Saint James Holidays

Karen T

Caroline is a great hostess . Rooms were clean and very comfortable. Exactly what we wanted all inclusive, meals, alcohol and barista made coffee. 3 pools and great beach access. So relaxing and plenty of things to keep our group of over 30 people occupied. Thanks for a great time in Barbados

Nic Hamilton

Great stay at this hotel! Had a fantastic time with my husband and 2 x20ye old boys. Took snorkels, kayaks and catamaran out. Food excellent as were bar staff. Used gym every day, pool fab.

Allison Groves-Neal

I planned an engagement here on our vacation and Sophia was so kind and accommodating. She was always very responsive and had some really great ideas. We loved the food at the Sunset Restaurant, breakfast, lunch and dinner. And Kareen at the pool bar was a delight. The room was my favorite part. We stayed in an ocean view loft and when I say it was ocean front, it was! Couldn’t have dreamt of a better view. Rooms were clean as well. The pool was nice, clean, and refreshing. The only parts that could use improvement was the friendliness of some staff, and some things starting on the times as advertised. We would go back in a heartbeat!

S J

Loved our trip to Club Barbados. We had a large second floor room overlooking the gardens and pools. The only improvement we would like was to have more easily accessible plugs, they were all on the floor behind/under furniture. The service was great, really friendly and helpful. The only thing we didn't like was the constant use of plastic straws. We found the food really nice, well cooked and presented, with plenty of variety. The drinks kept flowing. Location was near ideal, walking distance to Holetown, no direct access to a sandy beach, only if you are prepared to walk across a 10 meter stretch of rocks in anything upto waist high water, but do that and you gain access to a beautiful quiet sandy beach with clear blue water. The rocky section did provide access to a lovely clear snorkeling area with a wide variety of fish and even eels and octopus. Anyone with mobility concerns may want to stick to the nice pools. This is a lovely place to visit, I would recommend this to anybody.

Janet

We are leaving today after 8 nights at The Club Barbados and we honestly cannot think of one negative to say about it. I’ve just read a previous review who said it felt like a holiday camp - i’m shocked because nothing could be further from the truth! The food is top class - we haven’t had a bad meal the whole holiday. Every single member of staff is so friendly and happy to chat with everyone. The bar and waiting staff work so hard and always have a smile and a chat. Thanks to waitress Vembe for rescuing my phone that I left at breakfast! The pool area is beautiful and chilled. The 2 pool guys are great! The gardens are well looked after and our room was perfect with a lovely big balcony. There is a lovely lady working in the little hotel shop - but because the door is shut it always looks closed so we never saw anyone but us go in! Its a shame the beach was washed away in the storm a couple of years ago - you wonder if it would be worth them dredging the sand to make a beach again as that would be the only thing we can possibly think of that would improve the hotel for beach-loving people. It didn’t matter to us! This hotel has a lovely laid-back Barbados vibe and we really can’t recommend it enough. We went for Afternoon Tea at Sandy Lane hotel next door - and while it was beautiful there, we couldn’t wait to get back to The Club Barbados!! We have had a lovely holiday.

Tani B

Lots of goods and lots of bads —- We spent a week at the Colony Club Hotel in April 2024. It was a lovely week and we had a good time. There were lots of negatives and lots of positives! One disaster is how unfriendly the staff are. With a handful of exceptions of nice staff, the majority of the rest were somewhere between ignorant and almost harshly unfriendly. Even when you approached the staff with a bright smile and "good morning", there was usually no warm or friendly response. We have never felt so unwelcome anywhere. And it wasn't just us who were treated so rudely, but all the guests. I found two small birds kept in a barren cage next to the restaurant very unkind. This is good for nothing and terrible to look at! The hotel is getting on in years, but is expected to be renovated from the end of April 2024. The fantastic beach deserves a special mention! Unbeatably beautiful! The free water sports facilities are also great! The quality of the live music in the evenings (which changed daily) was excellent and provided a wonderful atmosphere during the very good food. The lush green gardens are just as beautiful. So the possibilities are there!!! Probably being renovated now too... now if they could just find nice and friendly staff it could be great.

Christina Ring

Our experience here was not a good one. First the good points: we got into our room earlier than check in - some of the employees were very friendly - the views were very pretty - we had an amazing taxi driver who we were able to call upon a few times - our maid was wonderful and very thoughtful!! The very wrong issues: 1. This building is not being kept up to a standard that matches the price you are charged. The outside of the buildings have rotted wood and black moldy stains. 2. The main pool was under construction ( they offer you some hotel credits for food etc.) once they finished the construction part of the pool they then started filling up this huge deep pool which meant we had little water pressure. It was not fun having to shower with such little water pressure. 3. The bathtub is very aged. The bathtub faucet was not working correctly - it was very difficult to change the water from bath to shower. 4. Room service would take too long to get ur order and then deliver it to ur room. 5. The television would not work at times. We had a remote that didn’t even have a back to it. The batteries were taped to keep them in. 6 The food was below average yet priced high. So maybe it was timing but I will not be going back nor would I recommend it to anyone.

