attentive, friendly, and genuinely helpful. Anytime we needed directions or assistance, someone was always happy to guide us in the right direction and often even walk us there. The room was very comfortable and relaxing, making it easy to unwind after full days of activities.
I traveled with my female cousin and it was the perfect trip for us, but I would absolutely recommend this resort for family vacations as well. There were so many classes and activities offered that we were never bored. There was honestly nothing negative I could say about this resort, which says a lot because I travel frequently and stay at many all inclusive resorts. I cannot wait to come back.
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4.3
Google reviews (5290)
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Offering exhilaration and relaxation in equal measures, on the stunning island of Jamaica, is a divine tropical couples-only sanctuary where you can do as little or as much as you like. Whether your plans involve unwinding by the pool or windsurfing...
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Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.3
Google reviews (5290)
Gary Lewis
Ackeem at Valentino's was wonderful! Best service and super friendly. Made our evening very special.
Also, a big shout out to Kenal at the Polo Lounge. They consistently made the best drinks at that bar. We enjoyed getting a BBC each evening as our dessert drink to take back to the room!
Suzanne Zolnick
We want to acknowledge Tiffany from the Vista Sky restaurant. Tiffany is slways friendly with a welcoming smile. She takes her work seriously but with joy and humor and goes the extra mile to improve the experience of each guest. She took the responsibility of making arrangements for us to have breakfast before our departure when the restaurants were not yet open. She also thinks a few steps ahead to anticipate customer needs and seeks to learn about her job and serving customers.. The resort is lucky to have her. They should consider providing additional opportunities for her to stretch her knowledge and experience.
Sharron Fearon
We had a wonderful stay. Our room on the hillside part of the property was lovely. It had a small private pool. A kitchenette, well stocked fridge and liquor, they even provided cake to celebrate our anniversary! The staff was the best! They went above and beyond to make us feel like we were truly welcomed. We would definately return!
Jesus Loa
Ackeen from Valentino was great. The food was amazing and the service from the staff was well coordinated and thought out. We had some bruschetta and a Caesar salad for appetizers, followed by their steak dinner and lasagna. Everything was delicious and served with perfect timing. The tiramisu was excellent too. Overall, zero complaints. It has been my, and my wife’s favorite meal.
James Thomas83 CS x
The services provided by the entire Sandals Staffing at Ochi was outstanding and must be recognized as such. Not only is the property extremely well maintained but the entire staff was accommodating and friendly. I witnessed what I believed to be a real family experience with teamwork and commitment to excellence. My only complaint is that tipping was not allowed because regardless of the price these extremely professional employees deserved to be appreciated for the outstanding services they provided. This was my 2nd Sandals experience and by far the best. We are team Sandals for sure and are looking forward to visiting other Sandals resorts but most certainly Ochi.
I would like to recognize the following employees for exceptional and outstanding services:
Richard and Camekia, Butlers
Desrene Flowers, RA
Deashane Davis, Entertainment
Mikale, Entertainment
Oshane, Vista
Jordan Black, The Manor and Returning Guest Dinner
Yashiema Anderson, SSG and Returning Guest Dinner
Miguel, Pool Side Butler
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4.5
Google reviews (3015)
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Sandals Negril boasts a pristine tropical setting, with a world class beachfront and an even better all-inclusive package. Spanning the longest and best stretch of Jamaica’s famous seven-mile beach, this 5-star resort allows for unlimited fine dining...
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Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.5
Google reviews (3015)
Wesley Hall iii
Sandals Negril made our first trip to the area unforgettable. My wife and I were married and Sandals Ochi, so that location will always have special place in my heart. However, Sandals Negril location is next level! We stayed in a walk‑out oceanfront suite just steps from the beach, and the amenities (Ice Cream Parlor with excellent cookies) and restaurants (Perla's jerk chicken and Shrimp tacos; Sundown's surf and turf) were excellent. Sandals also went all out for their spectacular New Years Eve celebration. Absolutely amazing! What truly set this resort apart was the incredible staff. Brendon made the best drinks on the property, and Ms. Karlene, Judith, and Rochelle greeted us with warmth and great conversation every day. Careca Brown and Jevoy went above and beyond with amazing service, and helpful island recommendations. By midweek, they felt like family. Sandals Negril exceeded every expectation. Until we meet again!
—Wesley Hall (Ronnise Clark)
Tina Fugate
Our stay at Sandals Negril was absolutely incredible from start to finish. The customer service was exceptional - every staff member went above and beyond to make us feel welcomed and cared for. The resort itself is beautiful, our room was clean, spacious, and very comfortable, and there was entertainment every night with plenty to do during the day.
We had booked our vacation before Category 5 Hurricane Melissa hit and briefly considered changing our plans. However, the resort reopened several weeks before our stay, and we decided to go - and I am so glad we did. Honestly, the only thing that was impacted was the WiFi, which was still recovering from the hurricane. Other than that, everything was fully operational. All restaurants were open, there was no construction happening, and the resort looked amazing.
My husband and I truly needed this getaway. We never took a honeymoon, and 13 years later, we decided it was finally time - and it was absolutely worth it. If you’re on the fence, book the trip. You won’t be disappointed
Haley Arni
This is our third sandals resort so far and we are completely blown away. We had such an exceptional time in Negril. From the beautiful beach to the variety of water sports, the wonderful service and delicious food, we couldn’t have asked for a better experience. Raymar from the first impression was incredible. He was kind and showed us around the resort, making us feel right at home. Britney from the coffee shop knew my order by the 3rd day, and always greeted me with a smile. She just lights up the room! Marlon from the piano bar was amazing and gave us a good laugh. Room service was exceptional and ensured we always had what we needed. The team members from watersports made sure we felt safe and understood how to use the equipment. Wilby was an amazing photographer and took the most beautiful pictures, all while making us laugh. Kamalee and the entire entertainment team were phenomenal and made the experience even better. We had an amazing time and can’t wait to come back!
Ken DuBose
Had a great week here. Everything was first rate. The free water sports were a lot of fun. Chad, the driver of the boat that pulled skiers and tubers is the best! Thanks Chad! Also thanks to Shanice, Odane, Michael and all of the overly friendly and accommodating staff.
Loretta Brown
My stay at **Sandals Negril** in December was truly well-rested and completely stress-free from start to finish. The atmosphere was relaxing, the resort was beautiful, and everything flowed effortlessly, which is exactly what we were hoping for.
A special thank you to **CeCe (I hope I’m spelling her name correctly)**, the Director of Guest Services. She was incredibly attentive, met us personally upon arrival, and stayed in contact throughout our entire stay to make sure everything was perfect. Her care and professionalism made us feel genuinely valued.
She also arranged a **beautiful room setup for my husband**, which was such a thoughtful and memorable touch. It really elevated our experience and showed the level of personalized service Sandals Negril provides.
We left feeling refreshed, relaxed, and already looking forward to returning. Highly recommend this resort for anyone looking for a peaceful and exceptional getaway. 🌴
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4.6
Google reviews (4462)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
A mesmerising world of pampering, pleasure and stunning tropical beauty awaits at the 5-star UNICO 20° 87°, on Mexico’s sun-drenched Riviera Maya. Nestled among palm trees, beside powdery white sand and the irresistible turquoise waters of the...
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Up to 17% Off and up to $200 Resort Credit*
*Up to 17% Off & enjoy up to $200 Resort Credit to spend at the hotel when travelling between 04/03/2026 - 21/12/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 17% Off & enjoy up to $200 Resort Credit to spend at the hotel when travelling between 04/03/2026 - 21/12/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (4462)
Jackie Nolan
Obsessed with this place is an understatement! Food and restaurant options were amazing, even my gluten-free boyfriend had a lot to choose from.
The staff is friendly and kind, and the cleanliness is perfect. I love the turn down service every evening.
We had a personal concierge upon arrival who helped with dinner reservations (although I’d recommend making those before you arrive if possible).
The pools were stunning and separated into “party pool” and “quiet pool” for different vibes. Really nice landscape ☺️ but note! Adults only.
Michael Belasco
This place is like home away from home and a beautiful paradise wrapped in one I’ve been i’ve been two years in a row and have no complaints. Laura our host was fantastic and make sure everything went smoothly. Can’t say enough about the staff in the hospitality. What a treat everything was perfect the food the atmosphere the beautiful beach can’t wait till I go back next year and make this a regular thing. The transportation to and from was very comfortable and quick!
I’ve been going the last two years with a group of people and we all can’t say enough about this place. It is the best I give it five stars a real good deal for your money. All the liquor is top shelf. All the food is fresh and delicious.
jim seidling
My wife and I along with 3 family members went to Unico 20 87 in mid-February. While we have been there many times over the years, our family had never been there and were TOTALLY impressed with everything! Our butlers (Roger and Berenice) handled all of our daily needs from insuring we had our pool/beach chairs reserved to dinner and spa reservations and everything in-between. We cannot say enough about them and their dedication to serving our needs and those of our guests.
Also want to give a shout out to Antuan Rojas in members services for 2 small issues we had while there but were corrected in a VERY timely manner. Monique and Herman are 2 employees that we met years ago, and it is always fun to meet up with them to see how life has been.
The resort is beautiful as were our rooms (2 swim up and an ocean front). The pools have something for everyone. The waitstaff is very accommodating with drinks and food, although I would like the resort to change up the menu as I believe that it is the same as when they opened. The vibe here is chill and that's a plus.
The Italian restaurant, Mi Carissa, has long been our favorite, but the new French restaurant, Avec, is going to be great, too. Not saying the others are bad...they should all be tried as they are all very, VERY good!
Alexa Marpuri
My husband and I just came back from the most AMAZING week at Unico 2087 for our honeymoon! The pools were so relaxing, food and drinks were delicious, and our local host Karla went above and beyond to make our honeymoon special for us. She set up a special room service breakfast for my husband and I to enjoy complete with champagne, and also decorated our room with flowers and balloons and provided us with a nice bottle of wine and Mexican candies. Karla was so kind, patient, attentive to our needs, and assisted us with all of restaurant bookings and spa bookings. We absolutely would love to return to Unico and will be requesting Karla as our host again!
Also special shoutout to the pool servers (Lucia and Elvira) for being so patient and attentive, as well as Carlos from Cueva Siete and Christopher from Avec. Those were by far our two favorite restaurants and their service went above and beyond. We are still reminiscing on our special week at Unico and will remember the memories for a lifetime!
Liza
Unico is a gorgeous resort, far better than places like Palladium. From the stunning entrance to the coffee shop’s lemon tart and fresh salsa macha at Mi Carisa (where I ate half the menu daily!), it delivers. The Japanese and French restaurants are top-tier, while the steak and Mexican dinner options are mid. Skip slow room service and be strong if they offer timeshare-esk presentations! The pools and spa are great. Massage
is 100.
Beach is lovely during certain months in the year. For example, June\July it might be covered in seaweed but Feb, it’s pretty clean!
In short, it’s still a resort, so minor hiccups happen, but I’d happily return or try a sister property!
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4.6
Google reviews (1330)
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Enjoy the Caribbean holiday of a lifetime in the Dominican Republic with a sublime all-inclusive stay at the 5Hyatt Ziva Cap Cana. An ideal choice for a sensational family escape, this phenomenal paradise retreat offers impressive modern accommodation...
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Up to 25% Off
Up to 25% Off when travelling between 13/01/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 25% Off when travelling between 13/01/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1330)
Lynn Snuggs
This was our fourth year staying at this resort and we have already booked again for next year. We cannot say enough about the amenities and beautiful property! The staff is so friendly and helpful, and many have remembered us from year to year. Deiby, the bartender at Cocoonz, along with the rest of the crew at the club pool, went above and beyond to make every day feel festive and fun. We brought our adult kids this year and Deiby was great, joking around and even teaching them a few Spanish phrases! He also made a special effort one afternoon to find me a pretty plastic wine glass I could take to the beach (because sometimes a fun glass makes all the difference!)
We met so many great people from all over during our stay. The cocktail making classes every afternoon were interesting, informative, and a great way to get out of the sun for an hour or so.
We also splurged on a spa day and it was totally worth it. The hydrotherapy alone is a treat! We followed up the spa by taking out one of the resort sailboats for some unforgettable family memories. Highly recommend this resort! Lots of ways to enjoy, relax, and unwind in a beautiful tropical paradise.
Somesh Negi
Luxury resort and everything was just perfect. Excellent service by friendly staff. The buffet food is good but the restaurants are the highlight, both the italian and asian restaurants had quality food. Navigator and the pool side grill were great for lunch and so was the pizza at Prontozs which was really fresh and well made. Room service menu is limited and was ok. The pool is huge and never felt crowded. Beach had some seaweed but overall had ample space to lounge although beach umbrellas are limited compared to pool side loungers which are plenty. The beach itself is gorgeous with turquoise calm waters. In addition the kids waterpark is big and has a number of slides suitable even for adults. A fun place for toddlers with a food truck for a quick bite. There are also numerous other things going on everyday including movies for kids, magic shows etc and there was a bonus lobster dinner on the lawns one night. Overall an excellent location and resort which has a lot of options.
Lisa Rodriguez Ortega
We would like to sincerely thank the hotel staff for their incredible support during our extended stay due to the airspace closure last Saturday 1/3/26
Special thanks to Francisco at the front desk for his help with rebooking and checkout.
We also want to recognize Marylin and Mindole at the buffet they treated us like family.
Samuel at the beach for his excellent service while at the beach areas.
Also Dominga in the kids’ club area, and Eusebia from housekeeping for their excellent service.
Despite a difficult situation, we leave with wonderful memories and gratitude for the entire team.
The restaurants are great but we specifically loved the Asian one.
The beach is beautiful
Pool is pretty cold only downside.
N Shah
Just got back to reality after a nice trip, and I already miss Hyatt Ziva!
Clean, beautiful, and super friendly staff. First and foremost, they take allergies very seriously. Pictured are gluten free waffles and gluten free pancakes. If you talk to the chef during breakfast, they’ll prep gluten free options and bring them to your table!
The resort itself was absolutely stunning and still looked very new even though they opened in 2019.
Best part? All the staff. Super friendly, down to earth, and made you feel like home. If you’re walking with food and drinks and they see your hands full, they’ll ask numerous times if they can help you. Finest hospitality I’ve ever witnessed.
Can’t wait to visit again 😊
Reza Veladi
We recently had the pleasure of staying at Hyatt Ziva Cap Cana, and I'm delighted to share our outstanding experience at this beautiful all-inclusive resort.
From the moment we arrived, we were impressed by every aspect of our stay. The property itself is absolutely stunning, with immaculate grounds and a perfect blend of luxury and Caribbean charm. The staff went above and beyond to ensure our comfort, greeting us with warm smiles and genuine hospitality that made us feel truly welcome throughout our entire visit.
The rooms were spacious, impeccably clean, and beautifully appointed with all the amenities we could want. Our accommodations offered spectacular views and provided a peaceful retreat after days filled with activities and relaxation.
The resort's facilities are world-class. The pools were pristine and never felt overcrowded, the beach was gorgeous with plenty of comfortable loungers, and the various dining venues offered excellent variety. We particularly enjoyed the dinner restaurants, where the quality of food and service was exceptional.
One small area for improvement: While breakfast offered good variety and options, the quality didn't quite match the exceptional standards set by the rest of the resort's dining experiences. Elevating the breakfast to match the dinner service would make this resort absolutely perfect.
Overall, Hyatt Ziva Cap Cana exceeded our expectations in nearly every way. The combination of stunning location, outstanding service, excellent amenities, and attention to detail made this a truly memorable vacation. We would absolutely recommend this resort to anyone looking for a luxurious all-inclusive Caribbean getaway and look forward to returning in the future.
Highly recommended!
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4.6
Google reviews (603)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Wake up to the sound of palm trees swaying in the breeze and waves lapping blonde shores during the Caribbean holiday of your dreams at the sublime Jamaica Inn. This captivating tropical retreat offers a luxurious taste of paradise, with impeccable...
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Up to 30% Off and up to $50 Resort Credit*
Up to 30% Off and up to $50 Resort Credit*
*Up to 30% Off & enjoy up to $50 Resort Credit to spend at the hotel when travelling between 01/09/2026 - 30/09/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Up to 30% Off & enjoy up to $50 Resort Credit to spend at the hotel when travelling between 01/09/2026 - 30/09/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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4.6
Google reviews (603)
Chuck Resnick
Incredible property with a very chilled vibe. The staff are the friendliest in the world. The food, especially dinner is over the top delicious and fresh. We had a veranda suite with a room attached. The bedding is very comfortable and the entire property is impeccably clean.
Probably the most relaxing vacation I have ever had. Oh by the way, the beach is lovely and the water so warm and clear.
Lesley Bettis
Just WOW! There are so many things to love! One of the BEST is the staff! Friendly, approachable and service oriented. Gerry is fantastic! The grounds, spa, rooms and private beach are top-notch! And the FOOD!😱 The fish and wood fired pizza are incredible! Love the whole vibe!
Kiwayne Jacobs
My favourite place for rest and relaxation. The villas are top notch and the food and entertainment is amazing. 10s across the board.
T And.
Our second time here and its truly the best. An FYI that they are fully operational following the hurricane. The most relaxing week. We’ve already booked to come back in 2026 🇯🇲 🏝️ ☀️ 🏊♂️
Kiwayne Jacobs
Absolutely one of my favourite places to go. Small and private with a guaranteed luxury experience. The history is rich and the hospitality is unparalleled.
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Google reviews (1236)
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Experience the exotic escape of your dreams with two distinct worlds at the phenomenal all-inclusive Coconut Bay Beach Resort and Spa, on the Caribbean island of Saint Lucia. An adult-only oasis awaits at the Harmony section of the complex, while the...
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4.4
Google reviews (1236)
Dana Hyde
I greatly enjoyed my stay at this resort. I visited in February 2026 for a conference, and all of the staff were incredibly friendly—especially my room attendant. It was so nice receiving daily notes, along with cute towel and flower creations.
All of the food was excellent, whether from the buffet or the restaurants. I especially enjoyed Calabash and would recommend trying it while staying at the resort.
There were so many pool options that even with every room booked, none of the pools felt crowded. The beach is very long, allowing plenty of space for everyone. The only downside was the seaweed in some spots, but the staff worked hard to clear it daily.
My favorite pool was the lazy river—relaxing, with the perfect mix of sun and shade, and crystal-clear water. The themed evenings, like Caribbean Night and Western Night, were also a lot of fun. There were always activities happening throughout the day and evening, so there was always something enjoyable to do.
I highly recommend this resort if you’re visiting St. Lucia.
Nicholas Brown
Another awesome family vacation at Coconut Bay!
Our family has been visiting Coconut Bay for years, and every trip just keeps getting better. With kids ranging from 4 to 10, and older folks as well, finding a place that truly works for everyone can be challenging—but Coconut Bay is perfect.
The pools, lazy river and waterslides are always a hit. The resort is incredibly family‑friendly, and the staff always goes out of their way to make sure the little ones are having fun.
This year, our absolute favorite part of the trip was the animal rescue. Tom and his amazing staff have created something truly special. They’ve rescued countless dogs—and even other animals—and think fostered over 100 dogs just last year. After breakfast each morning, we would visit the puppies. They even got the chance to bottle‑feed the baby goats, which became a highlight of the trip.
Each day, we ask the kids what their favorite part was, and almost every time, the answer was the same: the puppies!! The animal rescue adds such a meaningful and memorable experience to an already fantastic vacation.
Coconut Bay continues to be our go‑to family destination, and we can’t wait to return!
Sarah Coltrin
Absolutely beautiful resort with amazing staff. Shout out to Tyron for the amazing drinks and lots of laughs at the lobby bar. Food was great with tons of options all day. Service was fast and the staff was friendly and knowledgeable. The New Year’s Eve party was beautiful and great entertainment. Even with a lot of people staying the resort never felt crowded. There’s plenty of places to sit and relax without being on top of anyone. Only downside was being on the southeast side of the island with all the seaweed.
Daniel Gamble
We took our family 2 adults/2 kids to coconut bay (splash side) of the resort and had the best vacation ever. The food was amazing, entertainment, kids activities, pool/water park. The staff are great and truly strive to make your experience great. The beach is great as well, sure it calmer on the other side of the island but it's still a fantastic beach. Rooms are well appointed and clean. Thanks for the great vacation and look forward to returning.
Dana Fairbank
Coconut Beach All Inclusive Resort in St. Lucia was purely magical! The amazing resort is located only a short distance from the airport which allows you to start enjoying paradise all the sooner! We were greeted with big smiles and rum punch! First, the staff at Coconut Beach were wonderful and truly make the place stand out! I can't say how much we enjoyed all of them! They were jovial, kind and so helpful! The resort is spread along the most amazing stretch of beach with multiple pools, hammocks, and places to relax and meander! We loved all the casual food options and grand buffet, but were blown away by our reservation meals that were excellent and included in our stay! Our servers went out of the way to please us even finding the perfect drinks or wine for our liking! It was clean and beautiful! The ocean is a little windy but there are always places to relax away from the wind too! They also had amazing performers, singers and entertainment every single day that you could pick and choose! I could go on and on about
this truly wonderful place and people! We love Coconut Bay and St. Lucia!
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4.4
Google reviews (764)
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Revive your mind, body and soul with a sensational all-inclusive stay at the Sea Breeze Beach House; a luxurious resort on the shimmering shores of Barbados. Savour the laid-back Bajan lifestyle, enjoying blissful days underneath the Caribbean sun and...
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4.4
Google reviews (764)
George Strickland
We visited this beautiful hotel for an early honeymoon. It really didn't disappoint. Having read (completely incorrect) negative reviews prior to our arrival, I was rather apprehensive about our visit. However, the moment we stepped in to reception to check in these disappeared. Our room was absolutely beautiful and all we can say is, what a stunning hotel and location. Food and drinks top notch. Staff were exceptional. The kindest, warmest and most accommodating people I've encountered. Fell in absolute love with Barbados, partly due to the fantastic experience we had at this hotel. We WILL be back! Special mention to Kim and Francine, who went above and beyond. Thank you!❤️
Sonya Bianchet
Overall had a great week at this resort, though some areas for improvement.
Service was generally very good but very slow waiting on food at the Tipsy lunch, and they needed a 2nd bartender to manage tables and walk-ups combined.
In general, I didn't find that service staff were particularly friendly, however a few great ones made up for it! David, Omar, and Marcia on the bar, Shakir as a super fun and friendly server assist, Deana on breakfast support, and Prince for the Hobie sail/tour!
Shout out to the lovely lady who made omelettes every morning and the the taco gal by the beach!
Beach was gorgeous and clean with good swimming and water mats/trampoline, though only 300 meters length for walking in front of the hotel due to outcropped retaining walls.
Overall, the food was very good, particularly a la carte. I am not a fan of buffets and it isn't practical to have a huge selection at a smaller resort.
A morning coffee shop would be nice for those who would like to take coffee back to the room or sit outside and wake up, with a later breakfast.
Rollina
What an amazing isle! Barbados is such a small island but leave you big memories ;
At sea breeze we certainly made some of those and I would like to start by mention some of the amazing staff who have definitely helped in making our experience enjoyable and smooth:
Janina front desk- from day one she has been very hospitable, she led us to our room and as we were walking she explained the different areas of the resort . One day she covered the kids club - she was very sweet and great with my kids .
Carolyn - she only covered the kids club once when we were there and she was fabulous with my children.
Josh from the water sport - always making sure clients by the pool are ok with their drinks. He was always ready to clear your drinks when finished and bring you another one if wanted . Thank you Josh!!
Captain Jack - very friendly , he took us sailing and showed my kids turtles in the sea for their first time! I’ll always be grateful for it!
From the restaurant:
Sandra and Kim( restaurant supervisor ), willing to deliver a great customer service , always available whenever we needed.
Allison J, Maria ( restaurant manager)Erica (guest experience manager) unfortunately only met them on our last day during the aperitif by the rum shop.They had been very friendly from minute 1, they asked us about our experience and if we had any issues during our stay.
We did not have any “issues” during our vacation at Sea Breeze but as already mentioned to some managers when we were there , I would like to give some advices to improve their service :
Kids club need to review their activities!! That’s why I can’t give 5 stars - many clients are British so , as a parent , I was expecting my children to spend more time outdoor considering our children spend enough time indoor in the Uk . I thought activities like building sand castles , playing in the pool or games by the amazing sea would have been organised but unfortunately the activities are very limited and all indoor ( slime making , movies , colouring ) - all stuff kids can do even in the Uk.
The only day it was well organised was Halloween , children had fun trick or treating around and making spooky biscuits .
Breakfast- the buffet always open late , around 7:10/7:15 where you have to queue outside and just standing with your kids while they set up before they open . Once you sit down and you order your coffee ( lattes/cappuccino) you have to wait another good 10/15minutes before they bring you one . If you get a black coffee is fine , but if you fancy a milky drink like lattes you have to wait very long time , so I’d suggest they should have a coffee machine ( as most resorts have ) where you can make your own drink . They do one have one by the reception, but obviously is not located in the dining area.
Rather than this … lay back and enjoy the Caribbean!! Thank you Sea Breeze
Lin Ux
The room itself was one of the better aspects of the stay. It was spacious, clean, and tidy, which was appreciated after a long journey. The bathroom was also well laid out and featured both a monsoon/rainfall shower and a regular shower head attached to a hose, with a cradle positioned low on the wall. Unfortunately, when switching to the monsoon shower, the water pressure dropped to little more than a trickle, making that feature fairly pointless.
We arrived at the hotel around 1pm and were allowed to use the facilities until our official check-in time at 4pm, which was a welcome and practical gesture after travelling.
The hotel has three restaurants. The buffet restaurant, Mahogany Lounge, was decent, while the à la carte restaurant, The Cerulean, was the least impressive. The menu there leaned heavily towards fish and felt somewhat limited. There was also a dress code requiring men to wear as a minimum requirement, collared shirts and 'dress shorts',and women to dress 'elegantly'. This wasn’t really an issue given the heat. Shorts being allowed was sensible, but the vague definition of 'dress shorts' meant guests interpreted it very loosely, which made the rule feel inconsistent at best. The standout restaurant, in my estimation, was The Terra, which offered the best overall dining experience of the three.
Food service was unfortunately hit and miss. I chose to have lunch at the beach-side taco bar and ended up waiting over an hour for the tacos to arrive. When they eventually did, they were cold. I had a similar experience on the patio of the buffet restaurant, with long waits and food that wasn’t served hot.
On a more positive note, the staff were generally very willing to help. When issues were raised, and if it was within their control, they were eager to rectify the situation and/or apologise for the service delivery failures, which did help soften some of the frustrations.
The hotel is clearly kid-friendly and does, in fact, offer kids’ clubs. One for toddlers and another for older children, which gives parents a bit of much-needed respite. There are also several activities available nearby, including snorkeling, jet-skis, catamaran trips, windsurfing, and golf, which adds to the appeal if you want to explore beyond the hotel.
Overall, Sea Breeze Hotel has some definite positives, particularly the rooms, helpful staff, and location. However, inconsistent food quality and slow service mean the experience falls somewhere in the middle rather than standing out.
Nikki Fein
Hotel is gorgeous. The staff in the lobby were extremely nice but the wait staff was very rude. Alcohik is bottom shelf and watered down. Food was inedible at dinners. We needed to eat outside the property after spending the money for an all inclusive.
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4.5
Google reviews (139)
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Discover serenity living on the enchanting Caribbean island of Barbados, with a stay at the mesmerising Treasure Beach Art Hotel Barbados An Autograph Collection All-Inclusive Resort. Sitting next to pristine white sands and crystal-clear waters, this...
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4.5
Google reviews (139)
Jassiel Torres
Pure Perfection!
Our stay at this beautiful boutique hotel from the Marriott Autograph Collection was absolutely unforgettable. The property captures everything you’d want from a true Barbados escape — steps from a pristine beach, breathtaking ocean views, and a relaxed, elegant atmosphere that feels both luxurious and personal. The rooms were beautifully designed with thoughtful Caribbean touches and kept spotless throughout our stay. The staff truly made the experience special with their warm hospitality and attention to detail — every interaction felt genuine and welcoming, special thanks to the operations manager and the team that arranged special dinner accommodations and stayed late at night to serve us. From morning coffee overlooking the sea to sunset walks along the sand, everything about this stay was magical. We can’t wait to return to this little piece of paradise!
Rob Ashton
Just returned from the Treasure Beach with great memories of the hotel and island.
Nothing was too much trouble and the staff went out of their way to help.
Rooms were clean and spacious and well equipped . Would recommend to anyone who wants to feel valued as a customer.
Paul Brown
Absolutely outstanding experience!
From the moment I arrived, I was met by the friendliest staff I’ve ever encountered—some even greeted me with a warm “hello” as they passed on their way to work. You could tell they genuinely enjoyed what they were doing, which created a really positive and welcoming atmosphere.
I visited for breakfast and was blown away. The food was immaculate, beautifully presented, and constantly refreshed as items were taken. Every request we had was handled quickly and with a smile, and when we asked for extras, they were provided without hesitation.
The meal itself was superb, and the surroundings were equally lovely—calm, clean, and relaxing.
This was one of the most enjoyable breakfast outings I’ve had in a long time. I would highly recommend it and definitely plan to visit again!
Alessandra
Excellent hotel. Staff are so friendly and genuine always accommodating and kind. Food is very taste and well presented many choices from a la carte menu freshly prepared. Room was cleaned every day and always brought up whatever extra we asked( coffee, water etc) they do activities and water sports. The beach is beautiful and the water so clear that you can see the fish even without the mask . They always bring cold towels and cold snack while people sunbathe. Excellent in every way. Brilliant staff, barman, waitresses, chef, cleaners... all of them but Chantel really makes the difference🙂
Kean Jones
My wife and I booked in for five nights all inclusive at the start of March. We had notified the hotel of our arrival time which was 11 AM and when we arrived our room was ready for us, this was unexpected but a nice surprise. The staff were really welcoming and helpful, helped with our bags and showed us around the room.
