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Middle East
- Abu Dhabi
- Ajman
- Bahrain
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- Fujairah
- Jordan
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- Qatar
- Ras Al Khaimah
- Saadiyat Island
- Saudi Arabia
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- Borneo
- Kuala Lumpur
- Langkawi
- Pangkor Laut
- Penang
- Malaysia Multicentres
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Thailand
- Bangkok
- Hua Hin & Cha Am
- Khao Lak
- Koh Samui
- Krabi
- Pattaya
- Phi Phi
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South Africa
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Mexico Holidays Special Offers
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Up to 22% Off
4.5
Google reviews (10221)
Mexico Holidays Special Offers
Prices from
£1099
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover the best of 5-star luxury living at Grand Sunset Princess All Suites Resort and Spa on the golden sands of Playa del Carmen. Brimming with fabulous facilities designed to accommodate either a day of relaxation or a heart-pumping sports session...
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Up to 22% Off
Up to 22% Off
Up to 22% Off when travelling between 01/11/2025 - 22/12/2025.
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Up to 22% Off when travelling between 01/11/2025 - 22/12/2025.
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Up to 15% Off when travelling between 23/12/2025 - 31/03/2026.
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Up to 15% Off when travelling between 23/12/2025 - 31/03/2026.
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4.5
Google reviews (10221)
Jane Smith
Excellent experience! 🌴
This was my second time staying at Hotel Grand Sunset Princess Cancun, and both visits were absolutely amazing. The food was delicious with plenty of restaurant options to choose from, the atmosphere was lively and fun, and the beach was beautifully clean. Everything about the stay—from service to ambiance—made it another memorable vacation. Highly recommend!
Dean Chan
I have a great time with Jose Alfredo Alvarez. He is very friendly and knowledgeable. He is very skillful in tennis and always very accommodating and helpful in showing me how to play tennis. Thank you Alfredo for a wonderful time and hope to see you again soon.
Danat Tekie
We had a morning group tennis beginners class with Jose Alfredo Alvarez that was great. It was our first time, and he did a great job teaching us all the basics with patience. It was so much fun and he is an really good teacher. He started on time and let everyone have the equal amount of time from teaching us basics to playing full games.
Sony Khosa
incredibly frustrated with my experience at this resort. I was promised a refund after checking out early, but despite multiple follow-ups, I never received it. What’s worse is that every time I contacted them, I was ignored and not responded to.
It’s extremely disappointing to be told one thing and have the resort go back on their word. I planned my trip in good faith, they agreed to a refund, so why not follow through?
This kind of behavior feels dishonest and unprofessional. I expected better from a resort that claims to offer high-end service. Sadly, it seems they’re more interested in keeping your money than keeping their promises.
I won’t be staying here again and strongly caution others to get everything in writing — or better yet, book somewhere with integrity.
edit:
I contacted the resort regarding a follow-up matter they had responded to once(on this review only), but I haven’t heard anything since. I’ve reached out multiple times with no reply.
M F
I had a beginner tennis lesson with Jose Alfredo Alvarez in the very hot sun. He was very good and helped with both forehand and backhand elements of the game. By the end of the lesson I definitely felt I improved physically and in my own confidence. I will be back!
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Up to 10% Off
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Prices from
£1199
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Welcome to the exotic and enchanting Grand Palladium Colonial Resort & Spa in the heart of Riviera Maya, Mexico. This vibrant all-inclusive resort is nestled amidst lush tropical flora and fauna, with stunning beaches and breath taking crystal-clear...
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Up to 10% Off when booking before 31/01/2026 & travelling between 01/05/2026 - 31/10/2026.
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Up to 10% Off when booking before 31/01/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 62% Off and $555 Resort Credit*
4.7
Google reviews (3091)
Mexico Holidays Special Offers
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£1229
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Immerse yourself in a world of luxury, style and sophistication at The Five Oceanfront. This magnificent 5-star getaway offers a prime beachfront location in the charming Mexican resort of Puerto Morelos. You will enjoy breathtaking views of the...
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Up to 62% Off and $555 Resort Credit*
Up to 62% Off and $555 Resort Credit*
*Up to 62% Off & enjoy $555 Resort Credit to spend at the hotel when travelling between 09/09/2025 - 23/12/2028. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 62% Off & enjoy $555 Resort Credit to spend at the hotel when travelling between 09/09/2025 - 23/12/2028. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (3091)
Shea Larson
We had such a great stay at The Fives Oceanfront! The hotel itself was lovely — clean, calm, and full of good vibes — but what truly made the experience unforgettable was the staff.
From the moment we arrived, Eli at reception made us feel welcome and taken care of. At the bar, Fidel, Victor, Karen, Yair, and Haber went above and beyond every single day — friendly, fun, and always ready with a smile (and the best drinks!). And in the dining room, Elvis and Yoe were amazing — kind, attentive, and made every meal feel special.
They all made us feel more like friends than guests. My only small wish would be for more seafood options on the off-season dinner menu — but otherwise, everything was wonderful. We left feeling relaxed, happy, and already wanting to come back.
Sandra Humphreys
The staff at this resort is amazing. We paid for bed and breakfast only so we could enjoy local restaurants. So the 'mini-bar' which is stuff in the fridge is only for all inclusive including dinner. There is a kitchen but no dishes or cups, these are extra. Our bed was pretty firm. Our room on the 4th floor had daily noise above that sounded like furniture dragging across the floor. We were there 5 nights, no enjoying the room in the heat of the day. We called twice about it and were told no remodeling going on. If you get a courtyard room, it is noisy from the pool. It opens at 7am but kids were in the pool at 6:30am.
The location is good if you plan staying at the resort. It's quite a walk to The Square, but we did it several times. We only had the breakfast which was ok...it's breakfast.
Lisa H
Abraham at the Al Mare restaurant was the best!!! He provided excellent service every visit! Even when he wasn't or server💗 the resort itself is nice, I wish there was more shade at the adults pool as I am very very pale 🤣 also wish there was some type of entertainment but we did go during the off season so no big shock there. One other note (that is not the hotels fault at all) it is quite smelly all around the hotel due to the seaweed!!! So be prepared. Our ambassador Valeria was very helpful I really appreciate all she did!
Anthia Omari-Amoako
Best hotel I have ever stayed at. From the moment I checked in, Eli the guy at the check in was super friendly, informative and helpful. The staff in the restaurants like Yoe, Fernando, Hair, Abraham, Gabriel, Joseph delivered nothing but perfect service everyday, every meal.
Don't get me started on the food, it was equally as good as the service if not better. To the chefs who are unseen, this review is to recognise your contributions to my pleasant stay. Thank you.
First time in Mexico and definitely not the last because of your entire staff. Puerto Morelos great and a beautiful contrast to the manicness of Cancun, if you fancy a truly relaxing vacation. This hotel is a beautiful oasis of tranquility and beauty. I will definitely come back and stay here.
To the staff, keep doing great work and making your guests feel treasured. You are the best.
One tiny critique, the TVs were not smart so if you want to watch some netflix, you need to bring a tablet/device to watch it on.
Bill Lindbloom
We so enjoyed our stay! The staff are outstanding! Abraham, Hair and Antonio were so amazing at dinner! So attentive, and professional ; yet so much fun!
Victor was excellent at making wonderful drinks! Yoe has a lovely personality and a smile to match! Nymsy is a doll; so caring and helpful! We are overwhelmed at the quality and care of your staff and are blessed to have shared our vacation here with all of them!!
William and Dee Lindbloom
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Up to 30% Off
Mexico Holidays Special Offers
Prices from
£1249
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Bask in glorious tropical sunshine during a lavish Mexico holiday at the chic Oleo Cancun Playa Boutique Resort. Here you’ll discover a splendid all-inclusive sanctuary beside powdery white sands and the turquoise waters of the Caribbean Sea. Spend...
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Up to 30% Off
Up to 30% Off
Up to 30% Off when travelling between 01/10/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 30% Off when travelling between 01/10/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 11% Off
4.2
Google reviews (3999)
Mexico Holidays Special Offers
Prices from
£1249
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off for a feast of fun, leisure and entertainment at the Platinum Yucatan Princess Hotel, a magnificent 5-star adults-only getaway in Playa del Carmen in the sun-kissed Mexican Riviera Maya. This all-inclusive beachfront escape is ideal for...
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Up to 11% Off
Up to 11% Off
Up to 11% Off when travelling between 23/12/2025 - 31/03/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 11% Off when travelling between 23/12/2025 - 31/03/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 24% Off
Up to 24% Off when travelling between 01/11/2025 - 22/12/2025.
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Up to 24% Off when travelling between 01/11/2025 - 22/12/2025.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (3999)
Maressa
The property exceeded my expectations from start to finish! The atmosphere strikes the perfect balance between elegance and relaxation. The buffet offered a wide selection for breakfast, lunch, and dinner. I also had the chance to try the Italian restaurant, which was pretty good as well.Restaurant availability is rotated daily which was my only con.
The location is convenient for excursions off the resort but still feels private and peaceful once you return. The beach was the highlight of my stay.There's plenty of shaded seating, attentive service, and a beach bar that serves lunch so you can enjoy a full day by the ocean.Diego is great at remembering your favorite drinks,preference etc.
Service throughout the stay was excellent!. The staff was professional, welcoming, and always ready to assist. I received a room upgrade, and the view was absolutely breathtaking. It was exactly the kind of stay I was hoping for.
Overall, quiet luxe resort that delivers on every detail. Highly recommended for travelers seeking comfort, quality dining, and a relaxing beachfront experience.
Sarah Addison
We were taken to the wrong room at first and it wasn’t ready, looked like they were maybe renovating it, mattress thrown etc so we had to be moved to a different room away from our group. Not really any beach to enjoy.
The hotel itself was nice and the buffet was probably one of the best we have had so far. Good entertainment at the pool and lots to do in the evening. For the price we paid, expected better and more kind of luxury as we have travelled to cheaper resorts that seemed much nicer.