D

Awful service throughout from the front desk to restaurants to cleaning staff. SPA massages not only expensive but not worth a quarter the price…don’t seem trained at all. Cleaning staff left room open and unlocked during stay. Room not cleaned properly, and not ready for check in. No communication skills. Overall, understaffed and under-trained, and with very poor attitude.

Gerry Kaspers

Very friendly staff and good service. The beach is lovely with an excellent swimming area with good snorkelling right off the beach in a safety buoyed area. The beach is tree lined as well which is good for shade as well the usual beds and sunshades. Don’t worry if you don’t get a sea view room. All the rooms look into very lovely luxuriant tropical garden. Breakfast buffet was good though not so much choice if you are vegetarian (lots of eggs!). Drinks are on the higher end for Barbados.

Brian Newell

My wife and I have just spent 12 nights at the Colony Club hotel. It is probably the best experience in an hotel we have had. With great thanks to all the staff from the kitchen, waitresses,waiters and reception. We cannot mention them all by name but special notes for Brian , John and Monica who catered for our every need. This is the only way to thank you all for our amazing holiday. Brian and Elizabeth Newell.👏😉

Paul Brown

Absolutely outstanding experience! From the moment I arrived, I was met by the friendliest staff I’ve ever encountered—some even greeted me with a warm “hello” as they passed on their way to work. You could tell they genuinely enjoyed what they were doing, which created a really positive and welcoming atmosphere. I visited for breakfast and was blown away. The food was immaculate, beautifully presented, and constantly refreshed as items were taken. Every request we had was handled quickly and with a smile, and when we asked for extras, they were provided without hesitation. The meal itself was superb, and the surroundings were equally lovely—calm, clean, and relaxing. This was one of the most enjoyable breakfast outings I’ve had in a long time. I would highly recommend it and definitely plan to visit again!

Alessandra

Excellent hotel. Staff are so friendly and genuine always accommodating and kind. Food is very taste and well presented many choices from a la carte menu freshly prepared. Room was cleaned every day and always brought up whatever extra we asked( coffee, water etc) they do activities and water sports. The beach is beautiful and the water so clear that you can see the fish even without the mask . They always bring cold towels and cold snack while people sunbathe. Excellent in every way. Brilliant staff, barman, waitresses, chef, cleaners... all of them but Chantel really makes the difference🙂

paul harris

Lovely boutique hotel. First the downside No beach Current arrangements for boarding the water taxi are dangerous. Dine around includes lunch only at waves. Unless you pay for your own transport of an evening. Room included a small lounge, bedroom with ensuite. All good but a shortage of plug sockets. We were in a ground floor, just a hop, skip and a jump to the pool, bar and restaurant. Perfect location. Pool - very nice, plenty of sunbeds and bar and restaurant service from your lounger. Bar - great service with all your usual favourites. Restaurant - at the start of our trip all meals were cooked to order. As the week progressed buffet meals were introduced for all three sittings. Personal preference is cooked to order. Water activities - snorkeling, paddle boards, hobby cat, and water taxi to waves included. Staff are very attentive and soon get to know you. There are a few bars and restaurants within walking distance. Must do - wreck and turtle snorkeling

Damien Robinson

Amenities are a little light but the overall stay was excellent. Staff Was friendly and accommodating.

Jean Carlos Montilla Hidalgo

This splendid hotel captivates with its unparalleled excellence, where the devoted employees extend a level of service that goes beyond expectations. The opulent rooms, adorned with elegance, and the exquisite culinary creations elevate the experience to sheer delight. The pool area, a haven of tranquility, adds an enchanting touch, ensuring a truly magnificent stay.

Ttrock Childs

Girls trip! I had the best time at Waves Hotel & Spa! The resort is beautiful, peaceful, and just what I needed for a relaxing getaway. What really made the trip special was the incredible staff — especially Daron and Keveim. They were so friendly and helpful, and always made sure we were taken care of. Their energy was everything! The food was great, the drinks were flowing, and the beach views were unreal. Everything felt easy and comfortable the whole time I was there. Honestly, I didn’t want to leave! Definitely planning to come back. Highly recommend Waves if you’re looking for a chill, stress-free spot in Barbados with amazing vibes and even better people.

Triniti Galloway

We had the best experience at this resort. From the time we arrived to the time we departed, the staff was amazing, respectful and treated us like family. Jamar and Akeil took great care of us with the drinks. Daron and Kevin took great care of us at the desk with daily needs and planning excursions. We cannot wait to return to this resort. Thank you Waves for a lifetime of memories, see you soon!

