Alua Leo

Mike Hornby

Clean smart modern hotel but was expecting a kettle tea coffee facility in our room as its classed as a 4 star , No issues with room apart from that . 8am Breakfast selection and quality excellent and hotel front reception staff lovely. Great location and a nice pool . Would stay again.

Surbhi Verma

While the hotel staff was friendly, my stay was disappointing due to several issues. Despite the promise of daily room cleaning, only the towels were changed, and the sheets were not replaced upon request. The floor remained dirty, and the bathroom and toilets were not cleaned adequately. Additionally, many utensils provided during breakfast were dirty. Furthermore, the hotel charges for various amenities, including a fee for the room safe and a deposit for the iron, which was missing its accompanying ironing board. Although the location was convenient, these shortcomings significantly impacted my overall experience.

E S

The location is convenient for those who have to reach airport early in the morning. Downside is the wall is so thin and I can hear all the noise from others. Also, parking is not free. It's 4 EUR per night.

Poppy Bradley

Truly disgusted by staff, was greeted by a rude member of staff on the front desk at 12:00am, not a very good start to the holiday, you could expect it from that time, so we let it slide, was greeted by a nice room, but you do not know the secrets that lays behind the door. When I went down for breakfast, I was eager to eat something at this (what looked tasty) buffet. As soon as I took a bite of this food, I was immediately put of. Stale, raw food there lay. I wondered about dinner, I'd give it a chance, I tried a few chips and a bit of chicken, chips were dry, the inside of the chicken looked as if it came out of the packet, staff have a case of forgetfulness, as they forgot to cook the chicken, a 5 day holiday turned in to 3, called the airplane company we were flying eith in tears, woman in reception was trying to snatch the phone of me, disgusting!!!! + a few more thing I forgot to add, they sag there's "entertainment" but there's not. Was told the pool was open the next day, then it wasn't, did not know was happening! Water was turned of for a day (Whole hotel thing) When we finally got to use the water after the most stupid "water strike" it started leaking, we told a member of staff around 8:00am , we heard a knock on the door at about 9:00pm finally someone fixing the shower! Please avoid!

이원정

racists. If you don't speak Spanish fluently, you can meet the terrible attitude of staff. The room was dirty, and there was no basic amenities like toothbrushes.