Louanne Medina
I stayed at this hotel last week. The most wonderful hotel I ever stayed at. 1st, the bellman Javier was great with luggage and very nice. He was so funny. The lobby smelled like flowers. The pools were pristine. Crystal clear at all times. The entertainment was the best. Christopher was exceptional. We went over to sister bar 3 times for dinner. Great food mama Mia. The only complaint I had was only 1 restraint and buffet were open for dinner. 1 restaurant was never open. The drinks were very good and kept on coming. I can't wait to go back. This Javier bellman for making my stay worth it.
Lilian Chow
Our overall experience was excellent! There was only 2 issues during our stay: 1. Some much mosquitoes, I got bitten at least 20times, even inside the restaurants.. the hotel should have better pest control. 2. No hot water whenever I want to shower, I understand there are rush hours like when everyone is back from the pool and needed a shower, but there are days I woke in the morning wanting to get shower at 7-8am and there's no hot water! Other than that everything was perfect! The food was amazing! Many drink options, some reviews says it's water down but I think it's just perfect for me. The staffs was friendly, room was clean.
Bianca
Not sure why this resort only has a 4.2 on google, it was beyond my expectations. Massive rooms, amazing service, fun pool bars but also quieter areas to enjoy in the pool, room service is 24/7, daily house keeping etc. The buffet was the best I’ve ever had in Mexico. Every single meal was delicious. We didn’t care for the other restaurants because the buffet was that good.
A few cons within control of the resort is the rooms AC cannot be set below 22C, this left our room feeling a bit muggy
The shower water temperature doesn’t get very hot but it was fine. Overall, it’s an incredibly beautiful resort and very much so felt like a 5 star vacation.
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Up to 68% Off
4.5
Google reviews (11125)
Mexico Holidays Special Offers
Prices from
£1299
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off and live the dream at Essence @ The Fives Beach, a magnificent 5-star escape in Playa del Carmen on Mexico’s sun-kissed Caribbean coast. This luxurious all-inclusive boutique hotel, which is next to a stunning private white sandy beach, has...
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Up to 68% Off
Up to 68% Off
Up to 68% Off when travelling between 09/09/2025 - 23/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 68% Off when travelling between 09/09/2025 - 23/12/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (11125)
Sheila Minsky
Casa de Rosa Dinner Experience
From start to finish, everything about our visit was amazing. Fatima and Lea were the most wonderful hosts. They were warm, knowledgeable, and so much fun to be around. The liquor tasting was such a unique touch, and learning about the local flavors made the experience even richer.
Cooking dinner together was a highlight as the ingredients were fresh, the atmosphere was relaxed and joyful, and the food turned out absolutely delicious. Sitting down afterward to enjoy the meal we had just prepared felt so special.
If you’re looking for an authentic, hands-on experience with incredible food and even better company, Casa de Rose is a must. Highly recommend!
Christine Creel
Casa de Rosa is an wonderful experience I'd highly recommend. We had a group of 16 and everyone shared how much they enjoyed the evening. A night filled with education and tastings of tequilas and mezcals, fun games to get everyone laughing and interacting, and the cooking lessons for authentic Mexican dishes. The abundance of food was unbelievable! And absolutely delicious! And Rosa was a delight! She was humorous, thoughtful, kept everyone engaged, making sure we were having fun, laughing and bellies full.
Dr. Rivera
⭐️⭐️⭐️⭐️⭐️ The Fives Beach Hotel – A Perfect Family Getaway!
My wife and I have been avid travelers long before we had our son, and we’ve stayed at many great resorts — The Fives Beach Hotel truly stands out for the quality of the entire experience.
There are tons of pools (never crowded!), beautiful views, and plenty of excellent restaurants to choose from. We visited in late October and lucked out with perfect weather — barely any rain. Our 3-year-old had an absolute blast! There’s so much for kids to do here that he never once got bored.
What really sets this resort apart is the food. Every restaurant offers something unique and delicious. My wife and I are very picky eaters! Our favorite was The Brasserie — you have to try the steak! For lunch, the Ceviche Campeche at Sea and Olive by the pool was incredible, and the beachside tacos made fresh daily with house-made tortillas were phenomenal — just like home cooking.
Heads up, there’s no theater like center, but there are plenty of live shows and dancing events in the evening.
The service was also exceptional. Every staff member we encountered was friendly, attentive, and eager to help.
All in all, we had a wonderful time and can’t wait to come back!
Angelica Buckley
This rating is solely for Casa Del Rosa. Fatima and Lea did such an incredible job to provide a quality experience! Fatima immerses you into the Mexican culture and makes everyone feel like family! We interacted with people we normally would never start a conversation with! It was amazing! El gallo will forever remember this! Wishing you the best Fatima as you embark into motherhood! Much love! ❤️
Sandra Knof
Second time at this resort, we had a group of 10 and had a great time. Daniela and Monse from the activities team were super friendly and engaging, great job! Bernardo did an amazing job at Thai/sushi dinner to make a birthday celebration extra special, and Martin always served us with a smile at many different restaurants. . The staff all around were always friendly, you couldn't pass anyone without a friendly greeting. The resort is kept clean, and is beautiful for walking around. Highly recommend.
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Up to 59% Off
4.6
Google reviews (1943)
Mexico Holidays Special Offers
Prices from
£1309
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Incredible food, endless entertainment, and comfortable accommodation is all ready and waiting for you at the 5-star Margaritaville Island Reserve Riviera Maya, a superb all-inclusive resort located on the sun-drenched shores of Mexico. Guests have...
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Up to 59% Off
Up to 59% Off
Up to 59% Off when travelling between 01/11/2025 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 59% Off when travelling between 01/11/2025 - 02/01/2028.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1943)
Rich Dowd
We wanted an all inclusive resort that was roughly 30 minutes from airport, adults only, and had beach/sand volleyball available. We were a little reluctant in selecting this resort over the other due to not having a beach.. however since it clearly showed a sand volleyball court on the resort and said volleyball in the activities description ..we went with it.
Get here and to our surprise the sand volleyball court was removed. Not sure how long it's been gone, but they really need to take a few minutes and update their info on the site. It may seem silly to some.. but this was a big disappointment for us. We requested a transfer to the other (non-adult only) Margaritaville that actually has a beach. So far we have been told there is no availability.. which honestly is hard to believe. We even asked about just getting day passes. They still would not accommodate unless we paid ~$160 a person. (?!) That doesn't make any sense. We already paid. ..what difference does it make. You'd think they would want to make it right and salvage our impression in some way. I'm sorry to say..but we regret picking this resort and should have booked at a place where we have stayed before that we knew checked all the boxes except for being further from the airport. If I could have done it over again, I would have booked at El Dorado Seaside Palms. Just thought it would be worth trying something different.
Aside from all that we'll admit the service and food has been pretty decent. It's just unfortunate they are not willing to make things right when our expectations were not met based on what was described /advertised. We are here for another few days and we'll make the best of it I suppose, but it's very likely we won't be returning to this resort.
Mia Gibson
We’ve traveled to numerous states to experience the Margaritaville Resorts and absolutely loved Island Reserve! Service was amazing, especially by Erick at the Boathouse. Even when he was not our waiter, he went out of his way to say hi to our family everyday. Even giving out high-fives, fist bumps, or escorting us to our table. He’s truly amazing! We also loved Gabriel from Frank and Lola’s! He was always saying hi and making sure our dining experience was top notch! And huge shoutout to Christian at the SOS pool bar! My drinks were never empty and he always provided the best recommendations! Overall, we loved our week long vacation and can’t wait to return!
Leslie B
The resort is clean and beautiful. Staff is wonderful. Erick at the chilll out bar was outstanding! Great service.
Only negative is that I didn’t know they do not have a beach ! It was washed away in a hurricane a year ago.
Don’t get a room beside or under the gym on the 5th floor, it is noisy…. Esp if people work out at 5-6am you can hear weights slamming down.
Overall a great vacation.
Jetsetglow5
From start to finish, this resort exceeded every expectation. If you’re looking for a place where you can fully relax, eat like royalty, and be treated like a VIP — this is it.
The food options were outstanding. With multiple restaurants to choose from, each offering something different — from fine dining to beachside bites — we never got bored. Every meal was fresh, flavorful, and beautifully presented.
The spa services were a dream — peaceful, professional, and exactly what you’d hope for in a luxury resort. And yes, I absolutely lived at the swim-up bar… cocktails in the pool? Say less.
Room service was fast and consistently excellent (breakfast in bed every day? Yes, please). The housekeeping staff deserves a shout-out, too — our room was always spotless and refreshed like magic.
But what really sets this resort apart is the customer service. Every single staff member went above and beyond to make sure we were happy. Friendly smiles, genuine conversations, and attention to detail made us feel truly welcomed and cared for.
CASH TIPS PLEASE 💕
If you’re on the fence about booking — just do it. You won’t regret a single moment.
Kathryn Dalton
I had a wonderful stay at Margaritaville, the service and food were out of this world. We didn’t have a bad meal or drink the entire time we were here. The staff were so attentive, we never waited for drinks or food. I want to give special praise to Alberto and Erick. They would greet my husband and I by name, and knew what we liked by the end of day 1, we were treated to outstanding service by these two our entire week. We will be back and made recommendations to our friends.
Overall, the service was outstanding, Alberto and Erick were standouts. 10/10.
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Up to 43% Off
4.5
Google reviews (5644)
Mexico Holidays Special Offers
Prices from
£1319
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale offers...
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Up to 43% Off
Up to 43% Off
Up to 43% Off when travelling between 01/11/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 43% Off when travelling between 01/11/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (5644)
Chris Greenhill
Went there for a family reunion and loved every second. We were all inclusive which worked out to be great value. Well designed and maintained resort with great views and lots of ways to unwind. The restaurant selection was great, we especially enjoyed the Italian. Staff were all impeccable and provided top grade service. Would definitely love to come back.
Susie Roncalli
We have had the most perfect vacation to El Dorado Royale. We are still here for 3 and a half more days but I already feel I should leave a review with the positive experience we've had. The staff is beyond helpful. From Teresa in housekeeping, the servers in the restaurants (Ramon!), the spa staff Roberto and massage therapist Juan, and I especially must commend our personal Butler Paula. Paula has been the best butler I've had yet at Royale, and she should be rewarded for the amount she improves her guests experiences. Every request big or small, she accommodated and left us with zero worries during our stay. A good butler really improves the experience and Paula has exactly what it takes.