J T

Went here as a couple for a getaway first time to the island honestly speaking I chose this resort based on availability for me to use my Marriott points. I was a bit hesitant in booking because there were so many reviews that were polar opposite of each other from people staying at the exact same timeframe and just literally opposite reviews, but I was able to book an oceanfront room, which I always like to do and so I decided to go for it and I can tell you I would love to give this place a five star but honestly, it’s not a five star resort it does however, have five star potential I would say a lot of the five star has to come with updating the resort. It definitely is a good shape order resort, great location. The beach is rather small, but that’s not the resort‘s fault and I would never be negative toward the resort and the staff on something south of control I know in speaking with some of the locals, they said the island with hotels on that particular side have been dealing with the erosion of the beach, but the beach that is there is nice. It does sometimes feel a little crowded because the chairs and tables are a little close. The other side of things with the four star versus five star is the beach service is a hit or miss some days it was great some days you literally had to look around to see if there was even anybody still there ever a few times I literally walked up to the hotel bar inside to get drinks and take back down so they need a little work there But the majority of the staff there and I think this is the key for me while I was there one of the sister properties, if I recall correctly, the name was the colony house, which was come to find out a non-all inclusive. They had their people there working along side of the staff employees for waves, and I can tell you with great certainty the employees that work for waves 10 out of 10 I’ve been to a lot of resorts. I’ve been to some that are way more expensive than this and those employees Literally will do whatever you ask as long as it’s in their ability the colony house employees on the other hand, sometimes acted like they could care less, whether they even acknowledged you whether it be out on the beach in hotel bar in the restaurant so a lot of the negative feedback that I would have toward the staff would only be pertaining to the staff that was there during my stay From the colony house staff members, and you can clearly see who they are because they have Colony House on their shirts, which is different from the staff employees for the waves. The resort is uniquely laid out it’s split so all of your ocean front rooms are gonna be on the waterside and then there’s a road that basically goes around the island you gotta cross over that road to go to the other side of the resort the pool over there is definitely nicer more of a resort style pool. There’s a small pool on the Beachfront side, but it’s the family pool, which was never had one person in there a few times that we went in there just to cool off on the beach a slight negative they only have two restaurants there the one that is on the beach side was really good. We ate there Seven out of eight nights that we were there and I have to tell you the food that we had was amazing that menu literally changes on the daily. They do have their normal dishes, but then they have a regular change up daily of I would say most of the entrées and I read reviews that the food was horrible and this and that I consider myself a foodie and I enjoyed everything that I had. I’m not gonna say that everything Was 10 out of 10 but presentation and overall quality and taste of the food I thought was great and as I said, I would consider myself a foodie so take that for what it is the Indian restaurant across the road we went there the one night it was really good, but that menu does not change so we did go there the one night, but we never went back because we felt like we had what we wanted to try the first time we went and there was no need to go back The spa I thought was really good as well! Go check it out!

Julia McDowell

We had an awesome stay at Waves Hotel! The staff were incredibly friendly, the rooms were spotless, and the pools were beautifully maintained. Their service was top-notch from start to finish. The food exceeded our expectations—especially the new onsite Indian restaurant, which was absolutely delicious. One great perk is that you also have access to the restaurants at nearby Marriott properties, though we didn’t take advantage of that this time since we enjoyed Waves so much. The beach area is on the smaller side, which didn’t bother us, but if you’re looking for a large, sprawling beach, this might not be the best fit. Two small pieces of feedback: the beach towels could use an upgrade (and were occasionally subbed out with regular bath towels), and a bit of music at the pool or beach would really enhance the vibe. Overall, we loved our stay and would absolutely come back!

Sharon M

This is a wonderful place to stay. Everyone who works here is very friendly. The food is very, very good especially for an all inclusive. I probably would not bring children but as an adult only resort, I highly recommend. If you are looking for a relaxing place to unwind, with a beautiful pool, nice beach, great service and food, Waves is for you.

Kevin Mclaughlan

Awful hotel!! Due to stay here for 4 nights but checked out after 1. Would have checked out the same day if we hadn't been travelling 9 hours to get there. This hotel is one of the worst I've stayed at and believe me invested in a lot of hotels.it is definitely not a 4-star hotel. The rooms are outdated,verging on dirty. Our bathroom had mould and the toilet didn't flush. All the staff were avoid of smiling and some came across rude. Everything seemed an effort. The food was abysmal.A real lack of choice and quality. The evening buffet was horrific.got to the point I didn't bother eating and my wife left most of hers.breakfast was no better. Checking in was another disaster.no warm welcome and a real poor first impression.the whole experience was terrible. When checking out 3 dats early after explaining why I did not even receive any type of apology at all.Absolutely shocking! I strongly advise staying somewhere else and don't waste your hard earned money on this place

Cole Montgomery

The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.

Allan Thompson

We got married there in July 2023. Loved the resort and the people. Wedding day was perfect. The staff made it special and easy.

