Chanalai Garden Resort

Adam

Nice resort. F+B staff service/attention is good. Front desk staff average at best. Didn’t allocate a 2 room family booking for a 7 night stay next to each other, so we had random party people in between us nightly smoking etc. Rooms are dated but Housekeeping were great. Many stairs and resort built like a maze but views are superb. Overall only 3 Star at best (especially service quality), could find better value resorts elsewhere in Kata or Karon

Paris

Beautiful hotel in great location super close to the beach and 7/11. We had a great view of the ocean from our room and the bed was huge and comfy. Amenities in the rooms were good, especially the body lotion and two daily complimentary glass bottles of water. All the staff were very nice and attentive too which made the stay feel pretty luxurious. You even get complimentary ice cream and tea, and a porter to take your bags to your room when you arrive. The room service we ordered on our first night was delicious and the Friday poolside grill buffet was amazing. The pools were awesome and we swam every day, although they could be a little cooler as they were both quite heated and when the weather is already boiling it’s not super comfortable to get into a warm pool. I have three downsides of this hotel. First, I wish the music they played in the pool areas was A. less loud as it was pretty deafening when you’re trying to relax on the loungers and B. better quality, as it was mostly quite bad and generic club style covers of pop songs. It kind of ruined the relaxing poolside vibe and I didn’t want to stay outside for very long. Second, four air conditioning units were placed directly outside our room door, which were very loud at night, and our room’s air conditioning itself was also very loud so we had to place it on the lowest setting just to fall asleep. Even then I woke up quite a few times on the first night and had to wear earplugs for the rest of the time. Third, the wifi in our room was kind of poor and was either slow or didn’t work at all a lot of the time. Overall though a very relaxing and luxurious stay. I’d definitely come back again.

Dean Dahnke

An easy walk to the beach. Laundry and a 7-Eleven right across the street. Food markets are about a four block walk. Great location, The one down side, we took 3 different elevators to get to our room. It is built on the side of a cliff. The breakfast buffet was great lots and lots of choices.

Alexander Poplooukhin

Service is very nice. Location is very close to the sea, we had seaview room and we enjoyed picturesque view of sea from our balcony every day. But rooms of first row face the noisy street, keep in mind this fact. Hotel is not so new and we faced clogged sink in bathroom and out of ordered air-conditioning within our vacation. Fortunately, all issues were resolved very quickly.

Hament Rai

An Extraordinary Stay! From the moment we arrived, the property's lush greenery and thoughtful landscaping set the stage for an enchanting experience. The warm welcome we received was nothing short of awesome, setting the tone for a very memorable visit. Throughout our stay, interactions with the staff were not just pleasant but truly exceptional. The cleanliness and spaciousness of your room combined with the charming celebratory decorations created a welcoming ambiance that made us feel truly special. The icing on the cake was the mesmerising sea view of our room that added a touch of serenity to your surroundings. One highlight of our stay (for us 😉) was undoubtedly the pool bar, where we indulged in tantalising cocktails, delectable food, and impeccable service by Khun Top and Khun Ohm. Their attentiveness and warmth enhanced our relaxation by the pool, making it a standout experience. Additionally, the heartfelt efforts of the housekeeping team in decorating for the birthday celebrations added a personal touch that made the occasion even more memorable. The standout element of our stay was the delightful staff engagement that made us feel valued and cared for. The exceptional service provided by Khun Jon, Khun Top, Khun Ohm and Khun Man, who went above and beyond to exceed our expectations, truly exemplifies the dedication and hospitality of the team. To the rest of the Team behind the scenes, we extend our heartfelt gratitude too 🫰🏻 Our experience at the property was not just good but extraordinary, leaving us feeling "WoWed" by the level of personalised service and attention to detail. Thank you for all your efforts to this visit a fantastic stay! 👍🙏🏻 Hament and Roon (birthday Queen 🤴) ❤️