AM Resorts in Mexico

Nicholas Brancato

As a group of 6 our family had a great time and enjoyed staying at Dreams Sapphire Resort & Spa. It is a short ride from the Cancun Airport. When you arrive you are greeted by friendly staff in a beautiful lobby. We arrived early and our room was not ready but we took that time to hang out by the pool. Dinner the first night was a struggle because there was long waits to get into any restaurant, but after experiencing that I suggest you sit with Concierge and make reservations for the rest of your trip. All the restaurants had great food and friendly service, our favorite was the Hibachi. If you do not have a reservation I suggest getting to the restaurant around 6 pm (18:00) and you should have no problems. The rooms were a little dated but still very clean and great as a place to sleep. We were there on vacation so did not plan on spending much time in the room. There are activities all throughout the day and the staff is very friendly and keep you entertained. Overall I would rate this give this a 4.5 out of 5 rating. Looking forward to visiting more Dreams and Secrets Resorts.

Vineet Arora

Worth all the time spent. We were on family vacation and really enjoyed all the restaurants and bars! Right size hotel - not too crazy big nor too small size. Good quality entertainment daily evening too to relax. What we loved was that the entire hotel was clean and kept clean on daily basis by the staff. Only thing is never found anyone at the “wine concierge” to try tequila tasting. Otherwise, the overall experience was good.

Marc Kotenko

Resort was great including the staff. Everybody was very friendly especially Johan as a server at the pool that helped us a couple of straight days and Javier as one of the Entertainers. Food was good with the buffet and great as individual restaurants. Entertainment was great as well EXCEPT for the Magic Show with Fernando. Fernando needs to retire. All in all, 5 stars and great resort especially when new addition is complete which was under construction this March 2024.

Joanna Gal

Just came back last night from our week stay at this resort and I'm already looking forward to booking our return trip. Resort is absolutely perfect for our family. Everything is super clean, comfortable, and all amenities are in close proximity. This is the first all inclusive that we have not gotten bored with the food. Every meal was delicious and flavorful. I actually preferred the buffet over the restaurants and next time will not even bother with them. The service was extremely friendly and accommodating at every request instantaneously and with no language barrier. Pool and Beaches were beautiful. Can not wait to come back, but this time staying for 10 days instead of 7 that's how much we enjoyed it and never got bored with the food, which usually isn't our experience with other resort (usually over it after 5 days). Honestly I am shocked at others negative reviews because I too am picky and I think we found our go to family resort. Great Smoothie Bar Great Coffee Shop Great Gym - beautifully located on the property. Room Service was decent *Glad I found this all inclusive hotel

Sanjay P. Singh

Friendly staff, they really make you feel like home and pampered.. One of the best staff I have seen working in hotel industry.. Entertainment group staff is incredibly professional and very entertaining. They make you feel comfortable, earlier or later you will sure join them and let lose yourself... Archie who works in buffet section is a incredible worker. I will highly recommend this resort for family vacation.

Lori Sternitske

Eric and Federico were the best bartenders. They take care of you at the swing bar. They remember you and your drinks and are pleasurable and attentive. The resort itself not what I was expecting it was smaller than I wanted. But a very nice resort. If you want total relaxation this is the place. no loud music or big partying the staff are amazing. Only real disappointment is no beach to walk on right there. But overall loved it

Cundfra

We travelled to this resort early April 2024. we all loved this resort. Rrcently added to Hyatt chain. Service was awesome. Lobby bar and Oceanic service was top notch. Beach is nice - the rock wall prevents large waves and reduces the seaweed. Recommend this resort to all ages.