Tzvi Keisar

We stayed at Crystal Cove for 7 nights during new year's. While the staff is very friendly and helpful, the resort is RIDICULOUSLY OVERPRICED, dated, and needs a lot of TLC. It is definitely NOT a 4 star hotel, the rooms that arw not renovated are horrible (motel quality). I would not recommend going there, we were very disappointed of this place. Marriott brand suffered a big hit with is here. See full story at the bottom. What we loved: • Friendly staff, very helpful. • The beach and the ocean water are amazing • weather was great • The resort is small, so it never felt crowded What we didn't like: • The resort is very dated, everything is old and maitenance is not good. • Staff is understaffed and overworked • only 2 pools, both are small • Food is not good. Variety is slim and quality is low. My kids did not have a lot of options, but the staff was always happy to make something they liked (like spaghetti) • Everything feels like it is measured and many times stuff is out: sandwiches run out, towels in the pool, beads and strings in the kids club. Doesn't feel good, especially for the rate this hotel charges. • Kids club looks old and worn out. But my kids enjoyed going there and do crafts • Some rooms have been renovated at some point, so they are reasonable. The others are horrible, I wouldn't pay a dollar to stay in one of those. • Loud music almost every night. If your room is near the speakers (like ours was), you will have a hard time getting your kids to sleep until the music stops (10:30 and even 11pm sometimes). Our full story: We arrived on 12/30/2024. The resort is about 40 minutes drive from the airport. The front desk notified us that the room we booked (ocean view 1 bedroom suite) is not available (due to "maintenance issues") and we'll have to stay in connecting rooms (garden view) for the first night. The rooms were small, old, poorly maintained. The bathroom was dirty and disgusting, my daughter scolded her hand when she touched the hot water valve in the shower because the valve leaked. The second day the manager took me to see our ocean view suite. This one was in better condition, it was renovated at some point in the past. But it looked small, so I said that from what I remember, there are 2 rooms in the suite. The manager then said this is a "junior suite", and that they don't have the oceanview 1 bedroom suite available until 1/3. He said he has a garden view 1 bedroom suite, we went to see it, but it was basically the same connecting rooms we stayed in, old and disgusting. We decided to take the junior suite, although it was small and pretty crowded for us. We did not get the room we booked for the entire stay (the manager did refund our stay based on the smaller room rate, but there was no additional compensation for their mishandling). 12/31, new year's eve, loud music from the main plaza until 1am(!!!). Our room shook because of the bass. I called the feont desk several times during the night to turn the volume down, but nothing helped. It was horrible, kids couldn't go to sleep. Reminder: this place considers itself "kids friendly". Music continued almost every night, at least until 10:30pm, one time until 11pm. Food: there are 2 restaurants, most nights only one operates, and you have to book in the morning for the time you want. Food was ok, not great or something to look forward to, some dishes were fine, some were not. Not a lot of options, for the kids too. Overall I would not say the food was good, but it was not terrible neither. There is a coffee place that is opened all day until 11pm, coffee is pretty good and service is quick. They also have sandwiches there but only 4 options, and many times sandwiches ran out, so you have to come back later when they restock. Bar: one bar, variety is not great, and quality is low. Final thoughts: We came for the great weather and the beach, and it was meeting our expectations. The resort, however, did not. The lovely staff made the stay better, but could not remedy the poor quality of the facility, especially for what they charge for it

Tara Blais

Highly dissatisfied! Lucky I was there only for two full days. I went to the excursion booth to book horse back riding was told to be at the lobby for my taxi at 5am since I would be riding the houses durn sun rise. The guy was 20 mins late when he dropped my boyfriend and I off at the location there was no one there to greet us. There was a lady a little further down on the beach who was setting up food and coffee so I asked her where I would be going and she said the horses over there are not to ride they are just retired racing horses. I was highly upset that the cab driver took us back to the hotel. The guy at the lobby said someone would be at the excursion booth around 7am no one was ever there the whole day… I was then told by the guy working the front desk that he would relate the message for me to get reimbursed for the excursion, I never got to go on. Which I was never refunded and it was all a SCAM!!!! I will never return back!

Dawn Fabean

Hotel is located on the west side of the island which favors calm waters with the hotel having direct beach access which was really great. Rooms are very spacious but could use a little upgrading, except for the bed which was the best nights sleep I've had. The property could use some maintenance and upgrading as well. I was disappointed that one of the restaurants closed for dinner without prior notification to the guests which limited menu availability and one restaurant available to eat on property. Luckily there are several excellent restaurants within walking and driving distance. The pool is small but accommodates the hotel nicely. Security around the hotel is also noticeable which was nice to see. Taxis and drivers are available at the hotel whenever you need which is convenient. Staff is very pleasant and helpful with excursions and dinner reservations as needed.