The grounds are beautiful and well maintained. We've had a perfect vacation. Thank you everyone whose made it so enjoyable!
I hope staff get rewarded for being mentioned by name! :)
Amber DeFabio
During our time, there were a few things that happened that did not meet our expectations during our stay.
We were not given a schedule of activities upon arrival and had to question numerous people to figure out what to do the day of our arrival. There weren't many people who were willing to provide us a schedule or let us know what activities were available. So we didn't feel like we got as much out of our first day as we could have.
The pool had an abnormal amount of bugs in it and white debris in it that looked like disintegrating toilet paper. The pool was full of it, and many people we spoke to commented on it. It made us uncomfortable to be in the pool.
Someone must have vomited in the stairwell of our building. When I called the front desk to have someone clean it up, I was transferred numerous times and hung up on. Housekeeping cleaned rooms but kept walking past the pile for a full day. The next day, there were two piles of vomit and a pile of feces in the same hallway. It wasn't until we told our personal concierge about it that anyone did anything to clean up the area.
There were dirty cups in our hallway on the first day we arrived that were still there when we left, that housekeeping never cleaned.
Note, also while it says it is an adults only resort, it is connected to a resort with children. To enjoy about 50% of the restaurants included in your package, you’ll need to go over to the side with children. Not the greatest experience if you don’t enjoy screaming children jumping restaurants. The included activities off the resort are also not adult-only. We enjoyed the catamaran trip, but didn’t enjoy getting kicked by the children during the snorkeling portion. Just something to be prepared for as we truly thought it would be adult only the whole time.
Kristin Antrim
We had a wonderful stay and your resort exceeded our expectations. Staff was friendly, food was amazing, ample activities, was not crowded in late July, the property is beautiful. The only thing that could be helpful is more signs along the main walking paths. Some restaurants were hard to find. We enjoyed walking everywhere rather than taking the golf carts. We love that you have your own greenhouses and grow herbs and produce, that the ranch takes such good care of the horses, we loved the wildlife, appreciated the tender care of the sea turtle eggs. We definitely want to come back and bring friends, and a trip to generations with our children.
Darcy Nirenstein
We did an on-site visit in December 2024 for our upcoming wedding. We loved the resort and the staff. Everyone is so friendly and welcoming. We have been coordinating our wedding with Adriana Velasco, and she has been amazing. She goes above and beyond making sure all of our questions are answered. She is very well organized and has been so helpful with making the planning of our wedding easy.
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4.6
Google reviews (6423)
Mexico Holidays Special Offers
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£1439
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Peace and tranquillity await guests at the El Dorado Seaside Suites in sunny Mexico. This superb adults-only all-inclusive resort provides everything needed for an unforgettable holiday away from the hustle and bustle of reality. Guests can enjoy hours...
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Up to 48% Off
Up to 48% Off when travelling between 01/11/2025 - 31/10/2026.
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Up to 48% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (6423)
Darlene Bess
Had a wonderful vacation with a group of friends at El Dorado Seaside Suites. Service was excellent all around. Room service was meticulous and always providing fresh towels and doing the little things to make the room comfortable. They decorated our bed with flowers to celebrate our wedding anniversary ❤️. All staff, no matter where you met them, went out of their way to say hello. The resort does a top notch job in maintenance and upkeep of the resort - eg. sweeping ponded water after rain. Our butlers (Anna and Enrique) always looked to for us and found us every day to ensure our needs were met and to even provide suggestions. Special shoutout to Andrea for wonderful yoga, aquafit and dance classes. It is clear that she loves her job and connecting with her clients to ensure her classes fit their needs. The fitness facility and had lots of dumbbells, Olympic Bar, squat rack, and even a pull up bar. Would have loved to have had access to a rower or echobike. The day excursions to the tequila tasting and Maroma beach and catamaran were a good time.
Thank you for an enjoyable stay!
Bri Metcalfe
One of our favorite resorts to visit in the riviera maya area! We love the romantic feel as the resort is on the smaller side compared to some of their sister resorts but we love the intimate feel! The staff is so kind, happy to help and feels like family! Anselmo was one of my favorite waiters and each day we got him serving us at breakfast or lunch was always extra special! The spa is one of our favorites and we always enjoy the hydrotherapy. We also enjoyed our butler Carlos and our other butler Edith! They had all of our dinners and special activities scheduled and taken care of as well as daily breakfast requests. We also really enjoy the daily resort activities and staff Luana and Benjamin were so much fun and such a joy to experience each day! Typically there’s more activities/events and even they bring in vendors to shop from one of the days of the week in the evening but that didn’t happen this trip… Maybe because a lot of the nights it was stormy but that’s no one’s fault besides Mother Nature! All in all, a really great time! The tortellini at Mia Casa is one of my favorites and you can’t go wrong with the sushi or orange chicken at KlayTalaay! My only complaint the whole trip was the main pool at seaside suites bartender Carlos David. For some reason he continually had an attitude. Not sure if it was at me or other guests … or that the guests were intermingling making friends and ordering shots -- either way … I was not impressed with pool bar boy Carlos David as he was rude multiple times on multiple occasions and even at one point asked me to stop speaking Spanish and just speak English — which I found to be extremely rude considering everyone else on the resort was impressed with my Spanish, and complimented me many times how nice it was someone coming in and being able to speak their language so maybe Carlos David was having a bad day or two — but that’s where he should learn that we choose our job. If he’s not happy serving the public, go pick up trash or work in the back somewhere where you don’t have to speak to or deal with guests but that’s just my advice as a girl that’s waitressed 15 years myself 🤷🏽♀️😵💫🫣🥰
Doug Linton
We love our time here, this is our 3rd time at Seaside Suites. From the time we arrived - Jose took care of our luggage and got us settled in. Check in was quick and easy. The room 6605 was great and your staff for housekeeping, turn down service and beverage people took great care of us. We love our swim out and the view is amazing.
Alva was our concierge and she is the best - got us what we needed and even a little extra special touch. We love the pools and the beaches there and your staff are amazing. Veronica is awesome at the beach, Cumi and Alejandro at your pool bars are great bartenders, Alicia is also wonderful. Maria was our activities person and she went out of her way to play games at the pools with us and taught us a little salsa as well. We had fun with Anna at Mezcalito each night we were there.
Meals were fantastic, we love breakfast at La Sandwichiere and sitting on the palapah looking at the ocean. The Pub has great food, Klay Talay is also one of our favorites. Shout out to Alejandro "Chivo" at the Pub as he is the best. Emiliano at Klay Talay is an amazing server and our dinner on the beach was very special - thank you Rubicell and Jose for all their amazing work to make that special.
Your staff are very friendly and we love our walks on your property and we had an amazing time there - we hope to come back sometime soon.
Jennifer Packheiser
We stayed at both the Suites and the Palms. I preferred the Suites because we were on the top floor, with a gorgeous view and a really nice room. We also stayed in a Jr Swim Up suite at the Palms.
The positives:
Amazing staff, so friendly and helpful
Beautiful grounds
The swim up suites are great! I loved being in the water whenever I wanted to be.
Plenty to do if you want to.
The catamaran tour and Maroma beach day (much better beach)
Negatives
-There is no accessible beach at the Suites. The beach at the Palms is pretty but not good for swimming. If you go all the way to the end, it's less rocky but still too shallow.
-We were there in the off season but figuring out dinner should have been easier. We were never sure what was open (the "app" was not correct and the sign at one pool wasn't either). If you didn't get in by 6:45, there was a 45-90 minute wait. Many restaurants were closed so it seemed if one more was open, this could have been easier. We are actually happy to be home in our own kitchen!
-The Palms rooms are very dimly lit and outdated. Our phone didn't work, which made it impossible to order room service or call the front desk.
Overall we enjoyed our trip but we will not be back.
Rickie Garrett
We had an amazing stay at El Dorado Seaside Suites! Our room was beautiful, perfectly sized, and the bed and pillows were so comfortable. The staff truly made the experience unforgettable everyone was so kind, friendly, and always helpful with any questions we had. There were plenty of fun activities and events to enjoy my favorite was making a smudge stick, such a unique and memorable experience! The restaurants offered incredible food with something for every taste, and the drinks at the bar were delicious. The bartenders were fantastic at recommending new things to try. I’ve already recommended this hotel to all my friends and coworkers, and I can’t wait to come back myself!
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Mexico Holidays Special Offers
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£1489
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover the enchantment of Mexico at Generations Riviera Maya. Nestled in the heart of Riviera Maya, this resort invites you to immerse yourself in the warmth of the Mexican Caribbean, promising a memorable family vacation. With its unique setting,...
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Up to 65% Off
Up to 65% Off
Up to 65% Off when travelling between 01/11/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 65% Off when travelling between 01/11/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off
4.8
Google reviews (9626)
Mexico Holidays Special Offers
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£1529
Based on 7 Nights, All Inclusive, Including Flight & Hotel
An unforgettable holiday adventure awaits at TRS Yucatán Hotel, a luxurious 5-star all-inclusive getaway on the sun-drenched coast of Mexico. This sensational adult-only retreat on the renowned Riviera Maya oozes luxury and sophistication and is...
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Up to 10% Off
Up to 10% Off
Up to 10% Off when booking before 31/01/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off when booking before 31/01/2026 & travelling between 01/05/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (9626)
Nancy Harper
We had an absolutely amazing 10-night stay to celebrate my partner’s birthday! From start to finish, everything was perfect.
A huge thank you to our wonderful butlers, Mafer and Maykent in Villa 63 — they went above and beyond for us every day! They were always friendly, attentive, and made us feel so comfortable and relaxed throughout our stay. On my partner’s birthday, they decorated our room beautifully with a banner, balloons, and even a birthday cake – such a lovely and thoughtful touch!