Michael Zein

I was there with my wife and 18 months old child. If you want a party resort and a very loud resort, this is not for you. We absolutely loved this resort and it was amazing. The rooms are updated. The food was wonderful and that night they closed the buffet and they made it all à la cart restaurants so you can go have a nice sit in experience. Everybody was so friendly, and the employees were amazing. Alan, who does all the food/room service was great and his English was perfect so you can understand your orders, and they would never mess up. It’s not a huge resort which we loved because it didn’t feel like there’s 3000 people running to the buffet and not getting enough food, like I said, it was perfect for A family to enjoy a nice, relaxing resort visit. The rooms were super clean. The drinks were great and the entertainment people are really fun. I would definitely come back to the resort again, thank you to everyone who worked there. You guys do a wonderful job and the hotel is lucky to have you as employees.

Mitchell Krueger

We had an awesome stay at Dreams Aventuras! Our check-in was smooth and our room was nothing short of amazing. Joshua from the Preferred Club took care of us all week and all of our needs were met. We got spa services and Victor was super helpful in getting everything set up. On thing I would be aware of is the preferred club pool is not adults only as advertised, but it was much quieter than the main pool. The food was great at every restaurant, no complaints! The neighborhood that the resort is in is super safe and fun to walk around and see the shops. We are excited to come back!

Alex Wong

Awesome spot for families with kids. Nice atmosphere and friendly staff. Explorers Club for kids seems simple, but staff does a great job keeping them entertained to allow adults to have some free time. Food is OK… weakest part of experience. Not awful, but not great.

Erin Nadeau

I honestly don’t know why people feel the need to write poor reviews about this place. Maybe they are just miserable and have nothing better to do, or have super high expectations. I have been in the Customer Service/Travel industry for many years and I have been nothing but impressed since the second I arrived. The staff are so friendly, the service is always served with a smile and so prompt. They will go above and beyond to make your experience comfortable, memorable and worth while. Out of the many resorts in Mexico I have been to, this one has the best food by far. It’s so fresh and you can tell there is a lot of care and pride put into it. My husband and I suffered a serious loss before coming on this trip and the staff was so acknowledging and sympathetic towards us. They truly made our trip so lovely. This resort felt so relaxing, quiet, clean and inviting. I want to especially thank our fabulous server Omar, and Chef Francisco for really making our experience so special. We look forward to returning!!!

Andy Brownback

We paid several hundred dollars for a hotel that had no hot water during our stay. I feel like that says everything you need. The physical hotel is fine but dated. The staff are friendly but stretched a bit thin. There are only a few maintenance workers, so it takes forever to get any help. It took 5 hours and 7 telephone calls to get a crib for my son. The food is either really good or terrible, which may be exciting for some, but I would prefer more consistency. The beach is very nice, but for this price, you can do so much better.

Fabrizio Garcia

Very nice resort with a lot of amenities and great service. The pools and beach area are very nice. We enjoyed hanging out by the beach and playing volleyball in the sand. The food and drink selection was nice for it being an inclusive resort. As far as service goes, the most memorable employee during our stay was Ricky, who organized the beach volleyball and iguana feeding tours. He was super friendly and entertaining. The only few downsides were that our room was really far from the pools and beach. Also the check-in and check-out process was a pain! Set aside plenty of time on your last day for the check-out process.

eRae16

The grounds were really nice and clean, lots of beach to walk and enjoy. There is a lot of coral so they have areas marked off to swim. Unfortunately shady spots at the beach were hard to come by, people would get up super early and put towels/personal items down on chairs and not return for hours. Pools were a little chilly but refreshing on those hot days, lots of spots available around the pool. Staff are all extremely friendly especially the entertainment team! Erick and Victor made each day of our vacation really fun, they always had activities planed and were amazing at encouraging guests to join in (Aquazumba, guacamole lessons, beach volleyball, salsa lessons, nighttime entertainment - karaoke/dancing/etc). If you have a chance to attend beach dinners or special events do so as the food was always very good at these events! Resort is almost a 2 hour drive from the airport so be prepared for a long travel day.