Rosanna Coppola

The Fairmont Barbados is on a beautiful beach and location is great for a tranquil vacation. The hotel is pretty with pink walls and pretty fountains and landscape. The landscaping needs cleaning and some plants were dry but overall it was nice. At night it’s pretty with all the lighting. The nightly sunset views from the bar restaurant are gorgeous and they have live music. The food at the hotel is not the best. It’s ok tasting. For the prices charged (specially the $175 lunch buffet) the food is not that good. The service is also OK. Some staff are great and we looked around for the special staff that we knew would assist best. The rest of the staff definitely need some “Fairmont corporate training”. Overall the rooms were very pretty. We had the bottom floor upgrade room with a little balcony. I am not sure how the upstairs rooms look. Our balcony bottom floor was nice and very clean and nicely decorated and updated bathroom. The fridge did not work. They gave us free waters all the time and I really appreciated that. The balcony does not open to the beach. Would be great if you could just walk out your balcony to the beach. You have to go around the resort to the back in order to access the beach. The breakfast food was pretty good. A lot of fruits and hot plates. The drinks were pretty good overall. Some staff bring them out to the beach but you have to hunt them down for that to happen. Overall, if I came back to Barbados, I would stay at the Fairmont again but with adjusted expectations.

mario smuglovsky

The hotel was very dated and does not justify a 5 star rating nor the associated pricing. My suggestion is spend a few extra dollars and stay in Sandy Lane. We went to that property and you can see the difference immediately. Unfortunately, the Fairmont needs a lot of updating and the staff has to be begged to provide service. It seems like they don’t want to be there or perhaps underpaid and lack training in hospitality. Lastly, the food quality is poor and the prices are not commensurate to the quality.

Leticia Laurenti

Not the 5-Star Experience I Expected I don’t typically write reviews, and I’m not a demanding traveler by any means—I’m actually very considerate and kind to hospitality staff. That said, my experience at the Fairmont Barbados did not meet the expectations of a five-star resort. While the property itself has charm and potential, there are several areas that left me disappointed. Most notably, the attitude of the staff was disheartening. On multiple occasions, the service felt indifferent at best, and at worst, as though the employees were unhappy to be there. There was a noticeable lack of warmth and attentiveness, which really impacted the overall experience. One especially unpleasant encounter was with a beach server named Jason, who was rude and dismissive—definitely not the kind of interaction you expect while on vacation. The butler service was a bright spot and helped bring a sense of ease to our stay. But beyond that, we often felt on our own. Service at the restaurants and bars was very slow, and more than once we had to walk up to the bar to retrieve our own drinks. Even when staff saw us doing this, there was no acknowledgment or apology. The hotel itself could benefit from some upgrades and renovations. Our lanai area, while lovely in concept, lacked privacy, with employees and guests regularly passing by and having conversations within earshot—and view—of our room. The beachfront seating directly outside the room was a nice touch, but beach access was awkward and not as seamless as you’d hope. My main concern, however, was the overall treatment we received. At a resort of this caliber, guests should feel cared for and valued. Unfortunately, we did not. I hope the hotel considers additional staff training in hospitality and guest relations, because the service experience is what truly defines a luxury stay—and in this case, it fell short.

Dawn Heidlebaugh

We had a wonderful experience, the room although older was well appointed and comfortable the only thing I would have changed was new softer sheets! The sheets were not comfortable they felt more like muslim not a high thread count. We loved the people who worked there, Tia was our first contact and she was fabulous. Nicole with our beach drinks, Dawn our butler, Tony the driver, everyone we came accross was delightful!!!!!!

Steve Cox

We had a fantastic week here, the staff were amazing. Everything was brilliant beach, bar, pool and food. Highly recommended.

EJ McCallion

A huge, belated thanks to the staff at the Tamarind for making our little family reunion/big B-day week-long trip a massive success. We were a group of 16, aged 2 - 80, and everyone had a blast. The kids loved the pools, the parents loved the bars by the pools, I enjoyed slipping away to the adjacent beach oasis. The free water sports were a hit, the food was excellent, the ocean views from the suites were breathtaking. The staff were knowledgeable and friendly, and were pros at dealing with all sorts. We had an amazing trip. I hope to go back to the Tamarind someday and I highly recommend it.

John Crook

Beautiful hotel with a stunning location, just wow. The food was adequate and sometimes amazing. Breakfast buffet style, but do go and see Ether on the egg station, but if you order an omelette, don't ask for cheese until last, you've been warned. Lunch the sane buffet style unless you order food from the bar, but expect a slow delivery. Evening meal, sometimes off a menu other times buffet, it seems to depend on how they feel that day. Also, book your restaurant times asap for your evening meal. The beach was small but adequate, but the pool was more than enough for me. I do wish they had poolside waiters, but considering our experience with the hospitality staff, it may have been a blessing in disguise. The rooms are dated, but they suit the surroundings and are cleaned to a high standard. If you have a chance eat at the restaurant next door. It's included in your stay, but book it as soon as you arrive, the views are stunning. Unfortunately, waitresses and bar Staff were the only things that let this place down, 90% of them that is, the rest couldn't do enough for you. It may be that they had a bad week, but either way, it put a downer on our holiday.