We also booked archery and shooting with Andres, which was so much fun. Elio helped us with our Chic Cabaret booking — he was so genuine and helpful!
Dynoe assisted us with booking massages and spa passes and got us a great deal! He’s hilarious and had us laughing the whole time. Our couples massage and my facial with Caritina and Rocio were incredibly relaxing — we both left feeling amazing.
Willian at Helios made us fantastic breakfast cocktails, and David at La Bohème and Capricho (on Mexican night) was an excellent waiter — always offering tequila shots and margaritas while making us feel so welcome!
Every member of the staff we encountered was kind, professional, and genuinely friendly. Their warmth truly made our experience unforgettable.
We’re so sad to be back home, but we’ll definitely be returning soon! 💕
Kaitlyn Fudge
Our stay was absolutely wonderful at this resort. It’s been such a relaxing, joyful honeymoon. Something that really stood out to us was Luis Gerardo and his excellent service. We felt right at home with his care and hospitality at both the beach and at the pool later in our stay. Truly, he made our trip special.
The beach and pools were amazing. The food and drinks were incredible. We look forward to visiting again!
John Suhodolsky
4th stay to the Grand Palladium, 1st stay at TRS. Cannot wait to come back to TRS. The service and amenities are fabulous. A cart was always there for us if we need one. The TRS pools are fantastic, with great bars for food and drinks, and wonderful bartenders and servers. Plus, we got to watch 3 weddings from the Travel Club pool area. I do not remember the bartender at Los Rocas, but he made my walk back to the villa a whole lot better with tequila shots and margaritas!! All of the restaurants have wonderful menus with a good selection of food for everyone to enjoy. Oscar at El Gaucho was top notch and just fun to have as a server. Though not TRS, I want to mention that the redo of the White Sands pool is perfect. My wife is 5'1" and she loved being able to walk the entire pool without a float. We lucked out with no seaweed at the beach the whole week we were there and the water was really clear for snorkeling. Go play Bingo at Chic. It was a lot of fun, with cool prizes. Dare to be wrong on Bingo...you might like the penalties. Not that this should be the last thing I mention, but the Villas butlers are the most valuable resource that TRS offers. The information and assistance they offer cannot be measured. Our trip was so much better due to Maggie and Alexis at Villa 60.
Rosanna Vidaurri
This resort is very nice with beautiful white sand beaches. Service is spectacular whether while dining, at the pools, or on the beach. It is surrounded by beautiful vegetation with palm trees and lush jungle areas. Even on overcast days it is still paradise! And the entertainment is beautiful and fun. I didn’t take an abundance of pictures because I was just living in the moment. I stayed a full week and would definitely go back!
Kimi Cobb
Go here! Came for a wedding And I feel like the bride! The customer service has been amazing. The front desk we were greeted by Jorge with champagne and complementary gifts, and then Enrique at the front desk, also helped us with our itinerary, romance bungalow suite and answered all of our questions. The resort is gorgeous with saltwater pools, infinity pools adults only side. Everyone is so friendly all the staff in the restaurants (great food!) Heyand the little carts that take you all over the resort, just smiles and a great time. Highly recommend TRS Yucatán Cancun.! :D
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Up to 37% Off and $200 Resort Credit*
4.6
Google reviews (18147)
Mexico Holidays Special Offers
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£1559
Based on 7 Nights, All Inclusive, Including Flight & Hotel
With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the...
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Up to 37% Off and $200 Resort Credit*
Up to 37% Off and $200 Resort Credit*
*Up to 37% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
*Up to 37% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off and 2 Kids Stay Free *
*Up to 35% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.
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*Up to 35% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (18147)
David Currie
Just returned from a fantastic time at Hard Rock Riviera Maya.
From the moment we arrived to the moment we departed we received excellent service from Naef & Gabriel who both went above and beyond to ensure that our stay was the best it could possibly be.
All staff we interacted with were very polite and professional.
Our room was clean and comfortable. The room staff were very attentive each day. You could see that works were being done to make improvements around the resort but these did not interrupt our stay at all.
All restaurants we tried were great with a good choice of dishes. Our personal favourite was Zen.
Spent most of our time at the main pool which was always clean with activities throughout the day which were great.
Would definitely visit Hard Rock Riviera Maya again!
Dana Gordon
My husband came to the Hard Rock and stayed at Heavan, the adult only part of the resort for our 19th wedding anniversary. Other than a few hiccups with our room we had a fabulous time. The place was beautiful and the food was amazing. The service was out of this world. There are a few I would like to mention that made our stay extra special. First and for most , our butlers, Moise and Paola, were over the top with their excellent attentiveness to all our needs and or wants. Their attention to detail and their excellent service. They made our anniversary super special and went way above and beyond to help us celebrate our special day. We left there with not only friends but now family. Also there are a few more I’d like to mention that made our stay extra special:
Luis and Oscar our bellmen
Ava server at the pool
Oscar concierge at the pool
Paula and Jessica - hostess at Faro restaurant for breakfast every morning
Maria Faro manager
Marcos and Apo servers at Faro
And last but not least the housekeeping staff. They all did a great job
We can’t wait to come back and see everyone again.
Megan Younger
We had such an amazing time on our family vacation to Hard Rock Riviera Maya! The kids had the time of their lives swimming in their great pools, eating anything they wanted and playing in the awesome indoor, video game area. This was truly one of our family’s favorite trips!
Our butler’s Paola and Moises went above and beyond to make sure we were well taken care of! They were so proactive in making sure we had reservations every night and made sure all our needs were met. They’re both amazing! Love this resort.
Amanda Vincent
An Unforgettable Family Vacation to Hard Rock Riviera Maya
My family and I just returned from a highly anticipated vacation at the Hard Rock Riviera Maya, where relatives from Scotland and the US met. It was a trip we had looked forward to for a long time, and I am so grateful to the staff for making it an absolutely unforgettable experience from start to finish.
With 8 adults and 4 children ranging from 2 to 12, keeping everyone entertained and happy was a top priority. Hard Rock Riviera Maya exceeded our expectations. For our entire trip, we never heard anyone say they were bored, which is a testament to the sheer variety of activities and facilities on offer. Other than all day at the pool, we also did bowling and Escape Room activities in the evening within the resort.
I especially appreciated the several pool options. With everything from adults-only areas for the grown-ups to a splash park for our youngest and a full-sized waterpark for our pre-teens, there was a perfect spot for every member of our family.
The constant shuttle service between the two lobbies was a fantastic and much-appreciated convenience. It made it easy to get around the large property, especially when our feet were tired.
The team’s pre-arrival communication was seamless, and their service throughout our entire stay was impeccable.
I want to give special recognition to Naef and Gabriel, who made our check-in and check-out a breeze, even when our family arrived in late evening. They took care of every detail, from dinner reservations to pool and Bali bed arrangements. Their amazing service included arranging a surprise beachfront taco and fajita meal and a birthday cake for a family member.
Another huge shout-out goes to Alicia, who created a truly memorable firepit experience for our kids.
The service and cuisine at the restaurants were outstanding:
- At Zen, the team, especially Marissa, Alejandro, and Florencio, made the kids' first Tepanyaki experience unforgettable.
- At Wai, Pedro and Miguel provided wonderful service and recommendations for our delicious meals.
- At Faro, Mac and Francisco consistently greeted us with warm smiles every morning, ensuring we started each day of our vacation right with an incredible ocean view breakfast.
Our glasses were never empty at the Eden pool, thanks to David, who provided friendly and attentive service throughout the day.
And of course, a big thank you to the entire Entertainment Team.
We thoroughly enjoyed the shows after dinner and all the fun activities they put on by the pool.
This was a truly memorable vacation, and every one of these team members played a huge part in it. Thank you, HRRM team. We can't wait to come back
Shavonne Hunter
My fiancé and I spent over two years planning our dream destination wedding at Hard Rock Riviera Maya. We had a guest list of over 100 people and a budget of about $25,000+.
I want to start by saying that our Miami coordinator, Vanessa, was absolutely amazing. She was responsive (always got back to us within a day), organized, and genuinely cared about helping us through every step. If the entire process had stayed with her, this review would probably be 5 stars. She truly represented what great customer service should look like.
Things unfortunately changed when we were transferred to our on-site coordinator, Karina Martinez. Communication stopped completely for over a month during an important part of the planning process. We had already paid our deposit and were preparing to finalize our décor, reception, and welcome party details through her. Despite multiple follow-ups, we received no responses — until I mentioned we were considering cancelling, and then we heard back within five minutes.
At that point, it became too stressful to move forward with confidence. Between the communication issues, travel concerns, and the risk of losing money if guests backed out (since we’d still be responsible for major event costs), we made the difficult decision to cancel before paying more into it.
We were truly heartbroken after investing so much time and excitement into this, but it was the right choice for us. The property is stunning and has the potential to offer an incredible experience, but consistent communication is absolutely key — and sadly, that was missing at the most important stage.
If you’re planning a wedding here, I recommend confirming who your on-site coordinator will be early on and making sure they stay in regular contact. That makes all the difference between a smooth and stressful experience.
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4.7
Google reviews (8890)
Mexico Holidays Special Offers
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£1579
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Discover tropical sophistication beside the Caribbean Sea with a luxurious all-inclusive holiday at the Majestic Elegance Costa Mujeres. Offering both family-friendly fun and adult-only bliss, this spectacular resort features spacious, modern...
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Up to 45% Off
Up to 45% Off when travelling between 01/10/2025 - 23/12/2025.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 45% Off when travelling between 01/10/2025 - 23/12/2025.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 58% Off
Up to 58% Off when travelling between 24/12/2025 - 23/12/2026.
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Up to 58% Off when travelling between 24/12/2025 - 23/12/2026.
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4.7
Google reviews (8890)
chris zombro
I think this may be common with most all-iclusives, but the whole experience was just meh to us. You’re kind of stuck on the property, spacious and lovely as it may be, eating mid (at best) food and enjoying the same beach and pool for days on end. I found it rather boring, and the coolest parts of the trip by far were when we ventured off the resort. They could stand to have more to do there, but I guess if you’re plan is to chill out on the beach in sweltering humidity for three or four days then it’s probably 10/10.