Laura P

The resort grounds were beautiful and very clean. The food was hit and miss depending on where you went - the beach dinners and seaside grill were really good but the world cafe buffet and El Patio restaurant weren’t great. The staff were extremely friendly and always made us feel taken care of and welcome. The entertainment team helped make the trip so much fun by putting on aquazumba, guacamole making lessons, salsa lessons and nighttime karaoke/dancing - I want to acknowledge specifically Erick and Victor who you can tell are so dedicated to their jobs and made sure we were involved and having fun every single day!

heinz jansel

Fabulous all round vacation for our group of 16. Rooms were large, clean with very effective AC. Only a 25 min shuttle from Cancun airport. Service was spot on thanks to Wilbert and Omar by the pool/beach. Erick had a cocktail cart that was extra special. First class restaurant food and service, thanks to servers Johanna, Vincent, Veronica and Sheila just to name a few. Kudos to the staff behind the scenes. Definitely a resort to revisit.

Audrey Downing

My husband and I got married here in January and absolutely loved our stay. Any staff we came in contact with was very friendly and helpful. The bartenders and wait staff were always on point with their service and drinks were delicious. The food here was probably the best resort food we have had, especially the food on our wedding day! Our wedding coordinator, Samuel, was incredible. He was super helpful with any questions we had and he was just so easy to chat with. He was super detailed when communicating with us and helped make our wedding day unforgettable! If you are assigned to work with Samuel, you will not be disappointed!! Our wedding photographer Ivan (Adventure Photo), did an incredible job, we love our photos!! Overall, this resort was perfect for hosting our wedding and to party with our wedding guests for the week!

Sarah Roberts

Don’t waste your money here. We spent almost $10k on a vacation for our family plus our babysitter to travel with us and the whole trip left so much to be desired. The food was AWFUL, like inedible, at every restaurant. We even booked specialty dining and those meals were just as bad. Not to mention there were hour plus waits at every restaurant, regardless of preferred club status. The drinks were weak and sickeningly sweet. The staff is kind, housekeeping is great, the location is close to the airport, which is nice. The spa was great. The pools were also gross, lots of hair in them. Also they have several weddings every day there and so it feels like if you’re there on vacation, you’re in the way. Overall, try Dreams Puerto Adventuras, that one was worlds better.

Amy MacGregor

This was the first time travelling with our 7-month-old and the staff, food, and amenities at Dreams Cancun were beyond what we could have ever imagined. Our group had 14 people (ranging from 7 month to 80 years) and there was something for everyone – from yoga on the beach, to the infinity pool overlooking the ocean, to the kid’s waterpark, face painting and everything in between. They even had cribs, sterilizers, and highchairs available so we could travel (a little bit) lighter. The pool staff were incredible – we had the pleasure of a poolside cabana for two days and Jesus, Javier, and the entire pool concierge team, along with Ricardo and the pool bar staff made sure we were pampered all day. Most importantly - what sets this resort apart from the others we have visited was the outstanding staff. Everyone was so friendly, professional, and accommodating and ensured we had the best vacation. It is tricky coordinating a large group but the team at Dreams made it seem easy. We will definitely be returning next year! Thank-you to everyone!!!

Laura Maynard

We had our wedding here, and it was magical! Best resort we’ve been to. The rooms were gorgeous and well kept. The food was delicious! Drinks were endlessly amazing. Service was immaculate: very friendly and helpful. The size of the resort was perfect. It wasn’t too big that you felt like you are walking forever to get somewhere, but it wasn’t so small that you kept bumping into people (literally and figuratively). Would highly recommend this resort to anyone. Especially for weddings! Are wedding planner, Fernanda, was amazing! She was so easy to work with, and she helped us achieve our dream wedding. I guess that’s why they call the resort Dreams lol.