Stacey S

The property is lovely. The service was wonderful. Our favorites were Miss Alana at the Front Desk, Miss Ether at Breakfast, and Positano Restaurant, in particular their Excellent Bartender. Services included a ferry between sister properties and a variety of water sports. Unfortunately, water conditions didn't allow for us to use these services, but it is good to know it's available, weather permitting. My suggestion is to come prepared with Barbadian currency, because there is no atm on property. Also, it would have been nice to change up the breakfast buffet side items each day. Overall, I would stay here again.

Steve Fletcher

Lovely! Really friendly and attentive staff. Was really quiet when we were there but started to fill up with families with young noisy kids as Easter approached. Great location right on the beach, and decent food. The water taxi to the 3 other hotels in the group was handy for a change of scenery. Taxis are really expensive - as is everything else! Duty free on gifts though bring prices down to UK levels. Recommended

Steph Smith

This was our second visit to Coral Reef Club and it didn’t disappoint. The room was a beautiful sea view / garden room and was immaculately clean with fresh towels and iced water daily. The food is outstanding, from breakfast to lunch, late morning sorbet and beach drinks to evening dinner and cocktails. Nothing was too much trouble for the staff and the beach waiters are super hardworking and friendly. There is a well equipped gym and tennis coaching which we enjoyed, together with evening musicians/singers which were lovely on the evenings we dined in the hotel. The grounds are beautiful and every member of staff had a smile and hello for you throughout our stay. We cannot wait to return to one of favourite places to visit. Thank you everyone at the hotel for making our stay so special.

Beyond Grape

The Coral Reef Club is a small slice of paradise along the stunning west coast of Barbados. You notice the extreme attention to detail and the rooms are uniquely placed throughout the lovely grounds. One particular delight is the bar and restaurant which is ideally located and provides top caliber food and service with languid sea breezes and a stunning view. The spa is another immaculate realm and has ample spaces to relax, a nice pool, and the treatments are in well-appointed rooms. The esthetician and masseurs take care to tailor the treatments. You always feel your best at this gracious property.

Maricris Reantaso

Resort is lovely overall. Most comfortable room with a quiet balcony albeit a bit dated. Nice quiet location but a bit of a walk to Holetown. Staff extremely friendly and helpful. Housekeeping service for my room was impeccable. Although at times at the bar it took awhile to get any attention and at one point even forgot my order. Both times happened around the 5pm hour so maybe it’s during staff turnover or prep for dinner service. Rules say you cannot reserve the beach chairs but people do it anyway. By 8am there are books on almost all the chairs. Rules also say items will be removed from chairs reserved but not occupied for 2 hours. Some beach butlers will do it but some won’t. I personally witnessed a pair of chairs unoccupied and not even used at all for most of the day until about 3pm. When the couple arrived, they were attended to a lot. At another day, a butler gave a pair of chairs to an elderly couple only for it to be taken away by a different butler telling them it was already reserved. Seems obvious the beach butlers play favourites. Clientele geared more towards the elderly so if you want a slightly less older scene with more establishments around the resort then suggest going elsewhere.

Maddy

We had a great stay overall – the room was super comfortable, always spotless, and cleaned really well with fresh towels and water refilled twice a day, which we really appreciated. Food quality was excellent. However, the service around the bar area during the day - lunch time- left a bitter taste. My husband and I noticed we were often treated differently compared to other guests. We constantly had to flag down staff just to get a menu, and a few times the waitresses seemed to ignore us completely. On one occasion, I sat for 30 minutes without anyone coming over, while others who arrived later were attended to straight away. I ended up going to the bar myself just to place an order – not a big deal in itself, but it felt unfair given the clear difference in how others were treated. It’s a shame, because aside from that, the rest of the staff were kind and helpful.