Room - the room was excellent, really spacious and clean with lovely modern furniture. It was made up of two separate rooms, the main bedroom and a separate room with a two seater sofa that went out on to our ground floor patio. There were separate TVs in both rooms. The mini fridge was stocked with beers soft drinks which you could ask to be replaced. The aircon was good quality with separate units in the two rooms.
The bed was incredibly comfortable, really big with really high-quality soft sheets and pillows, perfect for us.
The bathroom was spacious with a bath and a shower. The shower was big with very nice toiletries. The shower was so lovely it was like being at a spa. A nice touch was the automatic night lights behind the mirror and along the floor.
There was plenty of storage space with a double wardrobe, large chest of drawers and side cabinets.
Food - We found the food a bit hit and miss, when we arrived we were told it was buffet every day except Sunday and Wednesday, but then during the stay it seemed completely random. The all day menu was quite nice with decent variety and this was served as à la carte most lunchtimes. There was always a pre-order menu at breakfast plus a buffet. We had the à la carte menu on three of the five evenings and it was OK, but we didn’t think the buffet was that good. We had spent the previous 5 days eating around the island and the food was excellent wherever we went, so it was a little disappointing when an expensive hotel wasn’t as good quality. The drinks were also very weak. Given the history of rum on the island you think you’d be able to taste the rum in the cocktails. My wife doesn’t drink a lot but even she found the cocktails incredibly weak. The cocktails were very nice though, we just needed to ask for more rum.
Staff and service -Again we found the staff and service a bit mixed. Housekeeping was excellent throughout, including the cleaning and the turndown service, the room was always immaculate. The restaurant and bar staff were a bit mixed depending on the individual, with some being very friendly and fun and others bordering on rude and clearly not wanting to be there.
The communal areas in the hotel were quite nice if a little small, but they were always sun beds available somewhere at any time during the day around the pool or overlooking sea. The beach is directly accessible from the hotel via stairs and is a very nice beach. We took our own snorkeling equipment and used it every day with lots of sea life and tropical fish over the reef and rocks right outside the hotel.
I think the experience at Treasure Beach would have been better if the sister hotels were open. When we were there all but Waves were closed for refurbishment, there was a water taxi back-and-forth to Waves, which finished around 3 PM so we could only visit for lunch, not dinner which was the weakest meal at Treasure Beach. If the others were open, it would have given us a bit more variety in space and restaurants in walkable distance.
Overall we had a lovely time, enjoying the amazing sunsets that cast different patterns across the sky every night, enjoying the accommodation and swimming with the sea life. There’s definitely some room for improvement though given the price range for this hotel.
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Google reviews (508)
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Escape to the warm azure waters of the Caribbean Sea with a stay at Waves Resort & Spa, Barbados, An Autograph Collection All-Inclusive Resort. This chic, beachfront abode perfectly captures island living and is the ideal spot for you to enjoy a...
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4.4
Google reviews (508)
Jed Dwight
We had the best time at the Waves, all of the staff were so friendly and felt like friends by the time we left! The room was lovely, as were the facilities and the food which was varied and really tasty! The location, set literally on the seafront is really special, with incredible views across the ocean, unbeatable sunsets and fantastic ocean swimming, snorkelling and watersports. Huge thanks to the whole team from Jed & Jan (Mumma J). We’d both highly recommend.
Hoi Lin Fung
WOW! Customer service is that of a 5*. Staff were warm and welcoming. A special shout out to Jacqui, Ryan, Tammy, Ashani, Marsha, Devon, Ebony, Antwoine and the wonderful Ether who cooked divine meals. There are more staff we can't remember the names of but everyone made our stay special and memorable.
The room was very spacious. The only reason why it's not 5 star for the room is because we didn't get a sea view. Having said that, we did see a monkey right outside our window.
Pros:
- stunning Seaview from the lobby
- private beach with stunning sunsets
- fabulous cocktails and delicious food
- breakfast has a variety but what makes it special is that it always has a Bajan option. We are big fans of the salt cod and Bajan soup
- entertainment at the hotel in the form of live music and independent shop vendors
- good water sports
- lovely spa treatment and facilities
- our girls didn't want to leave, they got so much love from the staff
Improvements:
- we didn't get a sea view room but do try and get one with the amazing sea view
- a detachable shower head or bathtub would be really handy for families
- food could be a bit hotter
- more accessible plug points in the room
Can't really fault this lovely hotel located on a quieter side of the island. Close proximity to Carlisle Bay (10min by taxi). Highlight of the stay is the customer service offered by the lovely and wonderful staff. Definitely coming back.
Anjelika M
The hotel itself is small — only three floors — and one of its biggest advantages is that most rooms come with a beautiful ocean view. The staff may not seem extremely friendly at first, but once you start talking to them, they are very attentive, helpful, and always willing to assist. We originally booked a split room because we were traveling with children, but it was unavailable upon arrival, and we were upgraded to a better category — the Junior Suite on the second floor (room 7209). The room was spacious, with a large bathroom, separate shower, a big bed, and two sofa beds that were very comfortable for the kids. There’s a fridge, kettle, tea and coffee, good-quality toiletries, and — importantly — a great hair dryer and strong water pressure, which is a huge plus when you have long hair. The AC works perfectly, there’s an iron and ironing board, and the balcony has a sofa, chairs, a table, and even a drying rack.
Another great advantage is the constant availability of fresh water — in the room, at the bar, and on the beach. They always refill it with lemons, cucumbers, watermelon, or other fruits, which is so refreshing in the heat. You can also ask for any bonus drinks throughout the day and even late at night. The hotel offers yoga, a small but nice gym, and a lovely coffee shop where we really enjoyed the tuna wrap, desserts, and coffee. From time to time, local women visit to sell handmade souvenirs. There’s also occasional entertainment — live music, someone playing instruments — small but pleasant touches.
The beach is small but there are always plenty of loungers, no need to reserve anything early. The beach and pool staff are attentive and always check on guests to offer drinks or help. A huge plus is that all water activities are completely free: tubing, water skiing, catamarans, paddle boards, and more. Our kids loved the tubing and did it several times a day.
One thing to be aware of: there is quite a bit of glass in the water. It doesn’t cut deeply, but you will definitely feel small pieces, so just be prepared. When I asked the locals, they explained that after heavy rains or flooding, all the debris and garbage from the streets — including bottles — gets washed into the ocean. And honestly, there is a lot of trash on the beach in general. If you take a walk along the shore, you’ll see bottles and plastic scattered around. This isn’t the hotel’s fault — it’s more of a reflection of how the island struggles with keeping public beaches clean. It’s something to keep in mind if you’re expecting pristine Caribbean shorelines.
As for minor hotel-related downsides: the area behind the watersports center could be cleaner, and it would be great to have more trash bins around the property, as sometimes there’s nowhere to throw away small items. The buffet is also quite small and repetitive, and we wished there was more seafood, especially considering it’s the Caribbean.
We also loved the Indian restaurant DOSA located across the street in the adults-only section — definitely worth visiting.
Overall, despite a few drawbacks, we truly enjoyed our stay. The ocean views, friendly staff, wellness-oriented atmosphere, great coffee shop, and especially the free water activities made this vacation special for our family.
cheryl3m1
We had a disastrous stay at the Waves due to FOOD POISONING. My daughter and I became severely ill with vomiting and diarrhea a few hours after eating at Seascapes, the hotel restaurant. We were not able to leave our room for a couple of days, and the diarrhea and stomach cramps lasted for several days after we returned home. Management has not taken responsibility for this, or provided any compensation, which is quite shocking given the fact that we were not the only people sick, and that I have been a loyal Marriott customer for close to 30 years.
We chose this hotel because it calls itself a health and wellness resort, and it's part of the Autograph Collection, so we expected good things. Unfortunately, the food at none of the restaurants is healthy, and the snack bar only has soda pop and pastries - no water, no protein snacks! The staff was also very slow and reluctant to make lattes for guests. We also expected to be able to do yoga and pilates every day, but they only offer classes 3x per week, and there is no dedicated studio! And for those who love the beach, this is not the place for you - it is extremely small and narrow.
Don't waste your money or risk getting sick!
Leonardo Scarpa
I got to stay for 6 days at the waves resort recently, and I can say with my whole chest that this was an amazing and gorgeous resort.
As someone who works in the hotel industry I always appreciate when the customer service is great and attentive and at the Waves, the service is truly next level. I had the best time. I got to relax, have fun and eat good food.
Astrid and Ashani from the front desk were so much help to me throughout my stay, their service was truly inspiring.
Valery from the restaurant made me feel so welcomed and appreciated. I am so grateful to have met her.
Everyone at the hotel has been so nice and friendly and the services were great.
I will definitely be coming back. 10s across the board.
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Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all...
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4.5
Google reviews (7413)
Victor Bilgen
I'll start by saying I have never stayed at an all inclusive resort before. I tend to travel more locally. But, with an 8 mo th old and a 3.5 yr old, I decided to plan a trip with a bit more control. I am so happy we did, this place was amazing. The staff were all lovely and attentive. The beach access was top notch. There are two beaches here, no sargassum, and great snorkeling right off the beach. The food far exceeding my expectations, Trade Winds (steak house) competed with some of the better steakhouse ive been to, Lorenzo's has an actual pizza oven, and Moongate's teppenyaki was so much fun. Also the chef's table experience was a personal, private, food experience that absolutely blew my mind. There were a ton of pools, including two huge hot tubs. The drinks and bar options were bountiful. Also for the kids, there were tons of games, an arcade, and even a mini water slide park at the kids club. Overall, I was sad to leave and would definitely recommend checking this place out.
Emanuel Serna
We had an incredible stay at Hyatt Ziva Cancun. From the moment we arrived, everything exceeded our expectations—the service, the food, the property, and the overall experience were all top-tier. What truly made our stay unforgettable, though, were our butlers, Ana and Omar. They went above and beyond in every way, especially when helping us coordinate a photo shoot for our engagement. Their attention to detail, kindness, and genuine care made a huge difference and turned a special moment into something truly memorable. We are extremely grateful for their support and professionalism. This resort delivers an exceptional experience, and the staff is what sets it apart. Highly recommend.
Megan Vallejos
Amazing location on the end to have almost a 360 degree view. The turquoise towers are a must. Private Butler, private hot tub on the balcony with ocean front views! Just wow! Also one of the best massages I have had in my life - Caesar helping get scheduled was amazing and Gabriel the masseuse for the Swedish Massage was 5 stars! Rooftop pool and bar was spacious and not over crowded. Room service came in a timely fashion, always hot and never disappointed. Highly Recommend and will be back!
Jin Kang
The standard corner suite here had incredible views when I went in May. The property is really beautiful and great for families. The food was overall good, but not great. The ice cream at the sweets shop is honestly not that great, the base for the ice cream just tastes odd. Some high spots were when they had taco carts throughout the night. The cheesecake at Habaneros is to die for. And the Steak house is just very slow with inconsistent food at breakfast and dinner. We are there most days during our trip and food was either really good or forgettable. All things considered though, we would come back sometime in the future. Great value for World of Hyatt redemptions, but at cash price it would be a maybe depending on the price. Keep in mind, Le Blanc ruined my idea of luxury all inclusive hotels so I’m not bummed about this experience considering it’s drastically cheaper lol.
Tarun Joseph
Amazing resort! We just got back from a week in paradise. So perfect for our 19 month old as they had toddler play areas in many locations in the resort plus kitchen ds club which is a private kiddo splash pad and activity center. Food and restaurants are also super high quality everything is so well planned out!
Also special shout out to Eddie and Daniella who both went out of our way to make our family feel welcome everyday and checked in on us pretty much all the time!
Definitely going back. A perfect resort for all ages
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Escape to the tranquil paradise of El Dorado Maroma in Playa del Carmen, where luxury meets serenity on the shores of the Caribbean. Indulge in bespoke experiences and intimate spaces designed for ultimate relaxation and delight. From gourmet dining...
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3.9
Google reviews (702)
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Overlooking pristine white sands and turquoise waters on the southeast coast of Barbados, Wyndham Grand Barbados Sam Lord's Castle All-Inclusive Resort is a supreme choice for a luxury Caribbean holiday. Set amidst glorious tropical gardens, this...
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3.9
Google reviews (702)
Alicia Jordan
Short stay with a child Dec 2025. Stayed in Nov 2024 for a conference and the conference facilities were excellent. The resort is huge but can be difficult to move around with a stroller due to its build. Food was good, a variety at main buffet. However, specialty restaurants would be great for options. Room cleaning was not automatic everyday, had to request cleaning after spill on the bed. Pools were clean and swim up bar and family pool for toddlers nice. There is very little entertainment generally and given the remote locatiom would be a great addition for guests who dont want to leave the resort. Did not recall a gift/souvenir shop, that would be a nice additio. The fitness centre was decent. The cat situation close to buffet seating is definitely a negative (as a person who does not like cats), one jumped on table and took stuff off plate (thankfully I was done eating). Overall, a few things can be addressed to make it a 10/10 all inclusive experience.
Ken Carrington
We stayed here as a staycation while we were spending time at our Barbados home.
What a stunning hotel! The staff, grounds, hotel, food…all excellent!
Our 2 Butler’s; Claudia & T’Shane were amazing and extremely helpful.
Jalisa in Castle View restaurant was a delight to have serve us!
Not one person was less than friendly.
Georgia & (totally blanking on her name) from the entertainment were amazing! We had a wonderful afternoon playing dominos with them. The entire entertainment team was great.
Our room was exceptional, one bedroom suite with 2 balconies. Nothing was amiss.
Never long waits for food or drinks. Already looking forward to our return on our next staycation.
Tia Brown
I don’t even know where to start. I have never been so frustrated with a resort to leave a review on the very first day. I will update if things get better but this is how it started. First and foremost when I arrived to the resort, absolutely no one greeted me and my fiance, no welcome drink, towel, nothing. We had to search for check in. Upon check in everyone is overwhelmed and not really friendly. I first started off with asking to make dinner reservations. As someone who traveled to 9 countries in the last year I know to do this day one. There is only one fine dining restaurant and it is completely booked my entire stay. So small bites from the bar is what we are left with. The resort is really far from popular activities so Roundtrip transportation will cost $100 each way. There was a manager by the name of Shavonne that’s been really nice and trying to assist but otherwise I absolutely hate this resort, I am in tears as I type this as no one is answering the phone from housekeeping to front desk and I was given a room with no towels.
Sally Capets
Beautiful hotel on the eastern, less populated and quieter side of Barbados.! We had an oceanfront room with a spectacular view of the turquoise water and rocky coastline. The food and service was very good, especially at The Castleview Restaurant. It's an all- inclusive resort with several dining options. All we're good with choices including local cuisine that we enjoyed. There are several pools as well, all beautiful and a nice place to wile away the afternoon. Sam Lord's Castle, right on the edge of the property, added some historical interest, especially when a ship drifted onto the reef below the castle one afternoon of our stay. Apparently, the crew of the ship had been rescued off the boat near Ascension Island June of 2025 and the boat had been adrift since until it wrecked into the reef here near the hotel.
Carine Bien-Aimé
Very beautiful establishment. Our room was spacious, cozy, and stylish, spotlessly clean, and equipped with everything we needed. The patio offered pool views, and the bed was incredibly comfortable, ensuring great sleep. The scenery is wonderful! The resort boasts breathtaking views and a tranquil atmosphere perfect for relaxation. We especially loved the Castle View Bar & Restaurant for its delicious local cuisine. The Mediterranean Market was a daily treat, with fresh, high-quality options for everyone. We can't wait to return and highly recommend it for anyone seeking relaxation! A truly 5-star getaway!
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Escape to the Hidden Beach Resort Au Naturel Club in Puerto Aventuras, a serene adult sanctuary with just 42 rooms and a presidential suite. Embrace Mexican hacienda-style decor and breathtaking views of the Caribbean Sea. Indulge in alfresco dining,...
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4.2
Google reviews (462)
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Situated on the Platinum Coast, Crystal Cove Barbados A Tribute Portfolio All-Inclusive Resort is a beautiful all-inclusive resort with everything you need for a fabulous Caribbean holiday. A thrilling selection of water sports, three luxurious...
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Minimum 7 nights apply. **Blackout Dates Apply
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4.2
Google reviews (462)
Shane Egnew
There are still some reopening kinks and limited menu. However, the property, service, and quality are great.
Shaun H
I visited Barbados for the first time in September 2023 with my mum, it was her second visit to the island.
We had an amazing time. We received a surprise room upgrade to a sea view room when we checked in. We were greeted with punch and the staff were very friendly from the first moment. Special shoutout to Terence who took the time to check on me on a day I was a bit under the weather.
Some say the rooms and hotel are dated, but I felt the place had a nice character to it. One night our AC broke and was fixed very quickly. The pools are small but they are great for taking a little break from the heat.
The buffet breakfast was always pleasant and there were different options available each night for our evening meal. During the day there were options for lunch and the coffee/wine bar was also a great place to relax. I particularly liked the swim up/cave bar. There were a few bars at the hotel and there were plenty of delicious cocktail options and other drinks.
The hotel is right on the beach and the live music at night time added to the atmosphere of the place. The whole place had a very chilled out feel to it.
As the island is so small, all of our trips were within short travel distance from the hotel.
Overall it was a great experience here. The staff at Crystal Cove could not do enough for us and I wish I could have stayed for longer.
Kevin Mclaughlan
Awful hotel!! Due to stay here for 4 nights but checked out after 1. Would have checked out the same day if we hadn't been travelling 9 hours to get there.
This hotel is one of the worst I've stayed at and believe me invested in a lot of hotels.it is definitely not a 4-star hotel.
The rooms are outdated,verging on dirty. Our bathroom had mould and the toilet didn't flush.
All the staff were avoid of smiling and some came across rude. Everything seemed an effort.
The food was abysmal.A real lack of choice and quality. The evening buffet was horrific.got to the point I didn't bother eating and my wife left most of hers.breakfast was no better.
Checking in was another disaster.no warm welcome and a real poor first impression.the whole experience was terrible.
When checking out 3 dats early after explaining why I did not even receive any type of apology at all.Absolutely shocking!
I strongly advise staying somewhere else and don't waste your hard earned money on this place
Cole Montgomery
The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.
Tzvi Keisar
We stayed at Crystal Cove for 7 nights during new year's. While the staff is very friendly and helpful, the resort is RIDICULOUSLY OVERPRICED, dated, and needs a lot of TLC. It is definitely NOT a 4 star hotel, the rooms that arw not renovated are horrible (motel quality). I would not recommend going there, we were very disappointed of this place. Marriott brand suffered a big hit with is here.
See full story at the bottom.
What we loved:
• Friendly staff, very helpful.
• The beach and the ocean water are amazing
• weather was great
• The resort is small, so it never felt crowded
What we didn't like:
• The resort is very dated, everything is old and maitenance is not good.
• Staff is understaffed and overworked
• only 2 pools, both are small
• Food is not good. Variety is slim and quality is low. My kids did not have a lot of options, but the staff was always happy to make something they liked (like spaghetti)
• Everything feels like it is measured and many times stuff is out: sandwiches run out, towels in the pool, beads and strings in the kids club. Doesn't feel good, especially for the rate this hotel charges.
• Kids club looks old and worn out. But my kids enjoyed going there and do crafts
• Some rooms have been renovated at some point, so they are reasonable. The others are horrible, I wouldn't pay a dollar to stay in one of those.
• Loud music almost every night. If your room is near the speakers (like ours was), you will have a hard time getting your kids to sleep until the music stops (10:30 and even 11pm sometimes).
Our full story:
We arrived on 12/30/2024. The resort is about 40 minutes drive from the airport.
The front desk notified us that the room we booked (ocean view 1 bedroom suite) is not available (due to "maintenance issues") and we'll have to stay in connecting rooms (garden view) for the first night. The rooms were small, old, poorly maintained. The bathroom was dirty and disgusting, my daughter scolded her hand when she touched the hot water valve in the shower because the valve leaked.
The second day the manager took me to see our ocean view suite. This one was in better condition, it was renovated at some point in the past. But it looked small, so I said that from what I remember, there are 2 rooms in the suite. The manager then said this is a "junior suite", and that they don't have the oceanview 1 bedroom suite available until 1/3. He said he has a garden view 1 bedroom suite, we went to see it, but it was basically the same connecting rooms we stayed in, old and disgusting. We decided to take the junior suite, although it was small and pretty crowded for us. We did not get the room we booked for the entire stay (the manager did refund our stay based on the smaller room rate, but there was no additional compensation for their mishandling).
12/31, new year's eve, loud music from the main plaza until 1am(!!!). Our room shook because of the bass. I called the feont desk several times during the night to turn the volume down, but nothing helped. It was horrible, kids couldn't go to sleep. Reminder: this place considers itself "kids friendly".
Music continued almost every night, at least until 10:30pm, one time until 11pm.
Food: there are 2 restaurants, most nights only one operates, and you have to book in the morning for the time you want. Food was ok, not great or something to look forward to, some dishes were fine, some were not. Not a lot of options, for the kids too. Overall I would not say the food was good, but it was not terrible neither.
There is a coffee place that is opened all day until 11pm, coffee is pretty good and service is quick. They also have sandwiches there but only 4 options, and many times sandwiches ran out, so you have to come back later when they restock.
Bar: one bar, variety is not great, and quality is low.
Final thoughts:
We came for the great weather and the beach, and it was meeting our expectations. The resort, however, did not. The lovely staff made the stay better, but could not remedy the poor quality of the facility, especially for what they charge for it
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4.5
Google reviews (4578)
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Succumb to the exotic allure of Cancun with a scintillating holiday in a luxurious beachfront playground. Settled beside immaculate sands and heavenly Caribbean waters, the exceptional Beach Palace offers an all-inclusive experience that’s sure to...
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Minimum 2 nights apply. **Blackout Dates Apply
*Enjoy up to $250 Resort Credit to spend at the hotel when travelling between 18/12/2025 - 23/12/2026
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.5
Google reviews (4578)
Ciana Swasey
I stayed at Beach Palace towards the end of July and had my wedding here. I had a wedding of about 70 people.
Overall, I had a pretty good experience. I enjoyed all the food I had on the resort. I enjoyed all of the drinks. I slept great! The resort needs updates but they are about to undergo renovations, so excited to see how it looks after. The bartenders were attentive and fun. I enjoyed the Sky Terrace bar the most. The view from up there was very nice.
I had my ceremony on the top of the Sky Terrace.
The ceremony was beautiful. The view of the ocean was great. It was hot up there for sure because it was July but they had a water station up there for people to stay hydrated.
We ended up having to have our reception in the ballroom instead of the Sky Terrace because the chance of rain was too high (25%). I was not a fan of the carpet in the ballroom so hopefully with the renovation maybe they could update the flooring in there. The decoration was beautiful, though. I had so much food to choose from for the wedding which was wonderful and it was all included. The DJ did a great job. We had a great time at the reception, though I don't think the AC was working properly because it was too hot in there.
Overall the planning of the wedding with the resort went well. Sometimes I think there may have been some miscommunication which required a lot of back and forth. Aranza was very nice and did try to make sure I was happy even when we ran into some hiccups here and there.
The photographers and videographers were very nice and did a great job. They got all the images we asked for in the alotted time we reserved and helped us pose. The photos and videos came out beautiful. Be aware that when you receive your photos, you choose the photosyou want, and if you go over the amount in the package, the prices per photo are expensive.
Overall, I had a good stay and wedding at the resort! Majority of my friends and family did as well.
Cons that occurred during my stay or my guests' stay:
-Had some issues with some of my wedding guests booking their complimentary shuttle service with the service showing up as not complimentary. Make sure to book way ahead of time because you may need to reach out to fix this with the resort.
-I am extremely afraid of bees and really wanted artificial flowers because of that fear, but they would't allow artificial flowers. They reassured me that they would spray a deterant on the flowers so I wouldn't have to deal with the bees but there were too many bees during the ceremony so it was pretty distracting for me. I was trying to hold my composure at the alter but you could see it in the wedding video and photos. I think maybe artificial flowers should be allowed in cases like this to prevent this.
-My brother and cousin had a room booked together but my cousin arrived first. Since the room was booked by my brother as Adult 1, they would not let her check in until he arrived. So she ended up waiting a couple of hours before she could check in until my brother arrived to the resort. I think they really need to change this policy if this is their policy because not everyone will always arrive at the same time if they are flying from different places and since she was Adult 2, they should have let her check in without him being there. The same issue arose with the airport shuttle. This is an issue that needs to be resolved for people who visit in the future.
- Unfortunately one of my guests had issues with her toilet and waited quite a long time for check in. Also, she was pregnant and asking for non alcoholic drinks, they kept giving her alcoholic drinks.
-My dad and brother had issues with their room service meals coming cold.
-I dont think the AC in the ballroom during the reception was working/up to capacity. It was hot in there and they said they would look into it, but it never was fixed/resolved.
- The water pressure for the jacuzzis in the rooms was very low and the water in the shower would sometimes be cool when it should be hot. Hopefully renovations fix that.
Rachel Fairbourn
Our stay at Beach Palace Resort was nothing short of amazing! From the moment we arrived, we were welcomed with warm smiles and exceptional service. The entire staff was attentive and friendly, but Joshua stood out as by far our favorite server. His kindness, professionalism, and attention to detail made every meal extra special—we genuinely looked forward to seeing him each day!
The resort itself is beautiful and impeccably maintained. Our room was spacious and clean. We loved lounging by the beach and the pool, both of which were peaceful and never overcrowded.
Dining was a highlight—every restaurant offered fresh, delicious food with a great variety. The rooftop bar and views were unforgettable, especially at sunset.
We left completely relaxed and already dreaming of our next visit. Thank you, Beach Palace, for an incredible experience—and a huge thank you to Joshua for making it even more memorable!
Firuzah Eshan
This was our very first family trip to Mexico and my first time visiting the country, and I’m absolutely thrilled that we chose Beach Palace Cancun. Everything about this hotel is simply perfect!
I want to especially highlight the exceptional service and the kindness of the staff. Everyone we encountered was incredibly friendly, polite, and attentive. Their genuine care made us feel truly welcome and taken care of every moment of our stay.
The food was also outstanding — delicious, fresh, and with a wide variety to choose from. We chose the all-inclusive package and were very pleased with everything it offered.
One of the biggest highlights for our family was the kids’ club. My 4.5-year-old son absolutely loved it! The staff gave him so much attention, played different games with him, and even gave him a special souvenir at the end. He spent most of the day there with joy, fully engaged and happy in a fun, caring, and educational environment.
Overall, we are very satisfied with our vacation and are already planning to come back again in the future. Thank you, Beach Palace Cancun, for such a wonderful experience!
Sandra Esteves-Sa
Great experience! The staff is absolutely amazing. Friendly, professional and so much fun. We loved Damasio at the pool bar, Andres, Ernesto and Gabriela at Tequila restaurant at breakfast and lunch, they absolutely made this stay amazing for us. Great, great people and the hotel is super clean. Totally recommend.
Nate Swiss
We had a fabulous time with our large group (six in our family and five in my brother's family)! Both of us had the combined rooms (walk-through door) between the kid and adult room. The maids were so great each day, and they were very quick to resolve any issues we found (clogged toilet, accidentally locked safe, or the like).
The food was so tasty, and of course: plentiful. My little ones were so happy to be able to get "unlimited" fruit smoothies and ice cream whenever they wanted! The different restaurants did a great job trying to seat the eleven of us at one table, or sometimes multiple tables right next to each other.
The hotel is well seated with the beach right there! It would take us only 60 seconds from our hotel room (depending on the elevator wait). We also had a great time with the activities and events. We played many sports (beach soccer and flag football, water volleyball and polo) and also enjoyed the mechanical surfboard. The crowd favorite was the inflatable obstacle course in the pool; so fun!!
We will definitely be coming again!
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4.4
Google reviews (2898)
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Enjoy a decidedly British flavour in stunning tropical surroundings, with a 5-star Jamaica holiday at the sensational adults-only Sandals Royal Caribbean. This superb all-inclusive sanctuary serves up incredible restaurants, as well as a wealth of...
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Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.4
Google reviews (2898)
Delilah Nichols
We've had an amazing experience at this "adult only" vacation resort. It's absolutely beautiful, the staff extremely friendly and helpful. The setting is beautiful, and I felt completely "safe" at all times. Although, very discreet, you see security personnel stationed in various locations throughout the resort and beach area to ensure only the guests are on-site. Lush greenery, well-manicured grounds and flowers. Absolutely a "must" for couples who truly want to relax in a more calm, mature and peaceful setting. This resort is also close to the airport, about a 15 minute ride, but yet, a wonderful setting. We talked with "seasoned Sandals travelers," i.e., throughout their lives they've spent 350 nights in Sandals resorts and said they prefer "Royal Carribean" because of the resort size, proximity to the airport, and the overall experience! We are on our way to South Coast Resort, White House, Jamaica for 4 more nights, so we shall see what that experience is like next. By the way, the food is awesome, especially the Indian Restaurant Bombay, French Restaurant Le Jardienier, and the Carribean Restaurant Spices as well as the Italian Restaurant. This has been a wonderful experience! What are you waiting for? Book the experience already!!!!!
Laidley5233
Sandals Royal Carribean did not disappoint.
Shadeen (wedding planning office) went above and beyond. To add some further detail, my wife and I had been planning our vowel renewal in Jamaica through Sandals and it was poor. HOWEVER, as soon as we get to the resort Shadeen makes it look effortless and there is no stress. Her attention to detail and "customer first" approach is great. She made our vowels renewal exactly what we wanted, thank you Shadeen you were amazing! Our butlers lan and Nicole were exceptional and in all honesty they made our stay. Both made our individual birthdays special and made us feel special on each.
To be honest, I think if we didn't have lan and Nicole I don't think our stay would of been what it was, they were amazing, friendly, professional and easy going, thank you both.
The maintenance team on the beach were also great and keep the beach in pristine condition whilst also being pleasant and professional.
Few comments for improvement.