My main issue was the food. Honestly it was not good. The “McJestic” fast food served nothing good. The Mexican restaurant might’ve been great; I wouldn’t know because we left after 40 minutes and not even seeing our drinks. The buffet was decent for breakfast, mainly because of the bread and pastries though. The 24-hour room service offerings? Once was a no-show, next time was ok, and the third time was undercooked, inedible frozen pizza. I was just hoping for more, considering the money we spent. 5/10 would not recommend.
Katelynn Nguyen
We had a wonderful stay at Majestic Elegance Costa Mujeres! The resort is beautiful and well-maintained, and the service really made our trip special. The buffet was okay — plenty of options, but nothing that stood out too much. However, the fine dining restaurants were excellent — every meal felt like a true dining experience.
A special shoutout to Jose Garcia, our beach server, who went above and beyond every single day. He was friendly, attentive, and always made sure we had everything we needed. His service made our time on the beach even more enjoyable.
Overall, it was a fantastic vacation, and we would definitely recommend Majestic Elegance Costa Mujeres to anyone looking for a relaxing, upscale getaway!
Michel Beauregard
We went to the resort from August 23 to August 30 2025. My son was getting married at the resort on August 27. This was our second visit, we had gone last year (in 2024) to see the hotel and meet the wedding coordinator, try the make up, hair etc. During this visit in 2024 we were very impressed. Coincidently, when we returned this year, it was almost the same staff. For us, it was like returning home. We believe that this is what set’s this hotel and staff apart, in the way they make you feel like family, every time. My wife and I have been to many hotels in Cancun (+-10), and again, the Majestic Elegance is in a class by itself.
From the moment we arrived, Felipao and Oscar took care of us with our luggage, refreshments and warm face cloths. Then, while you wait for your check-in, you can eat and have drinks to your hearts desire (wine, spirits, soft drinks)
Our butler Lalo showed us to our room and in the process you connect to an internal « What’sApp » chat which allows you to personnaly communicate with your butler every day for whatever you need. Believe us, they work hard to ensure you get what you want.
Of course, the wedding was superbly prepared, coordinated and executed. Mariana and her sidekick (sorry, can’t remember her name) made sure of that.
During our stay, we went to see many shows and our MC Eduardo made sure he kept us in the moment.
We always had breakfast and lunch at the buffet, Minerva and Daniel made sure we were well taken care of. Thanks guys!
I planned a bachelor party at the hotel cigar/tequila lounge and Guillermo and Yordhi (somelier) ensured it was a memorable event. Charley then made sure of our group reservation at the SteakHouse for our group. Mike the manager of the SteakHouse made sure to oversee everything was ok. And it was!
Bottom line, we had an unforgettable week and my wife and I decided to go back for our honeymoon. I repeat, this hotel is on a different playing field. Thanks to all who were there to support an unforgettable week: Cauchi, Erick, Minerva, Yordhi, Oscar, Charley, Alejandro, Felipeo, Lalo, Eduardo, Guillermo, Anel, Angel, Daniel, Nicolas, Mike, Muriel. And a special shout out to our butler of last year, Henry, we missed you this year but hope to see you next time!
Ivette and Michel
Joshua Peacock
Baez on the beach was amazing! He was so attentive and we didn’t go longer than 15-20 minutes without being asked if we were good. The drinks and service were consistent and we didn’t have to wait longer than 15 minutes between drinks. Amazing service! Bo Derek was also amazing with our room/drink service located near the beach. We had a private plunge pool and she also consistently served us right off the back of our room/pool. I highly recommend this hotel just for the service alone!
Aldo Aguilar
Excellente experience!! This is my second time in this hotel, food has been great in the restaurants. There are 2 restaurants with reseravation needed (tepanyaki and french), every other restaurants are walk-in with a short line (8 pm). Restaurants have high quality food and were great experiences. The beach buttler was amazing, very attentive and with our favorite beers/drinks without even asking, CAUICH(beach buttler) made a very considerable difference for our experience. It is a hotel with some activities and shows, not a lot of heavy drinking and partying, everybody is relaxing and having a good time. The only thing that has changed was the alcohol quality, not a lot of rum options and mezcal bottles that I didn't recognize (maybe they are good). Some of the beers are specific for some bars and not in every bar which I think is odd. The consierge from our room was also very nice and helped us get a couple of bottles for a our room. I was in a swim up, the room is very spacious, nice decor and has an indoor bathtub. One bad thing is the toilet height (very tall). Service was almost always excellent, some bartenders expect a tip just to smile.
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Escape to dazzling beachfront opulence at the Grand Palladium Select Costa Mujeres, a brand-new jewel in the prestigious Palladium Select Collection, perched where powder-soft sands meet the turquoise Caribbean, just north of Cancún. This five-star...
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4.7
Google reviews (27589)
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Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course,...
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4.7
Google reviews (27589)
Daniel Garcia Barker
The hotel has been lovely to stay in, we are currently still here for another 3 days.
We have encountered a number or lovely team members across the hotel and restaurants but there is some individuals that I would love to highlight.
Samuel at reception, was great very friendly and helpful with all the information he provided. He helped arrange some extras for me and my wife.
Edgardo at the Ciao restaurant, he was our waitor and made the experience absolutely lovely informing us of all the options and advising on the food. Was an absolute pleasure to have him as our waitor.
Chef Carlos at the Ciao restaurant, the food he prepared was absolutely amazing.
And lastly I want to thank Jessy. So far she has helped arrange the room so I could surprise my wife. She decorated the room and made it look absolutely stunning (if you want to do something special for your partner she is the perfect person to speak with), she ensured that the room was prepared, she also arranged with the restaurants to ensure that they were informed of our diet requirements in advance, arranged a lovely day for us on the beach front and her service and support has been nothing but 5 star. Each day she has ensured that we are ok and if there is any questions we had she has helped with this. She is an absolute asset to The Hard Rock Hotel and should be recognised for the lovely support she gives to the guests here and for having made our stay an absolute pleasure so far. A big thank you from both my wife and I.
Honey Honey
We are concluding our week at HR Cancun. Jessy and Hector 'over-the-top' butler's, attentive but not in your face. We have been part of the Palace / HR family for more than 20 years and always look forward to HRC. Jessy made contact with me 2 weeks prior to our trip and secured our events. Also, a huge shout-out to Frieda waiters, Carlos and Francisco who greeted us with smiles and coffee every morning. Angel, Fausto, Tony and Willy greeted us every morning at the pool with towels, personal greetings, fist bumps and excellent service all day. I love knowing each HR staff by name....and they knew ours on Day 2. Excellent customer service with a smile.
We will be back...these people make our stay very enjoyable.!!!!
Raven Robinson
Loved the service and food was 10/10. Great pools, events and gym was awesome. Our room view was stunning. Room could use some brightening and better lighting, and the hallways need some tlc (hallway carpet was ripped and stained in a few areas) One of the elevators was out, initially this was a bit frustrating. Upon arrival we were greeted by doorman that took our bags and offered cool towels which was lovely but at check in, the line was extremely long with just one person checking in guests and no welcome drink. After about a 35-45 min check in wait we were greeted by salesman trying to get us to join a breakfast/sales pitch for 1.5 hour. They were extremely persistent which is a bit of a turn off especially after a day of traveling and waiting. Other than this we truly enjoyed the stay and the best highlight was the food! Also, the Foam Party was a blast!
sima asadollahi
I had a wonderful stay at this hotel. The staff were very friendly and welcoming, always willing to help. I especially want to highlight the entertainment team — Fernando and the rest of the group were amazing! They worked so hard every day, brought so much energy, and really made the experience fun and memorable.
The hotel was clean and well-maintained, and in general the staff were polite, cheerful, and attentive.
The only downside I noticed is that although this is considered an international hotel, many staff members immediately start speaking Spanish with guests. If you don’t speak Spanish, the conversation can be a little difficult at first. I think it would be much better if staff asked guests what language they prefer to be addressed in. This small detail would really improve the experience for international visitors.
Overall, I truly enjoyed my stay and would recommend this hotel, especially thanks to the hardworking and friendly staff.
Evelyne Zwahlen
We recently had the pleasure of staying at the Hard Rock Hotel in Cancun and had an amazing experience from start to finish. The staff truly go above and beyond to make you feel welcomed and cared for. Special thanks to Melanie and Carlos for their outstanding service and warm hospitality. As well as Jesus which was so nice and friendly.
The resort offers a great variety of activities throughout the day, so there's always something fun to do. Thank you to Dian, Omar, Christopher, Jonathan, Uriel, the DJ Dio and all of the entertainment team. You did a great job!
The beach is absolutely pristine—white sand, crystal-clear water, and plenty of space to relax or explore.
Our room was clean, well-appointed.
Highly recommend this resort for anyone looking for a fun, relaxing, and memorable vacation in Cancun. Can't wait to come back!
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4.4
Google reviews (819)
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Located on the stunning coastline of Playa Mujeres, SLS Playa Mujeres delivers a decadent blend of luxury, modern design, and a vibrant atmosphere. You are only a stone's throw from the powdery white beaches and the shimmering turquoise waters of the...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (819)
Valery Acuna
This stay was absolutely a wonderful experience from start to finish. The moment we arrived, Mario and the other gentleman greeted us with warm smiles and interacted so nicely with my two little boys.
The room was spotless, beautifully decorated, and incredibly comfortable. The housekeeping team did a fantastic job keeping everything fresh and tidy throughout our stay.
What really stood out, though, was the service. The whole staff at the SLS were phenomenal. Erica from the children's pool and Daniel the bartender (next to the children's pool) were so attentive and nice. As well as Yeni (JLO) was extremely attentive and sweet.
The on-site restaurants was also excellent — delicious food, great presentation, and attentive service. Manuel at the Mexican restaurant was amazing and everything was delicious. We also tried the Asian restaurant and Jonathan brought out great options to eat. Lastly, the steakhouse was good and Arturo was very nice.
The only thing I can think of is that theres not much entertainment but it doesn't take away from the great experience we had.