Kayla

Dreams was top notch we came for a Hindu wedding everything turned out great the staff is attentive when you call they’ll be back there right now, food isn’t too bad isn’t too good either however the drinks in some bars could be more original but overall I enjoyed this hotel so much. The pool is breathtaking and big definitely worth it, I would love to come back if I have more time and experience more of Mexico. The beach ahhh so gorgeous and our view was stunning!! Thank you dreams for making our experience and events a very wonderful trip

Michael Ryan

Top notch...the staff were exceptionally friendly and helpful. The rooms were modern and clean. The food was excellent. And it wasn't difficult to get chairs by the pool. The only negative was the in-room snacks were lacking, when asked for additional snacks they only have Pringles and M&M Peanuts. We even played a round of golf, and the course was great and very challenging. I would definitely recommend this resort.

mike morris

This is the 4th different AI in Cancún/Riviera Maya that we have visited, and unfortunately this was our least favorite. Bad enough that after about an hour at the resort we called our travel agent to see if there was another resort we could move to…no luck From the time we arrived and checked in we were very disappointed. We paid for the upgraded preferred level, which meant going to the 9th floor to check in. Other resorts have grand lobby’s, with a nice bar for the general hotel check in, and a nicer private check in for whatever their upgraded level is called. The preferred check in area was very small and overcrowded. Our room was not ready, which was fine because we were early, but we were not really given any information or tour of the resort as to where we could go or where to eat while we waited. When our room was finally ready, we weren’t notified, we just went back and checked, we were just given our keys at the desk like a motel 6. Not even given directions to our room. Every other resort we have been to has escorted us to our room, shown us some of the property on the way and provided a quick tour of the room. Not here. When we finally did get to our room, a family suite with connecting rooms, there were dirty room service dishes outside between our two doors that stayed there hours after we checked in. Since I seem to be writing a lot I will go into a pro and con list… Cons: -There was no hot water in our room for our entire trip. Barely warm enough to shower. -sliding door in the room to the balcony is extremely difficult to open to the point that my wife was unable to open it -Main is very long and narrow and completely in the shade in the afternoon. This is basically the only pool at this resort -“Activity” pool is in the shade all morning, too deep for some to play pool volleyball, not that it mattered because the water was freezing and no one was in it for our entire trip -If you want a chair near the pool or on the beach you had better go claim one early, like before 0800, because you will be out of luck if you wait -There is no swim up bar - Some of the bar staff was rude, not all, some were great -The activities were very limited and strictly scheduled. Beach volleyball from 1-2. Big group of people in the middle of a game when 2 strikes? Sorry, volleyball time is over -Being that it is a “golf and spa” resort we checked on the price of golfing…$250 green fee each. $75 club rental (no sharing clubs). Sorry not paying $1200+ to play 18 for my family of 4 -The absolute worst thing about this resort is how the hotel design makes the wind so crazy. It was so windy on our trip, obviously not the hotels fault, but the long and high design of the hotel seemed to funnel all the wind to the pool area and beach making it unbearable Pros -Rooms were clean and new. Nothing special, just a basic hotel room. -Air conditioner worked great -Beds were comfortable -Food was good for an AI, especially vista prime restaurant -The kids, 14 and 13 boys, loved the surf machine! Only downside was the it usually only ran for an hour a day and would get busy DO NOT go here. We read some bad reviews before we came but ignored them. There are so many other nicer, more fun places. Choose one of them.

Sara Rostami

My husband and I stayed for a week at this hotel. I did a lot of research before choosing this resort as we were planning to have a nice and relaxing vacation. It’s a bit isolated and far from night clubs but it’s a great value. I wanted to give a 5-star feedback but there are a few points that require more attention to become a real 5-star resort. 👨🏻‍🍳They have a wide variety of restaurants and bars and we had a lot of options for dine-in and in-room orders. 🎪They offered a lot of entertainment activities including crazy games by the pool, Mexican shows, magic shows, night club, etc. 🏝️They had a couple tour offices that made it easy for us to buy tickets for Isla Mujeres island and snorkeling activities. 👨‍💼Staff in the restaurants and bars were so friendly and I didn’t really expect that level of politeness. 🫧🧻The level of hygiene and cleanliness was great. The only things that were a disappointing: 1. On the day of check-out a staff knocked at the door at 8:20 am with a list in her hand to remind us that today is our checkout day. We are adults and obviously don’t need a reminder specially that early morning. Usually people try to rest more before checking out to save some energy for their flight and waking us up was a bit annoying. 2. The day we checked out the AC didn’t work any where in the hotel except for the front office and we had to spend 3 hours and a half in warm weather and when we talked to staff at the front desk no one followed up with our request and they just said technicians are doing maintenance. Obviously others were in the pool and couldn’t feel the heat but for us having to wait in warm weather was irritating. 3. For lunch we tried one of their top restaurants, La Terraza and it helped to make our last day of stay worse. My husband ordered a chicken sandwich and the chicken was extremely tough and dry and impossible to eat. They offered to prepare another food but we had to leave to take the cab to airport. Overall, that’s a nice place to spend your vacation but there is still room for improvement.