My wife and I went to the sushi restaurant in Montego Bay and was met with abit of hostility when asking for Perrier water that we had thought our butler had arranged, it was as if the server w looking down on us, however she did warm u wards the end.
Kemberly Willocks
I must say the staff at Sandals Royal Caribbean were exceptional and there was a very high staff to guest ratio. I was greeted by a cold wet flannel and a drink which was exactly what the doctor ordered. Please note I arrived at 11am and check in was for 3pm. They stored my luggage and was more than happy to assist me with settling in on the premises until my room was ready. The room was exquisite, the only downside was that the gentleman that took me to my room spoke so fast and could have taken time to explain things a little more as I felt lost on the first night there. Throughout the stay, staff members went above and beyond to ensure I was comfortable, special thank to all the staff in Cricketer's pub, you were all superb. My house keeper Terry-Ann was so lovely, thanks again.
The highlight of my trip though was Patricia at front desk. I had a late flight back home and stayed on the premises until it was time to leave. I was told earlier my a team member that I could use that facilities at the gym to have a shower and get changed. Patricia, however gave me access to a room to have a shower and get changed. Now, that is what you call going above and beyond. Thank you so so much and I cannot wait to come again as this was an absolutely breathtakingly epic experience, PS the fire dance was incredible!
Angela Sanders
Our Sandals vacation in Montego Bay at Royal Caribbean was really great. The resort was not as big as our first experience at St. Lucia, but we had a great time celebrating with our friends for their 10th wedding anniversary. Our Butler, Andre (Bossi) was superb and went above and beyond to ensure we had a memorable, worry-free time. He was attentive to our needs, anticipated our desires, and went the extra mile to help us celebrate with banners, flowers, and signs posted for the anniversary. The food was good and our server, Princess, at the Bombay resort was so delightful that we requested her on our return visit to the restaurant. The entertainment was very nice and we are already looking towards the next Sandals location.
Connie Roseborough
My husband and I stayed five days at Sandals Royal Caribbean for our Anniversary. This is a beautiful resort, very relaxing if you are looking for a relaxing resort with all the amenities. The rooms are beautiful, the restaurants serve good food, the grounds are well maintained. The ocean view is awesome. Can't wait to go back next year. The hospitality is awesome 👍
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4.1
Google reviews (663)
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£1979
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Nestled among lush tropical gardens beside a stunning white sandy beach, the all-inclusive Turtle Beach Barbados A Tribute Portfolio All-Inclusive Resort is a serene getaway for a barbados escape on the gorgeous waters. Ideal for a big holiday or an...
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Up to 40% Off when travelling between 01/05/2026 - 03/01/2027.
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Minimum 5 nights apply. **Blackout Dates Apply
Up to 40% Off when travelling between 01/05/2026 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.1
Google reviews (663)
chiangmaicharlies
For the cost, Turtle Beach is really 3 stars, but i enjoyed my one week stay and will give it 4.
Many people complain about the birds which will be after your food during alfresco dining, but I liked the wildlife being there.
The hotel is old and dated but so what! My room was big and comfortable with a great view. However. it was quite a long walk to the main areas; the hotel is well spread out.
The staff and meals were good. I particularly liked the ice cream parlour, the swimming pools and room service.
The beach was hopeless; lots of seaweed on it, and all the beaches on the south and east coasts of the island. If you want a good, clean beach, you have to go to the west coast which is mainly taken up with rich folks' homes . There is only ONE hot, small lift (elevator) to cater for all the rooms - terrible!
Do take a trip round the island - well worth it!
Joy-Lina A.
The price-performance ratio at Turtle Beach Hotel is disappointing. While you can enjoy a buffet three times a day and book a table for à la carte dining in the evening (which was usually good), the buffet food itself left much to be desired. The potatoes, for example, were dry and soggy rather than crispy. Most of the staff were unfriendly and made us feel unwelcome.
Finding a sunbed was nearly impossible as all of them were reserved with towels by 8 AM. When we asked about activities or a hotel plan, the staff dismissed our questions, and after searching for a while, we gave up. Additionally, activities listed on the daily schedule came with extra charges, which is unacceptable given the high cost of staying here.
Another strange aspect was the “dummy receipt” provided for meals, showing what they supposedly cost, which seemed unnecessary and odd. The laundry service was outrageously expensive as well.
On the positive side, the rooms were clean, and the reception staff were kind and helpful. However, for those wanting to explore the island, this is definitely the wrong hotel. Even for all-inclusive visitors, there are likely better options offering more value for the price.
Milena Bonio
We stayed at Tuttle Bay for five nights, and while many reviews have pointed out that the hotel grounds need updating, I won’t dwell on that as I understand renovations are planned for this year. Instead, I’ll focus on our personal experience as a couple, though I recognize this is primarily a family-oriented hotel, so our perspective as couple , may be a bit biased.
Positives
The hotel’s biggest strength is its staff—the service is truly excellent. The beach is stunning, and the food is of a very high standard. A standout moment was the New Year’s Eve buffet dinner, which was beautifully organized, with fantastic decorations that added a festive touch. A special highlight for us was our last night when we requested lobster. The chef prepared it perfectly, and while it came with an additional charge, it was absolutely worth it.
Negatives
The primary issue for us was the noise level. This is a very loud property, and as a couple seeking relaxation, we struggled to find quiet spaces during the day. The entertainment is repetitive, with 80s hits, Michael Jackson, and Bob Marley played on a loop. Daytime activities like karaoke and drumming are also excessively loud. The sound system is of poor quality, and while there are live performances in the evening, they’re often singing the same songs, too loud and, unfortunately, not very enjoyable. We had to be wearing earplugs at times during dinner.
During a New Year’s Day event, there was a DJ playing more up-to-date Caribbean music on the beach, which was a refreshing change and much more enjoyable. I hope the planned refurbishment includes better sound systems and an overhaul of the entertainment program.
We booked an ocean-view room but were initially placed in a room overlooking the restaurant entertainment area. The loud music made it unbearable. After complaining, we were moved the next night to a much quieter room on the other side of the property, closer to the beach.
Another issue is the lack of sun loungers and parasols. Around the pool, there are only around 20 shaded parasols for a resort with over 140 rooms, and no dedicated adult pool. Children are splashing water, running and screaming everywhere, leaving little space for adults to relax. We opted for the beach, but it also has no parasols—just lounges with a hood that provides minimal sun protection. Loungers are placed close together, offering little privacy, and there aren’t enough of them. Guests start reserving loungers before 6 a.m., which is frustrating, however the beach here is absolutely stunning.
maleeha haq
Beautiful hotel with the most helpful and friendly staff. The food was amazing, with many accommodations for all dietary restrictions. Halal food was also available by request. The beach and pool areas were terrific. Our room had a full view of the clear ocean, and there were many activities available for all ages. Overall, my family and I had a wonderful stay at Turtle Beach, I can understand why we met so many returning guests!
Lynne
We've just returned from 9 amazing days at The Turtle Beach Hotel & Spa. The location is just spectacular. Right on the beach, with amazing views, from all rooms, I understand. The 3 pools were very welcome in the heat. Very comfortable sun loungers all around the pools. There was never a problem getting a sunbed and fresh towels every day.
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4.3
Google reviews (379)
Caribbean Special Offers
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£1989
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Looking out across soft sand and the glistening turquoise water of the Caribbean Sea, the 5-star Colony Club a Luxury Collection Resort Barbados is an outstanding choice for a dream holiday in Barbados. Whether you’re seeking a romantic hideaway, an...
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Up to 43% Off
Up to 43% Off when travelling between 01/02/2026 - 03/01/2027.
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Minimum 5 nights apply. **Blackout Dates Apply
Up to 43% Off when travelling between 01/02/2026 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.3
Google reviews (379)
Zhanna Barbados
Colony Club is a wonderful hotel with an absolutely perfect location right by the sea 🌊. The ocean is beautiful, calm, and just steps away, creating a truly relaxing island atmosphere.
The location is ideal — convenient, scenic, and perfect for enjoying everything Barbados has to offer.
The service is excellent: attentive, professional, and genuinely warm. The staff makes you feel welcome and well cared for from the moment you arrive.
A great place to relax, unwind, and enjoy the beauty of Barbados in comfort and style.
5 stars without hesitation. Highly recommended.
Linda Blatt
We had a great time Linda Arlene in the dining area was great! Pools were clean. Ocean was rough but beautiful. Staff were very nice .
Food was good
Beds were comfortable and the sheets were also nice .
The only thing I would address is that the staff run too fast with the coffee
pots and food , I almost got hit with coffee
They work very hard.
The music was great
Chuck Shabsove
We absolutely loved our stay at Colony Club. This is a quiet, clean, and quaint boutique hotel perfect if you’re looking for a low-key, relaxing experience rather than a busy resort vibe.
The staff were genuinely warm and friendly, and the service throughout our stay was excellent.
There are loungers everywhere with plenty of great shade options, so it never felt crowded or competitive by the pool or beach.
The recently renovated rooms were outstanding easily on par with a true 5-star resort in terms of comfort and finish.
Breakfast was good, though the space can feel a bit cramped during peak times, which was a minor trade-off given everything else the property does so well.
If you’re looking for a peaceful, understated, and beautifully maintained hotel, this is a fantastic option. And for what it’s worth my wife is usually the first to find something to complain about, and she was extremely pleased. That says it all.
We would absolutely return.
Glenda Bower
Beautiful resort and beach. Lots of issues that downgrade my experience with this resort.
1) did not get the room reserved and paid for which was a 2 bed ocean view so they downgraded me to a 2 bed garden view at the back of the resort. Trying to get a rebate on fees paid
2) service is awful. Staff are very friendly but trying to get a meal or a drink in a timely fashion is frustrating and does not happen. Even asking for water refill does not happen. I was first to order in the evening meal and I waited more than an hour
3) getting food cooked to order does not happen. And if you send it back, it does not come cooked as requested
4) no price consistency. I ordered the same alcoholic beverage everyday and it was a different price everyday.
5) people reserve chairs on the beach with towels before 7 am and do not arrive to sit in them until hours later, sometimes afternoon. Some people reserve 2 chairs, one in the sun and one in the shade for themselves. Nobody does anything to stop this and therefore chairs on the beach are hard to get unless you get up and down there before 7 and do the same thing. Far from ideal
6) only one place to eat and after awhile the food gets tiresome especially if you are unable to eat seafood. Often there were no chicken or beef options.
Tarmattie Singh
This hotel is absolutely gorgeous. Marriott has completely renovated it and worthy to be called luxurious. The most outstanding part of this hotel is the staff. Each and everyone of the staff was incredibly accommodating to our every need and want. Heather, Linda Monica Nicole Bryan Wendell Michael Kianna Mathew Jamal Carole all gave excellent service. The food is incredible the head chef Wayne makes the most amazing dishes and each and every one of his dishes was excellent. The beach is beautiful but a little rocky . The food in the restaurant is expensive but lunch prices are more reason able than dinner and the food is excellent. It was N incredible experience and I can’t wait to return.
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4.4
Google reviews (4716)
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£1989
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Incredible 5-star luxury is waiting to greet you when you step through the doors of the fabulous Hyatt Ziva Los Cabos to begin the Mexico holiday of your dreams. Standing beside pristine white sands and shimmering sapphire waters, this magnificent all...
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Up to 25% Off when travelling between 11/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (4716)
Emily Sannan
We just found our annual midwinter break spot. From the movement we arrived, we were warmly greeted with yummy beverages and assigned a butler to help us answer any questions and make reservations.
Aram was incredible- managed to spot us several times to throughout the resort to check in and make sure everything was fantastic. He was also so responsive on our WhatsApp messaging- made us feel so could sortable and at ease.
The kids club was the MVP of the trip. Our 7 and 9 year olds immediately took the highly qualified, warm and bubbly staff. Calli, Nan, Tania, Connie, Andy and Karla were incredible. They always greeted our kids by name and made sure they had the best time with their creative activities. The got to meet friends, learn some Spanish, and we got to enjoy the adult pool and quiet dinners. We felt completely at ease and very much trusted them. They even put together a certificate and treats for their last day- we can’t wait to come back here next year-1000% recommend.
Catherine Edwards
Beautiful clean hotel! I have stayed at a few all inclusives and this one has been the best.
The kid’s area / waterpark was very fun and the entertainment, pool games, and live shows were great.
The food was amazing for all inclusive! The restaurants were all so different and the food was delicious and unique at all of them. The poolside tacos were the best, had a new one everyday, and the smash burgers at the pool restaurant were perfect. Breakfast was great everyday and so many stations (omelettes, smoothies, quesadillas). Delicious speciality coffees too. There is a coffee shop open 24/7 which is perfect and you can get snacks there too.
The drinks were high quality for all inclusive and no big lines.
Margarita is an amazing breakfast hostess.
Pedro is the best bartender ever and made our trip with his amazing pool drinks and service. My kids loved him and looked forward to going to the swim up bar every day because of him.
Alex (pool bar and water park) was also great, friendly, very attentive and provided amazing service.
Bryant was our favourite waiter! He was excellent.
Christian provided wonderful service at checkout.
Yesenia around the pool was lovely as well.
We brought my 86 year old grandma and mobility/ accessibility was no problem. Easy to get around everywhere.
Quick walk to the shops/ supermarkets across to street to get fun Mexican snacks for people back home.
Sports bar was fun with big screens and pool tables (minors allowed until 10:30 too which was great).
Overall it was very lovely and I would stay again / recommend! 💛 🇲🇽
Amanda Leahy
We had a week here with a very large group. We had originally booked Jamaica, but the hurricane shifted those plans. The fact that this hotel was able to accommodate a group that size and deliver the customer service that they did? Absolutely unreal. We had an amazing time. We saw so many whales every single day. We never ate a bad meal. Your staff was top notch in every way. Thank you, truly!
Marinda Herrera
We just stayed here for our first time and my whole family loved it! Our room was very nice with a big balcony overlooking the pool and the ocean. The service was excellent, everyone was very nice and attentive. Room service was great, pool service was and restaurant service oh and the spa service. We were very impressed by the service here. The good was so good everywhere we went and the dessert was always delicious. We can't wait to come back. My kids loved it! The girls on the kids club were so nice and playful with our kids. The beach was very beautiful and clean and so we're the pools.
Anna LaFortune
Delayed review, but we had a great experience at the Hyatt Ziva between Christmas and New Year’s. As someone who knows hospitality and understands how difficult this work can be (especially over major holidays), I can’t overstate how fantastic every single member of staff was. Each team member was enthusiastic, friendly and went above and beyond with their level of service.
Our dinners at Hacienda with Uziel and Casa Cortez with Margarito were consistently fantastic. Also want to give a special shout out to Luis at concierge - our family caught an absurd amount of fish throughout the week, and Luis not only coordinated with the restaurants to cook the fish for 27 person lunches & dinners, but kept two coolers of frozen fish safe for several days while we were staying in Cerritos so we could fly home with it. Thank you, Luis!
Our nieces and nephews (ages 5 - 12) had the BEST time. One extremely well traveled 11 year old said that this was her favorite vacation yet!
Many thanks to the whole Hyatt Ziva team.
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Up to 55% Off & £725 Off Per Booking
4.3
Google reviews (2697)
Caribbean Special Offers
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£1999
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover the incredible Caribbean jewel of Sandals Grande Antigua. Here you'll enjoy a myriad of all-inclusive delights, from mouth-watering cuisine in the numerous restaurants to unlimited scuba diving for certified divers in some of the world’s most...
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Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.3
Google reviews (2697)
Yavor Geshev
Pros: Our butlers, Mickel, Dionne, and Daren were amazing! Very attentive. Got us our orders right away. Highly recommend getting a room with butler service. The food was great! Plenty of restaurants to choose from. The beach was amazing! They clean sea grass daily and white sand is soft and feels great on walks. Great well-maintained grounds.
Cons: Rooms are dated, furniture scratched, small shower head, low water pressure. The communication between the butlers and the front desk needs improvement. We told our butler to have a cab ready at 3pm and when I asked at 3:05 where it is, the front desk didnt know anything about it. Luckily, we didnt miss our flight due to this. The beach is public and so you keep getting hassle by vendors to buy stuff, when all you wanna do is relax. There are Sandals vendors from the spa and the photo place as well that keep asking you if you want to book an appointment and ask you to take pictures constantly, which ruins the relaxation at the beach. The price for this resort isn't worth the experience overall, in my opinion.
Leslee Wills
This is the 5th Sandals property we’ve stayed at. It’s a solid “tied for 2nd place” in terms of our overall impressions and enjoyment (behind St Vincent & the Grenadines). Our beachfront rondoval villa was great - being literally steps to the beach and having a patio out front to watch the day begin and the sun set was a real treat. For our second week we moved to a rondoval with a private pool which is always fun. However, it wasn’t super private as other rooms could see into our pool. Additionally, the neighboring rondoval’s pool pump was super loud (almost screeching like) and prevented us from enjoying the front patio. In both rooms, gotta admit we didn’t love the combined tub/shower arrangement…just felt like an awkward way to shower. The beach is beautiful and even though we weren’t permitted to sail for the first 5 days because it was too windy (lol), once that happened the beach appeal got even better. The buoys in the ocean delineating the swimming area and boat moorings could use a bit of love - they are quite battered and yucky. We loved the small pool for its quietness and proximity to everything. The Italian restaurant Mario’s was outstanding - the antipasto buffet is crazy good and the atmosphere and decor are top notch. Both breakfast buffets were very good - always well stocked with lots of choice. Coconut ice cream at the Paris Cafe has been a daily favorite, as have been the self-service cappuccino machine, frozen mango mojitos and “love in a cup!” The sushi at Soy was delicious and the two chefs were super congenial and entertaining. The absolute BEST part of Sandals Antigua were our butlers - Dillon, Larissia and Kevin - the best butlers we’ve ever experienced at any Sandals property. Their knowledge, attentiveness, professionalism, personalities and commitment to providing a great customer experience have been so very much appreciated and truly made all the difference. Customer Service throughout the resort has been a mix of great and indifferent - this is the biggest opportunity we’ve noticed across multiple Sandals properties. A simple hello or good morning shouldn’t be hard to get consistently, and demonstrating pride and genuine care for the work goes a long way in validating guest’s decisions to spend top dollar on Sandals when there are lots of other choices out there.
Heidi E
My husband and I went for our anniversary. Overall we enjoyed the resort as a whole. However, aspects were hit or miss. Had to wait for our room to be ready. Our Sunset Bluff poolside room was updated and clean. The view was lovely and the beach was extraordinary. We were disappointed in the food. We didn't expect the restaurant choices to include hotdogs and pizza. Options and menu felt limited. Room service could also have more options as well. Drinks were great, however, we did have to wait quite a bit at times. The resort had a intimate vibe with trailing paths and lush gardens. As for entertainment, we heard someone singing once but didn't get the impression entertainment was a strong point. Staff was kind and helpful when asked.
Tiahna Brandenburg
This was our first time at a Sandals resort and we will definitely book again. Beautiful resort and very large. It was clean including the beach. Even though it was a full resort it didn't feel very busy. My side of the bed had a dip in it so you could tell it was quite old and used, also it was spring so not super comfortable but still slept good!!
Food was great! Make your reservations ahead of time because it is impossible to reserve at the resort. Also Barefoot is a little slow so make sure you have plenty of time. Our favorite was Soy, they’ll let you order all the rolls if you want!
It was really cool to have the options for free kayaks and paddle boards. Wish we would have known about the snorkel trip everyday. We didn’t really get a lot of information so we didn’t know much of anything. Signage could have been better as well.
Overall it was a great experience and we would definitely go back! Miss all the kitties already!
James McCulfor
Our stay was peaceful but lots of fun. There are so many water activities that are included in this all-inclusive experience, including sailing and snorkeling. We were impressed with the variety and quality of the food offered at the restaurants. The staff were wonderful- friendly and helpful. We received especially good service from Latoya at the OK Corral restaurant.
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4.5
Google reviews (1073)
Caribbean Special Offers
Prices from
£1999
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Embrace the best of island life at this fabulous all-inclusive resort on the sparkling shores of Barbados. Sugar Bay is a relaxed holiday destination with vibrant décor and a fantastic menu of activities and dining options. Sip on rum punch with a dash...
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Up to 35% Off
Up to 35% Off when travelling between 01/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
Up to 35% Off when travelling between 01/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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4.5
Google reviews (1073)
Elsie
My husband and I have just returned from a weeks stay at Sugar Bay following a weeks Cruise. This hotel is superb. From the moment i entered the hotel i knew we were going to have a wonderful time. Welcome drinks (strong!!) and a smooth check in. Allocated a gorgeous pool view room on the ground floor - 133. Reef restaurant is wonderful - the food is superb with such a variety of choice. We were able to visit 'Tumi' and 'Sizzle' once during our stay as part of the AI - The food is fabulous. 'Colin's' for lunch and drinks is great too. We had the best week at the hotel and are booking to return next year. The cocktails are incredible, the beach beautiful, the pool relaxing. Entertainment is relaxing/classy and suits the hotel. The team of hotel staff are incredible - good conversations/kind and helpful. We had such a perfect week - it has been incredibly hard to adapt back to the London weather and work..!!!
gapeppy
First and foremost, I want to sing the praises of the staff at Sugar Bay; such wonderful people. My wife and I loved our time at Sugar Bay.
Overall I thought the food was great; kudos to the kitchen staff. The buffet at The Reef was fresh with great flavors and ever changing options during our time. We enjoyed lunches at Colin’s Bar/Grill with some local inspired daily specials. We also enjoyed Valentines seafood dinner at Sizzle Steakhouse; lobster and blackened snapper.
Most nights there was talented musical entertainment. One night had fire dancers.
Resort had plenty of beach lounge chairs and the ocean was a refreshing temperature in February. The sports/beach team would bring out an umbrella on request.
And one morning I walked down to see the racehorses swimming at Pebbles Beach; just a ~15minute walk.
Nichole Atterbury
Im giving 2 stars because me and my husband were treated unfair 2 out of the 5 nights that we were here. I was told that I could not enter in for lunch with my coverup,although I had the same cover up on for breakfast and it was not a problem. I am a colored girl that may be a lottle more voluptuous than others if that make sense, but that is unfair for them to tell me to cover up "a little more" when everyone else can walk around in a bikini with a cover up. The food and majority of the staff workers were great. In fact me and my husband tipped over $100 in USD for meals on the resort prior to these events occurring . That wasnt even taking into consideration. There was barely any music played near the pool, no real entertainment otjer than the night time shows. As a family 4/5 star resort, there should be entertainmemt throughout the resort and in the pool and beach area. We have been all over the Caribbean and this has been the worst by far.Our flight changed for later in tje evening and wr asked for a late checkout, which is only 1 hour later than the regular checkout amd that was denied. They cater to the senior citizen community. The 2 stars were given for the food. The food was better than the local food and we tipped 20% based on that because that's what we would have done in the U.S.
Derrick Owens
We had a fantastic 10 night stay at Sugar Bay in August\September 2025. The weather was great and the entertainment was superb. The rum punch was deadly but in a good way. It was a very relaxing time, just what we needed as this was our first beach holiday in many years.
The food was great with a eclectic mix of local and international cuisines. Great choices for everyone no matter how adventurous a palate you may have.
We would like to especially thank the staff at Sugar Bay for making our stay special in particular Sophia, Samantha E., Cherese, Andre, Kimberly and Justin. Thank you so much!!!
We can't wait to go back there again!
Melody Rosado
I had a reservation at Sugar Bay Hotel in Barbados and had to cancel one day before arrival due to a death in my family. I understand cancellation policies exist, but what disappointed me most was the complete lack of compassion and flexibility shown afterward.
The hotel kept half of my payment. When I later called to ask if they would at least apply the amount they kept toward a future stay within the next 30 days, I was told no. I spoke with two different representatives, and neither showed any empathy or willingness to work with me. There was no attempt to find a solution, no acknowledgment of the circumstances—just a firm refusal.
That’s not the level of hospitality I expected. Life happens, and in moments like that, a little understanding goes a long way. Instead, it felt like they simply took my money and closed the door.
I will still visit Barbados, but I will not stay here, nor would I recommend this hotel based on my experience. Hospitality should include compassion—and unfortunately, I didn’t experience any.
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4.6
Google reviews (408)
Caribbean Special Offers
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£2009
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Lose yourself in the enchanted paradise of Blue Waters Resort & Spa, Antigua. This palm-fringed resort looks out onto the turquoise waters of the Caribbean Sea and offers guests a choice of three restaurants, several pools and various activities to...
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Up to 40% Off
Up to 40% Off when travelling between 23/03/2026 - 04/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 40% Off when travelling between 23/03/2026 - 04/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (408)
Dottie Mallon
Our expectations were exceeded at this magnificent resort! We have traveled all over the Carribean for 42 years and this was the best place we’ve ever been. Named Blue Waters for the most beautiful views of blue water. The entire staff are exceptional and every single one goes the extra mile. 100% quality, customer service. They greet you by name and always ask how they can help or if you need anything. The dining experience is phenomenal and the chefs prepare and present it all with a smile. Each meal was better than the prior one. Rachel and Sparkle, Keva and Derah always greeted us at The Palm. Tramaina, the bartender at the pool made the best Pinacolada anywhere, Rocky and CJ were great watersports guides. Jefferson, Christopher, Devon and Violet at the front of the house and reception could assist with almost anything. The management team, especially Nicole, should be commended for their leadership. I had a medical problem my second day and they brought in Dr Leslie from the medical center to my room. We will return next year with our whole family. Thank you!
trinity tafari
Our stay at blue waters in Antigua was already beautiful, but Mellesha truly made it unforgettable. From the very first interaction, she radiated warmth, professionalism, and genuine care. She went above and beyond at every opportunity, always with a smile and an incredibly positive attitude. Such a lovely, sweet girl.
Mellesha has a rare gift for hospitality you don’t just feel helped, you feel truly welcomed and valued. She was so attentive and handled everything with grace and efficiency. No request was too big or too small, and she made every moment feel effortless and special. Thank you again to all the lovely staff!
Anna Mary
A fantastic experience for our honeymoon. We are so glad we chose Blue Waters. We went during off season (September) so can only imagine how beautiful and lively the hotel is during peak season. We had fantastic service, particularly from Nathaneale at the pool bar, Alex the bartender, the brilliant meal staff Takeshi, Daniela, and Sheddy! Woody the cook also made us feel really welcome on the island, Nichole the manager was fantastic. And I must recommend a massage from Shanna - it was out of this world! It was an incredible experience, and we missed it when we left. The rooms are beautiful and very romantic, the pools are so clean. - and they do a great job managing wildlife and bugs. The food is honestly such high standard, clean and well presented. Great portions and you get great value for your money in the quality.
From the moment you arrive you are greeted with relaxing atmosphere and a cold flannel and a gorgeous refreshing cocktail. Then you are taken to your room in a buggy and it is all very seamless.
The beaches are genuinely private and you don’t have people selling you anything- they do have services such as jet ski you can do but they are so relaxed and you go to them! This was a complete polar opposite to the experience we had on the other side of the island, this is real luxury and we wish we never left.
We will never forget this place and we hope to visit again some day.
Chris Grieve
Fantastic week at Blue Waters covering the period after xmas and New Year. Wonderful location, feels very secluded and peaceful. Great facilities, more than enough to do to keep my teenagers busy for a week - particularly enjoyed the kayaking and paddleboard and had great fun on our boat tour where we visited the turtles at Bird Island. Rooms are great, nicest I have had in Carribean - very spacious and well appointed. Food was fantastic - enjoyed all 3 restaurants and the variety on offer across the menus. Wish we could have stayed longer….
Karen Morgan
My mother and I just traveled to Antigua for a week and were lucky enough to be able to stay at the Blue Waters Resort and Spa. This is a lovely resort with so much to offer, the rooms were beautifully maintained, the food and drinks are top notch for an all-inclusive. But what really made this a special trip was the staff. Checking in with KAREN was so seamless and she was always there to ask if we were ok and how were doing, a truly five star concierge service. Every day at breakfast, I was greeted by DERAH, SPARKEL, and KINA, which brought a smile to my face and made be feel so relaxed. They always wrapped up a to-go breakfast for my mom and it was just so nice to see people so genuinely happy to be there and help their guests. TRAMINE by the pool was an absolute pleasure - when I tell you the sweetest person I met and her drinks were amazing. Also, a special thanks to EMMANUEL to taking us all over the resort about 50 times in the buggy. Truly a great experience, we will be back!
I will only add 1 note - it was difficult for a disabled person to get around the resort to some degree - consider a pathway directly down to the beach and to the pool area and definitely to each restaurant.
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Up to 55% Off & £725 Off Per Booking
4.5
Google reviews (1475)
Caribbean Special Offers
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£2009
Based on 7 Nights, All Inclusive, Including Flight & Hotel
The intimate adults-only Sandals Halcyon Beach is an ideal choice for a romantic holiday in St Lucia. Find your own tranquil spot on the pearly-white beach and spend long lazy hours together in Caribbean paradise. The resort includes swimming pools, a...
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Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.5
Google reviews (1475)
Dorri Auerbach
This was the best vacation. The resort was beautiful. The food was great from the buffet breakfast lunch and dinner. The restaurants were good as well we especially liked the Italian restaurant where the waitress Vanessa was always there to help. We liked her so much we canceled our reservations at the hibachi place to eat at Mario's to see her I won a couple of activities by the pool the girls that ran the activities destiny and sam made my stay especially great. They became good friends always making you feel excepted. Their friendly and energetic personalities made it enticing to particiand. we had lots of fun with all activites.. we also loved the dockside. Over looking the water for dinner. I would definatly recommend this resort to anyone. For the hospitality, the food and drinks, the beautiful and relaxing pools . It truly was paradise
Alexandra O’Malley
Sandals Halcyon Beach is not just a resort, it’s a gentle exhale wrapped in turquoise water. From the moment we arrived, the world seemed to soften. The beach feels intimate and unhurried, like it belongs only to the guests lucky enough to wake up there.