Overall, this hotel exceeded our expectations in every way. I highly recommend it to anyone looking for comfort, quality, and truly exceptional hospitality.
Mary Giron
I have been doing research on which resort to stay for our first Cancun trip and for my husbands birthday. I’m glad that I decided to stay at SLS playa mujeres. Everyone was just so sweet and polite. Everyone was so attentive to my 2 sons and even the restaurants service was amazing.
I was worried for a few negative reviews but those are just a Ken and Karen review. The food was amazing. My husband and I gained weight here, but totally worth it. The amenities are amazing, excellent beach location, a separate pool for family and adults only. Also we rented a cabana for 4 days by the beach area and pool. The services on those has been 10/10. Thank you so much SLS employees.
Overall, our stay has been very memorable. My family was too sad to leave. We can’t wait to go back for our next family vacation.
Florence Alves
I Celebrated my 60th birthday with my three children and their spouses and seven grandkids. We all love the resort. It is beautiful, clean, and the staff was very good, so attentive..The food was good and the restaurants were decorated incredibly beautiful. I appreciate the fact that they are constantly cleaning the beach of the seaweed. The kid area was perfect for my grandchildren. They love playing on the slides. The ocean temperature was excellent for the kids to get into the water and swim. We felt very safe there with the children.
B
SLS Playa Mujeres .... Had a good time overall. The resort is on smaller side but I find that a strength, as there was sufficient staff, easy to access all the amenities, and luckily for us, we went during slower season.. I think occupancy was under 40% at the time. Not sure how it would be during peak season.
Pros
Very clean hotel, staff cleaned room multiple times a day, and were always cleaning the hallways and facilities.
Food was pretty decent for the most part.
Favorite spots were the juice bar and the cafe.
Union Steak house for dinner and Cleo (Mediterranean) for lunch was the best imo.
Pool side service and in room dining was good and frequent enough as well.
Friendly service overall and accomodating.
Cons
Wasnt a fan of the italian and asian restaurant.
The French restaurant and another other was closed during our visit as well.
No dinner buffet options, had to make resos each night and our dining times varied from 6pm to 830pm (they have good in dining / room service though)
I rate this a 9/10, for my experience here.
Note - they will charge u approx $1000 CAD room deposit fee when you check in, which you get back afterwards.
Morris Ullom
We had an absolutely unforgettable stay at SLS Playa Mujeres All-Inclusive Resort in Cancun! From the moment we arrived, the experience was seamless and elevated, especially with the Elite upgrade—which is well worth every penny.
Our kids were obsessed with the family pool and thrilling water slides—they spent hours each day laughing, splashing, and making memories. It was the perfect setup for a family getaway where you never feel the need to leave the resort.
The staff was truly exceptional. A heartfelt thank you to Jane, our amazing customer service representative, and to Alexis and Luis, our dedicated butlers, who consistently went above and beyond to make our trip incredibly special. Their attention to detail and genuine care made all the difference.
We also can’t say enough good things about the lifeguards, who were always attentive and professional, giving us peace of mind as parents. And the 5-star restaurants on property? Absolutely top-notch—every meal was a culinary highlight with world-class flavors and service to match.
SLS Playa delivers luxury, comfort, and fun in one of the most beautiful beach settings we’ve visited. Family is Already looking forward to our next trip back!
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4.6
Google reviews (4228)
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A mesmerising world of pampering, pleasure and stunning tropical beauty awaits at the 5-star UNICO 20° 87°, on Mexico’s sun-drenched Riviera Maya. Nestled among palm trees, beside powdery white sand and the irresistible turquoise waters of the...
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*Up to 44% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.
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*Up to 44% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (4228)
Lex Mills
Just returned home from my second trip to Unico 2087, and I’m pleased to say that two years later, the resort has maintained the same incredible standards that made me fall in love with it the first time. The rooms are absolutely stunning—spacious, modern, and thoughtfully designed with every comfort in mind. After a day in the sun at the pool, you enter the most refreshing room to relax in. The food is consistently amazing, with every restaurant offering something unique and delicious. My favorites are the Chicken Parm with Alfredo at the Italian restaurant, ribeye steak tacos at the Mexican restaurant and you MUST do the Mayan coffee there as well. The pool offers incredible pizza, tortas, & tacos to name just a few of my favorites. The staff goes above and beyond in every way; they’re attentive, friendly, and truly make you feel taken care of from the moment you arrive.
It’s rare to find a resort that delivers the same “wow” factor visit after visit, but Unico 2087 does exactly that. I can’t wait to return again—it’s truly one of my favorite places to relax and recharge.
Samantha Gagni
From the moment I arrived at UNICO 2087, I felt completely relaxed and immersed in a stunning, vibrant environment. This adults-only resort truly redefines the all-inclusive experience with its exquisite blend of local culture, modern luxury, and thoughtful amenities.
The hydrothermal therapy session and spa massage were absolute highlights—hands down the most rejuvenating and calming spa experience I’ve had in a long time. Plus, I loved that fitness classes and personal trainers were complimentary, making it easy to stay active while indulging.
The décor throughout the resort is jaw-droppingly beautiful, from the chic lobby to the elegant restaurants and stylish rooms. Every detail reflects a sophisticated, welcoming atmosphere that makes you want to linger.
Whether you’re planning a romantic honeymoon, a destination wedding, or simply a luxurious getaway with friends, UNICO 2087 offers a perfect balance of relaxation, culture, and fun. I can’t recommend it enough!
Bryson_313 OMA
We went for our honeymoon and our local host Eduardo was a legend! He organized romantic surprises in the room for my wife, amazing dinners, and he even bought aloe Vera to the room for me when he heard I had got a sunburn!
I genuinely want to be a better person after feeling the warmth and kindness of Eduardo, Rafa, Herman, and Jackie!
We had Jackie as our concierge and she arranged discounts on our sunset sailing excursions and made us feel like VIPs everytime we saw her infectious smile across the pool. Jackienl and Herman even gifted us a bottle of tequila when we had the smallest of misunderstandings about a reservation that was entirely my fault!
We don't normally spend this much money on a vacation but we genuinely felt like royalty when we stayed here.
The food at the Resort is absolutely delicious at every resteraunt and even the pool bars. Everyone of the staff members across the whole resort were just so kind and so welcoming.
Our rooms were so clean and well stocked twice a day at a minimum.
Our only issue was that we almost had too much complinemtary champagne and tequila from Eduardo and Jackie in our room. We spent so much time trying every cocktail and amazing meal at the Resort we would forget that they had treated us to such amazing romantic options.
Update: I wanted to add a shout out to Lucia who served us drinks and food at the pool who always made us smile. And another shout out to Josue the pool concierge who helped us with getting loungers, pool toys and anything we needed every morning. Both Josue and Lucia were instrumental in everyone having a seamless time at the pools and the property :)
Lydia Walker
Just returned from our third trip to Unico 20.87 and it is our favorite resort around Cancun! It’s about an hour transfer from the Cancun airport but absolutely worth it. The property is stunning and so elegant. The service is incredible from check in to dining to activities. The new French restaurant is great, and we enjoyed our prior favorites of Cueva Siete and Mi Carisa for dinner too. I love that each restaurant has its own signature cocktails. We booked a hydrotherapy circuit and massages at the spa and both were amazing.
A couple people that made our stay extra memorable and amazing:
Cony was our pool waitress and was amazing!! Our second day there, she saw us setting up our towels and brought us our usual order from the day before - two mezcalitas! Also kept us stocked on ice cold water bottles and was super attentive about making sure all the food I ordered fit my gluten free needs :).
Sebastian, Alejandro, and Eric made aquaerobics SO fun!!! We danced and laughed through the activity every day.
Mariana was our server for breakfast at Mi Carisa and was so friendly, a ray of sunshine to start the day!
Flavio was our favorite dinner waiter of the trip! He was at Mi Carisa. Italian places can be tough for me because I’m allergic to carrots, shellfish, and have a gluten intolerance. He ended up helping me find an entree that I could eat with no worries at all!! (Alfredo with substitutes of gluten free pasta and chicken instead of shrimp). He was so incredibly friendly and helpful.
Last but definitely not least, our Local Host Laura was INCREDIBLE. We felt so welcome and at home from the moment we met her. She set up our dining reservations, spa reservations, let us know each day’s activities including the specific artesano experience each day, and even set up surprises in our room for our anniversary and my husband’s birthday. She truly was top notch!!!
Stefanie Anderson
Just got back from a short stay at Unico 20°87° Riviera Maya. Even though it was quick, I loved it. Each room has its own concierge who makes reservations super easy. You even get a pillow menu, choice of diffuser scents, turn-down service, and bubbles for your private jacuzzi. The bed was so comfortable, I slept like a baby.
The food and drinks were great (definitely not your typical all-inclusive). Don’t miss the Mayan coffee at Cueva Siete or the filet at Mi Carisa. Staff was so friendly and attentive, and the entertainment was a nice mix-fun DJ pool parties some days and more relaxed vibes on others. The beach was clean and the water was still swimmable even if not crystal clear this time of year. I’d definitely come back to try the rest of the restaurants!
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El Dorado Casitas Royale in Riviera Maya, Mexico offers luxurious escape among the stunning beaches of Mexico with sparkling private pools or swim-up access suites providing a romantic aura. Enjoy gastronomy, water sports, fitness spaces, evening...
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Up to 43% Off when travelling between 01/11/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Escape to the tranquil paradise of El Dorado Maroma in Playa del Carmen, where luxury meets serenity on the shores of the Caribbean. Indulge in bespoke experiences and intimate spaces designed for ultimate relaxation and delight. From gourmet dining...
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Up to 37% Off when travelling between 01/11/2025 - 31/10/2026.
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4.7
Google reviews (11457)
Mexico Holidays Special Offers
Prices from
£1909
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Jet off for the romantic holiday of a lifetime at the TRS Coral Hotel, a sensational 5-star adults-only beachfront retreat in the popular resort of Costa Mujeres in sun-kissed Mexico. This luxurious all-inclusive escape, which is close to Cancun,...