H

I recently spent three days at Dreams Vista Cancun Golf & Spa Resort for a family event, and while the service was commendable, I found the overall experience lacking considering the price paid. Despite being relatively new, the hotel already shows signs of wear and tear. The food and drinks offered were average at best, failing to meet the expectations set by the hotel's pricing. While the beach was satisfactory, it did not offer anything exceptional, and the hotel's location in Cancun was not in the most desirable area. One redeeming aspect of the hotel is its proximity to the ferries to Isla Mujeres, which are just a 10-minute walk away. In conclusion, I cannot wholeheartedly recommend Dreams Vista Cancun Golf & Spa Resort. For the price charged, there are certainly better options available elsewhere

Hannah Fitzpatrick

For our first time in Mexico together - we had a lot of questions and did not think we would meet such a friendly and informative staff. For 7 days, every time we saw Omar, no matter what time of the day, he would greet us and let us know exactly what to expect for the dinner rush/events/expectations for the day. We ended our trip with dinner on the beach and Edwin was our server. He was so genuine & catered to our every need. We loved him so much we requested to sit in his section the very next night. Food was also outstanding. The meat was so fresh and the sides were just as delicious. Very clean & fresh eating.

matttracey17

Can’t say enough about how wonderful our experience at Breathless was. From the moment of arrival, staff was top notch with holding bags, getting us checked in, and making sure we had everything we needed. All the staff around the resort was on top of their game at all times. The grounds were meticulously maintained, and drinks were never more than an arms reach away. We paid for the exhale club, which was nice for a first timer in Cancun with the private concierge, snacks, and helping to coordinate my engagement. I don’t think it’s worth the money to pay this upgrade again, there just wasn’t much for the increased price. We thought the food was average, but I really didn’t go Mexico for good Italian food, so mentally I had the bar low. All the guests were wonderful, pleasant, and very accepting of my partner and I, which was a very pleasant surprise. I would 100% stay here again, maybe next time on the secrets side so that we have access to the full property. As an added bonus, this story goes with the picture below the night of our engagement… They set this up for us last night after our dinner. We had no clue and didn’t see it and went back to our room and out to celebrate. An hour later a worker somehow finds us (likely by wandering the entire resort) and tells us to come over if we want to get photos before they break it down. They had champagne and this beautiful setup waiting for us. We couldn’t have asked for a better experience that evening or for this trip.

Jillian Popailo

Wow. We absolutely loved it here and we are extremely picky. We've been to many all inclusive resorts and this one I would definitely come back to. Food is great for all inclusive, the service is top notch, the rooms and hotel are immaculate modern and beautiful. They have so much entertainment and great music. If you want more of a party they definitely give you that especially on weekends. It's not to the point that you need to get away from it though. Very lively, beautiful resort. We will be back.

Jerry Bilous

This is a great resort for all out partying. At least when we visited in late March. It caters to the young and carefree with loud poolside music and activities and provides comfort and all amenities for all age groups. Not a quiet place at the pool most of the afternoon. Beach is great. Nice breeze! Excellent service to your sandy lounges. We never had trouble finding a pair to claim but the poolside loungers area was packed. Come early. Food is without exception excellent at all restaurants and poolside grills. Tried them all. Even the standard bar red wines were great and were pretty picky about our reds. Top shelf shots! Lots of entertainment and night life.