The atmosphere is beautifully balanced. So peaceful. The pools are pristine, the beachfront is perfect and felt like they were designed specifically for afternoon naps.
The staff are the true heartbeat of Halcyon. Warm, attentive, and effortlessly gracious, they create an experience that feels personal rather than programmed. Every interaction felt genuine and every detail was a dream.
Dining was exceptional. From relaxed seaside lunches to romantic dinners over the water, each meal felt like an event. The flavours were vibrant and the presentation elegant, including the service. Even the cocktails seemed to taste better with that ocean breeze.
If you’re looking for high energy and nonstop noise, this may not be your place. But if you crave serenity, romance, and the kind of beauty that makes you pause mid sentence just to take it in, Sandals Halcyon is pure magic.
We left feeling lighter and already dreaming of our return. 💛
Natalia Moore
Just came back from a week vacation at Halcyon. Loved it! The resort was so beautiful and clean. Staff was amazing and food was very good! We had no issues getting into any of the restaurants, no waits at the bars, and no fighting for chairs on the beach. Cannot recommend this resort enough! We will be going back!
Only complaint was the ride from the airport to the resort. The drivers drive insane, the roads has so many curves and it was about an hour and half drive from the airport, I recommend the helicopter transport or the ferry ride.
Spencer Spencer
Had a 7 day stay here in St Lucia. First the island is absolutely beautiful and the people are some of the best in the Caribbean. We love the people of the Caribbean and love how they are so friendly and welcoming. The Halcyon is a very quaint and easy going property. There are three Sandals properties on the island and you can use the amenities at all three, but I think we chose the right one to stay at. It had activities and a little bit of a party vibe around the main pool, but was quite and calm on the beach or at the other pool. The staff was amazing and very accommodating. Most went out of their way to please you. I would highly recommend this property and will be back when I can.
Vicki Turner
Sandals Halcyon has the potential to be a true 5-star resort, and in many ways it already shines—but a few service issues held it back from being the perfect vacation for us.
To start with the positives:
The rooms are fantastic—clean, comfortable, and beautifully maintained. The pools are great, the atmosphere is relaxing, and the food is genuinely outstanding at every restaurant we tried. When the staff are nice, they are really nice, and those interactions absolutely made parts of our stay wonderful.
However, the beginning of our trip wasn’t as enjoyable as it could have been due to a few staff members who were not friendly or welcoming. A small number of servers and, in particular, the night bartender were consistently rude—not just to us but to multiple guests we spoke with. This set a disappointing tone early on. Things did get better after a few days, but mostly because we learned which areas to avoid in order to steer clear of the poor service.
I really hope management addresses this, especially the bartender in the evenings, because so many guests noticed the same issue. With consistently warm, friendly service, this resort would easily be 5 stars.
On a brighter note, we highly recommend doing the boat excursion to the mud bath, waterfall, and snorkeling with Skittles, who you’ll find right on the beach—an amazing experience and absolutely worth it.
We also visited the other Sandals properties. The Grand was lovely, and while we also checked out La Toc, we honestly felt Halcyon was nicer overall.
Despite the service hiccups, we enjoyed our stay and truly believe Sandals Halcyon could be exceptional with just a bit more focus on consistent hospitality.
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Stay 7 Nights, Pay 6 Nights and Kids Stay Free
4.6
Google reviews (256)
Caribbean Special Offers
Prices from
£2049
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Savour the delights of a Caribbean holiday with a stay at the 5-star Coral Reef Club, on the glorious tropical island of Barbados. Nestled amidst lush tropical gardens, beside soft sands and glistening waters, this elegant property provides a heaven...
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Stay 7 Nights, Pay 6 Nights and Kids Stay Free
Stay 7 Nights, Pay 6 Nights and Kids Stay Free
*Stay 7 Night(s), Pay 6 when travelling between 01/05/2026 - 01/11/2026, 10/12/2026 - 18/12/2026 & 01/05/2027 - 01/11/2027, 10/12/2027 - 17/12/2027
*Kids under 12 years sharing a One Bedroom Suite with their parents will be free of charge on a breakfast basis. Applicable for stays with arrival and departure between 01/05/2026 - 01/11/2026 & 01/05/2027 - 01/11/2027
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Stay 7 Night(s), Pay 6 when travelling between 01/05/2026 - 01/11/2026, 10/12/2026 - 18/12/2026 & 01/05/2027 - 01/11/2027, 10/12/2027 - 17/12/2027
*Kids under 12 years sharing a One Bedroom Suite with their parents will be free of charge on a breakfast basis. Applicable for stays with arrival and departure between 01/05/2026 - 01/11/2026 & 01/05/2027 - 01/11/2027
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (256)
Marianne McNiven
We spent the day with a morning pedicure and a lovely lunch by the beach.
The spa is beautiful and peaceful and all staff were so welcoming and attentive especially Lisa, Christina and Tamara. However I would comment the pedicure chairs could be better positioned for patrons and also their staff. I happened to wear a dress for my pedicure and thankfully I wore shorts but it definitely was not ideal seating for myself and my short legs. It would be easier for patrons and staff if patrons seats were more elevated. And that staff didn’t have to be hunched all day. It would be wise for the spa to consider changing the seating options for all. And even for my mother in law and aunt who are in their late 70s getting in and out of their chair wasn’t as easy - it would be a lot easier for those with mobility issues to walk up and step up to a seat and have their feet lower than their body when having a pedicure done.
Steph Smith
This was our second visit to Coral Reef Club and it didn’t disappoint. The room was a beautiful sea view / garden room and was immaculately clean with fresh towels and iced water daily. The food is outstanding, from breakfast to lunch, late morning sorbet and beach drinks to evening dinner and cocktails. Nothing was too much trouble for the staff and the beach waiters are super hardworking and friendly. There is a well equipped gym and tennis coaching which we enjoyed, together with evening musicians/singers which were lovely on the evenings we dined in the hotel. The grounds are beautiful and every member of staff had a smile and hello for you throughout our stay.
We cannot wait to return to one of favourite places to visit. Thank you everyone at the hotel for making our stay so special.
Maricris Reantaso
Resort is lovely overall. Most comfortable room with a quiet balcony albeit a bit dated. Nice quiet location but a bit of a walk to Holetown.
Staff extremely friendly and helpful. Housekeeping service for my room was impeccable. Although at times at the bar it took awhile to get any attention and at one point even forgot my order. Both times happened around the 5pm hour so maybe it’s during staff turnover or prep for dinner service.
Rules say you cannot reserve the beach chairs but people do it anyway. By 8am there are books on almost all the chairs. Rules also say items will be removed from chairs reserved but not occupied for 2 hours. Some beach butlers will do it but some won’t. I personally witnessed a pair of chairs unoccupied and not even used at all for most of the day until about 3pm. When the couple arrived, they were attended to a lot. At another day, a butler gave a pair of chairs to an elderly couple only for it to be taken away by a different butler telling them it was already reserved. Seems obvious the beach butlers play favourites.
Clientele geared more towards the elderly so if you want a slightly less older scene with more establishments around the resort then suggest going elsewhere.
Maddy
We had a great stay overall – the room was super comfortable, always spotless, and cleaned really well with fresh towels and water refilled twice a day, which we really appreciated. Food quality was excellent.
However, the service around the bar area during the day - lunch time- left a bitter taste. My husband and I noticed we were often treated differently compared to other guests. We constantly had to flag down staff just to get a menu, and a few times the waitresses seemed to ignore us completely. On one occasion, I sat for 30 minutes without anyone coming over, while others who arrived later were attended to straight away. I ended up going to the bar myself just to place an order – not a big deal in itself, but it felt unfair given the clear difference in how others were treated.
It’s a shame, because aside from that, the rest of the staff were kind and helpful.
Beyond Grape
The Coral Reef Club is a small slice of paradise along the stunning west coast of Barbados. You notice the extreme attention to detail and the rooms are uniquely placed throughout the lovely grounds. One particular delight is the bar and restaurant which is ideally located and provides top caliber food and service with languid sea breezes and a stunning view. The spa is another immaculate realm and has ample spaces to relax, a nice pool, and the treatments are in well-appointed rooms. The esthetician and masseurs take care to tailor the treatments. You always feel your best at this gracious property.
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Stay 7 Nights, Pay 6 Nights and Kids Stay Free
4.6
Google reviews (183)
Caribbean Special Offers
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£2049
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Embrace pure serenity on the soft white sands of Barbados during a heavenly escape at The Sandpiper. Set amidst stunning tropical gardens, this boutique holiday sanctuary is the ideal place to hide away from the world and enjoy blissful moments of...
Special Offer Details
Stay 7 Nights, Pay 6 Nights and Kids Stay Free
Stay 7 Nights, Pay 6 Nights and Kids Stay Free
*Stay 7 Night(s), Pay 6 when travelling between 01/05/2026 - 01/11/2026, 10/12/2026 - 18/12/2026 & 01/05/2027 - 01/11/2027, 10/12/2027 - 17/12/2027
*Kids under 12 years sharing a One Bedroom Suite with their parents will be free of charge on a breakfast basis. Applicable for stays with arrival and departure between 01/05/2026 - 01/11/2026 & 01/05/2027 - 01/11/2027
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Stay 7 Night(s), Pay 6 when travelling between 01/05/2026 - 01/11/2026, 10/12/2026 - 18/12/2026 & 01/05/2027 - 01/11/2027, 10/12/2027 - 17/12/2027
*Kids under 12 years sharing a One Bedroom Suite with their parents will be free of charge on a breakfast basis. Applicable for stays with arrival and departure between 01/05/2026 - 01/11/2026 & 01/05/2027 - 01/11/2027
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Stay 7 Nights, Pay 6 Nights *
*Stay 7 Night(s), Pay 6 when travelling between 16/03/2026 - 17/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Stay 7 Night(s), Pay 6 when travelling between 16/03/2026 - 17/04/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (183)
Nicola Sett
The reception staff are excellent, very helpful and always jolly, especially olena. The food is amazing. There are many guests that return year after year, for 30+ years, therefore a little clicky.
No TV in the room, but they do have a TV room. The reception manager informed us that there was sunbed drinks service, however it wasn't quite like that, we received a pitcher of water and a sorbet, but no real drinks service. Terrell at Harold's bar was the best waiter, personable and friendly, not all of the waiters were like this. Jerome at the evening bar was good, happy to chat and provide recommendations. The chefs at breakfast were really friendly.
Zara Munday-Muir
Having not been to the sandpiper for over a decade, our return was like coming home. We had a gorgeous week at this idyllic hotel back in early December and it was perfect. The staff continue to go above and beyond, we loved seeing some familiar faces (Carlos, Wayne, Ueline, Harold and the wonderful ladies at reception) plus some fantastic newer team members like Sergio and Trevor who looked after us so beautifully at the beach. You are truly treated like family here, there’s nowhere like it.
(Anyone concerned re. Construction noise- don’t be, it’s barely noticeable, just have another of Harold’s rum punches.)
We hope to be back very very soon.
F P Electrical Services
Excellent evening at The Sandpiper
Went to The Sandpiper for husbands birthday
We started with drinks at Harold’s bar, then meal in the Restaurant.
We had prebooked the meal and mentioned we were coming for a birthday.
We have eaten in many restaurants in hotels over many visits to Barbados, and can truly say this is the best !
The hotel is beautiful, and well kept, for the areas we saw, the setting was truly gorgeous.
From the moment we arrived until the moment we left, the staff were amazing, we felt very well looked after, they were very attentive.
Nothing was too much trouble for anyone, we felt had a very personal service, from the reception staff, to bar staff, and the waiting staff in the restaurant, who were incredible. And even the general manager was on hand chatting to guests, such a nice touch
Even the lovely security lady on the way out who took some lovely photos for us, by the water feature at the entrance.
Food was delicious, excellently presented, the restaurant is beautiful.
And a lovely surprise of a birthday cake for Husband !
Wouldn’t hesitate going again, and price point for meal was very good too.
Thank you all at The Sandpiper
Darren
The staff are aloof to guests’ needs. The resort claims to be five-star but offers no spa. Management seems complacent, relying on repeat customers for good reviews. When you order a drink, the bartender Harold looks irritated, as if your presence is an inconvenience. Asking for service surprises them, as though it’s an unusual request. The whole place feels more like an old folks’ home with a pool than a luxury destination.
They even tried to charge for a ride to a place we never went. The surrounding area is run down, full of noise and construction, with cement dust hanging in the air. One afternoon, I left my wife on the beach for a moment, and the staff allowed a random Rasta man to walk up and touch her, rubbing her legs while claiming to be a doctor. No one intervened.
We booked nine months in advance to celebrate my 50th birthday. When we arrived, there was no recognition of the occasion—just a handshake after we mentioned it. There was no effort to make it special. Every day, it felt like the staff had no idea who we were. The introduction to the property was awkward and disorganized, as if they don’t know how to welcome new guests because everyone else has been coming there for years.
When we raised these issues, the staff became defensive and told us we could leave if we didn’t like it. So we did. If you haven’t been here before, don’t come. They don’t want you anyway.
Emma Shuttleworth
We stayed at The Sandpiper last week and it was like stepping back in time to old school classic service which is unbeatable. From the moment you arrive and being greeted by name from the General Manager, to every step of your stay, the staff cannot do enough for you and nothing is too much bother! They are friendly but also happy in their work which creates a wonderful environment to be in! The hotel is clean, well kept with a wonderful aesthetic, we were out of season, but never did it feel overcrowded or too many people! The pools are well situated and the beach is a lovely stretch just a stones throw from the main hotel areas! There are many shops and restaurants in walkable areas and the sister hotel of The Coral Reef offers a fantastic spa which I visited a few times throughout our stay!
A true testament to this hotel is, that now at another hotel on the island for our last few days, we continue to wish we were back at The Sandpiper!
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Up to 55% Off & £725 Off Per Booking
4.7
Google reviews (915)
Caribbean Special Offers
Prices from
£2059
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Lose yourself on the sun-drenched shores of Jamaica with a scintillating Caribbean holiday at the 5-star Sandals Royal Plantation. Embrace the laid-back tropical vibe as you laze on the private beach or cool off with a relaxing treatment in the Red...
Special Offer Details
Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.7
Google reviews (915)
DKR Jeep-Rod
My wife and I are deeply grateful for the exceptional experience we enjoyed at Sandals Plantation. While every aspect of our stay was remarkable, it was the warmth and professionalism of your entire team that made our anniversary celebration truly memorable.
From the moment we arrived, we were welcomed with genuine care by your front desk team—Safiyalee, Jonoi, and LuckieAnn—who set the tone for our entire visit. The attentive service continued throughout our stay, particularly at the Terrace restaurant, where Vanyam, StayAnn, and Shrika made our meal a pleasure.
We owe special thanks to our personal butlers, Marvin and Bebeato, who went above and beyond to ensure our anniversary celebration exceeded our expectations. The candlelight dinner at the pier, expertly served by Lashanna, stands out as one of the most romantic and memorable moments of our trip.
We also want to recognize Shana Kay, Trecia, and Doneil for their consistent willingness to assist us with every need, always with a smile and genuine enthusiasm.
The professionalism displayed by your entire team clearly reflects the outstanding leadership of Marvin Boyd and Omar Robinson. Despite their busy schedules managing the property, both took the time to personally ensure our happiness and satisfaction—a gesture we deeply appreciated.
Thank you for making our anniversary celebration so special. We look forward to returning.
Jacqueline hankinson
We stayed for the first time in January 2026.
It’s an 5 star, all inclusive, butler service resort. All rooms are suites. It’s a small adults only quiet resort.
The hotel is beautiful, very clean, staff are very attentive and you want for nothing.
It is very quiet in the evening which we like, you can use the bus service to go to the larger resort if you want more nightlife or restaurants.
Highly recommended if you like to be pampered and like peace and quiet. If you like to party probably not for you.
Jean Cotis
This intimate resort enhanced romantic experience. We celebrated our 45th anniversary. The service, food, ambiance and walkable room to beach made for an enjoyable getaway (4 nights). The butlers were an amazing & delightful bonus. We had rose pedals leading to our warm bubble bath; just awesome!
Timothy Sommer
My wife and I got engaged at the Royal Plantation 20 years ago. It was wonderful then and has never disappointed us on the 3 stays since then. The latest was during December 2025. We felt constantly pampered. Although the fact that there are only 73 rooms all overlooking the beautiful beach, excellent restaurants, the real reason this resort sets itself apart from the rest is the staff. First Omar and Marvin (General Manager/Operations Manager) set the tone. They were constantly present greeting guests but also pitching in to help clear dishes and serving food and drinks. Our butlers (Ricky and Bigs) were not only very attentive but also great guys who were more friends than servers.
Some additional employees we would like to recognize are Jlee, Chevy, Stephanie, Kimmy and Tresell. They were all constantly present with beautiful smiles and eager to serve us what ever we wanted.
Garnet AKA Crocodile was a wonderful bartender remembering our names (and favorite drinks) every time we saw him.
We can't forget Sequoia who helped us rebook our trip next year.. Not only was she incredible pleasant to talk to but also extremely knowledgeable about how to make our next trip to Royal Plantation the best.
We also saw our previous butlers - Gladstone and Sherille. They remembered us and greeted us like family.
Thank you all! Tim & Beth
Tammy Conrad
Dear Omar and Marvin, what an enjoyable trip this was. The grounds looked amazing even after the hurricane and the updated rooms are nice too. We love coming to RP and it is for a few particular reasons. The beauty of the resort itself and the people who make our stay so special. It’s hard to name everyone as I haven’t yet figured out my own system as the two of you have. Your ability to recall each of your guests is amazing and what makes this resort unique. Thank you for the intention and time that goes into that task. Here is a list of shout outs for the week, and I know I will forget some people so I’ll apologize in advance. There is no particular order to my list but I’ll start with Chase, Neil and Rhona, Garnet, Trevardo, Romane and Daniello. These seven people are magnificent at their jobs in their own special ways and for me what they do is build relationships and make personal connections that contribute to guests feeling safe, cared for and loved. They are the faces of “One Love.” They reach guests souls with thier humanity. This year and every year I wonder what I’d do if they weren’t here. I am so glad they were. Next I want to recognize the loyalty staff beginning with Sequoia. She is a kind hearted woman and excellent at her job and Horatio and Mahesh were very helpful to us as well. Mahesh helped us with understanding our free stay, which we haven’t booked yet, but he guided us in order to know what to do. Horatio has been very kind as well. We are booked for another stay and are already counting the days till next year. Now for all the staff that we have “touch points” with, forgive me if I don’t give specifics, my mind is a little slow on recall these days and I am going to mess up spelling as well. My apologies. Delmario- our first time meeting him and he was a delight. He and Roshane are very good with remembering all the guests names. Part 1 of 2, see part two in “note worthy details below.
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4.5
Google reviews (2873)
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Tranquillity and luxury combine to create the ultimate relaxing holiday destination at this 5-star adults-only hotel. Set in the Dominican Republic’s most exclusive retreat, Punta Cana, Sanctuary Cap Cana is surrounded by a plethora of luxury pursuits....
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*Book a Junior Suite Ocean View for travel between 01/05/2026 - 25/11/2026 and receive a free upgrade to either a Luxury Junior Suite or a Premium Luxury Junior Suite, dependent on availability at time of booking.
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Up to 15% Off when travelling between 22/09/2025 - 03/01/2027.
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4.5
Google reviews (2873)
Christina Campana James Garlock
My husband and I chose Sanctuary Cap Cana for our honeymoon after a ton of research and we couldn't be happier with our choice! The resort was absolutely stunning, and extremely clean and well kept. We chose a room in the Castle and not only was our view gorgeous, the room was also beautiful. Housekeeping was fantastic and very consistent. We worked with J.T. and he was fantastic! We also booked a Bali Bed package for a day and Elvi was our server - he was also amazing and attentive. We spent some time at the Ocean Bar as well- shoutout to the bartenders up there but especially Christy! All of the staff was incredible! Overall, this was an unbelievable trip and we are so thankful to the staff at Sanctuary Cap Cana for all the hard work they did to make our experience for our honeymoon so wonderful!
The resort did have many activities during the day and night, however, the vibe was definitely more romantic and quiet so if you are looking for a party resort this may not be the place for you, but for our honeymoon and first true getaway, it was perfect!
Jevan Hutson
2/5 – Disappointing Stay, Not Worth the Price
This is a three-star experience masquerading as a four-star hotel. Overall, I would not stay here again. For the price point, your money will go much farther elsewhere. I was genuinely surprised, as I thought I had done adequate research before booking.
The Castle
The swim-up suite pool was freezing — and I say that as someone who regularly jumps into alpine lakes and the Puget Sound. In late February, it was effectively unusable, with no warning from the property.
“Butler service” is not truly butler service. There appear to be only a handful of butlers serving 100+ guests across multiple buildings. Service was neither prompt nor personal, and it certainly didn’t feel VIP.
Housekeeping was inconsistent and slow. Our room was passed over multiple times; we had to ask staff repeatedly for service. On our third day, no one came at all until we contacted the butler.
Be aware that you will hear the neighboring resort — loud music played late into the night.
In-room amenities were also lacking. The TV offers about five channels (four sports) with no streaming options, and the resort blocks casting or screen mirroring. These are basic features at this price tier. There are also no drawers for clothing storage — an odd and inconvenient design choice.
Main Resort
The beach is minuscule — about the size of the Castle pool. If you’re looking for a true ocean-swimming experience, this is not the place. The resort doesn’t even offer goggles or snorkels for rent.
Every sun chair at the main pool is claimed by 8:30 a.m., so plan accordingly.
Food was mixed:
• Casa Bella: solid breakfast and lunch.
• Steakhouse: average (3/5).
• Other restaurants opened sporadically.
The “nicer” restaurants did not enforce their dress code, and loud, disruptive patrons were not addressed, which detracted from the atmosphere.
The onsite market is extremely overpriced — though that’s somewhat expected at resorts.
Bottom Line
This was a subpar experience that didn’t justify the cost. It felt mid-tier at best, despite premium pricing. I would vacation elsewhere or spend slightly more to stay somewhere that truly delivers a four-star experience.
Leandra de Labastida
We attended a friend's 40th birthday at the Castle, booked through Costco travel. The resort is not new yet is well maintained. Our room came with a butler named Alexander and he was wonderful to work with.
We dined at Casa Bella, Steakhouse, and Wok, but couldn't get a reservation at the Italian restaurant, a common issue at resorts since you cannot book before you arrive.
The food was good with diverse options. The castle has its own pool, which is nice, but rude guests reserve chairs all day without using them, limiting seating. This problem exists at other pools and the beach.
The PM pub hosts nightly shows and dancing; we enjoyed the independent show and ABBA tribute, which were both excellent. During the day, they offer activities like a fun mixology class with Gigi and Bryan; punctuality is important due to limited spots.
Alejandro Perdomo
The architecture is simply breathtaking, with all of the warm travertine and limestone creating a cozy but updated Spanish castle setting. Never have we experienced a more friendly and gracious staff and customer service experience. Our butler Juan Lugo was sure to tend to our every need and go the extra mile whenever possible. Claribel, our wedding planner, was an incredible guide and beyond helpful at every decision-making and planning step of the process. The food was also great, with many of the restaurants offering spectacular vistas. The vibe was also perfectly balanced, as there were certainly many activities and nightlife to take advantage of, without feeling surrounded by a crazy, partying type of energy. We can’t wait to plan our next trip to return here to the beautiful Sanctuary
Chris Yerg
I want to give an honest opinion, I cannot say I am a expert on resort but I have been to a few and the one thing I noticed most about this location. Your experience on property is heavily based on tipping. If you want a table at either the Asian restaurant or Italian restaurant, you should try tipping 20 bucks. Bring a mavecave roll of singles and you will know everyone. I even had a drink with a older woman from the Hamptons, she made it sound like her experience was over expected, "Just hand out some cash". Quoted, The Hamptons of NY.
The room had sewer flies. Like 6 a day. I smooshed them on the wall with my hotel bathshoe.
Once I made change for a $100 my trip got better, unfortunately that was to late for me.
Order the Boca Chinco fish on the pier, it was solid delicious, but again I started tipping good just that morning.
Fun, quite, low key drunk, lots of hangout spots, plenty of sun chairs, and if you make it until @ 9pm catch the karaoke or Burlesque show for some fun.
I found the food aspect to be stressful during a stay, with this being an inclusive resort.
Ask me questions I'll be transparent, I had fun, however I want to leave 100% stress and decisions at home.
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4.5
Google reviews (9840)
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Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is...
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*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.5
Google reviews (9840)
Mina Safain
when We checked in it was a very long process. Most importantly we Requested a crib for our 2 year old. Contacted many people in resort with no crib arriving. Impossible to have someone call you or respond. Finally got a crib at 10 pm. In addition, Counter tops are dirty. Hairs and smudge marks all over counter top. We were offered a 100 dollar credit and a free 80 minute massage by public relations. I told the public relations person my wife had a massage booked. She looked up time and said it would be “credited within 1 hr”. Then they reversed this and said we could only book a new one. Takes 10 emails and phone calls to deal with it. So eventually I just dropped it. They did credit a 100 dollars which is more like an insult than actual compensation considering how much this place costs.
Things were getting better. Pools were great so far. Lots of activities for kids. Food is moderate. Room is spacious.
However now after the debacle with the crib and them taking back their word on the massage now there are cockroach in our room and in the buffet. Counters are not cleaned. Pictures and video below. Impossible to get towels at certain pools.
The people overall are very nice and courteous but it is that “fake courtesy”. This is in no way a luxury resort. Would not ever stay at this companies properties again.
Will try to enjoy rest of vacation.
AidenBrandsma
Was an amazing trip and thoroughly enjoyed all the commodities the resort had to offer. Unfortunately, as much of a benefit I want to give those cleaning the rooms my brother and I both had money stolen out of our wallets that were zipped up in our bags. Very disappointed and it was more than just a few dollars. Keep your money in the safe provided!
Chandler Mount
Thanksgiving week 2025.
We had a great week at Moon Palace The Grand. The property is beautiful, the beach is clean thanks to the seaweed barrier, and the staff throughout the resort are consistently warm, attentive, and professional. Our suite was spacious and comfortable, and the app made ordering amenities easy. The resort’s size brings a lot of variety, from shows to restaurants to wildlife you don’t often see at a smaller property.
The Thanksgiving dinner event had some operational challenges, mainly due to everyone arriving at the same time and a single check-in point that created a bottleneck. The atmosphere, food variety, and live music were all strong elements, and with a few adjustments—such as staggered entry times, clearer station signage, and more flexible seating—the overall experience could work extremely well. The foundation was good; it just needed better flow and communication to match the effort put into the production.
The biggest area that needs clearer communication is the resort credit system. We booked spa and excursions before arrival without knowing about category caps or the 16% service fees, which led to unexpected charges at checkout. The staff ultimately resolved the issue, and the sales team was polite and respectful throughout, but clearer upfront guidance would help guests avoid surprises. Overall, it’s a beautiful resort with excellent service, and we would return—with a better understanding of how the credit system works.
Masih Family
Our experience at Moon Palace Grand Cancun was beyond frustrating and nowhere close to the “luxury” standard they promote.
Service was painfully slow and disorganised. We waited two hours for basic towels. Two hours — for towels. That is not five-star service, that is unacceptable anywhere. On another occasion, we waited 45 minutes for shampoo, and when it finally arrived, it wasn’t even the correct item. We had to chase again.
This wasn’t a one-off mistake. It became a pattern of long delays, incorrect deliveries, and zero sense of urgency. Every simple request turned into a process.
Communication made everything worse. Many staff members could not speak or understand basic English, which made even the simplest requests unnecessarily complicated. We would explain clearly what we needed, only to receive the wrong items or no follow-up at all. For an international resort that welcomes guests from all over the world, this is simply not acceptable.
There was no accountability. No apologies. No effort to recover the experience. You’re left feeling like you’re inconveniencing them for asking for necessities that should already be in the room.
The property itself may look impressive, but service is what defines a luxury stay — and this resort fails badly in that department.
For the price paid, this level of inefficiency and lack of professionalism is shocking. We would absolutely not recommend this resort and will not be returning.
Plaza 336 Greenway Village
Great waterpark, decent beach, dated rooms, above average food at the restaurants. Greens and fairways in good shape. Overall a great value for all inclusive.
The service is lacking. The staff tried their best for the most part but the fact that the resort was overbooked didn’t help.
Bell boy lost our bag the day we checked in, they found it after 3 hours. Kids couldn’t go in the pool/beach till then. Long wait times for shuttles, food and drinks. Didn’t get the pizza that I ordered by room service one night (room service claims they knocked on my door and left after no one answered). Didn’t bother ringing door bell or calling. Kids slept hangry.
When paying $1100/night for a room you expect a certain level of service which you cannot expect here during long weekends. I love leaving 5 star reviews for businesses, but I feel a little disappointed this time. Had a pleasant experience when visited last time in 2022.
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4.7
Google reviews (154)
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Escape to the heavenly Caribbean hideaway that is the East Winds, for an unforgettable holiday on the sublime shores of Saint Lucia. Tucked away among tropical gardens, beside a stunning, sun-kissed beach, this exceptional all-inclusive resort is an...
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Up to 30% Off
Up to 30% Off when travelling between 04/02/2026 - 31/12/2026.
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 30% Off when travelling between 04/02/2026 - 31/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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Up to 22% Off
Up to 22% Off when travelling between 05/01/2027 - 20/12/2027.
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Up to 22% Off when travelling between 05/01/2027 - 20/12/2027.
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4.7
Google reviews (154)
Jon Roper
I recently stayed at East Winds with my wife and her parents to celebrate her 30th birthday. The hotel was exceptional and I would highly recommend it.
First, the garden and grounds in the hotel are wonderful and create an authentic Caribbean experience. The beach is spacious and feels very natural and there was plenty of room to choose and relax on a comfortable sunbed. The restaurant has a lovely view of the sea and to enjoy beautiful food with the sound of the waves was very tranquil.