Debra Streich

e had a delightful and lovely stay at the Coral Reef Club, from the time that we arrived until the time that we left. the caliber of service was amazing! Everyone is so friendly and attentive. We were so surprised when we checked in. Our flight was later in the day, and it was about 11:15pm when we arrived. We were greeted with, "We thought you might be hungry and left refreshments in your room." We were and were so appreciative of the delicious sandwiches! When we left, one of the breakfast servers said, "I know this is your favorite table and reserved it for you!" How extraordinary thoughtful! Our stay included breakfast, which was wonderful every morning. In addition to the buffet with eggs, sausage, bacon, croissants, fresh fruit, yogurt, etc., it includes a made-to-order station of fresh omelets, waffles, and French toast. The morning standard coffee is French-press Lavazza! Unlike other resorts that we have stayed at, there was plenty of seating and we could choose where we sat. Because the resort is located on the west coast, the sunsets from the lounge were stunning and it was a great place to relax at the end of the day. The resort does not have many ocean view rooms; however, the entire property is a stunning tropical garden. Our room had a huge balcony with a beautiful view of the grounds. The room was comfortable. The hotel has an excellent location. After touring the island, we found that Holetown is one of the best places to stay with excellent restaurants and shopping. The hotel is located two properties away along the coast from Folkstone Marine Park which has one of the best reefs on the island. Guests at the resort are very friendly and delightful. Given that Barbados is part of the British Commonwealth, most of the guests are British. Many have stayed at the resort previously multiple times and even together year-after-year. But of course, why would one consider staying elsewhere when you can stay here? We would love to stay here again on a return trip to Barbados.

alex pattee

This is a special find if you are looking for luxury, amazing food, and the best staff I have every encountered. The entire island is filled with caring kind people, but the staff here goes above and beyond. We were here for 5 days, and every meal, drink, question, or encounter was positive. Andrew is the funny and keeps you smiling! Wade and Devere are amazing bartenders and will make you the best drinks in the world. They are serious about their drinks and I promise they can make a drink for any occasion. Nice job gentlemen. Pat can make you the most amazing omelet and they are even better when she is singing (she has a beautiful voice). Kwise is has mastered the art of taking care of people! Sophia, Mark, Rico and Anthony were amazing servers (there were plenty of servers, but we were served by these amazing people). We broke a glass one night and Antwan was like a ninja cleaning up quickly with a smile on his face!

Angela Baker

We stayed at The House, in June/early July 2025 for 10 nights and it was exactly the serene, boutique escape we’d hoped for. The resort is small but luxuriously curated, laid‑back elegance with champagne breakfasts, sunset canapés and plush loungers right by the sea. Our Ocean View Junior Suite had the most amazing king-sized bed, modern bathroom, minibar, coffee machine (we also asked for a kettle), iron & board, lots of power outlets and USB/C adapter, as well as a private balcony with wow‑worthy views. The room was spotless and housekeeping offered a thoughtful with a turn down service, ample towels and toiletries. . Food and drinks? Simply amazing. We loved the à‑la‑carte meals, especially the Saturday lunch BBQ, and all‑day bar access with delicious cocktails, especially the Veranda! Although the storm damage has reduced the size of the beach there is still ample room for guests and more than enough sunbeds - no early owning towel run needed. Beach towels are freely available as well as sunbed drinks service, cold towels, fruit and treats. The sea itself was just perfect - take or hire snorkels & enjoy the abundant marine life just steps from the shore - and although entry to the sea immediately in front of the hotel is a little stoney, walk 30 seconds to the right for a sandy walk-in! Activities were plentiful yet low‑key: yoga, paddle‑boarding, small catamaran, spa treatments and the included 30‑minute jet‑lag massage. We also snagged a spot on the water taxi to check out the sister property, Waves, for a buffet lunch. The Treasure Beach hotel, just a 3 minute walk away, houses the gym we used and is the place to grab a book too. But it’s the staff who truly set this place apart - genuine, warm, attentive, and full of humour. We wont ‘shout-out’ anyone (for fear of missing someone) because they were all amazing & made us feel right at home. We haven’t seen the hotel before the refurbishment so can’t compare, however I will say its modern, stylish and comfortable, and Panda the cat is still here! There isn’t a lot to do in the immediate area however use a yellow bus ($3.50) & ride with the locals to Holetown, or visit Oistins on a Friday evening using the transfer organised by the hotel (pre-book). We pre-booked a tour at Mount Gay rum distillery - worth a visit and you’ll get to see the island on the way too. Rating: 5 / 5 – We plan to return soon.

John Horton

Phenomenal place with extraordinary staff! We have been MANY places, and generally have "been there done that, what's next?"....but The House and Barbados may be on our..."we really ought to do that again" list!

KIMBERLY LANDERS

My husband and I stayed at this resort for our Anniversary. We were very disappointed in the customer service. They gave us a room that did not lock. Only the first door locked not the second door that’s used to enter the room. We had to push furniture up against the door to feel safe the first night because no one could help us. The next day we communicated with them about our door not locking so they assured us it would be fixed. My husband and I went back to our room after being provided a different key. The door was already unlocked so we assumed the key was working. We left back out for awhile and upon entering our room the second door did not lock. We made CS aware and they again told us they had it fixed. Well my husband seen the staff climb over the balcony and went in thru the patio door to unlock the door so we could enter our room. Once again no one was available to fix the lock. Again we had to push furniture up to the door to feel safe. Next issue the room had a smell. It reminded me of a sewer smell. We asked staff if we could change rooms and they told us the resort was sold out. So we was forced to stay in that room with sewer smell. Lastly, we scheduled a massage a week before arrival. When we went down to the spa no one was there. We waited there almost an hour an no one showed. They finally told us the lady who works in the spa called in. I asked why weren’t notified instead of wasting an hour of our day sitting here. No one had an answer for us. Our Anniversary trip was ruined. Not to mention the amount of money spent to get to Barbados