Andrea Boyko

The staff are super nice and helpful. I used the app and asked for extra hangers and they arrived in five minutes after I send the message. They then called us to ask if we were happy with the service. I messaged maintenance and they arrive so quickly! I cannot say much good things about the service. They are all so gracious in their mannerisms. They remembered my name after a day. We have a lovely oceanfront suite. You can hear the lapping of the ocean. We are in the party zone but the music ends at 5pm every day. There’s a party daily from 2-5pm. The food is amazing. We had a grill experience on the beach with live saxophones with DJ. The gym is fully up to date and modern with cardio equipment and free weights.

Katelyn Berggren

Overall great experience and would even go again! Pros: clean beach and poolside area, easy to get a table for dinner (we went right at 6pm though), good drinks, attentive wait staff, good poolside entertainment but not a ton. Cons: guest rooms were a bit used and abused (but sort of expected for an all-inclusive in Cancun so set your expectations appropriately), getting chairs by the pool was weird (needed to get down there by like 7am to get a good spot and then sometimes people reserve spots and NEVER COME DOWN), not a lot of evening entertainment (could step it up there). Highlights: the food for an all-inclusive was GREAT (and I can be picky with food), we upgraded to the Honeymoon suite, and it was AMAZING. The views in the morning, the tub, the balcony. Just splurge and get it you won't regret it. We were only there for 3 nights and stayed on the resort the full time. If you plan to stay longer I would recommend doing things off property as 3 days on property was plenty.

Rebekah Chen

Me and my husband stayed here for a week for our honeymoon and overall had a nice experience. The room was nice and clean with a beautiful view from the balcony. Although I’d say the soundproofing is not too good. Room service took some time to arrive, but overall was acceptable. The pools are clean and easily accessible with a good view of the ocean. I’d say the hot tub should be larger, and I also would’ve appreciated some better poolside entertainment. They have random events like water aerobics and poker, but nothing too exciting or engaging at least when we were there. Also no swim-up bar like most resorts have. The beach was nice and we thoroughly enjoyed relaxing there, and usually could find some chairs. Service was usually good and employees were friendly. With regards to food, it wasn’t necessarily bad, but the process of getting it was. The restaurants usually had a long initial wait to be seated, and then the wait time to be served was exceptionally long for most of the nights we were there. It would take us probably 2+ hours to complete the process of waiting to sit down and then waiting for our food. This was the case even when the restaurant was seemingly empty. The longest wait time I believe was when we had a beach side dinner in one of the private cabanas, which I would’ve thought would have the best service. This issue was our main problem with the stay, and puts a damper on the evening and limits your time. The food was decent, a couple of great dishes and the rest were just okay. Buffet and poolside food was easy but average. Overall I expected better from the food. I’m not one to judge drinks, but in my opinion they were good and the bartenders were friendly. There were employees here and there taking drink orders by the pool/beach. Overall, it was a good experience for me and my husband, but I feel neutral about the idea of coming back, especially with how many options there are.

Kenta Butler

The rooms were nice. The beds were comfortable. We had a great view of the beach from our balcony. There were nice restaurants to eat at with lots of different options on the menu. There were a couple of buffets with nice options as well. I really loved the food, the service, and the atmosphere at Dragon and Sea Salt Grill. Esteban at SSG was definitely my favorite server of the bunch. Everyone went above and beyond with their service, but he really stood out to me. I will definitely be visiting this resort again!