The food options were varied and always felt healthy and fresh. The four course meal each night did not feel stuffy or too much and the excellent waiters went above and beyond to cater for us. From sampling the home made ice cream of the day to fresh mango and beach BBQs, it was all fantastic. I looked forward to breakfast every morning, especially when the chef Germaine would cook up fresh pancakes for me. The drinks menu was extremely varied as well. I haven’t listed the wait staff in this review, because they were all absolutely amazing and friendly.
In relation to activities, the programme was interesting and made the most of the grounds but were truly brought to life by the passionate and enthusiastic staff. The head gardener, Sylvanus, was extremely knowledgable and my in-laws really enjoyed the garden tour. The Pilates classes were fantastic; Nikita provided tailored sessions to help out each member of the group and that ensured it was challenging for the variety of levels in the class but very enjoyable. The paid day trip boat tour was also a highlight. It was great value and allowed us to see and explore one side of the island and the glorious Pitons. The watersports guys were also great. Joe and Devon were always ready to take us out on a hobbycat or kit us out with a kayak and it felt very safe and efficiently run.
Our rooms, deluxe cottages, were spacious and extremely well kitted out. An extremely comfortable super king bed and interesting interiors made it a great place to chill out. The patio area was a great place to relax and watch hummingbirds thrum around as well.
Our suggestions for improvement are minor (and would only elevate an already fantastic hotel to an even more wonderful property) and are as follows. First, a more substantial gym would really elevate the hotel. Even if it’s just a treadmill and bike and some more weights in the yoga area. Also, a mosquito net above the beds in the room would provide an option to help keep bugs out. The hotel does provide sprays and candles but some extra protection would be welcome. Additionally, it would be nice to have a more elevated brand for tea bags than Twinnings, as the rest of the hotel is so sophisticated. Finally, a price list in the boutique for clarity would also be helpful.
Overall, East Winds is an elegant and peaceful hotel that creates extremely relaxing ‘good vibes’. This isn’t a ‘party’ resort but has a lovely atmosphere with fantastic live music (including a steel pan band). The friendly staff made us feel welcome from the start and they went above and beyond to make our stay special. The hotel grounds and beach are stunning and it was a fantastic place for a celebration. I would highly recommend!
Jared Bayer
They give each guest specialized attention. My wife has food allergies, and they took special care to make sure the food that was served was safe for her and still delicious! It was an amazing experience, and we will definitely be going back!!
David Darley
Small 30 room hotel right on the beach, with lovely gardens. Had a bit of a flooding problem to start with when high seas got into bar, restaurant and beach areas. Not new to them, and the whole team coped seamlessly, from restaurant and bar staff to maintenance, gardeners, management, the lot. Only slight gripe is the intrusion of rock out crops into the beach area, limiting swimming space. Also, sand shelf just offshore makes getting out a frequent barrel roll up and then back down again if sea is a bit rough! Lots of repeaters, some over 30 times.
Abigail Jones
My partner and I have recently returned from a week's stay at East Winds - we initially chose to stay here because of the excellent reviews it has already received, which we can only echo having experienced it ourselves.
East Winds is a special place, because of how beautiful and serene it is, and how thoughtful, welcoming and friendly every member of staff is. It's set in a tropical garden, with amazing plants, trees and wildlife everywhere - there was a mango tree outside our cottage, and we saw hummingbirds flying around our terrace every day. The rooms are lovely - beautifully decorated with plenty of space, a big comfy bed and a fully-stocked fridge with soft drinks, beers and wines. The resort overall is gorgeous, with great pool and beach spaces - both of them have plenty of sunloungers so you never need to worry about finding a good spot at any time of day.
A real highlight was the food and drinks - breakfast and lunch are buffets which were always really varied and delicious (I think I had a chocolate mousse almost every lunchtime, they were so good!). Dinners are a bit more formal, with a 4-course menu every night - the dishes were always really high quality, and we left every meal full and very happy! Drinks were great as well, cocktails were always really tasty and a great range of wines for dinner - the rum tasting session was really fun as well.
The best thing by far about the resort was the people - we've never felt so welcomed to a hotel before! Every single member of staff was so lovely, really welcoming and friendly, and our experience would not have been as amazing as it was without them.
While it was our first time at East Winds, we met plenty of other guests who had returned multiple times - we look forward to hopefully being among their number and coming back soon.
Matthew Field
Just returned from a trip to St Lucia where we stayed at East Winds. A very special place, which is essentially a tropical paradise with incredible service, staff and facilities. We have never felt so welcomed to a hotel and frankly this has been the best hotel by far that my wife, 2 x children and I have stayed at. The setting is a lush tropical garden in which the accommodations are nestled, before seamlessly merging into a tropical beach with beautiful turquoise and emerald waters. The property is relaxing, easy to navigate and all on one level! Having seen Jade Mountain and Sugar Beach resorts, other than a butler service which you simply do not need at east winds because of the ease of the layout, this tops them both. My only concern before going was if it was going to be too exclusive to adults for my 2 children to enjoy. This completely evaporated from the moment we arrived, the staff, the interesting setting and the excursions were very child friendly and you could tell they genuinely loved having our children and a few others stay. The food was delicious and the restaurant was gorgeous. The decor of the place is interesting and individual and reflects the vibrancy and peacefulness of the setting. At the heart of it all were the incredible staff - from the restaurant and bar, the spa, the beach water sports, the ‘good vibes’ excursion organiser, reception, security and the managing director! We were very impressed with the excursions and the organisation of everything - the hotel is clearly well connected with the island! We saw lots of dolphins on one of the trips, which was just awesome. Thanks East Winds, simply the best
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4.2
Google reviews (2595)
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Discover your own piece of greatness beside the shimmering waters of the Caribbean Sea with a tantalising all-inclusive holiday at the adults-only Sandals Barbados. With the glorious tropical sun beaming down, you can choose whether to take a romantic...
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Up to 55% Off & £825 Off Per Booking
Up to 55% Off & £825 Off Per Booking
Up to 55% Off and £825 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £825 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.2
Google reviews (2595)
Alexa Pagano-Kolachny
We stayed at Sandals Barbados for our January 2026 honeymoon and had truly an amazing stay! Our goal for the trip was to relax, get some sun, and drink away after wedding planning. We did that and SO much more. The staff is absolutely wonderful, so accomodating and always willing to help. The property is super clean! There are plenty of chairs to find one during the day if you want to be on the beach or pool. It was truly an amazing stay!
Our flight home was cancelled 2 different times - Sandals welcomed us back immediately and made a stressful situation easy for us. We were cancelled on a Saturday, had to extend till Monday then we got cancelled again on Monday and had to extend till Wednesday. All 3 trips to the airport were an ease with Sandals, they provided transportation every way and secured our bags for us until shuttle time.
We will continue to give our business to Sandals and can not wait for our next Vacation! Thank You, Sandals!
ozzie crisalli
We just came back from a 10 day trip to Sandals Barbados and it was fantastic. This is a well run Property. We have been to almost every island in a Caribbean over the last 25 years and this was by far our best overall experience. Dinner was fine dining with excellent service. Every staff member regardless of position was pleasant. This is our first trip using the Butler service, it was the best decision. Our stay was awesome and we booked next year's trip before we left.
Aaron Carrier
We spent a week in Barbados it’s an amazing place. Much of our nights were spent at the bar with our friend Joy who is an Antigua resident. Joy is an amazing host we definitely enjoyed her company. Also spent time at the spa with amazing people. Abigail was a fun person who really made it easy to relax and enjoy your time spent at the spa. From your Wisconsin friends, Joy we can’t wait to see you next year in Antigua.
T Mal1
What a fantastic stay we had at Sandals Barbados! It’s been a wonderful, relaxing week and we are sad to go.
This is our first trip back since we said our vows here in 2018. While much has changed during that time, the most important things have not. The beauty of the island, kindness of the people, our fantastic butlers, and many other staff who have been stellar during our visit.
First, to our wonderful butler team Nicola, Denese, and Shanice - you ladies have been a pleasure to work with! You have met our needs during our stay and exceeded! Thank you so much for your hard work, thoroughness, and friendliness. We are truly appreciative!
Avery, our waiter at Butch’s Seafood and Steakhouse - you made our night! Not once did we need to ask for anything during our wonderful dinner! And you were handling many tables other than us. So much personality and we had a wonderful night! Thank you!
Cassandria in housekeeping - thank you so much for your hard work during our stay and in making sure all of our needs were met. Not once did we have to call because something needed to be replaced. Our room was meticulous and we are very appreciative!
To a few of our Infinity Pool team - Mahalia, Shakeira, Annette, you ladies rock!! You kept the drinks and party mode flowing! Thank you for taking care of us!!
Christopher at Kimonos - what a fun night!! Food was great and the entertainment was awesome! Thank you for making dinner our last night at the resort so much fun!
Overall, it’s been a wonderful vacation! Our sincere thanks to all who made it happen!
Rebecca
We had a great time. Yes, there may be some rooms that could use a bit of updating, but we literally do nothing but sleep and shower in our rooms and those accommodations, for us, were sufficient. Everyone we came in contact with was friendly and helpful. I will say there was one bartender -in the evening- near the lounge that seemed to be having an off night, but that was the only occurrence I can speak about negatively. The food was amazing. Housekeeping went above and beyond. The beach and views are beautiful. And while our visit was to escape the holiday grief due to the death anniversary of our son, I experienced an abundance of peace and joy. Also, Heart and Sol and The Greenhouse are the best hidden gems. I may have ended up on a service road in search of them, 😆 but they were both well worth the adventure!
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4.2
Google reviews (328)
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A magnificent Caribbean oasis is waiting to be discovered at the family-friendly Tamarind Resort, Barbados, An Autograph Collection All-Inclusive Resort on the sun-kissed island of Barbados. Here you’ll find a fabulous hotel with inviting living spaces...
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4.2
Google reviews (328)
John Crook
Beautiful hotel with a stunning location, just wow. The food was adequate and sometimes amazing. Breakfast buffet style, but do go and see Ether on the egg station, but if you order an omelette, don't ask for cheese until last, you've been warned. Lunch the sane buffet style unless you order food from the bar, but expect a slow delivery. Evening meal, sometimes off a menu other times buffet, it seems to depend on how they feel that day. Also, book your restaurant times asap for your evening meal. The beach was small but adequate, but the pool was more than enough for me. I do wish they had poolside waiters, but considering our experience with the hospitality staff, it may have been a blessing in disguise. The rooms are dated, but they suit the surroundings and are cleaned to a high standard. If you have a chance eat at the restaurant next door. It's included in your stay, but book it as soon as you arrive, the views are stunning. Unfortunately, waitresses and bar Staff were the only things that let this place down, 90% of them that is, the rest couldn't do enough for you. It may be that they had a bad week, but either way, it put a downer on our holiday.
EJ McCallion
A huge, belated thanks to the staff at the Tamarind for making our little family reunion/big B-day week-long trip a massive success. We were a group of 16, aged 2 - 80, and everyone had a blast. The kids loved the pools, the parents loved the bars by the pools, I enjoyed slipping away to the adjacent beach oasis. The free water sports were a hit, the food was excellent, the ocean views from the suites were breathtaking. The staff were knowledgeable and friendly, and were pros at dealing with all sorts. We had an amazing trip. I hope to go back to the Tamarind someday and I highly recommend it.
Tim R
Loved it here. Good value. Nice location, great beach. Pools and loungers welcoming. Cocktails great.
Food was good, plenty of choice at buffet and a la carte. Would've liked more local Bajan cuisine though.
Ocean view junior suite is spacious, comfy, nice balcony. Bed comfy and big but high to climb into, staff were great, provided extra towels on request for our 'couple time' - well, it is a romantic location!! Bathroom good, great rainfall shower and nice toiletries.
Sure it's not a flash 5 star place, but for the money it's fine. Pay 3 times more if you want flash.
Steve Fletcher
Lovely!
Really friendly and attentive staff. Was really quiet when we were there but started to fill up with families with young noisy kids as Easter approached.
Great location right on the beach, and decent food.
The water taxi to the 3 other hotels in the group was handy for a change of scenery.
Taxis are really expensive - as is everything else! Duty free on gifts though bring prices down to UK levels.
Recommended
Kerwin McKenzie
I didn't really like this place.
It's expensive, but not worth it. There's a $20 charge for room service, bit It's an all-inclusive, so I'm so confused about this. I don't feel I got value for the price of the stay.
The lady at dinner was super nice! She made sure I chose something nice and even went above and beyond by bringing it up when she called, said it was ready for me to pickup and I took my own sweet time to go get it.
Also, didn't feel like a Marriott Gold member. There was a bit of paper in the room, but that's it.
Loved the robe though.
Staff is really great. Everyone I encountered is top notch and really want to ensure you had an amazing time.
Thanks for the umbrella, it helped as it poured while I was there.
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4.4
Google reviews (293)
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Nestled amidst lush tropical gardens, beside powdery white sands and pristine turquoise waters, the exquisite Cobblers Cove offers a divine haven of peace and tranquillity on the breathtaking island of Barbados. Combining elegant colonial charm with...
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4.4
Google reviews (293)
Jeff Hart
Just fabulous on all accounts. The room was brilliant. The drinks were always quick and refreshing. The pool and beach chairs were great. Food was nice and fresh. The staff got to know you after one day. All details were accounted for. Lovely colored pink and white theme. Lust vegetation across the property. Only 44 rooms so it’s never crowded. Just the perfect place in Barbados. We’ll be back and hopefully see our friends who have been coming 21 years in a row.
H M
I am completely obsessed with this hotel. On my second day and the service is next to none . If I could give it 6 stars I would . The staff are so polite , friendly and attentive without being intrusive . They even sourced me a transformer adaptor power bank because my electrical appliances didn’t work with the voltage difference. No ask is too big for them . The food is exceptional . The aesthetic is gorgeous ; it looks like it’s straight out of a movie . Stunning views . Rooms are also beautiful , with mini walk in wardrobes and candy striped robes . Absolutely gorgeous hotel ; you are making my stay in Barbados truly special so thank you x
Jasper Lloyd
A very beautiful pink-hued hotel, host to the most scrumptious food (lots of lobster), lovely people and service, long white sandy beaches and warm seas. I was particularly struck by the gorgeous smells of the garden (gardenia) and the exotic sounds of the tree frogs. A paradise!
Andrew Greenwood
The good: great location (can walk to Speightstown's restaurants and bars); clean rooms with good AC and showers; well maintained gardens and facilities; great variety of water sport activities (Hobie Cat sailing, etc.)
The "not-so-good". We found the service adequate, at best. The staff was happy to fulfill requests (e.g. asking for iced water when getting some sun on the pool deck) but rarely (ever?) acted in a proactive manner. And some staff had a bit of attitude (perhaps if you're not identified as a returning British guest, you don't qualify for 5-star service?)
Net-net, it's a lovely hotel in a good location. My recommendation (at least what we did), is to spend your days at the hotel (breakfast and sun/beach) and then head into Speightstown for happy hour, dinner, etc.). And don't be afraid to ask for what you need, as the staff will rarely approach you to check-in and ask how it's all going.
Nicky Steventon
Booked a two night stay prior to a cruise. The most expensive hotel I have ever stayed in and was keen to see what you got for your money. ( £1200 a night )
You get asked to move on your second night to a different room to accommodate someone else.
No I won’t be staying again.
To make it worse the room is no where near as nice as our first room. A definite downgrade at the same price. Shocking. I am so annoyed.
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4.6
Google reviews (2856)
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A sophisticated all-inclusive adults-only retreat awaits at Le Blanc Spa Resort in Cancun. Situated on one of Mexico’s most heavenly white sandy beaches, where the turquoise sea sparkles in the sun, this hotel is ideal for a romantic holiday. Relax by...
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4.6
Google reviews (2856)
Soniya K
Had our first stay at Le Blanc Cancun. It was truly amazing. What makes this resort so special is it's well kept property, a tranquil beach and the top notch service provided by all the employees. It's a relaxing time for anyone who desires a beautiful view, great food and noteworthy service. It's as simple as that. Can't go without mentioning the exceptional service and kindness extended to us by Raul our butler and our wonderful waiters Melissa at Glace and Alberto and David at Terraza. Genuine ppl are gems and the resort is very lucky to have these guys. Will be back soon!
Sylvia Walker
We had the best time at Le Blanc. The service and food was amazing. We loved all the restaurants, especially Yama and Bella that served delicious dinners. The staff was great!
I’d like to give an extra Thank you to our Butlers. Saul on the 5th floor was outstanding! He was genuinely caring and always had a smile on his face. He always assisted us promptly willing to assist whenever possible with extra pillows, blankets or special requests. Roberto was equally great and would always answer our request promptly and efficiently. He would handle all our requests through texts or in person with a quick follow-up. We loved both of them for their amazing service and gracious hospitality.
The pool area is amazing with the delicious ice cream shop, churro and taco stands too. The staff was efficient setting up your lounge chair and providing drinks, and so friendly.
The staff at Kakao & Glacé were so kind and provided us delicious coffees, crepes and cookies every morning. We enjoyed seeing them and received excellent service. In particular, Francisco, Mercedes and Manuel were so friendly always willing to go the extra mile to make our morning experience wonderful.
I will recommend LeBlanc to all my family and friends as the best vacation experience in Cancun.
Scott Kramer
While Le Blanc is among the top all-inclusive resorts in the Caribbean, its a guest favorite (including my favorite) it continues to suffer from cut-backs from year to year for food ingredients and more importantly quality. Chef Rene who proceeded Eduardo really was doing a great job and was incredibly passionate about the quality of the meals - alas he is gone. The new Chef Eduardo really needs to focus on food quality more or they need to get Chef Rene back. Service can also be a bit concerning when you go to a Le Blanc restaurant (any except Luminiere) and its more than 50% empty and they cannot seat you? This implies one of incompetent management, lack of wait/busboy staff, or insufficient kitchen staff. Traditional over-achiever staff like Manny, Edgar, Roger, Jorge and more set a theme of customer focused satisfaction. Lesser talent like Mariana in Fujiama probably need some additional "guidance" on how the customers they have are actually responsible for her having a job.
Claudia Vh
Service, staff and beach are 100/10!
Jose from the breakfast buffet is amazing and welcoming. Hugo and Eder were great butlers.
The property is pretty and has the best beach in the area.
Gym and the classes offered are cool!
But food is disappointing. It would be a hit or miss.
Breakfast buffet was OK. Missing more international options, and better quality overall; for example the beans looked like straight from an Isadora Bag. 👎🏼
Room service was meh, we ordered a steak once and it was terrible, chewy, barely any meat, mostly fat.
Steak house was great 💯.
Asian restaurant was ok; ordered sashimi and the cuts seemed like Tataki, the wagyu had a LOTS of fat.
Restaurant by the pool; ordered a Gyro and came in a flour tortilla, the reuben was not even close to a reuben; had overcooked meat slices. The tuna tostadas and shrimp cocktail were good!
The french “fine dining”, not great quality and taste on the dishes, wouldn’t go back.
The service is the best ever. However, The quality of the food is not great. There’s a big room for improvement. For the money paid, would go to a four seasons instead.
Scott
Of all the resorts in Cancun, the staff at Le Blanc is the finest.
Let’s start off by saying there is no finer butler than Rosa on the 9th floor! From the moment you step foot on your floor, you will be pampered beyond your wildest dream and expectations.
Our in room bar was stocked with everything we could have asked for from Baileys, to tequila, to Grey Goose vodka.
We never wanted for any drink, dessert, room amenity or transportation need as Rosa could almost read our mind.
When it came to breakfast or lunch, Daniel and Victor were there with fresh juice, Mimosas, and anything you could dream of cooked to order.
If you are still staying at any other resort in the Riviera Maya, you are selling your vacation short!!
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If you’re seeking non-stop family-fun in the sun, then look no further as the Nickelodeon Hotels & Resorts Riviera Maya has everything you could ever need. This lively all-inclusive resort invites you to enjoy comfortable accommodation and a huge...
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4.4
Google reviews (2332)
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Be transported to a captivating tropical paradise with an all-inclusive stay at the 5-star Jewel Grande Montego Bay Resort & Spa, located on the vibrant Caribbean island of Jamaica. Expect laid-back days topping up your tan on the beach or revive your...
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4.4
Google reviews (2332)
Penny Proud
Firstly I want to send special thank you to butler TOBY and TYRONE for my beautiful room decor. My dining experience at the steakhouse was excellent with our waiter EVON top notch. The food was good, steaks were amazing, temperature on Point with a beautiful presentation.The drinks were made with love 10/10.The property was very clean and tidy. House keeping was quick and reliable with our request. The staff were friendly and helpful.Just need more entertainment options after dinner there wasn’t much to do just the club. Overall experience 100/10. Definitely will be back.
Yuli S
Our stay at Jewel Grande Resort in Jamaica was absolutely incredible — even during a category five hurricane! The staff went above and beyond to make sure everyone was safe, comfortable, and well-fed. When the hurricane struck hard during lunchtime, they still managed to bring fresh, warm food to everyone, which was so impressive and comforting in such a scary moment.
Before the storm, the resort was already amazing — great food at several restaurants, a clear, beautiful ocean, and tons of fun activities to do. There’s a spa, gym, pools, and even a kids arcade where parents can drop off their children to play. Every single staff member was friendly, caring, and professional from start to finish.
Even through a hurricane, Jewel Grande made us feel safe and cared for. Would definitely recommend!
Catherine Lee
This resort is spectacular! The sea view from our balcony was gorgeous. The staff were extremely warm, welcoming and friendly. The food was delicious. I loved the coffee bar in the Sentry Palm building - fancy coffees paired with fresh cakes, daily. The Pier Side restaurant sits right over the sea, it is beautiful. Most of the restaurants look right over the sea. The nightly entertainment is excellent; and, takes place overlooking the sea. A special shout out to the following staff: Giovanni, the Chef at Waves restaurant whose creative dishes never ceased to surprise and delight; Aubrey our friendly server at the Waves restaurant; Simone the helpful tour desk operator; Shanneil the friendly Concierge in the Sentry Palm building; Shelley, the SPA Manager; Calvin the excellent Jamaican Chef at the Orchid restaurant; Rhaymone, Gawayne and Davian, the Jerk Chicken Beach Chefs; Stephanie, our pleasant server at the Orchid restaurant; Cleon the grounds keeper who so obligingly climbed a tree to pick coconuts for us; Devron our server at Le Bouchon restaurant who always seemed to know exactly what we wanted.
Laurie Opitz
Really enjoyed our time in Jamaica. Our butlers Toby and Lennox were great! They checked in on us and kept us informed on what was going on and they managed to get us a difficult reservation. They were friendly and fantastic! The hotel was in process of stuff being worked on and is in need of some upkeep. The staff was helpful and friendly. The food was really good! The beach was wonderful and I loved the water stuff they have! Super fun!
Christine Jebbison
Absolutely beautiful, secure, secluded, and to top it off - the service was the very best experience we've had.
One draw back (being a Jamaican) - the Jamaica dishes were not always authentic. Seemed to be somewhat catered to non-Jamaican guests.
The beach could be more manicured, but it so lovely and not over crowded at all. The best time to go to Jewel Grande is mid September when it's not as busy.
The staff where hands-down great! And the service was excellent!!! This was our first time we've actually stayed in a hotel in Jamaica (as we typically stay with family). Overall - we had a great experience. We will be back, but hoping the food will be authentic - unfortunately, including the Jerk pit.
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4.4
Google reviews (625)
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Let your cares drift away during a dream Caribbean escape at the 5-star Fairmont Royal Pavilion, situated on the magnificent west coast of Barbados. Unrivalled beachfront living, vibrant tropical scenery and rich local culture are waiting to be enjoyed...
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4.4
Google reviews (625)
Theresa Mershon
I've wanted to check this place out for a while, and it did not disappoint:
- Excellent service; the team from front desk to the restaurant to the pool to housekeeping to in-room dining were attentive, professional, cheerful and kind. In particular, when I experienced a flight cancellation with no hope of rebooking, the team immediately held a room for me and were incredibly accommodating, mitigating my distress and ensuring I could enjoy an unexpected extra day in paradise.
- The hotel is small but charming and has beautiful landscaping. My rooms there were in good condition, considering the harsh wear and tear of being so close to the water. The balcony was spacious and comfortable, practically an additional room where I loved to have room service dinner as every room has a million dollar sunset view. Some rooms were under renovation while I was there, so there was some construction noise in the morning and one of the restaurants was closed, but I understand it's necessary for older properties and I am glad Fairmont is maintaining these historic buildings.
- The star of the property is the fantastic beach, where every seat is front-row and the water is as gentle and clear as a swimming pool. I enjoyed checking out free snorkels and saw lots of tropical fish on the jetty directly in front of the hotel.
- This hotel is ideal for people looking for a quiet getaway. They never play music too loud, and even the public spaces have an air of seclusion and privacy. You are never too close to other guests.
M Black
Unfortunately i had way higher expectations for this propriety.
The price you paid makes you expect a little more in two fronts: service and dining.
The location is very good with beautiful beach and a nice feel.
There are only two restaurants on site and they are really bellow a 5 star standard.
There is nearly no service at the beach, so we had to keep trying to get attention of the bar staff, so if you expect to lay down and just enjoy maybe think twice.
Overall the rooms were good, with amazing views.
Lieven Mentens
Great location, the beach. Absolutely stunning. Rooms: due for an upgrade sooner rather than later. The hotel charges four season prices and the rooms are 4 star at best. One bottle of mineral water for your entire stay, not even wine glasses in the room. Everything (including the staff) feels tired. The restrooms in the main restaurant / probably 25 years old. Food average at best.
Recognition as an Accor platinum member: 0.
I never felt less welcome at an Accor property when checking in. Would not recommend. The 3 stars are generous and entirely due to the location and the walking distance to nice eateries.
Sharon Roberts
Where should I begin ? Had the most amazing 7 nights over Christmas (definitely not long enough!). As a family we had 2 rooms, both rooms were spotlessly clean, soft fluffy towels, comfiest beds and linen. Every member of staff provided exceptional service and all with a friendly smile and nothing is too much trouble. Obviously the views give you goosebumps we will definitely be back. Thank you Fairmont Royal Pavilion for the unforgettable memories.
B Hall
This hotel does not deserve to be a Fairmont hotel. Service is spotty, the rooms are old and in need of renovating, we took pictures as examples. The best thing about this hotel is being right on the beach with great views. Considering the high cost of our suite we felt robbed in that we did not receive nearly the value for the money we paid. We will not return to this hotel!
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4.5
Google reviews (650)
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A blissful holiday experience awaits at the magnificent 5-star O2 Beach Club & Spa, an imposing haven of relaxation and fun in the sun-kissed Caribbean island of Barbados. Immerse yourself in style, luxury and attentive hospitality in this glorious...
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4.5
Google reviews (650)
Verdell Johnson
I had the pleasure of visiting the peaceful Island of Barbados and the opportunity to stay at this resort. The staff were warm and welcoming upon my arrival! The resort has 4 restaurants which I highly recommend making reservations prior to your arrival because they become booked fast especially on the weekends! My room was like a one bedroom apartment with a huge shower and excellent views of the ocean.
Like numerous resorts in the Caribbean, people reserve the lounge chairs extra early and disappear for 3-4 hours leaving other guests without the ability to enjoy the pool or ocean in a lounge chair! The staff will try their best to find you an unoccupied spot but I wish people were more considerate!
The beach has strong waves and is somewhat rocky as you venture further from shore but you can enjoy it probably up to your knees depending on your height!
Breakfast is only served until 10am, so if you want to enjoy it , no sleeping in. The food was tasty and provided some local cuisine. The nightly entertainment was enjoyable.
The greatest strength of this resort is quietness and tranquility. By 10pm every night including weekends it was a ghost town. If you’re looking to party hearty this resort isn’t for you but if you want to chill book your stay!
Bri T
Had an EXCELLENT time at O2. Celebrated my birthday here and I was not disappointed.
Staff was so friendly and accommodating. I do believe we were visiting during a slow time but the service was great. Breakfast was very good, would have liked more dinner options but still great.
It did take a while to get to the town, however if you are wanting a relaxing stay you will not need to leave the resort. Would definitely return - did not want to leave.
James Hughes
Still a beautiful resort but losing the sparkle that once set it apart
We’ve stayed at O2 Beach Club & Spa four times in as many years, and it’s somewhere we’ve always spoken very highly of, which makes this review a difficult one to write.
The rooms remain stunning, beautifully designed, spotless, and equipped to a genuinely high standard. The restaurants continue to impress with excellent food, variety, and presentation.
And it’s important to say that many of the staff are absolutely fantastic, full of warmth, humour, and that effortless Bajan charm that makes you feel genuinely welcome. They’re a credit to the hotel and the main reason our experience still had bright moments.
However, something has changed. The atmosphere felt off this time, with a few staff seeming disengaged or disconnected from guests, which is new and noticeable.
The family-friendly feel has faded. The main pool allowing children was dominated by adults every day, while the adults-only pool sat largely empty. Families were left struggling to find loungers, and on two mornings the main pool, meant to open at 8am, was still being cleaned at 10:30, leaving kids with either a small, uninviting bar pool or nowhere to swim.
Around the pool area, we saw leftover food packaging, straws, and ketchup sachets that hadn’t been cleared from the day before, something that would never have happened here in years past.
One evening we also witnessed a large drunken group arriving at dinner, some still in swimwear around 7pm. One woman was so intoxicated she was slumped over a lounger. The restaurant manager handled it professionally and calmly, but again, it’s not what you expect to see in a five star resort.
Even ORO’s dress standards have shifted. Once requiring smart trousers and collared shirts, we saw T-shirts and tracksuits being worn.
Looking back through the hotel’s marketing, there hasn’t been a single family-focused image posted since around 2022. It feels like O2 has repositioned itself towards adult groups and party-style guests rather than families seeking a refined but relaxed break. That impression was reinforced when we watched a large group shouting from a balcony down to friends four stories below.
The beach remains clean and pleasant, though the water is rougher and more Atlantic in feel.
