voco Orchard Singapore

Josh Khan

Stayed at the voco orchard for a week and had a wonderful time. The room was really nice. The breakfast in the lobby downstairs had a great selection and the staff was extremely friendly. I also frequented the lounge up stairs and the staff was the best up there. Rovi served us many times and always took very good care of my group. Would definitely stay here again if I get another chance to return to Singapore.

William Winata

We’ve been staying in this voco hotel and Notice that their service is really good. From the customer service, concierge, server and chef are wonderful. We’ve manage to talk and having a blast time especially with their server in the breakfast. Patricia, Push and Chris are very responsive and friendly. They’ll remember your name and your favorite food. Alongside with the Chef in the kitchen, Chef Eddie, Edwin, Nicholas, Oscar, Justin and SanSan, they are wonderful people while providing excellent service. Two Thumbs for every staff in Voco Hotel. Would come back here on every trip to Singapore. 👍

Alan Tan

I like how spacious the room is and there are signs that the rooms were recently renovated, so everything looked tip top and pretty new. I had a room that overlooked the main Orchard Road. The facade of the building which the horizontal pillars kinda obstructed the full view which was pretty good as it meant I can draw up the curtains allowing full sunlight into the room while maintaining some privacy. Having a bathtub is also a plus point as not many hotels offer this in their normal rooms. I didn't use the other facilities within the hotel so I can't comment much on them. Last but not least, the location is also along the quieter side of Orchard Road. Still within the happenings but not overly crowded or noisy.

Mana

I was really looking forward to staying at this hotel but it was a terrible experience. I will never stay there again. Firstly, we booked and paid for breakfast for 3 people, but when we went to the restaurant one of the staff told us that we had not paid for breakfast, even though she hadn’t checked the details exactly. And we paid again for it. Ended up we asked receptionist and they paid back it,but they didn’t apologize for that for us. Secondly, the room service was awful. They used the bath towel as a foot mat. It was shocking. That means it is possible that we used bath towels that was before another customer used as a foot mat, even if it was washed I felt really uncomfortable. Thirdly, The clock in the room was 11 minutes slow and necessary amenities were not in our room. We stayed in this hotel for 3 people and all the amenities were only 2 pieces even after they cleaned the room although we’ve paid money for 3 people. The pillow cover smelled awful. It was like sweat. Again,we will never stay this hotel. I can’t understand why this hotel is 4 stars. Honestly I would like to write more things but it doesn’t mean so I don’t do that however I feel so so bad.

Andrew Vaughan

We stayed at the voco hotel for three nights and have been so impressed with the location, the facilities but especially the service. It has been outstanding. Everyone has been so accommodating and friendly. We opted for club access and am so glad we did. Again the service was exceptional with Kenny and Ali looking after us very well. Even providing gluten free high tea and canapés.