J1gg5

Indulgent Escapade: Opulence, Views, and Warm Hospitality in a Culinary Oasis. This adults-only resort offers an escape into opulence, boasting stunning views and lavish accommodations. From the welcoming staff to the plush furnishings, every detail exudes sophistication. However, the culinary experience falls short with a monotonous menu lacking variety. Over the stay, the repetitive offerings and limited vegetarian/vegan options become noticeable, presenting a challenge for those with specific dietary preferences. Despite these culinary limitations, the resort impresses with its breathtaking vistas, luxurious ambiance, and impeccable service. The dedicated staff compensates for the dining disappointments, ensuring a memorable experience beyond the gastronomic aspect. For those seeking a sensory feast of scenic beauty and warm hospitality, this resort delivers despite its culinary shortcomings, leaving guests with a lasting impression of indulgence and tranquility.

Valerie Freeman

Pros: close to airport, friendly staff, good food (not great but decent), the view of the ocean is stunning Cons: if you get stuck in an older room the rooms are very dated and dirty. Walls are paper thin and you can hear everything in the room next to you. No reservation system for restaurants so you might have to wait over an hour for a table. Limited pool chairs so if you don't get there early, no pool or beach for you. Resort is a tower so the wait for an elevator can be long. I'm leaving this review on day 3 of a business trip. The original room that I was given was so close to the pool and the music is extreme loud, I asked to be moved to another room on the other side that would be quieter so I could get work done. The room I was moved to is worse than my previous room. While it is quieter because the music isn't as loud, the headboard has some very disgusting stains on it. I would not expect this at a five star resort. I would not come here by choice.

Allyson Kiser

I was fortunate to stay this last week and my biggest positive is the staff. They truly are so kind & the highlight of this hotel. Our concierge at 12, the cleaning staff, the bellmen — so kind. I also had the honor to spend a good deal of time with Hugo & Gloria on the event staff who were an absolute highlight of my trip!! Everyone was wonderful! Hibachi dinner did make us feel poorly for about 24 hours but staff was made aware. Would recommend the resort.

Jess Vigil

I came to this resort for a work engagement and I must say that this Resort is absolutely amazing. The only issue I had was the check in process, the man who checked us in was not friendly, not helpful in any way. He showed us a map in which I wanted to hold on to and he took it right back. He didn't let us know that there was an app to download. Nonetheless, the rest of the experience was exceptional. The service from the other staff was amazing. From the room service, to the restaurant staff, to the staff on the beach, it was amazing. This experience has truly been one of a kind and I will be planning personal vacations to this resort soon!!

jacoba rose

This review is very much over due. Before I start I need to acknowledge and applaud our concierge Vertiz. He went above and beyond, did everything in his power to make sure the my wife and I had the best stay possible. I ended up getting sick that trip, Vertiz took notice. Without asking he brought us a tea kettle so I could make gargle mixes (I had strep throat) and brought several comfort items. We went there to celebrate a birthday and anniversary. Every time we went back to the room we had a bottle of champagne on ice waiting for us, even a bubble bath hot and ready with rose petals floating. Maroma is breathtaking. Everyone was very friendly and helpful.

Helen McKay

This resort is amazing! We have only been here a few days and still have a week to go! (Woo-hoo!) Let me tell you that the staff here work extremely hard to make your vacation a wonderful experience. So please take a minute to thank them if you come here. The resort is top notch. The grounds are impeccable, the beach is the nicest around. The staff cater to you to ensure you want for nothing. The rooms are beautiful and comfortable. The dining experience is amazing with so many choices and great atmosphere. The pools are awesome and there are always activities happening so there is always something to do if that's what you're looking for or you can just relax and unwind and take in this beautiful place. But again the people here are what makes this place what it is. We will definitely be back!

Kate KC

Estrella who made the fire drinks, William who was our server at the French and Italian restaurants, Antonio who waited on us at lunch, the woman who makes the breakfast Harauches are just a few of the amazing people who made us feel welcome and well cared for. The people make this place really special! Loved our group trip here. Amazing weather, lovely beach and pool, luxurious rooms, it was amazing. The cafe has the best desserts. Would absolutely recommend! Mostly set up for couples, the only thing we could have asked for would be cars tables to play games at.