During our stay there was no beach service and only sporadic poolside drink service, which was disappointing given how attentive it used to be.
O2 is still a beautiful property with great potential, but it’s no longer delivering at the level its premium pricing suggests. It has the infrastructure of a five star resort, but the operational standards and guest experience have slipped closer to four.
If this is the direction O2 is now taking, moving away from families and towards adult-only groups, then fair enough.
But for returning guests who remember its earlier warmth, polish, and balance, it’s hard not to feel a bit let down.
Patrick Howard
Great service and beautiful views from the rooms. Delicious food and friendly bartenders and servers and resort staff.
Overall the resort is just a bit rough around the edges for a 5 star resort, but it's a solid 4 star from me, enjoyed my honeymoon here for 6 nights, and may be back in the future.
The best part of the resort is Oro restaurant, make sure you check that out if you are visiting!
Paula Stafford
The staff is not friendly, they give you the impression that they are tolerating your existence. The restaurant staff are on the verge of rude and walk around as if they are in a trance. The food is average at best even at their “high end” Oro restaurant- we were very glad we rented a car for two days not only to see more of the magnificent island but also to meet some very nice and helpful people! The facilities are run down enough it’s noticeable over and over. The toilets are rarely working. The beach is nice but it’s a bit rough here - in 6 days, we didn’t have one that we could snorkel off the beach or really go in the water given the high surf and rock walls. We had to go to beaches by Holetown and a few doors down to snorkel. If you are looking for the really lovely spot, it’s Holetown!
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3.9
Google reviews (1075)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
A blissful escape in the Caribbean sunshine awaits you at the luxurious all-inclusive Sandals Royal Barbados. This magnificent resort features stylish and modern accommodation which includes imposing round-shaped suites with high conical ceilings and...
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £825 Off per booking when travelling between 01/10/2025 - 31/12/2028.
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3.9
Google reviews (1075)
Greg Treadway
We had a lovely time at Sandals. The rooms are nice - though there was noise during our stay of construction right outside our room every morning. Our balcony and tub were very nice. Shower was amazing. The property is large but easy to navigate. The pools were nice. Hot tubs close a little early, but the rooftop one stays warm. Eating is a bit of a challenge. We never managed to get a reservation at any higher end restaurants. We would go to other restaurants and the wait was always over an hour. That part was exhausting. We stuck with the lesser food due to time and waiting. We did get a couples massage out in the garden which was nice as well, but the beeping of trucks coming and going was very loud. While we had a great time (Valentine's Day Weekend), we will not return as the challenges made the price seem not worth it.
Jennifer Gotway
We had the most amazing time! Stayed in a sky pool suite with an insanely gorgeous beach view. Sipping coffee at dawn, wading in our private pool was heaven. Our butlers were fantastic - shout out to De’Angelo, Bernard, and Shannakay. Everyone we encountered was very friendly with a smile and a hello. Good food and we loved trips to Saltys for Americanos & donuts! Though we like to try new places, it’s so tempting to just come back here and do it again. Thanks for a wonderful stay!
Michael Bowyer
Enjoyed our 4th stay at Sandals Royal Barbados. Main problem for us, just too short. 7 Nights isn't enough.
The St Lawrence building is a great location but until the renovation has some AC issues, the rooms though are gorgeous and we love the location by the pool, Heart & Soul for yogurt and a protein shake in the morning. Portofino's still does an incredible steak and it's always busy, no reservations but put your name in and relax at the bar. The reviews are mixed and I have no idea why. There's incredible options from bowling to diving and lots of different spots at the resort to enjoy yourselves. Chairs and towels.. at the pool, no idea why you would pay thousands to hit the Caribbean and not sit in the gardens or on the beach. The main pool is loud, busy and if you want to sit there it could be a challenge. Otherwise, there's lots of room and spots to enjoy.
Val L
Beautiful Resort with Minor Issues - First Visit to Sandals Royal Barbados
My husband and I recently stayed at Sandals Royal Barbados for our first Sandals experience, and overall, we had a wonderful time. From the moment we checked in until departure, the service was excellent and the resort itself is absolutely stunning. The property is beautifully maintained with gorgeous grounds, excellent amenities, and a welcoming atmosphere. The staff were attentive and friendly throughout our stay, which really enhanced our experience. However, there were a couple of issues worth noting. The phone in our room was not working for our entire stay, which made it difficult to contact the front desk or have means to communication (especially if we had an emergency) without leaving the room. For a resort of this caliber, having functioning in-room communication is important. Additionally, we were disappointed with the photography package. For the cost of the photos, we expected at least some basic editing, but the images we received appeared to have zero edits or retouching applied, which didn't seem to justify the price point. Despite these concerns, we still had a great experience overall. The beauty of the resort and the quality of service in most areas made for a memorable first visit to Sandals. With a few improvements in these areas, it would be absolutely perfect. Would we return? Yes, but we'd hope these issues are addressed for future guests.
Giacomo Persichini
We stayed in Sandals Royal for our honeymoon and we booked a Butler Suite. Overall we had a positive experience, but as a first time with Sandals we were disappointed by several things that made us question the value for money.
The resort is beautifully kept and we enjoyed all the facilities including the swimming pools, the bowling alley, and the variety of restaurants and bar. Food and drinks are a bit hit and miss, but you get the idea of what you'll like after a couple days in the place.
Our arrival was simply disastrous. We waited at least 30 minutes outside the airport at the Sandals desk, despite arriving there first, while other guests for Sandals Barbados were quickly escorted to their minibus. Once it was finally our turn, we had to leave our suitcases in a different truck and then got on this banged-up van with no air conditioning. We arrived at the resort and thankfully our butler welcomed us and explained how to check in. We were the only ones who weren't offered a welcome drink, which we had to ask for after seeing the other guests from the same minibus drinking it. After check-in we were brought to our room by our butler, and we found out the room's floor was heavily wet, almost flooded. The butler didn't mind this too much and made us enter, explained to us the usual things and made sure we knew our dinner was booked at 6:30pm. It was 4pm at that time. At this point we were just happy to have finally made it to our honeymoon and we enjoyed the champagne in the room. There was no sign of our luggage for an hour and we needed a shower and to get ready for dinner, so I enquired with the butler who said we'll get them within 20 minutes. It was only 6pm when we finally got out suitcases delivered to the room. We never travel without our suitcases with us, and this was the first and last time. We had to rush to get to dinner at 6:30. The room's floor was finally dried, but not after the maintenance staff told us that it was our fault because we left the balcony door open (??). We disregarded this and assumed they were ignorant to the fact we just arrived and it's not due to us to dry the floor on our arrival.
Our room was spacious and comfortable, but it was absolutely riddled with mould. The AC temperature could not be set by us either, and we had to sleep with direct air flow on our heads at 18C (64F) while we would have preferred 22C.
The first butler was kind enough to save her private phone number on the phone she gave us, but promptly told us the phone line for the butlers will not work due to issues with the provider. Again we just arrived to the resort and for the first 3-4 days we had no way to contact our on-shift butler (or even know who that person is!!) without going up to the room and use the landline. This took away a lot of that added value we could have add. We spent most of the days at the beach or at the swimming pools, and the only way to contact a butler was to either go up to the room or visit the butler's suite and wait for someone to fetch our butler. When you're in the pool and you'd simply like a cocktail, all this is a bit ridiculous and I can't understand why a different way of contact was not provided. It feels like they don't care about the extra price you paid for the butlers.
After the phone started working, it was smooth sailing finally.
Some butlers were better than others. We loved Shakeira and she was extremely professional and accommodating. She would also bring us cocktails while we were at the pool without asking, and she always had time to chat with us and see if we needed anything else. Some others would tell us to be downstairs to be escorted by them to the restaurant, and they would be constantly late. Again with no way of contacting them via phone this was awkward and forced us to just show up at the restaurant ourselves without the service we paid for. The butler would sit you down immediately and serve you drinks, without any kind of wait from the general restaurant staff. We found this very convenient when the butler did their job and highly recommend it.
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4.1
Google reviews (3279)
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Sun-drenched days and action-packed evenings are awaiting guests at the Sandals Royal Bahamian, a sensational adults-only escape in the beautiful Bahamas. An exhilarating entertainment programme at this glorious Caribbean getaway includes live shows...
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 60% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.1
Google reviews (3279)
David Hartzell
We travel all the time and have stayed at resorts all over the world, so we have a basis to judge the great from the good from the yuk.Sandals Royal Bahamian was nice, similar to many of the Riu or mid-priced resorts we have stayed at. The biggest difference was price. Most of the Riu resorts are $300+/- a night, while Sandals Royal Bahamian is over $1100 a night. Other than one steak dinner that was excellent, the resorts are very similar in food quality and quantity. This club is beautiful but needs a facelift. There were hot tubs that were broken, watercraft that didn't work, and showers that mysteriously stopped in mid-shower. Going snorkeling? Bring your own fins because the resort doesn't provide them. Nightlife was non-existent. If you are used to the nightly gala productions at the RIU resorts, you will be disappointed by the lone DJ with high school quality sound equipment. Lastly, ordering anything (via the staff)from a whole breakfast to a drink by the pool? The odds are 50/50 that you will actually get it. The Sandals Royal Bahamian is fun, but it is not worth $1100 a night.
Kim Barrettt
Twinsburg travel did it again . Jason organized a trip for 8 of my friends to The Royal Bahamian in the Bahamas. We were not the traditional guests here considering we were all friends celebrating our 55th Birthdays , however it checked off a lot of what we were looking for . Great dining , clear water , pretty beach , all inclusive ( best for groups) , not too big . and proximity to nightlife (Baha mar) . The restaurants exceeded our expectations . The staff were accommodating to our group . The rooms and resort were newly renovated with classy decor . We were in the west bay club level oceanfront which was great . Nightlife is very mellow since it caters to couples but it’s great that you have the option to visit the close casinos . We went to the private island one day which is a nice option but realized staying at the beach at the property was perfect . The beach is not long but the water makes up for it . Thank you Jason and Karen for your recommendation and looking forward to my next return trip to Antigua .
T RUIZ
This was my second time at Breezes. I visited the location when it opened and it was wonderful back then but time hasn't been kind to the rooms that now look worn. My room had a musty smell and there was a missing shower attachment. I was there for a wedding but I had to book independently because the wedding plans were handled poorly by someone at Breezes. Other than that, I enjoyed the staff and the food was ok. I enjoyed the staff. Kitchen staff who handled food were amazing. Beach group who handled drinks and food were friendly and helpful. The staff is keeping this place afloat.
Theresa Bonnet Nelson
We recently stayed at Sandals Royal Bahamian and overall had a very enjoyable experience. The resort itself was beautiful, the food was consistently good, and the staff throughout the property were friendly and welcoming. A special highlight of our trip was our butlers, Derron & Logesh,— they were attentive, kind, and truly made our stay feel special. Their service went above and beyond and was one of the best parts of our vacation.
The only disappointment for us was the room. It wasn’t quite what we expected based on the description and photos when booking. While it was clean and comfortable, it didn’t fully match the level we anticipated for the category we reserved.
That said, the positives outweighed the negatives. We had a great time overall and appreciated the excellent service, especially from the butler team and staff who worked hard to make guests feel welcome.
Andrew Johnson
My wife and I just returned from a week-long vacation at Sandals Royal Bahamian, and we absolutely LOVED it.
When my wife and I travel, we like to enjoy a more "low key" and quiet experience. There are 2 VERY large pools, 1 for people like us, and another for people who prefer a livelier experience. Sitting by the quieter pool, we couldn't even hear what was going on at the party pool! There is also a very small pool and hot tub, tucked into a very secluded area, which is very peaceful.
Employees at this resort are top-notch. Polite, helpful, and are very attentive.
There is a very nice piano bar located in the East building, and there are piano-sing-a-longs every night. The bar is fantastic, and Michelle, who bartends at the piano bar, was my absolute FAVORITE. She is so friendly and sweet, and she makes great drinks, too.
The only issue that we had with the room was that toward the end of our stay, the shower drain was draining VERY slowly, and we had a hard time getting someone there to fix it. Other than that, everything was GREAT.
We will definitely be back to enjoy this great resort, and to see Michelle. :)
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4.4
Google reviews (2620)
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Picture-perfect shores of Montego Bay, Jamaica, with a sublime 5-star holiday at the adults-only Hyatt Zilara Rose Hall. Whether you’re craving sun-drenched hours of relaxation or activities galore, this romantic tropical sanctuary is the ideal choice....
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Up to 15% Off when travelling between 01/11/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (2620)
Breyanna Johnson
Heartfelt Gratitude to Hyatt Zilara Staff
A huge thank you to the incredible staff and administration at Hyatt Zilara for their exceptional service during Hurricane Melissa. Your dedication and commitment to guest well-being went above and beyond, ensuring that we felt cared for and comfortable despite the unforeseen circumstances.
Attention to Detail: Thank you for your meticulous attention to every detail, making sure our needs were met promptly and efficiently.
Delicious Meals: We truly appreciated the hot meals provided three times a day and the all-day accessible snack bar, which kept us nourished throughout our stay.
Frequent Updates: The regular meetings to update us on the island's situation and travel options were immensely helpful and reassuring.
Relaxation Services: The complimentary massage sessions were a thoughtful touch, allowing us to feel as close to being on vacation as possible, even amidst the storm.
Entertainment: Your commitment to keeping us entertained during the entire stay did not go unnoticed and was greatly appreciated.
Compensation and Transfers: The generous compensation and complimentary airport transfers showed your genuine concern for our safety and comfort.
The Hyatt Zilara staff truly prioritized the safety and satisfaction of their guests, demonstrating it through their thoughtful actions. Your efforts made all the difference, and because of this exceptional hospitality, I will definitely be returning. Thank you for ensuring we all got home safely! 🌟
Angela Dotson
My husband and I just returned from celebrating our 29th wedding anniversary, and we couldn’t be happier with our experience. This resort truly exceeded our expectations!
We were a bit nervous before arriving, as recent reviews had us concerned. Jamaica has always been our “happy place,” but our last two visits to other resorts had been disappointing compared to years past. We didn’t want to be let down again—but Hyatt Zilara completely restored our faith and reminded us why we fell in love with Jamaica 29 years ago.
From the moment we arrived, the staff’s warmth and genuine hospitality stood out. Nearly everyone we encountered went above and beyond to make sure our stay was exceptional. The small gestures and thoughtful touches throughout our visit really made the difference. A special shout-out to Shavene, Stacy, Teneika, Horatio, and Lucrellas in Watersports(sp?) —they were absolute standouts, though truly, the entire staff shined.
The grounds were immaculate and beautifully maintained, the restaurants offered great variety and quality, and there was a nice balance of relaxation and activities.
If I had one small suggestion, it would be to incorporate more Caribbean music on the adults-only side instead of the everyday radio songs we can hear back home—and perhaps lower the volume just a bit.
Overall, we left feeling refreshed, grateful, and reminded of why Jamaica will always hold a special place in our hearts. Thank you, Hyatt Zilara, for helping us celebrate such a special milestone in such a memorable way!
Antionette Hubbard
The stay was overall good. We booked a swim up room and the views were great. We fairly enjoyed our pool daily. My favorite part of the trip was the hookah. Monique the assistant manager at the hookah stand made sure our hookah was full and we enjoyed it every bit. We were very grateful for her service. Also Malcome who works by the pool was also very generous and kind. He ensured our drinks were always full. As a girlie who always stays at the Hyatt this was one of the better resorts but it doesn’t beat the Hyatt Ziva in Cabo. I didn’t like that there were no options to upgrade wristbands for better liquor choices. We had to go off the resort to get a quality tequila the Jose Cuervo was giving us a headache. Still there are some things that can be improved. The room cleanliness can be a little better and the room service was a little slow but overall it was a decent stay. We had dinner at one of the restaurants and I want to highlight the lamb chops and lobster it was amazing. The driver the hotel assigned us to was Delano and he was amazing!! He took us all over Montego bay safely! Overall I would rate it a 8/10 I will be bringing my family back for Christmas.
Edwin ADOO
This all-inclusive resort is overall good, though I expected it to be exceptional. If you’re looking for an international-style resort in Jamaica, this is the place. But if you’re hoping for a truly authentic Jamaican experience, it may fall short.
We originally booked for the Jamaican feel, but were a bit disappointed—especially with the food. I’m not saying the food was bad, but it lacked authentic Jamaican flavors. Service was also noticeably slow almost all the time, which took away from the experience. The only restaurant I truly enjoyed was the buffet at Choicez—the steak there was to die for. On the other hand, the worst place we visited was the hibachi restaurant. The food wasn’t great, and while we were still eating, the waitress came and took my almost-full drink without saying a word. At that point, we stood up and left—definitely a horrible experience.
Our balcony overlooked the family side (Ziva) even though we booked adults-only, which wasn’t ideal. For the price point, the bathroom and toilet also felt fairly average.
That being said, several individuals truly went above and beyond to make our stay memorable, and they deserve recognition:
• Alicia, Malique, and Mark – always welcoming with a smile
• Sheldon at the jerk hut
• Elvis on the beach, for outstanding service
• Terry-Ann and Tiana at concierge, both incredibly helpful
• Jason, chef at Calypso
• Anthony, our waiter at Fuzion
• Tricia, Kemona, and Prittanya from the Playa Collection team
• Jdarling at the cigar shop
These individuals made our trip special despite some disappointments. Their service stood out and reminded us what true hospitality feels like.
Andrea
In the beginning of our stay they was an issue with our room. They moved us to a new room and upgraded us the following day because of the initial inconvenience. Keneve the manager and her staff were kind and calm. The pools are always clean. The staff was all around amazing we had the best person named Elvis taking care of us at the beach and pool! Definitely coming back and sending all my friends to this location.
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4.4
Google reviews (1923)
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Lose yourself on the paradisiacal shores of Jamaica with a 5-star holiday at the magnificent Hyatt Ziva Rose Hall. Nestled in the idyllic beachfront setting in Montego Bay, this incredible all-inclusive resort offers stylish, modern accommodation, an...
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Up to 15% Off when travelling between 01/11/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when travelling between 01/11/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (1923)
Brittany Miller
Went with a groups of friends and everyone had an amazing time. I would like to especially mention some of the staff that we encountered.
Onique at the front desk was so helpful and amazing.
Kyle Mighty endured our stupid jokes and was absolutely professional.
Gillian our server at the buffet was the best of the best. She was so polite, friendly and fast. She even organized a surprise for our friend celebrating a birthday. She is lovely!
Avian firstly I’m sorry that we pressured you so much at the bar haha but you remained professional and we appreciate your service.
Hotel manager Stefan was also very polite and professional.
Shoutout to Jason even though we never met him he helped us to have a great day without any hiccups.
Overall all the staff were fantastic even though I can’t recall all the names. The food was great, the property was very clean and everyone took the time to make us feel special even as locals.
jody hibbert
Amazing! This was by far the best stay I have ever had in Jamaica. The receptionists were warm and welcoming. I want to thank Latavia for upgrading our room and for her thoughtful service. We had the one bedroom butler suite ocean view and it was beautiful. I want to thank Kevin and Dexter for being the best butlers. They were very attentive and made my birthday very special. The staff were very nice and welcoming. Food was great! Over all best trip!
Kathie Darden
I’ve vacationed at Hyatt Ziva’s in Cancun, Riviera Maya, Los Cabos, Puerto Vallarta and Rose Hall several times. I continue to return because I always have a great experience.
Recently returned to Ziva Rose Hall.
Food great, cocktails great, Service great. Kudos to Daniel and the entire entertainment team; the music, games, water aerobics, etc were on point daily. The man at the Jerk Hut has the food and service at a 10 everyday. The Jamaican party the resort hosts is just the best.
The grounds are beautiful and resort very clean. However updates are desperately needed inside the resort. Specifically the curtains in my room were really worn; the carpet throughout the resort definitely needs to be replaced. It’s old, worn and extremely dirty. One spot by one of the elevators on the 1st floor has a large spot. My 11 yo daughter asked me if it was a crime scene. Of course it wasn’t, but the big, red stain on the carpet initially scared her. The paint needs updating and decorative items placed on all of the large wooden console tables. The console tables are just bare.adding decorative will enhance the resort.
The needed updates is why I scored a 4
Sherry Pamela Forbes
The resort was amazing. The pools the beach access and the service from staff was awesome. My only unsatisfactory comment is the food option. Room service was provided, however it was often over an hour to receive the food. The in room service options were also limited. The best food I had was at the brick open pizza place and the Urban Eats which was at the main resort. The other restaurants were scattered around the resort about a 10 minute walk. The buffet, seafood restaurant, and the perk chicken dishes were either extremely too spicy, or lack seasoning. It was hard to find a good selection of food. I enjoy experiences all cuisines. I don't think this was my best experience of Jamaican food. Enjoyed all the entertainment and activities.
Sara King
I would not recommend Hyatt Ziva. From start to finish, the experience was frustrating and disappointing. The employees had an attitude problem and no one seemed willing to help. When we arrived, we were told our room wasn’t ready but were given no timeline and told to just sit in the lobby, even though the property was almost empty due to low season. We ultimately had to pay for an upgrade just to get into a room.
Basic information like a map of the property or details about amenities was never provided. The food lacked variety and was basically the same every night. Activity times changed randomly without notice, and room service had an extra $10 charge. We even booked a dinner reservation at a nearby restaurant through their app, but the car never came, leaving us scrambling last minute to find something else.
Overall, this was not a great experience. Poor service, lack of communication, and little value for the price. Definitely not what you’d expect from a resort at this level.
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4.5
Google reviews (3337)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Located on its own stunning peninsula, Sandals Grande St Lucian is a remarkable getaway as a romantic holiday. Welcoming adults only, the sophisticated style of the resort offers a retreat of relaxation with world-class amenities. Dine at one of 12...
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Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.5
Google reviews (3337)
Elizabeth Berquist
The resort was beautiful and the staff exceptional. Eddie who worked keeping the pools clean was especially helpful and pleasant. Janelle, who gave me a facial at the spa, made me feel so relaxed and I enjoyed our friendly conversations. The food was fantastic and every meal was delicious. The entertainment was also first class. This resort has become one of my favorites!
Cynthia Petitti
Absolutely a beautiful resort. Property is very well maintained and always clean at all times. There are 12 different restaurants..no matter which one you choose from you can’t go wrong…food is amazing! Staff go above and beyond. A big thank you to Delia our restaurant hostess you made our stay even more special!
Thank you for your reply.. this review was based on your resort in Saint Lucia not Jamaica Dunns River!
Jen Brennan
Sandals Grande has very mixed reviews when you Google the resort so I was nervous to go but loved it. Overall, it was the most amazing all inclusive we have been to due to location, food and overall experience. It is romantic and couples focused which we enjoyed. The pool side entertainment is great and helps break up the day, they also do a great job at the evening entertainment with a daily theme being offered. The food was fantastic especially the sushi, Italian and candle light dinner (this is extra but a private dinner on the beach). I would encourage you to make dinner reservations right away as they fill up fast. The breakfast food is okay but the lunch and dinner is great. The resort is long so I would encourage you to walk around of the first days to see everything. The staff is friendly but not overall warm. Please and thank you go a long way. The only downside is the travel there is not easy and a 1.5 hour drive from the airport. It was doable just not the best.
Joanna Minnis
My husband and I went on our delayed honeymoon at this resort and we couldn’t have asked for anything better!! From the minute we walked into the resort, the staff was very friendly and accommodating. Our room was amazing, a walk down from the beach (which was wonderful). We loved how there were quiet sections and more lively sections of the resort depending on how you felt that day. We were so sad to leave! We are hoping to get back there someday! 10/10 recommend.
Dori Ruud
I wanted to write and commend the people and the Sandals Resort we stayed at. We have never been to a Sandals let alone out of the USA. What a great first experience!!! When we arrived at the resort, we were treated like royalty by everyone from those that took care of our luggage, checked us in, showed us to our room, introduced us to our butlers (we had the over water bungalow with a butler) we were kind of overwhelmed by all of the friendly staff and how helpful they all were.
The resort was clean, comfortable, accommodating, fun and adventurous.
Thank you for the hospitality!!
Special shout out to the following people who made our experience top notch:
Immer, Madonna, Kellyana, Sara, Cheryl, Kyle, Devon, Juletta, Antonius, Gemma & Ellone. Very special people that we will NEVER forget!!
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Up to 55% Off & £725 Off Per Booking
Caribbean Special Offers
Prices from
£2379
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Immerse yourself in the tropical beauty of Jamaica with a holiday in paradise at the adults-only Sandals Dunn's River. Set beside a private sandy beach, this sublime all-inclusive retreat is the perfect place to experience pure relaxation just steps...
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Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 15% Off
4.6
Google reviews (702)
Caribbean Special Offers
Prices from
£2459
Based on 7 Nights, Room Only, Including Flight & Hotel
Welcome to Round Hill Hotel & Villas, a hidden gem nestled on a secluded 100-acre peninsula in Montego Bay, Jamaica. Escape to a world of unparalleled beauty, impeccable service, and timeless luxury at our iconic Caribbean resort. Just a short 25...
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Up to 15% Off
Up to 15% Off
Up to 15% Off when travelling between 03/12/2025 - 01/11/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when travelling between 03/12/2025 - 01/11/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (702)
Princess Morga
The villas are elegant and comfortable, the grounds are beautifully maintained, and the staff were warm and attentive. Loved the serene beachfront and peaceful atmosphere—perfect for unwinding and enjoying every moment.
Jawan Ayer
I stayed in this hotel resort recently. Loved it. Great staff. Very kind and attentive. No exceptions. It was a great facility. It was very charming. Felt like stepping back in time with very classic island decor. I heard that it was decorated by Ralph Lauren and I absolutely believe this to be true. Food was amazing. Staffed with Michelin star chefs. Shows every night. Beautiful beach, pool and water sports. Not the sort of place you go if you want to be rowdy.
Kevin Harrigan
The Villa was spectacular, the food was good, but not great, service was very good, but staff was actually too intrusive. The point of a villa is privacy, yet they wouod just walk on the grounds and into the villa constantly, it was ridiculous. But most importantly, and the reason I took a star off, was they listed a couples massage as $300, then charged $300 per person. As someone who has had countless massages, I have NEVER had that happen. It was truly outrageous.
Vishal Jalan
The moment you reach Round Hill, you feel the warmth and the lovely, relaxed vibe. The most charming people have been working here for years / decades and ensuring that guests feel at home.
Every single person working here, is a role model for outstanding hospitality.
Most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view.
Just like other guests, we will be back here for sure.
Lots of space to relax and to be active.
Housekeeping, food, watersports team, all are the best of the best.
Thanks a lot to Junior and all of the charming Round Hill family, for taking care of us and making us feel at home.
Nadine Clifford
Generous size rooms and bathrooms. Fabulous villas (friends stayed in a few villas as we were there for a 90th bday celebration!). Amazing views. Expert, friendly and professional service from all staff members. Great walking trails. My fav was walking to the Spa. Beach front rooms and balconies are awesome. Beach and pool are beautiful. Jamaica is lush and beautiful and this is a perfect place to enjoy your resort time! And daily tea time is lovely! Not far from the Montego Bay airport. A bit expensive, but worth it. Fabulous for adults, family and group trips!
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£2469
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off for a taste of serenity at the Sandals Saint Vincent, a magnificent 5-star adults-only getaway of luxury, leisure and pleasure nestled in its own enchanting private cove. This sensational all-inclusive Caribbean hideaway in the magical island...
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Up to 55% Off & £1,200 Off Per Booking
Up to 55% Off & £1,200 Off Per Booking
Up to 55% Off and £1,200 Off per booking when travelling between 01/10/2025 - 31/12/2028.
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £1,200 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 60% Off & £825 Off Per Booking
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Prices from
£2499
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Seek out pure serenity in the Caribbean at the sublime Sandals Royal Curacao. Set in a tranquil spot beside pristine white sands on the glorious island of Curacao, this intimate couples-only resort provides an idyllic sanctuary where you can revive...
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Up to 60% Off & £825 Off Per Booking
Up to 60% Off & £825 Off Per Booking
Up to 60% Off and £825 Off per booking when travelling between 01/10/2025 - 31/12/2028.
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Minimum 7 nights apply. **Blackout Dates Apply
Up to 60% Off and £825 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Free Room Upgrade to a Luxury Junior Suite Diamond Club *
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Prices from
£2509
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Set along Barbados' glamorous Gold Coast, the Royalton Vessence Barbados, An Autograph Collection All-Inclusive Resort - Adults Only offers an unparalleled adults-only retreat where elegance meets island energy. Just a 30-minute drive from Barbados...
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Free Room Upgrade to a Luxury Junior Suite Diamond Club *
Free Room Upgrade to a Luxury Junior Suite Diamond Club *
*Upgrade from Luxury Junior Suite to Luxury Junior Suite Diamond Club when travelling between 01/06/2026 - 30/09/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Upgrade from Luxury Junior Suite to Luxury Junior Suite Diamond Club when travelling between 01/06/2026 - 30/09/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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Up to 48% Off
4.1
Google reviews (112)
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Prices from
£2529
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Relax on soft white sand or plunge into the refreshing turquoise waters of Barbados Sea during a luxurious escape at the 5-star, adult-only The House Barbados An Autograph Collection All–inclusive Resort, in Barbados. Here you will find a choice of...
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Up to 48% Off
Up to 48% Off
Up to 48% Off when travelling between 01/02/2026 - 03/01/2027.
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Minimum 5 nights apply. **Blackout Dates Apply
Up to 48% Off when travelling between 01/02/2026 - 03/01/2027.
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4.1
Google reviews (112)
Morag Raikes
We stayed at the House for 10 nights (two couples) and had the most amazing time. We all loved the small, intimate, peaceful hotel, made extra special by the wonderful, attentive staff.
We simply cannot understand previous, less favourable reviews; we recognize none of those comments.
The entire hotel was spotless, the rooms were so comfortable and the food was outstanding. Huge variety of options for breakfast which changed daily (Patricia at the egg station is amazing), Lunch and dinner were a la carte, apart from a few great BBQ lunches with numerous salads and sides. No dishes were repeated for the whole 10 days, and none of us ever had a meal that wasn’t delicious and beautifully presented.