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Up to 15% Off when booking before 31/12/2025 & travelling between 01/11/2025 - 31/10/2026.
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (11457)
Aprill Batts
We thoroughly enjoyed our stay at TRS Coral. We ate at Boheme (French), el Gaucho (steakhouse), and Tentazione (Italian) and all were very delicious with a wide array of options for each restaurant. Helios was very good although I wouldn’t consider it Greek. Chic Cabaret was entertaining and the food was surprisingly good and and checked the box for a gastronomical experience.
Our butler, Ben, was everything we could have asked for and was a great assistant with navigating our itinerary. We appreciate his helpfulness and politeness.
The jacuzzi loft was the perfect place to unwind. We had plenty of space at the pool and beach to relax and the planned activities were just right.
Zentropia, the spa, was superb. We had a couples massage and experienced the hydrotherapy which was amazing. The view from the rooftop pool was worth it all.
Special thanks to Maranda for saving my toe from some unknown creature bite :) and to Guillermo and Leo for fun activities. Our server, Manuel, at Tentazione has a gorgeous singing voice and Julio at Gaucho was awesome. The bromance established between he and my husband was hilarious.
Things to improve on: 1.) a nightlight of some sort to guide one from the bed to the toilet would be nice, 2.) when housekeeping takes a towel, they need to ensure that they replace it, and 3.) have more nighttime entertainment on the TRS side.
We will definitely come back in the near future.
Ems
Cons:
If you are looking forward to a nice welcome at this resort look elsewhere. When we arrived we were supposed to get a welcome drink as they had us fill out a questionnaire prior to our arrival. However no welcome drink given and we had to carry our own bags to the room, the gentlemen that showed us where our room was located we later realized he was a spa salesperson and only did it to get a sale from us which we declined
This place prioritizes spa sales over customer service. Everywhere we go there was someone trying to approach us on the resort to book the spa. I wish they would use these sales people for other tasks.
Our room: Upon entering our room we were greeted with a moldy smell and towels all had stains on them. We asked for replacements and which also had stains.I recommend they use bleach for towels to get stains removed as a 5star resort we expect these little things to be perfect.
Food:
Out of all the resorts I’ve been to this one dropped the ball when it came to food.
Pros:
The hot tub in the balcony and the lounges was a nice treat to get back to.
The beach was amazing and clear only one day it was murky after a night of rain.
The butler service was on point, they helped save the day many times and their responses were quick and timely.
The resort in itself is very nice and massive, the boat shuttles was a nice little treat.
They also cleaned the rooms twice a day which was quite nice and good to come back to after being out all day.
The French restaurant is a must such amazing food and experience. All the restaurants are well designed and decorated inside.
Overall this resort is not bad if they can work on customer service and food it will indeed be a 5star
Hiral
My stay at TRS Coral has been absolutely wonderful from start to finish! The resort is beautiful, the staff are incredibly kind, and the service has exceeded our expectations. Freddy was absolutely amazing throughout our stay! He was super friendly, easy to work with, and always went out of his way to make sure we had everything we needed. He was especially kind and thoughtful with my parents, who are visiting for the first time, and he went above and beyond to make my dad’s 60th birthday truly special! My dad is extremely appreciative, and our whole family loved his service. Anyone lucky enough to have Freddy, will be in great hands! Everyone here at TRS Coral has been so kind, it has been an incredible trip overall!
Adam Farmer
We stayed in one of the swim-up suites and it was absolutely perfect. The room was spotless, modern, and felt private even though we were steps away from everything. The pool right off our patio was a total game-changer — morning coffee and an afternoon dip without ever leaving the room.
Service was incredible from start to finish — staff remembered our names, drinks, and preferences after the first day. Food was way above typical all-inclusive quality (especially at La Boheme and El Gaucho). The resort feels upscale but never stuffy, and the access to the private beach area was a nice touch.
If you’re looking for a quiet, adults-only getaway with first-class service, TRS Coral nails it. Worth every penny.
Carmela
My family and I had dinner here on our last night and let me tell you…El Gaucho is the best restaurant here. The food was absolutely amazing and the service was top tier. Our waiter Javier was very attentive, friendly, and accommodating, not once was our glasses nor plates empty. The manager, Jesus, had been super helpful in providing us an amazing course and was very friendly. Last but not least, THE FOOD, was immaculate. Chef Soto had cooked everything perfectly. Drinks were amazing. Strongly recommend this place, you will not regret it.
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4.7
Google reviews (1066)
Mexico Holidays Special Offers
Prices from
£1919
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Be seduced by the tropical beauty of Mexico during an intoxicating all-inclusive holiday at the 5-star, adults-only Desire Riviera Maya Pearl Resort. Settled beside blonde sands and surrounded by swaying palms and lush tropical greenery, this...
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4.7
Google reviews (1066)
Aviator18
Our stay at the Desire Pearl from September 5-9 was absolutely incredible! From the moment we arrived until the day we left, the entire team made us feel welcomed, cared for, and truly at home. Every single staff member we encountered went above and beyond to ensure we had an unforgettable experience.
The playmakers, pool personnel, bartenders, food servers, and chefs were all outstanding — friendly, attentive, and always ready with a smile. The level of service and attention to detail was second to none.
A special shoutout and heartfelt thank-you to the amazing individuals who made our stay exceptional:
Eduardo, Manuela, Rubén, Elena, Kia, Victor, Belen, Jess, Julio, Horacio (piscina), Mayrani, Antonio (piscina), and Piña.
Each of you brought such warmth and positive energy — whether it was engaging activities, poolside service, delicious meals, or simply taking the time to check in and make sure everything was perfect. Your kindness and professionalism truly made a difference.
We left with wonderful memories and can’t wait to return. Thank you for making our vacation one to remember!
Kimberly Prestia
Oh, I am blown away by the service here. It is beyond any expectation you could Possibly have. I have made a list of some people that really made my experience special for example by the pool, Candace and Kia and Jess and Abby and largo And Matt and Shirley they win a problem beyond to care for us. We also appreciate it Miguel and Antonio. They were the ones that always had a chair ready for us. The gardener Javier came over several days with a coconut. He climbed up the tree to get. He gives it to you with such pleasure in the morning. We had an awesome breakfast and Victor and Poor We’re constantly there to serve our every need. Water Our cleaning lady Harmon kept everything so clean every day then we went to the spot and we’re so blessed to have Selena and Zazil Who went over the top to give us an You made it awesome deep tissue massage perfect for all the toxins being removed through the lymphatic system. Gabi was instantly at our side to bring us drinks when we are by the pool. She even knew that we liked mineral water and would have it for us before we even asked for it. The number one reason we’ve been to Desire is because of the people that work here and this is our third trip in less than one year. They have memberships here. I would highly recommend because it’ll put you in such a great state of mind every time you come to visit. Compliments to management for all these people that I’ve mentioned who have helped us and if you are new and looking for a place to come, this is your place
Dan E
Our butlers Carlos and Irving were amazing. They made sure we had the reservations we wanted and took care of a few things when our room didn’t get restocked 3 of the 6 days. Also, our pool attendant Victor made sure we had the pool beds we wanted and was very accommodating. The play makers Kia, Matt, JJ and Angie (I think) were amazing making the activities around the pool and stage at night super fun!
Stephen Coomer
We just returned from 6 nights in Pearl and as usual had a great trip. The best part about the resort was the service and we met some great staff.
Large shout out to Luis Lopez who was the “Profesional Bartender” making great special drinks and the best margaritas for the wife. Claudia was also outstanding and created such a personal experience also with conversations while we sat at the bar drinking some great drinks. They made our experience so much better because the cared enough to provide personal service to us.
We also have to say Horacio and Miguel ALWAYS took care of as the pool making sure we were comfortable and well taken care of.
The food was really exceptional, and we were so glad. We never had a bad meal and the service in the restaurants was fantastic.
We would still love to see some repairs made to paint, rooms needing minor repairs, and especially the main pool that needs much repair to the tile, as well as some pool service for algae growing in grout. This is where people really spend a bulk of their time and having it made better would be a huge improvement.
The worst part was sea grass and the smell. We know this is not in control of resort, but it does affect the stay. Resort staff worked very hard to try cleaning up daily but due to the time of year it was overwhelming.
Brenda Skiba
This is the place to be! This is our 7th visit to Desire Pearl. From check in to check out, it was one of the best vacations! We aren’t big into the party scene, which is not a huge thing here, but we were able to do our thing, which is relax! Absolutely NO pressure in anything if you didn’t want to do it. Food is excellent and so is the service. We will continue to come back in the future.
Bellboy:
Alexis
Entertainment team:
Kia, Candice, Abe, Matt, Jess, JJ, Shirley
Pool concierge:
Victor, Antonio, Miguel
Waiters/Waitress:
Manuela, Wilbur, Eduardo, May, Orlando, Gilberto, Gabi, Yolanda, Monica, Servando
Bartenders:
Jairo, Becho, Christian
Grounds crew:
Javier
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Up to 50% Off
Mexico Holidays Special Offers
Prices from
£1939
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to the Hidden Beach Resort Au Naturel Club in Puerto Aventuras, a serene adult sanctuary with just 42 rooms and a presidential suite. Embrace Mexican hacienda-style decor and breathtaking views of the Caribbean Sea. Indulge in alfresco dining,...
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Up to 50% Off
Up to 50% Off
Up to 50% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 50% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 62% Off
Mexico Holidays Special Offers
Prices from
£1999
Based on 7 Nights, All Inclusive, Including Flight & Hotel
If you’re seeking non-stop family-fun in the sun, then look no further as the Nickelodeon Hotels & Resorts Riviera Maya has everything you could ever need. This lively all-inclusive resort invites you to enjoy comfortable accommodation and a huge...
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Up to 62% Off
Up to 62% Off
Up to 62% Off when travelling between 06/08/2024 - 02/01/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 62% Off when travelling between 06/08/2024 - 02/01/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Free Room Upgrade and $100 Resort Credit*
0.0
Google reviews (0)
Mexico Holidays Special Offers
Prices from
£2059
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Step into a world where the Caribbean’s turquoise waters meet the soft, white sands of Isla Mujeres. Almare, A Luxury Collection Adult All-inclusive Resort, offers a luxurious, adults-only escape where relaxation meets adventure. Picture yourself...