Dhwani Rajvaidya

I am incredibly disappointed with the management of the Elegant chain . We had a confirmed booking at Waves Barbados, but they changed our hotel last minute, offering us their sister property, The Coral then The House etc. This was extremely inconvenient and caused a lot of stress as we had planned everything around staying at Waves. To make matters worse, communication was dreadful. They took ages to reply to our emails, leaving us in the dark and anxious about our accommodation. This level of service is unacceptable, especially given the reputation and cost of staying at such an establishment. I sincerely hope our stay improves, but this has left a very bad taste in our mouths. Avoid if you want a hassle-free vacation.

Flappy W

Not impressed. Reception staff incredibly rude and disinterested. You only have to look at the state of the reception area to get a feel for how you will be treated. To be fair, we didn't run into any other staff but our initial treatment on check in (and then check out) was enough to make us not want to try. Rooms upstairs are fair but the one we were in downstairs was like a dungeon - dark and dreary with bars on the windows overlooking a fenced off area. Amenities in rooms are basic - bedlinen, a bar of soap, bath towels and crockery etc. Nothing else of any description offered. Pool area OK but a bit cramped. Location good - close to Holetown but a car or taxi needed if coming home late at night. I have been coming to the island for a fair few years now and I am aware of the prices. For the money we were charged, I had higher expectations. I don't have a problem with it if the amenities are good and the service friendly. Sadly, not the case here.

Michele Gaiarin

Very nice resort close to beautiful beaches. The rooms are comfortable and clean and the staff are very friendly. It is also close to the market and other useful shops you might need.

Rico Yearwood

This was by FAR the WORST experience I ever had with a resort/guesthouse in Barbados. I had made arrangements to take my partner there to surprise her for her birthday weekend. Approximately a week before check-in, I called the Resort to make a booking which I assumed would be more secure than doing it online. It was the complete opposite. When I spoke to the receptionist to make the booking, she took my name and bank card number. She even asked me if I wanted to secure a downstairs or upstairs room. Thereafter, she assured me that the room would be secured and that check-in would be at 2:00 p.m. on Friday, January 17, 2025. On that date, I arrived at the Resort and went to Reception. Another receptionist informed me that my reservation was modified and cancelled. I told her that I never modified or cancelled the reservation and that I was utterly confused. She then proceeded to call the receptionist who I spoke to for booking, who apparently told her that my reservation was modified and cancelled because no payment was made from my bank card. They did not have the decency to call me and inform me that no payment was made from the card after I gave them my bank card number. They also did not have the decency to call me and tell me that as a result of this, the reservation was modified and cancelled. Instead, I found out at the time of check-in with my bags and suitcases already packed for a weekend that I had meticulously planned for my partner's birthday weekend. To add insult to injury, the receptionist informed me that the room I booked was no longer available and that they did not have any more rooms available. I therefore had to leave with my packed bags and suitcases as soon as I arrived. They completely ruined my plans for my partner's birthday weekend. I was never so livid and embarrassed in my life. I told the receptionist that it was terrible service and left. I have never experienced such disrespect, distastefulness, incompetence, inefficiency and unprofessionalism in my life. I suspect that someone else who was staying for a longer period than I was called them and made a booking for the same room, and they then cancelled my booking unbeknownst to me to make more money. But, I am only a local. I am absolutely certain that this kind of service and treatment would have never been provided to a tourist. But...this is how we have always treated and continue to treat our own...After my experience, I would NEVER advise or encourage anyone to make any arrangements with The Palms Resort. WORST experience ever!!!! Reply to Owner's Response: Dear Owner, I was hoping that you would see my review and respond to it. Of course, instead of taking accountability for the abysmal service at your Resort, like other owners of Resorts/Hotels have done, you have been overly defensive and dismissive. What you should do is assess the illogicality of your receptionist's explanation instead of taking her word for granted. I can confirm that the call did not drop. I had a full and complete conversation with your receptionist. In any event, even if the call had dropped, why would I not have called back to ensure that the conversation was finished, or MORE IMPORTANTLY, why would your receptionist not have called back the last number on the phone to get the additional details from me? It just does not make sense. But again, this is how locals are treated at these places. I stand by what I said and maintain that the service was the WORST ever!!!

TrainwithMe

Fantastic experience. Staff was really helpful and kind. Well designed clean rooms with inspiring decor. I will be back.

Lizzie Thomas

We had a fab stay at The Palms Resort. Lovely, comfortable apartment and ideal location for local beaches and restaurant. All within walking distance. Would definitely recommend.