The pool and beach area is beautiful and the bar service there was great. The beach is quiet and pretty and a large area was clear of rocks/coral making swimming in the sea so lovely. We also had great cocktails throughout our stay and several accompanied with stunning sunsets.
The best part of the hotel is the staff. They are so friendly and helpful. Nothing was ever too much trouble. They constantly remembered little details about what the four of us liked in relation to food and drink and glasses were never empty.
We were very sad to leave The House, we had the most lovely, relaxing stay and next time we are in Barbados we will define stay at The House again.
Mina C
We had a brief but absolutely perfect two-night stay at the House in Barbados, and I can’t say enough about how wonderful this experience was. From the moment we arrived, the hospitality was top-notch—the people here are genuinely some of the kindest and most welcoming we have ever met!
Jason, you have a great team! The service was simply excellent. Shane was the first to greet us, but every staff member was attentive and professional, ensuring that even during a short stay, every detail was taken care of. A side benefit - there is a water taxi that will take you to other properties.
The food was another major highlight. Each meal was a treat, featuring fresh ingredients and incredible local flavors that rivaled any fine dining experience. Whether it was a quick bite or a full dinner, everything was delicious!
It would be nice if there was a workout room but I was able to use the property 2 doors down. Since it was so early, one of the staff members even walked me there to make sure I had no issues with access.
If you are looking for a place with great people, stellar service, and beautiful sunsets, this is it. We are already planning our next (and much longer) visit!
mary kay heldman
This was our first visit to Barbados. We’ve traveled extensively in the Caribbean. Barbados is beautiful. We arrived NYE. We were met by the driver arranged by The House. We arrived to see the beautiful last sunset of 2025. Our NYE dinner was savory, gourmet & memorable. The hotel arranged for live music with dancing until 1 am. There were two sets of fireworks over the ocean.
Our hotel room was ocean view on 3rd floor. During our stay you could hear the waves and sunrise with the super full moon. The house keeping was twice a day and did an excellent job.
The breakfast buffet had a variety of choices ranging throughout our stay from pancakes, french toast, bacon, sausage, veggies, potatoes, fruits, cheeses, smoothies & eggs to order. We had two nights of dinner buffet. One night we ordered room service to our balcony with an additional $20 charge.
We enjoyed taking the water taxi to all 3 other Marriott managed hotels. All 4 hotels have beautiful & clean beaches to walk. As others have shared water shoes are a good idea if you want to walk & swim beach. We swam everyday. While we were there the beach was calm, clear and crystal blue.
I attended the one yoga class offered while there. It was a nice outside oceanfront yoga practice. The very basic gym for The House is located at Treasure beach. The walk from The House to Treasure beach by road is short and currently the side walk is not always smooth. There is a gas station in between hotels where we purchased sunscreen.
What we liked best about The House was that it was adult only, right on a very clean beach, delicious gourmet food, good service (all bartenders very nice & fun) and the option to travel by water taxi to see other parts of Barbados. It was a wonderful & relaxing start to the new year. 🇧🇧
Claire Graham
I went here for my honeymoon and was not disappointed. We stayed in an ocean view room and loved every moment! It’s a small resort, which is exactly what we were looking for. Never seemed crowded, and only had one restaurant. We went to the Cliff restaurant nearby one night and actually thought the hotel food was better. They often brought in live music for dinner which was an absolute highlight. I can’t wait to come back for an anniversary!!
David Perry
I stayed at The House as a member of a 6 strong party. None of us could find any fault at all. The staff were all amazing as were the rooms and food. You really felt they were treating you as individuals. Look at the pictures, they don't lie. This has to be one of the most spectacular hotel settings in the island. I cannot recommend The House enough. If you are thinking of going, you won't regret your choice.
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Up to 40% Off, Kids Stay Free, Two 60-Minute Massages and a Bottle of Champagne on Arrival*
4.5
Google reviews (419)
Caribbean Special Offers
Prices from
£2559
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Find your own paradise in a secluded spot nestled between Antiguan rainforest and the azure waters of the Caribbean Sea. Carlisle Bay is a sure show-stopper with spacious accommodation draped in crisp linens and silk as soft as the white sand beach...
Special Offer Details
Up to 40% Off, Kids Stay Free, Two 60-Minute Massages and a Bottle of Champagne on Arrival*
Up to 40% Off, Kids Stay Free, Two 60-Minute Massages and a Bottle of Champagne on Arrival*
Up to 40% Off, Kids Stay and Eat Free, Two 60-Minute ground massages per stay and a bottle of champagne on arrival when travelling between 11/04/2026 - 15/07/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 40% Off, Kids Stay and Eat Free, Two 60-Minute ground massages per stay and a bottle of champagne on arrival when travelling between 11/04/2026 - 15/07/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 30% Off, Free Board Upgrade to Half Board and Kids Stay Free *
*Up to 30% Off, Free Board Upgrade from Breakfast to Half Board & Kids Stay Free when travelling between 16/10/2025 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 30% Off, Free Board Upgrade from Breakfast to Half Board & Kids Stay Free when travelling between 16/10/2025 - 03/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (419)
Paul Field
Visited the beach which was nice and secluded. Was told that all the beach is free and walked across the steps to the hotel with no issue, Very nice beach.
Beaches hopped to Darkwood and found a roadside local food stop which did everything and had my best meal in Antigua so far 😜
David Napier
Stayed in one of the newly renovated ocean view rooms. Fabulous. Staff were wonderful. Breakfasts outstanding. The Jetty and Indigo were on the most part excellent. East and Ottimo were disappointing. The staff in East not up to the same standard as elsewhere in the resort and the food pretty uninspiring apart from the dynamite shrimp. Ottimo had the most unusual chairs/ table set up which made eating uncomfortable. The food offering was average at best, and again service not on par with other areas of the resort. Housekeeping was inconsistent and apart from not having our room serviced one day (this was rectified on the same day/evening) I constantly had to request more shower gel and other toiletries. Most disappointing. Finally, the forensic checking of our bill at the end of the holiday. There appears to be a problem with the accounting system, keying of information as despite photographing each signed receipt spurious amounts appeared on my bill. Happy to say these were resolved eventually but this shouldn't be the case and taints the experience at the end of your holiday. Notwithstanding the above on reflection I hadl a fantastic stay and I would recommend this resort.
Mike DiCostanzo
We've been reminiscing about our early February vacation for the past few weeks because we were so happy with our stay and experience at Carlisle Bay. EVERY single person on that staff are amazing people - I've read reviews saying the staff was average - which is shocking because they all felt like family. "Above and beyond with genuine care" is how I would describe their team. We brought our 2.5 year old (first time traveling overseas with him so we were nervous) and they treated him like their son. The beach is incredible, the property is beautiful. Since we had never been there, we opted out of the all-inclusive food/drink option which in hindsight was a mistake because every restaurant had great food - so I would recommend unless you plan on dining off the resort multiple times during your stay. The kids club was a game-changer and although we were hesitant at first, because we did not know the staff, it only took a little time to realize why people choose Carlisle Bay to also entertain and care for their kids. What we also loved about the resort was, it never felt over-crowded and was lively enough, but also the perfect spot for R&R. 5/5 stars and there is no doubt we'll be back. Thanks again to the Carlisle Bay staff - we miss you!
Chris T
We recently stayed at Carlisle Bay Resort in Antigua and had a mixed experience.
The restaurant service was genuinely good - the staff were friendly, attentive, and a pleasure to interact with. Unfortunately, this was not reflected at the management level. Management appeared disengaged and unresponsive throughout our stay.
If you’re considering booking through Amex Fine Hotels & Resorts, I wouldn’t recommend it. Promised upgrades were ignored despite availability being shown directly on the hotel’s website. Likewise, my Leading Hotels of the World Sterling status was completely overlooked. There was no pre-arrival communication or acknowledgement, despite this being confirmed in advance.
For the price point, the rooms are disappointing. They feel outdated and are in clear need of refurbishment, which does not align with the luxury positioning of the resort.
Overall, while the frontline restaurant staff were excellent, the lack of management attentiveness and unmet benefits significantly detracted from the experience.
Olivia Melchior
Great location, beautiful beach. The resort is very organised and has 3 restaurants, big pool, beach access, spa. Everyone is very friendly and professional
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Up to 55% Off & £725 Off Per Booking
4.4
Google reviews (1917)
Caribbean Special Offers
Prices from
£2699
Based on 7 Nights, All Inclusive, Including Flight & Hotel
A world of lavish luxury awaits you at the all-inclusive Beaches Negril on the wonderful white sands of Jamaica. Combine pure relaxation with energetic entertainment, take advantage of a plethora of activities including the fun-filled Pirates Island...
Special Offer Details
Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.4
Google reviews (1917)
Frayda Levy
The resort is nice enough. The rooms are spacious, nicely air conditioned, and with balconies. However, they are dated -- they need to remondeled.
The staff is super nice. Plus, we loved that everything was included. It was great to walk up to food truck or one of the many restaurants,, order, get out food and then walk out. So seamless.
There were plenty of bars for those who wanted drinks.
The beach is very nice. The ocean is great -- but the water is only about hip high. Plus, there are limited beach activities. They need to look into some of the newer types of water bikes/play ground (like the blow up ones)
However, all in all we enjoyed our stay.
C Seed
Wow what an amazing vacation! It was so worth it! Where do I start. This was our 4th time at Beaches Negril with our family. We love coming back and enjoying our time here. The team at Beaches makes the resort worth while! We really enjoyed our time with Oran, Shanice, Janay, and Nicolette. The list goes on. Everyone at the resort makes you feel like family. Every time we go to Beaches it’s getting better and better. The food has improved as well as lots of variety too. Our favorites our Kimono’s, Soy, and buffet for breakfast.The Entertainment team work so hard to perform great shows at the resort too. One thing that was really special Oran and Shanice organized a beautiful 60th Birthday Dinner for my husband on the beach for our family. They went over and beyond to make sure it was special and memorable. We’ll never forget how beautiful everything was. That moment will stay with us forever. Oran and Shanice made our vacation! The chefs making sure the food was great! Thank you for making my husband Birthday so special. When we went back this year it was after the hurricane. You would have never known that a hurricane came through. Everything was great no problems at all. The best part was coming back to see the beautiful faces of the staff that we have known and everyone was okay. Management was always walking around and checking in and always asking how everything is. I would highly recommend Beaches Negril! You won’t regret it. The resort is amazing, safe, and outstanding staff. In fact we have booked our 5th trip to come back to Beaches Negril.
Leila Burden Nixon
We had a fantastic experience from airport greetings, to check-in with the concierge, to dining experiences, to snorkeling adventures, to relaxing on the beach or by the pool. We have older children (11, 15 and 17) and there was lots for them to do. The staff were all truly incredible - very friendly and attentive. The Tropical Oversized Concierge Family Suite worked fine for the 5 of us especially given that we didn't spend a lot of time in the room! The food and dining options were impressive. Although we dined at the 3 restaurants requiring reservations (all of which were excellent), a pleasant surprise was the ever-changing selections/variety at the buffet. It was a terrific holiday - thank you.
Cara O'Brien
We absolutely loved our time at Beaches Negril. There was something for each of our kids - ages 12, 9 and 6. The 12 year old enjoyed played snorkling and playing sports on the beach with the Entertainment staff. Our 9 year old loved the lazy river and helping himself to fro yo and other treats. Our 6 year old loved the Kids Camp and the waterslides. The food was excellent - we really enjoyed all of the restaurants, especially Soy and Stella. The staff is SO kind, friendly and accommodating. My daughter even commented that they were always asking her if she needed anything. And because they were so great, my husband and I got to relax too. The beach is beautiful and the sunsets were amazing. We cannot recommend Beaches Negril enough!!
Sandy Speicher
I just came back from a wonderful amazing trip to Beaches Negril!
Everyone there was marvelous and made us feel right at home!
I would like to give an extra special shout-out to the following people:
1. Nicarno aka Sarge and Anita for making our beach excursion so special!
2. Victoria, Renae, and Kimberley who knew our orders at Soy sushi by heart and made us feel so welcome, as we ate there everyday!
3. Kerry-Ann gave us very warm greetings and took such good care of my family!
4. Micah and Lawrenzo from the Water Sports Dept always recognized me as Grover and made certain our family and especially me as I am 80 years old were safe on the Hobie Cat and other activities!
5. Sansheya created the best Nutella crepes ever, as I visited her everyday!
6. Chanicka the Chef from Yaku and Christie made gluten free specialties for my grandson and made us feel right at home!
7. Danielle always made us feel right at home at her resort!!
8. Akeem went above and beyond in providing the greatest gift of all by training my daughter and grandsons to become scuba certified and even came in on his day off on Christmas!
9. Finally, I have to thank the Grover Sesame Street character for always including me in the Grover activities, including the parade and dance numbers, as I always wore my Grover shirts and hats!
Love, Grover
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Up to 55% Off & £725 Off Per Booking
Caribbean Special Offers
Prices from
£2809
Based on 7 Nights, All Inclusive, Including Flight & Hotel
The ultimate sun, sea and sand resort, the all-inclusive Sandals Grenada is an ideal choice for anyone craving a delicious adults-only taste of paradise. Offering a glorious beachside location, luxurious accommodation and an exciting array of water...
Special Offer Details
Up to 55% Off & £725 Off Per Booking
Up to 55% Off & £725 Off Per Booking
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 55% Off and £725 Off per booking when travelling between 01/10/2025 - 31/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Complimentary Suite Upgrade and Board Upgrade*
4.8
Google reviews (351)
Caribbean Special Offers
Prices from
£2909
Based on 7 Nights, Half Board, Including Flight & Hotel
Enjoy boutique luxury on gleaming Caribbean shores with an indulgent 5-star escape at Calabash Grenada. Nestled amidst palms, just steps from soft sands and glistening waters, this supreme holiday hideaway provides a haven of rest and relaxation for...
Special Offer Details
Complimentary Suite Upgrade and Board Upgrade*
Complimentary Suite Upgrade and Board Upgrade*
*Book 4 nights or more and receive a Complimentary Suite Upgrade and Board Upgrade from Breakfast to Half Board or Half Board to All Inclusive when travelling between 01/05/2026 - 28/07/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Book 4 nights or more and receive a Complimentary Suite Upgrade and Board Upgrade from Breakfast to Half Board or Half Board to All Inclusive when travelling between 01/05/2026 - 28/07/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
Free Board Upgrade to All Inclusive *
*Board Upgrade between dates: 01/05/2027 - 31/10/2027
Bed and Breakfast to Half Board
Half Board to All Inclusive
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Board Upgrade between dates: 01/05/2027 - 31/10/2027
Bed and Breakfast to Half Board
Half Board to All Inclusive
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
Complimentary Suite Upgrade and $500 Resort Credit*
*Book 4 nights or more and receive a complimentary suite upgrade plus $500 Resort Credit when travelling between 03/01/2027 - 17/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Book 4 nights or more and receive a complimentary suite upgrade plus $500 Resort Credit when travelling between 03/01/2027 - 17/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Complimentary Suite Upgrade and $200 Resort Credit*
*Book 4 nights or more and receive a complimentary suite upgrade plus $200 Resort Credit when travelling between 03/01/2027 - 17/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Book 4 nights or more and receive a complimentary suite upgrade plus $200 Resort Credit when travelling between 03/01/2027 - 17/01/2027
Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Free Board Upgrade to All Inclusive *
*Board Upgrade between dates: 22/01/2026 - 31/10/2026
Bed and Breakfast to Half Board
Half Board to All Inclusive
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Board Upgrade between dates: 22/01/2026 - 31/10/2026
Bed and Breakfast to Half Board
Half Board to All Inclusive
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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4.8
Google reviews (351)
Alison Rooney
During a recent visit to Grenada, I stopped at the Calabash for dinner. First, I was seated in the bar area and had the best local margarita I ever had. The service was warm and welcoming. I then moved to a lovely table. The food was tasty and the flavors were vibrant with local ingredients and spices. Sadly, I didn't have the chance to try the dessert. The service was attentive and friendly. Everyone made me feel at home. The setting looks over the beach area. There was live music by a super talent local musician. Highly recommend!
D S
What a find. Lovely family run hotel , private lodge style rooms, with a special beach location. Fantastic tasting organic food, friendly staff and a relaxed vibe . not too big. Local diving company next door. Once discovered we will be back.
Jesse M
Perfect in every way. Everyone goes above and beyond. You always feel like you have the amazing pool to yourself. Spectacular food and service at Rhodes. This place is the best.
Brittny Stewart
We had high expectations for the Calabash hotel, and it did not disappoint. The food was spectacular. We chose the all-inclusive option, but the food was what you would expect from a 5 star restaurant. Every meal was fabulous, with really fresh ingredients. While there are only three restaurants on the resort, there are so many good options on each menu, you will want to try everything. All of the staff are super friendly and make you feel right at home. The bartender at the main restaurant, George, brought a personal touch to our stay every time we saw him. We went off resort a few days, including a challenging hike up Mt Qua Qua. Our hiking guide, Ryan (who was also our driver the second day when we went into town) was great. He was super friendly, had a great knowledge of the trail, as well as the history of Grenada. Overall, this was one of the most enjoyable beach vacations we have taken. We will definitely return to the Calabash resort in the future.
Lauren Parker
Honestly the service is top notch. They go above and beyond and made our trip so special. We took a mother daughter sweet 16 trip and I am afraid my daughter will have a hard time not being so spoiled! Everyone was so kind to us and they celebrated her birthday every chance they could. They are not at all pushy or lurking but as soon as you need anything they are there to help. It is truly the best friendly service you could imagine. I think barefoot luxury is a great description - not too formal but yet extremely professional. They welcome you into their family and trust me you want them to be your family!
The grounds are so beautiful (so many pretty flowers) and the property is not crowed. Just enough guest to mingle if you want but you could also easily keep to yourself. We meet some very nice people. Even with guest on the beach it felt so relaxing and it never felt like anyone was on top of you. One morning we had the pool all to ourselves and we were able to listen to our audiobook without headphones.
Breakfast is so good and we loved everything. We preferred to eat at the beach in the morning for the view and then walk over to a beach chair. My daughter loved their Caesar salad for lunch and the fruit was very fresh and tasty. We recommend a pool noodle to float in the very calm water.
We enjoyed all the property offered. Water aerobics was fun, a social highlight and we had a great sip and paint. Tea time was nice treat for us and we enjoyed the fruit tasting at the beach bar. Just enough to do to keep your day interesting between beach and food! Our favorite time was late afternoon relaxing on our deck in our robes and enjoying the views of perfectly dotted palm tress. We will return and we might even bring the rest of our family next time!
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Up to 40% Off and up to $300 Resort Credit*
4.6
Google reviews (717)
Caribbean Special Offers
Prices from
£3069
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to a tropical hilltop hideaway on the paradise isle of St Lucia at the charming Ladera Resort. This adults-only boutique hotel features a unique collection of romantic suites that will become your private holiday haven. Sit back on a romantic...
Special Offer Details
Up to 40% Off and up to $300 Resort Credit*
Up to 40% Off and up to $300 Resort Credit*
*Up to 40% Off & enjoy up to $300 Resort Credit to spend at the hotel when travelling between 01/04/2026 - 19/12/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 40% Off & enjoy up to $300 Resort Credit to spend at the hotel when travelling between 01/04/2026 - 19/12/2026. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (717)
jim holtje
Our stay at Ladera exceeded our expectations from start to finish. Even before we arrived, Yvette in the concierge office was incredibly helpful coordinating details and making everything feel seamless. At the airport, Vaughn made meeting our transfer easy, and the reception team at Ladera was warm, professional, and welcoming.
Our butler, Theo, was excellent — helping with bags and even shuttling us around the property one evening in the Moke when my wife was wearing heels. Dining at Dasheene was consistently fantastic. The wait staff remembered us night to night, and Akim went above and beyond by bringing out the best wine glasses from the wine room when we ordered a bottle.
The spa at Élevé was outstanding, and we really enjoyed time at the Hideaway Bar, especially meeting Hilarious. Outside the resort, the Soufrière volcano tour and mud baths exceeded expectations and were a highlight of the trip.
The room was incredible. The three-walled, open-air design was exactly what we expected and loved — the breeze, the views, and the connection to nature were all exceptional. Throughout the resort and on excursions, everyone was kind, respectful, and we felt completely safe.
Ladera is a truly special place, and St. Lucia left a lasting impression on us. We would absolutely return and highly recommend it for a romantic and unforgettable getaway.
J
Just had a great brunch at Ladera. The food was delicious with plenty of well prepared dishes to choose from. The service was top notch, very friendly, attentive and professional. The views from the dining room are second to none. A stop at Ladera is a must do when you visit the island.
Dave Gale
10/10 at Ladera—It was our 43rd year anniversary. We are a M/F couple who needed these 4 relaxing days to reconnect right after the busy holidays. Upon entering the resort, we had an immediate ‘White Lotus’ season 3 vibe. The reception/concierge team of Caroline, Abigail, Ariela took care of anything and everything! Views of the two Pitons and the Sugar Beach bay below with sailboats and yachts was our sunrise and sunset. We paid more for the Holiday Suite, but had a two level room with large private, heated pool. Some reviews mentioned mosquitoes as most units have a totally open wall, but we did not have more than a few bites. The open wall vibe was romantic, exciting and simply amazing! Turndown staff does bug repellent each evening, bed has large netting and keeping most lights off at nite really helps. (also consider buying a $45 ThermoCell on Amazon). A bonus being a nonstop flight from ATL!
Dylan Frankhouser
Ladera was a 10/10 experience. They made the travel to a from the resort very easy, always had taxis ready for whichever adventure you decide to do. Amazing view from the room, excellent service shoutout Vianney ! Would definitely come back and recommend it for all. One of one resort.
marlen
This review is solely for the restaurant service and attention we received at Dasheene. Sherma was amazing while we dined at the restaurant and made my night special by singing HBD and giving us a complimentary dessert. She was very attentive to details and secured the best table in the restaurant for the special occasion. Her service made the difference in the evening.
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Up to 35% Off
4.5
Google reviews (680)
Caribbean Special Offers
Prices from
£3359
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Embrace luxury Caribbean living with a magical holiday at the 5-star The Landings Resort and Spa - All Suites, on the captivating island of Saint Lucia. Enjoy tropical relaxation stretched out beside turquoise waters, or immerse yourself in exotic...
Special Offer Details
Up to 35% Off
Up to 35% Off
Up to 35% Off when travelling between 01/03/2026 - 28/02/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off when travelling between 01/03/2026 - 28/02/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (680)
Susan Pitts
The ocean breeze was wonderful! The Landings' views were sensational and the staff was overall attentive. The food was a 6/10. The Breakfast buffet at the Beach Club was a 6/10 but the lunch and dinner 5/10. The Callaloo's food was much better, 7/10. The staff was super friendly and accommodating, for the most part. A SUPER SPECIAL, "THANK YOU!" to Kezia, My Angel on this trip and Kirby, a complete Sweetheart! My daughters and I agree, THIS is Our new vacation home!
Minal Kamat
We recently spent five days in St. Lucia. The hotel itself is fantastic, beautifully maintained with spacious rooms that include a Jacuzzi, washer, and dryer. Housekeeping was excellent, provided daily, and the rooms felt very comfortable and relaxing.
The property is about two hours from the island’s only international airport. We booked a private taxi, and while the drive down from the airport was long, the steep and winding drive up to the hotel was even more challenging, something to be aware of if you’re prone to motion sickness.
It’s advertised as having three restaurants, but during most of our stay only one was open. That said, we asked the chef to prepare a special meal on two nights, and those were truly memorable experiences. Breakfast offered a large spread, though the quality was just average.
The resort has two small pools for residents and a private beach with paddleboarding included, though most other activities came at an extra cost. One thing to watch for: the all-inclusive package doesn’t cover everything. For example, Diet Coke was included in the room and restaurant, but surprisingly not at the café.
Nightlife is minimal, there’s no regular evening entertainment. During our stay, a musician played at the seaside restaurant one evening, and on another night a private request led to a special live performance, which was a nice touch.
Overall, it’s a lovely property with great service and amenities, but limited dining options, extra charges here and there, and a quiet atmosphere in the evenings. The biggest drawback is the location and challenging drive, so plan accordingly.
Julie Reese
The Landings was a beautiful place to stay!! The people were so helpful and friendly . . . made it even more fun! The room was clean and nice. We truly enjoyed the whole experience and all of our interactions!! Beautiful beach!!! Our favorite was Kerim! From security guard to water sports! I highly recommend The landings!
Mike Hamrah
Myself and two kids stayed here for 6 days/5 nights in a two bedroom suite. The staff were amazing, very friendly, and the beach was beautiful. The kids loved the various pools and activities. You can easily walk down the beach and explore as well. The value was great, we ate at the restaurant for Breakfast which had a ton of options, and went to local restaurants for dinner. The water sports were easily accessible, and you can rent jet skis from people down the beach as well. There were a lot of fish in the water for snorkeling, but a ton of spots and tours around the island as well. Your family will have a great time.
Caleb Knight
My wife and I stayed here for the last two days of our home and we were unimpressed to say the least. When we showed up our room had no WiFi so we asked them to fix it and they spent the rest of the evening messing around and we didn’t get it fixed until the next day. On top of that our room had 3 smart tvs 2 of which that never worked the time of our stay. When we brought this up to the the managers they offered a partial refund and said they would take care of us but here we are 2 months later and no refund has come.
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Up to 42% Off and Free Room Upgrade to a Signature Villa *
4.8
Google reviews (201)
Caribbean Special Offers
Prices from
£3559
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Enjoy unrivalled all-inclusive luxury in the Caribbean at the exquisite Hammock Cove Antigua. This divine 5-star boutique hotel offers an unforgettable taste of paradise, combining impeccable accommodation, gourmet dining destinations and superb...
Special Offer Details
Up to 42% Off and Free Room Upgrade to a Signature Villa *
Up to 42% Off and Free Room Upgrade to a Signature Villa *
*Up to 42% Off & Free Room Upgrade from Waterfront Villa to Signature Villa when you travel between 01/08/2026 - 31/08/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 42% Off & Free Room Upgrade from Waterfront Villa to Signature Villa when you travel between 01/08/2026 - 31/08/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (201)
James Henen-Webber
We recently stayed at Hammock Cove Antigua and had the most wonderful experience. From start to finish, the service was absolutely first class.
The new General Manager, Lucinda, is outstanding warm, present, and clearly leading a brilliant team. You really feel the care and dedication throughout the resort.
We particularly loved our ambassador, Matara, who was fantastic, and Julio on the beach was superb. In truth, every member of staff we encountered was a credit to the hotel sadly we can’t remember everyone’s name, but they were all wonderful.
As very well travelled Europeans who frequently stay at high-end resorts, we don’t say this lightly Hammock Cove is exceptional, and we cannot recommend it highly enough. A truly special place.
Steph Sparkle
Gorgeous quiet hotel with great sea view villas. Was nice to have own space in the villa and have a balcony to sit and relax and dip in own pool.
Steakhouse was fantastic food. Lighthouse 7 course meal and wine pairing was good. Great choice for breakfast.
Pool area and beach was beautiful and everywhere was very clean.
Some things to improve is the room service meals were disappointing, snacks need to be provided in rooms and at the bars, more treadmills in gym as it gets very busy in the mornings, more lighting around the pathways at nighttime.
Little shout out to these people who work at Hammock Cove and helped us during our stay :
Collet who was our waitress at Irena's. Most smiley and friendly person.
Lady at the shop who was super friendly and helpful.
Tracy on reception who booked our taxis and excursions.
Andre, Erick, Nigel, She Maque, Akeila who were great Bar tenders.
Feb our waiter at the lighthouse and steak house
Julio , Nazim, Joshua, Dorman. Beach and Pool guys.
Tasscia our waitress at Breakfast
Gabriel rum barman who made great cocktails and coffees in the morning.
Spa staff who were great for our treatments.
Rachel Moore
This resort is what honeymoon dreams are made of. The moment we arrived we knew this would be different then any all inclusive we’re been to. This was pure luxury! We arrived early but were super taken care of while we waited. A nice drink and a snack to hold us over! Once our villa was ready, our luggage was delivered before us and we were then picked up via golf cart and shown around the grounds. Getting to our villa, oh my. We walked in and were in awe. It’s private, huge, stocked with everything you might need. You have your large living/sleeping area. Your enormous luxury bathroom with double showers and a walk in closet. Then the star of the show is your private patio complete with your own plunge pool. You’re given a cell phone to contact your ambassadors, 24/7. Which is a super cool touch we’ve never had before. You can call them for anything, room service, questions, suggestions, help, restocking, anything. The ambassadors are such a treat and all 3 of ours were so friendly. Constantly making sure we were taken care of! The pools and beach are calm, beautiful and relaxing. You have luxury service anywhere you are. They’ll come to you and bring you anything you want.
The restaurants were all delicious. You never know how your stomach will behave in another country and on a resort… Antigua never showed us any trouble. Elevated dining experiences for sure. Our favorite was the steak house. We loved trying all the sides. We tired to experience all the food and alllll the desserts and they didn’t disappoint.
This place is once in a lifetime, but we already decided we will absolutely treat ourselves and go back. This was the most perfect place to end our honeymoon.
Lexie Wartick
Wow what an experience! My husband and I came here for our honeymoon in July and we were hoping for a romantic, quiet, luxurious all inclusive experience - Hammock Cove provided all of this and so much more. Our expectations were exceeded.
The food was nothing like what you would get at an all inclusive. Every meal we had was gourmet and some of our favorite food we have ever had at any restaurant or all inclusive. Chef Marco and the team put so much care into the work they're doing and would take time every day to come out and talk to you about the meals.
The drink experience with Joel, Shawna, Gabriel, Erik, and all of the bartenders, was phenomenal. Joel makes the best espresso martinis you'll ever have, and also taught us how to make his favorite rum old fashion drink so we can make it in the US. Every drink you get will be delicious and tailored yo you if you'd like.