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Free Room Upgrade and $100 Resort Credit*
Free Room Upgrade and $100 Resort Credit*
*Travel between 01/11/25 - 30/04/26 and receive a free room upgrade from Premier Guest Room Tropical View to Premier Guest Room Ocean View, Premier Guest Room Ocean View to Deluxe Guest Room Swim-up, Deluxe Guest Room Swim-up to Premier Deluxe Guest Room Private Pool, Premier Deluxe Guest Room Private Pool to W Suite Tropical View, W Suite Tropical View to W Suite Swim-up, W Suite Swim-up to Supreme Suite Ocean View or Supreme Suite Ocean View to Supreme Suite Private Pool.
$100 Resort Credit is applicable per room per stay
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. **Blackout Dates Apply
*Travel between 01/11/25 - 30/04/26 and receive a free room upgrade from Premier Guest Room Tropical View to Premier Guest Room Ocean View, Premier Guest Room Ocean View to Deluxe Guest Room Swim-up, Deluxe Guest Room Swim-up to Premier Deluxe Guest Room Private Pool, Premier Deluxe Guest Room Private Pool to W Suite Tropical View, W Suite Tropical View to W Suite Swim-up, W Suite Swim-up to Supreme Suite Ocean View or Supreme Suite Ocean View to Supreme Suite Private Pool.
$100 Resort Credit is applicable per room per stay
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Up to 41% Off
Up to 41% Off when travelling between 02/10/2025 - 02/01/2027.
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Up to 41% Off when travelling between 02/10/2025 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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0.0
Google reviews (0)
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4.7
Google reviews (928)
Mexico Holidays Special Offers
Prices from
£2059
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Mexico’s first clothing-optional resort, the Desire Riviera Maya Resort is the perfect choice for those seeking the ultimate sensual sanctuary with their loved one. This adults-only all-inclusive destination features Kamasutra inspired suites where you...
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4.7
Google reviews (928)
Kathy Sliwa
Premier member review here : From the moment that we arrived to the moment we left everyone was extremely nice ! It is a more upscale resort for couples therefore the fun never stops ! Bartenders at the bar teach you Spanish if you desire 😃 will make any drink of your choice and overall notice you the minute you approach the bar ! Sexy Entertainers especially Monika and Bella are awesome and super friendly! You truly have the best experience there with one small exception : I don’t like that you have to make reservations for restaurants for dinner , it should be on walking bases … but with that said we still had an exceptional vacation and we will be back ! Night shows and entertainment are great and you are never bored ! If you get hungry after midnight there is those midnight tacos and pizza with an extremely polite, funny waiter to take your food order and of course from time to time you can see some friendly racoons near by waiting for you to share your food with them 😂 !!! Overall if you love having fun, reconnecting with your spouse and meeting new friendly people that this resort is definitely for you !
Hedonistic Adventurer
A smaller, more upscale and intimate naturalist resort. Quieter during the day with parties at night. More reserved but comfortable still. It doesn’t have a particular vibe or energy to it but it makes for a different kind of vacation time. The location is a bit remote and so you’re definitely going to spend your days and nights in the resort. It was good to try it but it wasn’t really my scene. I prefer something more wild, younger and freeing.
Kimmy A
Great time and excellent service. Celso was a favorite server and Edwardo and Carlo and Mario - thank you for my specially made chocolate cake. He went above and beyond. Bam Bam was the best playmaker. And the best hostess is Maria. We can't wait to come back.
Hugh Williamson
Outstanding resort, beautiful rooms and buildings and amazing atmosphere!
The staff really enhance the experience, we haven't had such excellent service in a while and even at properties that are more expensive. Highly recommend!
mrraine forever
We had a fantastic stay at Desire Mexico, split between Eden and Maya. The resort is beautifully kept, with a lively yet relaxed atmosphere that makes it easy to meet people or simply enjoy time together. The entertainment team really stood out, especially Javi, who brought so much energy and fun to volleyball and other games. His enthusiasm made sure everyone felt involved and had a laugh. The mix of daytime activities, themed nights and the friendly staff made this a truly memorable holiday. We’ll definitely be back.
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4.8
Google reviews (8528)
Mexico Holidays Special Offers
Prices from
£2349
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Take flight to Mexico for a luxurious all-inclusive holiday beside the crystalline waters of the Caribbean Sea at ATELIER Playa Mujures. Blending elegant style with captivating natural surroundings, this dazzling adults-only (16+) resort, which...
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Up to 45% Off
Up to 45% Off when travelling between 21/10/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 45% Off when travelling between 21/10/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (8528)
Florence Ng
This was my first time in Cancun and I came to this resort for a wedding. This hotel is amazing. All the restaurants are so good. The service was amazing, I loved all the different classes they offer each morning. Alba is great to get smoothies, fresh juices. I loved Susprio (yummy seafood) for lunch and dinner and because it's by the pool, great people watching while you eat. The rooms are luxurious and the bedding so soft. I really did not want to leave at all.
This was truly a 5 star experience and I can't wait to go back.
Isabelle Kim
Came here in October 2025 and it was such a beautiful experience. I've tried multiple resorts before and by far Atelier had the best food and service. Yatzy and Suyin were our butlers and they made our stay so comfortable, providing everything we needed from reservations to bath salt and much more with refillings of snacks and toiletries and quick turn down service. Everyone was always so welcoming and willing to try to make things work with our different requests. I had a massage and hydrotherapy twice. The facilities and staff were so nice and friendly. The only thing is the mosquitoes due to the marshy land when it rains - luckily they provided mosquito repellent generously in our hotel rooms and in the outdoor restaurants. It was definitely a wonderful stay and excited to come back!
Kelly Colasuonno
I was beyond lucky to enjoy 4 nights and 5 days at Atelier to celebrate my birthday. Lazaro and Alberto were our butlers and were so helpful, friendly, and detail oriented. I have never been at a more beautiful and enjoyable resort. Our room was immaculately cared for, even including a scent of choice sprayed lightly at evening turn down service. I even came back to our room to birthday decorations and delicious desserts with special cards from the hotel. All of these details were so thoughtful and made the stay that much more impressive. All we had to do was ask if we needed anything , and they made it happen in addition to all that we didn’t ask for.
The facility is amazing, to include delicious foods with many options including varieties of dishes to accommodation my friend’s gluten allergy. We ate a delicious lunch and a breakfast at El Suspiro both days with Omar as our friendly server. We had buffet style breakfast 2 days at Mercado 19 with David as our server. He even brought us fresh coconuts with straws in them for fresh coconut water. Dinners have a wide variety to select from to include Cilento with incredible tacos and a tray of toppings unlike anything I have ever seen, Takeshi with the best Thai Chicken I have ever had, and again, wonderful service by Jaime. He was funny and very friendly.
Dinner at Maria-Dolores was an incredibly delicious fancy night out with impeccable service. This meal is not included as part of the all inclusive package, however the quality and variety of the food with what you pay is truly worth every penny. Again I was pampered for my birthday (what a trip!)
The Nuup Spa is honestly the best spa I have ever enjoyed. I have been to quite a few! The hydro-therapy is so good! You must plan to be there an hour to hour and a half before any massage to truly enjoy the whole experience. Aylin gave the most thorough, therapeutic and relaxing massage ever.
Go get your cabana by the ocean early! Enjoy the classes offered by the amazing activity team to include Latin Dance with Corinna, pottery, piñata making, water aerobics, and other options we didn’t even try! There was truly such a great balance of fun things to try or just relax poolside or Oceanside. We did all!
Make sure you tip these amazing staff members as they truly take such amazing care of all guests. I would love to go back and would highly recommend Atelier to anyone who wants to be spoiled in paradise.
Kendra Youssef
Honestly in the beginning everything was great. Food was decent, service was upbeat, and we felt overjoyed with our choice to stay here.
At check-in they asked if we sat through a 90 minute presentation we could receive a couples massage and hydrotherapy, we agreed because "why not".
The moment we decided against their little "pay us 25k today spiel" their attitudes turned quickly. They became hostile and honestly, quite rude. Very disappointing way to start our final day there.
The resort OVERALL is nice. But it's definitely not worth the hype! Everything is simply "good enough for an all inclusive". Can't wait to come back to Cancun and stay somewhere else!
McKenna
Where do I even start??? Our honeymoon at Atelier Playa Mujeres was absolutely unforgettable, and as I’m sitting in the lobby typing this, I already miss it. From the moment we arrived, the attentiveness of our butlers, Domingo and Alexis, made us feel truly pampered. The rooftop bar was a favorite spot, thanks especially to Jose, who crafted amazing drinks (and kept them coming!!) and made every evening fun and special. Julio’s friendly and attentive service by the main pool also added to the relaxing vibe of our stay. The Experiences Team was so entertaining, and the pool games introduced us to other couples and opened the door for new friendships that we hope to peruse even once we’re back in the states. We even participated in shows and events like karaoke and an acrobatics show, there was so much to see and do!
The food at the resort was incredible—so many delicious options and excellent service at all the restaurants. I will be dreaming about ceviche from El Suspiro, sushi from Takeshi, and merengues from the cafe. Our room was nothing short of luxurious and perfectly catered to our needs, making it feel like a true home away from home. They really put effort into the small details and design!! We quickly found our favorite spots around the resort and happily revisited them throughout the week.
Leaving is definitely bittersweet, but we can’t wait to come back to this beautiful paradise. Highly recommend for anyone looking for a perfect all-inclusive honeymoon experience!
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Up to 40% Off
Mexico Holidays Special Offers
Prices from
£4339
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to the Palafitos Overwater Bungalows, a luxurious haven in the Caribbean Sea. Wake up to the soothing sounds of the ocean and stunning panoramic views. Relax on your private deck, feel the sea breeze, and dive into the crystal-clear waters below...
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Up to 40% Off
Up to 40% Off
Up to 40% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 40% Off when travelling between 01/11/2025 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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