Rooms are spacious and clean and the maids came every day. It was so nice to come into the room with fresh towels and a bed made every day.
Also, it was by far the quietest most romantic place I've ever been. Going down to the beach in the morning there is no fighting for a chair and it is just quiet and lovely,
We are already planning when we will come back.
Soni Butterfly
There’s a calm that greets you the moment you enter Hammock Cove.
Tucked within a gated sanctuary on the island of Antigua, it’s where safety meets serenity—where everything feels protected, yet open enough for your spirit to breathe.
The staff here? Exceptional. Genuine warmth that doesn’t need rehearsing. From the first hello to the last goodnight, you feel seen. Cared for.
Each villa comes with its own ambassador and a personal cell phone that connects you to them 24/7—room service, dinner reservations, island rides, you name it.
I had the pleasure of being cared for by Rayvon, Kenya, and Rondelle—each of them kind, attentive, and effortless in their grace. Every morning, Kenya handpicked fresh flowers for my breakfast table. It’s the smallest details that leave the biggest imprint.
The villas are spacious—airy enough for two souls to stretch and still feel at home. Your outdoor space becomes its own world: a private plunge pool, lounge chairs for slow mornings, a dinner table for long talks, and a swinging chair that turns into your personal rhythm.
There are multiple bars and restaurants on-site, but The Lighthouse stands apart—a seven-course experience where time slows, and every plate feels like a story. Your ambassador handles all the details, because here, you’re meant to simply be.
Hammock Cove isn’t just a stay—it’s a reminder that luxury isn’t about extravagance.
It’s about ease. Presence. The kind of peace that follows you long after you’ve left.
_Sonia
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Up to 55% Off
4.9
Google reviews (268)
Caribbean Special Offers
Prices from
£3589
Based on 7 Nights, All Inclusive, Including Flight & Hotel
An exciting holiday adventure awaits at Serenity at Coconut Bay, a luxurious couples-only suite resort in the exotic Caribbean island of St. Lucia. The lavish accommodation at this getaway in the sun features spacious plunge pool suites with a host of...
Special Offer Details
Up to 55% Off
Up to 55% Off
Up to 55% Off when travelling between 03/01/2027 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 5 nights apply. **Blackout Dates Apply
Up to 55% Off when travelling between 03/01/2027 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 5 nights apply. **Blackout Dates Apply
Up to 55% Off and Free Transfers! *
Up to 55% Off & Free Return Transfers when travelling between 24/02/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking.
Minimum 5 nights apply. **Blackout Dates Apply
Up to 55% Off & Free Return Transfers when travelling between 24/02/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
*Free Transfers offer is only applicable where Transfers is stated in the room name & where Transfers are shown at £0.00 on the Transfer selection options. The Free Transfers must be selected at the time of booking.
Minimum 5 nights apply. **Blackout Dates Apply
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4.9
Google reviews (268)
Kevin Collin
We spent a week at Serenity for our honeymoon and it was the best vacation we have ever had.
The rooms: Extremely spacious, clean, and gorgeous. Our bed was so comfortable. We loved the big shower, tv, and ceiling fan. Unlike other resorts, rooms are intelligently located within a few feet of the pool and never had any issues going back and forth. The rooms are soundproof, we never heard anyone noise from our neighbors.
The food: Delicious - The chef is incredible and the menu constantly changes each night with local specials. Countless steaks, lobsters, fresh Mahi, and more. We ate here every single night. Hands down best food we’ve had a resort.
The resort: So many activities, delicious drinks, and never overcrowded. We could always find a beach or pool chair no matter what time of the day it was. You have access to both Serenity and Coconut Bay, all easily within 500 feet of each other. All the pools have incredible views and it is right on the beach with views of the Petons. Seriously 5 minutes after we got to Saint Lucia we were enjoying a drink and checked in.
The people: You will read countless reviews (like we did) talking about how amazing the people are. This is the first resort we truly felt that. Everyone is happy to be there and truly made you feel special. Solange, David, Daniel, Ray, Kevin, Toya, Jonathan, are a blast and treated us like family. This is the first vacation we wanted to stay forever.
We read reviews like this before we got there, and wasent sure how true they were. Everything is amazing. We will be coming back without a doubt. Best trip of our life.
Lindsay Fryar
My husband and I spent 5 nights at Serenity at Coconut Bay and loved our time there. The staff is exceptionally friendly. We ate at The Greathouse for most dinners; the food definitely exceeded our expectations; it was excellent! We did a floating breakfast in our plunge pool and used room service frequently - all delicious. We liked having the quiet and luxury of Serenity but also being able to walk over to Coconut Bay for the swim-up bar, the lazy river, the slides, and the Jerk Treehouse (so good!). The evening activities around the pool at Serenity were really nice. McCarthy, our butler, was amazing. We did a couples massage in an oceanfront cabana and I was really surprised at how amazing it was!!! I didn't expect much from a resort massage, but my therapist, Gabina, was absolutely amazing and the setting was so beautiful. Only two things to consider: 1. The beach is more on the Eastern side of the island - water is less clear, there is seaweed, and it's pretty choppy/windy. We made this work by renting the beach cabanas - they were wonderful, came with a stocked cooler and towels, and we could get any food we wanted delivered to the cabana. 2. Prepare to be very disoriented upon arriving home and having to make your own coffee, draw your own bath, and turn down your own bed sheets. We were spoiled! 5/5 would definitely go back.
Anna Ransone
My husband and I spent our honeymoon at Serenity and to say it was magical is an understatement. Not only is the resort clean, beautiful, and safe, but the staff is so welcoming, friendly, accommodating, and fun. Our butler Quade was amazing, planned our excursions outside of the resort, and even made us special arrangements when our flight home was delayed. Solange was our waitress at dinner most nights, and she truly made our entire trip, along with Ginel and Toya. These three were so incredibly kind and made us feel like we were best friends and have known each other for years. They deserve all of the praise!! We can’t say enough great things about Serenity - Thank you so so much for everything!
John Mayes
My wife and I recently enjoyed a stay at Serenity. It was our second visit. Our first was in Feb 2024 and, at the time, we rated it as an off the charts experience - most relaxing vacation ever! As of Feb 2026, nothing has changed. Serenity is still an amazing, five star experience. The level of service is consistently top notch. The food and drinks are five star quality. The suites are luxurious!
In 2024, we selected the largest Grand Plunge Suite, and it was amazing! In 2026, we stayed in one of the "regular" Plunge Suites. While slightly smaller as you would expect, our suite inside and out was still completely over the top luxurious - and service is the same regardless.
The BEST THING about Serenity is the people. First of all, it was pretty much all the same people from our first visit. To me, this means Serenity is a great place to work, and that is important. It also means that repeat guests are treated like old friends.
There is a long list of folks that made our vacation special (and I can't possibly name them all). Your dedicated butler is at the center of your experience. Our butler was Kaisha and, from our first communication pre-trip until the day we left, Kaisha handled all our needs at great detail. On Kaisha's day off, Kert stepped in so we didn't miss a beat. And our old friend, Ethan (butler from 2024), was always around checking in to make sure we were doing great.
Old friends Toya and Charles kept drinks in our hands as did all the bartenders (Kevin, Ray). The entire staff at Greathouse kept us well fed (too many folks to mention). We ate two nights at Silk on the Verandah (Cbay) where Darick and Jonathan took great care of us. And the hardworking housekeeping staff took immaculate care of our suite day and night (Garvey, Vaniah, Trisha, Christy).
Finally, the man who I think represents everything wonderful about Serenity - top notch service, willingness to go above and beyond, always with a smile - is Jonathan, the "coconut man." If you see Jonathan, ask for a Jonathan Special drink. You won't be disappointed.
Until we meet again, Serenity friends...
alyssa weber
My Husband and I just got back from our honeymoon at Serenity. It was an absolute dream. I can not say enough about the staff. Every member was so friendly and swift to ensure you had what you needed. Our Butler Kimberly was simply amazing, as well as Toya, Charles, Kevin, only to name a few. The food was top tier. It is close to the airport so it was nice to be right there. We are definitely going to go back in the future!
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4.3
Google reviews (3980)
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There’s never a dull moment at the action-packed 5-star Beaches Turks & Caicos where families are treated to a fun-tastic holiday extravaganza in the Caribbean sunshine. This gigantic resort comprises five holiday villages - Caribbean, Italian,...
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4.3
Google reviews (3980)
Hac Dang
Our family of 15 recently stayed at Beaches Turks & Caicos to celebrate my parents' 50th wedding anniversary, and it was an amazing experience. One of the best things about this resort is the layout—it feels 'big but small' in the best way. It’s large enough to explore, yet intimate enough that you can walk almost anywhere in minutes and constantly run into familiar, friendly faces.
The absolute highlight for us was the pickleball program. The eight new courts are top-notch, well-lit (perfect for night play!), and were just a two-minute walk from our rooms. We played every day, sometimes twice!
A special note to the management team: O'Ryan and Dialdo are absolute stars and incredible assets to your resort. Not only did they run the daytime program and tournaments with total professionalism, but their hospitality went above and beyond anything we expected. Despite working long hours, they literally joined us for a few hours after their shifts ended at 11 PM to play and socialize five out of the five nights we were there. Their friendliness and genuine care for guests are rare.
If you are looking for a resort with great walkability and a world-class pickleball experience, this is it. We’re already recommending it to all our friends!
Zar Bin Tar
Stayed Jan 2026 Italian village V2 room! Had a wonderful stay, and the weather was magnificent for this time of year. Cant say enough about how lovely our stay was at this resort with all the villages. It was our first timer here and we will be back, recommend using the loyalty bonus to book the next trip when your there talk to CoCo in loyalty!!!! We really loved all the pools, waterpark and perfect beach. Snorkeling right from the beach in the coral and sand is awesome, as well as the Catamaran boat trip and snorkeling. Great couples massage at red lane spa. Kids had a blast in all the pools, slides, hot tubs, sand. Just endless fun. Loved most of the food as there is lots of options for dinning all hours of the day. We thought service at some of the restaurants was slow and chaotic at times but in the end if you have some patience, this place is perfect!!! We originally booked 5 nights then added 2 more while there it was so much fun and worth it and also our next trip 2 years from now is booked!!!! Yay!!! :)
Wils Chan
We are currently on Day 4 of our 5 day trip to the Beaches at Turks and Caicos. To give you some perspective we travel well and have been to many destinations in the Caribbean.
In general, the overall experience has been extremely disappointing especially for the price Beaches charge. Upon arrival into our room the shower head was off the tub and the room felt like it was a 3.5 star hotel.
That’s not even the worst part of it, the room is just a place to sleep so we did not mind that as much. The most disappointing thing is the lack of customer service/friendliness among many of the staff members that we encountered. We did not feel welcomed. There were bright spots, the services at Kimono and the French restaurants were great. But the services at Sky, Schooner, Neptune, and a few of the bars were not customer friendly.
I would expect this type of service from a 2 to 3 star resort, definitely not here at Beaches especially with the amount of money charged. Again, there were some bright spots. But those bright spots are few and far between.
We were looking forward to staying at Beaches because of the reputation it had but unfortunately it did not meet up to expectations (by the way, not high expectations, just some friendliness among interactions with guests would go a long way).
Josh J
Great experience at Beaches in Turks and Caicos. All of the staff were so welcoming + accommodating. The beaches were impeccable. And the food was top notch, especially for an all inclusive. Highly recommend!
Shoutout to Krystal at sky lounge for asking for our review. Amazing customer service!
Ben Verikokkos
First time coming to Turks and Caicos and I had a very pleasant experience at this resort. The rooms were very high-quality and looked very nice, the food was very delicious, the water was just liking the pictures, it's a very big resort with plenty of pools and activities to do. Truly a wonderful experience. The only thing that could be improved is the service and the attitude of the staff. Most of them were very slow and did not look too thrilled to be there. But otherwise a very good experience and I would definitely come again.
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Escape to the Palafitos Overwater Bungalows, a luxurious getaway in the bliss Maroma Beach. Wake up to the soothing sounds of the ocean and stunning panoramic views. Relax on your private deck, feel the sea breeze, and dive into the crystal-clear...
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Princess Family Club Bávaro is a five‑star all‑inclusive family hotel in Playa Bávaro, Punta Cana, designed with spacious rooms and exclusive services for families, including private check‑in and plenty of child‑friendly facilities. It features its own...
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4.3
Google reviews (1026)
Sarang V.
The resort has a few good highlights. The food trucks and ice cream shop were nice additions, and the newly renovated family club rooms are modern and comfortable.
However, there were several drawbacks. The food menu was not very versatile, and the buffet served the same items every day. Vegetarian options were very limited. The Wi-Fi was poor, and there was a noticeable lack of nightly entertainment. Even small things, like no lemon and mint available for mojitos for one day!
Overall, it was an average experience. Based on my previous trips, I would recommend considering other resorts for better variety and overall value.
Lawrence Covert
This was our first time here, and our first all inclusive vacation.
The staff are super friendly people even though I only know 2 Spanish words. The young man in the main buffet making omelets to order each morning (I wish I could remember his name) made the start of each morning here special! Always a smile, a wave, and kind greetings!
A very beautiful beach, well kept grounds, rooms and beds are top notch.
We stayed in the family zone. Our grandchildren were catered to with activities, water slide park and a family pool.
There is even a buffet in the family area specifically designed to make the littles happy.
The food, how can I say this strongly enough, I am a food lover and neither I nor any of our family group were ever disappointed with the volume or the quality of the food. The included al a carte restaurants are worth checking out. We soon found a favorite and returned a few times.
Our stay was 2 weeks and we always had something to do, somewhere to lounge in the sun and something to occupy the littles with.
We will return.
Takara Martin
RED FLAG: I am going to start with this so it doent get lost in my review as I feel its important. the family selection resort looks fun and was fun up until a point. However, on our third day, one of the water buckets that fills up and dumps broke off from above, full of water, crashing down and absolutely destroying the platform. Kids were playing on that water park. Stop and think if there was a child in that section when it came down. Kids were in that section moments before... It would have killed a kid. It would have killed an adult with how heavy it was. No one came over the check on it until three dads were pulling this bucket off to the side. They shut it down for 30min before turning it back on saying they would check the integrity later.... We checked in with the staff to see if this was acctually done and not one person could assure us if it was. Inspecting the waterpark a little closer with our own eyes you could see the wear and tear... we were terrified to send our kids on there not knowing if one of the other three buckets would come crashing down and actually killing a kid this time. I was EXTREMELY disappointment with how they handled it. A family could have been bringing a child home in a body bag. It makes me think a little harder about how I pick future resorts with water parks knowing that the standard of upkeep of these structures isn't the same as it is in North America. The pictures they have posted are NOT up to date.
Aside from this, this hotel was pretty good. In the Family selection, I enjoyed the private bar, ice cream truck, and buffet for just our area. The food was good, no complaints and the options endless. We had time for the food trucks, The steak house, Mexican, Teppanaki, and Italian restaurants. The service was a bit slow and you didnt always get what your ordered, or sometimes things were missing which was a bit hard with kids but everything was tasty and no one got sick. I will say we did have a big group so that may have been the issue with the mix up in the orders and the length, but when we did eat I was very impressed. To book restaurants you had to book on the resort app which barely worked and was a bit frustrating. I think this was due to Wifi being so awful. It was only a big deal for us since we had a huge group and was trying to keep track of where people were but we made things work. Guest services was helpful in booking restaurants however so that is a way around it.
The rooms, pools, general bathrooms, resort greenery was very clean and the staff was friendly. There is a section on the resort that is a green, jungle space. I think it may be a swamp and it smelled pretty awful when you went through it but just hold your breath.
I got the family selection swim out which I absolutely loved. It was perfect for my 3year old and 6month old. It allowed my 6m to nap while we were still able to be pool side. The rooms were spacious and clean. The tiles however were extremely slippery. Not a great choice for a pool resort.
The resort is large. They did have a tram which my kids loved so no complaints there but you did have the trekk down to the beach from the family selection and for people in the regular rooms it seemed like they had to make the trek to our area where most of the restaurants were.
I would have been blown away by this resort had the waterpark not nearly killed a child and they handled things a bit better. But this is something I cant forget and other families should be aware of.
Marika robitaille
Rooms are beautiful and clean. Especially the swim out suites in the Family Club section. Housekeeping cleaning daily. Refilling of minibars everyday.
Waterpark is great for kids under 12.
The beach is about 10 minute walk but there’s golf carts going around all the time. It’s a huge resort but it is very clean, everywhere, outside, restaurants, they take good care of it.
There isn’t a lot of pools for a huge resort like this and the main pool is not that great, so it’s better to be in the family club section if you enjoy being by the pool.
Beach is gorgeous.
Staff at the main buffet is amazing. The food at the main buffet is pretty good, different foods everyday.
The best à la carte restaurant was El Gaucho (steakhouse)
We had a great time. The kids loved it too. Definitely a good choice for a family vacation. I would come back here with my kiddos. But wouldn’t choose the Princess Resort for a couple’s getaway. It is more family oriented !
Isabel Velasquez
While the staff and grounds were lovely, I feel it’s important for future guests to know that all three of us became sick daily from the food, which seems tied to hygiene or food handling. This issue, along with the constant upsells, poor communication, and weak family offerings, means we would not return and do not recommend.
Pros:
The swim-up room was great and very clean.
Staff throughout the property were genuinely kind and welcoming.
The resort grounds are well-maintained with lots of visible upkeep.
We appreciated the cute birthday package that was left in the room.
Cons:
Unfortunately, several issues overshadowed the experience:
(1) The constant upselling throughout the resort was overwhelming. From the moment we arrived, we were approached for a timeshare-style “membership” pitch that took up a lot of our initial time. Once on the beach, vendors were immediately allowed to approach us on the sand to sell products and services, which made it hard to relax. Even while enjoying our swim-up room, staff came by upselling spa packages. It felt like we were being sold something at every turn rather than simply enjoying our stay.
(2) The food was a major problem. From the first meal to the last, all three of us experienced stomach issues daily. It felt like food was left out too long, with bugs circulating around the buffet, and cross contamination.
(3) Buffets rarely changed from day to day, which added to the disappointment.
(4) The WiFi is extremely poor unless you pay an upcharge — another money trap. WiFi still sucked.
(5) You cannot take food from the buffet, and room service is not included, both of which felt like unnecessary nickel-and-diming.
(6) Events are not clearly communicated. For example, one night there were fireworks around 2am that were never mentioned anywhere. Not inclusive of families with children.
(7) The amount of smoking everywhere on the property (cigarettes, cigars, weed) was overwhelming. There didn’t appear to be designated smoking areas, which is surprising for a family resort.
(8) Our daughter said the kids club didn’t run the activities listed, which was disappointing since we chose the resort partly for that. In chatting with other families, they had similar feedback.
(9) Transportation wait times (train/shuttle to the beach) were sometimes 15–20 minutes. We also saw people with strollers struggle to board due to crowding and aggressive boarding.
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Experience a unique retreat at Zemi Miches Punta Cana All-Inclusive Resort, Curio Collection by Hilton, set on the pristine shores of Playa Esmeralda. This eco-conscious beachfront paradise is just 80 minutes / 100 km from Punta Cana International...
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4.8
Google reviews (357)
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Majestic Mirage Costa Mujeres is a luxurious all-suite resort located just north of Cancún, offering a refined all-inclusive experience. The resort features spacious accommodations with premium amenities, including butler service and in-suite Jacuzzis. It...
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4.8
Google reviews (357)
hye ji Cho
Overall, we were very impressed with the quality of the food at the resort. The Italian and French restaurants were especially outstanding — absolutely delicious.
At the Italian restaurant, Jonathan provided excellent service. He was friendly, attentive, and made our dining experience even more enjoyable.
The seaside buffet also had a pistachio ice cream that was honestly the best ice cream I’ve ever had!
Although dinner was not served buffet-style, the lobster and other dishes were excellent. However, the service during dinner was quite slow, which was a bit disappointing.
We also love spending time at the pool, and we always join the 12 PM Aqua Zumba — it’s so much fun! Charlie is the best and brings such amazing energy.
The night shows were also very entertaining and enjoyable. They added so much fun to our evenings at the resort!
Jaclyn Kennedy
My stay at Majestic Mirage Costa Mujueres has been absolutely wonderful! The resort is beautiful, very clean, and beautifully maintained throughout. From the moment we arrived, everyone has been so friendly and helpful, always going above and beyond to make sure we had everything we needed.
One of the highlights of our trip was dining at the Italian restaurant. The service provided by Jonathan was amazing attentive, welcoming, and professional. The food was outstanding, especially the pizza and the homemade tiramisu, which were both absolutely delicious!
I also love that you don’t have to book reservations for tmajority of the à la carte restaurants. It makes the experience so much more relaxing and convenient. The pools are fantastic, the drink service is excellent, and the beach is truly top notch clean, beautiful, and perfect for unwinding.
We are having such a wonderful time, and I would definitely return to this resort without hesitation. Highly recommend!
Julie Rose
We stayed at the Majestic Mirage in Costa Mujeres from January 4–11 during the resort’s soft opening and were very happy with our experience. Knowing it would be a quieter time, we actually enjoyed the relaxed atmosphere even more.
Our room was fantastic: a two-level suite with a private upper deck, plunge pool, and a lounger that was perfect for a few fabulous naps (purely for research purposes). We were understanding of the finishing work still underway and felt it was handled very well.
The staff truly made our stay special. Our butler, Laura, quickly took care of a couple of small issues and even decorated our room to make us feel extra special. The bartenders, especially Jesus and Christian at Bar Taka, were excellent, as were the team at Legends Sports Bar. From restaurant staff and room attendants to the construction workers, everyone was friendly, welcoming, and always ready with a smile and a “hola.” We felt genuinely well cared for.
We had several great meals, with the teppanyaki dinner being a highlight. Chef Gerry was amazing, and we felt lucky to have the experience to ourselves. Christian and Alejandro took wonderful care of us that evening.
The nightly shows were fun, the beverages were great (especially at Bar Taka), the ice cream was hard to resist, and the beach was absolutely beautiful. As our first trip to Mexico, this was a very positive and memorable experience.
I could say more, but I’ll simply say this: we will definitely be back!
Aislinn P
We chose the Majestic Mirage Costa Mujeres for quiet relaxation and it delivered! The hotel staff were all so friendly and helpful. The soft sand beach was clean and free from rocks and coral. We loved the cabanas (Abraham was the best)! Great options for restaurants and bars, our favorite was the Seafood Restaurant. We also enjoyed the Coffee Cafe' and Bakery. We watched the Mexican Show, the Michael Jackson Show and the Fire Dancers/Acrobats Show. Each exceeded our expectations (Fire Dancers were Amazing). They did a guacamole class for the first time and it was a hit! I recommend that they provide more spots to learn as more people wanted to participate, but couldn't. We hired Carlos as our photographer, he was very professional and the pictures turned out fantastic (a little bit expensive, though). If you're looking for a place to party, this is not it! Most things shut down at 9pm, but we were okay with that. I believe that they are building a disco, which would be a nice option for those that do want a bit of a nightlife. The city is about a 30 minute Uber drive away. That being said, there's not a lot of excursions you can do that are close by. There was a seadoo and parasailing shop nearby (never used it).
Some of the things the hotel could work on is the cleanliness, housekeeping and the Steak Restuarant. They kept the front area, common areas and restaurants clean, but our room cleanliness was subpar for a 5 star. Our jacuzzi was not cleaned, the toilets weren't cleaned and floors were never washed. Other than the towels, the sugar, cream and coffee mugs were not replenished. Compared to the other restaurants we tried (Seafood, Japanese and Mexican), the Steak restaurant was disorganized and slow.
In summary, I would highly recommend this hotel for people who love the beach and want quiet relaxation.
Tia
Our stay at Majestic Mirage Costa Mujeres was absolutely incredible. From start to finish, everything was beyond amazing. The food was exceptional with so many delicious options, the views were breathtaking, and the entire resort felt truly luxurious and relaxing.
What really stood out was the staff—everyone was so friendly, kind, and genuinely helpful. You could tell they truly cared about making our stay perfect. Every detail was thoughtfully planned, and it felt like they had thought of everything to ensure an unforgettable experience.
This was the perfect blend of luxury and relaxation, and we couldn’t have asked for a better stay. We will definitely be returning!
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Google reviews (2302)
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Indulgent exotic delights await on Caribbean shores with an adults-only holiday at the splendid Sun Palace, in the glorious Mexican resort of Cancun. An ideal choice for romance, guests can leave the world behind and immerse themselves in a luxurious...
Special Offer Details
Up to 10% Off and up to $500 Resort Credit*
Up to 10% Off and up to $500 Resort Credit*
*Up to 10% Off & enjoy up to $500 Resort Credit to spend at the hotel when travelling between 10/03/2026 - 23/12/2027. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
*Up to 10% Off & enjoy up to $500 Resort Credit to spend at the hotel when travelling between 10/03/2026 - 23/12/2027. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 4 nights apply. **Blackout Dates Apply
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4.6
Google reviews (2302)
Martie
I read the reviews about the service being terrible but I didn’t listen… if I could give zero stars I would. They are not accommodating at all. Our flights were delayed so I let them talk us into staying at the sister resort moon palace. $3000 later and they can’t even provide transport! I’m going to their hotel and they told us to get an UBER. Excuse me! $7000 total in the 8 days and you can’t spare transport with the palace shuttle service they have? Pick another place to go. The buffet is terrible and the only reservations available for dinner is 8 -9pm at night. The tables in the restaurants are open, but they don’t seat them. Also no buffet for dinner so you’re married to a dinner reservation.
The room service was very good tho.
The pools are small and there aren’t enough chairs to go around. Also you cannot save chairs. You need to pay extra to get a seat on the beach that’s in the sun.
The bed was comfortable and the water pressure is great.
I would not return or recommend it for the price.
Nate Litterio
Sun palace Cancún was the perfect place to celebrate our honeymoon. Between the spa and beauty salon, we had the best experiences with staff there. Beatriz, Valeri, Marta, and Deysi were all amazing. Valeri was very nice and started fun conversations. Beatriz was so funny and was a great teammate with Valeri during our mani/pedi. Lizabeth was our favorite waitress while at the pool and beach. Perfect vacation.
Monika Dwojak
Sun Palace was an amazing resort experience. Adults only definitely made our experience more peaceful . The event coordinators kept guests entertained with pool volleyball, contests, and activities that really created a fun sense of community. The food was great, the swim-up bar was a highlight, and the entire resort smelled incredible, we even bought a room spray to take home (The spray is basically empty which is a sign to go back soon). Free 24/7 room service was a huge plus. Safety was clearly a priority, with staff training for emergencies before the pool opened, and there were fun events every evening. Only small note is that the restaurant food could be spicier, but that’s just personal preference. Highly recommend!
Cultured Wanderer
This is certainly a very expensive resort, but without a doubt it is also an exceptional one, and we did not regret the expense at all. The facility is beautiful, impeccably maintained, and very clean, with little sign of wear and tear. The rooms are large, spacious, and exceptionally well equipped, offering a perfect balance of comfort and luxury.
The food is on another level. It is creative, plentiful, beautifully presented, and thoughtfully plated, with an impressive variety. The four restaurants were all distinctly different and showcased a great deal of creativity. The buffet exceeded expectations, featuring special touches such as Christmas pastries and breads, a yogurt bar, and a wide range of options. The alcohol selection was also excellent, offering a great variety of high-quality drinks that were well prepared.
What truly sets this resort apart is the staff. Everyone was incredibly friendly, attentive, and genuinely helpful, which made the experience even more enjoyable. The location is fantastic, the pool area is beautiful, and despite the resort being full, it never felt overcrowded or chaotic. Everything felt calm, relaxed, and well managed. Overall, this is an outstanding resort, and we could not be more pleased with our stay.
Alana Corey
We had such a lovely stay here! There are tons of hotel options to choose from, but we are glad we stayed at Sun Palace.
First thing to note in the hotel itself - it’s recently updated and the room was very nice. It wasn’t crowded so we didn’t have to fight for pool chairs and could move between the pools as we wanted. The quiet pool was our favorite, but we liked also going over to the party pool and doing some of the fun games. They keep the beach really clean too.
The service is outstanding across the board. They really want you to feel special loved. Hot towels when you enter, bell service. Our pick up/drop off to/from the airport, even though we booked the shared shuttle, they gave us a private shuttle, which was really lovely. Highly recommend you book a shuttle through the hotel as there’s a ton of scams and ripoff taxis right outside immigration.
Pool service were so attentive and quick. Servers were so sweet!
For restaurants, we loved Fuego with
our server Kevin and we loved Trattoria with our server Abel. The servers go above and beyond! The food is generally pretty good for an inclusive, but Fuego’s food we think was by far the best.
Outside of this, throughout our stay, hotel personnel consistently asked us how we were doing. There were multiple times to give feedback on our experience and they were open and willing to hear everything that we had to share, which mostly was good things.
The rooms are nicely updated - we loved the hot tub in the room, which is their base level room. Hotel gym had everything we needed. Drinks were not watered down here by any means, and there was entertainment every single day and every single night throughout the night to ensure that you had something to do in the hotel.
Overall, this was a really fun stay and we are sad to leave. This was definitely a relaxing way to refuel ourselves before the new year.
We didn’t do any day trips, tours, or any of the special offerings because they were a little bit on the more expensive side, but we still had a great time nonetheless.
Would highly recommend some palace for your trip to Cancun!
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Up to 25% Off
Caribbean Special Offers
Call for Prices
Tamarind Hills Resort and Villas – Antigua, is an oasis overlooking the Caribbean Sea. Presenting guests stunning soft Beaches a stone's throw away and refreshing swimming pools. Guests stay in private villas with stunning views, and recharge in style...
Special Offer Details
Up to 25% Off
Up to 25% Off
Up to 25% Off when travelling between 30/01/2026 - 17/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 25% Off when travelling between 30/01/2026 - 17/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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